Top Specialist Skills

Below we've compiled a list of the most important skills for a Specialist. We ranked the top skills based on the percentage of Specialist resumes they appeared on. For example, 29.2% of Specialist resumes contained Customer Service as a skill. Let's find out what skills a Specialist actually needs in order to be successful in the workplace.

The six most common skills found on Specialist resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Specialist jobs:
  • Protect company assets by providing exceptional customer service to prevent theft and by following cash handling and credit card acceptance procedures
  • Commended by consumers for excellent customer service and professional demeanor in spite of the often negative circumstances surrounding lawsuits.
  • General customer service activities including answering questions, directing customers to correct locations and providing meal service.
  • Provide customer service to patients by providing great attitude along with accurate medical information about their authorizations.
  • Provide exemplary customer service by servicing group disability income insurance claims in a timely and accurate manner.
  • Facilitate strong customer service relationships with external/internal personnel and peers regarding court order calls or issues.
  • Conducted customer service audits with new team members and provided development opportunities on an individual basis.
  • Initiate effective problem resolution for customer service inquiries received from internal bank departments and external clients.
  • Developed a reputation as an efficient customer service representative with high levels of accuracy.
  • Provide excellent customer service and technical support for both business and residential subscribers.
  • Provided exemplary customer service to clients regarding their upcoming payments and cash discrepancies.
  • Provide personalized customer service: register customer information, address questions and concerns.
  • Motivated sales associates to meet/exceed company revenue goals while providing outstanding customer service.
  • Utilize exceptional communication, organization, time management and customer service skills.
  • Provide Customer Service and Technical support using a cloud-based customer service platform.
  • Facilitated and conducted claims audits to ensure compliance and optimal customer service.
  • Measured and marked suits for alteration and provided excellent customer service.
  • Improved sales by maintaining customer relationships and providing excellent customer services.
  • Provided customer service by greeting customers and special ordering clothing products.
  • Provide customer service support and direction to clients regarding product information.

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2. Data Entry

high Demand
Here's how Data Entry is used in Specialist jobs:
  • Assisted online entrepreneurs in finding suppliers and starting their online businesses, filed financial reports and completed miscellaneous data entry assignments.
  • Inventory management/distribution, record keeping, data entry, customer support/follow ups, purchasing/material procurement, shipment/transport planning.
  • Provided exceptional customer service and managed warehouse freight along with heavy data entry.
  • Perform data entry of activities and student participation into the Co-Curricular Transcript.
  • Gathered regulatory information for data entry and entered into MSDS authoring system.
  • Review all documentations received and log-in information in internal data entry system.
  • Performed data entry and maintained company web page of non-disclosure statements.
  • Audit data entry files for accuracy and completeness after orientation class.
  • Provided a wide range of PeopleSoft/HRIS data entry/data management services.
  • Provide status reports generated using data entry and query configurations.
  • Maintained surveillance records and performed data entry into software applications.
  • Provide customer service Skills Used Clerical Administrative Customer service Data Entry
  • Preformed data entry into receivables log and/or database systems.
  • Keyed data into spreadsheets and performed alpha/numeric data entry.
  • Provide consistency and accuracy in data entry and analysis.
  • Computed via data entry/Excel monthly report to track orders/back-orders/productivity.
  • Coordinated quality control process for Data Entry department.
  • Analyzed system authorizations to ensure accurate data entry.
  • Performed data entry and maintained customer database.
  • Performed data entry into company built database.

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3. Phone Calls

high Demand
Here's how Phone Calls is used in Specialist jobs:
  • Make routine adjustments through telephone calls and inter-departmental memos to perform follow-ups assessing the quantity and quality of services provided.
  • Initiated telephone calls to customers and representative on a daily basis to obtain additional information to process financial requests.
  • Answered emergency and non-emergency telephone calls from city residents.
  • Meet deadlines, contact the requester for more info, print billing statements answer phone calls and send out faxed request.
  • Handled business operations through fielding phone calls to schedule removal jobs, to address FAQs and to provide valuable customer service.
  • Handle and respond to constant inbound phone calls via telephone and occasional email inquiries concerning reporting a card lost or stolen.
  • Provided investment education, fielding 70+ phone calls per day to assist with investment questions and resolve account issues for clients.
  • Receive visitors and telephone calls to the office, determine nature of visit, and refer to the appropriate staff member.
  • Received inbound and outbound phone calls in order to set showing appointments for multiple agents in a busy real-estate office.
  • Challenged to develop new and innovative ideas on how to celebrate representative's sales and correct behaviors on phone calls.
  • Served as the main liaison between customers, management and sales team, directing phone calls to the correct department.
  • Screen telephone calls, visitors, and incoming correspondence; respond to routine inquiries and route others to appropriate staff.
  • Returned follow up telephone calls to new and existing Samsung customers that encountered negative experiences, with Samsung Support agents.
  • Perform 24hr staff duty; answer phone calls, sign in guests, clean-up of building, monitor fire alarm.
  • Receive inbound telephone calls from customers, auto dealerships, vendors and financial institutions concerning retail and lease accounts.
  • Gathered the requested information from multiple sources and returned phone calls to the caller/patient per triage standards of care.
  • Remain available to answer incoming phone calls from closing phone queue involving general questions and researching closing related issues.
  • Improved correct CTR reporting through communication from Banking Center, Staff, faxes, emails, and phone calls.
  • Schedule meetings and conferences, answer and screen telephone calls, respond to mail, coordinate meetings and appointments.
  • Maintained correspondence with members of my team and other departments through verbal communication, phone calls, and emails.

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4. Apple

high Demand
Here's how Apple is used in Specialist jobs:
  • Demonstrated exceptional, consistent and comprehensive knowledge of-Apple technology and applications to provide customers with the most enriching experience.
  • Created a personalized and beneficial experience for various customers and Apple enthusiasts by building rapport and quality relationships.
  • Practiced Advanced Conflict Management in solving difficult customer issues without compromising brand or customer relationship with Apple.
  • Supported and facilitated meaningful interactions with appropriate team member or Apple department.
  • Facilitated small-group workshops to educate public around Apple services and technology.
  • Provided excellent customer service to customers interested in any Apple products.
  • Recommended Apple product solutions to all interested and computer prospecting customers.
  • Provided voice-overs for international Apple commercials and training videos.
  • Develop relationships with business customers interested in Apple technology.
  • Obtained certification as an Apple Mobile Technician
  • Displayed excellent core communication skills in Apple's One to One program, personally training customers on their purchased Apple electronics.
  • Provide exceptional customer service, through Apple's valued steps of service, while enriching lives of users through Apple products.
  • Gained knowledge and insight into Apple products and services on-the-job in order to become an effective employee and a future leader.
  • Trained and educated customers on their apple products and how to use them efficiently and effectively for business and personal use.
  • Designated as the primary contact/resource for cellular network carrier representatives, as well as team members within Apple Retail for iPhone.
  • Translated technology-speak into everyday language to inspire the next generation of Mac, iPod, iPhone, and Apple TV fans.
  • Used every day as an opportunity for me to turn another Apple Store visitor into a loyal Apple customer for life.
  • Maintained visual merchandising while helping create energy and excitement around Apple products while providing right solutions based on customer needs.
  • Provided Network Administration on Apple File Server, consisting of 4 servers, 50 users, in 4 geographic locations.
  • Demonstrated Apple software and hardware for prospective customers and guided them along while they would 'test drive' the products.

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5. Product Knowledge

high Demand
Here's how Product Knowledge is used in Specialist jobs:
  • Deliver an exciting customer experience providing the right solutions to our customers through professionalism and product knowledge.
  • Shared product knowledge with customers while making personal recommendations, and forming professional relationships with customers.
  • Set appointments with customer using product knowledge Made reasonable procedure exceptions to accommodate unusual customer requests.
  • Conducted product knowledge events for District Managers, Builder Managers and Distributor Sales Representatives and Dealers.
  • Cultivated key opinion leaders and primary resource to 11 overlapping counterparts for product knowledge and program support
  • Emphasized customer satisfaction through product knowledge and provided appropriate solutions and alternatives to ensure resolution.
  • Learned, referenced and applied product knowledge information during internal and external customer interactions.
  • Created positive customer experiences by offering product knowledge and honest feedback regarding merchandise.
  • Delivered a personalized shopping experience for customers through direction and product knowledge.
  • Connected consumers with incredible products, utilizing tremendous product knowledge and expertise.
  • Demonstrated positive customer service techniques and product knowledge when interacting with guests.
  • Created positive customer experiences by providing complete product knowledge and support.
  • Provided excellent customer service through product knowledge and effective customer management.
  • Increased profitability with thorough product knowledge and proficient consultation abilities.
  • Developed exceptional customer business through attentiveness and extensive product knowledge.
  • Provided excellent customer service through professionalism and strong product knowledge.
  • Exhibit functionality of products and maintain overall product knowledge.
  • Utilized extensive product knowledge to correspond with customer needs
  • Provided in-depth product knowledge and excellent customer service.
  • Provide expert product knowledge and demonstrate custom-fit solutions.

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6. Technical Support

high Demand
Here's how Technical Support is used in Specialist jobs:
  • Provided technical support in areas of transportation and traffic management while planning, directing and managing transportation functions.
  • Performed systems administration and technical support as well as network installation tasks, troubleshooting and maintenance.
  • Assisted and provided technical support while utilizing department personnel to obtain maximum efficiency plant wide.
  • Worked in a call center environment and provided technical support when required on personal electronics.
  • Supported networking technicians by providing technical support in the configuration of networking equipment.
  • Provided technical support via email correspondence and managed warranty claims for international customers.
  • Provide technical support by utilizing various website and monitoring tools for technical support.
  • Provide field-based environmental technical support for Phillips 66 Wilmington refinery under contract.
  • Instructed customers in proper operation of devices and conducted comprehensive technical support.
  • Provided technical support and wireless solutions for existing and potential customers daily.
  • Provide technical support for web-based data collection system and ensure data quality.
  • Provided technical support to utilities areas in equipment troubleshooting and automation issues.
  • Provided technical support for processing ICA documents and facilitated review process.
  • Provided technical support for obtaining log in information and resetting passwords.
  • Conduct accident/incident investigations and provide technical support to management conducting investigations.
  • Coordinated outsourced technical support with equipment installations at new locations.
  • Identified, diagnosed and resolved complex customer technical support problems.
  • Mentored and trained ten Initial Response and Technical Support Representatives.
  • Provided technical support for most electrical root cause failure analysis.
  • Provided technical support and customer service to Verizon wireless customers.

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7. Sales Goals

high Demand
Here's how Sales Goals is used in Specialist jobs:
  • Maximize area revenue through territory management expertise if efforts to exceed budgeted sales goals.
  • Exceeded sales goals through continuous customer follow-up, exemplifying outstanding and effective communication skills.
  • Meet sales goals while offering personalized customer service and maintaining long-lasting relationships with customers.
  • Achieve sales goals by effectively managing client contacts and developing relationships.
  • Maintained sales goals consistently and efficiently.
  • Achieve sales goals through a consultative approach, creatively and strategically partnering with the physicians and staff to ultimately heal patients.
  • Educated customers on the importance of a vacation ownership program at Spinnaker, while completing sales goals set by the company.
  • Achieve daily, weekly, monthly, and yearly Fragrance sales goals while working with management to enhance and develop business.
  • Maintain my handbag department, provide excellent customer service to every customer, cashier and maintain daily and monthly sales goals.
  • Achieve and hit monthly sales goals for the home theater department including core product, accessories, services, and warranties.
  • Ensured sales goals were met by supporting territory managers and following up on sales leads, providing information as needed.
  • Utilized telephone skills to maintain schedules, verified appointments and maintained personal sales goals up to 75% or more.
  • Served as liaison to corporate and group contacts, exceeding sales goals by generating reservation fulfillment and guest satisfaction.
  • Achieve daily sales goals, Assisting customers over the phone and in person, Pulling orders for warehouse, merchandising
  • Supported Sales Goals: Collected data to prepare and issue quotes and processed customer credit card orders via CRM.
  • Provide support and information to field Sales Representatives to assist with the generation of revenue and sales goals.
  • Received specialized brand training and was held accountable for targets in credit card sales and overall sales goals.
  • Achieved and exceeded individual and vendor line sales goals, event sales goals, and department sales goals.
  • Optimized product placement, to maximize appeal to customers in order to drive, and meet sales goals.
  • Reached departmental monthly sales goals of over $180, 000, increasing overall sales nearly 25%.

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8. Medical Records

high Demand
Here's how Medical Records is used in Specialist jobs:
  • Reviewed and interpreted medical records received to identify relevant information pertaining to adverse experiences and patient medical/concomitant histories.
  • Maintained medical records and general data of customer's prescription records and encoded information in computerized medical profile.
  • Maintain medical records and comply with third-party payer documentation/authorization requirements; provide accurate and timely chart documentation.
  • Supported deployment readiness by analyzing medical records to identify possible medical readiness deficits prior to deployment.
  • Experienced in creating, updating and maintaining medical records and entering patient information into computer systems.
  • Delivered software solutions for network security, revenue cycle management, and electronic medical records.
  • Prepared required correspondence to keep patient medical records up-to-date & provided required documentation as requested.
  • Educated public with having appropriate identification for medical records request and filling out request forms.
  • Processed medical records and paper charts using Record Connect PACS systems excellent customer service experience
  • Managed incoming/outgoing mail, input demographic information, use of Electronic Medical Records software.
  • Investigate and evaluate patient account information, medical records, billing and reimbursement regulations.
  • Tracked all medical records and mediated all interaction between soldiers and unit physician assistant.
  • Write concise synopses to insurance providers and summarize applicable medical records and procedures.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Organized and maintained supporting documentation files of current patient's medical records.
  • Scan medical records, verify insurance benefits, and check Medicaid eligibility.
  • Maintained quality control of scanned medical documents and analyzed patient medical records.
  • Copy medical records for Case Management denials and Quality Management utilization review.
  • Abstracted Medical Records information and input into Electronic Medical Records Database.
  • Identify and collect appropriate clinical information contained within patient medical records.

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9. Troubleshoot

high Demand
Here's how Troubleshoot is used in Specialist jobs:
  • Administer Windows 2000 Server network environment including domain security, policy administration, DFS, and network configuration and troubleshooting.
  • Supervised corrective maintenance on diesel vehicles, heavy-wheeled/armored vehicles and power generating units including advanced troubleshooting of these systems.
  • Set up Operating Room for surgery *Troubleshoot problems that arise during surgery *Decontaminate and sterilize the instrumentation used during surgery
  • Orchestrated high profile, interdepartmental meetings with attorneys and the development group aimed at troubleshooting and resolving tariff-related issues.
  • Handled day-to-day store operations including consumer support, device troubleshooting, wireless transactions, and monitoring store inventory.
  • Monitored technical issues on calls and reported to floor operations staff and engineering department by completing troubleshooting tickets.
  • Performed troubleshooting and maintenance of analysis and monitoring equipment, utilizing schematics, blueprints and other technical references.
  • Provided ongoing troubleshooting and analysis of any systems issues to minimize any downtime and maximize staff productivity.
  • Communicate title fee/pricing quotes and troubleshoots potential documentation issues with Mortgage Banker or Title Company when necessary.
  • Re-initialized over 100 devices during closing activities utilizing my technical problem solving, implementation & troubleshooting skills.
  • Provided exceptional customer service and complex troubleshooting to residential telephone customers in an inbound call center.
  • Coordinate with other departments to discuss, implement and troubleshoot network operational and security issues.
  • Assisted customers with troubleshooting their SafePoint safe and remotely upgraded software or updates.
  • Perform instrumentation installation, calibration, maintenance, repair and troubleshooting.
  • Perform highly complex troubleshooting and solving technical telephone customer care problems.
  • Developed methods of procedure for switch troubleshooting and remote facilities testing.
  • Documented troubleshooting steps taken to resolve issues with new/existing products.
  • Provide troubleshooting and support for manufacturing trials and plant operations.
  • Excelled in inter-cultural consumer communication, sales, and troubleshooting.
  • Coordinated with Cisco partners during troubleshooting of high availability solutions.

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10. Setup

high Demand
Here's how Setup is used in Specialist jobs:
  • Processed sales transactions, initial product setups, and enhanced technology education via wireless workshops.
  • Assisted in wire-line/wireless carrier activation/setup, deactivation and configurations to full resolution and completion.
  • Aided faculty members with the setup of their online-based course material required for facilitation.
  • Operated equipment on finishing lines Performed setups Performed line clearances Trained new hires
  • Prepare and setup scheduled consumer product to include applicants connectivity and supplies.
  • Greet customers and organize a presentable catering setup at designated destination.
  • Configured and setup Master Scheduler for various Test and Production environments.
  • Ensured equipment was setup correctly and within safety regulations and guidelines.
  • Personalize service by assisting individual customers with product setup.
  • Educated and engaged customers through Personal Setup education sessions.
  • Performed equipment setups in a timely and professional manner.
  • Facilitated setup of operator training and engineering help.
  • Coordinated setup of high-profile dinning experiences on Randolph-Macon Campus
  • Maintained Static Data and Security setup Customer Liaison
  • Supported RAID hardware/software installations and setup.
  • Performed equipment setup and calibration.
  • Prepare setups for clients who would retrieve the ordered food items to serve themselves, transported meals to off-site event locations.
  • Explain the benefits of Apple products to customers and how the devices work Help customers personalized their purchases through personal setup.
  • Work directly with Respiratory sales and a referral source to ensure proper documentation was in order for setup of Respiratory equipment.
  • Simplify technical issues about anything Apple-related in layman's terms, and give personally tailored setups to first-time and experienced users.

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11. Sales Floor

high Demand
Here's how Sales Floor is used in Specialist jobs:
  • Followed company merchandise presentation directives and standards while merchandising incoming truck freight and replenishing the sales floor.
  • Maintained sales floor to company/vendor standards to include recovery.
  • Maintain permanent sales floor marketing display presentations.
  • Recognized for successfully displaying sales floor merchandise.
  • Maintained efficient sales floor replenishment.
  • Merchandised jewelry sales floor using brand knowledge as well as customer base knowledge, with cosmetic appeal in appearance in mind.
  • Job Duties: Back Stock merchandise using scan gun, pull orders for sales floor, insure backroom merchandise location accuracy.
  • Provide exceptional service to customers on the sales floor and in the fitting room, and at the cash register.
  • Trained store guests on the features of Apple products by drawing upon honest enthusiasm and extensive sales floor experience.
  • Maintained and perfected sales floor in order to bring an influx of customers and maximize profit for conglomerate vendors.
  • Conducted daily inventory counts ranging from 50-300 assorted products and replenished products in stock room and on sales floor.
  • Assigned primarily to one zone on the sales floor, but may be required to work in other areas.
  • Participated in location walks to better understand the flow of product on the sales floor and to communicate opportunities.
  • Train and supervise Accessories Sales floor team and communicate with Stock team in order to regulate Accessory Stock Rooms.
  • Place new items on sales floor, maintain its appearance, and replace damaged or expired items when necessary.
  • Managed sales floor, achieved daily sales quotas, trained new employees, created visual aesthetics for sales floor.
  • Performed merchandising and operational functions such as auditing, inventorying, price management, and setting sales floor displays.
  • Set up and take down sale signs and keep the sales floor clean, organized and well stocked.
  • Managed sales Floor, calculated inventory, greeted and welcomed customers and informed them of daily sales promotions.
  • Partner with the ASM and Merchandise Specialists to maximize presentations on the sales floor and minimize back stock.

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12. Internet

high Demand
Here's how Internet is used in Specialist jobs:
  • Mortgage Service Specialist responsibilities included researching delinquent property taxes via outbound calling to Taxing Authorities or via the internet.
  • Audited international music royalty payments for American song writers by researching titles using in-house databases and internet research sites.
  • Redefined existing security programs to be more effective including Badge Policy and Company Computer and Internet Use Policy.
  • Utilized computer and Internet research skills that facilitated the implementation of systematic and creative lesson plans.
  • Set up Internet Security, optimization, removal of unnecessary software, recommended upgrades if necessary.
  • Call Center Customer Service Internet Specialist: * Internet customer assistance with connectivity and software application
  • Coordinated and performed integration of the internal and external internet sites.
  • Learned and utilized several software programs to diagnose Internet connection problems.
  • Assisted many students with multiple Internet based programs including Microsoft applications.
  • Maintained an assertive approach to convert company provided internet leads.
  • Perform device information transfers using Bluetooth, and internet-based computing.
  • Utilized numerous software and internet databases for loan processing.
  • Utilized internet email as an effective communication tool.
  • Developed internet lessons for general and special education students
  • Utilized internet marketing to expand customer base.
  • Conduct extensive skip-tracing techniques via internet research.
  • Researched internet sites to locate study participants.
  • Process customer inquiries regarding internet access.
  • Investigate activities and transactions to determine customer's eligibility of CTR exemption by conducting phone interviews, internet research, etc.
  • Educate and empowered clients to make informed decisions regarding their retirement accounts through internet resources, phone and various resource materials.

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13. Insurance Companies

high Demand
Here's how Insurance Companies is used in Specialist jobs:
  • Coordinate and facilitate loss mitigation efforts with associated departments, foreclosure counsel, investors, and mortgage insurance companies.
  • Repaired privately owned homes after damage occurred for homeowner insurance companies as a preferred contractor listing.
  • Obtained authorizations of services provided in PHP/IOP programs by providing clinical medical necessity to insurance companies.
  • Collect, analyze, and interpret demographic information needed for accurately billing medical insurance companies.
  • Contacted insurance companies to obtain proper authorization to ensure patient received necessary care without delay.
  • Leveraged business relationships with top executives of major title insurance companies to close national accounts.
  • Initiated contact with insurance companies for verification of benefits and authorization of outpatient services.
  • Served as a specialist responsible for resolving accidental injury claims with other insurance companies.
  • Created monthly billing reports and statistical summary reports for various reinsurance companies.
  • Researched claim denials by calling insurance companies and resubmitted the necessary information.
  • Submit DME authorization requests to commercial insurance companies to guarantee timely filing.
  • Contacted insurance companies for patient referral extensions and additional office visits.
  • Obtain prior authorization from insurance companies for various procedures and medications.
  • Communicate appropriately with insurance companies, patients, co-workers and supervisors.
  • Contacted insurance companies to verify benefits and coverage of proposed treatment.
  • Reviewed prescription coverage with insurance companies and doctors for customers.
  • Worked directly with insurance companies on account/trade corrections and cancellations.
  • Updated patient demographics and posted vouchers received from insurance companies.
  • Provided customer service to insurance companies and policy holders.
  • Generated and resolved appeal requests with insurance companies.

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14. Medical Treatment

high Demand
Here's how Medical Treatment is used in Specialist jobs:
  • Conduct clinical evaluations by performing STD examinations with blood draws to identify and diagnose infections and provide medical treatment if necessary.
  • Identify and evaluate medical treatment, utilization and quality assurance trends; identifies fraudulent and suspicious practices and initiates referrals.
  • Worked under supervision of PA to provide technical and administrative management in medical treatment facilities to over 3000 personnel.
  • Coordinated Teams of medical and non-medical personnel to provide emergency medical treatment to patients in high stress situations.
  • Collaborated with other soldiers and medical personnel to ensure the delivery of efficient, high-quality medical treatment.
  • Administrated emergency medical treatment to battlefield causalities and assisted in outpatient and inpatient care and treatment.
  • Received training to provide superb respiratory care and emergency medical treatment in all types of environments.
  • Administered emergency and routine medical treatment to casualties including minor surgery and IV fluid administration.
  • Administered emergency and routine outpatient medical treatment to soldiers, civilians and local nationals.
  • Assisted with technical and administrative management of medical treatment facilities under supervision of physician.
  • Communicated effectively with patients to gather information and ensure proper understanding of medical treatment.
  • Provided medical treatment, immunizations and preventive medicine in emergency and clinical settings.
  • Developed and led training programs in preparation for combat related emergency medical treatment.
  • Prepared and reviewed written documents accurately and completely for proposed medical treatment.
  • Administered emergency medical treatment and evacuation in combat and non combat environments.
  • Administered, recorded, and evaluated patients/soldiers response to emergency medical treatment.
  • Provided emergency medical treatment and evacuation in a variety of operational settings.
  • Called customers to perform medical surveys regarding medical treatment at various facilities.
  • Provided emergency medical treatment and assisted with outpatient and inpatient care.
  • Trained to administer emergency medical treatment in field and hospital setting.

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15. Patient Care

average Demand
Here's how Patient Care is used in Specialist jobs:
  • Performed medical examinations to conceptualize diagnosis before patients were seen by a Medical Provider maximizing patient care between patients and Provider.
  • Participated in quarterly hygiene department meetings in addition to monthly office staff meetings focused on enhancing patient care and improving office efficiency
  • Provide direct patient care of chemically dependent adolescent and adult individuals and/or their families through outpatient programming and clinics.
  • Provide consistent and superior patient care while maintaining patient modesty, confidentiality and sterile technique.
  • Documented information regarding patient care and behavior as required in policy and procedure.
  • Evaluated patients respiratory needs and acted accordingly to ensure patient care was paramount.
  • Provided individual therapy sessions and directed patient care to meet individual needs.
  • Communicate effectively with doctors and departments regarding patient care and exam procedures.
  • Utilized computerized system to document patient care as mandated by state regulations.
  • Coordinate all yearly contact and correspondence to support patient caregiver and family.
  • Managed supplies and restocked inventory to ensure availability for patient care.
  • Coordinated with doctors and registered nurses to implement exceptional patient care.
  • Perform patient care assessment and communicate information with physician offices.
  • Maintain product availability throughout hospital for immediate patient care needs.
  • Assisted with outpatient and inpatient care, including medical examinations.
  • Worked collaboratively with staff to foster quality patient care.
  • Provided Utilization Management for Network hospital inpatient care.
  • Provide acute and emergency patient care and administration.
  • Waive second surgical opinions and outpatient care management.
  • Provided direct patient care and prescribed medications.

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16. Special Projects

average Demand
Here's how Special Projects is used in Specialist jobs:
  • Handle benefit plan administration and management of special projects associated with defined benefit plans for various clients.
  • Developed and maintained web applications for special projects and assisted Faculty affiliated with Carlson School of Management.
  • Analyzed and resolved escalated processing errors * Acquired data on special projects and reported to management.
  • Manage senior consultants as Lead on assigned special projects, taking responsibility for accuracy and completion.
  • Worked on special projects as needed, including monthly residential inventory report for Senior Management.
  • Manage special projects including DOT/FMCSA mandated Electronic Logging Device implementation and Customer Center facility enhancement.
  • Assisted in preparing annual budget and updated the database particularly centralized accounts and special projects.
  • Assisted management on special projects and analysis of third party escalations.
  • Perform various administrative functions for assigned accounts and special projects.
  • Assisted department supervisor with special projects and administrative duties.
  • Volunteered for special projects working with upper management.
  • Participate in interdepartmental committees and on special projects.
  • Completed additional special projects per management request.
  • Supported department administrative tasks and special projects.
  • Supported management with special projects as necessary.
  • Completed various special projects for upper management.
  • Participated in special projects as directed.
  • Spearheaded several successful special projects.
  • Generated daily reports/special projects for charter and logistics departments at National Logistics using MS Excel to pull in data via SQL.
  • Worked on special projects to help image and index loan files as we brought all banks into a centralized processing center.

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17. High Volume

average Demand
Here's how High Volume is used in Specialist jobs:
  • General Retail support within this high volume and dynamic consumer electronics and software-based environment.
  • Analyzed high volumes of fraud and dispute transactions and determined appropriate processing procedures.
  • Handled high volume of data compilation and report preparation of federally required reports.
  • Managed high volumes of financial activity in a fast-paced, risk-based environment.
  • Partnered with operations teams managing high volume inventory.
  • Implemented new technologies to transform a paper-driven process into an efficient trading system capable of managing a high volume of products.
  • Achieved and often exceeded monthly performance standards and collection goals and call quality standards in a high volume call center environment.
  • Oversee all aspects of high volume accounts relating to the transportation of goods and the maintenance of the client's needs.
  • Adapted to a fast paced environment featuring a high volume of calls, and requires quick thinking and problem solving abilities.
  • Handled high volume of emails and phone calls daily from agents, team members, and dedicated carrier team members.
  • Speed and accuracy on a ten-key by touch software including reverse entry in a high volume utility remittance processing area.
  • Traded a high volume of options contracts and equities, amounting to 500 thousand to 1 million shares, daily.
  • Supported the call center during high volumes, answered on average 40 calls a day while completing current job responsibilities.
  • Answer high volume phone calls with questions from closing agents, attorneys and internal closing departments pertaining to government regulations.
  • Processed trades for various Mutual Fund companies Managed high volumes of financial activity in a fast-paced, risk-based corporate environment.
  • Introduced to fast paced high volume environment, managed multiple simultaneous tasks, while maintaining a high level of precision.
  • Received a high volume of incoming calls from clients in a clear, courteous manner and established appointments as needed.
  • Answered international high volume incoming calls, greeted callers, provided information, transferred calls or took messages as necessary.
  • Maintained a 99-100% satisfaction rating even with a high volume of tickets to turnaround on a daily basis.
  • Fielded a high volume of sales calls Prepared time sensitive travel quotes Created and booked customized vacation packages for clients

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18. Mental Health Services

average Demand
Here's how Mental Health Services is used in Specialist jobs:
  • Reviewed and processed requests for inpatient psychiatric hospitalization and outpatient mental health services for traditional Medicaid members under 21 years old.
  • Authorized, assigned, and monitored inpatient and outpatient mental health services for Medicaid-eligible clients, using industry-standard level-of-care assessments.
  • Facilitated authorization and admission process with managed health care organizations for substance abuse and mental health services.
  • Provide community base comprehensive mental health services to adult consumers for the seriously and persistently disabled.
  • Participate as lead auditor when reviewing counties organizations who provide Medi-Cal Mental Health services.
  • Provide therapeutic mental health services to include on-site crisis intervention and crisis management.
  • Completed home visits and outreach to help connect substance-involved postpartum women to D&A and mental health services.
  • Provided mental health services within the home and school for youth at risk of being placed in higher care.
  • Worked cooperatively with Geriatric therapist and nursing home staff to identify clients in need of mental health services.
  • Provided referrals for substance abuse, mental health services, maternity health, and referrals for STD screening.
  • Conveyed a welcoming and professional manner to clients to ensure their comfort in entering mental health services.
  • Provided individual mental health services for clients recovering from substance abuse, alcoholism, and eating disorders.
  • Provided in home mental health services to children 2-18 with an axis I mental health diagnosis.
  • Develop and coordinate all mental health services for all offenders both adult and juvenile.
  • Provided case management to juveniles that were court ordered for mental health services.
  • Educated and assisted veterans and families with mental health services and housing services.
  • Complete intake paperwork to enroll children in the mental health services.
  • Provided recovery training and support to adults receiving mental health services.
  • Provide direct mental health services to adults and children.
  • Provided mental health services to jail inmates.

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19. Medicaid

average Demand
Here's how Medicaid is used in Specialist jobs:
  • Determined program eligibility for Medicaid, food stamp and cash benefits in accordance with current regulations using the computer-based eligibility system.
  • Conduct research using online federal regulations, review Medicare and Medicaid policy and guidelines to complete an accurate and well-supported decision.
  • Trained other specialists in the proper way to conduct interviews and how to properly process caseloads in determining Medicaid eligibility.
  • Conducted research and analysis to evaluate and inform efforts related to Medicare and Medicaid integration for dual eligible populations.
  • Authorized outpatient care at contracted provider agencies for Medicaid and non-Medicaid individuals that meet RSN continuing stay criteria.
  • Completed the necessary state application paperwork when appropriate to obtain Medicaid (Medicare Savings Program) eligibility.
  • Conduct research and analysis in order to determine appropriate adjudication of medical decisions for statewide Medicaid programs.
  • Completed client interviews either face-to-face or via phone to determine or re-determine eligibility for Medicaid assistance programs.
  • Conducted interviews to determine initial and continuing eligibility for public assistance programs, medicaid, food stamps.
  • Determined payout amounts and expected reimbursement amounts based on Indiana Medicaid guidelines and contract with reinsurance carrier.
  • Developed innovative process and procedure guidelines for the processing of Medicaid and Medicare Supplement Plans.
  • Message taker providing a service for members who have Medicaid/Medicare Advantage transferring calls to representatives.
  • Conduct surveys of Medicaid recipients to ensure program compliance and provide information to corroborate services.
  • Maintain knowledge of current regulations governing Medicare, Medicaid and private insurance company reimbursement.
  • Provide guidance and supportive information regarding current and/or upcoming Medicare and Medicaid compliance issues.
  • Determine Medicaid eligibility and verify the appropriateness of service levels (stretcher/van stretcher).
  • Followed specific criteria to process prior authorizations for Georgia and Tennessee Medicaid members.
  • Followed all current Medicare and Medicaid regulations and requirements to ensure continual compliance
  • Received incoming correspondence from insurance claims adjusters, attorneys and Medicaid recipients.
  • Provide concurrent and retroactive telephonic reviews for commercial and Medicaid insurance providers.

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20. HR

average Demand
Here's how HR is used in Specialist jobs:
  • Work on company logo refrigerated coolers and owner operated refrigerated coolers by organizing through product placement.
  • Verified dealer's collateral position by comparison of inventory to loan amount through various access databases.
  • Negotiated equitable fund contracts with international vendors, coordinating requests through sales management.
  • Maintained satisfactory shelf conditions through stocking, maintain department cleanliness and monitor temperatures.
  • Identify settlement discrepancies/out of balance conditions through sound balancing techniques and key checkpoints.
  • Provided exceptional customer service through phone and email to internal and external customers.
  • Researched zoning ordinances to determine feasibility of locating wireless facilities throughout various municipalities.
  • Learn constantly through on-job-experiences, RetailMe content, and other educational opportunities.
  • Enhanced community investment in teen programming through innovative community building activities.
  • Tracked correspondence through international delivery service ensuring appropriate and timely delivery.
  • Traveled throughout Southwest Louisiana interacting with constituents and local government leaders.
  • Provided exceptional customer service through probing for customer needs.
  • Verify other health insurance information through insurance company.
  • Determine equipment and facilities through internal databases.
  • Contributed to company goals through successful cross-selling.
  • Empowered domestic-violence victims through advocacy.
  • Developed relationships on a local and national scale with businesses and organizations with the goal of supporting students through scholarship allocation.
  • Conduct employer marketing and job development contacts throughout the program year; encourage potential employers to get involved in classroom activities.
  • Processed and logged Return To Vendor (RTV) merchandise, Daily Activity log through store database system keeping detailed records.
  • Work with IT daily to help develop and evaluate the share-point program in existence for a new HRIS system at Urban.

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21. Outbound Calls

average Demand
Here's how Outbound Calls is used in Specialist jobs:
  • Processed several loans from existing customers daily through inbound and outbound calls to evaluate applicant eligibility and current risk.
  • Performed outbound calls to consumers to relay requested information and submitted data obtained for typewritten report to consumer.
  • Initiate outbound calls/emails to the necessary vendor/warehouse/internal source/clients as well as customers to resolve a particular issue.
  • Initiate outbound calls to customers, providing customer service by assessing customer needs and providing installation solutions.
  • Generated revenue for the company via inbound/outbound calls to Annuitants selling future structured settlement annuity payments.
  • Performed outbound calls quickly and professionally to locate a transportation provider to accommodate trips.
  • Executed direct outbound calls to existing customers to inform of extended warranty contract expiration.
  • Computer-based Outbound calls to selected customers to initiate Political or chosen titled survey participation.
  • Execute inbound/outbound calls regarding members health plan coverage inquiries and coverage determination clarification questions.
  • Converted outbound calls with customers regarding initial home improvement inquiries to appointments.
  • Placed outbound calls as needed regarding customer service and retention opportunities.
  • Placed outbound calls to prospective students interested in attending the university.
  • Completed outbound calls to insurance companies/agencies to obtain up-to-date policy information.
  • Complete all eligibility reviews and place outbound calls regarding determination.
  • Communicate via outbound calls to rental branch locations alternative solutions.
  • Calculated payment arrangements handling multiple inbound and outbound calls
  • Caption service specialist dealing in customer service outbound calls
  • Processed and closed work orders, managed inbound calls, and conducted outbound calls to customers to confirm and reschedule appointments.
  • Placed outbound calls to customers to protect account when receiving suspicious calls in order to initiate card replacement and prevent fraud.
  • Place outbound calls to notify attorneys and customers when additional loan document information is required; follow up on loan documents.

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22. Powerpoint

average Demand
Here's how Powerpoint is used in Specialist jobs:
  • Analyzed business results data and communicated the results using Word documents and PowerPoint presentations for many programs within the organization.
  • Generated training material using Microsoft PowerPoint used Microsoft Word for the completion and escalation of legislative inquiries.
  • Created relational databases, managed all IT vendor communications, and created PowerPoint presentations for national audiences.
  • Produced and presented PowerPoint presentations highlighting progress and usage of systems keeping management informed of progress.
  • Voice Over AnnouncerDesign PowerPoint presentations for clients along with producing professional voice over recordings.
  • Participated in conference calls with President of the company and presented findings using PowerPoint presentations
  • Trained 28 soldiers on various topics and techniques utilizing PowerPoint presentations and practical exercises.
  • Prepared and presented PowerPoint presentations to management and customers within a daily meeting.
  • Designed informational and promotional PowerPoint presentations for the office sponsored youth program.
  • Developed PowerPoint presentations and wrote accompanying manual for training in quality systems.
  • Produced PowerPoint presentations for employee diversity training and new employee orientation sessions.
  • Marketed new services to clients using self-created PowerPoint presentations and software demonstrations.
  • Created and delivered PowerPoint presentations for monthly refresher course training classes.
  • Designed and maintained PowerPoint slides for top secret military conferences.
  • Created quarterly and annual investment review presentation books on PowerPoint.
  • Gathered information and designed dynamic PowerPoint presentations for consultants.
  • Created PowerPoint presentations to be emailed for insurance presentations.
  • Conducted PowerPoint presentations, meeting schedules and coordination.
  • Developed 4-hour training PowerPoint presentation materials for employees.
  • Developed lessons using Microsoft PowerPoint and Word.

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23. Ensure Compliance

average Demand
Here's how Ensure Compliance is used in Specialist jobs:
  • Review clinical documentation to ensure compliance with federal, state and county regulations relating to medical necessity and case documentation.
  • Evaluated chemical equipment and processed to identify methods to optimize performance and to ensure compliance with safety and environmental regulations.
  • Reviewed and analyzed initial budgets and subsequent changes in order to ensure compliance with federal regulations or grant regulations.
  • Coordinated and tracked environmental and safety training for the department to ensure compliance and adherence to established Company procedures.
  • Reviewed subordinate unit practices and activities to ensure compliance with directives and integration with other security and related programs.
  • Resolve discrepancies and evaluate all procedures according to required protocols and ensure compliance to all common toxicity criteria.
  • Evaluate and provide recommendations to supervisor to ensure compliance with established office guidelines and procedures for revision.
  • Establish and maintain close working relationships with safety and environmental agencies to ensure compliance with regulatory issues.
  • Audited the Customer Identification Program to ensure compliance with policies and procedures and adherence to government regulations.
  • Monitor appeals process at Authority and contractor network to ensure compliance with established policies and procedures.
  • Reviewed and approved collateral packages on secondary loans to ensure compliance with established guidelines and policies.
  • Manage the verification of student status process to ensure compliance with plan and program eligibility requirements.
  • Implement quality control and safety plans to ensure compliance with contract specifications and applicable regulations.
  • Analyzed client applications and documentation to ensure compliance with state and federal regulations and requirements.
  • Review clinical records to ensure compliance and appropriateness of treatment services according to clinical documentation.
  • Reviewed research protocols to ensure compliance with HHS and other applicable regulations and institutional policies.
  • Review initial regulatory disclosures to ensure compliance with applicable local, state and federal regulations.
  • Monitored cost allocation methodologies of the Association to ensure compliance with government contracts and regulations.
  • Provided supervision and coordinated Engineering and fabrication activities to ensure compliance with project requirements.
  • Review closing packages received from settlement agents to ensure compliance with established documentation requirements.

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24. New Accounts

average Demand
Here's how New Accounts is used in Specialist jobs:
  • Developed billing method for Global Marketing; developed procedures and trained new accounts on program implementation.
  • Opened new accounts by ensuring that proper documentation was completed and performed necessary data entries.
  • Collaborated with marketing specialists to roll out attractive selling proposition and generate new accounts.
  • Reviewed and verified documents for accuracy and properly execution on new accounts.
  • Assigned new accounts and monitored workload to ensure maximum efficiency and productivity.
  • Processed new accounts and followed-up on orders utilizing several software packages.
  • Solicited customers and opened new accounts in accordance with Company standards.
  • Managed opening of new accounts for vendors following corporate procedures.
  • Opened new accounts and actively manage/update customer database.
  • Opened new accounts and serviced current accounts to upgrade devices, manage account settings, and serve the consumer's need.
  • Assist 1,000+ members with membership, new accounts, loans, daily transactions and all other services of the Credit Union.
  • Worked with discount, and full service customers, assisting with execution, soliciting new accounts, and providing market analysis.
  • Open new accounts: responsible for proper documentation of signature cards, insuring that appropriate legal documentation is received as required.
  • Performed daily processing via mail and phone calls including redemption requests, exchange requests, transfer requests, and new accounts.
  • Ensured all new accounts are trained and all customer expectations are fully met from the point of sale through renewal.
  • Communicated with drivers via telephone or in office regarding questions, issues with their pay or setting up new accounts.
  • Established and maintained new accounts cost basis, tax lots, security prices and performance to support client account conversions.
  • Performed routine account-related transactions such as opening new accounts, performing account maintenance, and providing support for online access.
  • Review all new accounts created to make sure they met the CIP requirements that were established under the Patriot Act.
  • Researched new accounts and made sure that New Business department received the proper application and forwarded to get account established.

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25. Inventory Control

average Demand
Here's how Inventory Control is used in Specialist jobs:
  • Directed personnel & contributed in establishing inventory control management functions, staff development and operations of supply support data systems.
  • Analyzed profitability reports, order fulfillment and sales reports while introducing inventory control systems for perishable and non-perishable products.
  • Deliver monthly inventory inspections by assessing inventory control methods to ensure accurate account of procedures and guidelines.
  • Redesigned children's department improving customer appeal and inventory control which Resulted in increased merchandise sales.
  • Maintained inventory control of the non-expendable property through the use of approved automated property management software.
  • Perform daily department tasks including inventory control, organization of documents, and correspondence with management.
  • Focused on all back-of-house operations, primarily focused on shipping/receiving, replenishment and inventory control.
  • Maintained proper inventory control and merchandising in order to increase sales and reduce excessive inventory.
  • Managed operating and payroll budgets, maintained inventory control and achieved production goals.
  • Prepared/maintained documents, provided positive public relations, office maintenance, inventory control.
  • Contributed to the implementation of daily sales tracking and inventory control procedures.
  • Participated in yearly inventory control count, Mandatory Hazardous Materials Safety Training.
  • Assumed full responsibility of the Inventory Control duties and supervisory functions.
  • Forecast demand patterns and revisions where necessary to maintain inventory control.
  • Maintained inventory control of stock specifically focused in the plumbing department.
  • Conduct property inventory control to maximize product freshness and availability.
  • Managed inventory control, altered suit fabrication for special orders.
  • Inventory control and management to include product ordering and distribution.
  • Monitored min/max inventory control system to ensure maximum is maintained.
  • Developed ordering system, reducing shortages and maintaining inventory controls.

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26. POS

average Demand
Here's how POS is used in Specialist jobs:
  • Served in progressively responsible positions leading to assessing client needs and providing appropriate resources and referrals in a call center environment.
  • Completed over 400 residential appraisals, including repair and rehabilitation analysis for the purpose of making investment and loan decisions.
  • Maintained an effective behavioral management within the classroom by incorporating motivational activities and positive reinforcement strategies.
  • Analyze solicitations to identify critical requirements and necessary documentation to ensure a compliant proposal is submitted.
  • Experienced with detailed proposal preparation, public bidding, contracts and closing complicated elevator projects.
  • Reviewed concept papers and proposals, and provided recommendations/comments to UNICEF for final funding determination.
  • Experienced in building and maintaining positive relationships with individuals at all levels of an organization.
  • Clarified information and answered questions by composing professionally written responses to resolve problems.
  • Conducted post-event analyses to identify strategies to improve processes for future events.
  • Substituted for assessment specialist, enrollment services specialist and administrative assistant positions.
  • Reviewed daily exception reports and reconcile position quantity and cost basis discrepancies.
  • Worked with students with emotional behavior disorder and post-traumatic stress disorder.
  • Provided Concur accrual reconciliation and posting to general ledger.
  • Provide customer with overall positive impression of Verizon Wireless.
  • Maintain positive public relations to promote a professional image.
  • Lead analyst in post-operational analysis to evaluate simulation parameters.
  • Maintain positive working relationships with bank managers nationwide.
  • Maintained positive customer relations and team environment.
  • Maintained self-insured patient accounts with post-insurance balances.
  • Evaluate and score candidates against position requirements.

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27. Hipaa

average Demand
Here's how Hipaa is used in Specialist jobs:
  • Maintained client confidentiality as set forth by HIPAA and adhered agreements and standards regarding ethical behavior and confidentiality.
  • Validated requests and authorizations for release of medical information according to established procedures and HIPAA guidelines.
  • Completed donor records and kept database to ensure guidelines of confidentiality according to HIPAA regulations.
  • Identify and implement process improvements for reducing HIPAA Violations within Operating Policies and Procedures.
  • Modified and processed new policy information while following HIPAA guidelines to ensure privacy.
  • Document necessary medical information while protecting personal information as governed by HIPAA regulations.
  • Maintained computer information of patients and scheduled appointments following HIPAA regulations and guidelines.
  • Maintained confidentiality and security of client information per client HIPAA guidelines.
  • Maintain patient confidentiality according to health center policy and HIPAA regulations.
  • Review medical authorizations and released records according to HIPAA guidelines.
  • Maintained strictest confidentiality; adhered to all HIPAA guidelines/regulations.
  • Ensured Regulatory Compliance/HIPAA Compliance and Adherence to Contractual obligations.
  • Maintained strict patient confidentiality according to HIPAA guidelines.
  • Project manager for HIPAA Privacy implementation.
  • Follow HIPAA verification and privacy guidelines.
  • Maintain confidentiality within HIPAA standards.
  • Release of Information standards, policies & procedures and HIPAA regulations and complete work in compliance of these and other standards.
  • Assure and coordinate proper administration of COBRA, HIPAA and continuation of benefits in accordance with applicable federal and state laws.
  • Respond to general questions regarding services offered and health insurances coverage; provide explanation to patients regarding HIPAA and AOB.
  • Applied policies and procedures to ensure compliance with HIPAA, AHC, CMS regulatory requirements, and respective company policy.

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28. Osha

average Demand
Here's how Osha is used in Specialist jobs:
  • Supported internal safety and security audits facility-wide, ensuring strict compliance with OSHA and state and federal regulations.
  • Facilitated safety meetings, monitored safety participation and performed OSHA audits.
  • Experience developing and delivering OSHA-required occupational safety and health training.
  • Perform safety audits according OSHA regulations.
  • Ensured that the Unit ran in accordance with all applicable OSHA, PSM and EPA regulations and Management of Change criteria.
  • Participated in site safety activities, ensuring compliance with OSHA 1910 and 1926 o Conducted Risk Analysis on high injury areas.
  • Recruited into esteemed apprenticeship program in which strict OSHA standards, team building concepts, and complete production views were enforced.
  • Conducted safety meetings, training, accident investigations and monitored personnel in compliance with projects safety program, and OSHA/WISHA standards.
  • Trained and certified to properly and safely operate gas and electric forklifts up to 30K container lift to OSHA standards.
  • Conducted all OSHA/Cameron training as well as all training required by clients and kept tracking records of all the training.
  • Followed quality initiatives and processes for IS0 and OSHA regulations, procedures and processes as they pertain to job responsibilities.
  • Support and promote general safety procedures according to the Occupational Safety and Health Administration (OSHA) rules and regulations.
  • Specialized in Asbestos removal according to OSHA Standards *Worked with removing Mold, Lead, and in hot environment situations.
  • Experience with USDA, OSHA, Safety, Maintenance, Refrigeration, Sanitation, Quality Assurance, and live operations.
  • Utilized OSHAWA knowledge to bring forward concerns and solutions when management teams need technical support and or advisement on projects.
  • Conducted Analysis to inspect all toxic, flammable and corrosive packages for international and domestic flights in accordance with FAA/OSHA regulations
  • Complete PM inspections including ANSI/OSHA, DOT, PMA, PMB, ETC as required by law or company guidelines.
  • Demonstrated proficiency in performing OSHA-compliant cleaning, maintenance, and repair of firefighter personal protective equipment at Station 6.
  • Supported management on all OSHA required programs working with the Risk Management Plan/Process Safety Management (RMP/PSM) plan.
  • Assisted in the implementation and modification of company policies and procedures for compliance with ISO 9001 and OSHA standards.

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29. Computer System

average Demand
Here's how Computer System is used in Specialist jobs:
  • Coordinate periodic computer system maintenance events with customers to ensure system integrity, protection, functionality, and stability.
  • Operated computer systems and equipment to engrave items and established settings; ensured proper usage and system operations.
  • Finalized third-party loan process by closing all approved loans and securing all paper documentation into digital computer system.
  • Created and maintained complete and accurate paperwork and computer systems on each parent/provider case in assigned caseload.
  • Review and evaluate computer systems operations and procedures through periodic audit and surveillance tests and inspections.
  • Documented client accounts in computer system with scheduling information and collection activity according to company policy.
  • Formulated team that recommended computer system upgrade which enhanced system operation and reduced claim rejections.
  • Entered relevant information into specialized computer system that tracked shipments in accordance with FAA regulations.
  • Assist management in decisions pertaining to new and existing computer systems hardware and software requirements.
  • Develop weekly and monthly fertilization schedules, adapting as needed using environmental computer systems.
  • Provided excellent customer service and updated member accounts using various computer systems and applications.
  • Schedule appointments and accurately enter and update patient file information into computer system.
  • Field Retail Computer System Installation and Training for an industry leading Wholesale Cooperative.
  • Entered and updated information into computer system to keep records and contact information.
  • Facilitated the pickup and delivery of freight using proprietary software and computer systems.
  • Mastered various equipment and computer systems ensuring top quality and consistent results.
  • Check the authenticity of submitted photos and correctly entered into computer system.
  • Analyzed outdated computer systems to identify required upgrades in hardware components.
  • Filed applications in correct places until transferred over onto computer system.
  • Reviewed and corrected errors and inputted information into CGI Computer System.

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30. Mac

low Demand
Here's how Mac is used in Specialist jobs:
  • Collect, analyze and report premature machinery failures using vibration analysis tools and advanced equipment.
  • Maintained all required documentation for an effective cost analysis and accurate machinery history.
  • Serve as liaison between a major pharmaceutical company and pharmaceutical sales representatives.
  • Directed plant personnel in corrective action to bring machinery within acceptable operating parameters
  • Establish Machine Vision Business Feasibility Studies for Applications Interface between Vendors and Manufactures
  • Manufactured wafer technology in a clean room environment using hands on machinery.
  • Operated pallet wrapping machinery and pallet banding systems to expedite shipping process.
  • Performed machines and equipment start-up to test operation following repair.
  • Perform administrative duties including using postage and folding/stuffing machine.
  • Perform compounding/formulation in a Pharmaceutical Manufacturing ISO 8 environment.
  • Facilitated educational workshops for children and new Mac users.
  • Prepared written documents and analysis for machinery test results.
  • Reduced generic substitution by pharmacies below national levels.
  • Provided solutions for new-to-mac customers and existing customers.
  • Operate warehouse machinery and equipment including a forklift.
  • Called on Vet Clinics and Hospitals detailing pharmaceuticals.
  • Provide oversight and quality assurance to pharmacy technicians.
  • Cleaned and reconstructed facility machines for proper usage.
  • Provided building and machine maintenance/repair as needed.
  • Coordinate patient care/infusion needs with pharmacy.

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31. SQL

low Demand
Here's how SQL is used in Specialist jobs:
  • Project & Role Description Chevron Downstream Refinery equipment maintenance scheduling application MBO SQL Server database presently.
  • Designed a dedicated SQL database to improve automation and enable data driven business decisions.
  • Develop dashboards using out-of-the-box SharePoint, SharePoint Designer and SQL Server Reporting Services.
  • Interacted with different compotes via SQL statements verifying quality assurance.
  • Team leader and serving in DBA role for over 75 Microsoft SQL server clusters and servers used by multiple state agencies.
  • Create one time jobs and DB2 SQL's queries to perform the data migration and maintenance of the Personal Accounts Sub-System.
  • Utilized Microsoft Outlook, Excel, Word, Power Point, MSSQL and various Unix Based programs to accomplish daily tasks.
  • Created translation tables as required for message transformation, wrote SQL queries and stored procedures for executing various database functions.
  • Create and maintain Batch and PL/SQL scripts to ease account creation and modification, and view account and device information.
  • Lead and execute systems integration projects using Mirth, JavaScript, HL7, SQL and XML standards for interface development.
  • Utilized SQL in the creation of queries that could be utilized in the investigation of new and ongoing billing issues.
  • Performed proactive and reactive 9i, 10g Oracle optimization, SQL system configuration, and PL/SQL development for Dell Corporation.
  • Developed a web-based PERL, SNMP and MySQL subscription application requiring students to register their computers before using the network.
  • Worked with other departments and analysts in delivering reporting / analytic solutions using SQL, Access, Excel and Passport.
  • Developed an account receivable application (ARS) for Tenet HealthCare using Power Builder with a SQL Server back end.
  • Developed PL/SQL procedures to fetch the data from different source systems like CLARIFY and PEOPLESOFT data bases into Data warehouse.
  • Used SQL tools as well as write SQL statements to troubleshoot database processes, connections and data consistency problems.
  • Run SQL Data Transformation Services(DTS) monthly to enhance and maintain the current SAS ABM costing models.
  • Applied problem solving skills and worked with IT developers to generate web-interfaced, computerized reports from raw SQL data.
  • Performed enhancement and tuning of application performance by modifying embedded SQL, COBOL program structures, JCL/Procedure structures etc.

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32. Monthly Reports

low Demand
Here's how Monthly Reports is used in Specialist jobs:
  • Provided monthly reports to arbitration attorney with updates in case we received any additional information/payment from No Fault insurance carriers.
  • Performed supervisory functions of generating monthly reports of inventory variances when supervisor was on an extended leave.
  • Tracked legislation and regulations; wrote weekly and monthly reports on federal and international regulatory issues.
  • Prepare monthly reports for management with the most updated and accurate information regarding services rendered.
  • Compiled and maintained monthly reports for management as to reconciliation inventory and completed reconciliations.
  • Prepared bi-weekly and monthly reports of inventory and financial status of a dining facility.
  • Reviewed and approved daily/monthly reports, ensuring resolution of outstanding items and/or issues.
  • Generated weekly/monthly reports and assisted Sales and Marketing Department with product campaigning.
  • Prepared weekly/monthly reports based on identified call center agent's performance.
  • Prepared monthly reports reflecting monthly activity and status of computer systems.
  • Prepared weekly and monthly reports of Configuration Management change form activity.
  • Provided detailed monthly reports to senior officers regarding distribution of equipment.
  • Maintained daily records and prepared monthly reports for senior management.
  • Prepared and delivered weekly and monthly reports to Corporate officials.
  • Prepared and submitted monthly reports regarding financial expenses and production.
  • Generated monthly reports for review by regional and corporate management.
  • Assisted network coordinator with physician contracting and monthly reports.
  • Closed out monthly reports and reconciled detailed financial information.line.
  • Prepared monthly reports and presentations for corporate headquarters.
  • Facilitated weekly inventory evaluations for monthly reports.

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33. HUD

low Demand
Here's how HUD is used in Specialist jobs:
  • Monitored closings to ensure all necessary documents were provided and executed properly as well as reviewed HUD-1 Settlement statements for accuracy.
  • Reviewed and ensured document execution from original loan application to final HUD-1 settlement statement and funding packages.
  • Provide accurate and timely information to tenants regarding reporting requirements, HUD polices and Agency procedures.
  • Researched and analyzed HUD collateral utilizing internal and external sources available.
  • Created dispositions for properties using appraisals submitted by HUD designated appraisers.
  • Reviewed extension documents for approval or denial following HUD guidelines.
  • Verified closing statements and ensured all required HUD documents were processed
  • Reviewed and approved HUD Settlement Statements for accuracy.
  • Utilized approved checklist to thoroughly review HUD-1 documentation.
  • Balanced and reconciled HUD settlement statements.
  • Document every closing package that has been received by the title company and send final closing paperwork for the final HUD-1.
  • Reviewed and Approved HUD Statements and closing packages as well as, acted as the closing coordinator on sub escrow transactions.
  • Followed up with closing agent via-email or via-phone for a status on requested HUD (Housing and Urban Development) documents.
  • Maintain proper maintenance of client files and computer records to insure accuracy according to HUD regulations and HACSL policies and procedures.
  • Processed property taxes for foreclosed properties that belonged to the Secretary of Housing and Urban Development (HUD) for payment.
  • Completed wire funding confirmation form, ensure approval of HUD1, obtain funding number, and confirm receipt of lenders funds.
  • Record keeping for each inspection was necessary for future adjustments of the spending of Reserve and Replacement funding approved by HUD.
  • Received via email HUD-1 Settlement Statements reviewed and processed for accuracy prior to submission to Agency for differentials of funds.
  • Provide quality customer service to selling agents, buyers, and closing agents to facilitate the HUD REO property transaction.
  • Prepare real estate closing statements (HUD-1 Settlement Statements/Disbursement Schedules), utilizing knowledge and expertise in real estate procedures.

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34. Special Events

low Demand
Here's how Special Events is used in Specialist jobs:
  • Organized and facilitated in-services and special events for the medical community to expand awareness of hospice services.
  • Planned and coordinated advocacy-related meetings and special events, including committee meetings, receptions and fundraisers.
  • Managed assigned area and demonstrated superior crowd control during parades and special events.
  • Executed visual installations and organized core/seasonal merchandise for special events and maintenance projects.
  • Formulated plans for evacuation for emergency medical preparedness at special events.
  • Coordinated special events and educational events for medical community.
  • Participate in planning and executing special events and promotions.
  • Promoted new business by creatively utilizing special events.
  • Provided excellent in-store customer service as well as via telephone and weekly mail outs * Organized special events and product demonstrations.
  • Facilitated efforts between ROTC students, university officials, and outside organizations on day-to-day functions as well as during special events.
  • Work with top US Publishers on media negotiations and integrated media programming opportunities through print, digital, and special events.
  • Coordinated with City of Rochester government officials in promotion and publicity of special events supporting the Census' Complete Count initiative.
  • Maintained surveillance of patrons within waterfront area, instructed swim lessons, aided management staff with special events hosted by facility
  • Assisted clients whom rent out the building for special events (weddings, meetings, social gatherings, etc.)
  • Established a consistent working relationship with department managers to assure delivery of product demands for special events on short notice.
  • Promoted new line of drugs and therapies to 150 local GI and Cardiovascular specialist through special events and teaching presentations.
  • Assist Human Resources with special events such as, customer service week, safety events, and other celebratory events.
  • Greet guests and sell tickets to various shows and special events and assign seats based on the customer's preference.
  • Help students with projects in traditional drafting, Auto CAD, and Inventor, also organized special events and activities.
  • Schedule, support, coordinate, and conduct meetings and special events with company stakeholders to achieve business goals.

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35. Customer Complaints

low Demand
Here's how Customer Complaints is used in Specialist jobs:
  • Supervised customer service agents ensuring all customer complaints/issues for sales division were addressed and resolved with 95% customer satisfaction.
  • Managed difficult and/or emotional conversations with distressed homeowners; addressed and resolved customer complaints eliminating the need for management escalations.
  • Mastered and accurately utilized computerized order systems to enter, access, and retrieve orders and resolve customer complaints.
  • Conducted weekly meetings to resolve customer complaints and identified areas of improvement for customer operational practices and maintenance routines.
  • Intercept customer complaints and questions and attempt initial resolution; refer onto appropriate manager or executive for further assistance.
  • Provided consistent customer service -Competent in product knowledge -Facilitated community outreach programs -Resolved discrepancies, issues, and customer complaints
  • Ensured customer satisfaction by performing follow-up request and resolved any customer complaints and concerns within a timely manner
  • Resolve customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management.
  • Consolidated travel insurance websites to increase sales and reduce customer complaints by clarifying benefits and restrictions.
  • Resolve customer complaints by identifying the problem and taking the appropriate corrective action Increasing department efficiency.
  • Resolved customer complaints, provided Billing Specialists with meter information and entered meters into system.
  • Resolved escalated customer complaints and issues, ensuring total problem resolution and customer retention.
  • Processed new complaints and answered customer complaints and approved resolutions and closed complaints.
  • Resolved as well as directed customer complaints using professional and exceptional customer service.
  • Resolved escalated customer complaints, made customer accommodations and successfully retained accounts.
  • Handled customer complaints in a timely and efficient manner ensuring customer satisfaction.
  • Researched and addressed complex loan and escrow servicing-related issues and customer complaints.
  • Answered service calls and resolved customer complaints to ensure customer satisfaction.
  • Handle customer complaints, making independent judgment calls regarding problem dispositions.
  • Process customer complaints and follow to completion/resolution with the customer/sales representative.

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36. Company Policies

low Demand
Here's how Company Policies is used in Specialist jobs:
  • Facilitated quarterly safety meetings with contractors designed to promote a better understanding of company policies, procedures, and safety programs.
  • Follow company policies and state laws regarding each claim/paperwork to verify all information/documentation obtained meets standards to move claims forward.
  • Provided leadership and guidance for company policies, regulatory changes, and incident investigations*Conducting company and contractor audits / reviews.
  • Conducted timely audit of expenses submitted to ensure that reports comply with company policies and supported by appropriate documentation.
  • Communicated company policies and procedures to drivers, monitor performance against standards, and recommended corrective action to management.
  • Investigated and resolved member and provider appeals while adhering to government regulations, company policies and procedures.
  • Followed company policies and procedures to maintain confidentiality of proprietary information about client and company assets.
  • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
  • Processed all incoming correspondence according to borrower's request, Federal regulations and company policies.
  • Revised, interpreted, and communicated company policies and procedures as required by legislative changes.
  • Interpreted and applied company policies and procedures to implement improvements and address business issues.
  • Followed all company policies and procedures; developed and maintained positive working relationships.
  • Researched basis of decision, company policies and guidelines to determine appeal validity.
  • Research and classify international shipments according to general import requirements and company policies.
  • Follow company policies and procedures to ensure appellant personal information is not compromised.
  • Performed successful tasks without violating any pertinent local laws or company policies.
  • Showcased excellent customer services while assisting customers with company policies and procedures.
  • Comply with company policies and procedures including handling confidential forms and accreditation standards
  • Complied with all applicable laws/regulations, as well as company policies/procedures.
  • Maintained paperwork according to state and federal regulations and company policies.

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37. Customer Accounts

low Demand
Here's how Customer Accounts is used in Specialist jobs:
  • Coordinate activity at assigned customer accounts, proactively address issues, and apply creativity to develop and implement solutions.
  • Developed and implemented strategies to reduce errors within customer accounts which resulted in increased company efficiency and productivity.
  • Maintained accurate customer accounts by posting premiums, processing necessary adjustments, and analyzing enrollment and Aging Reports.
  • Use of MRP/ERP operations systems to obtain and calculate daily information concerning customer accounts and inventory proliferation.
  • Managed customer accounts, conducted bill analysis and issued adjustments in accordance with company fiscal guidelines.
  • Document customer accounts activities thoroughly and concisely I approach escalated problems logically and with good judgment.
  • Reviewed and corrected customer accounts that had been over- or under-paid due to irregular connection investigations.
  • Communicated with Home Insurance companies and regional Tax Collecting officials to further verify customer accounts.
  • Logged thorough annotations on customer accounts that allowed for fluid support and stronger cross-department communication.
  • Communicated & followed up effectively with sales department regarding customer accounts on a timely basis.
  • Analyzed open customer accounts payable details to identify reconciliation issues and resolve them proactively.
  • Perform research analysis and computations to recommend and input adjustments to customer accounts.
  • Performed credit analysis to determine at risk customer accounts to avoid collections.
  • Managed customer accounts by verifying that personal and financial information was correct.
  • Maintained clarity/ detailed billing for customer accounts through paper or e-billing processes.
  • Provided options to immediately bring customer accounts current and resolve the delinquency.
  • Managed and serviced customer accounts by updating contracts and scheduling installation appointments.
  • Personalized customer service in selection of product and maintenance of customer accounts.
  • Manage all components of inventory equipment validation for new customer accounts.
  • Manage customer accounts and make tactical and strategic decisions regarding accounts.

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38. Staff Members

low Demand
Here's how Staff Members is used in Specialist jobs:
  • Train other staff members on quality maintenance to ensure that necessary case information was entered into automated tracking system.
  • Worked cooperatively with other staff members and volunteers to ensure conscientious and competent service delivery to shelter residents.
  • Worked in an administrative capacity to support all department staff members responsible for secondary market audit operations.
  • Coordinated catering responsibilities between staff members * Evaluated needs and inventory for new assignments.
  • Collaborated and consulted with other staff members and community agencies to coordinate required services.
  • Produce quality control charts for staff members and provide recommendations for improvement in productivity.
  • Generated production reports and trained staff members on new departmental and auditing guidelines.
  • Checked breathalyzer readings and trained new staff members for monitoring officer positions.
  • Incorporated feedback and recommendations from other staff members when modifying software.
  • Communicate with other staff members through Microsoft Outlook for pertinent information.
  • Participated in performance improvement activities and continuously educates all staff members.
  • Managed domestic and international travel arrangements for fifty staff members.
  • Train staff members on implementation and optimization processes.
  • Communicate to Providers and Staff Members effectively.
  • Worked collaboratively with other staff members.
  • Assisted staff members during emergency situations.
  • Log / track 154 keys signed in / out to staff members, directors, supervisors, case workers, etc.
  • Perform duties to monitor and assist clients during their stay in the detoxification center and provide assistance to other staff members.
  • Created standard travel request guide that allows over 10 staff members access to trouble-free step-by-step instructions to completing all travel requests.
  • Created numerous amounts of video/photo projects on a daily basis, whilst engaging with other staff members throughout the camp.

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39. Ensure Accuracy

low Demand
Here's how Ensure Accuracy is used in Specialist jobs:
  • Configured software updates, asset intelligence, and reporting features and did extensive testing to ensure accuracy and functionality.
  • Developed process review procedures for daily deposit journal entries into the General Ledger to ensure accuracy and completeness.
  • Conducted random quality control review of records processed to ensure accuracy and to ensure document integrity was maintained.
  • Perform qualitative analysis of the records to ensure accuracy, internal consistency, and correlation of recorded data.
  • Assisted in the implementation, restructuring and consolidation of all budget data to ensure accuracy and conformity.
  • Collaborate with Costing Specialists and Category Managers to ensure accuracy and cost-efficiency of the initial item cost.
  • Performed weekly analysis of sales to determine appropriate forecast adjustment needed to ensure accuracy in order planning.
  • Worked with multiple funding departments to ensure accuracy of collateral signed correctly and cleared up any discrepancies.
  • Reviewed and verified documentation received from participants to ensure accuracy throughout the KYC review process.
  • Review all securities transactions to ensure accuracy of information and conformance to governing agency regulations.
  • Run software comparisons along with conducting quality assurance with all paperwork to ensure accuracy.
  • Managed content on company intranet site to ensure accuracy and relevancy for Retail.
  • Perform periodic review of benefits and census records to ensure accuracy of information.
  • Monitored participant files to ensure accuracy of documentation and consistency of all files.
  • Review information on loan origination system and loan servicing system to ensure accuracy.
  • Utilized multiple technical resources to ensure accuracy while transcribing low quality audio dictation.
  • Communicated with all necessary parties to ensure accuracy of all appropriate data.
  • Performed Quality Control by reviewing prior NAICS code classification to ensure accuracy.
  • Verified account registrations against court documents to ensure accuracy and risk reduction.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.

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40. Medal

low Demand
Here's how Medal is used in Specialist jobs:
  • Certified Occupational Therapy Assistant & InstructorArmy Commendation Medal w/Oak Leaf Cluster (2nd award)Honorably Discharged
  • Awarded Army Achievement Medal for successfully operating the platoon's technical operations center.
  • Advanced in rank and pay- Received various commendations and medals- Honorably Discharged
  • Received several medals for outstanding participation and achievements for overseas tours.
  • Awarded the Army Achievement Medal for exceptionally meritorious service.
  • Received Presidential Accommodation medal and Combat Infantry badge.
  • Received Commendation Medal for distinguished service.
  • Awarded the Joint Civilian Service Commendation Medal
  • Awarded the medal of Efficiency by the Governor of the State of Mississippi for Loyalty and Dedication to the Military Unit.
  • Graduated Basic Combat Training as an Honor Grad, ranked 4th out of 211 soldiers, earning an Army Achievement Medal.
  • Decorated with Air Force Good Conduct Medal, Air Force Commendation Medal, and honorably discharged after four years of service.
  • Received maximum score on Enlisted Evaluation Report, Certificate of Achievement, Certificate of Appreciation, and the Good Conduct Medal.
  • Maintained and studied for Soldier of the Month board, resulting in winning first place and receiving an Army Achievement Medal.
  • Received one Army Commendation medal, three Army Achievement medals, one Good Conduct medal and several other awards during service.
  • Awarded Good Conduct Medal (4 years), two overseas service ribbons, and a Meritorious Unit Commendation among others.
  • Received an Army Accommodation Medal during annual training 2012 for going above and beyond my job description as a squad leader.
  • Served one deployment to Iraq, and received the ARCOM, Army Achievement Medal, and Good Conduct Medal.40+hours per week
  • Awarded the Overseas Ribbon, National Defense Ribbon, Expert Grenade Medal, Expert Rifle Medal and Expert Pistol Medal.
  • United States Army Good Conduct Medal * Level 2 Certified in Refrigerant Recovery and Recycling, CFC/HCFC refrigerant processing.
  • Received Navy Achievement Medal for saving over $50,000 leading depot level maintenance, normally reserved for contracted manufacturers.

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41. External Customers

low Demand
Here's how External Customers is used in Specialist jobs:
  • Communicate with internal/external customers to resolve invoice/reimbursement discrepancies.
  • Provided accurate and timely customer service to both internal and external customers allowing efficient production to be performed for daily workloads.
  • Worked independently and paid close attention to details also worked closely with internal and external customers to facilitate contract processing.
  • Provided personalized support to internal and external customers in order to ensure timely completion of DSL service orders.
  • Demonstrated extensive knowledge in products and services to deliver presentations and execute sales for internal and external customers.
  • Delivered superior customer service to internal and external customers, assisted with recruitment and retention of donors.
  • Provided timely service and demonstrated outstanding customer service to a broad range of internal and external customers.
  • Coordinate and manage content management and information sharing among departments, divisions and external customers and divisions.
  • Provided quality service to internal and external customers to achieve the corporate goal of customer satisfaction.
  • Maintained open communication with internal and external customers to ensure accurate processing of laboratory specimens.
  • Perform statistical coding as well as communicate with internal/external customers and associates of all levels.
  • Coordinated warehouse operations to support internal and external customers; informally train new team members.
  • Respond to valuation questions and disseminate Fannie Mae valuation guidelines and requirements with internal/external customers.
  • Resolve problems and maintained an ongoing professional relationship with both internal and external customers.
  • Work with internal and external customers to achieve desired results and maintain positive relationships.
  • Develop excellent business relationships with internal and external customers, providing exemplary customer service.
  • Work as a liaison between internal/external customers to identity and resolve potential problems.
  • Possessed excellent verbal & written communication skills to both internal and external customers.
  • Develop and maintain a collaborative working relationship with our internal/external customers, i.e.
  • Maintain high levels of customer service and communication with internal/external customers regarding appeals.

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42. Vital Signs

low Demand
Here's how Vital Signs is used in Specialist jobs:
  • Interview patients and document patient medical histories, obtain vital signs, perform primary assessments, administer immunizations and medications.
  • Collected patient specimens and data, including vital signs, input/output and other delegated measurements.
  • Monitor and interpret in-data display on physiological equipment and record data and vital signs.
  • Administered intake interviews and attained and documented vital signs.
  • Monitored and documented patient vital signs per physician directives
  • Identify and investigate questionable vital signs.
  • Placed patients in rooms, took vital signs and made sure the proper paperwork was on the chart for the provider.
  • Perform tasks assigned by Supervisor including vital signs, residents' weights, applying non-prescription creams/ointments, and collecting specimens.
  • Worked with patients drawing blood, checking vital signs, giving injections, and giving information on post-op care.
  • Performed multiple nursing care daily to include obtaining vital signs, hygiene care, feeding, and ambulatory assistance.
  • Measure patients' vital signs and weights; collect urine or stool samples; record intake and output information.
  • Performed care on Orthopedic Ward which includes patient monitoring, routine vital signs, change of dressing and bathing.
  • Organized Health Forums in the Community, Data Entry, telephone answering, filing, Vital signs as needed.
  • Job duties included obtaining patient vital signs, prescriptions, as well as overall patient care during their procedures.
  • Collected vital signs, urine drug screenings, and blood samples for genetic testing and health and wellness.
  • Conduct brief medical history of donors, performing vital signs to maintain standards and providing excellent customer service.
  • Interviewed patients, measured vital signs, weight, and height, and recorded information into medical software.
  • Measured and recorded vital signs such as blood pressure, respiration, pulse, height and weight.
  • Obtained patient's vital signs, height, and weight as assigned and documented in patient record.
  • Process blood donor's personal demographics into computer, document vital signs, and health history information.

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43. Credit Card Transactions

low Demand
Here's how Credit Card Transactions is used in Specialist jobs:
  • Process credit card transactions accurately, and maintain strict confidentiality and procedures for account access.
  • Handled all cash/credit card transactions -Greeted all customers and ensured a clean and welcoming environment
  • Communicated with patients to verify and authorize co-payments via credit card transactions.
  • Match, code, and document credit card transactions against booked travel using Excel and a Bank web-based application.
  • Handled cash and credit card transactions; operating and reconciling cash drawer to include opening and closing of store.
  • Prepare and processed 1000+ credit card transactions monthly; specifically from the publishers for the subscriptions.
  • Handled cash, check, and credit card transactions as well as all refunds or exchanges.
  • Operated a cash register for cash, check and credit card transactions by using POS.
  • Verified credit card transactions for cardholders as outlined in Coast Guard COMDT Instruction.
  • Researched disputed credit card transactions for all East Coast branches using multiple sources.
  • Process, transmit and run credit card transactions for customer sales and refunds.
  • Reviewed credit card transactions using Bank of America Merchant Services ClientLine system.
  • Processed large quantities of cash, check, and credit card transactions.
  • Receive and process cash and credit card transactions with 100% accuracy.
  • Handled more than $1000 in daily cash and credit card transactions.
  • Handled cash and credit card transactions with 100% fiscal accuracy.
  • Handled all cash, and credit card transactions for the restaurant.
  • Balance all cash and credit card transactions at end of shift.
  • Handled all cash and credit card transactions in department store environment.
  • Researched credit card transactions to assist in dispute resolution efforts.

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44. ACH

low Demand
Here's how ACH is used in Specialist jobs:
  • Generate set-up drawings to assist Production in achieving consistency of quality and final pack out of Cardiopulmonary product.
  • Received and processed ACH return reconciliations, report monitoring and originated ACH returns and notification of change.
  • Monitor machine operation and control panel displays and compare readings to specifications to detect malfunctions.
  • Create PowerPoint educational presentations as teaching aids for local community college in King County.
  • Provide an exceptional customer service experience to each caller to ensure maximum customer satisfaction.
  • Researched bank statements and retrieved missing images for each statement to ensure customer satisfaction.
  • Provided information regarding VAIL services and programs to consumers and agencies/organizations via outreach.
  • Utilized intensive follow-up approach to track critical items/issues and project development actions.
  • Instruct customers on process facilitation and teach numerous technical workshops.
  • Provided one-on-one performance coaching to increase employee education and development.
  • Approach browsing customers and initiate conversations to determine buying preferences.
  • Locate applications and attach the necessary paperwork for processing.
  • Managed and facilitated Professional Learning Community for teachers.
  • Operated and repaired various bindery machinery.
  • Administered test to college students, high school students, and out of district students for instructors and high school teachers.
  • Processed all ACH incoming and outgoing files and review reports for return of NSF (non sufficient funds) for clients.
  • Position and secure work pieces on machines, using holding devices, measuring instruments, hand tools, and hoists.
  • Participated in the EPA's SunWise Program, taking a teacher's training course and making Reach a SunWise school.
  • Handled each call in a friendly and efficient manner ensuring that every member was satisfied with the service they received.
  • Engaged incoming customers and catered to each individuals needs, in the process gaining ample experience in face-to-face customer interaction.

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46. Customer Orders

low Demand
Here's how Customer Orders is used in Specialist jobs:
  • Managed business relationships with competitive local exchange carriers by interfacing daily to ensure timely completion of customer orders.
  • Communicated with Customer Service regarding delivery and cancel dates, and invalid Purchase order numbers on customer orders.
  • Perform tasks such as proofreading, transcribing handwritten information, compiling and prioritizing customer orders into databases.
  • Utilized computer applications to ship and track customer orders and create export documents for international shipments.
  • Process customer orders and credit account payments entering data and payment methods into computerized cash register.
  • Received customer orders and communicated to customers about the availability and dates of delivery.
  • Managed portfolio risk, determined optimal pricing and provided timely execution of customer orders.
  • Reviewed new customer orders and requests and manually entered data into a centralized database.
  • Enter Customer orders into ticketing system for order fulfillment within established service levels.
  • Provided incoming customer orders with prompt, precise and competitive executions.
  • Ensured timely and accurate transmission of customer orders and financing arrangements.
  • Performed administrative and accounting tasks to validate and process customer orders.
  • Received and wrote up customer orders according to customer specifications.
  • Worked with Procurement to ensure adequate inventories for customer orders.
  • General customer service duties including taking and preparing customer orders.
  • Prepared customer orders and insured timely release/shipment of orders.
  • Placed customer orders utilizing warehouse system and vendor direct.
  • Contacted various vendors and manufacturers regarding customer orders.
  • Processed and followed-up on completion of customer orders.
  • Monitored databases and systems for incoming customer orders.

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47. Community Resources

low Demand
Here's how Community Resources is used in Specialist jobs:
  • Assisted with medication and financial management, transportation, provided vocational and social assistance, crisis management and accessing community resources.
  • Develop and maintain effective working relationships between Child Protective Services staff and law enforcement officials and other community resources.
  • Engaged consumers with services and care coordination throughout the continuum of services and offered information regarding other community resources.
  • Encourage/assisted clients with their understanding and appreciation for community resources and in all other aspects of normalized daily living.
  • Provide written developmental assessment and provided families with community resources and recommendations in a diverse range of cultural backgrounds.
  • Develop and manage an Individualized Family Service Plan coordinating with Participant Families and other community resources and agencies.
  • Connected families with community resources, medical and/or mental health providers and other support agencies to facilitate self-sufficiency.
  • Acted as a liaison for developmentally delayed/challenged individuals and mentally disabled individuals needing help w/ community resources.
  • Completed numerous outreach projects for termed providers and assisted members in obtaining other community resources as needed.
  • Facilitated access to EAP counseling benefits; referrals to community resources; interfaced with network clinicians.
  • Make appropriate referrals to other community resources and partners to achieve positive participant and program outcomes.
  • Research potential community resources and programs for customers to supplement Supportive Services during unemployment periods.
  • Developed community resources to serve the needs of clients and participates in community awareness activities.
  • Maintain a comprehensive listing of community resources, including social, legal and educational providers.
  • Referred clients to community partners within their neighborhoods that can provide community resources and employment opportunities
  • Visited community resources with recovery persons to assist them in becoming familiar with potential opportunities.
  • Make referrals to appropriate community resources and work closely with other professionals and public officials.
  • Provided case management services when needed, linking individuals to professional and community resources.
  • Identified community resources and developed individual service plans as well as person centered plans.
  • Provide education on the members' benefits and supply additional community resources when necessary.

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48. Special Orders

low Demand
Here's how Special Orders is used in Specialist jobs:
  • Provided assistance in product selection and special orders according to individual's style requests
  • Managed inventory and assessed incoming stock, assisted customers and coordinated special orders.
  • Processed special orders, responsible for contacting customer when merchandise arrived in-store.
  • Operated customer service computer and placed special orders for customers.
  • Conducted business development, buying and coordinating special orders.
  • Decorated, boxed, and occasionally delivered special orders.
  • Placed special orders and processed inventory arrivals.
  • Processed in-store customer transactions and special orders.
  • Managed ordering/stocking of merchandise and special orders.
  • Generated special orders for home delivery.
  • Created special orders and customized Jewelry.
  • Stock new products, cross train for multiple departments, register, loading assistance, special orders, customer follow ups
  • Provide superior customer service (i.e., special orders for clients as needed, and providing measurements as required).
  • Fulfilled special orders of flower arrangements and creations; worked closely with the customer to ensured complete customer satisfaction.
  • Created special orders online for customers unable to acquire an item they intended on purchasing within the store.
  • Replenished shelves with stockroom items, took special orders in person and over the phone generating additional revenue.
  • Performed order cancellation and customer exchanges and input the cost special orders in RDS mainframe in EDI system.
  • Placed special orders and called other stores to find desired items, recommended merchandise based on customer needs.
  • Placed orders for all coolers, and submitted special orders as well as maintained and rotated products.
  • Placed bulk and individual special orders for professors and students via the company's computer operating system.

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49. Technical Assistance

low Demand
Here's how Technical Assistance is used in Specialist jobs:
  • Performed Information Technology support functions, to include providing technical assistance and training for user owned and operated automation and communications equipment
  • Provide technical assistance to towns and cities across the Commonwealth of Massachusetts and developers and planning consultants regarding economic development.
  • Provided technical assistance to Tribal representatives in the development and preparation of the complete self-determination contract and grant proposals.
  • Provide support and technical assistance in order to identify and evaluate current processes and provide suggestions on process improvement.
  • Provide technical assistance to package coordinators and compile accurate cost-price analysis to ensure proposals are profitable through order execution.
  • Carry out a full range of administrative and technical assistance to individuals and/or businesses by telephone and/or correspondence.
  • Discussed concerns or inquiries with other departmental personnel and offered technical assistance to insure proper handling and follow-up.
  • Provided Technical assistance to aircraft Production and Quality Control Departments, in addition to supporting engineering related programs.
  • Provided technical assistance to local school division personnel, Department of Education employees and institutions of higher education.
  • Identified operational problems, recommending corrective action to management and providing advice and technical assistance as needed.
  • Provided technical assistance to procurement and service vendors in the development and implementation of Affirmative Action Plans.
  • Provided technical assistance to feed mill operators in Azerbaijan on agribusiness practices and sustainable livestock program development.
  • Provide technical assistance to Authority staff and contractors on appeals process and applicable dispute resolution protocols.
  • Provide technical assistance regarding program development and evaluation for Federal, Tribal and Urban program partners.
  • Provide guidance, support and technical assistance to regional and community-based organizations related to project goals.
  • Provided technical assistance to Trinity's Romanian facility on proper spray techniques and quality assurance procedures.
  • Coach and trained new and existing business owners and entrepreneurs with technical assistance and financial matters
  • Planned and conducted conferences and technical assistance visits to educate state legislators on health policy.
  • Provided direct technical assistance to Habitat affiliates on nonprofit administration and specific fund compliance.
  • Provided necessary technical assistance to enable localization and internationalization in operating system and applications.

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50. FDA

low Demand
Here's how FDA is used in Specialist jobs:
  • Processed expedited reports and generated 15-DAY/IND Safety Letters and appropriate Regulatory/FDA submissions.
  • Followed OSHA/FDA guidelines and international standards.
  • Develop and implement new innovations to boost the value of the program while staying within compliance with FDA and HIPAA guidelines.
  • Position Summary Responsible for the compiling of Periodic Safety Reports submitted to the Food and Drug Administration (FDA).
  • Performed quality review and evaluated complaints for determining MDR events; generated and/or reviewed MDR reports prior to FDA submission.
  • Operated and supervised a multiple production lines, following all GMP, FDA, OTC, Safety and company guidelines.
  • Perform daily quality assurance and quality control documentation, acting as a preceptor/trainer for new hires, while maintain OSHA/FDA regulations
  • Managed the processing of FDA establishment license applications and blood collection site FDA registrations for over 340 Red Cross locations.
  • Provide guidance, final review and approval of generated MDR reports in accordance with Client procedures and FDA Regulations.
  • Provided external expertise to FDA in review of post-approval labeling changes for quality, safety and clinical data.
  • Resulted in solid clinical development, and the next generation of CPAP device is submitted to the FDA.
  • Work with Regulatory Affairs and Procurement to ensure proper drug listings and registrations are in place with FDA.
  • Supervised research technicians in everyday operations to be in compliance with FDA and State research rules and regulations.
  • Performed precursory checks on potential investigators including reviewing Pfizer's key internal databases and the FDA watch list.
  • Completed applicable Medical Device Reports (MDR) as required per internal policy & procedures and FDA regulations.
  • Advanced insight into regulatory path through the FDA, key therapeutic areas and modeling for binary events.
  • Plan, coordinate and conduct all aspects of electronic and paper submissions that are sent to FDA.
  • Reviewed, audited charts and participated in inspections including CAP, FDA, NJSDOH, and AABB.
  • Prepared, processed, and stored donors' specimens and samples following strict FDA and OSHA regulations.
  • Documented work accomplished, hazard analysis, and critical control point requirements according to FDA procedures.

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20 Most Common Skill for a Specialist

Customer Service39.2%
Data Entry8.9%
Phone Calls6.9%
Apple4.4%
Product Knowledge3.6%
Technical Support3.5%
Sales Goals3.1%
Medical Records3.1%

Typical Skill-Sets Required For A Specialist

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
29.2%
29.2%
2
2
Data Entry
Data Entry
6.6%
6.6%
3
3
Phone Calls
Phone Calls
5.1%
5.1%
4
4
Apple
Apple
3.3%
3.3%
5
5
Product Knowledge
Product Knowledge
2.7%
2.7%
6
6
Technical Support
Technical Support
2.6%
2.6%
7
7
Sales Goals
Sales Goals
2.3%
2.3%
8
8
Medical Records
Medical Records
2.3%
2.3%
9
9
Troubleshoot
Troubleshoot
2.2%
2.2%
10
10
Setup
Setup
2.2%
2.2%
11
11
Sales Floor
Sales Floor
2%
2%
12
12
Internet
Internet
1.9%
1.9%
13
13
Insurance Companies
Insurance Companies
1.8%
1.8%
14
14
Medical Treatment
Medical Treatment
1.6%
1.6%
15
15
Patient Care
Patient Care
1.5%
1.5%
16
16
Special Projects
Special Projects
1.5%
1.5%
17
17
High Volume
High Volume
1.5%
1.5%
18
18
Mental Health Services
Mental Health Services
1.4%
1.4%
19
19
Medicaid
Medicaid
1.4%
1.4%
20
20
HR
HR
1.3%
1.3%
21
21
Outbound Calls
Outbound Calls
1.3%
1.3%
22
22
Powerpoint
Powerpoint
1.2%
1.2%
23
23
Ensure Compliance
Ensure Compliance
1.2%
1.2%
24
24
New Accounts
New Accounts
1.2%
1.2%
25
25
Inventory Control
Inventory Control
1.2%
1.2%
26
26
POS
POS
1%
1%
27
27
Hipaa
Hipaa
1%
1%
28
28
Osha
Osha
1%
1%
29
29
Computer System
Computer System
0.9%
0.9%
30
30
Mac
Mac
0.9%
0.9%
31
31
SQL
SQL
0.9%
0.9%
32
32
Monthly Reports
Monthly Reports
0.9%
0.9%
33
33
HUD
HUD
0.9%
0.9%
34
34
Special Events
Special Events
0.8%
0.8%
35
35
Customer Complaints
Customer Complaints
0.8%
0.8%
36
36
Company Policies
Company Policies
0.8%
0.8%
37
37
Customer Accounts
Customer Accounts
0.8%
0.8%
38
38
Staff Members
Staff Members
0.8%
0.8%
39
39
Ensure Accuracy
Ensure Accuracy
0.8%
0.8%
40
40
Medal
Medal
0.8%
0.8%
41
41
External Customers
External Customers
0.7%
0.7%
42
42
Vital Signs
Vital Signs
0.7%
0.7%
43
43
Credit Card Transactions
Credit Card Transactions
0.7%
0.7%
44
44
ACH
ACH
0.7%
0.7%
45
45
Legal Documents
Legal Documents
0.7%
0.7%
46
46
Customer Orders
Customer Orders
0.6%
0.6%
47
47
Community Resources
Community Resources
0.6%
0.6%
48
48
Special Orders
Special Orders
0.6%
0.6%
49
49
Technical Assistance
Technical Assistance
0.6%
0.6%
50
50
FDA
FDA
0.6%
0.6%

123,657 Specialist Jobs

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