Top 50 Specialist Skills

high Demand

• Maintained medical records and general data of customer's prescription records and encoded information in computerized medical profile.
• Scan medical records, verify insurance benefits, and check Medicaid eligibility.
• Requested medical records from hospital associates to submit to insurance companies.
• Deliver outstanding customer service when providing patients with their medical records.
• Requested medical records from provider locations using Molina Pursuit software application.

• Requested Medical Records from Hospitals, Medical Providers and other facilities to assist in building client disability case.
• Audited electronic medical records of skilled home health patients at the corporate level for 7 offices.
• Retrieved medical records from fax, mail, remote access, and on-site.
• Answer phones and greet clinical patients that are in need of medical records.
• Conduct routine audits to assure appropriate access to patient's electronic medical records.

• Scanned, files, uploaded, and shredded medical records as appropriate.
• Transmit correspondences and medical records by mail, e-mail, or fax.
• Audit all processed medical records request from the Austin Area.
• Copied medical records for law offices and insurance companies.
• Follow up on status of medical records.

• Assisted in medical records filing.
• Participate Monthly Privacy & Security Committee Meeting Help HIM Manager daily resolve Duplicate Medical Records & Merging/ EPIC Database.
• Keep track of clients medical records and living expenses ( groceries, utility bills, etc).
• Fax medical records Correspond with hospitals, Dr's Offices as well as specialist .
• Review plan policies, follow claims processing payment methods *Verify Medical Coding, *Order and review medical records *Advise pricing instructions

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high Demand

• Supported and facilitated meaningful interactions with appropriate team member or Apple department.
• Provided Network Administration on Apple File Server, consisting of 4 servers, 50 users, in 4 geographic locations.
• Facilitated workshops, camps, and field trips to build client confidence in apple computers and mobile devices.
• Generated 250,000+ in sales for the Apple business team by making a business introduction to an oil company.
• Aided customers with the research and purchase process of Apple products, offered product tutorials and demonstrations.

• Applied general technical knowledge when it came to Apple products and accessories in retail and online stores.
• Conducted training both one-to-one and in workshops for individuals and businesses on everything Apple related.
• Trained up to 16 customers on Apple software and hardware products during morning workshops.
• Provide sales, technical support, and education for Apple devices and software.
• Provide a great customer experience and share my knowledge with Apple products.

• Provided excellent customer service at one of Apple's largest retail stores.
• Handled high pressure sales situations while assisting the Apple Business Team.
• Train customers in 1-1 training sessions on Apple products and software.
• Matched customers' needs and wants with appropriate Apple product.
• Provided tier one tech support for all Apple Products.

• Informed Apple Store visitors into loyal Apple customers.
• Approach customers promptly, in engaging ways, and follows APPLE STEPS OF SERVICE.
• Analyzed inventory and data to ensure accuracy of while Apple's organizational standards.
• Demonstrate the beneficial relationship between Apple products (iOS devices and Mac).
• Educated consumers on Apple brand products while creating an personalized experience with each customer to generate excitement about their potential purchase.

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high Demand

• Provide Customer Service and Technical support using a cloud-based customer service platform.
• Provided technical support for processing ICA documents and facilitated review process.
• Provided technical support for customers.
• Provided technical supported when needed.
• Work with sales and customer to resolve any issues with electronic files and provide solutions, best practices and technical support.

• Work with all hospital departments, through software and hardware in the technical support of repairs.
• Provided 1st level technical support for all OSU faculty, staff, and students.
• Improved processes for technical support, inventory management, and training in store
• Escalated more complicated issues to tier II and beyond technical support.
• Assisted customers with technical support for wireless devices.

• Manage appointments for technical support.
• Performed PKI implementation and operations support providing general technical support to PKI development, testing and on-going operations activities.
• Provided technical support and training to ensure effective programming.
• Worked in conjunction with the Denver Lead Endoscopy Rep as in-house endoscopy technical support and sales assistance for Rose Surgery Center.
• Repair Apple devices and provide technical support Facilitated regional training programs & hiring events.

• Performed technical support for the Guardzilla Portable video surveillance device.
• Project Profile: - Project Title: - University of Canberra offshore technical support for Unix/linux.
• Provided technical support for software/hardware problems while assisting at the "Genius Bar".
• Provided 2nd level technical support for Novell specific problems that entered the helpdesk.
• set up and procedure preparation Provided technical support during endoscopic procedures Assisted in O.R.

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high Demand

• Audited third-party refund requests and supporting documentation for accuracy.
• Audit retail mortgage loans (conventional, purchase & finance) under various loan programs in accordance with policies and procedures.
• Created programs and analyzed data that improved efficiency and satisfied company audits that saved the company thousands of dollars.
• Audit claims, prepare defensive and/or offensive strategies, written presentations, theories of liability and related duties.
• Performed yard and shop inspections and periodical audits considering all risk assessments and completed any needed action items.

• Audited the files of military personnel in order to bring the HR office up to Army standards.
• Implemented internal inspections and audits to maintain the integrity of the management system.
• Conducted monthly audits for all employees who become eligible for salaried benefits.
• Audited financial services clients, including banks and asset management companies.
• Perform audits and certifications of trust, custodial and retirement plans.

• Achieved 100% Compliance on all Customer and Government audits.
• Audit documents for accuracy and quality and prepare for investors.
• Conducted weekly & monthly audits to reduce company Shrink.
• Conducted monthly audits of all vendor accounts.
• Record keeping for audit trail was essential.

• Participate in file audits as needed.
• Inventory Auditor - Responsibilities included assisting retail companies reduce out of stock inventory and increasing sales by using the RGIS System.
• Audit closed loan files for quality, accuracy and completion Complete compliance tests and quality control reviews for company tolerances.
• Performed extensive analytical calculations, including a complete audit of each funded file.
• Worked in multiple departments, online order/payment and merchandise processing, data entry, efficiency audits.

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high Demand

• Shared product knowledge with customers while making personal recommendations, and forming professional relationships with customers.
• Learned, referenced and applied product knowledge information during internal and external customer interactions.
• Connected consumers with incredible products, utilizing tremendous product knowledge and expertise.
• Increased profitability with thorough product knowledge and proficient consultation abilities.
• Delivered optimal customer service through professionalism and product knowledge.

• Shared product knowledge with customers while making personal recommendations.
• Attend and actively participate in vendor meetings, seminars, schools, and other product knowledge and business-driving opportunities.
• Created a welcoming shopping experience via product knowledge, exceptional service, and an outgoing, friendly demeanor.
• Managed and coached concierge team regarding policies and procedures, product knowledge, and transaction strategies.
• Use in depth knowledge of Beauty and Fragrance to innovate Product Knowledge training throughout the store.

• Displayed professionalism and product knowledge, which contributed to an increase in inquiry-to-order capture rate.
• Developed marketing strategy and sales promotions; trained Atlanta staff in product knowledge and sales.
• Provided customer service and expert product knowledge at both the jewelry and watch counters.
• Deliver top-tier results in sales, customer service, and product knowledge accuracy.
• Acquired product knowledge of a wide range of Jewelry brands and vendors.

• Provided product knowledge to hundreds of internal and external customers.
• Build sales through product knowledge and services.
• Designed and implemented product promotion plans in Beijing medical market Trained new sales representatives both in product knowledge and professional selling skills
• Maintained company standards surrounding accessories including associate product knowledge and visual merchandising.
• Assist customers with Mac OSX/iOS product knowledge and sales.

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high Demand

• Administered payroll processing for approximately 40 independent contractors.
• Evaluate current system controls to assist in the monthly, quarterly, and annual payroll reconciliation processes and suggest improvement.
• Created, maintained and managed liaison between different department and outside forces to establish and ensure a working payroll system.
• Manage and process all areas of payroll including account reconciliation, audit compliance, tax filings and payroll accounting.
• Process payroll, time corrections, entered reasons for being late, early outs and absences into StaffSuite.

• Resolved payroll related issues with Star Time Attendance and PeopleSoft (Strong Technical and Operational Skills).
• Collaborate with the payroll and accounts payable departments to ensure that garnishment payments are punctual.
• Reconciled all payroll liabilities to the general ledger and prepared monthly payroll accrual entries.
• Researched and put together payroll, vendors, rental evidences for undisclosed government entity.
• Processed and verified payroll data to ensure correct payment to employees.

• Set up payroll distribution for all share and loan accounts.
• Gathered information/ phone numbers to get garnishment off payroll.
• Verify employment through Human Resource and Payroll companies.
• Do employee payroll when manager was unable to.
• Assist in processing and distributing payroll.

• Researched and corrected payroll related issues.
• Process new hires and payroll.
• Prepared checks for payroll Kept record of received documentation for verification.
• Inputted and audited data in a timely manner to meet weekly payroll timeframes and ensure data integrity.
• Audit payroll reports keeping in line with various labor union contracts as well as Sarbanes Oxley requirements.

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high Demand

• Administer Windows 2000 Server network environment including domain security, policy administration, DFS, and network configuration and troubleshooting.
• Provided ongoing troubleshooting and analysis of any systems issues to minimize any downtime and maximize staff productivity.
• Communicate title fee/pricing quotes and troubleshoots potential documentation issues with Mortgage Banker or Title Company when necessary.
• Maintain and troubleshoot Active Directory environment and infrastructure services.
• Lead critical outage troubleshooting and disaster recovery sessions.

• Used and troubleshooted laboratory equipment such as capillary tube centrifuges and blood gas analyzers on an almost hourly basis.
• Administer Microsoft Exchange 2000 email system including account administration, setup of mail filters and mailbox troubleshooting.
• Collaborated with a team of specialists to learn new technologies to understand the equipment and properly troubleshoot.
• Blend batches following all process specifications which include troubleshooting and resolve process and mix making issues.
• Perform troubleshooting to identify and correct root cause of malfunction to minimize waste.

• Worked with software vendors to troubleshoot problems and other departments to audit systems.
• Assist Field Technicians over the phone with set up and troubleshooting requests.
• Identify, troubleshoot, research, support and resolve customer IT Issues.
• Investigate and troubleshoot checking errors as they enter the system.
• Assisted guests with setup of new devices and troubleshooting issues.

• Solve customer problems using troubleshooting skills.
• Assist the IT department in troubleshooting and maintenance.
• Assist customer in setting up their new devices Troubleshoot minor technical problems Help customers find their complete solution
• Maintain cycle time and rhythm Quality Control Inspection of parts Prompt troubleshooting
• Assay, Content Uniformity, Chromatographic Purity and Dissolution) Troubleshoot on analytical test and laboratory instruments.

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high Demand

• Greet customers and organize a presentable catering setup at designated destination.
• Manage and coordinated utility service setup for foreclosed properties nationwide.
• Facilitated setup of operator training and engineering help.
• Work directly with Respiratory sales and a referral source to ensure proper documentation was in order for setup of Respiratory equipment.
• Account setup, data entry, maintenance, and cancellation of the ACH transactions for all business units.

• Guided team of 5 in upgrading 1300 workstations in 5 days, including setup of new hardware/software.
• Work cross-functionally with internal item setup team and BPO team in China to improve the operation process.
• Created visual marketing and styled window display, setups and layouts of the store.
• Trained 30+ team members on advertising signage, Ad-Setup, and auditing.
• Configured Checkpoint Cluster XL, VRRP for redundant setups.

• Deliver and setup food for clients.
• Assisted with implementation of e-MDs application and performed database setup for practice.
• Conducted personal setup with customers (a 15 minute minute hands on training session) with customers for their new devices.
• 2.Participated in the daily the setup and routine take down of both climbing and high ropes areas.
• Define components deliveries and finished goods schedules for pre-serial production and vendor setup for production.

• Assisted new clients with setup and testing of their Ach files.
• Perform setup of various Mitsubishi wire edm machines.
• Helped new and experienced customers setup Apple products.
• Assist customers with purchases of Alex and Ani Setup and maintain displays Oversee part time employees in my Dept.
• Core Qualifications: Customer service Sales and upselling Dislpay setup and merchandising Presentation and demonstration of products Dedicated and enthusiastic Gemstone seminars

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high Demand

• Submitted procedure and department processing suggestions, reducing cost, minimizing duplication of specific tasks and enhancing department communication.
• Maintained complete accountability during redeployment of all sensitive items and communication equipment.
• Utilize exceptional communication, organization, time management and customer service skills.
• Installed, repaired, overhauled, and modified electronic communication systems.
• Developed effective relationships with all call center departments through clear communication.

• Coordinated, planned, and directed exercises using tactical communications.
• Utilized Microsoft Office excel in daily reports and communications.
• Optimized safety and improved communication through facilitating safety meetings.
• Train in the working knowledge of automated communications systems, lien processing, research and resolution of returned checks.
• Supported the sales team improvement in communications and reduced time sales spent on administrative activities by 15%.

• Initiate a keen sense of trust to facilitate interpersonal communication with detainees for the purpose of therapeutic milieu.
• Exemplified professionalism and proper etiquette while using all forms of communications with both clients and peers.
• Team leader that worked closely with the crew to ensure good team work and communication.
• Established, managed and monitored standards, processes, communications and training.
• Installed and maintained communication equipment at the echelon above Corps level.

• Teach children to interact with peers and develop communication and social skills
• Optimized Ink Mixing area with new layout and improved communication.
• Coordinate and report USPTO and foreign patent agencies communications.
• Fostered a large and devoted clientele list, by maintaining communications and alerting them to store events.
• Created communications to send out for upcoming national and regional RFPs.

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average Demand

• Utilized computer and Internet research skills that facilitated the implementation of systematic and creative lesson plans.
• Provide consulting on internet and intranet initiatives.
• Process customer inquiries regarding internet access.
• Developed my skill more in customer service in which I would troubleshoot digital phone and internet problems to customers.
• Performed research utilizing banking systems, internet, and other vendor solutions to determine risks to the bank.

• Transfer digital media, such as music, video, or software, to customers via the Internet.
• Assist customers with internet connection, PC, Digital Phone, and or TV set up or connections.
• Worked directly with multiple internet service providers and Pacific Bell to serve business customers.
• Create and maintain job postings on internal applicant tracking system and internet job boards.
• Trace analysis of Internet and e-mail usage in Windows Server using ISA Server.

• WAN connectivity and maintenance Internet connection and services main office and regional offices.
• Utilized MS word and Excel through the internet to approve parts for purchasing.
• Worked from cold calls and provided leads to sell Internet franchises.
• Review databases and the internet for any adverse media coverage.
• Utilized the internet and internal database to source candidates.

• Resolve internet problems using results of the diagnostic test.
• Introduced clients to Internet job sites.
• Selected Contributions: Assisted in restructure of DEE internet knowledge base to better provide technical assistance to users supported by USAMITC.
• Solved Remote VPN account issues, client wireless connectivity, Internet and Outlook support, Antivirus software and Windows Updates.
• Provide Customer Services Provide Troubleshooting for cable, internet, and phone also educate on the bill.

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average Demand

• Served as a specialist responsible for resolving accidental injury claims with other insurance companies.
• Created monthly billing reports and statistical summary reports for various reinsurance companies.
• Communicated with customers and insurance companies; ensured proper information on accounts.
• Corresponded with other insurance companies regarding claim payments.
• Worked directly with insurance companies to resolve unpaid claims, over-turn denials, and obtain maximum reimbursement for our nonparticipating providers.

• Worked with insurance companies to ensure their motor vehicle titles were processed in a timely and effective manner.
• Worked directly with the human resource departments for several insurance companies to coordinate benefits with COBRA and Retiree accounts
• Negotiated with insurance companies to ensure that payment is made for services that are rendered.
• Review incoming documents that will be required to bill Medicare and other insurance companies.
• Use strong customer service skills to verify insurance benefits with multiple insurance companies.

• Handled incoming and outgoing calls to Attorneys, Insurance Companies and Beneficiaries.
• Worked with numerous insurance companies to resolve payment issues and unpaid claims.
• Prepare and assemble necessary documents and send settlements to insurance companies.
• Negotiated pricing to obtain cost containment with insurance companies and vendors.
• Consult with attorneys and insurance companies to obtain an authorization.

• Deposit and post payments received from various insurance companies.
• Process motor vehicle titles for insurance companies.
• Conduct admission interviews * Communicate with insurance companies for medical necessity * Data entry and documentation in a timely manner
• complete prebilling edits, as well as review and process refunds for both individuals and insurance companies.
• Handle the placement of the doctor's prescription Work with insurance companies to pull patients benefits Organize documents

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average Demand

• Managed supplies and restocked inventory to ensure availability for patient care.
• Coordinate patient care/infusion needs with pharmacy.
• Completed patient care forms, insurance forms, evaluation forms, and all other forms in a competent and timely fashion.
• Perform various dental duties in RCT including: chair-side assisting in root canals treatments, sterilization and great patient care.
• Supported internal medical staff through various duties such as language translation, general research, and patient care.

• Administer emergency medical treatment to battlefield casualties, Assist with outpatient and inpatient care and treatment.
• Provided patient care treatments and minor procedures such as wound care, enemas and urinary catheters.
• Administered physical therapy patient care in an outpatient clinic under the supervision of a therapist.
• Managed Dietary Supplies, Composed Daily Menus, Aided in Geriatric Patient Care
• Evaluated patient care needs, prioritized treatment, and maintained patient flow.

• Maintained accurate records of patient care, condition, progress and concerns.
• Utilized strong assessment skills to determine necessary patient care.
• Provide patient education and patient care according to need.
• Assist with outpatient and inpatient care and treatment.
• Directed patient care in Battalion Aid Station.

• Certified Nursing Assistant Provide exceptional patient care and daily activities in a hospital and nursing home setting.
• Support outpatient care and treatment by following instruction Care up to five patient on a rotation
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Assigned duties and supervised other healthcare specialist performing patient care and office task.
• Coordinate patient care with multi disciplines.

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average Demand

• Assigned new accounts and monitored workload to ensure maximum efficiency and productivity.
• Processed new accounts and followed-up on orders utilizing several software packages.
• Opened new accounts and actively manage/update customer database.
• Ensured all new accounts are trained and all customer expectations are fully met from the point of sale through renewal.
• Opened and funded new accounts including: savings, checking, money market, and certificates of deposit.

• Acquired many new accounts and developed key sales partnerships with oncologists, pathologists, and laboratory managers.
• Manage Easy Pay setups of new accounts assigned to my back log in a timely accurate manner.
• Open new accounts including share, share certificates, checking, money market and retirement accounts.
• Interact with general operations and new accounts team to troubleshoot and resolve various client issues.
• Balanced bank statements, opened new accounts, opened and did maintenance on CD's.

• Manage bank relationships including opening of new accounts, account structure and cash flow.
• Receive transferred calls to assist customers with the on-boarding of their new accounts.
• Use internal audit controls to process documents needed to open new accounts.
• Support sales reps in opening new accounts and upgrading existing service.
• Reviewed clients' accounts for accuracy and established new accounts.

• Set up new accounts and assisted in obtaining funding.
• Increased new accounts by 42%.
• Added/updated patients Demographic to new accounts and assisted with Initial intake under Medicare, Medi-cal, PPO HMO and CCS Guidelines.
• Audited and documented all processes and procedures for the new accounts department.
• Set up new accounts in the Rxprime system.

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average Demand

• Worked on special projects with other graphic designers when necessary including specialty layout and creation of new templates for newsletters.
• Create, review and approve Stability Projects/Studies for Annual Monitoring, Special Projects and Container Closure Integrity purposes.
• Partner with Deployment and Level 2 to resolve escalations and complete special projects.
• Work on special projects; perform other related duties as assigned or requested.
• Processed all voided refunds and assisted with various special projects and account audits.

• Worked special projects under the supervision of the department and regional manager.
• Assist Operations Information Manager with system clean ups and special projects.
• Assist lead and maintenance technician with service requests and special projects.
• Participate in special projects and perform other duties as assigned.
• Collaborated with other team members on special projects and events.

• Communicated with engineering to help with any special projects.
• Communicate with other departments about special projects and jobs.
• Assisted the listing manager in any special projects.
• Assisted with special projects from supervisors and managers.
• Traveled from site-to-site for special projects.

• Assisted manager with special projects.
• Created eligibility membership cards and mailed to members Assisted other departments with special projects as assigned
• Checked Quality Control for team members Assist with special projects/high priority documents on a daily basis
• Involved in special projects viz.
• Process volunteer refunds from providers Research refund issues Work special projects

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average Demand

• Processed high volume of consumer inquires of Verizon products and services, and resolved a targeted percentage of those inquiries.
• Posted high volumes of incoming deposits to member accounts, processed return deposits and levies sent from the IRS.
• Handle a high volume amount of consumer calls, packing and shipping of all equipment.
• Maintained high standards of customer service during high volume, fast paced operations.
• Draft, edit and produce a high volume of written correspondence.

• Pull, scan and copy high volumes of patient records.
• Handled a high volume of work which was deadline driven.
• Answered high volume of calls at a fast-paced call center.
• Worked a high volume, high exposure and diversified portfolio.
• Worked as sales associate in several high volume stores.

• Handle a high volume of cases and children.
• Manage a high volume of phone calls.
• Fast-paced, high volume cleaning company.
• Process (code, scan, and batch) error free high volume materials using KXT and OPEX machines.
• Answered a high volume of inbound calls and transferred them to desired party and/or resolved minor issues.

• Defined client needs and challenges to offer resolution in a high volume, rapid paced atmosphere.
• Exceeded daily/monthly individual sales goals Performed full body speed waxing while building high volume clientele
• Reconciled high volume deposits for "customized" accounts.
• Diagnosed and repaired high volume Docutech family printing systems and rebuilt all subassemblies Diagnosed and repaired various other office systems as necessary
• Manage large amount of paper work Check in a high number of patients Answer high volume calls Handle cash and large balances

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average Demand

• Perform a variety of therapeutic and supportive tasks that include assisting veterans in articulating their goals for mental health recovery.
• Counseled a caseload of sixty-three clients with substance abuse, mental health, and/or co-occurring disorders, aged 12-63.
• Provided peer support services for all program patients and any patient in the mental health department requesting peer services.
• Source for advocacy, referral, crisis intervention and problem solving for individuals with mental health issues.
• Served on the Stigma, Mental Health, and Disability Employment Committees of the hospital.

• Developed and presented on various mental health topics to multiple companies throughout the region.
• Provide initial response to callers and/or persons seeking mental health and substance use services.
• Interviewed and assessed defendants in felony cases with mental health and substance abuse issues.
• Implemented a mental health day group program to assist clients with mental health concerns.
• Ensured that children's medical, emotional and mental health needs were met.

• Assist individuals with mental health issues with various daily activities including hygiene.
• Created and maintained client records in accordance with mental health agency standards.
• Provided on-call support and mental health crisis intervention with campers and staff.
• Mentored patients interested in exploring careers in mental health.
• Provided mental health support to campers and staff.

• work on an interdisciplinary team of other behavior specialists and mental health providers to provide comprehensive care
• Provided neuroclinical therapy for children with mental health diagnoses
• Reviewed funding of habilitation services, supportive services and mental health services.
• Promoted Abilify and Emsam to 155 Psychiatrists and key mental health professionals in the Baltimore territory.
• Conduct comprehensive mental health and chemical dependency evaluations Make treatment recommendations Coordinate patient admissions

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average Demand

• Conduct research using online federal regulations, review Medicare and Medicaid policy and guidelines to complete an accurate and well-supported decision.
• Developed innovative process and procedure guidelines for the processing of Medicaid and Medicare Supplement Plans.
• Processed and authorized out-patient referrals daily for Medicaid/Medicare members.
• Provided Verification of Medicaid Eligibility when needed.
• Process and preparation of Medicaid authorizations.

• Determined eligibility of applicants and recipients for public assistance programs to include Food Stamps, Cash Assistance and Medicaid.
• Facilitated sharing of information within the agency to ensure Medicaid and Title IV-E eligibility was up to date.
• Pay all Medicare/Medicaid claims for professional, hospitals and dental doctors for the State of Arizona.
• Assisted Medicaid/Medicare recipients with migration from old prescription drug plans to new Medicare Part D plans.
• Input and updated client information in MMIS (Medicaid Management Information System) and CHIMES.

• Maintained records/billing system to the standards and changes of Medicaid and their HMO's guidelines.
• Reviewed and determined eligibility for Food Stamps, cash assistance, and Medicaid cases.
• Assisted with all Medicaid- and Medicare SSI, SSD, PA and veterans applications.
• Approve services that meet North Carolina medicaid criterion for services requested.
• Provide excellent customer service to Medicaid clients.

• Job Summary: Utilization review and clerical procedures related to pre-certification and prior approvals for Medicaid treatments and services.
• Encouraged, trained and support while performing a variety of services in-home sites as needed for Medicaid eligible individuals.
• Educate medical providers on the regulation for PA Medicaid and respond to issues in a timely manner.
• Consult with HRA Medicaid staff as needed an track the medicaid status for all new members
• Pan for Medicare, Medicaid, and Tricare patients.

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average Demand

• Work with IT daily to help develop and evaluate the share-point program in existence for a new HRIS system at Urban.
• Interviewed and achieved a permanent position with the company through hard work, dedication and showing a desire for growth.
• Provided expertise and support of surveys through survey design, data collection, data analysis, and report writing.
• Verified textile testing, to ensure passing select garments, through careful attention to detail on garment.
• Thrill customers by consistently finding ways to make their ownership experience better than ever.

• Walk through of the facility to ensure accuracy and the completion of service.
• Obtain 401k contributions from plans either through email, fax, or mail.
• Enrich people's lives through meaningful dialogue about Apple devices and products.
• Coordinate flow of personnel through shower and delousing operations with supported units.
• Set up for events around the campus, Move furniture throughout the campus

• Helped students get through a school day without any major incidents.
• Initiate flow charts and spreadsheets for HR.
• Complete walk-through, create and present proposals.
• Represented the metrics-related business needs through the full project lifecycle of selected technology implementation and upgrade projects.
• Performed and analyzed surveys throughout the community based on government services Maintained track of the outcomes of surveys using Microsoft Office Programs

• Created contract-specific benefit plans, notifications, and enrollment instructions in HRIS system, improving new hire onboarding process.
• Work 40 hrs/wk and overtime when necessary Reconciled Payments received with prepaid amounts entered on account via Prepaid Report.
• Provide timely reporting and communications of sensitive issues for assigned accounts, through project leader or customer account system.
• Upload contributions on a Microsoft excel spreadsheet through Dyatech website.
• Captained three man crews on multi-stop routes daily.

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average Demand

• Analyzed business results data and communicated the results using Word documents and PowerPoint presentations for many programs within the organization.
• Produced and presented PowerPoint presentations highlighting progress and usage of systems keeping management informed of progress.
• Create PowerPoint educational presentations as teaching aids for local community college in King County.
• Participated in conference calls with President of the company and presented findings using PowerPoint presentations
• Created presentations using Microsoft PowerPoint.

• Completed updated monthly report for executive regional directors using Excel and PowerPoint as well as weekly network switch traffic reports.
• Instructed a comprehensive six-week course, using PowerPoint and Share Point, on the Reconciliation process for new hires.
• Master of Microsoft Office Programs, to include: Excel, Word, PowerPoint, and Access.
• Assisted in designing the Impact Manual as a reference guide utilizing Microsoft Word and PowerPoint.
• Create presentations materials using advanced features in PowerPoint, Word, and Excel.

• Accomplished proficiency in MS Office:Excel, PowerPoint, Word, Outlook
• Created PowerPoint packages for use at conferences and group presentations.
• Trained in Microsoft Excel, Access, Word and PowerPoint.
• Encode and ingest hospital created PowerPoint.
• Carried out exploratory data analysis of survey results and developed PowerPoint presentations for key outcomes.

• Created Powerpoint presentations and education seminars for training purposes.
• Used PowerPoint and public speaking skills to train and recruit volunteers, team members and to provide trainings.
• Experience in Photoshop, In Design, Word, Excel, Publisher, and PowerPoint.
• Created Powerpoint slides for quarterly safety meetings.
• Worked with PageMaker, AppStudio, Powerpoint and Robohelp.

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average Demand

• Completed Cash Application Management Audit to ensure compliance with internal and external auditors.
• Facilitated and conducted claims audits to ensure compliance and optimal customer service.
• Communicated extensively with sex offender treatment facilities to ensure compliance.
• Reviewed insurance certificates to ensure compliance with bank requirements.
• Maintained client base and monitor operations to ensure compliance with applicable health, safety, or hygiene standards.

• Assign third party agency to repossess unit from consumer and monitor to ensure compliance with repossession procedures.
• Provided individual and targeted Case Management to clients to ensure compliance with agency policies and procedures.
• Organize implementation of new NC/CAPA software across the division and ensure compliance with new process.
• Coordinated and executed HSE programs to ensure compliance with government, company & client policies.
• Worked closely with attorneys and clients to ensure compliance with federal/state laws and client requirements.

• Evaluate and monitor high-risk client cases to ensure compliance with applicable rules and regulations.
• Analyze garnishment orders served to ensure compliance with court laws and procedural requirements.
• Monitored policies and procedures to ensure compliance with state and federal funding regulations.
• Research accounting issues and prepare accounting documentation to ensure compliance with GAAP.
• Involved with internal audits programs to ensure compliance with internal procedures.

• Interpreted plan rules to ensure compliance with the plan document.
• Work with state and county agencies to ensure compliance of regulations
• Perform follow-up inspections and provide counsel to help ensure compliance.
• Meet stringent timeframes in order to ensure compliance of all regulatory state and federal guidelines are met.
• Monitor NC files to ensure compliance with regulatory and internal timelines.

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average Demand

• Directed personnel & contributed in establishing inventory control management functions, staff development and operations of supply support data systems.
• Focused on all back-of-house operations, primarily focused on shipping/receiving, replenishment and inventory control.
• Participated in yearly inventory control count, Mandatory Hazardous Materials Safety Training.
• Inventory control and management to include product ordering and distribution.
• Developed ordering system, reducing shortages and maintaining inventory controls.

• Handled inventory control and merchandising.
• Managed daily inventory control and replenishment functions utilizing SAP software with a fill rate of over 99.5%.
• Assist in inventory control buy maintaining records of merchandise going out and coming back in from deliveries.
• Involved as the lead engineer in implementation of SAP ERP 'production and inventory control' module.
• Assisted with customer service, weekly stock, inventory control, displays and other general tasks.

• Inventory Control - Compile information needed to prepare repossessed vehicles to be sold at auction.
• Performed tasks relating to inventory control, delivery, and shipping & receiving.
• Inventory control, in-store audits and merchandising, opening and closing procedures.
• Managed inventory control of parts, equipment and item financial accounting.
• Unloaded and processed inventory control sheets for two trucks daily.

• Maintained grant items inventory control in Wasp software.
• Assisted with inventory control, purchasing, invoicing.
• Inventory control of ships stock.
• Performed inventory control and raw material management supervision of full supply chain process.
• Set up displays and performed Inventory control duties.

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average Demand

• Maintained an effective behavioral management within the classroom by incorporating motivational activities and positive reinforcement strategies.
• Analyze solicitations to identify critical requirements and necessary documentation to ensure a compliant proposal is submitted.
• Provided credible, evidence based arguments and recommendations to support research proposals and grant application.
• Function as an integral part of the programming team in the development of new ideas, innovative programs, and proposals.
• Consulted with field staff to clarify and resolve discrepancies between blueprints and proposed implementations, and kept project schedules on track.

• NOTE: This position was interrupted by the City of Concord work, August 2007 to May 2009.
• Supervised visits between clients and children to ensure safety and assess for positive changes in parenting skills.
• Attend all training sessions and complete online courses as deemed appropriate in support of the current position.
• Created ways to provide possible and new customers with energetic and awe-inspired experiences with products.
• Created Sales Analysis Reporting within SAP for consignment/parking purposes.

• Assist with proper disposal and tracking of obsolete vehicles.
• Post payments to the database system.
• Researched and proposed product and workflow changes which assisted management in decision-making and improved productivity.
• Analyze and identify court postponements and attorney interruptions in the foreclosure timeline.
• Recruited for my unique passion for games amongst the recruitment team and ability to fill a variety of positions.

• Develop, evaluate and submit research proposals to federal (NSF, NIH, DoD) and industrial sponsors.
• Coordinate internal proposal reviews of compliance with regulators such as IRB for testing of human and animal subjects.
• Instructed and monitored patients (pre-op and post-op) in therapeutic exercise and stretches.
• Design flyers, business cards, postcards, and other print media.
• Post Closer Collected closed loan documents from closer and escrow assistants.

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average Demand

• Protected the security of medical records to ensure that confidentiality is maintained per HIPAA regulations.
• Identify and implement process improvements for reducing HIPAA Violations within Operating Policies and Procedures.
• Maintain confidentiality within HIPAA standards.
• Assure and coordinate proper administration of COBRA, HIPAA and continuation of benefits in accordance with applicable federal and state laws.
• Comply with HIPAA, Diversity Principals, Corporate Integrity, Compliance Program policies and other corporate and departmental policies.

• Processed health care disputes involving Part D Medicare regulations while adhering to HIPAA and CMS guidance.
• Produced 800+ individual patient pharmacy records per month in response to HIPAA compliant requests.
• Educate and mentor staff to ensure HIPAA and State guidelines are being followed.
• Follow all rules and procedures involving HIPAA and all sensitive customer information.
• Receive and review incoming HIPAA medical release forms from various attorney offices.

• Complied with HIPAA standards in all patient documentation and interactions.
• Maintain confidentiality and abide by HIPAA policies and regulations.
• Expanded my knowledge about HIPAA and Medicare guidelines.
• Received compliance awards numerous times for HIPAA seriousness.
• Committed to all HIPAA rules and regulations.

• Checked for HIPAA compliance and validity.
• Reproduce the information via copying, scanning and mailing in accordance with HIPAA guidelines and Healthport policy.
• Modify Informed Consent and HIPAA forms in accordance with sponsor or IRB requests.
• Participate in any projects, as requested by Supervisors HIPAA Compliance
• Conduct and document HIPAA and or Privacy Audits .

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average Demand

• Facilitated safety meetings, monitored safety participation and performed OSHA audits.
• Trained and certified to properly and safely operate gas and electric forklifts up to 30K container lift to OSHA standards.
• Specialized in Asbestos removal according to OSHA Standards *Worked with removing Mold, Lead, and in hot environment situations.
• Conducted all OSHA/Cameron training as well as all training required by clients and kept tracking records of all the training.
• Maintain current safety practices set forth by the Air Force and OSHA standards.

• Follow infection control and OSHA standards at all times when working with patient.
• Installed and repaired DOT, OSHA and Coast Guard regulated equipment.
• Water blasted instruments for cleaning purposes to maintain OSHA standards.
• Team building, power jack and OSHA training courses.
• Maintain OSHA and confidentiality requirements for all calls received.

• Train all employees in OSHA required courses.
• Follow DOT and OSHA safety regulations.
• Ensured compliance with OSHA standards.
• Participate in EHS, PSM, and OSHAS 18001 audits.
• Certified in OSHA 10 and H2S

• Used NIOSH and OSHA, and MIL-STD1472 standards to alter the office to limit musculoskeletal injuries and increase user satisfaction.
• Stored and disposed of all chemicals or fluids per OSHA and hazmat standards.
• Followed and abided all OSHA safety regulations.
• Inventory manager Maintenance technician-scheduling, maintaining organizing PT leader OSHA/HAZMAT program manager
• General Labor 40 Hour Hazmat certified OSHA certified Chemical tank cleaning High pressure water blasting Industrial drain cleaning Grease hood cleaning Demolition/dectonamination

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low Demand

• Provided excellent customer service and updated member accounts using various computer systems and applications.
• Documented all conversations into computer system.
• Created customer credit card profiles in our Visa computer system, while also providing a hard copy to track in office.
• Use Microsoft Programs and client specific computer systems and databases to review accounts and update data with accurate information.
• Enter exceptions into a computer system which tracks all employee off the phone work Provide schedules to employees.

• Trained travel agents in the use of SABRE (AA reservations computer system).
• Use computer system to enter orders as well as track questions and answers.
• Binned the excess back into the backroom and into the computer system.
• Prepare journal entries and update needles computer system and client information accordingly.
• Use computer system to, gather information, and/or troubleshoot customer issues.

• Managed claims/leaves through an internal computer system that was newly created.
• Inventoried all order invoices into computer system.
• Check patients out in computer system.
• Lead member of Hardware/Software/Database Technical Support Team Oversee configuration and support of PC desktop, UNIX and Mainframe computer systems
• Calculated child support obligations, reviewing court documents and entering into the states computer system ICES.

• Walked through computer systems:MSP AND SYNTELATE , and Our cloud for Uploaded customer Documentation
• Process control computer systems, electrical breakers, switchgear, and motors.
• Experience with many computer systems such as Rx Lookup, and Sharepoint.
• Answer telephone and schedule appointments with appropriate provider -Provide customer service via telephone -Document messages and diagnostic informtation in computer system
• Verified eligibility of patients with Kaiser Insurance Insurance verifier and precertification specialist Entered surgery reservations into AD/TR computer system.

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low Demand

• Utilized various machines and hand tools to measure, cut, strip crimp, heat shrink, and test assemblies.
• Lubricate machinery, vehicles, and equipment, and perform minor repairs and adjustments, using hand tools.
• Validated accuracy of marketing data using macros that detect format errors, redundancies, and inconsistencies.
• Hired in as a Machinist before leading the launch of the vibration program in 1990.
• Perform general office duties such as typing, operating office machines, and sorting mail.

• Provide outstanding customer service Keep inventory of all machines at this facility.
• Perform light mechanical maintenance and repairs to the machine or work tool.
• Maintain business recap ready for Macy's morning meetings with staff.
• Operate office equipment, such as photocopy machine and scanner.
• Used pedal operated tire machines and two post car lifts.

• Dusted furniture, walls, machines, and equipment.
• Press buttons to activate cleaning equipment or machines.
• Honor by Macy's and Nautica for Excellence for Customer Service 3 years.
• Run different types of machinery for Office Furniture Assembly.
• gun and other machines for rehab purposes.

• Order the original Notes from Fannie Mae and Freddie Mac, cancel out Mers #'s and Flood Certificates.
• Image capturing, data entry, remittance and workflow preparation IBML machine experience
• Handled the machines by monitoring their speed during process } Used knowledge of different fields to calculate tolerance and dimensions
• Operate, service and maintain machinery and equipment Custom hand fabrication of stone Custom home installation Fork lift operator
• Opened incoming mail using Opex 51 machine and Opex 150 with IEM.

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low Demand

• Create and maintain Batch and PL/SQL scripts to ease account creation and modification, and view account and device information.
• Created translation tables as required for message transformation, wrote SQL queries and stored procedures for executing various database functions.
• Designed PL/SQL external tables, Triggers, Functions, Packages and scheduled Jobs to improve Data Load Performance.
• Used COBOL85, SCOBOL, SQL and Tandem utilities to develop and modify internal departmental utilities and procedures.
• Extract data using SQL and Excel to validate data integrity, removing 17% of the data error.

• Provided solution to create tables, stored procedures, functions, triggers using T-SQL, SQL server 2005/2008.
• Design and development of database objects such as Packages, Stored Procedure and Functions using PL/SQL.
• Created ETL packages and SQL database to enable reporting using SQL, SSIS, and SSRS
• Assist in mining data from the SQL database that were used in several significant presentations.
• Installed SQL Server 2000/2005/2008/2008R2/2012 on new 32-bit and x64-bit Operating System.

• Involved in Migrating from SQL Server 2008 to SQL Server 2012.
• Work with Programming language SQL designed for managing data.
• Use extensive AML knowledge, SAS, SQL, Oracle, Access, and Excel etc.
• Use HTML, CSS, JQUERY, PHP, MYSQL to create and upkeep websites.
• Created reporting from SAP SQL relational databases and EpicCare medical record applications to report claim acceptance rates and uncaptured credentialing revenue.

• Experience with SQL/mySQL query design and editing within JCITA Learning Management System (LMS).
• Mass edit salesforce.com account information via SQL calls and updates.
• Provided programming knowledge of tcl, SQL, java, ESQL Reviewed change requests and determine appropriate solution for integration modifications.
• Performed data mining for adhoc analytics using powerful Excel Productivity add-ins, Business Intelligence OLAP Cubes as well as SQL Queries.
• Implement application data using sql, and unix operating systems.

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low Demand

• Processed monthly reports for department performance.
• Collected and organized monthly reports.
• Prepare training material for various departments (Processing, Underwriting and Closing) regarding trends of errors cited in monthly reports.
• Investigate and resolve participants and landlords complaints and submit monthly reports as required.
• Formulated monthly reports on maintenance, fuel expenses, and Inventory level.

• Provided monthly reports to stores, administration and owners to review growth.
• Prepared weekly and monthly reports without error and sent them to appropriate parties
• Prepare monthly reports for Director of Finance group and Accounting controllers.
• Maintained database, tracks warranty dollars, and makes monthly reports.
• Assisted office manager with monthly reports and data collection.

• Completed monthly reports and submitted monthly client success stories.
• Prepared the management daily, weekly and monthly reports.
• Generate monthly reports for clients' SEO/PPC campaigns.
• Work with CYMS application/computer software Collect data and prepare monthly reports
• Generated monthly reports to obtain timely renewals.

• Maintained Fleet's manufacturer recall and campaign database, monitors campaign & recall status, and prepares monthly reports.
• Designed and produced ad hoc and monthly reports to support management reporting through the compilation of statistics.
• provided software support to End-users via remote access, worked on Special Projects, Ran Monthly reports,
• Provide monthly reports to Headquarters on items shipped and received, and un-serviceable.
• Plan annual, quarterly budget for non-profit organizations Monitor and verify budget management Write monthly reports Entry of system data

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low Demand

• Reviewed and ensured document execution from original loan application to final HUD-1 settlement statement and funding packages.
• Created dispositions for properties using appraisals submitted by HUD designated appraisers.
• Provide quality customer service to selling agents, buyers, and closing agents to facilitate the HUD REO property transaction.
• Review inbound HUD-1 Closing Statement from closing agencies for mortgage loans for accuracy, within a call center environment.
• Process background screening to determine eligibility along with assessing HUD EIV system for each participant to verify income.

• Conducted and scheduled site visits to various public housing properties to ensure HUD Standards.
• Process contract extensions for HUD contracts on HUD REO properties.
• Set free tax preparation appointments for entire Hudson valley.
• Cleared closing condition and approved Hud-1 for closing agents.
• Prepared HUD 1 Settlement Statements according to lender instructions.

• Processed suspended items and submit to HUD.
• Specialized in HUD and MFH properties.
• Prepare deeds and HUD-1 Settlement statements.
• Managed the HOA properties that HUD owns.
• Reviewed DHS, DOMH and HUD budgets.

• Key entering and processing huds, closing protection letters and doing title clearing etc.
• Filed supplemental billings and submit to HUD in a timely manner.
• Work from a portfolio of 77 to 100 Deeds/HUDs for the Month.
• Reviewed HUDs, Title binders, Hazard Insurance, Appraisals and other conditions requested from underwriting.
• Approve and sign huds and Final huds for each closing.

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low Demand

• Organized and facilitated in-services and special events for the medical community to expand awareness of hospice services.
• Facilitated efforts between ROTC students, university officials, and outside organizations on day-to-day functions as well as during special events.
• Maintained surveillance of patrons within waterfront area, instructed swim lessons, aided management staff with special events hosted by facility
• Promoted new line of drugs and therapies to 150 local GI and Cardiovascular specialist through special events and teaching presentations.
• Assisted Management of organizing daily and special events for the residents, including multiply occasions with their families.

• Assisted in planning and execution of special events with other creative and performing arts staff members.
• Maintain budgets for special events and interface with 25 primary vendors and suppliers.
• Coordinate, market, and implement special events for all in the community.
• Booked wedding and other appointments to assist clients in planning for special events.
• Coordinated all conference activities, workshops, meetings, tours and special events.

• Coordinated special events and trunk shows to increase brand awareness and sales.
• Maintain exceptional housekeeping throughout our church campus for routine and special events.
• Communicate regularly regarding stock needs, customer preferences, and special events.
• Planned special events to generate new business and to encourage repeat business.
• Placed all merchandise orders for customers, including holidays and special events

• Invoice vendors for special events and room rentals.
• Assisted with special events planning.
• Produced trunk shows, special events and personal appearances Managed all aspects of the Marc Jacobs Collection and Ralph Lauren boutique
• Constructed merchandise displays for special events and seasons using planograms.
• Generated top revenue in department with lowest return rate Promoted special events, custom orders, alterations and remodels

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low Demand

• Provided direct customer service by responding to inquiries regarding coverage, company policies and account status and resolved underwriting issues.
• Conducted timely audit of expenses submitted to ensure that reports comply with company policies and supported by appropriate documentation.
• Communicated company policies and procedures to drivers, monitor performance against standards, and recommended corrective action to management.
• Followed food safety procedures according to company policies and health and sanitation regulations.
• Comply with all GMP, Safety Procedures, Company Policies, Quality Policies, and Hazard Analysis and Critical Control Points

• Trained and instruct employees in SAMS related job duties and company policies and arrange for training to be provided.
• Audited expense reports of staff to ensure compliance with company policies and IRS regulations while maintaining respect to confidentiality.
• Follow through the company policies and execute all systems' procedures to make sure the transaction handled efficiently.
• Research, development, and implementation of company policies to match those of State and Federal Laws.
• Demonstrate a commitment to company's core values and Adhere to all company policies and procedures.

• Reinforce Point-of-Sale customer service standards and ensure compliance with Company policies and procedures on all operations.
• Adhere to company policies and procedures while demonstrating professionalism and following the organization's core values.
• Adhere to Company Policies and Procedures with an emphasis on professional behavior and Medicare compliance.
• Manage vehicle fleet in accordance with industry standards, company policies, and regulatory standards.
• Managed leave of absence administration based on legal rights and company policies.

• Interpreted and communicated work procedures and company policies to staff.
• Adhere to all company policies and procedures.
• Ensured all new incoming associates are properly training on company policies and procedures regarding Asset Protection.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Complied with all federal, state and company policies, procedures and regulations.

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low Demand

• Worked in an administrative capacity to support all department staff members responsible for secondary market audit operations.
• Planned and coordinator required materials for New Teacher Academy as well as all aspects of a luncheon for 160 staff members.
• Coordinated with health professionals and staff members in the area and evaluated their progress throughout the program.
• Develop and maintain positive, constructive relationships with Company and Regulatory Agency staff members at all levels.
• Created an emergency Lighting procedure for other staff members to follow in instance of power failure.

• Coordinated with sales staff members hourly to provide sales order logistics to maintain project flow.
• Screened telephone calls, handled routine calls personally and referred others to appropriate staff members.
• Collaborate with medical staff members to plan and manage national and international CME courses.
• Assisted and supervised blood drive crews ranging from 3 to 45 staff members.
• Trained 3 new staff members on methods and procedures of various job functions.

• Supervised both company and Lowe's staff members during projects.
• Assist in the hiring training and evaluation of staff members.
• Assigned to train or mentor new or current staff members.
• Provided guidance and technical training to 42 staff members.
• Assisted with the scheduling of staff members.

• Supervised 30 staff members as program instructors Evaluated each staff instructor to determine their capability of teaching certain areas.
• Familiarized staff members from Bursars, Graduate Studies, and Payroll concerning concepts and enhancement of xtender.
• Recorded VAT expenses incurred by the partners and staff members during international business travel.
• Led comprehensive timekeeping trainings for up to 20 staff members at a time.
• Interact with staff members to ensure timely handling of workflow items.

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low Demand

• Perform periodic review of benefits and census records to ensure accuracy of information.
• Review information on loan origination system and loan servicing system to ensure accuracy.
• Managed content on company intranet site to ensure accuracy and relevancy for Retail.
• Performed Quality Control by reviewing prior NAICS code classification to ensure accuracy.
• Partnered closely with internal accounting to ensure accuracy.

• Reviewed incoming loan documents to ensure accuracy.
• Mastered configuration tasks as the LIMS administrator responsible for creating and modifying activities to ensure accuracy of reported data in LIMS.
• Review adjustments using edits before and after transactions are posted to ensure accuracy of data entered.
• Performed daily financial reconciliations of client premium payments to help ensure accuracy of billing cycles.
• Verified Daily Audit Report to ensure accuracy of posting and payment of items.

• Validated policy and procedures for certain processes to ensure accuracy and address gaps.
• Utilize related tools to ensure accuracy to avoid cost to cure related expenses.
• Reviewed and collected HES metrics for the project to ensure accuracy.
• Created Excel worksheets for tracking to ensure accuracy and time management.
• Observed checkout procedures to ensure accuracy with service and cash handling.

• Process and answer garnishments in a timely fashion following company procedures to ensure accuracy.
• Provide assistance as needed to others in department Assist in electronic filing of EOB's to be posted to ensure accuracy.
• Document all work activity in appropriate batch records, forms, and logs to ensure accuracy and compliance.
• Verified withholding orders to ensure accuracy and Researched checks returned by courts or agencies.
• Coordinate and monitor vendor maintenance for new line installs Count and verify orders to ensure accuracy.

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low Demand

• Served as a 19D Cavalry Scout in 3rd Armored Cavalry Regiment, earning the Army Commendation Medal.
• Maintained high efficiency and moral throughout my team, received medal for best team in my company.
• Earned several awards and honors, including the Army Commendation Medal and the Golden Spur Award.
• Received an ARCOM Medal for abilities to learn and excel outside of Military Occupational Specialty.
• Received Air Force Medal of Achievement for participation in relocating the 126th Air Wing.

• Received and Army Commendation Medal (ARCOM) for my actions on this council.
• Achieved Army Service Ribbon, National Defense Service Medal, Army Good Conduct Medal.
• Received an Army Commendation Medal and an Army Achievement Medal.
• Awarded the good conduct medal.
• Scheduled and performs preventive and organizational maintenance Awarded the Army Commendation Medal for exceptional service as a unit supply clerk.

• Established two accommodating medals for good achievements Received an honorable discharge
• deployed to Afghanistan and awarded various medals
• Rank E3/88M MOS Managed Army Maintenance System (Drove and Dispatch military vehicles) and also received the Army Achievement Medal.
• Awarded the Navy & Marine Corps Achievement Medal for superior performance during Operation Iraqi Freedom.
• Earned Army Commendation Medal for promoting good relations with the South Korean Army.

• Have Good Conduct Medal, Army Commendation Medal, and Honorable Discharge.
• Trained girls to the maximum award the gold and silver medal.
• Enlisted Maintenance on special electronic equipment Army Achievement Medal recipient
• Received the Air Force Commendation Medal for "Outstanding Duty Performance".
• Received 3 Army Achievment Medal for outstadning services rendered.

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low Demand

• Interview patients and document patient medical histories, obtain vital signs, perform primary assessments, administer immunizations and medications.
• Administered intake interviews and attained and documented vital signs.
• Monitored and documented patient vital signs per physician directives
• Measured and recorded vital signs such as blood pressure, respiration, pulse, height and weight.
• Recorded vital signs such as blood pressure, pulse, temperature & hemoglobin.

• Assist physician with minor procedures and monitor vital signs/condition of newborns and mothers.
• Obtained vital signs from incoming surgery patients and Special Care Unit patients.
• Interviewed patients to obtain medical information and measure vital signs.
• Performed Vital signs, finger sticks, legal paperwork documentation.
• Take and records vital signs, and clients inputs/outputs.

• Checked and reported patients vital signs routinely.
• Conducted vital signs such as: TEMP, BP, R, P, and SPO2.
• Performed in vital signs, EKGs, sutures, IVs, drew blood, assessed patients, CPR and administered Immunizations.
• Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
• Completed registration, medical history, vital signs, and Hgb testing to qualify potential blood donors.

• Assisted Physicians-Anesthesiologist in a clinical setting: Rooming patients and obtain vital signs.
• Performed medical histories, vital signs, and venipunctures.
• Checked patient vital signs Ensured patient's safety and wellbeing
• Measured Vital Signs * Performed administrative duties and insurance verifications * Performed inventory of supplies and Accounts Receivable Procedures.
• License Practical Nurse Triage patients Determine vital signs Administer injection Assisting in all procedures Answering phone

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low Demand

• Protect company assets by providing exceptional customer service to prevent theft and by following cash handling and credit card acceptance procedures
• Over-exceed all required sales goals and goals for opening up private label credit cards by 115%.
• Promoted to Polo Specialist after exceeding 100% of specified credit card quota on a monthly basis.
• Assist with withdrawals, deposits, disbursed checks, loans, credit cards, cashiers checks, and
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Operated a cash register for cash, check and credit card transactions with accuracy.
• Answered questions regarding Macy's Credit Card, weekly sales and return policies.
• Verified information with the use of invoice documents, checks and credit cards.
• Processed corporate credit card and other invoicing through ERS's fiscal department.
• Processed new credit card and debit card replacement and reissued card orders.

• Compared the credit card fees from the monthly statement against the accruals.
• Receive payments for credit card accounts as well as layaway.
• Reconcile all monthly employee credit cards and bank accounts.
• Handled cash and credit card transactions at register.
• Reconcile monthly credit card transactions and expense reports.

• Excelled in exceeding daily credit card application goals.
• Accepted and processed credit card payments.
• Cross sell credit card accounts.
• Fill out credit card reports Fill out and email the day's Labor Reports to Corporate.
• Post customer payments by recording cash,checks, and credit card transactions.

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low Demand

• Provided one-on-one performance coaching to increase employee education and development.
• Determined each child s needs and arranged for additional testing, evaluations, records, or further assessments they needed.
• Listen to machines during operation to detect sounds such as those made by dull cutting tools or excessive vibration.
• Work as a before and after school care science specialist writing lesson plans and teaching students aged K-4th grades
• Trained and served as a peer coach for new sales associates.

• Greet customers and ascertain what each customer wants or needs.
• Read blue prints and edit programs on the machines.
• Researched trades to ensure that transactions reached settlement.
• Trained 2 new sales associates each quarter.
• Disperse notices to clients of ACH activity.

• Add shipping labels to each file.
• Study and learn each product.
• Verify checks to each client/s specific acceptable payees list and create lockbox deposit batches for processing.
• Make sure all trust verbiage is present for each mortgage that's closing in a trust.
• Worked with different storage technologies, such as Netapp, Hitachi, and Oracle.

• Awarded each year to the top 15% sales associates in the region Macy's Star Academy, 2006 & 2007.
• Operated HMI software (Human Machine Interface Bastion Solutions) controlling daily operations of 7 acre conveyor system.
• Update order with any pertinent shipping instructions for each customer (ie.
• Process lockbox work in accordance with each clients specific lockbox operating.
• Photograph families Sell portrait collections to customers Perform studio outreach Receive inbound calls and place outbound calls to customers.

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low Demand

• Demonstrate flexibility by embracing constant incoming medical records, billing statements and legal documents.
• Ensured confidentiality with legal documents and maintained policies of company.
• Verified legal documents to ensure all pages were standard according to the county and state the documents were being submitted.
• Prepare legal documents, including briefs, pleadings, appeals, wills, contracts, and real estate closing statements.
• Worked closely with attorneys to make sure appropriate legal documents were drafted, executed and recorded with the county.

• Scanned and proofread legal documents/ Warrant Deed, Power of Attorney, Note, Deed of Trust.
• Process daily; MOD, Forbearance, FHA, HFN, Legal documents -research accordingly.
• Prepare and draft legal documents for the purpose of attorneys to review and execute.
• Compile necessary legal documents on behalf of attorney to obtain patient s records.
• Schedule inspections, write and review legal documents, perform broker price opinions.

• Processed affidavits and related legal documents for major client Bank of America.
• Complete daily task request for legal documents via LPS.
• Drafted legal documents to mail to process servers.
• Prepare legal documents, forms, and petitions.
• Proofed all legal documents for accuracy.

• Prepared legal documents for authentication/legalization/apostille services at the Secretary of State and consulates.
• Review legal documents, death certificates, HUDs, title policies, and revocable trusts.
• Searched Inscape database for county requirements for all legal documents to be recorded.
• Scanned/Indexed medical and legal documents Ensured proper record maintenance and archived patient documents Communicated workflow and other service issues to team members
• Proofread legal correspondence Processed official filing receipts for foreign and domestic clients Performed data entry Maintained database of legal documents

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low Demand

• Maintained $65 million warehouse facility, processed customer orders and researched data and physical assets to ensure inventory accuracy.
• Managed business relationships with competitive local exchange carriers by interfacing daily to ensure timely completion of customer orders.
• Utilized computer applications to ship and track customer orders and create export documents for international shipments.
• Process customer orders and credit account payments entering data and payment methods into computerized cash register.
• Received customer orders and communicated to customers about the availability and dates of delivery.

• Cashier, answering phones, setting up customer orders, organizing displays and helping customers with any and all questions.
• Completed and or change of address records, placed customer orders, using computer and online account asses.
• Unloaded merchandise from trucks, operated drill press and other machinery, and fill customer orders.
• Updated customer orders from start to finish in an accurate and timely manner.
• Collected the correct items for customer orders on trays for serving.

• Assisted with writing out tickets for customer orders when needed.
• Entered customer orders in billing system and schedule service appointments.
• Write customer orders and sales contracts according to company guidelines.
• Processed up to 10 customer orders per day.
• Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.

• Cashier, Customer service representative Managing, preparing, and delivering customer orders.
• Fullfilled customer orders and served bakery and beverage items.
• Work in a fast paced environment on my feet while accurately and in a timely manner fulfilling customer orders.
• Packed customer orders * Filled customer orders * Helped to complete yearly inventory
• Fill customer orders Utilize Universal Precautions Prepare fruit and veggie trays Wash dishes and clean station Customer Service Check and maintain inventory

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low Demand

• Completed numerous outreach projects for termed providers and assisted members in obtaining other community resources as needed.
• Make referrals to appropriate community resources and work closely with other professionals and public officials.
• Collaborate with community resources while promoting recovery, improving their mental health and rehabilitation.
• Consulted and mobilized services and community resources to meet individual and family needs.
• Developed maintained and sustained effective relationships with community resources.

• Provided information and referrals for community resources.
• Supported client's efforts in obtaining entitlement benefits, psychiatric and medical treatment, and utilization of various community resources.
• Acted as liaison with community resources to equip juveniles with social, emotional and academic tools to be responsible citizens.
• Assist clients with daily functioning activities, link them with community resources, and help eliminate barriers to accessing resources.
• Educate clients or community members about mental or physical illness, abuse, medication, or available community resources.

• Provided community resources and legal advocacy to children, teens, adults, and families
• Assessed individual, family and community risks, family needs, and community resources.
• Refer member to community resources available to meet their needs not covered by Molina.
• Provided mental health support to homeless clients, and connected them with community resources.
• Advocated for families and acted as a liaison with community resources.

• Advise clients of alternate community resources.
• Maintain knowledge of DCS policy Maintain community resources for both child and parent case participants
• Advised clients on community resources, made referrals and devised realistic treatment plans.
• Home visits with families to discuss needs Assist families with finding community resources.
• Connect client with Community Resources Provide parenting classes through organized curriculum Transportation Mentorship Assess and Document Observations and Progress etc

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low Demand

• Communicated with vendors regarding back order availability, future inventory and special orders.
• Processed special orders, responsible for contacting customer when merchandise arrived in-store.
• Processed in-store customer transactions and special orders.
• Placed bulk and individual special orders for professors and students via the company's computer operating system.
• Interfaced with various vendors concerning pricing, availability, damaged product, buy-backs and special orders.

• Created displays and developed special orders for events, gifts and corporate presentations.
• Use Microsoft Excel and Outlook to produce new item logs and special orders.
• Placed special orders as well as coordinate product inventory with other stores.
• Place special orders or call other stores to find desired items.
• Assisted customers with special orders and made arrangements on demand.

• Help design bath rooms, special orders for projects.
• Complete special orders and platters for catering requests.
• Place special orders and repairs for customers.
• Provided recommendations and information on a variety of spirits and craft beers Coordinated special orders for customers
• Generated highest volume and ROI trunk show in store history; $300K in sales and special orders.

• Extended excellent customer service Prepared bakery items and took special orders Opened, closed and maintained department
• Performed down stocking reports and price audits reports Performed sales in plumbing and other departments such as installs and and special orders
• Stock -Correct Counts -Fulfill special orders -Assist Customers
• Deliver parts to shops Put away freight Customer Service Look up parts in catalog Special orders from factory
• Manage special orders Order Tracking Effective sales strategies Greeting clients/ Answering Phone Calls Customer Satisfaction Related tasks as assigned

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low Demand

• Develop and implement new innovations to boost the value of the program while staying within compliance with FDA and HIPAA guidelines.
• Provided external expertise to FDA in review of post-approval labeling changes for quality, safety and clinical data.
• Work with Regulatory Affairs and Procurement to ensure proper drug listings and registrations are in place with FDA.
• Documented work accomplished, hazard analysis, and critical control point requirements according to FDA procedures.
• Screen donors according to FDA and AABB criteria, draw blood, and precept new staff.

• Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations.
• Release and Classification of Food, Drugs and all shipments that are FDA Regulated.
• Follow FDA transplant protocol to ensure the coordination of donor tissues for transplant.
• Assist in inspection support for FDA and global regulatory agencies.
• Cash handling and abiding by FDA restaurant standards.

• Assigned Scribe role to support FDA inspections.
• Developed 510(k) submission for FDA (through a 3rd party reviewer).
• Processed blood and blood products in a rigorous manufacturing laboratory setting under strict FDA regulation.
• Lead and assist with FDA inspections Handling and contact with hazardous materials (caustic, acids, steam.)
• Authored FDA-submitted documents for class II (510(k)) and Investigational Device Exemptions to CDRH.

• Presented the Stryker CAPA system to FDA and international agency auditors during three regulatory inspections.
• Complete monthly FDA, finance, and vendor reports.
• Handles/maintained all MQSA, FDA, STATE Accreditations and issues
• Sanitized production lines following FDA guidelines while keeping workspace inspection ready at all times.
• Monitor manufacturing areas for compliance with internal SOPs, cGMPS and FDA/DEA regulations.

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low Demand

• Prepared treatment plans and provided direct in-home services to support family stabilization or reunification.
• Determined and executed emergency treatment plans in 8 training exercises; treating over 400 individuals using standing orders.
• Coordinate with other members of the treatment staff to evaluate client progress and make recommendations for treatment plans.
• Carry out the treatment plans and monitor client s symptoms and improvements and adjust plans as needed.
• Process admissions and discharges; send out interim orders, treatment plans and follow-ups.

• Worked with DMH and client to devise social treatment plans for clients.
• Developed comprehensive treatment plans focused on helping clients improve major life problems.
• Created treatment plans, progress notes with assessment and future plan.
• Recommended treatment plans for appropriate medical care to HIV/AIDS infected individuals.
• Devised, implemented, and monitored progress of treatment plans.

• Ensured the accuracy of treatment plans and monthly reviews.
• Modify treatment plans according to changes in client status.
• Guided clients in understanding illnesses and treatment plans.
• Carry out treatment plans and evaluate client progress.
• Reviewed and evaluated patients' treatment plans.

• Reviewed treatment plans and treatment goals.
• Followed individual treatment plans that are appropriate based on their personal emotional, behavioral and safety needs.
• Identified problem areas of clients to develope written treatment plans.
• Assigned a caseload of 25 MICA Tenants Developed Treatment Plans Maintained charts in regulatory compliance Conducted psycho-educational groups
• Case Management for SMI population Treatment plans / Updates Advocacy Transports Home Visits Crisis/On Call Provide resources/referrals

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low Demand

• Take order verify customer information using HIPPA guidelines.
• Establish and maintain patients' medical records in accordance with regulations, policies, and established practices according to HIPPA.
• Performed duties in accordance with established Operating Procedures, methods and techniques, and HIPPA requirements.
• Trained new employees the various systems, HIPPA laws, and the Federal Medicare Laws.
• Initiate ABN, Consent for Treatment and Procedure Consent based on HIPPA compliance.

• Maintained health records of over 400 members without having a single HIPPA violation.
• Complied with HIPPA and followed guidelines in WIC and Immunization Program.
• Safeguard and protect patient's rights to privacy according to HIPPA.
• Followed and understand all HIPPA and NY State appointment guidelines.
• Developed patient care plans and prepared HIPPA disclosures for patients.

• Maintained patients medical records according to HIPPA rules and regulations.
• Work with and follow HIPPA guidelines and privacy act.
• Remain Knowledgeable and astute on HIPPA laws and regulations.
• Partnered with client HR department HIPPA coordinator.
• Receive signed HIPPA authorization to process records.

• Ensured HIPPA, JACHO, WCMC, and NYPH policies and procedures are being followed.
• Complied with all HIPPA guidelines in regards to the privacy of the member's personal and medical information.
• Identify and report Hippa violations, contact claims department to have the claims affected adjusted.
• Provide healthcare organizations secure HIPPA compliant access to patient charts or other critical documents.
• Abided by HIPPA regulations; organized calendars with MS Outlook, scheduled appointments.

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low Demand

• Recognized opportunities for improvement and compliance and immediately communicated them to production colleagues and MQA Supervision.
• Managed QA for Italian and European market localization (for Real Player 10 and 11, Enterprise and RealGuide Europe.)
• Work closely with scheduling Supervisor(s) ad QA members to address any issues of invalid pends.
• Work with other department heads and departments to get resolution including shipping, QA, and sales.
• Prepare delivery tickets, job safety and environmental analysis worksheets, QA/QC information and other reports.

• Performed editorial and technical quality assurance (QA) on content, pages, and documents.
• Managed QA efforts of multiple remote (contract) technicians working parallel schedules;.
• Participated in staff meetings staff rounds, supervision, discharge planning and QA activities.
• Experience in maintaining Design docs, coordinating with QA, UAT.
• Maintain QA and Sales Standards at highest possible levels.

• Performed in-house QA pass, in house language editing/translation.
• Supported migration to QA and PROD environments.
• Supported company and departmental QA/QI intiatives.
• Conducted Test failure scenarios in a QA Lab environment on all NTAP Hardware using Solaris and Windows OS.
• Revise the QA/QC report Quarterly and SOPs in accordance with ISO/IEC 17025 quality requirements and new AIHA policies.

• Lead Business/QA Analyst for transition of the move/integration of the Aetna's premium and loss systems to Travelers.
• Support implementation of updated and new accreditation NCQA and URAC Standards by ensuring full compliance with requirements.
• Time management, team-based environment, detail oriented position for live curriculum and QA of product.
• Performed 2007-2009 AIHA audit where SOPs and the QA/QC manual were reviewed and revitised to meet current ISO/IEC 17025 quality requirements.
• Passed 98% of my monthly evaluations and QAs'

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