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The differences between specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a specialist and a client support specialist. Additionally, a specialist has an average salary of $58,013, which is higher than the $39,585 average annual salary of a client support specialist.
The top three skills for a specialist include patients, customer service and work ethic. The most important skills for a client support specialist are customer service, client support, and client service.
| Specialist | Client Support Specialist | |
| Yearly salary | $58,013 | $39,585 |
| Hourly rate | $27.89 | $19.03 |
| Growth rate | 10% | 10% |
| Number of jobs | 358,433 | 136,163 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 62% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.
A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.
Specialists and client support specialists have different pay scales, as shown below.
| Specialist | Client Support Specialist | |
| Average salary | $58,013 | $39,585 |
| Salary range | Between $32,000 And $104,000 | Between $29,000 And $53,000 |
| Highest paying City | Jersey City, NJ | New York, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | The Citadel | NTT Data International L.L.C. |
| Best paying industry | - | Manufacturing |
There are a few differences between a specialist and a client support specialist in terms of educational background:
| Specialist | Client Support Specialist | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between specialists' and client support specialists' demographics:
| Specialist | Client Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 47.5% Female, 52.5% | Male, 41.7% Female, 58.3% |
| Race ratio | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |