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Specialist vs representative

The differences between specialists and representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a specialist, becoming a representative takes usually requires 6-12 months. Additionally, a specialist has an average salary of $58,013, which is higher than the $36,023 average annual salary of a representative.

The top three skills for a specialist include patients, customer service and work ethic. The most important skills for a representative are cleanliness, patients, and customer issues.

Specialist vs representative overview

SpecialistRepresentative
Yearly salary$58,013$36,023
Hourly rate$27.89$17.32
Growth rate10%-4%
Number of jobs358,433252,761
Job satisfaction-5
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 53%
Average age4240
Years of experience212

What does a specialist do?

Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

Specialist vs representative salary

Specialists and representatives have different pay scales, as shown below.

SpecialistRepresentative
Average salary$58,013$36,023
Salary rangeBetween $32,000 And $104,000Between $23,000 And $55,000
Highest paying CityJersey City, NJWashington, DC
Highest paying stateNew JerseyNew York
Best paying companyThe CitadelGoogle
Best paying industry-Transportation

Differences between specialist and representative education

There are a few differences between a specialist and a representative in terms of educational background:

SpecialistRepresentative
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common collegeStanford University-

Specialist vs representative demographics

Here are the differences between specialists' and representatives' demographics:

SpecialistRepresentative
Average age4240
Gender ratioMale, 47.5% Female, 52.5%Male, 41.8% Female, 58.2%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage11%7%

Differences between specialist and representative duties and responsibilities

Specialist example responsibilities.

  • Create, manage, and assist users with SharePoint sites.
  • Manage an on-site IRB and company good clinical practice (GCP) inspection.
  • Manage SharePoint sites by creating, editing, and customizing company sites, libraries and security.
  • Manage the building of accounts, assigning of static IP's, and scheduling of business class installations.
  • Convert servers from UNIX to Linux, all hardware diagnostics and repair including printers/plotters/desktops etc.
  • Follow safety procedures such as maintenance of all equipment (Telxon scanners, terminals and ladders).
  • Show more

Representative example responsibilities.

  • Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
  • Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
  • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
  • Review EOB denials, appeals and/or rebilling as appropriate.
  • Certify of all requirements, policies, and procedures, including MSB.
  • Take inbound phone calls from member and providers explaining the EOB denial and payments
  • Show more

Specialist vs representative skills

Common specialist skills
  • Patients, 15%
  • Customer Service, 11%
  • Work Ethic, 5%
  • Patient Care, 4%
  • Exceptional Client, 4%
  • Troubleshoot, 4%
Common representative skills
  • Cleanliness, 20%
  • Patients, 11%
  • Customer Issues, 10%
  • Customer Service, 10%
  • Data Entry, 6%
  • Outbound Calls, 3%

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