Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.

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Specialist Responsibilities

Here are examples of responsibilities from real specialist resumes representing typical tasks they are likely to perform in their roles.

  • Create, manage, and assist users with SharePoint sites.
  • Manage an on-site IRB and company good clinical practice (GCP) inspection.
  • Manage SharePoint sites by creating, editing, and customizing company sites, libraries and security.
  • Manage the building of accounts, assigning of static IP's, and scheduling of business class installations.
  • Convert servers from UNIX to Linux, all hardware diagnostics and repair including printers/plotters/desktops etc.
  • Follow safety procedures such as maintenance of all equipment (Telxon scanners, terminals and ladders).
  • Tested/Qualify RF, USB, Ethernet, serial, audio amplifiers, and power circuits, as well as cameras.
  • Test, debug, and/or qualify RF, USB, Ethernet, serial, audio amplifiers, and power circuits.
  • Participate in functional area QC processes.
  • Make note of the accommodation booking over the telephone.
  • Install hardware and OS's as specified by IBM customer.
  • Complete and be evolve in all JSA's and meetings.
  • Escalate urgent and complex issues to various government entities and contractors.
  • Maintain CDL with HAZMAT for safe transportationof radioactive and explosive materials.
  • Design eLearning training workshops as a method of employee culture change adoption.

Specialist Job Description

When it comes to understanding what a specialist does, you may be wondering, "should I become a specialist?" The data included in this section may help you decide. Compared to other jobs, specialists have a growth rate described as "faster than average" at 10% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of specialist opportunities that are predicted to open up by 2028 is 83,100.

Specialists average about $27.89 an hour, which makes the specialist annual salary $58,013. Additionally, specialists are known to earn anywhere from $32,000 to $104,000 a year. This means that the top-earning specialists make $58,000 more than the lowest earning ones.

Once you've become a specialist, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a service support specialist, client support specialist, authorization specialist, and verification specialist.

Specialist Jobs You Might Like

12 Specialist Resume Examples

Specialist Skills and Personality Traits

We calculated that 15% of Specialists are proficient in Patients, Customer Service, and Work Ethic. They’re also known for soft skills such as Speaking skills, Writing skills, and Listening skills.

We break down the percentage of Specialists that have these skills listed on their resume here:

  • Patients, 15%

    Encouraged patients from Community Crisis Stabilization unit to attend support groups and provided outreach.

  • Customer Service, 11%

    Protect company assets by providing exceptional customer service to prevent theft and by following cash handling and credit card acceptance procedures

  • Work Ethic, 5%

    Ensured customer satisfaction by providing quality training and maintaining good work ethics.

  • Patient Care, 4%

    Participated in quarterly hygiene department meetings in addition to monthly office staff meetings focused on enhancing patient care and improving office efficiency

  • Exceptional Client, 4%

    Support the day-to-day portfolio management and trade processing of over 160 various model portfolios through exceptional client service and execution.

  • Troubleshoot, 4%

    Set up Operating Room for surgery *Troubleshoot problems that arise during surgery *Decontaminate and sterilize the instrumentation used during surgery

"patients," "customer service," and "work ethic" aren't the only skills we found specialists list on their resumes. In fact, there's a whole list of specialist responsibilities that we found, including:

  • Speaking skills can be considered to be the most important personality trait for a specialist to have. According to a specialist resume, "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." Specialists are able to use speaking skills in the following example we gathered from a resume: "presented the stryker capa system to fda and international agency auditors during three regulatory inspections. "
  • While it may not be the most important skill, we found that many specialist duties rely on writing skills. This example from a specialist explains why: "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." This resume example is just one of many ways specialists are able to utilize writing skills: "experienced in writing investigations, change control, and capa for regulatory agencies (including the fda) to ensure compliance. "
  • Listening skills is also an important skill for specialists to have. This example of how specialists use this skill comes from a specialist resume, "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "communicated with fda officials to ensure that arc met regulatory requirements. "
  • A specialist responsibilities sometimes require "problem-solving skills." The responsibilities that rely on this skills are shown by this resume excerpt: "support workers must identify both simple and complex computer problems, analyze them, and solve them." This resume example shows how this skill is used by specialists: "maintain current knowledge of fda regulations and consider innovative solutions to meet changing regulatory compliance goals. "
  • Yet another important skill that a specialist must demonstrate is "customer-service skills." Computer support specialists must be patient and sympathetic This is clearly demonstrated in this example from a specialist who stated: "maintain paperwork and follow all guidelines set forth by fda, dea, osha, and our customers. "
  • See the full list of specialist skills.

    We've found that 49.4% of specialists have earned a bachelor's degree. Furthermore, 7.5% earned their master's degrees before becoming a specialist. While it's true that most specialists have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every six specialists did not spend the extra money to attend college.

    The specialists who went onto college to earn a more in-depth education generally studied business and psychology, while a small population of specialists studied criminal justice and general studies.

    Once you're ready to become a specialist, you should explore the companies that typically hire specialists. According to specialist resumes that we searched through, specialists are hired the most by Darden Restaurants, College Hunks Hauling Junk and Moving, and CDM Smith. Currently, Darden Restaurants has 1,266 specialist job openings, while there are 947 at College Hunks Hauling Junk and Moving and 835 at CDM Smith.

    But if you're interested in companies where you might earn a high salary, specialists tend to earn the biggest salaries at The Citadel, McKinsey & Company Inc, and Morgan Lewis. Take The Citadel for example. The median specialist salary is $154,587. At McKinsey & Company Inc, specialists earn an average of $152,793, while the average at Morgan Lewis is $149,201. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on specialist salaries across the United States.

    Some other companies you might be interested in as a specialist include Apple, United States Army Corps of Engineers, and JPMorgan Chase & Co. These three companies were found to hire the most specialists from the top 100 U.S. educational institutions.

    The three companies that hire the most prestigious specialists are:

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    What Service Support Specialists Do

    A service support specialist's role is to assist clients by addressing and resolving their inquiries, concerns, and complaints. Their responsibilities typically revolve around responding to calls and correspondence, troubleshooting, analyzing customer needs, identifying the root of issues, and providing the necessary corrective measures, all to ensure efficiency and client satisfaction. There are also instances when they must perform follow-up calls, offer products and services, process payments, and even manage accounts. Furthermore, as a service support analyst, it is essential to engage with clients in a friendly yet professional approach, in adherence to the company's policies and regulations.

    We looked at the average specialist annual salary and compared it with the average of a service support specialist. Generally speaking, service support specialists receive $14,475 lower pay than specialists per year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both specialists and service support specialists positions are skilled in patients, customer service, and troubleshoot.

    There are some key differences in responsibilities as well. For example, a specialist responsibilities require skills like "work ethic," "patient care," "exceptional client," and "product knowledge." Meanwhile a typical service support specialist has skills in areas such as "support services," "social work," "data entry," and "technical support." This difference in skills reveals how truly different these two careers really are.

    The education levels that service support specialists earn is a bit different than that of specialists. In particular, service support specialists are 1.1% less likely to graduate with a Master's Degree than a specialist. Additionally, they're 0.7% less likely to earn a Doctoral Degree.

    What Are The Duties Of a Client Support Specialist?

    A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.

    Now we're going to look at the client support specialist profession. On average, client support specialists earn a $18,428 lower salary than specialists a year.

    Not everything about these jobs is different. Take their skills, for example. Specialists and client support specialists both include similar skills like "customer service," "troubleshoot," and "product knowledge" on their resumes.

    While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that specialist responsibilities requires skills like "patients," "work ethic," "patient care," and "exceptional client." But a client support specialist might use skills, such as, "client support," "client service," "client facing," and "technical support."

    When it comes to the differences in education between the two professions, client support specialists tend to reach similar levels of education than specialists. In fact, they're 1.9% less likely to graduate with a Master's Degree and 0.7% less likely to earn a Doctoral Degree.

    What Technology Do You Think Will Become More Important And Prevalent For Specialists In The Next 3-5 Years?

    Dr. Kate Seltzer Ph.D.

    Assistant Professor, Rowan University

    I think the pandemic we live through will fundamentally change how schools manage to learn in the next 3-5 years. More platforms are available, more "tools" and "strategies" for virtual learning, and more emphasis on the benefits of hybrid instruction. I think, to go back to my answer to the first question, if graduates can focus on building relationships with their students, developing a strong foundation in their content area, and finding teaching approaches - both virtual and more traditional - that engage and respond to students' lives and interests, they can learn any new technologies.Show more

    How an Authorization Specialist Compares

    An authorization specialist is responsible for reviewing insurance claims and determining the necessary settlement for the clients and involved parties. Authorization specialists file documents and gather the required information for further investigation and analysis. They coordinate with the insurance agency and the medical institution and ensure that the correct communications are being sent out for reference. An authorization specialist must have excellent communication and organizational skills, especially in writing authorization requests and resolve claims timely and efficiently.

    The third profession we take a look at is authorization specialist. On an average scale, these workers bring in lower salaries than specialists. In fact, they make a $21,495 lower salary per year.

    Using specialists and authorization specialists resumes, we found that both professions have similar skills such as "patients," "customer service," and "patient care," but the other skills required are very different.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from specialists resumes, they are more likely to have skills like "work ethic," "exceptional client," "troubleshoot," and "product knowledge." But a authorization specialist might have skills like "insurance verification," "medical terminology," "insurance eligibility," and "veterans."

    Authorization specialists are known to earn similar educational levels when compared to specialists. Additionally, they're 3.9% less likely to graduate with a Master's Degree, and 0.9% less likely to earn a Doctoral Degree.

    Description Of a Verification Specialist

    The verification specialist's primary role is to make and take calls to employers for the purpose of verifying information stated by an applicant on his/her /her job application. They manage calls inbound/outbound for education, employment, reference, and licensing verification purposes. They also maintain and keep records of all calls handled to ensure all verifications made are followed upon on time. They communicate effectively and proficiently to all parties involved in attaining verification information. Moreover, they do monthly review to quality check all data gathered for verifications.

    Verification specialists tend to earn a lower pay than specialists by about $26,449 per year.

    While both specialists and verification specialists complete day-to-day tasks using similar skills like patients, customer service, and hipaa, the two careers also vary in other skills.

    While some skills are shared by these professions, there are some differences to note. "work ethic," "patient care," "exceptional client," and "troubleshoot" are skills that have shown up on specialists resumes. Additionally, verification specialist uses skills like data entry, insurance verification, verification process, and medical terminology on their resumes.

    In general, verification specialists reach similar levels of education when compared to specialists resumes. Verification specialists are 3.2% less likely to earn their Master's Degree and 0.7% less likely to graduate with a Doctoral Degree.

    What a Specialist Does FAQs

    Associate Vs Specialist

    An associate is a person who is developing their skill set through professional experience, while a specialist is a professional who possesses a strong command of knowledge and skills in a particular occupation.

    Specialist Vs. Analyst

    A specialist is an expert in their field and is responsible for specific tasks within their specialty or department, while an analyst focuses on data and applications that typically span multiple areas or departments.

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