Some of the skills we found on specialist resumes included "procedures," "communication," and "customer service." We have detailed the most important specialist responsibilities below. Speaking skills can be considered to be the most important personality trait for a specialist to have. According to a specialist resume, "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." Specialists are able to use speaking skills in the following example we gathered from a resume: "presented the stryker capa system to fda and international agency auditors during three regulatory inspections. " While it may not be the most important skill, we found that many specialist duties rely on writing skills. This example from a specialist explains why: "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." This resume example is just one of many ways specialists are able to utilize writing skills: "experienced in writing investigations, change control, and capa for regulatory agencies (including the fda) to ensure compliance. " Specialists are also known for listening skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a specialist resume: "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." We also found this resume example that details how this skill is put to the test: "communicated with fda officials to ensure that arc met regulatory requirements. " In order for certain specialist responsibilities to be completed, the job requires the skill "problem-solving skills." According to a specialist resume, "support workers must identify both simple and complex computer problems, analyze them, and solve them." As an example, this snippet was taken directly from a resume about how this skill applies: "maintain current knowledge of fda regulations and consider innovative solutions to meet changing regulatory compliance goals. " As part of the specialist description, you might find that one of the skills that might be helpful to the job is "customer-service skills." A specialist resume included this snippet: "computer support specialists must be patient and sympathetic" This skill could be useful in this scenario: "maintain paperwork and follow all guidelines set forth by fda, dea, osha, and our customers. "
See the full list of specialist skills.
After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a specialist. We found that 49.4% of specialists have graduated with a bachelor's degree and 7.5% of people in this position have earned their master's degrees. While most specialists have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every six specialists were not college graduates.
Those specialists who do attend college, typically earn either business degrees or psychology degrees. Less commonly earned degrees for specialists include criminal justice degrees or general studies degrees.
Once you're ready to become a specialist, you should explore the companies that typically hire specialists. According to specialist resumes that we searched through, specialists are hired the most by Darden Restaurants, Bloomin' Brands, and CDM Smith. Currently, Darden Restaurants has 1,054 specialist job openings, while there are 754 at Bloomin' Brands and 510 at CDM Smith.
Since salary is important to some specialists, it's good to note that they are figured to earn the highest salaries at BP America, Hess, and Hualapai Tribe Enterprise. If you were to take a closer look at BP America, you'd find that the average specialist salary is $158,332. Then at Hess, specialists receive an average salary of $155,535, while the salary at Hualapai Tribe Enterprise is $139,598.
View more details on specialist salaries across the United States.
Some other companies you might be interested in as a specialist include Apple, United States Army, and Verizon Communications. These three companies were found to hire the most specialists from the top 100 U.S. educational institutions.
In general, specialists fulfill roles in the technology and retail industries. While employment numbers are high in those industries, the specialist annual salary is the highest in the manufacturing industry with $79,585 as the average salary. Meanwhile, the technology and retail industries pay $73,294 and $72,566 respectively. This means that specialists who are employed in the manufacturing industry make 71.0% more than specialists who work in the education Industry.