Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.

Specialist Responsibilities

Here are examples of responsibilities from real specialist resumes representing typical tasks they are likely to perform in their roles.

  • Create, manage, and assist users with SharePoint sites.
  • Manage a frac crew of 6-12 operators plus a mechanic, electrician and an engineer.
  • Manage SharePoint sites by creating, editing, and customizing company sites, libraries and security.
  • Manage the building of accounts, assigning of static IP's, and scheduling of business class installations.
  • Manage complex logistics operations including coordinating all tactical and commercial transportation.
  • Facilitate all contract instructor lead classes including communications with instructor, material acquisition, and equipment setup.
  • Update Unix OS patches and ensure compliance with STIG requirements.
  • Tested/Qualify RF, USB, Ethernet, serial, audio amplifiers, and power circuits, as well as cameras.
  • Test, debug, and/or qualify RF, USB, Ethernet, serial, audio amplifiers, and power circuits.
  • Service metro Atlanta territory using company vehicle and equipment.
Specialist Traits
Speaking skills is important to being able to communicate efficiently with multiple people regarding your thoughts, ideas and feedback.
Writing skills is important when it comes to clearing expressing yourself in any written document.
Listening is an important part of the communication process as it allows you to understand information.

Specialist Job Description

Between the years 2018 and 2028, specialist jobs are expected to undergo a growth rate described as "faster than average" at 10%, according to the Bureau of Labor Statistics. So if the thought "should I become a specialist?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of specialist opportunities that are projected to become available by 2028 is 83,100.

On average, the specialist annual salary is $65,163 per year, which translates to $31.33 an hour. Generally speaking, specialists earn anywhere from $40,000 to $103,000 a year, which means that the top-earning specialists make $63,000 more than the ones at the lower end of the spectrum.

Once you've become a specialist, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a service support specialist, client support specialist, authorization specialist, and verification specialist.

Specialist Jobs You Might Like

Specialist Resume Examples

Specialist Skills and Personality Traits

We calculated that 23% of Specialists are proficient in Procedures, Communication, and Customer Service. They’re also known for soft skills such as Speaking skills, Writing skills, and Listening skills.

We break down the percentage of Specialists that have these skills listed on their resume here:

  • Procedures, 23%

    Maintained and operated large vehicle decontamination system in accordance with standard operating procedures and regulations.

  • Communication, 13%

    Developed strong communication and relationships with vendors and corporate buying office regarding specific needs, opportunities, and growth opportunities.

  • Customer Service, 7%

    Commended by consumers for excellent customer service and professional demeanor in spite of the often negative circumstances surrounding lawsuits.

  • Patient Care, 4%

    Performed medical examinations to conceptualize diagnosis before patients were seen by a Medical Provider maximizing patient care between patients and Provider.

  • Emergency, 3%

    Helped implement the emergency HAMP modification program during the financial crisis, strictly adhered to continually changing compliance and operational guidelines.

  • Sales Goals, 3%

    Maximize area revenue through territory management expertise if efforts to exceed budgeted sales goals.

Some of the skills we found on specialist resumes included "procedures," "communication," and "customer service." We have detailed the most important specialist responsibilities below.

  • Speaking skills can be considered to be the most important personality trait for a specialist to have. According to a specialist resume, "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." Specialists are able to use speaking skills in the following example we gathered from a resume: "presented the stryker capa system to fda and international agency auditors during three regulatory inspections. "
  • While it may not be the most important skill, we found that many specialist duties rely on writing skills. This example from a specialist explains why: "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." This resume example is just one of many ways specialists are able to utilize writing skills: "experienced in writing investigations, change control, and capa for regulatory agencies (including the fda) to ensure compliance. "
  • Specialists are also known for listening skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a specialist resume: "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." We also found this resume example that details how this skill is put to the test: "communicated with fda officials to ensure that arc met regulatory requirements. "
  • In order for certain specialist responsibilities to be completed, the job requires the skill "problem-solving skills." According to a specialist resume, "support workers must identify both simple and complex computer problems, analyze them, and solve them." As an example, this snippet was taken directly from a resume about how this skill applies: "maintain current knowledge of fda regulations and consider innovative solutions to meet changing regulatory compliance goals. "
  • As part of the specialist description, you might find that one of the skills that might be helpful to the job is "customer-service skills." A specialist resume included this snippet: "computer support specialists must be patient and sympathetic" This skill could be useful in this scenario: "maintain paperwork and follow all guidelines set forth by fda, dea, osha, and our customers. "
  • See the full list of specialist skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a specialist. We found that 49.4% of specialists have graduated with a bachelor's degree and 7.5% of people in this position have earned their master's degrees. While most specialists have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every six specialists were not college graduates.

    Those specialists who do attend college, typically earn either business degrees or psychology degrees. Less commonly earned degrees for specialists include criminal justice degrees or general studies degrees.

    Once you're ready to become a specialist, you should explore the companies that typically hire specialists. According to specialist resumes that we searched through, specialists are hired the most by Darden Restaurants, Bloomin' Brands, and CDM Smith. Currently, Darden Restaurants has 1,054 specialist job openings, while there are 754 at Bloomin' Brands and 510 at CDM Smith.

    Since salary is important to some specialists, it's good to note that they are figured to earn the highest salaries at BP America, Hess, and Hualapai Tribe Enterprise. If you were to take a closer look at BP America, you'd find that the average specialist salary is $158,332. Then at Hess, specialists receive an average salary of $155,535, while the salary at Hualapai Tribe Enterprise is $139,598.

    View more details on specialist salaries across the United States.

    Some other companies you might be interested in as a specialist include Apple, United States Army, and Verizon Communications. These three companies were found to hire the most specialists from the top 100 U.S. educational institutions.

    In general, specialists fulfill roles in the technology and retail industries. While employment numbers are high in those industries, the specialist annual salary is the highest in the manufacturing industry with $79,585 as the average salary. Meanwhile, the technology and retail industries pay $73,294 and $72,566 respectively. This means that specialists who are employed in the manufacturing industry make 71.0% more than specialists who work in the education Industry.

    The three companies that hire the most prestigious specialists are:

      What Service Support Specialists Do

      A service support specialist's role is to assist clients by addressing and resolving their inquiries, concerns, and complaints. Their responsibilities typically revolve around responding to calls and correspondence, troubleshooting, analyzing customer needs, identifying the root of issues, and providing the necessary corrective measures, all to ensure efficiency and client satisfaction. There are also instances when they must perform follow-up calls, offer products and services, process payments, and even manage accounts. Furthermore, as a service support analyst, it is essential to engage with clients in a friendly yet professional approach, in adherence to the company's policies and regulations.

      We looked at the average specialist annual salary and compared it with the average of a service support specialist. Generally speaking, service support specialists receive $17,499 lower pay than specialists per year.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both specialists and service support specialists positions are skilled in procedures, communication, and customer service.

      There are some key differences in responsibilities as well. For example, a specialist responsibilities require skills like "patient care," "emergency," "sales goals," and "product knowledge." Meanwhile a typical service support specialist has skills in areas such as "support services," "email," "online," and "data entry." This difference in skills reveals how truly different these two careers really are.

      Service support specialists tend to make the most money in the health care industry by averaging a salary of $54,068. In contrast, specialists make the biggest average salary of $79,585 in the manufacturing industry.

      On average, service support specialists reach similar levels of education than specialists. Service support specialists are 0.5% more likely to earn a Master's Degree and 1.3% less likely to graduate with a Doctoral Degree.

      What Are The Duties Of a Client Support Specialist?

      A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.

      Now we're going to look at the client support specialist profession. On average, client support specialists earn a $20,966 lower salary than specialists a year.

      A similarity between the two careers of specialists and client support specialists are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "communication," "customer service," and "troubleshoot. "

      In addition to the difference in salary, there are some other key differences that are worth noting. For example, specialist responsibilities are more likely to require skills like "procedures," "patient care," "emergency," and "sales goals." Meanwhile, a client support specialist might be skilled in areas such as "client support," "client service," "hardware," and "client questions." These differences highlight just how different the day-to-day in each role looks.

      On average, client support specialists earn a lower salary than specialists. There are industries that support higher salaries in each profession respectively. Interestingly enough, client support specialists earn the most pay in the finance industry with an average salary of $62,183. Whereas, specialists have higher paychecks in the manufacturing industry where they earn an average of $79,585.

      When it comes to the differences in education between the two professions, client support specialists tend to reach similar levels of education than specialists. In fact, they're 0.7% more likely to graduate with a Master's Degree and 1.3% less likely to earn a Doctoral Degree.

      What technology do you think will become more important and prevalent for Specialists in the next 3-5 years?

      Dr. Kate Seltzer Ph.D.

      Assistant Professor, Rowan University

      I think the pandemic we live through will fundamentally change how schools manage to learn in the next 3-5 years. More platforms are available, more "tools" and "strategies" for virtual learning, and more emphasis on the benefits of hybrid instruction. I think, to go back to my answer to the first question, if graduates can focus on building relationships with their students, developing a strong foundation in their content area, and finding teaching approaches - both virtual and more traditional - that engage and respond to students' lives and interests, they can learn any new technologies.Show more

      What technology do you think will become more important and prevalent for Specialists in the next 3-5 years?

      Ng'ang'a Muchiri

      Assistant Professor, University of Nebraska - Lincoln

      I think the synergy between AI, machine learning, and the humanities, in general, will be exciting. There are whole product lines and industries currently just beyond our reach.Show more

      How an Authorization Specialist Compares

      An authorization specialist is responsible for reviewing insurance claims and determining the necessary settlement for the clients and involved parties. Authorization specialists file documents and gather the required information for further investigation and analysis. They coordinate with the insurance agency and the medical institution and ensure that the correct communications are being sent out for reference. An authorization specialist must have excellent communication and organizational skills, especially in writing authorization requests and resolve claims timely and efficiently.

      Let's now take a look at the authorization specialist profession. On average, these workers make lower salaries than specialists with a $27,503 difference per year.

      While looking through the resumes of several specialists and authorization specialists we discovered that both professions have similar skills. These similarities include skills such as "customer service," "patient care," and "external customers," but they differ when it comes to other required skills.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from specialist resumes include skills like "procedures," "communication," "emergency," and "sales goals," whereas an authorization specialist might be skilled in "clinical staff," "veterans," "emr," and "cpt. "

      Authorization specialists make a very good living in the insurance industry with an average annual salary of $36,710. Whereas specialists are paid the highest salary in the manufacturing industry with the average being $79,585.

      Authorization specialists are known to earn lower educational levels when compared to specialists. Additionally, they're 5.4% less likely to graduate with a Master's Degree, and 1.4% less likely to earn a Doctoral Degree.

      Description Of a Verification Specialist

      The verification specialist's primary role is to make and take calls to employers for the purpose of verifying information stated by an applicant on his/her /her job application. They manage calls inbound/outbound for education, employment, reference, and licensing verification purposes. They also maintain and keep records of all calls handled to ensure all verifications made are followed upon on time. They communicate effectively and proficiently to all parties involved in attaining verification information. Moreover, they do monthly review to quality check all data gathered for verifications.

      The fourth career we look at typically earns lower pay than specialists. On average, verification specialists earn a difference of $33,081 lower per year.

      While their salaries may vary, specialists and verification specialists both use similar skills to perform their jobs. Resumes from both professions include skills like "communication," "customer service," and "company policies. "

      While some skills are shared by these professions, there are some differences to note. "procedures," "patient care," "emergency," and "sales goals" are skills that have shown up on specialists resumes. Additionally, verification specialist uses skills like data entry, verification process, accurate information, and background checks on their resumes.

      Now, let's take a closer look at the financials in each career. The finance industry tends to pay more for verification specialists with an average of $33,782. While the highest specialist annual salary comes from the manufacturing industry.

      Verification specialists reach lower levels of education when compared to specialists. The difference is that they're 5.6% more likely to earn a Master's Degree less, and 1.2% less likely to graduate with a Doctoral Degree.