Desktop Support Engineer
Specialist job in Gardner, KS
Job Title : Desktop Support Engineer
Duration : Fulltime
Responsibilities
“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment
OEM Vendor co-ordination for faulty or new hardware requirements
“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application
“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues
In Scope:
Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support
Co-ordination with OEM on Hardware/Software issues
Ticket information documentation using ITSM tool.
Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets)
Deployment and configuration of new hire equipment (Manually and/or using automated Tools)
Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
Hardware and software provisioning (check-in and check-out)
Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
Articulate technical solutions to non-technical users in simple and easy to understand terms
Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another)
Uplift and reimage of leaver equipment and update of asset management system/CMDB.
Update of asset management system/CMDB according to Joiner Mover Leaver Process
Client Support Specialist
Specialist job in Topeka, KS
Title: Client Support - Associate
Contract
Description: Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.
Role Responsibilities:
Provide basic technical support to Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
Requirements:
1 - 3 years of related work experience, or an equivalent combination of education and experience.
1 - 3 years of customer service experience. Excellent communication skills.
The ability to work in a team environment and commit to a flexible work schedule.
Preferences: 1 - 3 years technical experience a plus. Previous experience troubleshooting desktop, printer and notebook issues. Very strong user and support of MSOffice.
Thanks
Shivam
Email- EMAIL: ************************************
Information Technology Infrastructure Specialist
Specialist job in Chanute, KS
IT Infrastructure Analyst (at manufacturing plant)
Salary: up to $70,000 base annual salary + exceptional benefits
*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***
Are you passionate about technology, problem-solving, and delivering top-tier support in a fast-paced environment? We are seeking a talented IT Infrastructure Analyst to join an innovative client company team in the manufacturing industry . This role focuses on maintaining user systems, collaborating on IT processes, troubleshooting, and contributing to the seamless delivery of end-user computing and infrastructure support. This will include traditional IT hardware, software and peripheral devices ranging from laptops, desktops, printers, other. It will include some preliminary trouble shooting and maintenance of precision manufacturing computerized equipment.
What You'll Do:
• Install, maintain, and troubleshoot end-user devices, software, and peripherals.
• Provide responsive IT helpdesk support, managing issues through a ticketing system.
• Support user accounts, Active Directory, group memberships, and device recovery processes.
• Collaborate with tech teams and vendors to address IT challenges and implement solutions.
• Assist in systems related to VoIP, email, and core infrastructure while documenting procedures.
What We're Looking For:
• 3-5 years of proven experience in desktop support.
• Associate degree in IT or equivalent relevant experience.
• Strong problem-solving, communication, and customer service skills.
• Ability to excel in a dynamic environment and manage competing priorities.
• Familiarity with IT environments, including manufacturing settings, is ideal.
*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
Client Experience Specialist (Private Client - Personal Strategy)
Specialist job in Kansas
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
The Client Experience Specialist is responsible for directly supporting four advisory practices, in close collaboration with advisory team members to deliver a meaningfully differentiated client experience. You will act as a liaison between Empower and clients to deliver exceptional service and maintain strong client relationships while acting on clients' requests and operational needs.
This role is ideal for candidates who are passionate about the client experience and interested in having direct exposure to our highest value advisory clients, working with the team that supports their experience, and is interested in gaining the expertise to pursue additional career development opportunities in wealth management.
What You Will Do
Provide a best-in-class client experience through proactive and reactive client engagements, campaign outreach, and streamlining client request processing.
Collaborate with your experienced advisory team to grow and maintain strong long-term relationships with highly valued clients.
Proactively identify financial planning opportunities, gather necessary documentation for analysis, and coordinate delivery calls with advisory team.
Prepare key client and welcome call summary documentation for advisory team meetings and introductions.
Partner with advisory and specialist teams to identify share of wallet increase opportunities and coordinate with the appropriate party.
Provide quality assurance of service requests to ensure timely and accurate execution.
Coordinate between client, advisory team, and trading to gather cost basis, submit for implementation analysis, and initiate portfolio implementation and custom requests.
Facilitate client appreciation efforts.
What You Will Bring
Bachelor Degree in Business or related discipline or equivalent experience
2+ years related work experience in financial services and/or customer experience
Series 65 FINRA registration required within corporate-established timeline
FINRA Fingerprinting, required
Experience working in client services roles
Excellent verbal and written communication skills; detail oriented; able to manage many time-sensitive tasks simultaneously; pro-active self-starter, strong organizational skills and presentation skills.
Always composed, professional, and skilled at establishing trust and building long-term client relationships.
Proven ability to navigate multiple client needs and arrive quickly at best outcomes.
Proficient in or ability to quickly learn: Microsoft Word, Excel, Outlook, PowerPoint, Salesforce, NetX360, and other proprietary and recordkeeping systems
What Will Set You Apart
Experience in brokerage trading and trade approval, preferred
Motivated self-starter with track record of service excellence, preferred
Strong interpersonal skills, team-oriented, and collaborative, preferred
Desire to attain, or have already attained preferred qualifications: CFP, CRPC, etc., preferred
Salesforce nimbus (D2C) experience is highly preferred
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Medical, dental, vision and life insurance
Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time - 16 hours per calendar year
Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
Base Salary Range
$59,700.00 - $82,050.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Equal opportunity employer
•
Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***
Job Posting End Date at 12:01 am on:
01-06-2026
Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency.
Auto-ApplyCenter Operations Specialist
Specialist job in Kansas
Why join our team?
With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job it's a calling, and we believe in doing what you love and loving what you do.
Don t take our word for it. The external Great Place To Work survey found that:
The USO is a Certified Great Place to Work 2023-2024
93% feel good about the ways we contribute to the community.
93% are proud to tell others they work here.
88% feel their work has special meaning: this is not "just a job."
89% feel that when you join the company, you are made to feel welcome.
91% feel people here are treated fairly regardless of their race.
87% feel people here are treated fairly regardless of their gender.
The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers.
Principal Duties and Responsibilities (*Essential Duties)
Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*
Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*
Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*
Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*
As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*
Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*
Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*
Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*
With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*
Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*
Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*
Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*
May be required to operate a USO or personal motor vehicle.
Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.
Job Specifications
High School Diploma or equivalent.
2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.
Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.
Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.
Ability to achieve desired results while working collaboratively in a team environment.
Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.
Willingness and ability to work non-standard hours as needed.
General knowledge of military community preferred.
Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license.
Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)
Must be a strong advocate of the USO s mission.
Details
This position is located at Fort Riley, KS. Preference will be given to local candidates within commuting distance to the location.
Resume and cover letter are required for full consideration.
Background check education, criminal and driving required.
The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
If that s not enough to convince you, here are some direct quotes from employees:
The organization truly cares about the people who work here.
I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.
There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.
Apply today. Join the mission. Join Team USO.
Product Application Specialist
Specialist job in Lenexa, KS
COME FOR THE JOB-STAY FOR THE CAREER! PRODUCT APPLICATION SPECIALIST! THIS IS A FULL-TIME PERMANENT POSITION THAT IS LOCATED IN LENEXA, KS! Hughes Machinery Company is an FCX Performance/Applied Industrial Technologies Company and a leading Industrial and Capital Equipment company. As an Inbound-Product Application Specialist with FCX Performance/Hughes Machinery, you will establish and expand relationships with current customers and our outside sales team. You'll spend your time interacting with your customers in determining their needs, while providing solutions to meet those needs. You will have a direct impact on customer satisfaction, retention and sales results!
In addition to competitive pay and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, management, and operations throughout the country
Professional development and training
Team oriented company culture where it's called work for a reason but have fun in the process
Join a local team with company backing
Essential Functions & Responsibilities:
Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment.
Maintains responsibility of orders from quotation to collection:
Select and specify a variety of products utilizing a variety of FCX and vendor supplied tools/software.
Responds to customer inquiries.
Processes customers' orders and send order acknowledgements.
Review customer purchase orders for special conditions/documentation
Checks availability and verifies ship dates.
assists customers by suggesting related items, explaining features, and checking customer's buying history.
Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner. Locates product and creates purchase orders. Follows-up with vendors to ensure timely delivery.
Negotiates pricing and delivery with vendors when necessary.
Works closely with Outside Sales Team in soliciting business, executing order transactions and maintaining superior customer service levels.
Communicates effectively and participates positively as a member of the Branch/Division inside sales team (e.g. sharing workload when possible, answering phone calls, etc.)
Maximizes gross margin by demonstrating the value of our superior service, problem solving, and technical expertise.
Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer's promised delivery date.
Other duties as assigned by Management.
Preferred Education/Experience:
Bachelor's Degree preferred.
1-3+ years' experience in Customer or Technical Service preferred, experience in an Inside Technical Sales/Customer Service role with an Industrial Distributor a plus.
Knowledge of industrial valves, pumps, steam systems or HVAC a plus.
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplySenior E-Commerce Specialist
Specialist job in Lenexa, KS
Do you have experience in eCommerce marketing? Would you like to work in an international, innovative organization, where we produce high-quality solutions and are constantly looking to enhance existing and develop new offerings?
Then we have an interesting position in Grundfos for you.
What is the job about?
We at Grundfos USA are looking for a Senior e-Commerce Marketing Specialist to join our Domestic Building Services (DBS) Americas Marketing team.
As a Senior e-Commerce Marketing Specialist, you will audit, implement, and improve Grundfos' online presence and customer journey across the e-commerce channel through collaboration with internal/external colleagues and partners.
You will report to the Head of Marketing, DBS-Americas and work on a hybrid schedule out of our Lenexa, KS office.
Your main responsibilities:
Assist with forming overall digital marketing strategy.
Conduct an initial audit of partner e-commerce platforms and websites to assess branding and product representation and make improvement recommendations. Conduct periodic audits thereafter.
Collaborate with colleagues and partners to understand, plan, and execute to improve our online presence through accurate and improved product (PIM) data, images, videos, branding, descriptions, and pricing.
Work with Marketing colleagues and other teams to plan and implement effective campaigns to maximize reach and impact, improve customer experience, streamline processes, and boost traffic, sales, and conversion rates.
Investigate and develop potential new e-commerce customers.
Develop, monitor, write, and update product content contained on e-commerce websites/portals, leveraging SEO best practices and working with product management, sales, operations, and other relevant teams and agencies.
Work closely with Sales colleagues and partners to ensure appropriate inventory levels.
Monitor and respond to customer product reviews as needed.
Cultivate standards, systems and best practices for content creation, distribution, maintenance, and new product listings.
Collaborate with various teams across the organization to investigate inquiries and challenges and provide recommendations for effective solutions.
Conduct thorough and ongoing analysis to monitor performance, identify inefficiencies, and contribute to the enhancement of product visibility across e-commerce websites/portals.
Stay apprised of latest ecommerce trends and technologies, leveraging them to facilitate growth and improve customer experience, sales data, and market trends to inform strategic decisions and improvements.
Monitor and regularly report on ecommerce performance metrics, providing insights and recommendations to management.
Analyze sales data and market trends to inform strategic decisions and improvements. Demonstrate expertise in on-site metrics and strategies for promoting meaningful change.
Your background
We imagine that you have:
5+ years of marketing experience with a marketing, communications, advertising, or business degree or equivalent work experience.
Digital skills including marketing automation, analysis of digital opportunities, digital customer journey optimization and deployment on multiple digital channels including social media, nurture campaigns, web experience and other digital touchpoints.
Extensive marketing experience, e.g. campaign design.
SEO/SEM and digital marketing experience.
Ability to use technology and common software and web applications.
Experience with marketing relevant platforms and tools, such as email automation and CRM systems.
Ability to create, analyze, and comprehend marketplace data and sales analytics for use in forecasting, production, and communication with others.
Proficient with Microsoft Office programs with at least an intermediate level of Excel.
Advanced problem-solving skills.
The ability to work in a team and in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands.
Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers.
Good organizational and follow-through skills and attention to detail.
Relocation for this position cannot be supported and qualified candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship is not available for applicants for US Work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
What's in it for you?
Whether it's developing leadership skills or advancing your expertise even further, we'll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You'll be welcomed from day one into an inclusive, trusting environment guided by six core values.
In addition, your day-to-day benefits include:
If you'll be working from your home office, we'll make sure you are well equipped with a workstation. However, you are always welcome to our offices where you can engage, learn, and have fun with colleagues.
On top of it, flexible working hours; 5 paid holidays; paid time off for volunteering; up to 20 paid vacation days. Vacation hours are accrued on a prorated basis, based on your hire date within the calendar year.
Competitive medical insurance rates through medical, dental, and vision plans; and a 401(k)-match program.
Annual bonuses, parental support, internal well-being consultants and programs.
Access to the modern Grundfos Academy to pursue further both personal and professional development.
Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly.
If this job sounds interesting, please send your resume and cover letter by clicking “Apply”.
To dig deeper into the Grundfos universe, follow us on LinkedIn or YouTube. Check out Meet our people to get to know some of your future colleagues and why they love working at Grundfos.
Grundfos needs and welcomes professional people from all corners and backgrounds by providing equal employment opportunities for all applicants and employees and prohibits discrimination and harassment of any type. Employment decisions at Grundfos are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All qualified applicants are encouraged to apply. Learn more about your rights as an
applicant
and
pay transparency
. Accommodations are available for applicants with disabilities.
We look forward to hearing from you.
call center nurse specialist
Specialist job in Overland Park, KS
Duration : 6 Months (Possible Extension based on the business needs) Job Title : Call Center Nurse Specialist Work Schedule : Mid Shift 11:30-8:00pm with one 9pm or 10pm shift and every other Saturday or Sunday
Job Description:
Provides telephonic professional nursing services in support of contracts serviced by Proherant to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision.
Essential Duties and Responsibilities
1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include:
• Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries.
• Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients.
• Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care.
• Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes
• Educator: Complete patient teaching in relation to the use of products
2. Participates in program specific customer meetings and training sessions.
3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests.
4. Performs special projects and performs other duties as it pertains to specific contract performance.
Other Job Functions
Performs other related duties as assigned or requested.
Scope of Position Responsibilities
For Funds, Costs or Profits: NA
For Supervision: NA
For Internal and External Relationships: Responsible for customer and patient interactions.
Scope of Position Responsibilities, Continued
For Organization Influence: Limited - Works within the guidelines of a specific program.
Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director.
Job Qualifications
Required Education and Experience: Associate's Degree or Diploma in Nursing, Associate's Degree or Diploma in Health Care Science, Doctor of Pharmacy (PharmD.) or the equivalent. Advanced degree or certification preferred. Five years health care related experience generally preferred. RN licensure in the state(s) of practice required.
Preferred Education and Experience: Bachelor's Degree in Nursing with advanced certification. Five years health care related experience. RN with Rx sales or clinical telephonic expertise.
License/Certifications
Ability to obtain and sustain Nursing license in required states including but not limited to: California, Kansas, and state of assigned practice.
Additional Skills
Analyze data
Answer telephones
Develop/maintain networks on a broad cross section
Effective at group involvement
Handle multiple tasks
Compile data/statistics
Establish filing system
Input data into computer systems
Use computerized spreadsheets to conduct analysis
Problem solving
Research information
Strong communications-written and verbal
Time management
Effective interpersonal, negotiating and communication skills required.
Computer Skills
Data entry
Visual concentration on computer screens
Multi-user computer systems
Personal Computer
Microsoft Office - Word, Excel, Microsoft Office
Working Conditions/Physical Demands
Normal office environment
Lifting under 10 pounds
Ability to travel for contract requirements
Qualifications
RN License for Kansas
Additional Information
Thanks & Regards,
Mahesh Kumar
|
Team Recruitment
|
Mindlance, Inc.
|
W
:
************
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Easy ApplyScheduling Specialist
Specialist job in Wichita, KS
We're small town techies, and Kansans, at heart. We want to see our communities thrive. Good hospitals, schools, booming businesses. If we can help make that happen with our fast internet, we are all about it. The thing is, we didn't get into broadband because we wanted to start a business in Kansas. We started a business because we wanted to provide broadband to Kansans. There's a difference. We're not a corporation, we're a small crew with huge aspirations. When you call us, you'll get a real person - a local - on the phone who cares about you and your community. And when you're ready for the fastest internet in the country, we'll come running.
We offer an inspiring environment with meaningful work, where employees are encouraged to think creatively, imagine the unthinkable and deliver the highest quality of service.
Location:
This role may be remote or hybrid with occasional travel to Buhler as needed to meet business needs.
Opportunity:
Are you someone that has a passion for helping others? Do you enjoy digging into details in order to solve problems? If so, this could be the opportunity you are looking for! We are seeking a
Scheduling Specialist
to join our team! This position will play a key role in bringing on new customers as we expand our Ideatek footprint across the state of Kansas. This position is also cross-trained to assist with dispatch operations
Key Responsibilities:
Coordinate and manage the scheduling of wireless and fiber installations for residential and business customers.
Support the Operations team by efficiently rescheduling and updating installation appointments as needed
Partnering closely with our Operations, Sales, and Construction teams to relay critical updates.
Deliver exceptional customer service, consistently going above and beyond to address customer needs, manage expectations, and ensure a positive experience.
Clearly articulate schedule plans, changes, and relevant information to all appropriate internal team members.
Contribute to additional project work as needed to support the team and business objectives.
Proactively identify and resolve scheduling conflicts, optimizing technician time and customer satisfaction.
Respond promptly to customer inquiries and dispatch update requests.
Manage technician time allocations to maximize efficiency and coordinate with leads to address capacity constraints and fill scheduling gaps.
Desired Attributes:
Possess outstanding verbal and written communication skills, with a knack for active listening and effective problem resolution.
Demonstrate excellent planning, organizational, and time management skills, with an ability to multitask effectively and prioritize.
Strong critical thinking skills when analyzing scheduling scenarios, identifying potential issues, and implementing solutions.
Maintain a high level of accuracy and attention to detail in all aspects of scheduling and record-keeping.
Committed to providing outstanding customer service and building positive relationships.
Adapt to changing priorities, manage unexpected challenges and maintain a positive attitude under pressure.
Experience/Knowledge Required:
2+ years of relevant work experience in scheduling, dispatch, coordination, or a customer service role.
High School diploma or equivalent.
Preferences:
Previous experience in the telecommunications industry (wireless/fiber).
Familiarity with scheduling software or CRM systems.
Experience in a fast-paced, customer-facing environment.
IdeaTek offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include:
Competitive base pay with discretionary quarterly bonus incentives. Quarterly bonuses are based on company-wide performance in combination with individual performance.
Competitive benefits packages including medical, dental, life, and vision, along with 401k match
Employee coaching and counseling services at no cost to employee, spouse, and children
Tuition reimbursement for continuing education related to your individual growth goals
Community engagement and volunteer opportunities
This role is not eligible for Visa sponsorship.
This role is not eligible for relocation.
Salary and benefits commensurate with experience.
Equal Opportunity Employer.
Program Specialist - SMHR
Specialist job in Kansas City, KS
Program Specialist - SMHR Salary: $39,000.00 - $42.000.00 annually
(Starting salary depends on education and experience)
Job Type: Full Time RESPONSIBILITIES: Do you have a passion for nurturing healthy relationships? As a Program Specialist - SMHR, you could enjoy a high degree of autonomy in scheduling, planning, and delivering meaningful classes to single adults to help them develop knowledge and skills to form healthier, happier, and more stable relationships in the future with a partner, children, and other significant persons in their lives. The Show Me Healthy Relationships Education Program, SMHR, is a joint partnership with the University of Missouri - Columbia and Cornerstones of Care. Cornerstones of Care believes in safe and healthy communities. Through the SMHR program we are building strong couples and strong families for a better Missouri. If you desire to work with Missouri community members who are voluntarily and proactively seeking to learn, this is the team for you! .
Assist with building and maintaining a referral base through community connections and collaborations, including community events.
Arrange and conduct initial intake assessment of potential participants in virtual, community and office-based settings.
Gather and utilize information given directly from families during the comprehensive intake process to assess strengths and risks/needs, domestic violence, and participant characteristics.
Document participant information and enroll in services through appropriate electronic record systems.
Determine eligibility of participants based on relationship status and functioning.
Engage new participants, building trust and serving as a positive influence.
Partner with participants to develop, update, and implement a Personalized Action Plan, connecting participants to appropriate services as needed.
Screen for violence, suicidal ideation, or harm; implement safety planning as needed.
Participate in train-the-trainer and practice sessions.
Schedule, prepare and facilitate relationship education classes in instructor-led and virtual instructor-led settings.
Successfully complete all training required by Cornerstones of Care and by the University of Missouri - Columbia, which may includes local and out of town travel.
Engage as a member of the Collaborative Learning & Training Division as well as SMHR team including participation in program and agency team meetings and work collaboratively through open communication and teamwork with other team members and stakeholders to ensure participant success.
QUALIFICATIONS: Must be at least 21 years of age and pass the background check, and physical and drug screening. This position also requires a valid driver's license and proof of current vehicle insurance. Required: Bachelor's Degree in Psychology, Social Work, Counseling, Family Studies, or other similar degree required. Master's Degree preferred. BENEFITS: Cornerstones of Care offers a competitive benefits package, which includes: Paid Holiday, Paid Time Away (unlimited PTO for all benefit-eligible team members), medical/dental/vision; prescriptions; accident and critical illness insurance; pet insurance; short-term disability; long-term disability; term life and accidental death and dismemberment (AD&D); health savings account (HSA); flexible spending account (FSA); retirement (401K); employee assistance program (EAP); YMCA membership discounts; Tuition Reimbursement Program and Public Service Loan Forgiveness. To view a detailed Summary of Benefits please visit our website at ************************** and under the heading “About Us” click on “Join Our Team.” CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:
Nonviolence-helping to build safety skills and a commitment to a higher purpose
Emotional Intelligence-helping to teach emotional management skills
Social Learning-helping to build cognitive skills
Open Communication-helping to overcome barriers to healthy communication, learn conflict management
Democracy-helping to create civic skills of self-control, self-discipline, and administration of healthy authority
Social Responsibility-helping to rebuild social connection skills, establish healthy attachment relationships
Growth and Change-helping to work through loss and prepare for the future
Questions?
Please contact: Cornerstones of Care, Human Resources Department 8150 Wornall Road, Kansas City, MO 64114 Phone: ************** Fax: ************** Like us on Facebook at: ********************************************
Home Loan Specialist II
Specialist job in Topeka, KS
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
****************************
Easy ApplyE-Commerce Marketing Specialist
Specialist job in Lenexa, KS
Develop and manage online sales strategies to grow the store's digital presence and attract more customers. Maintain and update product listings on e-commerce platforms, ensuring accurate descriptions, pricing, and images. Assist in promoting products through social media, email marketing, and simple digital ads to increase brand awareness and sales. Monitor online store performance, tracking customer trends and sales data to adjust marketing efforts. Improve website visibility by using basic search engine optimization techniques, such as optimizing product descriptions and keywords. Help manage promotions, discounts, and special offers to engage customers and boost sales. Work with suppliers to ensure inventory availability and timely order fulfillment. Stay informed about new e-commerce tools and trends to enhance the online shopping experience.
Requirement: Bachelor's degree (or foreign equivalent) in Business, Marketing, E-commerce, or a related field.
Contact: Paul J. Kim, Shop Star Beauty Inc. 13300 W 87th Street Pkwy, Lenexa, KS 66215
Loan Specialist
Specialist job in Wichita, KS
Job Details Wichita, KS - Wichita, KS Full Time BankingDescription
The Loan Specialist role is responsible for preparing and maintaining daily loan transactions, reports, and notices. The position assists in preparing and reviewing loan documentation for new or renewed loans and maintains the loan tracking system along with all loan files. Additionally, the Loan Specialist completes audit confirmations and FinCEN requests, and provides the primary support to customers utilizing the Bank's online data sharing platform (SAFe), including setup and trouble shooting.
Essential Duties and Responsibilities:
Prepare and maintain daily loan transactions. This includes taking payments and advance requests by phone, mail, email or fax, and preparing all appropriate transaction entries for loan and participation activity.
Assist loan officers and staff, including inputting customer profile data into various Loan Department software, and maintaining updated information on each account/customer. This includes the input of new loans, and maintenance of loans already existing on the system.
Maintain all loan files: to include scanning and preparing new files, monitoring all documents loaded to SAFe, and ensuring all incoming documents are disbursed to the appropriate parties.
Prepare and distribute daily, monthly, and quarterly reports and notices to customers.
Assist in preparing and reviewing loan documentation on new or renewed loans. This includes typing loan documents, generating documents needed for proper perfection and/or correction, and reviewing loan documents generated by customer banks for accuracy and completeness.
Manage setting up new users in SAFe and provide support to customers who need assistance with the system, ensuring an exceptional customer experience.
Maintain the loan tracking system. This includes tickling UCC's, insurance, financial statements, etc. on existing loans and inputting new loans on the system. A monthly report will also be generated and follow-up will be required to obtain or request updated loan documentation.
Timely completion and returning of audit confirmations and FinCEN requests.
Manage the department's meeting calendar, sending out appointments and updates as needed.
Take minutes during department and committee meetings, preparing the final report for management.
Compliance. Ensure compliance and audit requirements are met as identified by internal policy and/or Federal rules and regulations - e.g. OFAC, BSA/AML and Privacy.
All other duties as assigned.
Qualifications
Required Skills and Knowledge: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Good people and personal relationship skills dealing with customers, banks, as well as fellow employees.
Organized self-starter.
Understanding of the loan documentation required to adequately perfect the bank's security interests.
Attention to detail with the ability to work independently.
Knowledge of and compliance with all applicable rules and regulations relating to all loans including but not limited to Gramm-Leach-Bliley, BSA/AML, Reg Z, Reg B, RESPA, and Flood Determinations. Training on all rules will be ongoing.
Knowledge of computer applications and regular business machines including Microsoft Word, Excel, 10-key, and typewriter.
Education and Experience:
3- 5 years of experience in loan operations/documentation or similar experience preferred.
High School Diploma or GED required.
Billing Specialist
Specialist job in Shawnee, KS
At Informa , no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We're an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.
We are home to over 10,000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies.
In
Global Support
, we provide expert guidance and hands-on support to the Informa Group and Informa's many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.
Job Description
This role is based in our Shawnee, KS office.
As a Billing Specialist, you will process and audit exhibit and sponsorship orders for over 40 Informa events while ensuring accurate and timely revenue and accounts receivable.
Responsibilities Include:
Process event orders within established guidelines while adhering to the department's goals and objectives.
Review sales contracts and insertion orders to ensure the accuracy of terms and rates.
Perform reconciliations by verifying system order details against the original order document to ensure accurate order entry.
Respond to customer inquiries regarding billing issues.
Generate weekly sales reports for current events that are distributed to internal business groups.
Provide final event stats for month-end financials.
Enlist the efforts of sales and senior management when necessary to resolve billing conflicts.
Communicate & follow up effectively with the sales dept. regarding orders on a timely basis.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept.
Maintain excellent customer service internally and externally.
Adhere to general accounting practices where applicable.
Travel required.
Qualifications
Candidates should have the following background, skills, and qualities:
High School Graduate or Equivalent.
Knowledge of billing procedures.
Computer proficient in MS Excel, MSWord and other MS Office applications.
Strong attention to detail, goal oriented.
Able to work both independently and as an integral part of a team.
Ability to prioritize and manage multiple responsibilities.
Accounts Receivable knowledge/experience a plus.
Commitment to excellent customer service.
Excellent written and verbal communication abilities.
Additional Information
The pay range for this position is $18-22 / hour depending on experience.
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com
Our Benefits include:
Great community
: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact
: take up to four days per year to volunteer, with charity match funding available too
Career opportunity
: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
Time out
: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits
, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing
support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition
for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world
We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job
here
.
This post will expire on 12/19/2025
Inbound Call Center Specialist
Specialist job in Scott City, KS
Mission of Department: Scott County Hospital Inbound Call Center Specialists serve as the vital communication hub for the hospital, ensuring seamless connectivity internally and externally. We are committed to answering and routing calls promptly and accurately, greeting customers with professionalism, and providing clear information and directions. Acting as trusted liaisons between physicians, office personnel, and other medical professionals, we strive to deliver exceptional service that supports patient care and fosters collaboration across all departments.
Purpose of Position: To provide Mission of Department and perform essential functions listed below.
Essential Functions:
· Answers all incoming calls in a courteous and professional manner in accordance with policy and procedure.
· Obtain appropriate information and direct calls to appropriate in-house number or department.
· Make contact immediately under the guidelines of policy and procedure to relay messages to physicians, patients, managers, etc.
· Respond appropriately to calls from patients, on-call staff, managers, physicians, (customers), etc.
· Responsible and accountable for tasks necessary to properly identify in the patient processing system.
· Page over intercom system according to policy and procedure.
· Make timely and verbal contacts with each member of the OR call-back team. Respond to callbacks in accordance to policy and procedure.
· Perform all functions of the hospital computer system required to identify a patient's location.
· Use scripting policies as an effective communication tool with customers. Greet patients in accordance with the department's script policy and procedure.
· Treat patients, visitors and coworkers with respect and dignity. Assure that a patient's rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights are maintained.
· Maintain confidentiality of patient information to assure Patient Rights and the rights of others are protected in accordance to policy and procedure. Release information in accordance with established privacy guidelines.
· Promote positive hospital image. Demonstrate fair, equitable, positive, and respectful behavior to coworkers and other agencies.
· Perform any other task requested by the Supervisor or Management in a willing and positive manner.
· Other duties assigned per departmental needs
Requirements
Additional Responsibilities:
· Demonstrates basic computer literacy and ability to navigate relevant systems.
· Performs job functions using proper body mechanics and adheres to OSHA guidelines.
· Capable of light lifting, bending, reaching, and moving freely as required.
· Maintains reliable attendance to support standard job practices.
· Demonstrates excellent customer service skills with a professional and courteous demeanor.
· Reads, comprehends, and communicates effectively.
· Exhibits critical and analytical thinking with minimal supervision.
· Processes information efficiently and prioritizes tasks to meet operational needs.
Education, Qualifications, Experience:
· High School graduate or equivalent
· Computer experience required
· Bilingual a plus
· Prior telephone experience
· Experience in working with the public
Personal Characteristics:
· Able to communicate with customers, associates, and other personnel in a friendly, professional manner.
· Portray an appearance that is neat, clean and professional.
· Be a positive member for our customers, visitors, and associates.
Knowledge, Skills, and Abilities:
· Telephone etiquette
· Computer experience
· Typing
· Communication Skills
· Ten Key
Equipment: Telephone system, computer, copy machine, fax machine, and scanners
Expectation of Service: This is a non-exempt 40 hour per week position. Regular and punctual attendance is required.
Physical Requirements: This position requires continual sitting and typing at a computer terminal, some walking, bending, stooping, and lifting of up to 25 pounds.
Must be able to read, write, hear and understand electronic verbally transcribed information.
Scott County Hospital is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.
Inbound Call Center Specialist
Specialist job in Scott City, KS
Job DescriptionDescription:
Mission of Department: Scott County Hospital Inbound Call Center Specialists serve as the vital communication hub for the hospital, ensuring seamless connectivity internally and externally. We are committed to answering and routing calls promptly and accurately, greeting customers with professionalism, and providing clear information and directions. Acting as trusted liaisons between physicians, office personnel, and other medical professionals, we strive to deliver exceptional service that supports patient care and fosters collaboration across all departments.
Purpose of Position: To provide Mission of Department and perform essential functions listed below.
Essential Functions:
· Answers all incoming calls in a courteous and professional manner in accordance with policy and procedure.
· Obtain appropriate information and direct calls to appropriate in-house number or department.
· Make contact immediately under the guidelines of policy and procedure to relay messages to physicians, patients, managers, etc.
· Respond appropriately to calls from patients, on-call staff, managers, physicians, (customers), etc.
· Responsible and accountable for tasks necessary to properly identify in the patient processing system.
· Page over intercom system according to policy and procedure.
· Make timely and verbal contacts with each member of the OR call-back team. Respond to callbacks in accordance to policy and procedure.
· Perform all functions of the hospital computer system required to identify a patient's location.
· Use scripting policies as an effective communication tool with customers. Greet patients in accordance with the department's script policy and procedure.
· Treat patients, visitors and coworkers with respect and dignity. Assure that a patient's rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights are maintained.
· Maintain confidentiality of patient information to assure Patient Rights and the rights of others are protected in accordance to policy and procedure. Release information in accordance with established privacy guidelines.
· Promote positive hospital image. Demonstrate fair, equitable, positive, and respectful behavior to coworkers and other agencies.
· Perform any other task requested by the Supervisor or Management in a willing and positive manner.
· Other duties assigned per departmental needs
Requirements:
Additional Responsibilities:
· Demonstrates basic computer literacy and ability to navigate relevant systems.
· Performs job functions using proper body mechanics and adheres to OSHA guidelines.
· Capable of light lifting, bending, reaching, and moving freely as required.
· Maintains reliable attendance to support standard job practices.
· Demonstrates excellent customer service skills with a professional and courteous demeanor.
· Reads, comprehends, and communicates effectively.
· Exhibits critical and analytical thinking with minimal supervision.
· Processes information efficiently and prioritizes tasks to meet operational needs.
Education, Qualifications, Experience:
· High School graduate or equivalent
· Computer experience required
· Bilingual a plus
· Prior telephone experience
· Experience in working with the public
Personal Characteristics:
· Able to communicate with customers, associates, and other personnel in a friendly, professional manner.
· Portray an appearance that is neat, clean and professional.
· Be a positive member for our customers, visitors, and associates.
Knowledge, Skills, and Abilities:
· Telephone etiquette
· Computer experience
· Typing
· Communication Skills
· Ten Key
Equipment: Telephone system, computer, copy machine, fax machine, and scanners
Expectation of Service: This is a non-exempt 40 hour per week position. Regular and punctual attendance is required.
Physical Requirements: This position requires continual sitting and typing at a computer terminal, some walking, bending, stooping, and lifting of up to 25 pounds.
Must be able to read, write, hear and understand electronic verbally transcribed information.
Scott County Hospital is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.
Collections Specialist
Specialist job in Lenexa, KS
Why TrueAccord?
TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.
Are you motivated, empathetic, and great at sales? Do you love helping people?If so, a career with TrueAccord could be your next big step! We're hiring Collections Specialists and offering a real path for long-term growth and success.
Why Join TrueAccord?We're changing the collections industry by focusing on empathy and efficiency. This unique approach helps consumers improve their financial health while transforming the industry.This specialist role is a proven career launchpad. Our former team members have flourished and moved into diverse and rewarding roles, including:Leadership: Shaping our future and leading teams.Technical Positions: Becoming AI Developers, IT professionals, and more, driving company innovation.Critical Back-Office Roles: Improving processes, ensuring compliance, and streamlining HR and recruiting.
We are hiring for our class starting on January 12th, 2026! Apply today!The impact you'll have:
Be a Financial Guide: Use your excellent communication and negotiation skills to connect with consumers, understand their unique financial situations, and guide them to resolve their outstanding balances.
Drive Results: Proactively manage all communication channels-including calls (inbound and outbound), email, and chat-to establish effective payment plans and reach account resolution goals.
Champion Our Mission: Uphold the highest quality and compliance standards, always applying our empathetic approach to debt recovery.
Innovate & Collaborate: Work within a vibrant call center team that is constantly looking for new ways to help consumers achieve financial stability.
Who You Are:
A Natural Persuader: You have excellent communication skills and a desire to influence positive outcomes. Bonus points if you have prior experience in sales, customer retention, or handling objections and rejections.
Solution-Oriented: You're a skilled negotiator who can solve problems and resolve conflicts, always aiming for a win-win resolution.
Driven and Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving great results.
Adaptable and Resilient: You thrive in a fast-paced environment, expertly manage multiple priorities, and are ready to take on new challenges.
Empathetic Professional: You are results-driven but your commitment to compassion and understanding means you provide best-in-class customer service.
Qualifications:
High school diploma or GED required.
High sense of ownership, resilience, and reputation of dependability
Our Dedication to Diversity & Inclusion
TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueAccord and make a difference.
For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our
Privacy Policy
.
Auto-ApplyCollections Specialist
Specialist job in Overland Park, KS
INTRODUCTION
BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.
At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.
Schedule & Location:
Monday Through Friday Between 8am Central Standard Time & 4:30pm Central Standard Time
It is anticipated that an incumbent in this role is onsite in Overland Park, KS, may consider hybrid after 6 months of evaluation. (2) Collection Specialist openings.
Job Description:
The collections specialist is responsible for claims submission follow-up for correct and timely payment to achieve the goal of low delinquent payer balances for all therapy types. This position is responsible for ensuring the effective and efficient management of the assigned collections / reimbursement for payors. Also, monitors collections activity and develops necessary corrective action to resolve deficiencies, denials and all unpaid open balances. Ensures all compliance, legal and regulatory requirements are met when interacting with all Internal and External customers. Ensures customer inquiries are resolved in a timely professional manner.
QUALIFICATION REQUIREMENTS
GED or high school diploma required
Minimum of three (3) years of working experience in collection related activities required
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).
QUALIFICATIONS PREFERRED
Minimum of five (5) years of working experience in collection related activities preferred
Previous home infusion therapy billing experience preferred
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Following up on insurance claims to ensure timely payment.
Working with insurance companies to resolve any denials or short payments.
Communicating effectively with internal teams to ensure smooth operations.
Understanding when a claim was billed correctly vs when it is not.
Have a thorough understanding of payer contracts.
Understanding the different types of home infusion medications and therapies.
Knowledge of insurance verification and reimbursement processes.
Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders.
Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards.
Familiarity with clearinghouses and the billing functionality.
Assist with various data entry, administrative, and clerical tasks.
KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS
Able to stay abreast of payer alerts and reimbursement changes.
Able to work in a fast-paced environment.
Able to navigate and interpret insurance contracts.
Ability to actively communicate, inspire and motivate all levels of staff.
Ability to think and act strategically and proactively.
Ability to maintain accurate records and prepare reports and correspondence related to the work.
Ability to organize and coordinate the work of others.
Ability to set priorities and assign work to other professionals.
Excellent analytical skill.
Communication Skills
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Computer Skills
Become and remain proficient is all programs necessary for execution.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
This position requires constant sitting with occasional walking, standing, kneeling or stooping.
This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.
This position requires constant talking and hearing.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
This position must occasionally lift and/or move up to 20 pounds
Required to move/lift physical hardware.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
OTHER
Will participate in legal and ethical compliance training each year.
Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures.
Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.
Will not participate in any conduct considered to be unethical or illegal.
EXPECTATION FOR ALL EMPLOYEES
Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins.
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Easy ApplyHome Loan Specialist I
Specialist job in Topeka, KS
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform routine data entry and validation tasks.
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Review and validate loan documents.
- Handle routine calls, emails, and/or chat responses.
- Monitor work queues and intervene as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise
Job Ref: 141857
### Place of Work
On-site
### Requisition ID
141857
### Application Email
****************************
Easy ApplyScheduling Specialist
Specialist job in Buhler, KS
We're small town techies, and Kansans, at heart. We want to see our communities thrive. Good hospitals, schools, booming businesses. If we can help make that happen with our fast internet, we are all about it. The thing is, we didn't get into broadband because we wanted to start a business in Kansas. We started a business because we wanted to provide broadband to Kansans. There's a difference. We're not a corporation, we're a small crew with huge aspirations. When you call us, you'll get a real person - a local - on the phone who cares about you and your community. And when you're ready for the fastest internet in the country, we'll come running.
We offer an inspiring environment with meaningful work, where employees are encouraged to think creatively, imagine the unthinkable and deliver the highest quality of service.
Location:
This role may be remote or hybrid with occasional travel to Buhler as needed to meet business needs.
Opportunity:
Are you someone that has a passion for helping others? Do you enjoy digging into details in order to solve problems? If so, this could be the opportunity you are looking for! We are seeking a
Scheduling Specialist
to join our team! This position will play a key role in bringing on new customers as we expand our Ideatek footprint across the state of Kansas. This position is also cross-trained to assist with dispatch operations
Key Responsibilities:
Coordinate and manage the scheduling of wireless and fiber installations for residential and business customers.
Support the Operations team by efficiently rescheduling and updating installation appointments as needed
Partnering closely with our Operations, Sales, and Construction teams to relay critical updates.
Deliver exceptional customer service, consistently going above and beyond to address customer needs, manage expectations, and ensure a positive experience.
Clearly articulate schedule plans, changes, and relevant information to all appropriate internal team members.
Contribute to additional project work as needed to support the team and business objectives.
Proactively identify and resolve scheduling conflicts, optimizing technician time and customer satisfaction.
Respond promptly to customer inquiries and dispatch update requests.
Manage technician time allocations to maximize efficiency and coordinate with leads to address capacity constraints and fill scheduling gaps.
Desired Attributes:
Possess outstanding verbal and written communication skills, with a knack for active listening and effective problem resolution.
Demonstrate excellent planning, organizational, and time management skills, with an ability to multitask effectively and prioritize.
Strong critical thinking skills when analyzing scheduling scenarios, identifying potential issues, and implementing solutions.
Maintain a high level of accuracy and attention to detail in all aspects of scheduling and record-keeping.
Committed to providing outstanding customer service and building positive relationships.
Adapt to changing priorities, manage unexpected challenges and maintain a positive attitude under pressure.
Experience/Knowledge Required:
2+ years of relevant work experience in scheduling, dispatch, coordination, or a customer service role.
High School diploma or equivalent.
Preferences:
Previous experience in the telecommunications industry (wireless/fiber).
Familiarity with scheduling software or CRM systems.
Experience in a fast-paced, customer-facing environment.
IdeaTek offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include:
Competitive base pay with discretionary quarterly bonus incentives. Quarterly bonuses are based on company-wide performance in combination with individual performance.
Competitive benefits packages including medical, dental, life, and vision, along with 401k match
Employee coaching and counseling services at no cost to employee, spouse, and children
Tuition reimbursement for continuing education related to your individual growth goals
Community engagement and volunteer opportunities
This role is not eligible for Visa sponsorship.
This role is not eligible for relocation.
Salary and benefits commensurate with experience.
Equal Opportunity Employer.