Specialist Jobs in Kent, OH

Part-Time 0800-1630 The Durable Medical Account Specialist will play a crucial role in customer intake and resupply. The ideal candidate will be reliable, self-motivated, have exceptional customer service and administrative skills, experience in the healthcare industry, and knowledge of Medicare, Medicaid, Private Insurance and Private Pay Billing. Attention to detail and team collaboration is required to ensure accurate and proper transfer of personal healthcare information, obtainment of insurance authorizations, order processing, and fulfillment. Responsibilities: · Provides superior internal and external customer experience; prioritizing communication and maintaining professionalism · Receives and reviews durable medical equipment/home medical equipment (DME/HME) referrals and resupply requests to determine eligibility · Verifies benefits and obtains authorization for new and existing patients · Enters and manages personal healthcare information/medical documentation in ERM system · Collaborates with referral sources and providers to obtain certificate of medical necessity (CMN) documents, clinical documentation, and orders · Confirms all patient account information is accurate and complete in collaboration with billing to ensure reimbursement for supplies · Builds sales order templates; manages and processes new, existing, and refill orders · Provides customer/patient with product education as necessary · Monitors and advances work in progress (WIP) states. · Effectively communicates and collaborates with team members to drive results · Complies with laws and regulations and upholds all compliance and accreditation standards · Other duties as required/assigned. Other information: Technical Expertise: · Answering multi-line phone system · Knowledge of Electronic Medical Records (EMR) systems · Knowledge of DME/HME products, services, and applicable government regulations · Knowledge of HIPAA confidentiality requirements · Knowledge of medical claim billing and medical terminology · Knowledge of insurance policy and guidelines · Strong communication skills in speaking and writing · Organizational skills sufficient to maintain consistent accurate records · Efficient in computer skills and Microsoft Office proficient (Outlook/Word/Excel) · Compassion to serve and educate customers/patients Education and Experience: · High school or equivalent · Proficiency in Microsoft Office required · Healthcare experience preferred · Brightree or Electronic Medical Records (EMR) experience a plus · EPIC experience a plus Part Time FTE: 0.600000 Status: Onsite

Job DescriptionSalary: On Demand Counseling is Ohios top provider of medication assisted treatment services (MAT) for those working toward recovery from opioid or alcohol misuse. We offer a variety of services including one-on-one counseling, telehealth, group therapy, and supportive services. Our team is passionate about addiction treatment and supporting patients through their journey to recovery. Position Overview: We are seeking a Peer Support Specialist (PSS) to serve our current clients in addiction and/or mental health treatment. Peer support workers are people who have been successful in the recovery process who help others experiencing similar situations. Through shared understanding, respect, and mutual empowerment, peer support workers help people become and stay engaged in the recovery process and reduce the likelihood of relapse. Peer support services can effectively extend the reach of treatment beyond the clinical setting into the everyday environment of those seeking a successful, sustained recovery process The PSS essential role is to engage with clients as they initiate treatment or transition from inpatient care. Engagement consists of establishing goals for recovery through individual and group interaction. The PSS assists each client in obtaining recovery goals through encouraging hope, supporting the development of life skills, job search/vocational support, teaching skills to navigate the health care system, encouraging and modeling advocacy, assistance with crisis intervention/stabilization, conducting outreach, accessing natural support systems in the community, and modeling personal responsibility for recovery. The PSS needs to work autonomously, as well as with a team of professionals, and will receive weekly individual and group supervision. Job Responsibilities: Assist individuals to identify and achieve recovery goals Utilize their own lived experiences as a way to direct individuals in their own recovery and advocacy process. Utilize a learned knowledge of area resources a wide range of areas Assist individuals in getting involved in an array of pathways to recovery which may include: 12-Step, MAT, Harm Reduction, or Detoxification Maintain accurate records and confidentiality in an efficient manner Advocate for the needs of clients Utilize their own experiences as a way to provide hope Requirements: Identify as a person in successful recovery for a minimum of 2 years. Qualified PSS will have a high school diploma/equivalent. Must have Peer Support Specialist Certification through OHMHAS. Active/Valid Ohio driver license Reliable vehicle Understanding of Motivational Interviewing Effective communication skills Physical Demands: Physical demands described are representative of those that must be routinely met by an employee to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Ability to lift up to 25 pounds Ability to perform job responsibilities in a facility with multiple levels

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum Care Midwest is searching for an Associate Tech Support Analyst. This will primarily be an onsite role, serving the clinical and administrative locations of Unity Health. This position will support and maintain the Information Technology Operations for our care delivery organization, Unity Health Network, in the Northeast Ohio area. The ideal candidate will be detail-oriented and drive service excellence through maintaining multiple, complex technology projects and coordinating them through the change management process. This role will be essential to break/fix work at various healthcare sites in the area as well as performing preventative maintenance to ensure stable operations. Primary Responsibilities: Model customer support courtesy across all technology verticals - IT service delivery, operations, business processes, and clinical areas Document work completed Participate in disaster recovery and business continuity plans and ensure consistent 24x7 monitoring of critical business applications Participate in reporting that provides tracking, pattern recognition (common problem categories, resolution techniques), and measures the effectiveness of the problem management process Participate in RCA (root cause analysis) meetings, completing and documenting assigned action items Provide feedback to IT leadership to establish and maintain service level objectives for IT operations Actively participate in disaster recovery planning and rehearsals You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 3+ years of experience working with Information Technology to include user endpoint devices, printers, and network switches 2+ years of experience utilizing an IT service management (ITSM) tool Access to reliable transportation and valid US driver's license Preferred Qualifications: Associate's Degree in Information Technology, Computer Science or a related field 2+ years of experience working within a patient care environment CompTIA A+, Network+ certification Demonstrated understanding of Cisco network switches Demonstrated understanding of VOIP solutions Demonstrated understanding of network firewalls The salary range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Job Description Peer Support Specialist Real-world impact. Life-changing outcomes. CommQuest seeks a Full-time and Part-Time Peer Supporter to support our substance use clients. The Peer Supporter performs a wide range of tasks to assist peers (clients) with gaining independence and ownership over their recovery process. They are a role model for persons with a substance use disorder, mental health disorder, or both (co-occurring). Peer Support helps clients and potential clients address barriers related to employment, housing, social support, transportation, etc. By sharing their lived experience, the Peer Supporter helps clients take their first steps toward recovery fully engage in treatment. They are one peer helping another. Peer Supporters meet individuals at the beginning of their treatment journey and provide support as clients embrace their recovery needs. They assess for barriers to treatment and partner with clients to remove those barriers. The Peer Supporter is an integral part of the clinical team. Services are individualized and relationship based. They respect diversity (there are many pathways to recovery) and demonstrate that recovery is possible. In this role, you will: Grow professionally Build valuable relationships Work on a team providing exceptional care Make a real difference What is CommQuest? CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services - from basic needs to employment assistance. Are you interested in CommQuest, but don't see a job you are interested in right now? Send us your story, resume and qualifications to ****************. What you gain: Great experience in the behavioral health and substance abuse field Visibility into how our community supports those in need Opportunities to share your expertise Peace of mind knowing you are benefiting the clients we serve and the community at large What you'll do: Work with individual seeking services to identify up to three (3) top social determinants of health (SDOH) barriers to engaging in services. Work with individuals and their ongoing treatment providers to provide a 'hot handoff' to ensure continued service delivery engagement. Receive referrals from cross-system partners for individuals that the referral source has identified as high risk for non-engagement to assist with engaging in services or having high SDOH needs. Provide outreach and active engagement in person and in the community to people referred/identified. Share their own experience with behavioral health when appropriate with the person referred to create an understanding of a common experience and provide hope. All other duties as assigned Schedule: Dayshift; some weekends/holidays Minimum Qualifications: Minimum High School Diploma or GED, required. Must have the ability to complete and obtain Certified Peer Recovery certification. This position requires having personal, lived experience with behavioral healthcare services, and in mental health or addiction recovery; experience navigating community systems and be knowledgeable about available resources and services available within the community. Must be recovery focused and have a strong desire to help others; serving as a positive role model. Must have the ability to work in a variety of settings (homes, neighborhoods, service systems, etc.) and maintain a flexible schedule to be available, as needed. Full-Time Benefits: Generous time off, including Mental Health days 10 paid holidays annually Retirement plan with company match Medical, Dental, and Vision plans CEU/Licensure reimbursement and more! Job Posted by ApplicantPro

Job DescriptionDescription: Are you looking to join a company that makes a difference? Do you want to be part of an organization with a commitment to an inclusive and supportive culture? Do you enjoy company-wide staff events with opportunities for team building and getting to know your co-workers? Join our team of compassionate, empathetic, and dedicated staff! With a career at Riveon Mental Health and Recovery, you’ll partner with a talented group of individuals in a team atmosphere, including a supportive and knowledgeable leadership team. You’ll also have access to a wealth of opportunities for your personal growth and development. Summary: A Peer Recovery Support Specialist provides peer support to clients in recovery. The Peer Supporter is an individual with a direct lived experience of a mental health and/or substance use disorder who are in recovery. Essential Functions: Peer Recovery Support Specialist acts as a role model for clients with a mental health or co-occurring mental health and substance used disorder in order to facilitate recovery by using variety of techniques; instructs persons about services provided to aid in recovery; mentors persons with a mental illness or co-occurring mental health or substance use disorder & others in the recovery process; provides information & assists persons with applying for supplemental programs; assists persons with completing forms; develops services & supports to identify service & support gaps for individuals with mental health or co-occurring mental health and substance use disorders; participates on treatment teams with person’s consent; collaborates to assist with intake/discharge planning; monitors person’s satisfaction. Acts as a liaison between persons & staff: relays information to medical doctors/clinicians, Client’s Rights Officer, other staff with need to know to aid in problem solving; coordinates responses to inquiries, as appropriate, to state & local partners; conducts presentations & offers technical assistance to all stakeholders including but not limited to Medicaid, board Associations, provider associations, County Boards of Mental Health, guardians & family members. Participates on committees; participates on OhioMHAS Certified Peer Recovery Supporter technical assistance calls; provides staff intern/patient training on peer service delivery. Documents information as directed by supervisor. Requirements: General Requirements: Must adhere to the Ohio Chemical Dependency Professionals Board's Chemical Dependency Code of Ethics and demonstrate an understanding of addiction as an illness. Must possess excellent written and verbal communication skills. Good computer skills required. Must have the ability to effectively work with agency employees, outside contacts, and a diverse client population. Must possess valid Driver’s License and have a good driving record (insurable through agency's automobile insurance carrier.) Educational Requirements: High School Diploma or GED required. Certification Requirements: Valid Certified Peer Recovery Supporter (APS). Amount of Travel: Travel between Cuyahoga and Lorain county locations is required. Hours: Full-time, 40 hours per week, Monday-Friday (1st shift days) Salary Range: Salary commensurate with licensure and experience. Equal Opportunity Employer. Drug Free Workplace. We value our team members and provide an excellent total rewards package of benefits and perks designed to be customizable to your specific needs. Our Total Rewards Package – What We Offer: · Inclusive Culture with a Team Atmosphere · Collaborative environment dedicated to clinical excellence · Company-Wide All Staff Events - have fun while Teambuilding · Wellness Programs and Activities · Up to 41 days off per year (32 days of paid time off plus 9 paid holidays) · Paid Bereavement Leave · Paid Jury Duty Time · Parental Leave · Company Supported Continuing Education & Certification · PPO & HDHP Health Plan Options · Flexible Dental & Vision Plan Options · Company funded Health Savings Account · Company-Sponsored FSA and DSA Tax Savings Accounts · 100% Company Paid EAP Emotional Well-Being Support · 100% Company Paid Life Insurance and AD&D · 100% Company Paid Short-Term Disability Insurance · 100% Company Paid Long-Term Disability Insurance · Added Value Benefits including: o Critical Illness Plans for Employee and Family o Accident Plans for Employee and Family o Identity Theft Plans for Employee and Family o Pet Insurance o Short-Term Disability Plan o Short-Term Disability Planans for Employee and Family o Voluntary AD&D Plans for Employee and Family · 403(b) Retirement Plan with Company Match · Access to Personal Financial Advisor · Generous Team Member Referral Bonus Program · License and Certification Reimbursement · License Testing Fee Reimbursement · Annual Tuition Reimbursement · Travel Expense Reimbursement · On-Site Pharmacy · Casual Dress Code · Shift Differentials and On-Call Stipends · Stipend for Bilingual, Spanish-Speaking ABOUT Riveon Mental Health and Recovery Our customers discover their path to recovery with us—where help is always here, always ready. As their single point of access to the full spectrum of behavioral health services, we’re here for our communities 24/7, offering immediate support and continuous care for every age and diagnosis. Helping individuals find the help they need in one place, in an environment where they always belong. Brand Values:Our unconditional commitment to the quality of care and the way care is provided by our staff and experienced by our clients and the community is reflected in our brand pillars: COLLABORATION: We believe in the strength of partnership, where professionals from different disciplines work together to address the complex needs of our clients. COMPASSION: We believe in treating everyone with empathy, kindness, and understanding. DIGNITY: We believe in ensuring all clients feel valued and respected as they improve their overall health and well-being. EXCELLENCE: We believe in delivering evidenced-based behavioral health services, where and when you need it, with a dedicated, high-quality staff. INCLUSIVENESS: We believe in creating a warm and inviting atmosphere, where every individual has equitable access to care. EMPOWERMENT: We believe in equipping individuals and families with the tools for long-term health and success.

The Therapeutic Behavioral Services Specialist (TBSS) works primarily out of one or more of our partner school locations and serves as the clinical lead for developing the treatment plan and associated interventions for clients with identified behavior disorders who do not need therapy. The TBSS provides Therapeutic Behavioral Services (TBS) and Community Psychiatric Supportive Treatment (CPST) that varies with respect to hours, type, and intensity based on client need and is designed to meet the individualized mental health needs of children, adolescents and families as defined by an active treatment plan. Essential Functions and Duties: Reviews the Diagnostic Assessment (DA) and additional screenings to aid in the ongoing development and implementation of a client's strengths-based individualized treatment plan (ITP). Provides initial and ongoing assessment of client needs. Assists the school-based client and their caregiver(s) in identifying strategies and/or treatment options designed to address the symptoms associated with the individual's mental illness; Provides education and consultative services to the individual, family and key stakeholders to support success. Collaborates and coordinates care with designated social service providers, medical providers, family members, school staff and other Red Oak Behavioral Health employees according to the client's strengths-based individual treatment plan. Assist school-based clients in restoration of social and interpersonal skills through rehabilitation and support to increase community tenure, enhance relationships, establish support networks, increase community awareness, develop coping strategies, and promote effective functioning in the individual's social environment including home, school or work. Partners with school staff and personnel that provide support and guidance to establish appropriate referral processes for mental health services; Works as a member of a designated school-based team(s) to implement school-based mental health services; Attends relevant school meetings to provide consultation and support to students, caregivers, school staff and administrators. Provides individualized education and training specific to the individual's assessed needs, abilities and readiness to learn, as appropriate; Delivers groups during and after school and during periods when school is not in session as needed. Develop and utilize evidence-based interventions to address mental health and behavioral needs; Assists with accessing natural support systems in the community and provides linkage to resources. Meets with assigned Supervisor/Manager for weekly supervision; Participates in ongoing training as required by state, local and organization standards. Adheres to and supports the mission, vision, and values of Red Oak; meets or exceeds designated service delivery expectations. Other duties may be assigned. Requirements: Qualifications: Bachelor's degree in social work, psychology, nursing, or in a related human services field, or non-related Bachelor's degree with a minimum of 3 years relevant/related experience required. At least 1 year of relevant experience in the behavioral health sector. A valid Ohio Driver's License and a safe/operable automobile, with proof of liability auto insurance coverage that meets the state minimum. Knowledge of child development and mental health issues, along with proficiency in delivering evidence-based mental health interventions both inside and outside of school settings. Relevant Skills Ability to speak effectively before groups of clients or employees of the organization. Ability to maintain relevant, timely documentation as required. Ability to write and or type routine reports and correspondence. Job Type: Full-time Pay: $39,399.00 - $41,994.00 per year Schedule: * Day shift Work Location: In person

The Youth Development Specialist (YDS) is a part-time (20-25 hours per week) position that facilitates daily after-school program sessions to girls in grades K-12. This position provides leadership in assigned geographical areas in the planning and implementation of grant-funded programs. Programs are delivered within the framework of the Girl Scouts of North East Ohio council goals and objectives in accordance with each specific grant. When grant-funded, after-school programs are not in session, YDS will assist with other program delivery and administrative tasks, including summer camp sessions. This position is accountable for providing quality program experiences designed to introduce and supplement troop and group activities, which will extend and maintain girl membership in Girl Scouts of North East Ohio. Requirements: Associate's degree or some college experience preferred in: education professions, social work, organizational leadership, youth development or a combination of work-related experience of 2-4 years Computer literacy and technical knowledge of computer software programs such as Microsoft Office Suite. Including applications: Outlook, Teams, Excel, Word. Strong human relations skills such as leadership, networking, and relationship building Classroom management, organizational, and problem-solving skills Able to pay close attention to detail and maintain confidentiality Ability to communicate written and spoken word with tact, diplomacy, and/or authority when necessary Ability to report to assigned locations/sites on time and to meet deadlines Commitment to inclusiveness Knowledge of the Girl Scout program preferred

At UniFirst, we Always Deliver-for our customers and our people. Join us as a Route Coverage Specialist, a key service professional integral to the success of our operations. In this role, you'll provide exceptional service by stepping in to cover delivery routes when our Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you'll ensure our valued customers experience seamless service every time. This dynamic, fast-paced opportunity is perfect for someone proactive, agile, and who enjoys variety. What Your Role Entails: Develop Proficiency Across Multiple Routes: Learn the ins and outs of multiple routes, including customer-specific details, to provide top-tier service. Deliver Garments and Product to Customers: Safely load, transport, and unload clean garments, flat goods, and other products to customers along established routes. Collect and secure used or soiled garments and products for return, ensuring timely and accurate service to meet customer standards Provide Excellent Customer Service: Step in and deliver high-quality service, supporting strong customer relationships through positive interactions and clear communication. Problem Solving: Resolve customer requests independently, using problem-solving skills to ensure satisfaction and maintain customer loyalty. Operational Excellence: Accurately manage invoices, conduct inventory audits, and maintain the safety and appearance of your vehicle. Safety: Follow all traffic laws, safety standards, and company policies to ensure the safety and well-being of yourself, your customers, and the company. Route Support: Collaborate with the Service and Management Teams to support new account installations, assist RSRs on routes, contribute to rerouting efforts, and collections. You will also have the opportunity to upsell and strengthen customer relationships. Effective Communication: Share customer feedback and potential solutions with location leadership. Stay informed about competitor activity in the local market. Core Competencies: Time Management & Adaptability: Ability to adapt to changing routes, conditions, and customer needs. Customer-Centric Mindset: UniFirst is a service-driven company, and as a Route Specialist, you'll play a crucial role in ensuring customer satisfaction. Collaboration & Team Support: While autonomy is key, collaboration within the Service, Production, Sales and Office Department is essential to ensure success. Why You'll Enjoy This Role: Variety: Every day brings new routes and new experiences, ensuring no two days are alike. Agility: Perfect for those who thrive in a fast-paced environment and enjoy navigating different routes, weather conditions, and schedules. Autonomy: Work independently while being part of a supportive team that values service excellence and adaptability. Qualifications What You Bring to UniFirst: Driver's License & Safe Driving Record: Must be at least 21 years old with a valid driver's license, a clean driving record, and reliable transportation. DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam. Educational Requirements: High school diploma, GED, or military service required. Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service. Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus! Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency. Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods. You Will Benefit From: Competitive Compensation: Competitive salary, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more. Work-Life Balance: Monday-Friday day shift schedule. Career Development: Continuous training and growth opportunities. Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives. Join UniFirst for a Rewarding Career At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we'd love to hear from you! About UniFirst UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

ChemMasters is looking for a creative and motivated Marketing / E-Commerce Specialist to support and grow our brand presence through email campaigns, social media, and marketing collateral. This hands-on position is perfect for someone who thrives in a small team environment, loves taking ideas from concept to execution, and enjoys wearing multiple hats across the marketing spectrum. Key Responsibilities: Email Marketing (15%): Plan, design, and distribute monthly campaigns using Constant Contact, aligned with our marketing calendar Create targeted emails for holidays, product highlights, and special events Track and analyze performance metrics to recommend improvements Social Media Management (15%): Manage company Facebook and LinkedIn accounts with consistent, engaging weekly content (employee spotlights, product updates, event recaps) Create and manage video content for digital platforms such as YouTube, including training and product demo videos Collaborate with our website partner to maintain and update website content Brand & Label Management (10%): Coordinate and process label requests through our DEX portal Ensure labels are up to date and compliant with SDS/TDS changes Manage design for sample, approval, and apparel labels E-Commerce (20%): Lead packaging design and optimization for e-platform fulfillment, ensuring alignment with market trends and customer needs Track and analyze engagement data across e-commerce platforms Contribute to monthly e-commerce performance review meetings Create and manage product listings and digital media content Monitor Vendor Central analytics to evaluate performance and deliver actionable insights to the sales team General Marketing Support (40%): Fulfill internal marketing requests (flyers, guides, promotional materials) Support trade shows and training events with branded materials, signage, and logistics Help coordinate photography and branded apparel for events Share responsibility for answering the main office phone line Collaborate with third-party vendor to design promotional brochure Qualifications: 2+ years of experience in marketing (B2B/manufacturing experience a plus) Proficiency with Constant Contact or similar email platforms Familiarity with Canva, Adobe Illustrator, or equivalent design tools Social media know-how (Facebook, LinkedIn, YouTube) E-commerce know-how (Amazon, Walmart, Home Depot) Strong writing and editing skills with an eye for clean, clear messaging Organized, detail-oriented, and able to manage multiple tasks

The Listener Engagement Specialist is a person of integrity who loves the Lord, people, and Heartfelt Radio. He or she is a motivated go-getter passionate about the station and works diligently to connect with donors and the right people at area churches, para-church ministries, and businesses to engage their prayerful and financial support. This tenacious ambassador for Heartfelt Radio is not a novice, but a proven fundraiser who will be rewarded financially as goals are achieved. What We Offer Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training Essential Job Functions Reports to the General Manager. Identifies potential donors, sponsors, and grants to aggressively grow revenue for WKJA. Creates marketing and promotional activities at area events and oversees use of the WKJA Event Trailer. Organize campaigns to acquire listeners and donors, leading to increased donations. Develop sponsorship opportunities with area churches/ministries, businesses, and listeners. Nurtures relationships with sponsors, donors, and ministries for the sustainability and growth of Heartfelt Radio. Maintains an accurate database of listener and donor contacts, as well as progress with sponsors and churches/ministries. Responsibilities Develops fundraising strategies aligned with a biblical philosophy. Cultivates relationships with new listeners, encouraging them to become donors. Converts occasional donors into recurring donors to increase revenue. Engages high-end donors for large, memorial, and legacy gifts. Maintains regular communication with all listeners and donors. Implements fundraising strategies, including: Annual Harvest Time Fundraiser On-air and off-air promotions (within FCC and station guidelines) Direct mail, email, newsletters, and digital promotions Day sponsorships, print materials, and social media Heartfelt Radio website and community events Sponsor Relations Develop sponsorship packages in alignment with Management's goals and FCC regulations. Increase station funding through sponsorship opportunities. Nurture ongoing relationships with sponsors for mutual benefit. Church & Parachurch Relations Build and maintain relationships with area pastors and ministry leaders. Strengthen partnerships between ministries and Heartfelt Radio to reach NE Ohio for Christ. Work toward incorporation of Heartfelt Radio in church missions' budgets. General Responsibilities Fulfill goals set by the General Manager. Assist the General Manager with other assigned duties. Education, Experience & Skills Required Minimum five years in major/planned giving, with a strong drive to increase WKJA revenue. Understands donor interests and fosters strong connections with the media ministry. Actively listens and enthusiastically promotes the station's mission and programming. Works effectively with diverse groups and across denominational lines. Creative, goal-oriented, and skilled in motivating others. Manages multiple projects under deadlines while staying calm under pressure. Handles confidential information with professionalism. Strong grammar, writing, public speaking, and presentation skills. Proficient in Microsoft 365 (Teams, Excel, PowerPoint), financial software, social media, and blogging. Collaborates well, makes sound decisions, and adapts to change. Ready to assist, seek guidance, and learn new processes. Maintains a clean driving record. Other Functions Faith-Driven - Prays for God's guidance and leads others to Christ. Accountable - Provides regular updates on projects and opportunities to the GM. Ethical & Professional - Upholds Christian values, CHM guidelines, and legal business standards. Compliance-Oriented - Adheres to CHM policies and employee handbook regulations. Flexible Schedule - Willing to work extended hours and attend weekend events as needed. Working Conditions Travel up to 50% locally. Will occasionally lift and/or move up to 50 pounds. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills

Are you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device! Text ETP to 25000 to get started or apply through this web posting if you prefer. Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more. We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities. Come join our award winning 12,000 strong organization as we fuel the world and each other! Summary Under the direction of the Director Pipeline Operations, this position will be a Health and Safety Specialist to support petroleum pipeline operations in the Akron District of Energy Transfer and office out of Akron, OH. The Health and Safety Specialist will be responsible for supporting operation employees to ensure health and safety compliance is met across their respective territory, which has sites throughout OH. The individual will need to travel within their territory on a frequent basis, and communicate effectively with various internal clients on a regular basis. Essential Duties and Responsibilities: * H&S Training - Ensure compliance with company and regulatory training requirements through classroom training or computer based training programs. Run reports to demonstrate compliance to area management. * Arrange and coordinate contractors to complete safety training and inspections. * Regulatory Compliance - Conduct routine site visits to inspect compliance with company and regulatory health and safety regulations. Inspections consist of, but are not limited to: Lockout-Tagout, Work Permits, Facility Inspections, and Construction Site Inspections. * Communication - Establish a firm communication system between operations and H&S by making themselves available and responsive to request from internal clients. * Incident Recordkeeping and Investigations - Assist with recording and investigating any H&S incidents. * Emergency Response - Support pipeline and terminal emergencies on a moment's notice, while being prepared to work night shift. * Industrial Hygiene - Schedule industrial hygiene sampling throughout the year to verify employee exposures are below the permissible exposure limits. Requirements: Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below: * Valid driver's license required * Bachelor's Degree preferred or high school diploma or GED, along with equivalent knowledge demonstrated by related work experience. * 0-6 years safety experience preferably in midstream operations * Preferred: BCSP or ABIH certifications * Strong communications skills (verbal and written), mastery of loss control principles, understand the Logistics business, and possess technical safety, health and environmental skills. * Ability to design and present training programs * Proficiency in MS Office computer applications * Strong leadership, interpersonal and conflict resolution skills * Ability to act decisively under pressure and exercise excellent judgment Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Usually, normal office working conditions. * Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. * Occasional overnight travel may be required.

Job Purpose: Responsible for coordinating and providing client asset management support, utilizing a team approach. Monitors transactions and various other client needs and wants on investment accounts, as well as other financial planning needs. You are: Passionate about serving clients and helping them reach their goals. Committed to striving for continuous improvement and learning. A self-starter who needs little direction to get results. Detail-oriented, extremely organized, and adaptable to changing priorities. Able to handle sensitive and confidential information with discretion. Enjoys working independently and with cross-departmental teams. Responsibilities: Provides client relationship support for advisors. Interfaces with clients to provide exceptional service. Interfaces with custodians. Facilitates new client onboarding and account openings/transfers. Completes administrative functions related to clients' accounts. Performs necessary operations functions. Contributes to team effort. Qualifications: Bachelor's degree from four-year accredited college or university; minimum of four years related experience and/or training or equivalent combination of education and experience. Driver's license. Demonstrates high quality analytical and problem-solving skills. Must be extremely detailed oriented. Client Relationship Management (CRM) software experience is a plus. Banking or financial RIA experience is a plus. Must be comfortable using multiple software systems. Ability to effectively prioritize and execute tasks. Demonstrates of creative/innovative approaches that maintain a commitment to JFS's core values. Excellent communication skills. Benefits: Work life balance Medical insurance Dental insurance Vision insurance Life insurance 401(K) match plus profit sharing Paid Time Off Paid holidays Parental leave Referral program STD/LTD Disability Must pass background, education, credit check and drug screen. Must pass pre-employment testing. Must work in the office three (3) days per week. We thank you for your interest in JFS Wealth Advisors, LLC. JFS Wealth Advisors Participates in E-Verify Right To work: *********************************************************************************************** JFS Participation: *******************************************************************************************

Job Purpose: Responsible for coordinating and providing client asset management support, utilizing a team approach. Monitors transactions and various other client needs and wants on investment accounts, as well as other financial planning needs. You are: Passionate about serving clients and helping them reach their goals. Committed to striving for continuous improvement and learning. A self-starter who needs little direction to get results. Detail-oriented, extremely organized, and adaptable to changing priorities. Able to handle sensitive and confidential information with discretion. Enjoys working independently and with cross-departmental teams. Responsibilities: Provides client relationship support for advisors. Interfaces with clients to provide exceptional service. Interfaces with custodians. Facilitates new client onboarding and account openings/transfers. Completes administrative functions related to clients' accounts. Performs necessary operations functions. Contributes to team effort. Qualifications: Bachelor's degree from four-year accredited college or university; minimum of four years related experience and/or training or equivalent combination of education and experience. Driver's license. Demonstrates high quality analytical and problem-solving skills. Must be extremely detailed oriented. Client Relationship Management (CRM) software experience is a plus. Banking or financial RIA experience is a plus. Must be comfortable using multiple software systems. Ability to effectively prioritize and execute tasks. Demonstrates of creative/innovative approaches that maintain a commitment to JFS's core values. Excellent communication skills. Benefits: Work life balance Medical insurance Dental insurance Vision insurance Life insurance 401(K) match plus profit sharing Paid Time Off Paid holidays Parental leave Referral program STD/LTD Disability Must pass background, education, credit check and drug screen. Must pass pre-employment testing. Must work in the office three (3) days per week.

Job DescriptionSalary: $60,000 base + earning potentional of up to $130,000+ with commissions Rate Tracker is a fast-growing fintech company helping small and mid-sized businesses gain access to smarter financial toolsincluding lending, payment processing, and point-of-sale solutions. We combine technology, transparency, and expertise to help business owners scale sustainably while avoiding predatory practices. As we transition leadership, we're seeking a Business Lending Specialist who can build on our strong foundation and drive the next stage of growth in our lending division. What You'll Do Lead and manage our business lending division, ensuring alignment with the overall company strategy. Build and maintain strategic partnerships with ISOs, agents, lenders, and fintech platforms to drive consistent loan origination and business growth. Drive consultative sales process with prospective business borrowers, building trust and delivering financing outcomes that exceed client expectations and support business growth. Build and maintain strategic relationships with 200+ lenders, brokers, and bank partners to secure optimal loan terms for clients. Design lending programs that are competitive, compliant, and aligned with long-term success for business owners. Oversee the loan origination pipeline and improve operational efficiency. Collaborate with marketing, product, and sales teams to support go-to-market strategies. Stay informed of industry trends, regulatory changes, and market shifts. Qualifications 5+ years of experience in business lending, merchant financing, or financial services. Strong understanding of Business Financing, including but not limited to, SBA loans, term loans, equipment financing, working capital, and business lines of credit. Familiarity with fintech platforms, payment processing, and POS systems. Experience managing partnerships or sales channels (ISO/agent networks is a plus). Leadership experience with a proven ability to scale programs and teams. Excellent communication, analytical, and strategic thinking skills. Preferred Qualifications Experience working in a high-growth startup or scaling environment. Knowledge of underwriting, compliance, and risk assessment best practices. Existing industry relationships and network. Why Join Rate Tracker? Mission-driven company focused on ethical lending and business empowerment. Collaborative, growth-oriented culture. Competitive compensation + performance-based bonuses. Health benefits, paid time off, and ongoing career development.

GENERAL PURPOSE OF THE JOB: The Specification Specialist reviews and develops project specifications and Scopes of Work to ensure compliance with local building codes, industry standards, and company standards, using their expertise to select appropriate items based on project requirements. We are looking for an Associate Specification Specialist to support our Pacific Northwest Region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop AIA MasterFormat specifications that comply with Tremco requirements, purchasing agreements, local building codes, and industry standards (NRCA, SPRI, Factory Mutual, etc.). Develop specifications in compliance with IBC, IECC, and Tremco-specific requirements & standards Develop specifications based on individual project Scopes of Work, using expertise, experience, and best practices to select appropriate items. Assist Estimators in understanding specifications for bid preparation and pricing. Calculate wind-uplift design pressures based on project specifics. Understand and apply 3rd party test reports for Tremco systems for specifications Identify and resolve service, process, or quality system problems; ensure proper resolution implementation. Implement best practices to enhance the efficiency and accuracy of the specification development process. Stay updated with compliance policies to ensure specifications and drawings align with contract agreements. Monitor and ensure compliance with evolving building codes, industry regulations, and roofing standards by staying current with building code changes; escalate and implement necessary adjustments in design and construction practices. Ensure specification work is completed in a timely manner Ensure specification work is compliant, clear, concise, correct, and complete. Ensure compatibility of specified products. Collaborate, coordinate, and communicate with Program Managers, Construction Managers, Sales, Estimators, and Field Technicians throughout the specification development process to ensure contract requirements are specified. Communicate with Product & Technical as needed throughout the specification development process. Provide support to the Specification Specialist team and Product & Technical Solutions Department to achieve company-wide goals and targets. Maintain educational credentials Responsibilities include any and all responsibilities deemed necessary by the manager Utilize Tremco's platforms for job and data management (E-builder, Spec Writer, Salesforce, Microsoft Teams, etc.). Competent in Tremco's products and systems, including application, use, coverage rates, compatibility, and limitations. Competent in UL Product iQ, RoofNav, Florida Building Code (NEMO reports) and NRCA Roof Wind Designer websites/programs. These additional duties may also be required depending on region: Prepare and review addenda and pre-bid documentation as needed. Create AutoCAD drawings from detailed Scopes of Work. Use established cost models to build a price for company bids Assist & train Sales Reps with the Specification process Assist & train in proposal/presentation preparation for key accounts CERTIFICATES, LICENSES, REGISTRATIONS: American Institute of Architects (AIA) member Construction Specifications Institute (CSI) member OTHER SKILLS AND ABILITIES: Computer Skills - Ability to efficiently use computers, type accurately, navigate the internet, and utilize basic computer functions to support daily tasks and communication. Highly Proficient Attention to Detail - Ensuring specifications are accurate and meet company standards. Proficient Technical Knowledge - Understanding of building materials and codes, construction techniques, as well as building material characteristics, performance and compatibility Strong Technical Knowledge - CAD knowledge / familiarity Strong Analytical Skills - Ability to assess project requirements and select appropriate items. Strong Communication Skills - Effectively communicate verbally and in writing Strong Organizational Skills - Managing multiple projects and administrative tasks efficiently in alignment with deadlines Strong Problem-Solving - Addressing any discrepancies or issues in project specifications Strong Collaboration Skills - Effectively collaborating with colleagues and sales teams. Strong Technical Adaptability - Learning and using various software or tools; adapting to new technologies and processes; troubleshooting and resolving technical issues. Strong Cognitive Flexibility - Ability to learn new concepts quickly; problem solving in novel situations; open-mindedness to different perspectives Strong Program Familiarity - Microsoft 365 suite, Salesforce, RoofNav, UL IQ, Miami-Dade Product Control Search Strong Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

GENERAL PURPOSE OF THE JOB: The Specification Specialist reviews and develops project specifications and Scopes of Work to ensure compliance with local building codes, industry standards, and company standards, using their expertise to select appropriate items based on project requirements. We are looking for an Associate Specification Specialist to support our Pacific Northwest Region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop AIA MasterFormat specifications that comply with Tremco requirements, purchasing agreements, local building codes, and industry standards (NRCA, SPRI, Factory Mutual, etc.). Develop specifications in compliance with IBC, IECC, and Tremco-specific requirements & standards Develop specifications based on individual project Scopes of Work, using expertise, experience, and best practices to select appropriate items. Assist Estimators in understanding specifications for bid preparation and pricing. Calculate wind-uplift design pressures based on project specifics. Understand and apply 3rd party test reports for Tremco systems for specifications Identify and resolve service, process, or quality system problems; ensure proper resolution implementation. Implement best practices to enhance the efficiency and accuracy of the specification development process. Stay updated with compliance policies to ensure specifications and drawings align with contract agreements. Monitor and ensure compliance with evolving building codes, industry regulations, and roofing standards by staying current with building code changes; escalate and implement necessary adjustments in design and construction practices. Ensure specification work is completed in a timely manner Ensure specification work is compliant, clear, concise, correct, and complete. Ensure compatibility of specified products. Collaborate, coordinate, and communicate with Program Managers, Construction Managers, Sales, Estimators, and Field Technicians throughout the specification development process to ensure contract requirements are specified. Communicate with Product & Technical as needed throughout the specification development process. Provide support to the Specification Specialist team and Product & Technical Solutions Department to achieve company-wide goals and targets. Maintain educational credentials Responsibilities include any and all responsibilities deemed necessary by the manager Utilize Tremco's platforms for job and data management (E-builder, Spec Writer, Salesforce, Microsoft Teams, etc.). Competent in Tremco's products and systems, including application, use, coverage rates, compatibility, and limitations. Competent in UL Product iQ, RoofNav, Florida Building Code (NEMO reports) and NRCA Roof Wind Designer websites/programs. These additional duties may also be required depending on region: Prepare and review addenda and pre-bid documentation as needed. Create AutoCAD drawings from detailed Scopes of Work. Use established cost models to build a price for company bids Assist & train Sales Reps with the Specification process Assist & train in proposal/presentation preparation for key accounts CERTIFICATES, LICENSES, REGISTRATIONS: American Institute of Architects (AIA) member Construction Specifications Institute (CSI) member OTHER SKILLS AND ABILITIES: Computer Skills - Ability to efficiently use computers, type accurately, navigate the internet, and utilize basic computer functions to support daily tasks and communication. Highly Proficient Attention to Detail - Ensuring specifications are accurate and meet company standards. Proficient Technical Knowledge - Understanding of building materials and codes, construction techniques, as well as building material characteristics, performance and compatibility Strong Technical Knowledge - CAD knowledge / familiarity Strong Analytical Skills - Ability to assess project requirements and select appropriate items. Strong Communication Skills - Effectively communicate verbally and in writing Strong Organizational Skills - Managing multiple projects and administrative tasks efficiently in alignment with deadlines Strong Problem-Solving - Addressing any discrepancies or issues in project specifications Strong Collaboration Skills - Effectively collaborating with colleagues and sales teams. Strong Technical Adaptability - Learning and using various software or tools; adapting to new technologies and processes; troubleshooting and resolving technical issues. Strong Cognitive Flexibility - Ability to learn new concepts quickly; problem solving in novel situations; open-mindedness to different perspectives Strong Program Familiarity - Microsoft 365 suite, Salesforce, RoofNav, UL IQ, Miami-Dade Product Control Search Strong Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

About PartsSource PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience. PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems. Junior E Commerce Product Taxonomist Specialist We are looking for a motivated and detail-oriented E-Commerce Product Taxonomist Specialist to join our team. This role is essential for supporting the organization and structure of products in our B2B healthcare ecommerce marketplace, which provides critical care products and services to hospitals and healthcare systems. The ideal candidate will have a solid understanding of taxonomy principles and data management best practices to help optimize product categorization, improve product discoverability, and enhance user experience. You will work closely with product information, merchandising, and product management teams to optimize the overall experience of browsing for and selecting products on our website. Duties/Responsibilities: * Assist in maintaining and refining the product taxonomy and category schema for our B2B ecommerce marketplace. * Work with cross-functional teams to ensure consistent and accurate product categorization. * Support taxonomy development efforts to create a clear and structured organization for product attributes and variations. * Help maintain data integrity by adhering to data governance standards and best practices as products evolve. * Contribute to the normalization of product attributes to ensure consistency across the platform and enhance taxonomy usability. * Support the implementation of classification standards and collaborate with AI teams to explore auto-classification opportunities. * Assist in analyzing user behavior data and search patterns to identify opportunities for improving taxonomy and search accuracy. * Work with SEO specialists to ensure alignment between taxonomy and optimization strategies, improving product visibility. * Contribute to the development and enforcement of documentation and standards for taxonomy management. Required Skills/Abilities: * Strong attention to detail and ability to organize information effectively. * Basic understanding of taxonomy principles and data management best practices. * Experience in designing or contributing to taxonomy structures for ecommerce platforms, especially in B2B contexts, is a plus. * Familiarity with data governance and normalization techniques. * Experience with taxonomy management tools, content management systems (CMS), or product information management (PIM) systems is an advantage. * Good analytical skills, with an ability to interpret user data to improve product categorization. * Strong communication skills and the ability to work collaboratively across teams. * Ability to adapt and thrive in a fast-paced environment. * Familiarity with PIM platforms (e.g., Stibo, Informatica, in River, Salsify) is a plus. * Experience with DXM platforms (e.g., Bloomreach, Coveo, Adobe XM) is a plus. * Familiarity with the healthcare industry is a plus. Education and Experience: * 3-5 Years of experience in taxonomy, data management, or a related field. * A degree in Library Science, Information Systems, Data Management, Human-Computer Interaction, or a similar field is preferred. #LI-AM1 Benefits & Perks * Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!) * Career and professional development through training, coaching and new experiences. * Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity. * Inclusive and diverse community of passionate professionals learning and growing together. Interested? We'd love to hear from you! Submit your resume and an optional cover letter explaining why you'd be a great fit. About PartsSource Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. In 2021, Bain Capital invested in the platform, further accelerating our growth and long-term impact within the healthcare industry. * Read more about us here: * PartsSource Named to Newsweek's List of the Top 200 America's Most Loved Workplaces for 2024 * PartsSource Named One of the Top 100 Healthcare Technology Companies of 2023 * WSJ: Bain Capital Private Equity Scoops Up PartsSource * PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone. Legal authorization to work in the U.S. is required.

Full-time, 40 Hours/Week Day Shift: 8:30am - 5pm Onsite Serves as first point of contact for coordinating Radiology Services for out-patients, internal and external providers and other clinical and support staff. As a team member, you will work to provide the best care and services, to ensure customer satisfaction and a positive patient experience, upholding the Akron Children's Hospital's culture and values. Responsibilities: Manages complex scheduling and coordination of services for Radiology appointment requests. Responsible for knowledge and understanding of clinical criteria warranting specific Radiology orders, and scheduling according to the Department of Radiology guidelines. Responsible for verifying and ensuring that all patients' physician orders are received, written and ordered correctly and in accordance with Radiology guidelines and protocols. Ability to communicate STAT results to providers and patients, while maintaining HIPPA compliance and demonstrating sensitivity to the patients and families. Gathers appropriate registration information, including demographic and insurance verification to expedite the Authorization/ Pre-Certification process and to achieve optimal reimbursement. Greeting and registering outpatients for their appointments that includes gathering accurate demographic and financial information or scheduling of walk-in patients. Other duties as required. Other information: Technical Expertise Experience working with all levels within an organization is preferred. Experience in healthcare is preferred. Basic knowledge of medical terminology and patient scheduling experience preferred. This position requires excellent communication skills. Education and Experience Minimum of 1 year experience in patient registration, scheduling, office, or a customer service role, using computers, required. High School Diploma or GED required. CHAA (Certified Healthcare Access Associate) or related medical certification a plus. This position requires telephone work, customer interface, the ability to work independently and use sound judgement Full Time FTE: 1.000000

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum Care Midwest is searching for a Tech Support Analyst. This will primarily be an onsite role, serving the clinical and administrative locations of Unity Health. This position will lead the technical support and maintenance of the Information Technology Operations for our care delivery organization, Unity Health Network, in the Northeast Ohio area. The ideal candidate will be detail-oriented and well-experienced in IT services and support, preferably in a healthcare environment. The ideal candidate will also demonstrate service excellence through the managing and leading of multiple, complex technology projects and coordinating them through the change management and project management process. This role will be essential to leading standards for break/fix work at various healthcare sites in the area as well as scheduling and performing preventative maintenance to ensure stable operations. Primary Responsibilities: Model customer support courtesy across all technology verticals - IT service delivery, operations, business processes, and clinical areas Document work completed Participate and lead in disaster recovery and business continuity plans and ensure consistent 24x7 monitoring of critical business applications Participate and lead in reporting that provides tracking, pattern recognition (common problem categories, resolution techniques), and measures the effectiveness of the problem management process Participate and lead in RCA (root cause analysis) meetings, completing and documenting assigned action items Provide feedback to IT leadership to establish and maintain service level objectives for IT operations Actively participate in disaster recovery planning and rehearsals Serve as a mentor to Associate Tech Support Analyst role You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Skills: High School Diploma/GED (or higher) 5+ years of experience working with Information Technology to include user endpoint devices, printers, and network switches 4+ years of experience utilizing an IT service management (ITSM) tool Intermediate level of proficiency in the lifecycle management and technical support of diagnostic and other biomedical equipment Access to reliable transportation & a valid US driver's license Preferred Skills: Bachelor's degree in information technology, Healthcare IT, business, or a related field Microsoft, Networking, or Cybersecurity certifications ITIL 4 Foundations certification 3+ years of experience working within a patient care environment Demonstrated understanding of Cisco network switches Demonstrated understanding of VOIP solutions Demonstrated understanding of network firewalls The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED