Specialist jobs in Kirkland, WA - 891 jobs

About the job Customer Service Specialist Job Title Customer Service Specialist (Order Entry & Payment Processing) - Contract-to-Hire 6 months Company Renton-based manufacturer Schedule Monday-Friday, 8:00am-5:00pm (flexibility within ~1 hour) Employment Type 6-month contract-to-hire (long-term opportunity) Pay $55,000-$60,000/year (approx. $26.50-$29.00/hr) Overview Were hiring a Customer Service Specialist to support a small, collaborative team (8-10 people). This role is primarily email/inbox management, order/data entry, and basic payment processing, with light phone coverage. Youll work mainly in Microsoft Outlook/Teams, and youll learn an older ERP System (Epicor 10) on the job. Responsibilities Daily order processing and accurate entry of orders/purchase orders in the ERP Manage a shared Outlook inbox: respond to product/order/payment inquiries and keep the inbox cleared/organized Provide order confirmations, tracking updates, stock/ETA responses, and route requests internally as needed Basic payment processing (credit card payments via payment link or by phone) Light phone support (answer basic questions and transfer to the right internal contact; not a sales role) Support simple reporting/admin tasks (basic Excel reports, internal coordination) What Theyre Looking For (Top 3) Personable team fit (small team, customer-first mindset) Strong attention to detail (order entry / purchase order data accuracy) Solid office admin skills (Outlook/Teams-heavy workflow, organization, follow-through) Required Qualifications Experience in customer service plus order processing / data entry Experience handling payments (credit card processing / payment links / invoices) Strong written communication (email-first role) and comfort multitasking Proficiency with Outlook/Teams and basic Excel/Word Customer.specialist.role Marcobe Preferred Experience with ERP software (Epicor a plus; not required) Manufacturing/distribution/customer support background Conversion Benefits (once hired full-time) Upon conversion to full-time, the client offers a competitive benefits package including: Customer.specialist.role Marcobe Medical, dental, and vision 401(k) with company match 20 days PTO annually + holidays Ongoing training and development

About the job Class A -Local Dedicated Intermodal. Home Daily -$1400-$1800 Weekly! Please read entire Ad HAZMAT ENDORSEMENT REQUIRED WITHIN 60 Days of hire No SAP Drivers! CLEAN Class A CDL= NO INCIDENTS WITHIN PAST YEAR 6 Months 53 ft Tractor Trailer Experience within past year Required CDL ADDRESS MUST MATCH HIRING AREA Must live within 50 miles of Sumner, Seattle or Troutdale no termination from last driving job No Sap Drivers- Hair Follicle drug screen W2 +benefits, Major Carrier- Nationwide Fleet Local Intermodal Home Daily Day or Night Shifts available Flexible start times between 3-7am or 3 pm start times Sumner Terminal Picking up and dropping off containers locally Drop & Hook- Live load/unload - No Touch Freight Hazmat is a requirement within 60 days of hire. Will reimburse Hazmat endorsement class cost. Home daily, no touch freight, 80% of loads are within a 1-40 miles radius. ($36.50 per load!) 10-12 hours shifts Sundays through Thursdays, Friday and Saturday off Or Tuesdays through Saturdays, Sunday and Monday off Day Cab Slip Seat $16 per hour + overtime after 40 Hours Plus $36.50 per load 3-4 Loads per day average $1400-$1800 weekly average! (Will have runs through Oregon ) Local, 1,000 miles weekly average $16 per hour with Overtime after 40 hours! plus $36.50 per load (10-12 hr days. 3-4 loads per day) Plus $18.25 per stop $1400-$1800 weekly average! $80-$95k yearly average Please apply with updated resume showing 53' experience or Please text What city you're in and How much experience 53' TT experience in past year to Benny ************ (Text Only) CLEAN CDL= NO INCIDENTS WITHIN PAST YEAR No Sap Drivers-Hair Follicle Test CDL Address Must Match hiring area HAZMAT ENDORSEMENT REQUIRED WITHIN 60 Days of hire Job Type: Full-time Pay: $1,400.00 - $1,800.00 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid orientation Paid time off Pet rider program Referral program Vision insurance Supplemental Pay: Bonus opportunities Trucking Driver Type: Company driver Solo driver Trucking Route: Dedicated Local

KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives. KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate. This is an in-person position in our Seattle, Washington office. Essential Duties and Responsibilities Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance Support IT-led projects and system rollouts in a hands-on environment Troubleshoot user access issues on company devices Provide technical support for video conferencing systems and meetings Deliver user training on tools, applications, and IT policies Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution Research, evaluate, and recommend new technologies to improve IT processes Create, update, and manage IT process guides and training resources Provide IT support and onboarding for new and existing employees Assist with implementing and monitoring IT security measures Travel to KBC offices as needed to provide onsite support Preferred Qualifications Strong understanding of IT asset management and lifecycle processes Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms Familiarity with IT security best practices and access management Excellent communication skills with the ability to train and support non-technical users Strong problem-solving skills with the ability to prioritize multiple requests Experience working both independently and collaboratively across teams Education and Experience Bachelor's degree in Information Technology, Computer Science, or a related field 3+ years of experience in IT support, systems administration, or a related role The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.

Note: C2C Not approved. About the Role The Shipping & Receiving Coordinator plays a critical role in ensuring smooth, efficient, and reliable shipping, receiving, and mail operations for the organization. This position supports employees, internal departments, and VIP recipients through precise logistics handling, exceptional service, and a high level of operational coordination. The ideal candidate is detail-oriented, proactive, and comfortable managing physical tasks in a fast-paced environment. Key Responsibilities: Shipping, Receiving & Mail Operations Manage all incoming and outgoing package shipments. Process, sort, track, and deliver incoming flat mail. Weigh and apply postage for outgoing flat mail. Wrap, stage, and schedule outgoing large freight shipments. Ship VIP packages, including: VIP gifts Player kits Miscellaneous VIP shipments Deliver or coordinate pickup for employee packages. Deliver over-goods to the Facilities Team Project Manager for compliance tracking. Oversee daily mailroom operations and ensure accuracy and timeliness. Maintain and update mail tracking systems and databases. Schedule pallet pickups and ensure accurate coordination. Order and track FedEx and other shipping supplies. Dock & Delivery Coordination Serve as the primary Loading Dock Master, overseeing dock operations. Approve and track all incoming and outgoing large deliveries. Coordinate delivery approvals with building management. Support deliveries related to IT, Events, Facilities, and other large shipments. Facilities & Ticketing Support Triage, assign, and complete all mail- and package-related Facilities tickets. Monitor and respond to Facilities Slack channels. Assign Facilities tickets to the appropriate team members daily. Support Facilities operations and assist with general office needs as required. Compliance & Vendor Management Manage building-related Certificates of Insurance (COIs). Track upcoming COI expirations and ensure timely renewals. Office Support Deliver new-hire business cards upon arrival. Install employee nameplates as they are delivered. Physical Requirements Ability to lift, carry, and move boxes weighing up to 60 pounds. Role requires frequent walking, bending, lifting, and movement throughout the facility. What You Bring Experience in facilities, logistics, mailroom operations, or shipping/receiving (preferred). Strong organizational and multitasking skills. Excellent communication skills and attention to detail. Ability to work both independently and as part of a team. Comfort working in a fast-paced, physically active environment.

Adjudicates claims submitted by outside purchased services for PMC's enrolled capitated population and communicates those actions. Adjusts complex claims for advanced processing needs. Responds to Customer Service Requests and resolves problem claim situations. Providence caregivers are not simply valued - they're invaluable. Required Qualifications: H.S. Diploma or GED or equivalent experience in Health Care Business Administration. 2 years in Managed Care operations. 1 year of Claims processing experience, in a TPA, MSO, HMO, PHO or large group practice setting. Experience with areas of specialty claim processing (COB, Adjustments, Point of Service, Home Health and Encounters). Information systems supporting the administration of managed care products. Preferred Qualifications: IDX healthcare software application. CHAMPUS, Medicare and/or Medicaid benefits/programs.

About the Role At Cline Jewelers, we're known for curating and preserving an exceptional estate jewelry collection. As our new Inventory Manager, you'll play a critical role in overseeing the movement, accuracy, and documentation of our merchandise-from one-of-a-kind vintage pieces to new acquisitions. You'll lead the organization and flow of inventory while supporting pricing, tagging, and strategic process improvement. This is an ideal opportunity for someone who thrives in a hands-on role, values precision, and enjoys collaborating with both sales and shop teams in a fast-paced retail setting. What You'll Be Doing Manage and track a large volume of jewelry inventory using our established systems Ensure all items are properly received, tagged, documented, and classified for sales and appraisals Oversee product movement across departments, custom jobs, and estate purchases Collaborate with sales and operations to ensure inventory aligns with merchandising needs Support pricing and flow of merchandise in and out of the store Support all shipping procedures Develop and refine inventory procedures to improve turnaround time and accuracy Maintain accuracy on the website, pricing, pictures, in stock items Manage inventory on Ruby Lane & Etsy Supervise and mentor one team member, fostering a detail-driven and collaborative work culture Maintain an organized, professional workspace What We're Looking For Previous experience in inventory management or retail operations, preferably in jewelry, luxury goods, or a product-based business Strong attention to detail, accuracy, and documentation Familiarity with inventory software or POS systems (The Edge a plus) Ability to communicate effectively across departments and with vendors Experience supervising or training team members Comfortable working full-time A positive attitude and a desire to contribute to a growing, process-driven team Required Qualifications Background in gemology or jewelry appraisal (GG certification) Knowledge of gemstone classification, metals, and jewelry history Experience processing estate collections and creating accurate inventory records

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Job Summary The Department Specialists will maintain a proper in-stock level of merchandise and strive for product knowledge in all areas of the store to enhance customer service. Department Specialists will also assist in maintaining clean and orderly merchandise presentation and overall store cleanliness. Essential Duties and Responsibilities Customer Service Project a positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess good product knowledge and knowledge of store layout and location of products. Store Operations Responsible for cycle counting and maintaining desirable inventory level in assigned department(s). Work with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Ensure accurate receiving, checking in and stocking of merchandise in assigned department(s). Responsible for maintenance of back stock levels in assigned department(s). Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area, especially in assigned department(s). Assist with overall maintenance of the store. Ensure that weekly price changes are done in assigned department(s). Ensure that monthly cycle counts and negative on hand reports are completed in assigned department(s). Assist with providing a clean and orderly sales floor including end caps and ad merchandise. Assist with merchandise resets throughout store, especially in assigned department(s). Ensure signage is current in assigned department(s). Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Participate in store meetings. Communicate any merchandising, cost control or sales ideas to General Manager. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Floor sales and/or replenishment experience in a retail environment preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $18.00 For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail

Required Qualifications 8+ years of experience in enterprise monitoring and observability, with at least 5 years in Dynatrace architecture and design. Deep expertise in Dynatrace SaaS and Managed platforms, including DQL and advanced dashboarding. Strong understanding of multi-cloud architectures (Azure, GCP) and container orchestration (Kubernetes, PCF). Proven experience in designing integrations with CI/CD, ITSM, and automation frameworks. Solid grasp of networking, distributed systems, and application performance principles. Excellent communication and leadership skills to influence stakeholders and guide technical teams.

The ‘Assessor - Project CYPHER' is embedded within Amazon and is responsible for conducting comprehensive facility assessments, collecting data, and documenting cyber-physical assets across Amazon's Corporate facilities. This role combines technical acumen with project management skills to ensure accurate digital documentation and modeling of facility infrastructure. The day-to-day responsibilities of this job include extensive coordination with Amazon employees, facility management teams, site security teams, and various stakeholders in the security technology and cybersecurity verticals. The Assessor will be required to conduct comprehensive facility assessments, data collection, and documentation of cyber-physical assets. Performing site assessments will require the ability to stand/walk for several hours a day. Domestic and some international travel (25% of time) will also be required. This position would be a good fit for someone looking to apply strong tactical skills to complex challenges with high frequency and scale. The ideal candidate will be comfortable working in various facility environments, managing complex projects, and maintaining professional relationships across multiple levels. Success in this role requires strong organizational skills, as well as the ability to quickly engage stakeholders; interpersonal skills are essential. This position will report to the CYPHER program manager, who is based in London. Location: This is an in-office role (Seattle, WA) that will require significant business travel (25% of working weeks). Employment Status: Full-time, fixed-term contract (12 months). 40 hours PW. Salary and benefits: Annualized salary $70-80k depending on experience. 401K, dental, vision and health insurance. Key Responsibilities Pre-Assessment Operations Analyze and synthesize asset data from multiple platforms (Atlas and FMS - Amazon real estate platforms) Establish communication channels with facility management, security, and business teams Secure necessary site access permissions and image capture approvals Review site-specific security protocols and requirements Prepare assessment schedules and logistic plans Facility Assessment & Documentation Conduct thorough facility assessments, walking through all workspaces Generate comprehensive 3D floor plan route maps using a 360 camera Perform systematic documentation and tagging of cyber-physical assets Generate photographic documentation of any new or suspicious devices Navigate and assess complex facility spaces, including restricted areas Collect and document detailed asset specifications and attributes Program Management Create and deliver operational metrics and reports Develop and maintain Standard Operating Procedures (SOPs) Contribute to internal documentation and guidance materials Present periodic business reviews (Weekly, Monthly, Quarterly) Engage effectively with stakeholders across all organizational levels Knowledge and Experience 3 years' experience in security, facilities management, or similar field (essential) Experience in audit, assessment, or compliance (highly desirable) Knowledge of Amazon Corporate Security (ACS) or Amazon Global Real Estate and Facilities (GREF) (highly desirable) Skills (Essential) Networking, interpersonal skills, consensus building Aptitude for learning new tools and processes, creating procedures, and implementing best practices Ability to identify and escalate process blockers and risks Ability to travel domestically and internationally Experience with Microsoft Office Suite Ability to pass appropriate background screening checks as specified by vendor and Amazon Skills (Desirable) Basic competence with OT and IoT systems and infrastructure Understanding of facility safety and security protocols Understanding of commercial or industrial facility assessment Proficiency with asset management systems Strong analytical and problem-solving capabilities Behaviours Demonstrable affinity with the Amazon leadership principles, especially ‘bias for action', ‘deliver results' and ‘earn trust' Self-motivated with proven ability to work both independently and collaboratively Resilient and resourceful

Founded in 1995, National Products began supplying the world with our industry leading RAM Mounting Systems. Relied on by the world's most rugged industries, we serve motorcyclists, kayak fishers, delivery drivers, farmers, pilots, extreme sports enthusiasts, and others with mounting solutions for high vibration environments. We manufacture mounts for action cameras, tablets, phones, and other displays across nearly every mobile market. Made right here in Seattle, we are proud to offer a lifetime warranty on most products. Job Summary At National Products Inc, the Sales Support Specialist is a key role in the Sales Operations team connecting our customers with the things they need. Grow your Inside Sales CRM experience within a strong and established structure by focusing on order management and demand planning assistance for Fortune 500 companies. Our Sales Support Specialists work as a team to enhance customer success. Demand for RAM Mounts is at an all-time high and we want to capitalize on new market opportunities by reducing order friction and inspiring customers' new orders. Specific Duties Processing Purchase Orders and Order Revisions as backup Order Entry Capturing and updating precise and relevant customer details in our ERP software Supporting NPI's Account Management team on customer-specific solutions Provide order status updates and support customer requests Supporting operational process improvements to adhere with our ISO:9001 Quality system Proactively refine best practices to improve efficiencies of sales team Draft, update, and maintain Standard Operating Procedures (SOPs) to ensure clarity, accuracy, and alignment with current operational practices. Manage hundreds to thousands of customer support tickets weekly to prioritize customer needs. Skills and Qualifications Data entry experience requiring a high degree of accuracy Able to read and understand discrete PO's and communication skills to resolve discrepancies Production operations mindset, embracing FIFO/MTO order management principles Experience collaborating with buyers for forecast and discrepancy resolution between ERP and CRM systems Strong web-based application skills for support ticketing Clear verbal and written communication skills Highly organized task management skills Excellent time management and efficiency focus Education and Qualifications High school diploma required Work experience within just-in-time-delivery Original Equipment Manufacturing preferred Inside sales experience preferred Hourly Range: $25.00 - $30.00 Benefits Employer paid Medical, Dental, Vision, and Life Insurance Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays 401k with up to 4% employer match Additional paid parental leave beyond state/federal offerings Quarterly catered lunch events for all employees RAM Mounts product discounts Position Status: Full Time Position Location: Onsite A drug screening will also be required (THC or Marijuana not screened during pre-employment test).

We are Trusted Partners | Supporting Flight. Our more than 50 years of success is the result of our employees who have dedicated themselves to providing unmatched quality, service and safety in aircraft maintenance, repair and overhaul. Being a part of ATS offers an opportunity to build meaningful partnerships, innovate new ideas, do the right thing, and make our company a great place to work! Your Work Matters - And So Do YouAt ATS, we reward your contributions with a well-rounded compensation package designed to support you today and help you plan for tomorrow: Hiring base pay range: $20.77 - $24.00 hourly, plus annual bonus eligibility Comprehensive health coverage - medical, dental, vision, and more 401(k) with company match and access to personal financial advisors Generous time off - PTO, holidays, and paid parental leave Tuition assistance and loan repayment for AMT programs On-the-job training and leadership development through ATS Academy Employee discounts on travel, tech, wellness, and more Confidential 24/7 support through our Employee Assistance Program SHIFT: This position will work Friday through Monday, 5:00a - 3:30p SUMMARY: Under general supervision, the Logistics Specialist proactively supports operations and customer support activities in their assigned area(s). Identifies critical items before they impact the completion of production and maintenance schedules. Provides customer support to various areas within the Supply Chain group. ESSENTIAL DUTIES AND RESPONSIBILITIES: Warehouse Hangar Part Department (HPD) Clerk: Moves and transports product using forklift. Pulls in-house requisitions to fill demand from production. Delivers Heavy Distribution products as needed to support operations. Performs daily Picklist-Pull inventory and stages for production. Builds kits or consolidates parts for production. Runs ERP In-Transit report & verifies items have been issued. Performs daily inventory cycle counts for accuracy. Maintains customer requirements in inventory accuracy and parts segregation. Fills out HAZMAT paperwork for items being transported to other on-site locations. Performs stores and warehouse internal inspections in preparation for live audits. Transfers and put away stock from receiving. Puts away recapped CFE parts and material into CFE-ERP. Maintains accountability of stock for various CFE inventory. Drives to local supplier sites to retrieve inventory. Transports inventory by AOG vehicle every 2 hours to other buildings as location requires. Transports inventory by AOG vehicle as required by immediate request from production. Travels to other local ATS buildings to put sheet stock away or unload large items. Unloads supplier trucks as needed to assist Receiving. Pulls RMA return requests for shipping to supplier. Updates off-units in Oracle. Works with customers on disposition of off-units and stock. Monitors email requests from internal production and support departments. Maintains up to date training in ATS Plateau platform. Warehouse Shipping Clerk Moves and transports product using forklift. Fills out HAZMAT paperwork for items being transported to other on-site locations. Performs stores and warehouse internal inspections in preparation for live audits. Assists Shipping with preparation of shipments, including packing, boxing and crating. Drives to local supplier sites to retrieve inventory. Prepares shipments for Alt Solutions. Prepares Outside Service shipments. Maintains order for crates and provides dimensions and weights to supplier. Monitors email requests from internal production and support departments. Responds to daily questions from production about parts, tooling, and chemicals. Relays shipping information to Account Service Reps and customers as needed. Maintains up-to-date training in ATS Plateau platform. OTHER DUTIES: May operate light passenger vehicles, vans, pickup trucks, etc. to transport passengers, materials, or equipment in an industrial area, either inside or outside the local area. Assists with special projects as assigned. Performs other duties as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE SKILLS AND ABILITIES: Ability to communicate effectively both verbally and in writing. Ability to read, comprehend and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to operate general office equipment including personal computer, fax, and copy machine. General knowledge of MS Office (Outlook, Word, Excel). Ability to perform basic mathematical functions. Ability to solve practical problems. Good customer service skills. Ability to carry out a variety of instructions furnished in written, oral, diagram, and schedule form. Ability to use sheet metal shear, band saws, skill saws, hot knives, vises, and other common tools to create tooling containers and shipping crates. Ability to use forklifts, pallet jacks, hand trucks, and other various material handling equipment to move, stage, and deliver parts, tools, and raw stock materials. Knowledge of shipping systems including FEDEX, UPS and LYNDEN. EDUCATION AND EXPERIENCE: Minimum of one (1) year of inventory handling and control or warehouse operation experience required, including operation of trucks, pallet jacks, and forklifts. Forklift certification required (must obtain certification within 60 days of hire). 49CFR and IATA dangerous goods training (compliant to ATS requirements within 30 days of hire). Valid state driver's license required for the areas of Operation Support Representative, Warehouse HPD Clerk, Warehouse Shipping Clerk and Tooling & Calibration Clerk. PHYSICAL EFFORT AND DEXTERITY: While performing the duties of this job, the employee will be required to sit; use their hands and arms; and talk or hear; and focus on objects close up. The employee will also be required to stand, walk, stoop, kneel, crouch or crawl. The employee may be required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Compensation The full base pay range for this position is $20.77 - $27.00 hourly, not including bonuses or benefits. Your pay will be based on your experience, skills, and education, as well as internal equity to ensure fairness across the team. Candidates closer to the lower end of the range are typically building their expertise, while those at the higher end bring significant experience and specialized knowledge. This position is also eligible for an annual performance bonus. EEO EMPLOYER STATEMENT: ATS is committed to providing equal employment opportunities to all employees and applicants, and prohibits discrimination, harassment, and retaliation of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state, or local laws. ATS is also committed to protecting its applicants for employment and independent contractors from unlawful discrimination, harassment, and retaliation. Provisions in applicable laws providing for bona fide occupational qualifications or business necessity will be adhered to where appropriate. As part of our equal employment opportunity policy, ATS will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, Armed Forces veterans and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.

The Intake Specialist plays a vital role in the process of onboarding potential clients. They are responsible for meeting with individuals engaging in services offered by the firm, confirming client information, communicating case eligibility options, and providing information regarding the process for relief options. The Intake Specialist is a professional position that ensures a smooth and efficient client onboarding experience.. Key Responsibilities: Meet with potential clients to effectively communicate the firm's unique value proposition, services, and benefits. Build and maintain strong relationships with potential clients by providing exceptional customer service, demonstrating empathy, and addressing their concerns and questions. Review the information provided by potential clients. Sign up new clients, while addressing any concerns, and highlighting the benefits of working with the firm. Collaborate closely with our team of attorneys, paralegals, and legal assistants to ensure a smooth transition of newly onboarded clients to begin their case process. Provide accurate and comprehensive information about the client and their case to facilitate efficient case management. Maintain detailed records of client interactions, consultations, and activities in the firm's customer relationship management (CRM) system. Provide regular updates to management on performance, and ensure the proper use of systems to guarantee accurate reporting. Handle any additional tasks or responsibilities as directed by management. Qualifications: All candidates must have a Bachelor's Degree. Must be fully bilingual- Spanish & English. Must possess at least 2 years of professional experience, preferably working in an immigration law firm. Strong persuasive communication and someone who enjoys working directly with current and potential clients. Knowledge of immigration laws, regulations, and processes. Excellent interpersonal and relationship-building skills to establish trust and credibility. Ability to work independently and a self-starter. Outstanding communication skills, both verbal and written, to effectively convey complex information. Results-oriented mindset with a drive to meet or exceed targets and business objectives. Familiarity with CRM systems and activity tracking tools. Pay Range: $22 - 27 per hour Amazing Benefits Include: Medical (100% employer paid) Vision Dental $50k life insurance policy 401(k) with 6% Employer Match, PTO, Paid Holidays, Employee Assistance Program, Fitness Stipend We are excited about the possibility of you joining our team! Apply now and take the next step in your career with Abogada Alexandra Immigration Law, PLLC!

Associate | Climate Strategy & Mitigation Specialist Buro Happold is focused on shaping the cities and built environment of the future. From visioning to implementation, we work alongside our clients to develop tailor-made and highly effective solutions, providing expertise in policy design, sustainability and resilience, infrastructure, land use, governance, and operations. We take an interdisciplinary approach to each project, using data analytics, evidence-based planning, and stakeholder engagement to bring new ideas, critical thinking, leadership, facilitation skills and an understanding of what it takes for cities today to meet the challenges of tomorrow. Here at Buro Happold, expect the exceptional. From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it'll be anything but ordinary. Your next role We are looking for a full-time candidate to join our Advisory team, with a preference for location in Los Angeles. Projects are anticipated to be a mix of strategic planning and technical analysis, ranging across different scales and sectors l . This role is to provide project leadership, technical guidance and support for climate action planning and GHG emission reduction modelling and contribute to the delivery of high-quality materials to our clients. Your key duties This role's responsibilities include helping to lead complex projects, conducting quantitative and qualitative research, data analysis and modelling, producing data visualization and graphics, and contributing to the delivery of high-quality materials to our clients. Projects span the public sector, higher education, and corporate environment. During your time in this role, you can expect to work on some of the following: Lead complex climate-related projects for external clients, such as climate action plans, GHG inventories, sustainability plans, and other projects focused on mitigation and/or resiliency Manage climate-related projects, including developing project work plans, scopes, timelines, costing, and specific analyses to be completed Manage internal teams and external sub consultants, providing clear direction, feedback, and structure to engagements Support business development, by authoring proposals, joining client pitches, and writing scopes of work in collaboration with Buro Happold leadership Research and provide direction in development of recommendations Oversee creation of, or personally create and deliver reports, presentations, models, and other deliverable for key stakeholders Build and maintain relationships with governmental and quasi-governmental entities, private sector clients, civic and community organizations, cultural and professional organizations, and advocacy groups Facilitate workshops clients around sustainability, resilience, and climate mitigation Provide overall guidance and management of junior staff Participate in local Professional AssociationsYour skills and experience The successful applicant will have a degree in urban planning, urban policy, economics, real estate, sustainability management, engineering, or similar. The following experience and skills are expected:7-10 years of consulting experience in a climate-, resilience- or sustainability-related field. Strong analytical and strategic thinking skills Well-versed in GHG Protocol and carbon accounting approach & frameworks Well-versed in GHG mitigation strategies and pathway options for achieving Net Zero emissions Strong quantitative analysis skills and experience delivering projects which include complex data analysis, energy assessments, GHG accounting and forecasting Ability to manage projects against tight timelines, manage the contributions of internal and external collaborators, and have a proactive and collaborative style Ability to effectively communicate complex climate mitigation and GHG emissions concepts, in written and oral form, to a diverse range of professionals Extensive experience with Microsoft Excel and PowerPoint Experience with Adobe Creative Suite products (InDesign, Illustrator, Photoshop) is preferred Knowledge of and/or interest in economic development, environmental justice, and urban revitalization PMP certification or experience with Power BI or Tableau is a plus What we offer As a vital member of our team, and in return for your expertise, inclusive approach and commitment, we will provide a competitive salary and the chance to join a passionate and welcoming team. What we offer:Salary range of $110,000 to $145,000. This will be determined based on factors such as geographic location, skills, education, and/or experience Competitive salary & benefits Annual discretionary bonus Generous PTO (4 weeks) in addition to 10 paid holidays 401k with company match Hybrid working option & summer hours Reimbursement for certain professional licenses and associated renewals and exam fees Global network of experts Learning and development opportunitiesA place for everyone Buro Happold values an individual's flexible approaches to working patterns as an important part of how you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers. Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us. Appreciating each other's differences is key, we want employees to feel they don't have to mask elements of their identity to thrive. We are working to change the lack of representation of marginalised groups in the built environment. We are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing differences allows us to develop the most innovative and elegant solutions. Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold. com so we can work with you to support you throughout your application. #LI-BT1#LI-Hybrid

Pay Range: $39.00 per hour, $50 per hour Premium Pay for applicable shifts Benefits: Employee Assistance Program (EAP), Safe & Sick Time, Retirement Plan DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: We are looking for On Call Client Engagement Specialists (CES) who will work within the larger Client Engagement Team spanning two locations: Hobson Clinic and the Downtown Behavioral Health Center. Hobson Clinic is an integrated behavioral and physical health outpatient clinic jointly operated by DESC and Harborview Medical Center (HMC). The Clinic provides holistic health care services to thousands of community members annually with a focus on improving health care access for people who have experienced barriers to conventional health services. The Clinic specializes in serving people living on lower incomes, people living homeless, and people living with complex physical and mental health conditions and substance use disorders. The Downtown Behavioral Health Center is operated by DESC and support a variety of clinical staff and programs ranging from outpatient behavioral health, substance disorder treatment, supportive employment, medical, and drop-in services. The clinical programs located in Pioneer Square serve a myriad of clients daily to address complex needs related to their mental and physical health. The CES team monitors the safety and security of the clinics by managing the milieu of the main lobby/building and engaging clients. The CES team will also be tasked with providing trauma-informed support to clients and patients utilizing Hobson clinic and Pioneer Square by employing various de-escalation skills and tactics, both verbal and hands-on approaches, while in coordination and consultation with the wider clinical and medical teams. The CES team supports DESC's Good neighbor policy in public spaces adjacent to clinics and ensures the community milieu around DESC buildings are welcoming and approachable. ESSENTIAL DUTIES AND RESPONSIBILITIES: Be present in all main operating areas of both Hobson and Pioneer Square clinics for client engagement and de-escalation purposes only. Be a welcoming presence and direct clients to the services they are seeking, at times escorting to designated area, and walking regular rounds in both low and high-risk areas of the clinic, including area immediately outside of the clinic. Be present in outside spaces near to the clinic for community visibility and client engagement. Be a welcoming presence, orient community members and clients to DESC services, walk regular rounds in the neighborhood, escort clients and prospective clients to nearby DESC buildings, and participate in clean-up activities. Initiate and maintain appropriate social interactions with clients. Integrate experience with behavioral health and substance use conditions into work with clients. Monitor the general milieu, lobby, entryway, immediately outside of the clinic, security systems, and other common areas to monitor the safety and security of clients and staff. Work to maintain a comfortable milieu, even in the presence of potentially unusual client behaviors. Commitment to the Harm Reduction and Trauma Informed Care models and working to incorporate those principles through an equity and social justice lens. Commitment to diversity, equity, and inclusion and applying to all areas of work responsibility. Intervene when necessary to support clients, maintain order, and communicate/enforce clinic rules and policies. Intervene in client crises and emergencies (medical, behavioral health, interpersonal), participate in verbal de-escalation and hands-on de-escalation in emergent situations, and initiate action as required, including contact with emergency response systems, and facilitating a higher level of care. Write significant events involving clients and Clinic operations activities in a daily log; read log daily and coordinate with relevant staff. In collaboration with an interdisciplinary team, promote a safe and secure clinic environment by responding to emergent safety issues using a layered active response approach. Assist clinical staff in engaging clients through creative, resourceful strategies that build trust and confidence. Provide support to staff related to safety issues upon request. Help ensure cleanliness of lobby area and other common spaces within the building. Participate in staff meetings, team huddles, and training, with both DESC and HMC staff. Other responsibilities as assigned. MINIMUM EXPECTATIONS: Be reasonably available to accept 8 am to 5 pm per-diem shifts with less than 24 hours notice. Maintain current contact information with supervisor, including phone, email, text, etc. Once a full shift is accepted (no partial shifts), work that shift from start to finish, except in extraordinary circumstances that make this impossible. Attend to work responsibilities while on duty and limit personal phone calls and other interruptions to break times except for emergencies. Ability to learn and incorporate required DESC protocols and procedures with limited training and orientation (typically 1 day of training and two shift shadows). Picking up at least two shifts per month as shifts are available. Requirements MINIMUM QUALIFICATIONS: Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential Relevant Bachelor's degree in social work, psychology, or related behavioral science, OR a combination of 1 year of relevant paid work experience and demonstration of the ability to perform required job duties. Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required. Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs. Experience working with behavioral health conditions and intervening with de-escalation and hands-on approaches using Crisis Prevention & Intervention (CPI) or the equivalent and must be familiar with behavioral health treatment services. Willingness to become certified in enhanced behavioral de-escalation training, which trains to use hands on techniques. Experience in human services (paid or volunteer), preferably working with adults living homeless and/or living with a mental illness and/or substance use disorder. Proficient in de-escalation skills, crisis intervention, and stabilization strategies and possess the ability to use these skills in high-risk, high traffic areas. Have a strong understanding of recovery and resilience, the value of client partnerships, and client choice. Experience working with adults living with mental illness and/or co-occurring disorders. Interest or experience in working with clients that traditional health care programs have turned away. Ability to communicate and work effectively with clients and staff from various backgrounds and utilize good customer service skills. Ability to work effectively with clients potentially displaying unusual and bizarre behaviors. Subscribe to the philosophy of working in an integrated team approach which fosters cooperation and continuity across programs and of consideration and respect for clients. Have experience working in collaboration with law enforcement, and neighborhood stakeholders that do not always agree with the harm reduction, trauma informed, or person-centered work philosophy. Able to prioritize multiple job responsibilities, work independently, and exercise good professional judgment. Able to maintain client confidentiality. Ability to pass criminal background check. PREFERRED QUALIFICATIONS: Has work experience as an Emergency Medical Technician or Psych Technician in the field. Bilingual in English and Spanish. Skill in operating office equipment, including computers (including e-mail), software (e.g., Microsoft Word, Excel) and telephones. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORKING CONDITIONS: Works in a climate-controlled office environment with frequent interpersonal interactions. Works outside in all weather. May escort clients or have professional meetings in environments which are not climate controlled. Also works outside of the office in the community. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $39.00 per hour

Company: The Boeing Company Job Posting: BGS Military Commercial Derivative Aircraft Maintenance (MCDA) Engineering team is seeking a Support Integration Associate Specialist to support maintenance engineering integration for MCDA programs to include KC-46, VC-25B, P-8 and E-7. The candidate will be working as part of an integrated team providing support for maintenance engineering and technical publications and will report to the Boeing Global Services (BGS) engineering function. The position will be based in Tukwila, WA. Primary responsibilities include: Support planning and technical Integration of the maintenance engineering data sources, schedule, deliverables and metrics Support multiple Statements of Work (SOWs) within Maintenance Engineering Support the Basis of Estimates (BOEs) development for multiple proposals by coordinating with stakeholders to capture their input for management review and submittal Support various initiatives and efficiency projects as required Perform integration planning efforts for maintenance engineering as required Support brown/green rooms to coordinate Engineering Tracking and Control (ETAC) events for data interfaces Collaborate with the maintenance engineering and technical publications teams as well upstream and downstream teams to facilitate project completion. Basic Qualifications (Required Skills and Experience): Bachelor's degree or higher 2+ years project management experience 1+ years supporting initiatives Ability to travel up to 10% of the time Preferred Qualifications/Desired Skills (Desired Skills/Experience): Experience with ETAC tool for tracking hand-offs Experience with Program Management Best Practices (PMBP) Experience working with technical data to include engineering drawings and specifications Strong communication skills with the ability to motivate teams Union: This is a Union Represented position. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. General: All information provided will be checked and may be verified. Please apply ASAP for this role as recruitment may commence before the end date. Pay Transparency & Total Rewards: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Associate-Level Summary Pay Range: $78,200 to $105,800 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program The position is contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For Strong customer service and communication skills. Ability to manage multiple tasks in a fast-paced environment. Familiarity with billing, inventory, and delivery processes. Commitment to safety and compliance with company procedures. Valid driver's license and a clean driving record. You'll Go the Extra Mile If You Have Previous experience in commercial sales or automotive retail. Knowledge of AutoZone systems and procedures. Experience managing or supporting a team. Strong organizational and problem-solving skills. Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Assist commercial customers with product selection and order management. Maintain accurate billing records and ensure on-time deliveries. Conduct account visits to build relationships and ensure service quality. Generate new business through outbound calls and in-person outreach. Follow cash handling procedures, including deposits and collections. Document and inspect all deliveries for accuracy and condition. Monitor and report on vehicle maintenance and safety. Manage battery consignment inventory and perform weekly stock checks. Handle returns and accident procedures according to company policy. Lead the commercial department in the absence of the Commercial Sales Manager. Promote a safe and compliant work environment for all team members.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance At the Cisneros Agency, we do things differently. We dont just sell insurancewe build relationships and deliver peace of mind. We innovate, win, and grow togetherand have fun doing it. Were looking for a bilingual (Spanish/English), self-motivated professional to join one of the top five performing teams in Washington. Fluency in both written and spoken Spanish and English is essential for effective communication with clients and teammates. Insurance experience isnt requiredwe provide personalized, top-notch training to help you succeed. Compensation & Benefits $20$24/hour starting wage (higher for experienced/bilingual candidates) Base pay + bonus and commission Paid training and licensing hours 100% employer-paid health, dental & vision Traditional IRA with company match Unlimited Paid Time Off (PTO) Paid Volunteer Time Off (VTO) Flexible schedule & supportive team culture What Youll Do Provide friendly, accurate service via phone, email, and text Respond to insurance questions, policy updates, claims, and billing Review client coverage to uncover needs and recommend solutions Upsell existing clients and identify new sales opportunities Follow the Cisneros Agency Relationship Process consistently Collaborate with team members and contribute to a high-performing, positive work environment What Were Looking For Bilingual in Spanish & English (required) Excellent communication skills in both languages 2+ years in customer service or sales High integrity, commitment, dependability, and drive to succeed Ability to thrive in a fast-paced, evolving environment Why Youll Love It Here Collaboration: We support and celebrate one anothers wins. Growth: Youll receive continuous development opportunities. Balance: Flexible schedules and generous PTO keep you energized. Impact: Youll help people protect what matters most to them. Schedule: Full-time, MondayFriday, 8-hour shifts Pay: $20$25/hour + bonuses and commissions

Transform Amazon's transportation infrastructure by leveraging strategic vendor relationships and driving critical procurement decisions. In this role, you'll be the key catalyst for expanding our Middle Mile fleet capabilities, using your analytical skills to optimize spending and support Amazon's commitment to operational excellence. Key job responsibilities - Design and implement strategic solutions for complex procurement challenges - Manage vendor relationships and external contractor interactions - Develop comprehensive project plans and meet critical departmental goals - Ensure rigorous accounting processes and accurate financial reporting - Coordinate purchase order management and cross-business unit spend reconciliation A day in the life Your day will be a dynamic blend of strategic problem-solving and collaborative vendor management. You'll dive deep into purchasing patterns, reconcile complex spending across business units, and develop innovative solutions that directly impact Amazon's transportation network. About the team We are the Launch Execution, Adoption, and Facilities (LEAF) team, a dynamic group dedicated to providing critical infrastructure services across multiple Amazon business units. Our work is essential to keeping Amazon's transportation network moving efficiently and effectively. Basic Qualifications - High school or equivalent diploma - 1+ years of working with computers and Microsoft Office products and applications experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 1+ years of external or internal customer facing, complex and large scale project management experience Preferred Qualifications - 2+ years of Microsoft Office products and applications experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54,900/year in our lowest geographic market up to $94,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Shift: Night (8:00pm - 4:00am) Shift Differential: $1.00 per hour Days Off: Tuesday, Wednesday Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB DEFINITION: We are looking for a Client Engagement Specialist (CES) who will work within the larger Client Engagement Team spanning three locations: Hobson Clinic, the DESC Pioneer Square clinics, and the STAR Center. Hobson Clinic is an integrated behavioral and physical health outpatient clinic jointly operated by DESC and Harborview Medical Center (HMC). The Clinic provides holistic health care services to thousands of community members annually with a focus on improving health care access for people who have experienced barriers to conventional health services. The Clinic specializes in serving people living on lower incomes, people living homeless, and people living with complex physical and mental health conditions and substance use disorders. The Pioneer Square clinics are two clinics operated by DESC that support a variety of clinical staff and programs ranging from outpatient behavioral health, substance disorder treatment, supportive employment, medical, and drop-in services. The clinical programs located in Pioneer Square serve a myriad of clients daily to address complex needs related to their mental and physical health. The STAR (Stability Through Access and Resources) Center is a time-limited, 24/7, behavioral health-focused non-congregate shelter program. Services at the Center are tailored for unsheltered adults facing significant untreated and undertreated challenges related to mental health and substance use disorders. The center is located at 619 3rd Avenue and Cherry Street in downtown Seattle The CES team will be the point people to monitor and provide 24/7 safety and security at the STAR Center by managing the milieu outside and inside of the Shelter. The CES team will also be tasked with providing trauma-informed support to clients at the STAR Center and Pioneer Square by employing various de-escalation skills while in coordination and consultation with the wider STAR Center staff, clinical, and medical teams. ESSENTIAL DUTIES AND RESPONSIBILITIES: To be present in all main operating areas of Hobson Place, 216 James, and STAR Center for client engagement and de-escalation purposes. Be a welcoming presence and direct clients to the services they are seeking, at times escorting to designated area and walking regular rounds in both low and high-risk areas of the clinic, Hobson Place, 216 James, STAR Center and 600 block of 3rd Ave, including the area immediately outside of the clinic. Monitor the general milieu outside the Hobson Clinic, 216 James Clinic, STAR center and the 500 and 600 blocks of 3rd Ave. Work to maintain a comfortable atmosphere for people along 3rd Ave, even in the presence of potentially unusual or posturing client behaviors. Proactively engage clients and community members in the public spaces on and around 3rd Ave. in front of Hobson Clinic, 216 James St, and the STAR Center. Coordinate real-time intervention for crises both in and around DESC spaces. Enforce the DESC Good Neighbor policy and Project/Program rules with DESC Clients. Initiate and maintain appropriate social interactions with clients and prospective clients. Integrate experience with behavioral health and substance use conditions into work with clients and prospective clients. Commitment to the Harm Reduction and Trauma Informed Care models and working to incorporate those principles through an equity and social justice lens. Become a DESC trainer for de-escalation and dis-engagement for new employees and yearly refresher; this responsibility will be shared with another trainer within the agency. Assist in training clinic staff on de-escalation skills and leading crisis response drills. Receive training in hands on techniques (escorts and holds) and work in collaboration with partnering agency security to ensure the safety of clients is made a priority. Commitment to diversity, equity, and inclusion, applying to all areas of work responsibility. Intervene when necessary to support clients, maintain order, and communicate/enforce clinic rules and policies. Intervene in client crises and emergencies (medical, behavioral health, interpersonal), participate in verbal de-escalation and hands-on escorts and holds in emergent situations, and initiate action as required, including contact with emergency response systems, and facilitating a higher level of care. Write a shift summary log detailing significant events involving clients and clinic operations, read log daily, participate in shift brief, complete activity logs and other shift-related documentation, and coordinate with relevant staff to ensure all required documentation is completed. In collaboration with an interdisciplinary team, promote a safe and secure clinic environment by responding to emergent safety issues using a collaborative active response approach. Participate in clinical reviews and case conferences to develop personal success plans for clients as needed. Assist clinical staff in engaging clients through creative, resourceful strategies that build trust and confidence. Participate in bar review committee and, psych consults as needed. Lead critical incident debriefs and work in coordination with clinical Director and Managers to provide support to staff related to safety issues upon request. Help ensure cleanliness of sidewalks. Participate in staff meetings, team huddles, and training, with both DESC and HMC staff. Wear agency-provided clothing that makes you easily identifiable in the community as a DESC employee. Other responsibilities as assigned. WORKING CONDITIONS: Works both indoors in a climate-controlled office environment with frequent interpersonal interactions and primarily outdoors in variable weather with frequent interpersonal interactions. May escort clients or have professional meetings in environments which are not climate controlled. Also works outside of the office in homeless camps and in a vehicle. Requirements MINIMUM QUALIFICATIONS: Experience working with behavioral health conditions and intervening with de-escalation and hands-on approaches using Crisis Prevention & Intervention (CPI) or the equivalent and must be familiar with behavioral health treatment services. Willingness to become certified in enhanced behavioral de-escalation training, which trains to use hands on techniques. Willingness to use training in de-escalation and disengagement to intervene with clients that are posturing or assaultive. Experience in human services (paid or volunteer), preferably working with adults living homeless and/or living with a mental illness and/or substance use disorder. Experience working and building rapport with people in a psychiatric crisis. Proficient in de-escalation skills, crisis intervention, and stabilization strategies and possess the ability to use these skills in high-risk, high traffic areas. Have a strong understanding of recovery and resilience, the value of client partnerships, and client choice. Interest or experience in working with clients that traditional health care programs have turned away. Ability to communicate and work effectively with clients and staff from various backgrounds and utilize good customer service skills. Ability to work effectively with clients potentially displaying unusual and bizarre behaviors. Subscribe to the philosophy of working in an integrated team approach which fosters cooperation and continuity across programs and of consideration and respect for clients. Have experience working in collaboration with law enforcement, and neighborhood stakeholders that do not always agree with the harm reduction, trauma informed, or person-centered work philosophy. Able to prioritize multiple job responsibilities, work independently, and exercise good professional judgment. Able to maintain client confidentiality. Ability to pass criminal background check. Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required. PREFERRED QUALIFICATIONS: Has work experience as an Emergency Medical Technician or Psych Technician in the field. Bilingual in English and Spanish. Bi-cultural background/experience. Skill in operating office equipment, including computers, communication platforms, software (e.g., Microsoft Word, Excel), and telephones. EDUCATION AND EXPERIENCE REQUIREMENTS: Relevant Bachelor's degree in social work, psychology, or related behavioral science, OR A combination of 1 year* of relevant paid work experience and demonstration of the ability to perform required job duties *Internal applicants in direct, client facing positions can substitute 6 months of experience in lieu of 1 year PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. Salary Description $36.75 - $40.58 per hour