Waterstone Human Capital (Formerly Spectrum Recruiting Solutions
Specialist job in American Fork, UT
CUSTOMER SERVICE LEAD
Reports to: VP Sales & Marketing
Compensation: $55K - $65K
We're a US-based manufacturing company known for blending innovation with heritage in the building materials space. With a strong commitment to quality craftsmanship, sustainability, and American-made products, we serve contractors, distributors, and DIY enthusiasts across the country. Our growing team thrives in a culture of hands-on problem solving, continuous improvement, and pride in what we build - literally.
Your Role:
As the Customer Service Lead, you'll be the primary point of contact for customers across phone, email, and walk-ins in our American Fork showroom. You'll support retail, eCommerce, and commercial clients while partnering closely with sales, operations, and marketing. This role is a great fit for someone who enjoys helping people, communicates clearly, stays organized, and takes ownership of delivering a smooth, consistent customer experience.
What You'll Do:
Serve as the first point of contact for phone, email, and walk-in customers.
Answer product questions and support orders, shipping, returns, and troubleshooting.
Prepare quotes and provide support to retail, eCommerce, and commercial sales teams.
Coordinate with warehouse and logistics on shipments and order issues.
Track and manage customer tickets in HubSpot, RingCentral, and other tools.
Keep the showroom organized, presentable, and customer-ready.
Document customer questions and trends to support training and FAQs.
Contribute to improving processes, the help desk, and customer resources.
What You'll Bring:
Experience in customer service, reception, inside sales, or a similar role.
Strong organization, follow-through, and attention to detail.
Clear verbal and written communication skills.
Comfort learning building-product basics and explaining them to customers.
Proficiency with email, phone systems, and CRM tools.
A steady, solutions-oriented approach; you stay calm, ask good questions, and support customers and teammates consistently.
Why Join?
You'll be part of a team that builds products with pride and purpose. Our company fosters a culture of trust, humility, and respect - where ideas are welcome, hard work is recognized, and people genuinely care about doing good work together. With American-made values at its core, this is a place where your contributions matter, your impact is visible, and your career can grow.
About Spectrum Recruiting Solutions:
At Spectrum Recruiting Solutions we are a premier, purpose-driven team of professional recruiters dedicated to delivering exceptional talent and achieving long-term results in the industrial engineering and manufacturing industries. Our specialized teams support permanent recruitment efforts across a wide range of sectors, including aerospace, defense, mining, medical devices, life sciences, food and beverage, and general manufacturing throughout the U.S. Guided by a clear vision, strategic insight, and a people-first approach, we are redefining the future of talent acquisition. With deep industry expertise and a steadfast commitment to authentic human connection, we provide tailored solutions that align top-tier talent with innovative, forward-thinking organizations.
$55k-65k yearly 1d ago
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IT Help Desk Technician Tier I
Larry H. Miller Senior Health 4.6
Specialist job in Sandy, UT
The IT Help Desk Technician I serves as the first point of contact for technical support across the organization. This role is responsible for resolving Tier I technical issues, providing excellent customer service, and supporting daily IT operations that enable staff to work efficiently and securely.
Requirements
Serve as the first point of contact for IT support requests via ticketing system, email, phone, chat, or in person.
Troubleshoot and resolve Tier 1 issues including password resets, basic hardware support, software issues, and connectivity problems.
Document all incidents, requests, and resolutions accurately in the IT service management system (e.g., FreshService).
Assist with user onboarding and offboarding, including account provisioning and equipment setup.
Support desktop and laptop computers, mobile devices, printers, and standard peripherals.
Provide basic support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) and Google Workspace.
Coach, teach and mentor.
Support LHMSH culture by promoting “Friendly, Positive, and Focused on Excellence”.
Protect the legal, financial, and moral well-being of Larry H. Miller Senior Health.
All other duties as assigned.
Job Qualifications:
High school diploma or equivalent required; Associate degree in Information Technology or related field preferred.
CompTIA A+ certification preferred or ability to obtain within 6-12 months. • 0-2 years of experience in an IT help desk, technical support, or customer service role.
Physical Requirements:
Regularly required to walk, sit, stand, bend, reach, talk hear, kneel, crouch, stretch, twist, lift 40 pounds and move about.
Required vision includes close, vision, distance, peripheral, and the ability to adjust focus. • Prolonged periods of sitting at a desk and working on a computer.
Ability to carefully consider all information and make impacting decisions on a regular basis.
Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.
Job requires accepting criticism and dealing calmly and effectively with high-stress situations. • Ability to communicate effectively, both orally and in writing.
Competencies:
Operate with Integrity
: Demand the highest ethical standards from self and others by setting an example of positive attitude and professionalism including appropriate work attire, communication with others, and treatment of staff and residents and maintaining a clean and orderly work space.
Problem Sensitivity
: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Dependability
: Consistent, punctual attendance at work; following instructions; responding to management direction and soliciting feedback to improve performance.
Self-Control
: Ability to maintain composure, manage emotions, control anger and avoid aggressive behavior, even in very difficult situations.
Communication
: Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and residents, being aware of others' reactions, and understanding why they react as they do.
English Language
: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Time Management
: The ability to integrate methods of time management to ensure the needs of residents are met, regular day to day tasks are completed while balancing any urgent situations that may arise.
Active Listening
: Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Note: The need may arise to revise, supplement, or rescind portions of this , and Larry H. Miller Senior Health reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.
$39k-75k yearly est. 4d ago
Loan Disbursement Specialist
Banktalent HQ
Specialist job in Salt Lake City, UT
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
We are currently seeking a Loan Disbursement Specialist to join our Construction Disbursements Team located in downtown Salt Lake City, Utah.
The Construction Disbursement Administration (CDA) group is responsible for managing roughly 200 commercial construction projects simultaneously. We work with multiple departments around the Bancorp to ensure that construction is progressing properly and all agreements within the loan documentation are being followed by all parties. We have currently switched to a new construction monitoring system and are working to streamline and improve our processes in all aspects of construction monitoring. The Salt Lake City group works closely with one another and we maintain a collaborative mentality when monitoring the construction loans assigned to us. We are looking for someone who is willing to work hard and jump in with both feet into our team and help us maintain our high standards of service within the department.
The Disbursement Specialist will:
Review, analyze and process customer loan draws for commercial and residential construction projects, loan fund disbursements, equity draws, etc., including review of invoices, lien waivers, and budget.
Prepare payoff quotes, credit bids, default letters and loan modifications.
Schedule and direct pre-construction discussion with Borrower, Builder, and RM when requested.
Administer participation loans, coordinate with participating/lead bank(s).
Order, input, and review inspection reports.
Updates and maintains various reports and ticklers for loan maintenance.
Assists with and may serve as liaison with lenders, loan administration, and outside vendors.
Monitor and may process interest rate changes.
Review loans for past due status, insurance coverage, tickler exceptions, etc.
Ensure loan administration is consistent with loan documents, bank and department policies and procedures.
Other duties as assigned.
Requirements:
Some experience with commercial, construction or loan servicing process and procedures, loan documentation or processing or other directly related experience.
Basic knowledge of lending disbursement processes, procedures and loan documentation.
Basic knowledge of standard construction budget and loan servicing practices and techniques.
Must have good audit, problem solving, data entry and customer service skills.
Ability to review and process data per loan documentation.
Good time management and organizational skills.
Must be accurate, detail oriented and able to multi-task.
Good communication skills, both verbal and written.
Basic knowledge of computer software programs such as word, excel, etc.
Requires High School Degree or Equivalent
A combination of education and experience may meet job requirements.
Location:
This position is 5 days in-office and can be filled at our downtown office in any of the following locations:
Phoenix, AZ
Irvine, CA
Houston, TX
Salt Lake City, UT
Pay range (depending on location and experience): $19-32/hr
Benefits :
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products
Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
$19-32 hourly 5d ago
Insurance Specialist
Teksystems 4.4
Specialist job in Woods Cross, UT
*Professional Summary:* An organized and detail-oriented Insurance Verification Specialist with extensive experience in health insurance, including claims, patient access, medical billing, prior authorization, and medical coding. Committed to providing excellent customer service, resolving eligibility and billing issues, and ensuring patients are well-informed about their financial obligations.
* *
*Key Responsibilities:*
* Conduct insurance verification and eligibility for services.
* Assist in obtaining or validating pre-certification and authorizations.
* Make patients fully aware of their financial obligations and eligibility.
* Develop and maintain a working knowledge of current Medicare, Medicaid, and insurance regulations.
* Assist with problem resolution on claims, billing, and eligibility issues with carriers.
* Answer incoming phone calls from clinics to verify coverage and copays in a courteous manner.
* Collaborate with team members to ensure efficient and accurate handling of insurance-related tasks.
*Qualifications:*
* High school graduate or equivalent.
* Demonstrate excellent customer service both in-person and over the phone.
* Basic computer knowledge.
* Ability to multitask in a fast-paced environment.
* Good verbal and written communication skills.
* Familiarity with medical ICD-9 codes and CPT medical billing codes.
* Comprehensive knowledge of homecare, hospice, and skilled nursing reimbursement guidelines.
* Previous experience related to insurance authorization, billing, and rate negotiation preferred.
* Health insurance experience (1+ year).
* Customer support experience (1+ year).
*Shift:* Monday-Friday, Rotating shift- 8:30-5:00 and 9:30-6:00, Scheduled Saturday approximately every 6 week
*Job Type & Location*
This is a Contract to Hire position based out of Woods Cross, UT.
*Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Woods Cross,UT.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-19 hourly 2d ago
Claims Reconciliation Specialist
Odyssey House Inc. 4.1
Specialist job in Salt Lake City, UT
Job DescriptionDescription:
Odyssey House of Utah is a leading organization dedicated to providing comprehensive and compassionate care to individuals struggling with substance use disorders and behavioral health challenges. Our integrated approach combines evidence-based practices, clinical expertise, and a supportive environment to promote lasting recovery and overall well-being.
Are you ready to embark on a rewarding career journey where you can make a real difference? Your search ends here! We are actively seeking passionate professionals to join our team at multiple locations, offering a multitude of opportunities to support adolescents and adults in both inpatient and outpatient settings.
Compensation: $19.23/Hour
Full-Time Benefits:
$9k per year tuition reimbursement eligible
Opportunities for paid continuing education/training
Monthly incentives and awards
Access to 24/7 EAP program (Employee Assistance Program)
Casual dress and atmosphere
Incredible health insurance (medical, dental, vision, FSA, long and short-term disability)
Immediate eligibility to participate in our 403(b)-retirement plan, Employer 100% match up to 6% after 1 year
35 paid days off (additional PTO accrual after 1 year)
Stay well! If you have sick time left over at the end of the year, we will convert 1/2 of the remainder to vacation
Sabbatical Program - where we pay you to take a vacation after 5 years of service!
On-Demand Pay - Get a portion of your paycheck early for hours already worked! (conditions apply)
UTA free passes available for your work commute
Overview
We are seeking a detail-oriented Claims Reconciliation Specialist to support a targeted initiative focused on denials resolution. This role is critical to accelerating cash flow and improving overall revenue cycle performance. The ideal candidate has hands-on experience with healthcare billing, denial analysis, and can work independently to recover revenue efficiently.
Key Responsibilities
Denial Management (Primary Focus)
Review and analyze denied claims to identify root causes and determine appropriate resolution strategies.
Prepare and submit timely, well-documented appeals in accordance with payer-specific guidelines.
Identify high-volume or high-impact denial trends and recommend corrective actions or process improvements.
Communicate directly with payers to resolve denials and reduce reimbursement delays. Systems & Tools
Utilize payer portals, clearinghouses, and EOBs to research claim status, denial codes, and remittance details.
Maintain access to and proficiency with provider lookup tools and online payer resources. Compliance & Documentation
Ensure all activities comply with HIPAA and applicable federal and state regulations.
Maintain accurate documentation of actions taken and provide timely updates to leadership.
Requirements:
Qualifications
Experience in healthcare revenue cycle management, with a strong emphasis on denial resolution.
Solid understanding of medical billing, insurance reimbursement, and common denial codes.
Familiarity with EHR and revenue cycle systems.
Strong analytical, problem-solving, and communication skills.
Ability to manage priorities independently in a fast-paced, deadline-driven environment.
All employees of Odyssey House are required to adhere to: Odyssey House mission, philosophy, and scope of service; Division of Human Services Code of Conduct and all other relevant service contract requirement standards; ensuring a safe environment for all clients and staff; providing exemplary customer service to both internal and external customers; fostering a positive work environment; ensuring high-quality client care within the scope of the assigned position.
Each employee is expected to clearly understand roles and responsibilities regarding the following: Specific job position, time management, personnel file requirements, client record system, incident reporting, mandatory training requirements, maintaining proper client boundaries, and individual rights of clients and staff.
Pre-Employment Requirements:
Employment offers are contingent upon successful completion of required pre-employment screenings, which may include background checks, fingerprinting, applicable sex offender registry screenings for Adult Residential roles, and other position-related verifications. Roles requiring driving are subject to a Motor Vehicle Record (MVR) review and valid Utah driver's license.
EEOC Statement: Odyssey House is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$19.2 hourly 2d ago
Scheduling Specialist
Radiology Partners 4.3
Specialist job in South Jordan, UT
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 2d ago
Business Professional Specialist
Adobe Systems Incorporated 4.8
Specialist job in Lehi, UT
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Hiring Locations: U.S. Various
The Opportunity
There are billions of Business Professionals and Consumers in the world who want to be both creative and efficient to accomplish their objectives. They see AI and conversational interfaces as a more productive way to accelerate creative storytelling and to quickly synthesize information across multiple documents. They are looking for quick and easy tools that are available on every computing surface and an easy onramp that allows them to trial products and subscribe based on the value derived. As the need for creative expression continues to grow exponentially, creativity and productivity are merging. AI can make them more creative and productive in their business context.
The job of the BP&C sales team is to bring this guiding message to our enterprise customers and to show how Adobe can provide value and compete against a new host of broad-based productivity products in the market.
Business Goals
The opportunity described above for Business Professionals and Consumers will be the driving force of the Business Professionals and Consumers sales (BP&C) team. That team will be responsible for Adobe Acrobat and Adobe Express in the enterprise segment. Those products have increasing interconnected enterprise workflows that allow business professionals to understand and synthesize documents and other corporate material to produce highly designed and creative output via Express. This combination of insights and creativity lies at the center of what are customers are seeking and what the BP&C sales team is chartered to represent.
Team Traits
The BP&C team needs to have the following traits:
* New Landscape & Knowledge - well-versed in a new landscape of productivity tools that are being positioned across the enterprise and how Adobe's offerings stack up against a new competitive landscape.
* Demand-led Sales - the ability to identify net new use cases for business professionals, to run a full sales cycles from deck and demo to identification of pain and metrics to POC to close as both out of cycle and part of a renewal.
* Pipeline Generation - personal responsibility over pipeline generation to new functional buyers of our business professional offerings beyond the traditional Acrobat user and into marketing, field sales, and knowledge workers.
* New Products & Demo - the ability to personally sell, position and demo Acrobat, Express plus a host of potential new products and offers including integration of Express into Co-Pilot, ChatGPT and other business professional products and integrations from Adobe. Members of this team are proxies for knowledge workers so therefore this team needs to show how companies can benefit from our offerings personally.
* Technical Knowledge, Curiosity & Understanding - the ability to do simple demonstration of products without technical help to demonstrate the value and ease of use of our products to the business professional.
* Change Agility & Growth Mindset - Comfort operating in ambiguity and evolving GTM. Willingness to test/learn new plays and iterate quickly. Ability to influence peers to adopt the new persona-based approach.
* Cross-Functional Influence & Internal Navigation - Ability to work with PMM on use cases and industry plays. Ability to partner with core sellers for multiproduct deals without channel conflict. Ability to influence product and GTM teams with persona feedback.
* Strong Operational & Pipeline Discipline - CRM excellence (Clari hygiene, usage tracking, qualification). Velocity pipeline motions (prioritization, expansion triggers). Strong collaboration with Marketing, BDR, Renewals, and Product for feedback loops.
Specialist Requirements
* Pipeline Generation - personal responsibility and activity around pipeline generation with weekly expectation of 5/5 outbounding of 5 contacts to 5 accounts per week. Will do personal outbounding in addition to working with and directly BDR to hit a target of 3 new business meetings (representing expansion or new opps) per week.
* Technical Understanding, Curiosity & Ability to Demo - understanding of Acrobat, Express, Express integrations with ChatBots and net new products that might be introduced by Adobe into this audience. A clear understanding of the competitive landscape for "worker" productivity tooling including Co-Pilot, ChatGPT, Canva, Gamma and others. The ability to demo on sales calls both Acrobat/AIA/Spaces, Express and Express integrated into ChatBots including net new use cases like generative presentations and other that represent net new enterprise workflows which span our products.
* LOB Personas - ability to reach out to, message and hold sales conversations with line of business personas including C-level or C-level -1 roles in sales, marketing, IT, finance, HR, legal and more.
* Deal Progression & Business Case - the ability to run a complex enterprise deal cycle from initial meeting through proof of value to business justification and close both as part of a renewal, but equally importantly, through anniversaries and out of cycle.
* Competitive Positioning - the ability to clearly articulate why Adobe's solutions are better than other products in market for PDF clones, but more importantly, through a host of new productivity tools in the market today including CoPilot, ChatGPT, Canva, Claude, Gamma and others. Fluency in real-world use cases: Sales decks, HR onboarding workflows, operations playbooks, marketing content creation, contract workflows.
* Executive Engagement - the ability and willingness to engage with the highlevel levels of our enterprise customers to talk about Adobe's offerings in the business professional space. Clear ability to "hold the room" at a CEC, to speak other customers success with our products and beyond.
* Leading Indicators - personal responsibility and ownership over leading indicators in meeting counts of 3 new business meetings and 10-15 customer meetings per week.
* Commercial Acumen & Deal Strategy - ability to run full deal cycles for professional-grade tools. Expertise in identifying expansion signals (usage, seat growth, departmental adoption).
* Consultative & Solution-Based Discovery - Ability to demo AI-powered workflows that combine multiple Adobe products. Ability to translate AI capabilities into productivity/business outcomes, not technology. Proficient in ROI justification around "cost savings" or "revenue growth". Ability to lead consultative conversations with cross-functional teams. Distilling complex customer needs into 1-2 high-impact value drivers. Framing problem statements and ROI for executives and end-users.
* Product Evangelism & Customer Education - Skilled in running workshops, enablement sessions, demo days. Ability to simplify complex workflows into intuitive stories. Evangelizing Adobe's AI productivity stack in a way that resonates with non-creative, non-technical buyers.
* Slack - ability and willingness to communicate via Slack for deal updates, team communication and communication broadly with product and marketing spanning our BP&C products.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $226,800 -- $381,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $263,300 - $381,350 In New York, the pay range for this position is $263,300 - $381,350 In Illinois, the pay range for this position is $247,500 - $358,350
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Colorado:
Application Window Notice
There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
$91k-137k yearly est. 12d ago
Install Scheduling Professional
It Works 3.7
Specialist job in Provo, UT
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
What We Offer:
Full Time employment
$17.00/hr plus Performance Bonuses
Paid training
Paid Time Off
Available shift: 10:00 AM - 6:30 PM, **rotating Sundays
Minimum Qualifications:
Must be able to work in office at our Provo location
Completed High School Education, GED, or equivalent
Must be at least 18 years of age
Computer Literate
Able to make outbound calls to customers, field managers/technicians concerning appointments, schedule changes, or other scheduling/dispatch related questions
Desire to engage customers in an upbeat, helpful manner while maintaining diplomacy when addressing escalated matters
Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent
Preferred Qualifications:
Sales/Customer Service Background
Ability to creatively solve problems
Ability to multi-task (especially while talking on the phone)
Attention to detail
Learn about the Vivint Culture and why it's a great place to grow your career!
Here are some highlighted perks you should ask us about:
Free daily lunch and drinks on site
Paid holidays and flexible paid time away
Employee/Friends/Family Discounts
Onsite health clinic, gym, gaming tables
Medical/dental/vision/life coverage & 24/7 Medical Hotline
401(k) + Employer Match
Employee Resource Groups
WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
SAFETY:
Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
$17 hourly 60d+ ago
Client Success Renewals Specialist
Norstella
Specialist job in Salt Lake City, UT
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$28k-42k yearly est. 28d ago
Commercial Specialist
Description Autozone
Specialist job in Salt Lake City, UT
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For
Strong customer service and communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Familiarity with billing, inventory, and delivery processes.
Commitment to safety and compliance with company procedures.
Valid driver's license and a clean driving record.
You'll Go the Extra Mile If You Have
Previous experience in commercial sales or automotive retail.
Knowledge of AutoZone systems and procedures.
Experience managing or supporting a team.
Strong organizational and problem-solving skills.
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Assist commercial customers with product selection and order management.
Maintain accurate billing records and ensure on-time deliveries.
Conduct account visits to build relationships and ensure service quality.
Generate new business through outbound calls and in-person outreach.
Follow cash handling procedures, including deposits and collections.
Document and inspect all deliveries for accuracy and condition.
Monitor and report on vehicle maintenance and safety.
Manage battery consignment inventory and perform weekly stock checks.
Handle returns and accident procedures according to company policy.
Lead the commercial department in the absence of the Commercial Sales Manager.
Promote a safe and compliant work environment for all team members.
$38k-67k yearly est. Auto-Apply 35d ago
Install Scheduling Professional
Vivint 4.6
Specialist job in Provo, UT
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
What We Offer:
+ Full Time employment
+ $17.00/hr plus Performance Bonuses
+ Paid training
+ Paid Time Off
+ **Available shift: 10:00 AM - 6:30 PM, **rotating Sundays**
Minimum Qualifications:
+ Must be able to work in office at our Provo location
+ Completed High School Education, GED, or equivalent
+ Must be at least 18 years of age
+ Computer Literate
+ Able to make outbound calls to customers, field managers/technicians concerning appointments, schedule changes, or other scheduling/dispatch related questions
+ Desire to engage customers in an upbeat, helpful manner while maintaining diplomacy when addressing escalated matters
+ Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent
Preferred Qualifications:
+ Sales/Customer Service Background
+ Ability to creatively solve problems
+ Ability to multi-task (especially while talking on the phone)
+ Attention to detail
Learn about the Vivint Culture (*************************************** and why it's a great place to grow your career!
Here are some highlighted perks you should ask us about:
+ Free daily lunch and drinks on site
+ Paid holidays and flexible paid time away
+ Employee/Friends/Family Discounts
+ Onsite health clinic, gym, gaming tables
+ Medical/dental/vision/life coverage & 24/7 Medical Hotline
+ 401(k) + Employer Match
+ Employee Resource Groups
WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
SAFETY:
Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.
$17 hourly 60d+ ago
Home Loan Specialist II
Solomonedwards 4.5
Specialist job in Salt Lake City, UT
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
****************************
$20-24 hourly Easy Apply 60d+ ago
Crew Records, Training, & Scheduling Specialist
Breeze Airways
Specialist job in Salt Lake City, UT
Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World's Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission:
“To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”
Breeze is hiring- join us!
The Crew Records, Training, and Scheduling Specialist is responsible for maintaining and auditing Pilot and Flight Attendant records to ensure full regulatory compliance. This role monitors crew qualifications, schedules required training events, and serves as a liaison between Flight Operations Training, Inflight Training, and other stakeholders. The Specialist ensures training is conducted in accordance with FAA regulations while supporting efficient, timely communication across departments and with instructors, check pilots, and crew members.
Here's what you'll do
Maintain and audit Pilot and Flight Attendant training records to ensure accuracy, compliance, and integrity.
Monitor crew qualifications and schedule all required training events, Initial Operating Experiences (IOE), and check rides in alignment with FAA regulations.
Develop and communicate Instructor and Air Transportation Instructor (ATI) schedules in NOC and other systems.
Serve as an end user and subject matter expert for QTMS (MINT) and related training record systems.
Adhere to established processes and controls that safeguard training record integrity, regulatory compliance, and crew currency.
Communicate regularly with managers, administrators, and company leadership regarding crew qualification status.
Act as liaison between Flight Operations Training, Inflight Training, other company departments, and external contract training facilities.
Coordinate and communicate travel for crew training events as needed.
Support external (FAA, DoD, IOSA) and internal (IAP) training audits.
Partner with internal stakeholders and business partners to ensure efficient scheduling of training events.
Provide proactive communication with instructors, check pilots, and crew members regarding training schedules.
Uphold Breeze Aviation Group's values of Safety, Kindness, Integrity, Ingenuity, and Excellence.
Perform other duties as assigned.
Here's what you'll need to be successful Minimum Qualifications
Bachelor's degree in Business, Administration, Aviation, or related field, or equivalent experience.
4+ years of prior experience in crew scheduling, training, record keeping, or related field.
Must be flexible and willing to work a rotating schedule, including nights and weekends, when necessary.
Strong verbal and written communication skills with the ability to interface effectively across departments.
Proven ability to work under pressure, manage deadlines, and adapt to changing priorities.
High attention to detail with strong organizational and time management skills.
Self-starter with a positive attitude and strong desire for success.
Ability to complete projects independently with minimal supervision.
Must be at least 18 years of age.
Ability to read, write, speak, and understand English.
Preferred Qualifications
Understanding and working knowledge of FAA regulations Part 121 N&O and FAR117
Experience using an Electronic Record Keeping and Scheduling System
Skills/Talents
Adept at using Microsoft Office Suite
Exemplifies Breeze's safety culture, values, and mission
Excellent oral and written communication skills
Excellent problem-solving skills
Ability to work with individuals and teams at all levels in the organization
Perks of the Job
Health, Vision and Dental - Full Time
Health Savings Account with Breeze Employee Match
401K with Breeze Employee Match
Generous PTO
Travel on Breeze and other Airlines too!
Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Breeze Airways will never request your Social Security Number, Driver's License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at ***************** then click “Careers” at the bottom of the page.
$28k-37k yearly est. Auto-Apply 11d ago
E-Commerce Listing Specialist
CIT Electronics
Specialist job in American Fork, UT
Job Title: E-Commerce Listing Specialist
Why Join Us?
At CIT Electronics, we're more than just a workplace-we're a community. We believe in the power of teamwork, and that every individual's contribution is key to our success. When you join us, you're not just taking a job; you're embarking on a journey to help reshape the wholesale and resale industries. We offer both lateral and vertical growth opportunities, a supportive environment, and a chance to make a meaningful impact within our company, in the lives of our customers around the world, and in the nonprofit organizations we occasionally support. If you're ready to learn, contribute, and grow, CIT Electronics is the place for you.
Company Overview:
CIT Electronics is a dynamic mid-sized company dedicated to excellence in the testing, wiping, and listing of electronics and other miscellaneous items. We pride ourselves on providing top-notch service in the wholesale and resale industries. Here, a strong work ethic and dedication are recognized and rewarded. We offer on-the-job training to individuals who are committed to staying on task and excelling in their roles.
Position Overview:
We are seeking a detail-oriented and motivated individual to join our team as an E-Commerce Listing Specialist. In this role, you will be responsible for taking high-quality photos and preparing detailed listings for a variety of products, including electronics, clothing, housewares, and other miscellaneous items, to be sold on our online platforms. While your primary focus will be on E-Commerce listing, there will be opportunities to cross-train and assist in other departments as needed.
Key Responsibilities:
Product Photography: Capture high-quality images of products to be listed online, ensuring clarity, accuracy, and appeal.
E-Commerce Listing: Prepare and create detailed, high-quality listings for products on our online platforms, ensuring that all relevant information is accurately presented.
Cross-Departmental Support: Be ready to cross-train and support other departments, such as testing, wiping, shipping, and receiving, when needed.
Quality Assurance: Ensure that all listings meet our quality standards and reflect accurate descriptions and conditions of the products.
Qualifications:
No prior experience required; experience in E-Commerce or photography is a plus.
Strong attention to detail and a commitment to quality.
Basic computer skills are necessary; experience with E-Commerce platforms is an advantage.
Ability to work independently and stay motivated without constant supervision.
Enthusiasm for learning and taking on new challenges.
Willingness to cross-train and fill in where needed.
Typing speed of 40 WPM or higher preferred.
Work Hours:
Monday to Friday: 7:00 AM to 3:30 PM or 4:00 PM
Compensation:
$15-$17 per hour, depending on experience.
Benefits and Perks:
Medical, dental, vision, and life insurance (50% of employee's medical cost paid by the company for full-time employees; life insurance provided at no cost).
Paid Time Off (PTO) starting from day one.
401(K) with company match.
Partially paid maternity leave.
Employee Assistance Program.
Stocked break room.
Education reimbursement through MTECH.
Casual dress code.
Join us at CIT Electronics and take the next step in your career. Be part of something bigger, where your contributions are valued, and your growth is encouraged. Apply today!
$15-17 hourly 60d+ ago
New Business Specialist
Silac Insurance Company
Specialist job in Salt Lake City, UT
Job Description
About SILAC
SILAC Insurance Company is one of the fastest-growing insurance companies in the nation and continues to be a top contender in the industry. SILAC offers industry-leading annuity products that help individuals prepare for retirement. Teams can align around a shared vision of providing clean, simple & competitive products for clients, delivering best-in-class service to agents & business partners, and propelling the success of our employees.
With a fast-growing team of more than 300 employees, we are committed to remaining adaptable, innovative, and trustworthy for our clients, agents, and employees.
We hold true to our core values:
Adaptability & Continuous Improvement
Transparency & Trust, Honesty & Integrity
Teamwork & Collaboration
Gratitude & Compassion
At SILAC Insurance Company, we welcome and encourage diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.
New Business Specialist
Department Overview: The Annuity New Business Department is the first step in the annuity application process, our team provides personalized service from when an application is submitted to the point of approval for Issuance of the policy. Our team provides updates through inbound and outbound phone calls to and from sales agents and business partners. Provide written and verbal responses to sales agents and business partners from multiple channels such as telephone calls, correspondence, e-mail, and instant messaging (IM) sessions. Promotes the value of Annuity products, Annuity services, and represents the company's mission and values. Deliver customer assistance in a friendly, personalized way that builds trustworthy, long-lasting agent and customer relationships.
Job Overview: As a New Business Specialist, you will process Annuity applications and complete administrative duties such as reviewing corresponding application documents for completeness, ensuring statutory and regulatory compliance. This role requires patience, empathy, and attention to detail to handle all requests and concerns. SILAC provides ongoing training to enhance the knowledge and accuracy in processing applications of diverse complexity.
Through both inbound and outbound communication, you will build strong, long-lasting relationships with Agents, IMOs, and distribution partners. Occasionally, there will be complaints or complex problems, which allows development in conflict resolution and team collaboration.
SILAC is looking for a detail-oriented individual that possess the technical know-how to update our systems and utilize reports for fraud, privacy issues, complaints, and suggestions.
Job Details
Starting Pay Rate: $21.75
Full Time or Part Time: Full Time
Standard Hours Per Week: Monday - Friday, 40 hours/week
Work Schedule: Shift starts between 8:30 AM and 9:00 AM MT
Schedule Type: In-Office
Document Review - Reviews and analyze new business applications to ensure the correct documents are prepared, content is complete and accurate and that all required accompanying documents have been submitted and are ready for processing. Performs suitability reviews of incoming applications and reaches out to leaders for secondary review as needed. Reviews and analyzes corrected documents received for pending applications. Acts as a subject matter expert for new business forms, processing guidelines and procedures.
Communication - Builds strong, long-lasting relationships with agents, IMOs and distribution partners through pro-active communication regarding new business practices and application processing status, and prompt resolution of processing issues, outstanding requirements, and/or exception processing. Maintains accurate records in associated systems.
Processing - Completes processing tasks relating to Annuity New Business from application entry through approval. Researches and resolves issues that arise in the application process, including identifying and obtaining missing information or required documents, and is primary contact for agents, IMOs and other distribution partners regarding the status of application processing. Maintains accurate records in associated systems.
Telephone Support - Assists sales agents and business partners via telephone support using patience, empathy, and listening skills to handle requests, product questions and guidance, explain misunderstandings, complaints, and complex problems; and to reinforce personalized customer relationships.
Research - Investigate and resolve issues related to application processing, funds transfers between carriers and suitability concerns. Keep up to date with changes and enhance knowledge to accurately respond to inquiries of varying complexity.
Report to and perform other work or projects as directed by the New Business Operations Manager.
Job Requirements
Required
High school diploma or GED
Experience in customer service from educational, professional training, or experience in the insurance industry.
Complex Problem-Solving Skills
Experience with PC applications, such as MS Word, MS Excel, and Outlook
Detail-oriented with ability to complete tasks correctly and in a timely manner
Ability to communicate professionally in speech and in writing
Experience using PC applications such as MS Word, Excel and Outlook
Self-motivated and ability to work under minimal supervision
Excellent communication and leadership skills
Desired
Experience in the Annuity Life Insurance Industry
BENEFITS:
Medical Plans, including FSA and HSA
Dental and Vision
401(k) (Roth and Traditional)
Pet Insurance
Parental Leave
Paid Time and Sick Time off
10 Paid Holidays and 1 Birthday Pay
Paid Volunteer Time
College Tuition Reimbursement
Communication during the recruitment process regarding interview requests or job offers will come directly from a recruiting team member with a silacins.com email address.
At SILAC, we celebrate a diverse and inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal-opportunity workplace and strive to be a place where every employee feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or a special need that requires accommodation, please let us know.
Job Posted by ApplicantPro
Creates and manages provider's surgery schedules, including in office procedure schedules and equipment. Maintains any changes or cancellations of surgeries for rescheduling and/or clinical follow up. Uses provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders. Meets with pre-op patients to explain the surgery process..
**Schedule - Monday - Friday 8am - 5 pm**
**Essential Functions**
+ Creates and manages provider's surgery/hospital procedure schedules. Maintains any changes, cancellations, rescheduling and/or clinical follow up on these schedules. Uses Provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders.
+ Obtains authorization for surgeries/hospital procedures by researching coverage and obtain prior auth for them. Verifies eligibility and benefits. Coordinates referral for patients that will go out of network. Point of contact for surgery authorization questions. Obtain proper CPT code from provider for authorization.
+ Proposes iCentra requirements to create a pre-surgical FIN# and to create required surgical scheduling card for the Hospital scheduler to pull the case information, where applicable.
+ Coordinate with the provider to ensures all necessary surgical/procedure equipment is requested for any special item that needs to be pulled from Hospital supplies or special equipment that needs to be brought in by surgical supply Reps. Coordinates any necessary Hospital items with nursing staff at the Hospital. Calls in surgical/procedure order for Providers the Hospital surgery/procedure scheduler day before cases.
+ Meets with surgery/procedure patients to explain the process. This includes pre-op labs, tests, or any pre-requisite that needs prior attention. Coordinates with Providers and Medical Staff any red flag pre-operative health concerns for patient safety.
+ Scan and Document process in patient charts and relay cost estimations. Investigate billing disputes for surgery/procedure.
**Skills**
+ Medical Insurance Coding
+ Computer Literacy
+ Patient Care
+ Health Care
+ Medical Procedures
+ Medical Terminology
+ Electronic Medical Records (EMR)
+ Surgeries
+ Patient Safety
**Minimum Qualifications**
+ Two years of medical registration, billing, collection, scheduling, or insurance experience,
+ Two years of customer service experience
+ Working knowledge of word processing, spreadsheet, email, and calendaring programs.
**Preferred Qualifications**
+ Associate's Degree. Degree must be obtained through an accredited institution. Education is verified.
+ Two years at Intermountain Health as a PSR, MA or similar position
+ Two years of experience working with patient access or two years of experience in and extensive knowledge in the health insurance industry (Commercial Insurances, Medicare, and Medicaid); health claims billing or Third Party contracts.
+ EMR experience
+ Bi-lingual - Spanish speaking
+ Knowledge of medical terminology
+ Versed in CPT/ICD codes
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Utah Valley Clinic
**Work City:**
Provo
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.85 - $30.21
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$30k-34k yearly est. 60d+ ago
Portfolio Collections Specialist
Medallion Bank 3.9
Specialist job in Salt Lake City, UT
Job DescriptionSalary: Competitive and DOE
Who we are:
At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States.Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines.
What We Are Looking For:
Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank.
Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts.
Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts.
Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system.
Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances.
Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors.
Properly and accurately document account activities.
Make recommendations to management regarding accounts needing additional attention.
Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs.
Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies
You would be a GREAT fit with these skills:
Responsible, honest, and strong work ethic.
Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues.
Ability to handle difficult conversations professionally
Detail-oriented with strong organizational skills
Professionally answer incoming calls and assist the caller effectively.
Ability to nurture and manage business relationships with third party loan servicer and other vendors.
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite
Ability to successfully work in a team environment.
Bilingual (Spanish) is a plus
Preferred Level of Experience:
Education: High school diploma or equivalent required
Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred.
Whats in it for YOU?
Environment: Office-based, with the ability to work from home 2 days a week after introductory period
Shift: Full time, 35-40 hours per week
May require evening and weekend availability based on business needs
Comprehensive benefits including medical, dental, vision, disability, and life insurance
401K with a company match
PTO including 11 federal paid holidays off, vacation time and sick time
Financial Wellness Program
Volunteer Opportunities
Awesome company culture and co-workers who love to work here 30% of our employees have worked at Medallion Bank for 10 years.
Work Life Balance We dont use that term lightly!
Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
$30k-37k yearly est. 30d ago
Department Specialist - Midvale, UT (In Office)
Banktalent HQ
Specialist job in Midvale, UT
Did you know that Zions Bancorporation is one of the nation's premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven't forgotten who keeps us in business, meaning we're committed to the success of our customers, and our employees. Here, the possibilities are endless - come for a job, stay for a career.
The Consumer Special Assets Group (CSAG) was formed to help the Bank achieve its goal of proactive problem credit management. This is achieved by developing win/win solutions for borrowers experiencing financial difficulty while limiting exposure by utilizing best practices in the workout arena through team-work, continuing education, mentoring, skill sharing and peer support. CSAG strives to develop robust partnerships between lenders and workout officers to identify loss risk and take appropriate action before issues become problems and eventually losses. CSAG's mission is to rehabilitate rather than to liquidate. Work within the group primarily involves loss mitigation, foreclosure, bankruptcy, loan workout and loss recovery functions by determining the best course for the borrower to repay their debt obligation to the bank by following prudent credit and underwriting standards that are designed to control and limit risk and loss. Modifications are reviewed very carefully to insure mortgage servicing rule requirements are followed. When loss mitigation alternatives are not successful foreclosure remedies are pursued.
We are currently seeking a Department Specialist to support our Collections Department at Zions Bancorporation's new Technology Center located in Midvale, Utah. This position is an in office role. The ideal candidate for this role will have the skills and experience necessary to meet the following responsibilities and qualifications:
* Provide a variety of staff support services to an organizational unit/department
* Administers various programs, projects, and/or processes specific to the operating unit served
* Provides customer service by interaction with 3 rd Party Mortgage Servicer and other departments within the Bank. Assist others within and outside the company regarding issues related to the department
* Train and assist other employees
* Perform a variety of clerical duties, which may include, but not limited to, electronic safe keeping of records, answering phone, maintaining reports and other pertinent data
* Assist in preparation and control of records, statistics, and reports regarding mortgage servicing oversight, etc.
* Perform other duties as assigned
Qualifications:
* Requires High School diploma or equivalent and some office, administrative, clerical or other directly related experience.
* A combination of education and experience may meet job requirements.
* Basic knowledge of departmental functions, office/administrative functions, banking and/or departmental processes and procedures.
* Must have good customer service and communication skills, both verbal and written.
* Good problem resolution skills.
* Experience as a Loan Processor a plus
* Must be accurate and detail oriented.
* Working knowledge of various computer software including spreadsheets and word processing.
* Familiarity with Microsoft Office - Excel, Word, Outlook, Teams.
* Able to work within high pressure deadlines
Benefits :
* Medical & Dental Insurance & Vacation & Profit Sharing - START DAY ONE!
* 401(k) plan, competitive compensation in line with work experience.
* Most roles eligible for sales bonuses + monthly incentives and/or annual discretionary bonus, some roles include mileage + travel time pay, and/or parking waivers (must meet eligibility requirements
* Paid Training, Paid Vacation, Paid Holidays, and promotional opportunities offered from within
* Tuition Reimbursement for qualifying employees
* Stable Employer, we are a division of Zions Bancorporation and included in the S&P 500 & NASDAQ Financial 100 indices.
$34k-51k yearly est. 5d ago
Collections Specialist - In Office
Teksystems 4.4
Specialist job in Midvale, UT
*Collections Specialist* *Location:* Salt Lake City, UT (OnSite) *Pay:* $18-$21/hr *Schedule:* Mon-Fri or Tue-Sat, 9:30 AM-6:00 PM *Contract Length:* 12 months (with potential extension) *About the Company* Our client is a wellestablished financial institution known for innovation, customer service, and strong community presence. This team operates out of a modern, energyefficient facility designed to support productivity, collaboration, and employee wellness, including onsite amenities, natural lighting, and convenient transit access.
*What We're Looking For* We're seeking motivated candidates with strong customer service backgrounds who are confident on the phone, comfortable handling sensitive financial conversations, and capable of staying professional, clear, and firm when guiding customers through repayment solutions. Experience in collections, call centers, or banking is a strong plus.
*Position Overview* In this role, you will contact customers regarding delinquent accounts, help resolve pastdue balances, and ensure all interactions follow regulatory and compliance standards. This position is ideal for someone who enjoys problemsolving, negotiating, and supporting customers through financial challenges.
*Key Responsibilities*
* Contact customers by phone regarding delinquent accounts and obtain commitment for payment or payment arrangements.
* Update and document account information accurately in internal systems.
* Follow established guidelines to determine appropriate collection remedies.
* Develop and negotiate repayment schedules while explaining consequences of continued delinquency.
* Perform skip tracing and due diligence to ensure compliance with federal regulations.
* Adhere to the Fair Debt Collection Practices Act and state/federal bankruptcy laws.
* Assist with additional assigned tasks as needed.
*Qualifications*
* High school diploma or GED required.
* Experience in collections, customer service, banking, or finance preferred.
* Strong verbal communication skills and ability to be direct, clear, and professional.
* Ability to handle challenging conversations with borrowers, attorneys, and third parties.
* Solid negotiation, followup, and timemanagement skills.
* Basic understanding of loans, credit cards, overdrafts, and general collection processes.
* Proficiency with PC applications such as Excel and Word.
* Knowledge of regulatory compliance is a plus.
*Why You'll Love This Role*
* Work in a modern, sustainable onsite facility with amenities designed for comfort and productivity.
* Join a team environment with opportunities to strengthen negotiation and financial operations skills.
* Competitive pay and eligibility for a comprehensive benefits package (medical, dental, vision, 401(k), and more-eligibility requirements apply).
*Job Type & Location*
This is a Contract position based out of Midvale, UT.
*Pay and Benefits*The pay range for this position is $18.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Midvale,UT.
*Application Deadline*This position is anticipated to close on Jan 26, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$18-21 hourly 2d ago
New Business Specialist
Silac Insurance Company
Specialist job in Salt Lake City, UT
About SILAC
SILAC Insurance Company is one of the fastest-growing insurance companies in the nation and continues to be a top contender in the industry. SILAC offers industry-leading annuity products that help individuals prepare for retirement. Teams can align around a shared vision of providing clean, simple & competitive products for clients, delivering best-in-class service to agents & business partners, and propelling the success of our employees.
With a fast-growing team of more than 300 employees, we are committed to remaining adaptable, innovative, and trustworthy for our clients, agents, and employees.
We hold true to our core values:
Adaptability & Continuous Improvement
Transparency & Trust, Honesty & Integrity
Teamwork & Collaboration
Gratitude & Compassion
At SILAC Insurance Company, we welcome and encourage diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.
New Business Specialist
Department Overview: The Annuity New Business Department is the first step in the annuity application process, our team provides personalized service from when an application is submitted to the point of approval for Issuance of the policy. Our team provides updates through inbound and outbound phone calls to and from sales agents and business partners. Provide written and verbal responses to sales agents and business partners from multiple channels such as telephone calls, correspondence, e-mail, and instant messaging (IM) sessions. Promotes the value of Annuity products, Annuity services, and represents the company's mission and values. Deliver customer assistance in a friendly, personalized way that builds trustworthy, long-lasting agent and customer relationships.
Job Overview: As a New Business Specialist, you will process Annuity applications and complete administrative duties such as reviewing corresponding application documents for completeness, ensuring statutory and regulatory compliance. This role requires patience, empathy, and attention to detail to handle all requests and concerns. SILAC provides ongoing training to enhance the knowledge and accuracy in processing applications of diverse complexity.
Through both inbound and outbound communication, you will build strong, long-lasting relationships with Agents, IMOs, and distribution partners. Occasionally, there will be complaints or complex problems, which allows development in conflict resolution and team collaboration.
SILAC is looking for a detail-oriented individual that possess the technical know-how to update our systems and utilize reports for fraud, privacy issues, complaints, and suggestions.
Job Details
Starting Pay Rate: $21.75
Full Time or Part Time: Full Time
Standard Hours Per Week: Monday - Friday, 40 hours/week
Work Schedule: Shift starts between 8:30 AM and 9:00 AM MT
Schedule Type: In-Office
Document Review - Reviews and analyze new business applications to ensure the correct documents are prepared, content is complete and accurate and that all required accompanying documents have been submitted and are ready for processing. Performs suitability reviews of incoming applications and reaches out to leaders for secondary review as needed. Reviews and analyzes corrected documents received for pending applications. Acts as a subject matter expert for new business forms, processing guidelines and procedures.
Communication - Builds strong, long-lasting relationships with agents, IMOs and distribution partners through pro-active communication regarding new business practices and application processing status, and prompt resolution of processing issues, outstanding requirements, and/or exception processing. Maintains accurate records in associated systems.
Processing - Completes processing tasks relating to Annuity New Business from application entry through approval. Researches and resolves issues that arise in the application process, including identifying and obtaining missing information or required documents, and is primary contact for agents, IMOs and other distribution partners regarding the status of application processing. Maintains accurate records in associated systems.
Telephone Support - Assists sales agents and business partners via telephone support using patience, empathy, and listening skills to handle requests, product questions and guidance, explain misunderstandings, complaints, and complex problems; and to reinforce personalized customer relationships.
Research - Investigate and resolve issues related to application processing, funds transfers between carriers and suitability concerns. Keep up to date with changes and enhance knowledge to accurately respond to inquiries of varying complexity.
Report to and perform other work or projects as directed by the New Business Operations Manager.
Job Requirements
High school diploma or GED
Experience in customer service from educational, professional training, or experience in the insurance industry.
Complex Problem-Solving Skills
Experience with PC applications, such as MS Word, MS Excel, and Outlook
Detail-oriented with ability to complete tasks correctly and in a timely manner
Ability to communicate professionally in speech and in writing
Experience using PC applications such as MS Word, Excel and Outlook
Self-motivated and ability to work under minimal supervision
Excellent communication and leadership skills
Desired
Experience in the Annuity Life Insurance Industry
BENEFITS:
Medical Plans, including FSA and HSA
Dental and Vision
401(k) (Roth and Traditional)
Pet Insurance
Parental Leave
Paid Time and Sick Time off
10 Paid Holidays and 1 Birthday Pay
Paid Volunteer Time
College Tuition Reimbursement
Communication during the recruitment process regarding interview requests or job offers will come directly from a recruiting team member with a silacins.com email address.
At SILAC, we celebrate a diverse and inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal-opportunity workplace and strive to be a place where every employee feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or a special need that requires accommodation, please let us know.
The average specialist in Lehi, UT earns between $22,000 and $73,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Lehi, UT
$40,000
What are the biggest employers of Specialists in Lehi, UT?
The biggest employers of Specialists in Lehi, UT are: