Why join Backyard Discovery?
• Be part of a category leader redefining outdoor living.
• Work with a passionate team where your ideas can directly shape future products.
• Gain hands-on experience across product management, marketing, and operations.
• Enjoy a collaborative, supportive culture built around innovation and growth.
• Clear path for advancement - we believe in promoting from within and developing tomorrow's leaders.
About the Role
The Assembly Operations Specialist is responsible for coordinating, scheduling, and supporting a nationwide network of independent 1099 assembly technicians who perform installations of backyard wood products - including swing sets, pergolas, sheds, gazebos, and greenhouses. This position ensures timely assignment and completion of work orders while maintaining communication between customers, field technicians, and internal operations. The Dispatcher plays a key role in achieving high service levels, technician efficiency, and customer satisfaction across all markets.
Essential Duties and Responsibilities
Dispatching and Scheduling
• Assign daily and weekly work orders to qualified assembly technicians based on region, workload, and skill set.
• Monitor technician schedules and capacity planning for all covered territories.
• Manage reschedules, cancellations, and last-minute job changes promptly to avoid service delays.
• Ensure all jobs meet internal Service Level Agreements (SLAs) for timeliness, quality, and documentation.
Communication and Coordination
• Serve as the primary operational contact for field technicians, providing them with all necessary job details, assembly instructions, and customer contact information.
• Communicate clearly and professionally with customers regarding scheduling, arrival times, and project status.
• Coordinate with the logistics, customer service, and recruiting departments to resolve issues, confirm product readiness, and fill open service gaps.
Monitoring and Job Tracking
• Monitor technician check-ins, job progress, and completion using dispatching or route management software.
• Verify that all completion photos, customer signatures, and work documentation are received and accurate.
• Identify and address incomplete jobs or service failures, initiating follow-up or reassignment as needed.
Performance Oversight and Quality Control
• Track technician performance metrics such as completion rates, rework frequency, and communication responsiveness.
• Document recurring service issues, quality concerns, or compliance violations for review by management.
• Support onboarding of new technicians and ensure current 1099 contractors maintain proper insurance and compliance documentation.
• Provide data and feedback to the recruiting team on areas where coverage expansion is needed.
Operational Reporting
• Maintain accurate daily, weekly, and monthly dispatch reports, including job completion, open work orders, and SLA compliance.
• Contribute to continuous improvement by identifying operational inefficiencies and recommending process enhancements.
Qualifications
Education and Experience
• High School Diploma or GED required.
• Associate's or Bachelor's degree in Business, Logistics, Supply Chain Management, or related field preferred.
• Minimum of 2 years of experience in dispatching, scheduling, or logistics coordination; experience managing 1099 or independent contractor workforces preferred.
• Familiarity with home assembly, delivery, or final-mile service operations strongly desired.
Knowledge, Skills, and Abilities
• Strong organizational and time-management skills with the ability to prioritize competing demands.
• Effective written and verbal communication skills with both field technicians and customers.
• Ability to make sound, timely decisions under pressure.
• Competent in Microsoft Excel, Outlook, and related reporting tools.
• Detail-oriented with strong follow-through and accountability.
Work Environment
• This role may be performed remotely or from a centralized dispatch office.
• Requires consistent communication with technicians via phone, text, and email.
• May require occasional evening or weekend availability during high-volume periods or weather-related reschedules.
• Fast-paced environment with frequent changes and tight deadlines.
Equal Opportunity Statement
Backyard Discovery is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.
$49k-80k yearly est. 2d ago
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Customer Service Specialist
Royal Mechanical Services
Specialist job in Overland Park, KS
The Customer Service Specialist is responsible for managing contracted facilities work for our growing number of enterprise retail clients. This individual requires experience with service requests in a facilities management, call center, insurance, or similar work environment. The work is highly transactional with the core responsibility of coordinating client service requests with ROYAL subcontractors and vendors. The work includes the execution and management of on-demand service orders, scheduled services, and contracted project work.
Requirements:
High school diploma or equivalent is required; college degree preferred.
3 - 5 years+ of customer service experience is required.
1 - 2 years+ of project management experience required.
1 - 2 years+ of work experience in facilities management, call center, insurance claims or similar.
Knowledge of the U.S. retail and facilities industries is preferred.
Experience with facilities management software such as Corrigo, FacilitySource, or ServiceChannel is preferred.
Skills, Knowledge, Abilities:
Working knowledge of retail facilities service delivery processes and systems.
Process and project management skills.
Strong understanding and efficiency using Microsoft Office Suite, emphasis on Excel.
Computer database management and data entry skills.
Effective planning and organizational skills.
Effective written, electronic, and interpersonal skills.
Client communication and relationship skills.
Subcontractor and vendor management skills.
$27k-35k yearly est. 17h ago
Neurosurgery Scheduling Specialist - Full-Time
Saint Luke's Health System 4.3
Specialist job in Kansas City, MO
A leading health system provider in Kansas City is seeking a Procedural Scheduler to comprehensively coordinate and manage scheduling for clinic patients. Responsibilities include obtaining preauthorizations from insurance companies and managing all EPIC referral work queues. The ideal candidate will possess outstanding organization skills and a strong focus on customer and patient care. This full-time position offers an opportunity to work within a diverse and inclusive environment.
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$38k-43k yearly est. 1d ago
Document Applications Specialist
Shook, Hardy & Bacon 4.9
Specialist job in Kansas City, MO
hours are 2:00pm to 10:00pm CST Monday through Friday. Microsoft certifications a plus.
Provides the firm with efficient and accurate legal software support. Organizes and assists special project teams for large and/or urgent administrative and/or client tasks including documentation of specific project instructions. Uses good communication skills and is courteous and professional at all times. Reads instructions accompanying material, or follows verbal instructions to determine format and content required. Provides high-level/technical support and assistance to internal customers utilizing department knowledge and experience. Creates, revises and formats documents using computer and legal software or other equipment; originates documents from transcriptions. Completes multi-step projects from start to completion using technical knowledge and advanced skills. Listens to and transcribes micro cassette tapes and audio files. Compiles material to be typed, following written and/or oral instruction. Participates in periodic meetings to ensure and improve work group effectiveness and teamwork. Attends internal training sessions to demonstrate technical proficiency with firm software applications. May assist staff by providing training, workload/workflow management and quality assurance. Engages in guiding and mentoring of staff to enhance performance and work product. May assist legal teams with the preparation and filing of U.S. Federal/District and State court documents. Provides backup support within the department. Expected to provide occasional weekend coverage. #LI-SH1 #LI-HYBRID
$103k-141k yearly est. 3d ago
Commercial Post Closing Review Specialist
First Busey Corporation 4.5
Specialist job in Leawood, KS
The Commercial Loan Post Closing Review Specialist is part of the Post Closing Team in the Commercial Bank Service Support Department. This position is primarily responsible for preparing and executing release documents. This position assists with collateral document research for audits, both internal and external.
Duties & Responsibilities
* Responsible for completing collateral lien releases on Commercial loans for the Commercial Lending Division.
* Make necessary calls/ emails to obtain information needed to release the Bank's lien or assignment
* Prepare and execute collateral lien release documents
* Ability to research and utilize multiple bank external programs to obtain needed information for release required
* Receives recorded satisfaction documents and mails to appropriate borrowers, as required by state law
* Verify all pertinent information is scanned to core system of record
* Comply with all federal, state, and local regulatory rules and regulations governing financial institutions, as well as company policies and procedures
* Assists in special projects and other duties as assigned
Education & Experience
* Knowledge of:
* Strong oral and written communication skills
* Federal regulations
* Ability to:
* Multi-task and work independently
* Analyze and solve problems for which there are not precedents
* Perform duties and make decisions under frequent time pressures
* Education and Training:
* Requires High School diploma; continuing education preferred
* Requires 2 or more years' experience in Commercial collateral or documentation
* Requires understanding of Commercial loan documentation and regulatory requirements to ensure integrity of banks legal documents and lien position
* Requires knowledge of Microsoft Office and other bank proprietary systems
Benefits And Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $19.50hr - $24.00hr)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
Job DescriptionWho We Are: We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line! As a leading provider of innovative funding solutions for small to medium sized businesses, we are one of the fastest growing companies in the industry. Through our Commercial Finance, Freight Factoring and ABL divisions, eCapital offers capital solutions to 80+ industries. We truly love to help our clients grow and this is a position where you can grow too!
The Opportunity:
eCapital is currently seeking a Bilingual Client Experience Specialist to join our team in our Lenexa, KS office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner.
The Client Experience Specialist reports to and takes direction from the Client Experience Supervisor.
Responsibilities
Greet clients warmly over the phone, provide expert guidance and build lasting relationships.
Troubleshoot issues, resolve concerns efficiently and ensure client satisfaction.
Educate clients on our services, assist with client onboarding, and mark a real impact on client success.
Communicate with different departments to answer client inquiries.
Maintain accurate records of client interactions in the company database.
Qualifications
Customer service pro with strong communication skills.
Problem-solver who thrives in a fast-paced environment.
Detail-oriented with the ability to multi-task.
Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!)
Call center experience is a bonus but not required.
Bilingual candidates in Spanish & English (written and verbal) preferred.
We Bring:
$21 Hourly
Performance Incentives
PTO
Health, Dental, and Life Benefits
401K Matching
Abundant professional development opportunities at a growing and thriving alternative Finance company!
eCapital Culture:
At eCapital, we're not just a funding provider-we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value:
Agility: We adapt quickly to changing market conditions and customer needs.
Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together.
Accountability: We hold ourselves to the highest standards in all aspects of our work.
Innovation: We constantly push boundaries to create better solutions for our clients.
We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age.
eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
AI Statement
eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters.
Vacancy Type: Replacement role
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$21 hourly 20d ago
Associate Reset Specialist
Keurig Dr Pepper 4.5
Specialist job in Kansas City, KS
**Reset Specialist for Greater Kansas City** **_Hiring Immediately_** Provide large scale resets of display merchandising to all stores assigned by Manager. Provide reset expertise. Work with Sales Representatives/Managers to coordinate delivery and merchandising schedule. Support Keurig Dr Pepper brands like 7UP, Snapple,Core, Bai and other fan favorites to retail stores within the assigned territory. Build effective relationships with store personnel in the course of executing merchandising task; assure customer satisfaction. Identify incremental sales opportunities for Sales Representative to pursue. Provide feedback on competitor activities. Perform other similar or related duties as requested or assigned.
**Schedule**
+ Full-time; Monday- Friday; 1st shift (7:00 am)
**Responsibilities**
+ Provide large scale resets of display merchandising to all stores assigned by Manager.
+ Work with Sales Representatives/Managers to coordinate delivery and merchandising schedule.
+ Build effective relationships with store personnel in the course of executing merchandising task; assure customer satisfaction.
+ Identify incremental sales opportunities for Sales Representative to pursue.
+ Provide feedback on competitor activities.
**Total Rewards:**
+ Pay starting at $20.46 per hour. The employee will move to a higher rate of $21.49per hour in the quarter after their 6 month anniversary.
+ Actual placement within the compensation range may vary depending on experience, skills, and other factors
+ Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
**Requirements:**
+ 2 years of prior reset experience and/or retail merchandising experience in grocery, mass, drug, or big box retailers required.
+ Ability to lift-up to 50 lbs repeatedly.
+ Capability to push and pull up to 100 lbs repeatedly.
+ Possession of a valid driver's license.
**Company Overview:**
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
$20.5-21.5 hourly 12d ago
Client Experience Specialist
Airshare
Specialist job in Leawood, KS
Airshare, our people, are the reason we successfully get our customers where they need to go every day, safely and on time. We believe it takes every single person working together to get the job done while delivering best-in-class service. Whether you are a pilot, mechanic, or a member of our operations team, everyone plays a critical role in the execution of each trip, all while enjoying the dynamic and rewarding culture we have established. This collaborative spirit has fueled our growth, and we are confident the opportunities we provide you will do the same for your career. Let's go places together. Now is the time to join one of the fastest-growing companies in private aviation.
The Client Experience Specialist is an integral member of our operations team dedicated to creating and fostering outstanding relationships with each of our clients. Responsibilities include managing and administering each trip taken by Airshare Owners with the utmost care. This position strategically utilizes customer data and the personal knowledge of each Owner to provide customized experiences designed to consistently exceed their expectations. The person in this role relishes the challenge of solving problems that result in successful outcomes for our customers. The Client Experience Specialist fulfills our mission to deliver unparalleled service and flexibility every day to elevate the productivity and lifestyles of our customers.
ESSENTIAL DUTIES
* Nurture owner relationships by applying knowledge of individual Owner needs and goals during the trip planning process
* Identify and solve any issues that may impact an Owner's flight or trip
* Serve as the lead liaison for Owners, effectively communicating in a precise and timely fashion
* Strive to constantly produce magic moments for all Airshare customers
* Manage trips utilizing all internal resources, personal experience, and the collective knowledge of the Owner Services Team to execute flawlessly
* Prepare itineraries including documentation for all reservations, verifying catering requirements, and ground requirements, and ensuring all special requirements are accurate
* Collaborate with all internal stakeholders to ensure impeccable execution for each trip
* Serve as a personal advisor for Owners, offering guidance and recommendations based on knowledge and experience
* Effectively solve problems utilizing an understanding of contractual limitations, aircraft and airport limitations, Federal Aviation Regulations, and other relevant information
$27k-44k yearly est. 35d ago
OCC Business Specialist
Brown & Root Industrial Services 4.9
Specialist job in Kansas City, MO
Duties and Responsibilities
Minimum 5 years' experience in administration, subcontracts and accounting field. JDE experience a plus, strong communications skills, hardworking, organized, personable, team worker. Associate or bachelor degree in related field recommended.
Qualifications and Skills Requirements
Assist the business manager in day-to-day functions, Prepare procurement contractual documents (work releases, subcontracts and purchase orders) as required. Process Account Payables and Accounts Receivables, Review and process master agreements, Prepare spreadsheets as necessary, Enter contracts in JD Edwards, Review certified payrolls as needed, Enter contracts in PMIS (Access Based Data System) (Project system). Must be a team player and get along with others and work independently with little supervision. This position will require activities where a 3-step ladder is required such as filing away and retrieving supplies from various storage areas. This position may also require driving a company pool vehicle to run errands or deliver documents to clients or other offices.
Brown & Root Industrial Services is an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color, religion, disability, sex,
sexual orientation, gender identity or expression, age, national origin, veteran status, genetic
information, union status and/or beliefs, or any other characteristic protected by federal, state,
or local law.
BENEFITS: Brown and Root offers a selection of competitive lifestyle benefits which include a
401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending
account, disability, paid time off, and flexible work schedule. We support career advancement
through professional training and development.
$42k-71k yearly est. 3d ago
Commercial Card Specialist
Firstnational 3.8
Specialist job in Overland Park, KS
At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.
Summary of the Job:
The FNBO Commercial Card Specialist role is responsible for partnering with FNBO Payment Advisors, Relationship Managers and other internal FNBO partners to source, identify, size and solution in-footprint Commercial Card prospects/customers, as well as manage the accounts post-implementation.
The role of a FNBO Commercial Card Specialist is pivotal in fostering strong and lasting relationships between the company and its key customers. This role responsible for understanding the customers' business needs, identifying new and cross-sell opportunities, growth potential, and ensuring the delivery of high-quality products or services.
The FNBO Commercial Card Specialist will maintain up-to-date knowledge of FNBO products and services, as well as those of key vendors and partners to help develop strategies for how to continually apply them to evolve and improve the quality of results and service delivered to a customer (ex: reducing customer expenses, identifying areas for efficiency gains throughout the procure-to-pay cycle, finding creative solutions to cash-on-hand and working capital for customers, automation of manual invoicing and payments processes, etc.).
The FNBO Commercial Card Specialist will report directly to the Sales Management Leader. They will work closely with leadership, Relationship Managers, Payment Advisors, Agent Bank Partners, Agent Bank BD Team, Sales Support, and other relevant roles and departments within the organization. Collaboration and partnership must be a critical strength for this individual.
About This Role:
Key Accountabilities:
Sales and Revenue Growth
Actively identify business opportunities for new and existing accounts.
Build and maintain strong pipeline using available and relevant tools and data.
Monitor and negotiate contract terms and pricing to maximize profitability while ensuring customer satisfaction.
Work with partners to align on revenue targets and build strategies to meet those targets.
Achieve and exceed retention and cross-sell targets and growth goals for assigned accounts.
Identify growth opportunities within accounts and collaborate with internal teams to develop strategies to capitalize on them.
Customer Relationship Management
Develop and maintain strong, trust-based relationships with key customers.
Act as a main point of contact for all matters concerning assigned accounts.
Regularly communicate with customers to understand their evolving needs, challenges, and objectives.
Know customer objectives, key strategies, and leaders and stakeholders such that you are able to collaborate in further refining those strategies and developing specific initiatives and solutions that will enable the customer to achieve their objectives.
Speed to Revenue and Strategy
Accurately complete all related sales paperwork and documentation to ensure a smooth transition for new customers boarding.
Partner closely with the implementation teams to ensure flawless execution of new customer setups, training, and onboarding for products.
Create and execute comprehensive account plans aligned with customers' business goals and company objectives.
Customer Satisfaction and Retention
Monitor customer satisfaction levels and address any issues or concerns promptly and effectively.
Anticipate potential risks or issues and proactively address them to ensure customer satisfaction and retention.
Proactively identify areas for improvement and implement solutions to enhance the customer experience.
Develop strategies to increase customer retention and minimize churn.
Timely follow-up and seamless execution of initiatives.
Cross-functional Collaboration
Collaborate closely with internal teams such as leadership, Agent Bank partners, Payment Advisors, sales, product development, marketing, and customer servicing to deliver integrated solutions that meet customers' needs.
Serve as the voice of the customer within the organization, advocating for customer priorities and requirements.
Contract Negotiation and Annual Reviews
Lead contract negotiations and annual reviews as required, ensuring terms are favorable to both the customer and the company.
Discuss upcoming annual reviews, contract end dates and other critical items in a timely manner and explore opportunities for upselling or cross-selling additional products or services.
Performance Monitoring and Reporting
Monitor key performance indicators (KPIs) and metrics to track the health and success of assigned accounts.
Prepare regular reports on account status and pipeline, highlighting achievements, challenges, and opportunities for improvement.
Prepare regular reports and presentations for leadership to communicate customer performance and strategic initiatives.
Risk Management and Compliance
Identify and mitigate potential risks or issues that may impact customer satisfaction or business outcomes.
Ensure compliance with company policies, procedures, and contractual obligations in all customer interactions and transactions.
Professional Development
Stay abreast of industry trends, market developments, and best practices in account management.
Seek opportunities for professional development and skills enhancement to continuously improve performance and effectiveness in the role.
Other duties as assigned by leadership.
The Ideal Candidate for This Role:
Qualifications:
Bachelor's Degree preferred (Finance, Business or other related field of study)
Minimum 5+ years relevant experience working in account management or related field
Excellent communication, negotiation, and interpersonal skills.
Strategic thinker with the ability to develop and execute effective business plans.
Proficiency in CRM software and other relevant tools.
Results-oriented mindset with a focus on driving business growth and exceeding targets.
Additional Requirements:
Strong analytical skills and attention to detail.
Ability to thrive in a fast-paced, dynamic work environment.
Commitment to continuous learning and professional development.
Willingness to travel for customer meetings or team events.
Desired:
Treasury, Global Banking, Merchant and FinTech experience
Knowledge of applicable credit card Networks rules and regulations.
Experience working with Salesforce.
Candidates must possess unrestricted work authorization and not require future sponsorship.
Compensation:
Compensation range (base pay): $95,857.00-$162,957.00
This role may have a specific starting pay within this range.
Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.
Work Environment:
It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.
Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: ***************************************
For additional information regarding compensation and benefits, e-mail FNBO at *****************. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20260013
Equal Opportunity & Belonging:
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey.
Learn more here.
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.
Click here to download 'EEO is The Law' Self-Print Poster
Click here to download 'EEO is The Law' Supplement for Federal Contractors
Click here to download 'EEO is The Law' GINA Supplement
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC
FNBO follows federal law regarding the use of marijuana
(this applies to all non-California applicants)
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
$45k-60k yearly est. Auto-Apply 4d ago
Commercial Specialist
Description Autozone
Specialist job in Kansas City, KS
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For
Strong customer service and communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Familiarity with billing, inventory, and delivery processes.
Commitment to safety and compliance with company procedures.
Valid driver's license and a clean driving record.
You'll Go the Extra Mile If You Have
Previous experience in commercial sales or automotive retail.
Knowledge of AutoZone systems and procedures.
Experience managing or supporting a team.
Strong organizational and problem-solving skills.
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Assist commercial customers with product selection and order management.
Maintain accurate billing records and ensure on-time deliveries.
Conduct account visits to build relationships and ensure service quality.
Generate new business through outbound calls and in-person outreach.
Follow cash handling procedures, including deposits and collections.
Document and inspect all deliveries for accuracy and condition.
Monitor and report on vehicle maintenance and safety.
Manage battery consignment inventory and perform weekly stock checks.
Handle returns and accident procedures according to company policy.
Lead the commercial department in the absence of the Commercial Sales Manager.
Promote a safe and compliant work environment for all team members.
$41k-68k yearly est. Auto-Apply 10d ago
E-Commerce Integration Specialist
KC Fixture & Display
Specialist job in Kansas City, MO
This position will provide design, development, implement and maintenance the connections between different business solutions, such as e-commerce storefront and backend systems like ERP and Inventory Management Systems. This role will enable smooth, real-time data flow between systems, eliminating manual data entry, and improving business processes, accuracy, and overall efficiency for online businesses.
Requirements
Requirements:
Responsible for web presence, including:
Sales channels to include Big Commerce, Amazon, Google, Wal-Mart, Staples, SuiteCommerce
Application development related to B2B and B2C portals
E-mail and Marketing campaigns related to Web sales channels
SEO, Keyword Maintenance, Google Ads, Microsoft Ads
Domains, DNS records, SSL certificates
Develop and maintain applications to support company needs
Support data collection, processing, and analytics to enhance operational insights and drive process improvements
Work on system integrations, troubleshooting application issues, and provide support to other IT systems
Participate in code reviews, testing, and documentation to ensure system reliability and performance
Develop and support new tools
Working with cross-functional teams to identify improvements and recommendations for the appropriate technical, business and human factor solutions
Manage a complex range of tasks to meet deadlines and develop tools on-time and within budget
Qualifications/Skills:
Bachelor's degree required - preferably in computer science, Engineering, or closely related field
3+ years' experience designing and developing applications
Knowledge of API's, Webhooks, Python, Java, JavaScript, Node JS, SQL
Experience with NetSuite preferred
Experience with Amazon Vendor/Seller Central and Staple Commerce Hub preferred
Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)
Action, detail-oriented, and solution-oriented
Strong verbal, written, and interpersonal skills
Excellent oral and written communication skills
Ability to multitask on many projects at a time
Ability to work independently and within a team environment
$39k-64k yearly est. 60d+ ago
E-Commerce D2C Specialist
Chocoladefabriken Lindt
Specialist job in Kansas City, MO
At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you'll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman's, and Pangburn's have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let's continue making chocolate lovers happy!
A day in the life…
As the E-Commerce D2C Specialist, you will bring your expertise around the execution of technical and digital marketing activities that support our US Direct-to-Consumer eCommerce channel. You will monitor, manage and optimize Russellstover.com's Magento web/platform content, plan and execute multiple back-end and front-end enhancements to improve and deliver on a premium end-to-end user experience, and will help accelerate strong online sales growth through supporting execution and optimization of ongoing data-driven digital marketing acquisition and retention strategies.
What you will be doing…
* Content & Merchandising Management: Managing and updating website content, including product page enhancements, sorting rules, filters, banners, promotional assets, and other on-site functionalities. Ensuring consistency and accuracy of enhancements.
* Campaign Execution - Email, SMS, CRM: Emailing and SMS marketing campaign deployment and management using segmentation strategy. Ensuring timely and accurate campaign deployment and oversight on price and consumer promotions.
* SEO Optimization: Ensuring all content is optimized for search engines by applying basic SEO principles, ensuring metadata and product descriptions are in line with SEO best practices. Managing Google Tag Manager and site/page tagging.
* A/B Testing: Conducting A/B testing and other optimization techniques to improve conversion rates and overall user experience.
* Collaboration: Working closely with creative, marketing, and technical teams to align strategy and ensure the timely delivery of content and campaigns.
* Troubleshooting: Identifying and troubleshooting technical issues related to website functionality and performance, working with the development team as necessary.
* Analytics: Monitoring website performance, user behavior, and key merchandising KPIs, using data to inform merchandising decisions and adjustments.
* Managing ADA website compliance requirements.
* Ensure adherence to Good Manufacturing Practices (GMP) guidelines during plant visits to support product quality and uphold food safety standards.
* Complete and follow FSQA training and programs to comply with regulatory requirements, ensure consumer safety, and support the company's food safety and quality objectives.
* Promptly report any observed or suspected issues that may impact food safety, quality, or compliance to the designated plant personnel, to support timely corrective actions and maintain compliance.
* Actively contributes to the continuous improvement of the company's Food Safety Culture through engagement and actions aligned with your role.
This job posting is not all inclusive and other duties may be assigned.
Do you have what it takes?
(Basic Qualifications)
* Bachelors Degree.
* 3+ years technical execution experience of a D2C (Direct-to-Consumer) website.
* Experience with eCommerce platforms Shopify or Adobe Commerce Magento.
* Experience with Email, SMS campaign management platforms (Listrak, Klayvio, Mailchimp, Selligent, or similar).
* Knowledge of SEO best practices and experience with site/page tagging.
* Strong self-management skills, ability to work on and communicate status of multiple often-changing tasks.
* Excellent communication skills and the ability to speak, read, and write English fluently, with or without an accommodation.
* High level of attention to detail.
Do you stand above the rest?
(Preferred Qualifications)
* Bachelors Degree in Business Administration, Web Development, or related field.
* Knowledge of UX/UI principles.
* HTML knowledge.
* CRM experience.
* Strong experience with Adobe Target, Adobe Commerce Magento, and Google Tag Manager.
* Effective collaboration and communication skills.
At Russell Stover Chocolates, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace.
We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.
Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.
Make Happy. Work Happy.
$39k-64k yearly est. 60d ago
Polysomnographic Specialist - PRN
Saint Luke's Hospital of Kansas City 4.6
Specialist job in Kansas City, MO
Are you looking to join a phenomenal team where patient care is at the center of everything we do? Look no further!
Day
8-10 hours per week preferred
RPSGT or RRT required
BLS preferred
The Opportunity:
The Polysomnographic Specialist performs all aspects of care as outlined in national and departmental clinical standard of practice policy and procedure manual and in accordance with written verbal orders or approved protocol flow charts. This position will assist with MSLT and home sleep study set-ups. Clinical practice activities include but are not limited to the performance of diagnostic polysomnographic testing, assessment based therapeutic interventions and the analysis and scoring of polysomnographic records. The Polysomnographic Specialist accountabilities include the assessment and evaluation of histories and physicals, diagnostic, clinical and sleep related data pursuant to the development and monitoring of planned interventions in collaboration with the medical staff. The Polysomnographic Specialist supports and participates as appropriate in staff meetings, study quality, adherence to departmental protocols, continuing education, and professional growth development activities and performs other duties as assigned.
Why Saint Luke's?
We believe in work/life balance.
We are dedicated to innovation and always looking for ways to improve.
We believe in creating a collaborative environment where all voices are heard.
We are here for you and will support you in achieving your goals.
#LI-CK2
Job Requirements
Applicable Experience:
Less than 1 year
Basic Life Support - American Heart Association or Red Cross, Polysomnographic Technologist - Board of Registered Polysomnographic Technologists
Job Details
PRN
Day (United States of America)
The best place to get care. The best place to give care . Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
$34k-54k yearly est. 7d ago
Consumer Loan Specialist
Kansas City Credit Union
Specialist job in Kansas City, MO
The Consumer Loan Specialist provides exceptional service to current and prospective members by processing consumer loan applications accurately, efficiently, and in accordance with KCCU lending policies, regulatory requirements, and risk-based underwriting standards. This role supports all aspects of consumer lending - including Auto Loans, Signature Loans, Credit Cards, Home Equity Lines of Credit, loan add-ons, and indirect loan support - while ensuring timely communication, thorough documentation, and a strong commitment to member experience.
The Consumer Loan Specialist works closely with underwriting and branch teams to ensure applications move through the pipeline promptly and consistently. This position requires strong attention to detail, the ability to navigate KCCU systems and a proactive approach to meeting lending goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Receive, process, and review consumer loan applications submitted through branches, online channels, and internal referrals.
• Complete all application steps, including data verification, income documentation, risk-based pricing, credit score review, and loan structuring based on KCCU underwriting guidelines.
• Assist members and staff with loan status updates, required documentation, loan conditions, and next steps.
• Prepare loan documents; ensure accuracy and compliance with all disclosures, signatures, and required supporting documents.
• Cross-sell appropriate products such as GAP, MRC, debt-protection products, credit cards, and deposit accounts according to member needs and KCCU standards.
• Verify and follow up on insurance documentation, titles, collateral descriptions, and lien filings for secured loans.
• Work collaboratively with underwriters, MSRs, the call center, and branch leaders to resolve loan file issues, correct data errors, and move applications efficiently through to funding.
• Support skip-a-pay processing, loan add-ons, loan rewrites, and payment modifications as applicable.
• Communicate professionally with third parties such as dealerships, insurance providers, and vendors when needed to complete loan processing.
• Maintain up-to-date knowledge of KCCU lending policies, compliance requirements, and internal procedures.
• Assist in meeting monthly loan production, quality, and service goals as established by Lending Leadership.
• Protect member information and follow all security and confidentiality expectations.
KNOWLEDGE, SKILLS, AND ABILITIES
• Strong understanding of consumer lending principles, credit reports, debt-to-income calculations, and risk-based pricing.
• Ability to work in a fast-paced environment with high volume and strict timelines.
• Excellent communication skills, both written and verbal.
• Proficiency with lending and core systems or ability to learn quickly.
• Strong attention to detail and accuracy.
• Problem-solving skills with initiative to obtain missing information.
• Team-oriented mindset.
EDUCATION AND EXPERIENCE
• High school diploma or equivalent required.
• Minimum two (2) years experience in consumer lending.
• Experience with credit union lending systems strongly preferred.
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
• Ability to remain in a stationary position for extended periods.
• Ability to operate standard office equipment.
• Occasional lifting of up to 25 lbs.
• Regular member and staff interaction in an office environment.
OTHER REQUIREMENTS
• Must meet and maintain all bonding requirements.
• Must comply with all internal policies and regulatory guidelines.
• Some overtime may be required during peak lending periods.
$20k-41k yearly est. 55d ago
Collections Specialist
Trueml
Specialist job in Lenexa, KS
About This Role We are looking for a Collections Specialist to join our team in Lenexa, Kansas. At TrueAccord, we do things differently. We aren't just "collecting debt", we are helping people find a path back to financial health. As we grow, you will be on the front lines, moving away from old-school, aggressive collection tactics to provide a modern, helpful experience.
Your mission is to act as a financial guide. You won't just be following a script; you will use your communication skills to help real people solve problems and regain control of their finances.What You'll Do:
Be a Financial Guide: Use your excellent communication and negotiation skills to connect with consumers, understand their unique financial situations, and guide them to resolve their outstanding balances.
Drive Results: Proactively manage all communication channels-including calls (inbound and outbound), email, and chat-to establish effective payment plans and reach account resolution goals.
Champion Our Mission: Uphold the highest quality and compliance standards, always applying our empathetic approach to debt recovery.
Innovate & Collaborate: Work within a vibrant call center team that is constantly looking for new ways to help consumers achieve financial stability.
Who You Are:
A Natural Persuader: You have excellent communication skills and a desire to influence positive outcomes. Bonus points if you have prior experience in sales, customer retention, or handling objections and rejections.
Solution-Oriented: You're a skilled negotiator who can solve problems and resolve conflicts, always aiming for a win-win resolution.
Driven and Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving great results.
Adaptable and Resilient: You thrive in a fast-paced environment, expertly manage multiple priorities, and are ready to take on new challenges.
Empathetic Professional: You are results-driven but your commitment to compassion and understanding means you provide best-in-class customer service.
Qualifications:
High school diploma or GED required.
High sense of ownership, resilience, and reputation of dependability
$28k-36k yearly est. Auto-Apply 60d+ ago
Collections Specialist
Biomatrix Specialty Pharmacy
Specialist job in Overland Park, KS
INTRODUCTION BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.
At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.
Schedule & Location:
Monday Through Friday Between 8am Central Standard Time & 4:30pm Central Standard Time
It is anticipated that an incumbent in this role is onsite in Overland Park, KS, may consider hybrid after 6 months of evaluation.
Job Description:
The collections specialist is responsible for claims submission follow-up for correct and timely payment to achieve the goal of low delinquent payer balances for all therapy types. This position is responsible for ensuring the effective and efficient management of the assigned collections / reimbursement for payors. Also, monitors collections activity and develops necessary corrective action to resolve deficiencies, denials and all unpaid open balances. Ensures all compliance, legal and regulatory requirements are met when interacting with all Internal and External customers. Ensures customer inquiries are resolved in a timely professional manner.
QUALIFICATION REQUIREMENTS
* GED or high school diploma required
* Minimum of three (3) years of working experience in collection related activities required
* Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
* Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).
QUALIFICATIONS PREFERRED
* Minimum of five (5) years of working experience in collection related activities preferred
* Previous home infusion therapy billing experience preferred
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
* Following up on insurance claims to ensure timely payment.
* Working with insurance companies to resolve any denials or short payments.
* Communicating effectively with internal teams to ensure smooth operations.
* Understanding when a claim was billed correctly vs when it is not.
* Have a thorough understanding of payer contracts.
* Understanding the different types of home infusion medications and therapies.
* Knowledge of insurance verification and reimbursement processes.
* Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders.
* Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards.
* Familiarity with clearinghouses and the billing functionality.
* Assist with various data entry, administrative, and clerical tasks.
KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS
* Able to stay abreast of payer alerts and reimbursement changes.
* Able to work in a fast-paced environment.
* Able to navigate and interpret insurance contracts.
* Ability to actively communicate, inspire and motivate all levels of staff.
* Ability to think and act strategically and proactively.
* Ability to maintain accurate records and prepare reports and correspondence related to the work.
* Ability to organize and coordinate the work of others.
* Ability to set priorities and assign work to other professionals.
* Excellent analytical skill.
Communication Skills
* Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Computer Skills
* Become and remain proficient is all programs necessary for execution.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
* This position requires constant sitting with occasional walking, standing, kneeling or stooping.
* This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.
* This position requires constant talking and hearing.
* Specific vision abilities required by this job include close vision and the ability to adjust focus.
* This position must occasionally lift and/or move up to 20 pounds
* Required to move/lift physical hardware.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at ************************* or ************ x 1425.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
OTHER
* Will participate in legal and ethical compliance training each year.
* Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures.
* Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.
* Will not participate in any conduct considered to be unethical or illegal.
EXPECTATION FOR ALL EMPLOYEES
Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins.
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$28k-36k yearly est. Easy Apply 28d ago
Delivery Operations Specialist
Backyard Discovery 4.0
Specialist job in Overland Park, KS
Why join Backyard Discovery?
• Be part of a category leader redefining outdoor living.
• Work with a passionate team where your ideas can directly shape future products.
• Gain hands-on experience across product management, marketing, and operations.
• Enjoy a collaborative, supportive culture built around innovation and growth.
• Clear path for advancement - we believe in promoting from within and developing tomorrow's leaders.
About the Role
The Delivery Operations Specialist role is pivotal in ensuring a seamless final mile delivery experience for our customers. You'll be responsible for managing shipments, coordinating with delivery carriers, and providing accurate delivery updates-all while building strong relationships that drive operational excellence.
Essential Duties and Responsibilities
• Oversee and coordinate shipments transitioning to final mile delivery carriers
• Ensure timely and accurate handoffs to carrier partners
• Respond to customer inquiries regarding shipment status
• Provide real-time tracking updates and reliable delivery estimates
• Resolve delivery issues with urgency and professionalism
• Build and maintain strong partnerships with final mile delivery carriers
• Understand carrier capabilities, constraints, and preferences to optimize delivery execution
• Collaborate with carriers to improve delivery performance and customer satisfaction
• Champion the “Perfect Delivery” experience by ensuring every shipment arrives on time, intact, and with full transparency
• Monitor delivery metrics and proactively address gaps in performance
Qualifications
• 2+ years of experience in logistics, delivery operations, or supply chain coordination
• Strong communication and relationship-building skills
• Proficiency in shipment tracking systems and logistics platforms
• Ability to multitask and thrive in a fast-paced environment
• Customer-first mindset with a passion for operational excellence
• Experience with LTL, FTL, or hub-and-spoke linehaul operations
Equal Opportunity Statement
Backyard Discovery is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.
$49k-80k yearly est. 1d ago
Client Experience Specialist
Ecapital 3.4
Specialist job in Overland Park, KS
Job DescriptionWho We Are: We are on a mission to provide innovative working capital solutions to small and medium size businesses throughout the United States, Canada, and the United Kingdom. A steady cash flow can change the course of a business and help a company define its future, promote growth, and impact the bottom line! As a leading provider of innovative funding solutions for small to medium sized businesses, we are one of the fastest growing companies in the industry. Through our Commercial Finance, Freight Factoring and ABL divisions, eCapital offers capital solutions to 80+ industries. We truly love to help our clients grow and this is a position where you can grow too!
The Opportunity:
eCapital is currently seeking a Client Experience Specialist to join our team in our Lenexa, KS office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner.
The Client Experience Specialist reports to and takes direction from the Client Experience Supervisor.
Responsibilities
Greet clients warmly over the phone, provide expert guidance and build lasting relationships.
Troubleshoot issues, resolve concerns efficiently and ensure client satisfaction.
Educate clients on our services, assist with client onboarding, and mark a real impact on client success.
Communicate with different departments to answer client inquiries.
Maintain accurate records of client interactions in the company database.
Qualifications
Customer service pro with strong communication skills.
Problem-solver who thrives in a fast-paced environment.
Detail-oriented with the ability to multi-task.
Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!)
Call center experience is a bonus but not required.
Bilingual candidates in Spanish & English (written and verbal) preferred.
We Bring:
$20 Hourly
Performance Incentives
PTO
Health, Dental, and Life Benefits
401K Matching
Abundant professional development opportunities at a growing and thriving alternative Finance company!
eCapital Culture:
At eCapital, we're not just a funding provider-we're a strategic partner built for what's next. Our culture is defined by innovation, scalability, and personalized service. We value:
Agility: We adapt quickly to changing market conditions and customer needs.
Relationships: We put our clients' needs at the center of everything we do, and we believe the best results come from diverse teams working together.
Accountability: We hold ourselves to the highest standards in all aspects of our work.
Innovation: We constantly push boundaries to create better solutions for our clients.
We offer a dynamic work environment where you'll have the opportunity to make a significant impact on our business and the SMBs we serve. Join us in revolutionizing how businesses access and manage capital in the digital age.
eCapital values diverse experiences and backgrounds. We encourage all qualified candidates to apply, regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
AI Statement
eCapital uses AI-enabled tools within our applicant tracking system to support resume screening by comparing qualifications to job requirements. Final hiring decisions and resume reviews are always conducted by our recruiters.
Vacancy Type: Replacement role
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$20 hourly 20d ago
Associate Reset Specialist
Keurig Dr Pepper 4.5
Specialist job in Kansas City, KS
Job Overview:Reset Specialist for Greater Kansas CityHiring ImmediatelyProvide large scale resets of display merchandising to all stores assigned by Manager. Provide reset expertise. Work with Sales Representatives/Managers to coordinate delivery and merchandising schedule.
Support Keurig Dr Pepper brands like 7UP, Snapple,Core, Bai and other fan favorites to retail stores within the assigned territory.
Build effective relationships with store personnel in the course of executing merchandising task; assure customer satisfaction.
Identify incremental sales opportunities for Sales Representative to pursue.
Provide feedback on competitor activities.
Perform other similar or related duties as requested or assigned.
ScheduleFull-time; Monday- Friday; 1st shift (7:00 am) ResponsibilitiesProvide large scale resets of display merchandising to all stores assigned by Manager.
Work with Sales Representatives/Managers to coordinate delivery and merchandising schedule.
Build effective relationships with store personnel in the course of executing merchandising task; assure customer satisfaction.
Identify incremental sales opportunities for Sales Representative to pursue.
Provide feedback on competitor activities.
Total Rewards:Pay starting at $20.
46 per hour.
The employee will move to a higher rate of $21.
49per hour in the quarter after their 6 month anniversary.
Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Requirements:2 years of prior reset experience and/or retail merchandising experience in grocery, mass, drug, or big box retailers required.
Ability to lift-up to 50 lbs repeatedly.
Capability to push and pull up to 100 lbs repeatedly.
Possession of a valid driver's license.
Company Overview:Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere.
We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values.
We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale.
Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth.
Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop.
We offer robust benefits to support your health and wellness as well as your personal and financial well-being.
We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
The average specialist in Lenexa, KS earns between $22,000 and $74,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Lenexa, KS
$41,000
What are the biggest employers of Specialists in Lenexa, KS?
The biggest employers of Specialists in Lenexa, KS are: