Help Desk Technician
Specialist job in Philadelphia, PA
Our client is seeking a skilled Help Desk Technician to join their IT Support team. This is a contract to hire opportunity that will be onsite for the first 90 days and transition to a hybrid schedule. Some travel included.
This position provides technical assistance to end users, supports core systems, and ensures smooth daily operations across the organization. The ideal candidate brings strong troubleshooting abilities, excellent communication skills, and a commitment to delivering quality customer service.
Responsibilities:
• Provide first- and second-level technical support for end users across hardware, software, and network issues
• Troubleshoot Windows OS, Microsoft Office, and Outlook/Exchange-related problems
• Support basic networking functions including connectivity, VPN, DNS, and DHCP
• Manage Active Directory tasks such as password resets, account setup, and permissions
• Set up, configure, and troubleshoot printers and peripheral devices
• Assist with mobile device support and Mobile Device Management (MDM) solutions
• Document support activities, resolutions, and system updates
• Deliver timely, professional communication and maintain strong customer service standards
• Work both independently and collaboratively within a hybrid environment
Requirements:
• Associate's or Bachelor's degree in Computer Science or related field, or equivalent experience
• 2-5 years of experience in a help desk, technical support, or field service role
• Experience supporting Windows, MS Office, MS Exchange/Outlook, and basic networking
• Strong end-user support skills
• Experience with Active Directory, DNS, DHCP, and VPN troubleshooting
• Strong diagnostic and problem-solving skills for hardware and software issues
• Printer setup and management experience
• Familiarity with Mobile Device Management tools
• Excellent verbal communication and customer service abilities
• Ability to work well under pressure and handle multiple priorities
• Comfortable working independently, remotely, or as part of a team
Technical Support Specialist
Specialist job in Princeton, NJ
Junior Engineer, Technical Support, tier 2
Part time, onsite
Princeton, New Jersey
NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance and performance management solutions for applications ranging from core infrastructures to edge and branch environments.
We are offering a great opportunity for an ambitious, energetic, and motivated technical talent.
Key Responsibilities:
• Resolve issues for customers with problems, questions, or system operation regarding NIKSUN products and services
• Proactively use time between calls to improve product/environment knowledge, perform customer follow up, or work on other departmental projects
• Relay issues that are outside the scope of the Technical Support Department to the appropriate people or groups
• Escalate effectively and efficiently all necessary issues to the appropriate resource for resolution and follow up
• Participate in all departmental and individual training programs as directed
• Perform other departmental tasks as needed
Desired Qualifications:
Experience in providing technical support to Global clients
Knowledge of Network technologies, topologies (Ethernet) and protocols (TCP/IP, IPX/SPX, NetBIOS/NetBEUI) and Wide Area Networking a plus
Strong knowledge of UNIX I Linux Operating Systems
Knowledge of server and storage technologies. Ability to troubleshoot intermediate level hardware issues.
Prior experience in Intel/IBM based platforms preferred
Ability to make onsite customer visits for installation/troubleshooting of NIKSUN software
Educational Requirements:
Bachelor's degree in Computer Science, Network Engineering, MIS or equivalent and at least 3 years of experience in the field or in a related area
Any major technical certification is a plus
Physical Requirements:
Ability to lift up to 40 lbs.
Qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or protected veteran status.
Customer Success Specialist
Specialist job in Somerset, NJ
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Onsite from Somerset,NJ
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Operations Specialist
Specialist job in Philadelphia, PA
Garfield Refining is a 130+-year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. We believe that recycling is essential, and work hard to provide a valuable service to our clients around the world. We pride ourselves on driving industry leading practices, serving generations of customers, and doing our part to keep precious metal out of landfills. Beyond that, we are a family business that values our culture and strives to balance profitability with sustainability to ensure that we will be in business for another century.
We are looking for a dependable, jack-of-all-trades Operations Specialist to join our team. As part of our operations team, you'll play a vital role in keeping our refining process running smoothly!
What You'll Do:
Inventory Management: Track and manage metal inventory to ensure metal flow throughout the refining process; identify and prioritize delayed returns.
Shipping & Receiving: Pack and prepare outgoing metal shipments to our refinery partners, ensuring proper labeling, documentation and compliance with shipping standards. Receive and inspect incoming materials, recording details accurately in our tracking system.
Quality Control: Perform quality checks for hand sorted materials to verify accuracy and consistency.
Refining Operations: Process melts and hand sorts following established quality and safety standards.
Daily Workflow Review: Finalize and review daily bins to confirm completeness, accuracy, and readiness for processing.
What We're Looking For:
4+ years previous work experience in an operations or maintenance environment;
Knowledge of facilities, maintenance programs, and operational procedures;
Strong organizational skills and attention to detail;
Proven ability to manage multiple priorities and meet deadlines;
Excel communication and interpersonal skills
Project and change management experience;
Why Work with Us:
Full-time, exempt position
Competitive Pay
Medical, Dental, Vision, and Disability plans for employees and their family members
Paid Time Off
401(K) employer contributions
Help Desk Technician
Specialist job in North Wales, PA
Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment.
In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting.
This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA...
🔧 What You'll Be Doing:
• Provide onsite Help Desk support for end users
• Troubleshoot Microsoft (Office 365) and line-of-business applications
• Support hardware including workstations, servers, and printers
• Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi)
• Support network security tools and practices
• Assist with VoIP system support
• Administer Active Directory (users, GPOs, OUs, permissions, etc.)
• Support backups and disaster recovery processes
• Provide basic VPN and Remote Desktop support
• Monitor system alerts via RMM tools and respond to service tickets
• Participate in an after-hours on-call rotation
• Serve as the SME for assigned technologies and systems
✅ What We're Looking For:
• Strong communication and customer service skills
• Solid troubleshooting and problem-solving ability
• Able to prioritize and multitask in a fast-paced environment
• Familiarity with common Help Desk tools and workflows
• Strong technical aptitude with eagerness to learn
Spare Parts Warehouse Process Specialist
Specialist job in Horsham, PA
Sofidel America is a leading manufacturer of tissue products for domestic and hygienic use, committed to sustainability, innovation, and operational excellence. We are seeking a Spare Parts Warehouse Process Specialist to support and enhance warehouse processes that ensure efficiency, accuracy, and reliability in spare parts management.
The Spare Parts Warehouse Process Specialist supports warehouse operations related to receiving, storing, and dispatching spare parts. This role assists in developing and implementing process controls, optimizing workflows, supporting inventory systems, and ensuring standardized procedures across multiple locations, contributing to continuous improvement and operational excellence.
Key Responsibilities:
Support the Line Manager in identifying operational risks and designing preventive controls
Implement optimized workflows for receiving, storage, and dispatching spare parts
Assist in drafting standardized procedures for warehouse activities to improve consistency
Support efficiency improvements within warehouse operations to enhance accuracy and responsiveness
Execute control measures to ensure spare parts accuracy and service quality to internal users
Apply lean manufacturing principles to reduce lead times and optimize resource utilization
Assist in implementing advanced inventory control systems to support real time decision making
Organize and deliver training for warehouse staff to reinforce compliance and continuous improvement
Liaise with the Spare Parts Codification Office to resolve codification issues
Manage user accounts and access control within the warehouse system
Support the Line Manager in managing warehouse operations within the Group management system
Participate in cross plant coordination to standardize processes across the Group
Requirements:
Bachelor's Degree in Economics, Management Engineering, or a related field
Strong critical thinking and problem solving abilities
Ability to adapt, organize tasks effectively, and manage time well
SAP experience is a plus
Availability to travel as needed
What Sofidel Offers:
Competitive compensation
Comprehensive benefits including medical, dental, vision, paid time off, and a competitive company match on 401k
A collaborative and stable work environment with opportunity for growth
Opportunity for professional growth within a global organization
Dynamic and team oriented work environment
Access to Sofidel's Language Learning
Equal Opportunity Employer:
Sofidel America is an equal opportunity employer and does not discriminate based on any protected status. All qualified applicants are encouraged to apply.
Legal Intake Specialist
Specialist job in Cherry Hill, NJ
Job Title: Legal Intake Agent
Job Type: Temp-to-perm (60-90 days, convert to perm if successful).
Shifts available: 4 openings...
Sat thru Wed - 8am-4pm - Thurs and Fri off
Wed thru Sun - 8am-4pm - Mon and Tues off
Sat thru Wed - 4pm-12am - Thurs and Fri off
Mon thru Fri - 4pm-12am - off Sat and Sun
Keys to the role:
Great Entry Level role with a major Law Firm!
Recent bachelor degree grads are encouraged to apply
Growth path
Growth & Leadership Path... there is an opportunity to move into leadership roles, such as Legal Assistant or Doc Valuation (typically within 1-3 years). Prefer candidates interested in evolving into leadership positions after 6-8 months.
Overview:
Are you passionate about helping others and providing exceptional service? A leading law firm in mass tort and class-action litigation, is seeking dedicated Intake Center Agents to join our team.
As an Intake Center Agent, you'll be the first point of contact for potential clients, delivering a welcoming and supportive experience. This role offers growth opportunities to advance into leadership positions or explore new roles within the firm. If you're detail-oriented, compassionate, and thrive in a fast-paced environment, we'd love to hear from you.
Client Interaction:
Answer inbound calls and address client inquiries with empathy and professionalism.
Make outbound calls to follow up on potential client leads, ensuring prompt and accurate responses.
Prioritize inbound calls and new intakes, adhering to protocols for timely and effective service.
Information Gathering & Documentation:
Collect detailed information from clients, following specific intake guidelines.
Accurately document call details, including client needs and relevant information, in the system.
Ensure thorough and precise data entry to support the legal intake process.
Support & Service Quality:
Provide clients with a positive and informative experience, addressing any questions or concerns.
Communicate important information about our services and assist clients in understanding the process.
Respond to client feedback and requests with a commitment to maintaining high satisfaction levels.
Adherence to Protocols:
Follow all call scripts and protocols for consistency and quality.
Work with the leadership team to improve call handling techniques and continuously enhance service.
Qualifications:
Associate or bachelor's degree preferred, High school diploma or equivalent required
College grads preferred; strong communicators adept in sensitive situations.
Go-getter, growth-oriented, ambitious, with leadership potential.
Interest in the legal field is a plus
Call center or customer service experience is preferred but not mandatory.
Reliable transportation
Strong verbal communication and active listening skills.
Ability to work in a fast-paced, high-volume environment.
Basic knowledge of legal terminology is a plus, but not required.
Excellent organizational skills and attention to detail.
Ability to handle sensitive and confidential information with discretion.
Proficiency in Microsoft Office and case management software (Salesforce) preferred.
Desktop Support Specialist
Specialist job in Doylestown, PA
Required Skills & Experience
2yrs+ Desktop / IT Support experience
Hardware/Software troubleshooting
Mobile device support
Strong communication skills
Reliable transportation and active DL
Nice to Have Skills & Experience
Coming from Healthcare/Hospital (or similar highly regulated environment)
Associate or Bachelors degree or certifications
Job Description
We are looking for a Desktop Support Technician for a 3-6 month contract (with the possible extensions)
Day to Day Summary
We are seeking a ‘jack of all trades' to support our client's Project Team. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients.
The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to:
Support for laptops and desktops
Microsoft/Office Suite
Deskside support for doctors and clinical staff
Project support (equipment refresh, windows upgrades, etc)
MUST: Have valid driver license and a vehicle
Specialist 2 - Operations
Specialist job in New Brunswick, NJ
Immediate need for a talented Specialist 2 - Operations. This is a 12+ Months Contract opportunity with long-term potential and is located in New Brunswick, NJ (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-93647
Pay Range: $30 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
User support and issue resolution in close co-operation with the global reporting support team.
Support the business during the monthly and quarterly close process relating to reporting
Assist in managing Legacy reporting on Tableau for Medtech.
Participation in creating documentation of Operational and Enhancement Processes.
Understand the financial impact of reconciling and ensuring data integrity and working with systems teams to repair any data or reporting issues.
Perform as an expert in understanding ERP data feeds utilized within the reporting solution; understand the lowest levels of data available to facilitate related investigations and recommend appropriate action.
Contribute continuously to the improvement of overall data quality.
Maintain and improve a strong internal control environment. Business Relationships
Business partner with stakeholders to resolve reporting defects.
Support Commercial analysts on how to utilize the reporting solutions to develop expert local knowledge.
Understand data flows, financial reports, and report calculations
Act as the intermediary between the system and business to ensure voices are heard, actively provide feedback to related teams, and resolve issues, as necessary.
Partnering with IT and other support groups in CFIN, Datahub, Master Data, Internal / Governance Reporting Teams, etc., to resolve reporting issues.
Participate in knowledge transfer sessions for new reports, sector deployments, etc., as they go live in production.
Key Requirements and Technology Experience:
Skills-Finance, Accounting, or Financial Accounting, SAP (AFO and SAC),Tableau, Financial reports/reporting, data integrity/Data/ Master Data.
Qualified or studying Finance / Accounting or BI.
Systems qualifications preferred, SAP (AFO and SAC), BW, Tableau
Analytical, problem-solving, willingness to learn, attention to detail, and initiative to follow through on directives.
Sensitivity to knowledge of global partners/cultures/norms is critical for this role and required.
Good communication skills, operate with a degree of independence, and can collaborate in a highly matrixed environment.
Strong technical/analytical skills with a complex financial accounting and systems environment.
Ability to deal with ambiguity.
Proactive, High energy, positive/can-do attitude and self-motivated is a must.
Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Shipping and Receiving Specialist
Specialist job in Northampton, PA
TorcUP, a leading U.S. manufacturer of industrial torque tools, is seeking a reliable and detail-oriented Warehouse Shipping & Receiving Specialist to join our team. This position plays a crucial role in ensuring accurate order fulfillment, efficient warehouse flow, and top-tier customer satisfaction.
RESPONSIBILITIES
Process all incoming and outgoing shipments with accuracy and in a timely manner
Pick, pack, and prepare customer orders following established procedures
Verify incoming deliveries, inspect parts for accuracy and condition, and document discrepancies
Maintain organized inventory and update stock records as needed
Operate forklifts, pallet jacks, and other warehouse equipment safely (training can be provided)
Build, label, and secure pallets or crates for outbound freight
Assist with cycle counts and full inventory audits
Maintain a clean, safe, and efficient warehouse workspace
Work closely with the operations and production teams to ensure on-time deliveries
Support other warehouse duties as assigned
REQUIREMENTS
Previous warehouse, shipping/receiving, or logistics experience preferred
Ability to lift 75 lbs. and stand for extended periods
Strong attention to detail and accuracy in all tasks
Basic computer skills for entering shipment and inventory data
Experience with UPS/FedEx/DHL shipment systems a plus
Ability to read and follow pick lists, packing lists, and part numbers
Reliable, punctual, and capable of working in a fast-paced environment
Valid driver's license required; forklift certification a plus
Strong communication skills and a team-oriented attitude
BENEFITS
Competitive hourly pay based on experience
Full company-paid health insurance
401(k) plan with company contribution
Paid vacation, holidays, and sick time
Stable, full-time position with long-term growth opportunities
Training provided on warehouse systems, tools, and equipment
Supportive team environment within a growing U.S. manufacturing company
Help Desk Specialist
Specialist job in Philadelphia, PA
Minimum skills and experience:
* Minimum 2 years of experience working in a single point of contact help desk
* Experience using Jira Service Management Helpdesk application
* Experience using GroupLink's eHelpdesk platform
* Experience using Genesys Cloud contact center and customer experience platform
* Strong customer service skills; telephone etiquette
* Great team-oriented interpersonal skill
* Great organizational skills
* Excellent analytical and problem-solving skills
* Strong oral and written communications skills (technical and non-technical)
* Robust understanding of the ACD system and trouble ticket process
Procurement Service Specialist
Specialist job in Raritan, NJ
The Procurement Service Specialist will generate 90-100 purchase orders (POs) per month through e-Marketplace for R&D, primarily focusing on lab supply orders and suppliers.
This is a part-time position with flexible hours: either 4 hours per day or 3 full days per week. The role starts onsite for training purposes and then transitions to a hybrid arrangement.
Responsibilities:
Placing approximately 100 POs weekly.
Searching for lab supplies, chemical suppliers, and catalog numbers for R&D requestors as needed.
Following up on the status of all placed POs, including handling email and phone inquiries.
Experience:
At least 1 year of experience in procurement or vendor management.
Skills:
Procurement
Vendor Management
Creating purchase orders
Education:
Associate or Bachelors.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Azhar
Email: ****************************
Internal Id: 25-53771
Quotations Specialist, Lighting
Specialist job in Langhorne, PA
QUOTATION SPECIALIST, LIGHTING
Who we are:
United Electric Supply Co. Inc. is a nationally recognized, 100% employee-owned company that is a major supplier of electrical products, and advanced services for the construction and industrial markets. They offer a full range of electrical products and services with concentrations in industrial automation, building automation, lighting, wire/cable/conduit, distribution and control, data communications, electro-mechanical and energy solutions. With over 300 employees, United is headquartered in New Castle, Delaware with locations throughout Delaware, Pennsylvania, Maryland, New Jersey, and Virginia
Summary/Objective
Complete accurate quote packages for customers and the sales team to secure lighting project business. Apply appropriate quotations strategy depending on bill of material while maintaining established project profitability requirements and adhering to the lighting project process.
Essential Functions
· Communicate effectively with customers.
· Collaborate with Outside Sales to secure projects.
· Maintain all quotes electronically in the JMS system.
· Prepare Bill of Materials (BOM) in JMS and submit to customer and assigned Outside Sales Rep.
· Ensure total accuracy of quote including spares, freight, storage, lift gates, vendor deposits, etc.
· Identify projects to utilize the Instant Rebate Program.
· Review Purchase Order and include Terms and Conditions.
· Prepare submittals as requested and monitor their return via check list.
· Review returned submittals and renegotiate with vendor if necessary.
· Coordinate with Outside Sales to complete project paperwork.
· Finalize paperwork with Outside Sales, updating any lead times on approved (BOM).
· Update final BOM in JMS and send to assigned Project Administrator for review.
· Develop and maintain positive relationships with vendors, customers, and employees.
· Stay up to date on new products by attending trade shows and seminars.
· Engage in Life Long Learning activities and meet yearly requirements.
· Participate in pre-job and project review meetings.
· Performs other duties as obvious or assigned.
Commitment to Safety
Adhere to all United Electric health, safety, and environmental policies.
Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility.
Complete an accident/Incident report for any safety and/or health infractions that occur or is witnessed.
Qualifications
Customer Focus.
Planning and Organization.
Communication Proficiency.
Results Driven.
Estimating.
Product Knowledge.
Compensation and Benefits:
Health, Dental, and Vision Insurance
Disability Insurance and Life Insurance
401(K) and Stock Ownership
Paid Vacation and holidays
Educational Benefits
Wellness Programs
Work/Life Balance
We are an equal employment opportunity employer.
Service Desk Specialist
Specialist job in Princeton, NJ
Provide swift and professional deskside IT support
Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
Collaborate with other support groups across global locations to help troubleshoot client issues
Utilize tools for building, monitoring and troubleshooting client devices
Participate in Disaster recovery testing exercises
Upholding procedures for logging, reporting, and statistically monitoring desktop operations
Write technical support and client documentation in form of Knowledgebase articles
Meet or exceed expected customer service levels
Requirements:
Minimum 5+ years of relevant experience in a Desktop Support/IT Helpdesk role.
Experience configuring, installing, troubleshooting and repairing printers, PC and laptops.
Hands on experience with Win 7, Win 10, Win 11 and MAC OS support.
Windows Migration.
Hardware/Software Troubleshooting
Experience with VPN, Soft Phones, Remote Desktop, VDI.
Asset Tracking/Inventory Management
Phone and Tablet support (Windows, iPhone, iOS, Android)
Experience with Ticketing System (ServiceNow).
Strong Communications Skills
Excellent proven track record supporting clients in a financial environment.
Excellent proven customer service based approach
Good written and verbal communication skills
Good time management skills
Strong organizational and analytical skills
Ability to multi-task and work under pressure
Ability to work autonomously and within team
Dress Code: Business casual
Patient Support Specialist
Specialist job in Horsham, PA
As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care.
We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners.
The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours.
The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote.
MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA
This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts:
-- 1 Week: 7:30 AM - 4:00 PM
-- 2 Weeks: 9:00 AM - 5:30 PM
-- 1 Week: 11:30 AM - 8:00 PM
You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence.
Responsibilities:
Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system
Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource
Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver
Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner
Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements
Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program
Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements
Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan
Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients
Other duties as assigned
Qualifications:
Associate Degree required; B.S. or B.A. degree preferred
A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred
Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus
Ability to learn and work within IT platforms to document patient cases
Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations
Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience
Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards
Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey
This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote)
Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs
Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey
Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules
Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process
Strong financial management skills to reconcile receipts for patient reimbursement
Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction
Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs
Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally
Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity
Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services
Get a complete career fit with Kelly .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly:
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
BigID Specilalist
Specialist job in Raritan, NJ
🔹 Job Details
Job Title : BigID Platform Engineering Administration
Job Type : Contract
Client : LTIMindtree
We are seeking a skilled BigID Platform Engineering Administrator to manage data discovery, classification, and governance using BigID for a leading client in Raritan, NJ.
Skills Required:
BigID platform expertise (discovery, scanning, classification, remediation, governance)
Strong understanding of data security concepts (PII/PHI classification, encryption, masking, DLP, Zero Trust)
Experience with databases, cloud storage, file systems, and streaming platforms (SQL, S3, ADLS, GCS, Kafka)
Proficiency in scripting (Python, PowerShell, Shell)
Cloud infrastructure knowledge (AWS, Azure, GCP)
Familiarity with regulatory frameworks (GDPR, CCPA, HIPAA, SOX)
Skills that are Nice-To-Have but Not Mandatory:
API integrations
DevOps automation
Cloud security infrastructure management
Responsibilities:
Configure and administer BigID platform modules
Implement data discovery, classification, and governance solutions
Ensure compliance with regulatory frameworks
Develop automation scripts for integration and security tasks
Collaborate with cloud and security teams for infrastructure management
Billing Specialist
Specialist job in Philadelphia, PA
We have an immediate need for an E-Billing Specialist/Legal Biller for a leading law firm conveniently located in the Philadelphia metro area. This is a full time direct hire position that offers an excellent salary and benefits package and offers a hybrid schedule - 2 days in office and 3 remote. Hours are 8:00 AM to 5:00 PM.
Job Duties Include:
Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker.
Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites.
Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval.
Ensures successful submissions of e-billed clients and assist with the resolution of any rejections.
Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns.
Verifies that client setup, rates, and billing requirements are correct in the eBilling system.
As required, submits rate requests to related vendor sites.
Provide updates regarding invoice status to Client Billing Manager.
Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies.
Work closely with supervisor and managers to resolve any e-billing or client e-billing issues.
Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal.
Responsible for the submission of monthly/quarterly accruals as required.
Provide updates regarding invoice status to Billing Supervisors/Director of Billing.
Job Requirements Include:
Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required.
Ability to utilize various vendor websites and BillBlast system for electronic billing.
Previous experience with 3E or Elite accounting system strongly preferred.
Excellent customer service skills.
Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment.
Strong oral and written communication skills and accuracy are a must.
Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.
Specimen Processing Specialist
Specialist job in Raritan, NJ
Labcorp is seeking a Specimen Processing Specialist to join our team in Raritan, NJ. This position will work with internal customers, patients & physician offices to ensure that all patient care needs are addressed accurately and efficiently. The Specimen Processing Specialist will provide product education and handle a wide variety of questions while providing market leading services. The ideal candidate will be passionate about improving health and improving lives.
Pay Range: $18.25-$22/hr.
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: Monday-Friday and alternating Saturdays (11pm-7:30am)
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here .
Job Responsibilities:
Act a liaison between the lab, clients, and patients.
Resolve internal & external customer requests via calls, instant messenger & email communications
Communicates with customers in respectful and professional manner.
Work in multiple databases to research complex issues and questions.
Provide customer education and information as needed.
Review test forms for accuracy and report any discrepancies.
Prepare and triage specimens for analysis.
Accurately identify and label specimens.
Pack and ship specimens as necessary.
Prepare and store excess specimen samples.
Requirements:
High School Diploma or equivalent.
Prior medical/clinical laboratory experience is preferred
Comfortable handling biological specimens
Ability to accurately identify specimens
Experience working in a team environment
Strong data entry and organizational skills
High level of attention to detail
Proficient in MS Office
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. A dditionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement .
Logistics Specialist
Specialist job in King of Prussia, PA
The Logistics Specialist will coordinate inbound and outbound logistical operations, including inventory management, warehousing, and limited transportation activities, to ensure a consistent and efficient supply of goods. This role requires a proactive logistics facilitator who can align distribution processes with internal and external customer requirements, regulatory standards, and budgetary goals.
Key Responsibilities:
• Manage daily logistics operations to support production and distribution schedules
• Oversee inventory control and ensure accuracy across warehouse systems
• Coordinate transportation of raw materials, components, and finished goods (minimal focus)
• Ensure compliance with regulatory and safety standards
• Collaborate cross-functionally with procurement, planning, and quality teams
• Utilize SAP to manage logistics workflows, inventory, and reporting
Requirements:
• Bachelor's degree (Supply Chain, Business, or related field preferred)
• 6+ years of logistics experience
• 4-6 years of experience in warehouse and distribution operations
• 4-6 years of hands-on SAP experience (required)
• Strong communication and problem-solving skills
• Experience in regulated industries (pharma/biotech) is a plus
Coding / Revenue Cycle Specialist
Specialist job in Jenkintown, PA
Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career training. With medical and dental coverage, access to childcare & fitness facilities on campus, investment in your retirement, and community events, your career at Redeemer is more than a job. You'll discover a commitment to quality care in a safe environment and a foundation from which you can provide and receive personalized attention. We look forward to being a part of your professional journey. We invite you to apply today.
SUMMARY OF JOB:
The Coding Specialist assigns diagnostic and procedural codes consistent with ICD-10 and CPT-4 guidelines, UHDDS sequencing guidelines, CMS coding guidelines, Medicare and Medicaid regulations and the American Hospital Association coding guidelines and it's publication, Coding Clinic, and AMA's publication, CPT Assistant, for assigned hospital based professional service areas of HRPAS employed practitioners. Responsible for consistently meeting quality expectations for documentation review, coding, and meets Redeemer Health's expected productivity standards for the position. Performs assigned duties in accordance with health system specific coding policies and procedures. The Coding Specialist will assist the assigned HRPAS hospital based providers with instruction, feedback and documentation review in their particular specialty area. Responsible for remaining current with latest healthcare technology and coding advice through reading available coding literature, attendance of seminars and in-services, internet research and other educational resources. Collaborates with charge entry personnel to ensure proper entry of diagnostic and billing codes in accordance with guidelines and for assigned areas and for trouble shooting any system or payor rejections for coding and/or documentation purposes. Performs duties in support of Redeemer Health mission to ensure the highest quality of patient care in an economically sound and efficient manner.
CONNECTING TO MISSION:
All individuals, within the scope of their position are responsible to perform their job in light of the Mission & Values of the Health System. Regardless of position, every job contributes to the challenge of providing health care. There is an ongoing responsibility for ensuring that the values of Respect, Compassion, Justice, Hospitality, Holitisic Approach, Stewardship, and Collaboration are present in our interactions with one another and in the services we provide.
RECRUITMENT REQUIREMENTS:
Registered Health Information Administrator or Registered Health Information Technician or equivalent experience, with a Certified Coding Specialist Certification.
· Must have a minimum of two years of progressive coding and/or billing and registration functions in health care setting and experience utilizing ICD-9/10-CM and CPT-4 in medical/physician specialties..
· Background in Anatomy, Physiology, Clinical Medicine and Medical Terminology.
· A graduate of an accredited coding program with certification of completion or successful completion of college credited course work in Medical Terminology, Anatomy & Physiology and Pathophysiology/Disease Processes/Pharmacology required.
· Works claim edits identified along with compliance of the Medicare Coverage Determinations ( MCD ), National Coverage Determination ( NCD ) as well as payer specific edits as outlined via contractual agreements particularly around coding matters and when other factors causing the edits are identified refers to proper person to ensure a clean claim is submitted.
· Serve as an information rescource and guide to clinicians, champion the need to change coding behaviors and serve as subject matter expert.
· Submit any issues or trends found within documentation of a physician and/or physician extender to that provider directly or to supervisor.
· Review to ensure that clinical documentation substantiates the evaluation and management, procedures and modifier selected in accordance with Federal, State and system documentation and coding requirements.
· Manage and reslove Zero-Pay Worklist, Fully Worked Receivables, complete special project work, review and respond to adjustments/payment data with approval (or initiate appeal) communicate trends and root issues through proper lines of reporting
· Requires the ability to read and interpret medical terminology and apply coding skills utilizing knowledge of anatomy, physiology and disease processes as well as procedural coding.
· Prior experience in coding mentorship and compliance review preferred particularly with physicians/providers.
· Must be detail oriented and have sound computer skills.
· Experience with review of electronic health records software applications.
LICENSE AND REGULATORY REQUIREMENTS:
Certified Coding Specialist (CCS)
EOE
EQUAL OPPORTUNITY:
Redeemer Health is an equal opportunity employer. We prohibit discrimination in employment due to race, color, gender, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, disability veteran status or any other protected classification required by law.