Specialist jobs in Louisiana - 817 jobs

Customer Service Specialist. Job Summary. This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents Customer Service, Customer Service Specialist, Specialist, Insurance, Retail, Support, Sales

Inspire. Educate. Elevate Critical Care Nursing at Our Lady of the Lake M -F 8a -4:30p. We're seeking a dedicated ICU Nurse Educator to join Our Lady of the Lake in Baton Rouge. In this role, you'll inspire and mentor nurses through orientation, continuing education, and competency development-helping ensure the highest quality of care in critical care settings. This is your opportunity to combine clinical expertise with a passion for teaching, empowering nurses to grow while making a lasting impact on patients, families, and our community. The Nursing Professional Development Specialist plans and develops appropriate training, utilizing behavioral objectives, lesson plans, and testing methodology in order to ensure that the organization's personnel receive the necessary education in order to perform their duties. Job Standards and Performance Expectations 1. Education/Training Programs a. Provides introductory education and training to all new employees so they may perform their jobs, as well as promoting a positive work environment. b. Develops continuing education for the staff in an effort to enhance the quality of care within the organization. c. Plans and coordinates training activities utilizing educational processes that incorporate adult learning principles. d. Develops and designs appropriate behavioral objectives, lesson plans, teaching tools, training schedules, testing methodology and evaluation tools in order to ensure personnel receive appropriate training for their level of expertise. e. Develops self-study modules to be utilized for orientation as well as yearly competencies. f. Modifies education programs, as needed, based on evaluation data. 2. Quality a. Develops programs, processes and documentation systems to maintain accreditation status as a provider and sponsor of high-quality nursing continuing education activities. b. Maintains appropriate documentation of educational records and statistics in order to ensure continued accreditation as a provider of continuing education. c. Develops and evaluates competency-based performance criteria based on the goals of each department and the organization as a whole. d. Promotes the quality and efficiency of his/her own performance by remaining current with the latest trends in healthcare. Participates in job-related seminars, workshops, conferences and affiliations with professional organizations. 3. Collaboration & Partnership a. Promotes and maintains effective communications with all departments within the organization. b. Assists staff in identifying their learning needs and planning learning activities to meet those needs based on technical skills, interpersonal relations skills, and critical thinking skills. 4. Other Duties as Assigned a. Performs other duties as assigned or requested. Minimum Required Experience 4 years clinical experience. If working in specialty area such as ICU, ER, or Surgical Services, must have 2 years of experience in the area of specialty. Education Master's Degree Special Skills Good oral & written Communication, interpersonal, critical thinking, organizational, time management & public speaking skills. Proficient in Microsoft Office systems. Licensure Current and unrestricted RN license by the Louisiana State Board of Nursing and BLS Certification. If working in specialty area such as ICU, ER, or Surgical Services, must have certification in the area of specialty.

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

The PCP/Endo Business Specialist is responsible for developing and implementing a plan for maximizing net sales of BIPI and co-promoted diabetes products that aligns with direction from BIPI commercial leadership and with BIPI guidelines, policies, and directives. The PCP/Endo Business Specialist will conduct their business with key targeted healthcare providers and community hospitals, and may have additional responsibilities in teaching hospitals, federal and military hospitals, managed health care facilities, group purchasing organizations, integrated delivery networks, etc. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees. Duties & Responsibilities Utilizes product knowledge and demonstrated selling skills in order to influence targeted health care professionals to support the use of BIPI promoted diabetes products. Executes brand strategies to ensure that company sales and marketing messages are delivered appropriately to customers. Establishes and maintains effective communication/cooperation/coordination with co-promotion partners and BIPI employees. Completes pre-call plans to meet key stakeholder needs. Builds discussion around customer needs and opportunities. Fosters customer network development and communication. Has accurate and timely follow-up discussions with customers. Fosters ongoing trust with customer as relationship develops. Uses appropriate BIPI Sales Training techniques to facilitate the customer decision making process. Coordinates the engagement of healthcare providers through a range of personal and non-personal channels, according to customer preferences. Identifies top plans for customers. Engages customers in comprehensive discussions on the payer environment, co-pays, and formulary access. Works with Managed Care Area Managers to generate and sustain support for products on MCO formularies. Develops and influences an extended team to pull-through MCO decisions. Delivers on "continuation of care" model, including discharge protocol, treatment algorithms, disease management, etc. Analyzes qualitative and quantitative territory information to optimize territory business plan and customer calls. Monitors local market conditions for changes that impact business. Develops plans to optimize allocation of key resources, including samples, co-pay cards, funds for speaker programs, and funds for in-office meals. Adjusts implementation plans on a regular basis (speaker mgmt., advocate development, etc.). Leverages opportunities that meet both territory and brand tactics. Utilizes supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account and customer records. Completes all administrative responsibilities as directed by management. Successfully completes all Sales Training requirements. Identifies thought leaders, innovators and advocates to support BIPI products. Works with trained speakers for diabetes topics and products. Provides feedback and follow-up to speakers and attendees. Initiates contacts and network-building among advocates and customer groups. Develops plans to develop speakers and thought leaders. Manages programs and budgets to stay within standards. Works effectively with all customer-facing roles (i.e. Account teams, Medical teams, etc.) in a given geography to meet customer needs and deliver net sales objectives. Demonstrates strong collaboration and communication as customers evolve and ownership of accounts transition from traditional to account based. Performs all Company business in accordance with all regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIPI's excellent reputation within the medical and pharmaceutical community. PCP/Endo Business Specialist Requirements Bachelor's degree from an accredited institution is preferred. A minimum of two (2) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent Experience in diabetes therapeutic area preferred. History of successful performance Meets expectations for the key competencies required for this role Proficiency in Excel, Word, Outlook, and database applications Ability to travel (may include overnight travel) Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership. Valid Driver's License and an acceptable driving record Authorization and ability to drive a Company leased vehicle or authorized rental vehicle. Physical Demands / Surroundings Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs. Visual Demands Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions. Temperaments/Mental Requirements Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment. Level of Proficiency Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements. Attendance / Schedule At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment. Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities. These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed. It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. “Export Laws” means the Export Administration Regulations (“EAR”) of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time. Executive PCP/Endo Business Specialist Requirements Bachelor's degree from an accredited institution preferred A minimum of five (5) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent Experience in diabetes therapeutic area preferred History of successful performance Meets expectations for the key competencies required for this role Proficiency in Excel, Word, Outlook, and database applications Ability to travel (may include overnight travel) Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership. Valid Driver's License and an acceptable driving record Authorization and ability to drive a Company leased vehicle or authorized rental vehicle. Physical Demands / Surroundings Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs. Visual Demands Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions. Temperaments/Mental Requirements Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment. Level of Proficiency Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements. Attendance / Schedule At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment. Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities. These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed. It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. “Export Laws” means the Export Administration Regulations (“EAR”) of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time

Women's Health Business Specialist - Lafayette, LA Developing innovative therapies is one of the most challenging, most essential, and personally rewarding fields in science. This is the most exciting time to be a part of Astellas, a company with a uniquely collaborative and patient-focused culture. There's something special about working at Astellas. It's reflected in our focus on the people we serve, the way we treat each other and the results we achieve together as a company. Astellas is announcing a Women's Health Business Specialist opportunity in the Lafayette, LA area. The Role Achieve territory sales goals by promoting Astellas products and services to physicians and other medical personnel within assigned geography. Educate customers on the use, characteristics, advantages, indicated treatments and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers. Flexible grade level based on candidate background and skillset. Primary Responsibilities * Effectively promote and educate targeted physicians/HCPs on the use of Astellas' products through one-on-one meetings and group presentations, company-approved promotional speaker programs, and other company-approved means. * Work 5 days in the field each week, supported by office time as needed for call planning, customer follow-up, preparing presentations, making appointments, report generation, etc. * Ensure solid performance levels of call and field productivity. Meet Call Plan expectations and achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations * Execute company-approved Product Marketing plans and territory/regional business plan activities * Support targeted customers using company-approved resources, sales materials, and promotional activities/programs/initiatives as identified by Sales Management * Coordinate promotional efforts with peers across franchises and co-promotion alliance partners as appropriate. This includes appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g., sales materials, company literature, product samples, etc.) according to defined company Compliance guidelines * Achieve territory product sales goals while adhering to all APUS-defined ethical sales practices, Compliance guidelines, and required promotional regulations * Ensure territory sales strategy execution using annual territory business plan, regional business plan, and call activity reports * Accurately report/submit sales call activities, territory expenses and written reports and within deadline as defined by Astellas or the Regional Sales Manager * Attend all company-sponsored sales and medical meetings as directed by company management. * Additional duties as needed Quantitative Dimensions This position is responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics. Organizational Context It is important for individuals in this position to actively pursue continuous learning and professional sales development on effective sales and communication techniques and product/therapeutic area knowledge. This position: * Is a customer facing sales position * Reports to Regional Sales manager * Maintains territory responsible for managing Astellas' products * Partners with counterparts, teammates, and cross functional colleagues as appropriate * Balance's territory and regional work and projects, while maintaining solid level of sales performance * Exhibits strong level of skill in competencies * Demonstrates sales influence within territory and at times within region

As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For Strong customer service and communication skills. Ability to manage multiple tasks in a fast-paced environment. Familiarity with billing, inventory, and delivery processes. Commitment to safety and compliance with company procedures. Valid driver's license and a clean driving record. You'll Go the Extra Mile If You Have Previous experience in commercial sales or automotive retail. Knowledge of AutoZone systems and procedures. Experience managing or supporting a team. Strong organizational and problem-solving skills. Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Assist commercial customers with product selection and order management. Maintain accurate billing records and ensure on-time deliveries. Conduct account visits to build relationships and ensure service quality. Generate new business through outbound calls and in-person outreach. Follow cash handling procedures, including deposits and collections. Document and inspect all deliveries for accuracy and condition. Monitor and report on vehicle maintenance and safety. Manage battery consignment inventory and perform weekly stock checks. Handle returns and accident procedures according to company policy. Lead the commercial department in the absence of the Commercial Sales Manager. Promote a safe and compliant work environment for all team members.

Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: "Otsuka-people creating new products for better health worldwide." Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health. In its evolved customer engagement model, a Hospital Specialist engages healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. This model enhances patient, caregiver, and HCP experiences by focusing on local care delivery, aiming to improve patient care and provide a superior experience. The "ecosystem approach" unifies account management, medical, patient access, and market access teams to engage with local healthcare systems, identifying opportunities to enhance the patient experience. This matrix model ensures coordinated and seamless care, supported by digital tools to bridge care gaps. These ecosystems are led by Area Business Leads and are organized into regional areas. Area Business Leads have significant autonomy to assess unique market priorities and tailor decisions to meet local customer needs. In the future, Otsuka aims to enhance customer engagement quality, accountability, and cohesion between patients and healthcare providers, with a focus on customer-centricity. The Hospital Specialist will report directly to the respective Area Business Lead, coordinating with cross-functional colleagues in Medical, Market Access, and Patient Support under appropriate guidelines. This individual will serve as the primary point of contact for HCP customers and should possess a broad range of expertise, capable of addressing complex on-label information based on approved content. **Purpose** This position is designed to enhance customer engagement, thought leadership, and business planning within the organization. The role involves proactive outreach to healthcare professionals (HCPs), facilitating discussions, and elevating insights to inform strategic decisions. Below is a detailed overview of the key responsibilities and objectives associated with this position: **Key** **Responsibilities** + Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance. + Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., MSLs) as needed. + Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders. + Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals. **Experience & Qualifications** + A minimum of 2 years of pharmaceutical or medical device sales experience. + Must reside within a commutable distance of 50 miles from the primary city in the sales territory. + Previous cross-functional industry experience in commercial life sciences or related industry. + 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products. + Ability to work in an ambiguous environment undergoing transformation. + Proven track record in coaching, training, and mentoring peers or others. + Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance. + Ability to assimilate and communicate complex clinical and product information **Key Sales Capabilities** + **Territory Analysis / Business Planning** + Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget + Displays knowledge of territory and business conditions that impact sales results to establish near term priorities for his/her territory business plan + Responds compliantly to competitive threats and opportunities + Educates office staff on payer guidelines and reimbursement procedures to increase pull through + Effectively utilizes promotional materials + **Selling Skills, Engagement & Account Pull Through** + Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes appropriately + Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call + Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders + Builds strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members. Takes personal responsibility for follow-through and providing value to the accounts by providing accurate information in response to their needs + Delivers effective and balanced office calls and sales presentations utilizing the appropriate approved marketing materials and technical references (e.g. studies, package inserts, etc.) with clarity and confidence to help HCPs enhance patient outcomes; demonstrates competent product knowledge of own product and competition \#LI-REMOTE **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $116,000.00 - Maximum $166,750.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

ADP is hiring a Sales Representative, Human Resources Outsourcing (HRO). Are you ready for your next best job where you can elevate your financial future? Are you looking to grow your career with a formal career path at an established, respected, global leader? Do you want to join a fast-paced, inclusive environment with a culture of collaboration and belonging? If so, this may be the opportunity you've been searching for. Read on and decide for yourself. In this role, you will close sales and win new business within a defined territory. You'll attend our award-winning training program and join a sales team that works with both new and existing clients to sell human resources solutions, making employees' lives better with high-quality benefits offerings across the hire-to-retire spectrum. Daily, you will cultivate relationships with Human Resources and executive decision-makers, set appointments, gather leads from established internal partners, and assess buyer needs to present the best ADP solutions. You will use your ability to manage multiple sales processes at the same time through various stages in the sales process, as well as document them, sticking with the process through implementation until your new business is up and running on the solutions you sell. As you see more and more deals cross the finish line, you'll reap the rewards with industry-leading compensation, benefits, luxurious incentive trips, and awards. As you strive to grow your career, leaders will back your desire to pursue advancement and provide continual sales training. Ready to #MakeYourMark? Apply now! To learn more about Sales at ADP, watch here: ******************************* WHAT YOU'LL DO: Responsibilities Grow Our Business While Growing Yours: You will work within a defined, protected territory to close sales, win business, and reach sales goals by implementing a top-down sales strategy. Turn Prospects into Loyal and Referring Clients: You will close sales by recommending the right solutions to help our clients understand and solve their real business needs. Plus, you'll earn referral business by networking with existing and soon-to-be clients and forging partnerships in-person and over the phone with decision-makers. Deepen Relationships Across the ADP Family: In addition to cloud-based human resources solutions, you will strategically cross-sell with other ADP associates to cultivate additional business within existing accounts; you will make life-long friendships here. Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards. TO SUCCEED IN THIS ROLE: Required Qualifications Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection. You can manage your time well, prioritize deliverables, and multi-task with the best of them. In addition, you can present your ideas in a clear, professional manner on paper, in-person, and over the phone. Strategic Closer. You have an established network and experience carrying a quota in outside business-to-business sales. You have an impressive track record of closing sales, winning clients, and managing a territory and relationships. Proven Winner. You have an ambitious spirit and thrive under pressure, motivating you to not only hit sales quotas but exceed them. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: Three years of business-to-business sales experience (preferably field sales) within a results-driven environment. Military experience -- skills including teamwork, resilience, negotiation, trust-building, and a never lose mentality will help you build team and client relationships, identify solutions, and achieve success.

ADP is hiring a Sales Representative, Human Resources Outsourcing (HRO). Are you ready for your next best job where you can elevate your financial future? Are you looking to grow your career with a formal career path at an established, respected, global leader? Do you want to join a fast-paced, inclusive environment with a culture of collaboration and belonging? If so, this may be the opportunity you've been searching for. Read on and decide for yourself. In this role, you will close sales and win new business within a defined territory. You'll attend our award-winning training program and join a sales team that works with both new and existing clients to sell human resources solutions, making employees' lives better with high-quality benefits offerings across the hire-to-retire spectrum. Daily, you will cultivate relationships with Human Resources and executive decision-makers, set appointments, gather leads from established internal partners, and assess buyer needs to present the best ADP solutions. You will use your ability to manage multiple sales processes at the same time through various stages in the sales process, as well as document them, sticking with the process through implementation until your new business is up and running on the solutions you sell. As you see more and more deals cross the finish line, you'll reap the rewards with industry-leading compensation, benefits, luxurious incentive trips, and awards. As you strive to grow your career, leaders will back your desire to pursue advancement and provide continual sales training. Ready to #MakeYourMark? Apply now! To learn more about Sales at ADP, watch here: http://adp.careers/Sales_Videos WHAT YOU'LL DO: Responsibilities Grow Our Business While Growing Yours: You will work within a defined, protected territory to close sales, win business, and reach sales goals by implementing a top-down sales strategy. Turn Prospects into Loyal and Referring Clients: You will close sales by recommending the right solutions to help our clients understand and solve their real business needs. Plus, you'll earn referral business by networking with existing and soon-to-be clients and forging partnerships in-person and over the phone with decision-makers. Deepen Relationships Across the ADP Family: In addition to cloud-based human resources solutions, you will strategically cross-sell with other ADP associates to cultivate additional business within existing accounts; you will make life-long friendships here. Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards. TO SUCCEED IN THIS ROLE: Required Qualifications Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection. You can manage your time well, prioritize deliverables, and multi-task with the best of them. In addition, you can present your ideas in a clear, professional manner on paper, in-person, and over the phone. Strategic Closer. You have an established network and experience carrying a quota in outside business-to-business sales. You have an impressive track record of closing sales, winning clients, and managing a territory and relationships. Proven Winner. You have an ambitious spirit and thrive under pressure, motivating you to not only hit sales quotas but exceed them. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: Three years of business-to-business sales experience (preferably field sales) within a results-driven environment. Military experience -- skills including teamwork, resilience, negotiation, trust-building, and a never lose mentality will help you build team and client relationships, identify solutions, and achieve success.

The e-Commerce Marketing Specialist is responsible for managing the development and maintenance of our online store and is also tasked with coming up with new marketing strategies based on the review of business analytics. Responsibilities Developing, monitoring, writing, and updating product content contained on eCommerce websites/portals. Developing subject matter expertise in assigned product categories and taking ownership of daily business administration on assigned accounts. Cultivating standards, systems and best practices for content creation, distribution, maintenance, and new product listings. Working with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across eCommerce platforms. Possessing a comprehensive understanding of account best practices, pricing policies, media assets, inventory and/or pre-orders. Using spreadsheets or Excel (pivot tables, etc.) in addition to web analytics to stay organized and monitor changes in product sales and identify opportunities for improvement. Possessing a strong knowledge of the eCommerce space including competitive strategies, marketing strategies, product development, consumer research, usability best practices and industry trends. Train the staff in charge of managing e-Commerce by store. Ensure excellent customer service. Ensure that orders are ready on time and that the product delivered is one of good quality. Promote our app and services (social media, stores, etc.). Evaluates reward program performance and investigates opportunities in order to recommend promotions and strategies that drive reward program spend and member engagement. Develops and manages the external marketing plans that support the reward program growth including new member acquisition and existing member engagement optimization. Identifies, secures and/or negotiates marketing opportunities that increases and maintains the reward program. Assist in the improvement of the company's website; design, strategies, promotions, etc. Works collaboratively with Marketing, Pricing and Accounting to forecast, manage and analyze program performance metrics and to report on activities. Assist with projects as assigned. Perform other job-related duties as assigned. Bilingual: English and Spanish (required)

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform complex data and document validation. - Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Handle more complex calls, emails, or chat sessions. - Complete appraisal eligibility tasks. - Evaluate loan applications for compliance with product guidelines. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Proficiency in Microsoft Office. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141859 ### Place of Work On-site ### Requisition ID 141859 ### Application Email ****************************

TITLE: Billing Specialist REPORTS TO: Medical Billing Supervisor PURPOSE OF : This position is designed to provide support measures to all billing claims and financial revenue as related to Ambulance Service. The clerk will participate in all daily operations required by department efforts to expedite payment of all accounts. To input all items related to transportation services provided into the data base for billing purposes. All communications with contracted consultants and clients must be handled in a professional manner. This position must participate in the continued training as outlined by the company or the Billing Supervisor. The clerk will be required to adapt to all changes in the medical billing environment that effect the reimbursements to the company. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reviews patient care reports to determine patient information for insurance purposes. Contacts facilities, hospitals, and patients for missing patient information and physician certification statements. Gathers data such as names of insurance company and policy holder, policy number, and services rendered. Contacts insurance companies to verify patient coverage, determine schedule of payors, and obtain information concerning benefits. Computes total bill showing amounts to be paid by insurance company and patient. Follow-up with companies and individuals regarding unpaid claims. Sorts incoming mail and conducts research to locate a better address for returned mail. Prepares outgoing mail bills, invoices, statements, and reports. Answer billing phone lines and greet/assist visitors. Answers billing questions from patients and contract payors in a kind and professional manner. QUALIFICATIONS: The Billing Clerk must have all valid documents as required by AMED policies and procedures as outlined in the Employee handbook. The clerk must meet all criteria as set forth by the company policies regarding Medical Billing experience. A high school diploma or equal certified training in medical coding and billing is required. Training in Business and billing experience is preferred. Strong typing skills and basic computer knowledge is required. Must have knowledge of HIPPA requirements and record management. Possess the ability to multi task and use good personal judgment. Must communicate with vendors and co workers in a group setting, face to face or on the phone. Must demonstrate the ability to work with all necessary office machines and technology systems. Combinations of certified training courses as well as years of experience may be substituted for some qualification requirements. PHYSICAL DEMANDS: The billing clerk must be able to operate and have a general understanding of all equipment used to generate billing. They must be able to troubleshoot all electronic equipment required for daily billing operations. Manual dexterity required for operating computers and general office equipment such as copiers, postage machines, and all phone systems. Verbalizing and hearing is required in order to communicate with co-workers, vendors and clients. Must be able to visualize information on computer screens and all company reports. The above statement reflects the general duties considered necessary to describe the principle functions of the job as identified, and shall not be considered as a detailed description of all the work requirements that may be inherent in the position. PI47840d18d9b2-31181-37183427

Pre-Billing / Claims Processing Specialist (On-Site - Houma, LA) The Pre-Billing / Claims Processing Specialist is responsible for preparing, reviewing, and submitting clean, accurate claims to insurance companies for payment. This role is critical to minimizing denials and ensuring timely reimbursement. Key Responsibilities Review charges, patient demographics, diagnosis codes, and insurance information for accuracy Process and submit insurance claims using CollaborateMD Ensure claims meet payer and regulatory requirements prior to submission Identify and correct errors before claims are released Collaborate with AR and Billing Admin teams to resolve pre-billing issues Maintain timely claim submission and productivity standards Address claim rejections related to data entry or formatting errors Why Work at PGL Play a key role in a high-impact function where clean claims drive financial success Gain hands-on experience with CollaborateMD and laboratory billing workflows Work in a structured environment that prioritizes accuracy, training, and process consistency Be part of a growing organization that values career development and internal growth opportunities Work Location This position is on-site in Houma, Louisiana This is not a remote position Qualifications & Skills Experience in medical billing or claims processing preferred Knowledge of CPT, ICD-10, and insurance guidelines Strong attention to detail and organizational skills Ability to manage volume while maintaining accuracy

Careers at SUSLA Southern University at Shreveport, Louisiana (SUSLA) is accepting applications for the Loan/FWS Specialist position within the Office of Financial Aid & Scholarship. SUSLA is a comprehensive community college serving Shreveport, Bossier City, and surrounding areas in Northwest Louisiana. It is one of five campuses constituting the Historically Black Southern University System. The University serves approximately 3,000 undergraduate students and offers 32 undergraduate degrees and certificate programs in a variety of fields including Allied Health, Nursing, Aerospace Technology, Business Studies, Behavioral Science/Education and Science & Technology. PRIMARY RESPONSIBILITIES The Financial Aid Office is seeking a detail-oriented Financial Aid Loan/FWS Specialist to provide comprehensive financial aid support and guidance to new and continuing students. Reporting to the Director of Financial Aid & Scholarships, this position serves as the primary coordinator and point of contact for the Federal Work-Study and Federal Direct Loan programs, ensuring full compliance with federal, state, and institutional regulations. * Key responsibilities include awarding and administering work-study and loan funds, delivering financial aid counseling to students and families, managing communications with students and parents, and supporting Banner system processes to ensure accurate and timely aid delivery. Specific Duties are: * Serve as the primary federal work study and federal direct loan point of contact for current and prospective students, determining eligibility for work-study, awarding work-study, and monitoring earnings for all student work-study employees on campus. * Administer assigned programs in accordance with federal, state, and institutional policies and procedures * Knowledge of Federal Title IV, state program awards and regulations, and FERPA * Counsel and advise students about financial aid eligibility, application procedures, aid programs, program costs, and indebtedness * Complete error reports to ensure that federal work study and federal direct loans are issued in a timely manner and in accordance with federal, state, and institutional policies and regulations * Notify students of changes in the eligibility of aid offers and alternatives to amend the situation, if any * Use enhanced internal and external communication systems to inform students and parents about aid offers and departmental, institutional, and system-wide policies and procedures * Provide financial literacy presentations and informational sessions on campus and within the community * Conduct audit file reviews each semester * Monitor Common Origination Disbursement for incoming Direct Parent PLUS loan requests and award applicable loans as needed, following up with parents if credit decisions are approved * Provide ongoing training, guidance, and supervision to financial aid student employees for accurate dissemination of financial aid information to other students and parents. * Collaborate with other departments for campus outreach and registration events to ensure that recruitment, enrollment, and retention goals are met * Perform other duties as assigned. REQUIRED EDUCATION AND EXPERIENCE * Bachelor's degree * Excellent customer service and interpersonal skills * Demonstrated service aptitude and ability to work independently as well as with students, parents, and colleagues * Exceptional oral and written communication skills. Must be able to communicate sensitive and/or complex information in a confidential and straightforward manner * Excellent organizational skills with the ability to organize and prioritize multiple complex projects and tasks simultaneously * Proficient user of Microsoft Office Suite and experience in financial aid database systems * Must be dependable and able to maintain confidentiality in data collection. * Must possess a high level of accuracy, self-motivation, strong attention to detail, and the ability to handle a heavy workload in a fast-paced environment * Familiarity with academic environment, policies, and procedures PREFERRED QUALIFICATIONS * Prior knowledge or experience in postsecondary educational assistance processes such as advising, financial aid, registration, and admissions * Specific knowledge or experience in financial aid and Banner Financial Aid module TYPE: Full-time COMPENSATION: $43,888 annually APPLICATION DEADLINE: Review of applications begins January 26, 2026 and continues until position is filled. * The application can be filled out online at SUSLA's Application for Employment * Please attach cover letter, resume, transcript(s), and three references to application. * Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Application Portal Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Criminal background check and reference verification is required. Southern University at Shreveport, an institution within the Southern University and A & M System, seeks to provide quality education for its students, while being committed to the total community. This institution prepares students for careers in technical and occupational fields; awards certificates, diplomas and associate degrees; and offers courses and programs that are transferable to other colleges and universities. Dedicated to excellence in instruction and community service, this open enrollment institution promotes cultural diversity, provides developmental and continuing education, and seeks partnerships with business and industry. Title IX is a federal law that prohibits discrimination on the basis of sex in any federally funded education program or activity. Title IX prohibits use of federal money to support sex discrimination in education programs and provides individuals protection against such practices. In compliance with federal law and USDOE federal guidance, including provisions of Title VII of the Civil Rights Act of 1964 (Title VII), Title IX of the Education Amendments of 1972 (Title IX), Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments Act of 2008, the Age Discrimination in Employment Act of 1967 (ADEA), Executive Order 11246, Executive Order 13988, the Vietnam Era Veterans Readjustment Assistance Act of 1974 as mended by the Jobs for Veterans Act, the Uniformed Services Employment and Reemployment Rights Act, as amended, and the Genetic Information Nondiscrimination Act of 2008, an institution of the Southern University System shall not discriminate against individuals on the basis of their race, sex, sexual orientation, gender identity, gender expression, religion, color, nation or ethnic origin, age, disability, military service, covered veteran's status, or genetic information in its administration of education policies, programs, or activities; admission policies; scholarship and loan programs; athletic or other institution-administered programs; or employment. As part of their commitment to maintaining a community free of discrimination, and in compliance with Title IX's mandate, institutions of the Southern University System shall address allegations of power-based violence and sexual misconduct, including sexual harassment and sexual assault, in a timely and effective manner. Further, institutions of the Southern University System will provide resources as needed for affected persons (Reporters, Complainants, Respondents, and third parties within the institution's community) and will not tolerate retaliation against any person who reports or participates in the investigation of alleged power-based violence or sex/gender discrimination. In accordance with the requirement of Title II of the Americans with Disabilities Act of 1990 and its Amending Act of 2008 (collectively "ADA"), the Southern University System (System) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. The System does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. The System will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the System's programs, services, and activities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. The System will make reasonable modifications to policies, procedures, and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the System, should contact the ADA Coordinator. The ADA does not require the System to take any action that would fundamentally alter the natures of its programs or services or impose an undue financial or administrative burden. Complaints that a program, service, or activity of the System is not accessible to persons with disabilities should be directed to the ADA Coordinator.

The Collections Clerk position is responsible for calling delinquent accounts while maintaining the history within the ARCS System. The Collections Clerk is also responsible for providing both the attorney and client with any copies of posted bills. This position will also serve as backup support to the Accounts Receivable clerk for Cash Receipts and Reminder Statements. Required weekly meeting with the supervisor to recap collection efforts made during that period. Responsibilities: Responsible for calling delinquent accounts while maintaining the history within the ARCS system. The collection clerk is responsible for providing both the attorney and client with any copies of posted bills. Backup support to the Accounts Receivable clerk for cash receipts and reminder statements. Required weekly meetings with the supervisor to recap collection efforts made during that period. Reports to the Accounts Receivable/Collections Supervisor. Supervision Received and/or Given: Minimum Acceptable Qualifications: At least one (1) year experience with collections and receivables. Computer literate, with working knowledge of Windows, Microsoft Office Software and preferably Elite Information System. Must be detailed oriented and be able to handle a high volume of work. Ability to work independently, meet deadlines and be proficient in spreadsheets/data applications while having analytical, communication and organizational skills. Additional Desirable Qualifications: Working Conditions: This position requires sitting for long periods of time while operating a computer. At times, employees are required to work in excess of the normal work schedule. Employees in this position must be mobile, have the ability to bend, and have ability to lift and carry files weighing approximately 10-15 lbs.

The Collections Specialist is responsible for managing accounts receivable and ensuring timely collection of payments from patients and insurance providers. This role involves communicating with patients regarding their accounts and negotiating payment plans as necessary. Key Responsibilities: Contact patients and insurance companies to collect outstanding payments. Review accounts for discrepancies and resolve issues promptly. Negotiate payment plans with patients when necessary. Maintain accurate records of all collection activities. Prepare reports on collections and accounts receivable status. Knowledge, Skills, and Abilities (KSAs): Understanding of collections processes and regulations. Strong negotiation and conflict-resolution skills. Proficiency in accounts receivable software and EHR systems. Ability to handle sensitive information with confidentiality. Excellent verbal and written communication skills.

The Collection Specialist is responsible for ensuring the collection of outstanding debt while working in a first or third party collection environment. The Collection Specialist will utilize outbound/inbound dialer attempts to contact consumers in order to obtain payment on outstanding accounts while following federal and state laws as well as company policies and procedures. Major Daily Responsibilities: Collection Representative has the ability to utilize the call center's technology to make 100+ telephone calls per day. Collection of medical debt with the ability to identify money sources and motivate consumers to pay in a professional manner. Negotiates payment arrangement or settlements according to our client's requirements. Resolves customer issues and complaints concerning billing and/or collections.

Job Description ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. We are at the forefront of innovation in our space, and our success is driven by a dynamic team passionate about delivering exceptional services to our customers. JOB SUMMARY: Our dynamic Ethos team is seeking a full-time A/R Collections Specialist to join our team. This role is responsible for managing accounts receivable and ensuring timely payments from clients. Our ideal candidate is extremely detail-oriented with strong problem-solving skills, excellent communication, and the ability to stay organized, we encourage you to apply. KEY RESPONSIBILITIES: Portfolio Ownership: Manage an assigned A/R aging portfolio; prioritize outreach, document customer contacts, and drive resolution on past-due balances. Dispute Resolution: Coordinate resolution of short-pays, pricing discrepancies, and missing documentation with Billing, Operations, and Sales. Credit Decisions: Recommend credit holds/releases, payment plans, and terms adjustments in line with company policy; escalate high-risk items promptly. Deduction Handling: Research and clear deductions, chargebacks, and short-pays; prepare documentation for approvals or write-offs. Aging Reports: Maintain and distribute A/R aging schedules, collection notes, unapplied cash reports, and DSO/CEI dashboards. Data Analysis: Use Excel (lookups, pivots) and Power BI to analyze trends, identify root causes, and address client-specific issues. Master Data Maintenance: Keep customer master data up-to-date (contacts, remit info, terms, portals). Process Improvement: Follow and enhance SOPs and internal controls for cash collections, invoice corrections, and write-offs. Month-End Support: Assist with cash cut-off, unapplied review, reconciliations, and provide documentation for external audits. QUALIFICATIONS: Education: High school diploma is required. Associate's or Bachelor's degree preferred. Experience: 3+ years of experience in collections, customer service, sales, or finance required, industry experience preferred. Ability to multitask, prioritize, and problem-solve. Proficiency in Excel and Microsoft Office Suite. Strong organizational skills and attention to detail. WORKING CONDITIONS: This role is eligible for work-from-home/remote or in office environment in our Broussard, LA office. Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine/printer. Frequent communication via telephone and in person with clients, customers and co-workers. Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. Job Posted by ApplicantPro

Job Description Previous experience in a healthcare setting preferred. Knowledge of third part payor policies and procedures preferred. Experience with insurance EOBs preferred. Strong computer skills required