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  • IT Help Desk

    Kellymitchell Group 4.5company rating

    Specialist job in Louisville, KY

    Our client is seeking an IT Help Desk to join their team! This position is located in Louisville, Kentucky. Handles Level 1 inbound calls/chats and accurately log interactions within the company's incident management system Conducts appropriate diagnosis/troubleshooting to resolve known conditions Escalates problem tickets within department guidelines when unable to resolve Maintains a basic understanding of supported hardware and software, as well as any corresponding operational procedures Assists with alerts and self- service incidents Follows up on unresolved incidents Desired Skills/Experience: 1+ years of customer service experience Flexible work schedule Organization skills Strong oral and written communication skills Problem solving ability Entry level understanding of computer concepts such as: PC fundamentals and Operating systems Preferred: A+, CCNA, or Net + Certifications Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $35,000 - 40,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $35k-40k yearly 2d ago
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  • Power Generation Project Technical Specialist 1

    GAI Consultants Inc. 4.6company rating

    Specialist job in Louisville, KY

    GAI Consultants, Inc. (GAI) is seeking a Project Technical Specialist 1 (Power Generation) to work out of our Louisville, KY office. Under the direction of a Geotechnical Engineering Manager, this individual will provide geotechnical engineering and project site support for projects in the Energy, Transportation and Community Development business units. Essential Duties and Responsibilities: Perform geotechnical engineering assignments involving investigations for a variety of facilities including, but not limited to: foundations for transmission lines, buildings, roadways, bridges, retaining walls, dams, and other structures; designs for embankments and cut slopes for roadways and other developments; designs for natural gas pipelines and compressor stations; design of waste landfills and impoundments; and development of geotechnical monitoring and laboratory testing programs. Prepare geotechnical engineering designs involving: rock/soil slope stability; cut slope and fill embankment design; landslide stabilization and remediation (reinforcement with rock anchors/soil nails, GRS slopes); geotechnical field instrumentation; soil reinforcement and ground improvement techniques (CMCs, compaction grouting, stone columns); sheet pile/retaining walls (gravity walls, soldier pile, and lagging walls, MSE walls, T-walls); shallow and deep foundations (spread footings, driven piles, micropiles, drilled shafts). Geotechnical Investigation and Construction Support Services including, but not limited to: test boring monitoring and logging; site reconnaissance; foundation and retaining structure construction monitoring and inspection. The successful candidate will be responsible for interpreting specifications and construction drawings, evaluating site conditions based on construction excavations, monitoring and reporting on construction activities, and performing field testing of soils. Prepare proposals, budgets, schedules, calculations, specifications, and reports. Travel can be expected in the form of fieldwork, which can be daily local travel or weekly out-of-town travel, Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to work in outdoor environments under varying weather conditions, including extreme heat, cold, rain, and rugged terrain. Exposure to active construction sites. Capable of walking, hiking, or standing for extended periods during field and site visits. Must be able to lift and carry tools, equipment, technical samples, documents, and other materials weighing up to 40-50 pounds. Frequent bending, crouching, and climbing may be required during fieldwork and sample collection. Ability to safely operate and wear personal protective equipment (PPE), such as helmets, safety glasses, gloves, hearing protection, and boots as required by site safety protocols. Visual acuity and manual dexterity to handle technical tools, read maps and instruments, observe site conditions, and document findings accurately. Comfortable working in remote or isolated locations, sometimes for extended durations. Comfortable working in confined spaces and/or at heights, as required by specific project sites. May require driving long distances to field sites and operating vehicles on unpaved or uneven roads. Technical Responsibilities Serves as the technical advisor for the organization in the application of advanced concepts and methods in an assigned area. Keeps informed of new developments and requirements affecting the organization for the purpose of recommending changes in programs or applications. Develops new techniques and/or improved processes, materials, or products. Values and analyzes sustainable performance of complex engineering projects from a systems perspective. Project and Task Management Oversees a project team of engineers and technicians. Plans, schedules, and coordinates the preparation of documents or activities for multiple major projects or is responsible for an entire program of an organization. Analyzes project management plans for complex engineering projects. Understands project delivery uncertainties and uses risk management principles to address them. Reviews operational procedures to ensure compliance with applicable policies and performance measures. Essential Duties and Responsibilities General Characteristics Applies thorough knowledge of current principles and practices of engineering related to the variety of aspects affecting their organization. Applies progressively acquired expertise to resolve crucial issues and/or unique conditions. Keeps informed of new methods and developments affecting their organization and recommends new practices or changes in emphasis of programs. Leads programs of moderate complexity and scope or leads a major project. Analyzes complex problems across specialty areas appropriate to the practice of engineering. Analyzes ethical dilemmas to determine appropriate courses of action. Communication, Teamwork and Leadership Applies principles of formal strategic and persuasive communications. Represents their area of specialty within the organization and liaises with related individuals and organizations. Routinely interacts with organizational leaders, clients, officials, contractors, and others. Integrates concepts of effective teamwork and leadership, including justice, equity, diversity, and inclusion, and advocates for application of these concepts. Considers social equity and environmental impact of engineering decisions. Management, Supervision and Guidance Receives administrative supervision with assignments given in terms of broad general objectives and limits. Provides continued mentored experience to senior staff. Integrates professional attitudes relevant to the practice of engineering and fosters creativity, curiosity, flexibility, and dependability in staff. Education B.S. Engineering or other technical degree Certification/Licensure n/a Experience 10+ years of experience. Why GAI: At GAI, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S., and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join GAI and distinguish yourself in a company poised for unlimited growth. Benefits to working at GAI include: Competitive salary -GAI is committed to paying market-based salaries Comprehensive benefits package including medical, vision, dental, company paid Long Term Disability, and Short-Term Disability (benefits start within 30 days of hire) New paid Maternity/Paternity/Adoption program Generous Paid Time Off and 7 paid holidays 401k company match Tuition Reimbursement Qualifications EducationBachelors of Engineering (required) Licenses & CertificationsDriver's License (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $63k-88k yearly est. 4d ago
  • Administrative Specialist

    Allstem Connections

    Specialist job in Louisville, KY

    We are seeking a highly organized and detail-oriented Administrative Assistant / Administrative Specialist to support our office operations. This role is essential in ensuring smooth day-to-day functions, providing exceptional customer service, and maintaining efficient administrative workflows. The ideal candidate will possess strong computer skills, office management experience, and excellent communication abilities, including bilingual proficiency. This position offers an opportunity to work in a dynamic environment where organizational skills and professionalism are highly valued. Duties Manage front desk responsibilities, including greeting visitors and handling multi-line phone systems with professionalism and courtesy Perform data entry, filing, and document proofreading to ensure accuracy and organization Utilize Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace for report preparation, correspondence, and scheduling Coordinate calendar management and appointment scheduling for staff and executives Handle customer support inquiries with excellent phone etiquette and provide exceptional service to clients and visitors Manage office supplies inventory and assist with basic bookkeeping using QuickBooks or similar software Support office management tasks such as organizing meetings, preparing agendas, and maintaining filing systems Assist with personal assistant duties as needed, including travel arrangements and personal scheduling for executives Maintain confidentiality of sensitive information while supporting various administrative functions Experience Prior office management or administrative experience is preferred, including clerical work, customer service, or receptionist roles such as dental or medical receptionist positions Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace (Gmail, Calendar, Drive) is required Experience with QuickBooks or bookkeeping software is a plus Strong organizational skills with the ability to multitask effectively in a fast-paced environment Excellent written and verbal communication skills; bilingual abilities are highly desirable Demonstrated ability to manage time efficiently with strong attention to detail and proofreading skills Familiarity with multi-line phone systems, calendar management, data entry, filing procedures, and office etiquette is essential Personal assistant experience or background in office support roles will be considered advantageous
    $26k-41k yearly est. 3d ago
  • Revenue Cycle Billing Specialist

    Firstsource 4.0company rating

    Specialist job in Louisville, KY

    Schedule: 8am ET to 5pm ET The goal of the Revenue Cycle Billing Specialist is to successfully collect on aging medical insurance claims. Essential Duties and Responsibilities: * File claims using all appropriate forms and attachments * Handle Outbound calls and Maneuver between several different software systems * Research account denials and file written appeals, when necessary. * Evaluate the information received from the client to determine which insurance to bill and attain necessary attachments or supporting documentation to send with each claim. * Ensure the integrity of each claim that is billed. * Document in detail all efforts in CUBS system and any other computer system necessary. * Verify patient information and benefits. Additional Duties and Responsibilities: * Meet specified goals and objectives as assigned by management. * Maintain good working relationships with state and Federal agencies. * Resolve accounts in a timely manner. * Always maintain confidentiality of account information. * Adhere to the prescribed policies & procedures as outlined in the Employee Handbook and Employee Code of Conduct. * Maintain awareness of and actively participate in the Corporate Compliance Program. * Maintain a confidential and orderly remote work area. * Assist with other projects as assigned by management. Educational/Vocational/Previous Experience Recommendations: * High school diploma or equivalent is required. * Formal training in the specialty of Insurance Billing preferred. * Knowledge of all insurance payers preferred. * Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments * Ability to always present oneself in a courteous and professional manner * Ability to stay on task with little or no management supervision * Demonstrate initiative and creativity in fulfilling job responsibilities * Capacity to prioritize multiple tasks using time management and organizational skills. * Proficient PC knowledge and the ability to type 30-40 wpm. Working Conditions: * Remote work from home office, virtual Call Center environment. * Must be able to sit for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
    $29k-37k yearly est. 3d ago
  • Consumer Loan Resolution Specialist - Credit Resolution - Wheeling, WV

    Wesbanco Bank Inc. 4.3company rating

    Specialist job in Elizabethtown, KY

    Back Consumer Loan Resolution Specialist - Credit Resolution #51-8608 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Bank Plaza - Wheeling, WV, Ellwood City - Ellwood City, PA, West Dixie - Elizabethtown, KY and Youngstown Main - Youngstown, OH. Market Wheeling Work Hours per Week 37.5 Requirements High school diploma or General Education Degree (GED). One year of related experience or training preferred. Job Description SUMMARY: Manages the day-to-day collections of a portfolio of credit lines and consumer and personal loans both secured and unsecured. Maintains a comprehensive knowledge of applicable state and federal regulations relating to collections and ensure that the Bank's policies and procedures are compliant with the same. Prepares files as an account progresses in delinquency and make recommendations to management as to the required action needed to secure possession of our collateral and/or payment of the past due amount. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional appearance and demeanor, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Possess effective organizational skills and ability to handle detail-oriented work with promptness. Ability to work in a fast-paced environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Initiates outbound and receives inbound phone calls relating to the collection of delinquent accounts. Reduces delinquency, prevents repossessions and/or foreclosure, and minimizes charge offs/charge downs on assigned accounts. Determines reason for non-payment. Completes Skip Trace on accounts to locate customers for which you have not established phone contact to verify phone number, address, place of employment for the maker and co-maker(s) on the account. Reviews all bank systems as needed (FIS/IBS, Image Centre, etc.) to determine the scope of the customer relationship as well as facilitate in the collection of the account. Prepares necessary documentation for modifications, extensions, and file evaluation. Negotiates payment arrangement with borrower(s). Maintains detailed tracking log on all accounts as you work through the collection process. Processes GL and Payment Tickets as applicable when payment is received. Researches and resolve billing and/or payment disputes on assigned accounts. Verifies "Proof of Insurance" for collateralized loans as needed. Orders appraisals when appropriate. Analyzes loan/collateral file to make recommendation for appropriate action. Reviews personal credit and asset reports to make recommendations as to appropriate strategy. Organizes and prepare files to be referred for repossession and/or foreclosure. Makes appropriate file notations for all correspondence and any other events to Intellect system. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Ability to research problem situations and recommend appropriate action. Full-Time/Part-Time Full-time Area of Interest Credit Administration All Locations Wheeling, West Virginia, United StatesEllwood City, Pennsylvania, United StatesElizabethtown, Kentucky, United StatesYoungstown, Ohio, United States
    $29k-38k yearly est. 3d ago
  • Area Sales & Design Specialist

    Tuff Shed, Inc. 4.1company rating

    Specialist job in Louisville, KY

    If you are Competitive, Influential, Organized with Outstanding Interpersonal Skills, we want you to join our team as an Area Sales & Design Specialist! We offer an unlimited commission program. WHAT YOU WILL DO AS AN AREA SALES & DESIGN SPECIALIST In this role, you will be responsible for driving sales growth and providing exceptional design consultation services to our clients. You will work on-site at assigned Home Depot stores, within a specific territory, managing relationships with Home Depot store leaders and associates, leveraging Home Depot employees and customer traffic to generate leads and sales. Weekend work required. WHAT'S IN IT FOR YOU? Eligible for a Sales Performance Incentive Bonus Eligible to receive Earned Commissions. A weekly minimum guaranteed subsidy payment (if earned commissions are less than the minimum guarantee.) Total annual compensation average is $74,000 (based on 2024 Tuff Shed data) and could reach in excess of $100,000. Hands-on training program by Local and Regional leaders. Great benefits package and mileage reimbursement. WE ARE COUNTING ON OUR AREA SALES & DESIGN SPECIALISTS FOR: Working on-site, at assigned Home Depot stores including weekends, holidays, and some evenings. Manage a sales pipeline. Regularly plan, coordinate, execute lead generating events and leverage event sales. Self-direction and the ability to work independently and build relationships. Enjoy training others and communicating product knowledge. Proven computer skills and the aptitude to learn new software. Partner with Home Depot leaders providing updates on sales performance, merchandising and displays. Ensure our Tuff Shed displays are presentable, clean, and maintained; signage is updated. JOB REQUIREMENTS Availability to work standard retail hours, including weekends, holidays and some evenings. Proven relationship building skills Current valid driver's license and a satisfactory Motor Vehicle Report Tuff Shed offers a great Benefits package for our full-time employees! - It pays to be a Tuff Shed team member: OUR COMPETITIVE BENEFITS AND REWARDS Competitive compensation and bonus programs (based on position) Medical Benefits including Virtual Visits- The care you need-when, where and how you need it! Dental & Vision Benefits Flexible Savings Account (FSA) Employee Stock Ownership Plan (ESOP) - You're more than an employee - Get rewarded for long and loyal service with ownership interest in the Company Paid Time Off and Paid Holidays. 401(k) plan On-Demand Access to Your Pay! - Why wait until pay day? Learn more about us at ***************** As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five-seven minute survey: ************************************************************************************************ SLS2021
    $74k-100k yearly 27d ago
  • Processing Specialist

    Currency Exchange International 4.6company rating

    Specialist job in Louisville, KY

    Job Description Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida. Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options. Visit our website to explore Life at CXI: *************************************** Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies. Our Values Customer First - We earn the right to be our clients' first choice. Integrity - We hold ourselves to the highest standard to build trust. Collaborative - We always win as a team. Innovative - We find new methods to deliver change and advance technology to the industry. Passionate - We are driven to be the best in class. Currency Exchange International is looking for a Full-Time Processing Specialist for their team in Louisville, KY. A Processing Specialist internally services customers by processing incoming and outgoing cash orders while maintaining inventory integrity. As a processing specialist, you'll work within our cash center to account for cash and prepare orders that we transport to banks, MSBs, and other CXI customers. Essential Functions: Cash Management: Prepare outbound foreign currency orders promptly and accurately. When required, act as a verifier for manually built orders to confirm accuracy before shipping. Verify incoming foreign currency purchases to ensure contents match invoice. Perform daily balancing of individual tills to reconcile cash transactions. Operate Teller Cash Recycler (TCR) to efficiently process incoming cash transactions and/or prepare outbound cash orders. Reconcile and consolidate foreign currencies to merge into main inventory. Assist in daily balancing activities, as directed. Prepare necessary paperwork for domestic and international armored shipments. Provide support and assistance to team members as needed including but not limited to receiving supplies and other office deliveries. Team Collaboration and Safety: Work closely with colleagues to ensure timely processing. Provide support and assistance to team members as needed including but not limited to receiving of supplies and other office deliveries. Foster a positive and collaborative work environment. May be called upon to assist with training and mentoring new vault Processing Specialists. Support the enforcement and adhere to all security policies and procedures. Qualifications And Skills Basic computer knowledge Problem solving capabilities Detail-oriented and organized Strong listening and verbal communication skills Cash handling skills with high degree of accuracy Our Competencies Action Oriented Effective Communication Nimble Learning Optimizing Work Processes Situational Adaptability Functional Skills Schedule 40 hours Open Availability Benefits Commuter Reimbursement - CXI will pay the toll, bus or metro cost in and out of work Vacation - 2 weeks of paid vacation Sick/Personal Days - 1 week of paid sick/personal time off Health/Dental/Vision - CXI pays 60% of the Health/Dental/Vision Insurance premiums Short and Long-Term Disability - Plan premiums are fully covered by CXI 401K Plan - Eligible to enroll in this plan after 1 year of employment, CXI matched up to 4% Currency Exchange International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you'd like more information about your EEO rights as an applicant under the law, please visit *****************************************
    $39k-67k yearly est. 2d ago
  • Commercial Specialist

    Description Autozone

    Specialist job in Louisville, KY

    As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For Strong customer service and communication skills. Ability to manage multiple tasks in a fast-paced environment. Familiarity with billing, inventory, and delivery processes. Commitment to safety and compliance with company procedures. Valid driver's license and a clean driving record. You'll Go the Extra Mile If You Have Previous experience in commercial sales or automotive retail. Knowledge of AutoZone systems and procedures. Experience managing or supporting a team. Strong organizational and problem-solving skills. Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Assist commercial customers with product selection and order management. Maintain accurate billing records and ensure on-time deliveries. Conduct account visits to build relationships and ensure service quality. Generate new business through outbound calls and in-person outreach. Follow cash handling procedures, including deposits and collections. Document and inspect all deliveries for accuracy and condition. Monitor and report on vehicle maintenance and safety. Manage battery consignment inventory and perform weekly stock checks. Handle returns and accident procedures according to company policy. Lead the commercial department in the absence of the Commercial Sales Manager. Promote a safe and compliant work environment for all team members.
    $43k-75k yearly est. Auto-Apply 45d ago
  • Revenue Cycle Specialist

    Mortenson Dental 3.7company rating

    Specialist job in Louisville, KY

    Responsibilities Prepares and submits clean electronic claims to insurance payers. Ensures all necessary documentation is attached to claims. Monitors and tracks the status of submitted claims using payer portals, clearinghouse reports, and calls. Successfully refiles or appeals denied claims, providing necessary documentation to support payment. Contact patients through various communication channels, including phone, text, email, and statement to collect unpaid patient balances. Various administrative tasks as requested by supervisor. Required High school diploma or equivalent Dental claims filing and denial management background Computer, Google suite Preferred Associate Degree or Higher Open Dental knowledge, 3-5 years claims filing/appeal process, patient A/R experience
    $29k-39k yearly est. 6d ago
  • Client Success Renewals Specialist

    Norstella

    Specialist job in Frankfort, KY

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 26d ago
  • New Business Specialist

    DPL Financial Partners

    Specialist job in Louisville, KY

    About DPL: At DPL Financial Partners, we are driven by helping people achieve financial success through modernizing insurance and annuities. The FinTech world is on fire and DPL Financial Partners (DPL) founded in 2014 by financial services leader David Lau, is bringing new products and innovative technology to market for financial advisors and their clients. DPL's Commission-Free insurance platform provides registered investment advisors (RIAs) with tools, education, and access to a range of insurance and annuity products that help their clients save more and retire with financial security. At DPL, we are aligned to One Purpose, working as One Team. At DPL, we prioritize teamwork, collaboration, and innovative ideas to achieve our purpose. The ideal candidate for our New Business Specialist role is a detail-oriented and organized individual responsible for accurately processing and managing applications in a timely manner, ensuring all required documentation is complete and compliant with company policies and procedures. Your excellent analytical skills and attention to detail will contribute to the smooth operation of our application processing system. As a valued DPL employee, you will receive: Training, Support and Career Development Opportunities A Collaborative, Casual and Inclusive Work Environment 3 Weeks of Paid Time Off 100% DPL Paid Healthcare for Employee Coverage Starting on First Day of Employment 10 Paid Company Holidays 401K Company Match of 4% And So Much More... Essential Duties and Responsibilities: Prepare and process annuity applications with a focus on accuracy and timeliness. Maintain data integrity by ensuring all documentation is complete and accurate. Coordinate new business requirements by communicating with advisors, clients, third parties, and case managers via email and phone. Collaborate with internal and external partners to gather and provide information to support operations functions. Proactively review new business policies and follow through on commitments. Performs other duties as assigned. Qualifications: Self-starter with the ability to work within a team environment. Strong attention to detail and ability to multitask. Excellent analytical skills to review documents and make informed decisions. Effective written and verbal communication skills. Working knowledge of Microsoft Office, particularly Word and Excel. Preferred Qualifications: Bachelor's degree from an accredited college or university. Experience using Salesforce. Familiarity with e-application platforms such as Firelight. Background in the insurance sector or experience with RIAs, preferably in Operations Processing or Customer Service. Location: Louisville, KY (On-site) To learn more about DPL Financial Partners, visit us at **************
    $49k-85k yearly est. 60d+ ago
  • E-Billing Specialist

    Frost Brown Todd LLP 4.8company rating

    Specialist job in Louisville, KY

    Job Description FBT Gibbons is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise. Key Responsibilities: Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions. Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm. Utilize FBT Gibbons software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage. Work with FBT Gibbons software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites. Collaborate with billing assistants to ensure successful resolution of all e-billing submissions. Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same. Follow up promptly on rejected or pending e-bills to ensure timely resolution. Create and revise basic spreadsheet reports. Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions. Coordinate with the Rate Management Specialist to update rates for e-billed clients. Assist with e-billing email group and profile emails in e-billing software as needed. Assist with other special e-billing requests. Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes. Qualifications: College degree or commensurate experience with high school diploma. 3+ years of billing experience. Legal billing experience strongly preferred. Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact. Must have attention to detail with an eye for accuracy. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of Aderant Software a plus. Proficiency in Microsoft Office products such as Word, Excel, Outlook. FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $29k-34k yearly est. 2d ago
  • Indirect Loan Specialist

    Abound Credit Union

    Specialist job in Radcliff, KY

    Are you ready to join a team that is committed to hardworking Kentuckians? If so, Abound Credit Union might be the place for you! We are driven by our selfless dedication to members and community. We create a connected , learning-driven , and fun environment that fuels our passion to inspire financial wellness. We do that by sharing our knowledge, strength, and accessibility to provide market-leading value that makes more possible for our members. Here at Abound Credit Union, culture is a big deal. We roll up our sleeves each day to make this an awesome place to work. We want to bring great things to our communities, be awesome to each other, ready for whatever comes our way, and are hungry to learn and grow as people and professionals. Our best is built from the inside out. Abound Credit Union is now hiring friendly, enthusiastic, and just overall awesome personalities to process loans from approved dealers and provide a variety of services to our members, including loan processing, closing and disbursal. What You ll Do: Demonstrates strong teamwork and daily collaboration to achieve shared goals and maintain workflow efficiency. Maintains an extensive and detailed knowledge of all Credit Union products and services, ensuring clear communication with members and Indirect dealer partners, while also staying up to date on competitor products and services. Demonstrates proficiency in performing financial calculations, including income assessments, loan to value ratios, and interest rates. Accurately reviews loan documentation to verify the presence and correctness of all required forms and loan amounts; organizes documents in the proper order and submits completed applications for disbursement. Possesses extensive knowledge of account opening requirements and identification verification procedures. Responsible for opening new accounts and disbursing approved loans. Ensures the accurate completion of all Indirect loans and account openings in accordance with compliance guidelines and policies, demonstrating a thorough understanding of the relevant procedures and regulations. Builds and maintains professional relationships with Indirect dealer partners, communicating effectively by phone and email. Effectively communicate with members regarding their loans via phone, provide assistance with any inquiries and collaborate with other departments to ensure timely resolution of any issues. **Full job description will be provided if you are selected for an interview. What We Need: Minimum High School Diploma or GED. Able to clearly communicate Credit Union products and services. Eager to pursue learning and training opportunities related to the positions. Able to analyze member accounts. Experience with Excel, Adobe PDF, Microsoft Word, Microsoft Outlook, and JD Power. Able to accurately calculate income totals and percentages. Self-motivated, enthusiastic, and proactive, with a willingness to support others and work in a team-oriented environment. In-depth knowledge of consumer loan policies and procedures. Friendly and outgoing, with the ability to interact with members and dealers courteously and maintain professionalism in all situations. Able to communicate clearly, both verbally and in writing. Our Benefits: Great Salary Pension Health, Dental, Vision and Other Insurance Coverage Paid Personal Time Off Paid Holidays Life Insurance Short and Long-Term Disability 401(k) with matching funds Tuition Reimbursement HSA, FSA, and Dependent Care Spending Accounts Salary Info: $15.47 - $19.34 / hour
    $15.5-19.3 hourly 4d ago
  • Home Loan Specialist II

    Solomonedwards 4.5company rating

    Specialist job in Frankfort, KY

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform complex data and document validation. - Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Handle more complex calls, emails, or chat sessions. - Complete appraisal eligibility tasks. - Evaluate loan applications for compliance with product guidelines. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Proficiency in Microsoft Office. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141859 ### Place of Work On-site ### Requisition ID 141859 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Collections Specialist

    Trilogy Health Services 4.6company rating

    Specialist job in Louisville, KY

    JOIN TEAM TRILOGY Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Schedule Options 1st shift (8-4:30) Duties and Responsibilities 1. Research accounts as needed for collection activities. 2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. 3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers. 4. Works with billing associates to review accounts and correct account billings as needed. 5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. 6. Checks for Medicaid eligibility. 7. Analyzes accounts receivable aging and individual accounts. 8. Assists with special projects as needed. 9. Maintain goals for DSO and cash collected. POSITION OVERVIEW * High School diploma or equivalent. Experience * Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred. * Minimum one (1) year multi-facility experience preferred. * Framework/Sage experience preferred. * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products. #pharmacy LOCATION US-KY-Louisville Synchrony Home Office 2701 Chestnut Station Court Louisville KY LIFE AT TRILOGY Careers close to home and your heart Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. * High School diploma or equivalent. Experience * Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred. * Minimum one (1) year multi-facility experience preferred. * Framework/Sage experience preferred. * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products. #pharmacy Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Schedule Options 1st shift (8-4:30) Duties and Responsibilities 1. Research accounts as needed for collection activities. 2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. 3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers. 4. Works with billing associates to review accounts and correct account billings as needed. 5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. 6. Checks for Medicaid eligibility. 7. Analyzes accounts receivable aging and individual accounts. 8. Assists with special projects as needed. 9. Maintain goals for DSO and cash collected.
    $25k-31k yearly est. Auto-Apply 37d ago
  • Collections Specialist

    Servpro-Jwilco Enterprises, LLC

    Specialist job in New Albany, IN

    Benefits: 401(k) matching Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Our growing recession-proof business is looking to add a Collections Specialist who is hard working, persistent, enjoys helping people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. As a valued member of our office team, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: We are seeking a seasoned Collection Specialist - primarily focused on past due accounts but will be cross-trained to help support other office accounting functions (Invoicing, payment processing, and answering phones). Must have QuickBooks accounting experience. Additional administrative responsibilities such as filing, creating reports, etc. will be part of the responsibilities as well. Hours: Monday - Friday 8:00am to 5:00pm Primary Responsibilities: Collections & Past Due Accounts Cross-trained to assist in other accounts receivable functions as needed or time permits Update various weekly and monthly collections report Address customers and insurance carriers questions as it relates to payments and billing disputes Answering phones Assist Office Manager and CFO with various misc. office administrative duties and routine tasks Work with Owner and GM on special projects as requested Qualifications: Minimum 2+ years of solid collection experience Must also have experience with billing, payment processing, and answering phones Proficient with QuickBooks and GAAP Intermediate Microsoft Office Suite knowledge - Excel Highly Organized and able to multi-task Trustworthy, Friendly, and Personable Dependable & Reliable Normal Working Hours: FT/Monday Friday 8:00am 5:00pm (occasional longer days as needed) Office Location: Near downtown New Albany, IN Benefits: Competitive Salary - commensurate with experience 9 Paid holidays (eligible after 90 days) 2 Personal Days (eligible after 90 days) Birthday off (or 1 day month of birthday) (eligible after 90 days) 2 weeks paid vacation after 1 year (first year pro-rated depending on hire date) 401k w/3% match (eligible after 1 year) Healthcare Options - medical (1/2 of employees medical paid by employer), dental, and vision (ALL eligible after 60 days) Branded apparel Great professional, casual work environment SERVPRO is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.
    $27k-36k yearly est. 9d ago
  • Mortgage Resolution Specialist - Wheeling, WV

    Wesbanco Bank Inc. 4.3company rating

    Specialist job in Elizabethtown, KY

    Back Mortgage Resolution Specialist #51-8641 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is hybrid. The employee is split between remote and office work on a formalized schedule. Consideration for location will be Bank Plaza - Wheeling, WV, Defiance Main - Defiance, OH, Ellwood City - Ellwood City, PA, Youngstown Main - Youngstown, OH and West Dixie - Elizabethtown, KY Market Wheeling Work Hours per Week 37.5 Requirements High school diploma or General Education Degree (GED). Associates Degree preferred. Minimum of Two (2) years banking experience. Minimum of One (1) year of collection experience. Comprehensive or the ability to learn all applicable state and federal regulations relating to the collection of residential real estate loans including the January 2014 CFPB guidelines preferred. Job Description SUMMARY: Manage the day-to-day collections of a portfolio of residential real estate secured loans. Provide borrower with options that may help avoid a foreclosure. Submit completed modification request packages for decision and assist borrower with follow-up actions as appropriate. Serve as the first point of contact with the borrower throughout the Loss Mitigation process. Maintain a comprehensive knowledge of mortgage loan servicing requirements and regulations including loss mitigation options. Maintain a comprehensive knowledge of applicable state and federal regulations relating to collections and ensure that the Bank's policies and procedures are compliant with the same. Ensure adherence to stated timelines throughout the collection and loss mitigation process to ensure CFPB compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Initiate outbound and receive inbound phone calls relating to the collection of delinquent accounts. Reduce delinquency, prevent foreclosure, and minimize charge offs/charge downs on accounts assigned to your work queue through department business system (CARM Pro). Determine reason for non-payment. Skip Trace on accounts to locate customers for which you have not established phone contact to verify phone number, address, place of employment for the maker and co-maker(s) on the account. Review all Bank systems as needed (FIS Intellect, Image Centre, etc.) to determine the scope of the customer relationships as well as facilitate in the collection of the account. Prepare letters and correspondence to customers while maintaining compliance with CFPB requirements. Negotiate payment arrangement with borrower(s). Maintain detailed tracking log on all accounts as you work through the collection and loss mitigation process. Process GL and Payment Tickets as applicable when payment is received. Assist borrowers in understanding options available to avoid foreclosure including Short Sale, Deed in Lieu of Foreclosure, Forbearance Options and Modification. Provide borrower with information about Loss Mitigation options available and actions borrower must take to be evaluated for those options as well as applicable Loss Mitigation deadlines. Provide status updates on any Loss Mitigation application and the circumstances under which the Bank may refer a loan for foreclosure. Review Loan Modification packet and supporting documents to determine if information is complete and assist borrower with follow-up as appropriate. Submit completed Loss Mitigation packages for approval. Adhere to stated timelines throughout the collection and Loss Mitigation process. Verify "Proof of Insurance" for collateralized loans as needed. Order appraisals when appropriate. Analyze Loan/collateral file to make recommendation for appropriate action. Review personal credit and asset reports to make recommendations as to appropriate strategy. Organize and prepare files to be referred for foreclosure. Make appropriate file notations for all correspondence and any other events to CARM Pro system. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Willingness to provide a level of service which will clearly differentiate us from our competitors. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills. Ability to accurately follow instructions on a variety of subjects. Must be able to manage time effectively. Must be willing to work as part of a team. Ability to maintain confidentiality. Ability to accurately handle work detail. Ability to work in a high pressure fast paced work environment. MS Office, including Word, Excel and Outlook. Knowledge and ability to use FIS Intellect and CARM Pro Collection System preferred. Full-Time/Part-Time Full-time Area of Interest Credit Administration All Locations Wheeling, West Virginia, United StatesDefiance, Ohio, United StatesEllwood City, Pennsylvania, United StatesElizabethtown, Kentucky, United StatesYoungstown, Ohio, United States
    $29k-38k yearly est. 4d ago
  • Healthcare Collections Specialist

    Firstsource 4.0company rating

    Specialist job in Louisville, KY

    SCHEDULE: Monday through Friday The Healthcare Collections Specialist performs specialized collection work. This task is performed on behalf of clients to help in reducing their outstanding accounts receivables. Foundation Knowledge, Skills, and/or Abilities Required:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities: Maneuver between several different software systems documenting accurate and up to date information in the account history while maintaining confidentiality of account information Maintain a confidential and orderly remote work area. Assist with obtaining and updating debtors contact information in client systems Answer inbound calls from patients who are requesting assistance with making a payment on their outstanding medical/healthcare accounts. This assistance may include providing suggestions of ways that a patient can find the resources to pay their account(s) or negotiate payment arrangements that are within the payment guidelines specific to the hospital or physician's office. Place outbound calls to patients who have yet to establish a payment or payment arrangements to resolve their outstanding medical/healthcare bills. Upon contact, provide assistance and suggestions of ways that a patient can find the resources to pay their account(s) or negotiate payment arrangements that are within the payment guidelines specific to the hospital or physician's office. Work closely within a virtual team atmosphere to accomplish daily productivity goals primarily regarding the number of calls made/received and the dollars collected each day. Work closely within a virtual team atmosphere to accomplish monthly dollars collected goals. Work virtually in a highly incented environment; contests and incentives are run weekly to ensure that all Collectors are motivated to work closely with patients and collect available monies. Daily commitment and agree to remain up to date with all aspects of the collection laws and company compliance requirements to ensure that all steps are taken while working with patients is in full compliance and within the regulations of the Fair Debt Collection Practices Act (FDCPA). Understand and agree to follow federal laws on collection practices Additional Duties and Responsibilities: Adhere to the prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Assist with other projects as assigned by management Educational/Vocational/Previous Experience Recommendations: High school diploma or equivalent is required Collection's experience is preferred 6 months customer service experience Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments Ability to always present oneself in a courteous and professional manner Ability to stay on task with little or no management supervision Demonstrate initiative and creativity in fulfilling job responsibilities Capacity to prioritize multiple tasks using time management and organizational skills. Proficient PC knowledge and the ability to type 30-40 wpm. Working Conditions: Remote work from home office, virtual Call Center environment. Must be able to sit for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
    $28k-35k yearly est. 3d ago
  • New Business Specialist

    DPL Financial Partners

    Specialist job in Louisville, KY

    Job Description About DPL: At DPL Financial Partners, we are driven by helping people achieve financial success through modernizing insurance and annuities. The FinTech world is on fire and DPL Financial Partners (DPL) founded in 2014 by financial services leader David Lau, is bringing new products and innovative technology to market for financial advisors and their clients. DPL's Commission-Free insurance platform provides registered investment advisors (RIAs) with tools, education, and access to a range of insurance and annuity products that help their clients save more and retire with financial security. At DPL, we are aligned to One Purpose, working as One Team. At DPL, we prioritize teamwork, collaboration, and innovative ideas to achieve our purpose. The ideal candidate for our New Business Specialist role is a detail-oriented and organized individual responsible for accurately processing and managing applications in a timely manner, ensuring all required documentation is complete and compliant with company policies and procedures. Your excellent analytical skills and attention to detail will contribute to the smooth operation of our application processing system. As a valued DPL employee, you will receive: Training, Support and Career Development Opportunities A Collaborative, Casual and Inclusive Work Environment 3 Weeks of Paid Time Off 100% DPL Paid Healthcare for Employee Coverage Starting on First Day of Employment 10 Paid Company Holidays 401K Company Match of 4% And So Much More... Essential Duties and Responsibilities: Prepare and process annuity applications with a focus on accuracy and timeliness. Maintain data integrity by ensuring all documentation is complete and accurate. Coordinate new business requirements by communicating with advisors, clients, third parties, and case managers via email and phone. Collaborate with internal and external partners to gather and provide information to support operations functions. Proactively review new business policies and follow through on commitments. Performs other duties as assigned. Qualifications: Self-starter with the ability to work within a team environment. Strong attention to detail and ability to multitask. Excellent analytical skills to review documents and make informed decisions. Effective written and verbal communication skills. Working knowledge of Microsoft Office, particularly Word and Excel. Preferred Qualifications: Bachelor's degree from an accredited college or university. Experience using Salesforce. Familiarity with e-application platforms such as Firelight. Background in the insurance sector or experience with RIAs, preferably in Operations Processing or Customer Service. Location: Louisville, KY (On-site) To learn more about DPL Financial Partners, visit us at ************** Job Posted by ApplicantPro
    $49k-85k yearly est. 6d ago
  • Commercial Specialist

    Description Autozone

    Specialist job in Clarksville, IN

    As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For Strong customer service and communication skills. Ability to manage multiple tasks in a fast-paced environment. Familiarity with billing, inventory, and delivery processes. Commitment to safety and compliance with company procedures. Valid driver's license and a clean driving record. You'll Go the Extra Mile If You Have Previous experience in commercial sales or automotive retail. Knowledge of AutoZone systems and procedures. Experience managing or supporting a team. Strong organizational and problem-solving skills. Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Assist commercial customers with product selection and order management. Maintain accurate billing records and ensure on-time deliveries. Conduct account visits to build relationships and ensure service quality. Generate new business through outbound calls and in-person outreach. Follow cash handling procedures, including deposits and collections. Document and inspect all deliveries for accuracy and condition. Monitor and report on vehicle maintenance and safety. Manage battery consignment inventory and perform weekly stock checks. Handle returns and accident procedures according to company policy. Lead the commercial department in the absence of the Commercial Sales Manager. Promote a safe and compliant work environment for all team members.
    $39k-68k yearly est. Auto-Apply 11d ago

Learn more about specialist jobs

How much does a specialist earn in Louisville, KY?

The average specialist in Louisville, KY earns between $23,000 and $79,000 annually. This compares to the national average specialist range of $32,000 to $104,000.

Average specialist salary in Louisville, KY

$43,000

What are the biggest employers of Specialists in Louisville, KY?

The biggest employers of Specialists in Louisville, KY are:
  1. Cracker Barrel
  2. Molina Healthcare
  3. UofL Hospital
  4. Deloitte
  5. Darden Restaurants
  6. The Eye Care Group
  7. Stock Yards Ban
  8. Cheddar Up
  9. Ansible by Red Hat
  10. Bloomin' Brands
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