Specialist jobs in Madison, WI - 312 jobs

Job Title: Facilities Maintenance Specialist TEMP TO HIRE - DURATION - 6 MONTHS - SHIFT - MON-FRI 8AM - 5PM Responsible for but not limited to all, Plumbing, Carpentry, Painting and Basic Electric. Perform facility maintenance required for all scheduled and emergency work orders also be accountable for completed paper work and documentation required for each performed work order. Responsibilities Demonstrate ability to handle general maintenance responsibilities • Demonstrate the ability and dexterity to utilize hand tools and power tools. • Perform all work in accordance to company policies and regulations contained in company GMP's, Safety standards and standard operating procedures. • Have ability to work with little or no supervision • Be computer literate • Must be able to climb ladders and perform the rigorous task associated with a laborer position • Performs Equipment Rigging, Lifting, Moving. • Change fluorescent light bulbs and Ballasts as required • Exhibits the ability to operate all shop equipment when training was administered. • Understand the basics of electrical / electronic theory. • Performs and identifies preventive maintenance tasks. • Exhibits flexibility acquired through training to be utilized at any position as needed in the company, or elsewhere in the facility. • Electrical/ Electronic Troubleshooting - Investigates, repairs, installs, diagnoses, and performs all necessary repairs to electrical / electronic controls and systems, located within the facility • Computer entries required for JD Edwards, Calibration Manager, Compliance Wire, and Documentum. Provides guidance and interaction with vendors to determine code compliant work scopes and quotations. Provides level 1 IT support to facilitate installation of Hardware Provides Network Cable CAT5/Ethernet installations for Offices, infrastructure, and Plant equipment. Maintain office IT hardware inventory and assist with EHS compliant disposal. Provide Ergonomic office installations and assistance of vendor. Requirements Education: High school graduate or related field experience in building maintenance. Experience: 2 - 5 years of related experience and/or training, or equivalent combination of education and experience, Trade school certification.

Primary Responsibilities Completes all assigned prep work and sets up cooks station. Maintains product presentations, product quality and cook time standards. Prepares all menu items according to Applebees Recipes, Plate Presentations and specifications. Specific Functions and Duties Prepares menu items according to Applebees Recipes, Plate Presentations and specifications (50%*). Completes all assigned prep work (15%*). Sets up workstation according to station diagram (15%*). Practices sanitary and safe food handling at all times (10%*). Cleans and sanitizes the work area before, during and after shift (5%*). Completes assigned daily and weekly cleaning projects (5%*). BENEFITS Employee meals 1/2 off Closed Christmas and Thanksgiving MEC Ins 401K - ONLY IN ILLINOIS LOCATIONS (DOES NOT INCLUDE IOWA & WISCONSIN LOCATIONS) Flexible work schedule Vision insurance Dental insurance Online Universities College Scholarships It all started in 1980 in Atlanta, Georgia Bill and TJ Palmer opened the restaurant that would later become Applebees. Weve grown up a lot since then, with almost 2,000 locations in the U.S. and around the world. Here you will always be welcome for delicious food, in a neighborhood setting, with attentive service, at a great value.

Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position We're looking for a detail-oriented Help Desk Technician to provide front line support for our users across a hybrid Windows Active Directory and Microsoft Entra ID environment. You'll resolve incidents, fulfill service requests, and assist with endpoint configuration and compliance using Microsoft Intune. The ideal candidate is customer focused, calm under pressure, and comfortable troubleshooting across Windows, Microsoft 365, and basic networking. Responsibilities Provide Tier 1-2 support via phone, chat, email, and remote tools; document all work in the ticketing system and meet SLAs. Troubleshoot Windows 11 issues (login, profiles, performance, application errors, updates). Support Microsoft 365 Office suite and basic Exchange Online tasks (mailbox access, distribution lists, shared mailboxes). Assist with account lifecycle in Windows Active Directory (user creation, group membership) and Microsoft Entra ID (cloud accounts, app assignments). Enroll and manage devices using Intune (Windows, iOS/iPadOS, Android): configuration profiles, compliance policies, and feature updates. Assist with OS image creation and deployment, application packaging and installation (Win32/MSIX), and troubleshoot install/update failures. Diagnose and resolve issues with laptops/desktops, docking stations, monitors, webcams, headsets, printers/MFDs. Coordinate warranty/repair, RMA, and hardware inventory updates. Basic troubleshooting of network connectivity (DNS, DHCP, Wi Fi) and remote access clients. Create/update knowledge base articles, quick start guides, and runbooks. Identify recurring issues, propose fixes, and escalate appropriately. Requirements: Technical degree in an information technology related field 1 years in a help desk or desktop support role in a Windows enterprise environment. Hands on experience with Active Directory and Microsoft Entra ID for identity and access tasks. Practical knowledge of Microsoft Intune for device enrollment, policy management, app deployment, and compliance. Proficiency with Windows 11, Microsoft 365 apps, and common endpoint drivers/peripherals. Familiarity with PowerShell for routine administrative tasks (e.g., querying AD users/groups, basic Intune/Graph scripts). Solid grasp of TCP/IP fundamentals, DNS, DHCP, and Wi Fi troubleshooting. Strong communication skills; ability to explain technical topics to non-technical users. Preferred: Bachelor's degree in Computer Science or a related field CompTIA A+, Network+, or Microsoft Certified: MD 102 (Endpoint Administrator) Scripting beyond fundamentals (PowerShell modules like Az, MSGraph, Intune). Exposure to Exchange Online, Teams telephony, Bitlocker and OneDrive sync conflict resolution. Knowledge of Entra ID Connect / Cloud Sync concepts and hybrid identity basics. Familiarity with MacOS basics and mobile device management (iOS/Android) within Intune. #LI-ONSITE Wisconsin pay range $55,000-$67,000 USD Arrowhead provides competitive salaries and an excellent benefit package. All applicants must have authorization to work in the US for a company. California Applicant Privacy Policy

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Work Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Pay: UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Join the #1 hospital in Wisconsin where you'll be the gateway to remarkable healthcare by providing excellent phone-based customer service! We are seeking Patient Scheduling Specialists to: • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. • Make outgoing phone calls to patients to schedule their appointments. • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. Education: Minimum - High school diploma or equivalent. Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field. Work Experience: Minimum - One (1) year of previous experience working in an office or customer service environment. Preferred - Previous experience working in healthcare, experience scheduling patients, and experience coordinating multiple activities in an office setting. Our commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others. Job Description UW Hospital and Clinics benefits

Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities. Job Summary We're looking for a highly organized and detail-oriented individual to join our Surety Operations team! The ideal candidate will have excellent problem-solving skills and an interest in promoting efficiency through streamlining of processes and developing standardized procedures. This role requires a proactive communicator, capable of managing multiple tasks, and someone willing to learn alongside a new and developing team. This role focuses on improving operational efficiency, maintaining documentation and resources, as well as training users and helping to lead process improvement initiatives. If you are willing to bring new ideas and methods to the table, and are eager to drive continuous improvement, this may be the perfect opportunity for you! Qualified applicants at varying experience levels will be considered, position level will be determined based on qualifications. Work Location This position offers a hybrid schedule (3 days in the office) for collaboration days, team meetings or other in-person events. The position can be based in Madison, West Bend, or Appleton. External applications will be accepted on a rolling basis while the position remains open. Responsibilities & Qualifications A Business Process Specialist will be responsible for supporting Surety associates across multiple regions, with key responsibilities: * Develop and coordinate procedures, systems, business rules, and forms to enhance efficiency and standardization * Independently coordinate and communicate system and process changes * Investigate and resolve intermediate system and process-related issues * Support system and process transformation, including testing and documentation * Review organizational functions to eliminate duplication and overlap * Maintain user documentation, websites, and reports * Participate in process improvement initiatives and other transformation initiatives as needed * Train users on new procedures and technologies Preferred Experience and Skills * 1-3 years of Surety experience * Verbal and written communication skills * Analytical and problem-solving skills * Experience working with end-users at all levels * Experience working in a team-oriented, collaborative environment * Experience with Word, Excel, and Access * Experience with SharePoint is a plus Preferred Education and Training * Associate's or Bachelor's degree in business, insurance, IT or related field. #LI-LW1 #Hybrid Salary Statement The salary range for this position is $57,192 - $74,840. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate. Benefits West Bend offers a comprehensive benefit plan including but not limited to: * Medical & Prescription Insurance * Health Savings Account * Dental Insurance * Vision Insurance * Short and Long Term Disability * Flexible Spending Accounts * Life and Accidental Death & Disability * Accident and Critical Illness Insurance * Employee Assistance Program * 401(k) Plan with Company Match * Pet Insurance * Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates * Bonus eligible based on performance * West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies. EEO West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

JOB OBJECTIVE: To ensure timely receipt, safe and efficient recording, handling and distribution of materials throughout Promega's Madison campus warehouses. 1. Receive, deliver and initiate transfer of materials between Promega warehouses to ensure materials reach intended recipients on time. 2. Maintain warehouse inventory records. 3. Manage/maintain Promega warehouses keeping them in a clean and orderly condition. 4. Operate equipment proficiently and safely. 5. Able to adjust to the changing needs and demands of the department as communicated by Supervisor. 6. Understand and comply with ethical, legal and regulatory requirements applicable to our business. 7. Participate in the annual physical inventory. 8. Take on special assignments as requested. 9. Able to cover at least 1 other area within DS department after being fully trained to do so. 10. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others. 11. Embracing and being open to incorporating Promega's 6 Emotional & Social Intelligence (ESI) core principles in daily work. 12. Understands and complies with ethical, legal and regulatory requirements applicable to our business. KEY QUALIFICATIONS: 1. High School diploma or proven work experience that ensures you are ready to be successful in this role. 2. Self-directed individual, willing to work in a team driven environment. 3. Strong customer service orientation. 4. Ability to work effectively with a broad range of departments. 5. Ability to learn material handling equipment. PREFERRED QUALIFICATIONS: 1. Ability to work independently with minimum guidance. 2. Ability to effectively prioritize work assignments, easily adapt to the changing needs of the position. 3. Strong attention to detail and organizational skills. 4. Ability to maintain a productive working atmosphere, friendly and cooperative. PHYSICAL DEMANDS: 1. Ability to work with a computer in an interactive manner for extended periods of time. 2. Ability to operate warehouse equipment. 3. Ability to drive a delivery vehicle or a forklift. 4. Ability to daily move and transport objects weighing up to 40 pounds. 5. Ability to regularly reach for objects. 6. Ability to use ladders throughout the day. 7. Capable of remain stationary and move for extended periods of time during the day. At Promega, we are committed to building a diverse workforce that reflects the communities we serve and creating a culture where everyone belongs. As an Equal Opportunity Employer, we welcome and encourage applications from all backgrounds, ensuring that employment decisions are made fairly and equitably.

Requirements QUALIFICATIONS AND REQUIREMENTS Associate's or Bachelor's Degree preferred. 1-3 years of experience in transportation, logistics, freight claims, customer service, or a related operational role. Prior experience handling freight claims or working with carriers is preferred but not required. Strong attention to detail and ability to manage multiple claims simultaneously. Excellent written and verbal communication skills, with the ability to professionally interact with customers and carriers. Strong critical thinking, problem-solving, and negotiation skills. Working knowledge of truckload and less-than-truckload transportation is preferred. Proficiency in Microsoft Office Suite (Excel, Outlook, Word); experience with Transportation Management Systems is a plus. High level of organizational skills with the ability to meet deadlines in a fast-paced environment. Ability to read, write, type, and speak English fluently is a requirement of this position. PHYSICAL DEMANDS / WORK ENVIRONMENT While performing the duties of this job, the employee must be able to use a keyboard, calculator, and telephone. Frequent sitting, talking, hearing, and close-vision work are required, with occasional standing and lifting (up to 10 lbs.). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description 60000

Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities. Job Summary We're looking for a highly organized and detail-oriented individual to join our Surety Operations team! The ideal candidate will have excellent problem-solving skills and an interest in promoting efficiency through streamlining of processes and developing standardized procedures. This role requires a proactive communicator, capable of managing multiple tasks, and someone willing to learn alongside a new and developing team. This role focuses on improving operational efficiency, maintaining documentation and resources, as well as training users and helping to lead process improvement initiatives. If you are willing to bring new ideas and methods to the table, and are eager to drive continuous improvement, this may be the perfect opportunity for you! Qualified applicants at varying experience levels will be considered, position level will be determined based on qualifications. Work Location This position offers a hybrid schedule (3 days in the office) for collaboration days, team meetings or other in-person events. The position can be based in Madison, West Bend, or Appleton. External applications will be accepted on a rolling basis while the position remains open. Responsibilities & Qualifications A Business Process Specialist will be responsible for supporting Surety associates across multiple regions, with key responsibilities: Develop and coordinate procedures, systems, business rules, and forms to enhance efficiency and standardization Independently coordinate and communicate system and process changes Investigate and resolve intermediate system and process-related issues Support system and process transformation, including testing and documentation Review organizational functions to eliminate duplication and overlap Maintain user documentation, websites, and reports Participate in process improvement initiatives and other transformation initiatives as needed Train users on new procedures and technologies Preferred Experience and Skills 1-3 years of Surety experience Verbal and written communication skills Analytical and problem-solving skills Experience working with end-users at all levels Experience working in a team-oriented, collaborative environment Experience with Word, Excel, and Access Experience with SharePoint is a plus Preferred Education and Training Associate's or Bachelor's degree in business, insurance, IT or related field. #LI-LW1 #Hybrid Salary Statement The salary range for this position is $57,192 - $74,840. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate. Benefits West Bend offers a comprehensive benefit plan including but not limited to: Medical & Prescription Insurance Health Savings Account Dental Insurance Vision Insurance Short and Long Term Disability Flexible Spending Accounts Life and Accidental Death & Disability Accident and Critical Illness Insurance Employee Assistance Program 401(k) Plan with Company Match Pet Insurance Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates Bonus eligible based on performance West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies. EEO West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Claims Specialists within the Central Region! As a Workers Compensation Claims Specialist, the successful candidate will join a dedicated Claims Team, utilizing the latest technology to manage a caseload of routine to moderately complex claims. Responsibilities include investigating claims, assessing liability and compensability, evaluating losses, and negotiating settlements. The role involves interactions with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers. Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training will require 1 week in our Plano, TX office onsite in February 2026. This position may be filled as a Workers Compensation Associate Claims Specialist, Workers Compensation Claims Specialist I, or a Workers Compensation Claims Specialist II. The salary range posted reflects the range for the varying pay scale across various locations. To be considered for this position, candidates must reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and will be required to work in the office twice a month. Candidates located in Ohio, Montana, and Virginia are eligible for 100% remote work, as we do not have claims offices in these states. Please note that this policy is subject to change. Responsibilities * Manages an inventory of claims to evaluate compensability/liability. * Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. * Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. * Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. * Evaluates actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. * Performs other duties as assigned. Qualifications * Effective interpersonal, analytical and negotiation abilities required * Ability to provide information in a clear, concise manner with an appropriate level of detail * Demonstrated ability to build and maintain effective relationships * Demonstrated success in a professional environment; success in a customer service/retail environment preferred * Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent * Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory * Licensing may be required in some states About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Expected work schedule- 6 days per week, including weekends, mostly morning hours. 6am-12 and 2-3 afternoons per week from 3:00-4:00pm. Duties include, but are not limited to, Receive deliveries into store location Balance and verify invoices, making any changes necessary Break down pallets (unloading boxes and trays) Complete inventory counts daily Stock and rotate bakery products on racks Transfer products to other locations in area, when needed Wrap/count empty trays for shipping pick-up Interaction with store level management Interacts with retail customer Employees are primarily assigned to one location. However, employees must have their own transportation in order to drive surplus product to nearby locations occasionally. Mileage reimbursement is provided. Employees are required to provide proof of insurance and a valid drivers license at the time of hire. Candidate must have reliable transportation because travel will be required. Must be able to work Saturdays and Sundays. Must be able to regularly lift up to 30 lbs and regularly bend and stop. Must be able to work 6 days a week. Must have prior Merchandising and Inventory experience.

Work Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Pay: UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Join the #1 hospital in Wisconsin where you'll be the gateway to remarkable healthcare by providing excellent phone-based customer service! We are seeking Patient Scheduling Specialists to: • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. • Make outgoing phone calls to patients to schedule their appointments. • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. Education: Minimum - High school diploma or equivalent. Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field. Work Experience: Minimum - One (1) year of previous experience working in an office or customer service environment. Preferred - Previous experience working in healthcare, experience scheduling patients, and experience coordinating multiple activities in an office setting. Our commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others. Job Description UW Hospital and Clinics benefits

Title: Lending Processing Specialist Job Classification: Full Time FLSA Status: Non-Exempt Department: Mortgage Lending Reports To: Lending Operations Manager Job Title: Lending Processing Specialist Job Overview The Lending Processing Specialist plays a crucial role in the mortgage loan process, assisting with the preparation, coordination, and verification of loan applications and documentation. This position ensures compliance with regulatory requirements and BHCCU policies while providing exceptional service to members and supporting various departmental activities. Major Tasks, Responsibilities and Key Accountabilities The Lending Processing Specialist will be required to perform the following functions within 48 hours of the receipt of the new application from the Loan Officer. Assist in the loan process by preparing applications for approval or other dispositions and ordering documents needed to complete loan files. Perform special projects and other duties as assigned. Review and fulfill loan information received from loan officers within 48 hours of receipt, ensuring all necessary documentation is collected for proper processing and underwriting. Coordinate, prepare, and assist with pre-document reports, filing, and verification of loan documents. Order appraisals, flood determinations, title commitments, tax transcripts, and other required documentation as needed, sending appropriate order forms to vendors. Request and verify the accuracy of incoming data, coordinating with members and loan originators to resolve any issues or discrepancies. Adhere to critical regulatory requirements regarding compliance for disclosures and timelines, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Assemble and analyze borrower data, compute ratios for submission to loan underwriters, and assist with Desktop Underwriting. Present loan files to Underwriting for additional credit decisions when necessary and prepare and send commitment letters or adverse action notices. Assist in obtaining additional information needed to meet conditions of loan approval, including payoff statements and homeowners insurance information. Complete instruction forms for closing and manage data entry for loan transactions. Conduct pre-closing and post-closing audits to ensure all documents are signed, initialed, and that all closing requirements have been satisfied. Perform quality control checks of mortgage loans through Meridian Link (LOS) and maintain up-to-date knowledge of all regulatory policies and standards related to this position. Provide detail-oriented and helpful service that promotes financial discipline through daily interactions, maintaining a professional image and organized workstation. Promote all services available at BHCCU and assist with member mortgage inquiries as needed. Complete required annual BSA training to ensure understanding of responsibilities related to Customer Identification Programs (CIP), Currency Transaction Reports (CTR), and Suspicious Activity Reports (SAR). Create folders for real estate-related products. Ability to organize and prioritize daily, weekly, and monthly tasks. Knowledge of loan processing procedures and regulatory compliance. Excellent communication and interpersonal skills. Ability to work efficiently and accurately in a fast-paced environment. Major Skills, Competencies and Qualifications Strong attention to detail to ensure that work is accurate, precise, and free from errors, leading to higher quality outputs. Express ideas clearly and concisely, listen actively, and ensure information is transmitted accurately and efficiently. Experience with different types of mortgage loans, escrow and ARM requirements. Familiar with various online origination and mortgage system software. Must possess strong interpersonal skills, a positive attitude, and a desire to help people. Must possess effective verbal and written communication skills. Must possess good judgment. Must possess basic math skills. Ability to organize and prioritize work and maintain accurate records. Ability to manage time effectively to meet deadlines. Projects a professional image. Physical Job Requirements Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds). Ability to communicate with a diverse membership and employee group. Ability to accomplish the described responsibilities through the use of computers and technology. Ability to sit and/or stand for extended periods of time. Ability to work in a changing, challenging, and fast paced work environment. Variable stress levels. Provide own transportation. Occasional business travel. Environmental Job Requirements Typically located in a comfortable, quiet indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, strong drafts, or bright lights. Minimum Qualifications Pass the pre-employment drug test and background check. Associate's Degree or an equivalent level of knowledge, skills, and abilities typically acquired through work experience. Must be at least 18 years of age. Two years of previous Mortgage Processing Experience. Preferred Qualifications Previous experience recommending products and plans to improve a customer's financial position. Knowledge of banking and/or credit union regulations. Blackhawk Community Credit Union is an Equal Employment Opportunity (EEO) employer. It is the policy of BHCCU to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Requirements Knowledge, Skills & Abilities Required: Excellent written communication skills a must. Ability to process images on mobile devices, and familiarity with graphics editing software. Proficient in Microsoft Office software. Ability to work independently as needed and thrive in a fast-paced environment Travel Required: None Required education and/or work experience: High school diploma or equivalent. Two years' experience selling online personally, or for a commercial enterprise is preferred. Equal Employment Opportunity Employer: Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. For a complete position description or questions, please contact Human Resources Recruiter, Hailey Carman, at ************************ or **************. Salary Description $15.50 per hour

**Remote Hours: M-F 8:30-5:00 pm EST (or based on business needs)** **_What Contract and Billing contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration, customer and vendor pricing, rebates, billing (including drop-ships), processing charge backs and vendor invoices, developing and negotiating customer and group purchasing contracts. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Working unpaid or denied claims to ensure timely filing guidelines are meet. + Submitting medical documentation/billing data to Commercial (MCO) and government (Medicare/Medicaid) providers + Denials resolution for unpaid and rejected claims + Preparing, reviewing and billing claims via electronic software and paper claim processing + Insurance claims follow up regarding discrepancies in payment. **_Qualifications_** + Bachelor's degree in business related field preferred, or equivalent work experience preferred + 1+ years experience as a Medical Biller or Denials Specialist preferred + Strong knowledge of Microsoft excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/12/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _All internal applicants must meet the following criteria:_ + _Rating of "Meets Expectations" or higher during last performance review_ + _Have been in their current position for at least a year_ + _Informed their current supervisor/manager prior to applying_ + _No written disciplinary action in the last year_ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

If you are passionate about helping people through life's challenges and thrive in a dynamic, member-first environment, UW Credit Union is looking for a Collections Specialist (internally known as a Credit Solutions Specialist) to join our close-knit team. We don't call it “collections” for a reason - our goal is to partner with members, understand their unique situations, and provide realistic solutions to get their finances back on track. At UW Credit Union, humanity counts most. We know that life happens, and we approach every conversation with empathy, compassion, and persistence. Our delinquency rate is well below the industry average, thanks to our dedicated and skilled Credit Solutions Specialists who make a real difference every day. Responsibilities A Day in the Life of a Credit Solutions Specialist No two days are the same. You'll pivot quickly to meet member and department needs while balancing multiple priorities in a fast-paced, call center-style environment. Here's what you can expect: Take inbound calls, engaging in meaningful, often complex financial conversations. Summarize next steps for members at the end of each call, thank them for reaching out, and ensure they feel supported. Review and collect on assigned delinquent loans by gathering background data, documenting conversations, and sending required notifications. Analyze accounts to determine the best next steps based on account type, balance, credit score, collateral value, and more. Negotiate payment arrangements or loan extensions (typically 1-3 months) within established guidelines. Meet specific department KPIs, including inbound/outbound call volume, promises to pay, dollars collected, and quality scores. Collaborate with branch staff and internal teams to resolve member issues; escalate cases to management when appropriate. Serve as a liaison for auto repossession agencies when needed. Recommend operational improvements to enhance service and productivity. Qualifications What You'll Bring to the Team Ability to work on-site three days per week. 2-3 years of experience in banking, retail, or customer service (call center experience strongly preferred; financial services call center experience a plus). Strong customer service focus with the ability to handle difficult conversations and remain member-first in every interaction. Ability to work in a fast-paced environment, pivot between priorities, and handle multiple systems and processes with accuracy. Excellent communication, relationship building, problem solving, and organizational skills. Strong attention to detail and sound decision-making. Knowledge of lending, collections concepts, and applicable laws (including the FDCPA) preferred. Spanish bilingual skills are a plus. A team mindset with the ability to work independently and mentor others. Why work for UW Credit Union? Join one of Wisconsin's premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine's Best Places to Work, Wisconsin State Journal's Top Workplaces, and Milwaukee Journal Sentinel's Top Workplaces to receive: 21.5+ days annual paid time off (4+ weeks) 2 weeks paid caregiver leave 2.5 weeks paid new child parental leave 2 days paid volunteer time 11 paid holidays (includes your birthday!) 401k company match of up to 5%, plus approximately 4% discretionary match Variable bonus reward Competitive Medical, Dental and Vision plans, including domestic partner eligibility Employee Assistance Program And more!

The Benefit Verification Specialist I plays a key role in ensuring that front-end teams coordinating patient care have a clear understanding of each patient's behavioral health insurance benefits prior to treatment. As the first step in the patient's financial experience, this position verifies behavioral health benefits, determines patient financial responsibility, and communicates coverage information effectively to internal teams to support timely and accurate admissions and claims. The specialist is also responsible for identifying and correcting demographic errors daily, ensuring accuracy and compliance for all admitted patients. Job Duties & Responsibilities: Verify behavioral health insurance benefits for patients and potential patients Spend significant time on the phone and online with insurance and managed care companies to confirm behavioral health coverage, limitations, referrals and authorization requirements. Use online payer portals as well as facility resources, managed care grids to accurately receive, interpret, and document benefit information.as required Accurately document quote of benefit details in Cerner, using correct dropdown selections, updating required fields, and assigning items to follow-up worklists as appropriate Maintain high-level multitasking by actively working in multiple systems at once, verifying benefits, completing portal checks, correcting registration or demographic errors, and documenting results in Cerner, all while navigating multiple monitors and continuing productive work during insurance hold times. Audit demographic, insurance and financial data daily to ensure accuracy for encounters. Communicate with admissions, care coordination and utilization review teams to ensure accuracy of accounts Identify potential coverage issues and escalate appropriately to avoid admission delays. Knowledge of Rogers programs and the facility's admission, insurance authorization, and billing processes. Support departmental goals and team development Participate in daily peer audits and huddles, providing and receiving constructive feedback in a professional manner. Maintain up-to-date knowledge of behavioral health payer policies, authorization requirements, and facility programs. Support patients and internal teams by addressing benefit-related questions promptly and accurately. Contribute to training efforts, uphold department policies and procedures, and demonstrate punctuality, professionalism, and teamwork. Apply good practice principles to job duties. Use good communication skills and tact to deal effectively with third-party carrier representatives, and all other team members internally and externally. Use common sense in situations and respond appropriately in all communication modes (body language, verbal) to everyone, regardless of his/her/their behavior. Maintain a calm attitude and create a conducive atmosphere in difficult situations. Work cooperatively and supportively with all Remain courteous and respectful to others during work interactions and be willing to work out problems on a one-on-one basis. Complete assignments and documentation on time. Take responsibility for and manage day-to-day problems, including completion of all documents. Complete other duties as assigned by the supervisor of Benefit Verification team Promote department goals and the Mission of Rogers Behavioral Health. Communicate goals to fellow staff members. Demonstrate measurable goal achievement. Maintain department policies and procedures. Include requirements and guidelines from external agencies (State of Wisconsin, Joint Commission ). Educate new staff regarding regulations or requirements of those functions that relate to their areas or departments, as directed. Demonstrate acceptance and training of student interns in the department, as directed. Demonstrate understanding of Joint Commission and other regulatory agency compliance regulations. Involve self in the learning and application of standards relevant to Admission Services. Participate in in-services, seminars, and other meetings to increase involvement and awareness of regulations. Involve self in the education of other disciplines regarding Admission Services' regulations. Participate in Rogers committees, Rogers Improvement System (RIS) team meetings and team projects, as directed. Demonstrate punctuality and preparedness. Demonstrate effective communication skills and good organizational skills. Contribute in a positive, solution-focused manner. Demonstrate willingness to complete tasks/responsibilities related to projects (i.e., audits, tracking data, etc.).Conduct self in a professional manner. Demonstrate organizational skills that promote timely response to all inquiries and to task completion. Communicate with all individuals in a positive and professional manner. Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution. Communicate concerns and provide solutions for same. Attend outside seminars to promote professional growth. Demonstrate a positive and professional attitude toward parties outside Rogers (patient families, visitors, vendors, etc.).Comply with the Hospital's policies and procedures, including Human Resources, Infection Control and Employee Health policies and programs. Project a professional image by wearing appropriate, professional attire. Additional Job Description: Physical/Mental Demands: Ability to be flexible with work assignments, including schedule changes, caseload volume changes, changes in required documentation, program additions, and changes in policy and procedure. Sedentary position Ability to work effectively with professional staff, and Hospital staff members. Ability to exercise good judgment in determining the correct course of action in admission procedures and to utilize independent thinking. Ability to maintain a cooperative, tactful, warm, courteous, and helpful attitude toward, professional staff, and Hospital personnel at all times. Dependability, flexibility, and efficiency, possessing a positive attitude toward work at Rogers Behavioral Health. Computer skills required, including navigating multiple monitors, payer portals, EHR systems (Cerner preferred), Microsoft Office (Outlook, Word, Excel), and real-time documentation tools. High accuracy and attention to detail in data entry, documentation, and interpreting patient financial responsibility (deductibles, copays, coinsurance). Strong communication and problem-solving skills, including professional phone etiquette with payers, clear written documentation, time-management, and critical thinking. Commitment to confidentiality and HIPAA compliance while handling sensitive patient and insurance information. Verbal and hearing ability to interact with third-party payors and employees Numerical ability to maintain records and operate a computer. Ability to read and communicate through written, verbal and auditory skills. Physical and mental ability to perform job duties as verified by a physical exam by a licensed physician, per post-employment physical. Education Knowledge Requirements: High school diploma required. Minimum 1 year of experience in healthcare, insurance, patient access, billing, revenue cycle, or a related administrative role preferred Experience with insurance verification, managed care plans, or behavioral health benefits strongly preferred With a career at Rogers, you can look forward to a Total Rewards package of benefits, including: Health, dental, and vision insurance coverage for you and your family 401(k) retirement plan Employee share program Life/disability insurance Flex spending accounts Tuition reimbursement Health and wellness program Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Join Gainwell Technologies and play a key role in helping clients manage financial operations efficiently and compliantly. As a Collections Specialist, you'll handle outbound and inbound communications with customers to resolve outstanding accounts, maintain accurate documentation, and ensure a positive client experience while upholding all compliance standards. Your role in our mission * Conduct outbound and inbound collection calls using automated systems to assess account status and support resolution. * Document all communications and updates accurately to maintain account history and compliance records. * Verify loan or account details, ensuring proper authorization and adherence to client specifications. * Facilitate customer payments through approved systems and assist with repayment arrangements as needed. * Maintain accurate customer data and process updates to ensure timely and correct account information. What we're looking for * Minimum 2 years of experience in credit or collections operations. * Familiarity with the Fair Debt Collection Practices Act (FDCPA) and related compliance requirements. * Strong communication and customer service skills. * Proficiency in Microsoft Office applications and business systems software. * Ability to negotiate payment terms while maintaining professionalism and empathy. What you should expect in this role * 100% onsite position at our Madison, WI office located at 313 Blettner Blvd. * Full-time schedule, Monday-Friday (40 hours per week), following standard Central Time business hours. * Opportunities for professional growth, ongoing training, and skill development. * A supportive, collaborative work environment focused on quality, compliance, and client satisfaction. * Comprehensive benefits package including health, dental, and vision insurance, 401(k) with company match, and additional voluntary benefits starting on day one. * Paid time off, company-observed holidays, and vacation eligibility after the standard waiting period. #LI-ONSITE #LI-JT1 The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.