Customer Experience Specialist - Vehicle Delivery
Specialist job in Clio, MI
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $17-$19 hourly
Starting Pay: $17/hr
At 3 Months: $17.50/hr
At 6 Months: $18/hr
In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Desktop Support Engineer
Specialist job in Allegan, MI
Job Title : Desktop Support Engineer
Duration : Fulltime
Responsibilities
“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment
OEM Vendor co-ordination for faulty or new hardware requirements
“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application
“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues
In Scope:
Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support
Co-ordination with OEM on Hardware/Software issues
Ticket information documentation using ITSM tool.
Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets)
Deployment and configuration of new hire equipment (Manually and/or using automated Tools)
Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
Hardware and software provisioning (check-in and check-out)
Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
Articulate technical solutions to non-technical users in simple and easy to understand terms
Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another)
Uplift and reimage of leaver equipment and update of asset management system/CMDB.
Update of asset management system/CMDB according to Joiner Mover Leaver Process
Psychological Testing Specialist
Specialist job in Flint, MI
$5,000 Signing Bonus!
Join a mission-driven clinical team providing high-quality psychological and neuropsychological assessments for children, adolescents, teens, and families. This role offers strong supervision, professional development, and a supportive clinic-based environment.
What You'll Do
Administer and score cognitive, developmental, behavioral, and neuropsychological tests
Use standardized methods and normative data to ensure accurate results
Prepare clear, timely written summaries
Collaborate with licensed Psychologists in diagnostics and care planning
What We're Looking For
Master's in Psychology
Michigan LLP (or TLLP with path to LLP after 2,000 hours)
1+ year experience working with children/adolescents with developmental, intellectual, or emotional/behavioral disorders
Must pass the EPPP within 4 years
Valid driver's license and reliable transportation
Hardware Specialist
Specialist job in Auburn Hills, MI
Hardware Architecture
Basic Qualifications
Master of Science in Electrical, Electronic, Compute, Aerospace Engineering, or equivalent program
· Minimum of 8 years of experience in an architectural hardware/system role
·Good knowledge of state-of-the-art hardware systems, software tools and algorithms for interfaces required for actuators, firmware development, in-vehicle bus architectures, in-vehicle CPU/GPU/NPU computing platforms, image and audio signal processors, connectivity
· Advanced knowledge on ARM based architectures
· Knowledge of ADAS, Infotainment Systems and Zonal Architectures, Software defined vehicles
Preferred Qualifications
· Experienced in industrial or automotive (preferred) area (TIER1, TIER2…)
· Solid understanding with embedded electronics design constraints
· Familiar with system/component design, advanced EE architecture topologies and safety
· Knowledge of applicable safety standards including ISO 26262, and other regulations, industry benchmarks and customer requirements
Executive Customer Support Specialist
Specialist job in Warren, MI
The Executive Customer Support Specialist team will be responsible for any escalated customer concerns beyond what the tier 1 & 2 contact center can handle. This team will handle our most at risk customers, post-vehicle sale. They will evaluate cases by determining what is most urgent and figure out the most appropriate method of follow up to resolve the case. This will include email, text or phone calls to customers depending on the situation. This team is also responsible for buyback prevention for the company, and mitigating customer concerns to alleviate liability on the dealerships.
THIS POSITION REQUIRES PEOPLE TO BE ONSITE AT THE OFFICE IN WARREN
Skills & Qualifications
Required
Critical thinking and problem solving are the top skills.
Excellent customer service skills with an emphasis on soft skills, customer-focused proactive resolution, and de-escalation tactics.
Advanced problem-solving, resolution, and decision-making skills, including the ability to quickly understand and analyze new information and situations.
Excellent written and verbal business communication skills.
Passionate about helping people. Projects an attitude caring and professionalism.
Adept at demonstrating empathy in customer interactions and tenacity in resolving customer requests
Strong organizational skills and the ability to multitask in a fast-paced environment.
Self-starter who excels at working independently within a diverse team environment.
Working knowledge of multiple computer platforms, browsers and operating systems required.
Preferred
College degree (B.A./B.S.). Educational requirement may be substituted with equivalent industry-related business experience.
Experience providing customer service via multiple contact channels (phone, live chat, face-to-face, written correspondence, etc.).
Job Type & Location
This is a Contract position based out of Warren, MI.
Pay and Benefits
The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Warren,MI.
Application Deadline
This position is anticipated to close on Dec 19, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
DevOps Specialist
Specialist job in Lansing, MI
Lead DevSecOps / OpenShift (Kubernetes) Engineer
💵 Rate: $55-$65/hr on W-2 (No C2C)
⏱ Duration: Long-term contract
We are seeking an experienced Lead DevSecOps / OpenShift (Kubernetes) Engineer to provide technical leadership and hands-on engineering support for large, complex enterprise applications. This role is responsible for designing, implementing, securing, and maintaining containerized platforms using Red Hat OpenShift (Kubernetes), with a strong focus on DevSecOps practices, automation, and CI/CD pipelines.
The ideal candidate brings deep expertise in OpenShift, Azure DevOps, Linux scripting, container orchestration, and security tooling, along with the ability to mentor teams, guide platform adoption, and ensure alignment between application requirements and platform capabilities.
Key Responsibilities
Platform Engineering & DevSecOps Leadership
Serve as the lead engineer for DevSecOps, Azure DevOps, and OpenShift (Kubernetes) platforms.
Provide technical leadership, mentorship, and guidance to engineering and DevOps teams.
Consult with application development teams to ensure platform solutions align with business and technical requirements.
Drive DevSecOps maturity through automation, standardization, and security integration.
CI/CD & Automation
Design, build, and maintain Azure DevOps (ADO) pipelines for building, testing, scanning, and deploying applications and container images.
Implement CI/CD solutions for Java and .NET applications using standard and custom ADO tasks.
Integrate pipelines with tools such as SonarQube, Coverity, and Black Duck for code quality and security scanning.
Automate deployment processes across OpenShift, Linux, Windows, SQL Server, and Oracle environments.
OpenShift & Containerization
Design, configure, and maintain Red Hat OpenShift v4 environments.
Create and manage BuildConfigs, DeploymentConfigs, CRDs, Helm charts, StatefulSets, and other Kubernetes resources.
Build and maintain Docker and S2I images, including converting between Docker and S2I-based images.
Manage container image repositories such as Quay.
Troubleshoot application and platform issues within OpenShift environments.
Monitoring, Logging & Observability
Administer and support the Elastic Stack (Elasticsearch, Logstash, Kibana - v8.x+).
Manage performance, capacity, index curation, and retention policies.
Configure Logstash pipelines, grok patterns, and data ingestion flows.
Support Beats agents such as Filebeat and Heartbeat for log and system monitoring.
Security & Networking
Implement and maintain secure configurations including SSL/TLS, TCP/IP networking, LDAP, and authentication integrations.
Support container and application security best practices within DevSecOps pipelines.
Assist with vulnerability remediation and secure deployment practices.
Scripting & Troubleshooting
Develop and maintain automation scripts using Bash, KornShell (.ksh), Python, and other scripting languages.
Troubleshoot and debug Java application errors in containerized environments.
Support platform upgrades, patches, and lifecycle management activities.
Required Qualifications
8+ years of experience working with Kubernetes / Red Hat OpenShift.
8+ years of experience with Linux shell scripting.
5+ years of expertise in application containerization and orchestration.
5+ years of experience with DevSecOps practices, infrastructure automation, and scripting/programming.
Strong hands-on experience with:
OpenShift
Azure DevOps
Docker & S2I
ELK Stack
SonarQube / Black Duck
Linux, Bash, Shell scripting
Python
NGINX
WebSphere
LDAP
Experience creating and maintaining ADO Wikis, work item structures, Git repositories, branching strategies, and pull request workflows.
Strong understanding of microservices, APIs, containers, and cloud-native architectures.
Excellent communication, documentation, and collaboration skills.
Ability to work independently, manage priorities, and lead technical initiatives.
Preferred Qualifications
Experience supporting large-scale enterprise or government systems.
Experience with SQL Server and Oracle integrations.
Familiarity with infrastructure-as-code and configuration management concepts.
Strong background in performance tuning and capacity planning for container platforms.
Information Technology Specialist
Specialist job in Troy, MI
About Us
E7 Solutions is a technology partner helping teams work smarter across the tools they love. As an Atlassian Platinum Solution Partner and a Superhuman partner, we deliver seamless integrations, process improvements, and scalable collaboration environments. Our growing network of partnerships ensures clients stay connected, efficient, and ready for what's next.
Our core values underscore our work, and our unique culture is at the heart of our motivation. E7 embraces a remote-friendly culture built on trust, balance, and collaboration. We bring together distributed talent with a strong local presence in Troy, Michigan - proving that innovation and connection can thrive anywhere. We strongly believe in the philosophy that "to conquer every mountain, we must go as a team." This commitment to teamwork has earned us recognition, including being awarded Crain's Coolest Places to Work in recent years.
E7 is a privately-owned firm headquartered in Troy, Michigan and serves clients both domestically and globally.
About the Role
The Information Technology Specialist will be responsible for the administration, configuration, and support of the company's core business applications, including Microsoft 365 Business Premium, Slack, Zoom, HubSpot, and other SaaS platforms. This role will also take ownership of the company's network and cybersecurity operations, ensuring the reliability and security of the office network, employee devices, and remote access infrastructure. The Specialist will also ensure the stability, security, and performance of business-critical applications and systems.
Key responsibilities include:
Administer and manage Microsoft 365 Business Premium, including Exchange, SharePoint, Teams, and security/compliance features.
Configure and support Slack, Zoom, HubSpot, and other SaaS applications.
Evaluate and implement new tools and features to improve productivity and collaboration.
Maintain and troubleshoot office network hardware (routers, switches, firewalls, Wi-Fi).
Manage VPN access and network configurations for secure remote connectivity.
Lead the development, implementation, and enforcement of cybersecurity policies.
Monitor systems for vulnerabilities, manage endpoint protection, and respond to incidents.
Conduct regular audits and ensure compliance with data protection regulations.
Develop and maintain user guides, knowledge base articles, and quick reference materials.
About You
Bachelor's degree in information technology, Computer Science, or a related field is preferred.
Certifications such as MS-102 (Microsoft 365 Administrator) or the equivalent are required.
Proven experience administering Microsoft 365 and other SaaS platforms.
Strong understanding of cybersecurity principles, tools, and best practices.
Prior experience managing small office networks and remote access infrastructure.
Experience supporting Windows/mac OS devices and common productivity tools.
Familiarity with ITIL or other IT service management frameworks is preferred.
Experience with automation and scripting for SaaS administration is preferred.
Additional certifications in cybersecurity (e.g., CompTIA Security+, CISSP, Microsoft SC-900) are a plus.
IT Sourcing Specialist
Specialist job in Lansing, MI
Pay Rate Range: $50 - $60/HR Duration: 12 month contract + possible extensions Responsibilities:
Lead DevSecOps initiatives across DHHS projects, providing technical guidance and mentoring team members.
Design, implement, and manage Azure DevOps (ADO) environments including Wikis, Work Item structures, pipelines, Git repos/branches, and pull request workflows.
Automate CI/CD pipelines for applications deployed on Red Hat OpenShift (OCP), integrating with technologies such as Apache Tomcat, JBoss, SQL Server, Oracle, and Linux/Windows environments.
Develop and maintain containerization strategies using Docker, S2I images, Helm charts, and Quay repositories.
Troubleshoot and optimize applications running in OpenShift/Kubernetes environments.
Administer and manage the Elastic Stack (Elasticsearch, Logstash, Kibana) including index curation, pipeline configuration, and Beats integration.
Integrate SonarQube, Coverity, and Black Duck into ADO pipelines for code quality and security compliance.
Write and maintain automation scripts using bash, ksh, and Python.
Collaborate with cross-functional teams to ensure successful deployments, upgrades, and ongoing maintenance.
Produce clear documentation for processes, automation, and system configurations
Qualifications:
8+ years of experience with Kubernetes/OpenShift.
8+ years of Linux shell scripting experience.
5+ years of expertise in application containerization management.
Strong background in DevSecOps practices, infrastructure automation, and programming/scripting.
Hands-on experience with:
OpenShift (v4+)
Azure DevOps (ADO)
ELK Stack (Elastic v8+)
Docker & S2I
SonarQube, Black Duck, Coverity
Linux, Bash, Shell scripting
Python, NGINX, WebSphere, LDAP
Solid understanding of SSL, TCP/IP networking, and authentication protocols.
Peoplelink LLC, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking' communities through employment. TeamSoft's dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. TeamSoft is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.
#INDTS
Title Specialist
Specialist job in Madison Heights, MI
Senior Title/Escrow Coordinator
Madison Heights, MI (Onsite)
Full-Time | Salaried Position
America Safe Title is seeking an experienced and highly organized Senior Title/Escrow Coordinator to join our growing team. If you're a detail-driven professional who thrives in a fast-paced environment and has a strong background in title and escrow operations, we want to meet you.
What You'll Do
Manage end-to-end title and escrow processes with accuracy and efficiency
Communicate with lenders, agents, buyers, and sellers to ensure seamless closings
Review title commitments, clear title issues, and prepare necessary documentation
Coordinate closing schedules and maintain compliance throughout the transaction
Work collaboratively with internal teammates to deliver a smooth and professional client experience
What We're Looking For
Experience in title and/or escrow coordination required
Qualia experience strongly preferred
Strong understanding of title processes, real estate documentation, and compliance
Excellent attention to detail and ability to manage multiple transactions simultaneously
Professional communication skills and a client-first mindset
Ability to work onsite in our Madison Heights office
Benefits & Compensation
Competitive salary
PTO
Medical, dental, and vision benefits
Opportunity to work with a supportive, experienced, and reputable team
IT Specialist - NetSuite ERP
Specialist job in Albion, MI
Pay: $90,000.00 - $120,000.00 per year
Why This Is a Great Opportunity
Join a growing, innovative company at the forefront of solar manufacturing and engineering. You'll play a vital role in shaping how technology drives business performance, working directly with decision-makers to make a measurable impact. Enjoy a competitive compensation package, comprehensive benefits, and a workplace that values balance-with three weeks of PTO plus an extra week off between Christmas and New Year's (not counted toward PTO). This is a great opportunity to grow your IT career within a collaborative, forward-thinking organization that's building a sustainable future.
Location
Albion, Michigan - It is a hybrid position.
Note
To be considered, candidates must have hands-on experience managing and supporting NetSuite ERP systems.
About Our Client
Our client is Michigan's leading manufacturer of solar racking systems-veteran and family-owned since 2007. They design and produce high-quality solar roof, ground, and carport systems, all manufactured and inventoried at their Albion facility. With a culture rooted in integrity, innovation, and customer success, they continue to expand their impact across the solar and engineering industries.
Job Description
Manage and maintain the company's NetSuite ERP environment, ensuring optimal performance and functionality.
Provide expert-level technical support to end users, resolving system issues efficiently.
Configure and customize NetSuite to align with evolving business needs.
Collaborate cross-functionally to design workflows, custom reports, and integrations that streamline operations.
Deliver user training sessions to improve adoption and utilization of the system.
Support system updates, testing, and documentation to ensure data accuracy and process efficiency.
Qualifications
Proven experience administering and supporting NetSuite ERP systems.
Strong understanding of business processes in manufacturing, supply chain, or engineering environments.
Technical proficiency in system configuration, integration, and report building.
Excellent communication, analytical, and problem-solving skills.
Bachelor's degree in Information Systems, Computer Science, or related field preferred.
Why You'll Love Working Here
You'll join a family-oriented company that values teamwork, innovation, and accountability. As a key player in a close-knit environment, you'll see your ideas implemented quickly and your contributions recognized. The company's commitment to customer success, employee growth, and sustainable energy solutions makes this a meaningful place to build your career.
JPC-439
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Paid time off
Vision insurance
Area Business Specialist, Endocrinology (Rare Disease) - Grand Rapids
Specialist job in Mio, MI
Achieve territory sales goals by promoting products and services to physicians and other medical personnel within assigned geography. Educate customers on the appropriate use, characteristics, and approved indications of products. Professionally represent the company and ensure high levels of visibility and customer service in territory. Maintain effective communication and relationships with key external and internal customers.
Responsibilities
* Effectively promote and educate specialty physicians on the appropriate use of rare disease products through one-on-one meetings and group presentations, company-approved promotional speaker programs and other company-approved means.
* Responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics.
* Ensure high performance levels of call and field productivity. Meet territory product sales goals while adhering to all defined ethical sales practices, compliance guidelines and required promotional regulations
* Execute company-approved Product Marketing plans and territory/regional business plan activities
* Support targeted customers and accounts using company-approved resources, sales materials and promotional activities/programs/initiatives as identified by Sales Leadership
* Appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g., sales materials, company literature, product samples, etc.) according to defined company compliance guidelines
* Ensure optimum territory sales strategy execution using territory business plans, regional business plans and all appropriate sales reports
* Communicate cross-functionally to gather knowledge of best practices from peers within the organization.
* Attend all company-sponsored sales and medical related meetings as directed by company management.
* Actively pursue continuous learning and professional sales development on effective sales/communication techniques and product/therapeutic area knowledge.
Qualifications
* BA/BS required
* 5-7+ years of successful pharmaceutical sales experience required. Previous experience in competitive markets preferred
* Proven record of sustained high sales performance and achievement (Top 10%, National Awards)
* 2+ years of experience promoting rare competitive disease products strongly preferred
* A valid, US State-issued driver's license is required
* Launch experience or start-up experience is a plus
* Experience working with Endocrinologists preferred
* Deep understanding of all stakeholders in an office and ability to support them in getting a patient started on therapy within guardrails established by the company
* Demonstrated ability to both build relationships within existing accounts as well as proactively find new accounts
* Previous experience working with specialty pharmacies and internal patient support roles preferred
* Experience navigating managed care and rare disease products preferred
* At Xeris, performance consists of both results and behaviors. Behavioral competencies include: Leadership skills, Teamwork & Collaboration, Attention to Detail, Self-Starter, Problem Solving, Organizational skills, Adaptability, Professionalism, Written and Verbal Communications, Adherence to compliance policies and processes, Analytical skills, Multi-Tasking skills, Decision-making skills, Accountability, Inquisitive
* Working Conditions: Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel. Position requires vehicle travel, as necessary. Travel approximately 70%.
The level of the position will be determined based on the selected candidate's qualifications and experience.
#LI-REMOTE
As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.
The anticipated base salary range for this position is $110,000 to $190,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for commission and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-ApplyAssociate Reset Specialist
Specialist job in Detroit, MI
**Reset Specialist for Greater Detroit, MI** **_Hiring Immediately_** Provide large scale resets of display merchandising to all stores assigned by Manager. Provide reset expertise. Work with Sales Representatives/Managers to coordinate delivery and merchandising schedule. Support Keurig Dr Pepper brands like 7UP, Snapple,Core, Bai and other fan favorites to retail stores within the assigned territory. Build effective relationships with store personnel in the course of executing merchandising task; assure customer satisfaction. Identify incremental sales opportunities for Sales Representative to pursue. Provide feedback on competitor activities. Perform other similar or related duties as requested or assigned.
**Schedule**
+ Full-time; Monday- Friday; 1st shift (6:00 am)
**Responsibilities**
+ Provide large scale resets of display merchandising to all stores assigned by Manager.
+ Work with Sales Representatives/Managers to coordinate delivery and merchandising schedule.
+ Build effective relationships with store personnel in the course of executing merchandising task; assure customer satisfaction.
+ Identify incremental sales opportunities for Sales Representative to pursue.
+ Provide feedback on competitor activities.
**Total Rewards:**
+ Pay starting at $20.76 per hour. The employee will move to a higher rate of $21.86 per hour in the quarter after their 6 month anniversary.
+ Actual placement within the compensation range may vary depending on experience, skills, and other factors
+ Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement (avg. 200 mi/wk)
**Requirements:**
+ 2 years of prior reset experience and/or retail merchandising experience in grocery, mass, drug, or big box retailers required.
+ Ability to lift-up to 50 lbs repeatedly.
+ Capability to push and pull up to 100 lbs repeatedly.
+ Possession of a valid driver's license.
**Company Overview:**
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Associate Specialist, Validation
Specialist job in Brighton, MI
Job DescriptionGeneral Description
The Associate Specialist, Validation will support Biovire by performing facility, utility and equipment qualification activities as per company test protocols to ensure that these systems meet all requirements to support the manufacture of commercial pharmaceutical products. This role provides tremendous Engineering & Quality experience for anyone who wants to build a career in pharmaceutical manufacturing.
DUTIES AND RESPONSIBILITIES
Support implementation of facility modifications, new utilities and new equipment by executing test protocols to ensure the systems are installed, operational and performing correctly.
This includes safety testing, utility requirements, functionality testing, determination of operating ranges of critical process parameters, user access & control, establishing Preventative Maintenance plans, spare parts lists, calibrations, alarm response, etc.
Author risk assessments to determine how much qualification testing is required on new systems.
Summarize the capabilities of GMP systems controlled by a computer, to ensure that any system that generates data meets regulatory requirements.
Perform periodic assessments of GMP systems to ensure that previous validation activities are updated to capture new regulatory requirements.
Collaborate with the end user departments to ensure user requirements are captured prior to executing test protocols.
Must be someone with a "can do" attitude, eager to make a difference.
Strong understanding & comprehension of English is required, as most work activities require significant documentation that must meet stringent regulatory requirements.'
Must be willing to work "hands on" with equipment.
Physical requirements include ladder use (ie, heights), lifting up to 20 pounds unassisted.
Must be willing & able to wear appropriate PPE.
Behavioral Expectations:
· Strong work ethic and ability to accomplish tasks without supervision.
· Excellent interpersonal skills with the ability to cooperate with others in a high-performance setting.
· Strong mathematical and organizational skills.
· English communication skills, both written and verbal.
· Must possess honesty and integrity, commitment to the highest legal and ethical standards
· Ability to treat every person with courtesy and respect
· Demonstrate ownership and accountability to production schedule without compromising product quality
· Desire to work with others and share best practices with colleagues on their shift and on other shifts
· Knowledge of fundamental cGMP and regulatory principles
a.
WORK EXPERIENCE AND EDUCATION REQUIREMENTS
A Bachelor of Science in Engineering or equivalent is strongly preferred, or a minimum of 2 years of Validation experience.
Employment at Bryllan (Biovire) is contingent upon a successful Background check.
AdTech Client Specialist
Specialist job in Detroit, MI
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
AdTech team operational and client account support.
Process and analyze usage reports from platform, agency and OEM contracts.
Support the development of a reporting repository for Media Performance projects.
Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
Coordinate with internal teams to ensure services are activated and running smoothly.
Act as main point of contact for questions or concerns from active clients and users.
Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
Data management skills (SQL or Access is nice to have)
Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
Experience being a process creator/innovator
Ability to ask relevant, thoughtful questions, take initiative, critical thinker
Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
Presentation skills: Ability to conduct professional presentations with various levels of leadership
Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
Campaign analytics background
Account management background
Digital automotive marketing experience
Accounting, billing and reporting knowledge
Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
Minimum of 3 years related work experience required
Digital marketing/agency experience required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
Auto-ApplyAssociate Specialist - Preventative Maintenance
Specialist job in Taylor, MI
Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, American Heart Association, Ronald McDonald House and many more.
We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.
Come join our award winning 11,000 strong organization as we fuel the world and each other!
Position Scope:
Planner/Scheduler position is responsible for the effective execution of all maintenance work control processes. This position works directly with the Technical/Maintenance/Operations Manager(s) & Technicians to ensure efficient and effective use of SAP-Plant Maintenance to plan and schedule resources to conduct maintenance activities which result in minimum downtime and maximum productivity. The Planner/Scheduler is empowered to manage Compliance and Preventative Maintenance work, develop weekly technician schedules, define parts and materials, if necessary, define crafts and skills and engage the proper resources to manage and close out all Corrective Work Orders of the District. Utilizes SAP Plant Maintenance system (a maintenance work order system) to review, prioritize and schedule maintenance work; negotiates down time with operations to accommodate required maintenance activities. Appropriates materials for maintenance activities, coordinates scheduling of critical inspections for compliance with all pertinent regulatory agencies. In addition, the Planner/Scheduler provides the equipment-related expertise and technical guidance on improving Preventive Maintenance activities. The Planner/Scheduler position can be based in either the Inkster, MI Office - Great Lakes District or in the Akron, OH District Office.
Duties and Responsibilities
Once a valid work request is submitted, the Planner/Scheduler will prioritize, plan, schedule, and follow-up on accuracy of the job plan for all planned (DOT, PM and Corrective) work. Their focus is not day to day but is to be proactive and optimize workforce productivity and minimize downtime by managing work 1 week or more in advance. In performance of these duties the planner/scheduler has the following responsibilities:
* Principal contact, and liaison between the maintenance department and operations planning. They ensure the area, department, or facility in which they are assigned receive professional maintenance service in a timely manner to ensure high equipment availability and performance.
* Review all planned work request from assigned area and determine validity and accuracy of information and engage the appropriate resources to set a preliminary priority.
* Reviews work request for accuracy and clarity: clear scope of work, realistic completion date, proper lead times, correct equipment identification, proper charge number (if applicable), proper authorization, and discuss details with originator of the work order.
* Works with Project Managers and Engineering Firms to acquire and load new Functional Locations and Equipment into SAP.
* Escalates issues to the Technical Supervisor for work which is high priority and or compliance related.
* Approach all aspect of the work being performed with safety as the highest priority.
* Manage the status of work control and backlog for work order submission to work order completion. Status may include waiting for planning, waiting parts, ready to schedule, scheduled, etc.
* Verifies all material, information, tools, and labor are available prior to scheduling.
* Works with Maintenance leads, supervisors, and planners to determine resource availability and work to level the work force.
* Develops a preliminary workforce schedule by technician ensuring all skills (Operator Qualifications) requirement and resource availability is met.
* Actively participate in scheduling meeting with operation partners to finalize priority of work orders, minimize downtime windows, and necessary lead times.
* Finalize the Maintenance resource schedule based on agreed plan with production.
* Follow up and communicates schedule to all resources: maintenance, production, outside services, stores, and engineering.
* Manage the completion of Work Order back log.
* Keep accurate metrics on the performance of planning and scheduling functions and provide timely reports to our customers and Preventative Maintenance Manager.
* Creation and submission of DOT, PM, and Corrective Work Order Backlog Reports to all District management on a weekly basis
Essential Requirements: Experience, Educational & Special Training Required
* The Associate Specialist/Analyst level requires a Bachelor's degree or equivalent experience, and 0-6 years of relevant work experience.
* The Specialist/Analyst level requires a Bachelor's degree or equivalent experience, and 6+ years of relevant work experience.
* The Senior Specialist/Analyst level requires a Bachelor's degree or equivalent experience, and 8+ years of relevant work experience.
Preferred Skills:
* Associate or bachelor's degree & 5+ years SAP Plant Maintenance Experience.
* Preferred experience in SAP Plant Maintenance.
* Mechanical/electrical background is necessary. Apprenticeship program or technical school background is desirable.
* Solid computer skills. - Excel, Word, Power point, etc.
Special Characteristics/Job Requirements:
* N/A
Working Conditions:
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
* Usually, normal office working conditions.
* Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
* Occasional overnight travel may be required.
Associate Specialist, Logistics- Weekends
Specialist job in Southfield, MI
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Shift Schedule: Saturday- Tuesday; 7:00am- 5:30pm
As an Associate Specialist, Logistics, you will deliver exceptional service to our customers and drivers before, during and after the call.
What your day-to-day will look like:
* Monitor and track pickups and deliveries, and notify customers of any deviation from the run schedule
* Answer incoming driver and customer calls/emails, and take care of their needs
* Call and get updates from drivers/carriers and input accurate information into the dispatch system • Communicate any issues with customers/drivers
* Monitor and update all Active Run problems
At a minimum, you'll need:
* Strong organizational and time management skills, including multitasking and managing customer expectations in a fast-paced environment
* Basic computer skills
It'd be great if you also have:
* Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends
* Experience dealing with high phone volume in a deadline-driven environment
* Strong driver and customer interaction experience
* Experience with Microsoft Office
* Excellent phone communication skills
* Knowledge of the transportation industry
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
* Comprehensive medical, dental, and vision plans
* 401(k) retirement plan with up to 5% company match
* Pre-tax accounts to help streamline eligible expenses
* Company-paid disability and life insurance
* Employee Assistance Program (EAP)
* Career and Leadership Development Programs
* Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Associate Specialist, Carrier Procurement
Specialist job in Southfield, MI
Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn, Instagram, and YouTube.
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Specialist, Carrier Procurement in Brokerage at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner.
What your day-to-day will look like:
Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
Accurately maintain and update information in the company's operating systems
Conduct research in available databases for potential leads; make cold calls to prospects
Track back-end billing and invoicing to ensure that carrier charges are accurate
What you'll need to excel:
At a minimum, you'll need:
1 year of procurement experience
It'd be great if you also have:
Bachelor's degree or equivalent related work or military experience
1 year of transportation experience
2 years of sales or customer service experience
The ability to exercise judgment and discretion while functioning independently within authorized limits
In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
Competitive pay
Health, dental and vision insurance
401(k) with company match
Life insurance, disability
Employee Assistance Program (EAP)
Paid time off
Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Do Well, Be Well
Comprehensive medical, dental, vision, and life insurance coverage
Retirement 401(k) featuring employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Employee Assistance Program (EAP)
Industry-leading mental health resources
Complimentary membership to Peloton
Access to LinkedIn Learning for continuous skill enhancement
Paid time off and paid parental and disability leave
3 paid community service days annually
Important Notice to US Applicants:
Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.
Auto-ApplyNew Business Professional II
Specialist job in Livonia, MI
As a New Business Professional, you will process life and annuity applications ensuring each case is effectively managed to minimize turnaround time and maximize customer satisfaction. This may include reviewing confidential, sensitive, documents for completion and accuracy; ordering medical records and moving the case to completion.
Note: Must be willing and able to work 9:30am to 6:00pm shift
Responsibilities
Tasks may include reviewing confidential, sensitive, documents for completion and accuracy, ordering medical records and moving the case to completion. This role may also process reinstatements, and conversions.
Process and track new business applications by inputting necessary data for accurate completion. Process life insurance and annuity applications ensuring each case is effectively managed to minimize turn-around time and maximize customer satisfaction.
Generates reports, correspondence and form letters for additional information, document files and follows up according to established procedures.
Reviews and processes new applications for life insurance and annuity products ensuring applications meet technical, legal and underwriting guidelines.
Refers or consults with Senior New Business Professional or other staff as appropriate on more complex applications.
Handles customer inquiries to include agents and members.
This role may also:
Process reinstatements, and conversions.
Generates reports, correspondence and form letters for additional information, document files and follows ups.
Reviews and processes new applications for life insurance and annuity products.
Handles customer inquiries to include agents and members.
Qualifications
1 -2 years' experience in process-oriented customer service role.
High School diploma or equivalent and some college level coursework required.
Strong Computer and Data Entry skills
Proficient with MS Office software
Experienced with internet-based systems.
Additional Skills:
Excellent Verbal and Written Communication skills.
Able to review data/documents for accuracy and consistency' take action to prevent mistakes; follow procedures closely; keep records accurate and up to date.
Able to interpret situations and information objectively when stressed; remain calm and professional in potentially volatile or emotionally charged interactions; maintain high productivity in stressful situations; maintain high performance in the face of setbacks or rejections; view failures objectively and rebound quickly.
Able to demonstrate mastery of the technical/functional skills necessary for performing own job.
Able to gather appropriate data and diagnose the cause of a problem before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develops contingency plans to deal with them; develop and evaluate alternative courses of action.
What We Offer:
A collaborative, energetic work environment where you can put your passion for people to work
Medical, Dental, Vision, Life and Disability coverage available day one
Pension Plan
Performance-based incentive plan
401k available with a Company match
Holidays and Paid Time Off
AAA Basic Membership
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Auto-ApplyDesktop Support Engineer
Specialist job in Grand Rapids, MI
Job Title : Desktop Support Engineer
Duration : Fulltime
Responsibilities
“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment
OEM Vendor co-ordination for faulty or new hardware requirements
“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application
“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues
In Scope:
Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support
Co-ordination with OEM on Hardware/Software issues
Ticket information documentation using ITSM tool.
Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets)
Deployment and configuration of new hire equipment (Manually and/or using automated Tools)
Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
Hardware and software provisioning (check-in and check-out)
Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
Articulate technical solutions to non-technical users in simple and easy to understand terms
Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another)
Uplift and reimage of leaver equipment and update of asset management system/CMDB.
Update of asset management system/CMDB according to Joiner Mover Leaver Process
Associate Reset Specialist
Specialist job in Detroit, MI
Job Overview:Reset Specialist for Greater Detroit, MIHiring ImmediatelyProvide large scale resets of display merchandising to all stores assigned by Manager. Provide reset expertise. Work with Sales Representatives/Managers to coordinate delivery and merchandising schedule.
Support Keurig Dr Pepper brands like 7UP, Snapple,Core, Bai and other fan favorites to retail stores within the assigned territory.
Build effective relationships with store personnel in the course of executing merchandising task; assure customer satisfaction.
Identify incremental sales opportunities for Sales Representative to pursue.
Provide feedback on competitor activities.
Perform other similar or related duties as requested or assigned.
ScheduleFull-time; Monday- Friday; 1st shift (6:00 am) ResponsibilitiesProvide large scale resets of display merchandising to all stores assigned by Manager.
Work with Sales Representatives/Managers to coordinate delivery and merchandising schedule.
Build effective relationships with store personnel in the course of executing merchandising task; assure customer satisfaction.
Identify incremental sales opportunities for Sales Representative to pursue.
Provide feedback on competitor activities.
Total Rewards:Pay starting at $20.
76 per hour.
The employee will move to a higher rate of $21.
86 per hour in the quarter after their 6 month anniversary.
Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement (avg.
200 mi/wk) Requirements:2 years of prior reset experience and/or retail merchandising experience in grocery, mass, drug, or big box retailers required.
Ability to lift-up to 50 lbs repeatedly.
Capability to push and pull up to 100 lbs repeatedly.
Possession of a valid driver's license.
Company Overview:Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere.
We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values.
We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale.
Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth.
Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop.
We offer robust benefits to support your health and wellness as well as your personal and financial well-being.
We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Auto-Apply