Customer Relationship Advocate Career Development Experience- Covington, KY
Specialist job in Covington, KY
The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!
What to expect…
As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:
1. Licensing Preparation
In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More)
2. Skill Development
In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.
3. Proficiency
As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center.
The Expertise and Skills You Bring
Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
A desire for growth and a mindset that generates long term success through adaptability and personal accountability.
Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.
Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Our Greatest Asset is Our People
We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More)
Certifications:Series 07 - FINRA, Series 63 - FINRACategory:Customer Service, Sales
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Customer Experience Specialist - Vehicle Delivery
Specialist job in Seven Mile, OH
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Check out more below:
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Location: This position will be based out of our Inspection Center in Trenton, OH, 45067.
Base compensation of $20 per hour.
Opportunity to increase hourly compensation by .50 cents every 3 months based on performance!
You'll get to represent our dynamic brand in dynamic ways! From delivering memorable customer experiences in the field to helping run one of our Vending Machines (in some locations), our Customer Advocates provide a one-of-a-kind and seamless car-delivery experience to each and every customer.
Competitive benefits that include medical, dental, vision, and matching 401k, along with other cool perks programs including student loan payments, discounts on vehicles, benefits for you pet(s), and much more!
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana)
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. Being a brand ambassador at Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members work as a team to deliver awesome customer experiences in their markets, while also remaining agile enough to keep up with the ever-changing beat and cadence of your daily activities. Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. Hiring is contingent on passing a complete background check. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Duct and Insulation Specialist
Specialist job in Cincinnati, OH
We are seeking a motivated and reliable Duct and Insulation Lead Installer to join our team. This role is responsible for installing insulation in residential projects, ensuring high-quality work, energy efficiency, and customer satisfaction. The ideal candidate has experience in residential HVAC duct work, and insulation and is comfortable working with a high level of integrity in confined spaces.
Key Responsibilities
Review daily work schedule and ensure truck is stocked with insulation materials, tools, and equipment.
Install ducting on HVAC ductwork, piping, and equipment according to specifications, work orders, and safety standards.
Measure and cut insulation materials such as fiberglass, foam, or other thermal products.
Prepare and seal surfaces by caulking, taping, or applying adhesives to prevent air leakage.
Secure insulation with staples, tape, wire, or fasteners.
Install vapor barriers and protective coverings where required.
Safely operate hand and power tools, including knives, staple guns, saws, and blowers.
Maintain accurate records of materials used and work completed.
Follow all company safety standards and keep job sites clean.
Qualifications
High school diploma or GED (preferred).
Prior experience in construction, insulation, or painting (blown-in/spray foam similar to painting).
Valid driver's license with a clean driving record.
Ability to read and follow written and verbal instructions.
Strong attention to detail, integrity, and teamwork skills.
Positive attitude and willingness to learn.
Physical Requirements
Regularly lift/move up to 50 lbs.
Comfortable working at heights, on ladders, and in confined spaces (attics, crawlspaces, subfloors).
Stand, bend, kneel, and work on feet for extended periods.
Ability to perform manual labor in varying weather conditions.
Benefits
Competitive pay.
Health, dental, and vision insurance.
401(k) with company match.
Paid time off and holidays.
Life insurance.
Ongoing training and career advancement.
Company vehicle (for qualifying positions).
Company Culture
We pride ourselves on a supportive, safety-first workplace where hard work and a great attitude are valued. We are an equal opportunity employer and committed to diversity, inclusion, and fair employment practices.
#HLP2
Pay Range$20-$22 USD
About HELP
For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients' expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don't worry. We can teach you everything you need to know!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
Client Experience Specialist
Specialist job in Cincinnati, OH
Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth.
Responsibilities:
Project Management: Small Engagements & T&M
• Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff
augmentation, and hardware deployments).
• Manage the administrative lifecycle of these projects from setup to close-out.
• Review and approve time entries against project codes to ensure billing accuracy.
• Track project burn rates and budgets to prevent overages.
• Coordinate scheduling and dispatch for engineers assigned to these engagements.
Client Support:
• Act as the service-based primary point of contact for a defined list of small recurring service accounts.
• Manage standard service renewals and handle routine client inquiries.
• Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health.
• Triaging incoming client requests and routing them to the appropriate technical teams.
Resource Scheduling:
• Maintain the master resource schedule for the delivery organization.
• Update resource availability based on time-off requests and project allocations.
• Verify resource availability before assignments are made to ensure schedule accuracy.
• Provide availability reports to management to assist with capacity planning.
Other duties as assigned.
Qualifications:
• 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services
environment.
• Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and
Salesforce is highly preferred).
• Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365.
• Ability to manage high volumes of small tasks without losing track of details.
• Strong written and verbal communication skills.
Physical Requirements:
• Prolonged periods sitting at a desk and working on the computer.
• Occasional lifting, pushing, pulling up to 15 lbs.
• Hybrid position - in office and remote workdays.
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Tech Support Specialist
Specialist job in Enon, OH
About the Company
At The Intersect Group, we connect talented professionals with organizations that value innovation and operational excellence. Our client is a leading retailer undergoing a major technology transformation to enhance customer experience and streamline store operations. They foster a culture of collaboration, adaptability, and continuous improvement, making this an exciting opportunity for tech-savvy professionals who thrive in dynamic environments.
About the Role
We are seeking a Technical Support Specialist to provide critical support during a large-scale store system refresh initiative. This role ensures smooth operations by assisting store managers with technical issues related to network connectivity, servers, and point-of-sale systems following store conversions. You will deliver phone-based and back-end support, troubleshoot complex technical problems, and maintain high levels of customer satisfaction. For the first 21 days post-implementation, you will provide white-glove service, ensuring a seamless transition and exceptional customer experience.
Responsibilities
Provide inbound and outbound phone support for store managers during post-conversion.
Troubleshoot issues related to networks, servers, POS systems, and mobile devices.
Assist with password resets, basic technical support, and troubleshooting.
Deliver marketing material and guidance as needed during store refresh.
Document and escalate unresolved issues to appropriate teams for resolution.
Maintain accurate records of support requests and resolutions in ticketing systems.
Ensure exceptional customer service while managing multiple priorities in a fast-paced environment.
Qualifications
Experience in technical support or IT knowledge (college/studies/etc.)
Required Skills
Strong troubleshooting skills across networks, servers, and mobile devices.
Familiarity with Windows environments and POS systems preferred.
Experience in retail or gas station technology environments is a plus.
Excellent verbal communication and customer service skills.
Ability to work independently and adapt to evolving project requirements.
Strong problem-solving skills and attention to detail.
Information Technology Support Specialist
Specialist job in Cincinnati, OH
Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success.
Job Description
We are seeking a Global Support Specialist 1 to join our dynamic team. As a Global Support Specialist I, you will be using your technical and customer service skills to deliver technical support services. We'll rely on you to keep staffers and our business running smoothly. You will be the first point of contact for our service requesters and the face of IT. You'll be using your multi-tasking expertise to provide superior customer service support for desktop, laptop and mobile device issues. You will be relied upon to provide level one issue resolution, service call creation and issue classification.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis.
• Routing incoming incident and service requests to the appropriate support group
• Maintaining accurate and timely records in issues tracking system
• Maintaining service desk knowledgebase support documentation
• Participating in professional development and team improvement initiative
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.
EXPECTATIONS OF THE JOB:
• Individual will be expected to analyze end user hardware, operating system and business application issues
• Communicate professionally and effectively with users to understand issues and propose solutions
• Effectively manage service desk workload to meet publishing business SLAs
• Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities
• Must have the ability to address system issues both on and off hours.
The above list reflects the general details necessary to describe the expectations of the position and shall not be construed
as
the only expectations that may be assigned for the position.
An individual in this position must be able to successfully perform the expectations listed above.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
•Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system
PREFERRED QUALIFICATIONS:
•Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems
•Knowledge of Microsoft 365 and Office applications
•Knowledge of Apple IOS and OSX environments
•Experience using an IT Service Desk platform, preferably Service Now.
•Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting
•Ability to be on-call for critical off-hours support
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Service Desk Specialist
Specialist job in Milford, OH
Manage Media content through specific workflow based Operations
Monitor, reconcile and QA content
Adept with all Client tools to make required changes to content
Written and verbal communication with Clients and Network Partners
Triage issues and work with cross functional teams for escalating, mitigating or troubleshooting issues
Rule, Analysis, and Knowledge based decision making
End to end ownership, tracking and reporting of issues
Salary Range: $38,000 - $45,000 per year
Audio Visual Service & Support Specialist
Specialist job in Cincinnati, OH
Service & Support Specialist
The primary role of the Service & Support Specialist includes the repair, operation, maintenance, and troubleshooting of audio/visual equipment. This position requires working in a variety of environments, including government facilities, event venues, corporate offices, educational institutions, and healthcare facilities. The primary goal is to ensure an ongoing functioning AV system while providing clear and effective communication with customers through various ticketing systems.
ROLES AND RESPONSIBILITIES:
Ability to lead and communicate with internal employees and external customers independently on service calls, health checks, and preventative maintenance visits
Ability to set up and operate A/V equipment for boardroom meetings, town halls, etc.
Ability to perform routine maintenance of AV equipment
Ability to quickly diagnose and resolve technical issues onsite and remotely.
Ability to think critically and creatively to find solutions.
Provide technical assistance to clients and event organizers
Provide accurate and detailed reports in various ticketing systems and forms
Analyze and interpret system drawings
Perform hardware upgrades to all AV components
Registration and setting changes of VTC codec endpoints (Cisco, Poly, Logitech, etc.)
Proficient with Crestron, AMX, Extron, Shure, Biamp, and QSC hardware components
Proficient with Crestron Toolbox, Biamp Tesira, Q-SYS, and Shure software
Knowledge of networking fundamentals such as TCP/IP, addressing, firewalls, routers, VLANs, and VPN.
Configure and adjust digital signal processors (DSP), including Biamp and QSC
Fine-tune audio-video systems to ensure optimal performance
Ability to work with a remote system programmer to load and diagnose interfaces
Extensive background in troubleshooting complex audio, video, and network-related issues
Knowledge of Advanced signal flow for audio, video, and control
Minor programming capabilities (Crestron/QSC/Extron) - changes and troubleshooting
Comfortable and able to communicate with C-Level executives
Ability to educate customers on installed equipment
Provide any required deliverables at the end of a service call, health check, or preventative maintenance visit
SUCCESS FACTORS:
A high level of customer centricity
Strong team player with the ability to adapt to diverse team members
Ability to perform in a fast-paced/high-volume environment
Excellent verbal and written communication skills
Exceptional Critical Thinking skills
Detail Oriented- a high level of attention to detail is required
A high level of time management, accountability, and prioritization skills
Self-motivated, goal-oriented, and driven to accomplish department goals
Ability to be organized, problem solve complex system problems, and be solution-oriented
Proficient in Microsoft Office (Word, Excel, Outlook) and ticketing systems
Ability to balance multiple tasks with changing priorities
Ability to work and think independently and ensure that deadlines are met
Understanding of network infrastructure and A/V system design
Familiar with the current version of BICSI and AVIXA best practices
WORK ENVIRONMENT:
Must be able to work in a variety of physical positions, including climbing, sitting, standing, walking, and driving
When working on site, you may be required to wear common protective safety equipment, such as safety glasses, gloves, hearing protection, and hard hats
EXPERIENCE AND EDUCATION:
5+ years' experience in collaboration or Audio-Visual Integration
High School Diploma or equivalent experience required
REQUIRED TRAINING AND CERTIFICATIONS:
AVIXA CTS
Dante Level II
Biamp Tesira
QSC Level II
Crestron Level II
Extron Certified AV Associate
OSHA 10
Must have a valid driver's license
Possess or complete the following Certifications or Training within six months of employment:
AVIXA CTS-I
Dante Level III
Advanced Networking
Pixel Technologies is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment drug screen.
Information Technology Support Specialist
Specialist job in Cincinnati, OH
Valley Asphalt is looking for an IT Support Specialist to join our team!
Key Benefits:
$0 Deductible health insurance with low-cost premiums
Profit Sharing
401k with market-leading employer match
Dental and vision coverage
Paid Time Off: 18 days starting in year one
Paid holidays
Tuition Reimbursement
Additional company-paid benefits includes Short Term/Long Term Disability -and Life Insurance
Our Information Technology Division will provide you with consistent work diversity and will allow you to own the projects you are working on. The company provides the available resources needed to perform the job effectively.
How you will make an impact:
Correspond and follow up on technical support incidents and requests submitted via incident management portal, phone, email, and walk-ups.
Independently investigate and implement appropriate solutions to technical issues.
Deliver IT support for a variety of business class hardware, software and IT solutions.
Provide support for networking and a variety of Microsoft Software (Windows OS's, Microsoft Office Suite).
Recognize and identify reoccurring problems, creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement.
Perform basic user administration in a client server environment.
Maintain IT procedures and documentation.
Maintain equipment inventory.
Core Skills and Competencies:
Strong customer service skills with a professional, respectful, and courteous approach to assisting end users.
Proficient in diagnosing, troubleshooting, and resolving hardware, software, and network issues across various devices including Windows OS computers, smartphones, laptops, and tablets.
Ability to perform software and hardware installation and maintenance tasks.
Experience using Incident Management systems to log, track, update, and resolve technical support requests.
Skilled in account administration tasks such as password resets and account unlocks.
Excellent communication skills to guide end users through diagnostic procedures and provide clear technical instructions.
Problem-solving aptitude with the ability to anticipate and proactively resolve issues before escalation.
Capability to prioritize, triage, and escalate more complex technical issues appropriately.
Knowledgeable in IT policies and responsible asset management.
Key Responsibilities:
Act as the primary point of contact for IT support requests, delivering timely and efficient solutions.
Provide one-on-one technical support to end users with a focus on customer satisfaction.
Troubleshoot network connectivity and peripheral device issues.
Manage account access and permissions for network resources.
Maintain detailed and accurate incident logs, ensuring all parties are informed of status updates.
Follow up with users after resolution to confirm issue closure and satisfaction.
Collaborate with IT team members by escalating specialized issues when necessary.
Contribute to maintaining a problem resolution knowledge base.
Support IT projects, site installations, and company events, including occasional travel and extended hours as required.
Exhibit professionalism, maturity, patience, and excellent communication throughout all interactions.
EOE/M/F/Disabled/Veteran/DFSP
Portfolio Operations Specialist Level 1
Specialist job in Cincinnati, OH
Responsible for functional areas of Portfolio Operations within a product led organization that include the following but not limited to capital allocation, capital budget governance, operating budget governance, capacity management, vendor performance governance and contracts management.
About the Role
Under general supervision of a Portfolio Ops Lead and in conjunction with the Principal Portfolio Lead, direct activities related to one or more Portfolio Operations function while also building expertise in other functions.
Responsibilities
Project time tracking
Processing of purchase orders and invoicing
Operating budgets
Capital budgets
Contract management
Capacity / Resource planning
Estimating for business cases
Qualifications
2-5 years of overall experience
Proven track record of delivering objectives on time and within budget
Proven problem solving and organizational skills
Excellent communication and presentation skills to effectively communicate information to customers and to all levels with the organization
Should be able to participate in audits and other functionally related activities
Should develop a mindset of driving data driven decisions and support other stakeholders in the same as well
Required Skills
Placing Coupa purchase orders and processing invoicing for projects
Working in Clarity (or ability to learn system) to assist with resource and project updates for project and time management
Ability to work well in Excel and Power Point
Top 3 skills:
Placing Coupa purchase orders and processing invoicing for projects
Working in Clarity (or ability to learn system) to assist with resource and project updates for project and time management
Ability to work well in Excel and Power Point
Client Engagement Specialist
Specialist job in Wilmington, OH
Working under minimal supervision of the Manager of Customer Experience, referring only exceptional problems and issues for management review or approval, the Client Engagement Specialist ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Ensures Service Level Agreements (SLAs) and new services are executed flawlessly across all verticals within the Technology Integration and Distribution Center. The Client Engagement Specialist influences cross-functionally to develop and implement solutions that increase the Customer's loyalty and lifetime value.
What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days
Check us out!
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Responsibilities
Ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner.
Builds and maintains strong client engagement through:
· Frequent interactions with sales and services verticals
· Acting as the voice of the client or customer.
· Monitoring key account health metrics and internal SOP compliance
· Answering all sales inquiries within established SLAs
· Handling account administration and overseeing operational activities within the facility
· Ensuring customer or client escalations and concerns are proactively addressed, and that root cause analysis is conducted for non- performance
· Developing program strategies that support customer or client satisfaction and loyalty
· Providing proactive recommendations for continuous improvement.
· Advising on infrastructure requirements and improvements needed to meet evolving client needs.
Collaborates with analytics team on customer or client data and their trends for optimizing implementation, execution, and the client experience. Assesses health of account, OSAT and client lifetime value\
Influences Senior leadership on prioritizing most impactful improvements and investments to retain and grow their customer portfolio.
Min USD $58,000.00/Yr. Max USD $73,563.00/Yr. Qualifications
Degree requirements: Bachelor's Degree in Business, Project Management, Sales or the equivalent combination of education and work experience
· Strong relationship building skills; excellent communication and follow-through.
· Strong organizational knowledge and ability to drive flawless execution to standards and SOPs.
· Highly collaborative and able to influence Sr. Leadership to drive improvements and change based on client feedback
· Ability to listen to client needs and identify solutions.
· Proven experience managing projects and delivering expectations, both internally and directly with clients.
· Proven success at working collaboratively with sales, PMOs, and technical solutions providers to solve strategic problems.
· Excellent skills in developing documentation, creating reporting and leading business reviews; intermediate to advanced Excel, Power BI, and Power Point skills.
· Working knowledge of IT solutions including provisioning, data center, networking, security, in and out of warranty repairs and ITAD.
· Working knowledge of JDA ERP and OMS to understand lifecycle of an order.
· Working knowledge of typical client asset management systems, such as Asana and Service Now.
· Excellent time management skills.
· Learning agility to increase knowledge in all areas of the internal organization and broad client base.
Auto-ApplyClient Experience Specialist, Onboarding
Specialist job in Cincinnati, OH
About Us: Carefeed is the platform senior living and long-term care providers use to bring order, clarity, and calm to their day. By replacing paper, calls, and disconnected tools with an all-in-one platform, Carefeed digitizes and automates the work that takes teams away from residents and families.
Carefeed works alongside existing EHR and HR systems and supports the way providers already operate. It reduces strain, keeps communities organized, and gives staff the time and confidence to focus on what matters most. Providers choose Carefeed because it is simple to learn, powerful in practice, and built for the realities of multi-community care.
Trusted by thousands of communities across the US and Canada, Carefeed helps every organization deliver a better experience for residents, families, and the teams who care for them.
About the Opportunity: The Client Experience Specialist (CXS), Onboarding plays a critical role in welcoming new clients to Carefeed and setting them up for long-term success. You'll guide clients through implementation and onboarding, ensuring they feel confident and supported as they begin using our platform. You'll serve as a trusted partner throughout their transition to active adoption, playing a key role in client satisfaction, long-term retention, and overall product engagement.
Key Responsibilities:
Client Onboarding & Training
* Lead new clients through the full implementation and onboarding process-including platform setup, configuration, and hands-on training-to ensure a smooth and successful transition onto Carefeed's platform.
* Facilitate virtual training sessions and confirm users are confident navigating the system.
Ongoing Client Support & Relationship Management
* Serve as the primary point of contact for assigned client communities, providing high-level support and resolving questions during onboarding.
Client Communication & Documentation
* Develop and customize initial platform solutions to align with each client's specific needs and workflows.
* Digitize and manage client documentation using Adobe and DocuSign, supporting e-signature workflows within Carefeed.
Client Experience Optimization
* Track client trends, pain points, and product usage to identify opportunities to improve adoption.
* Collaborate with the broader Client Experience team to refine processes and build best practices for onboarding, training, and ongoing client engagement.
Required Skills:
* Customer-Centric and Self-Motivated: A proactive, solution-oriented individual with strong interpersonal skills, including patience, empathy, and creativity in addressing client needs.
* Tech-Savvy and Detail-Oriented: Comfortable with technical software and capable of understanding and explaining Carefeed's current solutions and future platform enhancements.
* Strong Facilitator and Communicator: Able to lead training sessions and client-facing interactions effectively, particularly through virtual platforms like Zoom.
* Proficient in Key Tools: Skilled in Microsoft Word, Excel, Google Docs, and Adobe. Experience with DocuSign and Canva is a plus.
* Adaptable and Collaborative: Thrives in a fast-paced, start-up environment and works well within a team to foster growth and change.
* Healthcare and SaaS Experience: Familiarity with the healthcare industry and experience working with SaaS solutions, CRM systems, and client onboarding/training are highly desirable.
Qualifications:
* Bachelor's Degree in a relevant field
* 3+ years of experience in a similar client success, customer service, or technical support role
What You'll Love:
* Join a fast-growing startup making a real impact in the lives of senior care providers and their communities
* Comprehensive medical, dental, and vision insurance to support your health and well-being
* 401(k) plan to help you plan for the future
* Paid vacation, sick time, and company-paid holidays to support work-life balance
* A culture that values growth and development, with opportunities to grow your career as we scale
Work Location: Cincinnati, OH (On-site)
Carefeed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyMedtronic - Associate Mapping Specialist - Central, application via RippleMatch
Specialist job in Cincinnati, OH
This role is with Medtronic. Medtronic uses RippleMatch to find top talent.
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Looking for Winter 2025 & Spring 2026 undergraduates in Biomedical Engineering, to join the world's largest MedTech organization!
Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives.
Become an Associate Mapping Specialist at Medtronic, with a training pathway into our EP Mapping Specialist role. You'll provide technical, clinical and sales support, in collaboration with the sales team, within the region or assigned territory in support of the launch and adoption of the EP mapping and navigation system (Affera) and all products within the Cardiac Ablation Solutions (CAS) business.
Cardiac Ablation Solutions offers cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior outcomes.
Central Territories Include (candidates are based out of one state) : ND, SD, MN, WI, IA, MI, OH, IN, IL, NE, KS, MO, AR, TN, MS, LA
Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions (CAS) sales and customer service objectives.
CAS seeks collaborative candidates who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. We look for candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action.
We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also involves 25% amount of travel outside the territory, presenting opportunities for broader engagement.
Responsibilities may include the following and other duties may be assigned.
Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.
Educate and train physicians, hospital personnel and office staff on technical matters relating to CAS products and related procedures.
Promote the safe and effective use of Medtronic CAS products and related procedures.
Understand and support national, regional and territory sales objectives to achieve or exceed sales goals within all CAS products.
Develop and cultivate customer relationships resulting in incremental business.
Work in partnership with Account Manager, Regional Manager and Area Directors to identify potential sales opportunities.
Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products.
Collaborate and communicate with the sales and clinical teams in the region.
Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support.
Serve as a regional champion to share your experience and influence others to be proficient in the mapping technology.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader -that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
To learn more about Inclusion & Diversity at Medtronic Click Here
Required Qualifications
To be considered for this role, please ensure these minimum requirements are evident on your resume.
Bachelor's degree in Biomedical Engineering or related field by December 2025 or June 2026
Ability to work in the US without the need for current or future visa sponsorship
Preferred Qualifications
Graduation from Cardiac Prep program such as ATI and PrepMD
Proven track record with technical training assignments.
Strong interpersonal & communication skills
Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support.
Additional Job Requirements
Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Environmental exposure to infectious disease and radiation
Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise
Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight
Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers
Must be able to stand/sit/walk for 8 hours a day
Must be able to drive approximately 25-50% of the time within assigned territory and may require overnight travel.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):75,000
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Auto-ApplyBusiness Resiliency Specialist I (IT Disaster Recovery Planning)
Specialist job in Dayton, OH
The Business Resiliency Specialist I assists in the development, implementation, and maintenance of our IT Disaster Recovery Plan focusing on ensuring the resilience of our IT systems and services in the event of disruptions.
Essential Functions:
Assist in developing and maintaining the IT Disaster Recovery Plan to align with company objectives.
Coordinate and implement disaster recovery processes for servers, databases, networks, and operating systems across hybrid environments (SaaS, IaaS, PaaS).
Participate in Business Impact Analyses to identify critical systems and recovery strategy dependencies.
Collaborate with IT teams to ensure Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) meet business continuity needs.
Participate in organizing and facilitate disaster recovery exercises, documenting results and identifying areas for improvement.
Help maintain accurate documentation of disaster recovery processes and exercise outcomes, addressing gaps.
Work closely with IT teams and departments to support seamless integration of disaster recovery strategies into overall IT operations.
Support assessments of the disaster recovery program's overall state and ensure third-party compliance with contractual obligations.
Contribute to enhancing disaster recovery processes based on lessons learned and best practices.
Assist in audits as required.
Perform additional job-related tasks as requested.
Education and Experience:
Bachelor's Degree in Computer Science/MIS or related field or equivalent years of relevant work experience is required
Competencies, Knowledge and Skills:
Basic understanding of IT concepts, disaster recovery, and business continuity principles.
Strong analytical and problem-solving skills.
Excellent communication and teamwork abilities.
Critical listening and thinking skills
Familiarity with ITSM frameworks or tools (such as ITIL) is a plus but not required.
Ability to work independently and within a team environment
Effective organization and prioritization skills
Customer service oriented
Advanced decision making, trouble shooting and problem-solving skills
Licensure and Certification:
DRII or BCI Certification preferred
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
Compensation Range:
$53,400.00 - $85,600.00
CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Salary
Organization Level Competencies
Create an Inclusive Environment
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.#LI-GB1
Auto-ApplyScheduling Specialist
Specialist job in Dayton, OH
Our Scheduling Specialist plays a pivotal role in ensuring the efficient allocation of resources, including staff and equipment, to meet the operational demands of the airport. This position involves developing and managing complex schedules for various airport activities, such as passenger services, maintenance, and ground support. You will collaborate closely with department managers to understand staffing and resource requirements and adjust schedules accordingly to optimize productivity and meet service levels. Additionally, this role requires monitoring and analyzing schedule performance, identifying areas for improvement, and implementing adjustments to enhance efficiency.
Job Description:
* Develop and manage comprehensive scheduling systems for all airport operational activities, ensuring optimal resource allocation and efficiency
* Coordinate closely with various departments including ground handling, maintenance, and customer service to align their scheduling needs
* Analyze operational demands and passenger traffic trends to forecast staffing and resource requirements
* Monitor and adjust schedules in real-time to respond to changing operational conditions and emergencies
* Ensure compliance with labor laws and union agreements in the creation of work schedules
* Collaborate with HR to manage staff availability, vacations, and leave requests, balancing employee needs with operational requirements
* Provide regular reports and analyses on scheduling efficiency, staff utilization, and cost implications
* Participate in strategic planning to improve scheduling practices and operational efficiency
* Manage and resolve complex scheduling conflicts and issues, providing expert guidance and solutions
* Foster a culture of continuous improvement, seeking feedback from staff and management to enhance scheduling processes and systems
* Ability to apply logic and understanding to carry out instructions furnished in written, oral, or diagram form
* Carry out other duties as assigned
Qualifications:
* 18 years of age or older
* Eligible to work in the United States
* Ability to read, write, speak, and understand the English language
* Demonstrate problem-Solving, Customer Service, Interpersonal, verbal and written communication
* Physical activity may include:
* Stand and walk for extended periods of time
* Ability to lift 50 pounds or more
* Be able to hear and respond to the spoken voice and to audible alarms
* Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to meet the essential requirements.
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
SMS/Text Communications
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
E-Commerce Specialist
Specialist job in Cincinnati, OH
Setting/Hours: Full-time | 8am-5pm Join trak group in partnering with a growing client in Cincinnati, Ohio that's expanding its Shared Services team. Job Title: E-Commerce Specialist Job Type: Permanent Job Description: We are seeking an experienced E-Commerce Specialist to join our team in Cincinnati, Ohio. The ideal candidate will be responsible for managing and optimizing our online sales platforms, ensuring an exceptional shopping experience for our customers. This role involves collaborating with marketing, sales, and IT teams to drive e-commerce growth and improve conversion rates.
Key Responsibilities:
- Manage day-to-day operations of e-commerce platforms.
- Develop and execute strategies to increase online sales and improve user experience.
- Monitor website performance, including traffic, conversion rates, and sales metrics.
- Collaborate with marketing teams to plan and implement digital marketing campaigns.
- Analyze data and generate reports to identify trends and areas for improvement.
- Coordinate with inventory and logistics teams to ensure product availability.
- Stay updated on industry trends and competitor activities.
Required Skills:
- Proficiency in e-commerce platforms such as Shopify, Magento, or WooCommerce.
- Experience with digital marketing tools and analytics platforms like Google Analytics.
- Strong understanding of SEO, SEM, and PPC strategies.
- Excellent communication and project management skills.
- Ability to work collaboratively in a team environment.
- Strong analytical and problem-solving abilities.
Qualifications:
- Bachelor's degree in Marketing, Business, or a related field.
- Minimum of 2-3 years of experience in e-commerce or digital marketing.
- Proven track record of driving e-commerce growth and improving user experience.
Application Process:
Interested candidates should submit their resume and a cover letter detailing their relevant experience and skills.
If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.
Scheduling Specialist
Specialist job in Covington, KY
Now Hiring: Full-Time Scheduling Specialist - Home Health | Covington/Bartlett, TN New Competitive pay rate Must have Home Health experience. Make a difference in your community! Tennessee Quality Care is seeking a compassionate (SS) Scheduling Specialist for our Home Health team. Monday-Friday, 8:00 AM-4:30 PM.
Perks:
* PTO + Holidays
* Mileage Reimbursement
* Flexible Schedule
* 401(k) with Company Match
* Comprehensive Benefits
* Supportive Team
Serve patients where they live-recovering, managing chronic illness, or maintaining independence. Join a team that values you and your impact.
Apply today!
Text to apply: Texted: 9762 to ************
We offer:
* Great culture and team atmosphere
* Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
* 401(k) retirement plan with a generous company match
* Generous time off accruals
* Paid holidays
* Tuition Reimbursement
* Employee Referral Program
* Merit Increases
* Employee Discount Programs
* Work/life balance
What You'll Do:
* Confirms patient appointments and perform patient reminder calls according to client guidelines
* Manages client and care provider's schedules efficiently
* Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
* Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
* Maintains patient records in billing/scheduling system formats and in hard copy when indicated
* Completes patient schedules, forms and all correspondence
* Provides additional billing and customer service support
* Maintains a high degree of confidentiality at all times due to access to sensitive information
* Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Qualifications:
* High school diploma required. College degree a plus
* Bilingual in Spanish is a plus
* Experience in a high volume medical office environment required
* Scheduling patients and patient testing preparation experience in a physician office preferred
* Computer Proficiency - MS Office
* Ability to work well with others in a professional manner in a team oriented environment
* 2 years in a medical setting preferred
#ACHH
We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
Consumer Loan Specialist
Specialist job in Florence, KY
If you're seeking more than just a job, join Heights and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers.
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Stories of Success
"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."
~ Ashley S., District Manager - Alabama
"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled."
~ Jessica W., Operations Trainer - United States
Responsibilities
As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success.
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together!
* Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
* Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
* Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
* Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
* Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
* Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.
Qualifications
We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.
* Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
* Sales Mindset: Confidence in promoting products and services that meet customer needs.
* Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
* Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
* Adaptability: Willingness to learn new systems and processes in a dynamic environment.
* Team Player: A collaborative spirit with a desire to contribute to team success.
* Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
* Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate!
Work Location: 13 Oblique Street Florence, Kentucky 41042
Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons
Hourly: $16.00 - $22.50
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month.
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
This employer participates in E-Verify for US-based hires.
#LI-Onsite
#HeightsFinance
#HFCLP
Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections
EEO Statement
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.
Auto-ApplyPost Entry Dispute Specialist
Specialist job in Erlanger, KY
What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
We have an immediate career opportunity for a qualified Post Entry Billing Specialist in the International Trade Affairs and Compliance team at our Erlanger, KY location. In this role, you will facilitate compliance with US Customs regulations governing the oversight and control of DHL's brokerage operations. You will also monitor for adherence to DHL policies and procedures in the processing of such merchandise.
Key Responsibilities:
* Review entry disputes, determine validity and if DHL or customer error
* Confirms all required documentation is present and work directly with customer if any documentation is missing
* Makes correction to the entry
* Files PSC, 520D or Protest depending on type & liquidation date
* Files 3347 for IOR/UC correction
* Processes voluntary tenders for additional duties owed
* May also include:
* Review & process cash disputes including entry and billing corrections
* Perform internal import entry audits with a focus on regulatory requirements for classification, valuation, Importer of Record & Ultimate Consignee, Free Trade Agreement & Returned Goods status and DHL entry policies for Use of DHL as IOR or UC
* Proper application of FTA status
* Proper application of Returned Goods classification
Skills & Qualifications:
* Customs Broker's License preferred
* Minimum 4 years of Import Clearance Exerience
* Bachelor's Degree preferred
* Import clearance, trade compliance experience
* Ability to multi-task, set priorities and meet multiple deadlines in a fast-paced environment
Employee Benefits & Incentives
DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:
* Competitive Pay
* Bonus/Incentive Programs
* Retirement Savings - 401K with company match
* Medical, Dental, Vision, well-being programs
* Tuition Reimbursement
* Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
* Paid Leave
* Employee Discount Program
* Employee Assistance & Work Life Program
* Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: *********************************************
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Customer Experience Specialist - Vehicle Delivery
Specialist job in Gratis, OH
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Check out more below:
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Location: This position will be based out of our Inspection Center in Trenton, OH, 45067.
Base compensation of $20 per hour.
Opportunity to increase hourly compensation by .50 cents every 3 months based on performance!
You'll get to represent our dynamic brand in dynamic ways! From delivering memorable customer experiences in the field to helping run one of our Vending Machines (in some locations), our Customer Advocates provide a one-of-a-kind and seamless car-delivery experience to each and every customer.
Competitive benefits that include medical, dental, vision, and matching 401k, along with other cool perks programs including student loan payments, discounts on vehicles, benefits for you pet(s), and much more!
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana)
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. Being a brand ambassador at Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members work as a team to deliver awesome customer experiences in their markets, while also remaining agile enough to keep up with the ever-changing beat and cadence of your daily activities. Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. Hiring is contingent on passing a complete background check. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."