Customer Success Specialist
Specialist job in San Jose, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Help Desk Technician
Specialist job in San Jose, CA
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
IT Support Specialist I/II
Specialist job in San Francisco, CA
About the Firm
Sideman & Bancroft LLP is a San Francisco based boutique law firm with a national reputation for excellence in intellectual property, estate planning, tax, white collar defense, and complex business litigation. We pride ourselves on combining deep subject-matter expertise with personalized, client-focused service. With roughly 100 attorneys and staff, we offer the sophistication of a large firm with the close-knit culture of a smaller practice, where every team member plays an essential role in delivering exceptional results.
The Role
We are seeking a Help Desk / Desktop Support Specialist to provide day-to-day technology support in our San Francisco office. This role is designed for someone with 3-5 years of IT support experience who can handle Level 1 and Level 2 issues in a fast-paced, professional services environment.
Key Responsibilities
Serve as a first and second level point of contact for technical issues (hardware, software, mobile, network).
Troubleshoot, document, and resolve incidents in a timely and professional manner.
Configure and maintain workstations, laptops, and mobile devices.
Provide support for core firm applications (Microsoft Office, document management, time entry, conferencing tools).
Assist with network and security support, including:
Monitoring workstation connectivity (LAN/Wi-Fi/VPN) and escalating larger issues.
Supporting endpoint and data security measures and ensuring adherence to firm policies.
Helping implement system updates and patches under IT direction.
Participate in system rollouts, upgrades, and security initiatives.
Collaborate with IT team members to monitor, maintain, and improve firmwide technology performance.
Uphold data security and confidentiality standards.
Required Qualifications
Possess a Bachelor's Degree in IT or related field with certifications/training to supplement
3-5 years of desktop/help desk support experience, preferably in a law firm or professional services environment.
Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and Windows operating systems.
Familiarity with document management systems (e.g., iManage, NetDocuments).
Solid understanding of networks, PCs, printers, and common peripherals.
Strong troubleshooting, communication, and client service skills.
Ability to manage competing priorities in a deadline-driven environment.
Preferred Skills (Our “Unicorn” Wish List)
Our ideal candidate will not only be strong in technical troubleshooting but will also bring (or want to develop) skills in technical training and advanced Microsoft Word/document support. Not having these skills is not disqualifying, but having them, or the desire to learn, positions a candidate strongly.
Experience providing technical training (one-on-one, small group, or classroom).
Advanced knowledge of Microsoft Word formatting and styles (automatic numbering, TOCs, templates, cross-references).
Ability to troubleshoot complex document issues and support users on best practices.
Experience creating user guides, quick reference materials, or training documentation.
Familiarity with Microsoft Active Directory and Exchange Administration.
Exposure to Mobile Device Management tools (e.g., Intune, MobileIron).
Knowledge of virtualization concepts (VMware) and common networking (LAN, VLAN, Wi-Fi) troubleshooting.
Soft Skills & Attributes
Ability to take on projects or tasks with clear instruction, then own the work and outcome.
Confidence to ask questions and seek clarification when needed.
Willingness to provide backup support to other IT team members in whatever ways are most helpful.
Strong teamwork orientation combined with a professional demeanor.
Appetite to learn and a drive to progressively expand technical knowledge.
Patience, adaptability, and a service mindset when working with attorneys and staff at all levels.
What We Offer
Competitive salary and comprehensive benefits.
Professional growth opportunities in both technical support and training.
A collaborative, team-oriented environment where technology is critical to client service.
Hybrid work schedule
Salary range is $105k to $115k
Desktop Support - SF
Specialist job in San Francisco, CA
We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for the best pay, diversity in tech, and the best job fit for every candidate we place.
Our client, an investment firm, is seeking a Desktop Support Technician to join their team in San Francisco, CA!
Responsibilities
Serve as the first point of contact for technical support requests via ticketing system, email, Teams, phone, and walk-ups.
Troubleshoot and resolve issues in a Windows-focused environment, including desktops, laptops, printers, and peripherals.
Manage and support user accounts, password resets, and group memberships in Active Directory.
Provide day-to-day support for Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, etc.).
Assist with remote connectivity issues such as VPN, MFA, and mobile device setup.
Support conference room setups, Zoom/Teams calls, and general AV equipment troubleshooting.
Help with new hire onboarding, workstation setup, and basic hardware deployments.
Maintain accurate documentation of issues, fixes, and processes in the knowledge base.
Deliver white-glove customer service, ensuring employees, executives, and high net-worth individuals have a smooth technology experience.
Qualifications
2+ years of IT support or help desk experience (corporate or professional services experience is a plus).
Hands-on experience supporting Windows 10/11 environments.
Experience with Active Directory for account creation, password resets, and group management.
Strong working knowledge of Microsoft 365 suite (Outlook, Teams, OneDrive, SharePoint).
Familiarity with networking basics (DNS, DHCP, VPN).
Experience supporting conference rooms, telephony, or video conferencing systems.
Strong communication and interpersonal skills; proven ability to deliver excellent customer service.
Experience using a ticketing system (ServiceNow, Jira, or similar).
Bachelor's degree in IT/Computer Science or equivalent practical experience preferred.
Pay Rate: $30.00 - $40.00/hr
Information Technology Help Desk Support
Specialist job in Atherton, CA
The IT Helpdesk Support position provides frontline technical assistance to students, faculty, and staff, ensuring reliable access to campus technology and smooth daily operations. This role requires exceptional customer service, strong technical troubleshooting skills, and the ability to work in a fast-paced academic environment.
Key Responsibilities:
· Provide in-person, phone, and email technical support for Windows, mac OS, and mobile devices with a focus on high-quality customer service.
· Troubleshoot network and Wi-Fi issues, printer connectivity, classroom technology, audiovisual equipment, and other campus systems to minimize instructional disruptions.
· Manage and maintain the IT Helpdesk ticketing system, including triaging, tracking, and resolving support requests in a timely manner.
· Maintain inventory of IT hardware and peripherals; coordinate imaging, configuration, distribution, and replacement of devices for employees and computer labs.
· Support campus VoIP phone systems, including device setup, number assignments, call routing, voicemail configuration, and troubleshooting.
· Assist with cybersecurity operations, including endpoint protection (SentinelOne or similar) and enforcement of user security best practices.
· Provide support for Zoom-equipped classrooms and hybrid learning environments; train faculty and staff and troubleshoot live instructional sessions.
· Build, update, and deploy standardized computer images to ensure consistent software configurations and security compliance.
Requirements:
· Demonstrated experience supporting Windows and mac OS operating systems.
· Proficiency in troubleshooting:
o Wi-Fi and network connectivity issues
o Printer and peripheral connection problems
o Hardware, software, and operating system issues
· Hands-on experience with:
o Active Directory (user and group management)
o Google Workspace, Microsoft 365, and Zoom administration
o Computer imaging and deployment tools
o Endpoint security systems (SentinelOne or similar)
o IT Helpdesk ticketing systems and workflow processes
· Excellent communication, customer service, and interpersonal skills.
· Strong problem-solving ability, attention to detail, and sense of urgency.
· Ability to multitask and work independently in a fast-paced setting.
· Collaborative mindset with a willingness to learn new systems quickly.
Additional Details:
· Flexible working hours required.
· Some weekend availability is needed during the start of each semester and for major events such as Commencement, OAKtoberfest, and Orientation.
Qualifications
· Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent professional experience.
· 1-3 years of experience in an IT Helpdesk or technical support role.
· Experience in a higher-education IT environment is preferred but not required.
Operational Specialist
Specialist job in Fremont, CA
Business Partner, Operations Center
base Fremont, CA or Manteno, IL
The Operations Center Business Partner (BP) serves as a key communication and coordination bridge between the Operations Center and its core functional departments - Human Resources, Finance, Strategic Operations, Government Relations, and Legal Affairs. This position provides new graduates with comprehensive exposure to corporate operations, enabling them to develop strong analytical, coordination, and project management skills while contributing to the company's key initiatives.
Key Responsibilities
Communication and Coordination
Serve as the liaison between the Operations Center and its subordinate departments, ensuring smooth communication and alignment. Support the effective delivery of company policies, management decisions, and strategic objectives. Consolidate and report updates, issues, and achievements across departments on a regular basis.
Project Tracking and Execution Support
Gain a thorough understanding of major projects under HR, Finance, Strategic Operations, Government Relations, and Legal Affairs. Assist in tracking project timelines, milestones, and deliverables to ensure on-time completion. Facilitate cross-functional coordination and help resolve bottlenecks in project execution.
Data Analysis and Reporting
Collect and analyze operational data related to budgeting, manpower, and business performance. Prepare regular progress reports, meeting summaries, and presentation materials for management review. Provide analytical insights to support business decision-making.
Process Optimization and Mechanism Improvement
Support the Operations Center in improving internal management processes and communication mechanisms. Contribute ideas to enhance efficiency, transparency, and standardization in daily operations. Assist in establishing and maintaining key management tools such as task tracking systems and performance dashboards.
Special Assignments and Ad-hoc Projects
Participate in special assignments and cross-functional initiatives as arranged by the Operations Center leader. Provide research, coordination, and analytical support to ensure smooth execution of key tasks. Engage in internal training and developmental programs to strengthen professional and leadership capabilities.
Qualifications
Bachelor's degree or above in Business Administration, Economics, Finance, Market, Manufactory or related disciplines.
Strong logical thinking, data analysis, and communication skills.
Self-motivated, proactive, and able to handle multiple priorities in a fast-paced environment.
Demonstrated interest in corporate operations, project management, and business analysis.
Excellent command of English; bilingual proficiency (English and Chinese) preferred.
Career Development
Direct exposure to the company's core functional departments and key business processes.
Hands-on experience in cross-department coordination and project execution.
Structured career path with potential rotation opportunities within the Operations Center.
High-performing employees may advance to roles in operations management, strategy, or functional leadership.
Operational Specialist
Specialist job in San Jose, CA
Job Purpose
To support the management and execution of Air India's cargo operations for the region, ensuring alignment with the commercial objectives, focusing on operational and service delivery whilst meeting global standards of safety, efficiency, and customer satisfaction.
To assist in various facets of international operations, including GHA contract management, compliance with international regulatory requirements, oversight of SLA's and key operational matrices.
Key Accountabilities
Monitor SLA's, ground contracts management and liaise with the GSA customer service team and compliance team to ensure performance in line with commercial targets.
Draft and communicate policies and KPIs to be tracked for operations, customer service and compliance basis best practice industry standards.
Monitor CRM trends and build market intelligence to identify emerging opportunities and gaps the organization could capitalize on
Develop strategies to reduce operational costs including handling damages and improve cycle time.
Ensure compliance with operating process standards and external government regulations.
Support and ensure full compliance in safety, security and work health and safety regulatory requirements.
Skills Required for the role.
Communication and Interpersonal Skills
Team Collaboration and Adaptability
Analytical and Problem-Solving Abilities
Willingness to Learning
Knowledge of International Cargo Operations
Regulatory and Compliance Acumen
Key Interfaces
Internal Interfaces
RCM- Report directly and provide regular updates on operational activities and compliance issues.
Head International- Operations- Coordinate on budgeting, financial planning, and staffing for international operations.
Commercial and Sales- Support in aligning operational capabilities with international sales strategies and customer service initiatives.
External Interfaces
International Regulatory Authorities- Assist in liaising with regulatory bodies to ensure compliance with cargo handling regulations.
Service Providers and Ground Handling Agents- Help manage relationships and oversee contract execution with international service providers.
Educational Requirements
Minimum Education Requirement
Bachelor's degree in management, Operations, Economics, or related fields.
Experience Requirement:
Minimum Experience
5-7 years of experience in operations and customer service, with at least 5 years at a supervisory
Desired Experience
+10 years of experience in operations and customer service supervisory roles
Desktop Support Engineer
Specialist job in Manteca, CA
Job Title : Desktop Support Engineer
Duration : Fulltime
Responsibilities
“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment
OEM Vendor co-ordination for faulty or new hardware requirements
“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application
“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues
In Scope:
Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support
Co-ordination with OEM on Hardware/Software issues
Ticket information documentation using ITSM tool.
Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets)
Deployment and configuration of new hire equipment (Manually and/or using automated Tools)
Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
Hardware and software provisioning (check-in and check-out)
Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
Articulate technical solutions to non-technical users in simple and easy to understand terms
Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another)
Uplift and reimage of leaver equipment and update of asset management system/CMDB.
Update of asset management system/CMDB according to Joiner Mover Leaver Process
Help Desk Support Specialist
Specialist job in Concord, CA
Duration: 6-month contract, potential to extend or convert
Pay Rate: $30.55-32.00/hr
Must Haves
Strong experience with Office 365 apps
Advanced troubleshooting skills
3+ years of experience within help desk or desktop support Tier I and Tier II troubleshooting experience 6 months+ experience with ticketing system Experience with Microsoft Office Suite Highly motivated Positive attitude
Understanding of SSH, Ping, Two-factor authentication, SSO, geo-blocking
Overview
An employer is looking for a Tier II Desktop Support Technician. This person will be working with one other person. They need to be independent, a quick learner and have a positive attitude. This person will be resolving anywhere from 6-25 tickets a day. These tickets will come through ServiceNow--ServiceNow experience is preferred however any ticketing system will suffice. They will be working with internal employees only via the ticketing system, phone, email and some in person. Examples of issues they will troubleshoot will be physical set ups, desk set ups, replacing hard drives, adding employees to a distribution list, etc. This person will be working five days a week onsite. There will also be opportunity for overtime.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law
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Business Level Bilingual Mandarin - Dispatch Specialist - Fulltime and Onsite - Hayward, CA (No Experience Needed)
Specialist job in Hayward, CA
Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed)
Term: Full time and Permanent
Working hours: 5am - 2pm (Weekend need to be available)
Pay Ranges: $21.00/hr to $22.00/hr
Benefit details
401K match is 4% after 6 months,
PTO: 10 days per year,
Sick Leave: 5 days,
Medical/vision/dental insurance all provided with different plan options
Benefits start 1st of month after 60 days.
Overview
We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success.
Key Responsibilities:
Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests.
Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries.
Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide.
Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction.
Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems.
Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting.
Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition.
Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities.
Qualifications & Skills:
HS diploma or equivalent required; associate or bachelor's degree is a plus.
Proven experience in a dispatch, logistics, or fleet coordination role.
Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure.
Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS).
Ability to analyze data and driver metrics to identify trends and areas for improvement.
Highly organized with the ability to manage multiple tasks and priorities simultaneously.
Willingness to periodically conduct ride-alongs in the field.
A valid driver's license is required.
Hospitality Specialist
Specialist job in Fremont, CA
Akkodis is seeking a Hospitality Specialist for a contract job in San Francisco, CA. 94111. Ideally, looking for someone who can provide Hospitality support to the client, which may include: hospitality, facilities, and event services.
Rate Range: $22/hour -$25/hour on W2; The rate may be negotiable based on experience, education, geographic location, and other factors.
Responsibilities:
Follow established guidelines and procedures for receiving, documenting, organizing and distributing client kitchen supplies.
Ensure customers request to set up meeting rooms in a timely matter in accordance to client's standards and instructions given by the client.
Exhibit ability to take verbal instructions while taking notes to properly respond and handle client service requests.
Provide immediate attention and acknowledgment to customers entering kitchen area in accordance with client's standard of operation.
Perform walkthrough of various floors to inspect and ensure that all rooms are clean, stocked with supplies and ready for the next meeting.
Cleaning, dusting and other incidental tasks assigned.
Excellent customer service skills, good communication skills, ability to multi- task, do not mind cleaning up after others.
Monitor and listen to customers to understand inquiries and requests to provide accurate and prompt assistance with meeting room set-up and clean-up.
Required Skills:
Professionalism
Strong communication skills
Technical skills (comfortable using computers and Microsoft Office)
Conference experience
Experience in hospitality (restaurant, hotel, catering, etc.)
Event coordination: managing space, organizing food and beverages, and post-event clean-up
Attention to detail
For other opportunities available at Akkodis, go to ***************
If you have questions about the position, please contact Mohammed Irfan Murtuza at ******************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://***************/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Localization Specialist (Language Support)
Specialist job in San Jose, CA
Hybrid role in San Jose, CA This role requires fluency in English and at least one of the following languages: German, French, Thai, Italian, Hindi, Korean, Japanese, Arabic, Spanish, Polish, Norwegian, Turkish, French As a speech evaluator, you'll be expected to support product internationalization (i18n) eval and engineering.
Examples include localization, data annotation and validation; identifying canonical queries; E2E testing once i18n is enabled; and deep dive testing to support quality efforts
This is a vendor role with Highspring for a client's team, a Fortune 100 company. This position is hybrid at our San Jose, CA location.
Minimum Qualifications
* Fully fluent, written and verbal, in English and native German, French, Thai, Italian, Hindi, Korean, Japanese, Arabic, Spanish, Polish, Norwegian, Turkish, French.
* Excellent written and verbal communication skills
* Ability to clearly explain linguistic challenges and cultural questions and concepts for the locale of
expertise
* Undergraduate degree
* Strong analytical skills
* 1-2 years work experience
* Proficient in Google Docs and Sheets
Preferred Qualifications
* Fluent (verbal and written) in more than 1 language
* Familiarity with voice-activated devices
* Linguistic degree or background
Schedule Requirements
* Monday to Friday, standard business hours (flexible schedule within business hours)
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
Desired Skills and Experience
* Fully fluent, written and verbal, in English and native German, French, Thai, Italian, Hindi, Korean, Japanese, Arabic, Spanish, Polish, Norwegian, Turkish, French.
* Excellent written and verbal communication skills
* Ability to clearly explain linguistic challenges and cultural questions and concepts for the locale of expertise
* Undergraduate degree
* Strong analytical skills
* 1-2 years work experience
* Proficient in Google Docs and Sheets
Localization Specialist
Specialist job in San Jose, CA
The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.
Responsibilities
Develop quality software and web applications
Analyze and maintain existing software applications
Design highly scalable, testable code
Discover and fix programming bugs
Qualifications
Bachelor's degree or equivalent experience in Computer Science or related field
Development experience with programming languages
SQL database or relational database skills
SharePoint M365 L3 Support Specialist
Specialist job in Foster City, CA
The L3 Support role is responsible for providing advanced support for SharePoint solutions, Power Apps, and Power Automate workflows by owning and resolving complex production issues end to end. The role ensures the stability and performance of SharePoint sites, lists, libraries, and workflows, supports integrations with Microsoft 365 services, and collaborates with cross-functional teams to perform root cause analysis, implement permanent fixes, and continuously improve the scalability, security, and reliability of business applications.
Soft skills/other skills - To be Evaluated by Hiring Manager (To define how this will be evaluated)
Communicate effectively with internal and customer stakeholders
Communication approach: verbal, emails and instant messages
Interpersonal Skills:
Strong interpersonal skills to build and maintain productive relationships with team members
Provide constructive feedback during code reviews and be open to receiving feedback on your own code.
Problem-Solving and Analytical Thinking:
Capability to troubleshoot and resolve issues efficiently.
Analytical mindset
Task/ Work Updates
Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps
Provides regular updates, proactive and due diligent to carry out responsibilities
Primary (Must have skills)* - To be Screened by TA Team
7+ years of experience providing L3 support for SharePoint platforms, specializing in SharePoint Online and SharePoint 2013, including lists, libraries, custom workflows, and hybrid architectures.
5+ years of experience supporting and troubleshooting Power Apps and Power Automate solutions, including complex business workflows and automation failures.
5+ years of experience in front-end troubleshooting and enhancements using HTML5, CSS3, JavaScript, jQuery, JSON, and AJAX.
7+ years of experience integrating SharePoint with enterprise systems using APIs, OpenXML, and supporting Azure DevOps CI/CD pipelines and release management.
7+ years of experience across the end-to-end application lifecycle, owning production incidents, root cause analysis, deployments, upgrades, and ongoing platform support.
Secondary Skills to be planned Post Hiring - Training Plan
* Experience with version control tools like Git/GitHub and CMS platforms (e.g., WordPress, Drupal).
* Familiarity with APIs, UI/UX principles, and cloud deployment (AWS/Azure).
Expected Outcome
The expected outcome of this role is to ensure high availability, stability, and reliability of SharePoint, Power Apps, and Power Automate solutions through timely resolution of complex L3 issues. The role will drive reduced incident recurrence and improved user experience by performing root cause analysis, implementing permanent fixes, and strengthening platform performance, security, and operational maturity.
Educational Qualification*
Any Bachelor's Degree
Experience Range
10-12 years
Account Specialist
Specialist job in San Francisco, CA
The Account Manager is a critical operational role responsible for the day-to-day maintenance, execution, and administrative support across our largest, most scaled client programs. This specialist will ensure program reliability and operational excellence by handling workflows within client-facing dashboards and platforms.
What You'll Do
Program Support:
-Serve as the primary support resource for meal programs, providing real time support for order statuses and updates
-Ensure operational success of day to day meal programs
-Accurately prepare and process order selections for pre-scheduled orders for client meal programs
-Execute routine program updates, including managing timely menu changes within the client platform
-Process and manage incoming ticket requests and general inquiries from clients
Dashboard Administration Support:
-Implement timely program and administrative updates across client dashboards
-Apply custom configuration changes and settings as requested across the account's dashboard network
-Manage the Purchase Order (PO) lifecycle for accounts
-Manage and update dashboard settings based on client requests
Basic Qualifications:
Experience
-2-4 years of experience in a fast-paced operations, account coordination, administrative, or program support role.
-Proven experience working with data management systems, enterprise platforms, or client-facing dashboards.
Core Competencies
-Operational Precision: Exceptional attention to detail and a track record of executing manual, time-sensitive tasks with accuracy, particularly in financial or ordering contexts (e.g., PO management).
-Organizational and Time Management: Strong ability to manage concurrent, disparate tasks across multiple large accounts and prioritize based on client urgency and business impact.
-Communication: Excellent written and verbal communication skills for responding to ticket requests, managing client forms, and coordinating with internal teams.
-Adaptability: Resourceful and quick to learn new proprietary software and navigate complex, scaled account setups.
Customer Success Specialist
Specialist job in San Francisco, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Help Desk Technician
Specialist job in San Francisco, CA
Salary Range:$26.50 To $31.25 Hourly
HelpDesk Technician
Job Type: Full-Time | Non-Exempt | In Office
Salary Range: $26.50 - $31.25 per year
Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2024.
We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.
As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking-one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that's redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.
Job Summary
The Helpdesk Technician serves as the first point of contact for employees seeking technical support and is responsible for delivering exceptional customer service for company-supported computer applications and platforms. This role involves diagnosing and resolving technical issues, providing guidance on appropriate solutions, and ensuring timely follow-up. The technician also performs routine daily tasks, maintains documentation, and contributes to special departmental projects to enhance IT operations and user experience.
Essential Duties and Responsibilities
Provide technical assistance to employees in person, by phone, or email, ensuring timely and effective resolution of hardware, software, and mobile device issues.
Install, configure, and maintain computers, printers, and peripherals; perform routine maintenance and repairs.
Log and track help desk interactions, escalate urgent issues, and follow up to ensure complete resolution.
Maintain system security, data integrity, and user access credentials; simulate and recreate user issues for troubleshooting.
Assist in updating training materials and provide user training as needed.
Support IT projects, prepare reports, and collaborate with vendors on upgrades and maintenance.
Monitor and report recurring issues to management; stay current with system updates and industry trends.
Maintain accurate inventory of desktop and printing equipment.
Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.
Promote a respectful, inclusive, and ethical work environment aligned with the Bank's values and goals.
Minimum Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
Associate's degree in IT or related field, or equivalent technical training and 2+ years of relevant experience; Bachelor's degree preferred.
Basic knowledge of IT operations, hardware/software troubleshooting, and network support.
Familiarity with banking industry compliance and security standards is a plus.
Strong communication skills with the ability to explain technical concepts clearly.
Proficient in Microsoft Office, desktop applications, and mobile device platforms.
Strong organizational, time management, and problem-solving skills.
Ability to work independently and manage multiple tasks effectively.
Valid driver's license and reliable transportation may be required.
Benefits & Perks
Competitive employer contribution to medical, dental and vision coverage
401k plan with employer match
Flexible Spending Accounts (FSA) and Dependent Care Accounts
Employee Assistance Program (EAP)
Employer provided Calm subscription
Employer provided mental health benefits through Teladoc
Life, AD&D and disability insurance
Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer
Online discount program
Tuition Reimbursement Program
Equal Employment Opportunity & Accommodations
Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.
We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.
Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at ************ with the nature of your request and your contact information.
Recruitment Policy
Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.
We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.
Information Technology Support Specialist
Specialist job in Manteca, CA
The L2 Desktop Support Technician is responsible for providing advanced technical support and
troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware andsoftware systems and ensuring optimal performance and user satisfaction.
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 2-4 years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a pluson.
Operational Specialist
Specialist job in San Francisco, CA
Job Purpose
To support the management and execution of Air India's cargo operations for the region, ensuring alignment with the commercial objectives, focusing on operational and service delivery whilst meeting global standards of safety, efficiency, and customer satisfaction.
To assist in various facets of international operations, including GHA contract management, compliance with international regulatory requirements, oversight of SLA's and key operational matrices.
Key Accountabilities
Monitor SLA's, ground contracts management and liaise with the GSA customer service team and compliance team to ensure performance in line with commercial targets.
Draft and communicate policies and KPIs to be tracked for operations, customer service and compliance basis best practice industry standards.
Monitor CRM trends and build market intelligence to identify emerging opportunities and gaps the organization could capitalize on
Develop strategies to reduce operational costs including handling damages and improve cycle time.
Ensure compliance with operating process standards and external government regulations.
Support and ensure full compliance in safety, security and work health and safety regulatory requirements.
Skills Required for the role.
Communication and Interpersonal Skills
Team Collaboration and Adaptability
Analytical and Problem-Solving Abilities
Willingness to Learning
Knowledge of International Cargo Operations
Regulatory and Compliance Acumen
Key Interfaces
Internal Interfaces
RCM- Report directly and provide regular updates on operational activities and compliance issues.
Head International- Operations- Coordinate on budgeting, financial planning, and staffing for international operations.
Commercial and Sales- Support in aligning operational capabilities with international sales strategies and customer service initiatives.
External Interfaces
International Regulatory Authorities- Assist in liaising with regulatory bodies to ensure compliance with cargo handling regulations.
Service Providers and Ground Handling Agents- Help manage relationships and oversee contract execution with international service providers.
Educational Requirements
Minimum Education Requirement
Bachelor's degree in management, Operations, Economics, or related fields.
Experience Requirement:
Minimum Experience
5-7 years of experience in operations and customer service, with at least 5 years at a supervisory
Desired Experience
+10 years of experience in operations and customer service supervisory roles
Hospitality Specialist
Specialist job in San Francisco, CA
Akkodis is seeking a Hospitality Specialist for a contract job in San Francisco, CA. 94111. Ideally, looking for someone who can provide Hospitality support to the client, which may include: hospitality, facilities, and event services.
Rate Range: $22/hour -$25/hour on W2; The rate may be negotiable based on experience, education, geographic location, and other factors.
Responsibilities:
Follow established guidelines and procedures for receiving, documenting, organizing and distributing client kitchen supplies.
Ensure customers request to set up meeting rooms in a timely matter in accordance to client's standards and instructions given by the client.
Exhibit ability to take verbal instructions while taking notes to properly respond and handle client service requests.
Provide immediate attention and acknowledgment to customers entering kitchen area in accordance with client's standard of operation.
Perform walkthrough of various floors to inspect and ensure that all rooms are clean, stocked with supplies and ready for the next meeting.
Cleaning, dusting and other incidental tasks assigned.
Excellent customer service skills, good communication skills, ability to multi- task, do not mind cleaning up after others.
Monitor and listen to customers to understand inquiries and requests to provide accurate and prompt assistance with meeting room set-up and clean-up.
Required Skills:
Professionalism
Strong communication skills
Technical skills (comfortable using computers and Microsoft Office)
Conference experience
Experience in hospitality (restaurant, hotel, catering, etc.)
Event coordination: managing space, organizing food and beverages, and post-event clean-up
Attention to detail
For other opportunities available at Akkodis, go to ***************
If you have questions about the position, please contact Mohammed Irfan Murtuza at ******************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://***************/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance