Specialist jobs in New York - 4,545 jobs

One of the large Asia/US eCommerce logistics companies is looking for a detail-oriented Customs Entry Specialist to support air import operations in the JFK / New York area. This role focuses on monitoring inbound shipments, preparing customs documentation, coordinating with carriers, and helping ensure cargo is released smoothly and on time. You'll work in a fast-paced environment handling compliance paperwork, checking commercial documents, and supporting the clearance process from start to finish. This is a strong opportunity for someone early in their customs brokerage career who wants to grow in international logistics. Ideal background: 1-3 years in customs or trade compliance Comfortable working under time pressure Familiar with tariff classification and import documentation Strong attention to detail and organization Fluent in English and Mandarin Apply today to be part of the great supporting team.

The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Long Term Contract Who We Are Teceze is a global IT services and consulting company delivering reliable technology solutions to enterprise clients across multiple industries. We specialize in end-user computing, infrastructure support, and managed IT services, enabling our clients to operate efficiently with minimal disruption. At Teceze, we value technical excellence, customer satisfaction, and proactive support, and we empower our teams to deliver high-quality, on-site IT services. Job Overview Teceze is hiring an experienced Desktop Support Engineer to support one of our prestigious enterprise clients. This is a 100% on-site role requiring hands-on expertise in desktop and laptop support, hardware and software troubleshooting, system imaging, and IT asset management. The ideal candidate will have strong communication skills and a customer-focused approach to ensure smooth IT operations and high user satisfaction. The Desktop Support Engineer will be responsible for installing, configuring, maintaining, and troubleshooting end-user computing environments, including desktops, laptops, peripherals, printers, and conference room equipment. The role also includes vendor coordination, inventory management, VIP user support, and hands-and-feet assistance for infrastructure and data center teams. Key Responsibilities Install, configure, and support desktops, laptops, mobile devices, peripherals, and software in Windows and mac OS environments. Diagnose and resolve hardware, software, and network connectivity issues in a timely manner. Perform IMAC (Install, Move, Add, Change) activities for IT assets. Coordinate with vendors for hardware repairs, replacements, and warranty support. Provide high-touch VIP user support and conference room/AV support, including meeting setup and troubleshooting. Support printers, Office 365 applications, and endpoint security/compliance tools. Maintain accurate IT asset inventory, documentation, and ensure SLA compliance. Provide Hands & Feet support for server, network, and data center teams as required. Document incidents, resolutions, and procedures in the ticketing system and contribute to the knowledge base. Required & Preferred Skills Strong hands-on experience in desktop and laptop support in enterprise environments. Proven expertise in Windows and mac OS operating systems. Experience supporting Office 365 and common enterprise applications. Basic network troubleshooting knowledge (LAN, DHCP, DNS). Familiarity with IT asset management, inventory tracking, and vendor coordination. Exposure to data center environments, including physical server support, is a plus. Experience with hardware racking, cabling, and labeling is preferred. Excellent communication and interpersonal skills with a customer-first mindset. Strong problem-solving ability and willingness to work in a fast-paced, on-site environment.

ABOUT XOS: XOS, a Veralto company, is a leading manufacturer of application-specific X-ray analyzers. We offer best-in-class elemental analysis solutions that improve public safety and customer efficiency in industries like petroleum and environmental compliance. As part of the XOS team and the broader Veralto network, you'll work with products that make an everyday impact on vital resources we all rely upon: and along the way, you'll have opportunities to deepen your skills, invest in your development, and seek new ways to fuel your growth. XOS is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto' s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources™-and building rewarding careers along the way. XOS is a leader in elemental analysis instrumentation and is a part of Veralto Corporation. This position is responsible for safely, efficiently and accurately gather and prepare orders for truck shipments. This position will also physically and electronically receive and handle all incoming materials, in a safe, accurate, and timely manner. Responsibilities: Prepare products for domestic and international shipment, ensuring accuracy and timeliness of delivery Process both domestic and international shipments through various carriers with precise details in compliance with DOT and IATA regulations Ensure compliance to DOT 49 CFR 172.70 along with Import and Export requirements Schedule and secure cost-effective transportation of products to meet our customers' shipping requirements Affixes required shipping labels on packaging to ensure compliance to standard work. Manage daily communication via e-mail and telephone with the Sales / Order Administration Department and freight companies Assembles foam packs, wooden or cardboard containers or selects preassembled containers Perform receiving of all incoming shipments including raw materials, verify packing slip/items received against purchase orders, visually inspect items for damages and place items in specific storage locations Material handling of items to specific cells within manufacturing in a “First In First Out” methodology Maintains inventory with a high level of accuracy Role may require standing for a significant portion of the work day, in some areas, there is a need to lift materials up to 85 lbs. QUALIFICATIONS Critical Success Factors: The ideal candidate is detailed and process-oriented Has a sense of urgency and is a strong team player Is self-motivated Is naturally curious to learn about systems in place and be involved in their continuous improvement Required Skills/Experience: 2+ years previous experience in international shipment processing and compliancy Experience shipping with UPS, FedEx, and filling out various freight documentations is highly preferred. Experience in using MRP Systems. Excellent verbal and written communication skills. Excellent time management skills. Must be familiar with basic component identification, part number systems, material handling equipment, and the inventory management system. Proficiency in Microsoft Office programs Education High School Diploma or GED Travel Requirements 0% Key Relationships: Individuals in this position will have ongoing interaction and communications with the following: Operations Director Operations Managers Operations Technicians Customer Service Technical/Field Service Sales The hourly range for this role is $21.00 to $28.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Well X Spring is an innovative startup in the medical and decentralized science (DeSci) industry. Our mission is to develop a secure, decentralized healthcare application that empowers individuals to curate and value their data ownership. We are committed to leveraging cutting-edge technology to transform the healthcare data landscape. At Well X Spring, we are dedicated to fostering impactful change in how healthcare data is managed and utilized. Role Description This is a full-time, on-site Operational Specialist role located in Brooklyn, NY. The Operational Specialist will oversee and streamline day-to-day operations to ensure organizational efficiency and productivity. Responsibilities include managing projects, supporting operational processes, improving systems, and contributing to strategic initiatives. Additionally, the specialist will collaborate with teams across departments to identify and implement solutions for optimal performance. Qualifications Strong Analytical Skills to assess processes, identify improvements, and drive data-driven decisions Excellent Communication and interpersonal skills to effectively collaborate with team members, stakeholders, and clients Experience in Sales with knowledge of customer relationship management and fostering business growth Proficiency in Operations Management and Project Management to ensure efficiency and deliver projects on time Organizational, problem-solving, and time management abilities Bachelor's degree in Business, Operations, or a related field is preferred Experience with decentralized platforms or tech-enabled healthcare solutions is a plus

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: NYC Office (4 days/week required) Position Summary: The IT Help Desk Asset Technicianassistsin managing our ticketing system, MDM software, and all IT equipment tracking/deployment. Position Responsibilities: Manage all IT Asset inventory, tracking all in office/deployed equipment using IT Asset management programs Maintain all IT assets through device life cycle, processing replacements/returns of all broken/outdated hardware across the company Collaborate with HR team to retrieve equipment from Collaboratewith internal partner teams toidentifycompliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows;identifyand present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasingandretrieving ofequipment,upgrades,asset tagging,etc. Promptly respond to user requests via ticketing system/phone calls/IM Assistusers with access/system issues Write and update documentation for user reference Help build andestablishprocedures for newly established team Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Required Qualifications: 2+Yearsexperiencein a Help Desk role (preferably in a medium or larger company) Acustomer-orientedapproach to problem resolution Experience maintaining IT Assets within asset management software Process, intake, and manage hardware repairs Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT "future onsite" roles only) Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************

Usherwood Office Technology is a proud family- owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding. About the Position: Usherwood is growing and we are looking to hire a customer service focused Client Services Specialist to ensure client satisfaction. The selected individual will be responsible for working directly with our valued business customers as well as Usherwood Office Technology's internal staff to address inquiries and resolve any issues; all while providing best-in-class client support. Internal communication with all departments and levels of management are vital to the success of the Client Services role. Key Responsibilities: Answer inbound inquiries via phone and email Analyze and track supply orders, assist with procuring supplies to meet demand, and process orders. Dispatch field service technicians as necessary to repair devices via inbound request from clients and third-party vendors. Review of inbound communication, service tickets, supply orders and statuses Verify client contact information and ensure any invoice charges are accurate and sent via email or USPS to the appropriate contact. Document client communication into ticketing system Process supply order replenishment and other supply order via internal warehouse stock or third-party vendors Analyze all supply requests before making decision on whether to ship or not Generate reports using Excel Qualifications: High school diploma required Minimum one year experience in a client service work environment One year experience in a call center environment preferred Knowledge of MAC/PC hardware and operating systems, Mobile devices, and printers/scanners Ability to prioritize and multitask assigned issues in a fast-paced work environment Proactive attitude of client service and integrity Knowledge of Microsoft Office and ticketing system applications Demonstrated problem troubleshooting, root cause and resolution skills Ability to work in a team environment with effective communication What we offer: Excellent benefit offerings including: medical, dental, vision, and supplemental insurance Company paid life insurance and long-term disability insurance 20 days of paid time off 401(k) plan with matching company contribution Annual company store allowance Enrollment into bonus opportunity program Key Responsibilities Equal Opportunity Employer: At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!

Lumen is a leading health tech company empowering people to improve their metabolic health and lose weight sustainably, with revolutionary device-to-app technology that measures metabolism through a single breath. Lumen helps 300,000+ people worldwide understand how their bodies respond to nutrition, sleep, exercise, and stress levels in real time. It provides individualized recommendations that prioritize high-impact habits to improve metabolism and help people reach their weight loss goals. We are looking for a Customer Experience (CX) Specialist to play a key role in delivering exceptional support and building meaningful relationships with our customers in a fast-growing health-tech company. Our CX team plays a critical role in ensuring a seamless customer journey, supporting users throughout their experience with our product, and helping them achieve their health goals with confidence and clarity. As a CX Specialist, your focus will always be on providing empathetic, accurate, and timely support, while representing the voice of the customer internally and contributing to continuous improvement across our processes and customer experience. This is an excellent opportunity to be part of a customer-centric team, work with cutting-edge technology, and grow your career in a mission-driven environment. Responsibilities Handle incoming customer inquiries via email and chat, providing accurate, clear, and timely assistance Respond to customer reviews and feedback across multiple platforms in a professional and brand-aligned manner Resolve customer issues efficiently, aiming for first-contact resolution whenever possible Support order and account management, including memberships, cancellations, renewals, shipping, returns, and upsell opportunities in line with company policies Perform basic product troubleshooting and explain results or app behavior clearly to customers Identify, document, and escalate complex or high-priority issues to the relevant internal teams Maintain high performance across key CX metrics, including response time, resolution rate, and CSAT Actively contribute to improving processes, documentation, and the overall customer experience What we're looking for Excellent verbal and written communication skills in English Proven experience in customer support or customer experience, preferably in a B2C environment Strong ability to handle challenging conversations, de-escalate issues, and respond with empathy and professionalism Comfortable working with ticketing systems and support tools (Salesforce experience is a strong advantage) High attention to detail and commitment to accuracy in customer communication Strong time-management and multitasking skills, with the ability to prioritize effectively in a fast-paced environment Willingness to learn and understand our product, including basic technical and results-related concepts Skills that will help you excel in this position A customer-first mindset with a genuine passion for helping people Strong problem-solving and analytical thinking skills Ability to balance efficiency with quality and empathy A team player who communicates clearly and collaborates effectively across teams Comfortable working with KPIs and performance goals Curious, proactive, and motivated to continuously improve

Consistently promote and model the Firm's Client Service Principles in teamwork, work product, and personal interaction. Ensure exemplary client service to all internal and external clients; proactively promote client service throughout department and teams; respond to peer requests with recognition that request serves a client or Firm need. Docket incoming US Patent Trademark Office and foreign filing mail into docketing database; double checking for accuracy. Write effective notes into the database to ensure shared knowledge and historical reference. Routinely apply judgment to ensure that risk management is safeguarded, and docket data is complete and reliable. Manage all forms of correspondence is accurately entered into the database and record keeping system. Investigate perceived discrepancies and inconsistencies in due dates and dockets; analyze and review mail where response dates are not apparent or where contingencies may exist; report issues and findings to appropriate attorneys and staff. Review outgoing filings; de-docket relevant dates in the docketing database; forecast and enter next action. Ensure that any discrepancies in docket dates and responses are appropriately resolved and corrected. Review relevant documents, such as letters, faxes, email, etc., relating to foreign filing responses and de-docket as appropriate; follow through with foreign filing specialists and department members as necessary. ABOUT YOU: Minimum three to five years of patent docketing experience preferred. Strong proficiency in Microsoft Office programs, including Word. Availability to work overtime, flexibility regarding work schedule.

Salary: $75,000 per year About Bond No. 9: For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city: New York. Bond No. 9, headquartered at 9 Bond Street in NoHo, celebrates the city with women's, men's, and unisex eaux de parfum. Our dual mission is to restore artistry to perfumery and to mark every New York neighborhood with a scent of its own. We are seeking a digitally driven, detail-oriented, and customer-focused individual to join our team as a Customer Service & E-Commerce Specialist, supporting our direct-to-consumer business and ensuring an exceptional client experience. Key Responsibilities: Customer Service & Client Experience: Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. 9 tone of voice. Escalate inquiries when necessary and provide feedback to improve service processes. Manage eCommerce returns and exchanges, ensuring warehouse processing and timely refunds. Partner with retail and warehouse teams on order fulfillment and omnichannel initiatives. Track customer satisfaction and provide insights to drive process improvements. Assist in mapping the post-purchase journey and testing initiatives to enhance the client experience. E-Commerce Operations & Merchandising: Maintain and update the DTC product catalog, including product pages, banners, offers, and content in line with brand guidelines and launch calendars. Support new product launches, promotions, and sampling initiatives (e.g., GWP, bundles, exclusive offers). Monitor product availability, coordinate stock updates, and ensure site accuracy. Partner with marketing, creative, and HQ teams to optimize imagery, copy, and SEO. Assist with A/B testing and site personalization initiatives to improve conversion and engagement. Performance Tracking & Analytics: Compile and analyze performance reports covering sales, orders, traffic, and conversion KPIs. Maintain campaign and content trackers to assess promotional effectiveness and identify optimization opportunities. Track competitive activity and provide insights to inform business strategy. Skills & Experience: 3+ years of experience in customer service and eCommerce operations, preferably in luxury beauty or fragrance. Strong interpersonal skills and a positive, proactive attitude. Highly organized, analytical, and detail-oriented. Knowledge of eCommerce platforms, digital marketing, and CRM systems. Proficient in MS Excel, PowerPoint, and Word. Spanish-speaking a plus. Entrepreneurial mindset with a passion for luxury fragrances, eCommerce innovation, and delivering exceptional client experiences. Why Bond No. 9? Join a pioneering fragrance brand rooted in New York's culture and creativity. Work closely with a passionate, collaborative team in a fast-paced, luxury environment. Be part of shaping our customers' online journey and representing iconic fragrances worldwide.

My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can't easily access today through beautiful, scalable, and easy-to-use technology. Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams. My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.

We are an E-Verified employer - OPT/STEM-OPT candidates are welcome to apply! About Us Axon US Corp is a New York City based E-commerce company since 2008, has thrived for over a decade as a key player in the supply chain industry. We are deeply entrenched in the supply chain, fostering robust relationships with vendors and brands across the United States. Our forte lies in sourcing and delivering quality tools, plumbing, hardware, and a wide spectrum of products to diverse customers, ranging from professionals to general consumers. We excel not just in providing quality products but in offering end-to-end supply chain solutions. Through strategic partnerships with renowned brands, we ensure seamless logistics, innovative sourcing, and collaborative growth, cementing our position as industry leaders dedicated to delivering excellence. About the Position Axon is seeking a highly motivated individual capable of working independently and eager to grow within our expanding company. The ideal candidate will be responsible for purchasing products based on demand and will support supply chain operations as an operations specialist. Key responsibilities include vendor selection, vendor relations, cost improvement initiatives, and purchasing savings. The role also ensures adherence to company policies and compliance with all relevant local, state, and federal regulations. This position offers broad exposure to brand partnerships and operational functions in the supply chain and E-commerce industry. Key Responsibilities Order & Issue Management: Manage daily order processing to ensure accuracy and consistency. Troubleshoot and resolve issues such as cancellations, returns, and discrepancies promptly and professionally. Supplier Coordination: Communicate with suppliers to ensure timely deliveries and maintain inventory levels aligned with demand. Vendor & Sales Relations: Act as the primary point of contact for current and prospective sales representatives, vendors, and distributors, ensuring compliance with marketplace policies and operational efficiency. Process Optimization: Analyze and enhance procurement, order management, and inventory workflows. Identify inefficiencies, implement improvements, and streamline operations. Inventory & Stock Monitoring: Collaborate with teams across departments and the warehouse to track inventory and maintain appropriate safety stock levels. Cost Optimization: Identify cost-saving opportunities and enhance overall business operational efficiency. Project Participation: Support and complete special projects and innovative initiatives as assigned. Qualifications Bachelor's degree Excellent verbal and written communication skills Strong collaboration, problem-solving, and negotiation abilities Results-driven, with the ability to work cross-functionally to meet goals Detail-oriented self-starter Able to work under pressure Creative thinker with a willingness to share new ideas Preferred Qualifications Experience in sourcing, vendor management, pricing negotiation, procurement, E-commerce, and operations Familiarity with purchasing processes and key commercial terms (e.g., freight payables, Incoterms, and delivery terms) Proficiency in Microsoft Excel and data visualization tools Fluency in Mandarin is a plus Location: Onsite in Manhattan, NYC Salary: Starting at $50K+ base salary with performance-based bonuses (salary and compensation packages are negotiable based on experience and skill set) Job Type: Full-Time (Monday-Friday, 9 AM-6 PM, with a 1-hour lunch break)

Purchasing and General Office Specialist We are seeking a detail-oriented and proactive Purchasing/General Office Specialist to support our supply chain and procurement operations. This role involves managing purchasing activities, coordinating with vendors, and maintaining efficient office workflows. The ideal candidate will have a strong understanding of materials management, procurement, and inventory control. You will be working with our vendors, negotiating prices and deliveries, issuing POs, checking material receipts and approving invoices. Ideally you already have some knowledge of manufacturing and metal working equipment. Responsibilities: Source and purchase materials, supplies, and equipment from approved vendors Develop vendor relationships Track orders, manage inventory, and ensure timely deliveries Maintain purchase records and vendor files Support daily office operations (phones, data entry, scheduling, etc.) Assist management with quotes, invoices, and general paperwork Communicate with vendors, customers, and internal staff professionally Qualifications: Minimum 5 years experience in purchasing, and office administration (industrial/manufacturing background preferred) Good computer skills (Excel, Word, email); basic math. Excellent verbal and written communication in English. Ability to be organized, multitask and prioritize Reliable transportation - position is on-site in North Yonkers This position offers an opportunity to contribute significantly to our company's efficiency while developing expertise in procurement and office management within a dynamic organization. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Work Location: In person Renee Sawyer, HR Manager Graphite Metallizing Corporation 1050 Nepperhan Avenue Yonkers, NY 10703 USA email: *************************** website: ******************

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of, and innovations and access to care. In-jail services include medical, mental health, nursing, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS conducts enhanced pre-arraignment screening and forensic psychiatric examinations; and leverages the resources of the Health + Hospitals system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Our workforce is comprised of more than 1,500 dedicated professionals, with locations in all five boroughs and on Rikers Island. Under the direction of the Director and/or Deputy Director of Patient Relations, the Assistant Coordinating Manager will be responsible for documenting, managing incoming phone calls and emails, maintaining accurate records, updating the databases and coordinating complaints and requests relating to health care provided in the City's jails. Examples of work: Review dashboard on a daily basis, notify emergency contact for patients with specific serious injuries, hospitalizations and enter into database. Assist in coordinating the bi-monthly QIC meetings by recording meeting minutes and updating the database with relevant outcomes and follow-up action items. Answer incoming calls, compose email identifying case as a complaint and/or request. Review voicemails, transcribing messages and email. Enter and update new cases into the Patient Relations database. Monitor and maintain the Patient Relations email in-box for all correspondences received and appropriately handle according to standardized procedures and policies. Complete day-end reconciliation of inquiries received, assigned and sent. Perform additional tasks as assigned. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or, 2. A satisfactory combination of education, training and experience. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs

The Operations Specialist is responsible for providing the highest level of customer service and responsiveness to the financial needs of our customers. This position is responsible for various checking account related activities including answering customer questions via telephone and/or online banking, resolving problems, and assisting with the reconciliation of customer accounts. The Operations Specialist will complete research requests, returned mail processing, statement reconciliations, retention and shredding of branch work, wire operations, etc. This position requires cross training and proficiency in all operations tasks within the department. Additional responsibilities include, but are not limited to: Posting/returning any unposted items through NuPoint Image EIP. Making Image EIP, NSF & Chargeback cuts. Printing client NSF notices and Chargeback notices. Handling of incoming returned cash letter (IRCL) items on a daily basis including recordkeeping and client contact. Reviewing various daily reports as outlined in the Operations Task Groups. Downloading and recordkeeping of ACH Origination files. Processing Reg E fraud/dispute claims and upkeep of the EFT compliance log. Processing debit card limit increases and travel notifications. Responsible for research requests. Daily review of stop payment report and log. Responsible for checking the Savings Bond Redemption reports on a daily basis to ensure proper IRS tax reporting. Responding to client correspondence through Internet Banking. Assisting with SSA and Asset Verification reporting. Assisting with logging, securing, and destroying the branches daily scanned work. Assisting in wire operations, restraining notice operations, and remote deposit capture (RDC) operations. Preparing cash letters for foreign item collections. Researching for subpoenas utilizing NuPoint. Review of Positive Pay Accounts and processing items for return. Review, maintenance and closure of high-risk accounts (overdrawn 15, 30, 45, 60 days). Processing of mobile deposit capture items (MRDC). Processing entries through Transaction Manager for daily settlement entries and overdraft refund requests. Requirements Education and Certification Qualifications High school diploma or equivalent required Experience and Qualifications Customer service experience. Attention to detail and strong organizational skills. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Excellent math and cash handling abilities. Prior experience with NuPoint and Fedline Advantage is a plus. Physical Requirements Prolonged periods of time working on a computer Prolonged periods of time standing Ability to walk up and down stairs Must be able to lift up to 10-20 pounds at times Ability to work in both Kingston & Hyde Park branches As an Equal Opportunity/Affirmative Action Employer, Rondout Savings Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Equal Employment Opportunity Policy Statement EEO Reasonable Accommodation Policy Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision

Join a dynamic financial operations team supporting legal professionals and their clients. This role centers on managing client financial interactions, with a focus on invoicing, digital billing platforms, and payment tracking. Key Responsibilities Prepare and submit client invoices, including digital formats, ensuring precision and timeliness Oversee billing workflows, monitor deadlines, and provide status updates on outstanding accounts Review and interpret custom billing agreements with a critical eye for detail Serve as a point of contact for internal stakeholders, resolving process-related issues and supporting system enhancements Collaborate directly with designated legal professionals to manage account lifecycles-from initial setup through payment coordination and account reconciliation Candidate Profile At least 2 years of experience in billing within a legal or consulting environment Familiarity with enterprise financial platforms (e.g., Elite 3E, Aderant, eBillingHub) Exposure to international billing practices and currency variations is advantageous Strong analytical skills for interpreting financial data and billing trends Exceptional accuracy and ability to follow complex instructions Professional communication skills across all organizational levels The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Employment Type: Full-Time Compensation: $68,000.00 - $85,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience. Benefits Offered: Vision, Medical, Life, Dental, 401K Summary As an AI Product Specialist, you will be an important member in ensuring our existing and new AI solutions are properly tested and meet the high standards that our customers expect out of our OneStream solutions. Additionally, you will help generate documentation in the form of solution guides and how-to guides, along with building and maintaining information management processes that are pivotal to ensuring our end users can get the most out of our AI capabilities. The AI Product and Engineering team is focused on bridging the gap between AI research and AI products, bringing tangible and quantifiable value to our end users. Our AI solutions incorporate AI and machine learning spectrum, including (but not limited to) time series forecasting, anomaly detection, and natural language processing. Our mission is to lower the barrier for organizations and people to get value out of AI capabilities. Primary Duties and Responsibilities Thoroughly test new and existing AI solutions and log bugs and issues in our software issue management system so that developers may properly correct the issues found. Troubleshoot and debug issues collaboratively with other Product Specialists, AI Solution Developers, and Solution Consultants. Participate in daily standups to cover the status of a product release cycle. Participate in on call rotation. Suggest product enhancements that can improve the overall user experience of our AI solutions. Communicate with our internal consulting team to understand how the products are used in practice to inform future test strategies. Contribute to existing solution guides, how-to guides, and other customer-facing documentation. Contribute to the refinement of existing documentation management procedures Contribute to the creation of test plans for new solutions. Train new team members in how to fulfill the role of a product specialist. Required Education and Experience Bachelors Degree or similar work experience. Experience with AI tools and frameworks. Knowledge of machine learning algorithms, data analysis and programming. Experience working in a cross-functional team. Preferred Education and Experience Experience with coding. Experience working with a development team. Knowledge, Skills, and Abilities Must be a self-starter, continuously learning how our AI solutions work. Excellent written and verbal interpersonal skills. Interest in continuous learning opportunities as the AI space continues to evolve. Comfortable with minimal direction. Comfortable working in evolving processes. Constantly seeks ways to improve existing processes with technology. Interest in growing into other roles and opportunities in our team AI consulting, AI development. Excellent organization, scheduling, project management, and multi-tasking skills. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ****************** Why Join The OneStream Team Transparency around corporate structure, salary, and benefits. Core value of customer success. Variety of project work (not industry-specific). Strong culture andcamaraderie. Multiple training opportunities. Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: Excellent Medical Plan. Dental & Vision Insurance. Life Insurance. Short & Long Term Disability. Vacation Time. Paid Holidays. Professional Development. Retirement Plan. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-REMOTE #LI-TO1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Title: Journal Support Specialist Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature About the Role The Journal Support Specialist is a key member of the Publishing Support team, reporting to the Journal Support Manager. This role provides expert customer service to authors, editors, and internal stakeholders across the publishing journey, with a focus on Open Access workflows and policy-driven processes. The specialist collaborates with Editorial, Finance, Production, and Policy teams to resolve queries, improve workflows, and enhance the author experience. The role requires a strong understanding of publishing operations, financial processes, and project management principles, with an emphasis on continuous improvement and cross-functional collaboration. Responsibilities Customer Service & Vendor Management Respond promptly and professionally to author queries via Freshdesk and chat. Liaise with vendor teams (e.g., Straive) to ensure consistent service delivery. Communicate updates and policy changes to SNCS and vendor teams. Monitor query volumes and types; generate reports and insights. Provide training materials and feedback to vendor team leaders. Workflow & Quality Management Maintain and improve documentation, workflows, and canned responses. Review ticket handling for quality assurance and recommend improvements. Analyze satisfaction survey feedback to identify pain points and opportunities for automation or self-service. Project Management & Process Improvement Lead or contribute to continuous improvement initiatives aligned with departmental strategy. Apply Lean Six Sigma principles to streamline processes and enhance efficiency. Collaborate with internal stakeholders to adapt projects to evolving business needs. Prepare data and background materials to support proposed changes. Finance & Invoice Support Draft and review contracts to meet customer and business requirements. Manage invoice creation, cancellation, and edits in SAP. Ensure compliance with financial policies and resolve payment-related queries. Generate reports and follow up on outstanding invoices. Experience, Skills & Qualifications: Essential Strong organizational and time management skills. Detail-oriented with a high level of accuracy. Proficient in Freshdesk, SAP, OASiS, Microsoft Office, and project management tools. Excellent written and verbal communication skills. Ability to handle confidential information with discretion. Initiative-driven with problem-solving capabilities. Comfortable working in agile, fast-paced environments. Desirable Understanding of publishing workflows and Open Access policies. Experience with contract drafting and financial processes. Familiarity with Lean Six Sigma methodologies. Strong networking and research skills. Empathetic and collaborative approach when working with vendor teams. Project management experience and ability to lead cross-functional initiatives. Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below: Medical, Dental and Vision 401(k) with company match and contribution Hybrid office working policy, Summer Hours, and paid time off Flexible Spending and Commuter programs Multiple Life insurance options Disability coverage Tuition Assistance Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance Employee Assistance Program Family friendly benefits and a variety of employee discounts An array of Employee Social Networks US Annualized Base Salary Range: $42,000 - $50,000. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country. Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster. At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here: gp/group/taking-responsibility/diversity-equity-inclusion For more information about career opportunities in Springer Nature please visit SpringerNatureCareers/ #LI-EG1

As a Loan Support Specialist within the Contact Center, you will be part of team of exceptional customer service professionals that are dedicated to providing exceptional service our customers. As a trusted support partner, the specialist will provide support to internal/external customers with regards to all retail loan products (mortgage. equity, consumer, indirect and credit card). This position works to achieve monthly call quality performance while educating clients on products and services. This position is eligible for a shift differential. Essential Functions: * Provide support to internal and external customers with a broad range of loan support questions and issues. These interactions may occur across multiple delivery channels. * Embody a strong client experience culture, ensuring that you deliver exceptional service in each and every interaction. * Deliver best-in-class customer experience to both internal and external customers while achieving service levels, quality standards, and designated performance targets. * Resolve complex customer service issues, provide recommendations on appropriate solutions while utilizing a first call/contact resolution approach. * Support new employee training as a coach/mentor to newly hired team members. * Maintain strong levels of attention to detail while completing assigned tasks. * Work extended hours and weekends on a rotating basis to provide support to internal and external customers. * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Knowledge. Skills, & Abilities: * Ability to establish effective working relationships among team members and participate in solving problems and making decisions Working * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written Working * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information Working * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High School Diploma, Associate's Degree, or equivalent preferred Work Experience: 2-3 Years Internal/External customer service experience preferred 2-3 Years Bank or financial services experience preferred The pay range for this position is generally $16.00 to $17.50 per hour. Shift differentials are provided for hours worked outside of standard office operations. Actual pay is based on variousfactorsincluding but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. #LI-EB1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.