Information Technology Support Specialist
Specialist job in Fairfield, NJ
IT Support Specialist
Hotels at Home has over 20 years of experience bringing the luxury hotel experience directly to guests' homes. We partner with the world's leading hotel brands-including Marriott, Hilton, and Accor-as well as celebrity brands like Love01 (John Legend) to deliver premium bedding, linens, and amenities that recreate the comfort and quality of a five-star hotel stay.
As a global e-commerce and logistics company, we manage complex multi-brand operations across the US, Canada, Europe, and Asia, serving millions of customers who want to bring that hotel feeling home. Our entrepreneurial culture combines agility and innovation with sophisticated technology and operations that rival the largest e-commerce companies.
Role Overview
Join our IT team as an IT Support Specialist, providing hands-on technical support for employees across US and European operations. You'll be the front-line technology expert ensuring reliable access to systems, devices, and networks.
This role is perfect for a technical problem-solver who enjoys working directly with users and troubleshooting diverse technology challenges. You'll handle user onboarding, device configuration, network troubleshooting, and security compliance with Microsoft 365, corporate network infrastructure, and endpoint security tools.
This is an excellent opportunity to develop expertise across networking, security, and device management, with clear growth potential to senior technical roles or IT leadership.
AI-First Organization
We're a world-class tech team leading the use of AI to build internal tooling and drive operational excellence. We expect our IT team members to be passionate about AI experimentation, actively using AI tools to innovate in their work and side projects-far beyond simple tasks. You'll collaborate with a technically sophisticated Engineering and Automations team that embraces AI as a core competitive advantage.
Goals & Responsibilities
End-User Technical Support
Provide technical support for employees across US and European operations
Respond to support requests via ticketing system with timely resolution
Troubleshoot hardware, software, network, and application issues for Windows and mac OS
Assist users with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive)
Document support interactions and create knowledge base articles
Device Management & Configuration
Configure and deploy laptops, desktops, mobile devices, and peripherals
Manage device lifecycle including setup, security configuration, and decommissioning
Ensure devices comply with security policies including encryption and antivirus
Manage device inventory tracking assignments, warranties, and replacements
Coordinate device repairs and vendor support
Account & Access Management
Create and manage user accounts in Microsoft 365, Active Directory, and business applications
Configure email and collaboration access for new employees during onboarding
Execute IT offboarding procedures revoking access and recovering devices
Reset passwords, unlock accounts, and manage multi-factor authentication enrollment
Maintain documentation of user access rights
Network & Connectivity Support
Troubleshoot network connectivity issues including Wi-Fi, VPN, and wired connections
Assist remote employees with VPN configuration
Monitor network performance and escalate issues to IT Manager
Support office moves and network infrastructure adjustments
Security & Compliance
Enforce endpoint security policies including antivirus, EDR, and encryption
Conduct security awareness training on phishing and data protection
Respond to security incidents including compromised accounts and malware
Monitor security alerts and coordinate remediation
IT Projects & Improvements
Support IT projects including software rollouts and system upgrades
Create IT documentation including setup guides and troubleshooting procedures
Participate in on-call rotation for after-hours support
Contribute to IT knowledge base
Required Skills & Experience
Core Experience
2-4 years in IT support, help desk, systems administration, or technical support roles
Strong experience supporting both Windows (PC) and mac OS (Mac) environments
Proven track record troubleshooting hardware, software, network, and connectivity issues
Experience with Microsoft 365 administration (user management, Exchange Online, Teams, SharePoint)
Familiarity with Active Directory, user account management, and permissions
Experience with ticketing systems and IT service management best practices
Strong customer service skills with ability to communicate technical concepts to non-technical users
Self-motivated and able to work independently while managing multiple priorities
Passion for AI: Actively using AI tools (Claude, ChatGPT, etc.) to improve workflows and experiment with innovative technical solutions
Problem-solving mindset: Enjoy diagnosing complex technical issues and finding creative solutions
Technical Knowledge
Windows 10/11 and mac OS operating systems (installation, configuration, troubleshooting)
Microsoft 365 suite (Outlook, Teams, OneDrive, SharePoint, Office applications)
Basic networking concepts (TCP/IP, DNS, DHCP, Wi-Fi, VPN)
Endpoint security tools (antivirus, EDR, encryption, patch management)
Mobile device management (MDM) for smartphones and tablets
Hardware troubleshooting for laptops, desktops, printers, and peripherals
Software installation, configuration, and licensing management
Remote support tools and techniques for assisting distributed teams
Bonus: Scripting or automation experience (PowerShell, Python, Bash) for repetitive tasks
Bonus: Understanding of cloud platforms (AWS, Azure) or infrastructure concepts
Soft Skills
Excellent written and verbal communication skills
Strong documentation skills for creating clear, concise IT guides
Patience and empathy when working with users of varying technical skill levels
Ability to prioritize and manage multiple support requests efficiently
Team player who collaborates well with IT leadership and cross-functional teams
Willingness to learn new technologies and adapt to changing business needs
Attention to detail ensuring accurate configuration and documentation
Growth & Impact Opportunities
Exceptional performers will have opportunities to:
Advance to senior technical roles including Senior IT Support Specialist, Systems Administrator, or Network Engineer
Specialize in technical areas such as cybersecurity, network engineering, or device management
Lead IT projects including technology rollouts and infrastructure upgrades
Mentor junior IT staff as the IT team grows
Develop automation expertise using AI tools and scripting
Build career path to IT management with progression through technical leadership roles
Technical Stack
Microsoft 365 & End-User Productivity
Microsoft 365 (Azure AD/Entra ID, Exchange Online, Teams, SharePoint, OneDrive)
Proofpoint for email security and threat protection
Microsoft Intune for device management and mobile device management (MDM)
Microsoft Defender for Endpoint for endpoint security
Windows 10/11 and mac OS operating systems
Office 365 applications (Word, Excel, PowerPoint, Outlook)
Device Management & Security
Windows PC and Mac laptop/desktop configuration
Mobile device management (MDM) for smartphones and tablets
Endpoint detection and response (EDR) solutions
Antivirus and anti-malware platforms
Full disk encryption for Windows (BitLocker) and mac OS (FileVault)
Patch management and software deployment tools
Network & Connectivity
Corporate network infrastructure (routers, switches, firewalls, Wi-Fi)
VPN solutions for secure remote access
Network troubleshooting tools and diagnostics
Remote support tools for end-user assistance
IT Support & Operations
IT ticketing and helpdesk systems
IT asset management and inventory tracking
Remote desktop and support tools
Backup and recovery solutions for end-user data
IT knowledge base and documentation platforms
Collaboration & Business Applications
Monday.com (project tracking and workflow automation)
Google Workspace for documentation and collaboration
Various department-specific applications supporting e-commerce operations
Bonus Experience
Scripting and automation (PowerShell, Python, Bash) for repetitive tasks
Basic understanding of AWS/Azure cloud platforms
Familiarity with DevOps concepts and infrastructure-as-code
Team Collaboration
IT Leadership:
Corporate IT Manager for guidance, escalations, and technical mentorship
IT team members (as team grows) for support operations collaboration
Cross-Functional:
All employees across US and Europe for daily technical support
Operations, Marketing, Finance, and Executive teams for technology support
External Partners:
Hardware and software vendors for technical support
IT service providers for specialized support
Internet service providers for connectivity issues
Location & Role Details
Level: Mid-Level (IT Support Specialist)
This role offers an excellent opportunity to build IT support expertise in a sophisticated enterprise environment. You'll work with cutting-edge technology, gain exposure to diverse technical challenges, and develop skills across device management, networking, and security with clear growth paths to senior technical roles or IT leadership.
Technology Support Specialist
Specialist job in New York, NY
Technology Support Specialist
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals because we know that health requires care for the whole person. Its no wonder 98% of patients report being fully satisfied with Upward Health!
Job Title & Role Description:
The Technology Support Specialist is a critical member of the Upward Health Technology Department, responsible for delivering front-line technical support for a variety of end-user systems while assisting with the maintenance of Upward Health's logistical operations. The role is perfect for an individual who thrives in high-demand environments, is familiar with Microsoft and Android platforms, and enjoys teaching users while offering effective technical support. This position offers the opportunity to gain valuable experience in service and technical roles while being part of a collaborative team focused on system administration, support, and training for our clinical teams across the United States.
Skills Required:
Strong understanding of Microsoft and Android platforms.
Proficiency with Microsoft administrative tools, including Excel, Outlook, SharePoint, Teams, Visio, and Word.
Expertise in troubleshooting technical issues and providing timely solutions.
Ability to perform device and account-level configuration and maintenance, ensuring system security.
Skilled in creating and maintaining documentation, knowledgebases, and training resources.
Excellent communication skills, both verbal and written, with a focus on customer service and approachability.
Ability to work independently while being part of a dynamic, team-oriented environment.
Ability to deliver reports and summaries to management highlighting technical issues and proposing resolutions.
Fluency in English required; Spanish fluency is a plus.
Key Behaviors:
Customer-Oriented:
Demonstrates a focus on providing excellent customer service, ensuring end users receive clear, friendly, and timely assistance.
Problem-Solving:
Approaches issues with a positive attitude, using available resources and knowledge to solve user problems efficiently.
Adaptability:
Remains flexible in adjusting to evolving work conditions and new technologies or systems.
Attention to Detail:
Carefully documents all support tickets, user interactions, and troubleshooting steps.
Effective Communication:
Communicates issues and solutions clearly and effectively, both verbally and in writing, to non-technical users.
Active Listening:
Listens carefully to users to understand their issues fully before taking action.
Team Collaboration:
Works well in a team environment, collaborating with other support staff to resolve issues quickly and efficiently.
Time Management:
Manages multiple tasks simultaneously, prioritizing issues based on urgency and impact.
Patience:
Displays patience when dealing with frustrated or non-technical users, ensuring they feel supported throughout the process.
Learning Mindset:
Continuously seeks opportunities to learn new technologies, tools, and processes to improve service delivery.
Competencies:
Technical Troubleshooting:
Ability to identify, diagnose, and resolve basic technical issues related to hardware, software, and network problems.
Knowledge of IT Systems:
Understanding of operating systems (Windows, mac OS, Linux), office applications (Microsoft Office Suite), and common software used in a business environment.
Ticketing System Proficiency:
Experience using help desk software (e.g., Jira, ServiceNow, Zendesk) for tracking support requests and progress.
Basic Networking Knowledge:
Familiarity with networking basics, such as IP addresses, DNS, and troubleshooting connectivity issues.
Knowledge Base Management:
Ability to maintain and update documentation and internal knowledge bases for common problems and solutions.
System Setup and Configuration:
Competence in setting up and configuring hardware (PCs, laptops, printers) and software applications.
Security Awareness:
Understanding of basic security principles, such as password management, phishing threats, and device security protocols.
Escalation Procedures:
Knowledge of when and how to escalate complex issues to higher-level support or specialized teams.
End-User Support:
Ability to support end users with software installations, troubleshooting, and answering questions on system usage.
Documentation and Reporting:
Competence in documenting user issues, troubleshooting steps, and resolutions in a clear and organized manner.
Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Upward Health Benefits
Upward Health Core Values
Upward Health YouTube Channel
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Financial Application Specialist
Specialist job in New York, NY
📅 Term: 12-Month Contract
💵 Pay: $50-$52 per hour (W2)
🏥 Industry: Hospitals & Health Care
About the Role
We're looking for a Financial Application Specialist to join our healthcare team in New York. In this role, you'll act as the bridge between Finance and IT, ensuring that financial systems-such as payroll, billing, and revenue cycle tools-run efficiently and align with business needs.
You'll help improve processes, resolve system issues, and lead projects that enhance how financial data is managed and shared across the organization. This is a great opportunity for someone who understands both finance operations and technology and enjoys solving complex problems in a collaborative environment.
What You'll Do
Analyze business and financial processes, and identify opportunities for improvement through automation or system enhancements.
Support the full project lifecycle: design, testing, deployment, and ongoing maintenance of financial applications.
Collaborate with internal teams and external partners to integrate systems and streamline data flow.
Troubleshoot issues and recommend solutions-whether through customization or out-of-the-box options.
Prepare clear documentation and provide training to end-users.
Translate technical concepts into practical solutions for finance teams.
Stay updated on new tools, technologies, and best practices in finance and healthcare systems.
What We're Looking For
Bachelor's degree in Finance, Accounting, Business, or a related field.
4+ years of relevant experience-preferably in healthcare or non-profit environments.
Experience with financial systems such as payroll, time & attendance, or revenue cycle management.
Strong analytical, communication, and documentation skills.
Ability to lead cross-functional initiatives and manage multiple priorities effectively.
Additional Details
Candidates must be legally authorized to work in the U.S. at the time of application and throughout employment.
We are unable to provide visa sponsorship or engage in C2C or C2H arrangements.
Customer Service Specialist - Food and Beverage Manufacturer
Specialist job in Parsippany-Troy Hills, NJ
Our client, a leading manufacturer of food and beverages is seeking a Customer Service Specialist to join their team. As a Customer Service Specialist, you'll be an integral part of the operations and sales support team, managing customer accounts from order placement through delivery. This role requires a proactive communicator who thrives in a dynamic manufacturing setting and takes pride in ensuring every customer receives exceptional service.
Responsibilities:
Act as the main point of contact for customer inquiries, orders, and account support.
Manage assigned client accounts and oversee the entire order management process from start to finish.
Process and track purchase orders, invoices, and shipments while maintaining accurate records in the ERP system.
Collaborate with production, logistics, and sales teams to ensure timely fulfillment and delivery of products.
Monitor order status and proactively resolve shipment, documentation, or billing issues.
Prepare and maintain product documentation such as Certificates of Analysis (COAs), Safety Data Sheets (SDS), and other regulatory materials.
Manage pricing updates, quotes, and customer data to ensure information accuracy.
Maintain detailed communication logs and ensure prompt follow-up on all customer requests.
Support reporting initiatives and assist with ad-hoc projects as needed.
Qualifications:
3-5+ years of customer service experience in the manufacturing industry is required.
Proficient in Microsoft Office and ERP systems.
Excellent written and verbal communication skills with strong attention to detail.
Highly organized and able to manage multiple priorities.
Strong interpersonal skills and a collaborative mindset.
Associate or Bachelor's degree preferred.
Work Schedule:
Monday-Friday, 8:00 AM - 5:00 PM (onsite).
Sr. Staff NC/Capa Specialist
Specialist job in Allendale, NJ
Company: VB Spine Looking for a career where your work truly matters? At VB Spine, you'll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We're seeking a detail-oriented and experienced Sr. Staff NC/CAPA Specialist to oversee our NC/CAPA process, ensuring the highest standards of product and process quality. In this role, you'll serve as a subject matter expert, mentor teams in structured problem-solving, and drive compliance, effectiveness, and continuous improvement across the organization.
What You'll Do
Oversee NC/CAPA processes, ensuring compliance with procedures and regulations
Review and approve NCs and CAPAs for accuracy, completeness, and effectiveness
Mentor and guide teams through all stages of NC/CAPA, fostering problem-solving excellence
Serve as eCAPA (Trackwise Digital) super-user and subject matter expert
Lead NC/CAPA review boards, including multi-site and global forums
Monitor KPIs, generate reports, and ensure compliance with global quality metrics
Facilitate root cause analysis workshops and drive accountability in CAPA ownership
Provide training on NC/CAPA processes and systems across the organization
Support audits, inspections, and product hold processes
Identify and drive continuous improvement initiatives in quality systems
What You Bring
Bachelor's degree in science, engineering, or related discipline (Master's, CQE, or CRE preferred)
Minimum of 6 years' experience in the medical device or other regulated industry
Demonstrated expertise leading NC/CAPA processes
Direct experience with FDA and Notified Body interactions
Strong knowledge of US, EU, and international medical device regulations
Applied experience with quality tools such as FMEA, GD&T, root cause analysis, and mistake-proofing/poka yoke
Six Sigma Green or Black Belt certification preferred
Familiarity with product development lifecycle, risk management, and design/process validation
Strong project management, analytical, and problem-solving skills
Excellent communication, facilitation, and cross-functional collaboration abilities
Proficiency in Minitab or similar analysis software; Trackwise Digital experience preferred
Confident in presenting to large groups
Why VB Spine?
We believe in growing talent from within. At VB Spine, you'll join a high-performing team, benefit from mentorship at all levels, and help shape quality strategy in the dynamic medical device industry-positioning yourself to influence innovation and patient outcomes worldwide.
Compensation
Pay for this role is competitive and based on experience, with additional factors like qualifications and performance taken into account. The typical pay range for this position is $140,000 - $155,000 annually, with potential for bonuses and incentives plus benefits. Final compensation is determined on a case-by-case basis and considers experience level, skillset, and market conditions.
Benefits Include
Comprehensive health, dental, and vision insurance
401(k) with company match
Paid time off (PTO) and holidays
Ongoing training and professional development opportunities
Opportunity to grow within a fast-paced, mission-driven company
Intake Specialist
Specialist job in New York, NY
Home Care Intake Coordinator | Brooklyn, NY | Full Benefits + Growth Potential
Join a well-established home care agency serving all five boroughs, recognized for its steady growth over the past decade and its collaborative, supportive leadership team.
We're seeking an experienced and personable Home Care Intake Coordinator who combines attention to detail with a genuine ability to connect with people. This is an opportunity for someone who thrives in a fast-paced, professional environment and takes pride in turning every referral into a positive experience for patients and families.
What You'll Do
Manage incoming referrals from intake through start of care, ensuring accuracy, timeliness, and compliance.
Engage patients and families with warmth and professionalism-clearly explaining services, addressing concerns, and building confidence in the care being provided.
Verify insurance eligibility and obtain authorizations efficiently.
Review all documentation for completeness and accuracy.
Collaborate with clinical, scheduling, and support teams to coordinate smooth admissions.
Build and maintain positive relationships with referral sources and community partners.
What We're Looking For
Experience in a medical office or home care intake department (required).
Strong background in insurance verification and authorizations (required).
Prior CHHA or LHCSA experience (preferred).
Excellent communication and relationship-building skills - the ability to engage patients, families, and referral partners with empathy and professionalism.
Proactive mindset with strong organizational and follow-up skills.
What We Offer
Comprehensive Health, Dental, and Vision Insurance
Paid Time Off and Holidays
Supportive leadership that values collaboration and professional growth
Long-term stability with an agency that continues to expand thoughtfully
A positive, team-oriented culture where your contributions make a difference
About Elite Connect
This search is managed by Elite Connect, a healthcare recruitment firm connecting top professionals with pre-vetted organizations that share their values and growth goals. With over a decade of healthcare hiring expertise, we match you with companies that recognize and support your success.
If you're detail-oriented, personable, and ready to grow with a respected home care agency where connection and care go hand in hand - apply today!
Service Desk Specialist
Specialist job in New York, NY
Service Desk Specialist (Product team) job in New York, (Long Island) , NY 12-month contract- Onsite (Hybrid favorable) 30.00/hr-35.00/hr The rate may be negotiable based on experience, education, geographic location, and other factors.Akkodis is seeking to fill Service Desk Specialist (Product team) job in New York, (Long Island) , NY. The successful candidate will be responsible for providing technical assistance and support to users and other applications. This role involves diagnosing and resolving technical issues, guiding users through solutions, and collaborating with development and product teams to enhance user experience and product functionality. The ideal candidate is a problem-solver with excellent communication skills and a passion for helping others. Service Desk Specialist (Product team) job responsibilities include: Provide first-line and second-line technical support to end-users for IT products and applications.Diagnose, troubleshoot, and resolve technical hardware and software issues, escalating complex problems to higher-tier support or relevant development teams when necessary.Guide users through step-by-step solutions, clearly explaining technical concepts in an understandable manner.Document all support interactions, troubleshooting steps, and resolutions in the ticketing system to maintain a comprehensive knowledge base.Contribute to the creation and maintenance of support documentation, FAQs, and user guides to empower self-service.Identify recurring technical issues and trends, providing feedback to product development and engineering teams for continuous improvement.Participate in testing new product features or updates to ensure readiness for user adoption.Maintain a high level of customer satisfaction through professional, empathetic, and efficient support.Adhere to IT support best practices, service level agreements (SLAs), and security policies.Qualifications:Bachelors degree in Information Technology, Computer Science, or a related field; or equivalent practical experience.SQL 2+ years of experience in IT support, technical support, help desk, or a similar customer-facing technical role.Technical Skills:Strong proficiency in troubleshooting hardware (e.g., desktops, laptops, peripherals) and software (e.g., operating systems, common business applications).Familiarity with network fundamentals.Experience with ticketing systems and remote support tools.Soft Skills:Excellent verbal and written communication skills, with the ability to explain technical information clearly to non-technical users.Strong problem-solving and analytical abilities.Customer-focused with a patient and empathetic approach.Ability to work independently and collaboratively in a team environment.Strong organizational skills and attention to detail.If you are interested in the Service Desk Specialist (Product team) job in the NYC(Long Island), NY, metro area then please click APPY NOW. For other job opportunities available at Akkodis go to *************** If you have questions about the position, pleases contact Marie Badger at ***************************** today. Referrals are greatly appreciated.Equal Opportunity Employer/Veterans/DisabledBenefit offerings could include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ************************************************* Company will consider qualified applicants with arrest and conviction records.
Marine Claim Specialist
Specialist job in New York, NY
Property and Casualty Insurance Industry
About the Role
Responsible for handling domestic and international yacht and brown water hull claims from first notification to final claim settlement.
Responsibilities
Dealing with correspondence and file administration including registration and protection of time bars under bills of lading.
Appointing marine surveyors, survey agents and other experts and monitoring their output from a technical quality and service point of view.
Liaising with claimants to assist with investigating the cause of damage and collecting all necessary claims documentation.
Marine insurance policy interpretation and advising underwriters of their liability under the policy of marine insurance.
Making recommendations to underwriters on settlement or otherwise of claims under the marine policy.
Pursuing recoveries on behalf of a multitude of marine cargo insurers and insureds against liable third parties worldwide.
Required Skills
3-5 years of marine claims exposure.
Knowledge of liability losses.
Preferred Skills
Spanish speaking/reading/writing skills a plus.
Client Support Specialist
Specialist job in New York, NY
Southeast Asia Food Group is an Asian produce and grocery distributor based in Gowanus,
Brooklyn, NY. We are looking for an energetic, outgoing and self-motivated individual to join our
team as a Customer Service Associate.
The Customer Service Associate's primary role will include, but not limited to:
• Taking and entering customer's orders via email, phone, and voicemail.
• Communicate cross-functionally with other departments to assist with customer order
related inquiries - e.g. inventory, product information, logistics/delivery, and new product
sourcing requests.
• Work together with the Logistics and the Warehouse teams to ensure accurate
processing and shipping of orders.
• Help update customer data, including but not limited to customers: best email for
invoices, primary contact, shipping address, billing address, etc.
• Fulfill customer requests will include, but not limited to:
Generating a customer return authorization,
Providing pricing or quotes,
Sending customer payment link and statements,
• Reviewing and processing newly submitted customer credit application by:
Checking the customer's credit references,
Making sure that the delivery and billing addresses are correct,
Make sure that all required contact information is filled out and correct,
Creating the new customer in our database,
Assign a price level to the new customer
Notify and ensure the Logistics team to assign a zone for the new customer,
Notify the sales representative who covers the customer's area.
• All tasks that are assigned by management.
Candidate must have demonstrated the following in prior work experience:
• Attention to detail and a strong work ethic;
• Ability to communicate effectively via telephone and email with customers & internal
teams
• Ability to work in a fast-paced team environment,
• Ability to work a flexible schedule occasionally - e.g. providing teammate PTO coverage
on nights or weekends.
• Ability to stay organized and handle multiple tasks.
Language requirement - Candidate must be able to communicate fluently in English and
Mandarin, Cantonese, or Korean.
Education Level - Bachelor's degree in Business or related fields from an accredited institution
is a plus.
Southeast Asia Food Group, operates 24 hours a day, 6 days a week. The ideal candidate must
be flexible to accommodate business needs. Start time of 6am.
Customs Specialist
Specialist job in Passaic, NJ
Trade Compliance Analyst/Customs Broker will ensure adherence to import/export regulations for the US and Canada. Key responsibilities include staying updated on trade laws, managing records, interfacing with government bodies, and conducting risk assessments.
Your Role:
Monitor and comply with US and Canadian trade regulations.
Maintain accurate import/export records.
Liaise with government agencies and facilitate communication with relevant departments.
Conduct risk assessments and collaborate on corrective actions.
Lead internal audits and provide employee training.
Analyze data for strategic insights.
Qualifications:
Bachelor's Degree
4-6 years of trade compliance experience, including US and Canadian focus.
Customs Broker's License required. In process will be considered.
Strong understanding of import/export regulations and customs procedures.
Excellent communication and analytical skills.
Proficiency in Microsoft Office and trade management software.
If you're detail-oriented with a passion for trade compliance, we want to hear from you!
SAP FI/CO Specialist
Specialist job in Newark, NJ
Are you an experienced SAP FI/CO Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced SAP FI/CO Specialist to work at their company in Newark, NJ.
Primary Responsibilities/Accountabilities:
The primary responsibility of the position is to manage the financial systems support group, comprising of super-users. Provide direction and leadership for accounting and financial information system policies, procedures, strategies, and project management for the implementation of new or major revisions to financial systems. Oversee and direct the SAP (ECC 6.0) and Power Plant monthly system close and various other system processes, including the administration of Hyperion, GRC-RAR, Blackline and SAP FERC module, maintain a clean audit trail and minimise cycle time. Accountable for financial master data integrity, including ad hoc reports and feeds for regulatory reporting and other areas. Provide technical, analytical and business process engineering expertise to develop and implement strategies to support the goals and objectives of the accounting department and other users of the financial systems. Manage a team of SAP module experts who are responsible for the month-end system financial close which includes but is not limited to SAP (ECC 6.0), Power Plan, Hyperion, and Blackline; SAP Master Data changes which affect data capture and reporting; administration of the GRC-RAR System for SAP segregation of duties; the integrity of financial statements; consolidation of SAP financial data in Hyperion; enhancement requests and troubleshooting/issue resolution. Monitor the quality of the group and establish performance standards. Maintain and apply working knowledge of internal controls, including support of Sarbanes-Oxley processes for master data and entitlement for Client and its subsidiaries as they relate to the financial systems. Key interface with IT for upgrades, enhancements, user acceptance testing, etc.
Oversee the SAP (ECC 6.0), Power Plant, Hyperion, and Blackline monthly close processes, including timely completion of closing cycles and maintaining appropriate internal controls over system processes and procedures.
Support the planning and budgeting process
Maintain and apply working knowledge of internal controls, including responsibility for Sarbanes-Oxley processes for master data, entitlement, and SAP/Hyperion/Power Plant/Blackline related controls.
Work with clients and external contacts to identify functional enhancements to improve processes.
Work with IT to design, review, manage, test and implement functional upgrades. Coordinate overall process for the financial modules of SAP (ECC 6.0). Coordinate ASD's involvement with major system overhauls or changes (i.e. SAP/GRC-RAR/Hyperion/Power Plant/Blackline technical upgrades, separate instances, acquisitions).
Develop the team's abilities to assist clients in the functional upgrade process and other value-added areas.
Manage team that is responsible for data audits, data security and integrity, enhancement requests, troubleshooting and issue resolution.
Manage a team of SAP module experts
Qualifications:
Bachelor's degree in Business, Computer Systems or a related field
A minimum of 10 years of relevant work experience.
Functional knowledge in the Financial and Controlling modules of SAP ECC6.0 as well as Hyperion, is a must.
Knowledge of Power Plant, Blackline and GRC-RAR will be a plus.
Excellent verbal and written communication skills.
Demonstrated experience in accounting process system design.
Strong teamwork and interpersonal skills, and the ability to communicate with all management levels.
Knowledge of business unit/functional area processes, process dependencies and links across the Company.
Strong internal control, business and financial background.
Preferred:
Knowledge of Generally Accepted Accounting Principles (GAAP)
GLSU
MS Excel
Robotic Process Automation tools
Luxury Customer Service Specialist
Specialist job in New York, NY
We're looking for a professional, highly organized, and career-focused individual to join our team at TraxNYC, one of New York City's most established custom jewelry brands located in the heart of the Diamond District. This is a full-time, in-person role suited for someone who understands the standards of luxury service, is comfortable navigating high expectations, and thrives on delivering calm, efficient solutions in a fast-paced environment.
Check out our Team & Workspace here: ****************************** OSrydUdw
As a Luxury Jewelry Customer Service Specialist, you'll be responsible for supporting our clients at every stage of their journey - from answering inquiries and tracking orders to managing feedback and protecting client satisfaction. You'll work closely with our sales team to convert inbound interest into revenue opportunities and flag qualified leads. You'll also play a key role in maintaining our online reputation, responding to reviews, and helping to resolve any client concerns with professionalism and urgency.
Just as important: you'll be expected to proactively communicate recurring issues, client trends, or operational bottlenecks to direct managers so that we can continuously improve how we serve customers. We're looking for someone who doesn't just react, but observes, reports, and helps us move forward.
Key Responsibilities:
Respond to customer inquiries via phone and email with clarity, professionalism, and urgency
Provide accurate updates on orders, custom production timelines, and shipping
Manage return and repair requests from intake to resolution
Collaborate with the sales team to pass along leads and client opportunities
Monitor and respond to online reviews and customer feedback
Proactively reach out to dissatisfied clients to resolve issues before they escalate
Identify client concerns or recurring issues and report them directly to management
Keep accurate internal records using CRM platforms and project tracking tools
Ensure every customer interaction reflects the high standards of the TraxNYC brand
What We're Looking For:
Prior customer service experience is required, preferably in luxury, jewelry, fashion, or hospitality
Highly organized and reliable, with strong multitasking and follow-through
Polished written and verbal communication skills
Professional demeanor with the ability to remain composed under pressure
Comfortable working closely with sales and production teams
Able to observe patterns, recognize recurring issues, and raise them to supervisors
Familiarity with CRM tools and monday.com is a plus (not required)
Authorized to work in the U.S.
Compensation & Schedule:
Pay: $18.00 - $25.00 per hour (based on experience)
Subject to growth based on performance
Schedule:
Full-time, Monday - Friday
Standard shift: 11:00 AM - 7:00 PM
Occasional weekend availability may be required
Location: In-person, New York, NY 10036 (Diamond District)
Perks & Benefits:
Paid time off
Employee discount on fine jewelry
Growth opportunities into sales support, logistics, or client experience leadership
Work with a fast-moving, focused team and gain deep exposure to luxury jewelry operations
Direct access to management - your feedback and insights will help shape the company's success
If you're serious about luxury service, take pride in your professionalism, and want to grow your career within a brand that values clarity, structure, and excellence - we want to hear from you.
Check out our social media below
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Job Type: Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 24 - 50 per week
Benefits:
Paid time off
Ability to Commute:
New York, NY 10036 (Preferred)
Work Location: In person
Business Operations Specialist - Bilingual in Mandarin Preferred
Specialist job in New York, NY
We are an E-Verified employer - OPT/STEM-OPT candidates are welcome to apply!
About Us
Axon US Corp is a New York City based E-commerce company since 2008, has thrived for over a decade as a key player in the supply chain industry. We are deeply entrenched in the supply chain, fostering robust relationships with vendors and brands across the United States. Our forte lies in sourcing and delivering quality tools, plumbing, hardware, and a wide spectrum of products to diverse customers, ranging from professionals to general consumers. We excel not just in providing quality products but in offering end-to-end supply chain solutions. Through strategic partnerships with renowned brands, we ensure seamless logistics, innovative sourcing, and collaborative growth, cementing our position as industry leaders dedicated to delivering excellence.
About the Position
Axon is seeking a highly motivated individual capable of working independently and eager to grow within our expanding company. The ideal candidate will be responsible for purchasing products based on demand and will support supply chain operations as an operations specialist.
Key responsibilities include vendor selection, vendor relations, cost improvement initiatives, and purchasing savings. The role also ensures adherence to company policies and compliance with all relevant local, state, and federal regulations.
This position offers broad exposure to brand partnerships and operational functions in the supply chain and E-commerce industry.
Key Responsibilities
Order & Issue Management: Manage daily order processing to ensure accuracy and consistency. Troubleshoot and resolve issues such as cancellations, returns, and discrepancies promptly and professionally.
Supplier Coordination: Communicate with suppliers to ensure timely deliveries and maintain inventory levels aligned with demand.
Vendor & Sales Relations: Act as the primary point of contact for current and prospective sales representatives, vendors, and distributors, ensuring compliance with marketplace policies and operational efficiency.
Process Optimization: Analyze and enhance procurement, order management, and inventory workflows. Identify inefficiencies, implement improvements, and streamline operations.
Inventory & Stock Monitoring: Collaborate with teams across departments and the warehouse to track inventory and maintain appropriate safety stock levels.
Cost Optimization: Identify cost-saving opportunities and enhance overall business operational efficiency.
Project Participation: Support and complete special projects and innovative initiatives as assigned.
Qualifications
Bachelor's degree
Excellent verbal and written communication skills
Strong collaboration, problem-solving, and negotiation abilities
Results-driven, with the ability to work cross-functionally to meet goals
Detail-oriented self-starter
Able to work under pressure
Creative thinker with a willingness to share new ideas
Preferred Qualifications
Experience in sourcing, vendor management, pricing negotiation, procurement, E-commerce, and operations
Familiarity with purchasing processes and key commercial terms (e.g., freight payables, Incoterms, and delivery terms)
Proficiency in Microsoft Excel and data visualization tools
Fluency in Mandarin is a plus
Location: Onsite in Manhattan, NYC
Salary: Starting at $50K+ base salary with performance-based bonuses (salary and compensation packages are negotiable based on experience and skill set)
Job Type: Full-Time (Monday-Friday, 9 AM-6 PM, with a 1-hour lunch break)
Outreach Specialist
Specialist job in New York, NY
Job Title : Outreach Specialist/Medicare Sales Representative
Duration : 3+ months contract (Possible Extensions)
Education : High School Diploma/ GED
Shift Details : M 8 am to 5 pm
Job Description:
The Medicare Sales Representative provides greater access to health insurance, by providing education and assistance to Medicare individuals.
Explain plan benefits, coverage, and exclusions while ensuring compliance with marketing and regulatory guidelines.
Conduct home visits, and personalized appointments as needed to complete the enrollment process.
Must possess a valid NYS Life, Accident and Health License at the time of employment.
Financial Operations Specialist
Specialist job in New York, NY
We are seeking a detail-oriented and proactive professional to support our finance, operations, and logistics functions. This role combines bookkeeping expertise, operational coordination, and shipping/documentation oversight to ensure smooth business processes from order placement to final delivery. The ideal candidate will be highly organized, customer-focused, and comfortable working across multiple departments to maintain financial accuracy, strengthen vendor and client relationships, and support the company's growth through effective planning and forecasting.
About Us
MAZZ NYC is a small, friendly and family oriented premier luxury sourcing firm connecting North American retailers with the most coveted high-end brands around the globe. We proudly hold the exclusive U.S. distribution rights for Venini, IVV, and Berti-three iconic Italian heritage brands. Venini is known for its handcrafted Murano glass, IVV produces modern glassware made in Tuscany, and Berti hand-forges fine kitchen knives using time-honored techniques dating back to 1895.
Responsibilities:
Bookkeeping:
Accurately record and maintain daily financial transactions using accounting software such as QuickBooks, Xero, or Sage.
Manage the full cycle of accounts payable and accounts receivable, including preparing invoices, collecting payments, and processing vendor disbursements.
Conduct regular reconciliations of bank accounts, credit card statements, and petty cash to ensure accuracy and compliance.
Support financial reporting by maintaining organized and up-to-date records.
Operations:
Serve as the primary point of contact for clients and vendors, addressing account inquiries, billing discrepancies, and payment-related issues with professionalism.
Maintain comprehensive records of contracts, account agreements, and related correspondence to ensure transparency and accessibility.
Monitor account balances, enforce credit terms, and proactively follow up on overdue payments to safeguard company cash flow.
Partner with factoring companies on net-term orders by preparing accurate documentation and submitting materials in a timely manner.
Export/Import Documentation:
Prepare and validate commercial invoices in line with international trade regulations and customer requirements.
Generate detailed packing lists to accurately track, reconcile, and document all outgoing shipments.
Coordinate closely with freight forwarders, carriers, and customs brokers to ensure timely, cost-effective, and compliant delivery of goods.
Troubleshoot and resolve shipping or documentation issues to minimize delays and maintain client satisfaction.
Planning & Forecasting:
Analyze historical sales data and current market trends to forecast product demand and guide purchasing decisions.
Develop and maintain planning tools to optimize inventory levels, reduce shortages, and minimize excess stock.
Provide management with actionable insights and recommendations to align supply chain operations with business objectives.
What We're Looking For
Minimum of 3 years' experience in bookkeeping, accounting, or related roles.
Experience with commercial invoices, packing lists, and factoring processes preferred.
Proficiency in accounting software and Microsoft Office Suite.
Excellent communication and interpersonal skills for vendor and client interactions.
Strong attention to detail and organizational abilities.
Associate or bachelor's degree in accounting, finance, or business preferred.
Why Join MAZZ NYC:
Work alongside senior leadership and gain mentorship in high-level account management
Competitive base salary $55,000-$70,000
Full benefits package including 401(k), dental, and medical insurance
Part Time Facilities Specialist - Immediate Need
Specialist job in New York, NY
Petroleum Supply Specialist Job Overview: You will be instrumental in establishing and maintaining a dependable fuel supply. This role involves overseeing the reception, storage, and distribution of bulk or packaged petroleum-based products. Your position provides an opportunity for honing technical skills by acquiring expertise in assembling refueling systems and equipment, conducting precise quality assurance checks, and efficiently managing the supply and storage of fuel from a variety of sources. Requirements: Attend a 21-week paid training program to gain skills and certifications in bulk fueling systems operations, fuel system maintenance, fuel accountability, forecasting, fuel distribution, bulk fuel distribution, petroleum storage, packaged petroleum logistics, petroleum shipment, environmental regulation compliance, hazmat compliance, emergency management, technical inspections, and OSHA regulations. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans. Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more. Housing, clothing, and relocation allowance. Flexible retirement and pension plans. Hiring bonus opportunities available. Specialty bonuses available depending on qualifications and position. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Fuel Delivery Services, Superior Fuel Company, and Guardian Fueling. Similar Career Fields Include: Terminal Operater, Compliance Specialist, Refinery Inspection Engineer. Army is wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Now Hiring Full and Part Time Positions.
Accounts Receivable Specialist
Specialist job in New York, NY
Role: Accounts Receivable Specialist Salary: $80,000-90,000 base Accounts Receivable Specialist A thriving manufacturing organization is seeking a dedicated and experienced Accounts Receivable (AR) Analyst to join their Finance team. This critical role focuses on managing the collections cycle, ensuring the accuracy of our financial records, and collaborating across departments to maintain healthy customer and intercompany relationships.
This position offers a strong opportunity to utilize your expertise in collections and account reconciliation within a dynamic, goal-oriented environment.
Responsibilities:
Collections Management: Lead dunning activities, proactively contacting domestic and international customers via phone and email to secure timely payment commitments for overdue invoices.
Analysis and Reporting: Analyze customer aging reports and past-due receivables (31+ days), documenting detailed collection notes and providing strategic insights to management.
Dispute Resolution: Resolve customer disputes, process credit memos, and handle complex billing inquiries by conducting thorough research into payment irregularities and transaction details.
Account Reconciliation: Oversee key reconciliation activities, including ensuring the accuracy of the AR subledger and supporting the reconciliation of intercompany AP/AR transactions during the month-end close.
Cross-Functional Collaboration: Partner closely with Sales and Customer Service teams to address client balances, resolve disputes, and maintain strong client relationships.
Credit Review: Review and release sales orders based on an evaluation of customer credit limits and payment histories.
Process Efficiency: Utilize strong ERP system knowledge and advanced Excel skills to support overall team efficiency and contribute to process improvements.
Qualifications:
A minimum of 5+ years of experience in Accounts Receivable, Collections, or a closely related financial role.
Goal-oriented mindset with a proven ability to work comfortably with targets and strict deadlines.
Exceptional written and verbal communication and interpersonal skills required for effective internal and external customer contact.
Proficiency in Microsoft Office, with intermediate to advanced Excel skills essential for analysis and reporting.
Strong attention to detail, analytical skills, and a commitment to accurate record-keeping.
Experience with major ERP systems is a plus.
A Bachelor's degree in Accounting, Finance, or a related field is preferred.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Teen Specialist - Part-time
Specialist job in Paterson, NJ
REPORTS TO: Director of Teen Programs
JOB SUMMARY: The Teen Development Specialist plans, implements, and supervises teen members, and evaluates activities and outcomes within a specific program area, supporting our priority outcomes areas of Academic Success, College and Career Readiness, Healthy Lifestyles, Good Character and Citizenship.
POSITION TYPE: Part-time
KEY ROLES (Essential Job Responsibilities):
Prepare Teens for Success
Create an environment that facilitates the achievement of Teen Development Outcomes
Promote & stimulate program participation
Provide guidance and role modeling to members to assure conduct, safety and development of all members.
Program Development and Implementation
Effectively implement, facilitate and administer programs, services and activities for teens.
Monitor and evaluate programs, services and activities to ensure Club and teen safety, quality and good appearance of the branch at all times. Track and assess outcomes through periodic activity reports
Ensure a productive work environment by participating in weekly unit staff meetings
Provide support for teen education through homework help, career and college readiness programs.
Ensure the physical and emotional health and safety of Teen members at all times.
Responsible for creating and upholding behavior standards and consequences for teens throughout the Club.
Promote and stimulate program participation; while ensuring the five key elements for positive teen development occur daily: fun, supportive relationships, safe and positive environment, opportunities and expectations and recognition.
Help maintain facilities and equipment to ensure a productive and clean work environment, reporting major issues to supervisor.
Maintain close professional contact with all staff members, supervisor, and volunteers to communicate on Club operations and the needs of members. Program Implementation:
Effectively implement and administer programs, services and activities.
Monitor and evaluate programs, services and activities to ensure safety of members, quality in programs and appearance of the unit at all times.
Work with Club staff to prepare periodic activity reports and receive instruction and constructive feedback to develop skills in program area.
Assist with food service in the Club, following all Food Bank/Health Dept. safe food handling protocols
Additional Responsibilities as needed
Qualifications:
College Degree preferred, High School graduate required
At least one year of experience in a similar program preferred
Ability to motivate and manage behavior problems
Demonstrated ability to deal with the general public
Ability to implement quality programs
Ability to organize and supervise members in a safe environment
Mandatory CPR and First Aid Certifications.
Must pass background check
Acts with a high degree of professionalism and has a good work ethic
Managing Performance: Interacts respectfully with clients and co-workers
Values the full spectrum of diversity and inclusion
Must have reliable transportation
Timepiece Specialist
Specialist job in New York, NY
Our business is here to remake the world of pre-owned luxury jewelry. We use our expertise, technology and connections to get jewelry sellers the absolute most for their jewelry. We are passionate about quality, sustainability, and the valuation of finely crafted jewels.
We are an international group of people who are not only passionate about our work but about each other and our customers. Our flat hierarchy and organizational structure create an open environment where all feel comfortable to voice ideas, and we love the smart, creative minds of people who take pride in what they do.
We are expanding our Watch team and are looking to hire a variety of people with varying experience. Compensation will be commensurate with experience. If you are looking for an Assistant or Manager role, please apply.
What You'll Do:
Assist in the end-to-end lifecycle of timepiece auctions across our Worthy, CIRCA, and Hampton Estate Auction brands
Maintain performance across authentication and pricing, ensuring auction deadlines are consistently met
Help to educate and train a team of new Buyers on timepieces
Support the dispersed Buying team across our global offices on timepiece purchases
Collaborate closely with cross-functional partners in Product, Sales, and Operations
Use data to identify trends, uncover opportunities, and drive continuous improvement initiatives
Optimize operational excellence by improving workflows
What You Have:
3+ years of experience in timepiece expertise
Previous experience with watches
Fluency in data tracking and operations management
Proficiency with Google Suite (Docs, Sheets, Slides)
Proven ability to analyze data, navigate reporting tools, and surface actionable insights
Exceptional communication, collaboration, and stakeholder management abilities
Proven problem-solving skills with a strong commitment to action
The capability to navigate ambiguity and be flexible to changing needs and priorities
The ability to prioritize multiple time-sensitive tasks and/or escalate issues
Demonstrated ability to self-start and manage people with organizational effectiveness to maximize productivity, locally and remotely
What We'll Give You:
A supportive, inclusive culture in an organization that values your contributions
Opportunities for personal and professional growth through work experience and mentorship
An attractive and equitable compensation package, including salary and stock options
A generous benefits program featuring generous PTO, comprehensive medical, dental, vision, and other health benefits, 401K plan, commuter program, learning & development resources, health & wellness perks (i.e., free therapy sessions), and so much more
Post Closing Specialist (Title)
Specialist job in Rye Brook, NY
Thoroughbred Title Services is looking for a organized and detailed-oriented person to fill their Loan/Post Closing Coordinator position in Rye Brook, NY.
This position is responsible for the post closing processes, including assisting with the balancing of files, the proper and timely recording of documents, and the tracking and obtaining of loan releases.
Job Duties and Responsibilities
(Essential Job Functions)
Provide support and assistance to the lending institutions and ensure that proper procedures are followed for the recording of documents. Handle all recording documentation that comes into the department including quickly and efficiently moving the package to the recording department, following up in a timely manner to correct incomplete or inaccurate recordings. Follow up with lenders and customers to ensure conditions have been met to release escrowed funds and earnest deposits. Track and obtain releases on paid off loans. Coordinate with underwriters to provide letters of indemnity to other title companies. Assist with reconciling and balancing closed files.
Respond in a timely, professional manner to customer inquiries and requests from customers seeking documentation from closed files.
Perform any additional responsibilities as requested or assigned.
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
Minimum of high school diploma or equivalent.
Experience:
Two to four years of title and escrow closing experience.
Knowledge and Skills:
Strong computer skills.
Effective oral and written communication skills, analytical and problem-solving skills.
Effective interpersonal skills and superior customer service skills.
Ability to work independently and as a member in a team-oriented environment.
Ability to prioritize and handle multiple tasks and projects concurrently.
Able to occasionally work extra hours during peak work loads.
Wage: $20.00 hourly; actual wage is based upon education and experience. Potential for annual discretionary bonus, based on financial results.
Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer