Specialist Jobs in Opa-locka, FL

Job Title: Helpdesk Technician - Tier 3 Job Type: Fulltime perm role Onsite role Manager job description: Nature of work The incumbent in this position is responsible for providing first level support through end-user voice and electronic communications, and handling the resulting incidents and service requests using standardized incident management and request fulfillment processes. The individual demonstrates an aptitude for working with enterprise line-of-business applications and systems, and interfaces in related analysis, diagnosis and resolution of technical issues. This position is ultimately responsible for ownership of all customer incidents and requests, and tracks them to conclusion in line with the department Service Level Agreement (SLAs) and quality standards. This position reports to the IT Operations Manager or designee and is a non-exempt position. Illustrative Tasks The listed duties are only illustrative and are not intended to describe every function that may be performed by this position. The omission of specific statements does not preclude management from assigning specific duties not listed, if such duties are a logical assignment to the position Acts as a single point of contact for customer phone and email interactions regarding technology- related issues and queries. Takes ownership of assigned service requests and incidents, provides end- user status updates and communicates progress in a timely manner. Performs remote troubleshoot of technical incidents across all client-facing enterprise software, client hardware, and basic network infrastructure, following approved policies, procedures and established guidelines. Participates and provides technical support for remote reservation. Participates in on-site troubleshooting, as part of the team dispatch rotation, as needed. Displays technical proficiency with enterprise client hardware devices and other customer-interfacing the infrastructure technology. Assists the customer through the entirety problem-solving process. Escalates unresolved issues to next tier support teams, in adherence to approved policies, procedures and timeframes (10 minutes), while meeting all service level agreement mandates. Records events or problems and their resolution in the customer incidents request, using standardized incident management and request fulfillment processes. Installs printers and other software's. Reviews and troubleshoots connectivity to printers/ faxes and other peripherals, as needed. Interfaces with hardware and software vendors for support, licensing and evaluation efforts. Serves in a Tier-1 support role within the Information Technology support structure. Adheres to established support and escalation procedures and maintains in-depth incident and resolution documentation. Ensures high level of service and accountability in the process of resolving requests, supporting daily operations and meeting customer needs. Contributes with revisions and additions to team services procedures and practices. Maintains internal team knowledge base and user self-service content. Participates in team on-call rotation, and must be available for emergency support responsibilities 24/7. Attends and participates in staff meetings and other activities and events as requested. Must adhere to all client's policies and procedures. Performs additional related duties, as required Knowledge Skills And Abilities Knowledge of Microsoft client operating systems, including Windows 7, and 10. Knowledge of mobile device configuration and troubleshooting. Knowledge of Microsoft Office product suites. Knowledge of PC hardware internals, storage and printing devices. Demonstrate experience with client device and computer imaging technologies. Basic understanding of IP networking and connectivity. Basic understanding of Active Directory, and working knowledge of related administration tools (e.g. Active Directory Users & Computers, Exchange Management Console). Illustrative Tasks The listed duties are only illustrative and are not intended to describe every function that may be performed by this position. The omission of specific statements does not preclude management from assigning specific duties not listed, if such duties are a logical assignment to the position Acts as a single point of contact for customer phone and email interactions regarding technology- related issues and queries. Takes ownership of assigned service requests and incidents, provides end- user status updates and communicates progress in a timely manner. Performs remote troubleshoot of technical incidents across all client-facing enterprise software, client hardware, and basic network infrastructure, following approved policies, procedures and established guidelines. Participates and provides technical support for remote reservation. Participates in on-site troubleshooting, as part of the team dispatch rotation, as needed. Displays technical proficiency with enterprise client hardware devices and other customer-interfacing the infrastructure technology. Assists the customer through the entirety problem-solving process. Escalates unresolved issues to next tier support teams, in adherence to approved policies, procedures and timeframes (10 minutes), while meeting all service level agreement mandates. Records events or problems and their resolution in the customer incidents request, using standardized incident management and request fulfillment processes. Demonstrate strong analytical and problem solving skills. Demonstrate customer service skills, and the ability to adjust technical communication level to suit users' needs. Ability to troubleshoot and diagnose unfamiliar issues. Ability to read, interpret and apply technical information from resource manuals and peer guidance. Demonstrate high level of motivation, initiative and responsibility. Demonstrate excellent time management skills. Ability to serve the client community and fellow employees with honesty and integrity

About the Company: Here at Grant Cardone Enterprises, it's our mission to positively transform companies by providing leaders and salespeople with the very best business and sales training so they can become masters of their crafts, build unified cultures, and drive revenue and profit so they can help build a better future. We help small sized to Fortune 500 companies reach new revenue targets by finding overlooked opportunities and customizing the business process to be more effective. Our vision is to reach every individual across the world, and give them the right tools to help them 10X their life. Position: Client Relations Specialist This is an upbeat environment where our mission is to help others get to the next level in their personal and professional lives. We are looking for team members that will embrace and fit that culture. The purpose of the Client Support Specialist role is to manage the on-boarding stage of new corporate clients. Your goal in this role is to ensure the customer's success from seamless on-boarding. The Client Support Specialist works with the Sales, Finance, and Platform developments in order to successfully train clients and provide a smooth and enjoyable experience. RESPONSIBILITIES Conducts on-boarding calls for new corporate clients on company online university platform Acts as the first point of contact for a corporate clients after the initial sale, and provides guidance through the onboarding process Keeps accurate data and notes in the CRM database for client information and details Manages a Client Support team email inbox to answer client requests as quickly as possible Schedules and facilitates Zoom calls for corporate clients to provide insight on best practices Learns company content in order to correctly coach clients on the material Participates in company events that host corporate clients SKILLS & QUALIFICATIONS High school diploma or GED preferred Professional phone skills Sales experience a plus Experience in previous customer support role Strong written and verbal communication skills Positive attitude and desire to help others Competent problem solver Technical aptitude with the ability to learn software programs Ability to type around 40 words per minute, (wpm) Experience with Google Drive, Sheets, and Docs Experience with HubSpot or other customer relationship management software, a plus Computer software skills including Microsoft Office, Google Suite and Mac operating systems This is full-time Monday to Friday 9am to 6pm, with additional hours/times as needed in Aventura, FL. Cardone Enterprises is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Only candidates who are 18 years of age or older will be considered for this position, in accordance with legal and operational requirements.

BCA is a Managed IT Service Provider (MSP) with offices located in Miami, Orlando, & Dallas servicing small and mid-sized businesses. Our offerings include managed IT services, cloud services, managed security services, back-up and disaster recovery services as well as professional services that encompass special projects. As a trusted advisor, we take a consultative approach with a heavy focus on aligning with growing organizations who value the application of strategy, budgets, and proven processes to improve performance, reduce risk and control costs. Our clients view us as true partners who monitor, manage, support and secure all IT systems and users - no matter where they happen to be - onsite, in the cloud, at home, or on the road. We are seeking a highly skilled engineer who understands technology and infrastructure in-depth, thinks creatively and has the drive and ambition to push their career forward all while creating solid and long lasting working relationships with our clients. Our new team member will be an experienced IT Support Specialist who will work directly with clients to provide remote and onsite support. Essential Duties and Responsibilities: Diagnose, analyze, and troubleshoot hardware, software and network issues and situations with critical thinking skills Learn and work with new technologies on a constant basis Provide reliable transportation to work in the Doral location and drive to client sites Able to complete tasks in a group as well as individually Flexibility in work hours is a plus Mandatory Requirements: 3-5 years of applicable work experience as an IT support tech, MSP or as a systems engineer. Must be authorized to work in the United States without sponsorship Proficiency supporting the following technologies: Microsoft Windows 10/11 Active Directory Group Policy Azure AD / Intune DHCP DNS Switches, wireless networks VPN Experience with installing, configuring and supporting the following technologies: Microsoft Office 365 Microsoft SharePoint

We are seeking a Level 1 Help Desk Technician with 2 years of experience in the IT space to join our team. In this role, you will provide technical support for end users, troubleshooting hardware, software, and network issues. You will be responsible for diagnosing and resolving technical problems, escalating more complex issues to higher-level technicians, and maintaining accurate records of support requests. Familiarity with Freshdesk is a plus but not required. Responsibilities: Provide first-line support for end users via phone, email, or chat Troubleshoot and resolve technical issues related to hardware, software, and networking Document all support requests in the ticketing system Escalate unresolved issues to senior technical staff Ensure timely resolution of issues while maintaining high customer satisfaction Requirements: 2+ years of experience in IT support or help desk roles Strong troubleshooting skills in hardware, software, and networking Excellent communication and customer service skills Freshdesk experience is a nice to have

We are seeking a detail-oriented and proactive Client Operations Specialist to join a growing banking team. In this role, you will be responsible for supporting the daily operations of our financial products, ensuring accuracy and compliance in all transactions and processes. You will play a critical role in enhancing the customer experience by providing exceptional service and support. Key Responsibilities: Accurately process and review customer deposits, withdrawals, and other related transactions in accordance with bank policies and regulatory requirements. Monitor and maintain deposit account records, ensuring all information is up to date and accurate. Assist in resolving discrepancies and account inquiries. Ensure all deposit operations adhere to internal controls, compliance standards, and regulatory guidelines. Prepare and assist with required reports and audits. Provide outstanding customer service by addressing inquiries related to deposit accounts, transaction statuses, and bank policies. Resolve issues promptly and efficiently. Work closely with other departments, such as Customer Service, Compliance, and IT, to support bank initiatives and improve operational efficiency. Assist with account maintenance, including changes to account details, deposits, withdrawals, and stop payments. Reconcile deposit accounts and resolve discrepancies promptly. Perform quality control checks to ensure accuracy in deposit processing. Handle returned items, deposit corrections, and adjustments efficiently. Assist in the preparation of reports and summaries related to deposit operations. Qualifications: 2+ years of experience in banking operations, specifically in deposit processing or a similar role. Bilingual preferred - English & Spanish Strong understanding of banking regulations and compliance, as well as deposit products and services. Excellent attention to detail, analytical skills, and problem-solving abilities. Proficient in Microsoft Office Suite and banking software. Strong verbal and written communication skills, with a customer-centric approach. Ability to work collaboratively in a fast-paced environment and manage multiple priorities effectively. "Ascendo is a certified minority owned staffing firm, we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service or any non-merit factor.”

Help Desk Tier II Technician 🕒 Job Type: Full-Time, About the Role: We are seeking a skilled Help Desk Tier II Technician to join our IT support team. In this role, you will handle escalated technical issues, troubleshoot complex problems, and provide excellent customer support. You will also assist in maintaining IT infrastructure and contribute to process improvements. Responsibilities: Provide second-level support for hardware, software, and network issues. Troubleshoot and resolve escalated tickets from Tier I support. Install, configure, and maintain desktops, laptops, and peripherals. Manage user accounts, permissions, and access controls. Assist with troubleshooting network connectivity issues (Wi-Fi, VPN, etc.). Support enterprise applications, including email and collaboration tools. Document issues and resolutions in the ticketing system. Work with vendors for hardware/software support as needed. Contribute to knowledge base documentation and IT process improvements. Qualifications: Experience: 2+ years in IT support, with Tier II experience preferred. Education: Associate's or Bachelor's degree in IT-related field preferred (or equivalent experience). Certifications: A+, Network+, or other relevant certifications preferred. Skills: Strong troubleshooting and problem-solving skills. Knowledge of Windows, mac OS, and common enterprise applications. Familiarity with Active Directory, Office 365, and basic networking. Excellent communication and customer service skills.

PriceSmart is the largest operator of membership warehouse clubs in Central America, the Caribbean, and Colombia. We are dedicated to providing exceptional value and service to our members. We are looking for a dynamic and experienced Technical Support Specialist to join our team. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours! What's Unique About This Job (What You'll Do) As a Technical Support Specialist at PriceSmart, you will be at the forefront of ensuring smooth and efficient IT support operations. You'll get to: Engage directly with end-users, providing solutions and support for their technical issues. Be a part of a dynamic team that values collaboration and continuous improvement. Contribute to enhancing the user experience by providing top-notch customer service and technical assistance. Participate in IT projects that drive innovation and efficiency within the company. Responsibilities Service Request Management Manage service requests via email, ticketing system, and phone calls. Assess and document the nature of user problems in the ticketing system. Resolve logged errors promptly and efficiently. Assign tickets based on specialist skills and availability. User Support Respond to user requests for assistance, providing basic technical support. Nurture users and answer questions at various skill levels. Follow up on all open issues with users and/or technical staff daily. Team Contribution Contribute to the development and maintenance of an effective and cohesive technical support team. Assist in IT special projects as needed. Consult with IT Managers and other departments as required. System Monitoring Monitor System i/AS400 in the morning and escalate problems as necessary. Other Tasks Provide exceptional customer service. Periodically review and update Help Desk documentation. Assist in IT special projects as needed. Lift and handle computer equipment, including desktops, monitors, and printers. Bring Your Passion and Expertise (Who You Are). You excel in customer service with great phone etiquette and have a basic understanding of computing networks, including AS400. You're experienced in resolving issues, improving processes, and proficient with Windows PCs, Microsoft Office, and relevant software. Organized and able to multitask, you communicate effectively in English (Spanish is a plus). You're reliable, work well independently, have a keen attention to detail, and are a motivated, positive team player. How to Apply Click the "Easy Apply" button on LinkedIn to submit your application. Please ensure your LinkedIn profile is up to date, including your resume and cover letter. Some Important Intangibles You feel connected to our mission and values: Integrity, Respect, Accountability, Passion, Community, and Continuous Improvement. You are a self-starter who doesn't need direct supervision to motivate you for success. You enjoy sharing your quirkiness and talents with your coworkers. Enjoy working hard. Full of energy for the things one sees as challenging. Not fearful of acting with a minimum of planning. The ability to remain calm when dealing with unforeseen constraints. Our Commitment We not only embrace and celebrate the diversity of our membership base and communities but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other class protected by applicable law. We are proud to be an equal opportunity employer. Get to Know Us PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees, and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices. Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable, and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal. At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just a great company filled with curious, kind folks. Dreaming up and sharing ideas aren't responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.

Required Skills & Experience · 5+ years of experience as an IT support specialist. · An associate's degree or higher in computer science, information technology, or similar OR equivalent years of experience · In-depth knowledge of computer hardware, software, VPNs, VOIP, firewalls, etc. · 3-5+ years of experience with Windows & Mac · Ability to determine IT needs and train end-users as well as work with varying levels of end user IT skills Job Description We are looking for an IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software, enhancing system performance, and securing data. You should have experience in providing information technology support in a fast-paced environment. IT Support Specialist Responsibilities: · Providing IT assistance to staff. · Training end-users on hardware functionality and software programs - focus on Excel, Word, and PowerPoint. · Monitoring hardware, software, and system performance. · Updating computer software. as well as upgrading hardware and systems. · Maintaining and creating databases for asset tracking. · Work with 3rd party MSPs to ensure system security and certifications, and coordinate backup and firewall support. · Employee onboarding and offboarding and Intune device management. · Coordinate and provide basic support for VoIP telephone system, telephones, copiers, etc.

ABOUT US Property Nation is a real estate investment company located in Doral, Miami, with over 9 years in business and 400+ successful transactions under our belt. We help homeowners sell their properties quickly and easily while providing real value. We're a fast-growing company using the latest technology, AI, and proven systems to dominate the real estate investment space. Our in-house sales manager comes from a $30M+ wholesale operation and leads our team with top-tier coaching and support. If you're driven, coachable, and hungry for success-this is the place to be. JOB SUMMARY We are looking for a motivated, high-energy Home Buying Specialist to join our acquisitions team. In this role, you will speak with hot inbound leads from homeowners looking to sell their properties and close deals entirely over the phone-no cold calling or in-person meetings required. You'll play a key role in negotiating win-win deals while delivering exceptional service to sellers. This is a full-time, high-performance role based out of our Doral office, with fresh leads provided daily and unlimited earning potential. Please email all resumes to **************************** with a brief description as to why you're a great fit for the role. WHAT WE OFFER • Competitive base salary first 90 days + commission + Bonus (OTE $150,000+) • Medical insurance coverage after 90 days • Inbound leads delivered daily - no cold calling • Mentorship from a $30M+ RE wholesale sales leader Continuous Training & Development - Improve your sales techniques, negotiation skills, and market knowledge with ongoing coaching. • AI tools, CRM, and top-of-the-line tech systems • Room to grow in a fast-paced real estate investment company • Supportive, driven, and fun team culture ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to all leads and close on them Manage pipeline of prospects Build rapport with potential clients Follow-up on leads in a timely manner Answer/return/follow up phone calls generated by lead system Act as lead contact for sellers Schedule and conduct appointments and negotiate a win/win solution for both parties Build rapport with the sellers to overcome objections to get the deal signed Make calls and drive neighborhoods to develop new leads Must be driven and have the mindset to want more financially Use the CRM daily to update and stay on task until deals are closed Communicate efficiently and effectively with all parties involved Close contracts in a timely manner Willing to learn the industry and help us maintain and grow our marketplace position Attend business meetings and trainings as required Perform other administrative tasks and special projects as assigned POSITION REQUIREMENTS AND SKILLS Must have business and/or sales experience (with a proven track record) Must be ambitious! We're looking for a real “Go-Getter” who wants to serve and add value Lives out our core values - Growth, Results, Innovation, Persistence, Teamwork Professional in attitude and appearance Possess the ability to connect with a variety of personalities Extremely strong phone skills; ability to set and close appointments over the phone Ability to use or quickly learn real estate specific CRM and marketing/lead technologies Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line Someone who thinks and acts like an entrepreneur and takes an ownership mentality in all that is done in this position Outstanding written, grammar, & verbal communication skills with ability to interact with all levels of an organization Must possess excellent organization and planning skills Must possess problem solving skills Excellent time management skills and ability to adhere to schedules/deadlines Must be dependable and safety oriented Self-motivated and results driven with proven ability to succeed Ability to work some nights and weekends Enthusiastic about providing best possible customer service for clients and customers A role up your sleeves, and all hands-on deck mentality to cross functional tasks and assignments Strong relationship management and the ability to drive multiple tasks to completion successfully Resourceful team player and a positive “can-do” attitude Ability to work in a fast-paced environment Negative pre-employment drug screen and ability to pass criminal background check Good attendance record. Limited travel as required Must be within commuting distance of Doral, FL (in-office role) APPLY TODAY If you want to earn big, work with a winning team, and grow your real estate career fast-apply now. 📩 Send your resume and a short note to **************************** and tell us why you're the right fit. We look forward to hearing from you!

Job Announcement: Beauty Product Specialist - Open Positions in Florida, New York, and California! Fenix Group the company that designed, manufactured and patented the Endospheres device, based on the innovative Compressive Microvibration technology system, leader for more than 15 years in the medical / aesthetic sector, is looking for Product Specialist to support the commercial expansion in USA. We are looking for motivated and passionate professionals Beauty Product Specialist to join our team in the following locations: Florida New York California Available Positions: Beauty Product Specialist Responsibility : Conducting training courses: Teaching aesthetic techniques, the use of machinery, and updates on innovative treatments to beauticians and industry professionals. Practical demonstrations: Performing demonstrations of aesthetic treatments and the use of machinery, showing the correct techniques and procedures. Post-training support: Providing support to participants after the training, answering questions, and offering clarifications on the treatments or techniques learned. Continuous learning: Staying updated on the latest trends and technologies in the aesthetic industry, integrating them into the training programs. Skills evaluation: Monitoring participants' progress, providing feedback, and assessing the skills acquired. Client relations: Managing and building relationships with clients, addressing their needs and concerns regarding treatments and the use of machinery. Promoting services: Assisting in the promotion and marketing of the services offered by the company or beauty center. Team collaboration: Working closely with other professionals in the company to ensure that the training is aligned with the company's goals and client expectations. Requirements: Ability to work both independently and in a team Excellent communication and interpersonal skills Experience in the medical aesthetics sector. Willingness to travel Qualification as a beautician or equivalent. How to Apply: Send your updated resume and a cover letter to *********************** with the subject "Application for Position in [Florida/New York/California] Don't miss the chance to be part of a growing company and make a difference! Fenix group *****************************************************************************************************************************************

We are seeking a billing specialist to join our client's team! This role requires experience with attorney billing. Submit electronic invoices to clients, ensuring that all client and firm guidelines are followed. Track the status of electronic invoices from submission to settlement. Maintain the profiles of every ebilling vendor used for the submission of invoices. Update and maintain the e-billing management tool with the current status and details of document issues and resolutions. Liaise with the finance team, fee earners, legal executive assistants and clients for ebilling matters. Set up and update ebilling vendor sites with accurate details regarding new matters, new timekeepers, new and revised budgets, accruals and timekeepers' rates. Prepare and maintain ebilling manuals and guides to support the ebilling operation. Produce status reports and reconcile between different data sources where required. Any other duties that may be required from time to time. Requirements: Billing from a law practice

Our Client, a global law firm, is seeking a Billing Specialist to join their team in Miami, FL! Key Responsibilities: Edit prebills via Prebill Viewer and Aderant based on requests from Billing Attorneys. Generate a high volume of complex client invoices using Aderant. Ensure invoices adhere to billing guidelines and compile all required supporting documentation before submission. Submit e-bills through EHub, including all necessary documentation. Monitor and promptly address any invoice rejections, reductions, or those requiring appeals. Respond to billing inquiries from clients and internal staff. Participate in special projects and produce ad hoc reports as needed or requested. Required Skills & Competencies: Strong interpersonal and communication skills (both verbal and written) with a professional demeanor. Ability to effectively prioritize tasks and adapt to a fast-paced environment. Highly motivated self-starter capable of working independently as well as collaborating in a team setting. Excellent organizational skills, attention to detail, and ability to manage multiple tasks and deadlines. Strong analytical and problem-solving skills. Proactive in identifying billing issues and suggesting potential solutions. Ability to work under pressure and meet strict deadlines. Ability to build and maintain positive, effective relationships at all levels of the firm. Qualifications & Experience: Bachelor's Degree or equivalent experience in Accounting or Finance. At least 3 years of experience in legal billing. Experience with Aderant, Elite/3E, Prebill Viewer, E-billing Hub, and Bill Blast preferred. Proficiency in Excel required. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Your role as billing specialist in our exciting and growing company will allow you to learn as you support the important revenue and cash cycle that makes our company operate. Functions include: Billing Daily invoice processing: Verify pricing on all invoices Verify freight and tax charges are accurate Review and approve vendor invoices Bill all of the day's billing before end of day (including product, services, and marketing billings). Resolving shipping issues affecting the invoicing. Research invoicing discrepancies. Mail distribution of processed invoices. Respond to customer inquiries regarding invoices. Research and resolve payment discrepancies. Process Credit Memo requests. Monthly distribution of customer statements. Update ConnectWise (CW) service tickets once the associated transaction has been completed in MAS. Special Projects: Implement & integrate various business systems/functions. More importantly, we are looking for someone who can assist the billing manager to improve the billing process by automating as much of it as possible and working with other departments and customers/vendors to streamline and automate the process so that customers get invoices upon the services/product being delivered. In essence, the candidate must have a strong understanding of how the different elements of the business affect cash flow. Qualifications 3 years' experience working in accounts receivables (billing and collections). Experience using MAS preferred. Ability to work independently and solve problems. Ability to develop improved processes and make recommendations to management for process or procedural improvements. Ability to manage multiple projects, activities and tasks simultaneously.

The position will also perform a variety of other accounting and bookkeeping duties according to established policies and procedures. The ideal candidate will have three to five years of accounting/billing experience in a law firm, including familiarity with 3E and proficiency with Microsoft Office. The Billing and Collections Specialist maintains contact with the billing attorneys and clients while observing confidentiality of client and Firm matters. Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reviews and edits pre-bills in response to attorney and secretary requests. Apply retainer funds as directed by the attorney. Process write-offs following Firm policy. Monitors aging of clients unbilled fees and A/R for assigned Billing Attorneys. Collaborates with Billing Attorneys to address aged unbilled fees and costs. Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split-party billing, preparation of electronic bills). Ability to handle a high volume of bills per month. Ability to effectively interact and communicate with attorneys, and clients. Review and verify accuracy of billing and supporting documentation as required. Research and respond to inquiries regarding billing issues and problems. Creates and distributes monthly reports. Assists with collections of outstanding AR for attorneys Reads, uses and is familiar with computer systems manuals and procedures, maintains and updates procedural manuals as needed. Ability to use billing websites such as TyMetrix, CounselLink, Tracker and Datacert. Ensures strict confidentiality at all times. Required: Mandatory law firm experience.

Onsite opportunity five days a week including one day in the weekend. About the Company FinTech, eCommerce company, that provides brand name durable goods to consumers on a lease-to-own (LTO) basis through its ecommerce marketplace and LTO payment method. It also provides LTO technology platforms to retailers and e-tailers to enter transactions with consumers who want to obtain durable goods, but do not have the available cash or credit. About the Role The Fraud Prevention Specialist is part of the Risk Management Fraud Operations team, responsible for meeting daily productivity targets and adhering to standard operating procedures and compliance policies. You will handle Personally Identifiable Information (PII) and other highly confidential customer data, always ensuring its protection. Limited cell phone use is permitted during working hours to maintain data security. Responsibilities Analyze reports and cases to identify high-risk activities, apply conditions, and clear cases based on customer actions. Underwrite customer bank account cashflows and conduct Ability to Pay assessments. Review customer documents for potential identity theft or fraud indicators. Maintain accurate documentation and reporting for all activities. Collaborate with Customer Service, Collections, IT, and Compliance to address and resolve issues. Handle PII and other sensitive customer data with the utmost care, ensuring compliance with confidentiality and security protocols. Meet or exceed daily productivity and quality targets. Adhere to all company policies regarding the limited use of cell phones and security procedures. Qualifications Associate degree desired. Experience Minimum 2 years in the financial industry, preferably in consumer finance, call center, QA, Retail fraud, order management and or Customer service. Fraud prevention retail and/or leadership experience in a call center/fraud environment. Proficient in Microsoft Excel and Word. Strong analytical and communication skills, both written and verbal. Ability to perform financial calculations (e.g. account balances, deposits, income).

Industry: FinTech / eCommerce Type: Full-time About the Role As a Fraud Prevention Specialist, you'll join our Risk Management Fraud Operations team and play a key role in protecting our customers and business from fraud. This position requires a detail-oriented and analytical professional who can identify high-risk activities and assess customer financial capabilities. You will handle sensitive customer information and are expected to strictly follow security and compliance protocols. Key Responsibilities Analyze customer activity reports and fraud cases to identify high-risk transactions. Apply appropriate conditions or clear cases based on investigative findings. Perform financial underwriting by reviewing bank account cashflows and conducting ability-to-pay assessments. Review customer documents to detect identity theft or fraud indicators. Maintain accurate documentation and reports of all activities. Collaborate cross-functionally with Customer Service, Collections, IT, and Compliance teams to resolve issues. Safeguard Personally Identifiable Information (PII) and ensure strict data security and confidentiality. Meet or exceed productivity and quality benchmarks. Comply with company policies regarding security and cell phone usage during work hours. Qualifications Associate degree preferred. Experience and Skills Minimum 2 years of experience in the financial services industry - ideally in consumer finance, retail fraud, call center operations, QA, order management, or customer service. Previous fraud prevention or call center experience strongly preferred. Proficiency in Microsoft Excel and Word. Strong analytical, verbal, and written communication skills. Comfortable performing financial calculations (e.g., income verification, account analysis).

Job Title: Accounts Receivable and Collections Specialist Job Level: 3A We are seeking an experienced Accounts Receivable and Collections Specialist to manage the company's accounts receivable process and ensure timely collection of outstanding payments. This role requires strong analytical skills, attention to detail, and excellent communication abilities to interact with clients and internal teams effectively. Key Responsibilities: Oversee invoicing, payment posting, and reconciliation of accounts receivable. Monitor aging reports and proactively follow up on overdue accounts. Contact customers via phone, email, and written correspondence to secure payments. Investigate and resolve billing discrepancies and disputes promptly. Collaborate with internal departments (finance, sales, and operations) to address payment-related issues. Maintain accurate records of collection activities and customer interactions. Generate and present reports on accounts receivable and collection status. Assist with month-end closing and audits as required. Ensure compliance with company policies and regulatory standards in all collection activities. Qualifications & Requirements: 3 to 7 years of experience in accounts receivable, collections, or credit control. Strong knowledge of billing systems, financial reporting, and reconciliation. Proficiency in Microsoft Excel, accounting software, and ERP systems (SAP, Oracle, QuickBooks, or similar). Ability to handle high-volume collections while maintaining professionalism. Excellent verbal and written communication skills. Strong problem-solving, negotiation, and analytical abilities. Thanks

LLC: Funders App LLC is a leading financial technology company specializing in Merchant Cash Advances (MCA). We are seeking an experienced Restraint Specialist with a strong background in MCA collections to join our team. This is a highly specialized role, ideal for candidates with in-depth knowledge of legal enforcement procedures and asset recovery. Key Responsibilities: File UCC 1, 3, and 5 using Wolters Kluwer or CSC systems. Draft and send UCC Enforcement Letters to merchants' Account Receivables, banks, and processors. Perform bank statement and AR list scrubbing to identify collection opportunities. Conduct skip tracing to obtain service information such as phone numbers, fax numbers, and addresses. Serve lien enforcements and follow up with direction letters and demand letters as necessary. Collaborate with legal teams to execute asset searches for garnishment procedures. Maintain accurate records of all restraints, correspondence, and follow-ups in the system. Qualifications: Proven experience in MCA collections with a deep understanding of industry-specific enforcement processes. Proficiency in using Wolters Kluwer or CSC for UCC filings. Strong knowledge of UCC laws and commercial debt recovery procedures. Excellent analytical skills with the ability to assess financial documents and perform skip tracing. Effective communication and negotiation skills. Detail-oriented with strong organizational abilities. Benefits: Competitive salary and commission structure. Career growth opportunities within a fast-growing fintech company. Comprehensive benefits package including health insurance

Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Collections Specialist-Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed. What You'll Do: Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc. Status claims and add notes in the patient accounting system (CollaborateMD) Escalate any payor or client claim issues to department leadership Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied Update patient demographics and insurance information as needed Qualifications/Skills: 3+ years of experience in out-of-network or specialty billing is required, preferably within the behavioral health space (experience in other healthcare specialties will also be considered). Familiarity with CollaborateMD EMR and billing software is preferred (or experience with similar billing platforms). Experience with ABA therapy billing is a plus but not required. Must be willing to complete required background checks and drug screenings in accordance with company policy Summary: Full Benefits, Including: 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays) Medical, dental, vision, long-term disability, and life insurance Generous 401(k) with up to 6% employer match Performance bonus potential About Exact Billing Solutions: Exact Billing Solutions is a unique team of medical billing professionals specializing in the substance use disorder, mental health, and autism fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies