Specialist Jobs in Painesville, OH

Job Title: Automotive Plant Trainer Pay Rate Range: $35.00-$45.00/hour HOURS: 6:00am - 3:00pm M-F. No OT or weekends required at this time Required skills knowledge and abilities: Must have thorough knowledge of automotive systems, including, but not limited to electrical, engine controls, transmission controls, electronic stability control systems, antilock brake systems and network communications . ASE Certifications recommende d.Assess the diagnostic capabilities of automotive technician s.Knowledge of automotive systems theory, in any or all of the following area s:Electronic and electrical fundamental s.Mechanical procedure s.Modern automotive system s.Automatic transmissions system s.Modern light truck diesel applications preferre d. Assess tooling needs of the automotive technici an.Train automotive technicians on proper diagnostic and repair techniqu es.Ability to read, comprehend and follow complicated verbal and written communication (i.e. client communications, engineering draft material, electronic module design specifications and sub-system schematic s).Ability to communicate written and verbal ideas in a clear, concise mann er.Ability to utilize creative problem resolution skills to handle client related concer ns. Education and experien ce: High School Diploma required. Engineering Degree prefer red.State or ASE certifications prefer red.2+ years of experience diagnosing electrical and electronic issues on vehi cles Experience developing using Microsoft PowerPoint and familiarity with XML.Personality Trai ts: Asser tive Good Atti tude Good verbal and written communica tion Team pl ayer Work Environme nt: Vehicle manufacturing p lant On site with cust omer Standard work day or night (Ability to work on multiple shi fts) Some travel requ ired Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility cr iteria.Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client Equal Opportunity Employer/Veterans/ DisabledNot available on a C2C or C 2H basis To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ************************************** privacy/ The Company will consider qualified applicants with arrest and conviction records.

Summary: Customer-oriented service representative to provide customer support, quoting, order management support, claim management, sales support, customer supply chain & forecasting support, provide product/services information and resolve with accuracy and efficiency any emerging problems that our customers require assistance with. The goal is to ensure excellent service standards and maintain a high level of customer satisfaction. Essential Duties and Responsibilities Includes the following: Effectively manage various administrative tasks, including incoming calls, order processing, inquiries, issues, filling, and database information, writing credits, quoting as required, expediting orders, information and sales reporting Identify and assess customers' needs to achieve satisfaction Strong verbal, written communication and presentation skills Operate as the lead point of contact for all matters specific to your customers and outside Sales Reps and Manufacturing Reps Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Pricing administration activities to include but not limited to price book data entry, price monitoring, pricing updates, tiered level pricing by segment, reporting Work with Procurement and Engineering as needed on requotes Manage Customer Supply Chain Management, stocking requirements & forecasting reviews Assist Engineering to maintain current drawing specifications on file, item description management Keep records of customer interactions and quoting, outstanding issues, process customer accounts and file documents/save documents in CRM application as required Engage customers proactively, be knowledgeable of upcoming needs, forecasts, expected changes, expectations, etc. Actively reach out to customer base, setting goals for targeted contact schedules and outbound calling campaigns Manage specific account sales activities and customer concerns, engage as needed where Regional Sales Representative is not assigned Lead contact on designated C & D accounts Other tasks and special projects as required Qualification Requirements: Education and/or Experience: College education (Associates Degree, Bachelors preferred) recommended but not required 2-4 years in proven customer support and order management experience, preferably in the made-to-order steel or steel service center industries Supply Chain Management, forecasting, stocking program experience preferred Strong written and verbal communication skills Track record of over-achieving quota and excellent teamwork skills

Amtrust seeks Property and Casualty Regulatory and Filings Analyst. This position supports Legal/Regulatory Department across several AmTrust U.S. offices. Has shared responsibility for assisting or leading a variety of regulatory & compliance, product development and implementation matters. Maintains a solid understanding of AmTrust's mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities: Prepares insurance product filings (with minimal supervision) for commercial package coverages, such as commercial auto, general liability, property and commercial umbrella and niche products (e.g., contractors, excess, and professional liability) from instructions or descriptions provided by product management leaders. Provides in-person training and guidance to Compliance Specialists responsible for submitting insurance product filings. Creates insurance manual rules and write simple to moderate form revisions to support the aims and construction of our insurance policies and the intentions of product management leaders. Monitors activities of the Insurance Services Office (ISO) for multiple lines of business for 51 U.S. jurisdictions and document changes that affect AmTrust products. Maintains documentation archive of all implemented product changes for market conduct and IT reference. Takes the lead interfacing with internal stakeholders (e.g., product development, actuarial, IT) and state regulators to resolve objections to proposed insurance products. Takes the lead in proposing resolutions and in drafting initial responses for product leadership's review. Displays acumen, responsibility and knowledge to develop into a Compliance Manager role within 2-3 years. Keeps current with market trends and demands. Performs other functionally related duties as assigned. Required: Minimum of 5+ years of commercial insurance experience in the areas of product compliance, underwriting, product development, insurance business analysis, or commercial agency account management Substantive knowledge of regulatory compliance issues and state insurance laws. Proficiency in Microsoft Office (Word, Excel) products and Sharepoint, as well as the NAIC industry portal - System for Electronic Rates & Forms Filings (SERFF) Strong organizational skills and detail oriented Ability to interact with people at all levels of the corporate structure. Quick learner with a strong desire to take on additional responsibilities and stretch outside his/her comfort zone. Self-motivated team player with the proven ability to work independently and prioritize and handle numerous competing demands in a high-volume, fast-paced working environment, frequently under urgent deadlines. Strong interpersonal and communication (verbal and written) skills. Ability to handle confidential information sensitively and discreetly. Preferred: Bachelor's Degree preferred. AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

Department: Managed Services Job Description: IT Support Specialist Overview: The IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Responsibilities: Operations: Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Note: There may some on-site activity, but this should be very rare. Qualifications Education and Training High school diploma required; college degree strongly preferred Relevant entry-level certifications preferred: Google IT Support Professional CompTIA A+, Network+, Security+ Microsoft MTA ITIL v4 Foundation Experience 0-3 years in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Benefits: 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Schedule: Day shift Monday to Friday Education: Associate (Preferred) Experience: Windows: 2 years (Required) Mac OS: 2 years (Preferred) Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Location: Cleveland, OH 44125 (Required) Work Location: 95% Remote [with flexibility to come on-site for emergency situations].

DFSO Job Profile : • FSO is hands and feet for Implementation partner & End client both. • He will be pulled for any outage, network, AD, server, data center team, construction, production, operation, development ( wherever they need some physical touch labor to pick up equipment and deliver assets within campus/facility ). • Installing, repairing, and maintaining equipment on client sites • Inspecting and installing equipment on every area of sites ( multiple buildings, multiple floors ) and new technologies • Reporting on project status, identifying root cause of issue & sharing RCA with client in professional format. • This job usually involves frequent traveling to client locations, all sites, all floors ( while assets/monitors in their hands ) • Crawling under the desk to plug/unplug cables/switches. • Responding fast and acting too fast to emergency calls, might require running ( in case lift is not advised to use in emergency situations ). • Shifting & tracking assets/equipment to one place to other based on requirement. Scope of work duties Windows OS, Mobile Devices, O365 Environment, Printing, ID/AD Accounts, Accesses, VPN, Conferencing & Equipment ITSM knowledge Direct, Shoulder Tap availability Shift hours: 8am - 5pm (1 Hour Lunch) Additional Network capability : As you know FSO is hands and feet support for network team on-site. We really need some network exposure so that FSO can understand what they are talking about over the phone. We have dedicated network team, but our FSO responsibility is to co-ordinate with them : Job • Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances. • Troubleshooting LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware. • Collaborated exposure in Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP. All must have done along with network engineer. Not expected to do it alone. • Configuring firewalls, routing and switching to maximize network efficiency and security. All must have done along with network engineer. Not expected to do it alone. Right now our FSO haven't seen how it is done, so they go blank to troubleshoot network devices along with my network team (remote).

Race Winning Brands (RWB) is the leading manufacturer of racing and high-performance parts sold to automotive and powersports markets. RWB is the preferred source for high-end pistons, engine blocks, cylinder heads, intake manifolds, connecting rods, crankshafts, clutches, transmissions, springs and other engine and driveline- related performance components. RWB markets its products through multiple prominent brands including JE Pistons, Wiseco Performance Products, Diamond Pistons, Trend Performance, Rekluse Motor Sports, MGP Connecting Rods, ProX Racing Parts, Dart Machinery, PAC Racing, Revmax, Haltech, TSI, and Corsa performance. RWB sells to a diverse and unmatched customer base of professional and sportsman racers, engine builders, enthusiasts, OEMs, automotive and powersports dealers and wholesale distributors. RWB is headquartered in Mentor, Ohio with sales offices and manufacturing operations in strategic locations throughout the United States, Canada, Europe and Asia. JOB SUMMARY: We are seeking a meticulous and detail-oriented Product Information Specialist to join our team in the automotive aftermarket performance industry. The ideal candidate will have a strong understanding of product information management systems and possess excellent organizational skills. As a Product Information Specialist, you will be responsible for managing and maintaining product data for priority brands, ensuring data integrity, PIES/ACES compliance and optimizing product data for website use. This role will play a part in optimizing our data management processes and supporting strategic initiatives. The role requires a combination of strong collaborative leadership, strategic thinking, excellent communication skills and data driven decision making. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Manage product data for Priority 2, 3, 4 brands within the established Product Information Management (PIM) system. · Implement and Manage PIES (Product Information Exchange Standard) and ACES (Aftermarket Catalog Exchange Standard) data to ensure accuracy and compliance. · Maintain and update the product information management system to ensure accuracy and completeness of product data. · Conduct regular audits of the product information management system to ensure data integrity. · Identify products that are not cataloged in the product information management system but are available in the catalog. · Develop and maintain documentation related to data standards, processes, and best practices. · Collaborate with Marketing and E-commerce teams to optimize product data for website use, ensuring consistency and accuracy. · Maintain digital assets within the product information management system, including images, videos, and other multimedia content. · Collect product data from various sources such as catalogs, ERP systems, marketing materials, and product managers. · Work closely with Product and Marketing teams to fulfill product data requirements, including digital assets, features and benefits, and marketing copy. What You Will Get: Eligible for Medical, Dental, Vision Insurance as of Day One Employer Paid Life and Disability Insurance HSA with Employer Contributions 401(K) Retirement Plan with Company Match Employee Wellness and Assistance Programs Paid Maternity/Paternity Leave Paid Time Off Paid Company Holidays PM21 Requirements: Skills and Competencies: Education: Minimum of 4 years experience in Automotive or Bachelor's Degree in Business, Marketing or Related Field, required. Experience: 4 years of relevant professional work experience, preferably in an automotive aftermarket industry setting. Proficiency in product information management systems and data management tools. Strong analytical skills with the ability to identify and resolve data inconsistencies. Experience with ERP systems and catalog management software. Computer Skills: Proficient in Microsoft Office Programs (Intermediate to advanced proficiency in Excel) SQL experience is a plus. Communication Skills: Requires good verbal and written communication skills along with solid teamwork attitude. EEO Statement: Race Winning Brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. PI636bc7***********9-35562904

The Consumer Loan Servicing Specialist is responsible for the day-to-day servicing of auto and marine loans and assisting customers with consumer loan inquiries and issues. Duties and Responsibilities: Engages with customers by phone, email, and mail to provide excellent customer service when responding to consumer loan inquiries related to the current status of accounts, payments, and other concerns or questions; collaborates with management and team members to accurately and efficiently assist customers. Makes collection counseling calls for past due consumer loans; works with default servicing team on referring seriously delinquent accounts to them for advanced collection and repossession activities; assists default servicing team with advanced collections as needed. Prepares verbal and written payoff quotes on consumer loans; gives instructions to customers, financial institutions and dealerships regarding payoffs; processes payoff transactions in the core servicing system; processes lien releases and other related customer correspondence on titles for auto, boat, and other consumer loans. Send welcome letters and emails to new loan customers. Reviews insurance claims on damage to collateral property and coordinates the endorsement of loss draft checks; works with customers and insurance carriers on total loss claims and aids in the collection of any deficiency balance. Monitors insurance coverage on marine loans; sends correspondence to borrowers with expiring insurance policies to obtain evidence of insurance; properly retain evidence of insurance in the loan file. Perform system maintenance as needed including but not limited to payment corrections, address changes, autopay set up and loan coding corrections. Administer special consumer loan programs or promotions such as Skip-A-Payment. Complies with all applicable banking laws and regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and related anti-money laundering statutes and federal consumer protection legislation and regulations. Other duties as required. The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of FMHC. Requirements: Qualifications and Skills: 1 to 2 years of experience in consumer loan servicing is required. Strong understanding of lending laws, regulations, and guidelines related is required. Additional experience in financial services or banking is preferred. Experience in customer service is preferred. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Encompass, Cleartouch, Nautilus, various government and investor software/web portals is preferred. High School Diploma or equivalent is required; Bachelor's degree in Finance preferred. Necessary competencies: Resilience Collaboration Communication Service Orientation Quality Focused Organizational Skills Accountability Physical Environment While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak. The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. This position is performed in an office setting, five days a week with typical work hours being 8.30a through 5.15p. PI0f9755b5dd69-26***********0

Core Responsibilities Technical Support Involved in Incident, Problem and Service Request Management. Provide workarounds and solutions based on Service Level Objectives. Deskside and remote support required within Factory environment. Support Microsoft operating systems In the case of Problem Management, report/escalate issue to Service Desk Manager or Senior Service Desk Analyst. Propose or recommend IM&T Services modifications to the Service Desk Manager to reduce user impact. Refers more complex problems to problem managers and/or senior level. Participate to new IM&T Service testing, deployment and stabilization. Maintain and stays current with evolving Information technology. Communication Clarify tickets logged with requesters and communicate about resolution progress. Ensure satisfactory customer service and prompt response times to the requesters. Share her/his support knowledge with peers in the same team and maintain associated documentation Communicate with user community to provide the status of open problems and the changes associated with new solutions Escalate significant issues or outages to the management Develop and maintain good working relationships, resolve problems, and positively influence others in order to successfully produce customer satisfaction. Information Security Ensure security rules implementation as per the policies. Requirements: Certifications/Training in the assigned area will be an added advantage. Minimum 4 years of experience Strong knowledge of Microsoft based operating systems General knowledge of IT infrastructure: LAN, WAN, Windows servers, Active Directory Good knowledge of informatics hardware (PCs, Printers, Scanners, Smartphones etc.) Additional Details Part time opportunity (2 days a week)

Customer Support Specialist (CSR) Akron, Ohio $21 p/h - $24 p/h + 401(k) 3% + PTO + Vacation + Management Training + Career Progression + Great Company Package Are you a recent Graduate or Junior Customer Service Rep looking for a stable position with excellent benefits, industry leading training and outlined growth potential? On offer is a great opportunity to enter the world of customer service and work in a energetic environment with likeminded individuals. This company are increduibly succesful and are looking for a Customer Support Specialist in line with their continued expansion. This position will allow for further progression opportunities also to Supervisor and Manager within the Customer Suppport department. In this role you will be building strong, trust-based relationships with clients. As a key member of the Support team, you will be responding to inquiries, resolving issues, and providing solutions promptly and professionally. In addition, you will be collaborating with various teams to ensure seamless client experiences and maintaining accurate client records and information. You will receive on the job training on SAP and company products, ensuring your success! This role would suit an individual looking to progress their career into a dynamic, client facing position that will sharpen their customer service mindset with progression to Manager. The Role:Ensuring sales are being processed smoothly Collaborative and customer facing, working with sales and logistics Working with computer programs such as SAP and Microsoft excel Dynamic, fast paced role that allows for growth 9-6 Monday - Friday The Person:Sales minded individual Organized individual that can prioritize tasks efficiently Previous detailed experience in Excel is a must Great communication skills Key Words: Customer Service, Customer, Support, Specialist, Sales, Support, Specialist, Customer, Service, SAP, Excel, Microsoft, Order Entry, Represntative, Associate, Graduate, Business, Acumen, Microsoft, Skills To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ryan Hughes at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

A full-time position responsible for all inbound & outbound shipments in our Cleveland office. This position is also responsible for the accurate picking and packing of product orders, as well as the management of sellable inventory. Reports to: Vice President of Assets and Systems Duties and Responsibilities: • Responsible for all inbound & outbound shipments in the Cleveland office for all departments, including UPS/FedEx, as well as truck freight • Responsible for the accurate picking & packing of product orders • Responsible for receiving and shelving, or distributing to other departments, all incoming shipments • Responsible for lost/damaged claims as necessary • Manages inventory of the product department • May be responsible for facilitating customer walk-ins for rental, product & service departments • Ensures warehouse is clean & safe • Perform other duties as assigned and directed Key Performance Indicators: • Fulfillment Accuracy • Customer Satisfaction Scores • Inventory Accuracy Supervisory Responsibilities: • None Travel Requirement: • No overnight travel is expected for this position Qualifications and Education: • Must have basic computer skills • Must be able to identify and prioritize important goals • Must be able to lift 50 pounds repeatedly, and in a safe manner • Must be able (or willing to learn) to drive a fork truck (training provided by VLS) • Must be able to pass a 5-panel drug screen • Experience with shipping programs and Quickbooks is recommended but not required. VLS Core Values: • Do the right thing • Own it • Customer Driven • Solution Focused VLS is an equal opportunity employer (EOE) and a drug-free workplace. Compensation details: 17-19 Hourly Wage PIfafc0f0bb05f-26***********1

At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the Role Deliver results related to individual and branch sales goals as well as customer expectations Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle Present financial solutions, based on customer needs, that meet their goals Present customers with optional insurance products Educate customers on the terms and conditions of their loan to ensure a clear understanding Partner with local businesses to seek out and develop new customers Learn how to utilize credit underwriting techniques and sales tools Manage the life cycle of the loan, including collections activities, complying with all laws and regulations Requirements: HS Diploma/GED Preferred: Sales, Collections or Customer Service experience Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Full-time, in-person availability at our Cleveland office Anticipated deadline to submit application: December 1st, 2024 at 3pmEST. Position may close early if application limit is met. Apply promptly for full consideration. The Opportunity We're looking to hire a resilient and results-driven Retention Specialist for our local program who will keep our program participants fully engaged in the labor force for at least twelve months after they've secured full-time employment. Successful Retention Specialists understand customer relationship management and work to build strong and trusting relationships with participants; strategically manage their caseloads, balancing the needs of individual participants with organizational needs to achieve programmatic outcomes; and hold themselves accountable for capturing a running record of participant interactions and milestone achievements within CEO's case management system. As part of our mission, we strongly encourage individuals who have lived experience of incarceration or involvement in the justice system to apply for this role. Who We Are The Center for Employment Opportunities (CEO) provides employment services to people recently released from incarceration. Across the United States, 8,000-9,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities. What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 30,000 formerly incarcerated individuals have secured full-time employment since 1996. Who You Are You're deeply dedicated to social justice and perhaps are already working in the re-entry space You're experienced in providing feedback and guidance to clients to encourage their growth and continued development of their knowledge and skills You're passionate about making an impact on people's lives and interested in guiding them to achieving their career goals through a balance of accountability and empathy You are a people-person and love to inspire others to reach a goal and perform to the best of their ability You have strong customer service skills and take a human-centered approach when communicating with participants You have strong time management and prioritization skills You're able to anticipate problems, evaluate them, and determine and implement solutions You're computer savvy (demonstrated word processing skills, ability to use the Internet to research job opportunities, familiarity with Salesforce preferred) You come to CEO with 1-2+ years of related experience What You'll Be Responsible For Key Responsibilities of the Retention Specialist include but are not limited to: Maintaining frequent contact with participants Researching and connecting participants to educational and vocational opportunities as related to their short- and long-term goals; Providing participants with continued life skills education and relevant resources; Advocating for participant needs with parole officers and other constituencies; Distributing retention incentives to participants Using motivational interviewing techniques as appropriate to help guide participants to goal achievement Maintaining accurate client records in Salesforce; updating progress notes in Salesforce during and after each meeting with participants Compensation And Benefits The salary for this role is 44,100 or 24.23 per hour. In an effort to be both equitable and transparent, CEO's compensation philosophy considers a variety of factors, including, but not limited to, experience, internal equity, and home office location in making a final determination on our salary offer. We recognize that salary is a part of the overall compensation package and also provide a comprehensive benefits package, including medical and dental coverage, as well as professional development opportunities and training, including regular training opportunities in Motivational Interviewing (MI). MI is one evidence-based skill that reentry and human service professionals can utilize when supporting participants to achieve their goals. We also offer paid parental leave, participation in a retirement plan, sick and vacation leave, paid holidays and more. We are a workplace that promotes continual learning and teamwork, offering lunch and learns, team outings, holiday gatherings and more for our staff. More About Us The Center for Employment Opportunities believes that everyone deserves the chance to shape a stronger future for themselves, their families, and their communities. Our commitment to being an anti-racist organization that is inclusive across all identities and experiences drives us forward every day. We exist to create greater opportunities for people who face multiple barriers to personal and professional success, and we're passionate about being agents of change who promote diversity, equity, inclusion, and access to opportunities for all. People who are justice involved, people of color, people who identify as LGBTQ+ , and people with disabilities are highly encouraged to apply for vacant positions at all levels. CEO's commitment to DEI aligns with the CROWN Act, creating an open space where our employees can present as their true authentic selves. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law. Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates' inquiries via phone or email. IND 1

This position is full-time, hybrid, requiring at least three days per week in our Macedonia office post training. The Product Program Specialist provides professional administrative support to the Product Program team. The employee works closely with the Product Program Team, volunteers, and caregivers to achieve sales goals, maintaining program integrity, and promote the development of entrepreneurial skills in girls. Major Accountabilities: 1. Answers incoming calls/requests; engages in problem-solving and provides solutions; manages and responds appropriately to all inquiries including but not limited to email, phone and walk-in customers. 2. Seeks and acknowledges the views and ideas from volunteers and caregivers; identifies, prioritizes, and balances volunteer and caregiver issues; takes time to answer questions and explain decisions; follows through on commitments to volunteers and caregivers in a timely manner. 3. Assists with distribution of program rewards and rally kits to the local communities. 4. Coordinates activities such as arranging meetings, compiling information, and processing other committee needs. 5. Oversees outgoing reminders to volunteers and caregivers for the fall and cookie programs. 6. Processes receipts from individual payments from individually registered girls. 7. Ensures that diversity and pluralism is embraced and incorporated into the work of the council. 8. Has knowledge of GSUSA handbooks, guidelines, ACA standards and council policies, as well as Girl Scout Mission and Council Plan of Work. 9. Upholds the council Customer Service philosophy and strives to ensure that all GSNEO customers receive superior service. 10. Performs other duties as assigned to promote the successful implementation of GSNEO's goals/objectives.

Mission Statement: Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing excellence of care to our patients. They serve as advocates for all of those in our Northeast Ohio community, especially the most vulnerable. Job Summary: This position is responsible for supporting and training the EPIC application. The person should have a thorough knowledge of Health Center operations. Experience with EPIC as a Superuser, and a willingness to help understand workflows and improvements. Task Responsibilities: *Include but are not limited to: · Provides role-specific EPIC access and training for new hires and existing staff. · Resolves EHR problems, tests and communicates EHR updates and enhancements · Manage EPIC Database · Develops and documents new workflows and provides daily support to end users through troubleshooting and coaching. · Coordinates implementation and role-specific training of new functionality, upgrades, and EHR-related clinical and administrative processes. · Identify, assess, monitor and resolve application/equipment issues as they occur. · Develops documentation templates and other content, in cooperation with key clinical leaders through workflow analysis and use of technical tools. · Develops training materials and training plan for new process/functionalities of the EHR. · Utilizes the support process to escalate issues that require additional assistance to the CAHC's IT Help Desk, OCHIN's Help Desk (JIRA), and the helpdesk at OCHIN. · Maintains system setup such as creating new users in Epic, modifying settings for preference lists and SmartPhrases in Epic; and maintaining workstation and printer settings. · Responds to internal Help Desk tickets, following through to an adequate resolution of the problem. Partners with the IT staff, EPIC and OCHIN to troubleshoot technical issues. · Manages work queues, overdue results, refill error pool, scanning, indexing issues, error queues and ensure issues are resolved. Address error patterns with EPIC and end users, as appropriate. · Attends appropriate clinic department meetings as Epic expert and as OCHIN liaison. · Attends monthly OCHIN Site Specialist virtual meetings. · Distribute information as needed to end users regarding EMR or workflow changes. · Work collaboratively with clinical staff to brainstorm and manage requests for system improvements. · Collaborates with EPIC to test new features and upgrades prior to implementation. · Manages Epic Outlook mailbox and/or ticket requests by prioritizing and responding to staff requests. · Opens and monitors JIRA support tickets. Requirements: Minimum Education and Experience: Required: Minimum of an associate degree and additional training in clinical Information Technology Minimum of 3 years' experience as an EPIC trainer and ESA Certification Experience as an EHR Support Analyst, trainer or similar role preferred. Current EHR Support Analyst Certification is preferred. Ability to create support documentation and education materials. The Culture Index survey designed to provide the employer with a blueprint of what traits. Please click on the link below or cut and paste in the browser and complete the Culture Index survey *********************************************** PIecd1be8f1727-26***********9

Job Description MDW Associates is seeking a full-time Business Specialist to provide sound financial stewardship, expert analysis, and innovative approaches to our National Aeronautics and Space Administration (NASA) client at Glenn Research Center (GRC) in Cleveland, OH. Onsite requirement for this position is four (4) days per week. The Business Specialist performs a combination of some or all of the following duties: Create purchase card requests with required justifications & approvals for the Administrative Business Unit Team. Follow specific naming conventions for purchase card orders. Attach all required documents for purchase card requests. Maintain an electronic copy of administrative records. Reconcile or dispute transactions upon receipt of statement. Provide customer service with attention to detail and sense of urgency for the clients of Glenn Research Center. Ensure funds availability and create order logs for purchase card requests. Follow Service Level Agreements established to processes work transactions based on client's expected volume throughput. Understanding policies: Must understand and adhere to their organization's policies and procedures for purchase cards. Training: Must complete all required training. Using the card for official business: Must set up orders for only the use of the card for official government business and not for personal use. Following procurement regulations: Must set up purchase card orders for the purchase of goods and services in accordance with procurement regulations and internal office procedures. Maintaining records: Must maintain records of all transactions. Following dollar limits: Must observe all dollar limits. Using the card ethically: Must set up purchase card orders for use of the card ethically and appropriately. Required Experience/Skills: 6+ years of experience in budget analysis or related field Excellent written and oral communication skills Prior analytical experience Candidates for this position must be proficient with the Microsoft Office Suite with specialized skills in Excel Education Requirements: Candidates for this position must possess a HS Diploma or equivalent Company Description Incorporated in 2012, MDW is a small business headquartered in Washington, DC with offices in Huntsville, AL. We provide Federal government clients with consulting, management services, advisory and assistance services, decision support, strategic planning, process planning and improvement, task execution and metrics analysis. Our mission is to make our clients more successful by providing honest assessments, exceptional analysis, prudent advice, direct communication, and hard work. Our core capabilities include: Strategic Planning Cost Estimating Budget Programming and Justification Budget Execution Acquisition Management Financial Systems Support & Integration MDW Associates, LLC ("MDW") is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, age, marital status, covered veteran status, mental or physical disability, pregnancy or any other unlawful basis unrelated to the ability to do the job. MDW seeks to employ talented, ethical, and entrepreneurial-minded persons. Our applicants and employees are protected from discrimination as required by Federal law. Additional Information We offer a competitive and comprehensive benefits and compensation package for our employees, including but not limited to: Health Dental Vision Group Life Insurance/Long Term Disability/Short Term Disability Retirement/401(k) Flexible Leave Policy All information will be kept confidential according to EEO guidelines.

Admin Support Specialist Duration: PERM Shift: 1st ; 8AM-5PM, 30 hours a week, flexible schedule, (training the first 2-3 weeks will be 6 hours a day) Salary: $40k-$52k High School Diploma, GED or associate's degree 3+ of experience within Administration Excellent customer service experience and phone presence. Understanding of basic accounting, A/P and SOH systems Day to Day: Insight Global is seeking an onsite Admin Support Specialist for one of our largest clients in Cleveland, OH . On a day-to-day basis this candidate will need to have daily interactions with the tenants of the building, maintain and managing budgets for the building (daily spend transactions), and help with Facility Manager (SOH) support - reporting, DAS invoices. They will also be in charge of processing invoices in A/P system, processing work orders (SOH system) and maintain contracts/contractors via tracker (SOH). They will also need to be able to process access badges, credit card expense report and track maintenance staff support.

Primary Responsibilities: Filing and Data Entry: Accurately file physical and digital documents, and input data into company systems. Inventory Management: Organize and maintain the maintenance department inventory, including parts, files, and invoices. Record Management: Prepare and package files for off-site storage. Physical Labor: Work on the shop floor, requiring the ability to lift up to 50 lbs. and wear appropriate personal protective equipment (PPE). Qualifications: Strong organizational and time management skills Attention to detail and accuracy Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to work independently and as part of a team Physical fitness to lift heavy objects and work in a shop floor environment Preferred Qualifications: Previous experience in administrative or clerical roles Knowledge of inventory management systems Experience working in a manufacturing or industrial setting

Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education with housing, meals, and more-and all costs are covered. Thanks to the generosity of Milton and Catherine Hershey, who founded the school in 1909, the school is fully endowed and has the resources to ensure both students and staff are provided everything they need to thrive. MHS is hiring married couples to become flex houseparents. Flex houseparents are couples who reside in on-campus student homes, guiding and nurturing a group of approximately 8-12 students. Flex houseparents provide a consistent family-like structure for students and handle responsibilities such as driving, administering medication, budgeting, reporting, etc. When initially hired, flex houseparents cover different student homes before being assigned to one specific home. Benefits · Salary of $43,825 per person (a total compensation package of approx. $150,000 per couple which includes free housing, meals while on duty, utilities, and more) · Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings · Relocation assistance and paid training provided · Schedule of nine days on followed by three days off. Workdays include a period of personal time while students are at school · Three-week paid summer vacation Qualifications: · Experience working or volunteering with youth, preferably from under-served settings · This is a two-person job for couples who have been legally married for at least two years · Both spouses should be age 27 or older · No more than three dependent children may reside in the student home · Abide by a smoke-free and weapon-free campus. No alcohol is permitted while on duty · Limitations on pets. Only fish and one dog of approved breeds is permitted · Valid driver's license; ability to become certified to drive student home vans · Couples must be comfortable leading students in daily devotions and take students to Judeo-Christian Sunday chapel services (Note: Proselytizing is prohibited) · High school diploma or GED required · Must be able to lift up to 50 lbs. · Candidates must demonstrate a high degree of integrity as all staff are role models for students. · Both spouses must complete an individual employment application This is a unique career path that takes consideration and commitment from both spouses. If you have any specific questions before or after applying, please reach out to our recruitment team at *********************************.

About Us: Race Winning Brands (RWB) is an accumulation of independent businesses, each with market-leading brand recognition, that sells primarily pistons and other engine-related components into the Automotive and Powersports markets (high-performance racing, motorcycles, all-terrain vehicles, snowmobiles, personal watercraft, etc.). The companies are market leaders in manufacturing highly engineered engine components in their respective fields. RWB's customer base runs the gamut from recreation to the very highest levels of professional racing, in every facet of the Automotive and Powersports Industries. The products supplied are forged and cast pistons, connecting rods, crankshafts and their complementary components, piston rings, bearings, gaskets, camshafts, and other internal valve train and engine components. Other products include suspension, braking, clutching, and chassis components. Race Winning Brands has an immediate opening for a Paid Media Specialist to join our team. As a Paid Media Specialist, you will be responsible for developing and implementing effective paid media strategies to drive brand awareness, increase website traffic, and generate leads. You will work closely with the marketing team to optimize campaigns, analyze data, and make data-driven decisions to achieve our marketing goals. You will also be responsible for contributing to the organic SEO strategy ensuring that the organic and paid avenues are aligned. The ideal candidate has a strong background in paid media advertising, a robust understanding of SEO best practices, excellent analytical skills, and a passion for staying up-to-date with the latest industry trends. Requirements: Develop and execute paid media strategies across various digital platforms, including search engines, social media, display advertising, and other relevant channels. Conduct keyword research, competitor analysis, and audience targeting to optimize campaign performance and maximize ROI. Create and manage paid media campaigns, including ad copy creation, bid management, and budget allocation. Monitor and analyze campaign performance metrics, such as click-through rates, conversion rates, and cost per acquisition, and make data-driven recommendations for optimization. Collaborate with the marketing team to align paid media strategies with overall marketing objectives and campaigns. Contribute to overall organic SEO strategy and best practices Stay up-to-date with industry trends, best practices, and emerging technologies in paid media advertising. Conduct A/B testing and implement optimization strategies to continuously improve campaign performance. Generate regular reports on campaign performance and provide insights and recommendations to stakeholders. Collaborate with external agencies and vendors to ensure the successful execution of paid media campaigns. Stay informed about changes in search engine algorithms, social media platforms, and other relevant advertising platforms to ensure compliance and maximize campaign effectiveness. PM21 Qualifications: Bachelor's degree in marketing, advertising, or a related field. Proven experience as a Paid Media Specialist, Buyer or another similar role. In-depth knowledge of paid media advertising platforms, such as Google Ads, META, LinkedIn Ads, and programmatic advertising platforms. Strong analytical skills and the ability to interpret data and make data-driven decisions. Proficiency in using analytics tools, such as Google Analytics, to track and measure campaign performance. Excellent written and verbal communication skills. Strong attention to detail and the ability to manage multiple campaigns simultaneously. Ability to develop and implement by brand a social media strategy working with stakeholders within the brand leadership and content management. Create reports tracking such as CPC, ROAS, AOV, LTV, CAQ and other such metric to measure effectiveness of spend. Ability to work independently and collaboratively in a fast-paced environment. What You'll Get: Eligible for Medical, Dental, Vision Insurance as of Day One Employer Paid Life and Disability Insurance HSA with Employer Contributions 401(K) Retirement Plan with Company Match Employee Wellness and Assistance Programs Paid Maternity/Paternity Leave Paid Time Off 13 Paid Company Holidays EEO Statement: Race Winning Brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. PI1969ec9188ad-26***********0