Client Specialist - Burberry, Part Time - Valley Fair
Specialist Job 11 miles from Palo Alto
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Instant access to earned wages with
PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
The Bloomingdale's Client Specialist's primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience.
Essential Functions:
Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships
Embrace and be proficient with technology
Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice
Participate in the merchandising and operational requirements of the role
Qualifications and Competencies:
High School Diploma or equivalent required
1-2 years related experience
Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
Ability to think creatively, strategically and technically
Ability to work a flexible schedule based on department and Company needs
Physical Requirements:
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping and color vision
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdales JOBS.com.
Information Technology Support Specialist
Specialist Job 2 miles from Palo Alto
POur client, a prestigious law firm, is seeking a Desktop Support Consultant to support their team!
In this role, you will be responsible for the setup, maintenance, configuration, installation, and relocation of computer hardware. Additionally, you will serve as a point of escalation for complex technical issues while aligning with the departmental objectives of Global Technology Solutions (GTS) by planning and executing projects.
Key Responsibilities:
Address user issues reported through our current ITSM tool or management requests and maintain updated tickets throughout the resolution process.
Perform the setup, configuration, installation, and maintenance of computer equipment, operating systems, and application software.
Evaluate and diagnose hardware and equipment failures effectively.
Provide user support for Apple device hardware and management systems.
Ensure accurate tracking and maintenance of equipment inventories.
Participate in research, data collection, and project execution as required.
Ensure the security of workstations against malicious software and facilitate antivirus updates.
Undertake escalated tasks and various projects assigned by management.
Perform any other duties or responsibilities as assigned.
Required Knowledge, Skills & Attributes:
Proficiency in troubleshooting, fixing, and utilizing a range of technologies, including but not limited to:
Active Directory
Adobe Acrobat
Antivirus/malware software
Apple mobile devices
Cisco Phones/Polycom
Computer Encryption (PGP)
Desktop Management
Document Management Systems (DMS)
Document Comparison Tools
Helpdesk Ticketing System (ServiceNow)
Knowledgebase Systems
LAN/WAN/VLAN Systems
MDM solutions (Intune)
MS Office Suite
Network Cable Routing (IT closets)
Network Troubleshooting
Printers Config/Install
Remote Access Tools (RSA)
Remote Assistance Software (Proxy)
Remote Office Phone Support
SharePoint Editing
Software Deployment
System Management Software (SCCM)
TCP/IP Knowledge
Video Conferencing (HDVC)
Windows 10/11 OS troubleshooting
Windows 10/11 Registry
Experience in installing, configuring, and troubleshooting computer hardware.
Proven track record in resolving issues with Microsoft Office and other desktop applications.
Strong customer service and interpersonal skills.
Excellent oral and written communication abilities.
Effective conflict resolution skills.
Results-oriented mindset with a focus on consistent follow-up and closure of tickets.
Ability to interact effectively with users at all organizational levels.
Capability to communicate technical issues to users in easily understood terms.
Familiarity with Project Management processes and ITIL frameworks.
Willingness to share knowledge and provide coaching to others.
Education & Experience Summary:
4-7 years of experience in computer hardware configuration and repair within a network environment.
Minimum of 2 years of experience in a role requiring strong customer service skills related to end-user computer support.
High school diploma is required.
A+ certification is preferred.
ITIL certifications, specifically v3 Foundations, are preferred.
Physical Activity & Other Requirements:
Capability to lift and carry up to 30 pounds when necessary.
Ability to stand or walk for a minimum of 4 hours per day.
Willingness to work outside standard business hours to accommodate global team meetings and calls.
Availability for on-call shifts.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Senior Desktop Support Engineer
Specialist Job 21 miles from Palo Alto
Our client is seeking a Senior Desktop Support Engineer! This position is located in San Jose, California.
Provide hands-on desktop and deskside support for both hardware and software-related issues
Troubleshoot and resolve technical issues including system startup problems, OS issues, drivers, and peripheral device support
Offer email troubleshooting for users, with a focus on Exchange/Outlook issues
Support new hires and terminations, including inventory management and cleanup processes
Collaborate with the team to handle system patches and technical troubleshooting
Handle a variety of support requests, with ticket volumes varying depending on project needs
Desired Skills/Experience:
Experience with ServiceNow
Experience with SharePoint & Teams
Experience with Atlassian Confluence for engineering documentation
Experience supporting VIP and Executive Users
Benefits:
Medical, Dental, & Vision Insurance Plans
401K offered
$35.00 - $50.00 (est. hourly rate)
Technology Support Specialist
Specialist Job 28 miles from Palo Alto
This employee's primary job duty is to provide on-site support to the office personnel including software and hardware assistance for desktop, laptop and remote access. Please keep in mind that we are a relatively small organization and flexibility is important, including possible work assignments outside the confines of this description.
Responsibilities to include but are not limited to:
Provide support for legal specific software and Microsoft Office 365 (Outlook, Word ,Excel and PowerPoint)
Hardware support for desktops, Laptops, Printers, and mobile devices such as iPhones, including configuring and troubleshooting.
Assist with Imaging desktop and laptops, installing software and configure for new users.
Proficient in providing helpdesk support through remote assistance, phone support, and on-site desk-side assistance.
Respond to incidents and technical service requests as they arise.
Diagnose hardware issues and contact warranty support for repair.
Take ownership of tickets and communicate progress with Manager and customers in a timely manner.
Maintain a high degree of customer service for all support requests and incidents.
Help maintain conference room technology and assist with conference room setups as needed, including performing daily checks to ensure that all equipment is working properly.
Required Qualifications:
A minimum of two plus years in a technical support role in a Law firm
Excellent customer service, Excellent written and verbal communication skills
Ability to multi-task, prioritize and handle pressures well in a fast-paced environment.
Strong technical, analytical, and problem-solving skills
Demonstrated expertise in Active Directory users and Group Policies, including user provisioning and access management.
Experience in imaging laptops and desktops, installing software, creating system images, and creating software deployment packages.
Strong background with Microsoft Azure, Servers Administration, Network switches/firewalls, LAN Segmentation, Email Routing, and Wi-Fi troubleshooting.
Experience with legal-specific software applications used in law firms such as CCC Macros and Compulaw.
BENEFITS
We offer excellent benefits (medical/dental/FSA/401(k)), competitive salary and discretionary bonuses and profit sharing contributions.
Executive IT Support Specialist
Specialist Job 28 miles from Palo Alto
My client is seeking an Executive IT Support Specialist. The Executive IT Support Specialist will provide day-to-day support to the Executive Staff and Trading Floor employees of the company. This position will require a candidate that will be the technical expert on all areas of end user system support. Location: On-site in San Francisco, CA
Responsibilities:
Primary point of contact interfacing directly with executive-level staff to deliver outstanding customer service.
Have strong analytical and technical skills to systematically resolve issues related to workstations, virtual machines, laptops and mobile devices.
Be able to work effectively independently as well as collaboratively with a local or remote team
Provide exceptional customer service while being able to manage day-to-day IT operations and critical situations.
Understand and communicate the urgency of all issues as appropriate.
Ability to provide remote support for a hybrid environment.
Document issues/problems and solutions for both IT team members and end users.
Work closely with other IT departments or vendors to escalate and resolve issues.
Be available as on-call support as needed.
Basic Qualifications
10 years relevant technical and functional experience in a hybrid Windows based environment
10 years of experience supporting Windows workstations and laptops
10 years of experience providing technical support and demonstrated career growth
5 years of experience in customer facing positions and regular exposure to executive level employees
Bachelor's degree in a relevant field required. Will consider years of experience and/or certifications in lieu of degree
Preferred Qualifications
Financial Industry experience is preferred
Strong diagnostic and troubleshooting skills to restore immediate use of systems.
Working knowledge of video conferencing technologies such as Webex, Zoom and Microsoft Teams.
Experience with financial applications i.e., Bloomberg, Factset, Eze, Charles River, a plus.
Strong familiarity with desktop security products.
Strong understanding of Active Directory Administration.
Strong understanding of virtual desktops using vSphere, Horizon Client.
Support of Lenovo Desktops & Laptops, MSFT Surface, iPhones, iPads.
Microsoft Configuration Manager, Microsoft Endpoint Management.
Experience with MDM systems such as Microsoft Intune.
Experience with MFA such as RSA and MS Authenticator.
Functional knowledge of one or more IT infrastructure fundamentals (e.g. basic networking skills, server, email, SSO, mobile devices, and identity and access).
Strong documentation and communication skills.
Experience and proficiency with infrastructure and cloud
System administrator level of knowledge of common IT systems (Networking, servers, etc.)
Experience leading IT projects with multiple departments both in IT and outside of IT
Technical Support Specialist
Specialist Job 13 miles from Palo Alto
Source One is a staffing services company and we're currently looking for the following individuals to work for an autonomous vehicle (AV) company in Foster City, CA.
Title: TeleOperations Operator (Technical Support Specialist)
Location: Foster City, CA (fully on-site)
Pay Range: $29/hr (W-2) plus benefit offerings (listed below)
Various Shifts Available:
Hours: 7:30 AM - 4:00 PM OR 3:30 PM - 12:00 AM
Days: Multiple shifts available (Mon-Fri, Wed-Sun, Thurs-Mon, Fri-Tues OR Sun-Thurs)
Job description: Our client is helping an innovative, on-demand autonomous ride-hailing company hire multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system.
As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure.
Responsibilities:
- Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation
- Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines
- Assist in gathering performance metrics and reporting observations to improve system functionality
- Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface
- Follow company protocols and regulatory requirements to maintain high operational standards
Requirements:
- Excellent driving history and no criminal history
- 2+ years of experience in operations, technical support, software testing, or a similar field
- Comfortable working with Windows and Linux operating systems; basic understanding of QA testing principles
- Excellent written and verbal communication skills
- Willingness to work flexible shift hours
Bonus Qualifications:
- Experience with QA testing or working in the autonomous vehicle industry
- Bachelor's degree in STEM, analytics, or related field
- Basic understanding of data analysis to help build out and analyze metrics
- Strong familiarity with video game-style controls or simulation software
Benefits:
- Pre-tax commuter benefits
- Employer subsidized health care benefits
- Flexible Spending Account for healthcare-related costs
- Short and long term disability coverage and life insurance
- 401k package
IT Support Specialist (Tier 2)
Specialist Job 16 miles from Palo Alto
We are seeking an IT Support Specialist for one of our growing clients in the Hayward, CA area. As part of a highly collaborative IT team, you will provide onsite and remote support to a large workforce, ensuring smooth IT operations in a fast-paced environment.
Location: Hayward, CA (Onsite M-F)
Contract Duration: 12 Months+ (Potential to extend)
Hourly Pay: This job expects to pay about $30-35/hr W2 plus benefits.
What You Will Do:
Provide Level 1 & Level 2 technical support to employees across multiple locations.
Troubleshoot hardware, software, and network issues for both onsite and remote users.
Manage and support Microsoft 365, Active Directory, Intune, SharePoint, Teams, and Exchange.
Maintain account provisioning and device management in Azure AD and Entra ID.
Handle ticketing system requests (Zendesk or similar), resolving 270+ tickets per month.
Assist with GPOs, Patch Management, and system configurations.
Collaborate with vendors and escalate issues when necessary.
Ensure clear documentation of issues and resolutions for knowledge sharing.
Deliver exceptional customer service, acting as the face of IT for end users.
What Gets You The Job:
MUST HAVE 3-5 years of Level 2 IT support experience in an enterprise environment
MUST HAVE Strong knowledge of Microsoft 365 Admin, Intune, Active Directory, SharePoint, Teams, Exchange, DNS, and DHCP
Experience managing GPOs, Patch Management, and endpoint security tools
Familiarity with ticketing systems (Zendesk, ServiceNow, Jira, or similar)
Strong troubleshooting and remote support skills
Ability to train and assist end users with IT tools and applications
Excellent documentation, communication, and customer service skills
IT certifications or a degree in Computer Science, IT, or a related field (preferred but not required)
Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us ELEVATE your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Branch Operations Specialist
Specialist Job 2 miles from Palo Alto
Job Title: Branch Operations Officer
Job Type: Full-time
Industry: Retail Banking
The Branch Operations Officer plays a critical role in providing personalized banking services, operational leadership, and ensuring exceptional client experiences. This position demands extensive knowledge of banking operations, regulatory compliance, and financial products and services. The Branch Operations Officer collaborates closely with the Branch Manager to foster branch growth, staff development, and client retention.
Key Responsibilities:
Provide strong operational leadership, guidance, and support to branch staff.
Schedule and manage branch staffing to ensure optimal coverage and customer service.
Ensure compliance with bank policies, procedures, and applicable state and federal regulations.
Maintain branch security through training staff on security protocols and managing security measures (keys, combinations, cash limits, etc.).
Oversee and review branch documentation, operational reports, and certifications to maintain accuracy and compliance.
Approve transactions within assigned limits, manage exceptions, and perform supervisory overrides as necessary.
Manage and resolve complex customer inquiries, account disputes, and escalations professionally and efficiently.
Perform various operational tasks, including teller transactions, new account openings, and routine branch maintenance duties.
Collaborate closely with the Branch Manager to achieve targeted deposit growth through sales programs, client prospecting, business development, and client relationship management.
Actively participate in promotional activities and community engagement, including at least 10 hours of CRA volunteer work annually (compensable).
Other duties and responsibilities as assigned by management.
Supervisory Duties:
Directly manage and supervise up to 5 branch employees, including Client Service Representatives and New Account staff.
Conduct regular performance evaluations, provide training, development, and coaching to staff.
Manage employee scheduling, confirm accurate timekeeping, and assist Branch Manager with performance management tasks.
Oversee critical operational tasks, such as processing daily large transaction reports, NSF exception items, and compliance-related documentation.
Qualifications:
Minimum of 8 years of banking experience, including at least 4 years in a supervisory role.
Minimum of 4 years of direct operations experience in retail banking.
Proficiency in Microsoft Word, Excel, Outlook, and core banking systems.
Notary Public designation preferred.
This position requires strong interpersonal, leadership, and organizational skills, along with the ability to resolve challenging situations with professionalism, discretion, and fiscal responsibility. The Branch Operations Officer will play a vital role in supporting branch operations, staff development, and client satisfaction.
About Us:
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status
Help Desk Support (White-Glove) - Perm (On-Site)
Specialist Job 2 miles from Palo Alto
Essential Duties & Responsibilities:
Monitor and prioritize support tickets based on urgency
Ensure all tickets are accurately logged and responded to within SLA, including detailed notes for each incident.
Install and configure computer systems and applications
Image Windows PCs for deployment to end users
Troubleshoot software application issues on Windows 11 systems
Diagnose and repair hardware computer hardware failures and replace parts as required
Set up, configure, and troubleshoot iOS devices (iPhones and iPads)
Seek support from manager and/or senior staff on overdue incidents or more help is required to resolve a call
Escalate major incidents or issues to IT management quickly and clearly
Document issue resolution for Help Desk knowledge base and share knowledge with team
Participate in 24 x 7 On Call rotation
Qualifications:
3-5 years help desk / desktop support experience (preferably in Legal, Private Equity / Hedge Fund space)
Proficiency with Windows 10/11, Microsoft O365, Zoom, Teams, Microsoft OneDrive and Teams
Extensive experience providing white glove support to C-level employees
Experience supporting audio and video conferencing rooms and systems
Experience supporting Windows and iOS devices with MDM tools such as ABM and Intune
Excellent written and verbal communication skills, able to clearly communicate steps to resolve user's issues
Team-oriented, flexible, and adaptable to a fast-paced and changing environment
Knowledge of network technologies including Local Area Networks, Home Networks, and VPNs
Ability to adhere to company standards and procedures to ensure continuity across all IT functions
Ability to meet tight deadlines and work well under pressure
The ability to lift and move IT equipment (up to 30 lbs.)
Experience with scripting and automation tools such as PowerShell is a plus
Communications Operations Specialist (Public Relations)
Specialist Job 11 miles from Palo Alto
supporting client.
The ideal candidate will be responsible for monitoring and analyzing media activities, generating comprehensive reports, and utilizing various tools to streamline communication operations.
The public relations manager objectives or KPIs are designed to track and measure the public relations manager's operational efficiencies, including metrics like improving the brand's share of voice, improving the ability to communicate succinctly and effectively in a crisis, and increasing the number of brand impressions over time.
Responsibilities:
Collaborate with external agencies to understand media metrics and develop strategies to achieve communication goals.
Utilize media monitoring tools to track and analyze media coverage and sentiment.
Gather and analyze media metrics, including reach, impressions, and engagement across various channels.
Collaborate with the communications team to develop comprehensive reports that provide insights into media performance and impact.
Maintain a strong understanding of media coverage and industry trends to inform strategic communication efforts.
Manage and optimize media data using G-Suite, Cision PR Newswire, and other relevant platforms.
Requirements:
Bachelor's degree in Communications, Marketing, or a related field.
Proven experience in media metrics and reporting within a corporate PR organization or PR agency setting. (5 years of experience )
Proficiency in G-Suite, Cision PR Newswire, and other media monitoring tools.
Strong analytical skills and the ability to interpret and present complex data effectively.
Excellent written and verbal communication skills.
Detail-oriented and capable of managing multiple projects simultaneously.
Familiarity with emerging trends and best practices in media analytics and monitoring.
Work closely with internal teams to ensure accurate and timely distribution of media reports and insights.
Contribute to the development and enhancement of media monitoring strategies and processes.
Required:
Project Management
Data Analysis
Communications Operations
Detail-Oriented
Public Relations
Additional:
Metrics
Marketing
Excellent written and verbal communication skills
Languages:
English (Speak, Read, Write)
Minimum Degree Required:
Bachelor's Degree
Pay Range: $35 - $40
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
Facilities Operations Specialist
Specialist Job 16 miles from Palo Alto
Job Title: Facilities Operations Specialist
Job Type: Full-Time
About the Role:
We're looking for a Facilities Specialist who takes pride in creating a clean, safe, and efficient workplace. This role proactively maintains our space, ensures smooth daily operations, and enhances the employee and guest experience. If you're detail-oriented, hands-on, and love keeping things running seamlessly, we'd love to have you on our team!
Key Responsibilities:
Facility Maintenance: Perform routine cleaning, minor repairs, and upkeep of shared spaces to maintain a professional and welcoming environment.
Proactive Care: Identify and address maintenance needs before they become issues, working with vendors when necessary.
Inventory & Supplies: Monitor and replenish janitorial and facility supplies to ensure the office is always stocked.
Event & Meeting Support: Set up and break down spaces for events, meetings, and company gatherings.
Safety & Compliance: Conduct regular checks to ensure all spaces meet health, safety, and accessibility standards.
Collaboration: Work closely with workplace operations, IT, and other teams to ensure smooth facility functionality.
What You Bring:
Experience in facilities, janitorial, or maintenance roles (bonus if in an office or corporate setting).
Ability to troubleshoot minor building issues (lighting, plumbing, furniture assembly, etc.).
Strong organizational skills and attention to detail.
A proactive mindset-seeing what needs to be done before being asked.
A team-oriented, helpful attitude with a commitment to excellent service.
Certified Peer Support Specialist
Specialist Job 42 miles from Palo Alto
Under the supervision of the Program Manager, the Peer Support Specialist works directly with program participants, community-based providers, and government agencies to assist participants in orientation to services and successfully navigating their community reintegration processes. Through strength-based participant engagement, the Peer Support Specialist is responsible for helping participants address obstacles, barriers, avoid re-incarceration, substance abuse and relapse, and other detrimental life stressors. This position works face-to-face with program participants to provide lived experience that may be invaluable to current participants. The Peer Support Specialist provides individualized and group services to assist in the removal of barriers and risks and managing needs. The Peer Support Specialist is required to utilize the (16) Peer Support Special competencies as defined by the California Mental health Services. Additionally, the Peer Support Specialist is required to utilize evidence-based practices for participant engagement and the provision of services including but not limited to Motivational Interviewing, Stages of Change, Cognitive Behavior Therapy, Information and Referral, and Advocacy. The Peer Support Specialist is required to provide all services under Drug Medi-Cal and Medi-Cal standards of practice and care.
MINIMUM QUALIFICATIONS
A current Peer Support Specialist Certification from a granting institution endorsed by the California Department of Health Care Services and the California Mental Health Services Administration.
Lived experience with criminal justice and/or behavioral health systems.
Strong oral, written and interpersonal communication skills.
Intermediate computer skills required.
Must meet security clearance requirements.
Must possess a current TB Test.
Must possess a current California Driver's License.
Comply with applicable ethical and professional standards of conduct.
Ability to promote culturally appropriate and gender responsive services.
COMPENSATION
$28.00 per hour to $31.00 per hour depending on experience.
Program Specialist
Specialist Job 34 miles from Palo Alto
_______________________________________
OUR SCHOOL
Invictus Academy is a high performing independent public charter school located in El Cerrito, and we are seeking team members who want to join our team and create an exceptional school.
Invictus creates joyful, rigorous classroom cultures where students understand the importance of the content they are learning, and how it connects to their everyday lives and ambitions. We work to ensure that in every lesson, the heavy lifting is done by our students.
We build trusting, authentic relationships with students, families, and colleagues. With these relationships as our foundation, we work closely with each other to support students in meeting the highest academic and behavior expectations. At Invictus, we are eager to learn about and implement restorative approaches to support students to be their best selves.
Invictus Academy of Richmond embodies humility and constantly strives to strengthen our knowledge, skills, and practice. We crave feedback and welcome opportunities to grow through observations, coaching meetings, and professional development.
We are fiercely solutions-oriented. We never shy away from a problem that we must solve to achieve our mission, but always bring potential solutions to the table.
_______________________________________
ESSENTIAL FUNCTIONS
We are seeking a highly motivated and experienced Program Specialist to join our Special Education Team. The Program Specialist will play a crucial role in ensuring that students with diverse learning needs receive the necessary support and resources to achieve success. The ideal candidate will be passionate about inclusive education and dedicated to promoting equity and excellence for all students.
We are seeking exceptional individuals to execute the following essential job functions and professional responsibilities:
Manage, coach, and develop the Special Education Team including the Education Specialists and Instructional Aides.
Create and maintain master schedules for members of the SpEd team.
Develop and implement policies, procedures, and programs to support students with special needs in accordance with state and federal regulations.
Collaborate with the Director of MTSS to integrate special education initiatives into the overall school plan.
Monitor and ensure compliance with IDEA, ADA, OCR, CRDC and federal and state regulations and ensure that all IAR practices are legal and ethical for each student/family so that each child has the opportunity to achieve at a high level and be prepared for post-secondary success.
Ensure timelines for IEP processes are maintained, including assessment timelines, meeting timelines and service and data tracking timelines.
Coordinate the evaluation and identification process for students with disabilities, including conducting assessments and facilitating multidisciplinary team meetings
Oversee individualized education plans (IEPs) and associate service provision for students with disabilities, ensuring that all components are aligned with state standards and student needs.
Coordinate external partnerships and contractors providing services (such as speech and language and occupational therapy) for students and liaise with SELPA.
Coordinate with the Director of MTSS, Director or Operations and Back Office support to complete CALPADS reporting.
Ensure Special Education Local Plan Areas (SELPA) reporting requirements are completed, in coordination with the Director of Operations and Back Office providers.
Serve as an active member of the Multi-Tiered System of Supports (MTSS) team, monitoring and tracking progress for middle and high school students.
Serve as the administration liaison for all IEP meetings.
Provide professional development and guidance to school staff, including General Education teachers, Dean's Office staff, and Special Education staff, including teachers, paraprofessionals, and related service providers to enhance their knowledge and skills in supporting students with diverse learning needs and new legal mandates.
Develop and implement strategies to promote inclusive practices and support the integration of students with disabilities into general education classrooms.
Ensure continuous improvement and coordination of Special Education services and compliance for Students with IEPs.
Support the coordination and oversight of standardized state testing and testing logistics for students with disabilities.
Support summer school and credit recovery programming to ensure students with disabilities stay on their graduation pathway.
Build positive and collaborative relationships with parents/guardians of students with disabilities, providing support and resources to address their concerns and questions.
Collaborate with community organizations, agencies, and service providers to enhance support services and resources available to students with disabilities and their families.
Organize and facilitate meetings and workshops to educate parents/guardians and community members about special education programs and services.
Actively supervise students during transitions such as arrival, homeroom, passing periods, lunch, and dismissal.
Attend and participate in school-wide events including Back to School Night, Parent/Teacher conferences, End of the Year events, Grade Level Meetings, Department Meetings, Summer Professional Development, weekly Professional Development during the school year, and other assigned meetings.
Demonstrate proficient use of technology to communicate with staff, families, and community members using multiple school-based platforms.
Utilize Educational Technology platforms for curriculum development and planning.
Implement, monitor, and sustain school-wide IAR systems and expectations.
Other duties as assigned by the Principal or an administrator.
PROFESSIONAL RESPONSIBILITIES
Demonstrate regular and consistent attendance in order to perform essential functions of the role.
Collaborate with staff and leadership to continuously improve practices and address student needs effectively.
Foster open and respectful communication, offering and receiving constructive feedback to enhance personal and team performance.
Set and hold high expectations for academics and behavior.
Develop trusting, authentic relationships with students and their families.
Create and maintain a joyful, safe, structured, and engaging school and classroom culture.
Demonstrate passion for the content area you coach.
Encourage students to take risks and learn from their mistakes and create opportunities for students to leverage the power of their voice.
Supervise and engage with students in-person to ensure student safety and learning.
Uphold and model core values, including purpose, perseverance, productivity, growth mindset, integrity, leadership, joy, gratitude, mindfulness, and kindness.
Perform any other reasonable duties or responsibilities as assigned by your supervisor.
Participate in the performance evaluation process, which is based on adherence to the outlined responsibilities and qualifications.
______________________________________________________________________________
PUBLIC SCHOOL EMPLOYMENT REQUIRED QUALIFICATIONS
Earned Bachelor's Degree.
Pass a Criminal Background Check through the Department of Justice.
Obtain a negative TB reading prior to starting employment.
DESIRED QUALIFICATIONS
Clear California Special Education Teaching Credential and/or a California Pupil Personnel Services Credential.
Demonstrate a deep knowledge and experience working with students who have IEPs and 504 plans.
Team lead or supervisor experience.
Knowledge of California A-G requirements.
Experience monitoring and analyzing data to inform instruction.
Excellent written and oral communicator.
Professional, warm and collaborative with students, families, and colleagues.
Bilingual in Spanish.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
This full-time and on-site position requires sufficient mobility to report to campus, work in an office, and engage with students, families, and colleagues, with or without reasonable accommodations. The role may involve light lifting, pushing/pulling, standing, sitting, and bending for extended periods. Success in this role requires working well under pressure, meeting deadlines, and adapting to stressful and unpredictable environments. The employee must effectively prioritize and organize tasks while maintaining open and respectful communication with families and community members using school platforms and technology. Attendance and active participation in school-wide events, professional development sessions, and other assigned meetings are essential.
NON-DISCRIMINATION
Invictus Academy acknowledges and agrees that all persons are entitled to equal employment opportunity. Invictus Academy shall not discriminate against applicants or employees on the basis of race, color, religion, sex, gender, gender expression, gender identity, sexual orientation, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other characteristic protected by California or federal law. Equal employment opportunity shall be extended to all aspects of the employer-employee relationship, including but not limited to recruitment, selection, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and dismissal from employment.
Sales And Service Specialist
Specialist Job 25 miles from Palo Alto
We are seeking a qualified Sales/Service Representative to join our team. The ideal candidate will meet or exceed customer needs while fulfilling the sales goals of our organization within a multi-state regional area. Responsible for sales/service activities and service calls for end users within region and OEM Support (public transportation OEM parts and accessibility add-ons*) and Account management.
Responsibilities
Applicant will be responsible for maintaining and servicing several OEM in the region including training and account management.
Responsible to promote, sell, and secure new business while maintaining and managing existing accounts.
Develop new business opportunities with customers served while ensuring our products specifications are written in current and future orders for bid.
Provide accurate sales forecast and market data to Regional and National Manager.
Position may require up to 80% travel to customer, sister companies, etc.
Demonstrated competency in managing contracts and OEM customers.
Must be self-motivated and able to manage a home office as well as be an effective time and territory manager - remote role*
Strong mechanical aptitude and ability to communicate unique selling points to a broad audience including Engineering, Operations, Maintenance and Safety professional because of the custom engineered product offerings.
Qualifications
3 years of relevant sales experience in the public transportation Sector, or equivalent, including project and account management preferred
MUST have a service/sales background with a industrial/manufacturing organization and have experience servicing equipment in the field
High school diploma/equivalent required, college degree preferred.
Experience using a CRM preferred.
Strong Microsoft Office applications skills.
Night Operational Specialist (Part-Time)
Specialist Job 28 miles from Palo Alto
About the Role:
Servi-Tek is looking for a highly organized and experienced Operations Specialist to join our team! You'll play a key role in ensuring our janitorial operations meet the highest standards by training and supervising night staff, overseeing compliance with safety protocols, and ensuring operational consistency.
Key Responsibilities
Train new and current employees on job cards, cleaning protocols, and safety standards.
Supervise and support janitorial staff, floaters, and floor techs.
Ensure full utilization and updates in Servi-Trak.
Conduct inspections and manage supply inventory.
Submit reports, manage employee changes, and handle timekeeping issues.
Oversee hiring, interviews, and employee discipline (with HR coordination).
Maintain compliance with labor laws, SDS postings, and safety procedures.
Participate in weekly operations meetings and provide nightly reporting.
Results / KPIs
100% Completion of all trainings
100% Incident reporting during shift
100% Servi-Trak work order updates
100% Inventory reports and supply orders
100% Janitor supervision and supply distribution
Qualifications
2-3 years janitorial experience (preferred)
1-2 years supervisory/training experience (preferred)
Experience with safety enforcement (preferred)
High School Diploma or equivalent (required); College degree (preferred)
Valid Driver's License and proof of insurance (required)
Skills & Competencies
Strong communication and leadership skills
Comfortable with Apple devices (iPad, Pages, Keynote, etc.)
Effective time management and multitasking
Problem-solving with a sense of urgency
Able to work independently and in team settings
Additional Information
Pay: $27/hour
Auto Allowance: $500/month
Employment Type: Part-Time (Night shift)
Location: San Francisco, Bay Area (On-site)
Must pass E-Verify
Product Specialist - Graduate Considered
Specialist Job 28 miles from Palo Alto
Product Specialist - AI Software - Graduate Considered
A brilliant opportunity for a talented Graduate or experienced professional to work as a Product Specialist, joining a market-leading disruptive software technology firm that has just opened a new international office in San Francisco. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This is an ideal time to join this growing organization and be guided by some of the brightest minds in this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine-learning platform.
Location: San Francisco - initially full-time in the office; after 3 months hybrid can be discussed (worth noting that opportunities are also open in Dallas, New York & London)
Salary: $75,000 - $80,000 basic salary + generous OTE + healthcare, dental, pension etc.
Requirements for Product Specialist - Graduate Considered
A minimum of a 3.5 GPA bachelors from an internationally renowned University in a STEM or Law related discipline
Fantastic academic history through High School & University (please ensure all academic achievements are listed on your resume)
Basic scripting knowledge in Python or Bash
Excellent customer-facing skills with brilliant communication skills
A motivated self-starter with a problem-solving attitude
Strong aptitude for picking up technologies
Ability to work with autonomy and as part of a team
Keen to pursue a career as a Product Specialist: (Note: This role is not a traditional Product Manager or Marketing position, as the job title has occasionally led to confusion. Please refer to the responsibilities section for further clarification).
Responsibilities for Product Specialist - Graduate Considered:
As a Product Specialist, you will collaborate closely with prospective clients during their trial phases, offering expert guidance on live projects and cases. Working alongside the sales team, you will play a key role in converting prospects into customers. For existing clients, you will liaise with the Support and Technical teams, ensuring a positive experience with the technology and helping clients maximise their investment. This will include:
You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team)
Manage live customer projects from planning to final review
Provide customer training to new and existing customers
Deliver workflow advice to customers using the product
Identify significant new projects
Basic troubleshooting, and escalation of issues to the tech team
Gain an in-depth understanding of the company's technology so you can advise customers how to import/export data
Provide updates to the management team on accounts
What this offers
Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates
An exciting opportunity supporting projects on a machine learning platform
A good remuneration and benefits package
Applications
If you have top academics and would like to apply, we would love to hear from you. Please ensure when applying you include your degree classification/GPA or equivalent on your resume. Please send an up-to-date resume via the relevant link.
We're committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing ******************************** (if this email address has been removed by the job-board, full details for contact are available on our website).
Keywords: Entry-Level / Trainee / Graduate / Technology Solutions Specialist / AI Product Expert / Customer Success Specialist / Product Relationship Manager / Technical Sales Consultant / Product Advocate / Client Solutions Specialist / Technology Integration Specialist / Customer Engagement Specialist / Solution Architect / Software Engineer / Product Consultant / Customer Experience Manager / Technology Specialist / Product Liaison Officer / Sales Support Specialist / Implementation Consultant / Customer Technology Advisor / Python / Bash / Computer Science / Engineering / Mathematics / Physics / Chemistry / Biology / Law / Biotechnology / Data Science / Artificial Intelligence / Information Technology / Economics / Mechanical Engineering / Electrical Engineering / Robotics / Biomedical Engineering / Statistics / Software Engineering / Astronomy / Nanotechnology / Genetics / Neuroscience / Materials Science / Finance
********************************************************************************
RedTech Recruitment Ltd focus on finding roles for engineers and scientists. Even if the above role isn't of interest, please visit our website to see our other opportunities.
We are an equal-opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Billing Specialist
Specialist Job 21 miles from Palo Alto
We are seeking a detail-oriented and organized Billing Coordinator to join our team. The ideal candidate will be responsible for daily billing activities and will work closely with five project managers to ensure accurate and timely processing of invoices. This role requires strong communication skills and the ability to manage multiple tasks efficiently.
Day to Day:
Responsible for the timely preparation of accurate costing and billing of service work for service technicians and project managers
Processing credits and rebills for various reasons including previous billing errors
Experience billing clients via email and client portals and processing on-line billings invoices
Data entry and any other duties and responsibilities as assigned by the Service Business Processes Manager, or Billing and Dispatch Supervisor
Processing daily invoices (15-20) a day
Desired Skill Set:
Must be comfortable with commuting to San Leandro for an on-site role
2+ years of experience of direct billing and invoicing
Experience with daily billing
Strong Excel experience creating Look-Ups and Pivot Tables
Experience billing within a Construction, HVAC, or Plumbing industry is highly preferred or Medical Billing
Experience working directly with field techs, project managers or sales teams to review and confirm billing information if from a manufacturing or construction background
Experience creating and reviewing PO's and Invoices
Experience with any accounting software ex: Great plains, SAP, Oracle, JD Edwards
Ability to work in a fast-paced environment
Compensation:
$27.00/hr to $30.00/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Collections Specialist
Specialist Job 21 miles from Palo Alto
Loan Adjustments Officer (Collections):
At CommonWealth, we serve the financial needs of more than 40,000 people who live or work in Santa Clara County. We are seeking candidates who share our value and commitment to building stronger communities through financial health - one member at a time. In addition to a competitive base salary, our compensation package includes:
12 paid holidays
17 days of Paid Time Off (PTO) during first year of employment
Up to 2% discounts on loans--including first mortgages*
401(k) Plan with Company Match`
Medical, dental, vision insurance
Long-term disability insurance
Life insurance
Voluntary insurance
Employee assistance program
Financial Wellness benefits and resources
Tuition reimbursement and more
We are currently accepting applications for a Loan Adjustments Officer based in our San Jose Corporate Office.
As a Loan Adjustments Officer, your major responsibilities will include:
Controlling delinquent loan accounts.
Collecting delinquent loan payments and minimizing loss.
Responsible for the management and control of assigned collections queues.
Contacting delinquent accounts, taking appropriate actions as deemed necessary to bring accounts current. Analyzing financial situation of delinquent borrowers and using skip tracing tools to assist in locating delinquent members. Thoroughly documenting all collection activity within the collection notes.
Reviewing and recommending delinquent loans for extension or workout options in accordance with policies and standards.
Our ideal candidate will possess excellent knowledge of collections policies, procedures, and practices. Excellent written and verbal communication skills in addition to a professional appearance and demeanor are a must. Working knowledge of Word, internet use for skip tracing source. A minimum of one to two years' related collections experience is required. Previous collections experience in a credit union or financial services environment is a plus. Bilingual (Spanish/English) preferred.
Pay Range: $26.50 - $33.00/hour; based on skills and experience.
For immediate consideration, apply today!
CommonWealth is an Equal Opportunity Employer
Billing Specialist
Specialist Job 28 miles from Palo Alto
*Please note that we are currently NOT accepting solicitations from external recruiters or agencies for this position. We encourage interested candidates to apply directly through our careers page.*
Bartko Pavia, with over 45 years of expertise, is a distinguished boutique law firm specializing in complex litigation, labor and employment law, and retail leasing. Our deep understanding of our client's business goals shapes our strategies and tactics in the important matters we handle. At Bartko Pavia, we take care of our clients, our Bartko family, and we have fun and make money. Bartko Pavia is where we don't expect you to contort yourself into someone you aren't. We assess what's special about you; your unique skills; and we provide you with the platform to shine. We see you.
Responsibilities:
• Assist with monthly client invoicing process. This includes generating prebills, making necessary edits and coordinating transmission of invoices either directly to clients or via client's electronic billing portal.
• Monitor and assist with collection of accounts receivable to ensure timely payment.
• Respond promptly and professionally to client inquiries related to billing and account status.
• Prepare reports, summaries, and spreadsheets for billing analysis and forecasting.
• Assist with month-end and year-end financial closings, including reconciliation of billing records.
• Maintain accurate and up-to-date client billing information and documentation.
• Help onboard new clients into the billing system and ensure proper setup of billing formats and rates.
• Other duties as assigned
Qualifications:
• Minimum of three years of billing experience, preferably in a professional services or law firm environment.
• Proficiency with Microsoft Excel; ability to create and manipulate spreadsheets for billing analysis.
• Familiarity with billing software such as LMS, Legal Tracker, or other electronic billing platforms.
• Law firm experience is a strong plus.
Patent Specialist
Specialist Job 28 miles from Palo Alto
Our client, a multinational law firm, is seeking a US Patent Specialist to join their team!
About the Role - US Patent Specialist
This role provides advanced administrative support for patent prosecution, focusing on U.S. patent matters. This role involves managing client portfolios, handling USPTO filings, tracking deadlines, and ensuring high-quality service and satisfaction for assigned clients.
Key Responsibilities:
Manage all administrative aspects of U.S. patent prosecution for assigned clients using in-depth knowledge of USPTO processes.
Build and maintain strong client relationships to anticipate and meet client needs.
Maintain manual and electronic dockets; track and communicate deadlines to attorneys and coordinate with the docketing team.
Prepare and file accurate USPTO documents, such as Information Disclosure Statements, in line with official rules and firm protocols.
Process incoming mail and USPTO correspondence; report updates to clients and maintain electronic records.
Follow client-specific guidelines and preferences in all tasks.
Respond to client inquiries and provide updates on patent portfolios.
Stay current with U.S. patent regulations, including 37 C.F.R. and MPEP.
Support team members by handling overflow work and mentoring junior staff.
Assist with administrative tasks such as client onboarding/offboarding, fee submissions, and special projects.
About You
A bachelor's degree or prior experience in patent law is preferred, with 2-3 years of progressive experience in patent prosecution required.
Skilled at managing tasks independently from start to finish, with minimal guidance.
Possess in-depth knowledge of USPTO procedures, including familiarity with the 37 C.F.R., MPEP, and tools like Patent Center and Assignment Center.
Demonstrate exceptional accuracy and attention to detail, with strong proofreading skills to ensure error-free work.
Committed to delivering outstanding client service, both internally and externally.
Strong written and verbal communication skills, along with solid grammar and math abilities.
Highly organized and able to prioritize under pressure and meet tight deadlines.
Approaches challenges with professionalism and knows when to escalate concerns.
Technically adept, with proficiency in relevant tools (e.g., docketing systems, virtual file management) and the ability to learn new software quickly.
Flexible and available for overtime, as needed, to support workflow demands.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.