Specialist jobs in Parsippany-Troy Hills, NJ - 2,787 jobs

One of the large Asia/US eCommerce logistics companies is looking for a detail-oriented Customs Entry Specialist to support air import operations in the JFK / New York area. This role focuses on monitoring inbound shipments, preparing customs documentation, coordinating with carriers, and helping ensure cargo is released smoothly and on time. You'll work in a fast-paced environment handling compliance paperwork, checking commercial documents, and supporting the clearance process from start to finish. This is a strong opportunity for someone early in their customs brokerage career who wants to grow in international logistics. Ideal background: 1-3 years in customs or trade compliance Comfortable working under time pressure Familiar with tariff classification and import documentation Strong attention to detail and organization Fluent in English and Mandarin Apply today to be part of the great supporting team.

To be considered, please apply through the link here. We are seeking an experienced and independent Insurance Claims Specialist with 7+ years of multi-line claims experience to manage and resolve claims across Marine Cargo, Property & Casualty, Automobile, Workers' Compensation, and Liability/Litigation. The role also supports contract reviews by assessing insurance-related provisions to ensure alignment with policy coverage and claims protocols. The ideal candidate will also provide support to the Insurance Manager and General Manager on special insurance projects as needed, contributing to broader departmental goals and demonstrating flexibility beyond core claims duties. ESSENTIAL JOB DUTIES: Manage the end-to-end claims process for: -Marine cargo/inland transit -Commercial property and general liability -Automobile (fleet and HNOA) -Workers' Compensation (“WC”) -Litigated liability claims, including bodily injury and third-party property damage Handle end-to-end claims for marine, property, liability, auto (fleet/HNOA), WC, and litigated matters including bodily injury and third-party property damage. Review policies to assess coverage, exclusions, deductibles, and retentions Coordinate with brokers, carriers, adjusters, and Internal legal counsel Support contract review by evaluating insurance clauses (limits, AI, Waiver of Subrogation) and identifying potential risk/coverage gaps Draft claim notifications and ensure compliance with policy timelines Provide loss history, reserve, and claim summaries to assist with renewal preparation Collaborate with Legal, MGC, and MAC BU Operations to resolve claims Participate in claim reviews and strategic discussions in recovery efforts Support the GM and Insurance Manager with special insurance-related projects as needed, and demonstrate flexibility in cross-functional assignments. MINIMUM EDUCATION REQUIREMENTS: Bachelor's degree in insurance or business-related fields or equivalent experience. MINIMUM EXPERIENCE AND CAPABILITY REQUIREMENTS: 7+ years of insurance claims experience across multiple P&C lines, including marine and litigated claims. Strong working knowledge of insurance policy language, ISO forms, and manuscript policies. Familiarity with contractual risk transfer principles and ability to analyze insurance-related clauses. Experience coordinating with external counsel and adjusters on complex/litigated claims. Proficiency in claims systems, Microsoft Word and Excel, and document management platforms. Technically skilled in both claims handling and policy interpretation. Detail-oriented with excellent judgment and risk awareness. Confident in reviewing contract language from an insurance perspective. Collaborative and able to communicate effectively with both technical and non-technical stakeholders. Able to manage competing priorities and operate independently. Must have the ability to work with deadlines and work in a fast-paced and dynamic work environment. Requires excellent written and verbal communication skills. Must be able to work in a multi-cultural business environment. JOB-RELATED CERTIFICATION: CPCU, ARM, or AIC designation preferred

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Long Term Contract Who We Are Teceze is a global IT services and consulting company delivering reliable technology solutions to enterprise clients across multiple industries. We specialize in end-user computing, infrastructure support, and managed IT services, enabling our clients to operate efficiently with minimal disruption. At Teceze, we value technical excellence, customer satisfaction, and proactive support, and we empower our teams to deliver high-quality, on-site IT services. Job Overview Teceze is hiring an experienced Desktop Support Engineer to support one of our prestigious enterprise clients. This is a 100% on-site role requiring hands-on expertise in desktop and laptop support, hardware and software troubleshooting, system imaging, and IT asset management. The ideal candidate will have strong communication skills and a customer-focused approach to ensure smooth IT operations and high user satisfaction. The Desktop Support Engineer will be responsible for installing, configuring, maintaining, and troubleshooting end-user computing environments, including desktops, laptops, peripherals, printers, and conference room equipment. The role also includes vendor coordination, inventory management, VIP user support, and hands-and-feet assistance for infrastructure and data center teams. Key Responsibilities Install, configure, and support desktops, laptops, mobile devices, peripherals, and software in Windows and mac OS environments. Diagnose and resolve hardware, software, and network connectivity issues in a timely manner. Perform IMAC (Install, Move, Add, Change) activities for IT assets. Coordinate with vendors for hardware repairs, replacements, and warranty support. Provide high-touch VIP user support and conference room/AV support, including meeting setup and troubleshooting. Support printers, Office 365 applications, and endpoint security/compliance tools. Maintain accurate IT asset inventory, documentation, and ensure SLA compliance. Provide Hands & Feet support for server, network, and data center teams as required. Document incidents, resolutions, and procedures in the ticketing system and contribute to the knowledge base. Required & Preferred Skills Strong hands-on experience in desktop and laptop support in enterprise environments. Proven expertise in Windows and mac OS operating systems. Experience supporting Office 365 and common enterprise applications. Basic network troubleshooting knowledge (LAN, DHCP, DNS). Familiarity with IT asset management, inventory tracking, and vendor coordination. Exposure to data center environments, including physical server support, is a plus. Experience with hardware racking, cabling, and labeling is preferred. Excellent communication and interpersonal skills with a customer-first mindset. Strong problem-solving ability and willingness to work in a fast-paced, on-site environment.

The Client Relations Specialist acts as a trusted point of contact for clients, helping guide them through case-related questions, coordinating communication with legal teams, and ensuring accurate documentation and follow-through. This position requires empathy, professionalism, and the ability to manage multiple client interactions in a fast-paced environment. Key Duties Act as the primary contact for client communications, responding to questions and providing timely case updates Explain legal procedures, next steps, and timelines in a clear and approachable manner Partner closely with attorneys and support staff to communicate client needs and ensure efficient case progress Collect, organize, and maintain client information within internal systems and databases Manage client intake processes, including document collection and eligibility verification Conduct regular outreach to clients regarding case milestones, required actions, and deadlines Support client experience initiatives, including feedback collection and service improvement efforts Address client concerns professionally and escalate issues when appropriate Handle sensitive information in compliance with confidentiality and ethical guidelines Qualifications & Skills Bachelor's degree preferred or equivalent professional experience Previous experience in a legal, professional services, or client-facing role strongly preferred Excellent verbal and written communication skills with a strong client-service orientation Ability to manage sensitive conversations with discretion and professionalism Strong organizational skills and ability to prioritize in a high-volume environment Proficiency with Microsoft Office and client or case management software Comfortable working independently while collaborating with cross-functional legal teams Bilingual skills are a plus, but not required

Well X Spring is an innovative startup in the medical and decentralized science (DeSci) industry. Our mission is to develop a secure, decentralized healthcare application that empowers individuals to curate and value their data ownership. We are committed to leveraging cutting-edge technology to transform the healthcare data landscape. At Well X Spring, we are dedicated to fostering impactful change in how healthcare data is managed and utilized. Role Description This is a full-time, on-site Operational Specialist role located in Brooklyn, NY. The Operational Specialist will oversee and streamline day-to-day operations to ensure organizational efficiency and productivity. Responsibilities include managing projects, supporting operational processes, improving systems, and contributing to strategic initiatives. Additionally, the specialist will collaborate with teams across departments to identify and implement solutions for optimal performance. Qualifications Strong Analytical Skills to assess processes, identify improvements, and drive data-driven decisions Excellent Communication and interpersonal skills to effectively collaborate with team members, stakeholders, and clients Experience in Sales with knowledge of customer relationship management and fostering business growth Proficiency in Operations Management and Project Management to ensure efficiency and deliver projects on time Organizational, problem-solving, and time management abilities Bachelor's degree in Business, Operations, or a related field is preferred Experience with decentralized platforms or tech-enabled healthcare solutions is a plus

Lumen is a leading health tech company empowering people to improve their metabolic health and lose weight sustainably, with revolutionary device-to-app technology that measures metabolism through a single breath. Lumen helps 300,000+ people worldwide understand how their bodies respond to nutrition, sleep, exercise, and stress levels in real time. It provides individualized recommendations that prioritize high-impact habits to improve metabolism and help people reach their weight loss goals. We are looking for a Customer Experience (CX) Specialist to play a key role in delivering exceptional support and building meaningful relationships with our customers in a fast-growing health-tech company. Our CX team plays a critical role in ensuring a seamless customer journey, supporting users throughout their experience with our product, and helping them achieve their health goals with confidence and clarity. As a CX Specialist, your focus will always be on providing empathetic, accurate, and timely support, while representing the voice of the customer internally and contributing to continuous improvement across our processes and customer experience. This is an excellent opportunity to be part of a customer-centric team, work with cutting-edge technology, and grow your career in a mission-driven environment. Responsibilities Handle incoming customer inquiries via email and chat, providing accurate, clear, and timely assistance Respond to customer reviews and feedback across multiple platforms in a professional and brand-aligned manner Resolve customer issues efficiently, aiming for first-contact resolution whenever possible Support order and account management, including memberships, cancellations, renewals, shipping, returns, and upsell opportunities in line with company policies Perform basic product troubleshooting and explain results or app behavior clearly to customers Identify, document, and escalate complex or high-priority issues to the relevant internal teams Maintain high performance across key CX metrics, including response time, resolution rate, and CSAT Actively contribute to improving processes, documentation, and the overall customer experience What we're looking for Excellent verbal and written communication skills in English Proven experience in customer support or customer experience, preferably in a B2C environment Strong ability to handle challenging conversations, de-escalate issues, and respond with empathy and professionalism Comfortable working with ticketing systems and support tools (Salesforce experience is a strong advantage) High attention to detail and commitment to accuracy in customer communication Strong time-management and multitasking skills, with the ability to prioritize effectively in a fast-paced environment Willingness to learn and understand our product, including basic technical and results-related concepts Skills that will help you excel in this position A customer-first mindset with a genuine passion for helping people Strong problem-solving and analytical thinking skills Ability to balance efficiency with quality and empathy A team player who communicates clearly and collaborates effectively across teams Comfortable working with KPIs and performance goals Curious, proactive, and motivated to continuously improve

ADP is hiring a Resolution Support Specialist I. In this position you will respond to requests for research and issue resolution that require research time to resolve, thereby allowing front line associates to be available to clients. In addition you will work on special projects that support client satisfaction and retention. To succeed in this role, you must be comfortable working in a fast based environment where adaptability, responsiveness, and empathy are must-haves. Over the phone and in writing, your communication style is clear and easy for our clients and internal partners to understand and act on. You will need to balance your workload, handle back-to-back inquires, and use solid decision making to determine the best path to resolution. You take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP. You must have the ability to flex and adapt in this role. You thrive in an environment where you set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility. RESPONSIBILITIES: You adhere to a daily schedule and organize yourself to deal with a high volume of different tasks. Receives requests for research and issue resolution via phone, email or queue. Determines appropriate corrective action to resolve issues and minimize impact to clients. Managing your own caseload and follow up, while adhering to internal SLAs for response times. Performs duties of inbound Client Service Representative or Sales Support Specialist during peak periods. Helps onboard new clients with a focus on driving positive client satisfaction surveys Performs proactive check-ins with clients via email and phone calls. Successfully navigates through all systems and properly utilizes each system to its full potential i.e. Omni, Tops, CEH, DBAL, PES, Plan Sponsor Website, Admin Web, RUN. Utilizes de-escalations skill to resolve issues, escalating them to management when appropriate. Suggests and implements procedural and process changes for achieving team goals/performance functions. Building rapport, establishing trust and shining with professionalism on every interaction Aptitude to grasp new concepts or tools by actively learning. Makes decisions based on available resources, constraints and organizational values. You should be available to work overtime hours during peak times Performs other related duties as assigned QUALIFICATIONS REQUIRED: * 1 year experience in a client service call center environment required. * FINRA 6 & 63 required A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: * Experience noted above, OR * Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact. Available Locations Florham Park, New Jersey, United States Allentown, PA, United States El Paso, TX, United States Louisville, Kentucky, United States Dallas, TX, United States Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $16.35 - USD $33.17 / Hour* * Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.

Department Support Services Reports To Director of Support Services Education Requirement High School Diploma/ Equivalent FLSA Non- Exempt Salary $25.50 hourly Schedule 35/ hours a week, including one weekend day ( i.e. Sunday-Thursday or Tuesday- Saturday) Potential Hours: 10pm-6am, 11pm-7am, 7am-3pm, 3pm-11am ORGANIZATION OVERVIEW The Ali Forney Center (AFC) is dedicated to protecting LGBTQ+ youth from the harms of homelessness and empowering them with the tools needed to live independently. Founded in 2002, AFC provides comprehensive services, including housing, healthcare, and educational support to over 2,000 youth annually. AFC's mission is to create an affirming and supportive environment where LGBTQ+ youth can thrive. POSITION OVERVIEW The Support Services Specialist is responsible for creating and maintaining a secure and affirming environment for clients to meet their service needs and goals. The Support Services Specialist will work overnight to manage reception, mail as well as provide support for the day-to-day operations of the Ali's Place, and the Overnight Support Services team. The Support Services Specialist will also coordinate with the Operations Team to order and stock supplies and clothing for clients as needed The ideal candidate will be compassionate and provide exceptional client support while utilizing a trauma-informed lens by assisting in care and resource navigation in a fast-paced environment. KEY RESPONSIBILITIES Greet, assist, and direct clients and visitors promptly and appropriately. Manage front door and virtual door assistant. Track and record client traffic through the appropriate systems. Conduct assessments and provide appropriate referrals for clients as needed. Respond to complaints and de-escalate clients and visitors as needed. Monitor and supervise clients in open areas, including reception, community room, and bathrooms. Supervise youth in the community room, welcome desk, and/or waiting area. Assist Ali's Place Team in the management of the community room and office space. Answer telephones, greet clients, welcome visitors, and provide information about Ali's Place programs to new and prospective clients, including policies, rules & expectations. Manage the client mail system by sorting, organizing, and retrieving mail. Provide a listening ear to youth and engage in client support and de-escalation practices as needed. Perform data entry and keep data organized according to contractual obligations. Work with the Operations Team to make sure client supplies are well stocked. Track inventory and submit supply needs to the appropriate system. Assist with creating and facilitating client events and creating community Document daily services, and maintain data in a timely manner. Complete and distribute incident reports, as needed. Create new client visitor profiles in the lobby track system, as needed. Communicate with the client care teams IT and Facilities, and program supervisors Complete and distribute incident reports, as needed. Maintain client confidentiality and quality care. Attend mandatory staff meetings, training, and regular supervision. Other duties as assigned. QUALIFICATION Competencies Communication: Excellent verbal and written communication skills to effectively interact with youth, colleagues, and supervisors. Empathy: Ability to understand and share the feelings of others, providing compassionate support to youth. Problem-Solving: Strong ability to identify problems and develop effective solutions independently. Teamwork: Ability to work collaboratively with the treatment team, IT and Facilities, and program supervisors. Adaptability: Flexibility to adapt to changing priorities and handle emergencies calmly and efficiently. Organizational Skills: Strong organizational skills to maintain accurate documentation and manage multiple tasks effectively. Cultural Competency: Awareness and understanding of the cultural and social issues affecting LGBTQ+ and homeless youth. Conflict Resolution: Ability to mediate and resolve conflicts among youth and between youth and staff. Qualifications Demonstrated compassion and empathy in client-centered work. Knowledge of psychosocial needs of LGBTQ/homeless youth population is essential. Strong cultural awareness and competency in diverse environments. Accuracy/attention to detail and ability to multitask and prioritize in a fast paced environment a must. Excellent organizational skills with keen attention to detail. Proven ability to multitask and manage competing priorities in high-pressure settings. Capable of working independently while also collaborating effectively within a team. Resourceful and solution-oriented approach to problem-solving. Strong verbal and written communication skills. Physical Requirement Some heavy lifting, reaching, and bending Technical Skills Computer literacy, including knowledge of basic software applications (Google suite). Familiarity with the internet and email communications. Enters data and produces reports using agency systems with accuracy and attention to detail. FULL-TIME BENEFITS & PTO Paid sick, vacation, personal, 12 holidays Medical Dental Vision 4O1k (matching) EAP program Bilingual (Spanish) speaking candidates are encouraged to apply. Transgender and gender non-conforming people are encouraged to apply. The Ali Forney Center is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage candidates of all backgrounds to apply.

Salary: $75,000 per year About Bond No. 9: For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city: New York. Bond No. 9, headquartered at 9 Bond Street in NoHo, celebrates the city with women's, men's, and unisex eaux de parfum. Our dual mission is to restore artistry to perfumery and to mark every New York neighborhood with a scent of its own. We are seeking a digitally driven, detail-oriented, and customer-focused individual to join our team as a Customer Service & E-Commerce Specialist, supporting our direct-to-consumer business and ensuring an exceptional client experience. Key Responsibilities: Customer Service & Client Experience: Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. 9 tone of voice. Escalate inquiries when necessary and provide feedback to improve service processes. Manage eCommerce returns and exchanges, ensuring warehouse processing and timely refunds. Partner with retail and warehouse teams on order fulfillment and omnichannel initiatives. Track customer satisfaction and provide insights to drive process improvements. Assist in mapping the post-purchase journey and testing initiatives to enhance the client experience. E-Commerce Operations & Merchandising: Maintain and update the DTC product catalog, including product pages, banners, offers, and content in line with brand guidelines and launch calendars. Support new product launches, promotions, and sampling initiatives (e.g., GWP, bundles, exclusive offers). Monitor product availability, coordinate stock updates, and ensure site accuracy. Partner with marketing, creative, and HQ teams to optimize imagery, copy, and SEO. Assist with A/B testing and site personalization initiatives to improve conversion and engagement. Performance Tracking & Analytics: Compile and analyze performance reports covering sales, orders, traffic, and conversion KPIs. Maintain campaign and content trackers to assess promotional effectiveness and identify optimization opportunities. Track competitive activity and provide insights to inform business strategy. Skills & Experience: 3+ years of experience in customer service and eCommerce operations, preferably in luxury beauty or fragrance. Strong interpersonal skills and a positive, proactive attitude. Highly organized, analytical, and detail-oriented. Knowledge of eCommerce platforms, digital marketing, and CRM systems. Proficient in MS Excel, PowerPoint, and Word. Spanish-speaking a plus. Entrepreneurial mindset with a passion for luxury fragrances, eCommerce innovation, and delivering exceptional client experiences. Why Bond No. 9? Join a pioneering fragrance brand rooted in New York's culture and creativity. Work closely with a passionate, collaborative team in a fast-paced, luxury environment. Be part of shaping our customers' online journey and representing iconic fragrances worldwide.

Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for devoting their attention to the care and development of the people we support in one of the Agency's residential facilities. Interacts in a manner which fosters dignity and learning in a way that helps lead to greater independence. Helps create a homelike atmosphere for the people we support in an agency facility. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Residence Program Specialist will include but are not limited to the following: Provides care and assists with personal development and independence of the people we support. Ensures that all measures for safety and well-being are maintained at highest level. Provides training for the people we support in activities of daily living and in development of self-help and social skills. Maintains a personalized, homelike atmosphere in the residential facility. Attends weekly staff meetings as well as any other assigned meetings and in-service trainings. Prepares concise written reports including Incident Reports, Progress Notes and other reports as assigned. Responds to crisis situations and medical emergencies, including accidents by taking quick and decisive action. Ensures actions are conducted in a manner that prevents abuse, and reports observations of co-workers who may be abusive in accordance with established procedures. Administers appropriate first aid based on visible symptoms and medical history of the people we support in accordance with established guidelines and accepted first aid practices. Summons police, fire, ambulance or other emergency personnel if situation warrants it. If an emergency has caused a person we support to exhibit behavior that is threatening or dangerous, may have to utilize strategies for crisis intervention in accordance with OPWDD approved Behavior Management guidelines. Provides transportation for the people we support in agency vehicles to and from work, shopping, programs, restaurants, movies, doctor's appointments, etc. Assists with meal planning and preparation as well as with purchasing of food and supplies. Demonstrates an understanding of and implements behavioral programs. Participates fully as a member of interdisciplinary plan. Maintains an ongoing informal exchange of information. Maintains written logs for recording daily activities. Performs housekeeping, cooking, laundry, light maintenance and light preventative maintenance duties as needed to maintain a safe and homelike environment. Supervises any other activities as may be necessary to maintain quality of the program. Dispenses prescribed medications to the people we support after successful completion of the medication administration course, and in line with Agency protocol. AMAP's are supervised by residential nurse in all areas related to medication administration. Completes all activities related to skill buildings as outlined in individual program plans Provides support around personal hygiene, i.e. toileting, bathing and changing as needed. Handles all personal documents of the people we support in a secure and confidential manner. Performs related duties as requested. Requirements QUALIFICATIONS To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Valid New York State Driver's License and must maintain it in good standing Ability to read, write, speak and understand English Good oral and written communication skills Good interpersonal skills necessary to interact effectively with co-workers, employees, residents and their families Ability to analyze problems and determine corrective measures EDUCATION and/or EXPERIENCE High School Diploma or GED required Six months of related experience is preferred but not required Salaried employees must be approved Medication Administration Personnel (AMAP) at time of hire or within six months of date of hire in salaried status. This training is provided by ADAPT Community Network, if needed. COMPENSATION: $19.06/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Conduct advanced research in AI and Generative AI to develop novel algorithms and models Explore and implement state-of-the-art techniques in machine learning deep learning and generative models Collaborate with cross functional teams to integrate AI innovations into products and services Stay updated with the latest trends and breakthroughs in AI research and contribute to thought leadership Analyze complex datasets to extract insights and improve AI model performance Document research findings and prepare technical reports and publications Participate in internal and external knowledge sharing sessions and workshops Roles and Responsibilities: Lead AI and Generative AI research projects from concept through deployment ensuring alignment with organizational goals Design prototype and validate AI models addressing realworld challenges Optimize and finetune AI models for scalability and efficiency Mentor junior researchers and contribute to building a strong AI research community Collaborate with product managers and engineers to translate research outcomes into practical applications Evaluate emerging AI tools and frameworks to enhance research capabilities Ensure compliance with ethical standards and data privacy regulations in AI research Mandatory Certificate: Aws Certified Machine Learning Specialty IBM AI Engineering Professional Certificate

Purchasing and General Office Specialist We are seeking a detail-oriented and proactive Purchasing/General Office Specialist to support our supply chain and procurement operations. This role involves managing purchasing activities, coordinating with vendors, and maintaining efficient office workflows. The ideal candidate will have a strong understanding of materials management, procurement, and inventory control. You will be working with our vendors, negotiating prices and deliveries, issuing POs, checking material receipts and approving invoices. Ideally you already have some knowledge of manufacturing and metal working equipment. Responsibilities: Source and purchase materials, supplies, and equipment from approved vendors Develop vendor relationships Track orders, manage inventory, and ensure timely deliveries Maintain purchase records and vendor files Support daily office operations (phones, data entry, scheduling, etc.) Assist management with quotes, invoices, and general paperwork Communicate with vendors, customers, and internal staff professionally Qualifications: Minimum 5 years experience in purchasing, and office administration (industrial/manufacturing background preferred) Good computer skills (Excel, Word, email); basic math. Excellent verbal and written communication in English. Ability to be organized, multitask and prioritize Reliable transportation - position is on-site in North Yonkers This position offers an opportunity to contribute significantly to our company's efficiency while developing expertise in procurement and office management within a dynamic organization. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Work Location: In person Renee Sawyer, HR Manager Graphite Metallizing Corporation 1050 Nepperhan Avenue Yonkers, NY 10703 USA email: *************************** website: ******************

About Us: Anthos|Home is an innovative nonprofit transforming the way New York City residents with housing subsidies locate and secure stable housing. Modeled after Brilliant Corners in California, Anthos|Home streamlines the apartment search, approval, and move-in processes while addressing gaps in the NYC voucher housing system. We aim to be a game-changer for New Yorkers who are unhoused or at risk of homelessness. The Role: Anthos|Home is seeking an experienced social worker to serve in the new role of Aftercare Specialist - Rapid Rehousing. The Aftercare Specialist - Rapid Rehousing (RRH) will work in a team reporting to the Aftercare Supervisor - Rapid Rehousing. In this role, the Aftercare Specialist - RRH will be responsible for working with Participants throughout their program enrollment to ensure housing stability before, during, and after placement. The Aftercare Specialist - RRH will conduct needs assessments for all Participants, working with the household to address goals related to education, employment, health, and mental health. The Aftercare Specialist- RRH is the primary point of contact for Participants from referral through housing and aftercare and should also work closely with the Participant's support network including the Aftercare Supervisor - RRH, the Aftercare Associate - Opportunity Navigator, and the Property Provider, as needed. Key responsibilities include: Assess immediate needs of clients and makes appropriate referrals to prepare to be rapidly rehoused and to support stabilization in permanent housing Identify Participant strengths and barriers to stability and assist Participants to reducing barriers and linking to resources and services Provide aftercare, case management, and advocacy services to Participants Provide proactive follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem-solving, and identification of resources Biweekly contact by phone, in addition to quarterly in-person in-unit contact once participant is housed to ensure general overall safety and wellness of the participant Provide referrals to community resources, as needed, for issues related to mental health, wellness, legal, and other areas of support Attend meetings and case conferencing as needed to ensure collaborative supports are being provided to the Participants to ensure stability Respond to emergencies during normal business and after hours, participating in the on-call roster for all of Anthos|Home Participants and Property Providers Maintain thorough and accurate progress notes and correspondence while maintaining the confidentiality of program Participants, staff, and organizational information at all times. Complete tasks and provide support within the Aftercare Team on an ad hoc basis. Qualifications and Skills: The ideal candidate for Aftercare Specialist - Rapid Rehousing is someone who enjoys working with youth and people of all backgrounds. A bachelor's degree in Social Work or a related field, and/or 4-6 years of experience working with people in the housing and human service sector is required. Additional Skills include: Bilingual in Spanish/English Excellent interpersonal skills Familiarity with the NYC housing market and voucher system Excellent verbal, written, and communication skills Willingness to travel and make regular visits in the community Ability to use public transportation or meet the same travel requirements with reasonable accommodation Ability to ascend/descend stairs, as some work locations may not have accessibility to an elevator, or meet the same requirements with reasonable accommodation Experience with community-based outreach Experience working with youth a plus Ability to utilize critical thinking skills in decision-making situations, good organizational, data analysis, and record-keeping skills, and good independent judgment Proficiency in MS Word, Salesforce, Excel, and PowerPoint, and familiarity with online data systems, bonus if candidate has experience with Salesforce or Eccovia Passion for the mission of the organization Ability to work in a diverse environment Compensation and Benefits: Competitive starting salary: $65,000 - $70,000 Hybrid work environment (3-5 days in office/field per week) Tuesday - Saturday schedule a possibility Comprehensive benefits package including: Health, dental, and vision insurance 401(k) with 4% employer match Generous paid time off Summer Fridays in August Professional development opportunities Current wellness perks: Weekly yoga classes, ClassPass subscription Join Our Team: Be part of a mission-driven organization making a real difference in New York City. Apply now to join the Anthos|Home family and help create stable homes for those who need them most. How to Apply: Please send your resume and cover letter through our careers site. Anthos|Home is committed to fostering a workplace where all individuals have equal opportunities to succeed. We are an Equal Opportunity Employer and encourage individuals of all backgrounds, experiences, abilities, and lived experiences to apply. Lived experiences is defined to include, but is not limited to, homelessness and/or housing instability. We believe that a range of perspectives strengthens our team and enhances our ability to serve communities effectively. Any applicant who requires an accommodation during the application process should contact Anthos|Home to request such an accommodation.

Consistently promote and model the Firm's Client Service Principles in teamwork, work product, and personal interaction. Ensure exemplary client service to all internal and external clients; proactively promote client service throughout department and teams; respond to peer requests with recognition that request serves a client or Firm need. Docket incoming US Patent Trademark Office and foreign filing mail into docketing database; double checking for accuracy. Write effective notes into the database to ensure shared knowledge and historical reference. Routinely apply judgment to ensure that risk management is safeguarded, and docket data is complete and reliable. Manage all forms of correspondence is accurately entered into the database and record keeping system. Investigate perceived discrepancies and inconsistencies in due dates and dockets; analyze and review mail where response dates are not apparent or where contingencies may exist; report issues and findings to appropriate attorneys and staff. Review outgoing filings; de-docket relevant dates in the docketing database; forecast and enter next action. Ensure that any discrepancies in docket dates and responses are appropriately resolved and corrected. Review relevant documents, such as letters, faxes, email, etc., relating to foreign filing responses and de-docket as appropriate; follow through with foreign filing specialists and department members as necessary. ABOUT YOU: Minimum three to five years of patent docketing experience preferred. Strong proficiency in Microsoft Office programs, including Word. Availability to work overtime, flexibility regarding work schedule.

Role: CMC Submission Specialist We are seeking an experienced CMC Submission Specialist to support the preparation, management, and execution of Chemistry, Manufacturing, and Controls (CMC) components for an upcoming Biologics License Application (BLA). This is a hands-on regulatory operations role focused on Veeva Vault RIM/Docs and eCTD-compliant submissions aligned with FDA and ICH requirements. The BLA submission is targeted for end of March, and this role will also support FDA information requests and follow-up activities post-submission. Key Responsibilities Prepare, compile, and manage CMC sections of a Biologics License Application (BLA) Execute regulatory submission activities using Veeva Vault RIM/Docs Ensure compliance with FDA, ICH, and eCTD standards (structure, formatting, publishing) Coordinate with CMC, Quality, Manufacturing, and Regulatory Affairs teams to finalize submission content Track document readiness, manage timelines, and resolve submission issues Support FDA information requests, amendments, and post-submission activities Maintain accurate, compliant, and inspection-ready submission documentation Required Qualifications Bachelor's degree (BS) in Life Sciences or related field 3-5 years of experience in regulatory submissions with strong CMC focus Hands-on experience supporting BLA submissions Proficiency with Veeva Vault RIM and/or Veeva Vault Docs Strong knowledge of eCTD formatting and publishing requirements Working knowledge of FDA and ICH guidelines Excellent attention to detail and ability to work in fast-paced, deadline-driven environments Preferred Qualifications Experience supporting biologics or biotech products Prior experience responding to FDA queries and post-submission requests Strong cross-functional communication skills

Join a dynamic financial operations team supporting legal professionals and their clients. This role centers on managing client financial interactions, with a focus on invoicing, digital billing platforms, and payment tracking. Key Responsibilities Prepare and submit client invoices, including digital formats, ensuring precision and timeliness Oversee billing workflows, monitor deadlines, and provide status updates on outstanding accounts Review and interpret custom billing agreements with a critical eye for detail Serve as a point of contact for internal stakeholders, resolving process-related issues and supporting system enhancements Collaborate directly with designated legal professionals to manage account lifecycles-from initial setup through payment coordination and account reconciliation Candidate Profile At least 2 years of experience in billing within a legal or consulting environment Familiarity with enterprise financial platforms (e.g., Elite 3E, Aderant, eBillingHub) Exposure to international billing practices and currency variations is advantageous Strong analytical skills for interpreting financial data and billing trends Exceptional accuracy and ability to follow complex instructions Professional communication skills across all organizational levels The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

We are seeking a motivated and knowledgeable Commercial Insurance Specialist to join our business insurance team. This role is responsible for advising commercial clients on insurance products, quoting and binding policies, servicing accounts, and ensuring customer satisfaction. The ideal candidate has a strong understanding of P&C insurance products and thrives in a fast-paced, client-focused environment. Key Responsibilities: Develop and maintain relationships with commercial clients, ensuring their property and casualty insurance questions are answered. Provide quotes, online policy insurance policies, and process endorsements, renewals, and cancellations. Respond to client inquiries and follow up to ensure excellent customer service and retention. Stay current on products, underwriting guidelines, and regulatory requirements. Maintain accurate records in the CRM and agency management systems. Requirements: 2+ years of experience in commercial property and casualty insurance preferred. Active P&C insurance license is a bonus Strong phone skills Familiarity with small and mid-size business insurance products and rating tools. Strong communication and customer service skills. Ability to multitask, manage priorities, and meet deadlines. Ability to commute daily to our Woodcliff Lake, NJ office is required. This is an in-office position, Monday through Friday, from 8:30 AM to 5:30 PM. Business attire and a clean-shaven appearance are required each day. Preferred Qualifications: Experience working in an independent agency or with a direct writer. Bilingual abilities are a plus. Bachelor's degree or equivalent professional experience.