Specialist jobs in Peabody, MA

At KARL STORZ, we are driven by a mission to enhance global health through innovative technology designed to tackle the most complex surgical procedures and medical challenges. One of the most rewarding ways to launch your career with us is by joining our Onsite Endoscopic Specialist (OES) team. In this role, you will be at the forefront of healthcare innovation, providing hands-on support for KARL STORZ advanced medical devices-ranging from hand instruments to state-of-the-art video equipment-within your assigned hospital. As an OES, you will collaborate closely with the Sterile Processing Departments and Operating Room teams, playing a critical role in ensuring the success of surgical procedures. This position is more than just a job-it is a gateway to an exciting and diverse career path. Whether you aspire to transition into medical device sales, advance into leadership, share your knowledge as an educator, or specialize in marketing, the opportunities for growth within KARL STORZ are limitless. With a commitment to internal development, we empower you to explore your passions, develop your skills, and propel your career to new heights. Join us and be part of a team dedicated to making a tangible impact on global health! Key Responsibilities: Face-to-face customer support, including OR, SPD and Biomed Video tower/system set-up and support Inspection, repair, troubleshooting and replacement of KARL STORZ devices Monitoring, reporting, and facilitating repair/ exchange transactions Transporting, cleaning/sterilization and packaging of instruments after use Trouble shoot video and instrument issues in the O.R. Instrument/equipment repair management Requirements: A minimum of high school diploma or equivalent Experience in Sterile Processing, Sales, or other Surgical Technology/Medical role Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment. Effective communicator, collaborative, and effective time management Possess exceptional organizational skills and the ability to multi-task MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting Role requires the completion of a drug screening for safety-sensitive positions Must be able to lift/push/pull up to 25lbs Preferred Qualifications: Associate's Degree and/or CRCST certification Key attributes of an exceptional OES: Collaboration: Build strong, respectful relationships with team members, fostering an inclusive work environment and driving process improvements. Critical Thinking & Problem Solving: Analyze situations to understand the "why" and "how," delivering solutions with professionalism. Communication: Engage in clear, concise interactions with customers and colleagues, effectively conveying ideas and information. Customer Service: Create an environment where customers feel valued, respected, and understood, building lasting business relationships. Technical Proficiency: Utilize email, calendars, virtual collaboration tools, and spreadsheets to manage tasks, analyze data, and support business decisions. What is in it for you: Relocation Support: Enjoy generous relocation reimbursement packages to ease your transition. Professional Growth & Development: Receive financial support to obtain industry certifications (e.g., CST, CRCST). Get reimbursed for certification exam fees and study materials. Take advantage of ongoing training and educational opportunities to advance your career. Collaborative & Dynamic Work Environment: Engage in cross-functional collaboration and knowledge sharing. Benefit from regular feedback, recognition, and support for your growth and development. Be part of a team that celebrates successes together. Access to Cutting-Edge Medical Technologies: Work with state-of-the-art medical equipment. Collaborate with leading medical professionals. Contribute to innovative solutions that improve patient care. Who we are: KARL STORZ is an independent, family-owned company headquartered in Germany's renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create-it's about the lives we change, together.

3 Month Contract On Site in Boston, MA No 3rd Party Recruiters 1-3 years in a Help Desk, IT Support, or Desktop Support role. Must have solid imaging skills Polished communication skills; via phone calls and teams Patient and empathetic, with the ability to translate technical jargon into plain language for non-technical users. Comfortable in a corporate setting, ideally with experience supporting on-site and remote users. Technical Skills Operating Systems: Working knowledge of Windows 10. Software: Familiarity with Microsoft Office 365. Systems & Tools: Hands-on experience with Active Directory (e.g., password resets, account creation). Hardware: Confident in basic PC troubleshooting, imaging, and peripheral setups. Networking: Foundational understanding of LAN/WAN concepts and basic network troubleshooting. Education Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred, but not required with equivalent hands-on experience.

Key Responsibilities Act as the initial point of contact for all technology-related requests submitted via phone, email, or the ticketing platform. While the role is primarily remote (about 90%), the Analyst must be able to travel into the office when coverage is required for local IT personnel. Troubleshoot and resolve issues involving computers, mobile devices, printers, conferencing tools, and network connectivity. Provide support for essential firm applications, including Microsoft 365, Teams, Zoom, Citrix, VPN solutions, and legal tools such as iManage and Intapp. Offer high-touch, concierge-level assistance to attorneys, partners, and leadership to minimize downtime and ensure smooth client service. Handle setup, configuration, and maintenance of hardware for new employees, internal moves, and visiting legal staff; assist with conference room and AV equipment as needed. Record tickets, resolutions, and actions taken, and contribute to internal documentation by updating the Knowledge Base. Track and manage computers, peripherals, and loaner devices to support daily operations. Work closely with other IT team members to escalate advanced issues while remaining engaged until the matter is fully resolved. Participate in after-hours or on-call rotations to meet urgent business or client needs. Core Competencies Strong analytical and troubleshooting abilities, especially in time-sensitive situations. Exceptional customer service skills and the ability to communicate clearly and confidently. Works well independently and as part of a team while maintaining a high level of discretion. Anticipates user needs and delivers service with urgency and professionalism. Quickly learns new technologies and adapts to evolving tools and workflows. Explains technical problems in a straightforward, user-friendly manner. Demonstrates sound judgement when handling confidential or sensitive information. Collaborates effectively with IT peers and other departments. Preferred Background Three to five years of technical support experience within a law firm or similar professional environment. Solid understanding of Windows 10/11, Microsoft 365, Teams, Citrix, and VPN platforms. Knowledge of legal applications such as iManage and Intapp. Willingness to work extended hours or weekends when necessary. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

ENTEGRATION, Inc., a leading provider of outsourcing, consulting, and systems integration providing IT consulting services to the medical industry, is seeking a motivated, energetic Help Desk Technician to support a large client in Waltham, MA. This is a full-time, hybrid position at our client's Waltham, MA office, with up to 25% travel to other offices in the Boston area required. The ideal candidate will image and update PCs to bring infrastructure up to appropriate standards for our client's configuration of their environment. This role provides a great opportunity to gain hands-on experience in troubleshooting, hardware/software maintenance, and network support in a collaborative environment. A successful candidate will have good intrapersonal skills and be able to interface with management at our client to understand and design solutions to meet their needs. The Help Desk Technician will work closely with our client's management and employees to understand their needs and solve support issues. They will also work closely with other Entegration employees to ensure that standard solutions are implemented and to ensure that best practices are shared amongst all Entegration clients. Duties and Responsibilities: Work with team to image and swap out PCs across the entire network. Travel required to swap and replace equipment. Assist with technical support to end-users via phone, email, or in-person. Troubleshoot hardware and software issues for desktop computers, laptops, and mobile devices Install, configure, and maintain operating systems, software applications, and peripherals. Assist with setting up and managing user accounts, permissions, and access rights in Active Directory. Perform basic network troubleshooting (e.g., Wi-Fi connectivity, IP conflicts, printer setup) Help maintain IT documentation, including hardware/software inventories and technical procedures. Collaborate with senior IT staff for escalated issues and ongoing projects. Ensure the security and privacy of networks and computer systems. Assist with routine maintenance of servers, backups, and system updates. Help team Perform analysis, troubleshooting, diagnosis, and resolution of client systems and network, including IP phone systems Work with team implement, upgrade, migrate, and maintain all Microsoft Windows pc's Collaborate with onsite and remote IT support Team members Qualifications: Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience). 2+ years of experience in a help desk or IT support role in a professional environment. Basic understanding of networking (TCP/IP, DNS, DHCP) and computer hardware. Familiarity with Windows operating systems. Excellent troubleshooting methodology and skills. Ability to work independently and in a team environment Candidates must always retain the highest level of professionalism. Ability to work a flexible schedule is required; may occasionally be required to work outside standard business hours with travel to other satellite locations Willingness to learn new technologies and develop professionally Microsoft Certification (MCSE or MSTP) a plus but not required. Required Technologies: Strong skills deploying, using, and troubleshooting Windows desktop operating systems Understanding of Microsoft Active Directory, Group Policy, and File and Print services Understanding of Office 365 Networking Protocols including DNS, DHCP, & TCP/IP Familiar with Enterprise Anti-Virus technologies An understanding of Terminal /RDP and or Citrix Services administration and troubleshooting Experienced deploying workstations using PDQ, MDT. Candidate must be familiar with automated trouble ticketing systems Candidate must be familiar with automated systems monitoring tools Familiarity with the following technologies is a plus, but not required: Knowledge of Dell hardware Knowledge of Windows Configuration designer Working knowledge of Cisco switches Knowledge of Windows scripting About Us: ENTEGRATION, Inc. is a leading provider of outsourcing, consulting, and systems integration services. Since 2000, ENTEGRATION has worked with medical practices of various sizes, ranging from practices with 2-3 providers in a single office to 10 or more providers spread across several offices. ENTEGRATION specializes in helping our clients implement electronic medical record (EMR) systems from start to finish, including the selection, planning, implementation and on-going support phases. Our focus on medical practices has allowed us to build specific services that today's practices require, including HIPAA security, EMR hosting, EMR off-site backup, and numerous other services. Our clients depend on us to manage their networks and ensure that they are secure, efficient, and reliable. ENTEGRATION understands medical practices and how they run, allowing us to provide the highest level of service. We strive to be more than just a vendor to our clients; we aim to be a trusted technology advisor and valuable partner. You can learn more about ENTEGRATION by visiting ******************** ENTEGRATION, Inc. is an equal opportunity employer.

Freeman Mathis and Gary, LLP is a rapidly growing, national litigation firm seeking an enthusiastic IT Support Specialist to join our Boston, Ma office. The IT Support Specialist provides ad-hoc and planned training and support to end users across our national Firm. The primary focus is on the end user and ensuring that their needs are met so they can effectively use technology to perform their jobs. This position requires excellent customer service skills, communication skills, problem solving skills, training skills, and an expert level mastery of Microsoft Office. The IT Support Specialist works closely with other IT Team members in one or more offices, Subject Matter Experts (SME's) across functional roles, the Firm's Training Coordinator, the HR Department and the Administrative Managers. This role may at times be called on to present training to leadership or large audiences virtually or in person. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Essential Job Functions: Support for all end user technical and applications software problem resolution Monitor ticketing system to ensure resolution of all incidents and/or appropriate escalation to firm technology resources in a timely manner Interact with the IT team, HR and Administrative management- leverages relationships for excellent outcomes and end user support initiatives Communicates effectively with attorneys, staff, clients and vendors Provide support & training for VOIP & Softphones, Unified Collaboration Systems, and video conferencing systems Active Directory, Office 365 Administration Support deployment of new technologies, identification of technical needs, and effectively communicating those needs to the managing partners of the firm Accurate documentation of IT service requests to ensure ticket response and resolution as well IT Processes and Policies Maintain positive vendor relationship management when necessary and escalate issues to IT Support Manager as needed Facilitate the setup and relocation of offices under tight timelines (technologies include desktop and user setup, printing, application support and many others) Additional duties as assigned Education, Experience and Skills: High School Diploma required. Bachelors' Degree preferred (IT or IS) iManage or Document Management experience preferred Five or more years' experience as an IT support specialist in a professional services environment Expert level Microsoft Office Suite, specifically Excel, Word & Outlook. OneDrive, Teams & SharePoint are highly Experience in training and development highly desired Law Firm experience a plus, working knowledge of the legal process preferred Demonstrates a high level of patience, able to meet users where they are and teach them how to self-serve to reduce their reliance on IT support going forward Self-motivated with the ability to work under little or no direction once basic job competencies are mastered Flexibility to work outside of business hours and overtime as required This position may require travel to assigned support locations and other locations as needed What we offer you Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs EEO Statement Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.

Job Title: IT Support Analyst Primary Location: Boston, MA -on site 5 days a week Position Type: Full-Time MUST BE Citizen or Green Card The IT Support Analyst provides comprehensive technology support to attorneys, legal professionals, and staff across the firm. Acting as the first point of contact for all IT-related issues, this role delivers both remote and in-person assistance to ensure seamless operations in a fast-paced professional services environment. What You Bring to the Role (Ideal Experience) 3-5 years of IT support experience in a law firm environment (preferred) Strong knowledge of Windows 10/11, Microsoft 365, Teams, Citrix, and VPN technologies Familiarity with legal applications such as iManage and Intapp Excellent problem-solving skills with the ability to resolve issues under pressure Strong customer service orientation with outstanding communication skills Ability to work independently and collaboratively while maintaining professionalism and confidentiality Flexibility to work extended hours or weekends as business needs require Ideal candidates will have held roles long term in law firms or professional service organizations What You'll Do (Skills Used in this Position) Serve as the primary contact for IT support through phone, email, and ticketing systems (approximately 90% remote with occasional in-office coverage) Provide timely and professional troubleshooting for desktops, laptops, mobile devices, printers, conferencing technology, and network connectivity Support core firm applications including Microsoft 365, Teams, Zoom, Citrix, VPN, and legal-specific tools (iManage, Intapp) Deliver high-touch, "white glove” support to attorneys, partners, and executive staff Set up, configure, and maintain equipment for new hires, office moves, and visiting attorneys; assist with AV and conference room technology Document all work performed in the firm's ticketing system and contribute to the Knowledge Base Maintain and track IT assets, peripherals, and loaner equipment Collaborate with IT colleagues to escalate complex issues while maintaining ownership until resolution Provide after-hours or on-call support as required to meet business and client demands

Job Title: Desktop Support Engineer Must Have Technical/Functional Skills End user Desktop / Laptop Support. Laptop build process. System Deployment and Systems Management knowledge, JAMF, Windows 11, Windows 10. JAFM to manage Apple Devices, Microsoft Intune, Windows Auto Pilot. Rescue LogMeIn, ServiceNow, Zoom, Microsoft SCCM preferred. IT ServiceDesk experience Roles & Responsibilities Strong understanding of SCCM with advanced knowledge of application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting. Experience creating collections, packages, applications within SCCM Should have strong experience in SCCM 2007 & 2012 Experience in installation of Microsoft System Configuration Manager 2007-2012. In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues. Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing. Experience in deploying, troubleshooting, and managing Windows devices Must have excellent competency with SCCM, WSUS and other patching tools. Experience in supporting Windows Server 2012, 2016, 2019 Generic Managerial Skills 1. Be a point of contact for all proactive technical engagements. 2. Work independently and as a team member 3. Must be able to meet deadlines/Must be able to work after hours and some weekend if required by the business.

Content Systems & Automation Administrator Hybrid - North Shore, MA | $80K + 15% bonus Our client is seeking a technical CMS (Content Management System) administrator to own the production and automation of client-facing materials. This role is hands-on with Seismic (or similar CMS tools) - not a creative marketing job. You'll manage templates, structured data, workflows, and compliance-friendly collateral used across Sales, Marketing, and Client teams. What You'll Do: Administer a content management platform (Seismic preferred; Highspot, Vermilion, HubSpot, etc.) Maintain automated templates for factsheets, commentaries & client materials Work with XML/CSV data feeds, platform troubleshooting, and workflow optimization Support compliance processes in a regulated environment Partner with IT, Marketing & Sales on CMS improvements and future platform decisions If you are a systems-minded operator with CMS experience who likes structured content, accuracy, workflow ownership, and improving how teams produce client materials. This role would be a great fit! If you've managed a CMS or content automation system and are looking for a new opportunity, apply today!

FT Hybrid role, 2-3 days in Quincy, MA Candidate must work the 2nd shift - 11 AM to 8 PM EST IT helpdesk technician, 3+ years experience Solid Understanding of Identity Access Management and best practices is desired. Python or PowerShell scripting is a plus. Great communications and ability to work with our client users and customer VIP executives at their office locations. Self Starter. Able to work independently. Avid learner. Prior MSP experience is very helpful. Imaging to a workstation - For MS, it would be Intune and Apple Congi - knowledge here is key Laptop workstation setups & user onboards is the main functions with client office support that includes A/V media rooms, Wifi/Network, Printers, Phones, Level1 Helpdesk triage & troubleshooting etc. Supporting Level1/2 ticket requests for clients as part of the helpdesk team and rolls into our Helpdesk Manager/Lead Some background with Windows, including Windows 11 upgrade support and rollouts to laptops Azure and AWS knowledge are key Experience supporting VP-level laptop issues Some background in MacOS workstation support Some background with InTune, Kandj,i and similar imaging and deployment software Position will be reporting into our Quincy Marina Bay office.s

with excellent benefits! Incumbent assists the Manager of Habilitation and Activities by delivering programs and activities that will support habilitation, wellness and recreation at Adult Day Health sites, in participants' homes and via telehealth. Under the supervision of the Manager of Habilitation and Activities, this individual is responsible for completing a comprehensive assessment and providing an individualized treatment plan in accordance with each participant's physical, social, emotional, and spiritual needs. This is a full-time position, Monday- Friday 8-4 position; no nights, weekends or holidays! Location: Brighton, MA Responsibilities: Assists the manager in planning and developing programs and activities that support habilitation, wellness and recreation. Coordinates delivery of daily activities with fellow Activities staff. Delivers daily activities directly to participants at ADH, in participants' homes and via telehealth. Daily travel between sites and visits to participants' homes. Assists with transportation safety. Provides coverage at other ADH sites as needed. Implements appropriate interventions at ADH and participants' homes. Develops and writes periodic participant assessments, progress notes, and care plans according to organizational policies. Documentation is completed timely. Creates and maintains tracking spreadsheets. Compiles information for inclusion in monthly calendars, newsletters, and other reports. Plans and implements special events such as holiday parties, therapeutic outings, entertainment, and other recreational programs. Is prepared for and represents the Activities Department at IDT meetings. Communicates daily activity programming in addition to any changes in participants' plan of care. Qualifications: Must have successfully completed an O. T. A. curriculum approved by the Accreditation Council for Occupational Therapy Education, Inc. with a minimum of an Associate's Degree. Maintains current Occupational Therapy Assistant licensure in the Commonwealth of MA Maintains current CPR Certification Minimum of 1-2 years of experience working with a geriatric population. Minimum of 1-2 years of experience in program development. Ability to work within a team concept and to be considerate of co-workers and colleagues. Covid vaccinated preferred. Benefits: Health insurance Dental insurance Vision insurance Paid time off Retirement plan Supplemental benefits EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. To learn more about Element Care, please click this link: Element Care 30th Anniversary Video Compensation details: 28.85-35.1 Hourly Wage PI59b362e61946-37***********0

Seeking a Legal Systems Specialist for a 1-year onsite contract in Waltham, MA (onsite 2 days/week). Will triage contract requests, support lifecycle management, format/redline documents, and pull key info from agreements; contract systems experience preferred. This role supports legal operations by managing high-volume agreement processing, maintaining the Agiloft contract system, preparing documents, and assisting with PO and expense workflows. Requires 2-3 years of professional experience, strong Microsoft Office skills, familiarity with Agiloft or similar CMS, and excellent communication and organizational abilities.

Job Details: Employment Type: Long term Contract assignment (12 months) Work Schedule: Standard working hours, Eastern Time Zone Pay Rate Range: $33.65-$37.25/hr We are seeking a highly critical, detail-oriented Specialist to join our client's team servicing institutional insurance clients and private wealth accounts. This individual contributor role requires strong analytical skills and the ability to operate effectively within a deadline-driven environment. Key Responsibilities Accurately process and report on trade, cash, and corporate action lifecycle activities in a timely manner. Troubleshoot basic trade, cash, and corporate action issues and identify data discrepancies. Ensure the integrity and timeliness of financial data and safeguard assets through proper control applications. Partner with custodian banks, front office, brokers, and external managers to resolve trade and/or cash issues. Maintain full accountability for all operational processes, including cash forecasting, trade processing & settlement, reconciliations, and corporate actions. Provide trade and security information for external client reporting. Meet individual performance targets and contribute to team performance metrics. Communicate issues to immediate team members and explain complex trade issues clearly. Qualifications and Experience Must-Haves: Undergraduate education in Business. 3-5 years of experience in an Operations, Custodian, Insurance, Investment Firm, or Corporate Banking environment performing processing, settlements, pricing, and/or reconciliation tasks. Proficiency in Microsoft Office suite, particularly Excel. Knowledge of financial markets and investment products. Strong analytical and problem-solving skills. Excellent attention to detail when reconciling and identifying variances. Ability to work effectively in a fast-paced, team-oriented environment. A solid understanding of trade, cash, and corporate action lifecycle basics. Excellent verbal and written communication skills. Ability to work US and CAD holidays (rotating schedule). Nice-to-Haves/Assets: Prior experience with Blackrock or Aladdin applications. Bloomberg, IDC/ICE, or Reuters research experience. Working knowledge of fixed income investment products is preferred. Excel experience with pivot tables and VLOOKUP.

Looking for Veeva Vault Safety L3 Support professional The candidate will be responsible for providing support and troubleshooting for Veeva Vault Safety . Experienced and Certified in Veeva vault (preferably Veeva Vault Safety) Provide support in system administrator and provide production support (L1L2L3 ) for Veeva Vault Applications as per company defined SLA. Having a good understanding of ServiceNow (Incidents, Problem Tickets, Change Managements, Service Requests) processes. Having a good understanding in Life Science industry processes. Having knowledge of GxP systems and documentations. Having knowledge on user account create and modify inactive process. Having knowledge on custom reports, dashboards, and Object data Note : If you are interested please share me your resumes to ********************* or else reach me at **********.

first PRO is now accepting resumes for a Azure Devops Admin in Newton, MA. This is a 3-6month contract to hire role and onsite 3 days per week. This person will be a technical resource administering ADO and project management tools. Responds to support tickets, trains new users, configuration of ADO, metrics, dashboards, etc. Needs Agile experience Also needs someone with strong business analysis skills because they will be customer facing new initiatives (she mentioned possibly implementing Microsoft AI tools) and be working with other managers, VPs, etc. Really wants someone with ADO, is open someone light on ADO if they also have Jira or Atlassian but really strongly prefers ADO. 2-3 years of experience in this type of role, 3 days onsite in Newton.

Employment: Full Time Team: Ecommerce Salary Range: $70K - $90K At FreshCut Paper, we're on a mission to bring more beauty, joy, and sustainability into the world, one pop-up bouquet at a time. Our life-sized, mailable floral sculptures are designed to wow, made to last, and crafted with the planet in mind. With a carbon footprint 1/300th that of traditional flowers and nearly 5 million trees planted through our 1% for the Planet partnership, we're proving that meaningful moments can also be mindful ones. As a fast-growing, design-driven startup, we're building a brand that sits at the intersection of art, emotion, and ecommerce. Our team thrives on creativity, collaboration, and a shared commitment to delivering unforgettable customer experiences. We're scrappy, strategic, and always thinking about what's next. The Role Reporting to the Sr. Manager of Ecommerce, the Shopify Operations and Merchandising Specialist will be responsible for managing and optimizing the FreshCut Paper Shopify store, ensuring it delivers a seamless, beautiful, and high-performing shopping experience. This role blends digital product management, site operations, site merchandising, and conversion optimization. You'll work closely with marketing, creative, product design, and development partners to maintain and improve the site, launch new products, and continually test and refine how customers engage with our brand online. How to Apply Send an email to Emily Tarvin at ****************************** that includes your resume and answers to the following questions: - Describe a time you identified and resolved a Shopify site issue (e.g., a checkout error, UX gap, app conflict, or performance drop). What steps did you take to diagnose the problem, how did you collaborate with developers or partners, and what was the impact on customer experience or revenue? - Tell us about an experiment or optimization you ran (A/B test, UX improvement, navigation update, promo change, etc.) on an eCommerce site. What data led you to test it, how did you implement and measure it, and what did you learn? - Walk us through how you would approach refreshing a seasonal collection on our Shopify storefront. How would you decide which products to feature, what content to update, and what data or customer insights you'd use to guide your decisions? What You'll Do Shopify Site Management Oversee day-to-day management of our Shopify Plus storefront, ensuring an exceptional customer experience across desktop and mobile. Manage and QA site updates, ensuring smooth functionality and visual consistency. Partner with developers on technical enhancements and bug fixes. Act as the go-to owner for Shopify functionality, third-party integrations, and apps Maintain and improve key site features, from checkout flow to bundling and upsell experiences. Translate business and customer needs into clear technical requirements and assist in testing/implementation. Digital Product & Merchandising Operations Update content, collections, navigation, and product pages in alignment with marketing campaigns and new product launches. Curate product and collection storytelling on-site, blending visual design, seasonality, and brand voice to inspire discovery and conversion. Maintain deep expertise in our product catalog and SKUs, ensuring every item is accurately merchandised and beautifully presented. Use product insights and site data to refine merchandising strategy and elevate the overall shopping experience. Performance Optimization & Analytics Monitor and report on key site metrics (traffic, conversion rate, AOV, bounce rate, etc.). Use data and insights (GA4, Shopify Analytics, Clarity, etc.) to identify and execute improvements. Support A/B testing, SEO initiatives, and other CRO activities to increase engagement and sales. Cross-Functional Collaboration Partner with marketing, creative and product design teams to execute campaigns, product launches, and promotions. Collaborate with operations to ensure inventory, fulfillment, and product data accuracy. Serve as the digital point person in cross-departmental planning for eCommerce initiatives. Qualifications 3-5 years of experience managing a Shopify Plus eCommerce site for a direct to consumer brand with strong understanding of Shopify admin and common app integrations. Data-driven mindset with proficiency in GA4, Shopify Analytics, and Excel/Google Sheets. Eye for UX and design quality - ensuring brand consistency across pages and devices. Proven experience in digital merchandising, curating product collections, organizing SKUs, and optimizing on-site storytelling for engagement and conversion. Experience working with cross-functional teams in marketing, creative, or web development. Excellent project management and communication skills; able to juggle multiple priorities. Bonus: familiarity with front-end basics (HTML/CSS) or experience working with web developers.

We are seeking a dedicated and skilled Field Service Technician to join our team. In this role, you will be responsible for installing, maintaining, and repairing various and computer systems in the field. The ideal candidate will possess a strong technical background and the ability to troubleshoot complex issues effectively. You will work closely with clients to ensure their systems operate efficiently and meet their needs. This includes Client/Server networking expertise. Windows 11 experience. Application and systems' migration. Responsibilities Knowledge of desktop Windows 11, server, server upgrades and migrations a must. Knowledge of Active Directory and user security a must. Conduct regular inspections of equipment to identify potential problems before they escalate. Provide technical sales support by advising clients on product upgrades and enhancements. Qualifications Proven experience in PC/Server maintenance required. Experience using precision measuring instruments for diagnostics is a plus. Technical sales experience is beneficial but not required. Strong communication skills in English are necessary for effective client interaction.

Position Type: Full-time/part time Schedule: 36 hours per week, including nights and weekends Overview: We are seeking board-certified Physicians with expertise in Internal Medicine/Pediatrics (Med/Ped), Family Medicine (FM), or Emergency Medicine (ER) to join our very busy, high acuity urgent care center. Our urgent care center serves approximately 600 patients per week, over 30,000 patients/year. Patients range from new Migrants, Refugees, to well established patients. We have an extensive ancillary support including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Medical Assistants (MAs). We have onsite lab and radiology. Our radiology studies are read by ED based radiologists within the hours. We also have quick access to specialist for patients requiring expediated referrals. Responsibilities: Provide high-quality, compassionate care to patients presenting with acute medical conditions. Manage high acuity patients, including infants and newborns, with confidence and expertise. Perform common urgent care procedures with skill and efficiency. Collaborate effectively with multidisciplinary teams to ensure optimal patient outcomes. Demonstrate strong clinical acumen and decision-making abilities in fast-paced environments. Maintain accurate and timely medical records using electronic health record systems. (Dragon and AI capabilities available for charting) Participate in continuous quality improvement initiatives to enhance patient care and safety. Teaching opportunities for Medical Students and Residents. Qualifications: Board certification in Internal Medicine/Pediatrics (Med/Ped), Family Medicine (FM), or Emergency Medicine (ER). Comfortable managing high acuity patients across the lifespan, including newborns. Proficient in common urgent care procedures and treatments. Bilingual proficiency is advantageous. Point-of-care ultrasound (POCUS) training is not required but considered a plus. Strong interpersonal and communication skills. Commitment to providing patient-centered care with a focus on excellence and compassion. Benefits: Competitive salary commensurate with experience. Comprehensive benefits package, including medical, dental, and vision coverage. Continuing medical education (CME) opportunities, paid CME Retirement savings plan with employer matching. Professional development support and mentorship opportunities

Collette is seeking an Air Operations Group Specialist to join our Air Team. This is preferably a hybrid position based out of our Pawtucket, RI headquarters, three days required in office. Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience immersive benefits when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about people. So, what are you waiting for? Your journey starts here. Job Summary: Reporting to the Group Supervisor, Air Operations, this role is responsible for securing air for all group passengers and maintaining all air reservations for all passengers booked on their specified tour series assigned by the Manager of Air Operations. The primary goal of a Air Operations Group Specialist is to obtain the best possible air schedule for our clients while meeting the set profit margin for each program. The Specialist is expected to provide a timely turnaround of requests, with the objective of improving customer excellence. Primary Functions: Coordinate all air transportation for assigned tour series based on contracts and group pricing for all group passengers for assigned territories. Request air group blocks for groups of 10 or more passengers using existing air contract or negotiating an Ad-Hoc Contract with a carrier with which we do not have contracts. Some programs require an Air Series Block be requested once departure dates are set for that tour series. The Specialist will work with the Group Block Specialist and the Inventory Department to determine the number of seats and dates to request. Groups of 10 or less must be booked live in a GDS using air contracts whenever possible. Responsible for analyzing the air rate obtained and comparing the group pricing to ensure the expected profit margin, driven by the optimal air schedule pricing model. Offer alternatives when the best schedule does not meet this pricing model. Maintain air schedules for all passengers booked with air on their tour series. This includes and not limited to ensuring all seat requests are confirmed and meet customer expectations/preferences, submit all special requests, and work all schedule changes to be sure connections are legal and still meet requirements of the tour series. Handle any air emergencies while traveler is on tour whenever air needs to be altered. Release all air group blocks by deadline set by each carrier. This includes tracking all air blocks for profitability and utilization purposes. Proof air manifest 50 days prior to departure, to ensure that names, schedules, seat assignments, and special needs have been sent correctly to the airline carrier prior to ticketing for all passengers booked on their tour series. Research all service issues and determine the best action for recovery resolution and report back to the Manager. Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year. Knowledge and Skills: Bachelor's degree preferred, but not necessary. Two years' experience in air operations preferred. Skill in customer service Knowledge of air operations, quality control procedures and reporting documentation requirements. Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required. Microsoft Office program experience Ability to work as part of a Team environment. Ability to communicate effectively, both orally and in writing. Ability to organize, prioritize, and schedule work assignments. Ability to foster a cooperative work environment. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Ability to plan and organize to optimize productivity. Ability to analyze and solve problems. Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations, and Group Supervisor. Maintain assigned work area in a safe and orderly condition in accordance with company standards. Comply with all company rules and regulations. Pay range starting at $22.00/hr

Who We Are At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success. Position Purpose: The individual in this position will partner with the Northeast National Business Manger to sell and execute Lindt Everyday and Seasonal programs at assigned retailers which can include: Meijer, Wegmans, Giant Eagle, Market Basket, Wakefern, Price Chopper and Tops. The KAS will also serve as Lindt retail coordinator to work with our 3rd Party (Premium Retail) to get monthly executional plans and directives to the sales reps. Additional responsibilities would be special projects, working closely with Broker, giving upward feedback from the retailers to help NBM design best in class Corporate Strategies, new item set-ups, and participate in annual planning and internal presentations. Essential Job Functions & Responsibilities: Sales & Account Management Work cross functionally with Category and Go to Market teams to create and present data and driven sales presentations to assigned retailers. Analyze both syndicated and proprietary data to deliver a high level of analysis to provide insights and recommendations to support Lindt & Sprüngli's continued growth. Additionally, report data and insights on a weekly, monthly, or as-needed basis. Compile monthly retailer business updates for review with the NBM. Include insights, risks and opportunities for the business. Prepare seasonal debriefs and post-analysis together with Analyst & Category Advisor to share internally and back to retailers Prepare call reports post meetings. Work with Broker Partners to ensure all new items and programs are set up accurately and on time within customer systems. Collect and analyze KPI's for Retail partners and deliver opportunities and successes Work with NBM to ensure all Lindt Samples (New Items, Shippers, etc) are ordered and delivered to all retailers. Responsible for Demand Plans for each assigned retailer Responsible for annual and monthly sales reporting for assigned retailers. Fiscal Responsibility Monitor retailer performance and profitability to ensure results, plans, and programs are within trade budget, all while keeping in mind the overall profitability of Lindt & Sprüngli (USA). Make recommendations as needed. Conduct routine promotional analysis to assess efficiency and effectiveness of trade spending and make recommendations to the NBM as needed to optimize future planning and support initiatives. Partner with the NBM in the management of accurate monthly rolling forecasts in the planning systems. Collaborate with Demand Consensus Group (including Finance, the planning group and Marketing) to deliver relevant information that provides value to each of their respective departments. Order & Inventory Management Develop strong direct working relationship with NBM and Lindt Demand Planning and Logistics Teams, as well as Lindt Customer Service, in order to guarantee alignment on all ordering recommendations. Track orders vs. commitments for shippers and seasonal programs to ensure compliance. Perform detailed opportunity gap and potential sales analysis to determine recommended order quantities for Seasonal programs by retailer. Product Development & Innovation Develop and maintain a comprehensive understanding of the L&S product portfolio and brand positioning to optimize sales efforts and guarantee fact-based selling; remain up to date with brand strategy and promotional initiatives which impact the business and are of interest to customers. Develop recommendations and assist the NBM in management of specific customer marketing needs for customer. Monitor competitive product and promotional activity and provide recommendations based on findings. Qualifications & Requirements: Skills & Knowledge: Ability to work independently and as part of a TEAM. Strong interpersonal and fact-based selling skills. Excellent verbal, written and formal presentation skills; strong negotiating skills Strong data analysis skills with ability to articulate short and long-term business implications. Detail-minded and results oriented. Ability to identify and solve problems strategically. Advanced computer skills and proficiency with IRI, Excel, Powerpoint, Microsoft Office Suite Experience: Required 2 -3 years CPG experience required Preferred Experience calling on national or regional grocery chains, Experience calling a Wegman's a plus Experience in confections and/or Chocolate or Snacks Resides in Northeastern US Education: Bachelor's degree required Other Requirements: Travel up to 50% Total Rewards: Compensation Range: $87,705 - $114,021 To learn more about our benefits visit *************************************** Lindt USA's salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. If you are looking to join a winning team and fast-track your career, contact us! Join us on our journey of excellence, impact, and growth #LifeAtLindt Requirements Qualifications & Requirements: Skills & Knowledge: Ability to work independently and as part of a TEAM. Strong interpersonal and fact-based selling skills. Excellent verbal, written and formal presentation skills; strong negotiating skills Strong data analysis skills with ability to articulate short and long-term business implications. Detail-minded and results oriented. Ability to identify and solve problems strategically. Advanced computer skills and proficiency with IRI, Excel, Powerpoint, Microsoft Office Suite Experience: Required 2 -3 years CPG experience required Preferred Experience calling on national or regional grocery chains, Experience calling a Wegman's a plus Experience in confections and/or Chocolate or Snacks Resides in Northeastern US Education: Bachelor's degree required Other Requirements: Travel up to 50% Total Rewards: Compensation Range: $87,705 - $114,021 To learn more about our benefits visit *************************************** Lindt USA's salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. If you are looking to join a winning team and fast-track your career, contact us! Join us on our journey of excellence, impact, and growth #LifeAtLindt