Specialist jobs in Perth Amboy, NJ - 2,817 jobs

The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience. ESSENTIAL FUNCTIONS AND DUTIES: Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment Evaluate business impact and determine the appropriate resolution or escalation path Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues Perform user account setup, password resets, access provisioning, and basic identity management Escalate issues to Level 2/3 support teams with complete and accurate documentation Maintain detailed ticket notes, resolutions, and knowledge base documentation Monitor and manage ticket queues to ensure SLA response and resolution standards are met Assist with employee onboarding and offboarding, including device setup and access provisioning Support asset management activities, including inventory tagging, tracking, and audits Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment Deliver timely status updates and clear communication to end users throughout the support lifecycle KNOWLEDGE, EXPERIENCE AND SKILLS: 1-3 years of experience in IT support or help desk roles Working knowledge of Windows and mac OS environments Experience with ticketing systems; Zoho Desk experience strongly preferred Familiarity with Microsoft 365 and Google Workspace environments Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred Strong written and verbal communication skills with the ability to explain technical concepts clearly Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus Operating Systems: Windows, iOS, Android, mac OS Productivity Suite: Microsoft 365, Google Workspace Ticketing System: Zoho Desk Identity & Access: Active Directory, Azure AD Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment Collaboration Tools: Teams, Zoom PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: Ability to sit or stand for extended periods while providing technical support Ability to lift, carry, and move IT equipment weighing up to 50 pounds Dexterity to set up, configure, and troubleshoot hardware and peripherals Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management Capability to work in a fast-paced, on-site support environment INTENT AND FUNCTION OF S All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Somerset,NJ Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with Life Sciences MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision

Long Term Contract Who We Are Teceze is a global IT services and consulting company delivering reliable technology solutions to enterprise clients across multiple industries. We specialize in end-user computing, infrastructure support, and managed IT services, enabling our clients to operate efficiently with minimal disruption. At Teceze, we value technical excellence, customer satisfaction, and proactive support, and we empower our teams to deliver high-quality, on-site IT services. Job Overview Teceze is hiring an experienced Desktop Support Engineer to support one of our prestigious enterprise clients. This is a 100% on-site role requiring hands-on expertise in desktop and laptop support, hardware and software troubleshooting, system imaging, and IT asset management. The ideal candidate will have strong communication skills and a customer-focused approach to ensure smooth IT operations and high user satisfaction. The Desktop Support Engineer will be responsible for installing, configuring, maintaining, and troubleshooting end-user computing environments, including desktops, laptops, peripherals, printers, and conference room equipment. The role also includes vendor coordination, inventory management, VIP user support, and hands-and-feet assistance for infrastructure and data center teams. Key Responsibilities Install, configure, and support desktops, laptops, mobile devices, peripherals, and software in Windows and mac OS environments. Diagnose and resolve hardware, software, and network connectivity issues in a timely manner. Perform IMAC (Install, Move, Add, Change) activities for IT assets. Coordinate with vendors for hardware repairs, replacements, and warranty support. Provide high-touch VIP user support and conference room/AV support, including meeting setup and troubleshooting. Support printers, Office 365 applications, and endpoint security/compliance tools. Maintain accurate IT asset inventory, documentation, and ensure SLA compliance. Provide Hands & Feet support for server, network, and data center teams as required. Document incidents, resolutions, and procedures in the ticketing system and contribute to the knowledge base. Required & Preferred Skills Strong hands-on experience in desktop and laptop support in enterprise environments. Proven expertise in Windows and mac OS operating systems. Experience supporting Office 365 and common enterprise applications. Basic network troubleshooting knowledge (LAN, DHCP, DNS). Familiarity with IT asset management, inventory tracking, and vendor coordination. Exposure to data center environments, including physical server support, is a plus. Experience with hardware racking, cabling, and labeling is preferred. Excellent communication and interpersonal skills with a customer-first mindset. Strong problem-solving ability and willingness to work in a fast-paced, on-site environment.

ETL L2 Operations Specialist Job Location: United States (preferably New York, New Jersey ) Experience: 8-10 Years Employment Type: Full Time Job Description: We are currently looking for a skilled and motivated ETL Operations Specialist to join our team. As an ETL Operations Specialist, you will play a crucial role in managing ETL processes, identifying workflows, managing error logs, and resolving issues. The ideal candidate will have expertise in ETL technologies, including but not limited to SQL, Informatica, and a strong commitment to ensuring the integrity of data processes. Responsibilities: 1. Informatica ETL Process Management: " Design, develop, and implement efficient ETL processes using tools like Informatica. " Identify and optimize workflows to ensure seamless data integration. " Workflow Identification: o Analyse existing ETL workflows and identify areas for improvement. o Collaborate with cross-functional teams to enhance the efficiency of data pipelines. o Monitor and manage error logs generated during ETL processes. o Investigate and diagnose issues to ensure the accuracy and completeness of data. " Issue Resolution: o Proactively address and resolve issues in ETL processes to minimize downtime. o Collaborate with development and operations teams to implement effective solutions. 2. SQL Code: " Utilize strong SQL skills to manage and optimize data. " Work on database-related tasks, including querying, data manipulation, and performance tuning. 3. Automation and Scheduling: " Implement and maintain automation processes for scheduling and executing ETL jobs. " Utilize tools like Control M and Jenkins for efficient job scheduling. 4. Excel Data Manipulation: " Proficiently manipulate data in Excel using complex functions for analysis and reporting. 5. Version Control: " Ensure proper version control of ETL code using tools like Bitbucket and GitHub. " Collaborate with development teams to follow code versioning best practices. 6. Incident and Change Management: " Utilize Service Now for efficient incident and change management processes. " Collaborate with teams to ensure timely resolution of incidents and smooth implementation of changes. Qualifications: Bachelor's degree in computer science, Information Technology, or related field. Proven experience in ETL operations with a focus on SQL, Informatica, workflow identification, error log management, and issue resolution. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Preferred Skills: Familiarity with other relevant technologies in the IT operations domain. Certifications in SQL, Informatica, or related ETL technologies. If you are passionate about ETL operations, have a keen eye for identifying workflows, managing error logs, and resolving issues, we encourage you to apply. Join our dynamic team and contribute to the success of our organization.

84155 **Please only local candidates to Princeton NJ **MUST have Pharmaceutical or Life Sciences industry experience TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence. Our client, a leading pharmaceutical company is hiring a Content Management System Specialist for a 12+ months contracting assignment. Must have skills: Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard) Strong understanding of content workflows and regulatory compliance Ability to manage large-scale communications and user support Pharmaceutical or Life Sciences industry experience, especially in promotional content management Familiarity with regulatory review processes and compliance standards Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments Experience managing global user bases and supporting multi-country implementations Pay: $27-28/hour W2 Location: Princeton NJ Responsibilities: This role manages global communications, system approvals, and user support for Veeva Vault PromoMats and related platforms It ensures smooth operations across multiple systems, supports global user adoption, and partners with cross-functional teams to maintain compliance and efficiency in promotional content workflows Create and distribute communications for updates and enhancements to 5,000 global users of VeevaVault Manage tags, campaigns, and agency lists in Veeva Vault Partner with IT to understand, test, and validate changes in UAT and Production environments Maintain and update support guides in Review Central and Veeva Vault Resources Serve as the sole approver for all test runs and scripts for Veeva Vault Maintain static permission lists and control mail groups used for communications Manage, update, and resolve access/permission issues in PromoMat Approve ServiceNow tickets for system access across MLR and eWizard platforms Maintain the master agency user list and support market leads in adding new countries Assist Regulatory Ops with workflows, permissions, and profiles for external users Work with users to provide guidance and troubleshoot workflow issues

About the Company - Our Firm is looking for an entry-level attorney or third-year law student to work with our intake team vetting new client calls and signing up potential clients for personal injury cases. This is a full-time position in our Edison location. You will be trained to handle new case calls and work with the intake team to sign up potential personal injury and medical malpractice cases.

Our client is a New York, NY-based organization operating in the global trade markets. They are seeking a Logistics Operations Specialist to drive the execution of physical trade and global supply chain operations. In this role, you will coordinate day-to-day trade activities, oversee operational processes, and ensure the smooth, efficient movement of goods across international markets. markets. Responsibilities Accurately enter and maintain customer orders, shipping details, and trade-related data Monitor shipments and inventory positions to ensure timely and accurate delivery Coordinate domestic and international logistics, including trucking, rail, ports, and storage facilities Build and maintain strong working relationships with customers, vendors, and storage partners Review and administer commercial contracts, ensuring accurate execution of pricing, volumes, delivery windows, and operational obligations Conduct market research and analysis to support trading and logistics decisions Support contingency planning and make rapid execution adjustments in response to supply chain disruptions Qualifications Bachelor's Degree required. Proficiency in Microsoft 365 (Excel, Word) Strong attention to detail with a focus on precise data management and accurate reporting. Ability to work independently in a fast-paced

Lumen is a leading health tech company empowering people to improve their metabolic health and lose weight sustainably, with revolutionary device-to-app technology that measures metabolism through a single breath. Lumen helps 300,000+ people worldwide understand how their bodies respond to nutrition, sleep, exercise, and stress levels in real time. It provides individualized recommendations that prioritize high-impact habits to improve metabolism and help people reach their weight loss goals. We are looking for a Customer Experience (CX) Specialist to play a key role in delivering exceptional support and building meaningful relationships with our customers in a fast-growing health-tech company. Our CX team plays a critical role in ensuring a seamless customer journey, supporting users throughout their experience with our product, and helping them achieve their health goals with confidence and clarity. As a CX Specialist, your focus will always be on providing empathetic, accurate, and timely support, while representing the voice of the customer internally and contributing to continuous improvement across our processes and customer experience. This is an excellent opportunity to be part of a customer-centric team, work with cutting-edge technology, and grow your career in a mission-driven environment. Responsibilities Handle incoming customer inquiries via email and chat, providing accurate, clear, and timely assistance Respond to customer reviews and feedback across multiple platforms in a professional and brand-aligned manner Resolve customer issues efficiently, aiming for first-contact resolution whenever possible Support order and account management, including memberships, cancellations, renewals, shipping, returns, and upsell opportunities in line with company policies Perform basic product troubleshooting and explain results or app behavior clearly to customers Identify, document, and escalate complex or high-priority issues to the relevant internal teams Maintain high performance across key CX metrics, including response time, resolution rate, and CSAT Actively contribute to improving processes, documentation, and the overall customer experience What we're looking for Excellent verbal and written communication skills in English Proven experience in customer support or customer experience, preferably in a B2C environment Strong ability to handle challenging conversations, de-escalate issues, and respond with empathy and professionalism Comfortable working with ticketing systems and support tools (Salesforce experience is a strong advantage) High attention to detail and commitment to accuracy in customer communication Strong time-management and multitasking skills, with the ability to prioritize effectively in a fast-paced environment Willingness to learn and understand our product, including basic technical and results-related concepts Skills that will help you excel in this position A customer-first mindset with a genuine passion for helping people Strong problem-solving and analytical thinking skills Ability to balance efficiency with quality and empathy A team player who communicates clearly and collaborates effectively across teams Comfortable working with KPIs and performance goals Curious, proactive, and motivated to continuously improve

My client was founded in 2017 to help financial advisors better secure their clients' financial futures. They focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can't easily access today through beautiful, scalable, and easy-to-use technology. Today, they work with over 900 RIAs that collectively represent more than $1.6T in assets under management across two industry-leading products We are looking for a strong client support representative with their Series 7 license to handle client accounts and cash movements. This role involves providing white-glove customer service, answering questions from end clients, and relaying feedback to product and engineering teams. My client operates on a hybrid work model, with employees coming to the office on Tuesdays, Wednesdays, and Thursdays. They provide lunch on in-office days and encourage team meetings and collaboration.

Salary: $75,000 per year About Bond No. 9: For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city: New York. Bond No. 9, headquartered at 9 Bond Street in NoHo, celebrates the city with women's, men's, and unisex eaux de parfum. Our dual mission is to restore artistry to perfumery and to mark every New York neighborhood with a scent of its own. We are seeking a digitally driven, detail-oriented, and customer-focused individual to join our team as a Customer Service & E-Commerce Specialist, supporting our direct-to-consumer business and ensuring an exceptional client experience. Key Responsibilities: Customer Service & Client Experience: Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. 9 tone of voice. Escalate inquiries when necessary and provide feedback to improve service processes. Manage eCommerce returns and exchanges, ensuring warehouse processing and timely refunds. Partner with retail and warehouse teams on order fulfillment and omnichannel initiatives. Track customer satisfaction and provide insights to drive process improvements. Assist in mapping the post-purchase journey and testing initiatives to enhance the client experience. E-Commerce Operations & Merchandising: Maintain and update the DTC product catalog, including product pages, banners, offers, and content in line with brand guidelines and launch calendars. Support new product launches, promotions, and sampling initiatives (e.g., GWP, bundles, exclusive offers). Monitor product availability, coordinate stock updates, and ensure site accuracy. Partner with marketing, creative, and HQ teams to optimize imagery, copy, and SEO. Assist with A/B testing and site personalization initiatives to improve conversion and engagement. Performance Tracking & Analytics: Compile and analyze performance reports covering sales, orders, traffic, and conversion KPIs. Maintain campaign and content trackers to assess promotional effectiveness and identify optimization opportunities. Track competitive activity and provide insights to inform business strategy. Skills & Experience: 3+ years of experience in customer service and eCommerce operations, preferably in luxury beauty or fragrance. Strong interpersonal skills and a positive, proactive attitude. Highly organized, analytical, and detail-oriented. Knowledge of eCommerce platforms, digital marketing, and CRM systems. Proficient in MS Excel, PowerPoint, and Word. Spanish-speaking a plus. Entrepreneurial mindset with a passion for luxury fragrances, eCommerce innovation, and delivering exceptional client experiences. Why Bond No. 9? Join a pioneering fragrance brand rooted in New York's culture and creativity. Work closely with a passionate, collaborative team in a fast-paced, luxury environment. Be part of shaping our customers' online journey and representing iconic fragrances worldwide.

Conduct advanced research in AI and Generative AI to develop novel algorithms and models Explore and implement state-of-the-art techniques in machine learning deep learning and generative models Collaborate with cross functional teams to integrate AI innovations into products and services Stay updated with the latest trends and breakthroughs in AI research and contribute to thought leadership Analyze complex datasets to extract insights and improve AI model performance Document research findings and prepare technical reports and publications Participate in internal and external knowledge sharing sessions and workshops Roles and Responsibilities: Lead AI and Generative AI research projects from concept through deployment ensuring alignment with organizational goals Design prototype and validate AI models addressing realworld challenges Optimize and finetune AI models for scalability and efficiency Mentor junior researchers and contribute to building a strong AI research community Collaborate with product managers and engineers to translate research outcomes into practical applications Evaluate emerging AI tools and frameworks to enhance research capabilities Ensure compliance with ethical standards and data privacy regulations in AI research Mandatory Certificate: Aws Certified Machine Learning Specialty IBM AI Engineering Professional Certificate

Consistently promote and model the Firm's Client Service Principles in teamwork, work product, and personal interaction. Ensure exemplary client service to all internal and external clients; proactively promote client service throughout department and teams; respond to peer requests with recognition that request serves a client or Firm need. Docket incoming US Patent Trademark Office and foreign filing mail into docketing database; double checking for accuracy. Write effective notes into the database to ensure shared knowledge and historical reference. Routinely apply judgment to ensure that risk management is safeguarded, and docket data is complete and reliable. Manage all forms of correspondence is accurately entered into the database and record keeping system. Investigate perceived discrepancies and inconsistencies in due dates and dockets; analyze and review mail where response dates are not apparent or where contingencies may exist; report issues and findings to appropriate attorneys and staff. Review outgoing filings; de-docket relevant dates in the docketing database; forecast and enter next action. Ensure that any discrepancies in docket dates and responses are appropriately resolved and corrected. Review relevant documents, such as letters, faxes, email, etc., relating to foreign filing responses and de-docket as appropriate; follow through with foreign filing specialists and department members as necessary. ABOUT YOU: Minimum three to five years of patent docketing experience preferred. Strong proficiency in Microsoft Office programs, including Word. Availability to work overtime, flexibility regarding work schedule.

Role: CMC Submission Specialist We are seeking an experienced CMC Submission Specialist to support the preparation, management, and execution of Chemistry, Manufacturing, and Controls (CMC) components for an upcoming Biologics License Application (BLA). This is a hands-on regulatory operations role focused on Veeva Vault RIM/Docs and eCTD-compliant submissions aligned with FDA and ICH requirements. The BLA submission is targeted for end of March, and this role will also support FDA information requests and follow-up activities post-submission. Key Responsibilities Prepare, compile, and manage CMC sections of a Biologics License Application (BLA) Execute regulatory submission activities using Veeva Vault RIM/Docs Ensure compliance with FDA, ICH, and eCTD standards (structure, formatting, publishing) Coordinate with CMC, Quality, Manufacturing, and Regulatory Affairs teams to finalize submission content Track document readiness, manage timelines, and resolve submission issues Support FDA information requests, amendments, and post-submission activities Maintain accurate, compliant, and inspection-ready submission documentation Required Qualifications Bachelor's degree (BS) in Life Sciences or related field 3-5 years of experience in regulatory submissions with strong CMC focus Hands-on experience supporting BLA submissions Proficiency with Veeva Vault RIM and/or Veeva Vault Docs Strong knowledge of eCTD formatting and publishing requirements Working knowledge of FDA and ICH guidelines Excellent attention to detail and ability to work in fast-paced, deadline-driven environments Preferred Qualifications Experience supporting biologics or biotech products Prior experience responding to FDA queries and post-submission requests Strong cross-functional communication skills

Stadium Goods is the premier global platform for sneakers, streetwear, and collectibles, offering a curated selection of the most sought-after brands and releases. Founded in 2015, Stadium Goods has become a trusted destination for sneaker and streetwear enthusiasts, blending a seamless shopping experience with unparalleled product authenticity. With its headquarters in New York City and a strong digital presence, Stadium Goods connects consumers worldwide with rare and iconic pieces that define modern culture. THE ROLE We are seeking an experienced consignment specialist to participate in our New Jersey Consignment team operations and activities. The responsibilities include authentication and intake of merchandise, entering product information into our databases, and maintaining accurate records of valuable company information. Our ideal candidate has essential data entry skills, like fast typing, an eye for detail, and familiarity with spreadsheets and other inventory databases. You will work with the warehouse operations team, as well as with the Consignment Managers to meet our goals of increased efficiency, profitability, and customer satisfaction. WHAT YOU'LL DO You will receive incoming merchandise from consigners, customers, or other warehouses accurately and promptly. You will examine products for authenticity, quality, etc., and process accordingly. You will appropriately record and report any discrepancies. You will enter data into an inventory control system, ensuring the accuracy of information. You will mark information on incoming merchandise. You will keep a clean and safe working environment and optimize space utilization. You will follow quality service standards and comply with procedures, rules, and regulations. You will work with managers and other team members to ensure a successful product lifecycle from beginning to end. You will build and maintain working relationships with current and potential consignors WHO YOU ARE You can confirm the authenticity of products coming into the SG environment You have strong organizational and time management skills, with an ability to stay focused on assigned tasks You are experienced with MS Office. You are proficient in inventory software, databases, and systems You can lift heavy objects (up to 50lbs.) You have a team player attitude, willing to go above and beyond at all times EQUAL OPPORTUNITIES STATEMENT & SCAM DISCLAIMER STADIUM GOODS is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our strategy throughout our business, partnerships and communities. SCAM DISCLAIMER- It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process. NYC WAGE TRANSPARENCY LAW The pay range for this position at commencement of employment is expected to be between $20 AND $22 [hour]; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of, and innovations and access to care. In-jail services include medical, mental health, nursing, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS conducts enhanced pre-arraignment screening and forensic psychiatric examinations; and leverages the resources of the Health + Hospitals system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Our workforce is comprised of more than 1,500 dedicated professionals, with locations in all five boroughs and on Rikers Island. Under the direction of the Director and/or Deputy Director of Patient Relations, the Assistant Coordinating Manager will be responsible for documenting, managing incoming phone calls and emails, maintaining accurate records, updating the databases and coordinating complaints and requests relating to health care provided in the City's jails. Examples of work: Review dashboard on a daily basis, notify emergency contact for patients with specific serious injuries, hospitalizations and enter into database. Assist in coordinating the bi-monthly QIC meetings by recording meeting minutes and updating the database with relevant outcomes and follow-up action items. Answer incoming calls, compose email identifying case as a complaint and/or request. Review voicemails, transcribing messages and email. Enter and update new cases into the Patient Relations database. Monitor and maintain the Patient Relations email in-box for all correspondences received and appropriately handle according to standardized procedures and policies. Complete day-end reconciliation of inquiries received, assigned and sent. Perform additional tasks as assigned. Minimum Qualifications: 1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or, 2. A satisfactory combination of education, training and experience. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs

About Us We build a full team of AI agents that can automate entire job functions more accurately & reliably within dental offices, so practice staff can regain time for what's most important. For example, our AI agents can answer phones, automatically schedule patients, call insurance, and carry out dental revenue cycle operations end to end just like a human would. As a company, we're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more tier 1 institutional investment firms. We recently raised an oversubscribed $4.4M seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, health system chief medical officers, and dentists on the leadership of major insurance companies. About This Role We're looking for a Dental Billing Specialist who is incredibly ambitious and excited about transforming dentistry with AI. Your job will entail: Performing Dental Billing Operations: Let AI do most of the work, fill in where it has issues. Advising Our Product Team: Give our product team a wishlist of features that would make your life easier; they'll build them for you (ex: we have AI that can call insurance, wait on hold and speak to reps). This role is best for candidates that are ambitious and would at some point want to lead an entire dental billing and AI advisory division. There will be a lot of growth opportunity in this role. Qualifications At least 4 years of experience in Dental Billing. Exceptional communication skills. Compensation Compensation for this role is competitive. We may start as a contract but there will be an option to convert to full-time with benefits after we see excellent performance.

Billing Specialist - Workday Financials / PSA - Contract Hale International is supporting a Workday Financials environment approaching a Workday Financials and PSA go-live and is seeking an experienced Billing Specialist to provide hands-on billing support during this critical phase. The focus of this engagement is to take ownership of day-to-day billing operations while the internal accounting team remains focused on implementation, testing, and data validation activities. This role will play a key part in stabilising billing operations pre- and post-go-live, ensuring accurate invoicing, strong prebill controls, and effective collaboration with project and regional teams. Key Responsibilities: Own day-to-day billing operations during the Workday Financials and PSA implementation and go-live period. Prepare, review, and issue client invoices using Workday Billing / PSA, ensuring accuracy and timeliness. Partner closely with project managers to review billing inputs, validate time and expense data, and finalise invoices. Manage hourly, time & expense, and multi-rate project billing, including complex project structures with multiple rates. Review and validate prebills, resolving discrepancies prior to invoice generation. Support billing for complex project portfolios spanning multiple regions and teams. Assist with data validation and billing-related testing activities as required. Act as a Workday super user, supporting internal users post go-live and helping train the team on Workday billing processes. Support billing stabilisation and early optimisation following go-live. Required Experience: Proven experience as a Billing Specialist or Billing Analyst using Workday Financials and/or Workday PSA. Strong background in project-based, time & expense, and hourly billing environments. Experience working closely with project managers and operational teams on billing and invoicing. Hands-on experience with prebills, rate validation, and invoice accuracy. Comfortable operating in fast-paced environments during system implementations or transformations. Strong communication skills and confidence supporting and training end users on billing processes. Experience with Vantage Point is beneficial but not required. This is a strong opportunity to step into a hands-on billing role during a Workday Financials and PSA go-live, providing immediate value through operational ownership, billing accuracy, and post-go-live support.

We are seeking an onsite New Store Concierge (Client Onboarding Specialist) in Matawan, NJ for a full-time direct hire role. The Store Concierge is a relationship-driven role designed to welcome, guide, and support new stores from their earliest interactions through store opening and initial operations. Serving as a trusted partner and single point of contact, the Store Concierge builds strong relationships with store owners and managers while coordinating seamlessly across internal departments to ensure smooth, personalized onboarding experience. Rather than focusing on any one function, the Concierge coordinates people, processes, and information across the organization to create a consistent, personalized, efficient and an overall ‘best-in-class' onboarding journey for each new store. Environment: Onsite in Matawan, NJ Salary: $60k-$65k NOTE: While this position works onsite in Matawan, NJ. The Store Concierge will manage relationships with new owners and may need to travel to meet owners, attend store openings, etc. This could include stored in NY, NJ, PA, CT, or MD (Tolls/mileage expenses will be reimbursed) Job Description: Serve as the primary point of contact for new store owners and managers throughout the onboarding process. Build trusted relationships and function as an internal advocate for store needs and priorities. Deliver a white-glove onboarding experience that reflects company partnership values. Coordinate onboarding efforts across internal teams, vendors, and stores to ensure alignment and seamless experience. Assist/Lead bi-weekly internal ‘Conversion checklist calls' with internal teams Guide new stores through what to expect during the onboarding process, including required forms and documentation, systems access, training, etc. Translate store needs into actionable requirements for internal partners and communicate status back to the store. Assess goals and readiness to tailor onboarding support and connect stores with appropriate resources. Provide timely guidance and hands-on support to maintain progress. Anticipate challenges and address issues before they impact onboarding. Identify and resolve gaps or miscommunications, ensuring clear next steps and follow through. Monitor 30 days' post-opening progress and proactively connect stores with additional resources as needed. Capture early feedback and surface insights to improve the onboarding experience for future stores. Qualifications: Bachelor's degree or equivalent work experience preferred. 3-5 years of experience in onboarding, operations, customer success, account management, or a related role. Strong organizational and coordination skills with the ability to manage multiple initiatives simultaneously. Excellent communication and people skills with a service-oriented mindset. Sense of urgency and confidence in elevating issues internally for resolution (as necessary). Proven ability to work cross-functionally and influence without direct authority. Comfortable delivering informal training and operational guidance. Proficiency in Microsoft Office and relevant onboarding, project management, or CRM systems.

Required Qualifications Bachelor's Degree in Accounting, Sciences, or equivalent experience plus High School diploma/GED. Minimum of 2 years of experience in billing, coding, or financial/business operations. Ideal candidates will have hands-on experience with accounts receivable, invoice management, renewals, and tracking financial transactions. Experience with billing and collection processes. Analytical skills for complex situations. Professional demeanor and relationship management. Excellent written and verbal communication. Proficient in Microsoft Office and/or Google Suite. Preferred Qualifications Experience in oncology and/or research. Preferred: SOCRA CCRP, CCRA, CCRC, Medical Billing/Coding certification. Job Summary Insight Global is hiring for a Research Billing Specialist for one of our healthcare clients. Responsible for coordinating clinical trial billing, collection, and reconciliation, and supporting day-to-day department finance operations. The Research Billing Specialist invoices and tracks payments from clinical trial sponsors for patient visits and study costs according to budgets and contracts, reconciles payments to research accounts, and processes reimbursement requests for patients and third-party vendors in line with policy. This role serves as a financial resource for clinical site staff and research patients, utilizes CTMS or financial software to monitor trial revenue, attends finance meetings, assists with account discrepancies, and prepares reports for the Finance department. Responsibilities also include troubleshooting billing processes, conducting billing training for staff and new hires, providing cross-coverage with the Research Billing Compliance Specialist by reviewing and transferring charges, preparing monthly reports, and maintaining DSA documentation. The specialist resolves outstanding patient bills and disputes, develops tracking metrics for research finance, maintains communication with ancillary departments and vendors, performs other assigned duties or projects, and adheres to HMH organizational competencies and standards of behavior.