NO EXPERIENCE NEEDED!
Looking for work that actually makes an impact? This role puts you on the front lines of community health-meeting people where they are and expanding access to HIV testing and care.
Seeking a compassionate and community-focused HIV Program Specialist to support onsite testing and offsite community outreach initiatives. This role combines clinical support, patient education, and community engagement to expand access to HIV testing and care across Miami Gardens and South Beach.
This position is ideal for candidates with an administrative or community-driven background and is open to individuals with limited or no prior experience. Training opportunities are available.
***Note : Must be comfortable being trained in phlebotomy
Key Responsibilities
Onsite (Clinic-Based):
Conduct 5-10 testing appointments per day
Perform blood draws and specimen collection
Educate patients on HIV prevention, testing, and next steps
Support documentation and administrative tasks as needed
Charting can be done in clinic or possible at home during admin time
Offsite (Community Outreach):
Engage and educate community members about HIV services
Conduct testing and education using a mobile unit
Build rapport with potential patients and community partners
Represent the program at community events and outreach activities
Schedule & Work Structure
Full-time, 40 hours per week
Hours vary; not a standard 9-5 role
Availability may range between 7:00 AM - 7:00 PM depending on assignment
Monthly schedules are provided one week prior to the start of the month
Geographic assignments are made around the candidate's location when possible
Mobile 75% of the time
Opportunity of potential at home work for admin work
Qualifications
Required:
Strong communication and interpersonal skills
Comfort working in diverse community settings
Willingness to work flexible hours
Preferred (Nice to Have):
Public health or community outreach experience
Clinical, phlebotomy, or laboratory experience
500/501 HIV training (or willingness to complete)
Phlebotomy certification or interest in training (training provided if needed)
Administrative or community-focused background
Training:
500-501 HIV Certified, if phlebotomy trained employee can do blood draws but not HIV testing
$37k-58k yearly est. 3d ago
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Customer Engagement Specialist
Avesis
Specialist job in Phoenix, AZ
Join us for an exciting career with the leading provider of supplemental benefits!
Our Promise
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
As a Customer Engagement Specialist in our Dental Medicaid Call Center, you will be the vital link between our members and their dental care needs. In this rewarding role, you'll provide compassionate support and expert guidance to Medicaid recipients, helping them navigate their benefits and access essential services. Your ability to address inquiries and resolve issues will directly impact the health and satisfaction of our clients, making you a key player in our mission to improve access to dental care. Join a dynamic team dedicated to making a difference in the lives of underserved communities while advancing your career in a supportive and collaborative environment!
At Avesis, our team is dedicated to ensuring that Medicaid recipients have access to the dental care they need. We serve as a trusted resource, guiding members through their dental benefits and helping them understand their options. By providing clear information and addressing any questions or concerns, we empower clients to make informed decisions about their oral health. Our department's purpose is to enhance the member experience by facilitating access to vital dental services, ultimately contributing to better health outcomes in our communities. Through our commitment to customer service, we strive to support those who may face barriers in navigating the healthcare system. Candidates must be able to work 40 hours/week, Monday - Friday, with shift availability between 7:00 a.m. and 8:00 p.m. Central Time.
Essential Job Functions:
Answer 40-60 inbound calls, responding to inquiries ranging from routine to moderate complexity.
Capture member information accurately and update systems with complete and concise data.
Ensure flexibility, stay organized, and comply with constantly changing programs and business rules.
Investigate issues that cannot be resolved at the time of initial call. Collaborate with internal teams to research and follow up with the Member until a resolution occurs.
Comfortable working in the healthcare field, with an acute awareness for privacy, confidentiality, HIPAA requirements and professionalism.
Ability to determine proper issue escalation - joining forces with other internal departments for answers, therefore closing the loop and providing a solution for the Member.
Minimum Requirements:
High School Diploma or equivalent required.
2+ years of experience in a healthcare customer service role.
1+ year of experience in a high-volume call center.
Ability to work 40 hours/week, Monday - Friday, with availability between 7:00 a.m. and 8:00 p.m. Eastern Time is required.
Proficient computer skills including Microsoft Word, Excel, Outlook required.
Capacity to work unencumbered and independently in a home office/virtual environment.
Internet connection must be through a cable broadband or fiber optic internet service provider with speeds of at least 50 Mbps download/25 Mbps upload required. *No mobile hot spots permitted.
Proficiency to navigate multiple computer software/systems and multi-screen functionality with ease.
Demonstrated sensitivity, empathy, and compassion with Member callers.
Able to maintain confidentiality and adhere to HIPAA requirements.
Excellent written communication: ability to document caller interactions in a concise manner.
Active listening skills while providing exceptional customer service.
Excellent verbal communication skills with the ability to present information in an empathetic, clear, way. Must be adaptable, flexible, and readily able to adjust to changing situations.
Able to apply logical thinking when evaluating problems.
Adept to interacting with diverse populations.
Overtime may be required at times during peak seasons.
Preferred Requirements
Associate's Degree in Business, Management, or Operations.
2+ years of experience in dental insurance or a dental office.
Exposure to Medicare, Medicare Advantage, or Medicaid insurance claims.
Fluency in Spanish highly desired.
At Avsis, we strive to design equitable, and competitive compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current pay ranges for new hires in each zone are:
Zone A: $16.68-$27.81 Zone B: $18.14-$30.24 Zone C: $19.55-$32.59 FLSA Status: Hourly/Non-Exempt
This role may also be eligible for benefits, bonuses, and commission.
Please visit Avesis Pay Zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
We Offer
Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
Competitive compensation package.
Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
Life and disability insurance.
A great 401(k) with company match.
Tuition assistance, paid parental leave and backup family care.
Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
Employee Resource Groups that advocate for inclusion and diversity in all that we do.
Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.
How To Stay Safe
Avsis is aware of fraudulent activity by individuals falsely representing themselves as Avsis recruiters. In some instances, these individuals may even contact applicants with a job offer letter, ask applicants to make purchases (i.e., a laptop or gift cards) from a designated vendor, have applicants fill out W-2 forms, or ask that applicants ship or send packages of goods to the company.
Avsis would never make such requests to applicants at any time throughout our job application process. We also would never ask applicants for personal information, such as passport numbers, bank account numbers, or social security numbers, during our process. Our recruitment process takes place by phone and via trusted business communication platform (i.e., Zoom, Webex, Microsoft Teams, etc.). Any emails from Avsis recruiters will come from a verified email address ending in @ Avsiscom.
We urge all applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reach out to .
To learn more about protecting yourself from fraudulent activity, please refer to this article link (articles/how-avoid-scam). If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: #/) with the Federal Trade Commission. Avsis is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of the company or their fraudulent activity.
Equal Employment Opportunity
At Avsis, We See You. We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic. At Avsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients. We focus on recruiting, training and retaining those individuals that share similar goals. Come Dare to be Different at Avsis, where We See You!
$19.6-32.6 hourly 2d ago
Life Science Service Specialist
Shimadzu Scientific Instruments 4.2
Specialist job in Phoenix, AZ
DescriptionLife Science Service Specialist Location: Los Angeles, CA Salary: $109,000 to $111,000 per year Who are we?
Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?
What can Shimadzu offer YOU?
Our Culture - A work environment that values diversity, inclusion & belonging
Competitive Compensation - Day 1 Benefits & Competitive Salary
Retirement Benefits - Matching 401K & Profit-Sharing Program
Professional Growth - Clear pathways for Career, Leadership and Personal Development
Health Benefits - Flexible Spending/Health Savings Accounts
Work-Life Balance - Generous & Front-Loaded Paid Time Off Plan
Education - Tuition Assistance Program for both graduate and undergraduate levels
Insurance Perks - Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs
Work Flexibility - Business casual Dress Attire & casual (jeans) Friday!
Employee Engagement - Employee Resource Groups to network, build a sense of community and enhance one's career and personal development
Shimadzu Scientific Instruments is seeking an Life Science Service Specialist to support the installation, maintenance, and repair of our specialized biotech instruments, including MALDI systems, PPSQ, LABNIRS, and related platforms. This is a hands-on, customer-facing role that plays a critical part in helping researchers and scientists perform mission-critical work in labs across the region.
JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
Install, troubleshoot, and maintain biotech instrumentation across customer sites
Provide technical training to end users and junior field service engineers
Accurately document system builds, service visits, and part usage
Develop preventive maintenance procedures and contribute technical feedback
Manage and maintain regional parts inventory
Provide timely phone/email-based technical support as needed
Travel by air and car to perform on-site service; overnight travel required
Ensure safety compliance and proper use of PPE per company and client protocols
EDUCATION AND QUALIFICATIONS:
Associate degree in Electrical Engineering or related tech field required
Bachelor's degree in Life Sciences preferred
3+ years of field or in-house instrumentation service experience required
Mechanical, electrical, and customer-facing troubleshooting skills essential
Proficiency in technical documentation and remote support protocols
Must be self-driven and comfortable working independently or with cross-functional teams
At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.
Compensation & Benefits:
This full-time, non-exempt position comes with a comprehensive benefits package. In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays (Residents of California and Puerto Rico will receive state-mandated sick leave instead of personal days). After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums.
The starting salary range for this role is $109,000 to $111,000 annually, paid semi-monthly. As a non-exempt position, you will be eligible for overtime and double time pay, as outlined in our employee handbook. Additional variable compensation may include a discretionary year-end bonus based on overall company performance.
This position includes a company car with a fuel card (with a $55 per pay deduction for personal use), company laptop, and a company-paid cell phone, which remains company property but can be used for personal purposes.
For more details on benefits, please visit **************************
Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means.
EEO Statement:
Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here.
Qualifications
BehaviorsFunctional Expert - Considered a thought leader on a subject
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Innovative - Consistently introduces new ideas and demonstrates original thinking
Team Player - Works well as a member of a group
Thought Provoking - Capable of making others think deeply on a subject
EducationBachelors of Chemistry (preferred)
Associates of Electrical Engineering (required)
Skills
Instrument Repair (required)
Instrument- MALDI (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$109k-111k yearly 4d ago
Claims and Appeals Specialist
Alpine Solutions Group 3.9
Specialist job in Tempe, AZ
MUST:
· 3+ years of clinical experience as an RN or LPN or paramedic
· Must come from EMS/critical care/came from emergency room sector
· Active and unrestricted Arizona Registered Nurse (RN) or Licensed Practice Nurse (LPN) license or paramedic degree
· Bachelors required
· Can read clinical records and paraphrase them for doctors and insurance payers
· Understand EMS regulations
· Can take transports, paraphrase them, send out to insurance companies, and if they continue to deny it this person can get on the call with the doctor and insurance and explain why a procedure was medically necessary
· Knows emergency services terminology- can communicate to insurance companies why procedures are medically necessary
· Comes from: Air Ambulance, Critical Care or Emergency Room experience
· Knows HIPAA guidelines
· Demonstrated expertise in MS Office suite software.
DAY TO DAY:
Seeking a Clinical Review Appeals Specialist to join our client as a permanent employee in Tempe, AZ.
· Review and process appeal letters related to medical necessity for denied air ambulance transport claims submitted to insurance companies.
· Collaborate with clinical field staff to resolve documentation issues and ensure all necessary information is collected for appeals.
· Conduct thorough reviews of clinical documentation and medical records to determine medical necessity and appropriateness of care.
· Communicate with hospitals to obtain appropriate medical records required for thorough appeal processing.
· Partner with patient advocacy teams to assist patients in understanding and exercising their appeal rights regarding adverse benefit determinations.
· Ensure compliance with federal, state, and payer-specific regulations and guidelines throughout the review and appeals process.
· Monitor trends in denials and appeals, identify areas for process improvement, and participate in quality assurance initiatives.
· Request and organize supporting documentation to accompany various clinical applications from multiple departments, including but not limited to air ambulance clinical crew.
Our client is seeking a Customer Service Specialist for a contract to hire opportunity in Scottsdale Arizona. This role is ideal for a high-energy, people-driven professional who is passionate about growth, connection, and delivering exceptional customer experiences in a fast-paced, personal development-focused environment.
Company Profile:
Professional Services
In buisness over 20 years
Customer Service Specialist Your Role:
This Customer Service Specialist role is focused on building relationships, fostering engagement, and ensuring customers feel supported, inspired, and accountable to their growth. The Customer Service Specialist will play a critical role in customer experience, community building, and ongoing enrollment support.
Serve as a primary Customer Service Specialist, delivering exceptional customer experience and engagement across programs and events
Support live courses, calls, and events by welcoming customers, setting the tone, and ensuring readiness and participation
Build and maintain strong, long-term customer relationships through consistent check-ins and accountability support
Engage customers through social media and internal platforms to strengthen community, momentum, and connection
Support growth initiatives by educating customers on continued development opportunities, referrals, and enrollment options
Track customer engagement, maintain accurate records, and participate in team planning and debrief sessions
Provide administrative and operational support to ensure seamless execution of customer-facing activities
Customer Service Specialist Background Profile:
2+ years of experience in a Customer Service Specialist, Customer Support, Customer Success, or client-facing role
Experience supporting live events, programs, or customer communities preferred
Strong communication skills with a warm, confident, and professional presence
High comfort level learning systems, databases, and internal processes
Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab.
Features and Benefits of Client:
Paid time off and paid holidays
Medical Dental Vision
Career growth and advancement opportunities
Ongoing personal and professional development programs
A high energy, people centered work environment
$30k-37k yearly est. 19h ago
Client Engagement Specialist (AZ-ONSITE)
Ansira Partners 4.3
Specialist job in Phoenix, AZ
The On-site Client Engagement Specialist will serve as a dedicated resource to our AZ client. You will help drive platform utilization, client satisfaction, and revenue growth for Ansira. This role provides proactive, strategic recommendations and guidance to help clients achieve their marketing goals while ensuring optimal use of Ansira's tools and services. While not responsible for hands-on design work, the role will require design consultation and the ability to guide clients on best practices for creative and brand execution. This is an in-person position, located within our client's offices.Key Responsibilities
Client Partnership & Support
Serve as a primary day-to-day contact for client platform needs, ensuring outstanding service and strong relationship management.
Anticipate client needs, suggest strategic alternatives, and identify opportunities that support both client goals and Ansira revenue growth.
Troubleshoot client issues across email, phone, and in-person interactions, ensuring timely resolution.
Ensure on-time execution of client projects, meeting quality and delivery expectations.
Responsible for order entry and order management, maintaining accuracy across all submissions.
Travel to client's office locations will be required.
Platform Utilization & Strategic Guidance
Drive platform adoption through education, training, and proactive recommendations.
Provide actionable insights based on platform usage and marketing performance data to help clients optimize spend and outcomes.
Provide clients with creative and design consultation, ensuring alignment with brand and compliance standards.
May be required to operate in-house small format printer to produce rush projects and client proofs.
Training & Enablement
Lead or support training sessions, workshops, and presentations to enable client teams to fully leverage Ansira's tools and processes.
Act as a brand and process advocate, reinforcing best practices across distributor and supplier needs.
Collaboration & Communication
Partner closely with the Strategic Client Engagement Manager and internal cross-functional teams (Creative, Print, Analytics, Media) to align on priorities and deliver seamless client experiences.
Document client expectations, project requirements, and feedback, ensuring alignment and follow-through.
Qualifications & Skills
2-4 years of experience in customer service and engagement, marketing consultation, or a related field.
Strong understanding of marketing strategies (preferably within the BevAlc or consumer goods industry).
Excellent communication, presentation, and relationship-building skills.
Experience supporting software or platform adoption in a consultative role.
Familiarity with creative/design processes and print production; ability to provide guidance on creative needs to aligned design team.
Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
Self-motivated, proactive, and solutions-oriented.
$33k-50k yearly est. 2d ago
Claims Specialist
Mission Restoration 4.3
Specialist job in Mesa, AZ
A Claims Specialist is responsible for managing and preparing detailed insurance supplements on behalf of homeowners for property damage claims. This role involves reviewing adjuster estimates, identifying missing or underpaid items, compiling supporting documentation, citing building codes, and communicating directly with insurance carriers to negotiate accurate and fair claim settlements. The Claims Specialist ensures that all repair scopes reflect true industry standards, manufacturer requirements, and local code compliance.
Successful candidates are highly organized, able to manage multiple files simultaneously, and maintain accurate documentation. They should be time-efficient, capable of working within strict carrier deadlines, and assertive in advocating for the homeowner's best interest. A strong Claims Specialist is also a quick learner, adapting quickly to different carriers' guidelines, software systems, and evolving industry standards.
Key responsibilities include:
Writing supplements and detailed F9 notes
Reviewing scopes, reports, and photos
Communicating with adjusters and homeowners
Citing Code, IRC, and manufacturer guidelines
Ensuring proper repair methods are followed
Tracking approvals, payments, and timelines
This position requires strong attention to detail, excellent written communication, and the ability to confidently negotiate with insurance carriers on behalf of the client.
Experience is not required but preferred.
Base + 4% commission bonus
$33k-57k yearly est. 3d ago
Internal IT Resource - IT Specialist (Construction Focus)
X Contracting
Specialist job in Glendale, AZ
Employment Type: Full-Time
About the Role:
At X Contracting, culture is not an afterthought, it's a performance driver. We hire for character, hustle, and accountability as much as for technical skill.
You thrive where urgency, teamwork, and integrity matter every day.
You communicate clearly, follow through on commitments, and take ownership of problems until they're solved.
You respect field teams and understand that IT exists to serve the business.
You're humble enough to listen, confident enough to act, and resilient when plans shift or pressure is high.
You believe in progress over perfection and take pride in helping others succeed.
X Contracting is seeking a hands-on, high-urgency IT Specialist to support internal operations across offices, project teams, and the field. This role is ideal for a tech-savvy problem solver who thrives in a fast-paced, construction-driven environment and wants to help modernize systems as the company scales.
The successful candidate will combine strong technical skills with common-sense problem solving and a customer-service mindset. You'll be the first line of support for our people, keeping systems, networks, and devices running efficiently while contributing to the continuous improvement of our IT infrastructure.
Key Responsibilities
Provide Tier 1 and Tier 2 technical support to office and field staff (hardware, software, networking, mobile devices).
Manage and maintain Windows-based systems, Microsoft 365, file permissions, and printer networks.
Assist with onboarding/offboarding, user provisioning, and asset tracking.
Support ERP, project management, and construction tech tools (e.g., Foundation, B2W, Trimble, Samsara, etc.).
Perform system updates, backups, and troubleshooting under guidance from the IT Manager.
Maintain detailed documentation of all support activities and contribute to IT knowledge base.
Collaborate with Finance, Operations, and Safety teams to align technology with field demands.
Participate in infrastructure upgrades and technology rollouts.
Qualifications
Education: Degree preferred but not required. Equivalent hands-on experience in IT support, systems administration, or networking will be given equal or greater consideration.
3-5 years of IT support experience, ideally in construction, manufacturing, or field-based industries.
Strong knowledge of Windows desktop environments, mobile device (iOS) support, and network fundamentals.
Familiarity with Microsoft 365, Azure AD, and Entra preferred.
Demonstrated urgency, communication skill, and problem-solving ability.
Reliable transportation and ability to visit job sites when needed.
Ability to communicate.
What We Offer
Competitive compensation based on experience.
Health, dental, vision, and 401(k) benefits.
Supportive team culture with direct access to leadership.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Experience:
IT: 3 years (Required)
Shift availability:
Day Shift
Ability to Commute:
Glendale, AZ 85305 (Required)
Work Location: In person
$65k-93k yearly est. 1d ago
Quality Support Specialist (Homeless Service)-- NARDC5712978
Compunnel Inc. 4.4
Specialist job in Avondale, AZ
The Quality Assurance Specialist supports the Street Outreach, Navigation, and Resources (SONAR) team by ensuring accurate data, consistent documentation, and reliable inventory for outreach and Resource Center operations. This position serves as a caseload assistant to the full SONAR team, tracking follow up tasks and referrals, and providing front-line triage to individuals requesting services in the Resource Center and in the field.
The position staffs weekend heat relief operations between May 1 and October 1 and may represent SONAR coordinators at community meetings or workgroups as assigned. The nature of the work requires weekend hours during heat relief operations and occasional evenings.
Essential Duties
Data Quality
Enter client and service data into the Homeless Management Information System (HMIS), City systems, and partner databases accurately and within required timelines.
Review records for completeness and data quality, including required fields, documentation, and coding, and to flag discrepancies or missing information for SONAR staff.
Prepare basic reports and summaries to support program monitoring, workload tracking, and internal quality improvement activities.
Caseload Support
Act as a caseload assistant to SONAR staff by maintaining shared task lists, tracking follow up deadlines, and monitoring outcomes of referrals.
Monitor referrals to partner agencies, including shelters, housing providers, the Housing Authority of Maricopa County, behavioral health providers, and rental or utility assistance programs, and document outcomes or barriers.
Communicate referral status updates to SONAR staff and assist with next steps such as gathering documentation, rescheduling appointments, or initiating alternative referrals.
Triage, Heat Relief, and Customer Support
Provide front-line triage at the Resource Center, including initial screening, identification of priority needs, and routing to appropriate SONAR staff or partner agencies.
Assist with basic triage and information gathering in the field as needed, including documenting location, contact information, and presenting needs.
Staff weekend heat relief locations during the heat season (May 1 through October 1), including on-site triage, tracking attendance, coordinating supplies, and ensuring completion of required documentation and data entry.
Provide clear, respectful, and trauma-informed information about SONAR services, eligibility criteria, and referral pathways to community members and partners.
Operational Support
Assist in maintaining inventory of outreach and Resource Center supplies, including water, hygiene items, basic survival items, forms, informational materials, and office supplies.
Assist with scheduling internal and external meetings, preparing agendas and materials, and taking notes as requested; maintain assigned equipment such as laptops, tablets, and phones and report maintenance needs promptly.
Meetings and Representation
Support SONAR coordinators with special projects, team huddles, and quality improvement activities as assigned.
Serve as a proxy for coordinators at community meetings, workgroups, or partner convenings when requested, including listening, taking notes, sharing approved program information, and reporting back key information and action items.
Maintain professional and collaborative relationships with partner agencies, landlords, community groups, and other City departments.
Minimum Qualifications
High school diploma or equivalency.
At least two (2) years of experience in human services, administrative support, case management support, quality assurance, or data entry in a social services, housing, or homeless services environment.
Demonstrated experience with data entry and records management in electronic databases or case management systems.
Proficiency with common office software applications, including word processing, spreadsheets, email, and basic data tracking tools.
Valid Arizona operator driver license.
Level 1 Fingerprint Clearance Card required within three (3) months of hire.
Preferred Qualifications
Experience with the Homeless Management Information System (HMIS) or similar human services data systems.
Experience supporting homeless services, housing programs, or outreach teams.
Experience with data quality, reporting, or quality assurance activities.
Two (2) years of direct case management experience in a human services setting.
Bilingual skills in English and Spanish, including the ability to speak and translate in both languages.
Knowledge of trauma-informed care principles and Housing First practices.
Supplemental Information
Work requires the ability to read and understand regulations, policies, procedures, and program standards.
Work requires the ability to perform basic math calculations such as addition, subtraction, multiplication, and division.
Work requires the ability to communicate clearly, both verbally and in writing, with internal staff, partner agencies, and members of the public.
No direct supervisory responsibilities.
Work involves choosing actions within limits set by standard practices and procedures, with judgment required to determine proper course of action and when to elevate issues to supervisors.
The individual in this position will work with staff both within and outside the City and must maintain positive, professional relationships and open communication. Employee must maintain regular attendance and the ability to work in a constant state of alertness and in a safe manner.
$73k-95k yearly est. 1d ago
Commercial Construction Loan Disbursement Specialist - Phoenix (In-Office)
Banktalent HQ
Specialist job in Phoenix, AZ
Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
Zions Bancorporation dba National Bank of Arizona in Phoenix is now accepting applications for a Commercial Construction Loan Disbursement Specialist . This is your opportunity to join a great team. We are looking for a dynamic professional who strives to provide excellent customer service. If you have experience working with real estate loans, construction budgets and loan servicing, we want to talk to you!
This position is located on site in Phoenix, AZ.
This is what your day will look like:
Review, analyze and process loan draws for commercial construction projects; evaluate property inspection reports, invoices, lien waivers, and construction budgets to assure they support the amount of funding requested.
Collaborate with Commercial Relationship Management and Loan Closing teams to set up loan budgets that comply with the loan approval.
Work directly with the bank customer to resolve budget, documentation or payout concerns.
Engage with Credit and Loan Administration groups to follow internal disciplines for responsible portfolio management for your assigned portfolio.
Schedule and direct pre-construction discussion with Borrower, Builder, and Loan Officer when requested.
May administer participation loans, coordinate with participating/lead bank(s).
Ensures loan administration is consistent with loan documents, bank and department policies and procedures.
Prepare payoff quotes and partial lien releases.
Review loans for past due status, insurance coverage, and tickler exceptions.
What you need to bring to the table:
2+ years' experience with commercial real estate loan servicing processes, management of construction loans, loan documentation or other directly related experience.
Good knowledge of loan management processes, financial institution standards and loan documentation.
Must be accurate, detail oriented and able to multi-task.
Must have good problem solving, writing and customer service skills.
Good time management. organizational skills, and able to work with deadlines.
Good communication and relationship building skills.
Solid technical and math skills, especially Excel.
Must be comfortable reading and understanding budgets.
High School Degree or Equivalent. Prefer advanced coursework in accounting, finance, business or similar discipline. A combination of education and experience may meet job requirements.
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products
Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
$26k-52k yearly est. 2d ago
Revenue Specialist
LHH 4.3
Specialist job in Tempe, AZ
💰 42K-52K/yr + $7,500 Sign-On Bonus + Quarterly bonus incentives
🎉 Daily Lunch Catering & Flexible Start Times (as early as 6 AM! post training)
🛡️ Comprehensive Benefits including medical, dental, vision, life insurance, disability, legal services, pet insurance & more.
📍Monday to Friday | Tempe, AZ 85288 (onsite)
We're looking for a Revenue Cycle Specialist who will be focusing on credit balance resolution to join a dynamic team where accuracy and urgency matter.
What You'll Do
Research credit balance accounts and determine proper balances.
Review contractual and allowable adjustments.
Prepare refund packets and follow up with payers and patients.
Reconcile accounts down to the true balance.
Communicate with insurance companies and patients to ensure proper resolution.
What We're Looking For
A minimum of 5 years of recent experience in healthcare (medical billing/collections)
Strong background in payment posting and account reconciliation
High school diploma/GED
Proficiency in Excel and general PC skills
Ability to work under strict deadlines with a high sense of urgency
Familiarity with GE Centricity (training provided)
Ideal Candidate Profile
Organized, deadline-driven, and proactive
Skilled at multitasking and prioritizing under pressure
Comfortable identifying true credits vs. adjustment errors
Medical Billing & Collections Expertise - Deep understanding of healthcare billing processes, payer rules, and refund workflows.
Payment Posting & Account Reconciliation - Ability to identify true credits vs. adjustment errors and reconcile accounts accurately.
Excel Proficiency - Skilled in PivotTables, VLOOKUP, and data validation for reporting and analysis.
Data Analysis - Ability to interpret EOBs, ERAs, and CARC/RARC codes for accurate posting and adjustments.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ***********************************************
Equal Opportunity Employer/Veterans/Disabled
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
$30k-37k yearly est. 2d ago
Equine Specialist
Zoetis, Inc. 4.9
Specialist job in Phoenix, AZ
States considered: New Mexico, Arizona, Texas
Role Description
The US Equine business is focused on delivering maximum value to our customers through portfolio solutions and by building and sustaining relevant partnerships. Based on our business model and operating environment we bring more than just medicines, services, and expertise to the marketplace - we deploy a range of targeted activities to support our solutions offerings in meeting the needs of our customers. These activities include a direct sales field force, aligned technical services teams providing technical support directly to customers, and novel value-added solutions that differentiate us from competitors.
The Equine Specialist position requires the individual to manage the Zoetis Equine business with distributors, veterinarians, dealers, and horse owners in your respective territory. It will be advantageous for the person in this position to have a strong understanding of the Equine market and its dynamics. The position will require travel and nights away from home. The ideal location for this position is central Arizona but other areas in AZ, Texas or NM may be considered.
POSITION RESPONSIBILITIES
Calling on Equine and Mixed Animal Veterinarians, Dealers, and Distributor Representatives and being able to quantify and qualify differences among Zoetis products and those of our competitors.
Utilizing excellent presentation skills to conduct educational training and exhibiting selling skills at accounts and producer seminars.
Building relationships and influence within key trade channels including: veterinarians, distributors, OTC dealers, farm personnel, and university personnel.
Working closely with Equine distribution partners building strong relationships to drive sales results throughout your geography.
Managing a broad geographic area with a diverse customer base to achieve sales targets, increased market share, and business objectives.
Build trust with customers through developing reliability, credibility and follow-up.
Territory planning & priority setting through data analysis, planning, utilization of resources and execution of business plans
Technical & commercial knowledge - General knowledge of Equine industry, in-depth product knowledge of Zoetis portfolio of products, and business & financial acumen of local customer base
Teamwork - Share, collaborate and act as a team player
Performing other duties and responsibilities as assigned and directed.
EDUCATION & EXPERIENCE
Undergraduate degree (BS/BA) and/or equivalent experience required
Masters in Animal Science or equivalent degree is a plus
Minimum of 6 months of Equine related experience for Associate Equine Specialist.
Minimum of 2 years of Equine related experience for Equine Specialist
Minimum of 8 years of Equine related experience for Senior Equine Specialist Animal Health
experience and knowledge of Equine industry is preferred
Ability and willingness to travel overnight approximately at least 50% of the time to include some weekends.
TECHNICAL SKILL REQUIREMENTS
In-depth product and disease knowledge
Excellent written and oral communication skills
Proficiency in PowerPoint, Excel, and Word applications
PHYSICAL POSITION REQUIREMENTS
The position will require a valid driver license
Willingness to drive to customer locations across defined geography - horse, clinic & dealer facilities
Requires individual to be able to work on equine farms
Requires individual to be willing to work with animals from husbandry to treatmentadministration and product administration education.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$72k-95k yearly est. 6d ago
Commercial Loan Closing Specialist 2 - Contingent
Teksystems 4.4
Specialist job in Chandler, AZ
This contractor will be supporting day-to-day operations within Commercial lending as they convert systems from AFS to LoanIQ. - Booking and funding commercial loans in "LoanIQ" - Respond to requests from other LOBs to post funds in internal systems and handle money movement activates
- Reduce learning curve of "LoanIQ" adoption among the staff as production continues.
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Chandler, AZ.
*Pay and Benefits*The pay range for this position is $28.00 - $30.16/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Chandler,AZ.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$28-30.2 hourly 6d ago
Collections Specialist
Adecco 4.3
Specialist job in Tempe, AZ
Are you someone who loves to be an integral part of everyday business? If so, look no further and apply below for an opportunity to join a top financial institution!
Adecco is currently assisting one of its clients in their search for a Collections Specialist in Tempe, AZ!
Pay rate: $19/hr
Shift availability: Operating hours: Mon - Sun, 8a-9p, Will be scheduled for an 8 hour shift during those hours, must have open availability
Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off.
For instant consideration for this role, click on Apply Now and upload resume!
Our ideal candidate for this Collections Specialist must have/must be able to:
Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept.
Place or receive calls in priority order as established by management. Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally.
Determine cause of delinquency and best course of action to assist delinquent customer.
Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, ?scratch pad? entries, etc. in the collection system.
Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable.
Order updated credit bureau report or initiate skip tracing process in accordance with established standards.
Review files from Loan Services in accordance with established standards, if applicable.
Initiate deferrals on accounts based upon written policy guidelines.
Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards.
Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures.
Ensure that appropriate letters are sent to debtors.
Process customers payments through electronic draft, if applicable.
Process account maintenance transactions according to established guidelines
Education/Certification Requirements:
High School Diploma or GED
Experience requirements for this Collections Specialist:
Collections experience required or bilingual (Spanish) customer service experience required
Strong communication skills
Good decision-making and problem solving skills
Proficient with MS Office Suite
Ability to work as part of a team
Must have flexible schedule
Bilingual is a plus
Note:
This role is On-Site; thus, open to candidates near/in/around Tempe, AZ!
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Collections Specialist in Tempe, AZ APPLY NOW for instant consideration!
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
$19 hourly 3d ago
HSPD-12: Government Badging & Credentialing Specialist (Phoenix, AZ -REF1770M)**
Citizant 4.5
Specialist job in Phoenix, AZ
Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, Product Management, and Program Management support services. We strive to hire only ethical, talented, passionate and committed "A Players" who already align with the company's core values: Drive, Delivering Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all else.
Job Description
Duties and Responsibilities:
Enrollment Process Management:
Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets.
Answering phone calls/email inquiries related to PIV credentials and access control matters.
Coordinate and conduct the PIV card enrollment process, including verifying applicants' identities and collecting required documentation.
Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Documentation and Data Collection:
Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
Ensure all required documents and forms are properly completed and submitted according to established guidelines.
Verification and Authentication:
Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
Data Security and Privacy:
Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
Communication:
Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
Provide excellent customer service to address questions and concerns related to the enrollment process.
Escalation management as it involves listening, understanding, and responding to customer needs and expectations.
De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
Recordkeeping:
Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
Compliance and Training:
Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
Qualifications
Required Competencies:
Experience with Microsoft Excel for data management, coordination, and reporting.
Ability to adapt to changing security procedures and requirements.
Prior experience in a similar role, customer service, or administrative position may be advantageous.
Attention to detail and strong organizational skills.
Excellent interpersonal and communication skills.
Ability to handle confidential information with discretion.
Attend local hiring events 3 - 4 times a month (may vary, depending on the business need).
Perform other job-related duties as assigned.
Physical Requirements:
The role primarily involves sedentary work.
There may be occasional instances of stair climbing.
Periodic standing and/or walking for extended durations may be required.
Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
Requires typing for most of the day.
Effective communication through frequent periods of talking and listening is essential
Education:
High School diploma, GED certification
Clearance Requirement:
U.S. citizenship is required.
Active Public Trust/MBI clearance or the ability to obtain one.
Starting salary range:
$42,000 - $47,000 (depending on experience).
Citizant offers a competitive benefits package, including:
Health and Welfare (H&W) benefit
Medical, dental, and vision insurance
Life and Disability Insurance
401(k)
Generous Paid Time Off (PTO)
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Tuition Assistance & Professional Development Program
Disclaimer:Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!
Additional Information
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$42k-47k yearly 4d ago
Copay Support/Claims Processing Specialist
Assistrx 4.2
Specialist job in Phoenix, AZ
The Copay Support/Claims Processing Specialist is a critical role within the organization and is responsible for servicing inbound calls, EOB faxes, and mail (emails, USMail) from pharmacies, patients, Sites of Care, Health Care Providers, copay vendors (PDMI, FHA and Merchant Card processors) and other sources. Required engagement is with pharmacy claim adjudicators, third party medical claim administrators, merchant vendors, finance for manual claim reimbursement, Sites of Care and Health Care Providers.
The Copay Support/Claims Processing Specialist will adjudication, troubleshoot claim rejections, claim reversals, allocation deficiencies, identifying group accumulator and maximizers, provide alternate payment processing method, handle paperwork related to medical procedures, treatments and services submitted by the site of care or health care providers that meet the program business rules for determination of approval, denial, or pending for submission of required information for final determination as well as claim appeal handling.
Quality control of commercial copay programs.
Collaborate with internal HUB teams on enrollment discrepancies (missing info and duplicates)
Partners with claim adjudication vendors ensure proper claims processing and data integrity.
Monitor and remediate medical and pharmacy manual data entry errors
Serve as Subject Matter Expert for internal and external stakeholders on medical and pharmacy Copay claim adjudication issues and platform logic variations.
Provide ongoing insights on specific program trends and system/process opportunities.
Patient and Prescriber Support:
Act as the primary point of contact for handling inquiries from prescribers, patients, external clients, and internal program team members.
Subject Matter Expert on reviewing and processing of medical claims submitted for copay programs where the therapy is primarily processed through a medical benefit
Thorough understanding of copay program design and elements eligible for payment processing
Ensure proper CMS form and EOB is provided for each eligible item
Validate required elements for payment approval are present
If not partner with HUB to secure missing information
Create manual medical reimbursement record for submission to finance
Review Directive Analytics against Net-Suite and make necessary corrections
Identify applicable programs and guide stakeholders through next steps for patient support.
Accept inbound calls, team chats, and emails. Ensure one-call resolution for patients and providers.
Communicate status updates across all patient support activities in a holistic, clear, and professional manner.
Liaise with program-specific AssistRx resources to secure outcomes and resolve escalations.
Maintain accurate documentation and ensure protection of patient and prescriber information.
Requirements
High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience.
Computer skills required: Contract Management Systems; Microsoft Office
Other skills required: Pharmacy Data Management (PDMI), PNC Card Platform
COMPETENCIES:
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Benefits
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
Why Choose AssistRx:
Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary.
Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.
Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.
Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives.
Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.
Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.
Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible.
Tell your friends about us! If hired, receive a $750 referral bonus!
Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!
#TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis.
Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork.
Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy.
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.
$46k-66k yearly est. Auto-Apply 21d ago
Client Stabilization Specialist
Community Bridges Inc. 4.3
Specialist job in Phoenix, AZ
Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.
Job Summary
The Community Bridges, Inc. (CBI) Client Stabilization Specialist is a shelter or temporary lodging site-based position with a primary role of working with individuals and families who are experiencing homelessness. The position will ensure individuals or families who are entering shelter or temporary lodging are stabilized. The position will conduct intakes into HMIS, provide education on the rules and responsibilities, resources, and provide overall orientation while in shelter or temporary lodging, The position is responsible for face-to-face visits, perimeter walks, and the escalation of issues impacting the stabilization of individuals or families in shelter or temporary lodging. Client Care Specialists will ensure communication with leadership and Client Care Coordinators on program violations to ensure issues are addressed so individuals or families can stabilize. The Client Care Specialist will communicate with leadership any identified needs of individuals who present with complex substance use, mental health, housing, and medical care needs to ensure the proper coordination of services. The CBI Client Stabilization Specialist is responsible for completing data entry into established data system, including, violations, end of shift notes, and room checks. The position is also responsible for identifying the need for completion of a housing prioritization assessment for all individuals.
Skills/Requirements
Highschool diploma or GED is required.
Minimum of 12 months of recovery from substance use and/or mental health disorders required.
1-3 years of full-time health care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred.
Valid Identification required
Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures is preferred but not required.
Will complete CBI Peer Certification within 90-days of being hired.
Arizona Fingerprint Clearance Card (program specific)
CBI Offers an excellent benefits package!
Generous PTO accrual (5 weeks!),
Medical, Dental, Vision, Disability, Life, Supplemental plans
Hospital indemnity/ Critical Illness,
Pet Insurance,
Dependent Care Savings, Health Care Savings,
401K with employer match - 100% vested upon enrollment,
Wellness programs,
Tuition Reimbursement and Scholarship Programs, incentives, and more!
Very Competitive pay rates
CBI is growing and expanding our services!
We are experience tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.
*For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *
CBI Values your Career and have lots of growth opportunities!
Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.
About our Culture, commitment to employees!
We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits!
Our Facilities
Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.
CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!
$27k-32k yearly est. 5d ago
Claims Processing Expert
The Strickland Group 3.7
Specialist job in Phoenix, AZ
Join Our Team as a Claims Processing Expert!
Are you a data-driven marketer who thrives on turning insights into impactful strategies? We are looking for a Claims Processing Expert to analyze key performance metrics, optimize marketing campaigns, and drive data-backed decision-making.
Why You'll Love This Role:
📊 Data-Driven Impact - Play a critical role in shaping marketing strategies through analytics.
🚀 Career Growth - Access professional development and leadership opportunities.
⏰ Work-Life Balance - Enjoy a flexible schedule with full-time opportunities.
💰 Competitive Compensation - Earn a stable income with performance-based incentives.
Your Responsibilities:
Analyze marketing campaign performance, customer behavior, and market trends.
Develop and track key performance indicators (KPIs) to measure marketing effectiveness.
Provide data-driven insights and recommendations to optimize marketing strategies.
Work with cross-functional teams to ensure data accuracy and consistency.
Utilize analytics tools (Google Analytics, Tableau, etc.) to generate reports and dashboards.
A/B test campaigns and refine strategies based on data insights.
What We're Looking For:
Proven experience in marketing analytics, data analysis, or a related field.
Proficiency in analytics tools such as Google Analytics, Tableau, or SQL.
Strong analytical and problem-solving skills.
Ability to translate complex data into actionable marketing strategies.
Experience with digital marketing metrics, reporting, and performance optimization.
Perks & Benefits:
Professional development and continuous learning opportunities.
Health insurance and retirement plans.
Performance-based bonuses and recognition programs.
Leadership growth and career advancement opportunities.
🚀 Ready to Turn Data into Growth?
If you're passionate about leveraging data to drive marketing success, apply today! Join us and help shape data-driven marketing strategies that make an impact.
Your journey as a Claims Processing Expert starts here-let's optimize for success together!
$29k-36k yearly est. Auto-Apply 60d+ ago
Healthcare Business Relations Specialist
Wound Care Solutions Management com 4.2
Specialist job in Phoenix, AZ
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Position Summary:
Empire Wound Care is a leading provider of advanced mobile wound care services throughout Arizona. We are seeking a driven and relationship-focused Healthcare Business Relations Specialist to help grow our footprint across the state.
This role is essential to expanding our provider network by securing partnerships with home health agencies, hospice providers, skilled nursing facilities, and other healthcare organizations. The ideal candidate is a strong communicator and strategic thinker who thrives on building connections, driving growth, and increasing access to care through collaborative partnerships.
Key Responsibilities:
Identify, pursue, and close new account opportunities within an assigned territory
Build and maintain strong relationships with healthcare decision-makers, including DONs, administrators, clinical managers, and referral coordinators
Conduct presentations, lunches, or in-services to educate potential partners about our wound care services
Collaborate with internal clinical and operations teams to ensure a seamless onboarding experience for new accounts
Track all outreach, interactions, and progress using CRM software
Meet or exceed monthly KPIs for new signed accounts and activated patient referrals
Attend industry networking events, conferences, or facility visits as needed
Minimum Requirements:
2+ years of experience in outside sales, preferably in healthcare, home health, hospice, or DME
Strong communication, relationship-building, and closing skills
Self-motivated and results-driven with the ability to work independently
Reliable transportation and willingness to travel within the assigned territory
$52k-88k yearly est. 17d ago
Business to Business (B2B) Specialist
Paul's Ace Hardware
Specialist job in Tempe, AZ
Job Title: Business-to-Business Specialist
Pay Range: $17-$20
Benefits we offer:
• Competitive pay
• Learn Life Skills
• Personal Time Off (PTO)
• Paid Holidays
• Medical, Dental, Group Life Insurance**
• 401K Retirement Plan***
• Paul's Savings Plan
• Monthly Incentives
• Continuing education and cross-training opportunities
• Promote from within
**Full-time status required; 30 or more total hours worked per week
***Hours and length of service requirement
We are always looking for management quality individuals for our growing company!
POSITION SUMMARY
The primary responsibilities of the Business-to-Business Specialist are to coordinate and maintain the activities of general Business-to-Business sales, while building and maintaining customer relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The major responsibilities for this position include:
• Market program to Business-to-Business customers.
• Generate sales leads from potential new customers.
• Create and maintain customer relationships.
• Learn customer base by interviewing customers, visiting outside business, and understanding critical buying influences in the area.
• Communicate with and thank customers.
• Research quotes and orders.
• Process customer orders.
• Pick, pull, and pack will call and/or deliver items for customers.
• Establish sourcing of products from vendors.
• Monitor competition's pricing, product assortment, services, fees, and marketing efforts to ensure stores Business-to-Business program is competitive.
• Track and review Business-to-Business customers purchases to identify trends and opportunities.
• Coordinate local community involvement.
• Empower and involve entire store personnel.
• Provide training to internal team members on product knowledge, sales skills, customer service and technology.
MINIMUM REQUIREMENTS
The minimum requirements for this position include the following:
• Education/Training: High School degree, some college preferred. Possess a vast product knowledge of consumable products along with a willingness to learn.
• Experience: Outside sales and marketing experience with retail programs, establishing relationships and new accounts, and other promotional activities.
• Experience in retail environment either in marketing, sales, or back office.
• Skills/Knowledge: Excellent quantitative and computer skills. Analytical and pricing knowledge with the ability to conduct comparison analysis and make sound decisions.
• Knowledge of retail computer systems, MS Word, and Excel a plus.
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.
• Ability and willingness to work flexible hours including evening, weekends, and holidays to meet the needs of the business.
PHYSICAL REQUIREMENTS
The minimum physical requirements for this position include:
Ability to stand for an extended period of time.
Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
Must be able to access various store locations of the company
Move and handle merchandise up to a minimum of 50 pounds.
Job responsibilities may change based on the needs of the business.
SAFETY. SECURITY
Adhere to all safety and security procedures when assisting customers or handling merchandise,
reporting unsafe situations and any suspicion of shoplifting or theft. Any violations should be
reported to the Safety Committee. Maintain your area of concern in a clean, safe, orderly manner.
MISSION STATEMENT
Paul's Ace Hardware is committed to providing solutions and opportunities for people, with honesty and integrity.
Benefits
Paid time off
Health insurance
Employee discount
401(k)
Other
The average specialist in Phoenix, AZ earns between $25,000 and $93,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Phoenix, AZ
$49,000
What are the biggest employers of Specialists in Phoenix, AZ?
The biggest employers of Specialists in Phoenix, AZ are: