Zerbe Retirement Community is a family-owned and operated 5-Star rated community, proudly serving our residents and families since 1958. We take pride in providing exceptional care in a warm, supportive, and team-oriented environment. We are an Equal Opportunity Employer and welcome all qualified applicants.
Overview
We are seeking a detail-oriented, experienced Long-term Care Medical Billing Specialist to oversee and manage the daily operations of our long-term care billing and receivables processes. This role is vital in ensuring accurate resident billing, timely collections, and compliance with applicable regulations. The Long-Term Care Medical Billing Specialist will also provide guidance and support to the business office team, working closely with residents, their families, and insurance providers.
Key Responsibilities:
Manage all aspects of long-term care resident billing, including private pay, Medicare, Medicaid/CHC, and third-party insurance.
Review and reconcile long-term care accounts receivable balances regularly to maintain financial accuracy.
Monitor long-term care aging reports and follow up on outstanding balances to ensure timely collection and cash flow stability.
Oversee month-end close processes related to long-term care accounts receivable and ensure proper documentation and reporting.
Serve as the primary contact for long-term care residents and families regarding billing inquiries, payment plans, and account concerns.
Ensure full compliance with company policies, state, and federal regulations governing long-term care billing and reimbursement.
Train, mentor, and support long-term care business office staff in billing, collections, and receivable functions.
Collaborate with nursing, admissions, and administrative departments to resolve long-term care billing or payment discrepancies.
Maintain a high level of professionalism and confidentiality in all long-term care billing matters.
Experience
Associate or bachelor's degree in accounting, Finance, or related field preferred; equivalent experience will be considered.
Minimum of 3 years of accounts receivable or billing experience, preferably in long-term care.
Prior supervisory or lead experience strongly preferred.
Knowledge of Medicare, Medicaid/CHC, and third-party billing requirements.
Strong attention to detail with excellent organizational and problem-solving skills.
Proficiency in Microsoft Office Suite; experience with PointClickCare is a plus.
Strong communication and customer service skills with the ability to interact professionally with residents, families, and staff.
Effective communication skills with strong phone etiquette for client interactions.
Ability to work independently as well as collaboratively within a team environment. If you are passionate about finance and possess the necessary skills to excel in this role, we encourage you to apply. Join us in contributing to our organization's success through effective accounts receivable management.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Work Location: In person
$30k-41k yearly est. 2d ago
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Dynamic PC Support
Worldwide Techservices 4.4
Specialist job in Reading, PA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$42k-60k yearly est. 1d ago
Client Specialist Key
Knitwell Group
Specialist job in West Brandywine, PA
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00420 Brandywine, PA-Downingtown,PA 19335Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
Carel is a growing, multinational organization specializing in controls for HVAC, HVAC/R and humidification systems.
Reporting to the Marketing Manager and working in collaboration with Field Services, the Application Specialist's primary function is to lead technical efforts and partnership development activities for the North American Refrigeration market. Provides technical support through application expertise in the USA, Canada, and Mexico primarily, with secondary coordination responsibilities in Central and South America. Promotes CAREL as a thought leader in the field of energy-efficient control solutions for commercial and light industrial refrigeration systems. Identifies needs of the customers and North American regulations requirements, providing input to the corporate and local Marketing and Solutions teams to drive the product development roadmap.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Partner with OEMs, engineering consultants, integrators, and other key customers/stakeholders, including project managers, engineers, field technicians, software developers, and other technical specialists as well as end-users to drive adoption of CAREL solutions.
Review blueprints, plans, and other customer documents to assist in the preparation of quotations and submittals as required.
Produce competitive analysis materials comparing products with key competitors. Understand the competitive industry landscape, while keeping CAREL teams informed of trends and changes.
Participate in overall product strategy, development, and manufacturing coordination for new and emerging products.
Collaborate with CAREL internal teams to organize technical product trainings to key customers such as OEMs, contractors, end-users, and others. Present product trainings, seminars, technical meetings, etc.
Provide a trouble-free end-user experience with solutions containing CAREL products.
Travel (up to 25%) to customer facilities to learn customer applications and assist with implementation of CAREL controls and provide support to customer's technical staff.
Provide key participation in trade shows and other high-profile marketing events. Represent CAREL and CAREL's products and services to the industry.
Other duties may be assigned as needed by the Marketing Manager
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each ESSENTIAL DUTY satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION - Engineering/Technology Degree with HVAC/R background/experience or equivalent.
LANGUAGE SKILLS - Good verbal, written, and presentation communication skills for sharing technical information. Bilingual abilities are a plus.
REASONING SKILLS - Technical and industry knowledge and reasoning. Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
EXPERIENCE - Experience with high-efficiency control solutions for commercial refrigeration applications and proven field service experience are preferred.
COMPETENCIES - Practical skills and knowledge of electronics, electrical circuits, and mechanical systems as applicable to the HVAC/R industry. PowerPoint, Excel, Word. Demonstrated self-motivation resulting in a high degree of performance without constant supervision.
PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20 - 40% average overnight travel and some evening and occasional weekend time necessary.
WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environments include, but are not limited to, CAREL regional, national or international offices, car, airline flights, OEM offices, labs and manufacturing facilities, retail or bottler environments, customers' global headquarters, construction sites, and home office.
#LI-TH1
$79k-118k yearly est. Auto-Apply 60d+ ago
Laboratory Application Specialist
Frontage Laboratories 3.9
Specialist job in Exton, PA
Laboratory Application Specialist-Large Molecule
Department: Biomarker & Biologics Employment Type: Full-time
Frontage Laboratories
Frontage Laboratories Inc. is an award winning, full-service, CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.
Position Summary:
Laboratory Application Specialist-Large Molecule - a role that is to support lab operational and studies in a regulated (GLP/GCLP) research environment, including but not limited to documentation and data archival, sample handling, and other activities to support the studies. This role will support project PIs (principal investigator) with documentation, and coordination tasks, sample handling, ensuring compliance with GLP/GCLP standards and efficient study progression from setup to completion.
Key Responsibilities:
1. Laboratory Operations Support
Assist in daily laboratory activities such as sample management, labeling, preparation, and storage.
Maintain laboratory supplies, reagents, and consumables inventory to support ongoing projects.
Support instrument setup, calibration, and routine maintenance under supervision.
Other assigned tasks
2. Study Coordination and Documents/Data Archival
Support study PIs with project documentation and study setup tasks.
Assist in compiling data summaries, study logs, and project documents and reports.
Assist and maintain study records, worksheets, and study files according to SOPs.
Ensure all documents are reviewed, signed, and filed accurately.
Support document archival and retrieval activities per GLP/GCLP and company retention requirements.
Assist with electronic document uploads and metadata entry in LIMS or document management systems.
Follow all company SOPs, GLP/GCLP requirements, and data integrity standards.
3. Continuous Improvement
Identify opportunities to improve relative workflows or documentation processes.
Support implementation of digital tools for study tracking or data management.
Participate in cross-functional process improvement initiatives.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Biology, Chemistry, Biochemistry, or a related scientific discipline.
Experience:
0-3 years of experience in lab assistant, document management, or records management (preferably in a regulated industry such as pharmaceutical, biotech, or CRO).
Experience with document control systems (e.g., SharePoint, Documentum, or similar).
Familiarity with regulatory documentation standards (e.g., GxP, GLP) preferred.
Skills:
Strong organizational and time management abilities with attention to detail.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Analytical mindset with focus on process accuracy and compliance.
Core Competencies:
Accountability and ownership
Process-oriented and detail-focused
Team collaboration and cross-functional coordination
Data and document integrity awareness
Problem-solving and initiative-taking
Preferred Qualifications (optional):
Experience in a laboratory, clinical, or regulatory documentation setting.
Knowledge of long-term data retention and archival best practices.
Familiarity with electronic archiving systems and metadata management.
Salary and Benefits:
Frontage Laboratories offers a competitive compensation and benefits package including health and dental insurance, a 401(k) plan, disability insurance, and life insurance.
Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$85k-129k yearly est. Auto-Apply 60d+ ago
Emergency Department Pharmacy Specialist - Pharmacy
Penn State Health 4.7
Specialist job in Lancaster, PA
*****$10,000 SIGN-ON BONUS - eligible to those that qualify ***** **Penn State Health** - **Lancaster Medical Center** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Evening **Hours:** 7 on/7 off, 10:00a - 10:00p **Recruiter Contact:** Trevor Smith at ******************************** (MAILTO://********************************)
**SUMMARY OF POSITION:**
Emergency medicine (EM) pharmacists play a crucial role in the emergency department (ED), where expectations include both clinical and operational responsibilities, often in a fast-paced, unpredictable environment. These pharmacists work closely with physicians, nurses, respiratory therapists, and other staff in a high-pressure environment, ensuring that medication therapy is safe, effective, and tailored to individual patient needs.
Pharmacists in this area are responsible for both adult and pediatric patients and their expertise is leveraged during the most critical moments of patient care, including adult and pediatric trauma resuscitations, stroke alerts, and cardiac arrests. In addition, they are the go-to resource for complex medication dosing, toxicology, and antimicrobial stewardship in the ED.
Pharmacists in the ED participate in resuscitation efforts by preparing and delivering medications quickly and accurately, providing on-the-spot recommendations for drug selection, dosing, administration, and monitoring for patient of all ages. Support transitions of care, ensuring accurate medication reconciliation on admission and discharge.
MINIMUM QUALIFICATION(S):
+ Doctorate degree Pharm D
+ Must be licensed or eligible for licensure to practice pharmacy in the state of Pennsylvania.
+ A PGY-2 Emergency Medicine or Critical Care residency with BCCCP or BCEMP required within one (1) year of hiring
+ A PGY-1 general practice residency + three (3) years of relevant experience and BCCCP or BCEMP required within one (1) year of hiring
+ Six (6) years of relevant experience and BCCCP or BCEMP required within one (1) year of hiring
**WHY PENN STATE HEALTH?**
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
**Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:**
+ **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
+ **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
+ **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
+ **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
+ **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
**WHY PENN STATE HEALTH LANCASTER MEDICAL CENTER?**
Penn State Health Lancaster Medical Center is a 341,000-square-foot 129-bed acute care hospital that will give residents of Lancaster and York counties enhanced access to Penn State Health's expertise and specialty services! Through our core values of Respect, Integrity, Teamwork, and Excellence, our team is committed to compassionate care for our diverse patient population, our community, and each other.
**YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.**
_This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._
_Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._
_IND123_
**Position** Emergency Department Pharmacy Specialist - Pharmacy
**Location** US:PA:Lancaster | Pharmacy | Full Time
**Req ID** 89083
$42k-59k yearly est. Easy Apply 7d ago
Auto Claims Specialist I (Manheim)
Cox Holdings, Inc. 4.4
Specialist job in Manheim, PA
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Arbitrator I
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
This position facilitates the resolution of customer claims and concerns (includes all physical and digital/online transactions) after a sale and is responsible for the timely and successful arbitration of vehicles between buyer and seller in accordance with auction and NAAA policies. The role will work to gain familiarity with fundamental arbitration concepts, procedures, standards, policies and systems. This position requires organization and management of sale day activities including post sale inspections and sale day arbitrations.
Job Responsibilities:
Basic Functional Duties
With guidance, performs basic Arbitrator duties, including:
Reviews customer claims to verify that they meet Manheim's National Arbitration policies and any account-specific guidelines.
Investigates basic, less complex cases (e.g., late title claims, basic condition report claims, vehicle availability, post-sale inspection fails, mechanical/structural/undisclosed vehicle damage, etc.) or those requiring more prescriptive decision making.
Interfaces with all departments involved in the complaint (i.e., reconditioning, front office, dealer services, vehicle entry, etc.), including during the fact finding and investigative phases.
Uses appropriate resources to investigate and facilitate relevant inspection, documentation, and communication to ensure appropriate actions are completed to move cases forward or to resolution.
Uses appropriate levels/limits of financial approval authority to resolve cases.
Evaluates claims by obtaining, comparing, evaluating, and validating various forms of information.
Prepares and facilitates communications for resolution via telephone, email, and in-person discussion.
Mediates disputes and negotiates repair and/or pricing of disputed vehicles to arrive at a mutually acceptable solution and to keep vehicles sold.
Monitors and maintains accurate files for each arbitration case, verifying accuracy of all required documentation, including invoices and settlement agreements.
Engages with supervisor/manager to determine if escalation is required.
Knowledge & Subject Matter Milestones
Demonstrates an understanding of investigating claims and negotiating and influencing others while maintaining a positive client experience.
Gains familiarity and understanding of Arbitration concepts and procedures.
Gains foundational understanding of auction-specific operational and administrative processes.
Learns and adheres to National Auto Auction Association (NAAA) arbitration standards, Manheim Marketplace Policies, and relevant legal requirements.
Client Interaction/Communication Responsibilities
Advises clients of the arbitration claim process, company policies, any auction- or account-specific guidelines, and NAAA guidelines.
Facilitates both written and verbal communications between buyers, sellers, and various auction team members and third parties to actively gather information necessary to guide parties toward agreement and resolution, while maintaining an awareness of goals and objectives.
Provides relevant information such as claim status to clients.
Other Duties
Demonstrates safety commitment by following all safety and health procedures and modeling the appropriate behaviors.
Participates in support of all safety activities aligned with Safety Excellence.
Performs other duties as assigned.
Qualifications and Experience
Education
High School Diploma or equivalent required.
Bachelor's degree preferred.
Experience
Previous experience in claims management and/or problem and conflict resolution preferred. Claim adjuster experience is a plus.
1-2 years of experience in areas of responsibility.
1+ years of automotive, mechanical, and/or body shop experience preferred.
Skills and Abilities
Active Listening
Accuracy and Attention to Detail
Resilience/Adaptability
Demonstrates Empathy
Verbal and Written Communication
Decision Making
Customer Focus
Time Management
Conflict Resolution
Builds Positive Relationships
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$16.6-24.9 hourly Auto-Apply 6d ago
IT Services and Support Specialist
Ephrata National Bank
Specialist job in Ephrata, PA
This position is part of the bank's internal Information Technology help desk. The help desk is responsible for responding to internal customer requests for all hardware and software support through the ticketing system, phone calls, emails, and face-to-face interactions.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Respond to internal customer requests for all hardware and software support in a courteous and efficient manner.
Ensure that the issue or question is being entered into the Bank's Help Desk ticketing system for tracking and recording purposes.
Analyze, triage, and escalate problems to the Sr. IT Service and Support Specialist or the appropriate technical resource.
Ensure customer satisfaction by providing continuous status updates; follow up with end-users to ensure problem resolution.
Consistently follow appropriate practices/policies/procedures to help maintain organizational standards and compliance.
Record detailed notes and resolutions for issues within the ticketing system and the Help Desk Knowledge Base.
Identify and communicate possible efficiency enhancements or changes to processes that would benefit the team or the bank.
Competencies:
ENB Operational and Functional Competencies
Required Education and Experience:
Associate's degree in Information Technology required, or 1+ years of experience in the technology field or a related area. Bachelor's degree preferred.
Knowledge of commonly-used concepts, practices, and procedures within an information technology field.
Experience with Windows PC compatible hardware configurations and troubleshooting.
Knowledge of desktop operating systems.
Some familiarity with Help Desk processes and procedures.
Knowledge of Microsoft Office Suite.
Some familiarity with SCCM/Active Directory.
Strong analytical and diagnostic skills.
Demonstrates proficiency in creating and maintaining documentation.
Ability to work as part of a team to accomplish common goals.
Strong oral and interpersonal skills.
Excellent customer service expertise.
Good conflict resolution skills.
Ability to communicate in a clear, concise, and patient manner.
Supervisory Requirements:
This position has no supervisory requirements.
Work Environment:
This position operates in a professional work environment that routinely uses standard office equipment such as computers, monitors, mice, keyboards, phones, printers, scanners, multi-function devices, filing cabinets, calculators, and fax machines.
Physical Demands:
Ephrata National Bank promotes an equal opportunity workplace, which includes reasonable accommodations for otherwise qualified disabled applicants and employees. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision required by the job includes close vision, distance vision, and the ability to focus. While this position is primarily sedentary, the employee is frequently required to stand, walk, use hands to finger, handle or feel objects or controls, reach with hands and arms, bend, balance, stoop, kneel, and crouch. The employee must be able to lift and move up to 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work rotate during Monday through Friday, 7:00 am to 6:00 pm, and Saturday from 7:00 am to 12:00 pm. The flexibility of the schedule to meet business needs is required.
Travel:
Local travel between offices will be required on occasion.
Pay Transparency
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Benefits
Additionally, as part of our Total Rewards program, Ephrata National Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; health savings account and/or flexible spending account; dependent care flexible spending account; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay, jury duty, and bereavement; disability insurance coverage and maternity and parental leave; educational assistance and a robust wellness program with financial incentives.
To learn more about your potential eligibility for these programs, please visit About | Careers | Benefits | Ephrata National Bank.
EEO Statement
Ephrata National Bank supports a diverse workforce and is an Equal Opportunity Employer. It is the policy of Ephrata National Bank to provide equal employment opportunities without regard to race, ethnicity, color, religion, sex, national origin, age, disability, marital status, covered veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic applicable under law. The bank complies with all relevant federal, state, and local laws and all regulations regarding nondiscrimination.
This reflects management's assignment of essential functions and position responsibilities. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time. The employee is expected to adhere to all Ephrata National Bank's procedures and act as a role model in adhering to the banks' policies.
$39k-74k yearly est. Auto-Apply 15d ago
Zone Administrator - Lot Operations Specialist II (Manheim)
Cox Enterprises 4.4
Specialist job in Manheim, PA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
What You'll Do:
* Orient and instruct new drivers regarding their job duties and assist supervisor in assigning and directing the work of employees.
* Communicate with supervisor or manager to assure proper flow of vehicles and maintain log of stock numbers for each vehicle moved and its lot location.
* Communicate schedules and assignments to the crew members.
* Serve as lane leader on sale days
* Coordinate move requirements with lot manager and quadrant coordinator.
* Assist supervisor in making sure that lease lanes and pre-sales are properly staged and parked.
* Manage vans and transporting drivers to locations.
* Ensure timely pick-up and drop-off of employees and vehicles by transporting them according to schedule to their proper work destinations.
* Shuttle employees to and from auxiliary parking lots on sale days; provide transportation to employees parking inventoried vehicles at remote sites.
* Pick-up and drop-off employees and other Auction personnel to/from the Auction, parking lots, dealerships, customer locations/businesses, and other locations.
* Perform daily maintenance and routine checks of the van and clean and service the vehicle with fuel, lubricants, and accessories.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
* Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.
* Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
* Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
* Enforce all company policies and procedures related to employee and customer conduct.
* Perform other duties as assigned by management. May be required to work overtime as business needs dictate.
Minimum Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience.
* Safe Drivers needed; Valid driver's license required.
Schedule:
* Monday - Friday 7:30 am - 4:30pm
Preferred Qualifications:
* Basic mechanical knowledge of identifying (i.e., flat tires, low gas, jump starting vehicles).
* Knowledge of lot operations/lot layout preferred.
* Knowledge of LDM preferred.
* Required to stand, walk, reach, talk and hear, vision abilities required to include close, distance and color vision, depth perception and ability to adjust focus.
* Ability to stand for prolonged periods of time.
* Ability to lift 1-15 pounds.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$14.7-22.1 hourly Auto-Apply 22d ago
Damage Claims Specialist
HTSS
Specialist job in Allentown, PA
Are you an insurance professional with experience in claims handling? Do you have a strong understanding of state regulations and a proven record of providing excellent customer service? If so, we want you on our team! We are seeking a Damage Claims Specialist to manage and process customer property damage claims related to utility service operations. This role is responsible for ensuring accurate and timely claims processing while maintaining compliance with state regulations and the Company's tariff. From the initial claim submission to final resolution, you will oversee the entire claims process, ensuring proper documentation, maintaining tracking reports, and addressing customer inquiries.
Job Qualifications:
Bachelor's Degree (preferred); High School Diploma or equivalent (required)
Minimum of three (3) years experience in claims handling
Proficiency in Microsoft Office Suite, especially Word and Excel
Strong verbal and written communication skills
Excellent problem-solving and conflict-resolution abilities
High attention to detail and ability to work independently
Pay: Based on experience
This is a full-time, temporary role expected to last at least 6 months.
If you are ready to take on this role, we encourage you to apply today through the HTSS website or by emailing resume to ********************
$40k-71k yearly est. Easy Apply 60d+ ago
Damage Claims Specialist
HTSS, Inc.
Specialist job in Allentown, PA
Are you an insurance professional with experience in claims handling? Do you have a strong understanding of state regulations and a proven record of providing excellent customer service? If so, we want you on our team! We are seeking a Damage Claims Specialist to manage and process customer property damage claims related to utility service operations. This role is responsible for ensuring accurate and timely claims processing while maintaining compliance with state regulations and the Company's tariff. From the initial claim submission to final resolution, you will oversee the entire claims process, ensuring proper documentation, maintaining tracking reports, and addressing customer inquiries.
Job Qualifications:
Bachelor's Degree (preferred); High School Diploma or equivalent (required)
Minimum of three (3) years experience in claims handling
Proficiency in Microsoft Office Suite, especially Word and Excel
Strong verbal and written communication skills
Excellent problem-solving and conflict-resolution abilities
High attention to detail and ability to work independently
Pay: Based on experience
This is a full-time, temporary role expected to last at least 6 months.
If you are ready to take on this role, we encourage you to apply today through the HTSS website or by emailing resume to ********************
$40k-71k yearly est. Easy Apply 2d ago
Bi-lingual Support Services Specialist (Human Services)
UCP Central Pa 3.4
Specialist job in Lititz, PA
Have you been searching for a job that has meaning? Want to make a real difference in the lives of others?
If you answered yes to any of these questions, then keep reading!
Want to work for a company that….
Was recently named a PA Best Place to Work.
Welcomes both entry level and experienced individuals.
Creates systems like
UCP Listens
to encourage and collect anonymous feedback from all staff.
Commits to an open-door policy so that problems are heard and addressed in a timely fashion.
Recognizes you for your hard work and success and allows for peer-to-peer recognition.
Creates opportunities for you to grow your income and knowledge through programs like
UCP's Career Pathfinder
.
Rewards you for referring your friends and family to join our team, how's an extra $1,000 sound?
Provides you with a comprehensive paid orientation to equip you for success.
Provides a variety of schedule options to fit your lifestyle.
Recognizes, embraces, and values everyone's unique diversity.
Who are we?
At UCP Central PA, we share a passion and a purpose: to empower people of diverse abilities to live a meaningful life through innovative support and services. We also work to relentlessly pursue a vision of communities that embrace the abilities of every individual. If you would like to start an exciting job with a company committed to excellence and innovation, all while doing what we do, please consider joining the UCP of Central PA team!
When it comes to where you work, we know you've got choices…here's what we provide:
Position Status: Full-time
Schedule: 37.5 + hours per week, Monday-Friday 8:00 AM - 4:00 PM
Benefits may include: Medical, Prescription, Dental, Vision, Retirement Plan with Company Match, Life and Disability Insurance, Company Contributions to Your Health Savings Account, Paid Time Off, and more!
Same day pay available with Tapcheck!
As a non-profit employer, UCP participates with the Federal Student Loan Forgiveness Program - full-time employees may be eligible for the remaining balance on their Direct Loans to be forgiven!
Responsibilities
Here's what to expect as a Bi-lingual Support Services Specialist:
Build and maintain positive relationships with individuals, families, Managing Employers, and Support Service Professionals.
Collaborate with public and community agencies to strengthen service partnerships.
Meet regularly with Managing Employers to review satisfaction, service delivery, and ensure all required paperwork is complete.
Participate in Individual Support Plan (ISP) meetings and team meetings to ensure services align with individual needs.
Maintain and distribute daily activity and transportation logs, tracking individual outcomes and required documentation.
Provide initial and ongoing training for individuals, Managing Employers, and Support Service Professionals.
Review and audit daily logs for accuracy, proper documentation, and service utilization. Address concerns as needed.
Document all communications related to Agency with Choice services.
Qualifications
Minimum requirements as a Bi-lingual Support Services Specialist:
18 years of age
Bilingual in Spanish and English (required)
High school diploma or General Education Development (GED)
6 months to 2 years of related job experience
Valid driver's license with at least 6 months of driving experience
Access to a vehicle with valid insurance, registration, and inspection
Knowledge of individuals with intellectual and developmental disabilities and/or autism
Ability to communicate, read, write, and understand the English language
Preferred, but not required:
Associate's degree or related certification
2 to 5 years of related experience
Knowledge of human services regulations (i.e., Chapter 2380, 6100, 6400)
If you are still reading, we should talk! Apply today, we would love to hear your story and share ours.
UCP Central PA is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to
*********************
.
#ucpsj2500
$28k-34k yearly est. Auto-Apply 6d ago
Product Specialist
R & R Services Corporation 4.3
Specialist job in Schuylkill Haven, PA
Do you have experience as a bartender, server, or any experience in the hospitality industry? Are you looking to switch careers? We are looking for people with great customer service experience and outstanding personalities. We offer steady pay, benefits, and upward mobility. We will train you to be successful, offering a salary and bonus based on performance. You'll be empowered with the tools needed to support our customers' needs.
Our Product Specialist will be a self-starter with a track record of success in delivering customer satisfaction with maintaining attention to detail. Quality and passion are what sets us apart from our competition. No retail automotive experience required.
At R&R Auto Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At R&R Auto Group, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also in a rewarding outstanding effort and results through bonus and commission programs.
What We Offer
Salary and Commission/Bonus based pay plan
Multiple medical and dental plans to choose from. The health and wellness of our team is important to us
401K Plan
Paid time off
Growth opportunities - we prefer to promote from within
Paid Training - Your individual success is key to our business success
Employee vehicle purchase plans
Family owned and operated locally since 1967
Long term job security
Flexible Work Schedule
Discounts on products and services
Responsibilities
Assessing customer knowledge and priorities to personalize the ownership experience
Explaining and demonstrating vehicle features and technologies and focusing on customer level and retention
Test drives with clients
Acquiring and maintaining total product knowledge on all vehicles and understand competitors vehicle features and benefits
Keeping abreast of new products, features, accessories etc. and their benefits to clients
Following up with customers within one to two weeks after delivery to answer questions or conduct additional clinics to teach other feature operations
Directing customers to additional information resources
Delivering a delightful ownership experience
Qualifications
Proven ability to provide an exceptional customer experience
Available to work flexible hours & weekends
Ready to hit the ground running on learning new product ins & outs
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$46k-80k yearly est. Auto-Apply 60d+ ago
Loan Setup Specialist
Jg Wentworth Home Lending
Specialist job in Wayne, PA
Headquartered in the Washington, D.C. suburb of Woodbridge, VA., and licensed to operate in 40 states, J.G. Wentworth Home Lending (JGWHL) has built its success over the past 15 years in originating Conventional, VA, and FHA loans. Known for its outstanding reputation and commitment to excellence, JGWHL has earned several prestigious awards, including Costco Mortgage Services' 2013 Operational Excellence Award and 2014 Lender of the Year Award. Based on an independent analysis conducted by consumer finance site LendingTree.com, JGWHL has a 95% consumer satisfaction rating, among the highest in the industry.
********************************
Job Description
We are looking for a
Loan Setup Specialist
who has a strong desire to challenge oneself in a fast-paced and high energy atmosphere. This person will be reporting to the VP of Operations and is associated with back-end processing of residential mortgage loans.
The responsibilities of this position is as follows:
• Finalize and send mortgage disclosures
• Order appraisals and title work
• Request FHA and VA case numbers
• Request VA Certificate of Eligibility
• Request 4506t Tax transcripts; correct all rejections and reorder
• Request verification of employment on all loans
• Complete Inquiry Letters
• Request certifications and insurance documentation
• Request home insurance policy updates and payoffs at processor request
• Work directly with loan origination system (Encompass)
• Perform other related duties as requested
Qualifications
• One year customer service experience preferred with increased responsibility throughout experience
• Must be able to type 40 wpm and have strong technical knowledge
• Ability to work independently and seek and use guidance appropriately
• Multitasked with attention to detail and is multitasked.
• Excellent communication skills, both written and verbal
Education:
• High School Diploma/GED
• College Degree Preferred
Benefits:
J.G. Wentworth Home Lending, LLC provides tools and resources to help you balance your work and life needs through the following benefits:
• Medical, Dental and Vision Plans
• Retirement Plan 401k with matching
• Life Insurance, Hospital Insurance
• Short-term and Long-term Disability Insurance
• Employee Wellness Program
• Employee Assistance Program (EAP)
Additional Information
For more than 20 years, The J.G. Wentworth Company , through its affiliates and subsidiaries, has provided individuals the flexible options they need to respond to life's changing needs. Today, The J.G. Wentworth Company is a diversified company focused on providing direct-to-consumer solutions to financial needs through a variety of offerings, including: home lending and refinancing, structured settlement, annuity and lottery payment purchasing, access to personal loans, and prepaid cards. Our seasoned management team has developed a category-leading marketing, operations, customer service and funding infrastructure that has allowed us to achieve efficiency and economies of scale necessary for future growth.
We'd love to consider you for our growing team of talent and invite you to complete an application for our current open positions. EOE/V/D
$29k-57k yearly est. 1d ago
Collection Specialist
Mindlance 4.6
Specialist job in Exton, PA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Its a simple route driver job and company will be providing the car.
Job description:
M-F 8:30am -5:00pm
Business Casual dress code
This position will report to the Collections Manager and will coordinate and support the execution of the Accounts Receivable Collection process for the United States Animal Health customer portfolio.
Key Responsibilities:
Support supervisor on day-to-day activities and deliverables of the US Collections Portfolio
Responsible for Collections for the United States which include:
• Daily engagement with Key Account Customers
• Manage and execute Dunning Process
• Follow up on disputes, deductions, late payments, issues which delay payment of invoice etc.
• Liaise with Customer Service group to enhance Customer experience by resolving timely
open queries
• Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the assigned B2B Customer Collection portfolio as requested by management
• Proactively identify issues and risks within the applicable areas and support their timely
resolution by escalating issues to the Collections Lead as required
• Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency financial concerns
• Assist Collections Lead and Global Director to identify and implement process improvement initiatives and best practices
• Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures.
Experience:
•2-5 years of experience working in Accounts Receivable B2B Collections experience
•Basic computer skills (e.g. Microsoft Word, Excel and Access)
•ERP systems (Oracle, SAP, Polaris) preferred
•Previous experience working in large multinational firm or Animal Health/Pharmaceutical
industry or Medical Device (preferred, not required)
Key Attributes of this role:
•Capable of working independently and applying analytical skills in the collection processes
•Experience in handling high volume account portfolios and balancing multiple priorities
•Ability to work in culturally diverse teams
•Customer focused with excellent interpersonal and communication skills
Education:
Undergraduate degree in Finance /Accounting preferred
Qualifications
Experience:
•2-5 years of experience working in Accounts Receivable B2B Collections experience
•Basic computer skills (e.g. Microsoft Word, Excel and Access)
•ERP systems (Oracle, SAP, Polaris) preferred
•Previous experience working in large multinational firm or Animal Health/Pharmaceutical
industry or Medical Device (preferred, not required)
Education:
Undergraduate degree in Finance /Accounting preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-39k yearly est. 1d ago
Client Specialist Key
Knitwell Group
Specialist job in Downingtown, PA
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00420 Brandywine, PA-Downingtown,PA 19335Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$41k-72k yearly est. Auto-Apply 60d+ ago
IT Services and Support Specialist
Ephrata National Bank
Specialist job in Ephrata, PA
This position is part of the bank's internal Information Technology help desk. The help desk is responsible for responding to internal customer requests for all hardware and software support through the ticketing system, phone calls, emails, and face-to-face interactions.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Respond to internal customer requests for all hardware and software support in a courteous and efficient manner.
Ensure that the issue or question is being entered into the Bank's Help Desk ticketing system for tracking and recording purposes.
Analyze, triage, and escalate problems to the Sr. IT Service and Support Specialist or the appropriate technical resource.
Ensure customer satisfaction by providing continuous status updates; follow up with end-users to ensure problem resolution.
Consistently follow appropriate practices/policies/procedures to help maintain organizational standards and compliance.
Record detailed notes and resolutions for issues within the ticketing system and the Help Desk Knowledge Base.
Identify and communicate possible efficiency enhancements or changes to processes that would benefit the team or the bank.
Competencies:
ENB Operational and Functional Competencies
Required Education and Experience:
Associate's degree in Information Technology required, or 1+ years of experience in the technology field or a related area. Bachelor's degree preferred.
Knowledge of commonly-used concepts, practices, and procedures within an information technology field.
Experience with Windows PC compatible hardware configurations and troubleshooting.
Knowledge of desktop operating systems.
Some familiarity with Help Desk processes and procedures.
Knowledge of Microsoft Office Suite.
Some familiarity with SCCM/Active Directory.
Strong analytical and diagnostic skills.
Demonstrates proficiency in creating and maintaining documentation.
Ability to work as part of a team to accomplish common goals.
Strong oral and interpersonal skills.
Excellent customer service expertise.
Good conflict resolution skills.
Ability to communicate in a clear, concise, and patient manner.
Supervisory Requirements:
This position has no supervisory requirements.
Work Environment:
This position operates in a professional work environment that routinely uses standard office equipment such as computers, monitors, mice, keyboards, phones, printers, scanners, multi-function devices, filing cabinets, calculators, and fax machines.
Physical Demands:
Ephrata National Bank promotes an equal opportunity workplace, which includes reasonable accommodations for otherwise qualified disabled applicants and employees. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision required by the job includes close vision, distance vision, and the ability to focus. While this position is primarily sedentary, the employee is frequently required to stand, walk, use hands to finger, handle or feel objects or controls, reach with hands and arms, bend, balance, stoop, kneel, and crouch. The employee must be able to lift and move up to 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work rotate during Monday through Friday, 7:00 am to 6:00 pm, and Saturday from 7:00 am to 12:00 pm. The flexibility of the schedule to meet business needs is required.
Travel:
Local travel between offices will be required on occasion.
Pay Transparency
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Benefits
Additionally, as part of our Total Rewards program, Ephrata National Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; health savings account and/or flexible spending account; dependent care flexible spending account; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay, jury duty, and bereavement; disability insurance coverage and maternity and parental leave; educational assistance and a robust wellness program with financial incentives.
To learn more about your potential eligibility for these programs, please visit About | Careers | Benefits | Ephrata National Bank.
EEO Statement
Ephrata National Bank supports a diverse workforce and is an Equal Opportunity Employer.
It is the policy of Ephrata National Bank to provide equal employment opportunities without regard to race, ethnicity, color, religion, sex, national origin, age, disability, marital status, covered veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic applicable under law. The bank complies with all relevant federal, state, and local laws and all regulations regarding nondiscrimination.
This reflects management's assignment of essential functions and position responsibilities. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time. The employee is expected to adhere to all Ephrata National Bank's procedures and act as a role model in adhering to the banks' policies.
$39k-74k yearly est. Auto-Apply 15d ago
Lot Operations Specialist II (Manheim)
Cox Enterprises 4.4
Specialist job in Manheim, PA
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
You'll be the lynchpin that keeps the Electric Vehicle operation together and functioning correctly. You'll play an integral role in day-to-day management of Electric Vehicle logistics.
* Inputting daily charge statuses into tracking reports.
* Submitting charging equipment maintenance tickets into service station.
* Responding to Email requests.
* Checking online reporting for errors.
* Auditing charge rate reporting against online reporting.
* Assisting Operations and Sales departments with vehicle logistics and planning.
* Coordinating the removal and storage of keys while charging devices for all vehicles on the property.
* Recording charge % or miles to empty for electric vehicle unit
* Willingness to learn and adapt to new processes (Sometimes this will need to happen right aways)
* You will be working on your own or with a team. You will be a leader and have a driver with you most days but sometimes will need to work alone.
* Good time management skills, adaptability to change and the ability to follow multiple SOPs to meet account expectations
* There may be times that a portable generator/charger will need to be towed with a truck out to an electric vehicle that is completely dead so it can be moved to a charging station
* Orient and instruct new drivers regarding their job duties and assist supervisor in assigning and directing the work of employees.
* Communicate with supervisor or manager to assure proper flow of vehicles and maintain log of stock numbers for each vehicle moved and its lot location.
* Communicate schedules and assignments to the crew members.
* Coordinate move requirements with lot manager and quadrant coordinator.
* Manage vans and transport drivers to locations. Ensure timely pick-up and drop-off of employees and vehicles by transporting them according to schedule to their proper work destinations.
* Perform daily maintenance and routine checks of the van and clean and service the vehicle with fuel, lubricants, and accessories.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.
* Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
* Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
* Enforce all company policies and procedures related to employee and customer conduct.
* Perform other duties as assigned by management.
* May be required to work overtime as business needs dictate.
Qualifications
Minimums:
* High School Diploma/GED and 3 years' experience in a related field.
* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
* OR 5 years' experience in a related field.
* Safe drivers needed; valid driver's license required.
* Ability to drive automatic and standard transmission vehicles.
* Basic mechanical experience (changing flat tires, checking fluids, jump-starting vehicles, etc.).
* Overtime may be required on occasion.
* Able to lift at least 15 lbs.
* This is a physically demanding, fast-paced job in a chaotic environment. You'll need to sit, stand, walk, kneel, squat, reach, hear, and talk for extended times.
* Ability to work in varying weather conditions, tolerate elevated noise levels and ongoing car exhaust fumes.
* Vision: ability to see close, distance, color variations, depth perception, and adjust focus.
Preferred:
* General knowledge of automotive lot layouts and auction operations.
Knowledge of local roads, hotels, airports, and restaurants as you could potentially shuttle customers around the immediate area of our auction lot.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$14.7-22.1 hourly Auto-Apply 23d ago
Loan Setup Specialist
JG Wentworth Home Lending
Specialist job in Wayne, PA
Headquartered in the Washington, D.C. suburb of Woodbridge, VA., and licensed to operate in 40 states, J.G. Wentworth Home Lending (JGWHL) has built its success over the past 15 years in originating Conventional, VA, and FHA loans. Known for its outstanding reputation and commitment to excellence, JGWHL has earned several prestigious awards, including Costco Mortgage Services' 2013 Operational Excellence Award and 2014 Lender of the Year Award. Based on an independent analysis conducted by consumer finance site LendingTree.com, JGWHL has a 95% consumer satisfaction rating, among the highest in the industry.
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Job Description
We are looking for a Loan Setup Specialist who has a strong desire to challenge oneself in a fast-paced and high energy atmosphere. This person will be reporting to the VP of Operations and is associated with back-end processing of residential mortgage loans.
The responsibilities of this position is as follows:
• Finalize and send mortgage disclosures
• Order appraisals and title work
• Request FHA and VA case numbers
• Request VA Certificate of Eligibility
• Request 4506t Tax transcripts; correct all rejections and reorder
• Request verification of employment on all loans
• Complete Inquiry Letters
• Request certifications and insurance documentation
• Request home insurance policy updates and payoffs at processor request
• Work directly with loan origination system (Encompass)
• Perform other related duties as requested
Qualifications
• One year customer service experience preferred with increased responsibility throughout experience
• Must be able to type 40 wpm and have strong technical knowledge
• Ability to work independently and seek and use guidance appropriately
• Multitasked with attention to detail and is multitasked.
• Excellent communication skills, both written and verbal
Education:
• High School Diploma/GED
• College Degree Preferred
Benefits:
J.G. Wentworth Home Lending, LLC provides tools and resources to help you balance your work and life needs through the following benefits:
• Medical, Dental and Vision Plans
• Retirement Plan 401k with matching
• Life Insurance, Hospital Insurance
• Short-term and Long-term Disability Insurance
• Employee Wellness Program
• Employee Assistance Program (EAP)
Additional Information
For more than 20 years, The J.G. Wentworth Company , through its affiliates and subsidiaries, has provided individuals the flexible options they need to respond to life's changing needs. Today, The J.G. Wentworth Company is a diversified company focused on providing direct-to-consumer solutions to financial needs through a variety of offerings, including: home lending and refinancing, structured settlement, annuity and lottery payment purchasing, access to personal loans, and prepaid cards. Our seasoned management team has developed a category-leading marketing, operations, customer service and funding infrastructure that has allowed us to achieve efficiency and economies of scale necessary for future growth.
We'd love to consider you for our growing team of talent and invite you to complete an application for our current open positions. EOE/V/D
$29k-57k yearly est. 60d+ ago
Collections Specialist
Mindlance 4.6
Specialist job in Exton, PA
Job Details: This position will report to the Collections Manager and will coordinate and support the execution of the Accounts Receivable Collection process for the United States Animal Health customer portfolio. Qualifications (Training, Education & Prior Experience): Education
Undergraduate degree in Finance /Accounting preferred
Experience:
2-5 years experience working in Accounts Receivable Collections experience
Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems (Oracle, SAP, Polaris)
Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry (preferred, not required)
Key attributes of this role include:
Knowledge, insight, and experience in financial accounting
Capable of working independently and applying analytical skills in the collection processes
Experience in handling high volume account portfolios and balancing multiple priorities
Ability to work in culturally diverse teams
Customer focused with strong interpersonal and communication skills
Ability to leverage and build on ERP skills to ensure operational excellence and service
quality.
Key Responsibilities:
Support supervisor on day-to-day activities and deliverables of the US Collections Portfolio
Responsible for Collections for the United States which include:
• Daily engagement with key Account Customers
• Manage and execute Dunning Process
• Follow up on disputes, deductions, late payments, issues which delay payment of invoice etc.
• Liaise with Customer Service group to enhance Customer experience by resolving timely open queries
• Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the assigned Customer Collection portfolio as requested by management
• Proactively identify issues and risks within the applicable areas and support their timely resolution by escalating issues to the Collections Lead as required
• Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency financial concerns
• Assist Collections Lead and Global Director to identify and implement process improvement initiatives and best practices
• Leverage related systems and follow procedures to ensure robust compliance environment with SOX, internal controls, accounting policies and procedures.
Other Skills:
Strong written and oral communication skills
Proficiency in English and applicable local language(s)
Qualifications
Qualifications (Training, Education & Prior Experience): Education
Undergraduate degree in Finance /Accounting preferred
Experience:
2-5 years experience working in Accounts Receivable Collections experience
Basic computer skills (e.g. Microsoft Word, Excel and Access) and hands on experience with ERP systems (Oracle, SAP, Polaris)
Previous experience working in large multinational firm or Animal Health/Pharmaceutical industry (preferred, not required)
The average specialist in Reading, PA earns between $35,000 and $120,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Reading, PA
$65,000
What are the biggest employers of Specialists in Reading, PA?
The biggest employers of Specialists in Reading, PA are: