Help Desk Technician II
Specialist job in Irvine, CA
Level 2 Helpdesk Technician
Contract to Hire, location- Irvine.
We are seeking a professional and customer-focused Level 2 Helpdesk Technician to provide advanced technical support for end users. This role involves troubleshooting software, hardware, and network issues, ensuring timely resolution through excellent communication and technical expertise.
Key Responsibilities:
Respond to user requests and incidents via ticketing system, phone, and email.
Provide in-depth technical support for Microsoft Windows 10/11, Microsoft Office, and various business applications.
Troubleshoot issues related to network connectivity, including printing, device configuration, and basic network communication (e.g., pinging servers or devices).
Support and troubleshoot Microsoft Teams and Office 365 applications.
Utilize Active Directory for password resets, account management, and user permissions.
Maintain a professional, courteous, and solution-oriented attitude while supporting end users.
Accurately document issues, actions, and resolutions within the ticketing system.
Qualifications & Experience:
Previous Helpdesk or Technical Support experience required.
Strong troubleshooting skills across hardware, software, and application environments.
Working knowledge of Windows 10/11, Office 365, Active Directory, and Microsoft Teams.
Understanding of basic networking concepts, including connectivity troubleshooting and print configuration.
Excellent customer service, written, and verbal communication skills.
Professional demeanor - friendly, reliable, and adaptable, with a positive "can-do” attitude.
Preferred Attributes:
Outgoing and approachable personality.
Ability to multitask and prioritize effectively in a fast-paced environment.
Commitment to providing an exceptional end-user experience.
IT Support Specialist
Specialist job in Irvine, CA
We are seeking an IT Support Specialist to deliver daily end-user support, manage company devices, and maintain essential IT systems.
Responsibilities
End-User Support
Provide onsite/remote helpdesk support for all employees.
Set up user accounts, email, MFA, and application access.
Install and configure laptops, software, and company-approved tools.
Troubleshoot issues related to Windows/mac OS, network connectivity, Microsoft 365, and hardware.
Support Teams, Outlook, OneDrive, SharePoint, and other productivity apps.
Systems & Device Management
Manage laptops and mobile devices via Apple Business Manager, Meraki, JAMF, and MDM platforms.
Use RMM tools (Endpoint Central, Dell Connect, Cisco Meraki, ManageEngine) for patching and monitoring.
Support VOIP: RingCentral, DialPad, PureIP.
Platforms & Security
Support OpenText, DocuSign, and Fanxipan Dataroom.
Assist with CrowdStrike, VPNs (CheckPoint, OVPN/Fido2, Cisco Secured Connect).
Handle SSL certificate requests (Bluebit/GlobalSign).
Support Jira, Confluence, Stripe.
Physical Security
Assist with surveillance systems, access control badges, and office alarms.
Qualifications
4+ years of IT support experience.
Strong troubleshooting of hardware/software and Microsoft 365.
Experience with MDM, RMM, VPN, security, and VOIP tools.
Strong communication and customer-focused service mindset.
Bonus: Fluency in Vietnamese to support Vietnamese-speaking end users.
Desktop Support Engineer
Specialist job in Palm Springs, CA
Job Title : Desktop Support Engineer
Duration : Fulltime
Responsibilities
“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment
OEM Vendor co-ordination for faulty or new hardware requirements
“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application
“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues
In Scope:
Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support
Co-ordination with OEM on Hardware/Software issues
Ticket information documentation using ITSM tool.
Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets)
Deployment and configuration of new hire equipment (Manually and/or using automated Tools)
Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
Hardware and software provisioning (check-in and check-out)
Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
Articulate technical solutions to non-technical users in simple and easy to understand terms
Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another)
Uplift and reimage of leaver equipment and update of asset management system/CMDB.
Update of asset management system/CMDB according to Joiner Mover Leaver Process
SoCal JCB - Service Specialist
Specialist job in Colton, CA
Company Profile
SoCal JCB is a highly successful, fast-growing business. We pride ourselves in customer service. We invest in our workforce and offer a highly competitive compensation and benefit program. SoCal JCB is an authorized dealer for JCB construction equipment including skid steer loaders, backhoe loaders, wheel loaders, excavators and telehandlers.
Position Purpose
The Service Specialist is responsible for processing service department Work Orders and ordering/receiving parts. This position reports to the Service Manager.
Position Type: Exempt
Major Tasks, Responsibilities & Key Accountabilities
Interacts directly with customers, meet expectations, handles potential problem situations, customer satisfaction.
Reviews work orders for completeness and accuracy prior to customer billing
Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit
Handles inbound service and parts inquiries
Research and places parts orders from JCB and various vendors
Handles all shop inquiries in an efficient and responsive manner.
Maintains parts inventory.
Researches and advises technicians of parts and orders.
Monitor and update Livelink to drive parts and service revenue.
Ensures safety policy and practices are followed
Maintains a clean and professional image according to JCB Standards
Conducts business in alignment with the company's Values
Performs other related duties as required.
Knowledge, Skills, Abilities & Competencies
High School diploma or equivalent experience
Proficiency with Microsoft Word, Excel and PowerPoint
Ability to perform multiple tasks while maintaining a sense of urgency.
Excellent customer service skills
Excellent problem-solving skills - ability to think outside the box
Strong interpersonal and team working skills
Excellent oral and written communication with an emphasis on phone skills
Ability to take direction well and work with minimal supervision
Bilingual in English/Spanish required
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED
JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at ****************************************
SAP Specialist
Specialist job in Buena Park, CA
Junior Program Manager (SAP)
Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team!
Summary:
As a Junior Program Manager (SAP), you will assist in the planning, coordination, and execution of SAP projects under the direction of the SAP Program Manager. You will work closely with cross-functional teams, stakeholders, and vendors to ensure projects are delivered on time, within scope, and within budget. This role requires a strong foundation in project management methodologies, excellent organizational skills, and an eagerness to grow within the SAP ecosystem.
Responsibilities:
Support the SAP Program Manager in coordinating and monitoring the execution of SAP implementation, upgrades, and enhancement projects.
Assist in project planning activities including defining project scope, goals, timelines, and deliverables.
Track project milestones and deliverables, prepare status reports, and help manage project documentation.
Facilitate communication between project stakeholders, including business units, technical teams, and external vendors.
Organize and schedule project meetings, document meeting minutes, and follow up on action items.
Help identify project risks, issues, and dependencies, and support mitigation planning.
Monitor and support change management activities related to SAP projects.
Ensure compliance with internal standards, governance frameworks, and best practices in project execution.
Maintain and update project tracking tools, including timelines, risk logs, and issue trackers.
Participate in testing and training coordination for SAP modules, as needed.
Perform other duties as assigned by management.
Qualification:
A Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
1-3 years of experience in project coordination or junior project management, ideally in an IT or ERP environment.
Bilingual proficiency in English/Mandarin is strongly preferred.
Familiarity with SAP systems and modules (such as SAP S/4HANA, FICO, MM, SD).
Understanding of project management methodologies (Waterfall, Agile, etc.).
Proficiency in Microsoft Office tools, especially Excel, PowerPoint, and Project.
Strong organizational, multitasking, and time management skills.
Effective verbal and written communication skills.
Detail-oriented with a proactive, solution-focused mindset.
PMP, CAPM, or SAP-related certifications are a plus.
Authorized to work in the United States without sponsorship.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
This job may require standing or walking for extended periods of time, lifting up to 25 pounds, and performing repetitive motions.
Position Details:
Employment Type: Full Time
Location: 6338 Regio Ave, Buena Park, CA 90620
Benefits:
Medical, Dental, Vision, and Life Insurance.
401 (k) Retirement Saving Plan with 4% Company Match.
Long-Term Services Award.
Employee Discount.
Paid Time Off.
Compensation:
The pay range for this job starts at $70,000 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.
Beware of Job Scams:
We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written s, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: ************************************************************
Disclaimer:
Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.
Customer Operations Specialist
Specialist job in Irvine, CA
Customer Operations & Satellite Planning (COSP) Specialist
Salary: $75,000 - $80,000
Schedule: Night Shift 10 PM - 6 AM
Fulltime/Onsite
My client is seeking a dynamic and detail-oriented Customer Operations & Satellite Planning (COSP) Specialist to join our growing team. In this role, you will ensure smooth order management and customer communications for our satellite imagery and analytics products. The ideal candidate is technically skilled in GIS/EO/SAR, excels in customer service, and thrives in a fast-paced, collaborative environment. This role plays a vital part in bridging internal technical teams and external customer needs, ensuring an outstanding customer experience from order submission to delivery.
Essential Job Functions and Desired Accomplishments
Manage orders from submission to delivery of the clients imagery and analytics products
Prepare comprehensive feasibility studies for satellite imagery acquisition
Plan satellite resources for acquiring SAR images
Conduct quality control of acquired SAR imagery
Manage direct communication with customers (by email, phone, or via live chat) to ensure customers are kept up to date with their order status, to deliver performance reporting/analysis, and to communicate any order updates to the customer
Improve overall customer experience and satisfaction by holding regular business review calls with the customers
Resolve customer questions and concerns
Coordinate/conduct service training to internal and external customers
Work closely with other teams (i.e. satellite operators, sales, analytics, product, software engineering) to resolve project and/or customer related issues
Improve processes and contribute to existing documentation
Report to management on key performance metrics and anomalies
Maintain competent understanding of the company's products, support, and services
Education/Qualifications/Certifications
Required:
• Bachelor's degree in Geography, Earth Science, Environmental Science, or related technical discipline
• 1-3 years of B2B customer service experience
• Familiarity with GIS and remote sensing concepts
• Strong communication skills and customer-centric mindset
• Attention to detail and high standards of accuracy
• Team player with strong interpersonal collaboration skills
• Comfortable working in a fast-paced, evolving scale-up environment
• Proficient in Microsoft Office and Windows OS
• Highly accountable and quality-focused
• Fluent in written and spoken English
• Ability to obtain U.S. Government security clearance
Preferred:
• Experience with SAR (Synthetic Aperture Radar) technology
• Familiarity with EO (Earth Observation) tools like SNAP
• Understanding of customer service metrics and performance reporting
• Proficiency in additional languages
Warranty Specialist
Specialist job in Chino, CA
Job Title: Warranty Specialist
Duration: 12 months
Pay Rate: 25.50 USD per hour
Shift Timing: Monday to Friday, First Shift, 06 am to 02:30 pm
Ensures that complaints are resolved effectively and without delay and that those not resolved at the entity organization level have been escalated and taken into account in the competent entities. Drive Customer Centricity - for the entity.
What do you get to do in this position?
- Ensure that complaints are resolved effectively and without delay and those not resolved have been escalated to the appropriate entity
- Collaborate with other organizations in order to contain, correct, and prevent problems affecting customers.
- Utilize I2P tools to process claims on a timely basis
- Ensure that Complaint process is supported with warm loop
- Share critical customer feedback information with management and all employees at all levels of meetings and on information boards
- Work in collaboration with continuous improvement engineer
- Update Logistics dashboard
- Assist with customer satisfaction and quality related projects as needed
Key Responsibilities:
- Act as the Customer Experience advocate.
- Drive Customer Centricity in entities.
- Ensure the Customer Experience is measured according to the Business priorities.
- Define and follow-up the improvement action plan and priorities with the Business stakeholders.
- Ensure that Customer dissatisfactions are solved quickly and effectively through containment, correction and prevention steps.
Loan Servicing Specialist
Specialist job in Irvine, CA
Center Street Lending is one of the largest lenders for residential transition (fix/flip) and ground up loans for residential investors. Since its founding in 2010, Center Street has originated over $6.5 billion of fix/flip, ground-up, bridge and multi-family loans across 40 states. Center Street Lending provides expert guidance, fast approvals, speedy funding, and personalized in-house service that helps it retain one of the highest customer satisfaction ratings in the industry with 4.8/5.0 google stars. We provide tailored financial solutions designed to meet the unique needs of real estate developers and residential investors.
Center Street Lending is proud to be a registered “Great Place to Work”, listed on the 2025 #Inc 5000 list of fastest growing companies and featured in Scotsman Guide's Top Lenders publication since 2023.
Website: ***************************
Duties & Responsibilities
This position will be responsible for the administrative duties of existing loans, including processing payments, generating, and posting payoffs
Monitoring loan maturity dates and reaching out to customers as necessary
A loan servicing specialist may also be responsible for initiating any necessary procedures for delinquent accounts. setting up or maintaining databases with loan records
Perform a variety of clerical tasks (including data entry and updating loan files
Prepare payoff statements and send to the customer
Ensure all applicable loan documentation is uploaded to image repository system
Handle loans that are complex in nature ensuring all documentation is complied with
Answer questions pertaining to all areas of loan servicing including payment research, loan maturity, payoff amounts, cross collateralization agreements, etc.
This position is responsible for maintaining and updating critical loan data within the servicing system
Respond to phone calls/emails regarding questions on loan payment/transfer letters
Maintain high levels of customer service at all times
Qualifications:
Knowledgeable in Mortgage Terms- Promissory note, Deed Of trust, Appraisal - Preferred
Proficient in Word, Excel, and all Microsoft products
Customer oriented, able to contact customers and provide excellent follow-up and excellent customer service
Background in banking, mortgage, financial services & customer services - Required
Highly organized, and comfortable using database systems and common office software programs
Education:
H.S. Diploma required - additional education preferred
Compensation:
Hourly $24.04-$28.85 + Bonus is 10% of annual pay - paid out quarterly
Onsite -Irvine, CA - M-F - 8AM - 5PM
Benefits:
Paid time off
Health insurance
Dental insurance
Vision
401k plan
Company Events
Great Team Culture!
Cybersecurity GRC Specialist
Specialist job in Irvine, CA
Who We Are
Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.
We Take Care of Our People
Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:
Medical, Dental and Vision plans that include no-cost and low-cost plan options
Immediate 401(k) matching and vesting
Vehicle purchase and lease discounts plus monthly vehicle allowances
Paid Volunteer Time Off with company donation to a charity of your choice
Tuition reimbursement
What to Expect
The Cybersecurity Governance Manager plays a critical role in the organization's second line of defense, ensuring policies, governance frameworks, and regulatory adherence in cybersecurity governance, risk and compliance across the organization. This role establishes oversight mechanisms, monitors compliance with industry regulations, and ensures access-related risks are effectively managed. In addition, this role ensures governance and compliance strategies are aligned with business objectives and security standards.
What You Will Do
1. Cybersecurity Governance and Risk Management
Manage, maintain and enforce security policies, standards and guidelines related to Cybersecurity governance processes.
Develop, implement, maintain and execute a Cybersecurity Risk Register, Policy Risk Exception Process, and Procedures.
Conduct risk assessments and impact analyses to identify risks, manage remediations, to ensure compliance across business systems, IT Infrastructure, and network operating environments.
2. Cybersecurity Risk Assessment
Perform Global Integrated Security Framework (GSIF) assessments, monitor and ensure remediations are following GSIF ISO 27001 standards across cross-functional departments.
Collaborate with Cybersecurity Risk Management, Cybersecurity Engineering Operations, and IT to ensure security best practices are integrated within each project and system deployment.
Cybersecurity Governance and Risk Reporting
Develop metrics and reporting for senior management and stakeholders that identify security risks and provide actionable insights to address gaps.
Develop and maintain the governance mechanisms and automation tools track the Risk Register, and compliance status across the organization.
Develop and maintain dashboards and regular reporting to manage management performance metrics, risk metrics.
Qualifications
What You Will Bring
Minimum 5-7 years progressive experience in cybersecurity governance, risk management, or compliance within financial services with a deep understanding of the IT systems.
Bachelor's degree in Cybersecurity, Information Security, Risk Management or a related field
Master's degree a plus.
Certifications such as CISSP, CISM, CRISC, CGEIT, CISA, and ITIL are highly desirable.
Working knowledge of Cybersecurity risk management frameworks, Governance, Risk, and Compliance process, IT general controls (e.g. asset classification, risk assessments, vulnerability and threat analysis, risk treatment, audit controls and remediation, vendor risk management, and IT risk management & reporting).
Working knowledge of Information Security & Risk Frameworks including ISO 27001/2, ISO 31000:2009, ISO 27005:2008; NIST Special Publications and Methodologies (e.g. SP800-12, 30, 37, 39, 53,150, 161).
Working knowledge of California Consumer Privacy Act (CCPA), Gramm-Leach-Bliley Act (GLBA), NYDFS Cybersecurity Regulation, PCI-DSS, FFIEC, SOX, and other relevant laws and regulations.
Basic understanding of financial regulatory frameworks and cybersecurity best practices.
Ability to communicate complex security concepts to business leaders and technical teams.
Work Environment
Employees in this class are subject to extended periods of sitting, standing and walking, and using a computer. Work is performed in an office environment.
The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”).
If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.
Primary Location: United States-California-Irvine
Work Locations: Headquarters 1 3161 Michelson Dr. Ste 1900, Irvine 92612
Job: Information Security
Job Type: Regular
Overtime Status: Exempt
Schedule: Full-time
Minimum Salary: $92,500.00
Maximum Salary: $143,500.00
IT Procurement Specialist - Healthcare (EMR)
Specialist job in Azusa, CA
Job Title: EMR IT Specialist
Pay Range: $27/hour to $29/hour
We are seeking a detail-oriented and proactive EMR IT Specialist to support the creation, maintenance, and optimization of Electronic Medical Record (EMR) access across multiple hospital systems. This role is ideal for a candidate who excels at cross-team collaboration, workflow documentation, and vendor or financial coordination, while thriving in a fast-paced healthcare environment.
Key Responsibilities
Assist with the creation, maintenance, and deactivation of EMR accounts across multiple hospital systems.
Track and prepare EMR account batch submissions to ensure timely provisioning.
Document EMR-related workflows and maintain tracking systems for staff responsiveness and support needs.
Collaborate with clinical and IT teams to troubleshoot access issues and ensure compliance with hospital policies and requirements.
Coordinate follow-ups on pending items and escalate issues to leadership when necessary.
Negotiate with vendors and manage procurement processes to support EMR-related needs.
Oversee invoice management, purchase orders, and financial documentation related to software, services, or equipment.
Qualifications
Strong vendor negotiation, procurement, and cost-management experience.
Proficiency with invoice management, purchase order systems, and financial recordkeeping.
Excellent organizational and analytical skills with the ability to manage multiple priorities effectively.
Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Strong interpersonal and communication skills for collaboration with vendors, finance teams, clinical staff, and internal IT stakeholders.
Proactive problem-solver able to independently identify issues and recommend or implement process improvements.
Ability to work in a fast-paced environment and adapt to shifting priorities.
Logistics Specialist
Specialist job in Brea, CA
The Asset Management Representative oversees the logistics and lifecycle management of game machines, ensuring smooth operations from purchase to disposal. This role coordinates shipments, manages warehouse and store inventories, optimizes storage costs, and supports troubleshooting after installation. It also assists with new store openings, POS system setup, regulatory compliance, and purchasing/payment processes. The position requires strong communication with vendors and internal teams to maintain accurate asset records and resolve issues promptly.
Wage: $22 - $24
Bilingual in Japanese is a plus but not required
Benefits (after 90 days):
Medical, dental, and vision insurance with competitive coverage
401(k) plan with up to 5% employer match
Paid time off starting at approximately 10 days/year, increasing with tenure
11 paid holidays annually
Hybrid work schedule: in-office Wednesday & Thursday (8 AM-5 PM), remote Monday, Tuesday & Friday (8 AM-5 PM)
Key Responsibilities:
Logistics Management: Coordinate deliveries, inter-store transfers, and vendor warehouse storage; monitor shipping schedules and costs.
Asset Management: Track inventory across stores and warehouses; maintain accurate system records.
Post-Installation Support: Collaborate with tech teams and manufacturers to resolve machine errors.
New Store Support: Prepare machines, schedule deliveries, assist with POS setup, and ensure compliance.
Purchasing & Payment: Provide logistics data for purchase planning; assist with invoice verification.
Communication: Act as the main contact for shipment, inventory, and asset inquiries.
Requirements:
Skills in MS Office (especially Excel), ERP/payment systems; OCR experience is a plus.
Ability to interpret schematics, manage complex instructions, and handle challenging situations tactfully.
Work Environment:
Office-based with occasional travel (monthly).
Fast-paced, deadline-driven, flexible hours during trips.
Logistics Savings Specialist
Specialist job in Anaheim, CA
As the Logistics Savings Specialist, you will play a key role in identifying new carrier opportunities, bidding out logistics lanes, and negotiating competitive rates. Your expertise in carrier analysis and rate negotiation will be essential in driving savings and ensuring our logistics network operates at peak efficiency. You'll create and present data-driven recommendations on carrier performance, cost-saving initiatives, and logistics options to support strategic decision-making.
Key Responsibilities:
- Source and bid out new transportation lanes to improve cost-effectiveness and efficiency within our logistics network.
- Negotiate rates and terms with carriers, securing the best value while maintaining high service standards.
- Analyze and evaluate carrier performance, service levels, and rates to identify the most advantageous logistics options.
- Develop clear, data-driven presentations to communicate findings on carrier options and cost-saving opportunities to key stakeholders.
- Monitor and report on key performance indicators (KPIs) related to carrier performance and cost savings to ensure alignment with company goals.
- Implement cost-reduction initiatives within logistics and identify areas for further savings and efficiencies.
- Stay informed on industry trends, market rates, and best practices to continuously improve carrier partnerships and logistics strategies.
Qualifications:
- Bachelor's degree in Logistics, Supply Chain Management, Business, or a related field.
- 5+ years of experience in logistics or transportation management with a strong focus on cost savings and carrier conversions.
- Demonstrated success in sourcing, bidding, and negotiating with carriers to achieve cost savings and service improvements.
- Strong analytical skills and proficiency with logistics software and data presentation tools (e.g., Excel, PowerPoint).
- Excellent negotiation skills and ability to develop strong carrier relationships.
- Proven ability to create compelling, data-backed presentations for internal stakeholders.
- Independent, self-motivated, and capable of managing multiple priorities in a fast-paced environment.
Private Client Experience Specialist - South Coastal
Specialist job in Irvine, CA
Are you ready to join a team that is redefining client experience excellence? Come join JPMorgan Private Client as a Client Experience Specialist to help support a team that is dedicated to delivering unparalleled service. As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans. If you're passionate about delivering exceptional service while building relationships, come join our team.
**Job Responsibilities**
+ Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed.
+ Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers.
+ Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients.
+ Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters.
+ Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events.
+ Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager
**Required Qualifications, Capabilities, and Skills**
+ A minimum of two years of financial services experience.
+ Demonstrated experience delivering exceptional client service to an affluent client base.
**Preferred Qualifications, Capabilities, and Skills**
+ A bachelor's degree
+ Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
**This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process** .
**Dodd Frank/Truth in Lending Act**
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: ******************************************************************** x
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
Del Mar,CA $38.46 - $57.69 / hour; Irvine,CA $35.10 - $52.88 / hour
Oncology (Genitourinary) Business Specialist - San Bernardino, CA
Specialist job in Riverside, CA
Genitourinary Business Specialist - San Bernardino, CA
Astellas is announcing a Genitourinary Business Specialist opportunity in the San Bernardino, CA area.
PURPOSE AND SCOPE:
To ensure the achievement of sales goals in territory by promoting Astellas oncology products and services to physicians and other medical personnel within assigned geography. Educate customers on characteristics, advantages, indicated treatment and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers.
Flexible pay grade level, based on candidate background and skillset.
ESSENTIAL JOB RESPONSIBILITIES:
Call on targeted physicians and oncology centers to promote and educate on the use of Astellas products through one-on-one meetings and presentations, professional education programs and other appropriate means. Responsible for ensuring high levels of call and field productivity; expected to meet call plan expectations, with 5 days in the field each week, supported by office time needed for call planning and follow-up, preparing presentations, making appointments, etc.
Develop Sales plans and business territory plan activities to support customers using company resources and promotional activities as identified by Oncology Regional Business Manager (ORBM)
Utilize clinical knowledge to influence prescribing habits
Coordinate promotional efforts with peers across franchises
Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations
Deliver the highest level of clinical and technical value, helping the healthcare customer meet their unique patient care needs, while operating at all times within regulatory guidelines
Ensure optimum strategy development using territory business plan
Responsible for accurately reporting sales activities, testing, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Oncology Regional Business Manager
Appropriately manage and maintain all company equipment and promotional materials (company literature, materials, etc.) according to necessary company guidelines
Attend all company-sponsored sales and medical meetings as directed by company management (POA's, National Sales Meetings, Regional and Local Conventions, etc.)
Continuous learning on efficient sales and communication techniques and product / therapeutic area training
Additional responsibilities as necessary
QUANTITATIVE DIMENSIONS:
Direct impact on obtaining sales attainment
Maintain adequate call coverage at National Level
Deployment of promotional resources at National Level
ORGANIZATIONAL CONTEXT:
Reports to Oncology Regional Business Manager (ORBM)
No Direct Reports
Associate/Specialist, Field Clinical (San Antionio Area)
Specialist job in Aliso Viejo, CA
Deliver technical, clinical, and educational support for all MicroVention products. Conduct training sessions and provide case support to physicians and hospital staff. Additionally, collaborate with the North American Sales and Marketing teams, support clinical training programs, and demonstrate an exceptional understanding of neurovascular procedures to enhance overall product effectiveness and patient outcomes. Job duties:
+ Provide clinical case support to physicians and hospital support staff for neurovascular procedures using MicroVention products, ensuring adherence to instructions for use and best practices for optimal safety and effectiveness.
+ Facilitate educational and technical trainings for physicians and hospital support staff focusing on best practices for the initial use of new technologies and ensuring the safe and effective application of all MicroVention products.
+ Collaborate with the North American Sales and Marketing teams to provide optimal technical and clinical support for product evaluations, new physician users, clinical in-services, and educational programs for all MicroVention products.
+ Develop a comprehensive understanding of the appropriate application of all MicroVention products in neurovascular procedures.
+ Support evaluations of new products through education and clinical case support.
+ Support analysis and reporting on clinical performance issues and support post market surveillance as needed.
+ Mentor new Field Clinical Team (FTC) members by providing case observation shadowing, pre-case planning, anatomy review and post-case review.
+ Present on FTC calls to share product and procedural information, with the goal of educating and enhancing understanding across the North American Field team.
+ Support research and analytics on competitive products and their potential impact on MicroVention business; provide feedback from relevant experiences in the field to appropriate Marketing team members.
+ Support regional physician training programs (e.g., EDGE, Next Roadshow).
+ Complete assigned administrative tasks promptly and thoroughly, including, but not limited to, trunk stock scans, expense reports, and other duties as directed by the clinical leadership team.
+ Ensure the organization and maintenance of relevant files containing anonymized, HIPAA-compliant case images and documents.
+ Communicate frequently and effectively with local and regional Territory Sales Managers to best support business outcomes through strategic collaboration.
+ Comply with applicable Laws and Regulations, adhere to Quality Management System processes and requirements as well as demonstrate Ethics and Integrity in all matters and at all levels throughout the organization.
+ Perform other duties and responsibilities as assigned.
Range: $85,000 - $115,000 Financial compensation packages may be higher/lower than what is listed, & will ultimately depend on factors including relevant experience, internal equity, skillset, knowledge, geography, education, business needs and market demand.
**Auto req ID:**
13058BR
**Location MV:**
Aliso Viejo, California, USA
**Department Name:**
420-North America Sales
**Qualifications:**
1. Technical, associate, or bachelor's degree, or equivalent combination of education and experience.
2. Registered Radiologic Technologist (R.T.) CV, VI, CI, Registered Nurse (R.N.) or Endovascular, Cardiac background with a minimum of five (5) years of experience in the Angio-Suite (or equivalent) interventional procedures, with experience in neuro endovascular therapies as a technologist or nurse preferred.
3. Minimum of three (3) years of experience in a Neuro endovascular interventional role in a hospital setting OR minimum one (1) year of prior medical device industry experience with Neuro/Peripheral/Cardiac interventional company OR minimum one (1) year of experience with MicroVention at the Associate Clinical Specialist level.
4. Knowledge of complete vascular anatomy (cardiovascular system) and physiology with an extensive focus on knowledge of neuro anatomy and physiology.
5. Capability and flexibility to travel to hospitals and participate in clinical case coverage.
6. Understanding of project management, clinical study project, trials, and personnel management.
7. Strong written and verbal communication skills; capable of effectively interfacing/communicating with sales staff, cross-functional MicroVention teams, and worldwide distributor organizations.
8. Moderate computer and iPad skills with working knowledge of MS Excel, Word, PowerPoint, Teams, Outlook, and maintaining customer databases.
9. Extremely reliable and dependable.
10. Neurovascular/peripheral catheterization knowledge, techniques, and skills.
11. Ability to recognize normal and abnormal disease processes as they relate to clinical cases and the use of MicroVention products.
12. Ability to effectively articulate MicroVention product use, concepts, outcomes, and clinical advantages.
13. Ability to effectively interface with physicians, staff, hospital administration, and Sales and Marketing peers.
**Desired Qualifications**
1. Endovascular industry experience preferred.
2. Ability to handle multiple tasks effectively and consistently meet deadlines.
3. Attention to detail.
4. Ability to work both as a team member and autonomously.
EEO
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.
Fair Chance Ordinance
If you are applying to perform work for Terumo Neuro in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Terumo Neuro reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Terumo Neuro will consider for employment qualified job applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance.
**External-Facing Title:**
Associate/Specialist, Field Clinical - San Antonio Area
**Posting Country:**
US - United States
**Salary Range:**
$85,000 - $115,000
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Amazon E-Commerce Specialist (Bilingual - Korean)
Specialist job in Irvine, CA
Manage Amazon operations & sales Manage marketing Calendar and email marketing plan. Maintain digital ads (Amazon Ads, Google Ads, Facebook Ads and TikTok Ads) Working with brand management, Amazon sales, graphics, and other relevant departments to provide updated content for assigned accounts.
Qualifications
Must have 2-3 years of experience in eCommerce. (Shopify and Amazon experience preferred)
Experience in Beauty industry preferred.
Hands-on experience with Facebook/Instagram/Google Ads/TikTok Ads.
Photoshop / Canva knowledge a plus.
Must be self-motivated, resourceful, flexible, and efficient in a fast-paced, high-growth environment.
Proficiency in Microsoft Excel, PowerPoint, and Word.
Additional Information
All your information will be kept confidential according to EEO guidelines.
E-Commerce Marketing Specialist (in-office only; not remote)
Specialist job in Riverside, CA
Job DescriptionBenefits:
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
401(k)
The e-Commerce Marketing Specialist is a detail-oriented and results-driven position accountable for the management and optimization of our online sales channels. This role is responsible for driving traffic, improving conversion rates, and increasing revenue across our e-commerce platforms through strategic marketing initiatives, content management, and data-driven decision making.
This position reports directly to the company Vice President.
Duties/Responsibilities:
Develop and execute e-commerce marketing strategies to increase online sales and brand visibility.
Manage product listings across all online platforms (e.g., Shopify, Amazon, Walmart, Wayfair) including content creation, pricing updates, SEO optimization, and inventory accuracy.
Plan, launch, and optimize digital marketing campaigns including email, paid ads (Google, Meta, marketplaces), retargeting, and promotional initiatives.
Analyze sales reports, customer behavior, and campaign performance to identify trends and opportunities for growth.
Coordinate with internal teams (product, sales, design, operations) to ensure alignment on promotions, pricing, product launches, and brand messaging.
Monitor marketplace performance metrics, seller ratings, and customer reviews; respond to issues and optimize for higher rankings.
Oversee content creation for product detail pages, landing pages, and digital assets.
Manage A/B tests to improve conversion rates, UX/UI, and customer engagement.
Track, measure, and report on KPIs including ROAS, conversion rate, CAC, and overall channel performance.
Ensure all e-commerce listings and campaigns comply with platform requirements and brand guidelines.
Perform other duties as assigned
Requirements:
Experience in the furniture, home goods, or consumer products industry
Knowledge of SEO tools (Ahrefs, SEMrush, Moz)
Basic understanding of HTML/CSS is a plus
Experience working with graphic design tools (Photoshop, Canva, or similar)
Qualifications:
Bachelors degree in Marketing, Business, Communications, or related field (preferred).
24 years of experience in e-commerce marketing, digital marketing, or marketplace management.
Strong understanding of SEO/SEM, PPC advertising, email marketing, and marketplace algorithms.
Experience with e-commerce platforms such as Shopify, Magento, WooCommerce, Amazon Seller Central, or similar.
Proficiency with analytics tools (Google Analytics, Data Studio, Looker, or similar).
Strong copywriting skills and a keen eye for product detail and visual presentation.
Analytical thinker with the ability to interpret data and optimize performance.
Excellent communication, project management, and problem-solving skills.
Compensation:
Compensation includes a base salary plus an unlimited commission earning opportunity designed to reward high achievers
Competitive and comprehensive benefits package
Associate PIM Specialist
Specialist job in Irvine, CA
About the role The Associate Product Information Management (PIM) Specialist is part of the Material Master team, responsible for creating and maintaining material master records in SAP. Also responsible for the maintenance of various domestic and international customer catalogs. Reporting to the Material Master Manager, the Associate PIM Specialist works under supervision but must prioritize their workload to complete tasks on time.
Salary range: $25/HR USD
What you'll be doing
* Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
* Manage, process, and fulfill work requests through Salesforce Cases in alignment with established Service Level Agreements (SLAs).
* Ensure timely and accurate handling of internal and external communications via email, Salesforce, Microsoft Teams, and phone.
* Create and maintain supply chain master data (e.g., HAWA and FRDL materials) to support purchasing, quotations, and sales order processes.
* Maintain and update pricing for commercial goods in SAP, as well as customer-specific pricing in catalogs.
* Block and unblock materials according to the specifications of Partner Management, manufacturer road map, and internal regulations.
* Manually enter product data when required for Configure To Order (CTO) and other special materials.
* Identify, investigate, and resolve data quality and consistency issues in SAP MM through regular data audits and the Data Quality Management (DQM) process.
* Manage customer catalogs, including adding and removing materials as needed.
* Provide cross-coverage and operational support for team members during high workload periods or absences.
* Share knowledge within the team and ensure documentation, processes, and procedures remain current and comprehensive to drive efficiency and consistency.
* Foster effective communication and collaboration among team members and cross-functional stakeholders.
* Deliver all tasks to the required quality standards, while meeting SLA, KPI, and OLA performance targets.
* Identify and recommend opportunities for innovation, process improvement, efficiency gains, and cost optimization.
* Embrace and support Computacenter's mission and core values.
What you have
* Bachelor's degree or equivalent work experience
* Legally eligible to work in the United States.
* Understanding of ERP systems that require complex and accurate data management.
* Excellent attention to detail.
* Strong knowledge of the IT industry and an understanding of IT technologies and products.
* Exceptional English communication skills, both spoken and written.
* Comfortable communicating with colleagues in various countries where English is not the primary language.
* Good self-organization and time management skills.
* Excellent knowledge of MS-Office.
* Ability to prioritize and handle multiple requests simultaneously.
* Capable of building trust, being assertive when necessary, and demonstrating initiative and enthusiasm.
* Resilient and able to deal with stressful situations.
* Understanding of product supply chains.
* Commercially savvy.
* Team-oriented mindset and approach.
What you can expect
There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
Program Planning & Scheduling Specialist
Specialist job in Tustin, CA
The Program Planning & Scheduling Specialist is responsible for the implementation of standard processes. tools, program planning and control practices. This position will work within a team environment consisting of program management, technical, production, financial and other supporting staff.
The ideal candidate will have strong teambuilding skills, exhibit strong leadership potential, and possess comprehensive verbal and written communication/presentation skills.
**Responsibilities**
+ Ensure major Projects and Programs Integrated Master Schedules (IMS) and plans are horizontally and vertically integrated across company functional groups including finance, engineering, material, manufacturing, and quality.
+ Utilize Gantt, PERT, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas.
+ Engage with the Program Team to perform thorough project analysis showing knowledge and understanding of the program and the principles of EVMS and suggests/creates/implements work around to enhance cost and schedule performance.
+ Perform risk analyses and identify and resolve critical path and network logic conflicts.
+ Understand numerous facets of scheduling and contribute to the development of new scheduling concepts, techniques and standards.
+ Provide interface/support to program office, IPT leads/CAMs and less experienced schedulers to achieve program objectives.
+ Support new business proposal providing recommendations on schedule methodologies and proposal strategies and develop an IMP and IMS.
**Required Skills and Experience**
+ Bachelor's degree with 5-10 years professional related experience
+ 5 years of project scheduling experience using Microsoft Project or other related scheduling tool.
+ 5 years' experience using MS Office Suite, specifically Excel, PowerPoint, and Word.
**Preferred Skills and Experience**
+ Bachelor's degree or higher in Business Management, Industrial Engineering, Finance, Operations Management, Mathematics, Computer Science or related field
+ Experience using Schedule Health Analysis tools and Schedule Risk Assessment tools
+ Working knowledge of EVMS guidelines and processes.
\#LI-MS1
The annual U.S. base salary range for this full-time position is $81,650.00-$124,600.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit *******************************************************
**Who We Are**
_Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles_ _._
Export Requirements
To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list **here** .
EEO Statement
Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.
DRUG FREE WORKPLACE
Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing.
PHOENIX EMPLOYMENT REQUIREMENTS
For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.
E Commerce Agent II
Specialist job in Santa Ana, CA
Be Prepared for the Future with e-Commerce Skills.
To achieve the expected goals of Goodwill's E-Commerce store. An Agent II has a higher level of skills sets and production output than an Agent I and helps to educate and train staff members at our Retail Stores regarding ShopGoodwill and the value of store e-commerce listings. Agent II is responsible for maintaining a strong collaborative partnership with retail store staff to maintain a constant flow of quality e-commerce products and listings to achieve sales goals. E-Commerce Agent II must consistently exceed department goals and demonstrate production of the highest quality and provide training to store staff to optimize product and sales in E-Commerce. This position requires the ability to work from different store locations as needed.
DUTIES AND RESPONSIBILITIES:
Actively sorts, identifies and prepares items for photography. Photographs items and edits and crops photos. Proactively identifies and pulls items for e-commerce listings. Able to list items for sale on various marketplaces at an acceptable level with a minimum of errors. Able to research and identify products to be sold online if required. Facilitate shipment of sold items if needed, if necessary. Aided in filling items and maintaining the shelves. Prepares product to be sent back to the main campus. Provides feedback to the manager regarding production issues. Consistently surpasses department goals for 1) Average Price and 2) Listing Goals. Works closely with entry level E Commerce employees and program participants to ensure their success. Collaborate with the shipping clerk in answering customer inquiries.
MINIMUM JOB REQUIREMENTS:
High school diploma or GED preferred. Must be able to read, speak, and understand the English language. Ability to operate a digital camera and photo editing software, preferred. Must be able to lift up to 50 pounds. Must possess intermediate PC skills. Experience with Adobe Photoshop and Microsoft Applications, preferred. Advanced knowledge of Shopgoodwill.com site functions, as well as familiarity with other E Commerce avenues and trends. Must be able to type 35 WPM. Must possess business grammar and writing skills with minimal errors. Must be able to work under minimal supervision.
WORK DEVICES/MATERIALS/EQUIPMENT USED:
Uses various office supplies and equipment including: personal computer; camera equipment; telephone, fax machine, printer, copy machine, file cabinets, forms/papers, pens/pencils, etc. Must be able to operate a hand truck and 4 wheeled cart if required.
WORK SCHEDULE: Varies
BENEFITS: Medical/Dental/Vision/Vol. Life and AD&D/Holiday Pay/Vacation Pay/Tuition Reimbursement/Retirement Plan/20% Discount on Store Purchases
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