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  • Operations Specialist (Downtown Detroit R763)

    Apple 4.8company rating

    Specialist job in Detroit, MI

    Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience. **Description** Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes. Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience. Use communication and training resources to keep up to date with inventory process changes. Perform demo and restocking tasks to support technology and merchandising priorities. Support the Operations Lead with the implementation and maintenance of Apple preservation standards. Perform other tasks as needed, including but not limited to supporting customer-facing activities. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should: * Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. * Be able to lift and carry product to various locations within and nearby the store. **Preferred Qualifications** You can: Focus on the customer experience, with an emphasis on serving both the internal and external customer. Be a self-starter who is detail-oriented and organized. Prioritize workload and meet deadlines in a fast-paced environment. Work in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail2 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (********************************************************************************************** ### Application Link *********************************
    $65k-94k yearly est. 6d ago
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  • Lock Desk Specialist

    A&D Mortgage 4.3company rating

    Specialist job in Troy, MI

    A&D Mortgage - Financial Holding Company successfully providing residential and commercial loans for more than 20 years. Our employees are our most valuable resource, and their knowledge and expertise play an important role in achieving our client's goals. We are 500+ employees, and this is just a beginning! Overall Responsibilities: The Lock Desk Specialist is responsible for managing the daily interest rate lock process for all mortgage loan channels (e.g., Retail, Correspondent, Wholesale). This role ensures the accurate, timely, and compliant locking of interest rates to mitigate risk and maximize profitability for the company, serving as a critical liaison between the Capital Markets team, Sales team, Loan Officers and Operations staff. Key Responsibilities: Rate Lock Management: Process, review and execute rate lock requests, relocks, extensions and modifications accurately and efficiently in the loan origination system Ensure all rate locks adhere to company policies, investor guidelines and regulatory requirements. Pricing and Communication: Verify and confirm loan pricing, ensuring accurate loan-level price adjustments and other fees are applied. Act as the primary point of contact for Loan Officers, Processors and Underwriters for all rate lock and pricing inquiries, providing excellent client service. Data Integrity and Reporting: Work closely with the rate sheet pricing team to ensure that loans are priced correctly in the loan origination system and physical rate sheets. Maintain and update lock desk procedures and guidelines. Ensure all activities are in compliance with regulatory requirements and internal risk management policies. Run quality control of the lock pipeline to ensure no data inconsistencies, potential errors, and if found work, with the appropriate parties to resolve them promptly. Ensure compliance with all agency and investor guidelines, policies, and procedures related to loan sales and securitization. Experience: 1-3 years of experience in the mortgage industry, specifically within a Lock Desk, Secondary Marketing, or Capital Markets function is preferred. Communication: Exceptional written and verbal communication skills, including phone calls, with the ability to clearly and concisely explain complex pricing and policy issues. Knowledge: Strong understanding and appreciation of mathematical concepts. Analytical Skills: Excellent attention to detail, strong organizational skills, and the ability to work accurately and efficiently under pressure in a high-volume, deadline-driven environment. WE OFFER PTO/Sick Days Comprehensive medical, dental, vision benefits Paid volunteer hours Life Insurance, Short-term Disability, and Long term Disability Health Savings Account 401k Paid training and career development Career Growth: As part of a growing and evolving company, you will have ample opportunities to develop your career, take on new challenges, and make a significant impact. Work-Life Balance Inclusive Culture: We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We celebrate unique perspectives and believe diversity drives innovation. Cutting-Edge Technology: Access state-of-the-art learning tools and technologies to enhance your own professional development and that of the entire organization. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $42k-54k yearly est. 5d ago
  • Operations Specialist

    Carhartt 4.7company rating

    Specialist job in Dearborn, MI

    Title: Operation SpecialistDepartment: PBS - Product, Brand & StrategyReports to: VP, Women's MerchandisingLocation: Dearborn, MIJob Classification: HybridFLSA Status: ExemptJob Band: Professional The Operations Specialist primary responsibilities is to provide administrative support and project assistance to the VPs of Merchandising and Business Planning. It requires a proactive approach to supporting the development and execution of schedule management, in a dynamic environment with deadline driven timelines. This role will provide the Merchandising, Product Operations & Planning department with efficient and smooth day-to-day operations, allowing leaders to focus on more advanced responsibilities. Inspired by Hard Work At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create. Associate Responsibilities Manage the dynamic schedule VPs of Merchandising & Business Planning through prioritization and time management. Develop and schedule individual 1x1 meetings, team meetings and events, develop meeting agendas, determine and coordinate location for team meetings, and execute email communications to ensure timely distribution of key topics critical to the department's success. Execute additional administrative duties in a confidential and timely manner, including but not limited to, travel planning and booking, expense submission, interview candidate coordination and new hire onboarding. Support the Merchandising, Product Operations & Business Planning leadership teams with the execution of onsite GTM moments and logistics - timing, location, meeting scheduling, space reservation and food catering coordination. Plan, coordinate, and oversee event planning for all department and external customer meetings. Exercise a high level of tact and discretion due to frequency of corporate-wide internal and external contacts, some degree of exposure to confidential data and conversations with external individuals. Use knowledge and experience of the department processes to ensure that the brand voice is consistent and accurate; acts as a resource to other members of the department. Support other projects and assignments as assigned by the VP of Merchandising and Business Planning as needed Required Education Bachelor's Degree in a related field; or equivalent years of experience in lieu of degree. Focus on business, marketing, and/or communications is preferred. Required Skills & Experience Minimum of 4 years of experience in marketing, customer service or support; a minimum of one year of experience developing and executing project plans and supporting multiple projects simultaneously. Advanced computer skills, specifically in MS Word, Excel, PPT, and Outlook. Comfortable using Mac and PC Ability to learn quickly and work in a team environment. Previous experience and competence in developing and executing project plans and supporting multiple projects at one time Excellent written and oral communication skills with the proven ability to communicate with all levels including management and retail partners Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail Physical Requirements and Working Conditions Office Equipment used, such as computer, copier, projector, phone, etc. Light lifting may be required. 30 LB Willing to work some weekends if necessary. Light travel required (up to 15%) This position has a Hybrid location: Associate will work on-site regularly as needed for work activities. Carhartt is a tobacco free workplace.#LI-Hybrid
    $41k-56k yearly est. 6d ago
  • Psychological Testing Specialist

    PMC Medical Staffing

    Specialist job in Flint, MI

    $5,000 Signing Bonus! Join a mission-driven clinical team providing high-quality psychological and neuropsychological assessments for children, adolescents, teens, and families. This role offers strong supervision, professional development, and a supportive clinic-based environment. What You'll Do Administer and score cognitive, developmental, behavioral, and neuropsychological tests Use standardized methods and normative data to ensure accurate results Prepare clear, timely written summaries Collaborate with licensed Psychologists in diagnostics and care planning What We're Looking For Master's in Psychology Michigan LLP (or TLLP with path to LLP after 2,000 hours) 1+ year experience working with children/adolescents with developmental, intellectual, or emotional/behavioral disorders Must pass the EPPP within 4 years Valid driver's license and reliable transportation
    $65k-82k yearly est. 1d ago
  • Specialist Mobility Engineer

    MSR Technology Group

    Specialist job in Sterling Heights, MI

    MSR Technology Group DBA Infomatics has been an Inc 500/5000 corporation for the last 7 years in a row. We have an urgent need for Mobility Engineer, and this is an Onsite role in Sterling Heights, MI. Please find the job details below. Title: Mobility Engineer Location: Sterling Heights, MI Duration: Long Term Contract Pay Rate: $55 per hour on w2 with benefits Position Description: About the role: The Specialist Mobility Engineer will retain responsibility for Build Support, Test and Development of Full Up Powerpacks (FUPP) and associated modules for assigned programs. The role entails engagement in Test Protocol Definition, Test and Development Engineering, Test Execution, Issue Diagnosis & Problem Reporting, Validation & Verification and Design Support for the delivery of TDP for conventional, hybrid electric and fully electric powertrains for ground combat vehicles. In addition, it is expected that the candidate will engage in Facility Operations which may include installation, configuration and commissioning along with test set up and preparation. Position Responsibilities: Tasks include but are not limited to: Evaluation of multiple Powerpack configurations in-vehicle and on test bench using different Engine, Transmission, MGU, Cooling, Air handling and Final drive configurations and components. Liaise directly or indirectly with suppliers of Powerpack modules and components. Interface with test providers and facilities. Test procedure development and execution from UUT Build and Instrumentation, through Installation and Execution, to Post processing and reporting. Testing may be at component/bench level, FUPP dyno, or vehicle/chassis rolls. Role is based at GDLS facility but may require attendance at partner test locations within Interface with internal stakeholders including IPT lead, Physical Architect, Systems Engineers, Functional Leadership, FUPP Lead, Chief Engineer, Logistics, Manufacturing and attribute managers/stake holders. Support internal report out to program stakeholders, customers and organizational leadership. Derive final design pathways and refine to design release and approval using prescribed GDLS processes. Support internal and external Milestones/Gateways. Document and Report findings and outcomes. Position Requirements: Must have a Bachelor's Degree in a MechanicalEngineering discipline. Master's degree preferred. 5+ years of demonstrable experience with testing and development of conventional and electrified powertrains is required PLM experience using TeamCenter is advantageous. Experience in interrogation and manipulation of data hosted by 3D Modeling software. Automotive or Heavy-Duty vehicle and/or powertrain experience required. Military land vehicle experience preferred. Excellent data analysis skills are required. Demonstrated ability to work independently and remotely is required. Mind-set to work collaboratively in a team environment for program success. Proven skills in the development of technical documents and oral communication. If you have the above skills/experience, please share your resume in confidence to: Recruiter Name: Sravan Email: ************************** EOE
    $55 hourly 5d ago
  • Operations Specialist

    Auto Hauler Exchange

    Specialist job in Rochester, MI

    ABOUT US: Auto Hauler Exchange (AHX) is an innovative startup revolutionizing the auto transport and logistics industry. Our platform connects vehicle shippers and carriers to streamline vehicle transportation with real-time tracking, transparent pricing, and an easy-to-use interface. As we continue to grow, Auto Hauler Exchange is looking for an Operations Specialist to join our team! JOB DESCRIPTION: As an Operations Specialist with AHX, you will be responsible for daily operational administrative tasks that come with our rapidly growing online marketplace. One of the main responsibilities of this critical role is to identify outlying issues within our online marketplace, such as vehicles sitting in the Exchange for too long, carrier relations if a carrier is having an issue navigating our platform or with a shipment, accounts receivable/payable support, claims administration, and other operational administrative tasks. This position plays an active role in all phases of the account management lifecycle, including overseeing the initial setup and implementation of complex solutions and sophisticated programs. The Operations Specialist should also be able to assist our internal team and vendors with the technical aspects inside their role. This includes understanding our product and integrations inside and out, documenting our solutions, collaborating with vendors, and supporting product growth. This person will become very educated in the vehicle logistics space and also in B2B marketplace technology, and prior experience in either of these areas is a distinct plus. RESPONSIBILITIES (include, but are not limited to): Be a source of insights about our technology and communicate product and marketing needs back through the organization. Serve as escalation point for customer issues ensuring issues are resolved quickly by leveraging resources across the company. Provide recommendations to management based on customers' business needs and usage patterns - customer feedback. Analyze customer data and report findings to management. Facilitate ongoing relationships with enterprise accounts, as appropriate. Assist in identifying ideas for new products, services, and partners with the goal of increasing client retention and client growth. Serve as a catalyst for change and continuous improvement - leverage existing resources, develop new material, and working with other key personnel to refine and implement changes. Contribute actively to ongoing informal and formal dialogue and feedback processes with product management, technology, service and training to advance the product and service roadmap. Be engaged with colleagues and accounts and lead by example by personally owning and delivering against target for a small subset of clients and prospects. Data entry is a substantial piece of this role. ABOUT YOU: Bachelors degree is preferred, but not required. 1+ year of experience in a technical support or operations support role is highly preferred. Familiarity with technology platforms, or previous vehicle logistics experience a distinct plus. A motivated self-starter with an understanding of key customer success concepts and a passion for collaborating with customers will succeed in this role. A meticulous approach towards your work, and excellent project and time management skills. Strong multitasking skills and the ability to work within multiple technology platforms is required. A background with Excel and Google docs a distinct plus. Excellent verbal and communication skills is required. JOB TYPE: Full-time Salary, Non-Exempt BENEFITS: Hybrid working arrangement 401(k) matching Medical insurance Dental insurance Vision insurance Health insurance Health Savings Account (HSA) Life insurance Paid time off SCHEDULE: 8 hour shift - 8:00 a.m. - 5:00 p.m., Monday - Friday Weekends as needed WORK LOCATION: Rochester, MI / Hybrid Why Join Auto Hauler Exchange? Impact: Be a key member of a fast-growing startup where your work will directly impact the business and shape the future of the auto transport industry. Growth: We're scaling rapidly, and this role offers significant opportunities for career growth and skill development. Collaborative Culture: Work in a dynamic, fast-paced, and flexible environment with a passionate team committed to innovation and excellence. How to Apply: If you're ready to take on a diverse and exciting role in a fast-paced startup, we'd love to hear from you! Please submit your resume, along with a cover letter detailing your relevant experience and why you're interested in joining Auto Hauler Exchange. Auto Hauler Exchange is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $43k-71k yearly est. 5d ago
  • Customer Support Specialist

    Yochana 4.2company rating

    Specialist job in Farmington, MI

    Job Title: Automotive Agent / Automotive Customer Support We are seeking an Automotive Agent / Automotive Customer Support Representative to join our team in Farmington Hills, MI. This role involves handling customer interactions related to automotive services through calls and emails. While training will be provided, prior customer support experience is required to be successful in this role. Key Responsibilities: Handle inbound and outbound customer calls in a professional and timely manner Respond to customer inquiries via email and phone Create, update, and manage tickets using a ticketing system Document customer interactions accurately and follow up as required Provide basic automotive-related support and guidance (training will be provided) Ensure high levels of customer satisfaction by delivering clear and courteous support Escalate issues to appropriate teams when necessary Adhere to company policies, procedures, and service standards Required Skills and Experience: Prior experience in customer support or customer service (mandatory) Experience handling inbound and outbound calls Familiarity with ticketing systems (ServiceNow, Zendesk, or similar preferred) Strong verbal and written communication skills Ability to manage multiple tasks and work in a fast-paced environment Basic computer proficiency (email, systems navigation, data entry) Training: Full training will be provided for automotive processes, tools, and systems Employees are expected to actively participate in training and quickly adapt to workflows What We Expect from the Employee: Professional communication with customers at all times Willingness to learn automotive support processes Reliability, punctuality, and a strong work ethic Team collaboration and a customer-focused mindset
    $34k-45k yearly est. 1d ago
  • Customer Service Specialist

    Harvard Resource Solutions LLC

    Specialist job in Village of Clarkston, MI

    Harvard Resource Solutions is seeking Customer Service Representatives for a manufacturing client in Clarkston on a direct hire basis. In office ( Client offers 15 Work From Home days on a prorated basis). Hours: 8:00am to 5:00pm Pay Range: 24.00hr to 27.00hr ( Pay based upon experience and education) ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain predictable and dependable attendance. Serve as a customer advocate to ensure total customer satisfaction. Adhere to the 2-hour callback policy for internal and external inquiries via phone, email, and fax. Deliver quality customer service aligned with Company Core Values and Core Ideology. Process sales orders accurately and timely for assigned account managers while following detailed work instructions. Perform duties in accordance with the Proactive Customer Service Model. Plan, organize, and execute external reports to ensure orders are entered, shipped, and invoiced within expected timeframes. Develop and maintain positive relationships with customer accounts, CPS Sales, and internal stakeholders. Analyze Key Customer Inventory, Blue Folder, and Sales Reports to ensure accurate inventory levels, on-time shipments, and continuous improvement opportunities. Proactively manage custom stock, blanket purchase orders, and consignment inventory programs to reduce stock-outs and aged inventory. Manage freight consolidation efforts and collaborate with sales to reduce freight costs. Issue return authorizations and credit/debit memos accurately and in a timely manner. Request required documentation from appropriate departments to ensure orders are processed within 48 hours. Provide backup support to Customer Service team members as needed, including Customer Fulfillment Manager, Service Support Manager, Service Specialist, and Operations Support. Complete miscellaneous projects as assigned by Staff Managers. Support continuous improvement initiatives related to the Customer Service training matrix and cross-training. Contribute to team performance improvements based on customer needs and metric results. Participate in Best Practice and Training meetings as scheduled by Customer Service Management. Document customer complaints regarding products or services (QPA) and forward to the Quality Department. Develop familiarity with all products, including product lines and account-specific requirements. Share process improvement ideas through the Customer Service Lean Ideas tab in Microsoft Teams. QUALIFICATIONS To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the minimum knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. KNOWLEDGE, TRAINING, SKILLS, AND ABILITIES Minimum of two (2) years of customer service experience required; industry-related (distribution, manufacturing, automotive experience preferred. Demonstrates a high level of integrity and maintains a professional, positive demeanor. Proficient in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and Publisher. Strong organizational skills with the ability to manage multiple priorities and meet deadlines. Ability to work independently, exercise initiative and sound judgment, and implement actions without direct supervision. Ability to read, interpret, and apply written, oral, and diagram-based instructions, including procedure manuals and work instructions. Effective verbal and written communication skills with the ability to communicate across diverse audiences. Strong mathematical skills, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals. PHYSICAL REQUIREMENTS Ability to sit or stand for extended periods as needed. May require periodic walking throughout the day. If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to *************** We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position. At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.
    $28k-36k yearly est. 5d ago
  • Customer Service Specialist

    By Recruiting

    Specialist job in Village of Clarkston, MI

    Key Responsibilities Act as a customer advocate within the organization, ensuring high satisfaction levels. Respond to phone, email, and fax inquiries within a set timeframe. Process and manage sales orders accurately, adhering to established procedures. Follow customer service best practices to enhance efficiency and satisfaction. Monitor and ensure timely order entry, shipment processing, and invoicing. Build and maintain strong relationships with customers, sales representatives, and internal teams. Analyze customer inventory reports to manage stock levels and optimize order fulfillment. Oversee custom stock programs, blanket purchase orders, and consignment inventory to prevent stock shortages or excess. Collaborate with sales teams to enhance freight consolidation efforts and cost-saving strategies. Handle return requests and process necessary adjustments efficiently. Manage shipping documentation, including bills of lading, to meet processing deadlines. Provide support to fellow team members in their absence, covering various administrative and customer service duties. Participate in continuous improvement initiatives, training programs, and performance evaluations to enhance service quality. Contribute to process improvement discussions, training sessions, and team development activities. Document and escalate customer concerns regarding products or services to management. Develop a thorough understanding of company products and account-specific details. Engage in operational efficiency meetings and contribute to process optimization discussions. Travel as needed for on-site customer engagement and account management support. Qualifications & Skills Minimum of two years of customer service experience, preferably in a related industry. Strong ethical standards and professionalism in daily interactions. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher). Excellent organizational and multitasking skills with the ability to manage multiple projects. Ability to work independently, take initiative, and execute tasks effectively. Strong written and verbal communication skills for diverse audiences. Ability to interpret and follow written and verbal instructions, including process guidelines. Competency in basic mathematical functions, including arithmetic and unit conversions.
    $28k-36k yearly est. 5d ago
  • Business Operations Specialist

    NCMS-National Center for Manufacturing Sciences

    Specialist job in Ann Arbor, MI

    Who We Are: The National Center for Manufacturing Sciences (NCMS) is a cross-industry technology development consortium, dedicated to improving the competitiveness and strength of the U.S. industrial base. As a member-based organization, it leverages its network of industry, government, and academic partners to develop, demonstrate, and transition innovative technologies efficiently, with less risk and lower cost. NCMS enables world-class member companies to work effectively with other members on new opportunities - bringing together highly capable companies with providers and end-users who need their innovations and technology solutions. NCMS members benefit from an accelerated progression of idea creation through execution. Job Purpose: The Business Operations Specialist is responsible for supporting diverse projects and other business activities while providing exceptional customer service. Primary Responsibilities: Maintain data integrity and accuracy through validation, which will likely include comparison to and review of official NCMS documentation. Collaborate with various business units to understand processes and collect data. Maintain and assist in the creation of content for internal and external communications. Respond to internal and external customer requests as needed. Identify customer needs and collaborate with internal NCMS departments. Provide project meeting support as needed via attending meetings, preparation and distribution of project meeting notes. Assist in the documentation and improvement of procedures. Assist in preparation and/or review of quarterly and final project reports. Maintain project information, collect and maintain data files/folders, develop presentations. Become trained and proficient in specified core functions within the organization. Perform other duties as requested. Requirements: Must be a citizen of the United States. Must have or be eligible to obtain government security clearance. Must be fully vaccinated against COVID-19 unless legally exempt. Flexibility to work a hybrid schedule; three days in the office & two days home. Degree in Business Administration, Science/Technology or related field or a minimum of 5 years' experience in an administrative role with customer service and/or technology focus. Critical thinking & problem-solving skills are required. Microsoft Office 365 experience. SharePoint functional knowledge. Effective communicator in written and oral formats. Demonstrated high level of organization and attention to detail. Demonstrated ability to develop and deliver suggestions for process improvements. Demonstrated customer service excellence. This position is contingent upon the successful completion of a background screening, which may include checks for criminal history, driving records, financial history, and education verification, as permitted by law. NCMS IS AN EQUAL OPPORTUNITY EMPLOYER
    $42k-70k yearly est. 4d ago
  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Specialist job in Addison, MI

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 6d ago
  • Dedicated Accounts Specialist

    Central Transport 4.7company rating

    Specialist job in Warren, MI

    Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 80 years is currently seeking a Dedicated Customer Service Representative for our Corporate Office in Warren, MI. This client relations role is a critical position to maintain customer perception of our organization. Our representatives are provided with in depth training to provide continuous skill and internal career enhancement based on performance and work ethic. Job Details & Responsibilities: Build and strengthen relationships Provide a personalized customer experience Echo the message and tone of Sales, to maintain consistency with the customer Pro-active account monitoring and reporting In-depth analysis of customer concerns provided in a timely and effective manner End-to-end ownership, providing root cause analysis - driving resolution Communication to Sales on account health Communication to Sales supporting opportunities for growth Scorecard review/analysis (Where Applicable) The ideal candidate will possess the following: 2-3 years of LTL Customer Service experience Strong leadership qualities Excellent written and verbal communication skills Associate's Degree in a business related field is preferred, but is not required Excellent attendance and the ability to work the same shift each day Problem solving ability Strong attention to detail and sense of urgency Ability to maintain a professional demeanor Experience with Microsoft office (Outlook) and Excel, and willingness to learn company specific systems Base EDI knowledge is preferred, but not required Upbeat personality/positive outlook
    $47k-59k yearly est. 2d ago
  • Architecture Specialist

    Akkodis

    Specialist job in Dearborn, MI

    which is in Dearborn, MI (Onsite) Title: PLM Architect Specialist Pay Range: $75-78/hr. (The rate may be negotiable based on experience, education, geographic location, and other factors.) Role Overview: We are seeking a visionary and highly technical PLM Architect to lead the design development and implementation of our 3DEXPERIENCE 3DX platform ecosystem. In this role you will be the primary architect for our Automotive Bill of Materials BOM management strategy. You will bridge the gap between engineering manufacturing and IT to ensure a Single Source of Truth for complex vehicle architectures managing high-variant configurations and seamless data flow across the product lifecycle. Key Responsibilities: 1. Architectural Leadership Strategy * Define the end-to-end PLM architecture on the Dassault Systems 3D experience platform Cloud or On-Premise. * Lead the strategy for BOM Transformation ensuring seamless synchronization between Engineering BOM EBOM Manufacturing BOM MBOM and Service BOM SBOM. * Architect solutions for Product Configuration and Variant Management to handle complex automotive option-logic and 150 BOM structures. 2. Technical Design Implementation * Design data models schema changes and interface specifications within ENOVIA. * Oversee the integration of 3DX with downstream systems such as ERP SAP/Oracle and legacy CAD environments CATIA V5/V6. * Lead technical deep-dives into 3DX modules such as Product Configurator and Change Manager. * Develop migration strategies for transitioning legacy BOM data into the 3DX environment 3. Domain Excellence Automotive BOM * Standardize Change Management processes ECR/ECN within the platform to ensure traceability across global engineering teams. 4. Stakeholder Collaboration * Work closely with Engineering Leads and Manufacturing Engineers to translate business requirements into scalable technical requirements. * Provide technical governance and mentorship to developers and system integrators. Technical Expertise * Platform Mastery: Minimum 7-10 years of experience in PLM with at least 5 years dedicated to the 3DEXPERIENCE platform R2018x or higher. * 3DX Modules: Deep knowledge of ENOVIA Unified Architecture and specific roles like Product Construct Engineer and Variant Management. * BOM Management: Proven experience managing Multi-level BOMs Configurable Modules and Effectivity. * Development Skills: Proficiency in MQL Java POIs and web services REST/SOAP for 3DX customization and integration. Domain Knowledge * Automotive Industry: Strong understanding of automotive product development cycles and vehicle architecture. * Configuration Logic: Experience with complex Boolean logic used in automotive marketing and engineering options. Experience Required: Specialist Exp: 10 yrs. in IT 4 yrs. in concentration Experience Preferred: We are seeking a visionary and highly technical PLM Architect to lead the design development and implementation of our 3DEXPERIENCE 3DX platform ecosystem. In this role you will be the primary architect for our Automotive Bill of Materials BOM management strategy. You will bridge the gap between engineering manufacturing and IT to ensure a Single Source of Truth for complex vehicle architectures managing high-variant configurations and seamless data flow across the product lifecycle. If you are interested in this PLM Architect Specialist Position and is Dearborn, MI (Onsite) then please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Vaibhav Singh at ****************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance
    $40k-78k yearly est. 3d ago
  • Transport Billing Clerk - Brighton, MI

    Corrigan Oil Company 3.9company rating

    Specialist job in Brighton, MI

    The Transport Billing Clerk plays a pivotal role in our accounting team, responsible for meticulously completing fuel billings and ensuring the accurate verification and reconciliation of fuel invoices. Reporting directly to the Billing Manager, this Non-Exempt position demands precision and attention to detail. Essential Job Functions: Validate third-party Bill of Ladings (BOL) to ensure accurate billing on customer accounts or commissions. Efficiently process inventory Bill of Ladings from satellite locations. Verify BOL entries in our accounting software, meticulously cross-referencing with historical BOL inquiry data to confirm correct gallon allocations. Conduct data entry for fuel vendor invoices in our Accounts Payable system with precision and accuracy. Enter invoices from fuel vendors into accounting software Attach or "pickup" BOL to the invoices Scrutinize fuel vendor invoices to verify taxes, pickup points, gallons, products, and pricing, meticulously resolving any discrepancies. Conduct thorough research to resolve invoice discrepancies in a timely manner. Provide assistance with month-end duties to support the smooth operation of accounting processes Undertake miscellaneous billing tasks as required, demonstrating adaptability and a proactive approach to workload management Engage in cross-training within the Accounting Department to ensure readiness to provide backup support for other positions Accurately input Bill of Ladings inventory data into our accounting software, maintaining up-to-date records. Handle Freight Billing responsibilities with efficiency and precision Provide support with commission-related tasks as necessary, contributing to our overall financial objectives Collaborate closely with internal departments and supervisor(s) to identify and implement effective solutions for any arising matters. Thrive in high-stress situations and manage frequent interruptions with poise and professionalism. Exhibit strong interpersonal skills, fostering positive relationships with colleagues and stakeholders. Demonstrate exemplary attendance and commitment to maintaining a consistent presence at work. Actively engage in face-to-face meetings and spontaneous conferences with peers on-site, facilitating effective communication and collaboration. Prioritize safety by operating in a constant state of alertness and adherence to company quality, safety, and environmental guidelines, as well as employee handbook policies. Flexibly undertake any additional duties as assigned, contributing to the overall success of our finance operations. Additional Information Corrigan Oil Co. - Who We Are: Corrigan Oil is an equal employment opportunity employer with a dedication to customer satisfaction and quality that is second to none. Corrigan Oil is a family-owned business offering long-term career opportunities and a culture where you will be treated with respect and proud to work within. Corrigan Oil has expanded into a family of companies including: Corrigan Oil, Corrigan Propane, Corrigan Construction, Corrigan Towing and Heavy Haul, Corrigan Transportation, Corrigan Mechanical Contractors, Corrigan Environmental Solutions and Technical Environmental Services. Corrigan Oil understands the importance of preserving our environment and giving back to the communities. At Corrigan, we are proud supporters of our communities and encourage our employees to be active leaders, mentors and volunteers. Benefits: Corrigan Oil offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include: Medical, Dental & Vision Insurance. Life Insurance. Short-Term Disability Coverage. Vacation & Paid Sick Time. Paid Holidays. 401(k) Plan - Company matches 50% up to 5% employee income. #INDAOJ
    $29k-40k yearly est. 8d ago
  • Carside / Take Out Specialist

    Applebee's-Miller Apple

    Specialist job in Clio, MI

    Talented Full Time and Part Time: Carside / Take Out / To-Go Team Member You must be: At least 16 years old Have reliable transportation Eligible to work in the US If you have a commitment to excellence and the drive to succeed, we want to hear from Carside, Specialist, Restaurant
    $40k-76k yearly est. 8d ago
  • Logistics Specialist

    H.A. Automotive 4.7company rating

    Specialist job in Troy, MI

    Summary/Objective H.A. Automotive is seeking a Logistics Specialist to support the Planning and Logistics department. This role focuses on supply chain and logistics analysis, shipment tracking, and process improvement to ensure efficient operations. Essential Duties include but not limited to: Monitor weekly sales orders and outbound deliveries, including EDI transactions. Maintain open communication with carriers to track shipments and make necessary adjustments. Communicate with customers regarding shipment updates or issues. Track and trace shipment progress to ensure timely delivery. Manage the daily shipment schedule and coordinate with production teams for material availability. Consolidate and analyze customer demand data to identify trends and changes. Support material shortage tracking and communicate accurate shipment information to suppliers and customers. Perform data analysis and generate reports to support supply chain decision-making. Streamline logistics and supply chain processes to enhance overall efficiency. Perform other duties as assigned. Qualifications: Fluency in Mandarin (spoken and written) is required to communicate effectively with suppliers and partners. Pursuing a Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a related field. Strong analytical skills with the ability to interpret complex data and generate actionable insights. Prefer proficiency in supply chain management software and tools (e.g., SAP,). Excellent organizational, communication, and interpersonal skills. Ability to work effectively in a fast-paced, dynamic environment. Strong problem-solving skills and attention to detail. Employment Type: Full Time Job Type: Automotive, Manufacturing and Clerical Travel: No Travel needed Work Location: In person
    $36k-45k yearly est. 1d ago
  • Precision Medicine Business Specialist - Long Island

    Astellas Pharma, Inc. 4.9company rating

    Specialist job in Garden City, MI

    Precision Medicine Business Specialist - Long Island, NY Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ***************** Astellas is announcing a Precision Medicine Business Specialist opportunity in the Long Island, NY territory. PURPOSE AND SCOPE: To ensure the achievement of sales goals in territory by promoting Astellas oncology products and services to physicians and other medical personnel within assigned geography. Educate customers on characteristics, advantages, indicated treatment and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers. Flexible pay grade level, based on candidate background and skillset. ESSENTIAL JOB RESPONSIBILITIES: * Call on targeted physicians and oncology centers to promote and educate on the use of Astellas products through one-on-one meetings and presentations, professional education programs and other appropriate means. Responsible for ensuring high levels of call and field productivity; expected to meet call plan expectations, with 5 days in the field each week, supported by office time needed for call planning and follow-up, preparing presentations, making appointments, etc. * Develop Sales plans and business territory plan activities to support customers using company resources and promotional activities as identified by Oncology Regional Business Manager (ORBM) * Utilize clinical knowledge to influence prescribing habits * Coordinate promotional efforts with peers across franchises * Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations * Deliver the highest level of clinical and technical value, helping the healthcare customer meet their unique patient care needs, while operating at all times within regulatory guidelines * Ensure optimum strategy development using territory business plan * Responsible for accurately reporting sales activities, testing, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Oncology Regional Business Manager * Appropriately manage and maintain all company equipment and promotional materials (company literature, materials, etc.) according to necessary company guidelines * Attend all company-sponsored sales and medical meetings as directed by company management (POA's, National Sales Meetings, Regional and Local Conventions, etc.) * Continuous learning on efficient sales and communication techniques and product / therapeutic area training * Additional responsibilities as necessary QUANTITATIVE DIMENSIONS: * Direct impact on obtaining sales attainment * Maintain adequate call coverage at National Level * Deployment of promotional resources at National Level ORGANIZATIONAL CONTEXT: * Reports to Oncology Regional Business Manager (ORBM) * No Direct Reports
    $75k-145k yearly est. 11d ago
  • Associate Specialist - Preventative Maintenance

    Energy Transfer 4.7company rating

    Specialist job in Taylor, MI

    Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, American Heart Association, Ronald McDonald House and many more. We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities. Come join our award winning 11,000 strong organization as we fuel the world and each other! Position Scope: Planner/Scheduler position is responsible for the effective execution of all maintenance work control processes. This position works directly with the Technical/Maintenance/Operations Manager(s) & Technicians to ensure efficient and effective use of SAP-Plant Maintenance to plan and schedule resources to conduct maintenance activities which result in minimum downtime and maximum productivity. The Planner/Scheduler is empowered to manage Compliance and Preventative Maintenance work, develop weekly technician schedules, define parts and materials, if necessary, define crafts and skills and engage the proper resources to manage and close out all Corrective Work Orders of the District. Utilizes SAP Plant Maintenance system (a maintenance work order system) to review, prioritize and schedule maintenance work; negotiates down time with operations to accommodate required maintenance activities. Appropriates materials for maintenance activities, coordinates scheduling of critical inspections for compliance with all pertinent regulatory agencies. In addition, the Planner/Scheduler provides the equipment-related expertise and technical guidance on improving Preventive Maintenance activities. The Planner/Scheduler position can be based in either the Inkster, MI Office - Great Lakes District or in the Akron, OH District Office. Duties and Responsibilities Once a valid work request is submitted, the Planner/Scheduler will prioritize, plan, schedule, and follow-up on accuracy of the job plan for all planned (DOT, PM and Corrective) work. Their focus is not day to day but is to be proactive and optimize workforce productivity and minimize downtime by managing work 1 week or more in advance. In performance of these duties the planner/scheduler has the following responsibilities: * Principal contact, and liaison between the maintenance department and operations planning. They ensure the area, department, or facility in which they are assigned receive professional maintenance service in a timely manner to ensure high equipment availability and performance. * Review all planned work request from assigned area and determine validity and accuracy of information and engage the appropriate resources to set a preliminary priority. * Reviews work request for accuracy and clarity: clear scope of work, realistic completion date, proper lead times, correct equipment identification, proper charge number (if applicable), proper authorization, and discuss details with originator of the work order. * Works with Project Managers and Engineering Firms to acquire and load new Functional Locations and Equipment into SAP. * Escalates issues to the Technical Supervisor for work which is high priority and or compliance related. * Approach all aspect of the work being performed with safety as the highest priority. * Manage the status of work control and backlog for work order submission to work order completion. Status may include waiting for planning, waiting parts, ready to schedule, scheduled, etc. * Verifies all material, information, tools, and labor are available prior to scheduling. * Works with Maintenance leads, supervisors, and planners to determine resource availability and work to level the work force. * Develops a preliminary workforce schedule by technician ensuring all skills (Operator Qualifications) requirement and resource availability is met. * Actively participate in scheduling meeting with operation partners to finalize priority of work orders, minimize downtime windows, and necessary lead times. * Finalize the Maintenance resource schedule based on agreed plan with production. * Follow up and communicates schedule to all resources: maintenance, production, outside services, stores, and engineering. * Manage the completion of Work Order back log. * Keep accurate metrics on the performance of planning and scheduling functions and provide timely reports to our customers and Preventative Maintenance Manager. * Creation and submission of DOT, PM, and Corrective Work Order Backlog Reports to all District management on a weekly basis Essential Requirements: Experience, Educational & Special Training Required * The Associate Specialist/Analyst level requires a Bachelor's degree or equivalent experience, and 0-6 years of relevant work experience. * The Specialist/Analyst level requires a Bachelor's degree or equivalent experience, and 6+ years of relevant work experience. * The Senior Specialist/Analyst level requires a Bachelor's degree or equivalent experience, and 8+ years of relevant work experience. Preferred Skills: * Associate or bachelor's degree & 5+ years SAP Plant Maintenance Experience. * Preferred experience in SAP Plant Maintenance. * Mechanical/electrical background is necessary. Apprenticeship program or technical school background is desirable. * Solid computer skills. - Excel, Word, Power point, etc. Special Characteristics/Job Requirements: * N/A Working Conditions: * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Usually, normal office working conditions. * Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. * Occasional overnight travel may be required.
    $64k-97k yearly est. 60d+ ago
  • Business Transformation Advanced Specialist

    Autoliv United States 4.4company rating

    Specialist job in Auburn Hills, MI

    Job Description Business Transformation Advanced Specialist Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as an Business Transformation Advanced Specialist. In this role you will collaborate cross-functionally to drive strategic projects, including supporting Project Sponsors, providing financial insights and analysis, and creating content for ELT and EMT SteerCo meetings, to monitor progress to targets and connect project accomplishments with AAM EBIT. What you'll do: Strategic Analysis & Planning Conduct comprehensive business analysis to identify transformation opportunities and areas for operational improvement Perform detailed financial analysis including cost-benefit analysis, ROI modeling, and financial impact assessments for transformation initiatives Analyze market trends, competitive landscape, and industry benchmarks to inform strategic decision-making Support the development and execution of transformation roadmaps and strategic plans Executive Communication & Reporting Prepare and present high-quality executive presentation materials for C-suite and board-level audiences Develop compelling business cases and recommendations supported by data-driven insights Facilitate executive meetings and workshops to drive alignment on transformation priorities Project Support & Implementation Collaborate with cross-functional teams to design and implement transformation initiatives Lead coordination and financial reporting of transformation projects, serving as a key business partner to project sponsors and DRIs (Directly Responsible Individuals) Support change management activities and stakeholder engagement throughout transformation projects Monitor and evaluate the effectiveness of implemented changes, recommending adjustments as needed Work across functions, reporting the right level of information in a timely manner and delivering the right uplift strategy analysis to stakeholders What is required: 4+ years of experience in business analysis, corporate strategy, strategic finance, FP&A, or 2+ years of experience in transformation consulting or private equity Bachelor's degree in business, finance, economics, or related field (advanced degree a plus - MBA or equivalent) Strong business acumen and proven project management skills are required Proficiency in PowerPoint and Excel Ability to create and deliver executive-level presentations 4 days per week in office located in Auburn Hills, MI Experience working for or with manufacturing companies strongly preferred, automotive industry experience a plus Spanish proficiency a plus What's in it for you: •Attractive compensation package •Recognition awards, company events, family events, university discount options and many more perks. •Gender Pay Equality Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.
    $75k-102k yearly est. 8d ago
  • New Business Professional II

    AAA Life Insurance Company 4.5company rating

    Specialist job in Livonia, MI

    Why AAA Life AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive. As a New Business Professional, you will process life and annuity applications ensuring each case is effectively managed to minimize turnaround time and maximize customer satisfaction. This may include reviewing confidential, sensitive, documents for completion and accuracy; ordering medical records and moving the case to completion. Note: Must be willing and able to work 9:30am to 6:00pm shift Responsibilities How You'll Work Work Solution: Remote Relocation Eligibility: Not Available What You'll Do Tasks may include reviewing confidential, sensitive, documents for completion and accuracy, ordering medical records and moving the case to completion. This role may also process reinstatements, and conversions. Process and track new business applications by inputting necessary data for accurate completion. Process life insurance and annuity applications ensuring each case is effectively managed to minimize turn-around time and maximize customer satisfaction. Generates reports, correspondence and form letters for additional information, document files and follows up according to established procedures. Reviews and processes new applications for life insurance and annuity products ensuring applications meet technical, legal and underwriting guidelines. Refers or consults with Senior New Business Professional or other staff as appropriate on more complex applications. Handles customer inquiries to include agents and members. This role may also: Process reinstatements, and conversions. Generates reports, correspondence and form letters for additional information, document files and follows ups. Reviews and processes new applications for life insurance and annuity products. Handles customer inquiries to include agents and members. Qualifications Qualifications 1 -2 years' experience in process-oriented customer service role. High School diploma or equivalent and some college level coursework required. Strong Computer and Data Entry skills Proficient with MS Office software Experienced with internet-based systems. Preferred Qualifications Excellent Verbal and Written Communication skills. Able to review data/documents for accuracy and consistency' take action to prevent mistakes; follow procedures closely; keep records accurate and up to date. Able to interpret situations and information objectively when stressed; remain calm and professional in potentially volatile or emotionally charged interactions; maintain high productivity in stressful situations; maintain high performance in the face of setbacks or rejections; view failures objectively and rebound quickly. Able to demonstrate mastery of the technical/functional skills necessary for performing own job. Able to gather appropriate data and diagnose the cause of a problem before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develops contingency plans to deal with them; develop and evaluate alternative courses of action. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
    $63k-85k yearly est. Auto-Apply 60d+ ago

Learn more about specialist jobs

How much does a specialist earn in Rochester Hills, MI?

The average specialist in Rochester Hills, MI earns between $30,000 and $104,000 annually. This compares to the national average specialist range of $32,000 to $104,000.

Average specialist salary in Rochester Hills, MI

$56,000

What are the biggest employers of Specialists in Rochester Hills, MI?

The biggest employers of Specialists in Rochester Hills, MI are:
  1. U.S. Servico
  2. Common Ground
  3. Doeren Mayhew
  4. Darden Restaurants
  5. Premier Staffing
  6. V2Soft
  7. Molina Healthcare
  8. Healthcare Support Staffing
  9. Life Time Fitness
  10. Priority Waste Resources
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