MISSION STATEMENT: To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity.
SUMMARY: The Housing Specialist I shall provide direct services to enable eligible clients to locate affordable, safe and sanitary housing. The Housing Specialist will network with property owners, managers of housing units, and maintain a list of landlords that can readily assist our veterans. This position will be located in San Juan, PR.
ESSENTIAL DUTIES AND RESPONSIBILITIES
:
(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at this time).
Responsible for identifying and engaging landlords through a variety of methods in order to develop sufficient affordable housing stock for Rapid Re-Housing (RRH) program
Assists eligible families in locating and renting suitable housing; computing and preparing financing arrangements and monitoring owner/tenant compliance with standards
Maintain linkage between Agency, landlord and client
Develop and maintain (i.e., update) a database/listing of available housing stock for clients
Responsible for coordinating and/or performing Housing Inspections
Makes referrals to agencies and departments for the resolution of applicant housing issues
Investigates tenant and owner complaints and conducts follow-up visits
Makes appropriate referrals for assistance when client's needs cannot be met
Maintains required client, legal and administrative record and statistical data as required by St. Vincent de Paul CARES and program funders including use of HMIS
Responsible for collecting all necessary documentation for client files
Networks and collaborates with other agencies and represents the agency at community functions, which may include public speaking and presentations as directed by Program Manager
All other duties as assigned
Demonstrates a commitment to serve all people with respect and compassion
Works in a spirit of cooperation with all external and internal stakeholders
Will make a
Commitment t
o
Serve
all people with
Respect
,
Compassion
, and
Cooperation
Must be able to travel to and from San Juan, PR when needed.
OTHER RESPONSIBILITIES:
Comply with all applicable training requirements
Comply with all company safety, personnel and operational policies and procedures
Comply with work schedule to ensure effective operations of Agency programs
Contributes positively as a member of a productive and cooperative team
Performs other duties as necessary to fulfill the St. Vincent de Paul CARES Mission.
Employee Benefits:
Health Insurance.
Life insurance.
Dental Insurance.
Vision insurance.
Short- and Long-Term Disability.
120 hours of PTO accrued biweekly starting at day 1 of employment.
13 Paid Holidays to include Employee's birthday and Date of Hire.
403(b) with employer match up to 3%.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
(To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Able to speak, write and understand English and Spanish
Possess basic computer skills
Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups
Flexible work schedule including evenings, nights, weekends and holidays
Ability to set appropriate limits, work under deadlines and multi-task
Ability to organize, prioritize, self-motivate, and deliver results
Excellent communication and listening skills
Possess strong work ethics
Successfully pass Law Enforcement background screening
Valid driver's license if driving an agency vehicle or a personal vehicle for company business
Must have reliable transportation
Participate in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process
Mission-driven attitude supplemented with integrity and passion
Adherence to the highest ethical standards, personally and professionally
A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance
Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.
This position requires a Level 2 background screening through the Florida Background Screening Clearinghouse. For more information on screening requirements, process, and disqualifying offenses, please visit the official Clearinghouse Education and Awareness website. ********************************
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)
Knowledge of Business English, spelling and punctuation
Knowledge of office practices and procedures
Knowledge of general math pertaining to percentages, allocations and discounts
Computer skills using current software
Strong oral and written communications
Sensitivity to the cultural diversity of clients in order to successfully work with diverse racial, ethnic, and economic groups
Ability to work as a team member and establish effective working relationships with staff, supervisor and outside organizations
Commitment to empowering others to solve their own problems
Demonstrate a commitment to serve all people with respect and compassion
Valuing a nurturing family as the ideal environment for a person
A conviction about the capacity of people to grow and change
The ability to establish a respectful relationship with persons served to help them, gain skills and confidence
Ability to work collaboratively with other personnel and/or service providers or professionals
The capacity to maintain a helping role and to intervene appropriately to meet service goals
Ability to work under deadlines, multi-task and set appropriate limits
Respects diversity of all clients, staff, and volunteers
EDUCATION AND EXPERIENCE:
(Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications).
This position requires a minimum a bachelor's degree in social work or related field
Minimum 2-years' experience serving homeless or at-risk families and/or individuals in crisis
GENERAL PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made, if appropriate, to enable people with disabilities to perform the described essential functions of job. Working in an office/site requires prolonged sitting at the computer workstation; standing, bending, reaching, lifting up to 20 lbs. and some driving. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones, and other office equipment. It is also required to regularly sit, speak, and listen, the employee is also required to walk, use hands and fingers to type, operate equipment, and maintain records and notes. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
MENTAL DEMANDS: Must handle new and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Must have the ability to listen objectively to people, perceive the real problem and assist in bringing issues to a successful conclusion. Must relate and interact with, volunteers, clients, contractors, visitors and employees at all levels within the Agency.
WORK ENVIRONMENT: Environment will occasionally become noisy due to equipment operations and interactions among clients and staff. There may be the possibility of being exposed to communicable disease, possible exposure to verbal abuse or similar behavior from residents/clients. On an as needed basis, employees may be called upon to work outside of the established work schedule or work odd hours. All information associated with the Agency is confidential.
St. Vincent de Paul CARES is an Equal Opportunity Employer.
$41k-57k yearly est. Auto-Apply 60d+ ago
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IT Help Desk Technician - Localidad Guaynabo
Alivia Health
Specialist job in Guaynabo, PR
Ubicacion: Guaynabo
As an Entry Level Rol - IT Help Desk Technician, you will support Alivia Health's Pharmacy Chain Operations by providing desktop support, including technical advice, guidance, and informal training to customers using hardware and software programs. This role is ideal for candidates beginning their IT careers and seeking hands-on experience in technical support and field services. You will troubleshoot and restore routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures. This includes performing root cause analysis and developing checklists for common issues.
Key Responsibilities:
Deliver excellent customer service while installing, diagnosing, and resolving hardware and software issues at Alivia Health locations.
Support equipment such as POS (point of sale) systems, registers, thermal/laser printers, scanners, servers, PCs, phone systems, RF devices, pharmacy systems, networking hardware, and related peripherals.
Drive between Alivia Health locations across Puerto Rico to fulfill service calls and installations.
Assist other neighboring areas with workload as needed.
Maintain and meet service level agreements (SLAs).
Work Schedule & Availability:
Standard day shift with possible weekend and holiday rotations.
On-call availability for weekday evenings and high-severity onsite service calls.
Normal shift may include Saturday and Sunday as part of the regular schedule, with two weekdays as scheduled days off.
Minimum Requirements:
Bachelor's degree in information technology, Computer Science, Information Systems, or a related field, or equivalent experience.
Equal Opportunity Employer F/M/V/D
$35k-46k yearly est. Auto-Apply 60d+ ago
Help Desk Support Level 2 - Managed Service Provider
K2 Staffing
Specialist job in Guaynabo, PR
Job DescriptionSummary Our client is a leading IT Solutions Company located in Puerto Ricoand they are in need of a Fully RemoteHelp Desk Support Level IITechnician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Must be competent in English & Spanish, oral & written.
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Guaynabo, PR
$35k-46k yearly est. 19d ago
Help Desk Support Level 2 - Managed Service Provider
K2 Staffing, LLC
Specialist job in Guaynabo, PR
Job DescriptionSummary Our client is a leading IT Solutions Company located in Puerto Rico and they are in need of a Fully Remote Help Desk Support Level II Technician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Must be competent in English & Spanish, oral & written.
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$35k-46k yearly est. 5d ago
Quality Applications Specialist
Mg Staffing Group
Specialist job in Villalba, PR
Conducts a compliant validation process for quality information technology systems which requires formal validation documentation (including standard operating procedures) under appropriate federal regulations. Coordinates activities with clients, programmers\/developers and operating personnel, domestic and, as appropriate, global. Identifies current and anticipated requirements for compliant computerized operations and suggests methods for the identification, implementation and maintenance of the procedures, actions and documentation necessary to assure compliance according to the appropriate federal and international regulations which govern the user's applications. Reports on the status of validation activities to fulfill regulatory requirements. Keeps abreast of changing federal and international regulatory requirements, government audit policies, and the availability of current techniques. Performs system administration and configuration of quality information technology systems.
*Other duties may be assigned*
Requirements Minimum 2 years of experience in the regulated industry working with Process Validation for New Product Introduction, Problem Solving and Risk Assessment. Bachelor Degree Completed. Bilingual. Willing to work On\-Site.
Nice to have:
Ability to use statistical techniques to analyze data capable of developing\/reviewing\/approving test plans and reports
Interpersonal Skills
Investigate and collaborate in the investigation of atypical events to support product disposition PFMEA
Analytical and Problem Solving Skills
Applied statistical analysis
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Job Description
Validation & Engineering Group, Inc.
(V&EG) is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services.
We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position:
CQV Specialist - Smoke Testing / Airflow Visualization
Overview
The CQV Specialist for Smoke Testing is responsible for developing, executing, and documenting airflow visualization studies in support of cleanroom and equipment qualification. This role verifies unidirectional airflow, identifies turbulence zones, and ensures compliance with Annex 1 airflow requirements for sterile manufacturing.
Key Responsibilities
Plan and execute smoke studies (airflow visualization) for cleanrooms, RABS, isolators, filling lines, and critical Grade A/B environments.
Set up and qualify smoke/fog generation equipment, lighting, and video recording systems.
Document airflow patterns to identify turbulence, dead spots, reverse flows, and compliance gaps.
Support qualification activities including FAT/SAT, IQ/OQ, and room qualification for HVAC systems.
Write protocols (airflow visualization plans, IQ/OQ protocols) and prepare final reports with photographic/video evidence.
Interface with Engineering, Facilities, QA, and Aseptic Operations to resolve airflow issues.
Lead deviations, risk assessments, and CAPAs related to airflow or equipment performance.
Ensure compliance with ISO 14644-1/2, EU Annex 1 airflow requirements, and ASTM E2500.
Support regulatory inspection readiness and provide airflow-related technical responses.
Required Qualifications
Bachelor's in Mechanical Engineering, Industrial Engineering, Life Sciences, or related field.
5+ years of experience in CQV, HVAC qualification, or aseptic facility commissioning.
Strong understanding of airflow dynamics, HEPA performance, differential pressure control, and cleanroom classification.
Experience with IQ/OQ execution for cleanroom equipment, isolators, and RABS.
Ability to interpret airflow patterns and provide engineering recommendations.
Preferred Skills
Experience with particle counters, differential pressure monitoring, BMS/EMS systems.
Experience qualifying sterile filling lines or aseptic equipment.
Knowledge of HVAC balancing, cleanroom design, and environmental controls.
$53k-60k yearly est. 26d ago
CSV Specialist
QRC Group 4.3
Specialist job in Caguas, PR
CSV Specialist to support the installation of several manufacturing solid dosage equipment such as but not limited to:
Encapsulator
Checkweigher
Compression machine
Hardness tester
Encapsulation machine
Auxiliary equipment
Main activities should include:
Verification of the equipment installed and configured at the vendor site (FAT).
Implement the progression from FAT through IOQ in accordance with the CC strategy.
Installation at the manufacturing room for qualification activities.
Qualification activities in the manufacturing room areas.
Development of Standard Operating Procedures.
Generation and routing of calibration and preventive maintenance forms.
Development and approval of GxP and automation impact assessments.
Provide alternatives to resolve documentation situations.
Establish project communication and documentation controls.
Assure consistent quality of activities that meets or exceeds the requirements.
Requirements
Bachelor in Science or related field
2 -3 years of experience as CSV consultant in regulated industry.
Experience with MS Office applications (Word, Excel and MS Project)
Excellent technical writing skills.
Bilingual: English and Spanish, speaking and writing.
$63k-73k yearly est. 60d+ ago
Design Specialist/Home Stylist, Part-Time, Mall of San Juan - Pottery Barn
Williams-Sonoma, Inc. 4.4
Specialist job in San Juan, PR
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Design Studio Specialist role
You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.
Responsibilities
* Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
* Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
* Create and present design plans based on client's needs, style, preferences and living space
* Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
* Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
* Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment
Criteria
* Strong communication, clienteling and customer follow-up skills
* Ability to complete and coordinate complex large orders within a variety of sales channels
* Experience in working with the elements of design preferred
* Proven ability to prioritize and handle multiple tasks simultaneously
* 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)
Physical Requirements
* Must be able to be mobile on the sales floor for extended periods of time
* Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
* Full time associates are expected to have open availability to meet the needs of the business.
* Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* A wellness program that supports your physical, financial and emotional health
* Paid vacations and holidays (full-time)
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
* Individual development plans and career pathing conversations
* Annual performance appraisals
* Cross-brand and cross-functional career opportunities
* Online learning opportunities through brand specific resources and WSI University
* Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
$46k-55k yearly est. Auto-Apply 60d+ ago
Specialist Coordinator
Bio-Nuclear of Puerto Rico
Specialist job in San Juan, PR
Job Description: GENERAL POSITION INFORMATIONJOB TITLE: Applications Specialists CoordinatorDEPARTMENT / UNIT: Applications SpecialistsIMMEDIATE SUPERVISOR: Applications Specialists SupervisorCLASSIFICATION: Non-Exempt POSITION NATURE Provide administrative support and coordinate certain processes related to the daily operations of the Applications Specialists department.
ESSENTIAL DUTIES AND RESPONSIBILITIESReceive information from other departments, channel it to the Applications Specialists for analysis, and ensure the operational area receives a response to their request.
Create, assign, coordinate, invoice, and close the department's service calls in Salesforce.
Prepare quotations for products and services requested by clients and provide necessary follow-up for approval and/or changes.
Invoice products and services in Acumatica according to client-approved quotations.
Provide guidance regarding the company's products and services to existing and prospective clients.
Verify supplier website information to keep technical documents, such as Inserts and Safety Data Sheets, updated for client provision.
Maintain and update in Excel the inventory of loaner equipment and their exact locations.
Ensure the department is stocked with necessary office supplies.
Reserve and oversee the proper use of meeting and training rooms: “Theoretical Training Room” and “Hands-On Training Room.
”Coordinate department-sponsored activities and training sessions following the activity coordination procedure, including but not limited to preparing literature, giveaways, ordering and managing meals and refreshments, and arranging parking.
Update and submit monthly reports on product lines and equipment handled by the Applications Specialists to the Applications Specialists Supervisor and Senior Strategic Service Manager.
Perform departmental administrative tasks, including but not limited to making and answering phone calls, taking and referring messages, copying, digitizing and filing documents, distributing and handling correspondence, among others.
Actively contribute to maintaining the company's mission and achieving its vision; exemplify through performance and conduct the efficiency culture, Bionuclear's values, and principles of the highest quality internal and external customer service.
INCIDENTAL DUTIES AND RESPONSIBILITIESLabel and prepare tubes for aliquot processing as needed.
Coordinate equipment shipments requiring manufacturer repair through an external courier.
Support the Administration department by covering the Reception area during the receptionist's break or as needed.
Support the Project Management department by covering the Project Management Specialist as needed.
Perform tasks related to coordinating official activities approved by the immediate supervisor in support of other departments.
Prepare department statistics reports as requested.
Review and send training certificates prepared by the Specialists to clients.
Perform administrative tasks in support of other departments, such as Technical Services and Project Management.
Coordinate meals and snacks for employee, client, supplier, and visitor activities organized by the company, on or off-site, and coordinate pick-up with the Administration department.
Gather information for presentations or reports requested by the Supervisor or Senior Strategic Service Manager.
Create reports/dashboards in Salesforce as requested by the supervisor.
Coordinate, receive, and attend to visitors.
Contact clients to complete service satisfaction surveys using the Forms platform.
Perform operational tasks as delegated to fulfill action plans of the Senior Strategic Service Manager.
Send data to be processed by external resources as assigned by the Applications Specialists Supervisor and/or Senior Strategic Service Manager.
Contact the Buyer for information on backordered products.
Contact the Audit supplier to gather information regarding product availability.
Maintain updated information on Applications Specialists and suppliers in the OneDrive folder named Supplier Directory.
Create equipment installed by the Applications Specialists in the Salesforce platform.
Coordinate, attend, and/or participate in work meetings, operational and/or corporate committees, personnel development activities, corporate events, among others.
Make flight and hotel reservations for the Specialists group as needed.
Perform other tasks as assigned.
EDUCATIONAL BACKGROUND Associate's degree or two years of university studies in Business Administration, Office Administration, Secretarial Studies, or a related field.
PROFESSIONAL EXPERIENCE Minimum of more than one year of experience performing functions in a similar position.
JOB COMPETENCIES KNOWLEDGE, SKILLS, ABILITIES, AND ATTRIBUTES REQUIRED TO PERFORM THE JOBExcellent customer service skills (both external and internal) Strong sense of urgency Ability to interact professionally with individuals at all organizational levels Attention to detail and ability to identify errors and omissions Teamwork skills Ability to work under deadlines and pressure Ability to handle multiple tasks simultaneously Results-oriented Good emotional intelligence Professional, courteous, and friendly demeanor Strong verbal and written communication skills in English and SpanishProficiency in Windows applications (Word, Excel, Outlook, and PowerPoint) Availability to work on holidays, weekends, and extended hours DISCLAIMER CLAUSE The information provided herein summarizes the general nature of the competencies and the level of complexity of the functions established for personnel in this position.
Its content should not be interpreted as an exhaustive inventory of all the duties, tasks, and responsibilities of the position.
Other tasks may be added, or existing tasks may be modified as stipulated by the company.
We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.
Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
EEO/Affirmative Action for Veterans/Workers with Disabilities Datos generales del puesto Coordinador de Especialistas de Aplicaciones Especialistas de Aplicaciones Supervisor de Especialista de Aplicaciones No exento Naturaleza del puesto Dar apoyo administrativo y coordinar ciertos procesos propios a las operaciones diarias del departamento de Especialistas de Aplicaciones.
Deberes y responsabilidades esenciales del puesto Recibir la información proveniente de otros departamentos, canalizando la misma con los Especialistas de Aplicaciones para su análisis y asegurar que el área operacional reciba la respuesta a su solicitud.
Crear, asignar, coordinar, facturar y cerrar las llamadas de servicio del departamento en Sales Force.
Preparar cotizaciones de productos y servicios solicitados por los clientes y brindar el seguimiento necesario a los clientes para aprobación y/o cambios.
Facturar en Acúmatica productos y servicios según las cotizaciones aprobadas por los clientes.
Proveer orientación acerca de los servicios y productos ofrecidos por la compañía a clientes existentes y prospectivos.
Verificar la información de la página web de los suplidores, para mantener la información actualizada de los documentos técnicos como: “Inserts” y “Safety Data Sheets” para proveerlos a los clientes.
Llevar un registro en Excel y su actualización del inventario de los equipos prestados (“loaners”) y sus ubicaciones exactas.
Mantener abastecido el departamento de los materiales de oficina necesarios.
Reservar y velar por el buen uso de los salones de reunión y adiestramientos: “Theorical Training Room” y “Hands On Training Room”.
Coordinar las actividades y adiestramientos auspiciados por el departamento de Especialistas de Aplicaciones, siguiendo el procedimiento de coordinación de actividades.
Incluyendo, pero no limitándose a, la preparación de literatura, “giveaways”, ordenar y gestionar las comidas y refrigerios, estacionamiento.
Actualizar y someter mensualmente el informe de líneas de productos y equipos trabajados por las Especialistas de Aplicaciones a la Supervisora de Especialista de Aplicaciones y Gerente Senior de Servicio Estratégico.
Realizar el trabajo administrativo del departamento, lo que incluye, pero no se limita a, generar y contestar llamadas telefónicas, tomar y referir mensajes, sacar copias, digitalizar y archivar documentos, distribuir y manejar la correspondencia, entre otros.
Aportar activamente al mantenimiento de la misión y al logro de la visión de la compañía; y ejemplificar con su desempeño y conducta la filosofía de la cultura de eficiencia, los valores de Bionuclear y los principios de un servicio al cliente interno y externo de la más alta calidad.
Deberes y responsabilidades incidentales del puesto Rotular y preparar los tubos para el procesamiento de las alícuotas según la necesidad Gestionar a través de un carrero externo el envío de los equipos que necesitan reparación del manufacturero.
Brindar apoyo al departamento de Administración cubriendo la Recepción durante el período de tomar alimentos de la Recepcionista o según se presente la necesidad.
Brindar apoyo al departamento de Gerencia de Proyecto cubriendo a la Especialista de Gerencia de Proyecto según se presente la necesidad.
Realizar tareas propias a la coordinación de actividades oficiales y aprobadas por el supervisor inmediato en apoyo a otros departamentos.
Preparar informes sobre las estadísticas del departamento según sea solicitado.
Revisar y enviar los certificados de adiestramientos preparados por los Especialistas a los clientes.
Realizar tareas administrativas como apoyo a otros departamentos como lo son: Servicios Técnicos y Gerencia de Proyectos.
Coordinar los alimentos y meriendas para las actividades de empleados, clientes, suplidores y visitantes que realice la compañía, en o fuera de sus instalaciones físicas y coordinar el recogido con el departamento de Administración.
Recopilar información para presentaciones o reportes solicitado por la supervisora o Gerente Sénior de Servicio Estratégico.
Crear reportes/dashboards en Sales Force solicitado por el supervisor.
Coordinar, recibir y atender visitas.
Contactar al cliente para completar las encuestas de satisfacción en el servicio utilizando la plataforma de Forms.
Realizar tareas operacionales según se le delegue para el cumplimiento de los planes de acción del Gerente Senior de Servicio Estratégico.
Enviar la data a ser trabajada por recursos externos según asignado por la Supervisora de Especialistas de Aplicaciones y/o la Gerente Sénior de Servicio Estratégico.
Contactar al Comprador para obtener información de los productos en “Back orders”.
Contactar al suplidor Audit para recopilar la información relacionada sobre la disponibilidad de los productos.
Mantener actualizada la información de los Especialistas de Aplicaciones y suplidores en la carpeta denominada Directorio de suplidores en One Drive.
Crear los equipos que instalen los Especialista de Aplicaciones en la plataforma de Salesforce.
Coordinar, asistir y/o participar en reuniones de trabajo, comités operacionales y/o corporativos, actividades de desarrollo de personal, eventos corporativos, entre otros.
Realizar reservaciones de vuelos y hoteles para el grupo de Especialistas según sea necesario.
Otras tareas, que le sean asignadas.
Preparación académica Grado Asociado o dos años universitarios en Administración de Empresas, Administración de Oficinas, Secretarial o campo relacionado.
Experiencia Profesional Experiencia mínima de más de un año realizando funciones en un puesto similar.
Competencias del trabajo Conocimientos, destrezas, habilidades y aptitudes necesarias para desempeñar el puesto Excelentes destrezas de servicio al cliente (externo e interno) Gran sentido de urgencia Habilidad para relacionarse profesionalmente con personas de todos los niveles jerárquicos Atención al detalle y capacidad para detectar errores y omisiones Habilidad para trabajar en equipo Habilidad para trabajar con fechas límites y bajo presiónHabilidad para trabajar varias tareas simultáneamente Habilidad para lograr resultados Buen manejo de sus emociones Proyección profesional, cordial y amable Buenas destrezas de comunicación verbal y escrita en inglés y español Dominio de las aplicaciones de Windows (Word, Excel, Outlook y PowerPointDisponibilidad para trabajar días feriados, fines de semana y horarios extendidos Cláusula de salvedad La información aquí contenida resume la naturaleza general de las competencias y el grado de complejidad de las funciones establecidas para el personal que desempeña este puesto.
Su contenido no debe interpretarse como un inventario exhaustivo de todas las funciones, tareas y responsabilidades del puesto.
Otras tareas podrían ser añadidas o las existentes podrían ser modificadas según lo estipule la compañía.
Somos un patrono con Igualdad de Oportunidades en el Empleo y tomamos acción afirmativa para reclutar Veteranos(as) Protegidos(as) y Personas con Discapacidad.
Patrono con igualdad de oportunidades en el empleo.
Todos(as) los(las) solicitantes calificados(as) recibirán consideración para empleo sin distinción de raza, color, religión, sexo, embarazo, orientación sexual, identidad de género, origen nacional, edad, estatus como veterano(a) protegido(a) o discapacidad física o mental.
IOE/Acción Afirmativa para Veteranos(as)/Personas con Discapacidad.
$44k-50k yearly est. 22d ago
ERP Functional Specialist
NTT Data North America 4.7
Specialist job in San Juan, PR
**Req ID:** 351726 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ERP Functional Specialist to join our team in San Juan, Puerto Rico (US-PR), United States (US).
**Overview of job** **:**
This is a **6 month position** that will be responsible for providing business analysis, data cleanup, data validation and functional support to the Oracle PeopleSoft Financials application for the client. The position will also be responsible for enhancing Oracle PeopleSoft Financials functionality and reporting as well as maintaining integrity of existing functionality. This role is on client site.
**Job Responsibilities Include:**
+ Perform business analysis and functional support for the Oracle PeopleSoft Financial application version 8.4. Functional areas include, but are not limited to, Billing, Accounts Receivable, Accounts Payable, and General Ledger.
+ Training users in the PeopleSoft application
+ Provide telephonic support to Oracle PeopleSoft Financial users
+ Financial Data Validation and Cleanup
**Basic Qualifications** **:**
+ 4+ years of Accounting / Finance experience
+ 2+ years of functional experience with the following accounting modules: Billing, Accounts Receivable, Accounts Payable, and General Ledger
+ BBA accounting, finance or related degree
+ Bilingual ({Puerto Rican Spanish / English)
+ Selected candidate will be required to sit at the customer site in San JuanPR
**Preferred Skills** **:**
+ Solid accounting background
+ Strong project, organizational and time management skills
+ Strong communication, interpersonal, analytical, and solid problem-solving skills. The role requires constant interaction with client subject matter experts
**About NTT DATA**
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ .
**_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**
$71k-83k yearly est. Easy Apply 27d ago
CQV Specialist
Mentor Technical Group 4.7
Specialist job in Juncos, PR
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.
Responsibilities:
Collaborate with C&Q Engineers to develop and maintain commissioning and qualification procedures and documents.
Write, review, and approve C&Q protocols and reports for various systems (e.g., HVAC, utilities, production equipment, lab equipment).
Execute commissioning and qualification activities for plants and equipment.
Coordinate with external consultants and internal resources to ensure timely document generation and execution.
Manage change controls and deviations related to plants and equipment.
Support maintenance and calibration functions to improve compliance and quality.
Provide expertise in troubleshooting and root cause investigations.
Facilitate the transfer of technical knowledge across units and sites.
Qualifications Requirements/Knowledge/Education/Skills:
Bachelor's or Master's degree in Chemical Engineering, Pharmaceutical Technology, or a related scientific field.
At least 2 years of experience in GMP manufacturing relevant to the area of expertise.
Proficiency in English; additional language skills are a plus.
Strong understanding of regulatory requirements and quality standards.
Excellent analytical, problem-solving, and communication skills.
Ability to work collaboratively in a team environment.
Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.
Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
$55k-67k yearly est. Auto-Apply 60d+ ago
Mortgage Dispatch Specialist (Bilingual)
Tpis
Specialist job in Guaynabo, PR
We are seeking an experienced Dispatch and Shipping Officer with prior experience in the mortgage industry. This position is responsible for the dispatch, administration, and preparation of individual and packaged loan files for delivery to Investors (Secondary Market). The selected candidate will ensure accuracy, compliance, and timely processing of documentation, as well as maintain effective working relationships with investors.
Responsibilities:
Prepare, review, and manage individual and bundled loan files for delivery to investors
Ensure accuracy and completeness of documentation before and after loan sale and transfer
Establish and maintain effective working relationships with investors within the Mortgage Banking community
Ensure compliance with industry standards, internal policies, procedures, and applicable laws
Coordinate dispatch and shipping processes efficiently
Maintain organized and accurate records of loan files and shipments
Requirements:
Bachelor's degree in Business Administration (BBA) from an accredited college or university
Minimum of two (2) years of experience in dispatch, shipping, or loan processing within a Mortgage Center or Financial Institution
Proficiency in computers and Microsoft Office applications (Word, Excel, and PowerPoint)
Bilingual (English and Spanish)
Excellent communication, organizational, and interpersonal skills
Ability to work independently and as part of a team
Pay: $12.00 per hour
Job Type: Full-time
TPIS is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans). We comply with all Federal, State and Local laws regarding nondiscrimination.
$12 hourly Auto-Apply 4d ago
CSV Specialist (Software Validation)
Inteldot
Specialist job in Juncos, PR
We are seeking a skilled Computer System Validation (CSV) Specialist to support a fully onsite project with one of our key clients. The ideal candidate will have strong experience in validating GxP-regulated systems, ensuring compliance with 21 CFR Part 11, and applicable FDA and international regulations.
Responsibilities:
Develop, review, and execute validation deliverables including Validation Plans, User Requirements Specifications (URS), Functional Specifications (FS), Risk Assessments, Traceability Matrices, Test Protocols (IQ/OQ/PQ), and Summary Reports.
Ensure systems are validated in accordance with client and regulatory requirements.
Support change control processes and manage deviations and CAPAs related to computer systems.
Collaborate with QA, IT, and business stakeholders to gather requirements and maintain validation documentation.
Conduct periodic reviews and revalidations as needed.
Participate in audits and inspections, providing validation documentation as required.
Requirements:
Bachelor's degree in Engineering, Computer Science, Life Sciences, or related field.
3+ years of hands-on CSV experience in regulated industries (pharmaceutical, biotechnology, or medical device preferred).
Strong knowledge of GAMP 5, 21 CFR Part 11, EU Annex 11, and data integrity principles.
Experience with validation of software systems such as MES, Data Historian, ERP, or SCADA preferred.
Excellent written and verbal communication skills.
Ability to work independently and onsite at client facilities.
Preferred Qualifications:
Experience working in a highly regulated environment.
Familiarity with validation in cloud-based and hybrid system environments.
Knowledge of SDLC and risk-based validation approaches.
$44k-50k yearly est. Auto-Apply 60d+ ago
CSV Specialist
Mirus Consulting Group
Specialist job in Gurabo, PR
mîrus Consulting Group is a local company based in Humacao, Puerto Rico that provides computer system validation and information technology consulting services to pharmaceutical companies and other organizations across the Island and parts of the United States. Its services include the assessment and validation of automation equipment, network infrastructures and business processes, as well as the project management involved.
Position Summary:
The CSV Specialist will be responsible for managing and executing all activities related to Computer System Validation (CSV) throughout the full validation lifecycle, ensuring compliance with FDA, cGMP, 21 CFR Part 11, GAMP 5, and corporate standards. This position will support system implementations, upgrades, and periodic reviews across manufacturing and quality systems, with a strong focus on parenteral processes and regulated environments.
Key Responsibilities:
Develop, review, and execute CSV deliverables including Validation Plans, Risk Assessments, URS, FRS, IQ/OQ/PQ protocols, and Validation Summary Reports.
Ensure that computerized systems meet data integrity and regulatory compliance requirements.
Support system implementations, migrations, and upgrades, collaborating closely with IT, QA, and Manufacturing teams.
Participate in impact assessments, change control activities, and periodic system reviews.
Provide technical and compliance support during internal and external audits.
Maintain validation documentation in alignment with company quality systems and GAMP 5 guidance.
Support troubleshooting, deviation resolution, and CAPA implementation related to validated systems.
Promote continuous improvement and standardization of CSV practices across site operations.
Qualifications & Requirements:
Bachelor's Degree in engineering, Computer Science, or a related scientific discipline.
Minimum of 5 years of hands-on experience in Computer System Validation within the pharmaceutical or biotechnology industry.
Strong knowledge of CSV lifecycle methodology, 21 CFR Part 11, Annex 11, and GAMP 5.
Experience with parenteral operations or aseptic manufacturing environments preferred.
Excellent documentation, communication, and teamwork skills.
Fully bilingual (Spanish/English) preferred.
This Company is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with this Company depends solely on your qualifications.
***************
$44k-50k yearly est. 56d ago
CSV Specialist
Flexible & Integrated Technical Services
Specialist job in Barceloneta, PR
For Computer and System Validation services in the Engineering area.
WHAT MAKES YOU A FIT:
The Technical Part:
Bachelor's degree in engineering or science with five (5) years of experience in computerized system validation of the pharmaceutical or biopharmaceutical industry.
Experience in:
Design and execution of compliant and efficient validation strategies for system and equipment.
Development of a technically competent and focused customer service-oriented team.
Ensure that timely and adequate computerized system validation is performed in conformance with cGMP's plant procedures, corporate policies, and applicable regulations (FDA, ENEA, DEA, etc.)
Prioritizes projects and schedules as needed.
Provides guidance for determining work procedures, preparation of work schedule, and expediting of workflow.
The Personality Part:
Besides being an CSV Pro, you're able to analyze data so that not a single inconsistency gets past you (which allows you to be an amazing problem-solver). You're also a skilled multitasker with an incredible ability to set priorities. Add to this a commitment to serving customers with high-quality research and products, to embracing a diverse work culture, and even to the environment, and you might just be what we're looking for!
AS A PIECE OF FITS, YOU WILL: (The day-to-day on the job)
Define and execute strategies for IT Computerized Systems, Computerized System
Validation and Data Integrity Compliance for Computerized Systems.
Design and execute Validation Plans and Protocols for Computerized Systems. Perform data integrity risk assessment for new and existing computerized systems.
Execute Periodic Review activities for the Computerized System in adherence with Site, Regulatory, and Client Corporate Requirements.
Work both independently and in a team environment with representatives from Quality, Engineering, Manufacturing Operations, and Manufacturing Science & Technology.
Work within the Office Environment and GMP Controlled Cleanrooms.
Work within a Facility that requires high diligence and, on occasion, use Personal Protective Equipment (PPE) effectively.
Coordinate and execute activities as per the approved Protocol.
Perform computerized systems validation in conformance with cGMPs, plan procedures, corporate policies, and applicable regulations (FDA, DEA, etc.)
WHO WE ARE:
We are a Service Provider company different from the rest. We pride ourselves in how we treat the most important piece of our company's puzzle: you! We integrate Engineering, Construction, Maintenance, Utilities and Specialized Technical services across the Island (and in the US as well!). Our company is flexible, family-oriented and focused on our resources' well-being, while providing our Pharmaceutical, Medical Device and Manufacturing industry clients with top-notch quality talent. We're FITS!
Are you the next piece?
$44k-50k yearly est. Auto-Apply 60d+ ago
Help Desk Support Level 2 - Managed Service Provider
K2 Staffing
Specialist job in Guaynabo, PR
Our client is a leading IT Solutions Company located in Puerto Rico and they are in need of a Fully Remote Help Desk Support Level II Technician, who is bilingual (English/Spanish). A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Must be competent in English & Spanish, oral & written.
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$35k-46k yearly est. 60d+ ago
IT Help Desk Technician - Localidad Guaynabo
Alivia Health
Specialist job in Guaynabo, PR
Job Description
Ubicacion: Guaynabo
As an Entry Level Rol - IT Help Desk Technician, you will support Alivia Health's Pharmacy Chain Operations by providing desktop support, including technical advice, guidance, and informal training to customers using hardware and software programs. This role is ideal for candidates beginning their IT careers and seeking hands-on experience in technical support and field services. You will troubleshoot and restore routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures. This includes performing root cause analysis and developing checklists for common issues.
Key Responsibilities:
Deliver excellent customer service while installing, diagnosing, and resolving hardware and software issues at Alivia Health locations.
Support equipment such as POS (point of sale) systems, registers, thermal/laser printers, scanners, servers, PCs, phone systems, RF devices, pharmacy systems, networking hardware, and related peripherals.
Drive between Alivia Health locations across Puerto Rico to fulfill service calls and installations.
Assist other neighboring areas with workload as needed.
Maintain and meet service level agreements (SLAs).
Work Schedule & Availability:
Standard day shift with possible weekend and holiday rotations.
On-call availability for weekday evenings and high-severity onsite service calls.
Normal shift may include Saturday and Sunday as part of the regular schedule, with two weekdays as scheduled days off.
Minimum Requirements:
Bachelor's degree in information technology, Computer Science, Information Systems, or a related field, or equivalent experience.
Equal Opportunity Employer F/M/V/D
$35k-46k yearly est. 7d ago
Design Specialist/Home Stylist, Part-Time, Mall of San Juan - Pottery Barn
Williams-Sonoma 4.4
Specialist job in San Juan, PR
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Design Studio Specialist role
You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.
Responsibilities
· Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
· Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
· Create and present design plans based on client's needs, style, preferences and living space
· Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
· Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
· Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment
Criteria
· Strong communication, clienteling and customer follow-up skills
· Ability to complete and coordinate complex large orders within a variety of sales channels
· Experience in working with the elements of design preferred
· Proven ability to prioritize and handle multiple tasks simultaneously
· 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)
Physical Requirements
· Must be able to be mobile on the sales floor for extended periods of time
· Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
· Full time associates are expected to have open availability to meet the needs of the business.
· Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
· A generous discount on all Williams-Sonoma, Inc. brands
· A 401(k) plan and other investment opportunities
· A wellness program that supports your physical, financial and emotional health
· Paid vacations and holidays (full-time)
· Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
· Individual development plans and career pathing conversations
· Annual performance appraisals
· Cross-brand and cross-functional career opportunities
· Online learning opportunities through brand specific resources and WSI University
· Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
$46k-55k yearly est. Auto-Apply 60d+ ago
Quality Application Specialist
Mg Staffing Group
Specialist job in Juncos, PR
Conducts a compliant validation process for quality information technology systems which requires formal validation documentation (including standard operating procedures) under appropriate federal regulations. Coordinates activities with clients, programmers\/developers and operating personnel, domestic and, as appropriate, global. Identifies current and anticipated requirements for compliant computerized operations and suggests methods for the identification, implementation and maintenance of the procedures, actions and documentation necessary to assure compliance according to the appropriate federal and international regulations which govern the user's applications. Reports on the status of validation activities to fulfill regulatory requirements. Keeps abreast of changing federal and international regulatory requirements, government audit policies, and the availability of current techniques. Performs system administration and configuration of quality information technology systems. Perform other duties assigned.
Requirements Minimum 5 years of experience in the regulated industry. Experience in with Process Validation and Computer System Validation. Experience in Medical Devices Regulatory and Technical background. Bachelor Degree in Science or Engineering completed. Bilingual. Willing to work 100% On\-site in Juncos, PR.
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$60k-78k yearly est. 60d+ ago
MF02-092625 CQV - CSV Specialist
Validation & Engineering Group
Specialist job in Aibonito, PR
Job Description
Validation & Engineering Group, Inc.
(V&EG) is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services.
We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position:
Qualification / Computer System Validation (CSV)
Qualifications:
Bachelor's Degree in Science or Engineering.
Minimum of 2 years of experience in direct pharmaceutical, medical device or biotechnology industries.
Experience in direct process / manufacturing areas.
Must be fully bilingual (English / Spanish) with excellent oral skills.
Must be proficient using MS Windows and Microsoft Office applications.
Strong knowledge in cGxP and regulatory guidance as well as understanding of how they are applied to regulatory compliance.
SDLC: URS, VP, FDS, DQ, TMX, Risk Assessment, Data Integrity, FAT / SAT.
Technical Writing skills and investigations processes.
Available to work extended hours, possibility of weekends and holidays.
The average specialist in San Juan, PR earns between $42,000 and $52,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in San Juan, PR
$47,000
What are the biggest employers of Specialists in San Juan, PR?
The biggest employers of Specialists in San Juan, PR are: