Life Insurance Specialist - Port Huron, MI
Specialist job in Port Huron, MI
$5,000 Sign-On Bonus
Payment Terms: $2,500 paid after 30 days of employment, $2,500 paid after 90 days of employment.
Join America's most trusted brand with over 100 years of service
HOW WE REWARD OUR EMPLOYEES
UNLIMITED Income Potential
*Average Earnings $75,000 - $100,000 (base plus commissions)
Pay Structure
· UNLIMITED LEADS, at no cost
· Elevated tiered commissions for the first 12 months
· Annual Base Pay $26,000 (non-exempt, eligible for overtime)
ACG offers excellent and comprehensive benefits packages:
· Medical, dental and vision benefits
· 401k Match
· Paid parental leave and adoption assistance
· Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
· Paid volunteer day annually
· Tuition assistance program, professional certification reimbursement program and other professional development opportunities
· AAA Membership
· Discounts, perks, and rewards and much more
Why Choose AAA The Auto Club Group (ACG)
· Lead generation of 14+ million members
· Access to unlimited walk-in traffic and referrals
· Online lead generation
· Annual Sales Incentive Trip
A DAY IN THE LIFE of a Field Life Agent
The Auto Club Group is seeking a Field Life Agent who will customarily and regularly be engaged in outside sales activities away from their assigned AAA branch. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members.
· Solicit and sell Life & Health insurance and Annuity products under minimal supervision primarily within ACG branch location.
· Thorough knowledge of various product features and marketing and sales techniques, achieve established sales goals.
· Develop leads and prospects for new accounts through various marketing activities (outbound/inbound phone calls, mailings, referrals, networking, website, seminars, etc.)
· Prepare proposals, and close sales of Life, Health, Annuity, Membership, and Financial Services products.
· Complete appropriate applications, forms and follow internal processing procedures to ensure transactions are handled in accordance with company policies and practices.
· Work collaboratively with others in the Branch to reach business goals, maximize leads, sales opportunities and take advantage of cross-sell opportunities.
· Assist Underwriting and Brokerage Departments in satisfying requirements.
· Respond to customer inquiries and problems and ensure sound sales practices are used.
· Prepare reports documenting prospecting and sales activities, maintain specified production standards and persistency levels for all required products.
What it's like to work for The Auto Club Group:
· Serve our members by making their satisfaction our highest priority
· Do what's right by sustaining an open, honest and ethical work environment
· Lead in everything we do by offering best-in-class products, benefits and services
· ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable
WE ARE LOOKING FOR CANDIDATES WHO
· Possession of valid State Life Sales licenses
· Ability to take and pass LUTC or CLU coursework
· Maintain Life and Health licenses required to sell products
· Possession of a valid State driver's license
· Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products
Education
· High School diploma or equivalent
Work Experience
· Minimum of 2 years' experience with a proven record of successfully soliciting and selling life insurance products
· Experience selling intangible products
Successful candidates will possess:
· Strong working knowledge of Life Insurance and Annuity products and services
· Ability to listen to and analyze customer needs and make recommendations to customers that best fit customers' needs and to promote a positive Member experience.
· Effectively communicate complex information with prospective clients in a clear manner
· Ability to prepare proposals and conduct closing interviews to sell Life and Annuity products.
· Assessing and reflecting customer insurance requirements consistent with company standards when writing policies
· Ability to perform mathematical calculations to determine premiums and values of Life insurance and financial products
· Ability to build and maintain strong relationships with customers
· Prospecting and developing new sales opportunities and meeting production requirements
· Ability to work collaboratively with all team members to attain business goals.
· Strong communication skills with others in the Branch to keep partners and branch management informed on sales and the disposition of any partner generated leads
· Understands and can articulate to customers the tax and legal impacts the products have on Members
· Strong organization, planning, time management and administrative skills
· Representing Auto Club Life in a professional and positive manner
· Safely operating a motor vehicle to travel to various locations to attend meetings or community events
· Proficient writing skills to compose routine correspondence
· Working independently with minimal supervision
· Good PC skills including working knowledge of word processing, spreadsheet, presentation, and email.
Work Environment
· Works in a temperature-controlled office environment.
· Limited travel required for community events, with exposure to road hazards and temperature extremes
#appcast
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Referral Specialist
Specialist job in Eastpointe, MI
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
.Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
Uses web-based insurance platforms to generate referral authorizations.
Effectively communicates the physicians/clinicians needs or outstanding items to patients.
Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
Ensures any missed external appointments are rescheduled and communicated to the PCP.
Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
Provides extraordinary customer service to all internal and external customers.
Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
An understanding of the company's patient population, including the complexities of Medicare programs
Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
An understanding of the company's patient population, including the complexities of Medicare programs
Detail-oriented with the ability to multi-task.
Able to exercise proper phone etiquette.
Ability to navigate proficiently through computer software systems & use technology.
Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
Spoken and written fluency in English; bilingual preferred.
EDUCATION AND EXPERIENCE CRITERIA:
High School diploma or equivalent required
A minimum of 1 year of referral experience in a healthcare setting required.
Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
Healthcare experience within the Medicare Advantage population preferred.
Medical Assistant certification preferred
CPR for Healthcare Providers is preferred
PAY RANGE:
$16.5 - $23.56 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Client Onboarding Specialist
Specialist job in Southfield, MI
700Credit - Client Onboarding Specialist
About 700Credit
700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. We hire exceptional people and every one of them is empowered to think independently, to take the initiative as an employee and to be innovative. We offer an excellent compensation/benefit package.
Summary
700Credit is looking for a reliable Client Onboarding Specialist to join the team in Southfield, MI. As a Client Onboarding Specialist, you will be responsible for ensuring that the company and its clients are in compliance with our vendor partners' requirements. The Client Onboarding Coordinator also helps onboard new customers, handles phone calls from customers and consumers, and handles customer case tracking. This role is essential to the continued success of 700Credit and will have a direct impact on achieving company goals.
Responsibilities
Execute Seamless Client Onboarding: Collaborate with internal support personnel to coordinate and execute all aspects of new customer onboarding, ensuring a smooth and professional experience.
Ensure Vendor Compliance: Maintain a deep understanding of vendor partner requirements to ensure full compliance with onboarding standards and contractual obligations.
Facilitate Contract and Documentation Collection: Work closely with the sales team and new clients to gather necessary contracts, forms, and supporting documentation to initiate services efficiently.
Maintain Customer Data Integrity: Set up new customers in internal systems accurately, including the entry and ongoing maintenance of product and pricing information.
Support Compliance and Audit Readiness: Assist existing customers with ongoing compliance activities, including document management and preparation for vendor audits.
Provide Responsive Customer Service: Collaborate with the customer support team to handle inbound service inquiries, ensuring timely and effective resolution of client issues.
Requirements
Experience, Skills, and Knowledge
2+ years of experience in customer support, sales support, mortgage processing, or similar position strongly preferred
Highly organized and high attention to detail
Excellent communication and customer service skills
Highly accountable, flexible, and effective under pressure in a fast-paced environment.
Proven ability to multitask
Effective problem-solving skills
Strong ability to work well in a team environment
Proficiency in Microsoft Office suite
Salesforce CRM experience a plus
Client Success Specialist
Specialist job in Farmington Hills, MI
🌟 Join Our Mission-Driven Team as a Client Success Specialist 🌟Location: Remote or Onsite (Farmington Hills, MI or applicable remote locations) Employment Type: Full-TimeDepartment: Client Services
💼 About the Role
At GreenPath , we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you'll be the heart of our mission-supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to grow your financial knowledge - like learning how to calculate percentages, understand credit reporting, and review real-life financial documents - this role is for you.You'll thrive in a swift, multi-channel call center environment where empathy, innovation, and teamwork are key. If you're passionate about delivering exceptional service and making a real difference, we want to hear from you!
🌟 Video - Meet The Hiring Team: Linda, Leslie, & Tiffany
🌱 What You'll Do
Provide top-tier support via phone, chat, and email to clients on our Debt Management Program.
Manage proposals, payments, deposits, and creditor communications.
Proactively review client accounts to identify and resolve issues.
Encourage and motivate clients throughout their financial journey.
Maintain accurate records and ensure compliance with state regulations.
Collaborate across departments to ensure a seamless client experience.
🧠 What You Bring
2-3 years of customer service experience (call center preferred).
Associate's degree preferred; Bachelor's degree may substitute for experience.
A strong sense of professionalism is essential when supporting clients through sensitive financial situations.
Strong communication skills-empathetic, professional, and clear.
Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules.
Tech-savvy with experience in Windows-based systems and CRM tools.
Bilingual (English/Spanish) a plus!
💚 Why GreenPath?
A mission-driven culture rooted in Integrity, Quality, and Teamwork.
Opportunities for growth and development.
A supportive, inclusive, and collaborative work environment.
Competitive compensation and benefits.
🕒 Additional Details
Monday - Friday work schedule
We are hiring for both Central Standard Time (CST) and Eastern Standard Time (EST) schedules.
CST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 10:00 AM-7:00 PM.
EST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 11:00 AM-8:00 PM.
Must be comfortable working in a structured, performance-driven environment.
🚀 Ready to Help People Thrive Financially?
Apply today and become part of a team that's transforming lives-one client at a time.
GreenPath, Inc. reserves the right to change this description at any time. GreenPath, Inc. practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, protected disability, marital status, familial status, veteran status, height, weight or citizenship.
Auto-ApplyClient Success Specialist
Specialist job in Farmington Hills, MI
🌟 Join Our Mission-Driven Team as a Client Success Specialist 🌟Location: Remote or Onsite (Farmington Hills, MI or applicable remote locations) Employment Type: Full-TimeDepartment: Client Services
💼 About the Role
At GreenPath , we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you'll be the heart of our mission-supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to grow your financial knowledge - like learning how to calculate percentages, understand credit reporting, and review real-life financial documents - this role is for you.You'll thrive in a swift, multi-channel call center environment where empathy, innovation, and teamwork are key. If you're passionate about delivering exceptional service and making a real difference, we want to hear from you!
🌟 Video - Meet The Hiring Team: Linda, Leslie, & Tiffany
🌱 What You'll Do
Provide top-tier support via phone, chat, and email to clients on our Debt Management Program.
Manage proposals, payments, deposits, and creditor communications.
Proactively review client accounts to identify and resolve issues.
Encourage and motivate clients throughout their financial journey.
Maintain accurate records and ensure compliance with state regulations.
Collaborate across departments to ensure a seamless client experience.
🧠 What You Bring
2-3 years of customer service experience (call center preferred).
Associate's degree preferred; Bachelor's degree may substitute for experience.
A strong sense of professionalism is essential when supporting clients through sensitive financial situations.
Strong communication skills-empathetic, professional, and clear.
Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules.
Tech-savvy with experience in Windows-based systems and CRM tools.
Bilingual (English/Spanish) a plus!
💚 Why GreenPath?
A mission-driven culture rooted in Integrity, Quality, and Teamwork.
Opportunities for growth and development.
A supportive, inclusive, and collaborative work environment.
Competitive compensation and benefits.
🕒 Additional Details
Monday - Friday work schedule
We are hiring for both Central Standard Time (CST) and Eastern Standard Time (EST) schedules.
CST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 10:00 AM-7:00 PM.
EST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 11:00 AM-8:00 PM.
Must be comfortable working in a structured, performance-driven environment.
🚀 Ready to Help People Thrive Financially?
Apply today and become part of a team that's transforming lives-one client at a time.
GreenPath, Inc. reserves the right to change this description at any time. GreenPath, Inc. practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, protected disability, marital status, familial status, veteran status, height, weight or citizenship.
Auto-ApplyClient Success Specialist
Specialist job in Farmington Hills, MI
🌟 Join Our Mission-Driven Team as a Client Success Specialist 🌟Location: Remote or Onsite (Farmington Hills, MI or applicable remote locations) Employment Type: Full-TimeDepartment: Client Services
💼 About the Role
At GreenPath , we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you'll be the heart of our mission-supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to grow your financial knowledge - like learning how to calculate percentages, understand credit reporting, and review real-life financial documents - this role is for you.You'll thrive in a swift, multi-channel call center environment where empathy, innovation, and teamwork are key. If you're passionate about delivering exceptional service and making a real difference, we want to hear from you!
🌟 Video - Meet The Hiring Team: Linda, Leslie, & Tiffany
🌱 What You'll Do
Provide top-tier support via phone, chat, and email to clients on our Debt Management Program.
Manage proposals, payments, deposits, and creditor communications.
Proactively review client accounts to identify and resolve issues.
Encourage and motivate clients throughout their financial journey.
Maintain accurate records and ensure compliance with state regulations.
Collaborate across departments to ensure a seamless client experience.
🧠 What You Bring
2-3 years of customer service experience (call center preferred).
Associate's degree preferred; Bachelor's degree may substitute for experience.
A strong sense of professionalism is essential when supporting clients through sensitive financial situations.
Strong communication skills-empathetic, professional, and clear.
Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules.
Tech-savvy with experience in Windows-based systems and CRM tools.
Bilingual (English/Spanish) a plus!
💚 Why GreenPath?
A mission-driven culture rooted in Integrity, Quality, and Teamwork.
Opportunities for growth and development.
A supportive, inclusive, and collaborative work environment.
Competitive compensation and benefits.
🕒 Additional Details
Monday - Friday work schedule
We are hiring for both Central Standard Time (CST) and Eastern Standard Time (EST) schedules.
CST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 10:00 AM-7:00 PM.
EST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 11:00 AM-8:00 PM.
Must be comfortable working in a structured, performance-driven environment.
🚀 Ready to Help People Thrive Financially?
Apply today and become part of a team that's transforming lives-one client at a time.
GreenPath, Inc. reserves the right to change this description at any time. GreenPath, Inc. practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, protected disability, marital status, familial status, veteran status, height, weight or citizenship.
Auto-ApplyAssociate Specialist, Validation
Specialist job in Brighton, MI
General Description The Associate Specialist, Validation will support Biovire by performing facility, utility and equipment qualification activities as per company test protocols to ensure that these systems meet all requirements to support the manufacture of commercial pharmaceutical products. This role provides tremendous Engineering & Quality experience for anyone who wants to build a career in pharmaceutical manufacturing.
DUTIES AND RESPONSIBILITIES
* Support implementation of facility modifications, new utilities and new equipment by executing test protocols to ensure the systems are installed, operational and performing correctly.
* This includes safety testing, utility requirements, functionality testing, determination of operating ranges of critical process parameters, user access & control, establishing Preventative Maintenance plans, spare parts lists, calibrations, alarm response, etc.
* Author risk assessments to determine how much qualification testing is required on new systems.
* Summarize the capabilities of GMP systems controlled by a computer, to ensure that any system that generates data meets regulatory requirements.
* Perform periodic assessments of GMP systems to ensure that previous validation activities are updated to capture new regulatory requirements.
* Collaborate with the end user departments to ensure user requirements are captured prior to executing test protocols.
* Must be someone with a "can do" attitude, eager to make a difference.
* Strong understanding & comprehension of English is required, as most work activities require significant documentation that must meet stringent regulatory requirements.'
* Must be willing to work "hands on" with equipment.
* Physical requirements include ladder use (ie, heights), lifting up to 20 pounds unassisted.
* Must be willing & able to wear appropriate PPE.
Behavioral Expectations:
* Strong work ethic and ability to accomplish tasks without supervision.
* Excellent interpersonal skills with the ability to cooperate with others in a high-performance setting.
* Strong mathematical and organizational skills.
* English communication skills, both written and verbal.
* Must possess honesty and integrity, commitment to the highest legal and ethical standards
* Ability to treat every person with courtesy and respect
* Demonstrate ownership and accountability to production schedule without compromising product quality
* Desire to work with others and share best practices with colleagues on their shift and on other shifts
* Knowledge of fundamental cGMP and regulatory principles
a.
WORK EXPERIENCE AND EDUCATION REQUIREMENTS
* A Bachelor of Science in Engineering or equivalent is strongly preferred, or a minimum of 2 years of Validation experience.
Employment at Bryllan (Biovire) is contingent upon a successful Background check.
Associate Specialist, Validation
Specialist job in Brighton, MI
Job DescriptionGeneral Description
The Associate Specialist, Validation will support Biovire by performing facility, utility and equipment qualification activities as per company test protocols to ensure that these systems meet all requirements to support the manufacture of commercial pharmaceutical products. This role provides tremendous Engineering & Quality experience for anyone who wants to build a career in pharmaceutical manufacturing.
DUTIES AND RESPONSIBILITIES
Support implementation of facility modifications, new utilities and new equipment by executing test protocols to ensure the systems are installed, operational and performing correctly.
This includes safety testing, utility requirements, functionality testing, determination of operating ranges of critical process parameters, user access & control, establishing Preventative Maintenance plans, spare parts lists, calibrations, alarm response, etc.
Author risk assessments to determine how much qualification testing is required on new systems.
Summarize the capabilities of GMP systems controlled by a computer, to ensure that any system that generates data meets regulatory requirements.
Perform periodic assessments of GMP systems to ensure that previous validation activities are updated to capture new regulatory requirements.
Collaborate with the end user departments to ensure user requirements are captured prior to executing test protocols.
Must be someone with a "can do" attitude, eager to make a difference.
Strong understanding & comprehension of English is required, as most work activities require significant documentation that must meet stringent regulatory requirements.'
Must be willing to work "hands on" with equipment.
Physical requirements include ladder use (ie, heights), lifting up to 20 pounds unassisted.
Must be willing & able to wear appropriate PPE.
Behavioral Expectations:
· Strong work ethic and ability to accomplish tasks without supervision.
· Excellent interpersonal skills with the ability to cooperate with others in a high-performance setting.
· Strong mathematical and organizational skills.
· English communication skills, both written and verbal.
· Must possess honesty and integrity, commitment to the highest legal and ethical standards
· Ability to treat every person with courtesy and respect
· Demonstrate ownership and accountability to production schedule without compromising product quality
· Desire to work with others and share best practices with colleagues on their shift and on other shifts
· Knowledge of fundamental cGMP and regulatory principles
a.
WORK EXPERIENCE AND EDUCATION REQUIREMENTS
A Bachelor of Science in Engineering or equivalent is strongly preferred, or a minimum of 2 years of Validation experience.
Employment at Bryllan (Biovire) is contingent upon a successful Background check.
Associate Specialist, Carrier Procurement
Specialist job in Southfield, MI
Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn, Instagram, and YouTube.
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Specialist, Carrier Procurement in Brokerage at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner.
What your day-to-day will look like:
Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
Accurately maintain and update information in the company's operating systems
Conduct research in available databases for potential leads; make cold calls to prospects
Track back-end billing and invoicing to ensure that carrier charges are accurate
What you'll need to excel:
At a minimum, you'll need:
1 year of procurement experience
It'd be great if you also have:
Bachelor's degree or equivalent related work or military experience
1 year of transportation experience
2 years of sales or customer service experience
The ability to exercise judgment and discretion while functioning independently within authorized limits
In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
Competitive pay
Health, dental and vision insurance
401(k) with company match
Life insurance, disability
Employee Assistance Program (EAP)
Paid time off
Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Do Well, Be Well
Comprehensive medical, dental, vision, and life insurance coverage
Retirement 401(k) featuring employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Employee Assistance Program (EAP)
Industry-leading mental health resources
Complimentary membership to Peloton
Access to LinkedIn Learning for continuous skill enhancement
Paid time off and paid parental and disability leave
3 paid community service days annually
Important Notice to US Applicants:
Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.
Auto-ApplyAssociate Specialist - Preventative Maintenance
Specialist job in Taylor, MI
Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, American Heart Association, Ronald McDonald House and many more.
We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.
Come join our award winning 11,000 strong organization as we fuel the world and each other!
Position Scope:
Planner/Scheduler position is responsible for the effective execution of all maintenance work control processes. This position works directly with the Technical/Maintenance/Operations Manager(s) & Technicians to ensure efficient and effective use of SAP-Plant Maintenance to plan and schedule resources to conduct maintenance activities which result in minimum downtime and maximum productivity. The Planner/Scheduler is empowered to manage Compliance and Preventative Maintenance work, develop weekly technician schedules, define parts and materials, if necessary, define crafts and skills and engage the proper resources to manage and close out all Corrective Work Orders of the District. Utilizes SAP Plant Maintenance system (a maintenance work order system) to review, prioritize and schedule maintenance work; negotiates down time with operations to accommodate required maintenance activities. Appropriates materials for maintenance activities, coordinates scheduling of critical inspections for compliance with all pertinent regulatory agencies. In addition, the Planner/Scheduler provides the equipment-related expertise and technical guidance on improving Preventive Maintenance activities. The Planner/Scheduler position can be based in either the Inkster, MI Office - Great Lakes District or in the Akron, OH District Office.
Duties and Responsibilities
Once a valid work request is submitted, the Planner/Scheduler will prioritize, plan, schedule, and follow-up on accuracy of the job plan for all planned (DOT, PM and Corrective) work. Their focus is not day to day but is to be proactive and optimize workforce productivity and minimize downtime by managing work 1 week or more in advance. In performance of these duties the planner/scheduler has the following responsibilities:
* Principal contact, and liaison between the maintenance department and operations planning. They ensure the area, department, or facility in which they are assigned receive professional maintenance service in a timely manner to ensure high equipment availability and performance.
* Review all planned work request from assigned area and determine validity and accuracy of information and engage the appropriate resources to set a preliminary priority.
* Reviews work request for accuracy and clarity: clear scope of work, realistic completion date, proper lead times, correct equipment identification, proper charge number (if applicable), proper authorization, and discuss details with originator of the work order.
* Works with Project Managers and Engineering Firms to acquire and load new Functional Locations and Equipment into SAP.
* Escalates issues to the Technical Supervisor for work which is high priority and or compliance related.
* Approach all aspect of the work being performed with safety as the highest priority.
* Manage the status of work control and backlog for work order submission to work order completion. Status may include waiting for planning, waiting parts, ready to schedule, scheduled, etc.
* Verifies all material, information, tools, and labor are available prior to scheduling.
* Works with Maintenance leads, supervisors, and planners to determine resource availability and work to level the work force.
* Develops a preliminary workforce schedule by technician ensuring all skills (Operator Qualifications) requirement and resource availability is met.
* Actively participate in scheduling meeting with operation partners to finalize priority of work orders, minimize downtime windows, and necessary lead times.
* Finalize the Maintenance resource schedule based on agreed plan with production.
* Follow up and communicates schedule to all resources: maintenance, production, outside services, stores, and engineering.
* Manage the completion of Work Order back log.
* Keep accurate metrics on the performance of planning and scheduling functions and provide timely reports to our customers and Preventative Maintenance Manager.
* Creation and submission of DOT, PM, and Corrective Work Order Backlog Reports to all District management on a weekly basis
Essential Requirements: Experience, Educational & Special Training Required
* The Associate Specialist/Analyst level requires a Bachelor's degree or equivalent experience, and 0-6 years of relevant work experience.
* The Specialist/Analyst level requires a Bachelor's degree or equivalent experience, and 6+ years of relevant work experience.
* The Senior Specialist/Analyst level requires a Bachelor's degree or equivalent experience, and 8+ years of relevant work experience.
Preferred Skills:
* Associate or bachelor's degree & 5+ years SAP Plant Maintenance Experience.
* Preferred experience in SAP Plant Maintenance.
* Mechanical/electrical background is necessary. Apprenticeship program or technical school background is desirable.
* Solid computer skills. - Excel, Word, Power point, etc.
Special Characteristics/Job Requirements:
* N/A
Working Conditions:
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
* Usually, normal office working conditions.
* Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
* Occasional overnight travel may be required.
Client Priority Specialist I
Specialist job in Pontiac, MI
A Client Priority Specialist uses their problem-solving skills with our guidelines to maintain our client records and assist our clients with updates. Their daily interactions are with a mix of internal and external clients. We are looking for a positive team player with a strong work ethic, positive attitude, coach-able, a high sense of urgency with tasks, great attention to detail, adapts well to change, excellent organization, and some who isn't afraid to take ownership and shows pride in their work.
WHAT YOU WILL BE DOING
* Updating and maintaining accounts
* Supporting website logins
* Handling general account inquiries
* Assisting clients, both internal and external, via phone and email
* Drafting and mailing letters and notifications to clients
* Reviewing conditions supplied for applications
* Various projects as assigned by leadership
WHAT WE NEED FROM YOU
MUST HAVE QUALIFICATIONS:
* Strong analytical and problem solving skills
* Excellent verbal and written communication skills.
* Proficiency in Microsoft Office (Word, Excel, etc.) is preferred
* Ability to work independently and be a self-starter
* High School Diploma or equivalent
* Onsite attendance is required
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
* Paid Time Off (PTO) after just 30 days
* Additional parental and maternity leave benefits after 12 months
* Adoption reimbursement program
* Paid volunteer hours
* Paid training and career development
* Medical, dental, vision and life insurance
* 401k with employer match
* Mortgage discount and area business discounts
* Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
* Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
* Gourmet cafeteria featuring homemade breakfast and lunch
* Convenience store featuring healthy grab-and-go snacks
* In-house Starbucks and Dunkin
* Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
Auto-ApplyBusiness Anlayst
Specialist job in Troy, MI
IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer.
Job Description
Title: Sr. Business Analyst
Location: Troy, MI
Duration: 6 Months
Description:
Starting remote during COVID, then Troy, MI
Requirements gathering and analysis / break down of large requests into user stories and/or component parts
System and system integration design based on requirements
Man management of adjunct technical resources, including vendor deliverables
Agile or agile-variant software development methodologies
Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans
Proven strength in interpreting customer business needs and translating them into application and operational requirements.
Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling.
Strong experience with incident management, leading both on and off-hours ad hoc support teams.
Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc.
Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus)
Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
Excellent analytical and problem solving skills.
Execute root cause analysis of systems and data issues.
Excellent organizational skills.
Excellent understanding of business process.
Strong ability to think through workflows and the characteristics that make each workflow different.
Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks.
Proven ability to easily adapt to changes in processes, procedures and priorities.
Proven understanding of web service APIs and XML messaging systems
Additional Information
Local Preferred
New Business Professional II
Specialist job in Livonia, MI
As a New Business Professional, you will process life and annuity applications ensuring each case is effectively managed to minimize turnaround time and maximize customer satisfaction. This may include reviewing confidential, sensitive, documents for completion and accuracy; ordering medical records and moving the case to completion.
Note: Must be willing and able to work 9:30am to 6:00pm shift
Responsibilities
Tasks may include reviewing confidential, sensitive, documents for completion and accuracy, ordering medical records and moving the case to completion. This role may also process reinstatements, and conversions.
Process and track new business applications by inputting necessary data for accurate completion. Process life insurance and annuity applications ensuring each case is effectively managed to minimize turn-around time and maximize customer satisfaction.
Generates reports, correspondence and form letters for additional information, document files and follows up according to established procedures.
Reviews and processes new applications for life insurance and annuity products ensuring applications meet technical, legal and underwriting guidelines.
Refers or consults with Senior New Business Professional or other staff as appropriate on more complex applications.
Handles customer inquiries to include agents and members.
This role may also:
Process reinstatements, and conversions.
Generates reports, correspondence and form letters for additional information, document files and follows ups.
Reviews and processes new applications for life insurance and annuity products.
Handles customer inquiries to include agents and members.
Qualifications
1 -2 years' experience in process-oriented customer service role.
High School diploma or equivalent and some college level coursework required.
Strong Computer and Data Entry skills
Proficient with MS Office software
Experienced with internet-based systems.
Additional Skills:
Excellent Verbal and Written Communication skills.
Able to review data/documents for accuracy and consistency' take action to prevent mistakes; follow procedures closely; keep records accurate and up to date.
Able to interpret situations and information objectively when stressed; remain calm and professional in potentially volatile or emotionally charged interactions; maintain high productivity in stressful situations; maintain high performance in the face of setbacks or rejections; view failures objectively and rebound quickly.
Able to demonstrate mastery of the technical/functional skills necessary for performing own job.
Able to gather appropriate data and diagnose the cause of a problem before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develops contingency plans to deal with them; develop and evaluate alternative courses of action.
What We Offer:
A collaborative, energetic work environment where you can put your passion for people to work
Medical, Dental, Vision, Life and Disability coverage available day one
Pension Plan
Performance-based incentive plan
401k available with a Company match
Holidays and Paid Time Off
AAA Basic Membership
Auto-ApplyHospitality Professionals - Fine Dining
Specialist job in Detroit, MI
Job DescriptionHospitality Professionals - Fine Dining Join our team of hospitality professionals and embark on an exciting opportunity in the world of fine dining! Our staffing agency is seeking versatile individuals to fill a variety of roles, including bar back, bartender, event setup, housekeeper, server, server attendant, and busser.
As a Hospitality Professional in a fine dining setting, you will be responsible for providing exceptional service and creating a memorable experience for our discerning clientele. Your duties may include preparing and serving beverages, setting up and maintaining event spaces, ensuring the cleanliness and organization of the dining area, and assisting servers with various tasks.
To succeed in this role, you should possess a passion for hospitality, a keen eye for detail, and the ability to work efficiently in a fast-paced environment. Prior experience in a similar fine dining or high-end hospitality setting is preferred, and certifications such as Bartender or ServSafe are a plus.
If you are ready to join a dynamic team and contribute to the success of a prestigious fine dining establishment, we encourage you to apply today. We are committed to providing equal employment opportunities and fostering a diverse and inclusive workplace.
Collection Specialist
Specialist job in Southfield, MI
GFL Environmental is looking for a Collections Specialist to join our team out of our Southfield, Michigan Office! The Collections Specialist will perform, administer, and coordinate all collection functions to reduce the aging of client A/R through review, analysis, and communication with clients. This is a hands-on position that involves communicating with clients and employees.
Key Responsibilities:
* Daily collection calls (Outbound/Inbound)
* Contact customers regarding overdue accounts and determine reasons for non-payment
* Maintain accurate records of all collection activities, conversations, and payment commitments with customers
* Monitor customer accounts for non-payment, late payment and other irregularities
* Process credit card payments
* Use skip tracing techniques to locate customers
* Research/investigate historical data and resolve payment discrepancies and provide backups to customers
* Respond to customer questions and requests and resolve those questions/issues
* Complying with applicable laws, regulations, policies and procedures
* Overcome stall tactics and objection by suggesting different options for debt payment
* Follow company policies, procedures, and directives from supervisors/managers
* Perform other duties and responsibilities as required or requested by management
Knowledge, Skills and Competencies:
* At least two years (2) of collection experience
* Working knowledge of Microsoft Office-Outlook, Word and Excel
* Must be able to work a flexible schedule
* Proficient computer and math skills
* Self-starter with the ability to manage multiple tasks and meet deadlines
* Proven interpersonal, organizational, analytical and problem-solving skills
* Strong communication with outstanding phone etiquette and interpersonal skills
* Able to work efficiently as a part of a team as well as independently
* Possess strong logic, ability to take initiative and able to negotiate
Working Conditions:
* Work in indoor office environment Hybrid schedule
* Noise level is usually moderate.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL Environmental an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
Auto-ApplyCollections Specialist 2
Specialist job in Southfield, MI
The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. * Uses automated internal systems to identify and monitor overdue accounts
* Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment
* Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations
* Prepare customer accounts for Final Notice and Cancel Non-pay
* Reconcile payment history
* Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies.
* Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities.
* Collects and posts payments to customer accounts
* Records pertinent data on collection efforts and customer financial status in database
* Research misapplied payments
* Manage non-routine problem solving and conflict resolution to offer excellence in customer relations
* Performs administrative and clerical functions as needed such as recording address changes and purging inactive records
Required Skills, Abilities, Education & Experience:
* Excellent verbal and written communication skills
* Proficient in Microsoft Office Suite or related software
* Basic understanding of local, state, and federal debt collection laws
* Basic understanding of principles and processes of customer service
* Ability to perform customer needs assessments and to consistently meet service quality standards
* Excellent time management skills
* Ability to identify issues and creatively solve problems
* Ability to learn and use relevant machinery and technology
* Associate degree in Business or related field or equivalent working experience required
* Inbound/Outbound call with ACD phone tree experience required
* Three years of experience in credit and collections work preferred
Collections Specialist 2
Specialist job in Southfield, MI
The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts.
Uses automated internal systems to identify and monitor overdue accounts
Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment
Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations
Prepare customer accounts for Final Notice and Cancel Non-pay
Reconcile payment history
Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies.
Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities.
Collects and posts payments to customer accounts
Records pertinent data on collection efforts and customer financial status in database
Research misapplied payments
Manage non-routine problem solving and conflict resolution to offer excellence in customer relations
Performs administrative and clerical functions as needed such as recording address changes and purging inactive records
Required Skills, Abilities, Education & Experience:
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite or related software
Basic understanding of local, state, and federal debt collection laws
Basic understanding of principles and processes of customer service
Ability to perform customer needs assessments and to consistently meet service quality standards
Excellent time management skills
Ability to identify issues and creatively solve problems
Ability to learn and use relevant machinery and technology
Associate degree in Business or related field or equivalent working experience required
Inbound/Outbound call with ACD phone tree experience required
Three years of experience in credit and collections work preferred
Associate Specialist, Validation
Specialist job in Brighton, MI
General Description
The Associate Specialist, Validation will support Biovire by performing facility, utility and equipment qualification activities as per company test protocols to ensure that these systems meet all requirements to support the manufacture of commercial pharmaceutical products. This role provides tremendous Engineering & Quality experience for anyone who wants to build a career in pharmaceutical manufacturing.
DUTIES AND RESPONSIBILITIES
Support implementation of facility modifications, new utilities and new equipment by executing test protocols to ensure the systems are installed, operational and performing correctly.
This includes safety testing, utility requirements, functionality testing, determination of operating ranges of critical process parameters, user access & control, establishing Preventative Maintenance plans, spare parts lists, calibrations, alarm response, etc.
Author risk assessments to determine how much qualification testing is required on new systems.
Summarize the capabilities of GMP systems controlled by a computer, to ensure that any system that generates data meets regulatory requirements.
Perform periodic assessments of GMP systems to ensure that previous validation activities are updated to capture new regulatory requirements.
Collaborate with the end user departments to ensure user requirements are captured prior to executing test protocols.
Must be someone with a "can do" attitude, eager to make a difference.
Strong understanding & comprehension of English is required, as most work activities require significant documentation that must meet stringent regulatory requirements.'
Must be willing to work "hands on" with equipment.
Physical requirements include ladder use (ie, heights), lifting up to 20 pounds unassisted.
Must be willing & able to wear appropriate PPE.
Behavioral Expectations:
· Strong work ethic and ability to accomplish tasks without supervision.
· Excellent interpersonal skills with the ability to cooperate with others in a high-performance setting.
· Strong mathematical and organizational skills.
· English communication skills, both written and verbal.
· Must possess honesty and integrity, commitment to the highest legal and ethical standards
· Ability to treat every person with courtesy and respect
· Demonstrate ownership and accountability to production schedule without compromising product quality
· Desire to work with others and share best practices with colleagues on their shift and on other shifts
· Knowledge of fundamental cGMP and regulatory principles
a.
WORK EXPERIENCE AND EDUCATION REQUIREMENTS
A Bachelor of Science in Engineering or equivalent is strongly preferred, or a minimum of 2 years of Validation experience.
Employment at Bryllan (Biovire) is contingent upon a successful Background check.
Client Success Specialist
Specialist job in Farmington, MI
Job Description???? Join Our Mission-Driven Team as a Client Success Specialist ????Location: Remote or Onsite (Farmington Hills, MI or applicable remote locations) Employment Type: Full-Time Department: Client Services
???? About the Role
At GreenPath, we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you'll be the heart of our mission-supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to grow your financial knowledge - like learning how to calculate percentages, understand credit reporting, and review real-life financial documents - this role is for you.You'll thrive in a swift, multi-channel call center environment where empathy, innovation, and teamwork are key. If you're passionate about delivering exceptional service and making a real difference, we want to hear from you!
???? Video - Meet The Hiring Team: Linda, Leslie, & Tiffany
???? What You'll Do
Provide top-tier support via phone, chat, and email to clients on our Debt Management Program.
Manage proposals, payments, deposits, and creditor communications.
Proactively review client accounts to identify and resolve issues.
Encourage and motivate clients throughout their financial journey.
Maintain accurate records and ensure compliance with state regulations.
Collaborate across departments to ensure a seamless client experience.
???? What You Bring
2-3 years of customer service experience (call center preferred).
Associate's degree preferred; Bachelor's degree may substitute for experience.
A strong sense of professionalism is essential when supporting clients through sensitive financial situations.
Strong communication skills-empathetic, professional, and clear.
Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules.
Tech-savvy with experience in Windows-based systems and CRM tools.
Bilingual (English/Spanish) a plus!
???? Why GreenPath?
A mission-driven culture rooted in Integrity, Quality, and Teamwork.
Opportunities for growth and development.
A supportive, inclusive, and collaborative work environment.
Competitive compensation and benefits.
???? Additional Details
Monday - Friday work schedule
We are hiring for both Central Standard Time (CST) and Eastern Standard Time (EST) schedules.
CST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 10:00 AM-7:00 PM.
EST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 11:00 AM-8:00 PM.
Must be comfortable working in a structured, performance-driven environment.
???? Ready to Help People Thrive Financially?
Apply today and become part of a team that's transforming lives-one client at a time.
GreenPath, Inc. reserves the right to change this description at any time. GreenPath, Inc. practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, protected disability, marital status, familial status, veteran status, height, weight or citizenship.
We are hiring for both Central Standard Time (CST) and Eastern Standard Time (EST) schedules.
CST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 10:00 AM-7:00 PM.
EST: Monday-Friday, 9:00 AM-6:00 PM, with one late shift per week from 11:00 AM-8:00 PM.
Associate Specialist, Carrier Procurement
Specialist job in Ann Arbor, MI
Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn, Instagram, and YouTube.
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Specialist, Carrier Procurement in Brokerage at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner.
What your day-to-day will look like:
Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
Accurately maintain and update information in the company's operating systems
Conduct research in available databases for potential leads; make cold calls to prospects
Track back-end billing and invoicing to ensure that carrier charges are accurate
What you'll need to excel:
At a minimum, you'll need:
1 year of procurement experience
It'd be great if you also have:
Bachelor's degree or equivalent related work or military experience
1 year of transportation experience
2 years of sales or customer service experience
The ability to exercise judgment and discretion while functioning independently within authorized limits
In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Massive Benefits
Competitive pay
Health, dental and vision insurance
401(k) with company match
Life insurance, disability
Employee Assistance Program (EAP)
Paid time off
Tuition reimbursement program
Our Culture
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Do Well, Be Well
Comprehensive medical, dental, vision, and life insurance coverage
Retirement 401(k) featuring employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Employee Assistance Program (EAP)
Industry-leading mental health resources
Complimentary membership to Peloton
Access to LinkedIn Learning for continuous skill enhancement
Paid time off and paid parental and disability leave
3 paid community service days annually
Important Notice to US Applicants:
Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.
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