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Specialist-small business vs business relationship manager

The differences between specialist-small businesses and business relationship managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a business relationship manager has an average salary of $87,741, which is higher than the $72,318 average annual salary of a specialist-small business.

The top three skills for a specialist-small business include customer service, customer relationships and business development. The most important skills for a business relationship manager are customer service, relationship management, and cash management.

Specialist-small business vs business relationship manager overview

Specialist-Small BusinessBusiness Relationship Manager
Yearly salary$72,318$87,741
Hourly rate$34.77$42.18
Growth rate10%17%
Number of jobs74,941114,003
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 75%
Average age4446
Years of experience-8

What does a specialist-small business do?

A small business specialist develops new business programs to meet changing customer demands. They are responsible for ensuring integrity and consistency in the domain of business. They analyze causes of a business issue, obtain business data, and make enquiries. They are responsible for making purchase agreements, confidentiality arrangements, and joint venture arrangement.

What does a business relationship manager do?

A business relationship manager is primarily responsible for improving the relationship between customers and businesses. Typically, it is their responsibility to develop strategies and business plans to strengthen client relationships, address issues and concerns, and perform corrective measures when necessary. There are instances when they have to reach out to clients through calls and correspondence, perform follow-up contacts to offer new services and opportunities, and provide industry advice or consultation. Furthermore, as a manager, it is essential to lead and encourage staff in the joint effort to reach target sales and improve client base.

Specialist-small business vs business relationship manager salary

Specialist-small businesses and business relationship managers have different pay scales, as shown below.

Specialist-Small BusinessBusiness Relationship Manager
Average salary$72,318$87,741
Salary rangeBetween $41,000 And $124,000Between $61,000 And $125,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-AstraZeneca
Best paying industry-Technology

Differences between specialist-small business and business relationship manager education

There are a few differences between a specialist-small business and a business relationship manager in terms of educational background:

Specialist-Small BusinessBusiness Relationship Manager
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 75%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityUniversity of Pennsylvania

Specialist-small business vs business relationship manager demographics

Here are the differences between specialist-small businesses' and business relationship managers' demographics:

Specialist-Small BusinessBusiness Relationship Manager
Average age4446
Gender ratioMale, 57.7% Female, 42.3%Male, 64.6% Female, 35.4%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 7.4% Unknown, 4.1% Hispanic or Latino, 14.2% Asian, 10.0% White, 63.9% American Indian and Alaska Native, 0.3%
LGBT Percentage11%11%

Differences between specialist-small business and business relationship manager duties and responsibilities

Specialist-small business example responsibilities.

  • Lead the consumer sales and all service functions within a banking center.
  • Develop new business strategies, increase target market sales and manage it by using different prospecting, tracking and selling methods.
  • Manage a portfolio in various stages of workout including liquidation, refinancing, restructure, rehabilitation, bankruptcy and litigation.
  • Respond, adhere and remain compliant with all consumer and business customer request.
  • Automate risk management strategies and regulatory compliance requirements through the bank's loan origination system.
  • Develop revenue enhancing opportunities target to consumers, marketing weight loss products and relate education to multiple healthcare providers.
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Business relationship manager example responsibilities.

  • Manage cross-selling and foster customer loyalty by ensuring value to these services.
  • Originate and structure commercial loans and manage credit risk both before and after loan origination.
  • Prepare and manage annual budget, perform financial reporting, complete tax returns, and manage personnel and payroll functions.
  • Manage a portfolio in various stages of workout including liquidation, refinancing, restructure, rehabilitation, bankruptcy and litigation.
  • Complete extensive executive training in business banking, with focus on commercial loan origination, deposits and treasury services.
  • Negotiate and procure supplies to maximize return on investment through use of RFP process.
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Specialist-small business vs business relationship manager skills

Common specialist-small business skills
  • Customer Service, 13%
  • Customer Relationships, 10%
  • Business Development, 7%
  • Business Portfolio, 7%
  • Business Administration, 6%
  • Business Accounts, 4%
Common business relationship manager skills
  • Customer Service, 10%
  • Relationship Management, 7%
  • Cash Management, 6%
  • Risk Management, 6%
  • Business Development, 6%
  • Customer Relationships, 5%

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