Information Technology Help Desk Technician
Specialist job in Gainesville, GA
Pete and Gerry's is dedicated to the humane treatment of animals, sustainability, and the restoration of the small family farm to the American landscape. Our farming model provides opportunities for family farms to remain in business, from the organic grain farmers who supply our feed to the families across the country that produce our eggs. Best of all, it allows us to provide you and your family with safe, wholesome, organic, free range eggs at a fair price.
Position Overview:
The IT Help Desk Technician is a member of the Information Technology Team that supports all employees in corporate, processing plants and distribution centers. This role is the first point of contact for users needing assistance. The analyst will respond to incidents and requests reported by users and deliver the highest level of customer service. Must possess strong interpersonal attributes, a collaborative mindset, good judgement, clear communication skills and the desire to help others.
What You'll Do:
Lead by example, tackling new issues that require collaboration with escalation teams
Act as a liaison between support tiers and functional groups
Train users on technology topics
Triage Help Desk
Delegate tickets to team members as needed
Prioritize the ticket queue to fit business expectations
Report on project status to management and/or escalation teams
Establish current and new support procedures
Investigate issues needing further documentation
Create and maintain knowledge articles for use by team members and users
Participate in Jira Help Desk implementation and design
Provide IT Support to all employees with a Customer Service mindset
Document, troubleshoot, and track incidents while ensuring timely resolution or proper routing for escalation
Promptly respond to incidents and service requests
Various application and domain account Provisioning/De-provisioning
Troubleshoot computers, phones, office equipment, and applications to identify and correct malfunctions as well as any other operational difficulties
Provide in-house support for IT installation projects
Run data or other low voltage cabling
Terminate data runs
Install end points and other IT equipment
Use ladders and man lifts to complete projects.
What You'll Bring to the Table:
True curiosity, passion and interest in problem solving, incredible customer service and being a part of a team of folks who enjoy working together.
Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent experience.
Proven experience as an IT Support Technician or similar role.
Strong understanding of computer systems, mobile devices, and other tech products.
Ability to diagnose and resolve basic technical issues.
Excellent communication skills and the ability to provide step-by-step technical help, both written and verbal.
Certifications such as CompTIA A+, Microsoft Certified IT Professional, or similar is an advantage.
Ability to prioritize, manage and meet deadlines.
Effectively manage time and operate with sense of urgency.
Adjusts quickly to changing priorities and conditions.
Cope effectively with complexity and change.
Must be willing to travel to other Pete and Gerry's locations
Must be able to lift up to 50lbs regularly
Must be comfortable with ladders and man lifts
Must be comfortable with tight spaces
Company Benefits:
Medical, dental, and vision insurance
Flexible Spending Account
Life insurance
Disability insurance
Maternity and Paternity leave
Paid holidays
Paid sick time
Paid vacation time
Tuition reimbursement
401(k) retirement plan with 4% employer match
Footwear reimbursement for onsite employees
Onsite employees receive free eggs weekly; remote employees receive coupons for free eggs
Free breakfast on Mondays for all onsite employees
Opportunities for advancement
Great company culture
Pete and Gerry's Organics is and Equal Opportunity Employer. We celebrate diversity and are committed to continually creating inclusive environments for all of our employees
Associate Retirement Services Specialist
Specialist job in Atlanta, GA
Consultant - Implementation Specialist
Atlanta, GA
The role of Consultant - Implementation Specialist serves as an initial point of contact for clients transitioning Non-Qualified Deferred Compensation (NQDC) plan(s) to our VPAS BPA record keeping system. The Implementation team is responsible for partnering with our clients in Underwriting NQDC plans, assisting with responses to RFP questions, plan setup and data conversion.
Qualified candidates will have expert knowledge of NQDC plan conversions, new plan setup, and 409A. You must be a self-starter, work well both independently and within a team, and have exceptional time management skills. Strong working knowledge of 403(b), 457f), and 457(b) plans is a plus.
Responsibilities:
Read, comprehend, and extract retirement plan provisions from the plan's Legal Plan Document.
Translate plan provisions to our internal documentation template(s), used to setup the plan on VPAS BPA.
Setting up NQDC plans on VAPS BPA based on the plan provisions noted in the Legal Plan Document.
Convert and audit participant records from prior Recordkeepers to our VPAS BPA platform.
Partner with and attend weekly (or as scheduled) Underwriting calls with the client to discuss plan provisions for potential new business.
Document any plan provisions that require manual intervention or special handling for on-going plan administration.
Establish a collaborative plan handoff meeting that includes our internal admin team members and the corresponding client's team members.
Identify opportunities to streamline existing processes.
Provide consultative services on best practices to our clients and Plan Sponsors.
Adhere to agreed-upon timelines to meet go live dates, while also being flexible to changes to project timelines.
Meet and exceed client expectations (both institutional and Plan Sponsor levels).
Adhere to Service Level Agreements as they pertain to Underwriting, Plan Implementations, and Plan Conversions
.
You must be a self-starter/motivator.
Qualifications:
Basic
Bachelor's Degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Minimum 9 years of experience related to the job description.
Preferred
Five (5) years of experience in the functional area of Implementation, underwriting, and data conversion for NQDC, 403(b), 457(f) and 457(b) plans.
Five (5) years of experience in a client-facing role, interacting with a range of contacts that include the day-to-day to senior level contacts.
Five (5) years of experience with plan processing and administration of NQDC plans. Defined Contribution plans, 403(b), 457(b), and 457(f) plans a plus.
Strong sense of ownership and accountability
Strong written and verbal communication skills
Strong analytical skills
Excellent organizational and follow through skills
High level of sensitivity to service and quality
In-depth understanding of NQDC plan processing and administration under 409A.
Must have a strong aptitude to learn the McCamish Systems VPAS BPA recordkeeping system
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
About Us
Infosys McCamish Systems,(*********************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(******************* Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
Desktop Support Specialist
Specialist job in Atlanta, GA
Job Title: Desktop Support
Contract duration: 12+ months Contract
Need local
We are seeking a Desktop Support Engineer to assist with Windows 11 migration, software installation, basic network troubleshooting, IP phone issues, and hardware break-fix tasks. The ideal candidate will provide technical support and ensure seamless IT operations.
Key Responsibilities:
Support Windows 11 migration and software installations.
Troubleshoot network and IP phone issues.
Handle hardware break-fix and system maintenance.
Provide end-user support and document resolutions.
Required Skills:
Experience in desktop support/helpdesk roles.
Strong knowledge of Windows 10/11, networking, and VoIP troubleshooting.
Hands-on experience with hardware repair.
Excellent communication and problem-solving skills.
Legal International Services Specialist
Specialist job in Chamblee, GA
About Us
We are the largest privately owned legal support services firm in Georgia. We have an excellent reputation in the legal community which is matched with our excellent office culture. We proudly placed in ABC's Best Places to Work for four years and placed first in the medium-sized business category in 2020. We strive to keep our quality, reputation, and culture as we grow.
Role Description
We are seeking a Paralegal / Legal Assistant for our international service of process division. You will provide overall support to our staff attorney. Our international service of process division serves process all over the world.
Responsibilities
Draft and review legal documents
Prepare letters of request for international judicial assistance
Research procedures for the taking of evidence abroad
Inform and advise US litigants on different methods of international service
Monitor and ensure compliance with local, federal, and international rules for service
Work on marketing research projects to grow the department focusing in the Latin American region.
Record and store information
Follow up communication with attorneys via phone and email
Manage incoming calls and provide quotes to potential clients
Qualifications
Associate's or bachelor's degree in legal or international relations - related field.
Previous experience as a paralegal or working in a law office
Familiarity with legal research and documents
Ability to prioritize and multitask
Deadline and detail oriented
Excellent written and verbal communication skills
Bilingual (Spanish) preferred
In-person position
Benefits
Health, dental, and vision insurance coverage.
Retirement savings plan.
Professional development opportunities.
A positive and collaborative work environment.
Work Setting:
In-Person at the Atlanta, GA (Chamblee area) Location
As an equal opportunity employer, Gallo Legal Services does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, age, veteran status, disability or genetic information, gender identity, gender expression or any other characteristic protected by law in its employment.
Talent Development Specialist
Specialist job in Atlanta, GA
STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India The Talent Development Contractor plays a pivotal role in administration and onboarding support, assessing development needs, curriculum design, learning content, reporting, and facilitation across North America. This role is responsible for executing high-impact training programs that align with organizational goals, foster a culture of continuous learning and excellence, and ensure consistency with brand standards throughout all new-hire learning journeys.
Key Responsibilities
Talent Development Programs
Partner with the Talent Development and Learning Manager to create, develop, and deliver leadership development, targeted development, functional training, compliance initiatives, and other learning programs.
Create on-demand learning paths and highlight soft-skills programs that align with competencies and support business objectives.
Track participant engagement, attendance, and develop action-oriented feedback plans.
Onboarding & New Hire Experience
Gather and process pre-work and logistics for onboarding programs.
Collaborate with HR and hiring managers to continuously evolve onboarding content.
Complete the employee badging process.
Learning Technology & Systems Administration
Troubleshoot LMS issues and manage learner enrollments.
Provide user support and drive LMS engagement through Drive Online.
Analyze data to inform future learning strategies.
Compile key training metrics and build dashboards to evaluate program effectiveness.
Content Development & Instructional Design
Develop and update learning materials using tools such as Articulate, Canva, and PowerPoint.
Create micro-learnings, digital assets, job aids, and toolkits.
Collaborate with subject matter experts to validate content accuracy.
Program Delivery & Support
Coordinate all aspects of training delivery: communications, materials, logistics, and technology requirements.
Administer and track 360 feedback assessments for leaders.
Serve as the primary point of contact for learners and facilitators.
Ensure completion of all prerequisites and pre-work.
Support ad-hoc learning requests and participate in HR project initiatives.
Qualifications
Bachelor's degree or equivalent experience.
7-10 years of experience in learning and development, career development, adult learning theory, and growth-mindset methodologies.
7-10 years of program management experience.
7-10 years developing curriculum, facilitating programs, and managing end-to-end learning initiatives.
7-10 years working with 360 assessments; certification preferred.
5-7 years of experience with talent development technologies, including Adobe Suite, AI productivity tools, and content-creation platforms.
Strong collaboration skills, contributing to robust internal development programs.
Demonstrated work ethic with accountability, creativity, self-discipline, and attention to detail.
Strong written and verbal communication, presentation skills, and the ability to influence stakeholders.
Proficiency in Microsoft Office Suite and LMS platforms (SuccessFactors preferred).
Strong organizational, analytical, and interpersonal skills.
High data literacy with ability to analyze and visualize data for decision-making.
Preferred Qualifications
Certified facilitator in DiSC, EQ-i, or Gallup.
Familiarity with job frameworks and competency models.
HR Generalist or HR Business Partner experience.
German language skills are a plus.
Key Competencies
Passion for learning and instructional innovation.
Strong project-management skills.
Clear and engaging communication and facilitation abilities.
Ability to work both independently and cross-functionally.
High discretion and professionalism when handling sensitive data.
Benefits
Medical coverage and Health Savings Account (HSA) through Anthem
Dental/Vision/Various Ancillary coverages through Unum
401(k) retirement savings plan
Paid-time-off options
Company-paid Employee Assistance Program (EAP)
Discount programs through ADP WorkforceNow
Additional Details
The base range for this contract position is $23 - $33 / per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered
About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.
Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.
Check out more at ************** and reach out today to explore opportunities to grow together!
By applying to this position, your data will be processed in accordance with the STAND 8 Privacy Policy.
Assurance + Advisory Process Development Specialist
Specialist job in Atlanta, GA
Do you want a career without limits? Do you want to shape your own future and be surrounded by people who listen? If so, we have the perfect opportunity for you at Smith + Howard.
Smith + Howard is a family of companies that offers tax, audit, accounting and advisory and wealth management services. We are headquartered in Atlanta with a national reach, while still offering a local firm flavor.
We offer competitive pay, excellent training opportunities and great benefits. You can help influence our culture and have the support and dedication from our leaders to help you achieve your career goals. Smith + Howard provides a great opportunity for professional growth and advancement within one of Atlanta's top firms.
If you are ready to make a career move and join a firm consistently named an “AJC Top Workplace” and a “Best of the Best Firms” (Inside Public Accounting), we invite you to complete our employment application.
Summary
In our Assurance + Advisory Process Development Specialist role, you will help lead innovation and process improvement initiatives within these practice areas. This role is ideal for someone who understands audit, review, compilation, and advisory workflows - and wants to roll up their sleeves to build, test, and deliver solutions alongside our development team.
You will be both strategic and hands-on: defining the product vision, gathering detailed requirements, working closely with developers during build cycles, and performing hands-on testing to ensure solutions meet the needs of practitioners.
Essential Functions:
Product Ownership & Development Collaboration
Serve as the primary advocate for Assurance & Advisory teams in innovation projects.
Define, refine, and prioritize the product backlog based on business value and stakeholder input.
Collaborate closely with developers during sprint planning, daily standups, and review sessions.
Provide real-time feedback to developers and clarify requirements as features are built.
Ensure solutions are intuitive and aligned with practice workflows.
Business Analysis
Conduct workflow reviews to uncover pain points and opportunities for automation or process optimization.
Document current-state and design future-state processes, considering regulatory and quality standards.
Write detailed user stories, functional specifications, and acceptance criteria.
Partner with stakeholders to confirm that requirements reflect business priorities.
Testing & Quality Assurance
Develop and execute test cases for new features and system enhancements.
Perform hands-on functional testing, UAT, and regression testing to validate solutions.
Document and track defects, working with developers to resolve issues quickly.
Ensure deliverables meet performance, usability, and compliance expectations before release.
Stakeholder Engagement & Change Management
Facilitate workshops, demos, and feedback sessions with partners, managers, and staff.
Support solution rollout, including developing training content and assisting with adoption efforts.
Monitor and measure solution performance post-launch, recommending continuous improvements.
Position Requirements
Bachelor's degree in Accounting, Finance, Business, or related field required.
3+ years of experience in Assurance (audit, review, compilation) and/or Advisory within a CPA firm or professional services setting.
Familiarity with engagement management systems, audit workflow tools, or data analytics platforms (e.g., CaseWare, Thomson Reuters, CCH Engagement, IDEA, Power BI).
Ability to translate business needs into technical requirements and work directly with development staff and IT.
Excellent communication skills, able to work effectively with partners, staff, and developers.
Detail-oriented, collaborative, and proactive problem-solver.
Comfortable balancing multiple priorities in a fast-paced environment.
AdTech Client Specialist
Specialist job in Atlanta, GA
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
* AdTech team operational and client account support.
* Process and analyze usage reports from platform, agency and OEM contracts.
* Support the development of a reporting repository for Media Performance projects.
* Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
* Coordinate with internal teams to ensure services are activated and running smoothly.
* Act as main point of contact for questions or concerns from active clients and users.
* Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
* Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
* Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
* Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
* MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
* Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
* Experience being a process creator/innovator
* Ability to ask relevant, thoughtful questions, take initiative, critical thinker
* Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
* Presentation skills: Ability to conduct professional presentations with various levels of leadership
* Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
* Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
* Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
* Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
* Campaign analytics background
* Account management background
* Digital automotive marketing experience
* Accounting, billing and reporting knowledge
* Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
* Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
* Minimum of 3 years related work experience required
* Digital marketing/agency experience required
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
Auto-ApplyClient Success Renewals Specialist
Specialist job in Atlanta, GA
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Phlebotomist Specialist-Client Office
Specialist job in Atlanta, GA
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
* QUARTERLY INCENTIVE BONUS PROGRAM
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Work Schedule:
Monday-Friday 8:00am-4:30pm with a 30-minute lunch break.
This is a full-time position working 40 hours per week. The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management.
Work Location: Atlanta, GA
This position does not require you to be fully vaccinated against COVID-19.
Job Responsibilities:
* Perform blood collections by venipuncture and capillary techniques for all age groups.
* Collect specimens for drug screens, paternity tests, alcohol tests etc.
* Perform data entry of patient information in an accurate and timely manner.
* Process billing information and collect payments when required.
* Prepare all collected specimens for testing and analysis.
* Maintain patient and specimen information logs.
* Provide superior customer service to all patients.
* Administrative and clerical duties as necessary
* Travel to additional sites when needed.
Job Requirements:
* High school diploma or equivalent
* Phlebotomy certification from an accredited agency is preferred.
* Previous experience as a phlebotomist (2-3 years Required)
* Proven track record in providing exceptional customer service.
* Strong communication skills; both written and verbal
* Ability to work independently or in a team environment.
* Comfortable working under minimal supervision
* Reliable transportation and clean driving record if applicable
* Flexibility to work overtime as needed.
* Able to pass a standardized color blindness test.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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Auto-ApplyClient Experience Specialist
Specialist job in Decatur, GA
Now is an exciting time to work and grow with the team at Home-Probe - join a company with a long track record of success and big growth plans!
You'll be building and expanding our relationships as you consult with home buyers, sellers, and real estate agents who call or email our office to inquire about our home inspection process and services. You'll educate them on the Home-Probe inspection experience, get them scheduled, and provide gold standard administrative support to our inspectors in the field.
Best of all, you'll leave everyday knowing you made a difference by creating an exceptional experience for everyone interacting with the company.
Who is Home-Probe?
Our team has fun working hard and prides itself on collaboration. Home-Probe's core mission is to create better careers. We do that by setting the gold standard in the home inspection experience as the “best inspection company in the world.”
Our folks put family first. We have to go to work and we do what we do for our families. We do it better than anyone else for their families.
Each person here has a “do it takes” work ethic, and we always do the right thing. We are all hungry for growth and our huge success comes from being remarkable every day.
What makes you a great fit?
We're looking for a person who is much like our company, has a track record of success in a B2B or real estate setting and a hunger for growth. The ideal candidate is:
Computer savvy including Microsoft Office proficiency
Conversational and engaging by phone, text and email
Closer in consultive sales (inbound calls)
Flexible and likes a fast-paced business
Reliable and committed to the team
Innovative with ideas to better our client experience
Competitive and results-oriented
Someone who sees the glass half full.
If you find satisfaction in being the one who aligns the stars and makes the magic happen, you'll soon be raving about your success with Home-Probe.
Must be mature and domestically secure. Ability to commute reliably to office location and work well in a smoke-free, professional environment is paramount.
When will you work?
Monday through Friday with some flexibility for occasional weekend shifts. Full time position (40 hours per week).
Where will you work?
Our office is in the heart of vibrant downtown Decatur and was recently renovated. This position reports to the office.
What's in it for you?
You'll work for a company that fosters innovation and encourages professional development. Some of the perks of joining our team include:
Competitive annual salary
Health insurance with generous company contributions
Retirement plan with match
PTO
Paid holidays
Paid parking
Auto-ApplyScheduling Specialist(Construction background required)
Specialist job in Atlanta, GA
As one of the largest general contactors in the Southeast, Choate considers our reputation as our number one asset, with future success founded upon the strength of our client relationships and our employees. Choate excels in both the base and interior construction with office locations in Atlanta, Charleston, Charlotte, Nashville, Raleigh, Tampa and Savannah. This role is posted for our Atlanta office but this able to work at any of our seven locations.
We have an excellent opportunity for a Scheduling Specialist. This candidate must have experience in running active construction projects in the commercial sector. This candidate must understand how to create a construction schedule for upcoming projects. This role will evaluate Choate Construction's scheduling performance through training, process improvement, project support, and maintenance of operations standards. The Scheduling Specialist will refine and update Choate's project scheduling processes and maintain standards of quality and consistency for project schedules. Standards produced and maintained by the Scheduling Specialist will have the effect of ever improving the minimum possible outcome of project schedulers and providing a consistent and reliable product for clients, partners, and employee owners that rely on project schedules. The Scheduling Specialist will evaluate our existing software as well as suggest and implement updates to it.
Skills and Qualifications:
* Ten (10) years of construction experience in a role with regular scheduling responsibilities.
* Preferred four-year degree in a construction related curriculum.
* Experienced in developing comprehensive training regiments in the construction field for skilled development at various levels.
* Experience in executing training through various platforms, including recorded , interactive, and in-person.
* Provide situational training as requested by Directors of Operations and Project Executives, for teams with unique challenge or opportunities that are abnormally dependent of schedule acumen.
* Can drive/fly to all Choate office locations, and be able to walk Choate project sites.
* Proficient at working away from the office via Choate Construction's remote network access tools.
What we offer:
* Full Employee Benefits
* Employee Stock Ownership Program(ESOP)
* 401(k) plan
* Paid Time Off
* Matching Gifts Program
* Clearly defined Company Core Values, Mission, and Vision.
Choate Construction Company is 100% employee owned and provides excellent employment opportunities, where individuals work in a dynamic environment. The firm is built on the skills and the efforts of each employee and strives towards continuous development of a growing and prosperous business. Choate Constuction is an Equal Opportunity Employer and is committed to providing a safe work environment and to fostering the well being and health of its employees.
Equal Opportunity Employer, including disabled and veterans.
Oncology (Precision Medicine) Business Specialist - Atlanta South, GA
Specialist job in Atlanta, GA
Precision Medicine Business Specialist - Atlanta S, GA
Astellas is announcing a Precision Medicine Business Specialist opportunity in the Atlanta S, GA area.
PURPOSE AND SCOPE:
To ensure the achievement of sales goals in territory by promoting Astellas oncology products and services to physicians and other medical personnel within assigned geography. Educate customers on characteristics, advantages, indicated treatment and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers.
Flexible pay grade level, based on candidate background and skillset.
ESSENTIAL JOB RESPONSIBILITIES:
Call on targeted physicians and oncology centers to promote and educate on the use of Astellas products through one-on-one meetings and presentations, professional education programs and other appropriate means. Responsible for ensuring high levels of call and field productivity; expected to meet call plan expectations, with 5 days in the field each week, supported by office time needed for call planning and follow-up, preparing presentations, making appointments, etc.
Develop Sales plans and business territory plan activities to support customers using company resources and promotional activities as identified by Oncology Regional Business Manager (ORBM)
Utilize clinical knowledge to influence prescribing habits
Coordinate promotional efforts with peers across franchises
Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations
Deliver the highest level of clinical and technical value, helping the healthcare customer meet their unique patient care needs, while operating at all times within regulatory guidelines
Ensure optimum strategy development using territory business plan
Responsible for accurately reporting sales activities, testing, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Oncology Regional Business Manager
Appropriately manage and maintain all company equipment and promotional materials (company literature, materials, etc.) according to necessary company guidelines
Attend all company-sponsored sales and medical meetings as directed by company management (POA's, National Sales Meetings, Regional and Local Conventions, etc.)
Continuous learning on efficient sales and communication techniques and product / therapeutic area training
Additional responsibilities as necessary
QUANTITATIVE DIMENSIONS:
Direct impact on obtaining sales attainment
Maintain adequate call coverage at National Level
Deployment of promotional resources at National Level
ORGANIZATIONAL CONTEXT:
Reports to Oncology Regional Business Manager (ORBM)
No Direct Reports
Commercial Specialist
Specialist job in Canton, GA
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For
Strong customer service and communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Familiarity with billing, inventory, and delivery processes.
Commitment to safety and compliance with company procedures.
Valid driver's license and a clean driving record.
You'll Go the Extra Mile If You Have
Previous experience in commercial sales or automotive retail.
Knowledge of AutoZone systems and procedures.
Experience managing or supporting a team.
Strong organizational and problem-solving skills.
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Assist commercial customers with product selection and order management.
Maintain accurate billing records and ensure on-time deliveries.
Conduct account visits to build relationships and ensure service quality.
Generate new business through outbound calls and in-person outreach.
Follow cash handling procedures, including deposits and collections.
Document and inspect all deliveries for accuracy and condition.
Monitor and report on vehicle maintenance and safety.
Manage battery consignment inventory and perform weekly stock checks.
Handle returns and accident procedures according to company policy.
Lead the commercial department in the absence of the Commercial Sales Manager.
Promote a safe and compliant work environment for all team members.
Auto-ApplyE-Commerce Marketplace Specialist
Specialist job in Atlanta, GA
KontrolFreek is an innovative, high-growth video gaming accessories company that gives players at all levels the competitive edge. Incorporating the latest in ergonomics, engineering, and materials science, the company's Xbox and PlayStation accessories are acclaimed by both critics and consumers alike. KontrolFreek is headquartered in Atlanta.
Job Description
KontrolFreek is seeking a detail-oriented team player with exceptional judgment to manage listings and grow sales on eBay, Amazon and other online marketplaces. The ideal candidate is a highly organized self-starter with 2-3 years of relevant experience who is comfortable working independently with minimal supervision in a fast-paced digital/e-commerce environment.
The E-Commerce Marketplace Specialist time will be spent managing KontrolFreek listings and inventory for all third-party online marketplaces. This position will be responsible for managing listings, optimizing product visibility, researching new opportunities, analyzing data and growing marketplace opportunities.
Qualifications
RESPONSIBILITIES:
Manage inventory on eBay and Amazon and other online marketplaces
Create, manage, and optimize listings for all marketplaces
Coordinate marketing for all online marketplaces, including promotional opportunities, pricing optimization, content creation (guides, banners, HTML templates, and email)
Research and identify new marketplaces, including logistical needs and pricing
Establish KontrolFreek as a seller in new online marketplaces
Monitor competitive listings and KontrolFreek product pricing on all marketplaces
Review customer feedback and marketplace health, updating processes as needed
Maintain detailed understanding of the mechanics of all backend tools, processes and systems
Consistently monitor and understand competitive pricing landscapes
Monitor, analyze and report on marketplace metrics and sales
DESIRED SKILLS and EXPERIENCE
Bachelors Degree in business, marketing, data sciences, or related field
Two-plus years experience in ecommerce, online marketing, or equivalent
Knowledge of online marketplaces (Amazon, eBay, etc). Experience buying and selling on eBay, Amazon, etc. is preferred
Must have excellent written and verbal communication skills
Must have excellent interpersonal skills with the ability to work efficiently and effectively within a collaborative, cross-functional environment
Has exceptional attention to detail and the ability to plan strategically and manage multiple tasks and projects in parallel
Ability to create, analyze, and comprehend marketplace data and sales analytics for use in forecasting, production, and communication with others
Experience in merchandising, online marketing, and/or e-commerce preferred
Interest or experience in the Gaming industry a plus. Knowledge of video games preferred
Experience with product listings, data feeds, email marketing, search engine marketing, and Goggle Analytics is strongly preferred
Ability to work well under pressure in a fluid, fast-paced team environment while meeting critical deadlines
Proficiency with Microsoft Office, including Excel and PowerPoint, plus the ability to quickly learn and work with the new systems and software
Additional Information
To Apply: Please respond to the job posting with both a resume and cover letter in Word format, outlining how your skills and experience meet the qualifications of the position and stating how you heard about the opportunity.
Commercial Real Estate Specialist
Specialist job in Lawrenceville, GA
PRIMARY RESPONSIBILITIES
Study current and proposed markets and identify potential convenience store locations for company growth
Identify potential tenants for vacant spaces in owned or leased properties
Evaluate and make recommendations regarding potential acquisitions through market research and on-site visits and competitor analysis
Manage transactions for property acquisitions, dispositions, and leasing activities
Review/interpret zoning/land use ordinances and master plans
Perform financial modeling and analysis to assess investment opportunities and project returns
QUALIFICATIONS
Proven ability to assess target market dynamics, trends, and opportunities
Experience with, and understanding of, real estate contracts and lease agreements
Strong financial analysis and business acumen skills
Familiarity with commercial real estate planning processes including zoning and regulatory requirements
Excellent communication and client management skills
Ability to work independently and manage multiple projects in a fast-paced environment
Ability to plan, prioritize, and effectively deal with ambiguity
Must be willing to travel domestically by car and air travel up to 70% with some short-notice travel required
Must have a valid drivers license and satisfactory MVR
EDUCATION and/or EXPERIENCE
Bachelors degree in Real Estate, Business, Finance, or related field
3-5 years of experience in commercial real estate or related industry
Business Relationship Specialist (Member Advocate)
Specialist job in Peachtree City, GA
Publix Employees Federal Credit Union (PEFCU) was established over 60 years ago to provide financial services with lifetime value to Publix Super Markets, Inc. employees and their families.
PEFCU Benefits/Perks:
Medical, Dental and Vision insurance plans with one option at NO cost for employee only coverage!
Generous Paid Time Off program
(approximately 3 weeks a year)
11 paid holidays per year
401(k) retirement plan and profit sharing
Pay for performance incentive programs
Time off for giving back to your community!
Tuition reimbursement
And much, much more!!!
Business Relationship Specialist
Join us as a Business Relationship Specialist and become a driving force in PEFCU's mission of becoming the preferred financial partner for all Publix associates. The Business Relationship Specialist is responsible for cultivating, strengthening, and expanding relationships with our current Select Employee Groups (SEGs) through strategic partnerships. The primary focus of this role is to make PEFCU the preferred financial institution for all Publix associates and support them in achieving their best financial lives through the education of our products and services.
In this dynamic role, you'll spearhead cultivating, strengthening, and expanding relationships with our valued Employee Group through strategic partnerships and innovative approaches in a defined territory. The territory is North of Atlanta in the Norcross, Peachtree, Chamblee and surrounding area.
What you will do…
Schedule and conduct presentations to promote membership, product and services, and drive account opening at on-site events.
Collaborate with partners to have credit union presentations and information tables in the communities we serve.
Act as a PEFCU ambassador to create robust brand awareness in a defined territory of grocery stores.
Execute the company-wide business relationship program.
Cultivate strong rapport through consistent communication and touch points via phone, email, and personal visits to retail locations.
Lead the charge in new memberships, loan referral, and building relationships with eligible individuals.
Proactively drive the engagement of our online banking, ensuring consistent messaging and branding.
Identify and capitalize on opportunities to showcase PEFCU's products and services.
Provide members with a personalized and rewarding experience
Keep abreast of the credit union's vision, products, and services to represent and promote them effectively.
Plan, organize and represent PEFCU at sponsored events, including community events, trade shows, and networking events.
Maintain reporting, tracking, and measurement of community outreach initiatives and results.
Research and recommend networking opportunities to the management.
Assist the marketing team with the opening of new branches.
What you need…
2-3 years of experience in a bank or credit union, supermarket experience a plus
Knowledge of lending theory, industry practice
Ability to work independently
Ability to build relationships quickly and effectively through listening and interacting with members and associates.
Strong interpersonal skills, including the ability to build trust and rapport
Presentation skills to create and deliver compelling presentations to effectively communicate information and ideas.
Strong financial product knowledge
Approachable and engaging
Maintain a high level of professionalism
Knowledgeable in consultative sales principles
Ability to provide exceptional member experience
Problem-Solving Skills
Ability to communicate effectively both verbally and in writing, as well as present financial products accurately
Self-motivated and goal-oriented
Ability to work in a fast-paced, member-focused environment
Planning and organization skills
Passionate about finding ways to help members and the community
Computer proficiency
Position also requires...
The flexibility to travel to multiple stores and offsite locations throughout our Select Employee Group's operating areas in a defined territory. The territory is North of Atlanta in the Norcross, Peachtree, Chamblee and surrounding area.
Occasional weekend and evening hours for special events.
Must have access to an automobile, a valid driver's license with a good driving record, and adequate automobile-related insurance.
What's in it for you…
Competitive pay
Pay for performance incentive program
Monthly car and phone allowance
Medical, Dental and Vision insurance plans with one option at NO cost for employee only coverage!
Stellar benefits/perks
Work/life balance
We are committed to improvement, driven by feedback, and focused on organizational growth. We expect and demonstrate our values
(Caring, Inclusive, Transparent, Innovative, and Accountable)
every day, creating an environment where all associates can add value and feel valued.
Apply now!
Loan Specialist
Specialist job in Lawrenceville, GA
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Auto-ApplyCollections Specialist (Credit Manager)
Specialist job in Atlanta, GA
Dallas, TX, USKansas City, MO, USWashington DC, DC, USChicago, IL, USAtlanta, GA, US Dec 25, 2025 Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team.
**Responsibilities**
+ Manages the Firm's collection processes/account maintenance at a regional level.
+ Provide excellent and thoughtful client service to hundreds of Firm clients
+ Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues.
+ Is in direct contact with the Firm's clients, including their highest level of management.
+ Act as a resource to other Credit Managers.
+ Partner with collections/accounting staff in other Dentons Offices for updates on open items.
+ Other duties as may be assigned to fully meet the requirements of the position.
**Experience & Qualifications**
+ Bachelor Degree or equivalent experience required.
+ Preferred background includes interaction with senior management personnel.
+ Business collection or law firm experience would be a plus.
+ Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred
+ Expertise with ARCS recommended
+ Proficient in Microsoft Excel and Word
+ Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals
+ Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues
**Salary**
Chicago Only DOE: $95,840 - $119,800
Washington, DC Only DOE: $99,680 - $124,600
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
_Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._
_If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._
**About Dentons**
Redefining possibilities. Together, everywhere. For more information visit ***************
**Nearest Major Market:** Dallas
**Nearest Secondary Market:** Fort Worth
Collections Specialist
Specialist job in Alpharetta, GA
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We're a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Role Overview
The Collections Specialist plays a key role in managing and optimizing the company's accounts receivable process. This position is responsible for collecting outstanding payments, resolving billing discrepancies, and maintaining positive relationships with internal teams and external customers. The ideal candidate is detail-oriented, proactive, and skilled in balancing persistence with professionalism to ensure timely collections and accurate financial records.Key Responsibilities
Initiate collection calls and follow-ups on all assigned past-due accounts.
Review and analyze aging reports to prioritize collection efforts effectively.
Collaborate closely with Customer Success Managers to address collections for key accounts.
Research and resolve customer disputes in a timely manner.
Investigate outstanding invoice balances and reconcile payment records.
Escalate complex collection issues to sales, senior management, or service teams as appropriate to expedite resolution.
Maintain accurate documentation of collection activities and communication in NetSuite.
Recommend process improvements to enhance the efficiency of the collections workflow.
Qualifications
Associate or bachelor's degree in accounting, Finance, related field, or equivalent experience preferred
1-2 years of collections, accounts receivable, or related finance experience preferred
1 year of NetSuite experience preferred
Proficient in Microsoft Excel (v-lookups, pivot tables, data tracking)
Strong attention to detail, organizational skills, and ability to manage multiple priorities
Excellent verbal and written communication skills for customer and internal team interactions
Strong analytical and problem-solving abilities
Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. PDI Technologies is unable to offer visa sponsorship for this role.
Behavioral Competencies
Collaborates
Ensures Accountability
Communicates Effectively
Drives Results
Manages Ambiguity
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
Auto-ApplyCollections Specialist
Specialist job in Gainesville, GA
Mansfield Service Partners is looking for a Collections Specialist for our Gainesville, GA location.
The Collections Specialist is responsible for minimizing risk to the company by resolving past due balances (debits and credits), monitoring credit holds, and making decisions to release or hold product and/or services based upon the parameters set forth by the Collections or Credit management teams. Additional responsibilities include collaborating with internal departments to resolve issues and reporting overall results to company stakeholders (internal and external).
Responsibilities
Past Due Balance Management and Reporting
Own front-line collections, contacting customers regarding debit and credit balances beyond the due date
Transmit any documentation needed to resolve past due balances
Log all collection activity and relevant comments into the accounting system
Provide metrics reporting (recorded) for balances 1 day past due and greater
Ensure reporting is accurate and detailed
Investigate historical data for resolution of over and short payments, disputed items, and unapplied payments, working with other internal departments when needed
Communicate with internal customers to investigate and resolve debit and credit balances
Communicate potential inability to fuel (due to credit restrictions) to all internal customers including Sales, Operations, and Dispatch
Data Analysis
Possess analytical skills to assimilate information making sound business decisions quickly and accurately
Utilize all systems and programs to analyze data, and report results
Possess knowledge of accounting and operations systems to determine and resolve any internal, set-up, contract, or billing issues
Possess a general understanding of credit files, security options, and insured accounts
Advise the Credit team of any needed increases in limits to prevent balances from exceeding limits
Understand when to escalate to management and sales to advise of cash flow issues and prevent holds
Assess exposure and compare to allowable limit to determine if credit is available for various energy products and services, obtaining approval to exceed credit limits and set parameters
Possess a working knowledge of Excel including pivot tables and lookups
Customer Service & Negotiation
Maintain excellent customer relations through professional conduct and timely, accurate responses
Notify internal customers of any accounts with ongoing issues leading to potential risk or credit hold status
Exhibit and encourage team spirit and collaboration
Communicate clearly with respect and courtesy at all times, both verbally and written, with correct grammatical usage
Customize communications and processes relative to both internal and external customers
Initiative
Embrace and exude the core values of Mansfield Oil Company: Teamwork, Conscientiousness, Innovation, Integrity, Personal Service, and Excellence
Execute the goals and expectations of the department and role with a willingness to invest additional time to achieve these goals
Own personal and professional growth including being open to coaching and recognizing training opportunities to enhance performance and skills
Develop prevention strategies to eliminate problems before they occur
Plan before taking action to ensure that the most successful process is utilized
Evaluate performance during the day and make appropriate adjustments to achieve goals
Position Requirements
Formal Education & Certification
High School diploma or equivalency required
Knowledge & Experience
Must be fluent in English
Proficiency in Microsoft Office Suite
Intermediate proficiency in Excel including vlookups and pivot tables
One-year minimum B2B collections experience or related skills required
Qualifications and Characteristics
Excellent organizational and time management skills
Strong analytical and problem-solving skills
Able to multi-task effectively and prioritize tasks according to the level of importance
Excellent communication skills (both written and verbal)
Self-motivated, self-starter with strong attention to detail
Able to perform in a fast paced, team-oriented environment
Ability to stay organized on multiple projects while performing accurate work
Work Environment
40-hour on-site work week
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
Benefits
Comprehensive benefit package (health, dental, vision, Company paid: Life insurance, STD and LTD)
401(k) plan with company match
Paid Time Off that includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non-profit agency
Parental Leave
Tuition Reimbursement
Insurance Discount Programs
Chaplain Program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.