Specialist Jobs in Smyrna, GA

About this Opportunity The Client Services Coordinator / Customer Service Representative is on a team that will handle the day to day administrative tasks and have a complete understanding of the operating systems including order processing, scheduling, handling inventory management tasks, data setup, reporting, telephone, and email support. Fun and fast paced job! This person will sit onsite in our Newnan, GA Warehouse. Responsibilities Serve as contact for client and customer inquiries, orders and issue resolution through various communication channels. Ensures that all inquiries are handled and documented in a timely and professional manner Liaison between InComm departments and 3pl client contacts or end customer. Often interfacing with all departments to ensure deliverables are being completed on time and within SLAs. Ensures Client satisfaction by preventing occurrences of nonconformities. Typically, the 1st escalation point; troubleshoots and resolves potential Client concerns, proactively identifies risk and uses the escalation protocol to communicate as required Proactively generates continuous improvement ideas including improved efficiencies and cost savings and ensures that most efficient processes are used.. This position will have a general understanding of Client requirements. Updates internal stakeholders to risk, potential opportunities, out of scope requests etc. The position will be trained in multiple areas to support redundancies are in place to service the client. This position will also be able to demonstrate knowledge of products and services provided to client and communicate as such. All other duties as assigned. Qualifications Associates or Bachelors degree preferred. Minimum 1-year experience in customer service environment. Ability to handle tasks requiring attention to detail. Ability to learn new systems. Ability to work in a fast-paced, high output environment. Ability to multitask and prioritize job tasks. Ability to work independently and in a team environment. Strong written and verbal communication skills. Accurate data entry and spelling skills. Strong general computer skills including MS Office Suite. Professional appearance and demeanor. InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law. *This position is eligible for the Employee Referral Bonus Program - Tier I #LI-LW1

D.B. Group America is hiring an Air and Ocean Import Operations Specialist to join our growing team! In this role, you handle end-to-end import operations for both air and ocean shipments, ensuring smooth coordination, regulatory compliance, and exceptional customer service. If you thrive in a fast-paced logistics environment and value customer satisfaction, we'd love to connect with you. Job Responsibilities These responsibilities include the following, but are not limited to: Responsible for timely and accurate flow of information and documents for each process, ensuring shipments are picked up and flown as booked from origin around the globe. Monitor and manage all in-transit shipments, proactively updating customers on arrival times, delays, or any transit-related issues while ensuring timely freight delivery. Generate invoices promptly and maintain accurate customer records. Provide high-level customer service to both internal and external stakeholders, addressing complex inquiries and ensuring customer satisfaction. Ensure timely and accurate documentation submission to customers and brokers for customs clearance, promptly resolving any discrepancies to avoid delays. Ensure strict adherence to company policies, SOPs, tariff compliance, and industry best practices while maintaining accurate data input in operating systems (CargoWise). Conduct detailed job costing analysis, ensuring all payables, receivables, and accruals are accurately forecasted and managed as per company guidelines. Support and mentor junior team members, providing guidance on best practices and process improvements within import operations. Prepare and submit regular reports to the Branch Manager, providing insights on shipment status, operational performance, and any challenges encountered. Any other duties/projects as and when assigned by the reporting manager as per business requirements. Skills Required • Bachelor's degree preferred • Minimum 4 years of work experience in the freight forwarding industry. • Knowledge of import and export air and ocean freight management • Computer Knowledge is a must (Cargowise will be a plus) • Attention to Details and Organised • Excellent time management skills and should be able to multitask. • Good Communication and Customer Service Skills • Ability to work independently and as part of a team.

AJ Madison, a leading Appliance retailer is looking for a seasoned Customer Advocate to support our existing and growing clientele. The Customer Advocate will liaise cross-departmentally to provide critical, strategic support services to our sales staff throughout the lifecycle of our customer's appliance purchasing experience. Responsibilities include, and are not limited to: Support and provide immaculate service to customers in person Provide timely and accurate information to customer inquiries in a fast-paced environment Build rapport with customers and engage with them in an inviting, friendly, and professional manner Process customer orders and changes, according to corresponding policies and procedures Complete precise data entry Escalate unresolved issues in a timely manner, following policies and procedures Research required information using all available resources to satisfy customer inquiries Maintain a dynamic knowledge of all company procedures and policies Qualifications: A minimum of 4 years' experience working in a customer service role Superb communication skills, written and verbal Must have excellent email demeanor, exuding confidence with a clear, inviting, and professional tone Excellent computer skills and comfort in navigating multiple systems, proficiency in Microsoft Office Excellent time management skills Must be able to prioritize tasks efficiently with minimum direction Detail and customer service centric

“Let goodness, fairness and most importantly, love prevail in business; profits will inevitably follow.” - NK Chaudhary, founder Jaipur living is a socially conscious luxury brand with a passion for people, products, and design. A differentiated challenger brand, Jaipur Living is known for its beautiful rugs and textiles. Jaipur Living products can be found in the finest homes, and the company prides itself in providing only the highest quality products, a transparent and ethical supply chain, and a distinctively thoughtful customer experience, with personalized support and custom offerings. Headquartered in a northwestern suburb of Atlanta, Jaipur Living designs, manufactures, and distributes rugs and other textiles through its extensive network of high-end interior designers and design firms, national retailers, and third-party ecommerce partners. The company continues to grow rapidly, experiencing double-digit annual growth every year for the past decade. This growth can be attributed to the care Jaipur Living puts not only in their customers, but their employees as well. Employees at Jaipur Living are encouraged to collaborate, think independently, and stretch the creative process to develop new ways of marketing and distributing their products around the world. In August 2022, the company opened a new studio adjacent to its headquarters that, at over 17,000 square feet, functions as a communal space for design professionals to visit to experience Jaipur Living's products. The studio encapsules not only our beautiful product but also ways Jaipur makes lives beautiful through The Jaipur Rugs Foundation. What we do for our team members: Give competitive benefits and salaries. Provide a professional and friendly work environment. Maintain a modern, sleek facility, which complements our attitudes and desires. Create opportunities for growth inside the company. Give access to an on-site basketball court and gym complete with a yoga studio and showers. Encourage employees to collaborate over an organic community garden. Our Values Empowerment • Inclusiveness • Responsibility • Progressive Learn more about our company story here: **************************************************** The Jaipur Rugs Foundation Since 2004, the Jaipur Rugs Foundation has worked to improve the lives of rug-weaving artisans in India. This is done through training, skills development, and social interventions. By focusing on the ideas and solutions that create social value, the Foundation supports the dignity and heritage of these traditional artisans, believing that healthy and sustainable communities are key to the survival of traditional rug weaving. Jaipur Living has made ethical and socially conscious global citizenship the foundation of its business. Through social initiatives and the Jaipur Rugs Foundation, the company supports a supplier ecosystem without a middleman of more than 40,000 artisans in 700 villages across India by providing them with a livable wage, access to health care, leadership education, and opportunities for personal growth and development. Combining time-honored techniques and of-the-moment trends, every Jaipur Living product is as ethically and responsibly made as it is beautiful. Learn more about the Jaipur Rugs Foundation here: *************************** Overview We are adding a highly motivated and energetic Customer Success Specialist to our team. At Jaipur Living, our Customer Success Specialists help our company thrive and grow by not just maintaining but improving our customer's experience in this ever-evolving industry. Our client base consists of many different distributers from boutiques to major retailers, so it is important for our Customer Success Specialists to be adaptable and have excellent communication skills. Essential Duties & Responsibilities: Directly assist our sales team by managing the customer experience for a territory, along with answering inbound calls, emails, and possibly live chats. Act as a brand ambassador and knowledge source when it comes to our values, product, policies, and procedures. Provide customers with positive interactions by fulfilling their needs and answering questions timely and accurately. Work cross-functionally with the Distribution Center, Accounting, Sales, and Planning teams to fulfill customer requests and resolve order issues both professionally and in accordance with the Customer Success department standards. Master our internal operating systems to effectively manage open orders and ensure timely release to the Distribution Center for shipping. Communicate quickly and effectively with customers and team members. Skills & Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 2-4 years of B2B/corporate customer service experience Exceptional time management, organizational, multi-tasking, and follow-up skills Excellent communication and interpersonal skills with the ability to collaborate effectively across teams. Exhibit strong professional business acumen with effective communication and the ability to build and maintain customer relationships Strong problem-solving skills with the ability to handle complex customer inquiries independently Experience with Microsoft Office (specifically Outlook, Word, and Excel) Proficiency in navigating and utilizing ERP systems and cloud-based business solutions Hands-on experience using Salesforce or a similar CRM platform is preferred but not required Call-center experience is a plus! Physical Requirements: Remaining in a seated position for long periods of time Standing is to remain on one's feet in an upright position without moving about The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by schedules breaks and/or lunch period Lifting and transporting items that could weight up to 25 pounds Entering text or data into a computer by means of a traditional keyboard Expressing or exchanging ideas by means of the spoken work to impart oral information to clients and talent and convey detailed spoken instructions to other workers accurately and quickly The ability to hear, understand, and distinguish speech and/or other sounds such as in person and telephone Clarity of vision to see computer screens and workspace Employment at Jaipur is contingent on the completion of a criminal background check and a drug screen, with the results being negative. Jaipur employees are subject to pre-employment, post-injury, post-accident, reasonable suspicion and random testing for illegal drug usage. Management retains the discretion to add or change the duties of this position at any time.

We are looking for a skilled HVAC Controls Service Technician to install, troubleshoot, and maintain building automation and HVAC control systems. The ideal candidate will have hands-on experience with control technologies and a strong understanding of HVAC operations. Key Responsibilities: Perform service, diagnostics, and repairs on HVAC control systems (DDC, BACnet, etc.). Calibrate, program, and maintain system controllers and sensors. Respond to service calls and provide technical support to clients on-site. Document service activities and communicate findings with the project or service team. Ensure systems operate efficiently and meet performance specifications. Qualifications: Experience with HVAC controls and building automation systems. Strong troubleshooting and technical skills. Ability to read wiring diagrams and technical schematics. Valid driver's license; EPA certification is a plus.

As part of Allen Media, Weather Group Television is one of the most trusted brands in the industry and is a leading source of weather-related news and information. We enjoy state of the art technology in our facilities, and we are always growing and enhancing our technology tools to better provide for our customers. The Broadcast Systems Specialist role provides technical integration and support services for all broadcast and streaming television and IT systems as needed by Weather Group Television and Allen Media. This is a great opportunity for an established broadcast facility and video systems specialist to expand their skills in engineering technical systems management. We welcome candidates who want to work in a strong team atmosphere, and who can think creatively while supporting our live production environment. We design systems that enable us to provide state-of-the-art production services for Weather Group Television & Allen Media operations. The Broadcast Systems Specialist will participate in engineering group projects, review designs submitted by other internal and external design resources, and will lead efforts to make sure all document and technical standards are supported and met. They will integrate broadcast and IT technical equipment using clean and easy to support wiring practices, troubleshoot technical issues by utilizing a solid knowledge of a mixed analog/digital, SDI/IP broadcast environment, and will assist in providing engineering support. The Broadcast Systems Specialist may be occasionally called on to help support project development on systems by assisting our design engineering staff on key initiatives. Reports to the Manager of Broadcast Integration. Responsibilities Provides integration, and customer support for engineering, live broadcast, streaming, and production facilities related departments within The Weather Group Television Atlanta facility. Helps engineering troubleshooting and can assist with preventive maintenance of television broadcast production facilities. Performs checks of facility technical wiring and equipment to ensure performance meets required specified standards and production functionality. Maintains departmental records which include, but are not limited to, Engineering Service Request forms, parts and equipment inventories, equipment maintenance & repair histories, and system drawings. Proactively communicates the status of engineering project completion and issue resolution to Engineering Management and Broadcast Engineering customers. Must be competent in reading wiring schematics, architectural drawings, cable pinouts, and interpret designs. Have the ability to fabricate equipment racks and install broadcast equipment based on rack elevation designs. Accepts new assignments and technological projects as required by an ever changing dynamic broadcasting environment. Qualifications Required Minimum of two years technical system integration in a live broadcast environment. Is proficient in the use of industry standard cable types, connector installation, integration tools and techniques. Must be able to work in a multitasking environment. Must be able to partner with a team to successful tasks completion. Must be a self-starter and be able to work independently. Must be able to lift and move equipment as required. High school diploma or GED required. Able to work shifts and times as required. Desired CTS certification is a plus. Must be knowledgeable on OSHA regulations. Experienced in working in structured cabling environments. Allen Media Group is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, age, disability, religion, veteran status, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to these characteristics. We are dedicated to providing a workplace free from harassment and discrimination.

SAMPA, founded in 1994, is one of the world's largest brands for heavy-duty commercial vehicle parts. We operate globally from our headquarters, factories, and engineering departments in the city of Samsun on the Black Sea coast. As Turkey's leading parts brand, Sampa was recently presented with the ISO 500 manufacturing award for excellence. Sampa is a unique company for several reasons. Our production area covers 150,000 square meters and includes 13 factories with integrated R&D facilities that design, manufacture, and produce all materials and parts components. Sampa's workforce is comprised of 4500+ staff, including over 220+ designers and test engineers. They design, develop, and manufacture products for warehouses around the world. Not only do we design and produce the highest quality parts, but we also offer a far wider variety, beyond any competitor, including 24 different families of truck-specific components, totaling more than 60,000 reference parts. Responsibilities: Provide customer service by providing quotes, placing orders into SAP, investigating and resolving issues, and responding to customer/sales inquiries Maintain customer database using SAP Support warehouse with receiving and inventory management. Prepare and analyze inventory management reports Support all departments with management reporting, as well as providing backup documentation to internal and external customers (BOL's, POD's, etc) Interface with service providers in matters related to imports, exports, customs clearance, etc. Ideal Qualifications: Five years of prior experience in customer service and order entry Degree strongly preferred (Bachelor or Associate) Strong analytical ability and problem-solving skills. Proficient in MS Office (Excel skills required) SAP or other ERP experience Detail oriented and focused. Benefits: Healthcare, Vision, and Dental Insurance offered…up to 100% paid for employee and 75% paid for dependents 401(k) with company matching up to 4% of gross wages Three weeks PTO Competitive compensation based on experience and skills level

The Entry-Level Technical Support Analyst is responsible for providing advice and troubleshooting, determining, and implementing a plan for resolution for issues raised by external customers and internal resources. They work closely with many areas of the organization to include Client Services, Transformation, Engineering, and external customer resources in support of these objectives. Responsibilities include daily support process participation, customer advocacy and continuous support feedback to the Customer Success team. ROLES & RESPONSIBILITIES: Technical Services Functions Operates Care Logistics' 24/7 technical support services in partnership with Manager, Customer Support Ensuring customer satisfaction post software implementation by independently providing support to customers who are experiencing problems or issues with a product or service. This may involve troubleshooting hardware or software problems, answering technical questions and providing guidance on product usage via email or phone Communicating with customers in a clear and concise manner. This may involve explaining technical concepts in non-technical language or translating complex technical information into easily understandable terms Serve as an advisor to post live customer technical resources or application administrators to isolate root causes of technical issues and guide customer on alternative solutions Represents company as first point of contact for technical issues for post live customers Exercise discretion and independent judgement to evaluate technical impact to customer operations, consider multiple possibilities for resolution and determine need to escalate issues resulting in the utilization of additional company resources based on severity Own coordinating triage, data collection, solution brainstorming, solution selection, solution execution and status communication during critical situations with multiple internal departments and customer resources Ensuring customer support problems are resolved promptly and effectively according to the support policies and procedures. This may involve working with other internal departments or external vendors to resolve more complex issues Documenting customer interactions, including the nature of the problem, steps taken to resolve the issue, and any follow-up that may be required Updating internal technical documentation to reflect changes in products, services, or processes. This may involve adding new information, modifying existing content, or removing outdated information. Maintaining technical knowledge by staying up to date with the latest company product developments and technical trends to provide effective technical support to customers Participating in after hours on-call, utilizing additional support staff and other Solutions Delivery resources as needed Reporting customer related activities, issues, escalations, and enhancements accordingly to management in adherence to support policies and procedures Providing assistance with customer data analysis and analytics requests Conducts job duties in accordance with the Corporate Values and Culture Respects all individuals without regard to their position. Understands that there is no class system. Seeks first to understand before responding, doesn't rush to judgment. Takes ownership of self and working team. Conducts self with intellectual honesty; is willing to admit mistakes and understands strengths and weaknesses. Believes and operates under the principle “If it's to be, it's up to me” Functions in a fail-safe environment that forgives and focuses on solutions. Will encourage and support other associates, creating an environment to be one's best. Communicates problems directly, not engaging in rumors or gossip. Embraces a “Team-First” vs. “Me-First” attitude. Understands that the possibilities for success are limitless when one is impervious to who gets credit. Doesn't take credit for other's accomplishments and will give other's credit with praise and recognition. Always tries to do what's right with a firm sense of integrity and ethics, behaving in a manner consistent with principles of moral conduct. QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS: Bachelor's degree or certifications in related technical field required Experience with Windows and Microsoft Office required 1 - 2 years of customer service experience preferred AWS Cloud experience desired Knowledge of Linux/Unix systems desired Knowledge of SQL desired KNOWLEDGE, SKILLS, AND ABILITIES: Ability to develop strong and productive working relationships with others Ability to form strong team bonds and enhance team performance Good organizational and quality management skills with ability to handle multiple, competing tasks and priorities Ability to cope with innovation and methodology changes in a fast-paced environment Good interpersonal skills with ability to effectively communicate with a diverse group of stakeholders (prospects, clients, hospital executives, nurses, implementation staff, etc.) Good oral and written communication skills Good customer management skills Good time management skills Good observational skills to collect data and validate information Good critical thinking skills to resolve incidents quickly and consistently Good analytical skills with the ability to critically evaluate information gathered from multiple sources, reconcile conflict using independent judgement, relay high-level information with details to appropriate resources Ability to contribute to and maintain technical documentation

Work for a leader in the custom packaging industry with an amazing culture and a collaborative team! Fulltime perm-hire position with the flexibility to work hybrid, 3 days in office and 2 days remote, after training. Values and behaviors we look for: Strive for excellence, treat mistakes as opportunities for learning and growth. Have resilience and drive with accountability and responsibility when something doesn't go as planned. Embrace change and be nimble though the dynamic and evolving environments. Nurture the connections you make, bolster your network with reliable and innovative ideas. What will I do? As a Client Management Specialist, you will assist with managing client product and business portfolios. This position encompasses the administration of client activity relating to composing client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets. The role works closely with clients, suppliers, and internal teams to best meet client needs. If you like building innovative product solutions and feel a sense of responsibility for providing outstanding service to a client, this role is a great fit! The Client Management Specialist is the primary person responsible for following and managing an order from inception to payment. Communication, detail orientation, accountability, positivity, and time management are key to success. You will ensure that client portfolios and sales teams align to and emulate the company's policies, procedures, and behavioral expectations. We lead with quality and heart in every interaction. You will communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers. You will assist with initiating quotes in support of client product requests. You will receive, process and place client orders including scheduling shipment of goods via land, air and or sea. You will own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans. Within the ERP system (Epicor) you will capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse. You will work with Corporate Depts to ensure orders are processed for billing in a timely manner and drive the prompt collection of invoices. This role is responsible for working directly with clients and sales teams within the Sales Department and closely coordinate with various departments within the corporate office. You will have a dotted reporting line into the Sales Manager and report to the branch Office Manager. Role Requirements High Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools - such as Microsoft Teams, Webex and Zoom highly preferred ERP (Enterprise Resource Planning) system experience required. Ideally experience in a corporate sales and service environment is preferred This role offers the opportunity to work a hybrid working model following training. Submit your resume today!

Key Responsibilities: • Monitor and Evaluate: Regularly review and assess service desk interactions, including phone calls, emails, and chat sessions, to ensure adherence to company standards and procedures. • Quality Assurance: Develop and implement quality assurance processes and guidelines to maintain high service standards. • Performance Analysis: Analyze performance metrics and trends to identify areas for improvement and provide actionable insights to the service desk team. • Feedback and Training: Provide constructive feedback and training to service desk management to enhance agent performance and customer service skills. • Reporting: Generate detailed reports on service desk performance, highlighting key findings and recommendations for improvement. • Collaboration: Work closely with the service desk team, management, and other departments to ensure a cohesive approach to service quality and customer satisfaction. • Continuous Improvement: Stay updated with industry best practices and incorporate them into the service desk operations to continuously improve service quality.

Loaner Vehicle Specialist The Loaner Vehicle Specialist is responsible for managing the intake, inspection, maintenance, and return of loaner vehicles in a fast-paced automotive service department. This role ensures the safe handling of vehicles, provides excellent customer service, and maintains accurate records of loaner agreements. The position requires attention to detail and collaboration with other specialists to ensure smooth operations. Key Responsibilities: Customer Interaction & Loaner Vehicle Intake: Greet customers and provide guidance as they drop off their vehicles for service. Instruct customers to leave keys in the cup holder and ensure all personal items are removed from the vehicle. Escort customers to the waiting area and inform them they will be called by name for checkout. Loaner Vehicle Preparation & Inspection: Use the TSD app to scan vehicle barcodes, gather customer details, and retrieve necessary paperwork from the Advisor's office. Retrieve the customer's vehicle from the parking lots (400s, 200s, or Westside) and move it to the service lane. Perform a thorough exterior and interior inspection of the vehicle, documenting any damage in the TSD app. Verify that the vehicle is free of personal belongings, inspecting areas such as the glove box, center console, trunk, and sun visor. Update the TSD app with mileage, fuel level, and close the loaner agreement. Lock the vehicle and place keys in the designated wash bucket in the lane loaner box. Fueling and Charging: Refuel gas vehicles using the gas truck or place EVs on chargers if fuel or charge levels are low. Ensure the correct status (e.g., 'Charging' or 'Needs Fuel') is noted on the keychain and the keys are returned to the lane loaner box. Vehicle Maintenance & Repairs: If a returned loaner vehicle requires maintenance, take the loaner key to a Service Advisor to initiate a repair order (RO) for the necessary repairs. Lot Inspections & Key Management: Conduct daily lot walks to identify and inspect all loaner vehicles currently on the property, checking for fuel levels, charging percentages, and general condition. Perform key verification by cross-referencing the loaner keys with the vehicles in the lot, ensuring all keys are accounted for. Place verified loaner keys into the cashier's box for secure storage. Morning Loaner Process: Retrieve loaner keys from the cashier's box and organize them in their designated spots within the lane loaner box. If temperatures are below 32°F, stage three vehicles with engines running in the express lane to defrost windshields. Damage Reporting & Communication: Document any identified damage (interior or exterior) in the TSD app and immediately report any issues to Craig or Jay. If a vehicle is not found during the lot walk or if discrepancies arise, promptly report these to the appropriate supervisor. Additional Responsibilities: Regularly monitor the fuel level of the gas truck and refuel as needed. Collaborate with the team to maintain an organized and efficient loaner vehicle lot. Assist with any additional tasks as assigned by the Loaner Coordinator or Service Manager. Qualifications: High school diploma or equivalent. Previous experience in automotive service or customer-facing roles is a plus. Strong attention to detail and ability to perform inspections. Ability to work efficiently in a fast-paced environment. Basic knowledge of automotive systems and terminology is preferred. Must have excellent communication skills and be able to work collaboratively with others. Valid driver’s license with a clean driving record and 5+ years of driving experience. Ability to lift and move up to 30 lbs. Working Conditions: The position requires standing, walking, and occasionally lifting. Work is performed both indoors and outdoors in various weather conditions. Schedule: Full-time, with shifts to be determined based on service department needs. This job description outlines the key duties and responsibilities for the Loaner Vehicle Specialist role. The ideal candidate will be organized, customer-focused, and proactive in managing loaner vehicle operations efficiently.

Support Sales team as the product expert for the liquid packaging line. Responsibilities: General Maintain high level of product knowledge and application Perform product training for sales and after sales, project managers and engineers Sales Support the sales department / business units in the achievement of sales targets Support the sales department / business units in preparation of quotations Maintain the product related data and information within the relevant tools (e.g. sales related information in respect to Camos, engineering related information, such as: part numbers, drawings, bill of materials), or assembly related information, such as drawings Assist all relevant departments during: Customer consultation, costing gathering, negotiation, quotation, technical and commercial clarification (in particular: performance guarantees), and order execution Improvement and Development Collaborate with sales department / business units and determine required solution improvements and innovations Collaborate with technology owner and determine effective implementation strategies Provide assistance during improvement and innovation development All other duties as requested Educational Requirements: Bachelor's in mechanical or process engineering, or other technical degree Experience: 3-5 years of experience in packaging industry or other industry related field, experience in applications engineering Skills: Exceptional technical aptitude with an understanding of technical and commercial terms Ability to read architectural, mechanical and electrical blueprints with a solid understanding of basic electrical and mechanical control systems Advanced English communication skills, second language would be an asset (Spanish, German) Advanced computer skills (MS Office, AutoCAD, Inventor, Solid Edge) Ability to travel

Essential Duties & Responsibilities: Greet and acknowledge all customers, ensuring a positive shopping experience and maintain the highest degree of customer service every day. Develop and foster positive relationships with customers to ensure return business. Assist customers and stylists by utilizing extensive knowledge of department merchandise, including fit, styling and trends. Ability to balance multiple customers in a fast-paced environment. Maintain a strong and active presence on the selling floor. Ensure presence on floor during peak sale hours of 11AM - 4PM, consistently driving business. Educate stylists by conducting product knowledge meetings, emailing stylists pictures of new receipts, sharing updates on best sellers and trends. Drive trunk show sales for assigned departments. Assist with styling, fittings and presentations for in-store and off-site events. Ability to work store events, varied hours/days, including nights, weekends and holidays as needed. Assist stylists with pulling stock and locating merchandise. Timely assimilation of new merchandise onto the sales floor with correct tagging and worked into back stock areas. Maintain inventory and stock room organization. Provide Front Desk/POS backup and support as the needs of the business dictate. Follow up and complete Slack requests in a timely manner. Completion, accuracy and timeliness of markdowns, transfers & RTVs. Ensure consistent company email communication and follow up. Assist with recurring physical inventory, as requested. Ensure the department is clean, neat and organized; adhere to merchandising and presentation standards. Maintain professional and supportive relationship with fellow team members, providing backup sales and support as the needs of the business dictate. Additional responsibilities may be added as the needs of the business evolve. Qualifications: 3+ years previous retail experience in a luxury environment preferred. Experience in working in a commissioned environment preferred. Experience in building clientele. Excellent organizational skills and ability to prioritize tasks. Highly motivated and results driven. Excellent communication skills. Ability to direct and resolve customer service issues, etc. Basic computer skills. Maintain a fashionable and daily styled personal appearance. Physical Demands: Speaking/Hearing: Ability to communicate information to customers. Standing: Remain upright on feet for sustained periods of time. Walking: Ability to move throughout the store. Flexibility including bending, stretching and lifting. Ability to lift up to 30 pounds, ability to move/carry product. Visual acuity to perform an activity such as viewing a computer terminal. Use of hands and fingers to handle or feel. Education: High School education or equivalent. Tootsies is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are seeking a dedicated Enrollment Specialist to join our team. The Enrollment Specialist will guide prospective students through the enrollment process for our investing academy, ensure they are well-prepared for class, and follow up on their progress throughout their journey with us. Our Enrollment Specialists love people and have exceptional relationship-building skills. You will quickly bond with your prospect, establishing a strong rapport that allows you to fully explore their reason for seeking our education. Extensive and ongoing sales training is provided. Job Responsibilities: Sell financial/trading education and related products. Demonstrate a thorough knowledge of live classes, products, and extended services being offered by Trading Academy . Understand the general environment and terminology of the financial services, investing, and trading industry. Close at least 30% of all [assigned] initial free class (Market Timing Preview (MTP)) attendees. Contact prospects (Leads) and customers (Contacts) by telephone to discuss new enrollments in an MTP, Market Timing Orientation (MTO), classes, or Continuing Education. Respond to leads within 24 hours with zero new leads by the end of each day. Convert all newly assigned leads to contacts in the database daily with zero remaining Prospec t, Prospect-Workshop, and No Interest leads in the lead status dashboard and convert additional Continuing Education sales each week in the “Salesforce” database. Generate 50% or greater in MTP registrations from newly assigned leads and those already assigned “unconverted” leads in the database. Manage Prospects Attendance at MTP s. Verify attendance for each prospect within 24- 48 hours prior to an MTP. Maintain a show rate of 40% or higher. Conduct Continuing Education meetings with Students. Schedule & hold a follow-up meeting with each Student while in the center for class. Maintain follow-up calls with Students based on agreed date. Ensure students are engaging with their Student Support Specialist. Update Contact Status for all contact records. Primarily use Call Queue (CQ) for all contact calls and engagements and for scheduling any meetings, as it is linked directly to Salesforce (SF). Match student learning needs and goals with course content, training options and upcoming classes. Maintain contact with Students to discuss additional educational needs. Keep an appropriate trail of notes recorded in the database (Call Queue/Salesforce) for each action taken. Follow up with interested prospects that do not purchase at any OTA events. Follow up on opportunities automatically generated in (CQ)for each non-buying MTP Attendee and follow up on schedule. After the auto-generated opportunities then, continue to mine the database. Build excellent ongoing relationships with students and provide continuous consultation and resources on learning objectives, course offerings and Continuing Education. Review Potential Opportunities and initiate contact with customers. Document each call and follow-up task in CQ/SF. Maintain a consistent sales pipeline of new opportunities with Grads and close sales for Continuing Education. There should be no opportunities with a past Expected Close Date . Provide ongoing customer service and support. Ensure that commitments made to students are met and questions are answered. Ensure students are utilizing their Student Support options. Any other duties assigned by the Center Owner and Management. All duties and tasks assigned must be completed on time and meet the requirements outlined. Experience, Education, and Qualifications: 5 years of sales experience with at least 2 years in a consumer-based environment is preferred. A Consultative Sales Skill Set = the ability to connect and gain trust! Building continuous and productive relationships with our students. Ability to work some weekends every month and occasional evenings as needed. The ability to regularly exercise discretion and independent judgment. Excellent verbal and written communication skills are required. Basic computer skills and proficiency in Microsoft Office applications (Word, Excel, Outlook) is also a must. Salesforce.com experience is a bonus! Basic computer skills and proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) preferred. Experience with CRM tools (Salesforce) is desired. Experience selling financial products or education is preferred. High School diploma required; some college and college degree preferred. Physical Requirements: Ability to work some evenings as necessary. Some weekend work will be required.

Southern Reins Logistics, LLC is a full-service freight brokerage dedicated to delivering tailored freight solutions that meet our clients' unique needs. Specializing in custom logistics planning and strategic carrier matching, we ensure each shipment is handled with precision, transparency, and efficiency. As an Operations Specialist, you will play a vital role in ensuring timely, cost-effective, and efficient operations, contributing to the overall growth of the company and the satisfaction of our clients. The ideal candidate will be responsible for negotiating competitive rates, booking shipments, and maintaining strong relationships with carrier partners. Responsibilities: Negotiate competitive rates and foster long-term relationships with carriers to support sales efforts and enhance carrier relationships. Independently book and schedule shipments with carrier partners; track and trace all loads to ensure timely delivery. Communicate with shippers and receivers to schedule pick-up and delivery appointments, ensuring smooth logistics operations. Resolve any issues that arise with carriers, ensuring swift resolutions to maintain operational efficiency and client satisfaction. Stay informed on market trends, shipping lanes, hot spots, and industry conditions to remain competitive within the logistics market. Accurately enter data into the Transportation Management System (TMS), including load booking, rate confirmations, bill of ladings (BOL), accessorials, and shipment notes. Post available loads and engage with carriers to ensure full coverage of shipments; use discretion to select the best options for booking. Provide regular shipment updates to customers, maintaining clear and open communication to manage expectations. Request and review proof of delivery from carriers before uploading into the TMS for accurate record-keeping. Maintain a high level of office organization and efficiency, contributing to a productive and collaborative work environment. What we look for: Bachelor's degree strongly preferred, or equivalent experience. 1+ years of experience in the logistics industry is preferred. Ability to speak, read, and write in English fluently. Proficiency in Spanish or another second language is a plus. Exceptional customer service skills and ability to solve problems effectively. Strong organizational and multitasking abilities. Our Benefits: Competitive base salary + commission and bonus incentives Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability 401(k) with Company Matching Generous PTO + Company Paid Holidays Casual dress code Are you a highly-motivated individual who desires a rewarding career in the non-stop world of the freight brokerage industry? Do you want to work in an energetic culture with excellent career growth while learning from our industry-experienced team members? Then we invite you to apply!

Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an Legal Intake Specialist to join our Atlanta office. The Legal Intake Specialist spends most of the workday reading, writing, cross referencing, checking and validating information. The Legal environment is a fast-paced and deadline driven, so working with a sense of urgency is a must. Ideal candidates are tech savvy and able to quickly learn and adapt to new systems and processes. An assertive communication style and solid written/verbal communication skills are required. The Legal Intake Specialist communicates frequently with attorneys, either in writing or in-person. Proficiency in Microsoft Office is required. The hours for the position are from 9am to 6pm in the office. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Job Responsibilities and Essential Duties Works within Upfront (SAP billing system) each day to ensure matters are opened properly in accordance with FMG standards Communicates efficiently and concisely with Legal Assistants and Attorneys regarding possible issues related to the matter opening process and follow up with obtaining complete and accurate information Works proactively, with a systems mindset, to eliminate conflict issues down the line Inputs new client information and works quickly and accurately to get case matter numbers assigned so that the attorneys can begin billing time to those matter numbers Cross references insurance carrier guidelines and attorney correspondence with clients to ensures assigned case rates are correct, update rates on existing matters as necessary Clearly and quickly communicates the pertinent details of a case, upon request Closes requested matters, monitors supplemental party request filings Drafts, responds, and communicates with potential clients when necessary Evaluate each intake workflow in Upfront (SAP billing system) and take an analytical approach to each submission to ensure accuracy and completeness Asks thoughtful questions regarding the facts provided in Upfront ensuring that the information provided is in alignment with the system's requirements Work with Conflicts and Billing Teams to ensure matters are being maintained as required. Ability to build relationships with people in various departments, including Attorneys, Management and Staff to ensure proper outcomes Other duties as assigned Requirements Accuracy and attention to detail is essential along with an understanding of how the role affects the overall system and legal process Ability to multi-task, prioritize and effectively manage a busy desk Proficiency in data entry, processing, researching, cross-referencing and validating data Ability to produce accurate work in fast-paced environment with strict deadlines Maintains a courteous and professional demeanor, with a positive attitude Exceptional written and communication skills, track record of error free communication Ability to work with and maintain confidential and sensitive information Demonstrates consistent focus and when managing repetitive tasks Excellent critical thinking and problem-solving skills, thinks things through before acting Experience in initial case management duties such as setting up initial files, entering data, and obtaining additional information when necessary Comfortable with navigating and exploring new computer systems- computer literate Ability to learn quickly and can solve problems or navigate in unfamiliar systems with little instruction. Education and Experience Bachelor's Degree Required- Degree in Library Science, or other Data Management and research focused degree programs are preferred, Business Administration Degrees considered Computer savvy and experience with Microsoft Office (Word, Excel, Teams, etc.) required Experience using an SAP based system with conflict or billing software experience a plus Knowledge of the administrative legal process in the insurance defense space a plus Experience providing excellent customer service and understands good customer service principles What we offer you Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.

About the Company - At The Dennis Law Firm, the work we do matters. For countless Americans, we are their last line of defense against insurance companies, large corporations, or defective products. From attorneys to client support staff, creative marketing to operations teams, every member of our firm plays a crucial role in the fight for consumer rights. Our team is united by one mission: Fighting for Justice. About the Role - Our growing, high performance Personal Injury Law firm is looking for a dynamic and charismatic Intake Specialist to achieve maximum success in our intake Department. The ideal candidate is friendly, energetic, and detail-oriented. In this role, you will be responsible for speaking with prospective clients, empathizing with them on the details of their cases, and managing new client onboarding and data entry. While legal experience is not necessary, it is helpful. The ability to speak Spanish is a plus, as it can enhance communication with a broader range of clients. You will be working in a fast-paced, high-call-volume environment, so experience handling telephone calls in such settings is preferred. We will provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, are a team player, and have a passion for helping others, we encourage you to apply today! Responsibilities In this role, you will be responsible for speaking with prospective clients, empathizing with them on the details of their cases, and managing new client onboarding and data entry We will provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team Conduct initial intake interviews with potential clients over the phone Document detailed information provided by potential clients accurately and efficiently Evaluate and prioritize incoming calls to ensure timely responses to inquiries Assist in scheduling appointments for potential clients to meet with attorneys Maintain confidentiality and professionalism in all interactions with clients Qualifications The right candidate should be friendly, energetic, and detail-oriented The right candidate must also be comfortable working in an office location by themselves Sales or customer service experience is highly valued Possesses outstanding communication skills and a sense of empathy Previous legal experience is highly valued Firm knowledge of spreadsheet and data management, as well as computer skills Ability to speak Spanish is a plus Experience handling telephone calls in a fast-paced, high-call-volume work environment Must be available to work morning and evening shifts, as well as weekends Equal Opportunity Statement - The Dennis Law Firm is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression, or marital status.

About AJC Logistics: AJC Freight Solutions is a full-service logistics provider offering a complete transportation solution to our customers in over the road services, freight forwarding, and or warehousing. We specialize in the management of refrigerated cargo to the food industry, however, we do not limit ourselves to just food. We have been in business for the past 45 years serving both domestic and international customers. In the past 10 years we have focused our energy in growing our truckload brokerage business while expanding our services in ocean transportation to the Jones Act trades of Puerto Rico, Hawaii and Alaska. Our core competency is to manage the transport of merchandise worldwide with superior customer service supported by integrated management systems. AJC takes a customer centric approach, recognizing that each client's requirements are unique. Position Summary We are looking for a highly motivated Carrier Relations Specialist to join our Truck Brokerage division at our Atlanta, Ga office. The individual will be focused on providing a high level of service to carriers and transportation providers to perform critical operational duties, procurement, and negotiate competitive rates. The ideal candidate should be positive, energetic, and able to learn quickly. This is a great opportunity for someone looking to expand their logistics career with a growing company. If you are interested in joining our dynamic team, please apply! Key Responsibilities: Develop relationships with carriers and transportation providers throughout North America Book loads with carriers Carrier interface Negotiate competitive rates Manage and develop truck capacity to support sales efforts Utilize truck posting sites Transportation Management System (TMS) data entry Provide exceptional service to customers Track/trace loads Provide feedback to sales team Education and Experience: Bachelor's degree in Supply Chain or Logistics or equivalent experience required. Two (2) to five (5) years of truck brokerage experience preferred. Refrigerated experience preferred. Experience using various resources to solicit and procure capacity for both spot and contractual loads is a plus. Essential Skill & Abilities: Proactive and Results-Oriented Ability to Multi-Task Excellent Communicator Strong Attention to Detail Sense of Urgency Strong Negotiation Skills Self-Motivated Strong industry knowledge Team Player

Administrative/Billing Analyst Responsibilities: • Prepare and send invoices and statements to clients in a timely manner. • Partner with AR and collections teams; follow up on outstanding invoices • Respond to billing inquiries and provide exceptional customer service to clients. • Look up job orders and maintain accurate records of transactions. • Handle weekly/monthly billing, including invoice creation and portal uploads • Collaborate with team members to streamline processes and improve efficiency. Qualifications: • Strong attention to detail • Excellent verbal and written communication skills. • Proficient in Microsoft Office Suite and other relevant computer applications. • Strong problem-solving skills and a proactive approach to tasks.