\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position.
**Job Summary:**
NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Reno, NV. This on-site role is part of a mission-critical IT support team delivering responsive technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, manage mobile devices, and ensure end-user systems remain secure, updated, and operational. This is an excellent opportunity for a technician looking to support a high-impact federal mission while gaining experience in enterprise-level IT operations.
**Key Responsibilities**
· Provide Tier 1 IT support for desktops, laptops, mobile devices, and tablets.
· Respond to user requests via phone, email, and in-person support channels.
· Support and troubleshoot Apple iPads, iPhones, and Android mobile devices.
· Install, configure, and maintain desktop/laptop hardware and software.
· Track and manage IT service tickets and escalate complex issues as needed.
· Participate in equipment deployments and system upgrades.
· Communicate the status of pending requests, outages, and maintenance activities to end users.
· Maintain documentation and knowledge base articles as needed.
· Collaborate with server and network teams to resolve cross-functional issues.
**Minimum Qualifications**
· Associate's degree in IT or related field, or equivalent work experience.
· 2+ years of hands-on experience in a help desk or desktop support environment.
· Strong troubleshooting skills with Windows 10/11 and Microsoft Office 365.
· Exposure to supporting mobile devices in an enterprise environment.
· Strong communication and customer service skills.
· Ability to work independently in a fast-paced federal workplace.
· Must be eligible to work in the United States and pass a federal background check.
**Preferred Qualifications**
· Experience working with federal agencies or in a government contracting environment.
· Familiarity with ServiceNow, Remedy, or other ITSM/ticketing platforms.
· Certifications such as CompTIA A+, Network+, or ITIL Foundation.
**Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!**
**Our Profile:**
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (**************************
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture!
\#NAI #DICE
$46k-69k yearly est. 60d ago
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Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Specialist job in Reno, NV
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$42k-62k yearly est. 60d+ ago
Client Success Renewals Specialist
Norstella
Specialist job in Carson City, NV
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 26d ago
Help Desk Technician
Novalink Solutions 3.1
Specialist job in Carson City, NV
Anticipated 3 months but may be extended a couple months longer depending on funding Experience and Skills Required -Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role;
Detailed knowledge of:
• commercially available operating systems and applications used by the agency;
• help desk applications configuration as used for change/problem management;
• principles and practices of a computer system and peripheral devices as needed to monitor a system;
• user password security principles and practices.
Working knowledge of:
• database principles;
• network domains and login procedures;
• web browser capabilities and the difference between intranets and the Internet.
General knowledge of:
• at least one programming language, such as Pascal, COBOL, Natural, Fortran, BASIC, or html for understanding as applies to queries used in common applications;
• network troubleshooting.
Ability to:
• create and use disk images;
• provide or develop documentation of systems, jobs, programs, and audit documentation for completeness and accuracy;
• provide testing support by assisting in the monitoring of program tests and reviewing computer output and identifying errors;
• restore data from backup media;
Experience and Skills Preferred: Detailed knowledge of: departmental policies and procedures related to help desk support; agency
• change/problem management plan. Working knowledge of: hardware and software specific to an agency.
• Ability to: train and lead assigned personnel; monitor operations in the absence of a supervisor.
State Provided Items -Computer/laptop
EDUCATION AND EXPERIENCE: Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role;
Detailed knowledge of:
• commercially available operating systems and applications used by the agency;
• help desk applications configuration as used for change/problem management;
• principles and practices of a computer system and peripheral devices as needed to monitor a system;
• user password security principles and practices.
Working knowledge of:
• database principles;
• network domains and login procedures;
• web browser capabilities and the difference between intranets and the Internet.
General knowledge of:
• at least one programming language, such as Pascal, COBOL, Natural, Fortran, BASIC, or html for understanding as applies to queries used in common applications;
• network troubleshooting.
Ability to:
• create and use disk images;
• provide or develop documentation of systems, jobs, programs, and audit documentation for completeness and accuracy;
• provide testing support by assisting in the monitoring of program tests and reviewing computer output and identifying errors;
• restore data from backup media;
FULL PERFORMANCE KNOWLEDGE, SKILLS, AND ABILITIES (typically acquired on the job):
• Detailed knowledge of: departmental policies and procedures related to help desk support; agency
• change/problem management plan. Working knowledge of: hardware and software specific to an agency.
• Ability to: train and lead assigned personnel; monitor operations in the absence of a supervisor.
$33k-66k yearly est. 4d ago
IT Service Desk Specialist
Garlock Flexibles
Specialist job in Reno, NV
Provide IT support for clients remotely or at a client site. Find fixes, workarounds, and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills. May be required to travel to client sites, work weekends or after hours and work mandatory overtime when necessary.
Must have a positive can-do approach and attitude and adapt to change. Required to have effective verbal and written communication skills, good color vision, visual acuity to written material as well as product and machinery details, and change priorities as directed.
Essential Job Functions
Install and configure hardware and software
Respond to tickets in accordance with SLA guidelines
Record, track, and document the help desk request problem solving process including actions taken through to the final resolution
Respond in timely manner to requests and issues
Repair and replace equipment as needed
Align endpoints with department security policy
Provide onsite and remote support to end users
Assist in AV setups as needed for meetings
Assist new hire training for basic IT needs
Set up new workstations for users (deploying equipment, checking over account setups)
Heavy use of Windows, Mac OS, iOS and Android devices
Ability to work in Active Directory
Test new technology
Create documentation for staff for training purposes
Resolve Tier 1 support tickets
Extreme Networks Switching knowledge
Lead and participate in projects approved by management that will improve the experience of our customers and colleagues.
Identify software and systems that are non-compliant with company, customer, state, and federal policies and provide a solution to become compliant
Perform other duties assisted or needed by request of supervisors/manager.
Follow all established safety rules and regulations and utilize required safety equipment
Report defective equipment or unsafe conditions to the appropriate personnel
Maintain work area in a clean and orderly condition
Follow all company Good Manufacturing Practices & Policies
Ability to collaborate and maintain Garlock's commitment to a Food Safe environment
Skills and Knowledge
A passion for customer service and developing leadership qualities
Some college education, formal training, or equivalent experience
3 years of experience in technical, customer facing capacity.
Demonstrates exceptional interpersonal skills
Impeccable problem-solving skills
Ability to own the resolution of reported issues through to completion
Ability to conceptualize and implement new solutions that improve the experience of our technicians and customers
Excellent oral and written communication skills
Strong organizational skills and the ability to handle multiple tasks concurrently
Ability to travel to off-site locations
PREFERRED QUALIFICATIONS:
Bachelor's Degree in a related field or certifications that align with front line support.
Bilingual (English/Spanish) a plus.
Physical Requirements
Typical environment of manufacturing, machinery, and production facilities
Exposure includes but is not limited to continuous noise, scent of materials, bright workstations, machinery with moving parts
Intermittently on feet for daily on concrete floors
Period lifting material weighing up to 50lbs
Squatting, crouching, turning, twisting, stretching, climbing steps, grabbing, pulling, pushing, and bending.
Visual and hearing acuity within normal limits
It is the responsibility of all Employees to ensure that the product produced by Garlock Flexibles meets or exceeds the expectations for quality of Garlock Flexibles and their Customers. It is also the responsibility of all employees to ensure that the Hygiene of their work area meets or exceeds the Standards set in the Garlock Flexibles Good Manufacturing Practices Manual at all times .
THE DESCRIPTION ABOVE REPRESENTS THE MOST SIGNIFICANT DUTIES OF THIS POSITION BUT DOES NOT EXCLUDE OTHER OCCASIONAL WORK ASSIGNMENTS NOT MENTIONED, THE INCLUSION OF WHICH WOULD BE IN CONFORMITY WITH THE FACTORS ASSIGNED.
$41k-59k yearly est. Auto-Apply 11d ago
Area Sales & Design Specialist
Tuff Shed 4.1
Specialist job in Reno, NV
If you are Competitive, Influential, Organized with Outstanding Interpersonal Skills, we want you to join our team as an Area Sales & Design Specialist! We offer an unlimited commission program. WHAT YOU WILL DO AS AN AREA SALES & DESIGN SPECIALIST In this role, you will be responsible for driving sales growth and providing exceptional design consultation services to our clients. You will work on-site at assigned Home Depot stores, within a specific territory, managing relationships with Home Depot store leaders and associates, leveraging Home Depot employees and customer traffic to generate leads and sales. Weekend work required.
WHAT'S IN IT FOR YOU?
Eligible for a Sales Performance Incentive Bonus
Eligible to receive Earned Commissions.
A weekly minimum guaranteed subsidy payment (if earned commissions are less than the minimum guarantee.)
Total annual compensation average is $74,000 (based on 2024 Tuff Shed data) and could reach in excess of $100,000.
Hands-on training program by Local and Regional leaders.
Great benefits package and mileage reimbursement.
WE ARE COUNTING ON OUR AREA SALES & DESIGN SPECIALISTS FOR:
Working on-site, at assigned Home Depot stores including weekends, holidays, and some evenings.
Manage a sales pipeline.
Regularly plan, coordinate, execute lead generating events and leverage event sales.
Self-direction and the ability to work independently and build relationships.
Enjoy training others and communicating product knowledge.
Proven computer skills and the aptitude to learn new software.
Partner with Home Depot leaders providing updates on sales performance, merchandising and displays.
Ensure our Tuff Shed displays are presentable, clean, and maintained; signage is updated.
JOB REQUIREMENTS
Availability to work standard retail hours, including weekends, holidays and some evenings.
Proven relationship building skills
Current valid driver's license and a satisfactory Motor Vehicle Report
Tuff Shed offers a great Benefits package for our full-time employees! - It pays to be a Tuff Shed team member:
OUR COMPETITIVE BENEFITS AND REWARDS
Competitive compensation and bonus programs (based on position)
Medical Benefits including Virtual Visits- The care you need-when, where and how you need it!
Dental & Vision Benefits
Flexible Savings Account (FSA)
Employee Stock Ownership Plan (ESOP) - You're more than an employee - Get rewarded for long and loyal service with ownership interest in the Company
Paid Time Off and Paid Holidays.
401(k) plan
On-Demand Access to Your Pay! - Why wait until pay day?
Learn more about us at *****************
As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five-seven minute survey: ************************************************************************************************
SLS2021
$27k-33k yearly est. 3d ago
Business Startup Specialist I
Legalzoom 4.8
Specialist job in Reno, NV
at Inc Authority
About Inc Authority Inc Authority has been the corporate formation specialist for over twenty years. Founded in 1989, Inc Authority, and its associated companies, have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, estate and retirement planning. We are dedicated to providing the highest standard of customer service.
Inc Authority is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. We have multiple avenues of career growth with opportunities to advance with our growing organization. We promote a culture of diversity, inclusion, and work life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity.
OverviewAs a Business Startup Specialist, you'll be responsible for walking our new business owners through the process of launching their business with our formation services; all while illuminating the value of our offerings and showing clients how we can enhance their lives. You'll be more than just a salesperson-you'll be a trusted advisor to our clients and a key player in our journey!This position will be onsite at our Reno, NV office.
You will
Help entrepreneurs start businesses by consulting on and selling our business formation services
Develop and nurture strong relationships with clients, making connections that matter
Identify client needs and tailor solutions that align with their goals
Work alongside a driven team to drive sales growth and achieve greatness. Collaborate with Passion!
Embody our mission and values in every interaction, making a real difference (Service Excellence, Teamwork, Ownership, Respect, and Integrity)
Handle high-volume customer interactions while maintaining exceptional service quality
Utilize CRM software to manage leads, track client interactions, and maintain detailed records
Process client information, payments, and documentation with accuracy and attention to detail
You have
Minimum 1+ years customer service experience in call center, sales, hospitality, retail, or service industries with proven track record of excellence
High-volume phone skills with experience handling 50+ daily interactions while maintaining professional standards and customer satisfaction
Proven ability to build trust and provide consultative solutions - experience working with first-time buyers, clients making significant decisions, or customers requiring personalized guidance
Strong problem-solving capabilities including researching customer needs, resolving complex issues, and de-escalating challenging situations
Technical proficiency with CRM systems, multiple software platforms, and ability to quickly learn new technologies
Experience with data entry, payment processing, and maintaining detailed accurate records
Track record demonstrating self-motivation, adaptability across different environments, and ability to work independently or as part of a team
Actual compensation will depend on several factors but the annual average compensation is around $60,000 +
You will also receive a full range of medical, financial, and other benefits as seen below.● Medical, Dental, Vision Insurance● 401k, With Matching Contributions● Paid Time Off● Health Savings Account (HSA)● Flexible Spending Account (FSA)● Short-Term/Long-Term Disability Insurance● Plus other wellness benefits to include: Fertility Mental Health One Medical Fringe lifestyle benefits up to $250 Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.
$60k yearly Auto-Apply 60d+ ago
Test Content Services Specialist
Psi Services 4.5
Specialist job in Carson City, NV
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 9d ago
Quality Operations Specialist
Welbehealth
Specialist job in Carson City, NV
WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants' lives. Under the supervision of the Quality Operations Director (QOD), the Quality Operations Specialist is accountable for the maintenance and oversight of the WelbeHealth Quality Operations (QO) program. This role monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures, as well as coordinates WelbeHealth audits
**Essential Job Duties:**
+ Collaborate with the QOD on the development of Quality Improvement (QI) Program initiatives and priorities
+ Serve as a primary resource for QO Coordinators to ensure accurate application of quality policies and procedures
+ Coordinate messaging for the QO team, including maintenance of email inboxes and other communication platforms
+ Collect, analyze, and generate reports for regulatory QO department data including that specified in the QI plan, HPMS, and required by state and federal regulations
+ Assist with auditing and ensuring timely completion of all regulatory requirements
+ Gather universe data elements for PACE and mock audits, and support data requests during audits
+ Complete investigations and notifications, along with the grievances, appeals, and HPMS processes as needed
**Job Requirements:**
+ Bachelor's degree in a relevant field; master's degree in relevant field preferred; professional experience of five (5) years may be substituted
+ Minimum of two (2) years of work experience in QI in a healthcare setting
+ Experience and knowledge of healthcare compliance, including PACE-specific program compliance; PACE experience is highly desired
+ Experience with managing data and conducting analyses using productivity suite software, including complex spreadsheets
+ Extensive Microsoft Office Suite, Smartsheet, and Health Information Management experience
+ Highly motivated, self-directed, able to execute tasks in a quickly changing environment, and able to make sound decisions in emergency situations
**Benefits of Working at WelbeHealth:** Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
+ Standard business working hours
+ Full medical, dental, and vision insurance, beginning day one
+ Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
+ And additional benefits
Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation
$68,640-$89,535 USD
**COVID-19 Vaccination Policy**
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
**Our Commitment to Diversity, Equity and Inclusion**
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
**Beware of Scams**
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
$68.6k-89.5k yearly Easy Apply 4d ago
Specialist, Revenue Cycle - Managed Care
Cardinal Health 4.4
Specialist job in Carson City, NV
**Remote Hours: M-F 8:30-5:00 pm EST (or based on business needs)** **_What Contract and Billing contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration, customer and vendor pricing, rebates, billing (including drop-ships), processing charge backs and vendor invoices, developing and negotiating customer and group purchasing contracts.
+ Demonstrates knowledge of financial processes, systems, controls, and work streams.
+ Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
+ Possesses understanding of service level goals and objectives when providing customer support.
+ Demonstrates ability to respond to non-standard requests from vendors and customers.
+ Possesses strong organizational skills and prioritizes getting the right things done.
**_Responsibilities_**
+ Working unpaid or denied claims to ensure timely filing guidelines are meet.
+ Submitting medical documentation/billing data to Commercial (MCO) and government (Medicare/Medicaid) providers
+ Denials resolution for unpaid and rejected claims
+ Preparing, reviewing and billing claims via electronic software and paper claim processing
+ Insurance claims follow up regarding discrepancies in payment.
**_Qualifications_**
+ Bachelor's degree in business related field preferred, or equivalent work experience preferred
+ 1+ years experience as a Medical Biller or Denials Specialist preferred
+ Strong knowledge of Microsoft excel
+ Ability to work independently and collaboratively within team environment
+ Able to multi-task and meet tight deadlines
+ Excellent problem solving skills
+ Strong communication skills
+ Familiarity with ICD-10 coding
+ Competent with computer systems, software and 10 key calculators
+ Knowledge of medical terminology
**_What is expected of you and others at this level_**
+ Applies basic concepts, principles, and technical capabilities to perform routine tasks
+ Works on projects of limited scope and complexity
+ Follows established procedures to resolve readily identifiable technical problems
+ Works under direct supervision and receives detailed instructions
+ Develops competence by performing structured work assignments
**Anticipated hourly range:** $22.30 per hour - $28.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/12/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_All internal applicants must meet the following criteria:_
+ _Rating of "Meets Expectations" or higher during last performance review_
+ _Have been in their current position for at least a year_
+ _Informed their current supervisor/manager prior to applying_
+ _No written disciplinary action in the last year_
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$22.3-28.8 hourly 5d ago
Genotyping Specialist
University of Nevada Reno 4.6
Specialist job in Reno, NV
The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment.
If you need assistance or have questions regarding the application process, please contact our recruitment helpline at ************** or ************. For UNR Med professional job postings, please contact the Office of Professional Recruitment at **************.
Job Description
The University of Nevada, Reno is recruiting for a Genotyping Specialist with the College of Agriculture, Biotechnology & Natural Resources. This position reports to Dr. Brad Ferguson.
Genotyping Specialist supports the Nevada Center for Cardiovascular Research at UNR's School of Medicine by providing technical training, consultation, and operational oversight related to phenotyping equipment and transgenic mouse models. Responsibilities include training researchers on advanced laboratory equipment (e.g., dd PCR, echocardiography, telemetry systems), managing complex mouse colonies, and performing molecular biology techniques such as genotyping and PCR. The role also involves advising investigators on experimental design, breeding strategies, and data interpretation The position plays a key role in supporting research productivity through accurate recordkeeping, data reporting, and coordination of core services.
Required Qualifications
Bachelor's Degree and three (3) years of related work experience, OR
Master's Degree and two (2) years of related work experience
Related Experience: Molecular biology, physiology, or a related field.
Preferred Qualifications
PHD in a related field
Schedule and Travel
Travel for workshops and training related to Core B
Compensation Grade
Administrative Faculty - B
To view the salary schedule for this position, please visit: Salary Schedules and select Administrative Faculty by Grade. Salary is competitive and commensurate with related education and experience.
Remarkable Retirement
Our retirement plan is beyond compare. Your 19.25% contribution is generously matched by the University. With the faculty retirement plan, you are 100% vested your first day. Sit back and watch your retirement dollars grow! All permanent employees on an annual "A" or "B" contract who are employed at least 50% full-time are eligible to participate in the NSHE retirement program unless they are members of PERS of Nevada.
Perks of Working at UNR
Health insurance options including dental and vision - Health Insurance
Generous annual, sick leave, long term disability and life insurance - Faculty Benefits
E. L. Wiegand Fitness Center offers annual or semester memberships and spouse/domestic partner membership options. E.L. Wiegand Fitness Center
Reno is proud to be a University town! Many local businesses offer discounts to WolfCard holders
Mountain EAP supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues.
Faculty Senate is the principal representing body for faculty. Its membership includes representatives from each academic and administrative major unit of the University. Faculty Senate
No state income tax!
Grants-in-Aid for Faculty Employees
The University is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Dependents of faculty have unlimited credits, but in order to be eligible children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employee's spouse or domestic partner. Faculty Grants-in-Aid
Faculty Dual Career Assistance Program
The University of Nevada, Reno recognizes the importance of addressing dual-career couples' professional needs. We offer a dual career assistance program to newly hired faculty spouses/partners that provides resources and assists them to identify career opportunities in Northern Nevada. Dual Career Assistance Program
College/Department Information
College of Agriculture, Biotechnology & Natural Resources | University of Nevada, Reno
Yes
Full-Time Equivalent
100.0%
Required Attachment(s)
Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at ************.
Please attach the following documents to your application
1) Resume/CV
2) Cover Letter
3) Contact Information for three professional references
This posting is open until filled
Qualified individuals are encouraged to apply immediately. This search will close without notice when a sufficient number of applications are received or a hiring decision has been made.
Posting Close Date
Note to Applicant
A background check will be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
Applicants hired on a federal contract may be subject to E-Verify.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
Schedules are subject to change based on organizational needs.
University of Nevada, Reno School of Medicine
$41k-53k yearly est. Auto-Apply 45d ago
Verizon Specialist
Best Buy 4.6
Specialist job in Reno, NV
As a Retail Sales Advisor for our Verizon products, you'll help customers meet their technology needs with Verizon devices and services. You'll build rapport with retail customers and provide them with relevant and memorable product demonstrations. You'll also help achieve department revenue, margin, solutions and operational targets. Together with other employees, you'll demonstrate, promote and sell Verizon products and services within the mobile phone department.
What you'll do
Actively engage customers using selling skills to increase sales of Verizon products and services
Explain complex technology and service plans in simple terms for customers and other employees to understand
Explain product features and benefits to consumers in a way that is engaging and builds excitement
Act with patience and genuine helpfulness while assisting customers
Basic Qualifications
1 year of experience in sales, customer service or related field
Ability to work successfully as part of a team
Ability to work a flexible schedule including holidays, nights and weekends
Preferred Qualifications
Prior experience serving as a specialist in premium, luxury or complex technology solutions
1 year of sales experience
1 year of experience working with consumer electronics
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Commission-based sales incentives
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
$28k-35k yearly est. 24d ago
Home Loan Specialist I
Solomonedwards 4.5
Specialist job in Carson City, NV
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform routine data entry and validation tasks.
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Review and validate loan documents.
- Handle routine calls, emails, and/or chat responses.
- Monitor work queues and intervene as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise
Job Ref: 141857
### Place of Work
On-site
### Requisition ID
141857
### Application Email
****************************
$20-24 hourly Easy Apply 60d+ ago
Collections Specialist
Raymond West 4.3
Specialist job in Reno, NV
Raymond West is looking for a detailed Collections Specialist to join our Accounts Receivable team! As a Collections Specialist, you will establish professional working relationships with customers to facilitate the timely resolution of past due account balances. You will notify or locate customers with delinquent accounts and take the necessary steps to recover payments, primarily using the Billtrust system.
Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.
Duties and Responsibilities:
Contact customers via phone or email to determine reasons for past due payments.
Work in Billtrust to reduce past-due balances by following built-in account steps.
Review delinquent accounts and initiate collection actions based on due dates.
Report credit risks or bad debt information immediately to the manager.
Identify unapplied credits on a timely basis and clear against outstanding receivables.
Participate in Account Past Due meetings and report on delinquent accounts.
Process credit card transactions as needed.
Create follow-up schedules for past due accounts and send required statements.
Notify the manager of customer disputes within 24 hours and work towards resolution.
Handle customer calls and assist with collection inquiries.
Maintain accurate records in the company database and follow department procedures.
Required Skills/Abilities:
Strong customer service experience and mindset.
Excellent verbal and written communication skills.
Strong computer skills with proficiency in Microsoft Office and similar software.
Ability to manage a high volume of customer calls and emails (25-90/day).
Ability to manage time efficiently and follow documented processes.
Positive attitude, strong work ethic, and ability to work independently.
Basic understanding of accounting principles.
Preferred Skills/Abilities:
Experience working with Billtrust or similar cloud-based systems (a plus).
Strong reconciliation skills.
Ability to handle multiple tasks and prioritize work.
Education/Experience:
High school diploma or equivalent.
1-2 years of office experience.
Basic accounting knowledge is required.
Working Hours:
Monday through Friday: 7:30 a.m. to 4:30 p.m. (1-hour lunch)
or
8:00 a.m. to 4:30 p.m. (30-minute lunch)
Pay Range:
The hourly range for this position is $21.00 - $25.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.
Qualified candidates must be able to pass a pre-employment physical and drug screen.
Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!
Check us out at ******************** Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.
Apply on-line via the submit resume button provided.
We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
$21-25 hourly 20h ago
Collections Specialist
Raymondhandlingsolutionsecc
Specialist job in Reno, NV
Raymond West is looking for a detailed Collections Specialist to join our Accounts Receivable team! As a Collections Specialist, you will establish professional working relationships with customers to facilitate the timely resolution of past due account balances. You will notify or locate customers with delinquent accounts and take the necessary steps to recover payments, primarily using the Billtrust system.
Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.
Duties and Responsibilities:
Contact customers via phone or email to determine reasons for past due payments.
Work in Billtrust to reduce past-due balances by following built-in account steps.
Review delinquent accounts and initiate collection actions based on due dates.
Report credit risks or bad debt information immediately to the manager.
Identify unapplied credits on a timely basis and clear against outstanding receivables.
Participate in Account Past Due meetings and report on delinquent accounts.
Process credit card transactions as needed.
Create follow-up schedules for past due accounts and send required statements.
Notify the manager of customer disputes within 24 hours and work towards resolution.
Handle customer calls and assist with collection inquiries.
Maintain accurate records in the company database and follow department procedures.
Required Skills/Abilities:
Strong customer service experience and mindset.
Excellent verbal and written communication skills.
Strong computer skills with proficiency in Microsoft Office and similar software.
Ability to manage a high volume of customer calls and emails (25-90/day).
Ability to manage time efficiently and follow documented processes.
Positive attitude, strong work ethic, and ability to work independently.
Basic understanding of accounting principles.
Preferred Skills/Abilities:
Experience working with Billtrust or similar cloud-based systems (a plus).
Strong reconciliation skills.
Ability to handle multiple tasks and prioritize work.
Education/Experience:
High school diploma or equivalent.
1-2 years of office experience.
Basic accounting knowledge is required.
Working Hours:
Monday through Friday: 7:30 a.m. to 4:30 p.m. (1-hour lunch)
or
8:00 a.m. to 4:30 p.m. (30-minute lunch)
Pay Range:
The hourly range for this position is $21.00 - $25.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.
Qualified candidates must be able to pass a pre-employment physical and drug screen.
Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!
Check us out at ******************** Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.
Apply on-line via the submit resume button provided.
We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
$21-25 hourly 20h ago
Collections Specialist
Raymondwestsouth
Specialist job in Reno, NV
Raymond West is looking for a detailed Collections Specialist to join our Accounts Receivable team! As a Collections Specialist, you will establish professional working relationships with customers to facilitate the timely resolution of past due account balances. You will notify or locate customers with delinquent accounts and take the necessary steps to recover payments, primarily using the Billtrust system.
Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.
Duties and Responsibilities:
Contact customers via phone or email to determine reasons for past due payments.
Work in Billtrust to reduce past-due balances by following built-in account steps.
Review delinquent accounts and initiate collection actions based on due dates.
Report credit risks or bad debt information immediately to the manager.
Identify unapplied credits on a timely basis and clear against outstanding receivables.
Participate in Account Past Due meetings and report on delinquent accounts.
Process credit card transactions as needed.
Create follow-up schedules for past due accounts and send required statements.
Notify the manager of customer disputes within 24 hours and work towards resolution.
Handle customer calls and assist with collection inquiries.
Maintain accurate records in the company database and follow department procedures.
Required Skills/Abilities:
Strong customer service experience and mindset.
Excellent verbal and written communication skills.
Strong computer skills with proficiency in Microsoft Office and similar software.
Ability to manage a high volume of customer calls and emails (25-90/day).
Ability to manage time efficiently and follow documented processes.
Positive attitude, strong work ethic, and ability to work independently.
Basic understanding of accounting principles.
Preferred Skills/Abilities:
Experience working with Billtrust or similar cloud-based systems (a plus).
Strong reconciliation skills.
Ability to handle multiple tasks and prioritize work.
Education/Experience:
High school diploma or equivalent.
1-2 years of office experience.
Basic accounting knowledge is required.
Working Hours:
Monday through Friday: 7:30 a.m. to 4:30 p.m. (1-hour lunch)
or
8:00 a.m. to 4:30 p.m. (30-minute lunch)
Pay Range:
The hourly range for this position is $21.00 - $25.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.
Qualified candidates must be able to pass a pre-employment physical and drug screen.
Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!
Check us out at ******************** Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.
Apply on-line via the submit resume button provided.
We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
$21-25 hourly 20h ago
Collection Specialist
Micone Staffing
Specialist job in Reno, NV
Job Description We are seeking experienced collectors that have a firm grasp of the FDCPA. Qualified candidates must be self-motivated, possess good phone and communication skills, empathy towards others, and looking for a career not just a job. Our average collector makes $50K per year which is a base pay and commission. Our agents take 80% inbound and make 20% outbound calls. We pay for 100% of the employee's medical, vision and dental and 50% of all dependents.
We provide a 401K, paid holidays and sick time.
We're located in Class A office space in the heart of downtown Reno.
Most of our outbound contact is digital so we're looking for people who can take a call, negotiate a payoff and treat consumers with the utmost respect.
Not only do we require our agents to abide by the law, but we also require that they treat every consumer with respect and dignity, just how you would expect to be treated if the tables were turned.
.
$50k yearly 60d+ ago
Dynamic PC Support
Worldwide Techservices 4.4
Specialist job in Reno, NV
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$42k-62k yearly est. 7d ago
Onboarding Specialist
Legalzoom 4.8
Specialist job in Reno, NV
About Inc Authority Inc Authority has been the corporate formation specialist for over twenty years. Founded in 1989, Inc Authority, and its associated companies, have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, estate and retirement planning. We are dedicated to providing the highest standard of customer service.
Inc Authority is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. We have multiple avenues of career growth with opportunities to advance with our growing organization. We promote a culture of diversity, inclusion, and work life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity.
Overview
The Onboarding Specialist is responsible for guiding new online buyers through launching and growing their business with Inc. Authority, providing expert consultation on long-term business solutions, and building strong client relationships to ensure long-term satisfaction and mutual growth.
This position will be onsite at our Reno, NV office.
You will
* Welcome and guide new online buyers to Inc. Authority, helping them launch and grow their businesses.
* Provide expert consulting on long-term business solutions, including legal packages and bundles.
* Build strong relationships with existing clients to create opportunities for growth-both for them and your team!
* Analyze customer feedback to develop new techniques for ensuring long-term client satisfaction.
* Provide outstanding customer service, ensuring every client feels valued and heard.
*
You have
* A goal-driven and self-motivated professional who thrives in a fast-paced, high-energy environment.
* A team player who enjoys collaborating and building relationships with both clients and colleagues.
* A sales-savvy individual with at least 3 years of experience in sales (phone sales preferred).
* Open to growth and coaching, with a desire to continually improve and achieve more.
* Someone who loves people-you're great at connecting with others and providing exceptional service.
* You're tech-savvy with basic computer skills and can quickly adapt to new tools and systems.
Actual compensation will depend on several factors but the annual average salary is around $60,000.
You will also receive a full range of medical, financial, and other benefits as seen below.
● Medical, Dental, Vision Insurance
● 401k, With Matching Contributions
● Paid Time Off
● Health Savings Account (HSA)
● Flexible Spending Account (FSA)
● Short-Term/Long-Term Disability Insurance
● Plus other wellness benefits to include:
Fertility
Mental Health
One Medical
Fringe lifestyle benefits up to $250
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.
$60k yearly Auto-Apply 37d ago
Home Loan Specialist II
Solomonedwards 4.5
Specialist job in Carson City, NV
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
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How much does a specialist earn in Spanish Springs, NV?
The average specialist in Spanish Springs, NV earns between $26,000 and $95,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Spanish Springs, NV
$49,000
What are the biggest employers of Specialists in Spanish Springs, NV?
The biggest employers of Specialists in Spanish Springs, NV are: