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  • Client Support Specialist

    Usherwood Office Technology 3.8company rating

    Specialist job in Syracuse, NY

    Usherwood Office Technology is a proud family- owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding. About the Position: Usherwood is growing and we are looking to hire a customer service focused Client Services Specialist to ensure client satisfaction. The selected individual will be responsible for working directly with our valued business customers as well as Usherwood Office Technology's internal staff to address inquiries and resolve any issues; all while providing best-in-class client support. Internal communication with all departments and levels of management are vital to the success of the Client Services role. Key Responsibilities: Answer inbound inquiries via phone and email Analyze and track supply orders, assist with procuring supplies to meet demand, and process orders. Dispatch field service technicians as necessary to repair devices via inbound request from clients and third-party vendors. Review of inbound communication, service tickets, supply orders and statuses Verify client contact information and ensure any invoice charges are accurate and sent via email or USPS to the appropriate contact. Document client communication into ticketing system Process supply order replenishment and other supply order via internal warehouse stock or third-party vendors Analyze all supply requests before making decision on whether to ship or not Generate reports using Excel Qualifications: High school diploma required Minimum one year experience in a client service work environment One year experience in a call center environment preferred Knowledge of MAC/PC hardware and operating systems, Mobile devices, and printers/scanners Ability to prioritize and multitask assigned issues in a fast-paced work environment Proactive attitude of client service and integrity Knowledge of Microsoft Office and ticketing system applications Demonstrated problem troubleshooting, root cause and resolution skills Ability to work in a team environment with effective communication What we offer: Excellent benefit offerings including: medical, dental, vision, and supplemental insurance Company paid life insurance and long-term disability insurance 20 days of paid time off 401(k) plan with matching company contribution Annual company store allowance Enrollment into bonus opportunity program Key Responsibilities Equal Opportunity Employer: At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!
    $38k-47k yearly est. 5d ago
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  • RCM Specialist

    Aspen Dental 4.0company rating

    Specialist job in East Syracuse, NY

    The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 47 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Lovet Pet Health Care and Chapter Aesthetic Studio. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Revenue Cycle Management (RCM) Specialist based in our East Syracuse, NY office. Essential Responsibilities: RCM Specialists care for the people who care for our patients by performing insurance adjudication, customer service, and patient collection job functions that require superior service and attention to detail. Bring better care to the front lines by supporting the execution and achievement of functional areas and company goals. Partners with internal departments to resolve issues related to all tasks and assignments supporting the business. Point of contact for internal and external customer inquiries, which entails contacting insurance companies and/or addressing patient inquiries. Uses software and company systems to source, obtain, process, audit and analyze standard data reporting and presenting. Plans, organizes, and executes tasks and activities with urgency and in accordance with managers' delegated assignments. Responds to and resolves issues related to claim adjudication, patient and billing inquiries, while seeking managers guidance for non-routine inquiries or escalated concerns. May be required to meet position related productivity and quality standards. Other duties as assigned. Requirements/Qualifications: Education Level: High School diploma or equivalent. Job related/Industry experience preferred. Excellent verbal and written communication skills. Excellent organizational and time management skills. Excellent problem solving/analysis collaboration. Self-motivated individual with strong attention to detail. Leadership experience preferred. Additional Details: Base Pay Range: $17.00 - 21.00 per hour (Actual pay may vary based on experience, performance, and qualifications.) This position will be based on-site in our East Syracuse, NY office working a hybrid schedule of 4 days/week and 1 day remote. A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.
    $17-21 hourly 5d ago
  • Client Specialist- Dewitt/Fayetteville

    Knitwell Group

    Specialist job in Fayetteville, NY

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00129 Dewitt NY-Fayetteville,NY 13066Position Type:Regular/Part time Pay Range: $16.50 - $20.65 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $16.5-20.7 hourly Auto-Apply 36d ago
  • Commercial Review Specialist I

    Suny Upstate Medical University

    Specialist job in Syracuse, NY

    The UR-CR Specialist I is primarily responsible for ensuring that patient care services are appropriately recorded and utilized in accordance with hospital standards of quality, the policies of regulatory agencies, and the negotiated contracts with reimbursement entities. This is achieved through a thorough chart review and utilization of first-level screening criteria to ensure patients are at the appropriate level of care during the continuum of their hospital stay. The UR-CR 1 will collaborate with the medical team and the UR medical directors to establish the appropriate level of care. The UR CR 1 will act as a liaison for discharge appeals and social admissions, preparing regulatory notices for delivery to the patient Minimum Qualifications: NYS Licensed/Registered (or eligible) RN, Bachelor's Degree in Nursing, and a minimum of three years post RN licensure acute care nursing experience, or Associate's Degree in Nursing and five years post RN licensure acute care nursing experience required. Must possess comprehensive and broad knowledge of complex clinical and medical concepts and demonstrate overall proficiency in clinical conceptual understanding for purposes of level of care review. Strong communication skills, both written and verbal, as well as interpersonal skills required for interface and collaboration with leadership, colleagues, providers, Physician Advisors, regulatory agencies, and other health care-related entities are required. Strong organizational skills with the ability to manage assignments and responsibilities in a hybrid work setting, mostly independent, communicating the need for additional support or guidance when necessary. Proficiency in technology use, including PC, Windows, Microsoft applications, Zoom/WebEx platforms, etc. Preferred Qualifications: Utilization management or utilization review experience, experience with level of care screening criteria, and CMS regulations as related to hospital admissions. Experience interfacing with health care payers/regulatory agencies. Work Days: Monday through Friday, 8 am-4:30 pm, with occasional weekends and evenings Message to Applicants: Recruitment Office: Human Resources
    $53k-99k yearly est. 60d+ ago
  • Commercial Specialist

    Description Autozone

    Specialist job in Syracuse, NY

    As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For Strong customer service and communication skills. Ability to manage multiple tasks in a fast-paced environment. Familiarity with billing, inventory, and delivery processes. Commitment to safety and compliance with company procedures. Valid driver's license and a clean driving record. You'll Go the Extra Mile If You Have Previous experience in commercial sales or automotive retail. Knowledge of AutoZone systems and procedures. Experience managing or supporting a team. Strong organizational and problem-solving skills. Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Assist commercial customers with product selection and order management. Maintain accurate billing records and ensure on-time deliveries. Conduct account visits to build relationships and ensure service quality. Generate new business through outbound calls and in-person outreach. Follow cash handling procedures, including deposits and collections. Document and inspect all deliveries for accuracy and condition. Monitor and report on vehicle maintenance and safety. Manage battery consignment inventory and perform weekly stock checks. Handle returns and accident procedures according to company policy. Lead the commercial department in the absence of the Commercial Sales Manager. Promote a safe and compliant work environment for all team members.
    $53k-99k yearly est. Auto-Apply 44d ago
  • PCP/Endo Business Specialist-Watertown/Syracuse, NY

    Boehringer Ingelheim 4.6company rating

    Specialist job in Syracuse, NY

    The PCP/Endo Business Specialist is responsible for developing and implementing a plan for maximizing net sales of BIPI and co-promoted diabetes products that aligns with direction from BIPI commercial leadership and with BIPI guidelines, policies, and directives. The PCP/Endo Business Specialist will conduct their business with key targeted healthcare providers and community hospitals, and may have additional responsibilities in teaching hospitals, federal and military hospitals, managed health care facilities, group purchasing organizations, integrated delivery networks, etc. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees. **Compensation Data** This position offers a base salary typically between ($95K) and ($153,100k). The position may be eligible for a role specific variable or performance-based bonus and or other compensation elements. For an overview of our benefits please click here. (***************************************************************** **Duties & Responsibilities** + Utilizes product knowledge and demonstrated selling skills in order to influence targeted health care professionals to support the use of BIPI promoted diabetes products. Executes brand strategies to ensure that company sales and marketing messages are delivered appropriately to customers. Establishes and maintains effective communication/cooperation/coordination with co-promotion partners and BIPI employees. + Completes pre-call plans to meet key stakeholder needs. Builds discussion around customer needs and opportunities. Fosters customer network development and communication. Has accurate and timely follow-up discussions with customers. Fosters ongoing trust with customer as relationship develops. Uses appropriate BIPI Sales Training techniques to facilitate the customer decision making process. Coordinates the engagement of healthcare providers through a range of personal and non-personal channels, according to customer preferences. + Identifies top plans for customers. Engages customers in comprehensive discussions on the payer environment, co-pays, and formulary access. Works with Managed Care Area Managers to generate and sustain support for products on MCO formularies. Develops and influences an extended team to pull-through MCO decisions. Delivers on "continuation of care" model, including discharge protocol, treatment algorithms, disease management, etc. + Analyzes qualitative and quantitative territory information to optimize territory business plan and customer calls. Monitors local market conditions for changes that impact business. Develops plans to optimize allocation of key resources, including samples, co-pay cards, funds for speaker programs, and funds for in-office meals. Adjusts implementation plans on a regular basis (speaker mgmt., advocate development, etc.). Leverages opportunities that meet both territory and brand tactics. Utilizes supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account and customer records. Completes all administrative responsibilities as directed by management. Successfully completes all Sales Training requirements. + Identifies thought leaders, innovators and advocates to support BIPI products. Works with trained speakers for diabetes topics and products. Provides feedback and follow-up to speakers and attendees. Initiates contacts and network-building among advocates and customer groups. Develops plans to develop speakers and thought leaders. Manages programs and budgets to stay within standards. + Works effectively with all customer-facing roles (i.e. Account teams, Medical teams, etc.) in a given geography to meet customer needs and deliver net sales objectives. Demonstrates strong collaboration and communication as customers evolve and ownership of accounts transition from traditional to account based. + Performs all Company business in accordance with all regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIPI's excellent reputation within the medical and pharmaceutical community. **PCP/Endo Business Requirements** Bachelor's degree from an accredited institution is preferred. A minimum of two (2) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent Experience in diabetes therapeutic area preferred. History of successful performance Meets expectations for the key competencies required for this role Proficiency in Excel, Word, Outlook, and database applications Ability to travel (may include overnight travel) Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership. Valid Driver's License and an acceptable driving record Authorization and ability to drive a Company leased vehicle or authorized rental vehicle. Physical Demands / Surroundings Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs. Visual Demands Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions. Temperaments/Mental Requirements Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment. Level of Proficiency Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements. Attendance / Schedule At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment. Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities. These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed. It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. "Export Laws" means the Export Administration Regulations ("EAR") of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time. **Executive PCP/Endo Business Specialist Requirements** Bachelor's degree from an accredited institution preferred A minimum of five (5) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent Experience in diabetes therapeutic area preferred History of successful performance Meets expectations for the key competencies required for this role Proficiency in Excel, Word, Outlook, and database applications Ability to travel (may include overnight travel) Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership. Valid Driver's License and an acceptable driving record Authorization and ability to drive a Company leased vehicle or authorized rental vehicle. Physical Demands / Surroundings Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs. Visual Demands Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions. Temperaments/Mental Requirements Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment. Level of Proficiency Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements. Attendance / Schedule At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment. Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities. These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed. It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. "Export Laws" means the Export Administration Regulations ("EAR") of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
    $95k yearly 6d ago
  • Memory Care Program Specialist

    Elderwood 3.1company rating

    Specialist job in Liverpool, NY

    Salary $23 - $29.90 / hourly Overview Memory Care Program Specialist Elderwood of Liverpool Pay Range: $23.00 - $29.90 / hour (based on experience) Elderwood of Liverpool is seeking a compassionate, creative, and resident-focused Memory Care Program Specialist to join our team. This role is ideal for individuals with a background in Recreation Therapy, Occupational Therapy, or related therapeutic programming who are passionate about enriching the lives of residents living with dementia. If you have a degree in Recreation Therapy, are a Certified Occupational Therapy Assistant (COTA), or have related experience in therapeutic programming - we encourage you to apply. Position Overview The Memory Care Program Specialist provides therapeutic and social programming designed to enhance the physical, cognitive, and emotional well-being of residents. This position operates under the direction of the Director of Activities, with additional support from the Director of Memory Care. Responsibilities include planning and implementing daily memory care programming, documenting participation and progress, supporting residents during activities and meals, and maintaining a warm, supportive environment that honors each resident's dignity and preferences. Why Join Elderwood? Elderwood is a leading, trusted provider of senior care across the Northeast, offering a supportive environment where employees can grow, learn, and make a meaningful impact every day. At Elderwood of Liverpool, you'll join a compassionate team dedicated to providing exceptional care to residents and creating a positive, collaborative workplace for staff. We are committed to investing in your success through training, development opportunities, and a culture that values teamwork, respect, and quality care. Employee Benefits at Elderwood Elderwood offers a comprehensive benefits package to support your well-being, career growth, and work-life balance, including: Medical, Dental, and Vision Coverage 401(K) Retirement Plan with employer matching PTO & Sick Time Package Weekly Pay Shift Differentials (where applicable) Tuition Assistance Program Free Uniforms Employer-Paid Life Insurance Employee Referral Bonus Program Robust Employee Recognition Programs Opportunities for Career Advancement Optional Pay in Lieu of Benefits program (for eligible clinical roles) Employee Perks! 401K Retirement Plan with Company Match, Free On-Site Parking, Free Uniforms, Generous PTO & holiday package, Increased Wages, Medical, Dental, and Vision insurance, NEW Weekly Pay Schedule!, Point-earning employee reward program: redeem for prizes!, Substantial employee referral program Responsibilities Responsibilities Resident Engagement & Support Respond immediately to residents' needs and requests. Facilitate therapeutic and social activities tailored to resident interests and abilities. Support residents in achieving their highest practicable level of physical, mental, and psychosocial well-being. Provide appropriate cognitive and sensory stimulation activities. Assist with meal service and feeding (after required training). Notify the Licensed Nurse of any change in resident condition or needs. Perform additional tasks as assigned by the supervisor, manager, or Administrator. Program Planning & Documentation Complete and maintain the daily memory care calendar. Prepare resident participation reviews, daily attendance forms, and monthly progress reports. Maintain documentation in accordance with facility standards and regulatory requirements. Professional Conduct & Team Collaboration Maintain facility standards for resident care and customer service. Demonstrate genuine concern, patience, and compassion toward the elderly. Display respect for residents' rights, preferences, and confidentiality. Cooperate with team members and follow directives from supervisors. Attend departmental meetings, councils, and required in-service trainings. Offer ideas to enhance program quality and resident satisfaction. Compliance & Safety Follow all safety rules, policies, and infection control procedures. Adhere to Elderwood's Mission, Vision, Values, and Code of Conduct. Maintain HIPAA compliance in all interactions. Utilize electronic timekeeping and activity documentation systems as directed. Follow policies for use of electronic devices, tablets, and computers. Qualifications Qualifications: Bachelor's degree in Recreational Therapy, Education or related field OR Certified Occupational Therapist (COTA) OR Associates Degree (example COTA) with 1-2 years of experience in long term care Activities OR 1-2 years' experience in recreational programming in another field. Current, valid state required certification or license in the state in which work is performed or must be willing to obtain National Certification in Activities within 1 year. Certification in dementia and/or behavior management (e.g. CDT) or (will obtain within 1 year of hire) Demonstrated computer skills including Microsoft Office (Word, Excel) and web-based applications Current, valid driver license (if applicable) Demonstrated supervisory experience preferred Experience with dementia population desired This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
    $23-29.9 hourly Auto-Apply 46d ago
  • Commercial Lines Claims Specialist - Commercial General Liability (primarily New York venues)

    Utica National Insurance Group 4.8company rating

    Specialist job in New Hartford, NY

    The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including Buffalo, Boston, Charlotte, NYC, Atlanta, Dallas, Columbus, Richmond, and Chicago. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving primarily New York commercial general liability claims with moderate complexity. With skills in detail orientation and analysis, you will interpret coverage and prepare coverage letters as well as handle risk transfer. Consultation with supervisors on more complex coverage will occur as needed and this role will provide exposure to litigated claims. This position requires strong claims handling acumen with an understanding of state laws and requirements. Key responsibilities * Investigate, evaluate, negotiate and resolve commercial general liability claims in a fair and timely manner. * Thoroughly evaluate and analyze coverage and draft comprehensive coverage position letters. * Manage the defense of more complex regional commercial general liability claims in multiple jurisdictions in accordance with leading practices. * Manage non-litigated and some litigated claims. * Operate on an independent basis with little supervision and settle claims within assigned authority. * Effectively manage expenses. * Attend mediations, trials and hearings as needed to include interaction with insureds, agents, and legal representatives. * Review court decisions, laws and coverage interpretations and have a broad knowledge and understanding of the law and claim practices. * Able to work independently and serve as a mentor to lesser experienced team members. What you need * Four year degree or equivalent experience. * 5+ years of claim handling experience with commercial general liability experience preferred. * Experience in handling litigated files preferred. * Knowledge of NY venues strongly preferred. Licensing Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment. Salary range: $75,000-$109,500 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Benefits We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: * Medical and Prescription Drug Benefit * Dental Benefit * Vision Benefit * Life Insurance and Disability Benefits * 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) * Health Savings Account (HSA) * Flexible Spending Accounts * Tuition Assistance, Training, and Professional Designations * Company-Paid Family Leave * Adoption/Surrogacy Assistance Benefit * Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance * Student Loan Refinancing Services * Care.com Membership with Back-up Care, Senior Solutions * Business Travel Accident Insurance * Matching Gifts program * Paid Volunteer Day * Employee Referral Award Program * Wellness programs Additional information This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-HL1
    $75k-109.5k yearly 42d ago
  • Medical Billing Speciatlist

    Women s Wellness Place

    Specialist job in Syracuse, NY

    Job Description Seeking Full Time experienced Medical Billing or Certified Professional Coder (CPC) or Certified Medical Specialists (CCS) for busy private OB/GYN office. Monday-Friday 8:00am-4:30pm, medical & dental benefits, paid time off, group life insurance, and 401K, and short term disability. Responsibilities Include: Review, analyze and interpret complex medical information, obtain prior authorization and insurance benefits, apply specific knowledge of coding requirements and conventions in order to correctly classify code and abstract health information prior to submitting claims, review correct and appeal denials, understand and explain patient billing in a professional clear manner. Work collaboratively with the medical staff and management to ensure accurate coding and documentation practices. Qualifications: Strong oral and written communication skills Self-motivated, reliable, and dependable with excellent attention to detail Analytical mindset with the ability to manage time effectively and prioritize tasks Proficient in medical terminology Strong organizational skills and ability to work independently and within a team Good computer skills, including familiarity with relevant software Solid understanding of HIPAA Privacy rules Willingness to learn and investigate new claims, insurance issues, and changes High attention to detail and ability to maintain concentration during continuous record reviews Ability to collaborate with a team and take direction as needed Certified Medical Coders- CPC or CCS certification Certification: 3-5 years experience in medical billing field Job Type: Full-time Salary: Based on experience and certification (CPC or CCS) Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Schedule: 8 hour shift Monday to Friday Experience: Medical Billing: 3 years (Preferred)
    $35k-46k yearly est. 14d ago
  • Billing Specialist

    U.S. Urology Partners

    Specialist job in Syracuse, NY

    Radiation Billing Specialist What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
    $35k-46k yearly est. Auto-Apply 60d+ ago
  • * MEDICAL BILLING SPECIALIST Syracuse, NY 3-2-15

    CS&S Staffing Solutions

    Specialist job in Syracuse, NY

    Please, review and apply for this position through the QCI system following the link below (Copy and Paste): http://jobs.qcitech.com/jobseeker/_MEDICAL_BILLING_SPECIALIST_Syracuse_NY_3215_J02155634.aspx *You can apply through Indeed using mobile devices with this link. Additional Information
    $35k-46k yearly est. 60d+ ago
  • ACH & Checking Operations Specialist

    Pathfinder Bank 3.6company rating

    Specialist job in Oswego, NY

    At Pathfinder Bank, you're not just starting a job, you're starting a journey with a team that genuinely cares. We believe in building relationships, growing talent from within, and serving the communities we call home. If you're looking for a supportive environment, opportunities to learn, and a chance to be part of something meaningful, this could be the perfect place for you. Summary/Objectives Customer and Employee support for all platforms in the E-Commerce Department with a focus on the ACH process as it relates to both origination and reception. Essential Functions * Perform the daily post and balance of ACH transaction warehouse, completing reconciliations of all files received/sent. * Specialize in ACH processing ensuring proper file delivery and timely processing with Third party Senders, Originators, and others who are affected by NACHA time restraints. * Cross train all ACH functions to ensure coverages of Team. * Oversee the distribution of daily incoming work to other specialists in the area. * Recognize and identify processing problems and notify management when problems occur. * Participate with the coordination of system upgrade testing, expansion of services, conversions and business continuity testing. * Monitor and report deceased customer information to appropriate departments and make complete necessary changes in the core system. * Work on special projects as identified/specified by management. Requirements * High School Graduate or equivalent * Intermediate Computer Skills * Strong Communication Skills * Demonstrate Willingness to be a Team Player * Excellent Customer Service Skills * Ability to multi-task and prioritize * General knowledge of electronic banking processes
    $41k-53k yearly est. 42d ago
  • Medical Billing Specialist

    OMNI 4.5company rating

    Specialist job in Utica, NY

    Job DescriptionDescription: We are seeking a highly skilled and experienced Medical Billing Specialist to oversee all aspects of billing operations at our Ambulatory Surgery Center. The ideal candidate will bring a strong background in coding, billing, collections, and dispute resolution, with the ability to manage a team and optimize financial performance. Requirements: Key Responsibilities Lead and manage the billing team, ensuring efficiency and compliance across all processes. Oversee end-to-end revenue cycle operations, including patient registration, coding, billing, collections, payment posting, and denial management. Ensure accurate coding and billing practices in compliance with federal, state, and payer-specific requirements. Manage surgical physician and facility billing, including implants and accessories. Oversee both in-network and out-of-network billing processes. Navigate and manage federal and state Independent Dispute Resolution (IDR) processes to maximize reimbursement. Monitor key performance indicators (KPIs) and implement strategies to improve revenue cycle outcomes. Collaborate with physicians, clinical staff, and administration to address documentation, coding, and compliance issues. Qualifications Certified Professional Coder (CPC or equivalent) required. Minimum of 3 years of progressive experience in healthcare revenue cycle management. Strong knowledge of surgical billing, including physician and facility services. Expertise in billing for implants, accessories, and complex surgical procedures. In-depth understanding of out-of-network billing and IDR processes. Proven track record in managing collections, denial resolution, and payer negotiations. Excellent leadership, communication, and problem-solving skills. What We Offer Competitive salary and benefits package. Opportunity to work in a physician-led surgical facility with a focus on excellence and innovation. A collaborative and supportive team environment. If you are a detail-oriented leader with expertise in surgical revenue cycle management and a passion for optimizing financial performance, we invite you to apply.
    $34k-42k yearly est. 20d ago
  • Collections Specialist

    Simon's Agency, Inc. 3.8company rating

    Specialist job in Liverpool, NY

    Job Description Debt Collector ???? Located in Liverpool, NY - will consider REMOTE Applications! ???? Competitive Pay + Benefits + Bonus & Commission Structures ???? Monday-Friday Are you an experienced collector looking for a dynamic and supportive work environment? We are seeking a motivated and accountable professional to join our team! If you have call center experience, strong computer skills, and a results-driven attitude, we want to hear from you. What We're Looking For: ✔ Collection Experience: Prior debt collection or call center experience is a plus. ✔ Tech-Savvy: Must be comfortable using computers and collection software. ✔ Accountability & Attendance: Reliability is a must! ✔ Communication Skills: Ability to engage with consumers professionally and effectively. ✔ Team Player: Must work well in a collaborative environment. ✔ Zoom Meetings: Regular attendance is required. What We Offer: ✅ Competitive Pay Begins at $16/hour PLUS scaled hourly rate, commission, and daily bonus contests. ✅ Full Health, Dental, and Vision Insurance ✅ Paid Time Off ✅ Paid Holidays ✅Referral Program Bonus ✅ Growth Opportunities ???? Hours: Monday-Friday. O ur hours of operation are Monday-Thursday 8 am to 7 pm and Friday 8 am to 6 pm. Must be available to work full time at our Liverpool, NY location and we will consider REMOTE Applications! Ready to take your career to the next level? Apply today! EOE Job Type: Full-time
    $16 hourly 14d ago
  • Commercial Lines Claims Specialist - Commercial General Liability (Southern venues)

    Utica National Insurance Group 4.8company rating

    Specialist job in New Hartford, NY

    The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including Buffalo, Boston, Charlotte, NYC, Atlanta, Dallas, Columbus, Richmond, and Chicago. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving primarily Southern commercial general liability claims with moderate complexity. With skills in detail orientation and analysis, you will interpret coverage and prepare coverage letters as well as handle risk transfer. Consultation with supervisors on more complex coverage will occur as needed and this role will provide exposure to litigated claims. This position requires strong claims handling acumen with an understanding of state laws and requirements. Key responsibilities * Investigate, evaluate, negotiate and resolve commercial general liability claims in a fair and timely manner. * Thoroughly evaluate and analyze coverage and draft comprehensive coverage position letters. * Manage the defense of more complex regional commercial general liability claims in multiple jurisdictions in accordance with leading practices. * Manage non-litigated and some litigated claims. * Operate on an independent basis with little supervision and settle claims within assigned authority. * Effectively manage expenses. * Attend mediations, trials and hearings as needed to include interaction with insureds, agents, and legal representatives. * Review court decisions, laws and coverage interpretations and have a broad knowledge and understanding of the law and claim practices. * Able to work independently and serve as a mentor to lesser experienced team members. What you need * Four year degree or equivalent experience. * 5+ years of claim handling experience with commercial general liability experience preferred. * Experience in handling litigated files preferred. * Knowledge of Southern venues strongly preferred (licensing in TX, GA, NC, SC preferred). Licensing Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment. Salary range: $75,000-$109,500 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Benefits We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: * Medical and Prescription Drug Benefit * Dental Benefit * Vision Benefit * Life Insurance and Disability Benefits * 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) * Health Savings Account (HSA) * Flexible Spending Accounts * Tuition Assistance, Training, and Professional Designations * Company-Paid Family Leave * Adoption/Surrogacy Assistance Benefit * Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance * Student Loan Refinancing Services * Care.com Membership with Back-up Care, Senior Solutions * Business Travel Accident Insurance * Matching Gifts program * Paid Volunteer Day * Employee Referral Award Program * Wellness programs Additional information This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-HL1
    $75k-109.5k yearly 15d ago
  • Billing Specialist

    U.S. Urology Partners

    Specialist job in Syracuse, NY

    About the Role To be considered a qualified candidate, must have knowledge of CPT surgical coding and ICD10 diagnostic coding. A minimum of two years of related medical coding experience including one year of surgery coding preferably in an Orthopedic surgery setting. What You'll Be Doing Review all clinical documentation to code and post-surgery charges and hospital charges for insurance billing. Assist with CPT and ICD 10 coding. Will keep lines of communication open with Team Lead and Supervisor. Maintains all patient information according to the established patient confidentiality policy. Maintains compliance with all governmental and regulatory requirements. Responsible for completing, in a timely manner, all mandated training and in-services, including but not limited to annual OSHA training and PPD placements. Responsible for working Accounts Receivable (AR) for assigned providers. Review assigned provider surgical schedules. Performs all other duties as assigned. What We Expect from You High School Graduate or equivalent Minimum of three (3) years related coding or medical billing experience is required. CPC preferred Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. Salary Range: Please note that the hourly range for this position will vary based on experience level, education and geographical location. $0.00 - $0.00 / hour U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
    $35k-46k yearly est. Auto-Apply 51d ago
  • PCP/Endo Business Specialist-Watertown/Syracuse, NY

    Boehringer Ingelheim 4.6company rating

    Specialist job in Utica, NY

    The PCP/Endo Business Specialist is responsible for developing and implementing a plan for maximizing net sales of BIPI and co-promoted diabetes products that aligns with direction from BIPI commercial leadership and with BIPI guidelines, policies, and directives. The PCP/Endo Business Specialist will conduct their business with key targeted healthcare providers and community hospitals, and may have additional responsibilities in teaching hospitals, federal and military hospitals, managed health care facilities, group purchasing organizations, integrated delivery networks, etc. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees. Compensation Data This position offers a base salary typically between ($95K) and ($153,100k). The position may be eligible for a role specific variable or performance-based bonus and or other compensation elements. For an overview of our benefits please click here. Duties & Responsibilities Utilizes product knowledge and demonstrated selling skills in order to influence targeted health care professionals to support the use of BIPI promoted diabetes products. Executes brand strategies to ensure that company sales and marketing messages are delivered appropriately to customers. Establishes and maintains effective communication/cooperation/coordination with co-promotion partners and BIPI employees. Completes pre-call plans to meet key stakeholder needs. Builds discussion around customer needs and opportunities. Fosters customer network development and communication. Has accurate and timely follow-up discussions with customers. Fosters ongoing trust with customer as relationship develops. Uses appropriate BIPI Sales Training techniques to facilitate the customer decision making process. Coordinates the engagement of healthcare providers through a range of personal and non-personal channels, according to customer preferences. Identifies top plans for customers. Engages customers in comprehensive discussions on the payer environment, co-pays, and formulary access. Works with Managed Care Area Managers to generate and sustain support for products on MCO formularies. Develops and influences an extended team to pull-through MCO decisions. Delivers on "continuation of care" model, including discharge protocol, treatment algorithms, disease management, etc. Analyzes qualitative and quantitative territory information to optimize territory business plan and customer calls. Monitors local market conditions for changes that impact business. Develops plans to optimize allocation of key resources, including samples, co-pay cards, funds for speaker programs, and funds for in-office meals. Adjusts implementation plans on a regular basis (speaker mgmt., advocate development, etc.). Leverages opportunities that meet both territory and brand tactics. Utilizes supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account and customer records. Completes all administrative responsibilities as directed by management. Successfully completes all Sales Training requirements. Identifies thought leaders, innovators and advocates to support BIPI products. Works with trained speakers for diabetes topics and products. Provides feedback and follow-up to speakers and attendees. Initiates contacts and network-building among advocates and customer groups. Develops plans to develop speakers and thought leaders. Manages programs and budgets to stay within standards. Works effectively with all customer-facing roles (i.e. Account teams, Medical teams, etc.) in a given geography to meet customer needs and deliver net sales objectives. Demonstrates strong collaboration and communication as customers evolve and ownership of accounts transition from traditional to account based. Performs all Company business in accordance with all regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIPI's excellent reputation within the medical and pharmaceutical community. PCP/Endo Business Requirements Bachelor's degree from an accredited institution is preferred. A minimum of two (2) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent Experience in diabetes therapeutic area preferred. History of successful performance Meets expectations for the key competencies required for this role Proficiency in Excel, Word, Outlook, and database applications Ability to travel (may include overnight travel) Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership. Valid Driver's License and an acceptable driving record Authorization and ability to drive a Company leased vehicle or authorized rental vehicle. Physical Demands / Surroundings Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs. Visual Demands Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions. Temperaments/Mental Requirements Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment. Level of Proficiency Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements. Attendance / Schedule At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment. Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities. These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed. It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. “Export Laws” means the Export Administration Regulations (“EAR”) of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time. Executive PCP/Endo Business Specialist Requirements Bachelor's degree from an accredited institution preferred A minimum of five (5) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent Experience in diabetes therapeutic area preferred History of successful performance Meets expectations for the key competencies required for this role Proficiency in Excel, Word, Outlook, and database applications Ability to travel (may include overnight travel) Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership. Valid Driver's License and an acceptable driving record Authorization and ability to drive a Company leased vehicle or authorized rental vehicle. Physical Demands / Surroundings Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs. Visual Demands Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions. Temperaments/Mental Requirements Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment. Level of Proficiency Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements. Attendance / Schedule At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment. Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities. These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed. It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. “Export Laws” means the Export Administration Regulations (“EAR”) of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time
    $95k yearly 60d+ ago
  • ACH & Checking Operations Specialist

    Pathfinder Bank 3.6company rating

    Specialist job in Oswego, NY

    Full-time Description At Pathfinder Bank, you're not just starting a job, you're starting a journey with a team that genuinely cares. We believe in building relationships, growing talent from within, and serving the communities we call home. If you're looking for a supportive environment, opportunities to learn, and a chance to be part of something meaningful, this could be the perfect place for you. Summary/Objectives Customer and Employee support for all platforms in the E-Commerce Department with a focus on the ACH process as it relates to both origination and reception. Essential Functions Perform the daily post and balance of ACH transaction warehouse, completing reconciliations of all files received/sent. Specialize in ACH processing ensuring proper file delivery and timely processing with Third party Senders, Originators, and others who are affected by NACHA time restraints. Cross train all ACH functions to ensure coverages of Team. Oversee the distribution of daily incoming work to other specialists in the area. Recognize and identify processing problems and notify management when problems occur. Participate with the coordination of system upgrade testing, expansion of services, conversions and business continuity testing. Monitor and report deceased customer information to appropriate departments and make complete necessary changes in the core system. Work on special projects as identified/specified by management. Requirements High School Graduate or equivalent Intermediate Computer Skills Strong Communication Skills Demonstrate Willingness to be a Team Player Excellent Customer Service Skills Ability to multi-task and prioritize General knowledge of electronic banking processes Salary Description $18.00-$21.00 Hourly
    $18-21 hourly 40d ago
  • Patient Accounts Collection Specialist

    Suny Upstate Medical University

    Specialist job in Syracuse, NY

    Under the general guidance of the Financial Collections Manager, the Patient Accounts Collection Specialist is responsible for making effective contact with patients with delinquent self-pay balances, establishing payment plans and reviewing applications for financial assistance. Reviews delinquent accounts and determines strategy for contact based on stratified population of open accounts. This position may work closely with staff within the Office of the Attorney General and within Fiscal Services. Contributes to the process of developing new policies affecting the collection of self-pay accounts and Financial Assistance Program at the Hospital. Minimum Qualifications: Associates degree in Business, Finance, Accounting or related field and a minimum of two years collections, accounting or financial experience or equivalent combination of education and experience, plus excellent written/oral communication, analytical and organizational skills required. Preferred Qualifications: Prior experience in a healthcare environment preferred but not required. Knowledge of billing practices and federal/state regulations regarding bad debt collection preferred. Work Days: Monday-Friday days Message to Applicants: Recruitment Office: Human Resources
    $31k-46k yearly est. 60d+ ago
  • PCP/Endo Business Specialist-Watertown/Syracuse, NY

    Boehringer Ingelheim 4.6company rating

    Specialist job in Utica, NY

    The PCP/Endo Business Specialist is responsible for developing and implementing a plan for maximizing net sales of BIPI and co-promoted diabetes products that aligns with direction from BIPI commercial leadership and with BIPI guidelines, policies, and directives. The PCP/Endo Business Specialist will conduct their business with key targeted healthcare providers and community hospitals, and may have additional responsibilities in teaching hospitals, federal and military hospitals, managed health care facilities, group purchasing organizations, integrated delivery networks, etc. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees. **Compensation Data** This position offers a base salary typically between ($95K) and ($153,100k). The position may be eligible for a role specific variable or performance-based bonus and or other compensation elements. For an overview of our benefits please click here. (***************************************************************** **Duties & Responsibilities** + Utilizes product knowledge and demonstrated selling skills in order to influence targeted health care professionals to support the use of BIPI promoted diabetes products. Executes brand strategies to ensure that company sales and marketing messages are delivered appropriately to customers. Establishes and maintains effective communication/cooperation/coordination with co-promotion partners and BIPI employees. + Completes pre-call plans to meet key stakeholder needs. Builds discussion around customer needs and opportunities. Fosters customer network development and communication. Has accurate and timely follow-up discussions with customers. Fosters ongoing trust with customer as relationship develops. Uses appropriate BIPI Sales Training techniques to facilitate the customer decision making process. Coordinates the engagement of healthcare providers through a range of personal and non-personal channels, according to customer preferences. + Identifies top plans for customers. Engages customers in comprehensive discussions on the payer environment, co-pays, and formulary access. Works with Managed Care Area Managers to generate and sustain support for products on MCO formularies. Develops and influences an extended team to pull-through MCO decisions. Delivers on "continuation of care" model, including discharge protocol, treatment algorithms, disease management, etc. + Analyzes qualitative and quantitative territory information to optimize territory business plan and customer calls. Monitors local market conditions for changes that impact business. Develops plans to optimize allocation of key resources, including samples, co-pay cards, funds for speaker programs, and funds for in-office meals. Adjusts implementation plans on a regular basis (speaker mgmt., advocate development, etc.). Leverages opportunities that meet both territory and brand tactics. Utilizes supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account and customer records. Completes all administrative responsibilities as directed by management. Successfully completes all Sales Training requirements. + Identifies thought leaders, innovators and advocates to support BIPI products. Works with trained speakers for diabetes topics and products. Provides feedback and follow-up to speakers and attendees. Initiates contacts and network-building among advocates and customer groups. Develops plans to develop speakers and thought leaders. Manages programs and budgets to stay within standards. + Works effectively with all customer-facing roles (i.e. Account teams, Medical teams, etc.) in a given geography to meet customer needs and deliver net sales objectives. Demonstrates strong collaboration and communication as customers evolve and ownership of accounts transition from traditional to account based. + Performs all Company business in accordance with all regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIPI's excellent reputation within the medical and pharmaceutical community. **PCP/Endo Business Requirements** Bachelor's degree from an accredited institution is preferred. A minimum of two (2) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent Experience in diabetes therapeutic area preferred. History of successful performance Meets expectations for the key competencies required for this role Proficiency in Excel, Word, Outlook, and database applications Ability to travel (may include overnight travel) Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership. Valid Driver's License and an acceptable driving record Authorization and ability to drive a Company leased vehicle or authorized rental vehicle. Physical Demands / Surroundings Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs. Visual Demands Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions. Temperaments/Mental Requirements Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment. Level of Proficiency Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements. Attendance / Schedule At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment. Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities. These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed. It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. "Export Laws" means the Export Administration Regulations ("EAR") of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time. **Executive PCP/Endo Business Specialist Requirements** Bachelor's degree from an accredited institution preferred A minimum of five (5) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent Experience in diabetes therapeutic area preferred History of successful performance Meets expectations for the key competencies required for this role Proficiency in Excel, Word, Outlook, and database applications Ability to travel (may include overnight travel) Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership. Valid Driver's License and an acceptable driving record Authorization and ability to drive a Company leased vehicle or authorized rental vehicle. Physical Demands / Surroundings Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs. Visual Demands Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions. Temperaments/Mental Requirements Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment. Level of Proficiency Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements. Attendance / Schedule At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment. Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities. These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed. It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. "Export Laws" means the Export Administration Regulations ("EAR") of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
    $95k yearly 60d+ ago

Learn more about specialist jobs

How much does a specialist earn in Syracuse, NY?

The average specialist in Syracuse, NY earns between $34,000 and $114,000 annually. This compares to the national average specialist range of $32,000 to $104,000.

Average specialist salary in Syracuse, NY

$62,000

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