Graduate Gemologist/ Estate Specialist - Fine Jewelry Operations Full-Time
Cline Jewelers
Specialist job in Edmonds, WA
About the Role At Cline Jewelers, we're known for curating and preserving an exceptional estate jewelry collection. As our new Inventory Manager, you'll play a critical role in overseeing the movement, accuracy, and documentation of our merchandise-from one-of-a-kind vintage pieces to new acquisitions. You'll lead the organization and flow of inventory while supporting pricing, tagging, and strategic process improvement.
This is an ideal opportunity for someone who thrives in a hands-on role, values precision, and enjoys collaborating with both sales and shop teams in a fast-paced retail setting.
What You'll Be Doing
Manage and track a large volume of jewelry inventory using our established systems
Ensure all items are properly received, tagged, documented, and classified for sales and appraisals
Oversee product movement across departments, custom jobs, and estate purchases
Collaborate with sales and operations to ensure inventory aligns with merchandising needs
Support pricing and flow of merchandise in and out of the store
Support all shipping procedures
Develop and refine inventory procedures to improve turnaround time and accuracy
Maintain accuracy on the website, pricing, pictures, in stock items
Manage inventory on Ruby Lane & Etsy
Supervise and mentor one team member, fostering a detail-driven and collaborative work culture
Maintain an organized, professional workspace
What We're Looking For
Previous experience in inventory management or retail operations, preferably in jewelry, luxury goods, or a product-based business
Strong attention to detail, accuracy, and documentation
Familiarity with inventory software or POS systems (The Edge a plus)
Ability to communicate effectively across departments and with vendors
Experience supervising or training team members
Comfortable working full-time
A positive attitude and a desire to contribute to a growing, process-driven team
Required Qualifications
Background in gemology or jewelry appraisal (GG certification)
Knowledge of gemstone classification, metals, and jewelry history
Experience processing estate collections and creating accurate inventory records
$44k-72k yearly est. 1d ago
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Business Operations Specialist
Washington Multi-Family Housing Association
Specialist job in Renton, WA
Job Title: Business Operations Specialist (BOS)
Reports To: WMFHA Executive Director
Type: Full-time, non-exempt, hourly
Washington Multi-Family Housing Association (WMFHA):
Since 2003, WMFHA has been Washington State's leading nonprofit trade association (501 (c) (6)) representing multifamily housing owners and ownership groups, third-party multifamily housing operators, multifamily developers, and industry suppliers. WMFHA's mission is to serve its members through effective leadership and advocacy, education and career development, and networking and business development opportunities. WMFHA is the state-chartered affiliate of the National Apartment Association (NAA) and is the eighth-largest affiliate in the NAA network, representing more than 200 property management companies and ownership groups, 2,500 multifamily properties, 368,000 housing units, and 430 industry suppliers throughout Washington State.
Scope of Activity:
The Business Operations Specialist is responsible for the association's day-to-day bookkeeping, accounts receivable, accounts payable, billing, payments, account reconciliation, and reporting. The Business Operations Specialist also manages all duties and responsibilities associated with the WMFHA office and performs customer service and administrative tasks.
Primary Responsibilities:
Financial Management & Bookkeeping
Full-Cycle Accounting: Manage accounts payable, accounts receivable, billing, and prompt collections.
Reconciliation: Perform bank, credit card, and Political Action Committee (PAC) reconciliations.
Reporting: Maintain the general ledger and provide necessary data to the external accountant for financial statement preparation.
Compliance: Ensure all financial activities comply with federal, state, and local legal requirements, including weekly PAC reporting to the PDC.
Data Integrity: Manage membership and financial data within NOVI (AMS) and QuickBooks.
Point of Contact: Act as WMFHA's main financial point of contact for member inquiries, dues payments, and room reservations.
Office & Administrative Operations
Office Management: Oversee daily office functions, including supply procurement, calendar management, and business license renewals.
Event Support: Assist with on-site registration for events and provide clerical support for association initiatives. Occasional after-hours and weekend event support may be required.
All other duties as assigned.
Position Skills/Experience:
Education/Experience: Associate degree in accounting or finance, or 2-5 years of direct accounting experience.
Technical Proficiency: Advanced skills in QuickBooks. Experience with Association Management Software (NOVI) and third-party payment platforms is highly preferred.
Soft Skills: Exceptional attention to detail, strong organizational abilities, and professional diplomatic communication skills.
Commitment: Demonstrated integrity, honesty, and a collaborative, team-oriented mindset.
Compensation/Benefits:
The hourly pay range for the Business Operations Specialist is $28.85-$33.65, commensurate with your experience, relevant education, and the scope of the role. We also provide a comprehensive benefits package, which includes:
Competitive salary with a 6.5% annual bonus potential
100% employer-covered medical, dental, and vision benefits for employees (dependent coverage available at the employees' expense)
Employer-paid $25k basic life insurance policy (additional coverage available at the employees' expense)
401(k) with a 50% company match, up to 5% of your salary
15 days/120 hours of PTO starting your first year
2 personal days
Hybrid work schedule - WFH available after probationary period.
11 paid holidays + company paid time off between Christmas and New Year's
$25 monthly cellphone stipend
Mileage reimbursement for business travel, paid at the federal IRS rate
$28.9-33.7 hourly 4d ago
BIM Specialist
Jeffreym Consulting 3.9
Specialist job in Lacey, WA
**Hybrid 1x per-week onsite in Lacey, WA.**
We are seeking an experienced BIM Specialist to support our client's design-build operations across HVAC, Mechanical, Plumbing, and Renewable Energy systems. This role is responsible for developing and managing intelligent Revit and CAD models, supporting BIM coordination efforts, and contributing to prefab and fabrication workflows. The ideal candidate will bring a strong background in Revit modeling, detailing, and BIM standards, with a proactive approach to collaboration and innovation in construction technology. Work in close collaboration with the engineering, construction, and project management teams to coordinate designs for constructability.
Key Responsibilities
Develop and maintain detailed Revit models for HVAC, plumbing, and mechanical systems.
Support fabrication and detailing processes with accurate, constructible BIM content.
Participate in BIM coordination meetings and clash detection using Navisworks.
Collaborate with engineers, project managers, and field teams throughout the construction lifecycle.
Implement and uphold company BIM standards, CAD layering, and file management protocols.
Assist in prefab planning and model-based workflows for construction efficiency.
Generate construction documents and as-built models from markups and field input.
Qualifications
5+ years of professional experience with Autodesk Revit in a construction or MEP environment.
Strong understanding of detailing and fabrication workflows.
Experience with prefab construction processes and BIM coordination.
Proficiency in AutoCAD and Navisworks; BIM 360 experience is a plus.
Familiarity with BIM standards and execution plans.
2-year degree in CAD, Drafting, or a related field (preferred).
High level of attention to detail and ability to work independently.
Strong communication skills and a positive, team-oriented attitude.
Proficient with PC-based applications including Windows, Excel, and Word.
High school diploma or GED.
Excellent driving record.
Ability to pass a background check and drug screen.
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
$52k-83k yearly est. 3d ago
Order Entry Specialist
Ram Mounts 4.0
Specialist job in Seattle, WA
Since 1995, National Products Inc., the creator of RAM Mounts, has been the leader in premium mounting solutions for high-vibration environments. Our products are trusted by the most demanding industries-from powersports and automotive enthusiasts to law enforcement, fleet managers, and off-road adventurers. We design and manufacture rugged, versatile mounts for phones, tablets, GPS units, cameras, radios, and more-keeping critical gear secure in any environment. Proudly Made in the USA, our products come with a lifetime warranty, delivering unmatched reliability and performance.
Job Description:
The Order Entry Specialist is tasked with the accurate and efficient handling of customer orders, which involves obtaining purchase order details, providing quote pricing on bids, and entering data into the ERP system. This role requires verifying order completeness, cross-checking information against existing records, and maintaining meticulous documentation. Finally, this role will work cross-functionally with Sales and Operations to ensure customer needs are met across the organization.
Duties and Responsibilities:
Obtain customer purchase order details (product codes, quantities, pricing, and shipping methods) and accurately input all information into the Order Management System.
Quote pricing on bids and estimates and assist sales team support tasks
Assist in updating customer purchase information into the system, ensuring high data integrity
Verify and update customer and order information for terms of service and agreement
Review orders for further processing using multiple input methods and services, including EDI and web based software services, assisting sales with technical support as necessary
Communication with clients regarding order status, delays, and processing requirements.
Work cross functionally with Sales and Operations teams to ensure customer needs are met across the organization, assisting other processes as needed
Skills and Specifications
Clear verbal and written communication skills
Able to work in fast-paced, self-directed environment
Proficient computer skills including MS Office and CRM software
Excellent telephone sales and service skills
Highly organized and efficient and excellent time management skills
Energetic with a self-starter mentality
Education and Qualifications
High school diploma required
Degree from a 2 or 4-year accredited university preferred
Salary Range: $25.00 - $30.00
Benefits
Employer paid Medical, Dental, Vision, and Life Insurance
Two weeks of PTO (up to three weeks with tenure) with seven paid holidays
401k with up to 4% employer match
Additional paid parental leave beyond state/federal offerings
Quarterly catered lunch events for all employees
RAM Mounts product discounts
Position Status: Full Time
Position Location: On-Site
$25-30 hourly 2d ago
Professional Development Specialist RN - Perinatal
Providence Health and Services 4.2
Specialist job in Kent, WA
This position will provide service group educational support to clinical staff and will be focused on staff clinical development and expertise. Will work intimately with the service group director and Clinical Nurse Specialist to plan for the development of excellence in care. This position will emphasize the use of educational theory and expertise to foster clinical growth to increase the competency of staff and ensure safe and positive patient outcomes.
Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
Master's Degree in Nursing.
Upon hire: Registered Nurse License
3 years experience in nursing leadership including clinical experience in associated service line area.
Preferred Qualifications:
Emphasis on education with current clinical competence in service group.
Why Join Providence Swedish?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we're dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.
Requsition ID: 399388
Company: Swedish Jobs
Job Category: Clinical Education
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Nursing
Department: 3900 SS CLINICAL EDUCATION
Address: WA Seattle 550 17th Ave
Work Location: Swedish Cherry Hill 550 17th-Seattle
Workplace Type: On-site
Pay Range: $57.86 - $89.83
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Human Resources, Keywords:Professional Development Specialist, Location:Kent, WA-98089
$57.9-89.8 hourly 11d ago
Encounter Review Specialist - 248783
Medix™ 4.5
Specialist job in Seattle, WA
Key Responsibilities
Manage the encounter work queue, ensuring accurate documentation and narratives for clinical and payor review.
Submit claims based on completed encounter reviews for Medicaid.
Conduct insurance verification efficiently.
Assist with follow-up and manage claim denials if necessary.
Update DAR in the EPIC system.
Qualifications
2+ years of medical administrative experience.
2+ years of experience in behavioral health.
Experience in insurance verification or encounter reviews.
Proficiency in EPIC and Microsoft Office, particularly Excel.
Billing or related certification preferred.
Experience
Minimum of 2+ years in medical administration and behavioral health.
Expertise in insurance verification and encounter reviews.
Skills
Technical proficiency in EPIC and Microsoft Office, especially Excel.
Additional Requirements
Mon - Fri (8am - 5:30pm).
$31k-38k yearly est. 4d ago
Information Technology Specialist
KBC Advisors 4.1
Specialist job in Seattle, WA
KBC Advisors is seeking an experienced IT Specialist to support our growing Data & Products team. This role is hands-on and critical to ensuring seamless technology operations across the organization. The ideal candidate will be proactive, detail-oriented, and comfortable balancing day-to-day support with strategic IT initiatives.
KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate.
This is an in-person position in our Seattle, Washington office.
Essential Duties and Responsibilities
Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance
Support IT-led projects and system rollouts in a hands-on environment
Troubleshoot user access issues on company devices
Provide technical support for video conferencing systems and meetings
Deliver user training on tools, applications, and IT policies
Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution
Research, evaluate, and recommend new technologies to improve IT processes
Create, update, and manage IT process guides and training resources
Provide IT support and onboarding for new and existing employees
Assist with implementing and monitoring IT security measures
Travel to KBC offices as needed to provide onsite support
Preferred Qualifications
Strong understanding of IT asset management and lifecycle processes
Proficiency with Microsoft 365, Windows and mac OS environments, and video conferencing platforms
Familiarity with IT security best practices and access management
Excellent communication skills with the ability to train and support non-technical users
Strong problem-solving skills with the ability to prioritize multiple requests
Experience working both independently and collaboratively across teams
Education and Experience
Bachelor's degree in Information Technology, Computer Science, or a related field
3+ years of experience in IT support, systems administration, or a related role
The expected annual base salary for this position is $67,000 - $82,000. Experience, skills, location and other factors are considered when determining the salary offered.
$67k-82k yearly 3d ago
Datalink Support Specialist
Neuco 3.6
Specialist job in Seattle, WA
About the Role:
As a Datalink Support Specialist, you'll serve as the first point of contact for technical and operational issues across a leading Flight Deck Service platform. You'll manage aircraft configuration, support onboarding, and collaborate with internal teams to ensure system efficiency. The role blends technical troubleshooting, customer-facing responsibilities, and internal coordination, ideal for someone seeking to deepen their avionics knowledge while supporting key aviation clients.
The Company:
A global provider of aviation connectivity solutions with over 25 years of industry experience. Operating across Aviation, Mobility, Maritime, and Government sectors, this innovative organisation leads in providing seamless cockpit communications and integrated avionics services. The team culture is collaborative, office-based, and committed to nurturing career growth.
Benefits & Opportunities:
Collaborate with aviation experts while working with cutting-edge technologies in a structured, mentoring-focused environment.
Be the face of service for leading aviation clients, gaining industry-wide exposure and influence.
Progress your career in a growing, stable company with internal promotion pathways and an attractive benefits package.
To Be Successful, You'll Need:
2 - 6 years' experience in the aviation industry (FBO, aircraft management, avionics, or pilot).
Strong understanding of aircraft operations and avionics troubleshooting.
Experience in customer-facing or client support roles, ideally within commercial aviation.
Interested in Learning More?
Reach out to me at ********************** or call 07537 162615 for an initial discussion.
Key Words:
Datalink | Flight Deck Freedom | Avionics | Aircraft Operations | Aviation | Troubleshooting | Connectivity | Business Aviation | Aircraft Configuration | FBO | Customer Support | Ground Station | Airplane | Satellite | Technical Support | Seattle
$33k-43k yearly est. 5d ago
Integrated Planning and Scheduling Specialist
Jeppesen 4.8
Specialist job in Renton, WA
Company:
The Boeing Company
Integrated Planning and Scheduling Specialist will lead project and schedule execution for multiple Passenger Seat Development Programs. You will work with leadership and a cross-functional team to build and maintain an integrated project plan.
This is an exciting opportunity to be part of an innovative and dynamic team where we have the rare opportunity to work directly with suppliers and customers to develop and certify new products. We are in charge of developing and managing projects that assist in developing seats that will be installed on all BCA aircrafts.
Position Responsibilities:
Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements following project management industry standards.
Performs studies, analysis (trend, variance, impact), and risk assessments to determine impacts and constraints involving product development, production rates, process improvement, and program initiatives.
Creates schedules, reports, metrics, change activity, communicates and updates plan regularly throughout the lifecycle of program or project.
Works to improve project management processes and business systems and implement best practices that support project decision-makers.
Directs all phases of projects or subsystems of major projects from inception through completion.
Acts as primary project contact to establish key stakeholder requirements and project objectives.
Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders.
Basic Qualifications (Required Skills/Experience):
5+ years of experience using Open Plan Professional and Milestone Professional
5+ years of experience in a Business Operations or Project/Program Management role
5+ years of experience managing projects and using standard project management tools
5+ years of experience in a role that required communication, technical writing, presentation development, facilitation, and organizational skills
5+ years of experience in project management (supporting diverse programs and projects) with the capability to prioritize, facilitate, and coordinate multiple projects simultaneously
5+ years of experience developing and executing operating rhythms, integrated program schedules, project plans, and/or metrics
5+ years of experience working with cross-functional teams
Preferred Qualifications (Desired Skills/Experience):
Bachelor's degree or higher
Experience developing and integrating strategic projects, plans, and initiatives to meet business goals
Experience working in a multifaceted work environment, including managing multiple priorities
Strong verbal and written communication skills
Experience communicating with employees, customers, peers, and all levels of leadership
Experience using Microsoft Project
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for 1st shift.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range:
Level 3 $96,000 - $103,000
Level 4 $118,000 - $128,000
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
Safety Sensitive:
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E - Verify
E-Verify (English)
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Right to Work Statement
Right to Work (English)
Right to Work (Spanish)
$118k-128k yearly Auto-Apply 60d+ ago
Client Success Renewals Specialist
Norstella
Specialist job in Olympia, WA
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
The Intake Specialist plays a vital role in the process of onboarding potential clients. They are responsible for meeting with individuals engaging in services offered by the firm, confirming client information, communicating case eligibility options, and providing information regarding the process for relief options. The Intake Specialist is a professional position that ensures a smooth and efficient client onboarding experience..
Key Responsibilities:
Meet with potential clients to effectively communicate the firm's unique value proposition, services, and benefits.
Build and maintain strong relationships with potential clients by providing exceptional customer service, demonstrating empathy, and addressing their concerns and questions.
Review the information provided by potential clients.
Sign up new clients, while addressing any concerns, and highlighting the benefits of working with the firm.
Collaborate closely with our team of attorneys, paralegals, and legal assistants to ensure a smooth transition of newly onboarded clients to begin their case process.
Provide accurate and comprehensive information about the client and their case to facilitate efficient case management.
Maintain detailed records of client interactions, consultations, and activities in the firm's customer relationship management (CRM) system.
Provide regular updates to management on performance, and ensure the proper use of systems to guarantee accurate reporting.
Handle any additional tasks or responsibilities as directed by management.
Qualifications:
All candidates must have a Bachelor's Degree.
Must be fully bilingual- Spanish & English.
Must possess at least 2 years of professional experience, preferably working in an immigration law firm.
Strong persuasive communication and someone who enjoys working directly with current and potential clients.
Knowledge of immigration laws, regulations, and processes.
Excellent interpersonal and relationship-building skills to establish trust and credibility.
Ability to work independently and a self-starter.
Outstanding communication skills, both verbal and written, to effectively convey complex information.
Results-oriented mindset with a drive to meet or exceed targets and business objectives.
Familiarity with CRM systems and activity tracking tools.
Pay Range: $22 - 27 per hour
Amazing Benefits Include:
Medical (100% employer paid)
Vision
Dental
$50k life insurance policy
401(k) with 6% Employer Match, PTO, Paid Holidays, Employee Assistance Program,
Fitness Stipend
We are excited about the possibility of you joining our team! Apply now and take the next step in your career with Abogada Alexandra Immigration Law, PLLC!
$22-27 hourly Auto-Apply 26d ago
Livestream/E-Commerce Operation Specialist
Wahool
Specialist job in Bellevue, WA
Company: Wahool Education: Bachelor's Degree or higher Language: English (Mandarin proficiency is a strong plus) Wahool is a leading social commerce platform and agency that empowers brands to monetize their digital spaces. By providing a full suite of AI-powered tools, products, and technology, we strive to be the #1 destination for influencers and creators to transform content creation into a thriving income stream. We are a global team with a mission to redefine the intersection of social media and retail.
The Role
We are looking for an Operations Specialist to join our team in Bellevue, WA, to oversee brand-sponsored livestreams on TikTok. This is an incredible opportunity to become an expert in live selling and kick off an amazing career in one of the fastest-growing commerce spaces in the world. You will be responsible for the technical, strategic, and relational success of our daily broadcasts.
Key Responsibilities
Host Partnership & Strategy: Partner with livestream hosts to develop and execute promotional strategies and tactics based on their niche, target audience, and buyer personas to drive sales.
Training & Onboarding: Provide in-depth training on product features, functionality, and key selling points to ensure hosts are prepared and persuasive.
Daily Operations: Manage day-to-day livestream logistics, including TikTok account setup, scheduling, and providing real-time support and communications.
Performance Monitoring: Actively monitor live streams and review data with hosts regularly to improve engagement, retention, and conversion metrics.
Creator Growth: Consistently provide value to our livestream hosts and maintain strong, long-term relationships with Wahool's top talent.
Content Creation: Assist in developing short-form video content to support livestream traffic and brand awareness.
Qualifications
Education: Bachelor's degree or above is required.
Location: Ability to work on-site at our Bellevue, WA studio.
Software Proficiency: * Expert-level experience with Microsoft Office Suite (Excel for data tracking, PowerPoint for training decks, Word/Outlook). Familiarity with relevant streaming applications (e.g., TikTok Live Studio, OBS, or Streamlabs) is preferred.
Attitude: A self-starter with a strong initiative and a "can-do" attitude.
Skills: Excellent project management, analytical, and communication skills.
Platform Expertise: Well-versed in social media (TikTok, IG, Facebook, etc.). Professional experience with TikTok Shop is highly preferred.
Language: Mandarin proficiency is a strong plus, enabling communication with global supply chains and platform partners.
Content Skills: Social media content creation (filming/editing) skills are a strong plus.
Why Wahool?
Work at the forefront of the Social Commerce industry.
Collaborative on-site environment in a major tech hub.
Gain hands-on experience with cutting-edge AI tools for creators.
$64k-109k yearly est. Auto-Apply 20d ago
On-Call Client Engagement Specialist
DESC 4.3
Specialist job in Seattle, WA
**Pay Range:** $39.00 per hour, $50 per hour Premium Pay for applicable shifts **Benefits:** Employee Assistance Program (EAP), Safe & Sick Time, Retirement Plan DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
**JOB DEFINITION:**
We are looking for On Call Client Engagement Specialists (CES) who will work within the larger Client Engagement Team spanning two locations: Hobson Clinic and the Downtown Behavioral Health Center.
Hobson Clinic is an integrated behavioral and physical health outpatient clinic jointly operated by DESC and Harborview Medical Center (HMC). The Clinic provides holistic health care services to thousands of community members annually with a focus on improving health care access for people who have experienced barriers to conventional health services. The Clinic specializes in serving people living on lower incomes, people living homeless, and people living with complex physical and mental health conditions and substance use disorders.
The Downtown Behavioral Health Center is operated by DESC and support a variety of clinical staff and programs ranging from outpatient behavioral health, substance disorder treatment, supportive employment, medical, and drop-in services. The clinical programs located in Pioneer Square serve a myriad of clients daily to address complex needs related to their mental and physical health.
The CES team monitors the safety and security of the clinics by managing the milieu of the main lobby/building and engaging clients. The CES team will also be tasked with providing trauma-informed support to clients and patients utilizing Hobson clinic and Pioneer Square by employing various de-escalation skills and tactics, both verbal and hands-on approaches, while in coordination and consultation with the wider clinical and medical teams.
The CES team supports DESC's Good neighbor policy in public spaces adjacent to clinics and ensures the community milieu around DESC buildings are welcoming and approachable.
**ESSENTIAL DUTIES AND RESPONSIBILITIES:**
+ Be present in all main operating areas of both Hobson and Pioneer Square clinics for client engagement and de-escalation purposes only. Be a welcoming presence and direct clients to the services they are seeking, at times escorting to designated area, and walking regular rounds in both low and high-risk areas of the clinic, including area immediately outside of the clinic.
+ Be present in outside spaces near to the clinic for community visibility and client engagement. Be a welcoming presence, orient community members and clients to DESC services, walk regular rounds in the neighborhood, escort clients and prospective clients to nearby DESC buildings, and participate in clean-up activities.
+ Initiate and maintain appropriate social interactions with clients. Integrate experience with behavioral health and substance use conditions into work with clients.
+ Monitor the general milieu, lobby, entryway, immediately outside of the clinic, security systems, and other common areas to monitor the safety and security of clients and staff. Work to maintain a comfortable milieu, even in the presence of potentially unusual client behaviors.
+ Commitment to the Harm Reduction and Trauma Informed Care models and working to incorporate those principles through an equity and social justice lens.
+ Commitment to diversity, equity, and inclusion and applying to all areas of work responsibility.
+ Intervene when necessary to support clients, maintain order, and communicate/enforce clinic rules and policies.
+ Intervene in client crises and emergencies (medical, behavioral health, interpersonal), participate in verbal de-escalation and hands-on de-escalation in emergent situations, and initiate action as required, including contact with emergency response systems, and facilitating a higher level of care.
+ Write significant events involving clients and Clinic operations activities in a daily log; read log daily and coordinate with relevant staff.
+ In collaboration with an interdisciplinary team, promote a safe and secure clinic environment by responding to emergent safety issues using a layered active response approach.
+ Assist clinical staff in engaging clients through creative, resourceful strategies that build trust and confidence.
+ Provide support to staff related to safety issues upon request.
+ Help ensure cleanliness of lobby area and other common spaces within the building.
+ Participate in staff meetings, team huddles, and training, with both DESC and HMC staff.
+ Other responsibilities as assigned.
**MINIMUM EXPECTATIONS:**
+ Be reasonably available to accept 8 am to 5 pm per-diem shifts with less than 24 hours notice.
+ Maintain current contact information with supervisor, including phone, email, text, etc.
+ Once a full shift is accepted (no partial shifts), work that shift from start to finish, except in extraordinary circumstances that make this impossible.
+ Attend to work responsibilities while on duty and limit personal phone calls and other interruptions to break times except for emergencies.
+ Ability to learn and incorporate required DESC protocols and procedures with limited training and orientation (typically 1 day of training and two shift shadows).
+ Picking up at least two shifts per month as shifts are available.
Requirements
**MINIMUM QUALIFICATIONS:**
+ Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential
+ Relevant Bachelor's degree in social work, psychology, or related behavioral science, OR a combination of 1 year of relevant paid work experience and demonstration of the ability to perform required job duties.
+ Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.
+ Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs.
+ Experience working with behavioral health conditions and intervening with de-escalation and hands-on approaches using Crisis Prevention & Intervention (CPI) or the equivalent and must be familiar with behavioral health treatment services.
+ Willingness to become certified in enhanced behavioral de-escalation training, which trains to use hands on techniques.
+ Experience in human services (paid or volunteer), preferably working with adults living homeless and/or living with a mental illness and/or substance use disorder.
+ Proficient in de-escalation skills, crisis intervention, and stabilization strategies and possess the ability to use these skills in high-risk, high traffic areas.
+ Have a strong understanding of recovery and resilience, the value of client partnerships, and client choice.
+ Experience working with adults living with mental illness and/or co-occurring disorders.
+ Interest or experience in working with clients that traditional health care programs have turned away.
+ Ability to communicate and work effectively with clients and staff from various backgrounds and utilize good customer service skills.
+ Ability to work effectively with clients potentially displaying unusual and bizarre behaviors.
+ Subscribe to the philosophy of working in an integrated team approach which fosters cooperation and continuity across programs and of consideration and respect for clients.
+ Have experience working in collaboration with law enforcement, and neighborhood stakeholders that do not always agree with the harm reduction, trauma informed, or person-centered work philosophy.
+ Able to prioritize multiple job responsibilities, work independently, and exercise good professional judgment.
+ Able to maintain client confidentiality.
+ Ability to pass criminal background check.
**PREFERRED QUALIFICATIONS:**
+ Has work experience as an Emergency Medical Technician or Psych Technician in the field.
+ Bilingual in English and Spanish.
+ Skill in operating office equipment, including computers (including e-mail), software (e.g., Microsoft Word, Excel) and telephones.
**PHYSICAL DEMANDS:**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
**WORKING CONDITIONS:**
Works in a climate-controlled office environment with frequent interpersonal interactions. Works outside in all weather. May escort clients or have professional meetings in environments which are not climate controlled. Also works outside of the office in the community.
**EQUAL OPPORTUNITY EMPLOYER:**
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description
$39.00 per hour
$39-50 hourly 60d+ ago
Bilingual Insurance Client Experience Specialist
Cisneros Agency LLC
Specialist job in Mukilteo, WA
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
At the Cisneros Agency, we do things differently. We dont just sell insurancewe build relationships and deliver peace of mind. We innovate, win, and grow togetherand have fun doing it.
Were looking for a bilingual (Spanish/English), self-motivated professional to join one of the top five performing teams in Washington.
Fluency in both written and spoken Spanish and English is essential for effective communication with clients and teammates. Insurance experience isnt requiredwe provide personalized, top-notch training to help you succeed.
Compensation & Benefits
$20$24/hour starting wage (higher for experienced/bilingual candidates)
Base pay + bonus and commission
Paid training and licensing hours
100% employer-paid health, dental & vision
Traditional IRA with company match
Unlimited Paid Time Off (PTO)
Paid Volunteer Time Off (VTO)
Flexible schedule & supportive team culture
What Youll Do
Provide friendly, accurate service via phone, email, and text
Respond to insurance questions, policy updates, claims, and billing
Review client coverage to uncover needs and recommend solutions
Upsell existing clients and identify new sales opportunities
Follow the Cisneros Agency Relationship Process consistently
Collaborate with team members and contribute to a high-performing, positive work environment
What Were Looking For
Bilingual in Spanish & English (required)
Excellent communication skills in both languages
2+ years in customer service or sales
High integrity, commitment, dependability, and drive to succeed
Ability to thrive in a fast-paced, evolving environment
Why Youll Love It Here
Collaboration: We support and celebrate one anothers wins.
Growth: Youll receive continuous development opportunities.
Balance: Flexible schedules and generous PTO keep you energized.
Impact: Youll help people protect what matters most to them.
Schedule:
Full-time, MondayFriday, 8-hour shifts
Pay: $20$25/hour + bonuses and commissions
$20 hourly 10d ago
Blood Collection Specialist, Associate
Bloodworks Northwest 4.3
Specialist job in Tacoma, WA
Starting Pay $25.23-$27.00 DOE Join Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole blood procedures from blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels.
Principal responsibilities include, but are not limited to:
Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures
Answer donor questions to ensure they are giving informed consent to donation and blood testing
Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes
Perform whole blood collection procedures on donors
Monitor/care for donors with adverse reactions to the donation process
Seal blood units and prepare blood component shipment
Follow universal precautions and bio-hazard safety standards for handling blood
Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply
Interact with team members and donors knowledgeably and professionally.
Position Requirements include:
High School education or GED equivalent required
One year of strong customer service work experience
Previous healthcare and blood banking experience is a plus
Additional healthcare-related certifications are desirable
Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years.
Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds
Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius.
Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements.
Ability to attend an 8-week training program
Excellent verbal and written communication skills
Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook
Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers.
Benefits and Perks:
Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*
* Conditions apply
$25.2-27 hourly 23d ago
Home Loan Specialist II
Solomonedwards 4.5
Specialist job in Olympia, WA
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
****************************
$20-24 hourly Easy Apply 60d+ ago
On-Call Client Engagement Specialist
DESC 4.3
Specialist job in Seattle, WA
Pay Range: $39.00 per hour, $50 per hour Premium Pay for applicable shifts Benefits: Employee Assistance Program (EAP), Safe & Sick Time, Retirement Plan DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
JOB DEFINITION:
We are looking for On Call Client Engagement Specialists (CES) who will work within the larger Client Engagement Team spanning two locations: Hobson Clinic and the Downtown Behavioral Health Center.
Hobson Clinic is an integrated behavioral and physical health outpatient clinic jointly operated by DESC and Harborview Medical Center (HMC). The Clinic provides holistic health care services to thousands of community members annually with a focus on improving health care access for people who have experienced barriers to conventional health services. The Clinic specializes in serving people living on lower incomes, people living homeless, and people living with complex physical and mental health conditions and substance use disorders.
The Downtown Behavioral Health Center is operated by DESC and support a variety of clinical staff and programs ranging from outpatient behavioral health, substance disorder treatment, supportive employment, medical, and drop-in services. The clinical programs located in Pioneer Square serve a myriad of clients daily to address complex needs related to their mental and physical health.
The CES team monitors the safety and security of the clinics by managing the milieu of the main lobby/building and engaging clients. The CES team will also be tasked with providing trauma-informed support to clients and patients utilizing Hobson clinic and Pioneer Square by employing various de-escalation skills and tactics, both verbal and hands-on approaches, while in coordination and consultation with the wider clinical and medical teams.
The CES team supports DESC's Good neighbor policy in public spaces adjacent to clinics and ensures the community milieu around DESC buildings are welcoming and approachable.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Be present in all main operating areas of both Hobson and Pioneer Square clinics for client engagement and de-escalation purposes only. Be a welcoming presence and direct clients to the services they are seeking, at times escorting to designated area, and walking regular rounds in both low and high-risk areas of the clinic, including area immediately outside of the clinic.
* Be present in outside spaces near to the clinic for community visibility and client engagement. Be a welcoming presence, orient community members and clients to DESC services, walk regular rounds in the neighborhood, escort clients and prospective clients to nearby DESC buildings, and participate in clean-up activities.
* Initiate and maintain appropriate social interactions with clients. Integrate experience with behavioral health and substance use conditions into work with clients.
* Monitor the general milieu, lobby, entryway, immediately outside of the clinic, security systems, and other common areas to monitor the safety and security of clients and staff. Work to maintain a comfortable milieu, even in the presence of potentially unusual client behaviors.
* Commitment to the Harm Reduction and Trauma Informed Care models and working to incorporate those principles through an equity and social justice lens.
* Commitment to diversity, equity, and inclusion and applying to all areas of work responsibility.
* Intervene when necessary to support clients, maintain order, and communicate/enforce clinic rules and policies.
* Intervene in client crises and emergencies (medical, behavioral health, interpersonal), participate in verbal de-escalation and hands-on de-escalation in emergent situations, and initiate action as required, including contact with emergency response systems, and facilitating a higher level of care.
* Write significant events involving clients and Clinic operations activities in a daily log; read log daily and coordinate with relevant staff.
* In collaboration with an interdisciplinary team, promote a safe and secure clinic environment by responding to emergent safety issues using a layered active response approach.
* Assist clinical staff in engaging clients through creative, resourceful strategies that build trust and confidence.
* Provide support to staff related to safety issues upon request.
* Help ensure cleanliness of lobby area and other common spaces within the building.
* Participate in staff meetings, team huddles, and training, with both DESC and HMC staff.
* Other responsibilities as assigned.
MINIMUM EXPECTATIONS:
* Be reasonably available to accept 8 am to 5 pm per-diem shifts with less than 24 hours notice.
* Maintain current contact information with supervisor, including phone, email, text, etc.
* Once a full shift is accepted (no partial shifts), work that shift from start to finish, except in extraordinary circumstances that make this impossible.
* Attend to work responsibilities while on duty and limit personal phone calls and other interruptions to break times except for emergencies.
* Ability to learn and incorporate required DESC protocols and procedures with limited training and orientation (typically 1 day of training and two shift shadows).
* Picking up at least two shifts per month as shifts are available.
Requirements
MINIMUM QUALIFICATIONS:
* Ability to meet Washington Department of Health requirements for registration as a Registered Agency Affiliated Counselor (AAC) or any other superseding credential
* Relevant Bachelor's degree in social work, psychology, or related behavioral science, OR a combination of 1 year of relevant paid work experience and demonstration of the ability to perform required job duties.
* Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.
* Interest in working with clients who are difficult to engage and maintain in traditional mental health/substance use disorder programs.
* Experience working with behavioral health conditions and intervening with de-escalation and hands-on approaches using Crisis Prevention & Intervention (CPI) or the equivalent and must be familiar with behavioral health treatment services.
* Willingness to become certified in enhanced behavioral de-escalation training, which trains to use hands on techniques.
* Experience in human services (paid or volunteer), preferably working with adults living homeless and/or living with a mental illness and/or substance use disorder.
* Proficient in de-escalation skills, crisis intervention, and stabilization strategies and possess the ability to use these skills in high-risk, high traffic areas.
* Have a strong understanding of recovery and resilience, the value of client partnerships, and client choice.
* Experience working with adults living with mental illness and/or co-occurring disorders.
* Interest or experience in working with clients that traditional health care programs have turned away.
* Ability to communicate and work effectively with clients and staff from various backgrounds and utilize good customer service skills.
* Ability to work effectively with clients potentially displaying unusual and bizarre behaviors.
* Subscribe to the philosophy of working in an integrated team approach which fosters cooperation and continuity across programs and of consideration and respect for clients.
* Have experience working in collaboration with law enforcement, and neighborhood stakeholders that do not always agree with the harm reduction, trauma informed, or person-centered work philosophy.
* Able to prioritize multiple job responsibilities, work independently, and exercise good professional judgment.
* Able to maintain client confidentiality.
* Ability to pass criminal background check.
PREFERRED QUALIFICATIONS:
* Has work experience as an Emergency Medical Technician or Psych Technician in the field.
* Bilingual in English and Spanish.
* Skill in operating office equipment, including computers (including e-mail), software (e.g., Microsoft Word, Excel) and telephones.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORKING CONDITIONS:
Works in a climate-controlled office environment with frequent interpersonal interactions. Works outside in all weather. May escort clients or have professional meetings in environments which are not climate controlled. Also works outside of the office in the community.
EQUAL OPPORTUNITY EMPLOYER:
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
$39-50 hourly 60d+ ago
Home Loan Specialist I
Solomonedwards 4.5
Specialist job in Olympia, WA
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform routine data entry and validation tasks.
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Review and validate loan documents.
- Handle routine calls, emails, and/or chat responses.
- Monitor work queues and intervene as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
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Job Ref: 141857
### Place of Work
On-site
### Requisition ID
141857
### Application Email
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$20-24 hourly Easy Apply 60d+ ago
Blood Collection Specialist, Associate
Bloodworks Northwest 4.3
Specialist job in Renton, WA
Starting Pay $25.23-$27.00 DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole-blood procedures on blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels.
Principal responsibilities include, but are not limited to:
Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures
Answer donor questions to ensure they are giving informed consent to donation and blood testing
Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes
Perform whole blood collection procedures on donors
Monitor/care for donors with adverse reactions to the donation process
Seal blood units and prepare blood component shipment
Follow universal precautions and bio-hazard safety standards for handling blood
Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply
Interact with team members and donors in a knowledgeable and professional manner.
Position Requirements include:
High School education or GED equivalent required
One year of strong customer service work experience
Previous healthcare and blood banking experience is a plus
Additional healthcare-related certifications are desirable
Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years.
Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds
Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius.
Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements.
Ability to attend an 8-week training program
Excellent verbal and written communication skills
Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook
Bloodworks is a community-supported nonprofit organization; as such, incumbents can expect to work with volunteers from time to time.
Benefits and Perks:
Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*
* Conditions apply
$25.2-27 hourly 5d ago
Client Engagement Specialist - Night Shift, STAR Center
DESC 4.3
Specialist job in Seattle, WA
**Shift:** Night (8:00pm - 4:00am) **Shift Differential:** $1.00 per hour **Days Off:** Tuesday, Wednesday **Benefits:** Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) **Other Benefits:** Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
**Union Representation:** This position is a part of a union and is represented by SEIU Healthcare 1199NW.
**About DESC:**
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
**JOB DEFINITION:**
We are looking for a Client Engagement Specialist (CES) who will work within the larger Client Engagement Team spanning three locations: Hobson Clinic, the DESC Pioneer Square clinics, and the STAR Center.
Hobson Clinic is an integrated behavioral and physical health outpatient clinic jointly operated by DESC and Harborview Medical Center (HMC). The Clinic provides holistic health care services to thousands of community members annually with a focus on improving health care access for people who have experienced barriers to conventional health services. The Clinic specializes in serving people living on lower incomes, people living homeless, and people living with complex physical and mental health conditions and substance use disorders.
The Pioneer Square clinics are two clinics operated by DESC that support a variety of clinical staff and programs ranging from outpatient behavioral health, substance disorder treatment, supportive employment, medical, and drop-in services. The clinical programs located in Pioneer Square serve a myriad of clients daily to address complex needs related to their mental and physical health.
The STAR (Stability Through Access and Resources) Center is a time-limited, 24/7, behavioral health-focused non-congregate shelter program. Services at the Center are tailored for unsheltered adults facing significant untreated and undertreated challenges related to mental health and substance use disorders. The center is located at 619 3rd Avenue and Cherry Street in downtown Seattle
The CES team will be the point people to monitor and provide 24/7 safety and security at the STAR Center by managing the milieu outside and inside of the Shelter. The CES team will also be tasked with providing trauma-informed support to clients at the STAR Center and Pioneer Square by employing various de-escalation skills while in coordination and consultation with the wider STAR Center staff, clinical, and medical teams.
**ESSENTIAL DUTIES AND RESPONSIBILITIES:**
+ To be present in all main operating areas of Hobson Place, 216 James, and STAR Center for client engagement and de-escalation purposes. Be a welcoming presence and direct clients to the services they are seeking, at times escorting to designated area and walking regular rounds in both low and high-risk areas of the clinic, Hobson Place, 216 James, STAR Center and 600 block of 3rd Ave, including the area immediately outside of the clinic.
+ Monitor the general milieu outside the Hobson Clinic, 216 James Clinic, STAR center and the 500 and 600 blocks of 3rd Ave.
+ Work to maintain a comfortable atmosphere for people along 3rd Ave, even in the presence of potentially unusual or posturing client behaviors.
+ Proactively engage clients and community members in the public spaces on and around 3rd Ave. in front of Hobson Clinic, 216 James St, and the STAR Center.
+ Coordinate real-time intervention for crises both in and around DESC spaces.
+ Enforce the DESC Good Neighbor policy and Project/Program rules with DESC Clients.
+ Initiate and maintain appropriate social interactions with clients and prospective clients.
+ Integrate experience with behavioral health and substance use conditions into work with clients and prospective clients.
+ Commitment to the Harm Reduction and Trauma Informed Care models and working to incorporate those principles through an equity and social justice lens.
+ Become a DESC trainer for de-escalation and dis-engagement for new employees and yearly refresher; this responsibility will be shared with another trainer within the agency.
+ Assist in training clinic staff on de-escalation skills and leading crisis response drills.
+ Receive training in hands on techniques (escorts and holds) and work in collaboration with partnering agency security to ensure the safety of clients is made a priority.
+ Commitment to diversity, equity, and inclusion, applying to all areas of work responsibility.
+ Intervene when necessary to support clients, maintain order, and communicate/enforce clinic rules and policies.
+ Intervene in client crises and emergencies (medical, behavioral health, interpersonal), participate in verbal de-escalation and hands-on escorts and holds in emergent situations, and initiate action as required, including contact with emergency response systems, and facilitating a higher level of care.
+ Write a shift summary log detailing significant events involving clients and clinic operations, read log daily, participate in shift brief, complete activity logs and other shift-related documentation, and coordinate with relevant staff to ensure all required documentation is completed.
+ In collaboration with an interdisciplinary team, promote a safe and secure clinic environment by responding to emergent safety issues using a collaborative active response approach.
+ Participate in clinical reviews and case conferences to develop personal success plans for clients as needed. Assist clinical staff in engaging clients through creative, resourceful strategies that build trust and confidence.
+ Participate in bar review committee and, psych consults as needed.
+ Lead critical incident debriefs and work in coordination with clinical Director and Managers to provide support to staff related to safety issues upon request.
+ Help ensure cleanliness of sidewalks.
+ Participate in staff meetings, team huddles, and training, with both DESC and HMC staff.
+ Wear agency-provided clothing that makes you easily identifiable in the community as a DESC employee.
+ Other responsibilities as assigned.
**WORKING CONDITIONS:**
Works both indoors in a climate-controlled office environment with frequent interpersonal interactions and primarily outdoors in variable weather with frequent interpersonal interactions. May escort clients or have professional meetings in environments which are not climate controlled. Also works outside of the office in homeless camps and in a vehicle.
Requirements
**MINIMUM QUALIFICATIONS:**
+ Experience working with behavioral health conditions and intervening with de-escalation and hands-on approaches using Crisis Prevention & Intervention (CPI) or the equivalent and must be familiar with behavioral health treatment services.
+ Willingness to become certified in enhanced behavioral de-escalation training, which trains to use hands on techniques.
+ Willingness to use training in de-escalation and disengagement to intervene with clients that are posturing or assaultive.
+ Experience in human services (paid or volunteer), preferably working with adults living homeless and/or living with a mental illness and/or substance use disorder.
+ Experience working and building rapport with people in a psychiatric crisis.
+ Proficient in de-escalation skills, crisis intervention, and stabilization strategies and possess the ability to use these skills in high-risk, high traffic areas.
+ Have a strong understanding of recovery and resilience, the value of client partnerships, and client choice. Interest or experience in working with clients that traditional health care programs have turned away.
+ Ability to communicate and work effectively with clients and staff from various backgrounds and utilize good customer service skills.
+ Ability to work effectively with clients potentially displaying unusual and bizarre behaviors.
+ Subscribe to the philosophy of working in an integrated team approach which fosters cooperation and continuity across programs and of consideration and respect for clients.
+ Have experience working in collaboration with law enforcement, and neighborhood stakeholders that do not always agree with the harm reduction, trauma informed, or person-centered work philosophy.
+ Able to prioritize multiple job responsibilities, work independently, and exercise good professional judgment.
+ Able to maintain client confidentiality.
+ Ability to pass criminal background check.
+ Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.
**PREFERRED QUALIFICATIONS:**
+ Has work experience as an Emergency Medical Technician or Psych Technician in the field.
+ Bilingual in English and Spanish.
+ Bi-cultural background/experience.
+ Skill in operating office equipment, including computers, communication platforms, software (e.g., Microsoft Word, Excel), and telephones.
**EDUCATION AND EXPERIENCE REQUIREMENTS:**
1. Relevant Bachelor's degree in social work, psychology, or related behavioral science, OR
2. A combination of 1 year* of relevant paid work experience and demonstration of the ability to perform required job duties
*Internal applicants in direct, client facing positions can substitute 6 months of experience in lieu of 1 year
**PHYSICAL DEMANDS:**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
**EQUAL OPPORTUNITY EMPLOYER**
DESC is committed to diversity in the workplace and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description
$37.78 - $41.72 per hour
The average specialist in Tacoma, WA earns between $27,000 and $86,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Tacoma, WA
$48,000
What are the biggest employers of Specialists in Tacoma, WA?
The biggest employers of Specialists in Tacoma, WA are: