Product Specialist
Specialist Job In Ogden, UT
Gig Description
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.
****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program****
Experience/Skills
TEAM / LEADERSHIP SKILLS:
You demonstrate a sincere desire for a quality customer experience
You have a team player attitude
You promote a positive work environment
You thrive in a fast-paced environment and handle change well
You have a collaborative approach to problem solving and like sharing feedback
You understand the value of your individual impact on the team and company's success
TECHNICAL / FUNCTIONAL SKILLS:
You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
You have experience with software troubleshooting abilities
You know how to modify your communication style to meet customer needs and tone
You possess customer service skills
You are able to simplify and communicate complex ideas to customers
You have the ability to diffuse situations with angry customers
You are comfortable in a training environment that includes watching self-paced training module videos
You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
You are willing to step-in as needed including answering questions from customers via chat
ANALYTICAL SKILLS:
You are able to research, analyze and determine an appropriate course of action in a variety of situations
You can solve complex problems while exercising good judgment
You have critical thinking and problem solving skills
ORGANIZATIONAL SKILLS:
You demonstrate initiative and the ability to multitask.
You work well under pressure of meeting team productivity goals.
Successful candidates must be willing to meet service level and contact per hour commitments.
You understand and accept schedule adherence in a call center environment
You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue
KNOWLEDGE / BACKGROUND EXPERIENCE:
You are a High School graduate
Preferably, you have basic knowledge of tax laws and tax concepts
Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary
BEHAVIORAL COMPETENCIES
You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
You are comfortable being on camera with your customers and understand the value of humanizing the interaction
You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions
You possess active listening skills and know how to ask probing questions to arrive at answers quicker
Operating Hours
Operating Hours: 8am to midnight EST ; Monday to Sunday
Required Minimum Hours: 30 hours per week
Peak Period:
April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT
April 15, 2025: 8am-3am EST/EDT
$5 Turbo Bonus Boost per hour.
Applicable to all hours worked from April 9th to 15th.
Service Providers (SPs) must meet the required minimum of 30 hours per week.
Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
*These times may be revised periodically based on business needs
MINIMUM HOURS TO BE WORKED EACH WEEK
You must work a minimum of 30 hours each week on all schedules
Mandatory Requirements
Must reside in the USA
Must have passed background check and pass tech check in order to attend certification.
Must be on camera during certification.
Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
Service Provider (SP) must have the following Hardware Requirements.
Windows Computer (Mac and Chromebooks are not permitted)
Windows 10 or 11
AMD or Intel Core Series (I3-I9)
At least 8gb of RAM
Webcam
Wired Mouse
USB Headset
Wired Internet Connection
Conflict of Interest
Cannot hold Gigs with Column Tax or any Intuit Vendors
Training Information
Duration
20 Hours
Price
$79.99 USD
Course Details
Retention Specialist
Specialist Job In Lehi, UT
Our Company
Agent Boost Marketing is an industry leader in technology, training, support, compliance, strategy and sales. Our agents nationwide assist and educate consumers with their Medicare and health insurance choices. By offering Medicare Advantage, Medicare Supplements, Prescription Drug Plans, subsidized health plans, traditional health, short term medical and ancillary products we're able to provide comprehensive, high-quality and affordable health coverage to all Americans.
The Position
Using our CRM and dialer, make outbound calls and receive inbound calls from Medicare beneficiaries that are "at risk" or have questions regarding their Medicare benefits. Perform benefit comparisons and assist our current clients with enrollments into plans and products that are most suitable via our provided enrollment tool.
What We're Offering:
Competitive Industry Pay, base pay + OT and commissions
Target Annual Compensation of $60,000-$75,000
Commissions
Retention Bonus
Health benefits
PTO and paid company holidays
Dental and Vision
401k
Professional Development
Job Stability in a growing industry
Qualifications:
Possess a valid driver's license and a source of reliable transportation.
Possess strong presentation, persuasion, and negotiation skills with the ability to close sales.
Be people-oriented, customer-focused, and professionally assertive in maintaining client relationships.
Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.
Have excellent time management skills, thrive in a team environment, and technology and computer proficiency including call center and CRM experience
Previous experience in customer service or call center preferred
If you are passionate about providing exceptional customer service, have excellent communication skills, and enjoy building relationships, we invite you to apply for the position of Retention Specialist. As a Retention Specialist, you will play a crucial role in analyzing customer needs, addressing their concerns, and ensuring their satisfaction. Join our team today and be part of a dynamic and rewarding work environment.
To apply, please submit your resume along with a cover letter highlighting your relevant experience. We look forward to reviewing your application.
Job Type: Full-time
Pay: $59,977.00 - $75,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
No nights
Experience:
Sales: 1 year (Required)
Customer service: 1 year (Required)
Call center: 1 year (Preferred)
License/Certification:
Accident & Health Insurance License (Required)
Ability to Relocate:
Lehi, UT 84043: Relocate before starting work (Required)
Work Location: In person
Customer Experience Specialist
Specialist Job In Salt Lake City, UT
ABOUT US
As seen on
Shark Tank
! Spoonful of Comfort delivers handcrafted soup gift packages that are warm, thoughtful, and delightfully personal-like sending love by the ladle. Inspired by the soup our founder wanted to mail to her mom during a battle with cancer, Spoonful of Comfort is the perfect get-well gift, housewarming surprise, and heartfelt care package.
We are a rapidly growing company based in Salt Lake City, and we believe that providing uplifting, compassionate customer support is just as important-if not more so-than the product itself.
ABOUT YOU
As a Customer Experience Specialist, you will represent and champion our customers' needs with warmth, professionalism, and empathy. We're looking for:
Excellent written and phone communication skills - You can connect with customers in a kind, clear, and professional manner.
Emotional intelligence - You recognize and respect customers' emotions, handling their concerns with genuine care.
Reliability and consistency - You show up, follow through, and can be counted on to provide exceptional service every day.
A love for helping people - You enjoy creating positive interactions and making every customer experience special.
A positive attitude - You thrive in a supportive, team-oriented environment and bring an encouraging energy to your work.
Technical proficiency - You're comfortable navigating computer systems and learning new tools to support customer interactions.
ABOUT THE JOB
We have full-time and part-time seasonal roles available starting at $18/hour. We are hiring multiple candidates to meet scheduling needs, which may include 9-5 shifts or early morning/evening hours. Our office is based in Salt Lake City, UT.
Your daily tasks will include:
✅ Answering phone calls and responding to emails with warmth and professionalism
✅ Providing helpful information about our products and services
✅ Troubleshooting and resolving customer concerns with patience and care
✅ Maintaining accurate customer records and documenting interactions
✅ Staying up to date with our evolving products and service
QUALIFICATIONS:
✔ Ability to build genuine connections with customers
✔ Strong multitasking and prioritization skills
✔ A positive and professional demeanor
✔ Excellent written and verbal communication skills
✔ Previous experience in customer service, sales, or related fields is a plus, but not necessary
If you have a strong work ethic, an empathetic heart, and a passion for helping others, we'd love to hear from you! Apply today and help us send comfort, one conversation at a time.
Pay: From $18.00 per hour
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Service Desk Specialist
Specialist Job In South Jordan, UT
Russell Tobin is looking for a Technical Support Representative based in South Jordan, UT for our client who is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.
Job title: Customer Supp/Account Rep-Sr -IT
Location: South Jordan UT
Duration: 6 months
Pay rate: $21.00/hour
Executive Summary:
The Service Desk Chat Agent is the first point of contact that support end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first call resolution and identifying opportunities to streamline/automate agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service.
Expectation of Role:
• Customer Service Skills:
o Demonstrate active listening in order to gain an accurate understanding of the situation
o Being empathetic to the customer's situation while also showcasing advocacy and ownership of seeking resolution
o Acknowledging the sense of urgency for resolving the issue
o Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding
• Communicate effectively:
o Producing accurate detailed documentation consumable by end users, level two support, and problem management
o Maintain professionalism and netiquette to ensure messages are received as intended
o Respond timely via the chat platform to prevent delay or frustration
o Clearly document actions taken in ticketing record for tracking and data analytics
• Technical Proficiency:
o Leverage the chat tooling and ticketing platform effectively
o Provide high quality end-user technical support, related to enterprise software and hardware
o Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
• Culture Carrier:
o Demonstrate the ability to collaborate with others
o Display a safe and positive attitude
o Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem solving skills
• Self Motivated
• Two to five years of chat experience
• Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment
• Preferred work experience in technical support role but not required
Required Education:
• High school diploma or GED with relevant work experience
Benefits Disclosure
“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”
Customer Support Specialist
Specialist Job In Lehi, UT
Company Stuff:
We've created a CRM that enables high-end retail sales associates to drive more repeat business. While dealing with the hustle and bustle of foot traffic in a retail store, sales associates often don't have time or the tools to follow-up on opportunities and clients. We make that process easy and automated for them through our tools and training on best practices.
We've helped thousands of Jewelry and Fashion stores level-up. When it comes to retail, we're their biggest champion.
Check us out in advance at ******************
Here is where you come in.
Clientbook is looking for a Customer Support Specialist to perform a wide range of client-related support activities. This position works as a member of our support team as an expert in the configuration and use of our software. Ideal candidates are passionate about helping people, have outstanding communication skills and the ability to learn new technology quickly.
This role may be right for you if you're a problem solver at heart, willing to go the extra mile to resolve user challenges or educate them on best practices. After your onboarding experience, you will be expected to become a true subject matter expert of the Clientbook software.
What you will do here.
Multi-channel communication with clients during all standard business hours
Escalate client queries and concerns
Learn and work with software including Zendesk, Shortcut, AWS, and Zoom
Work closely with Customer Success Managers to ensure clients have a positive experience
All other job duties as assigned
What we hope you will bring.
Outstanding written and verbal communication
Customer Support experience
Desire and capability to learn new technologies and skills quickly
Team player with a positive attitude
Ability to work in our Lehi, UT office
Job Type: Full-time Monday-Friday
Why join us?
Competitive pay and benefits.
Fun office with a game room (mostly NFL blitz. You'll figure it out), stocked food, gym
Innovative product that changes our customers lives in a real way.
Transparent leadership that provide their resources and time for your success
Career opportunities based on your skills and interests (not tenure)
Free Quick Quack car-wash subscription
Clientbook is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Computer Network Technician
Specialist Job In Magna, UT
An aerospace client is looking for a PC Network Technician whose primary focus will be Windows administration support and enclave compliance activities.
PC Network Technician
Pay Rate: $31.28/hr. on W2 (DOE)
Duration: 12 months or longer
Schedule: 9x80 A
RESPONSIBILITIES:
Develops computer systems specifications that address business requirements and that fit with the company's system architecture standards.
Establishes and documents system parameters and formats, ensures hardware and software systems compatibility and coordinates and/or modifies system parameters in terms of existing and projected computer capacity and capabilities.
Revises existing systems and procedures to correct deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage.
Provide technical support for computers; install, troubleshoot, service, and repair PCs, related software, peripherals and associated networks.
Connect clients, servers, and terminals to existing data networks.
Assist InfoSec with DFARS, CMMC compliance responsibilities.
Setup, maintenance, compliance and vulnerability remediation for off-network and lab environments.
Rack and stack workstations and provide server application support as directed by server team
Provide Windows systems management.
Perform root cause analysis for complex issues.
Ability to create accurate and clear documentation and diagrams of environments, ticket resolutions and technical solutions.
Work with software vendors to support third party applications.
Provide technical hardware or software support above and beyond the Tier1/2 support vendor and educate users as needed.
Monitors ticket queues to ensure SLAs are met
Previous experience supporting user and manufacturing hardware, software, etc. in an enterprise environment
Ability to work independently; appropriately escalate issues and roadblocks to leadership.
Superior customer service and service delivery. Maintains composure in difficult situations, with challenging customers.
Demonstrates personal integrity and high ethical standards in customer contacts as well as all internal relationships.
Master unfamiliar information, tasks, and situations quickly and effectively.
Excellent communication skills, written and verbal.
Customer and detail oriented and possess good decision-making ability
BASIC QUALIFICATIONS:
US Citizenship is required.
Previous experience supporting end user devices, Windows OS, hardware, software, printers and peripherals in an enterprise environment >500 devices
Ability to manage multiple priorities and time-sensitive mission critical needs.
Must have understanding and experience configuring user and computer accounts in Active Directory
Strong troubleshooting abilities
Proficiency in Microsoft products such as Windows Desktop OS and Office Product Suite.
Understanding of networking principles (such as the OSI model).
Ability to lift equipment weighing up to 40 pounds.
PREFERRED QUALIFICATIONS:
• Proficiency in remote administration and troubleshooting of desktop PCs, Visio, PowerShell.
• Associate's degree with 3 years of relevant experience OR a High School Diploma/GED with 5 years of relevant experience.
• CompTIA A+, or Network+, or Security+ certification
• Experience using ServiceNow in an enterprise environment
• Experience supporting VMware VDI (Virtual Desktop Infrastructure).
• Cross-platform experience (i.e. Windows, Linux, Solaris, OSX, UNIX, etc.)
• Familiar with OT/ICS segregation principles and techniques
• Understanding of enterprise-level storage concepts to include all commonly used RAID-levels.
• Experience with engineering applications.
• Investigate information, network, and communication needs of users, and make recommendations regarding software and hardware purchases
About our client:
Our client is a world leader and premier innovator in aerospace, with over 100,000 top-talent employees providing the most advanced products and technologies in the industry. With numerous awards and recognitions, they offer their employees continuous growth, learning, and development.
About APR:
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don't miss out on this amazing opportunity! If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you!
Retirement Specialist
Specialist Job In Salt Lake City, UT
ADP is hiring a Sales Representative, Retirement Services 401(k) Solutions.
Thanks for clicking! Let us tell you a little more...
Does the thought of winning sales, driving a business forward and achieving serious results excite you?
Do you feel fulfilled helping others uncover creative solutions to complex problems?
Most importantly, do you love people and thrive in a fast-paced, collaborative environment?
Yes? Well, then you might be just the right person we're looking for.
First, let's tell you more about ADP. We believe great companies are built by great people -- and for them. Every day we strive to design a better way to work helping employees at organizations around the world to stay productive and achieve their potential. We're always designing for people, starting right here with our one-of-a-kind culture, and with people like you.
As a Sales Representative, Retirement Services, you'll win new business and close sales for ADP's Retirement Services 401(k) solutions. With a little help from our top-notch sales training, you'll connect with both new and existing clients to sell products that put millions of employees on the road to retirement readiness. When you make a name for yourself at ADP, doors will open for advancement opportunities, industry-leading compensation, and even luxurious trips.
Does this sound like you?
Self-Starter and Go-Getter. High reaching & unstoppable. A can't-stop-won't-stop attitude and an urge to persevere until you get it right.
Trusted Advisor. Lives integrity and delivers on promises...every time.
Desire to Learn. Motivated by continuous learning with a hunger to grow, become, do & give more.
WHAT YOU'LL DO: Responsibilities
Drive Our Business Forward
Work within a geographic territory to cultivate new prospects, cross-sell solutions, reach and exceed goals and close sales.
Turn Prospects into Loyal Clients and Raving Fans
Develop and execute a sales strategy to target prospects and build a network of key decision makers in a designated territory.
Mine existing and prospective clients for referral business both new and conversion.
Collaborate Daily
Cultivate new prospects and cross-sell solutions to existing accounts by developing and maintaining mutually beneficial relationships with other ADP Associates and Alliance Partners in a designated territory.
EXPERIENCE YOU'LL NEED: Required Qualifications
Bachelor's Degree
Two or more years of outside business-to-business sales experience with proven proficiency in selling and presentation skills, prospecting, and territory management
BONUS POINTS FOR THESE: Preferred Qualifications
FINRA Series 6 and 63 licensing is required, but candidates with great sales acumen will be considered pending appropriate licensing within the first 45 days of employment.
Goal-oriented, motivated self-starter, with capacity and drive to reach and exceed sales quotas
Ability to work independently, as well as collaborate with other ADP Sales Associates
Demonstrated cold calling sales ability, with assertive, positive and persistent style
Ability to effectively communicate through all mediums (verbal, listening, written)
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Make your mark. We want you to challenge things and are open to fresh ideas.
Stay ahead of the curve. An agile, fast-paced environment means plenty of opportunities to progress.
Be your healthiest. Best-in-class benefits that start on Day 1, because healthy associates are happy ones.
Balance work and personal time like a boss. Resources and flexibility to more easily integrate your work and your life.
Get paid to pay it forward. Company paid time off for volunteering for causes you care about.
If you've made it down this far, we have to ask: What are you waiting for? Apply now!
CV Invasive Specialist Cardiac Cath Lab
Specialist Job In Ogden, UT
The CV Invasive Specialist performs duties necessary for advanced EP or interventional procedures at a technical and professional level requiring little or no supervision of technical detail. The Specialist performs technical procedures that regularly require independent judgment. The CV Invasive Specialist assumes responsibility and initiative for designated areas and procedures as required.
Scope
Follows Alliance of Cardiovascular Professionals (ACVP) Scope of Practice or for Electrophysiology the NASPE Standards of Professional Practice for the Allied Professional in Pacing and Electrophysiology. An RN will be present to supervise the care of patients during moderate sedation. RCIS or RCES is required to pass medications.
Posting Specifics
Benefits Eligible: Yes
Shift Details: Monday - Friday 7am to 3:30pm, with required on-call shifts.
Additional Details: Shift differentials given for evenings, nights and weekends
Job Essentials
Participates in procedure room preparation and post procedure turn around.
Develops specific knowledge with regard to invasive, diagnostic, and interventional supplies, appropriate indications and applications, and proper use and deployment techniques.
Makes hemodynamic recordings, calculations, and interpretations.
Provides emotional support for patients and their family members.
Assists in inventory control.
Fosters teamwork and cohesiveness with team members and physicians.
Provides patient education and ensures patient comfort.
Assesses the condition of the patient, documents it, and informs the physician of deviations from normal criteria throughout the procedure.
Develops knowledge specific to cardiopulmonary pathophysiology, pharmacology, anatomic anomalies, and treatment options.
Understands and applies principles of x-ray generation and safety. Understands and demonstrates the correct operation of imaging equipment.
Provides procedural assistance as a circulating tech, scrub tech, or monitoring tech, according to cath lab policies and procedures and Scope of Practice documents.
May mix and administer some medications under the direction and supervision of the physician.
Performs point of care testing and QA.
At the end of the procedure, may apply closure device, suture the sheath in place, or remove the sheath and apply pressure to obtain hemostasis.
Provides for the thorough and accurate documentation of each procedure and associated events.
Develops skills in operating, calibrating, and troubleshooting equipment in the Cardiac Catheterization Laboratory.
Accountabilities:
Scrub, circulate, and monitor in diagnostic, interventional, and CRM procedures.
Complete procedure data entry; acquire and process imaging studies, hemodynamic assessment and calculations.
Complete intra-procedure CathPCI registry requirements and prepare procedural reports.
Minimum Qualifications
Specialist I:
Basic Life Support Certification (BLS) for healthcare providers.
ACLS or PALS certification.
Intermediate computer skills.
Current license, where applicable.
Registered Respiratory Therapist program
2 years of CV Invasive Training experience.
Bachelor's degree in health science with six months of health care experience (e.g., Cath Lab, EP, EMT, Paramedic, CNA, Surgical tech)
- or -
Graduate of a Radiologic Technology, Cardiovascular Technology, Respiratory Therapy, or Nursing program
- or -
graduate of a diploma or associate program in health science with one year of health care experience (e.g., Cath Lab, EP, EMT, Paramedic, CNA, Surgical tech)
- or -
graduate of a non-programmatically accredited program in invasive cardiovascular technology which has a minimum of one year of specialty training and includes a minimum of 800 clinical hours. Education must be obtained from an accredited institution. Degree will be verified.
Specialist II:
Basic Life Support Certification (BLS) for healthcare providers.
ACLS or PALS certification. If not currently certified, certification must be obtained within 6 months of hire.
ACLS or PALS certification.
Two years of Invasive Cardiovascular Technology or Electrophysiology experience (not including academic training or CVIS training).
Bachelor's degree in health science program. Education must be obtained through an accredited institution. Degree will be verified.
Graduate of an accredited Radiologic Technology, Cardiovascular Technology, Respiratory Therapy, or Nursing program
currently registered as a Cardiovascular Invasive Specialist (RCIS) or Registered Cardiovascular Electrophysiology Specialist (RCES) or passage of the CEPS exam (EP only).
graduate of an accredited diploma or associate program in health science
Demonstrated proficiency in all CVIS I job duties without supervision.
Demonstrated expertise in performing complex diagnostic and advanced interventional procedures or demonstrated understanding and proficiency in correlation with years of experience with regards to electrophysiology procedures.
Maintains at least 20 hours of continuing medical education (CME) credits per year.
Maintains at least 20 hours continuing medical education credits per year
Must be competent in basic coronary intervention (have completed skills pass off).
Specialist III:
Current BLS certification for Healthcare Providers.
Current ACLS or PALS certification. New hires obtain within 6 months of hire.
Currently registered as a Cardiovascular Invasive Specialist (RCIS) or Cardiovascular Electrophysiology Specialist (RCES) or passed the CEPS exam (EP only).
Five years of advanced interventional or electrophysiology experience.
Recommendation by Medical Director, Interventional Lead Cardiologist, or EP Program Director.
Demonstrated proficiency in all CVIS II job duties without supervision. Extensive knowledge of cardiovascular anatomy, physiology, and pathophysiology.
Demonstrated proficiency in advanced interventional techniques or EP mapping and pacing applications.
Specialist IV:
Bachelor's degree. Education must be obtained from an accredited institution. Degree will be verified.
Basic Life Support Certification (BLS) for healthcare providers.
PALS certification or ACLS certification. If not currently certified, certification must be obtained within 6 months of hire.
Bachelor's degree and current registration as a Cardiovascular Invasive Specialist (RCIS) or Cardiovascular Electrophysiology Specialist (RCES)
Passage of the CEPS exam (EP only).
Recommendation by Medical Director, Interventional Lead Cardiologist, or EP program Director.
Extensive knowledge of cardiovascular anatomy, physiology and pathophysiology.
Demonstrated proficiency in advanced complex interventional techniques or structural heart techniques or complex EP mapping and pacing applications.
Demonstrated proficiency in all CVIS III job duties without supervision.
Demonstrated knowledge and skillset in evolving diagnostic and interventional cardiac cath or structural heart or EP therapeutic applications.
CVIS III.
Minimum of ten years of cath or EP lab clinical experience (not including academic training hours).
Demonstrates proficiency in evolving interventional or EP therapeutic applications.
Physical Requirements:
Physical Requirements
Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc).
May be expected to stand in a stationary position for an extended period of time.
Location:
Intermountain Health McKay-Dee Hospital
Work City:
Ogden
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$34.06 - $52.55
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
Senior Client Success Specialist, Enterprise I
Specialist Job In Salt Lake City, UT
**Our Mission** As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*com Score Total Visits, September 2023)
**Day to Day**
As a Senior Client Success Specialist you will communicate directly with advertising agency clients, primarily through email and phone. You will work closely with our internal Sales, Product and Technical teams to ensure a flawless experience with Indeed from the beginning. You have exceptional relationship skills, and are comfortable speaking directly with key decision-makers at Fortune 1000 and equivalent sized companies, and enjoy working closely with Indeed's Agency Sales team. You will excel in the arts of organization and prioritization and treat all clients like they are your priority through providing "WOW" experiences.
**Responsibilities**
+ Assist new clients with their account set-up. Including making suggestions as an industry specialist, thoroughly explain Indeed products & services, and give an overall great first impression (a few boolean searches go a long way!)
+ Manage brand new and existing client accounts, ensuring campaigns are hitting their strategic targets. You will monitor and manage employer content & recruitment advertising campaigns including job management, display advertising, and profile branding to ensure consistent product performance and delivery.
+ Be an enthusiastic Indeed product specialist to best optimize clients' accounts and set them up for success. Use Indeed data and your expertise in the recommendations you make to clients about their hiring needs. As a practical example, we've consulted with some of the largest clients in the world on where they should be opening their next office(s) by showing them the talent available in those markets.
+ Collaborate with our Product, Operations, Search Quality and Aggregation teams to troubleshoot problems, improve processes, and ensure client satisfaction by providing client feedback to our internal partners and translating their business needs into client solutions.
+ Partner closely with the Agency Sales team throughout the customer lifecycle to prevent churn and ensure revenue retention and renewals.
+ Manage and enhance primary client relationships from executive C and B-level to specific account teams including media planners, buyers, heads of Talent Acquisition, Hiring Managers, and Recruiters.
**Skills/Competencies**
+ 5+ years experience which can include: Industry (Recruitment, Staffing, Dot com/tech, HR Tech, Ad/Media Agency), B2B, Account Management, Customer Service (servicing internal or external customers).
+ Learn quickly and exhibit tech savviness. Your curiosity and passion mean that you can get up to speed and have an impact from day one.
+ Demonstrate relationship management, churn prevention, and client engagement skills while also understanding post-sale client lifecycle implementation and execution.
+ Demonstrate ability to cultivate and foster relationships with your team as well as external and internal partners.
+ Moderate experience examining data, trends, and client information to identify product or service growth opportunities.
+ Experienced in addressing large audiences and delivering clear and composed communication about advertising campaign metrics to executive-level clients and decision-makers.
+ Demonstrate ability to manage and retain accounts with up to $50k in annual revenue per account
**Salary Range Transparency**
US Remote 63,000 - 85,000 USD per year
NYC Metro 67,000 - 91,000 USD per year
Seattle 67,000 - 91,000 USD per year
SF Bay Area 77,000 - 104,000 USD per year
Scottsdale 61,000 - 83,000 USD per year
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 12 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at *****************************
**Equal Opportunities and Accommodations Statement**
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an Equal Employment and Affirmative Action employer seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, religious creed, national origin, genetics, neuro-diversity, disability, age, status as a protected veteran, or any other non-merit based or legally protected grounds.
Indeed is dedicated to providing reasonable accommodations to qualified individuals with known disabilities to participate in the employment application process. To request an accommodation, an applicant should contact Talent Attraction Accommodations at **************, or by email at accommodations@indeed.com. In the request for an accommodation, please inform us of the nature of your request and your contact information. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information about our commitment to Equal Employment Opportunity and Affirmative Action, please review our Equal Employment Opportunity and Affirmative Action Statement of Policy (************************************************************************
**Inclusion & Belonging**
Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we're committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering a diverse and inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.
**Indeed's Employee Recruiting Privacy Policy**
Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site's user and privacy policy found at **************************** , we also want to make you aware of our recruitment specific privacy policy found at ****************************/indeed-jobs .
**Agency Disclaimer**
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.
Reference ID: 45585
Scheduling Specialist
Specialist Job In South Jordan, UT
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This position is per diem.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
Client Success Specialist
Specialist Job In Springville, UT
Full-time Description
ABOUT US:
Namify is in the business of belonging. For over 20 years, companies of all sizes have partnered with us to elevate their recognition programs, corporate gifting strategies, branding initiatives, and employee engagement. Through automation and more sustainable practices, we are revolutionizing an industry that has traditionally been wasteful and awkward. We are looking for energetic “inclusion superheroes” to join the cause. If you are a detail-oriented person and like the idea of creating more happiness in the workplace, we want to talk to you … like yesterday. We're growing fast because the world recognizes how desperately services like ours are needed.
ABOUT THIS JOB:
Namify's Client Success Specialist will be responsible for training, communicating with, and providing education pieces for new AXOMO clients. They play an essential role in ensuring a positive client onboarding experience and creating advocates for our platform with a stellar training period. The ideal candidate is personable and eager to build relationships with our clients to help them get the most out of our platform, maximize brand engagement, and meet their sustainability goals.
RESPONSIBILITIES:
Effectively train key stakeholders (admins)
Educate AXOMO stakeholders (admins) how to maximize the value of AXOMO
Ensure AXOMO admins & users have an amazing experience launching AXOMO
Build a repository for education materials
Suggest Topics for User Conference
Onsite Training as Requested by Clients
Client Retention Support Activities
Daily Task Breakdown:
Once a new client signs their MSA, reach out to introduce yourself, reassure them in their decision, let them know what they can expect from you, outline next steps, and schedule a time that works for your kickoff meeting.
Onboarding Meetings
Facilitate weekly webinars that simultaneously educate admins about general AXOMO functionality
Ensure clients are progressing through each stage of the onboarding document.
Create/improve training content and materials to help clients answer questions and get onboarded faster.
Work with the sales team to help close deals that may be close to signing their agreement and just need a better understanding of what will happen
Initial Store Setup
Work with the AXOMO Catalog Specialist(s) to ensure any special requested items are fulfilled
Connect with the sales team to order products and manage initial startup inventory
Support sales with any of the more technical/advanced questions about AXOMO in the sales process
Once onboarding is completed, return the client to sales for long term retention and support
Review feedback submitted by clients about the onboarding experience to make improvements in the process
All other duties as assigned.
By taking ownership of these tasks and your specific area, you will be taking the initiative to bring about positive change for the benefit of yourself, your team, Namify and our clients. Your care and concern for the client to be served in the best and most efficient way is reflected in everything you do. You are accountable for results and take this ownership of your area, processes and communications seriously.
BENEFITS AND COMPENSATION:
$15 - $19 /hour, depending on experience
Immediate PTO accrual
Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k) with up to 4% employer match
Requirements
Must have proper documentation for employment in the United States
Must perform Pre-Employment drug test
Client Success, Onboarding, or Account Management experience required
Must be able to communicate effectively with team members at all levels
Must have great attention to detail, even with repetitive processes
Proactive, hard-worker that is not afraid to suggest change
People person comfortable teaching all levels of users
Fast-learner looking for a career to grow & thrive
Must be able to work under deadlines and quotas
Must be able to follow instructions, both written and verbal
Must be able to work in a sitting position for 6-8 hours a day
Problem-solver willing to do what it takes for a positive customer experience
A team-player, someone self motivated, wanting to succeed & lead a department
SCHEDULE:
Monday to Friday, 9:00am-5:00pm (Full-time)
In-person in Springville, UT
Salary Description $15 - $19 /hour
Business Advancement Specialist
Specialist Job In Pleasant Grove, UT
The Business Advancement Specialist partners with Wellness Advocates at all levels up to Premier, providing exceptional customer service and strategic support to help them grow and succeed in their business endeavors. This role ensures Wellness Advocates stay informed about company updates and provides guidance on achieving their business goals, including accountability, compensation plan education, and continuous motivation.
Job Responsibilities:
* Cultivate strong, supportive relationships with Wellness Advocates to inspire motivation and business growth.
* Track and monitor Wellness Advocates' rank advancements, ensuring timely recognition of achievements at all levels.
* Educate Wellness Advocates on the accurate understanding and effective application of do TERRA's compensation plan.
* Address and respond to inquiries regarding the compensation plan, providing clear, fair, and helpful answers.
* Manage and advocate for exception requests, ensuring they are handled promptly and accurately.
* Collaborate with Wellness Advocates to develop tailored strategies that increase their effectiveness and business success.
* Coordinate and facilitate conference calls, including scheduling, note-taking, and distributing follow-up communication such as welcome and congratulatory letters.
* Provide ongoing support for various projects, tasks, and responsibilities as needed.
Job Qualifications:
* Proven ability to build and maintain professional relationships, with a strong focus on collaborating with Wellness Advocates.
* Strong interpersonal and communication skills, with a positive, solution-oriented attitude to address concerns and challenges.
* In-depth understanding of do TERRA's compensation plan, or the ability to learn quickly, with a track record of successfully addressing customer inquiries and delivering results.
* Prior experience in the direct selling industry and/or customer service is preferred.
* Familiarity with DataTrax or similar tools is a plus.
* Full-time commitment and availability required.
* Eagerness to continually learn and educate Wellness Advocates on Placement and Compliance Policies.
do TERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.
AWM, Marcus by Goldman Sachs, WFM Scheduling Specialist, Draper, Utah
Specialist Job In Draper, UT
Asset and Wealth Management (AWM)
Across Asset and Wealth Management (AWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. The wealth management businesses provides financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across AWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.
Your Impact
In your role on the WFM Scheduling and Forecasting team you will be responsible to take ownership of maintaining the Verint platform and agents WFM oversees. The role requires a high degree of analytical and project management skills, as well as the ability to stay up to date with the latest process and procedures utilized.
Responsibilities:
Adherence adjustments requested by supervisors, associates, and VP's daily for GS Agents only (including BGL & HYD agents) BPOs as needed. Adding meetings, breaks, OT, sick time and all other adjustments impacting agent's adherence.
Optimization of breaks and lunches while keeping organizational impacts in mind.
Scheduling mass trainings for all GS offshore and onshore agents.
Learn to update all reports WFM is responsible for. FVA, headcount, IDP and other reports needing pulled by supervisors and associates.
Manage the day-to-day activities of the WFM Scheduling and Forecasting team
Pull and send real time reports and other adhoc reports as requested.
Perform daily team adjustments audits that may have been missed from the previous day.
Communicate with workforce management teams, including partner sites, to provide guidance for real-time operational management.
Partner with Forecasting Team to ensure PTO Calendar Allotments are correct.
Partner with team to proactively identify workforce management related improvement opportunities and drive relevant initiatives.
Monitor email boxes, make updates in Verint schedules, respond and file into the appropriate folders. Updating adherence adjustments as appropriate.
Basic Qualifications
Some knowledge of Verint is helpful but not required.
Must be self-directed, detailed-oriented, driven, and able to work independently in a team-oriented and fast-paced environment.
Ability to learn quickly and adapt to projects and deadlines
Strong communication skills.
Ability to analyze data for patterns and trends and to take findings and communicate them in an effective manner.
Strong written and verbal communication skills and ability to provide clear and concise updates to senior leaders .
Strong PC skills required (Excel, Access, PowerPoint, Word).
Ability to handle multiple projects and deadlines without sacrificing professionalism
Willingness to manage and be the front face of the team.
Competitive and entrepreneurial spirit with the ability to work under minimal guidance.
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: *********************************************************************
© The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Alpine & Touring Commercial Specialist, Atomic
Specialist Job In Ogden, UT
Amer Sports is a dynamic, global sports company offering passionate achievement-oriented professionals the chance to succeed and flourish in an international environment. Our globally recognized brands include Salomon, Wilson, Atomic, Armada and Arc'teryx. We are a company where ambitious, competent and motivated people can make their mark. All our team members are ready to strive for the best of the company and to win together. Just like our customers, we are dedicated to an active lifestyle and sports. Join us.
What You'll Do
We are currently seeking a Alpine & Touring Commercial Specialist for our Atomic Team. The Alpine & Touring Commercial/Category Specialist is responsible to support and provide input to the Market Director throughout the annual Go-To-Market cycle. This includes participation in the BP process, assortment planning as well as providing support for forecasting and entering product forecasting and tracking. The Alpine & Touring Commercial Specialist is responsible for tasks assigned by the Market Director in-line with global and regional brand strategies to achieve maximum Sales, Market Share, Distribution, and Profit objectives for the USA. Finally, this role serves as the primary coordinator for all product-related matters, including communication, training, showroom management, and sample organization.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily:
General Commercial duties:
Support Atomic Market Director to ensure that all objectives are met
Assist in the evaluation of the market(s) and competitor landscape to validate the objectives and plans by channel & assist in activating the key business drivers for success in the market.
Gathers market intelligence and research as well as competitive information.
Assist in product forecasting and formal entry and tracking
Collaboration & coordination with Atomic Marketing on initiatives to build best of class Go-to-Market experiences and collaborate on building out in-store presence and promotional programs.
Responsible for helping develop & cataloging sales programs, price lists, and supporting GTM materials.
Sales meeting & event liaison to Sales Operations & Marketing
Helmet Indemnification, shop practices/spare parts manual collaboration.
Owns Shop Pro training playbook, outline and tool kit
Key contact for product information and warranty. Ongoing training for CS group
Global Roll-up/Interface
The Alpine & Touring Commercial/Category Specialist Interfaces with Brand development teams at the PM level across all BU's.
Point person for product updates and communication to the field Sales team from Global BUs.
Point person for the relay of market intelligence and research as well as competitive information to the Global BUs.
Participation and contribution in documenting and evaluation of product validation process.
Participation in global BP process
Sample & Test Fleet Ordering & Management
The Alpine & Touring Commercial Specialist coordinates with the global supply team for timing and ordering throughout the sample/demo ordering process.
Ordering w/ guidance from Market Director & Marketing
Organization & distribution of sample & Demo needs: key accounts, show rooms, trade show, Media & PR needs.
Rep sample demo order entry and tracking
Mounting, Tuning and general preparation of commercial team sample sets
General Organization and participation for test events
What We're Looking For
This role prefers a Bachelor's Degree; however, a combination of education and work experience will be considered. We are looking for a candidate with a minimum of 3+ years work experience in branded consumer good industry; athletic, outdoor/or sporting goods market preferred.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Work Experience:
Preferable 3 years of Retail or Trade experience
Experience from the winter sports industry preferred
Required Compentencies:
Strong Communication skills
Planning and Organizing
Achieving personal work goals and objectives
Relating and Networking
Additional Skills:
Deep knowledge of the USA/North American Alpine & Touring (Skis, Boot & Binding (including Touring)) market. Having knowledge in XC business can be a plus.
Project Management
Very good knowledge of Microsoft Office suite, especially Excel, Word and PowerPoint.
Outdoor industry and/or Skiing Industry experience and a passion for the outdoors a must.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language: English but Bi-lingual a plus
What We'll Provide
This role is based at the regional headquarters for our Amer Sports Winter & Outdoor category of Brands in the city of Ogden, Utah--the gateway to the many exciting ski spots and other outdoor recreation. We offer a great work environment with talented & passionate colleagues all over the world! Other benefits and perks include:
Medical, dental and vision
401k with company match
Life insurance, pre-tax transit benefit program
Discounts on Amer Sports products
Smart casual dress
Free gym membership and ski pass
Summer hours
Amer Sports is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other legally protected characteristics.
Business Loan Specialist
Specialist Job In Salt Lake City, UT
This position is responsible for ensuring that commercial loan files are organized and that documentation is complete and current. This individual will be responsible for helping to manage and minimize risk to the Bank. The individual works closely with loan portfolio managers, relationship managers, clients, and third parties. This employee reports to the Credit Administration Manager.
Provide exceptional customer service.
Maintain well organized and complete commercial loan files.
Complete post-closing loan file reviews.
Coordinate with the Scanning department to ensure that documentation is saved correctly.
Proactively maintain tracking items for commercial loan portfolio
Correspond with clients and third parties to obtain documentation.
Verify insurance documentation is complete and adequate.
Draft loan maintenance requests, memos, and letters for loan file.
Assist Loan Portfolio Manager with responding to audits and promptly resolving exceptions.
Correspond with and provide documentation to loan participants.
Maintain collateral vault and process paid loans.
Answer incoming phone calls and direct walk-in clients to commercial lending personnel.
Complete other general office duties.
Experience and Skills:
Demonstrated commitment to superior customer service.
Attention to detail and strong organizational skills.
Ability to anticipate problems and recommend solutions.
Task oriented and driven to see projects through to completion.
Effective and professional written and verbal communication skills.
Ability to multi-task and work effectively with a team.
Proficiency in Microsoft Word, Excel, and Outlook.
Familiarity with applicable banking regulations.
This description reflects the general nature and functions of this position and is not an all-inclusive list of qualifications, tasks, duties, or responsibilities associated with this particular position.
Experience
1-2 years of experience in banking, finance, or related field.
Education
High School Diploma or equivalent
Some College Desired
Benefits
Medical, Dental, and Vision Insurance (employer pays 75% of premiums)
401K Plan (dollar-for-dollar employer match up to 5% of employee deferral)
PTO and Holiday Pay
Employee Development and Internal Promotion is a Core Focus
Quarterly Employee Events
Incentive Plan
Company-paid Life Insurance
Tuition Reimbursement after 1 year of service
E-Commerce Listing Specialist
Specialist Job In American Fork, UT
Job Title: E-Commerce Listing Specialist
Why Join Us?
At CIT Electronics, we're more than just a workplace-we're a community. We believe in the power of teamwork, and that every individual's contribution is key to our success. When you join us, you're not just taking a job; you're embarking on a journey to help reshape the wholesale and resale industries. We offer both lateral and vertical growth opportunities, a supportive environment, and a chance to make a meaningful impact within our company, in the lives of our customers around the world, and in the nonprofit organizations we occasionally support. If you're ready to learn, contribute, and grow, CIT Electronics is the place for you.
Company Overview:
CIT Electronics is a dynamic mid-sized company dedicated to excellence in the testing, wiping, and listing of electronics and other miscellaneous items. We pride ourselves on providing top-notch service in the wholesale and resale industries. Here, a strong work ethic and dedication are recognized and rewarded. We offer on-the-job training to individuals who are committed to staying on task and excelling in their roles.
Position Overview:
We are seeking a detail-oriented and motivated individual to join our team as an E-Commerce Listing Specialist. In this role, you will be responsible for taking high-quality photos and preparing detailed listings for a variety of products, including electronics, clothing, housewares, and other miscellaneous items, to be sold on our online platforms. While your primary focus will be on E-Commerce listing, there will be opportunities to cross-train and assist in other departments as needed.
Key Responsibilities:
Product Photography: Capture high-quality images of products to be listed online, ensuring clarity, accuracy, and appeal.
E-Commerce Listing: Prepare and create detailed, high-quality listings for products on our online platforms, ensuring that all relevant information is accurately presented.
Cross-Departmental Support: Be ready to cross-train and support other departments, such as testing, wiping, shipping, and receiving, when needed.
Quality Assurance: Ensure that all listings meet our quality standards and reflect accurate descriptions and conditions of the products.
Qualifications:
No prior experience required; experience in E-Commerce or photography is a plus.
Strong attention to detail and a commitment to quality.
Basic computer skills are necessary; experience with E-Commerce platforms is an advantage.
Ability to work independently and stay motivated without constant supervision.
Enthusiasm for learning and taking on new challenges.
Willingness to cross-train and fill in where needed.
Typing speed of 40 WPM or higher preferred.
Work Hours:
Monday to Friday: 7:00 AM to 3:30 PM or 4:00 PM
Compensation:
$15-$17 per hour, depending on experience.
Benefits and Perks:
Medical, dental, vision, and life insurance (50% of employee's medical cost paid by the company for full-time employees; life insurance provided at no cost).
Paid Time Off (PTO) starting from day one.
401(K) with company match.
Partially paid maternity leave.
Employee Assistance Program.
Stocked break room.
Education reimbursement through MTECH.
Casual dress code.
Join us at CIT Electronics and take the next step in your career. Be part of something bigger, where your contributions are valued, and your growth is encouraged. Apply today!
Collections Specialist
Specialist Job In Sandy, UT
EnviroServe is looking for a motivated and organized Collections Specialist to join our team. The ideal candidate will possess experience in collections, customer service, and excellent communication skills.
Job Responsibilities:
Contact clients via phone, emails, and designated customer portals to secure payment on overdue accounts
Collaborate with the processing team to resolve any billing errors
Process credit card payments in real-time or provide banking information
Maintain accurate records and documentation of collection efforts
Provide excellent customer service while resolving disputes and negotiating payment plans
Meet and exceed established collection targets
Adhere to company policies and regulations regarding debt collection
Ability to work in a fast-paced and sometimes high-pressure environment
Own any escalated accounts and manage any extensive reconciliations
Qualifications:
3-5 years of experience as a collection's representative or in a similar role
High School Diploma or GED
Knowledge of accounting principles
Strong communication and negotiation skills
Proficiency in Microsoft Excel
Excellent attention to detail and organizational skills
Ability to work independently and as part of a team
Other details
Job Family Skilled Player - Support
Job Function Finance
Pay Type Hourly
Collections Specialist - UT
Specialist Job In Lehi, UT
At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.
Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies.
At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!
Responsibilities
Analyze customer data to determine collectability of account balances
Communicate regularly with customers to facilitate on-time payment
Follow up with past due customers to collect outstanding accounts receivable
Communicate clearly and effectively with other departments the results of collections efforts
Assist in managing relationship and communication with third-party collections agencies as necessary
Assist in collections-related data analysis and forecast churn levels related to delinquent billing
Assist in month-end process by giving input to other members of the accounting team
Conduct ad hoc financial/operational analysis as required
Assist with other accounting/finance projects as necessary
Requirements
1-2 years related collections experience
Bachelor's degree in accounting or similar field preferred
SaaS industry experience preferred
Excellent interpersonal, decision-making and analytical abilities
Exceptional verbal and written communication skills
Eager, quick learner with strong teamwork spirit
Attention to detail with the ability to manage multiple projects simultaneously
Strong knowledge of Excel
Benefits
Open and transparent culture
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan with competitive company matching
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
Additional benefits for fully remote employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status
Collections Specialist
Specialist Job In Midvale, UT
The ideal candidate for this position will have the skills and experience necessary to meet the following job responsibilities:
· Contacts customers via telephone to inform them of delinquency, to determine reason(s) for it, and to obtain commitment to pay, negotiate payment in full or payment arrangements.
· Updates customers' accounts on a computer system.
· Adheres to established guidelines when determining appropriate collection remedy.
· Develops and works through repayment schedules with various alternatives, in addition to explaining consequences of delinquency, to customer in the attempt of obtaining payments.
· Perform skip tracing and due diligence functions to ensure compliance of all Federal Regulations.
· Adheres to the Fair Debt Collection Practices Act as well as all bankruptcy laws both state and federal.
· May also be considered a field collection job.
· Other duties as assigned.
Schedule will be either Monday to Friday or Tuesday to Saturday 9:30-6:00 pm
Qualifications:
· Requires High School diploma or equivalent and some experience in collections, customer service, preferably in banking or finance or other directly years related experience.
· Basic knowledge of consumer and small business loans, credit cards, overdrafts and collection processes.
· Must have excellent customer service skills.
· Solid verbal communication skills, effective telephone techniques and the ability to be firm, direct, and concise, while maintaining a professional manner at all times.
· Ability and skills to effectively deal with borrowers, attorneys, and third parties while remaining professional at all times to cure a past due account.
· Solid follow-up and negotiation skills.
· Ability to work independently, prioritize and organize work.
· Basic knowledge of regulatory requirements.
· Solid math, reading and writing competencies, reasoning and PC skills (i.e. excel, word, etc).
Collection Specialist - Administrative Services East - Full Time
Specialist Job In Ogden, UT
Under the direct supervision of the Business Office Manager, the Collection Specialist is responsible for all issues relating to patient accounts receivable. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: * Medical (including a partially company funded HSA option and in-house discount plan)
* Dental, Vision, Disability and other plan coverage options.
* Company paid life insurance for employees and their families.
* Employee Assistance Program that provides free counseling to employees and their families.
* Paid Time Off and Holidays
* Scholarship Program
* 401k with generous profit sharing contributions.
* In nearly all cases, no nights, weekends or holiday shifts.
* Competitive pay starting at $16.00+ hourly with the potential of higher starting pay based on experience.
* Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
* Salary ranges reviewed annually.
* Limited benefits for non-Full-Time employees.
Full job description is available upon request by calling ************.