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  • Business Operations Specialist

    NCMS-National Center for Manufacturing Sciences

    Specialist job in Ann Arbor, MI

    Who We Are: The National Center for Manufacturing Sciences (NCMS) is a cross-industry technology development consortium, dedicated to improving the competitiveness and strength of the U.S. industrial base. As a member-based organization, it leverages its network of industry, government, and academic partners to develop, demonstrate, and transition innovative technologies efficiently, with less risk and lower cost. NCMS enables world-class member companies to work effectively with other members on new opportunities - bringing together highly capable companies with providers and end-users who need their innovations and technology solutions. NCMS members benefit from an accelerated progression of idea creation through execution. Job Purpose: The Business Operations Specialist is responsible for supporting diverse projects and other business activities while providing exceptional customer service. Primary Responsibilities: Maintain data integrity and accuracy through validation, which will likely include comparison to and review of official NCMS documentation. Collaborate with various business units to understand processes and collect data. Maintain and assist in the creation of content for internal and external communications. Respond to internal and external customer requests as needed. Identify customer needs and collaborate with internal NCMS departments. Provide project meeting support as needed via attending meetings, preparation and distribution of project meeting notes. Assist in the documentation and improvement of procedures. Assist in preparation and/or review of quarterly and final project reports. Maintain project information, collect and maintain data files/folders, develop presentations. Become trained and proficient in specified core functions within the organization. Perform other duties as requested. Requirements: Must be a citizen of the United States. Must have or be eligible to obtain government security clearance. Must be fully vaccinated against COVID-19 unless legally exempt. Flexibility to work a hybrid schedule; three days in the office & two days home. Degree in Business Administration, Science/Technology or related field or a minimum of 5 years' experience in an administrative role with customer service and/or technology focus. Critical thinking & problem-solving skills are required. Microsoft Office 365 experience. SharePoint functional knowledge. Effective communicator in written and oral formats. Demonstrated high level of organization and attention to detail. Demonstrated ability to develop and deliver suggestions for process improvements. Demonstrated customer service excellence. This position is contingent upon the successful completion of a background screening, which may include checks for criminal history, driving records, financial history, and education verification, as permitted by law. NCMS IS AN EQUAL OPPORTUNITY EMPLOYER
    $42k-70k yearly est. 1d ago
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  • Architecture Specialist

    Akkodis

    Specialist job in Dearborn, MI

    which is in Dearborn, MI (Onsite) Title: PLM Architect Specialist Pay Range: $75-78/hr. (The rate may be negotiable based on experience, education, geographic location, and other factors.) Role Overview: We are seeking a visionary and highly technical PLM Architect to lead the design development and implementation of our 3DEXPERIENCE 3DX platform ecosystem. In this role you will be the primary architect for our Automotive Bill of Materials BOM management strategy. You will bridge the gap between engineering manufacturing and IT to ensure a Single Source of Truth for complex vehicle architectures managing high-variant configurations and seamless data flow across the product lifecycle. Key Responsibilities: 1. Architectural Leadership Strategy * Define the end-to-end PLM architecture on the Dassault Systems 3D experience platform Cloud or On-Premise. * Lead the strategy for BOM Transformation ensuring seamless synchronization between Engineering BOM EBOM Manufacturing BOM MBOM and Service BOM SBOM. * Architect solutions for Product Configuration and Variant Management to handle complex automotive option-logic and 150 BOM structures. 2. Technical Design Implementation * Design data models schema changes and interface specifications within ENOVIA. * Oversee the integration of 3DX with downstream systems such as ERP SAP/Oracle and legacy CAD environments CATIA V5/V6. * Lead technical deep-dives into 3DX modules such as Product Configurator and Change Manager. * Develop migration strategies for transitioning legacy BOM data into the 3DX environment 3. Domain Excellence Automotive BOM * Standardize Change Management processes ECR/ECN within the platform to ensure traceability across global engineering teams. 4. Stakeholder Collaboration * Work closely with Engineering Leads and Manufacturing Engineers to translate business requirements into scalable technical requirements. * Provide technical governance and mentorship to developers and system integrators. Technical Expertise * Platform Mastery: Minimum 7-10 years of experience in PLM with at least 5 years dedicated to the 3DEXPERIENCE platform R2018x or higher. * 3DX Modules: Deep knowledge of ENOVIA Unified Architecture and specific roles like Product Construct Engineer and Variant Management. * BOM Management: Proven experience managing Multi-level BOMs Configurable Modules and Effectivity. * Development Skills: Proficiency in MQL Java POIs and web services REST/SOAP for 3DX customization and integration. Domain Knowledge * Automotive Industry: Strong understanding of automotive product development cycles and vehicle architecture. * Configuration Logic: Experience with complex Boolean logic used in automotive marketing and engineering options. Experience Required: Specialist Exp: 10 yrs. in IT 4 yrs. in concentration Experience Preferred: We are seeking a visionary and highly technical PLM Architect to lead the design development and implementation of our 3DEXPERIENCE 3DX platform ecosystem. In this role you will be the primary architect for our Automotive Bill of Materials BOM management strategy. You will bridge the gap between engineering manufacturing and IT to ensure a Single Source of Truth for complex vehicle architectures managing high-variant configurations and seamless data flow across the product lifecycle. If you are interested in this PLM Architect Specialist Position and is Dearborn, MI (Onsite) then please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Vaibhav Singh at ****************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance
    $40k-78k yearly est. 19h ago
  • Client Experience Specialist

    RBI Insurance Agency

    Specialist job in Toledo, OH

    Job Description Enthusiastic and dedicated professional with primary focus on providing potential and existing customers with exceptional services that enhance our customer experience including identifying customer needs, respond to customer queries, and collaborate with internal departments. Responsibilities include, but are not limited to: • Meet or exceed individual sales activity & production goals. • Tracking customer experience across online and offline channels, devices and touchpoints. • Continue our consultative sales process & client experience initiatives throughout the entire client lifecycle. • Identifying customer needs and taking proactive steps to maintain positive experiences and outcomes. • Responding to customer queries in a timely and effective manner via phone, email, social media or chat applications. • Keeping informed of industry trends. Essential Functions: • Regularly required to reach with hands and arms, talk or hear, stand, walk and sit for long periods of time. • Working conditions are normal for an office environment and include operating a motor vehicle in a safe manner while attending meetings and events as required. • Ability to communicate professionally at all levels and work independently as needed. • Able to read, comprehend information and ideas and convey information effectively. • Requires skills that encompass basic, social, complex problem-solving, and proficient with desktop computer applications including internet, presentations and word processing. • Pass pre-employment screening and background checks. Requirements include: Associates degree or at least 2 years' experience in a customer service support role. • Extensive experience in gathering and interpreting customer experience information. • Solid knowledge of online customer engagement platform channels. • Exceptional interpersonal skills and a client-centered approach. • Great organizational and time management abilities including a healthy work/life balance. • Superb communication, collaboration and forward looking perspective and attitude. • Adaptability and ability to embrace change as company processes, strategies and technologies evolve. • Advanced task management and organizational skills with primary focus on exceeding customer expectations.
    $32k-55k yearly est. 18d ago
  • Content & Digital Operations Specialist

    Eversight 4.0company rating

    Specialist job in Ann Arbor, MI

    Mission: Eversight's mission is to restore sight and prevent blindness through the healing power of donation, transplantation and research. Our Culture Story: Imagine you're unable to see a loved one's eyes as they smile. You can't see their face as they call your name, or your own face in the mirror as you start each day. This is what life is like for millions of people coping with vision loss. Now, imagine your eyesight is restored. You can suddenly see all the color and sights of the world around you. Your life is transformed. This is the power of eye donation, corneal transplantation and vision research. This is what Eversight team members make possible every day. For more than 75 years, Eversight has enabled donors and their families to give the gift of sight. We ensure that their gifts transform the lives of those suffering from blindness, and advance new treatments and cures for blindness. Summary Eversight's Content & Digital Operations Specialist supports the Brand Strategy & Communications department through hands-on content execution, digital campaign support and analytics and performance measurement across marketing and communications channels. This role is responsible for the day-to-day content development, analytics tracking and reporting, and platform support that collectively support Eversight's brand strategy and communications priorities. Fair Labor Standards Act Status: Exempt Essential Job Functions * Executes SEO and AEO tasks, including keyword research, content optimization, metadata updates and performance tracking. * Tracks, analyzes and reports on campaign performance and metrics using tools such as Google Analytics and related dashboards. * Builds, deploys and analyzes surveys and forms, summarizing findings and insights for stakeholders. * Supports marketing campaign execution across digital channels, including social, website, and email coordination, in partnership with senior team members. * Manages day-to-day social media execution, including content drafting, scheduling, publishing, monitoring and performance analytics. * Supports internal communications platforms, including Workvivo content development, posting and engagement tracking. * Maintains and updates supporting content for monthly all-staff meeting, in alignment with brand and communications priorities. * Performs routine website content updates and support, including page updates, blog publishing, and content formatting within the CMS. * Provides operational support for the donor tributes program, including content coordination and updates. * Drafts and proofreads content across channels, ensuring clarity, consistency, and adherence to brand and style guidelines. * Maintains organized files, documentation and reporting to support transparency and continuity. * Ensures appropriate use of data, privacy and consent in all digital and communications activities. * Audits activities and adapts execution to improve efficiency and outcomes. * Maintains current knowledge of industry trends and best practices in content, digital marketing, analytics and communications. * Demonstrates a commitment to the Mission and Values of Eversight. * Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform. Qualifications Education: Undergraduate studies in marketing, communications, digital media or a related field preferred. Experience: Experience in marketing, communications, or digital content roles with hands-on responsibility for content execution, analytics and campaign support preferred. Skills: Ability to work with analytics tools and interpret performance data. Strong writing, editing and proofreading skills. Experience managing social media content, website updates and digital campaigns. Strong organizational skills and attention to detail. Proficiency with content management systems, social media platforms, email marketing tools, survey platforms and analytics tools. Knowledge: Working knowledge of brand and messaging principles, SEO fundamentals, analytics and reporting, digital marketing and communications best practices, and data privacy considerations. Benefits * Hybrid work schedule * Medical, dental and vision insurance * Generous paid time off * 403(b) retirement plan with company match * Tuition reimbursement * Paid parental leave & more Work Environment & Physical Demands Work is primarily performed in a normal office environment. While performing the duties of this job, the employee is frequently required to sit for long periods of time. Routine use of computer. Limited noise, room temperature fluctuation, and dust are possible. The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $52k-83k yearly est. 5d ago
  • Jr. Prepared Food Specialist (Multi-Location, Full Time)

    Busch's Inc. 4.4company rating

    Specialist job in Saline, MI

    Job Description Starting wage up to: $18/hr. with experience Food Lovers Unite! Busch's is HIRING and we want you! Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor! What's in store? Flexible schedules Employee discounts 401K with company match Tuition reimbursement Daily Pay available Ready to spice up your job and grow with us? Apply now and let's create the perfect pear together! Specific Accountabilities: · Responsible for the production of prepared foods items, including executing menus, hot food programs and producing sauces. · Ensure that all food and products are consistently prepared and served according to the Busch's recipes, portioning, cooking and serving standards. · Execute programs and procedures designed to promote deli hot case and hot food bar sales. · Assist in reducing store shrink by using fresh/distressed perishable items in preparation. · Rotate and cull product to ensure freshness and reduce shrink. · Prep for and prepare HMR items and reutilization recipes. Evaluate and fix merchandising of HMR platters throughout shift. · Identify and produce food production needs as directed by Deli/Bakery Manager. · Assist with hot food preparation for catering orders. · Clean and sanitize department including equipment, work/service areas, containers and utensils. · Follow and record Busch's utilization standards. · Maintain time and temperature food safety standards. · Assist with store food demonstrations as needed. · Represent our brand at outside company food events. · Stay current on food trends and new items relevant to department and building sales. · Contribute to organizational effectiveness by offering information and suggestions. · Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations or guest experience. · Consistently follow Busch's policies and procedures. · Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information. Requirements: · Minimum 3 years cooking experience. · Food safety certification or willingness to be certified. · This role typically works between the hours of 6:00 am - 7:00 pm any day Monday through Sunday. Other hours may be required as business dictates. · Proficient merchandising skills to ensure fresh and appealing displays in ‘ready to eat' areas. · Proficient culinary skills to follow recipes, sauté, work with knives, create appealing product and determine product quality. · Proficient organization and planning skills, especially to manage multiple deadlines and projects. · Proficient cleaning abilities to meet sanitation and visual standards. · Proficient communication skills, including written, verbal and listening skills. · Proficient computer skills in excel, word and email. Able to learn and use a variety of proprietary applications and technology.
    $18 hourly 10d ago
  • Patient Support Call Center - Part-Time

    Bridgeview Eye Partners 4.6company rating

    Specialist job in Maumee, OH

    The Scheduling Coordinator is responsible for providing exceptional customer service through patient communication management and patient education and sales. This individual is responsible for practice success through schedule management and optimization. NO LATE NIGHTS OR WEEKENDS!!!! PAID HOLIDAYS OFF (after 60 days)!!!! ESSENTIAL RESPONSIBILITES: Ensures Quality of Care and Exceptional Customer Service through: Patient Communication Management Greet patients in a friendly, professional manner using proper telephone etiquette Follow up on missed and cancelled appointments Triage patient's needs to schedule appropriately Patient Education Provide patient education on the purpose and expectations and expectations of their appointment Make patients aware of insurance eligibility Ensures Practice Success throughout each patient encounter through: Appointment capture Effective schedule management and optimization Data Collection and Accuracy: Collecting and entering thorough demographic data and verify its accuracy. This is a call center - medical environment EDUCATION AND/OR EXPERIENCE: High school graduate, or equivalent Previous medical office experience is preferred COMPETENCIES: Polite, professional, and courteous. A focus on the provision of quality care and service excellence. Proficient in EHR, including proven competency in accuracy of data entry. Proficient with optometric medical terminology. Recognition of the exam process and the ability to record exam details. Ability to effectively communicate in person, by phone, and in writing. Superior organizational skills and attention to detail. Dependable and self-motivated. Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment ENVIRONMENT AND PHYSICAL DEMANDS: Physical Activity: Talking, Hearing. Physical requirements: Sedentary work. Involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. PERSONAL DEVELOPMENT: Staff members are required to meet training expectations within the initial 90-day probationary period. Obtaining certification through in optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.
    $34k-41k yearly est. 27d ago
  • Deposit Operations Specialist

    Bank of Ann Arbor 4.0company rating

    Specialist job in Ann Arbor, MI

    Requirements High School diploma or equivalent, some college or BA/BS preferred; history of relevant continued education is highly preferred 3 - 5 years of experience in a financial or banking environment preferred Excellent work ethic, high levels of integrity, ability to prioritize and results focused. Knowledge and experience with bank core system processing software and proficiency with Windows based applications and operations related software. Knowledge of check processing, ACH, wire transfers and card services preferred. Demonstrated success in a similar role within a bank operations or retail team; account reconciliation and deposit operations experience preferred. Work independently in a fast-paced environment Dedicated to the delivery of excellent client service to interact effectively with clients and team members at any level in the organization Attention to detail to ensure accuracy Excellent verbal and written communication skills Knowledge of Federal and State regulations pertaining to bank operation functions. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
    $53k-87k yearly est. 22d ago
  • Commercial Specialist, CRM

    Ford Motor Company 4.7company rating

    Specialist job in Dearborn, MI

    We are seeking a Commercial CRM Specialist who is ready to wear multiple hats: Strategist, Technologist, and Marketer. In this role, you will own the full lifecycle of customer relationship management for our B2B clients. You won't just be launching campaigns; you will be architecting the data and journeys that connect our commercial fleet customers to our suite of services (Telematics, Charging, Software). You will work at the intersection of sales, marketing, and data to deliver world-class experiences that drive retention and growth. Commercial Specialist, CRM What You'll Do… * Architect B2B Customer Journeys: Design and implement audience-centric journeys across the full lifecycle-from lead acquisition and nurturing to onboarding, cross-sell/upsell, and win-back. You will ensure the right message reaches the right stakeholder (Fleet Manager vs. Driver) at the right time. * Technical Campaign Execution: Build and execute complex automated campaigns using Salesforce Marketing Cloud, Sales Cloud, and Data Cloud. You will utilize HTML, CSS, AMPScript, and SQL to develop dynamic, templated messaging and troubleshoot campaign assets. * Drive Account-Based Marketing (ABM): Collaborate with Sales teams to develop ABM strategies within Salesforce, targeting high-value accounts with tailored messaging that supports sales conversions. * Master the Data Architecture: You will manage the complexities of B2B data relationships (one-to-many, company-to-employees, company-to-vehicles) and define data triggers for always-on campaigns. * Optimize & Iterate: Embrace a "test-and-learn" mindset. You will analyze customer signals with our analytics teams (GDIA) to optimize open rates, clicks, and conversions, continuously refining our segmentation and creative approach. What You'll Do… * Architect B2B Customer Journeys: Design and implement audience-centric journeys across the full lifecycle-from lead acquisition and nurturing to onboarding, cross-sell/upsell, and win-back. You will ensure the right message reaches the right stakeholder (Fleet Manager vs. Driver) at the right time. * Technical Campaign Execution: Build and execute complex automated campaigns using Salesforce Marketing Cloud, Sales Cloud, and Data Cloud. You will utilize HTML, CSS, AMPScript, and SQL to develop dynamic, templated messaging and troubleshoot campaign assets. * Drive Account-Based Marketing (ABM): Collaborate with Sales teams to develop ABM strategies within Salesforce, targeting high-value accounts with tailored messaging that supports sales conversions. * Master the Data Architecture: You will manage the complexities of B2B data relationships (one-to-many, company-to-employees, company-to-vehicles) and define data triggers for always-on campaigns. * Optimize & Iterate: Embrace a "test-and-learn" mindset. You will analyze customer signals with our analytics teams (GDIA) to optimize open rates, clicks, and conversions, continuously refining our segmentation and creative approach.
    $75k-96k yearly est. Auto-Apply 13d ago
  • Product Specialist - Fasteners

    Blackhawk Industrial Operating Co 4.1company rating

    Specialist job in Toledo, OH

    Job Description WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Product Sales Specialist will be responsible for the development and execution of a strategy to 1) Be the product expert to support the local account managers with customers and prospects. 2) Increase BlackHawk sales and profitability of product line to existing customer base. 3) develop new customers for account managers resulting in increase in sales and profitability. This strategy should be accomplished using existing resources (sales and procurement personnel along with existing distribution facilities), with the opportunity to add resources according to fully developed and acceptable business plans. The product specialist serves as the subject matter expert while supporting the branches and account managers for their assigned territory. ESSENTIAL COMPETENCIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with Core Behaviors Responsible for promoting culture of safety Sales Engagement - work closely with the sales team in your coverage area to determine appropriate sales strategy and execute in close collaboration throughout the sales cycle. Provide technical support as second level support. Develop, execute and manage a strategy to increase sales and profitability of your coverage area and across the product line. This includes product selection from our core offering, product cost improvement, customer total cost savings, and driving field engagement to drive results. Responsible for improving margin rate in the category for your coverage area. Optimize product cost position through special price agreements, rebates, etc. to develop the best outcome for both the customer and local BlackHawk branch. Communicate changes to price team and enforce price increase/decrease strategies to grow and protect margins. Develop and present training modules and sessions with preferred suppliers to facilitate increased knowledge and expertise for both BlackHawk sales organization and customers. Manage multiple projects and resources to meet customer & BlackHawk Industrial growth and profitability. QUALIFICATIONS: Must have excellent product knowledge in the assigned product category Must have excellent oral communication skills Ability to travel regionally and nationally Will work at all levels of customer and prospect organizations Must have a desire for rapid and sustainable success History of success in sales positions Experience in development of territory and business plans Success in working in a team environment Experience in working with suppliers and customers on pricing and engineered requirements Skilled with a variety of computer applications SUPERVISORY RESPONSIBILITIES: None EDUCATION and/or EXPERIENCE: Bachelors Degree or Equivalent work experience CERTIFICATES, LICENSES, REGISTRATIONS: Any field of product category related certification preferred WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer or other equipment. Employee frequently lifts and/or moves up to _25_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Eye protection, hearing protection, foot protection with metatarsal guard, puncture proof gloves. BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment. Executive Search Firms and Staffing Agencies: Please be advised that BlackHawk Industrial only accepts resumes from agencies with which we have an executed contract and proactively engaged with. Accordingly, BlackHawk Industrial and any of its affiliates is not obligated to pay referral fees to any agency that is not party to an agreement with BlackHawk Industrial. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of BlackHawk Industrial.
    $36k-63k yearly est. 7d ago
  • Precision Medicine Business Specialist - Long Island

    Astellas Pharma, Inc. 4.9company rating

    Specialist job in Garden City, MI

    Precision Medicine Business Specialist - Long Island, NY Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ***************** Astellas is announcing a Precision Medicine Business Specialist opportunity in the Long Island, NY territory. PURPOSE AND SCOPE: To ensure the achievement of sales goals in territory by promoting Astellas oncology products and services to physicians and other medical personnel within assigned geography. Educate customers on characteristics, advantages, indicated treatment and all other developments related to promoted products. Professionally represent Astellas in the field and ensure high levels of visibility and customer satisfaction in territory. Maintain effective communication and relationships with key external and internal customers. Flexible pay grade level, based on candidate background and skillset. ESSENTIAL JOB RESPONSIBILITIES: * Call on targeted physicians and oncology centers to promote and educate on the use of Astellas products through one-on-one meetings and presentations, professional education programs and other appropriate means. Responsible for ensuring high levels of call and field productivity; expected to meet call plan expectations, with 5 days in the field each week, supported by office time needed for call planning and follow-up, preparing presentations, making appointments, etc. * Develop Sales plans and business territory plan activities to support customers using company resources and promotional activities as identified by Oncology Regional Business Manager (ORBM) * Utilize clinical knowledge to influence prescribing habits * Coordinate promotional efforts with peers across franchises * Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations * Deliver the highest level of clinical and technical value, helping the healthcare customer meet their unique patient care needs, while operating at all times within regulatory guidelines * Ensure optimum strategy development using territory business plan * Responsible for accurately reporting sales activities, testing, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Oncology Regional Business Manager * Appropriately manage and maintain all company equipment and promotional materials (company literature, materials, etc.) according to necessary company guidelines * Attend all company-sponsored sales and medical meetings as directed by company management (POA's, National Sales Meetings, Regional and Local Conventions, etc.) * Continuous learning on efficient sales and communication techniques and product / therapeutic area training * Additional responsibilities as necessary QUANTITATIVE DIMENSIONS: * Direct impact on obtaining sales attainment * Maintain adequate call coverage at National Level * Deployment of promotional resources at National Level ORGANIZATIONAL CONTEXT: * Reports to Oncology Regional Business Manager (ORBM) * No Direct Reports
    $75k-145k yearly est. 13d ago
  • Associate Specialist - Preventative Maintenance

    Energy Transfer 4.7company rating

    Specialist job in Taylor, MI

    Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, American Heart Association, Ronald McDonald House and many more. We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities. Come join our award winning 11,000 strong organization as we fuel the world and each other! Position Scope: Planner/Scheduler position is responsible for the effective execution of all maintenance work control processes. This position works directly with the Technical/Maintenance/Operations Manager(s) & Technicians to ensure efficient and effective use of SAP-Plant Maintenance to plan and schedule resources to conduct maintenance activities which result in minimum downtime and maximum productivity. The Planner/Scheduler is empowered to manage Compliance and Preventative Maintenance work, develop weekly technician schedules, define parts and materials, if necessary, define crafts and skills and engage the proper resources to manage and close out all Corrective Work Orders of the District. Utilizes SAP Plant Maintenance system (a maintenance work order system) to review, prioritize and schedule maintenance work; negotiates down time with operations to accommodate required maintenance activities. Appropriates materials for maintenance activities, coordinates scheduling of critical inspections for compliance with all pertinent regulatory agencies. In addition, the Planner/Scheduler provides the equipment-related expertise and technical guidance on improving Preventive Maintenance activities. The Planner/Scheduler position can be based in either the Inkster, MI Office - Great Lakes District or in the Akron, OH District Office. Duties and Responsibilities Once a valid work request is submitted, the Planner/Scheduler will prioritize, plan, schedule, and follow-up on accuracy of the job plan for all planned (DOT, PM and Corrective) work. Their focus is not day to day but is to be proactive and optimize workforce productivity and minimize downtime by managing work 1 week or more in advance. In performance of these duties the planner/scheduler has the following responsibilities: * Principal contact, and liaison between the maintenance department and operations planning. They ensure the area, department, or facility in which they are assigned receive professional maintenance service in a timely manner to ensure high equipment availability and performance. * Review all planned work request from assigned area and determine validity and accuracy of information and engage the appropriate resources to set a preliminary priority. * Reviews work request for accuracy and clarity: clear scope of work, realistic completion date, proper lead times, correct equipment identification, proper charge number (if applicable), proper authorization, and discuss details with originator of the work order. * Works with Project Managers and Engineering Firms to acquire and load new Functional Locations and Equipment into SAP. * Escalates issues to the Technical Supervisor for work which is high priority and or compliance related. * Approach all aspect of the work being performed with safety as the highest priority. * Manage the status of work control and backlog for work order submission to work order completion. Status may include waiting for planning, waiting parts, ready to schedule, scheduled, etc. * Verifies all material, information, tools, and labor are available prior to scheduling. * Works with Maintenance leads, supervisors, and planners to determine resource availability and work to level the work force. * Develops a preliminary workforce schedule by technician ensuring all skills (Operator Qualifications) requirement and resource availability is met. * Actively participate in scheduling meeting with operation partners to finalize priority of work orders, minimize downtime windows, and necessary lead times. * Finalize the Maintenance resource schedule based on agreed plan with production. * Follow up and communicates schedule to all resources: maintenance, production, outside services, stores, and engineering. * Manage the completion of Work Order back log. * Keep accurate metrics on the performance of planning and scheduling functions and provide timely reports to our customers and Preventative Maintenance Manager. * Creation and submission of DOT, PM, and Corrective Work Order Backlog Reports to all District management on a weekly basis Essential Requirements: Experience, Educational & Special Training Required * The Associate Specialist/Analyst level requires a Bachelor's degree or equivalent experience, and 0-6 years of relevant work experience. * The Specialist/Analyst level requires a Bachelor's degree or equivalent experience, and 6+ years of relevant work experience. * The Senior Specialist/Analyst level requires a Bachelor's degree or equivalent experience, and 8+ years of relevant work experience. Preferred Skills: * Associate or bachelor's degree & 5+ years SAP Plant Maintenance Experience. * Preferred experience in SAP Plant Maintenance. * Mechanical/electrical background is necessary. Apprenticeship program or technical school background is desirable. * Solid computer skills. - Excel, Word, Power point, etc. Special Characteristics/Job Requirements: * N/A Working Conditions: * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Usually, normal office working conditions. * Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. * Occasional overnight travel may be required.
    $64k-97k yearly est. 60d+ ago
  • Claims Specialist

    Community and Rural Health Services

    Specialist job in Fremont, OH

    Come to work with us at Community Health Services! We offer full-time benefits, 10 paid holidays, no weekend hours and so much more! We are looking for a full-time Claims Specialist to work in our Fremont office. CHS employs those who are eager to grow professionally, gain great experience, and work with a terrific team. The Claims Specialist will be responsible for performing general finance functions, entering encounters, processing and recording claims and all other duties as assigned. Hours for this position are: Mondays 7am-7pm, Tuesdays through Thursdays 8am-5pm, Fridays 8am-1pm Qualified candidates must have the following to be considered for employment: Associate's degree from an accredited college or university Experience in accounting/bookkeeping Demonstrates ability to organize and implement general accounting and bookkeeping procedures for a healthcare organization Ability to work with clinic personnel and patients in a courteous, cooperative manner Ability to function as part of a team Must have excellent customer service skills Must have excellent multi-tasking, problem solving, and decision-making skills Ability to follow instructions with attention to detail Demonstrates professional relationship skills, and a strong work ethic Prioritizes responsibilities, takes initiative, and possesses excellent organizational skills Demonstrates effective communication skills Ability to work with a culturally diverse group of people At CHS, we value our team and the critical role they play in patient care. If you're dependable, detail-oriented, and passionate about making a difference in your community, we'd love to hear from you. CHS is a drug-free/nicotine free organization. Candidates must pass a drug and nicotine screening upon employment offer.
    $30k-52k yearly est. 18d ago
  • CLAIMS SPECIALIST

    Community Health Services 3.5company rating

    Specialist job in Fremont, OH

    Come to work with us at Community Health Services! We offer full-time benefits, 10 paid holidays, no weekend hours and so much more! We are looking for a full-time Claims Specialist to work in our Fremont office. CHS employs those who are eager to grow professionally, gain great experience, and work with a terrific team. The Claims Specialist will be responsible for performing general finance functions, entering encounters, processing and recording claims and all other duties as assigned. Hours for this position are: Mondays 7am-7pm, Tuesdays through Thursdays 8am-5pm, Fridays 8am-1pm Qualified candidates must have the following to be considered for employment: * Associate's degree from an accredited college or university * Experience in accounting/bookkeeping * Demonstrates ability to organize and implement general accounting and bookkeeping procedures for a healthcare organization * Ability to work with clinic personnel and patients in a courteous, cooperative manner * Ability to function as part of a team * Must have excellent customer service skills * Must have excellent multi-tasking, problem solving, and decision-making skills * Ability to follow instructions with attention to detail * Demonstrates professional relationship skills, and a strong work ethic * Prioritizes responsibilities, takes initiative, and possesses excellent organizational skills * Demonstrates effective communication skills * Ability to work with a culturally diverse group of people At CHS, we value our team and the critical role they play in patient care. If you're dependable, detail-oriented, and passionate about making a difference in your community, we'd love to hear from you. CHS is a drug-free/nicotine free organization. Candidates must pass a drug and nicotine screening upon employment offer.
    $40k-52k yearly est. 42d ago
  • Operations Specialist

    Carhartt 4.7company rating

    Specialist job in Dearborn, MI

    Title: Operation SpecialistDepartment: PBS - Product, Brand & StrategyReports to: VP, Women's MerchandisingLocation: Dearborn, MIJob Classification: HybridFLSA Status: ExemptJob Band: Professional The Operations Specialist primary responsibilities is to provide administrative support and project assistance to the VPs of Merchandising and Business Planning. It requires a proactive approach to supporting the development and execution of schedule management, in a dynamic environment with deadline driven timelines. This role will provide the Merchandising, Product Operations & Planning department with efficient and smooth day-to-day operations, allowing leaders to focus on more advanced responsibilities. Inspired by Hard Work At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create. Associate Responsibilities Manage the dynamic schedule VPs of Merchandising & Business Planning through prioritization and time management. Develop and schedule individual 1x1 meetings, team meetings and events, develop meeting agendas, determine and coordinate location for team meetings, and execute email communications to ensure timely distribution of key topics critical to the department's success. Execute additional administrative duties in a confidential and timely manner, including but not limited to, travel planning and booking, expense submission, interview candidate coordination and new hire onboarding. Support the Merchandising, Product Operations & Business Planning leadership teams with the execution of onsite GTM moments and logistics - timing, location, meeting scheduling, space reservation and food catering coordination. Plan, coordinate, and oversee event planning for all department and external customer meetings. Exercise a high level of tact and discretion due to frequency of corporate-wide internal and external contacts, some degree of exposure to confidential data and conversations with external individuals. Use knowledge and experience of the department processes to ensure that the brand voice is consistent and accurate; acts as a resource to other members of the department. Support other projects and assignments as assigned by the VP of Merchandising and Business Planning as needed Required Education Bachelor's Degree in a related field; or equivalent years of experience in lieu of degree. Focus on business, marketing, and/or communications is preferred. Required Skills & Experience Minimum of 4 years of experience in marketing, customer service or support; a minimum of one year of experience developing and executing project plans and supporting multiple projects simultaneously. Advanced computer skills, specifically in MS Word, Excel, PPT, and Outlook. Comfortable using Mac and PC Ability to learn quickly and work in a team environment. Previous experience and competence in developing and executing project plans and supporting multiple projects at one time Excellent written and oral communication skills with the proven ability to communicate with all levels including management and retail partners Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail Physical Requirements and Working Conditions Office Equipment used, such as computer, copier, projector, phone, etc. Light lifting may be required. 30 LB Willing to work some weekends if necessary. Light travel required (up to 15%) This position has a Hybrid location: Associate will work on-site regularly as needed for work activities. Carhartt is a tobacco free workplace.#LI-Hybrid
    $41k-56k yearly est. 60d+ ago
  • Commercial Specialist, CRM

    Ford Global

    Specialist job in Dearborn, MI

    We are seeking a Commercial CRM Specialist who is ready to wear multiple hats: Strategist, Technologist, and Marketer. In this role, you will own the full lifecycle of customer relationship management for our B2B clients. You won't just be launching campaigns; you will be architecting the data and journeys that connect our commercial fleet customers to our suite of services (Telematics, Charging, Software). You will work at the intersection of sales, marketing, and data to deliver world-class experiences that drive retention and growth. You'll have... Bachelor's degree in Marketing, Business, Information Systems, or equivalent experience. 3- 5 years of experience in customer-centric digital marketing and marketing automation, with a specific focus on B2B CRM. Hands-on proficiency with Salesforce Marketing Cloud (Journey Builder, Automation Studio), Sales Cloud, and Data Cloud. Technical proficiency in HTML, CSS, AMPScript, and SQL for campaign customization and data segmentation. Previous experience in Automotive or B2B marketing. Even better, you may have... Salesforce Certified Marketing Cloud Consultant, Email Specialist, or Administrator. Experience working with (or at) marketing agencies to deliver data-driven, journey-based campaigns. A strong understanding of data privacy regulations (GDPR/CCPA) and consent management. Proven ability to translate business goals (e.g., "increase software subscriptions") into technical requirements. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: Immediate medical, dental, vision and prescription drug coverage Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year's Day Paid time off and the option to purchase additional vacation time. This position is a salary grade SG7 - SG8 For more information on salary and benefits, click here: ***************************** Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Onsite #LI-DH1 What You'll Do… Architect B2B Customer Journeys: Design and implement audience-centric journeys across the full lifecycle-from lead acquisition and nurturing to onboarding, cross-sell/upsell, and win-back. You will ensure the right message reaches the right stakeholder (Fleet Manager vs. Driver) at the right time. Technical Campaign Execution: Build and execute complex automated campaigns using Salesforce Marketing Cloud, Sales Cloud, and Data Cloud. You will utilize HTML, CSS, AMPScript, and SQL to develop dynamic, templated messaging and troubleshoot campaign assets. Drive Account-Based Marketing (ABM): Collaborate with Sales teams to develop ABM strategies within Salesforce, targeting high-value accounts with tailored messaging that supports sales conversions. Master the Data Architecture: You will manage the complexities of B2B data relationships (one-to-many, company-to-employees, company-to-vehicles) and define data triggers for always-on campaigns. Optimize & Iterate: Embrace a "test-and-learn" mindset. You will analyze customer signals with our analytics teams (GDIA) to optimize open rates, clicks, and conversions, continuously refining our segmentation and creative approach.
    $47k-85k yearly est. Auto-Apply 14d ago
  • Support Services Specialist

    Adrian College 4.0company rating

    Specialist job in Adrian, MI

    For full description, visit PDF at: ************ adrian. edu/files/assets/1-supportservicesspecialist2. pdf
    $32k-34k yearly est. 50d ago
  • Service Continuity & Patient Branch Support Specialist

    Medical Service Company 4.2company rating

    Specialist job in Monroe, MI

    At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays The Service Continuity & Patient Branch Support Specialist plays a key role in managing the renewal of durable medical equipment rentals and delivering excellent patient service in a branch setting. This position is responsible for processing Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification orders, while ensuring accurate documentation, insurance compliance, and timely billing. The role also includes direct support to patients who visit the branch-assisting with equipment selection, order intake, insurance verification, and payment collection. Strong attention to detail, clear communication, and a patient-first mindset are essential to succeed in this role. Responsibilities and Duties: Rental Equipment Management Handle Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification processes tied to rental equipment. Review daily reports to identify patients eligible for RUL or BEM order processing. Verify patient demographics, insurance details, and billing information for accuracy. Perform insurance verification and same/similar checks to meet compliance requirements. Review supporting documentation to confirm qualification and ensure appropriate billing. Process all incoming RUL and BEM orders in a timely manner. Manage sales orders on hold due to re-qualification needs, working with patients and prescribers to gather required documentation. Follow up daily on assigned patients and equipment to support accurate and timely reimbursement. Patient and Branch Support Greet and assist walk-in customers and patients in a professional and friendly manner Answer questions about medical equipment, supplies, insurance coverage, and payment options Educate patients on proper use and care of equipment such as, walkers, nebulizers, and other DME items Input and process sales orders accurately in the system for patients who walk in with prescriptions Collect and verify prescriptions, insurance cards, and identification Ensure compliance with Medicare, Medicaid, and private insurance documentation requirements Coordinate with physicians' offices to obtain missing paperwork or approvals Prepare equipment for in-branch pickup, including basic assembly or setup if applicable Discuss patients' financial responsibility and collect Method of Payment for equipment or supplies being dispensed at the branch Work closely with customer service teams to ensure smooth patient experiences Communicate issues or delays clearly and promptly to patients Other Duties as Assigned Support special projects or temporary needs within the branch Participate in training and stay updated on DME products, insurance guidelines, and compliance standards Perform other tasks and responsibilities as assigned to support departmental and organizational objectives Qualifications: Education: Graduate of an accredited high school or GED equivalent. Experience/Knowledge/Skills/Physical Requirements: Strong Medicare, Medicaid & Commercial Payer HME experience Experience in HME/DME referral intake and/or billing helpful. Progressively responsible reimbursement experience in HME. Ability to understand reimbursement implications due to industry changes. Strong verbal and written communication skills. TEAM Player with excellent interpersonal and organizational skills Extensive computer use requires strong typing ability. Must type @ least 40 WPM: Brightree experience a plus Strong telephone skills
    $27k-32k yearly est. 60d+ ago
  • Billing Specialist - 499464

    University of Toledo 4.0company rating

    Specialist job in Toledo, OH

    Title: Billing Specialist Department Org: Patient Financial Services - 108870 Employee Classification: B5 - Unclass Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: 800am End Time: 430pm Posted Salary: Starting at $21.21 Float: False Rotate: False On Call: False Travel: False Weekend/Holiday: False Job Description: To ensure the financial stability and lawfulness of the University of Toledo Medical Center by submitting timely and accurate billings for hospital services in compliance with Federal, State, local and private regulations. Follow up on all accounts until paid in full or until the account balance becomes private pay. To provide knowledge and professional customer service to patients, guarantors and third party payers by assisting with questions and concerns relating to patient account billing. Minimum Qualifications: 1. Associates Degree in business or related field required; or 5-10 years hospital billing experience in lieu of degree. (PFS employee's currently holding a billing specialist position at UTMC will be grandfathered). 2. Two years medical billing experience in a healthcare setting required. 3. Demonstrated knowledge of medical terminology as would normally be obtained through successful completion of a medical terminology course. 4. Superior verbal and written communication skills. Utilizes effective communication to provide excellent customer service. 5. Knowledge of UB04 Billing Form. 6. Demonstrated knowledge in ICD-9, ICD-10 and CPT-4 coding. 7. Ability to quickly learn to bill specific financial classes/payers. 8. Actively participates in performance improvement activities as it relates to job duties. 9. Strong interpersonal/client relation skills and the ability to work effectively with a wide range of customers in a diverse environment. 10. Working knowledge and understanding of the laws governing billing and collection practices required. 11. Must have prior experience with Excel, and Word. 12. Ability to work independently, prioritize and complete tasks within established timeframes. Preferred Qualifications: 1. Knowledge of revenue cycle procedures. 2. Experience with a variety of hospital patient accounting, billing, and contract management systems preferred. 3. EPIC knowledge/experience preferred. Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
    $21.2 hourly 60d+ ago
  • Commercial Specialist, CRM

    Ford Motor 4.7company rating

    Specialist job in Dearborn, MI

    We are seeking a Commercial CRM Specialist who is ready to wear multiple hats: Strategist, Technologist, and Marketer. In this role, you will own the full lifecycle of customer relationship management for our B2B clients. You won't just be launching campaigns; you will be architecting the data and journeys that connect our commercial fleet customers to our suite of services (Telematics, Charging, Software). You will work at the intersection of sales, marketing, and data to deliver world-class experiences that drive retention and growth. You'll have... Bachelor's degree in Marketing, Business, Information Systems, or equivalent experience. 3- 5 years of experience in customer-centric digital marketing and marketing automation, with a specific focus on B2B CRM. Hands-on proficiency with Salesforce Marketing Cloud (Journey Builder, Automation Studio), Sales Cloud, and Data Cloud. Technical proficiency in HTML, CSS, AMPScript, and SQL for campaign customization and data segmentation. Previous experience in Automotive or B2B marketing. Even better, you may have... Salesforce Certified Marketing Cloud Consultant, Email Specialist, or Administrator. Experience working with (or at) marketing agencies to deliver data-driven, journey-based campaigns. A strong understanding of data privacy regulations (GDPR/CCPA) and consent management. Proven ability to translate business goals (e.g., "increase software subscriptions") into technical requirements. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: Immediate medical, dental, vision and prescription drug coverage Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year's Day Paid time off and the option to purchase additional vacation time. This position is a salary grade SG7 - SG8 For more information on salary and benefits, click here: ***************************** Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Onsite #LI-DH1 What You'll Do… Architect B2B Customer Journeys: Design and implement audience-centric journeys across the full lifecycle-from lead acquisition and nurturing to onboarding, cross-sell/upsell, and win-back. You will ensure the right message reaches the right stakeholder (Fleet Manager vs. Driver) at the right time. Technical Campaign Execution: Build and execute complex automated campaigns using Salesforce Marketing Cloud, Sales Cloud, and Data Cloud. You will utilize HTML, CSS, AMPScript, and SQL to develop dynamic, templated messaging and troubleshoot campaign assets. Drive Account-Based Marketing (ABM): Collaborate with Sales teams to develop ABM strategies within Salesforce, targeting high-value accounts with tailored messaging that supports sales conversions. Master the Data Architecture: You will manage the complexities of B2B data relationships (one-to-many, company-to-employees, company-to-vehicles) and define data triggers for always-on campaigns. Optimize & Iterate: Embrace a "test-and-learn" mindset. You will analyze customer signals with our analytics teams (GDIA) to optimize open rates, clicks, and conversions, continuously refining our segmentation and creative approach.
    $75k-96k yearly est. Auto-Apply 14d ago
  • Sourcing Operations Specialist II

    Carhartt 4.7company rating

    Specialist job in Dearborn, MI

    Dearborn, MI Department: Sourcing Reports To: Sr Manager, Sourcing Operations DBJob Classification: HybridFLSA Status: Exempt Job Band: Professional The Sourcing Operations Specialist serves as the liaison for the business in the processing of seasonal samples from request to production of goods. Responsible for governing best practices of sample needs from request to delivery at distribution locations. This role will also account for communicating Non-Stock and seasonal sample status from vendor and field associates to internal partners. Key responsibilities include but are not limited to the creation, maintenance, and distribution of tracking documents, reports, and calendars to the business units on milestones and deliverables. In addition, this position will oversee valued-added services purchased by industrial customers; and manage special projects related to Industrial Sourcing. Inspired by Hard Work At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create. Representative Responsibilities Primary liaison for the business related to the processing of Non-Stock orders and seasonal sample request to Carhartt Finished Goods Suppliers. Attend Industrial Development meetings to integrate sourcing operations processes into the product development process for CCG, FR, PPE. Collaborate with Global Product for development needs and align on best practice to fulfill the requirements for Non-Stock offering and seasonal sample needs. Creates Purchase and Production Orders for issuance of Non-Stock request. Coordinate delivery of all Non-Stock orders to allocatable location, monitoring status and resolving problems delivery. Owns conversion and issuance of all seasonal Field Testing, Finished Good Test, Merchandise, Sales, Seeding Samples, etc. request to finished goods suppliers. Coordinates availability of seasonal sales tools for Photography, Presentations, 3rd Party Testing, Tradeshows, Account Visits, etc. Organize and provide direction for seasonal development sample needs across all internal departments. Report variance for requirements and delivery. Ensure timely and accurate request, tracking and receipt at the Distribution Center of all Non-Stock orders and seasonal samples. Manage the sourcing of value-added services (VAS) for non-stock orders, including but not limited to, the embellishment of products; and determination of service provider (internally or 3rd party) Oversee the completion of the value-added services to meet customer specifications and negotiate the resolution of any issues in the process. Oversee Scorecard-type evaluation on Non-Stock product delivery and fill rates for improved performance. Analyze results, report findings to leadership with recommendations for changes, and implement approved changes. Manage business request for all Industrial special projects and seasonal samples orders for development, product placement and sample needs. Develop, maintain, advise and communicate calendar deliverables as the liaison between business units for development of seasonal samples and industrial styles. Negotiate optimum timelines with suppliers and other supply chain partners for Sample production. Compile and assess current departmental processes to develop and implement best practices for seasonal samples and industrial non-stock production and escalate plan of action to resolve issues. Coordinate sufficient raw materials remain on hand for Non-Stock processing. Direct Sample Tracking on incomplete or pass due PO's for timely closure and payment in SAP. Authorize payment for samples received or chargebacks for missing or damaged samples. Maintain PO acceptance for all suppliers for delivery, through internal programs and systems. Advise factories and field Sourcing of unexecuted PO's and mitigate challenges to delivery. Collaborate on corrective actions for execution of issued PO's. Monitor sample shipment IDOC errors through SAP and acceptance in Fiori. Recommend and provide solutions for reconciliation of payment discrepancies for sample receipt. Resolve blocked sample invoices reported for inconsistencies Work with partner departments within Carhartt to develop and implement process improvements that optimize supplier performance (i.e. inventory levels, days to issue, sample substitutions). Demonstrate ownership with product being developed and produced. Make and own decisions when appropriate to the job level, recognizing which issues to elevate and communication at higher levels. Required Education Bachelor's degree in Business, Operations, Supply Chain' or related field; or equivalent years of related experience in lieu of degree. Required Skills & Experience Minimum of 3 years' experience collaborating with cross functional teams in sourcing or in a related field. Experience in an apparel or non-durable goods manufacturing environment preferred. Demonstrated experience in developing and implementing work processes and procedures. Excellent written and verbal communication skills. Demonstrated ability to effectively communicate with all levels of the organization and external vendors. Strong organizational skills with the ability to multi-task. Excellent attention to detail. Negotiation skills preferred. Proficient with Microsoft Office. Working knowledge of software systems as SAP and/or Tradelink preferred. Physical Requirements and Working Conditions Typical office environment; office setting. Extended periods of time sitting, standing, typing on a computer is required. Willing to work some weekends if necessary. Able to lift 40 pounds without restriction. National and International travel required (up to 20%). This position has a Hybrid location: Associate will work on-site regularly as needed for work activities. Carhartt is a tobacco free workplace.
    $41k-56k yearly est. 15d ago

Learn more about specialist jobs

How much does a specialist earn in Toledo, OH?

The average specialist in Toledo, OH earns between $26,000 and $94,000 annually. This compares to the national average specialist range of $32,000 to $104,000.

Average specialist salary in Toledo, OH

$50,000

What are the biggest employers of Specialists in Toledo, OH?

The biggest employers of Specialists in Toledo, OH are:
  1. AutoZone
  2. Sedgwick LLP
  3. Carter Lumber
  4. Unison Health
  5. Cracker Barrel
  6. Antonio SOFO & Son
  7. Midwest Tape
  8. The University of Toledo
  9. The Mannik & Smith Group
  10. Darden Restaurants
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