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Specialist jobs in Utah

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  • Customer Service Specialist

    Russell Tobin 4.1company rating

    Specialist job in Lehi, UT

    Job Title:-Member Advocate (Customer Service Representative) Duration - 3 months with Possibility of FTE Hybrid - 2 days office (Monday-Tuesday) Pay Rate:- $19/hr About the role: We are looking someone who have Customer Service experience in Lehi, UT. You will be joining us for the most critical time of the year. January 1st is the "Super Bowl" of healthcare, as new health plans launch, and our members are actively engaging with their benefits. Your primary responsibility will be to ensure a seamless and exceptional experience for them during this peak period. Day to Day: Get an introduction into health insurance, benefits, and network plans to support tier 1 member questions and support Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare Support and cultivate office culture that aligns with their values and incorporates the outstanding aspects of the team. Schedules: (30 min lunch break) 9-2pm (22.5 hours) 10-3 pm (22.5 hours) 11-4 pm (22.5 hours) Training: 1.5 weeks to prepare you for success. Hours will be 10-3 and you cannot miss 1 day or 1 minute Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
    $19 hourly 2d ago
  • Global Market Access Specialist - Wireless Products

    X4 Engineering

    Specialist job in Draper, UT

    As our Global Market Access Specialist, you'll take ownership of international product compliance and regulatory approvals for unlicensed wireless products (e.g., Wi-Fi, Bluetooth, ISM-band). You'll work closely with engineering, legal, and product management teams to identify market requirements, streamline certification processes, and manage relationships with test labs and regulatory authorities. What You'll Do: Work within the Global Market Access Team (GMA) to help expand the business across South America regions for unlicensed wireless products (IT, Routers, UPS, Battery Back-up Systems). Be responsible for the strategic planning and implementation of the access strategies for an unlicensed wireless product, aiming for an accelerated path to market. Work with other members of the access strategies team and be an active member of the GMA team. Work to Norma Oficial Mexicana (NOM) and ANATEL standards. Coordinate certification and type approval processes (e.g., FCC, ISED, CE/RED, UKCA, MIC, SRRC, ANATEL, NOM, etc.) About You: Bachelor's degree in Engineering, Telecommunications, or a related technical field (or equivalent experience) Experience in market access, regulatory compliance, or product certification for wireless/RF devices Strong knowledge of unlicensed spectrum rules and wireless standards (e.g., Wi-Fi, Bluetooth, LPWAN) This is a position based in Draper, Utah. Relocation assistance can be provided for this role for the successful candidate. To find out more, or arrange a confidential conversation, please email **************************
    $47k-84k yearly est. 1d ago
  • Zone Store Customer Service Specialist

    Sherwin-Williams 4.5company rating

    Specialist job in Saint George, UT

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. This is a FULL-TIME position. The individual selected for this role will be expected to work at the following stores: Store #8172, located at: 244 North Bluff Ste. 3, St George, UT 84770 Store #1677, located at: 1006 E. Red Cliffs Drive, Washington, UT 84780 Store #1671, located at: 1007 W. Sunset Blvd, St George, UT 84770 . At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales
    $28k-33k yearly est. 3d ago
  • Revenue Management Specialist

    Vibe 4.0company rating

    Specialist job in Provo, UT

    About the Role Most RevOps roles are reactive. Cleaning up dashboards, updating reports, and chasing inputs. This is not that role. At Vibe, we are building AI hardware that gives teams a memory advantage, turning human recall into a company-wide operating system. To support that mission, we need real-time revenue data, not weekly updates. This is an entry-level, high-growth role designed for a recent graduate who wants to apply technical skills to real business systems from day one. You will be the operational heartbeat of our go-to-market engine, combining analytics, systems thinking, and hands-on execution in one high-impact role with direct exposure to leadership. About Vibe Vibe helps organizations remember everything that matters. Our AI hardware captures, organizes, and recalls the moments, insights, and knowledge that drive business velocity. We operate at the intersection of AI, robotics, and human performance, building the infrastructure that turns information into institutional memory. We are a Series A company moving fast, combining data science, engineering, and go-to-market excellence to scale something category-defining. What You Will Do You will help design, implement, and maintain the systems that make our revenue operations measurable, predictable, and scalable. This is a hands-on builder role for someone excited by the intersection of data, systems, and real-world business impact. You will work closely with RevOps leadership and our overseas data team to operationalize ETL processes and live data environments. You will actively work in tools such as HubSpot, Looker, Mixpanel, Aircall, and Revenue Hero. When something breaks, you will investigate, learn, and improve it. Key Responsibilities Support and manage the GTM systems stack including HubSpot, Looker, Mixpanel, Aircall, and Revenue Hero Assist in maintaining ETL pipelines and live data environments with the data engineering team Build and maintain dashboards for revenue performance, funnel health, and conversion velocity Help design and track OKRs across Sales and Marketing Monitor data quality and help implement reporting controls Support campaign execution through real-time reporting and data availability Translate data into clear, actionable insights for business teams What We Are Looking For Recent graduate or 0 to 2 years of experience in Computer Science, Computer Engineering, Data Science, Analytics, or a related technical field Bachelor's degree required; Master's degree preferred Strong analytical foundation and interest in business systems and revenue operations Familiarity with SQL and data visualization tools Exposure to CRMs or analytics platforms such as HubSpot, Looker, Mixpanel, or similar is a plus but not required Comfortable working with structured data, pipelines, and dashboards Strong communication skills and the ability to explain technical concepts clearly High ownership mindset, curiosity, and willingness to learn quickly Compensation and Perks On-Target Earnings: $85,000 to $110,000 Compensation includes base salary plus performance bonus tied to OKRs Hybrid work in Draper, Utah High-velocity, founder-led culture with strong mentorship and rapid learning Why Join Vibe You will be building the operational brain of a company redefining how humans and machines remember. You will work closely with experienced operators, engineers, and executives. You will grow faster here than in traditional entry-level roles, gaining exposure to both technical systems and business execution.
    $28k-33k yearly est. 1d ago
  • Accounts Receivable Specialist

    Talently

    Specialist job in Saint George, UT

    Salary: $45,000+ (depending on experience) Skills: Revenue Cycle, Microsoft Office, Medical Billing, Insurance Verification, Communication About the Company / Opportunity: Join a reputable organization in the hospitals and health care industry that is committed to delivering outstanding patient services and operational excellence. As an Accounts Receivable Specialist, you'll play a vital role in ensuring efficient billing processes, facilitating accurate claims handling, and supporting both patients and clinical staff. This is an excellent opportunity to contribute directly to financial operations and patient satisfaction in a dynamic, high-impact healthcare environment. Responsibilities: Post and apply received payments to appropriate billing claims and accounts. Respond to patient, insurance, and clinic billing inquiries by phone, providing accurate and helpful information. Print, mail, and manage paper claims, refunds, overpayments, and account credits. Apply denial reasons to claims, process medical record denials, and scan documentation as needed. Review patient bills for completeness, accuracy, and missing information. Verify insurance details, including copay, deductibles, and coinsurance, ensuring compliance with contract discounts. Identify and bill secondary and tertiary insurance providers as appropriate. Assist with collections on unpaid patient accounts and resolve returned mail issues. Support the medical records team with requests, calls, clarifications, and upholding privacy standards. Must-Have Skills: Minimum of 1 year of experience in a revenue cycle or related billing role. Proficiency in Microsoft Office and relevant billing software. Exceptional analytical, problem-solving, and detail-oriented skills. Excellent written and verbal communication abilities. Ability to handle multiple tasks, prioritize effectively, and maintain accuracy under pressure. Nice-to-Have Skills: Previous experience in hospital or healthcare accounts receivable. Understanding of medical billing codes and EOBs. Familiarity with privacy regulations and processing medical records requests. Demonstrated leadership and ability to support team workflow. Strong self-motivation and interpersonal skills for effective team collaboration.
    $45k yearly 5d ago
  • Application Specialist

    Wavetronix 3.6company rating

    Specialist job in Springville, UT

    Application Specialist Springville, UT Wavetronix is looking for an Applications Specialist who is eager to help solve customer technical problems and professionally walk them through the installation, training, and support of new and existing products. This position will be full time Springville centralized and 50-60% travel will be required for the role. If you are an interested Active Wavetronix employee, please contact Kevin Hurst. Preferred qualifications: 3+ years in technical sales or as field technician Self starter Ability to execute presentations to large groups Current Wavetronix employee Ability to travel at least 50% or more in month A successful Applications Specialist will: Exhibit Wavetronix core values: People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward. Growth Mindset: works to constantly improve processes and improve personally. Innovation Driven: has ability to solve problems. Master installation and configuration of Wavetronix core products Demonstrate and troubleshoot Wavetronix products Build positive relationships with customers Be self‐motivated and enjoy working on and with teams Have clear written and verbal communication skills Be intrinsically motivated and enjoy working with the customer Able to work flexible shifts and to adapt workflow to changing project schedules Have previous field service experience in traffic signal/ITS cabinets (at least 5 years) Provide technical training (typically up to 10 people) on products as needed either in the field or in office Have the ability to give technical presentations Review plans and design Wavetronix products into projects Conduct technical site surveys Provide service and customer support both in the field and over the phone Help manage all on site installation/configuration of products Diagnose errors or technical problems and determine proper solutions Document processes and produce timely and detailed trip reports Cooperate with the team and share information across the organization Comprehend customer requirements and make appropriate recommendations Keep track of current projects and support cases in CRM Have a basic understanding of networking Be excited about personal development and eager to engage in development training Travel as required within and between territories. Technical degree (EE, EET) or certifications in ITS/traffic industry preferred Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. More specifically, the successful Applications Specialist will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones • Understand company core values, strategies, and initiatives • Demonstrate functional knowledge to troubleshoot, test, repair, and service Wavetronix technical equipment • Able to effectively use mobile tools and applications • Have a positive relationship with Wavetronix customers • Able to understand and effectively communicate technical procedures and processes to customer • Comprehend customer requirements and make appropriate recommendations to the client • Effectively communicate and cooperate with Technical Services and share information across the organization 6 Month Milestones • Master installation and configuration of Wavetronix products • Demonstrate the ability to troubleshoot, test, repair, and service technical equipment • Demonstrate functional knowledge of Wavetronix non‐core product line 12 Month Milestones • Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products • Learn intersection and controller cabinet basic operation • Perform at least 5 solo technical customer visits IMPORTANT NOTE: this role is currently ONLY open to ACTIVE Wavetronix Employees. All other applicants will be placed on hold until all internal applicants have been processed. Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. About Wavetronix: Wavetronix' purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 24 years. We continue to invest in long-term growth, creating even more opportunities. If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply. *** IMPORTANT NOTE: this role is currently ONLY open to ACTIVE Wavetronix Employees. All other applicants will be placed on hold until all internal applicants have been processed. *** Wavetronix is an affirmative action equal opportunity employer.
    $58k-96k yearly est. 60d+ ago
  • Client Onboarding Specialist

    Opiniion Inc. 3.7company rating

    Specialist job in Lehi, UT

    Opiniion is a resident satisfaction software that partners with property management companies to create better living experiences for their residents. Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional service and innovation, earning recognition as one of America's fastest-growing private companies. Driven by a forward-thinking team, we're shaping the future of resident engagement. Our continued growth and commitment to innovation make this an exciting time to be part of our team! LOCATION: Lehi, UT POSITION OVERVIEW: We are seeking a detail-oriented and customer-focused Client Onboarding Specialist to join our team and ensure a seamless transition for new clients integrating our property management software solutions. This position offers the opportunity to directly impact client success by providing expert guidance and support throughout the onboarding process. We are looking for a proactive professional who excels at building relationships, problem-solving, and delivering an exceptional client experience. You will take ownership of onboarding new clients, ensuring they fully understand and utilize our platform, while collaborating with internal teams to streamline processes and drive customer satisfaction. RESPONSIBILITIES: Client Onboarding: * Manage the end-to-end onboarding process for new clients, ensuring a smooth transition from sales to implementation. * Collaborate with the sales team to understand client expectations and requirements. Customization and Configuration: * Work closely with clients to customize and configure the property management software to meet their specific needs. * Provide guidance on best practices for optimal software utilization. Issue Resolution: * Address and resolve any issues or challenges that may arise during the onboarding process. * Collaborate with technical support and development teams to ensure prompt issue resolution. Client Communication: * Maintain clear and open communication with clients throughout the onboarding process. * Provide regular updates on project timelines, milestones, and any potential roadblocks. Product Knowledge: * Stay informed about Opiniion's property management software updates, features, and enhancements. Feedback Collection: * Gather feedback from clients during the onboarding process and communicate insights to the product and development teams. * Collaborate with cross-functional teams to enhance the onboarding experience based on client input. Documentation and Reporting: * Maintain accurate and detailed records of client onboarding activities. * Provide regular reports on onboarding progress and client success metrics. QUALIFICATIONS: * Minimum of 2 years of experience in client onboarding within the tech industry, preferably with property management software. * Strong project management and organizational skills. * Excellent communication and interpersonal skills. * Proficiency in using client onboarding tools and software. * Ability to work independently and collaboratively in a team environment. If you are an experienced Client Onboarding Specialist with a passion for the tech industry, we'd love to hear from you! OPINIION'S CULTURE: At Opiniion, we take our work seriously, but we don't take ourselves too seriously! Our culture has been affectionately coined "Funfessional"-a perfect blend of professionalism and fun. We are committed to maintaining the highest standards of integrity, ethics, and excellence in all we do while fostering an environment where people enjoy coming to work. We believe in collaboration, innovation, and building a team that truly cares-about our clients, their residents, and each other. BENEFITS SNAPSHOT: * Comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. Opiniion covers 40-90% of the premium cost for employees and all dependents. * 401(k) retirement plan with a 100% corporate match on the first 1% and 50% match on the next 5%. * Pre-tax Health Spending Accounts (HSA). * Paid Parental Leave for all new parents (including adoption or foster care). * Unlimited Time Off policies. * 10 Paid Holidays annually. * Monthly Gym Reimbursement benefit. * Note that the above benefits are available only to full-time employees of Opiniion* Opiniion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. The pay range for this role is: 16 - 20 USD per hour(Lehi Headquarters)
    $41k-70k yearly est. 21d ago
  • Business Advancement Specialist

    Doterra 4.8company rating

    Specialist job in Pleasant Grove, UT

    The Business Advancement Specialist partners with Wellness Advocates at all levels up to Premier, providing exceptional customer service and strategic support to help them grow and succeed in their business endeavors. This role ensures Wellness Advocates stay informed about company updates and provides guidance on achieving their business goals, including accountability, compensation plan education, and continuous motivation. Job Responsibilities: * Cultivate strong, supportive relationships with Wellness Advocates to inspire motivation and business growth. * Track and monitor Wellness Advocates' rank advancements, ensuring timely recognition of achievements at all levels. * Educate Wellness Advocates on the accurate understanding and effective application of do TERRA's compensation plan. * Address and respond to inquiries regarding the compensation plan, providing clear, fair, and helpful answers. * Manage and advocate for exception requests, ensuring they are handled promptly and accurately. * Collaborate with Wellness Advocates to develop tailored strategies that increase their effectiveness and business success. * Coordinate and facilitate conference calls, including scheduling, note-taking, and distributing follow-up communication such as welcome and congratulatory letters. * Provide ongoing support for various projects, tasks, and responsibilities as needed. Job Qualifications: * Proven ability to build and maintain professional relationships, with a strong focus on collaborating with Wellness Advocates. * Strong interpersonal and communication skills, with a positive, solution-oriented attitude to address concerns and challenges. * In-depth understanding of do TERRA's compensation plan, or the ability to learn quickly, with a track record of successfully addressing customer inquiries and delivering results. * Prior experience in the direct selling industry and/or customer service is preferred. * Familiarity with DataTrax or similar tools is a plus. * Full-time commitment and availability required. * Eagerness to continually learn and educate Wellness Advocates on Placement and Compliance Policies. do TERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.
    $79k-114k yearly est. Auto-Apply 41d ago
  • Activation Client Specialist

    Conservice LLC 4.1company rating

    Specialist job in Logan, UT

    Pay: $16.85/hour + performance based tier pay Hours: Full Time, Monday-Friday 8:00 AM - 5:00 PM Mountain Time Activation Client Specialists coordinate with clients and the appropriate parties to make for a smoother utility activation or deactivation process. You will field questions and issues from clients, then research the appropriate response or action. You will coordinate between the client, team members, and utility providers or tenants, to work out a solution. Your ability to build strong relationships with clients will be a direct reflection of how they view the company. Come join a successful team dedicated to quality work and true client satisfaction. Phone use in this position is about 75% of the workday. Responsibilities As an Activation Client Specialist, you will: Research and respond to all direct correspondence with the clients that are sent. Researching and Resolving Activation delays, Disconnects, and Client requests. Coordinate conversations between clients and team members. Responsible for calling and responding to direct calls from Utility Coordinators. Research and document client disconnects Providing a high-level summary of the disconnect and resolution. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice Preferred Skills Approachable and able to work with a team Clear and professional written and verbal communication Manage and prioritize workload for yourself Composed and effective during high-stress situations
    $16.9 hourly 22h ago
  • Commercial Insights Specialist

    Swire Coca-Cola

    Specialist job in Draper, UT

    What does the Commercial Insights Specialist do at Swire Coca-Cola? We are seeking a highly motivated commercial insights specialist to help analyze and report on go to market strategy execution at Swire Coca-Cola. This position offers a unique opportunity to work across the organization and owns and/or supports the commercial channel reporting, customer analysis, and business strategy while contributing to the achievement of our key business growth objectives.Responsibilities: Collect and analyze data that is related to commercial channels, competition, and customers. This includes sales, distribution, and marketing efforts that will shape short- and long-term business plan outcomes. Collaborate closely with teams across the organization to provide solutions that support business objectives. This includes influencing data and insights through storytelling that best position our portfolio of products for purchase and consumption. Create regular reports and dashboards to track channel, customer, and consumer performance, highlighting areas for improvement that support consumer purchase consideration. Assist in developing customer retention and acquisition strategies that support business growth targets. Performs other duties as assigned. Requirements Bachelor's Degree in Business, Finance, Economics, Statistics or a related field required 2+ years previous experience in a business analyst role, preferably in the CPG industry required 3+ years previous experience in a business analyst role, preferably in the CPG industry preferred Proficiency in Power BI, Microsoft Office Suite, Nielsen IQ, Numerator, UXT/Margin Minder (sales reporting tools) preferred Strong communication skills, both written and verbal #LI-AI1
    $38k-67k yearly est. 37d ago
  • Home Loan Specialist I

    Solomonedwards 4.5company rating

    Specialist job in Salt Lake City, UT

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform routine data entry and validation tasks. - Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Review and validate loan documents. - Handle routine calls, emails, and/or chat responses. - Monitor work queues and intervene as needed. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Skills and Job-Specific Competencies: - Proficiency in Microsoft Office. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise Job Ref: 141857 ### Place of Work On-site ### Requisition ID 141857 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • E-Commerce Listing Specialist

    CIT Electronics

    Specialist job in American Fork, UT

    Job Title: E-Commerce Listing Specialist Why Join Us? At CIT Electronics, we're more than just a workplace-we're a community. We believe in the power of teamwork, and that every individual's contribution is key to our success. When you join us, you're not just taking a job; you're embarking on a journey to help reshape the wholesale and resale industries. We offer both lateral and vertical growth opportunities, a supportive environment, and a chance to make a meaningful impact within our company, in the lives of our customers around the world, and in the nonprofit organizations we occasionally support. If you're ready to learn, contribute, and grow, CIT Electronics is the place for you. Company Overview: CIT Electronics is a dynamic mid-sized company dedicated to excellence in the testing, wiping, and listing of electronics and other miscellaneous items. We pride ourselves on providing top-notch service in the wholesale and resale industries. Here, a strong work ethic and dedication are recognized and rewarded. We offer on-the-job training to individuals who are committed to staying on task and excelling in their roles. Position Overview: We are seeking a detail-oriented and motivated individual to join our team as an E-Commerce Listing Specialist. In this role, you will be responsible for taking high-quality photos and preparing detailed listings for a variety of products, including electronics, clothing, housewares, and other miscellaneous items, to be sold on our online platforms. While your primary focus will be on E-Commerce listing, there will be opportunities to cross-train and assist in other departments as needed. Key Responsibilities: Product Photography: Capture high-quality images of products to be listed online, ensuring clarity, accuracy, and appeal. E-Commerce Listing: Prepare and create detailed, high-quality listings for products on our online platforms, ensuring that all relevant information is accurately presented. Cross-Departmental Support: Be ready to cross-train and support other departments, such as testing, wiping, shipping, and receiving, when needed. Quality Assurance: Ensure that all listings meet our quality standards and reflect accurate descriptions and conditions of the products. Qualifications: No prior experience required; experience in E-Commerce or photography is a plus. Strong attention to detail and a commitment to quality. Basic computer skills are necessary; experience with E-Commerce platforms is an advantage. Ability to work independently and stay motivated without constant supervision. Enthusiasm for learning and taking on new challenges. Willingness to cross-train and fill in where needed. Typing speed of 40 WPM or higher preferred. Work Hours: Monday to Friday: 7:00 AM to 3:30 PM or 4:00 PM Compensation: $15-$17 per hour, depending on experience. Benefits and Perks: Medical, dental, vision, and life insurance (50% of employee's medical cost paid by the company for full-time employees; life insurance provided at no cost). Paid Time Off (PTO) starting from day one. 401(K) with company match. Partially paid maternity leave. Employee Assistance Program. Stocked break room. Education reimbursement through MTECH. Casual dress code. Join us at CIT Electronics and take the next step in your career. Be part of something bigger, where your contributions are valued, and your growth is encouraged. Apply today!
    $15-17 hourly 60d+ ago
  • Patient Experience Representative Scheduling Specialist

    Intermountain Health 3.9company rating

    Specialist job in Saint George, UT

    Creates and manages provider's surgery schedules, including in office procedure schedules and equipment. Maintains any changes or cancellations of surgeries for rescheduling and/or clinical follow up. Uses provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders. Meets with pre-op patients to explain the surgery process.. **Dept: Redrock Digestive Health Clinic** **Essential Functions** + Creates and manages provider's surgery/hospital procedure schedules. Maintains any changes, cancellations, rescheduling and/or clinical follow up on these schedules. Uses Provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders. + Obtains authorization for surgeries/hospital procedures by researching coverage and obtain prior auth for them. Verifies eligibility and benefits. Coordinates referral for patients that will go out of network. Point of contact for surgery authorization questions. Obtain proper CPT code from provider for authorization. + Proposes iCentra requirements to create a pre-surgical FIN# and to create required surgical scheduling card for the Hospital scheduler to pull the case information, where applicable. + Coordinate with the provider to ensures all necessary surgical/procedure equipment is requested for any special item that needs to be pulled from Hospital supplies or special equipment that needs to be brought in by surgical supply Reps. Coordinates any necessary Hospital items with nursing staff at the Hospital. Calls in surgical/procedure order for Providers the Hospital surgery/procedure scheduler day before cases. + Meets with surgery/procedure patients to explain the process. This includes pre-op labs, tests, or any pre-requisite that needs prior attention. Coordinates with Providers and Medical Staff any red flag pre-operative health concerns for patient safety. + Scan and Document process in patient charts and relay cost estimations. Investigate billing disputes for surgery/procedure. **Skills** + Medical Insurance Coding + Computer Literacy + Patient Care + Health Care + Medical Procedures + Medical Terminology + Electronic Medical Records (EMR) + Surgeries + Patient Safety **Minimum Qualifications** + Two years of medical registration, billing, collection, scheduling, or insurance experience, + Two years of customer service experience + Working knowledge of word processing, spreadsheet, email, and calendaring programs. **Preferred Qualifications** + Associate's Degree. Degree must be obtained through an accredited institution. Education is verified. + Two years at Intermountain Health as a PSR, MA or similar position + Two years of experience working with patient access or two years of experience in and extensive knowledge in the health insurance industry (Commercial Insurances, Medicare, and Medicaid); health claims billing or Third Party contracts. + EMR experience + Bi-lingual - Spanish speaking + Knowledge of medical terminology + Versed in CPT/ICD codes **Physical Requirements:** **Physical Requirements** + Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Intermountain Health St George Regional Hospital **Work City:** St George **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.85 - $30.21 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $30k-34k yearly est. 6d ago
  • Portfolio Collections Specialist

    Medallion Bank 3.9company rating

    Specialist job in Salt Lake City, UT

    Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support The Team: We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines. What We Are Looking For: * Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank. * Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts. * Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts. * Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system. * Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances. * Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors. * Properly and accurately document account activities. * Make recommendations to management regarding accounts needing additional attention. * Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs. * Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies You would be a GREAT fit with these skills: * Responsible, honest, and strong work ethic. * Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues. * Ability to handle difficult conversations professionally * Detail-oriented with strong organizational skills * Professionally answer incoming calls and assist the caller effectively. * Ability to nurture and manage business relationships with third party loan servicer and other vendors. * Excellent verbal and written communication skills * Proficiency in Microsoft Office Suite * Ability to successfully work in a team environment. * Bilingual (Spanish) is a plus Preferred Level of Experience: * Education: High school diploma or equivalent required * Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred. What's in it for YOU? * Environment: Office-based, with the ability to work from home 2 days a week after introductory period * Shift: Full time, 35-40 hours per week * May require evening and weekend availability based on business needs * Comprehensive benefits including medical, dental, vision, disability, and life insurance * 401K with a company match * PTO including 11 federal paid holidays off, vacation time and sick time * Financial Wellness Program * Volunteer Opportunities * Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years. * Work Life Balance - We don't use that term lightly! * Company Wide Open Door Policy Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
    $30k-37k yearly est. 44d ago
  • Collection Specialist - Administrative Services East - Full Time

    Ogden Clinic Careers 4.1company rating

    Specialist job in South Ogden, UT

    Under the direct supervision of the Business Office Manager, the Collection Specialist is responsible for all issues relating to patient accounts receivable. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: Medical (including a partially company funded HSA option and in-house discount plan) Dental, Vision, Disability and other plan coverage options. Company paid life insurance for employees and their families. Employee Assistance Program that provides free counseling to employees and their families. Paid Time Off and Holidays Scholarship Program 401k with generous profit sharing contributions. In nearly all cases, no nights, weekends or holiday shifts. Competitive pay starting at $16.00+ hourly with the potential of higher starting pay based on experience. Annual Performance/Merit Increase Program that offers up to a 5% pay increase. Salary ranges reviewed annually. Limited benefits for non-Full-Time employees. Full job description is available upon request by emailing talent@ogdenclinic.com
    $16 hourly 60d+ ago
  • Entry Level Operations specialist (Recent Grads can apply)

    Russell Tobin 4.1company rating

    Specialist job in Salt Lake City, UT

    Job Title: Global Banking & Markets - Operations - Client Operations - Analyst Pay Rate: $23/hr on W2 Duration: 6+ Months The Franchise New Business Group (FNBG) serves as the central point of contact for all aspects of client onboarding and account opening within the Global Banking & Markets division. The FNBG team collaborates closely with Sales, Legal, Credit Risk, Operations, Compliance, and external clients to ensure a seamless onboarding process. This team supports institutional clients including asset managers, hedge funds, corporations, and private equity firms, developing strong client relationships and managing complex documentation and regulatory requirements. The role is ideal for candidates who thrive in a dynamic, fast-paced, and collaborative environment and are passionate about client service and operational excellence. RESPONSIBILITIES: Manage the end-to-end onboarding process for clients, including Sponsored Repurchase Agreements and related documentation for clearing U.S. Treasuries. Serve as the primary liaison between clients and internal teams (Sales, Legal, Compliance, Credit, Operations) to ensure onboarding completion. Negotiate and facilitate documentation such as ISDA, MRA, CDEA, and MSFTA agreements. Maintain an in-depth understanding of AML, KYC, and account opening requirements for various legal entities and product alignments. Prioritize and track onboarding activities using active engagement with clients and sales teams. Meet strict service level expectations and market-driven deadlines, ensuring timely execution for fund launches and trade readiness. Provide exceptional client service during all stages of the onboarding process. Contribute to process improvement initiatives and policy updates related to new business onboarding. QUALIFICATIONS: Bachelor's degree required. 1-3 years of experience in client service or within a financial institution. Strong communication skills (verbal and written) with the ability to engage effectively with internal and external stakeholders. Excellent organizational skills, with the ability to multi-task and prioritize in a fast-paced environment. Strong attention to detail and a proactive approach to problem-solving. Knowledge of onboarding, KYC, AML, and regulatory frameworks preferred. Experience with agreement negotiation or related onboarding functions (e.g., Due Diligence, Documentation) is a plus. Familiarity with ISDA, MRA, and trading agreements preferred. Demonstrated client service orientation and ability to work independently and collaboratively.
    $23 hourly 1d ago
  • Client Onboarding Specialist

    Opiniion 3.7company rating

    Specialist job in Lehi, UT

    We are seeking a detail-oriented and customer-focused Client Onboarding Specialist to join our team and ensure a seamless transition for new clients integrating our property management software solutions. This position offers the opportunity to directly impact client success by providing expert guidance and support throughout the onboarding process. We are looking for a proactive professional who excels at building relationships, problem-solving, and delivering an exceptional client experience. You will take ownership of onboarding new clients, ensuring they fully understand and utilize our platform, while collaborating with internal teams to streamline processes and drive customer satisfaction. RESPONSIBILITIES: Client Onboarding: Manage the end-to-end onboarding process for new clients, ensuring a smooth transition from sales to implementation. Collaborate with the sales team to understand client expectations and requirements. Customization and Configuration: Work closely with clients to customize and configure the property management software to meet their specific needs. Provide guidance on best practices for optimal software utilization. Issue Resolution: Address and resolve any issues or challenges that may arise during the onboarding process. Collaborate with technical support and development teams to ensure prompt issue resolution. Client Communication: Maintain clear and open communication with clients throughout the onboarding process. Provide regular updates on project timelines, milestones, and any potential roadblocks. Product Knowledge: Stay informed about Opiniion's property management software updates, features, and enhancements. Feedback Collection: Gather feedback from clients during the onboarding process and communicate insights to the product and development teams. Collaborate with cross-functional teams to enhance the onboarding experience based on client input. Documentation and Reporting: Maintain accurate and detailed records of client onboarding activities. Provide regular reports on onboarding progress and client success metrics. QUALIFICATIONS: Minimum of 2 years of experience in client onboarding within the tech industry, preferably with property management software. Strong project management and organizational skills. Excellent communication and interpersonal skills. Proficiency in using client onboarding tools and software. Ability to work independently and collaboratively in a team environment. If you are an experienced Client Onboarding Specialist with a passion for the tech industry, we'd love to hear from you! OPINIION'S CULTURE: At Opiniion, we take our work seriously, but we don't take ourselves too seriously! Our culture has been affectionately coined "Funfessional"-a perfect blend of professionalism and fun. We are committed to maintaining the highest standards of integrity, ethics, and excellence in all we do while fostering an environment where people enjoy coming to work. We believe in collaboration, innovation, and building a team that truly cares-about our clients, their residents, and each other. BENEFITS SNAPSHOT: Comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. Opiniion covers 40-90% of the premium cost for employees and all dependents. 401(k) retirement plan with a 100% corporate match on the first 1% and 50% match on the next 5%. Pre-tax Health Spending Accounts (HSA). Paid Parental Leave for all new parents (including adoption or foster care). Unlimited Time Off policies. 10 Paid Holidays annually. Monthly Gym Reimbursement benefit. *Note that the above benefits are available only to full-time employees of Opiniion* Opiniion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
    $41k-70k yearly est. 18d ago
  • Business Advancement Specialist

    Dterra

    Specialist job in Pleasant Grove, UT

    At do TERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company. Job Description: The Business Advancement Specialist partners with Wellness Advocates at all levels up to Premier, providing exceptional customer service and strategic support to help them grow and succeed in their business endeavors. This role ensures Wellness Advocates stay informed about company updates and provides guidance on achieving their business goals, including accountability, compensation plan education, and continuous motivation. Job Responsibilities: Cultivate strong, supportive relationships with Wellness Advocates to inspire motivation and business growth. Track and monitor Wellness Advocates' rank advancements, ensuring timely recognition of achievements at all levels. Educate Wellness Advocates on the accurate understanding and effective application of do TERRA's compensation plan. Address and respond to inquiries regarding the compensation plan, providing clear, fair, and helpful answers. Manage and advocate for exception requests, ensuring they are handled promptly and accurately. Collaborate with Wellness Advocates to develop tailored strategies that increase their effectiveness and business success. Coordinate and facilitate conference calls, including scheduling, note-taking, and distributing follow-up communication such as welcome and congratulatory letters. Provide ongoing support for various projects, tasks, and responsibilities as needed. Job Qualifications: Proven ability to build and maintain professional relationships, with a strong focus on collaborating with Wellness Advocates. Strong interpersonal and communication skills, with a positive, solution-oriented attitude to address concerns and challenges. In-depth understanding of do TERRA's compensation plan, or the ability to learn quickly, with a track record of successfully addressing customer inquiries and delivering results. Prior experience in the direct selling industry and/or customer service is preferred. Familiarity with DataTrax or similar tools is a plus. Full-time commitment and availability required. Eagerness to continually learn and educate Wellness Advocates on Placement and Compliance Policies. do TERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.
    $64k-111k yearly est. Auto-Apply 42d ago
  • Activation Client Specialist

    Conservice 4.1company rating

    Specialist job in River Heights, UT

    Pay: $16.85/hour + performance based tier pay Hours: Full Time, Monday-Friday 8:00 AM - 5:00 PM Mountain Time Activation Client Specialists coordinate with clients and the appropriate parties to make for a smoother utility activation or deactivation process. You will field questions and issues from clients, then research the appropriate response or action. You will coordinate between the client, team members, and utility providers or tenants, to work out a solution. Your ability to build strong relationships with clients will be a direct reflection of how they view the company. Come join a successful team dedicated to quality work and true client satisfaction. Phone use in this position is about 75% of the workday. Responsibilities As an Activation Client Specialist, you will: * Research and respond to all direct correspondence with the clients that are sent. * Researching and Resolving Activation delays, Disconnects, and Client requests. * Coordinate conversations between clients and team members. * Responsible for calling and responding to direct calls from Utility Coordinators. * Research and document client disconnects * Providing a high-level summary of the disconnect and resolution. * Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice Preferred Skills * Approachable and able to work with a team * Clear and professional written and verbal communication * Manage and prioritize workload for yourself * Composed and effective during high-stress situations Education * High school diploma, GED, or equivalent
    $16.9 hourly 29d ago
  • Patient Experience Representative- Scheduling Specialist

    Intermountain Health 3.9company rating

    Specialist job in Provo, UT

    Creates and manages provider's surgery schedules, including in office procedure schedules and equipment. Maintains any changes or cancellations of surgeries for rescheduling and/or clinical follow up. Uses provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders. Meets with pre-op patients to explain the surgery process.. **Essential Functions** + Creates and manages provider's surgery/hospital procedure schedules. Maintains any changes, cancellations, rescheduling and/or clinical follow up on these schedules. Uses Provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders. + Obtains authorization for surgeries/hospital procedures by researching coverage and obtain prior auth for them. Verifies eligibility and benefits. Coordinates referral for patients that will go out of network. Point of contact for surgery authorization questions. Obtain proper CPT code from provider for authorization. + Proposes iCentra requirements to create a pre-surgical FIN# and to create required surgical scheduling card for the Hospital scheduler to pull the case information, where applicable. + Coordinate with the provider to ensures all necessary surgical/procedure equipment is requested for any special item that needs to be pulled from Hospital supplies or special equipment that needs to be brought in by surgical supply Reps. Coordinates any necessary Hospital items with nursing staff at the Hospital. Calls in surgical/procedure order for Providers the Hospital surgery/procedure scheduler day before cases. + Meets with surgery/procedure patients to explain the process. This includes pre-op labs, tests, or any pre-requisite that needs prior attention. Coordinates with Providers and Medical Staff any red flag pre-operative health concerns for patient safety. + Scan and Document process in patient charts and relay cost estimations. Investigate billing disputes for surgery/procedure. **Skills** + Medical Insurance Coding + Computer Literacy + Patient Care + Health Care + Medical Procedures + Medical Terminology + Electronic Medical Records (EMR) + Surgeries + Patient Safety **Minimum Qualifications** + Two years of medical registration, billing, collection, scheduling, or insurance experience, + Two years of customer service experience + Working knowledge of word processing, spreadsheet, email, and calendaring programs. **Preferred Qualifications** + Associate's Degree. Degree must be obtained through an accredited institution. Education is verified. + Two years at Intermountain Health as a PSR, MA or similar position + Two years of experience working with patient access or two years of experience in and extensive knowledge in the health insurance industry (Commercial Insurances, Medicare, and Medicaid); health claims billing or Third Party contracts. + EMR experience + Bi-lingual - Spanish speaking + Knowledge of medical terminology + Versed in CPT/ICD codes **Physical Requirements:** **Physical Requirements** + Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Utah Valley Outpatient Center **Work City:** Provo **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.85 - $30.21 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $30k-34k yearly est. 16d ago

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