Onboarding Specialist
Specialist job in Fresno, CA
Why Aerotek?
Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.
Working at Aerotek and why you will love it…
At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within.
As a Field Operations Associate you will…
Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start.
Enter and manage background, drug testing and medical screening process for contractors.
Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance).
Provide outstanding front office customer service (telephone and reception area)
Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory.
Provide world class customer service in every interaction to ensure a quality candidate experience.
Let's talk money and perks!
Aerotek offers an hourly rate of $22.15 as well as a performance-based annual bonus potential of $4,000.
Additional benefits include:
Medical, dental and vision
HSA & 401k account
20 days of paid time off as well as paid holidays
Parental/Family leave
Employee discounts
Employee-led resource groups
Do you have the following?
Bachelor's Degree (preferred)
Customer or sales focused experience
Experience in a team-oriented environment
Bilingual in Spanish
It Support Specialist
Specialist job in Visalia, CA
Job Description
Bring your service-oriented attitude, desire to solve problems with facts and data, and out-of-the-box ideas to an expanding Managed Service provider looking for explosive business growth.
We are seeking a Network Systems Engineer to join our Project Team. You will be greeted on Day 1 with a job-specific training program designed to prepare you to manage and maintain our clients' networks, supported by a team with over 70 years of combined experience in the IT Services industry.
After completing training, you will spend your days implementing IT projects for our clients, utilizing best practices, and ensuring that every aspect of the IT project meets our clients' needs.
We are Valley Expetec, a growing Visalia, CA-based IT Management Company established in 1994. We offer a highly competitive compensation program with income commensurate with experience. In addition, our benefit packages include health insurance plans, 401 (k) retirement plans, Corporate Wellness Programs, Flexible Time Off, and a Team Lunch every Friday.
Compensation:
$55,000 - $85,000 yearly
Responsibilities:
Provide support to end users of managed services clients
Take direction from the Service Desk Coordinator and manage ticket assignments relative to ticket priority and age
Follow specific Service Desk Team documented processes and workflows
Work assigned tickets from triage through completion
Use our suite of service desk and tools to diagnose and resolve client support issues
Refer to client's technical documentation for information that will help you understand and resolve client technology issues
Escalate assigned aging tickets to the SDC when assigned tickets cannot be resolved within 1 hour to maintain an acceptable average resolution time KPI
Seek assistance from the L3 SDE or SDC when stuck
Document service work and time in our PSA/CRM application
Understand the implications and effects of service procedures, steps, and tasks that your work will have on client infrastructure, uptime, and potential business interruption
Work collaboratively with the members of the Service Desk Team, and cross-functionally with all service delivery teams and team members familiar with the client environment and business
Work with the SDC to identify chronic service issues across the client base
Provide on-call support based on the on-call schedule/rotation
Provide on-site service as necessary
Maintain technical skills required to perform the SDE role
Attend and participate in weekly team meetings and daily huddles
Qualifications:
A+, NET+, Security+ Certifications
Microsoft Certified Professional (MCP)
Microsoft Certified Solutions Expert (MCSE)
Cisco Certified Network Administrator (CCNA)
2+ years of experience in computer network management
Strong computer skills and intermediate knowledge in routers, layer 2/3 switches, and other networking devices
Advanced knowledge of all Microsoft Workstation Operating Systems and Applications (Exchange 2019+, Windows 11, Server 2019+)
People-oriented, team player who mixes well with colleagues and clients
Consistent and steady work ethic
Ability to reconcile fact from emotion and make decisions accordingly
Why this is a Great Opportunity:
A focus on industry-specific training that will ensure continued technical growth from Day 1
About Company
Valley Expetec is a California-based Managed IT Services provider helping organizations grow through reliable, secure technology. Founded in 1994, our 28-person team combines veteran expertise with a service culture that's Responsive, Dedicated, Committed, Resourceful, and Persistent.
We deliver proactive IT management, including help desk, endpoint/server care, networks, cybersecurity, cloud, Microsoft 365, backup, and disaster recovery, along with strategic guidance to align technology with business goals.
Clients choose us for fast resolution, clear communication, and accountability. We measure success by client outcomes, not the number of tickets closed-becoming a dependable partner for long-term IT health.
Computer Technician / Network Technician
Specialist job in Visalia, CA
You will be working with our clients doing user support, software, hardware, and network installation and troubleshooting, as well as recommending and implementing solutions to improve their productivity. You will be working closely in our Visalia office with senior staff who have 15+ years of experience.
Full-time - hours are typically 8-5 weekdays. Occasional after-hours work is available. Pay is between $25 and $40/Hr. depending on skills.
Required:
Well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess excellent problem-solving ability.
Integrity and being trustworthy are essential.
Live locally, and plan to stay in the area. Eligible to work in the US.
IT skills: Microsoft Windows, MS Office 365 apps and services, LAN/WAN.
Touch typing, at least 30 wpm. Ability to read and write well and communicate professionally.
Enjoy helping others - be comfortable working with unskilled users.
Your own car that you can use for work (mileage reimbursed).
Clean driving, credit, and legal record.
Current COVID vaccination is expected for our staff going onsite.
Desired:
Previous experience in similar jobs.
Proven communication and customer relations skills.
Work independently - manage your time, tasks, documentation, and projects.
Passion for technology. The desire and ability to continue learning and to share knowledge.
Relevant certifications and education.
Why work at Torian Group:
Positive work environment - our retention rate for staff is far higher than the industry norm. Please talk to our current employees to see why.
Rapid professional development Torian Group offers a wealth of technical training resources and opportunities and an environment that encourages and rewards personal excellence and professional development.
About Torian Group Inc.
Torian Group provides outsourced computer network support to businesses in the Visalia area.
We work with our clients to make their business better, not just fix computers. There is an opportunity for creative people to make a meaningful and rewarding impact on our clients business. You will develop meaningful long-term relationships with the clients you work with.
Please check our website for details on services offered and how we work with clients.
Technical Support Specialist III
Specialist job in Clovis, CA
SUMMARY OF FUNCTIONS:
As a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Network Engineer III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment.
BASE PAY AND COMPENSATION:
The Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed.
BENEFITS:
Employer-Contributed Health Benefits
Employer-Contributed Dental & Vision Insurance
Employer-Contributed Life Insurance
401K Retirement Plan- PCS Safe Harbor Matches up to 4% when eligible
Flexible Spending Account (FSA) Health Care Program
30% Employee Discount at 13 Prime Steak in Clovis, CA
30% Employee Discount at Yolked Kitchen in Clovis, CA
Employee Training and Certifications
Paid Holidays - 10 Days
Paid Sick Leave
Paid Vacation Time
Company Sponsored Luncheons and Fully Stocked Kitchen
KEY RESPONSIBILITIES:
Design, implement, and manage network systems including routers, switches, firewalls, and load balancers.
Monitor network performance and ensure high availability and reliability across client environments.
Troubleshoot and resolve network-related issues promptly, providing escalation support when necessary.
Perform network maintenance and upgrades, including patches and firmware updates.
Develop and enforce network security policies, disaster recovery plans, and backup procedures.
Conduct regular network performance testing and generate detailed reports.
Collaborate with internal teams and vendors to optimize network services.
Provide technical support and guidance to clients and junior staff.
Stay current with emerging technologies and best practices.
Performs review audits of client's current information systems.
Perform Disaster Recovery functions for supported end clients.
Perform Network and Security Audits.
Oversee and administer client's network servers, network infrastructure, peripheral devices, and workstations.
Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms.
Ensure the integrity and security of enterprise data on host computers, multiple databases.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Utilize our organization's monitoring software/hardware used in maintaining the client's network infrastructure.
Deployment and installation of workstations, hardware and software at client locations.
Driving to client sites to deliver goods and perform maintenance and troubleshooting as described above.
Driving is a core job function, and alternative transportation methods would not meet operational needs.
Requirements
QUALIFICATIONS:
Bachelor's degree in computer science, Information Technology, or related field.
3-5 years of experience in network engineering, preferably in an MSP environment.
Strong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies.
Experience with firewalls, VPNs, SD-WAN, and network security principles.
Familiarity with cloud networking (AWS, Azure) and virtualization technologies.
Proficiency in network monitoring tools and remote management systems.
Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus.
Excellent communication and customer service skills.
Ability to work independently and participate in on-call rotations.
Ability to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards.
Employment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law
Background check and drug screen will be conducted after a conditional offer of employment is made.
SKILLS & KNOWLEDGE:
Ability to work independently and achieve high standards to meet multiple deadlines.
Explicitly proficient communicator, including writing, speaking, editing, proofreading.
Ability to work on small and large projects with great attention to detail.
Adept in developing and maintaining strong relationships with management, staff, vendors, and clients.
Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy.
Excellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations.
Interpersonal skills such as telephony skills, communication skills, active listening, and client-care.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organization's key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Scripting skills (PowerShell) for automation tasks.
Understanding and defining the 7 layers of OSI model.
Experience in SAN, Nas, ISCSI,RAID
Experience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support.
Experience with VoIP systems and wireless networking.
Mail protector Migration and DNS configuration Skills.
Experience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support.
Salary Description $38.00 - $55.00
Dynamic PC Support Techician
Specialist job in Clovis, CA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Peer Support Specialist - Housing Supportive Services
Specialist job in Fresno, CA
Job DescriptionAbout Housing Supportive Services
Our Housing Supportive Services program is dedicated to helping individuals facing chronic homelessness, homelessness, or those at risk of experiencing long-term homelessness. We provide tailored, client-centered support for individuals dealing with complex social and mental health challenges. The program is designed to foster housing stability through a strengths-based, person-centered model, respecting each individual's lived experience, especially their history of homelessness. Service plans are collaboratively developed with tenants, focusing on their strengths, needs, and goals. By embracing a collaborative and empowering approach, we aim to promote independence, stability, and well-being for each individual.
Position Summary
The Peer Support Specialist uses their own lived experience of recovery from homelessness, mental health challenges, or substance use to support and inspire program participants. As a key member of the care team, the Peer Support Specialist builds trust and rapport with clients, helping them to engage in services, develop life skills, and maintain housing stability. This role provides mentorship, emotional support, and advocacy while modeling self-care, resiliency, and recovery.
Essential Duties and Responsibilities
The following are core responsibilities of the Compliance Manager, though this list is not exhaustive:
Peer Engagement & Support
Build meaningful, authentic relationships with participants based on mutual respect and shared lived experience.
Use personal recovery story to inspire hope, build motivation, and reduce stigma.
Provide emotional and social support to clients as they navigate housing and wellness challenges.
Assist participants with goal setting, recovery planning, and identifying strengths.
Skill Building & Coaching
Support participants in developing daily living skills, such as budgeting, time management, medication adherence, and community navigation.
Provide guidance in accessing services including mental health, substance use treatment, healthcare, and benefits.
Offer assistance in attending appointments and completing necessary forms or applications.
Housing Support
Help participants understand and fulfill tenant responsibilities, including lease compliance, rent payment, and communication with landlords.
Conduct regular home visits to support housing stability and build rapport in the client's living environment.
Team Collaboration & Advocacy
Actively participate in interdisciplinary team meetings, sharing insights based on client interactions.
Serve as an advocate for participants' voices in treatment planning and service coordination.
Provide feedback to the team on client engagement strategies, service barriers, and successes.
Group Facilitation & Community Building
Co-facilitate support groups, peer workshops, and social activities designed to enhance wellness, social connection, and recovery.
Encourage client participation in community and recovery-oriented resources.
Crisis Intervention
Provide timely crisis response, including de-escalation and support during mental health, medical, or housing emergencies.
Identify and report any concerns related to client safety or well-being to the appropriate channels.
Minimum Qualifications
Education: High school diploma or GED required. Completion of Peer Support Specialist or Peer Recovery Coach certification strongly preferred.
Licensing/Certification: Valid California driver's license and current auto insurance. Completion of Peer Support Specialist training program (or willingness to complete within 6 months of hire).
Experience: Lived experience of recovery from homelessness, mental health, or substance use challenges is required. At least one year of experience working or volunteering in a peer support or human services role preferred.
Technical Skills: Basic computer literacy, including email, data entry, and use of electronic documentation systems.
Communication Skills: Strong written and verbal communication skills, with the ability to effectively and compassionately engage with clients, families, and the team. Strong interpersonal communication skills, with an empathetic and nonjudgmental approach. Ability to maintain healthy boundaries and professionalism in peer relationships.
Physical Demands and Work Environment
The physical demands of this position are representative of what must be met by an employee to successfully perform the essential functions:
Regular Activities: Talking, hearing, using hands or fingers to handle objects, tools, or controls.
Occasional Activities: Standing, walking, sitting, reaching, climbing, stooping, kneeling, crouching, or crawling.
Lifting: Occasional lifting of up to 25 pounds.
Vision Requirements: Ability to see close vision, distance vision, color vision, peripheral vision, and adjust focus.
Noise Level: Moderate noise level in the work environment.
Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Claims Negotiation Specialist
Specialist job in Fresno, CA
Now Hiring: Impact Claims Negotiation Specialist - Inspire, Lead, and Transform!
Are you a driven leader with a passion for empowering others and creating lasting impact? We are looking for ambitious individuals to join our team as Claims Negotiation Specialist, where you'll mentor, develop, and guide individuals toward financial success and leadership excellence.
Who We're Looking For:
✅ Visionary entrepreneurs & business professionals ready to lead
✅ Mentors and coaches who thrive on helping others grow
✅ Licensed & aspiring Life & Health Insurance Agents (We'll guide you through licensing!)
✅ Individuals eager to inspire and drive meaningful success
As a Claims Negotiation Specialist, you'll be at the forefront of mentoring, coaching, and leading high-potential individuals, helping them unlock new levels of success while also scaling your own leadership and financial growth.
Is This You?
✔ Passionate about mentorship, leadership, and personal growth?
✔ A natural motivator who thrives on empowering others?
✔ Self-motivated, disciplined, and committed to success?
✔ Open to ongoing mentorship and leadership development?
✔ Looking for a recession-proof and scalable career opportunity?
If you answered YES, keep reading!
Why Become a Claims Negotiation Specialist?
🚀 Work from anywhere - Build a flexible, high-impact career.
💰 Uncapped earning potential - Part-time: $40,000-$60,000+/year | Full-time: $70,000-$150,000+++/year.
📈 No cold calling - Work with individuals who have already requested guidance.
❌ No sales quotas, no pressure, no pushy tactics.
🏆 Leadership & Ownership Opportunities - Build and scale your own team.
🎯 Daily pay & performance-based bonuses - Direct commissions from top carriers.
🎁 Incentives & rewards - Earn commissions starting at 80% (most carriers) + salary.
🏥 Health benefits available for qualified participants.
This isn't just a job-it's an opportunity to create impact, lead with purpose, and build a lasting legacy.
👉 Apply today and take your first step as a Claims Negotiation Specialist!
(Results may vary. Your success depends on effort, skill, and commitment to learning and execution.)
Auto-ApplyCommercialization Specialist I
Specialist job in Fresno, CA
Lyons Magnus leads the food industry with creativity and innovation, crafting top-quality products across all manufacturing phases, from raw materials to marketing. With over 2000 diverse items for industrial ingredient and food service sectors, Lyons caters to leading restaurant chains nationally and internationally.
At Lyons, our diverse and talented staff is the heart of our organization. We foster a thriving work environment where employees are engaged in shaping both the company's and their own future.
The Commercialization Specialist I is a position in the R&D Dept. for Lyons Magnus, an international food and beverage manufacturer headquartered in Fresno, California. The position supports new product development and scale-up by designing, testing, and refining food processing methods. This role bridges R&D and manufacturing, ensuring that new products transition smoothly from pilot scale to full-scale production. The specialist works closely with product developers, engineers, project managers and operations/plant teams to validate processes, optimize formulations, and introduce innovative technologies to meet business and consumer needs.
Pay Range: $65,000 - $85,000 / year
Hours: Schedule may vary; hours depend on production needs
Location: Fresno, CA
Travel Requirements: Up to 40%
Work Environment: Laboratory and Production settings
Core Responsibilities:
Support scale-up of new food products from laboratory/pilot trials to commercial production.
Partner with R&D and product developers to evaluate ingredient functionality and processing requirements.
Design and execute plant trials to validate new processes and formulations.
Document and refine processing parameters to ensure consistent quality and manufacturability.
Collaborate with cross-functional teams to integrate new equipment or technologies. This role will work closely with Engineering and Operations to finalize process conditions and specific equipment requirements.
Apply strong problem-solving skills and attention to detail to identify root causes, provide recommendations, and implement solutions.
Provide technical expertise on processing feasibility during early product design stages.
Prepare and maintain process documentation and technical reports.
Analyze trial and production data to recommend process improvements and adjustments.
Support R&D team during formulation development and scale-up with raw material needs, shelf-life study preparation/execution, and day after analyzing.
Participate in continuous improvement projects focused on waste reduction, throughput enhancement, and cost savings.
Lead and coordinate large pilot plant production runs for CLT's, market tests and saleable inventory.
Requirements
Knowledge, Skills and Abilities:
Experience running plant trials and pilot-scale experiments.
Strong communication and teamwork abilities.
Troubleshooting and problem solving.
Strong analytical and problem-solving skills for experimental design and data analysis.
Proficiency in data collection and process reporting.
Ability to communicate technical information effectively across R&D and manufacturing teams.
Knowledge of food safety regulations (GMP, HACCP, FSMA, SQF).
Demonstrated project management skills.
Required Qualifications:
Bachelor's degree in Food Science, Food Engineering, Chemical Engineering, or related field.
Minimum 2-5 years of experience in food product development, process development, plant operations or manufacturing support.
Must have strong product development skills in ingredient functionality, material selection, and formulation
Preferred Qualifications:
Experience with processing equipment such as mixers, homogenizers, evaporators, fillers, or packaging machinery.
Hands-on troubleshooting skills for process and equipment.
Additional Information
Our compensation program is designed to attract, motivate, and retain the very best people. Lyons Magnus offers a comprehensive benefits plan that include: Health, Dental Insurance, Life Insurance, Long Term Disability, Sec. 125, 401(k) plan, and more. If you meet these requirements and are eager to join a dynamic company poised for further growth, please respond with your cover letter, and salary requirements.
To learn more about Lyons Magnus, LLC its products and core values, visit ******************* or follow us on Instagram or LinkedIn
Lyons Magnus is an Equal Opportunity Employer and with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
*This organization participates in E-Verify.
Salary Description $65,000 - $85,000 / year
Operations Specialist
Specialist job in Fresno, CA
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes.
* Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
* Develop and maintain working knowledge of current products and services offered by the company
* Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
* Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
* Review all required documentation to ensure accuracy
* Accurately process, verify, and/or submit documentation
* Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
* Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
* Navigate through multiple online EMR systems to obtain applicable documentation
* Enter and review all pertinent information in EMR system including authorizations and expiration dates
* Meet quality assurance requirements and other key performance metrics
* Pays attention to detail and has great organizational skills
* Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
* Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
* Collaborate with the Operations Team on exceptions and solutions within workflow processes
* Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
* Assist with various projects and tasks as needed for various unique processes
* Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
* Participate in the effort to create training materials and train client engagement and service teams
* Maintain patient confidentiality and function within the guidelines of HIPAA.
* Completes assigned compliance training and other educational programs as required.
* Maintains compliant with AdaptHealth's Compliance Program.
* Perform other related duties as assigned.
Competency, Skills and Abilities:
* Excellent ability to communicate both verbally and in writing
* Ability to prioritize and manage multiple tasks
* Proficient computer skills and knowledge of Microsoft Office
* Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
* General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
* Work well independently and as part of a group
* Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
* High School Diploma or equivalency
* Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
* Work environment will be stressful at times, as overall office activities and work levels fluctuate
* Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
* Subject to long periods of sitting and exposure to computer screen
* Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
* Excellent ability to communicate both verbally and in writing
* Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
* Mental alertness to perform the essential functions of position.
IT Support Specialist
Specialist job in Fresno, CA
Job Details Experienced Fresno, CA Full Time $18.00 - $24.00 Hourly Day Information TechnologyDescription
Who We Are
To empower our senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support.
Benefits
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Referral program
Retirement plan
Vision insurance
Job Summary
The IT Support Specialist I will be responsible with assisting in the direction of activities that provide support to the Innovative Integrated Health (IIH) mainframe computer environment. The IT Support Specialist I will work within general methods and procedures, exercises considerable independent judgment to select the proper course of action, and is required to ensure conformance with established guidelines, methods, procedures, and policies related to the information technology program area and healthcare.
TRAVEL: Travel to other IIH facilities may be required.
Essential Job Functions
Duties include, but are not limited to:
Serve as the first level technical support.
Resolves or escalates issues to second level technical support.
Handles computer break fixes and configuration issues.
Guides employees on technical troubleshooting.
Solve technical issues by remote diagnosis on the phone or via internet online support in a timely manner.
Support the Helpdesk calls and the diagnosis of equipment problems.
Diagnose and assess the building of cables, the replacement of boards, and components to identify or remedy failures.
Monitor performance of all functions required to prepare and install microcomputers and related equipment including connections to the data communications network.
Coordinates sending out equipment for repair.
Knowledge of advanced concepts and basic operating principles of data communications and information systems hardware and software.
Attend and participate in staff meetings, in-services, projects, and committees as assigned.
Adhere to and support the center's practices, procedures, and policies including assigned break times and attendance.
Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
Be flexible in schedule of hours worked.
May require use of personal vehicle.
Qualifications
Working Conditions and Physical Demands
The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to access all areas of the center throughout the workday.
Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.
Ability to communicate verbally with an excellent comprehension of the English language.
Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment.
Experience
A minimum of one (1) year of experience within the field of Information Technology is required.
Ability to present information in one-on-one and group settings.
Ability to communicate information in a professional and confident manner.
Demonstrated ability in critical thinking, self-initiative, and self-direction.
Ability to conduct training and informational sessions for all staff.
Ability to communicate effectively.
Education and Certification
High School Diploma or GED required.
IT Certification highly preferred.
Is medically cleared for communicable diseases and has all immunizations up to date before engaging in direct participant contact.
Core Values
CARE is central to what we do, prioritizing the well-being, dignity, and independence of our senior participants.
COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care.
CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow.
COMMUNITY that fosters connection, belonging, and support for participants and their families.
COMMITMENT to quality improvement, innovation, and delivering healthier outcomes.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Intake Specialist
Specialist job in Fresno, CA
Float Health is hiring in Fresno, CA! About Float
Float is the full-stack platform for Specialty Pharma home infusion. We're on a mission to make healthcare safer, easier, and more efficient by connecting Nurses to home medication visits - moving all care that doesn't need a hospital to the home.
Float connects nurses with patients so they can get treatments for their chronic conditions in the home rather than going to an overcrowded hospital. Our model benefits all stakeholders - patients get more convenient care, nurses access flexible work for better pay, pharmacies fill more prescriptions, hospitals reduce low-reimbursement admissions, and payors enjoy 12x reduced costs with home-delivered care.
Having closed our Series A in 2023, we're at an inflection point in our growth. We've successfully demonstrated multi-state expansion, validated strong unit economics, and boast remarkable retention of patients, nurses, and pharmacies. We've facilitated over 45,000 patient visits and are scaling our platform, team, and operations to serve more geographies and patients.
The Role
As an Intake Specialist, you'll play a key role in our operations and customer success by managing new patient referrals and coordinating timely start-of-care visits. These visits are typically more urgent than routine healthcare appointments, so your ability to act quickly, communicate clearly, and manage details with precision will directly impact patient outcomes and satisfaction.
You'll serve as a liaison between specialty pharmacies, nurses, and patients-leveraging technology platforms to ensure smooth coordination, timely staffing, and successful care delivery. This is an externally facing role that requires excellent organizational skills, strong attention to detail, and a proactive, solution-oriented mindset.
Customer service is central to this position. As the first point of contact for patients, pharmacies, and nurses, you'll represent Float Health with empathy, professionalism, and efficiency. Your ability to resolve issues quickly and accurately will help build trust and drive a seamless experience for all stakeholders.
You'll contribute to achieving company goals by making staffing decisions aligned with operational and financial objectives. You'll need to be flexible and adaptable as priorities shift. We're looking for someone who is highly engaged and eager to identify opportunities to improve our workflows, technology, and overall user experience.
Who you are
You're flexible and have a learner mindset: we're a start up, we move fast and are constantly improving.
You thrive in urgency: our patients are sometimes discharged directly from the hospital to home visits on short notice, you are a key part of their care delivery.
You're team-oriented: in a remote role, strong teammate connections are more important than ever.
You have a strong sense of accountability and integrity: external customers and internal team members will rely on you everyday.
What you'll do:
Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to coordinate start of care visits, including:
Collecting information from pharmacies and patients
Matching appropriate nurses to patients
Managing offers in our marketplace to ensure we pay the nurses a responsible rate
Onboarding patients to Float Health
Confirming logistics and schedules with all users to ensure a safe and seamless home visit
Responding to restaff and reschedule requests as they arise
Communicate clearly, kindly, and proactively with specialty pharmacies, nurses, and patients via email, phone calls, chat, and SMS
Respond to Inbound phone calls, emails, chat, and SMS as well as initiating outbound
Work cross functionally with internal teams in shared queues and Slack to ensure visit documentation and other visit related tasks are completed
Prioritize and coordinate multiple tasks simultaneously
Learn new processes and technology continuously
Develop and maintain positive relationships with peers at specialty pharmacies
Complete tasks related to pharmacy engagement as needed
Provide feedback to improve our technology and processes
Required skills:
Ability to utilize multiple technology platforms simultaneously
Ability to manage inbound communication while supporting other tasks
Ability to type 60 words per minute with high accuracy
Excellent critical thinking and problem-solving abilities
Highly organized with excellent time management skills
Exceptional customer service skills
Exceptional written and verbal communication, including the ability to digest and explain complex information clearly to all users
Ability to work effectively both independently and in a team environment
Preferred experience:
Proficiency in medical terminology and policies and prior experience in the healthcare industry is highly desirable
Previous infusion therapy, healthcare intake, or specialty pharmacy experience preferred
Previous start up experience is preferred
Location and Schedule
Location: This is a fully remote position based in the US.
Employment Type: This is a full time position working 40 hours per week.
Work Hours: Float operates in the PST time zone. Work hours for this position are likely to be Monday thru Friday 7am-3pm PST or 9am-5pm PST.
Benefits:
Medical, dental, vision
401k matching
Unlimited PTO with minimum days
Paid parental leave
Phone & internet monthly stipend
Annual Learning Stipend
HSA & FSA
Voluntary Life, Accident, Hospital, and Critical Illness Insurance
Zero commute. Work wherever you are (on or around US hours)
Compensation:
Compensation for this role consists of a base salary and options grant, with the base salary expected to range from $48,000 to $50,000. Individual compensation will be commensurate with the candidate's experience and skills.
Culture:
We're a Series A startup looking for individuals who are willing to grow with the team and adapt to our fast-paced, ever changing work environment.
At Float, we #WorkfortheSuperNurse. We believe that making the
best
nurses the heroes attracts the best talent, and in turn delivers the best patient experience. As our nurses boldly do what's right for our patients, we boldly do what's right for them. If this is a purpose that inspires you, we'd love to talk!
Float Health is an equal opportunity employer. We celebrate the diversity of the team that builds for diverse users. We are committed to creating an inclusive environment for all employees.
Debris & Cleanup Specialist - Hauler | Hanford, CA
Specialist job in Hanford, CA
We're hiring hard-working, reliable individuals with hauling experience to complete debris removal and site cleanup assignments. As a Debris & Cleanup Specialist, you'll work with property managers, contractors, and homeowners to remove post-construction waste, yard debris, event materials, and more.
This contract-based opportunity is ideal for professionals who own a pickup truck, box truck, dump truck, or flatbed and are looking for flexible, high-paying jobs that match their schedule and equipment.
What You'll Be Doing:
Clear and haul debris from renovation, construction, and landscaping sites
Remove scrap materials such as wood, drywall, metal, or concrete
Assist with property cleanouts, event breakdowns, and donation runs
Secure, load, and transport debris using your own vehicle
Provide light post-job site cleaning (broom sweep, dust, bagging)
Why Join Us:
Weekly Pay: Earn consistently for every job completed
Flexible Hours: Choose jobs that fit your schedule - weekdays, weekends, or part-time
High-Paying Assignments: Debris jobs pay more due to their physical nature and load size
Transparency: Know the full job details and earnings before accepting
Bonus-Eligible: Keep 100% of your tips and access performance-based incentives
Vehicle Requirements (Must Own One):
Pickup Truck: Best for mid-size debris or small cleanouts
Box Truck (16'-26'): Ideal for multi-stop or bulky item cleanups
Dump Truck: Suited for heavy, loose loads and post-construction waste
Flatbed Truck: Great for oversized or long materials like lumber and yard waste
All vehicles must be compliant with local regulations and properly maintained.
Required Tools & Safety Gear:
Heavy-duty gloves
Tarp or cover for loose materials
Ratchet straps or tie-downs
Broom, shovel, dustpan (recommended)
Work boots, reflective vest, and hard hat for certain job types
Qualifications:
18+ years old
At least 1 year of experience in debris removal, hauling, cleanup, or related work
Physically able to lift and carry 100+ lbs (with or without help)
Strong customer service and communication skills
Smartphone (iOS or Android) for job alerts and communication
Valid driver's license and vehicle insurance
Willingness to complete a background check
Required Documents:
U.S. Driver's License
Common Jobs Include:
Construction and renovation site cleanups
Yard waste and storm debris removal
Event teardown and disposal (e.g., tents, tables, staging)
Estate, garage, and property cleanouts
Donation and disposal runs with multiple stops
Compensation:
$30-$50/hr depending on job type, load size, and vehicle capacity
100% of tips + bonus incentives
Vehicle Service Specialist
Specialist job in Fresno, CA
Text henleyjobs to 23000 to start your application today!
Message and data rates may apply.
Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities,
Henley Companies
, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed.
We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.
THE TOOLS WE'LL PROVIDE TO YOU
Paid on-the-job training
No late evenings - Most locations close by 7pm
Competitive pay set at $18.25 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upper-level management started out in an entry-level position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
*Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customer service and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problem-solving skills
Strong customer service and communication skills
Ability to work in a fast-paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Achieve SuperPro certification.
Must have reliable transportation.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
Environment
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to
race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E-Verify program.
#IH0019#
Billing Clerk
Specialist job in Fresno, CA
Billing Clerk
REPORTS TO: Billing Manager
SALARY: $23.00 - $27.00/per hour, DOE
Caglia Environmental is part of the Caglia Family Companies. Located in Fresno, Visalia and Chowchilla, CA we employ over 250 employees among the five companies. We are a diverse group of companies, from Electric Motor Repair, Electrical Distribution and Construction, to Landfill Management, Recycling, and Waste & Disposal.
Basic Functions:
The Billing Clerk is responsible for billing, gathering, and securing all information needed for invoicing, follow up, and payment of accounts in accordance with company policies and procedures. Resolve disputes in contested billing and initiate collection of payments and open balance amounts through telephone contact, letters, email, etc., while providing prompt and courteous customer service. As a billing clerk, precision and reliability in handling accounts and documents are crucial.
Principal Duties & Responsibilities:
Uphold the mission, values, and vision of the company.
Accurately manage, invoice, and collect on customer accounts, in a timely manner and in accordance to company policy.
Initiates or terminates services and manage customer information with care and integrity.
Responds to customer inquiries in a timely, courteous, and professional manner. This may involve sending statements, answering queries, and providing clarification on billing matters.
Process, apply, audit, and reconcile payments to ensure all variances and discrepancies are resolved in a timely manner.
Provide rate quotes for specialized services as needed.
Generate work orders to facilitate operational tasks.
Undertake various reception-related responsibilities, such as overseeing vendor and visitor sign-ins, the customer lobby, and ensuring adherence to health and safety protocols.
Contribute to other special projects, implementations, and tasks as directed.
Ability to adapt and grow with upgrades and changes to software and procedures.
Other special projects, implementations, and tasks as directed by the Billing Manager.
Core Competencies
Customer-centric approach, prioritizing service excellence.
Proficiency in mathematics and strong organizational skills are imperative, given the substantial volume of data involved.
Strong emphasis on quality and attention to detail.
Proficient in professional telephone etiquette.
Capable of thriving in a fast-paced environment, showcasing the ability to manage and prioritize multiple tasks and competing demands.
Exhibits a high level of interpersonal problem-solving skills essential for handling sensitive customer situations.
Excellent communication and interaction skills with both customers and all levels of company personnel.
Preferred Qualifications
Completion of High School Diploma or equivalent.
Job-related coursework and/or a minimum of 3 years of relevant experience as a billing clerk or customer service.
Proficient in computer usage, data entry, MS Windows, Excel skills, 10-key, and handling multiple phone lines.
Bilingual proficiency in English/Spanish is preferred.
Writing Specialist
Specialist job in Clovis, CA
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Writing Specialist needs 3 years of related experience. Degree in Computer Science, English, Technical Writing or related subject
Writing Specialist requires:
Experience
authoring technical publications for highly technical and complex
products.• Experience working with complex network products, video
delivery products, and/or software for technical audiences is preferred.
Experience working in a technical and engineering-based company preferred.
Must have experience with Structured FrameMaker (DITA).
Experience
with other tools used in this environment, including Acrobat
Professional, Adobe Creative Suite, Word, Excel, DITA, SVN, JIRA is
helpful.
Must have experience collaborating with other users in a
content management system.• Experience working on a dispersed,
multi-cultural team helpful.
Experience writing in an agile development environment is a plus.
Writing Specialist duties:
Write
user and technical documentation for process automation products,
including user guides for technical audiences, online help, Release
Notes, and Product Specifications.• Work independently on a project
basis, interacting with developers, testers, project managers, support
staff, and other SMEs.
Conduct interviews with various technical
subject matter experts to gather information.• Research and translate
technical information into user-oriented information for non-technical
and technical audiences.
Publish user documentation in a variety of online and printed formats.
Additional Information
$26/hr
6 MONTHS
Cleaning Specialist- Fresno PT
Specialist job in Fresno, CA
If you're seeking a work opportunity that offers growth and advancement, join us at Sparkle Freshness! We believe in investing in our employees and providing opportunities for career development. With our commitment to excellence and customer satisfaction, you'll be part of a team that takes pride in providing top-notch cleaning services.
This is an urgent hire with an immediate start date. *****Same-day applications and interviews are available.******
Duties
- Perform industrial and commercial cleaning tasks, including vacuuming, mopping, dusting, and sanitizing surfaces
- Clean and maintain restrooms, including replenishing supplies
- Empty trash receptacles and dispose of waste properly
- Clean windows, mirrors, and other glass surfaces
- Maintain the cleanliness of common areas, such as hallways, lobbies, and break rooms
- Perform floor care duties, including vacuuming, carpet cleaning, and floor buffing
- Assist with facilities maintenance tasks as needed
- Follow all Sparkle Freshness safety protocols and guidelines
Skills
To excel in this role, you should possess the following skills:
- Previous experience in industrial or commercial cleaning is preferred
- Knowledge of proper cleaning techniques and use of cleaning equipment
- Ability to work independently with minimal supervision
- Strong attention to detail and ability to prioritize tasks effectively
- Good physical stamina to perform repetitive tasks and lift heavy objects if required
- Excellent time management skills to ensure timely completion of duties
Qualification
-At least 18 years of age.
-Valid driver's license and reliable automobile, safe driving record, and insurance coverage.
-Must be able to work with minimum supervision.
Experience
-12+ months of cleaning experience is required. Recent job title listed as cleaner, janitorial, or custodian preferred.
-Strong English communication skills, both oral and written.
-Proven track record of successful problem-solving and client satisfaction.
Apply now and discover the endless possibilities for your future with Sparkle Freshness
Job Type: Part-time
Pay: $19.00 - $21.00 per hour
Expected hours: 15-20 per week
Benefits:
-Flexible schedule
-Opportunities for advancement
-Paid training
-Referral program
Schedule:
- Shifts typically last about 4 to 5.5 hours.
Night shift- Shift start time: 8:30 (Times may vary based on closing times for individual locations)
Sparkle Freshness is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Billing Specialist
Specialist job in Centerville, CA
Manage and oversee the billing operations
Ensure accurate and timely invoicing
Collaborate with internal teams to resolve billing discrepancies
Monitor customer accounts and process payments
Prepare and present financial reports related to billing activities
Assist in audits and compliance activities
Stay informed about billing regulations and best practices
Qualifications:
Bachelor's degree in Accounting, Finance, or related field
Proven experience as a Billing Specialist or similar role
Proficiency in accounting software and MS Office
Excellent attention to detail and analytical skills
Strong communication and interpersonal abilities
Ability to prioritize and meet deadlines
Benefits:
Competitive salary
Healthcare and dental coverage
401(k) retirement savings plan
Paid time off
Career development opportunities
Peer Support Specialist - Madera BHBH
Specialist job in Fresno, CA
Job Description
Peer Support Specialist is responsible for providing peer to peer support services including: monitoring, informing, supporting, assisting and empowering clients and their family members/caregivers who directly or indirectly receive behavioral health services; developing and coordinating activities, programs and resources which directly support clients and family members/caregivers in achieving wellness and recovery oriented goals; facilitating peer to peer assistance as a part of a team setting; conducting outreach to clients, family members/caregivers and the community; and acting in a liaison role between clients, family members/caregivers and community service providers.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Provides peer support and self-help services to behavioral health clients and their family members/caregivers in individual or group settings on site in county programs as well as in the community.
Under direction of clinical/supervisory staff, assists in coordinating clinical services, provides linkage to other services and resources, monitors, supports, assists and empowers clients and family members/caregivers who directly or indirectly receive behavioral health services.
Assists the Department in gathering client and family member/caregiver perspectives and ensuring it is considered in policy and program development.
Assists in the development and coordination of activities, programs and resources which support clients and family members/ caregivers in achieving wellness and recovery goals such as self-help and peer-led groups.
Provides skill training to clients and family members/caregivers on tasks related to recovery focused independent living such as self-empowerment, self-responsibility, public transportation, housing applications, interviews, shopping, etc. Serves as a role model for recovery
Assists and advocates for clients and family members/caregivers as they navigate through the system of care including: assisting with referral follow through; transition to different levels of care; providing information on support resources; facilitating and encouraging family member/caregiver involvement as appropriate.
Prepares and supports clients and family members/caregivers in a variety of client and family centered activities such as case consultation/staff meetings, hearings, interviews, completion of satisfaction surveys, focus groups, and stakeholder input opportunities.
Documents activities in accordance with Department and program requirements.
Support client's vocational choices and assists them in stress management and other symptoms related to all facets of employment.
Works as part of the treatment team including: participating in meetings; encouraging and supporting clients and family members/caregivers in understanding, adhering to, and progressing in the treatment plan; evaluating their responses; outreaching; and empowering them to communicate openly and directly with treatment providers.
Greets and welcomes clients and family members/caregivers upon arrival to programs/offices.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Maintain State Certification / Licensure or be in the process of obtaining Certification / License as a certified Peer
High School Diaploma or GED
Knowledge of Office procedures and practices to include computer usage;
Ability to Communicate effectively orally and in writing with people of various educational, socioeconomic and cultural backgrounds;
Ability to Work effectively in stressful, emotional and confrontational situations and as part of a multidisciplinary team;
Ability to Establish and maintain effective working relationships at all organizational levels as well as other agencies and the public;
Ability to Maintain confidentiality of all information;
Operations Specialist
Specialist job in Fresno, CA
Full-time Description
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs.
Essential Functions and Job Responsibilities:
Supports operations team with discovery and training as necessary with AdaptHealth processes.
Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
Develop and maintain working knowledge of current products and services offered by the company
Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
Review all required documentation to ensure accuracy
Accurately process, verify, and/or submit documentation
Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
Navigate through multiple online EMR systems to obtain applicable documentation
Enter and review all pertinent information in EMR system including authorizations and expiration dates
Meet quality assurance requirements and other key performance metrics
Pays attention to detail and has great organizational skills
Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
Collaborate with the Operations Team on exceptions and solutions within workflow processes
Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
Assist with various projects and tasks as needed for various unique processes
Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
Participate in the effort to create training materials and train client engagement and service teams
Maintain patient confidentiality and function within the guidelines of HIPAA.
Completes assigned compliance training and other educational programs as required.
Maintains compliant with AdaptHealth's Compliance Program.
Perform other related duties as assigned.
Competency, Skills and Abilities:
Excellent ability to communicate both verbally and in writing
Ability to prioritize and manage multiple tasks
Proficient computer skills and knowledge of Microsoft Office
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
Work well independently and as part of a group
Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
High School Diploma or equivalency
Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
Work environment will be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Excellent ability to communicate both verbally and in writing
Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of position.
Salary Description $17-$21/hr DOE
Billing Clerk
Specialist job in Fresno, CA
Job Description
Billing Clerk
REPORTS TO: Billing Manager
SALARY: $23.00 - $27.00/per hour, DOE
Caglia Environmental is a family-owned and operated company with a proud legacy of over 80 years in the Central Valley. We provide essential environmental services, including recycling, waste collection, and landfill management, with a strong commitment to sustainability, innovation, and community. Our team plays a vital role in helping to build cleaner, greener communities, and we're always looking for motivated individuals who want to make a meaningful impact through their work.
Basic Functions:
The Billing Clerk is responsible for billing, gathering, and securing all information needed for invoicing, follow up, and payment of accounts in accordance with company policies and procedures. Resolve disputes in contested billing and initiate collection of payments and open balance amounts through telephone contact, letters, email, etc., while providing prompt and courteous customer service. As a billing clerk, precision and reliability in handling accounts and documents are crucial.
Principal Duties & Responsibilities:
Uphold the mission, values, and vision of the company.
Accurately manage, invoice, and collect on customer accounts, in a timely manner and in accordance to company policy.
Initiates or terminates services and manage customer information with care and integrity.
Responds to customer inquiries in a timely, courteous, and professional manner. This may involve sending statements, answering queries, and providing clarification on billing matters.
Process, apply, audit, and reconcile payments to ensure all variances and discrepancies are resolved in a timely manner.
Provide rate quotes for specialized services as needed.
Generate work orders to facilitate operational tasks.
Undertake various reception-related responsibilities, such as overseeing vendor and visitor sign-ins, the customer lobby, and ensuring adherence to health and safety protocols.
Contribute to other special projects, implementations, and tasks as directed.
Ability to adapt and grow with upgrades and changes to software and procedures.
Other special projects, implementations, and tasks as directed by the Billing Manager.
Core Competencies
Customer-centric approach, prioritizing service excellence.
Proficiency in mathematics and strong organizational skills are imperative, given the substantial volume of data involved.
Strong emphasis on quality and attention to detail.
Proficient in professional telephone etiquette.
Capable of thriving in a fast-paced environment, showcasing the ability to manage and prioritize multiple tasks and competing demands.
Exhibits a high level of interpersonal problem-solving skills essential for handling sensitive customer situations.
Excellent communication and interaction skills with both customers and all levels of company personnel.
Preferred Qualifications
Completion of High School Diploma or equivalent.
Job-related coursework and/or a minimum of 3 years of relevant experience as a billing clerk and customer service.
Proficient in computer usage, data entry, MS Windows, Excel skills, 10-key, and handling multiple phone lines.
Bilingual proficiency in English/Spanish is preferred.