Specialist Jobs in Wilton Manors, FL

Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details

Our partner is seeking a meticulous and detail-oriented Billing Specialist to join their legal team. The ideal candidate will have extensive experience with Clio billing software and a solid understanding of legal billing processes. This role involves managing billing operations, ensuring accuracy and efficiency in invoicing, and providing exceptional support to their legal professionals and clients. Key Responsibilities: • Manage all aspects of the billing process using Clio billing software. • Generate, review, and distribute client invoices in a timely and accurate manner. • Monitor and follow up on outstanding receivables, ensuring timely payments. • Handle billing inquiries from clients and resolve any discrepancies or issues. • Maintain accurate records of all billing transactions and client accounts. • Collaborate with attorneys and legal staff to ensure accurate time entry and expense tracking. • Prepare and analyze billing reports, providing insights to improve billing efficiency. • Assist with the implementation and optimization of billing processes and procedures. • Ensure compliance with legal billing guidelines and regulations. • Provide training and support to staff on Clio billing software and billing best practices. Qualifications: • Proven experience as a Billing Specialist, with a focus on Clio billing software. • In-depth knowledge of legal billing practices and procedures. • Excellent attention to detail and organizational skills. • Strong analytical and problem-solving abilities. • Proficiency in using Clio billing software and other billing systems. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • High level of integrity and professionalism. • Familiarity with legal terminology and law firm operations is a plus. Benefits: • Competitive salary and performance-based bonuses. • Comprehensive health, dental, and vision insurance. • Retirement plan with employer matching. • Paid time off and holidays. • Professional development opportunities. • Supportive and collaborative work environment. How to Apply: Interested candidates should submit their resume detailing their qualifications and experience. Otherwise email resumes to ********************************.

Builders Capital is looking for a highly motivated Closing Specialist to join our team! As a Closing Specialist, you'll play a critical role in the final stages of the loan process, ensuring accuracy and compliance with regulatory guidelines. We're looking for detail-oriented, proactive professionals who excel in fast-paced environments, and excellent communication skills. At Builders Capital, we are on a mission to reshape the future of construction financing. As the nation's largest private construction lender, we provide innovative, tailored financing solutions to developers, builders, and investors. Our goal is simple: to be our clients' most valued partner by offering aggressive rates, flexible loan terms, and unmatched service. We're setting ourselves apart by being creative in our financing solutions, leveraging cutting-edge technology, and maintaining an agile, in-house servicing team that ensures quick funding and a smooth process. Builders Capital is leading the charge in addressing the nationwide housing shortage, with approximately 5 million homes needed to meet demand. We're here to help build those homes, one project at a time. What You'll Do: Guide loans through the loan closing process. Gather documentation, data entry, review and validation of loan documentation, preparation of closing documents, and loan funding. Manage pipeline to ensure all title commitments and closing documents are ordered promptly. Communicate with escrow, loan officers, and processors via telephone and email to obtain information, answer questions, and coordinate closing efforts to help borrowers reach closing promptly. Draw closing documents without error, engaging with management, legal, and underwriting as needed. Review preliminary settlement statement and closing disclosures provided by Escrow. Review executed loan documents for accuracy. Obtain original signatures and initials on all closing packages before approving the release of wires or releasing escrow to record. Clear closing conditions based on the documentation provided. Obtain and document exceptions as needed. Adhere to policies for wire disbursements. Confirm wire instructions before sending the initial funding package. Assist in file assignments and load balancing to optimize the workflow of the Closing Department. Use sound judgment and standard industry practice to meet or eliminate requirements from the title commitment. Aid in clearing post-closings conditions, loan sales, and due diligence reviews as needed. Help leadership with ad hoc projects as assigned. What We're Looking For: Detail-Oriented: You have an eye for precision and ensure that all loan-related documentation and processes are handled accurately. Team Player: Collaborative mindset, working with multiple teams to ensure smooth operations and loan progression. Proactive: You take initiative and work independently to solve complex loan scenarios and improve workflows. Adaptability: Take on additional responsibilities as needed, with job duties subject to change. Why You'll Love It Here: At Builders Capital, we believe in taking care of our team. Here's a sneak peek at the benefits that come with joining us: Innovative Environment: Join a forward-thinking company at the forefront of the construction finance industry with access to cutting-edge technology and resources. Work Flexibility: Enjoy a flexible work environment where you can balance team leadership with your personal life. National Impact: Be part of a nationwide operation that's shaping the future of construction financing and making a difference for builders, developers, and homeowners across the U.S. Health Insurance - We've got you covered! Builders Capital pays 100% of your medical insurance premiums to keep you healthy and stress-free, offering a PPO and HSA plans. Health Savings Account (HSA) - We contribute annually into your HSA account (prorated from your hire date) and for those the select our HSA plan. Competitive Compensation - We offer competitive wages that reward your expertise and hard work. Paid Time Off - Take time to recharge with 3 weeks of paid time off each year. Paid Holidays - Enjoy 10 paid holidays throughout the year so you can spend quality time with family, friends, or doing whatever you love. We're here to support you both professionally and personally-because when you thrive, we all thrive. This job posting highlights the most critical responsibilities and requirements of the job; however, there may be additional duties, responsibilities, and qualifications for this job. Construction Loan Services II LLC (Builders Capital) and its affiliates are Equal Employment Opportunity (EEO) employers and welcome all qualified applicants. This is a full-time exempt position. The job description contained herein is not intended to be a comprehensive list of the duties and responsibilities of the position, which may change without notice.

We are searching for an Optimization Specialist on behalf of our client. This is a 1 yr. contract assignment. (W-2). We are looking for an outstanding digital marketer/optimization specialist to help bring new ideas, personalized experiences and communications to life. This position is a unique opportunity to ideate and design testing strategies that will shape the future of customer experiences. As a member of the Digital Experience and Center of Excellence team, you will be working in a fast-paced environment with passionate leadership and will have the ability to make a huge impact enterprise-wide. The ideal candidate must be creative and collaborative. You will help identify new ways for customers to engage with the digital properties. You will use analysis, creativity, and experiments to drive traffic, improve conversion rates, and increase customer satisfaction with our digital properties. You will design and execute experiments, measure the results, and generate insights from data across all marketing channels so that we can do more of what works and less of what doesn't. You will interface cross-functionally with different teams including Digital User Experience, Brand and Product Marketing, Analytics and Technology teams. Location: Juno Beach, FL 33408 This is a 1 yr. contract assignment. (W-2). Essential Functions: Assist in the development and testing of digital experiences Objectively deliver testing insights and use data-driven decision making Build dashboards and analyze areas of opportunity Create reports to measure impact of campaigns on key performance indicators Collaborate with analysts, visual designers and product owners to support tests Effectively partner cross functionally to problem-solve and deliver solutions to testing questions Ensure accuracy of data across multiple Testing tools Communicate insights and findings across a variety of stakeholders and teams Help drive the expansion of existing optimization program with new and innovative processes Lead campaign updates and develop presentations with supporting materials to deliver the results Education/Experience: Bachelor's degree and one to three years of relevant work experience are required. A thorough understanding of transactional design for applications and content pages utilizing a mobile first approach. Experience working with A/B and Multivariate Testing platforms Experience with optimizing highly trafficked web pages for performance Understand responsive design approaches Strong usage of Web Analytics report suites such as Adobe Analytics Experience working with a Testing tool such as Adobe Test & Target Background in building Analytics dashboards and summarizing insights Understanding of segmentation and creation of audiences Dedication to customer service and the flexibility to meet the demands of assigned projects; enthusiasm and passion for getting the job done. Sound business and financial acumen, balanced by a talent for creative thinking and problem solving. Ability to follow critical business processes to ensure quality and timely execution of initiatives. Ability to multitask and maintain higher performance under extreme pressure in a dynamic, fast paced environment. Ability to perform writing for status updates and presentations. Strong writing, verbal and overall communication skills, plus a comfort level in presenting to team members, senior managers clients and vendors. Proven leadership experience and effectively manage difficult situations. EOE of Minorities / Females / Vets / Disability. FL: 17501

Disclaimer: This is an in-office role. It's NOT hybrid or remote. This is your role if you are a focused, high-performance individual. Working in tech automotive sales is a performance-based career, and you can make great money; however, you must have a winning mindset and be willing to do the work. ExoticCarTrader.com is the fastest-growing online automotive trading platform, and we are adding to our team to keep up with growth. We are looking for more highly motivated individuals to help take this company to the next level. About this position: This position is not for everyone. However, suppose you are a high-energy individual seeking to get in on the ground floor of a rapidly growing tech company in the automotive industry. In that case, this may be the position for you. Headquartered in Downtown Fort Lauderdale with a young and hungry team, we are a highly energetic and "make-it-happen" oriented group. We are seeking more self-motivated team members. This is not your traditional dealership sales position; Exotic Car Trader is a disruptive business model that requires next-level talent. Qualifications: You must be great on the phone with people and confident in your ability to close. This is not a face-to-face sales job. You need to be able to hit daily sales KPIs like outbound call minimums. *Teachable* attitude. Regardless of your position or rank on the Exotic Car Trader Team, we are constantly learning and getting better. Applicants must have in-depth knowledge of vehicle make/models and be able to learn quickly. Exotic Car Trader is an automotive enthusiast-centric brand, making vehicle knowledge a requirement. Exotic Car Trader is an innovative concept, so flexibility, a positive attitude, and an openness to innovation are a MUST. AGAIN: You must be great on the phone with people. This is not a face-to-face sales job. Please review our website before applying for this position. *********************** We do our best to get back to every applicant; however, we receive hundreds of applicants for the ECT Team and cannot get back to everyone with limited hiring bandwidth.

Seeking a Loan Servicing Specialist for a Financial Services Firm in South Florida! This individual will be responsible for performing loan reporting and monitoring functions to support the firm's financing efforts. The Loan Reporting Analyst will be responsible for managing all aspects of loan servicing operations, ensuring accuracy, compliance, and efficiency in processing loan transactions. Responsibilities Perform quality control reviews of underwriting and findings Monitor performance and carryout servicing functions Analyze borrower tax transcripts and financial condition to create strategic decisions Communicate with borrowers and vendors regularly on account status Create balance statements, communicate payment activities with accounting, borrowers and client Process quality control reports and resolve exceptions to aide in monitoring portfolio performance Handle day-to-day servicing objectives, including updates to databases and documenting recent activities Monitor and ensure that borrowers properly complete required quarterly filings Collect and review borrower annual income tax returns Assess fraud and bad debt risk throughout the duration of the loan Deliver related reports and records as directed Qualifications Bachelor's degree in Finance or a related business field 2+ years of experience in the financial services industry Commercial lending or monitoring experience with a focus on small business loans Strong critical thinking, reasoning and problem-solving skills with exceptional attention to detail Strong Excel skills required "Ascendo is a certified minority owned staffing firm, we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service or any non-merit factor.”

Do you have incredible attention to detail? Are you looking to enter the Finance Sector? We have immediate opportunities for entry to junior level professionals interested in leveraging their proven success and expanding their career in the financial services industry. Description of Responsibilities (after a 1-2 week training period): Accurately and thoroughly audit/review bank statements, application submissions. Quickly interpret bank statements for key information such as average daily balances, debits, revenue credits, negative days, NSF's, number of deposits, and other criteria as determined. Identify and flag any trends that may increase underwriting risk. Review credit and business scores, ownership records, mortgage or lease records, site inspections or other factors used by senior underwriters. Successfully meet or exceed all Company established performance/production metrics Proven time management skills. Proven ability to work independently, accurately, quickly while focusing on details. Proficient in Microsoft Office, particularly in use of Excel; able to navigate Excel spread sheets. Bilingual (English/Spanish) Hide

Onsite opportunity five days a week including one day in the weekend. About the Company FinTech, eCommerce company, that provides brand name durable goods to consumers on a lease-to-own (LTO) basis through its ecommerce marketplace and LTO payment method. It also provides LTO technology platforms to retailers and e-tailers to enter transactions with consumers who want to obtain durable goods, but do not have the available cash or credit. About the Role The Fraud Prevention Specialist is part of the Risk Management Fraud Operations team, responsible for meeting daily productivity targets and adhering to standard operating procedures and compliance policies. You will handle Personally Identifiable Information (PII) and other highly confidential customer data, always ensuring its protection. Limited cell phone use is permitted during working hours to maintain data security. Responsibilities Analyze reports and cases to identify high-risk activities, apply conditions, and clear cases based on customer actions. Underwrite customer bank account cashflows and conduct Ability to Pay assessments. Review customer documents for potential identity theft or fraud indicators. Maintain accurate documentation and reporting for all activities. Collaborate with Customer Service, Collections, IT, and Compliance to address and resolve issues. Handle PII and other sensitive customer data with the utmost care, ensuring compliance with confidentiality and security protocols. Meet or exceed daily productivity and quality targets. Adhere to all company policies regarding the limited use of cell phones and security procedures. Qualifications Associate degree desired. Experience Minimum 2 years in the financial industry, preferably in consumer finance, call center, QA, Retail fraud, order management and or Customer service. Fraud prevention retail and/or leadership experience in a call center/fraud environment. Proficient in Microsoft Excel and Word. Strong analytical and communication skills, both written and verbal. Ability to perform financial calculations (e.g. account balances, deposits, income).

Billing Clerk - Onsite in Miami, FL Rate: Up to $18.00 per hour - DOE Are you detail-oriented and driven by accuracy in financial processes? We are seeking a dynamic and progressive Billing Clerk to join our team in a confidential capacity. Reporting directly to the Associate VP of Finance, this role plays a critical part in ensuring precise billing, tracking payments, and maintaining strong relationships with service providers. Why Join Us? This is more than just a billing role-it's an opportunity to be part of a mission-driven organization that values accuracy, accountability, and efficiency. If you are eager to make an impact while advancing your career, we want to hear from you. Key Responsibilities Manage eCIRTS billing data entry and reporting, assisting Service Providers with monthly billing and reporting. Review, reconcile, and process Service Provider monthly billing across various programs. Consolidate and prepare State-required billing forms for each program. Maintain and track billing data using billing software and Excel. Communicate with providers regarding billing concerns, errors, or inconsistencies to ensure payment accuracy. Ensure timely submission of all required reports. Coordinate with Service Provider Lead Agencies to prepare and develop caregiver subsidy files for Accounts Payable. Support provider monitoring processes through billing verification and compliance checks. Track all contracted programs, projects, services, and rates to ensure alignment with Service Provider contracts and amendments. Act as a gatekeeper, ensuring that Service Provider rates do not exceed allowable state limits. Perform additional financial tasks as assigned. Who You Are Associate's degree in Accounting, Finance, or Business Administration preferred. At least two years of relevant experience (a combination of education and experience will be considered). Strong proficiency in Microsoft Office and other financial database applications. Previous experience with governmental and/or non-profit agencies is a plus. Exceptional problem-solving, analytical, and math skills. High level of initiative with the ability to multi-task and follow through on responsibilities. What We Offer A collaborative and innovative work environment. Opportunities for career growth and development. A chance to work with dedicated professionals who are passionate about making an impact. If you are looking for a meaningful role where precision and problem-solving make a difference, we encourage you to apply. Confidentiality assured. ???????MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at *****************

C² Multimedia is a modern advertising agency located in Miami, FL, specializing in helping small to medium businesses with advertising media. The company focuses on locating and managing advertising outlets to help businesses grow profits and brand awareness in today's dynamic advertising landscape, from direct mail publications to online advertising. Role Description We need a Lead Generation Specialist at C² Multimedia in Miami, FL. The Sales Development Specialist will be responsible for lead generation, customer service, communication, customer support, appointment setting, and sales activities on a day-to-day basis. Qualifications Lead Generation and Sales skills Customer Service and Customer Support skills Strong Communication skills Experience in telemarketing or sales roles Ability to work in a fast-paced environment Ability to qualify leads and set appointments Excellent interpersonal and negotiation skills Proficiency in Microsoft Office and CRM software High school diploma or equivalent; Bachelor's degree is a plus Compensation This is very flexible position made up of two revenue streams. A base salary A three tier commission structure made up Appointment Setting (Commission on initial sale only) Shared Commission (50/50 split with Account Executive) Full Account management (Account Executive Status. Usually for customers who don't need ant personal interaction)

BASIC PURPOSE: A Cruise Specialist is an exciting entry-level position that works to make people's vacation dreams come true. The position serves as the "voice" of Norwegian Cruise Line and is the first point of contact for most guests and travel agents, or "travel partners". The Cruise Specialist works within a telephone call center answering incoming calls to identify the callers' needs and sell the Norwegian products that match their vacation plans. The Cruise Specialist successfully performs these tasks by providing excellent customer service, utilizing their telephone communication skills and entering data into Norwegian's reservation system. POSITION RESPONSIBILITIES: Service and process new and existing individual reservation requests from travel agents and direct guests, resulting in a positive customer experience. Escalate all issues and pertinent matters to the appropriate resource to ensure resolution. Communicate with specific organizational support departments as necessary. Demonstrate effort in maximizing revenue opportunities by offering to confirm space, offering stateroom category upgrades, communicate vacation value, provide ship attributes, offer air and land components, along with all available ancillary products. Apply expected behaviors to correct opportunities identified as a result of any quality related observations. Adhere to all applicable department attendance, phone adherence and conformance expectations as outlined in new hire training and through Supervisor guidance. Perform other job-related functions as assigned. KNOWLEDGE AND EXPERIENCE: EDUCATION: High school diploma or equivalent. EXPERIENCE: 0-2 years call center, sales or related travel industry experience. Working knowledge of reservation system within a call center environment preferred, but not required. KNOWLEDGE & SKILLS: Ability and desire to take initiative in providing a positive and fun atmosphere for customers with a strong focus on the overall customer experience with each and every interaction. Ability and willingness to follow up with each and every customer as needed in the most efficient manner as possible with correct and accurate information. Possess a genuine desire to want to help and assist others. Ability to quickly learn and maintain basic understanding of applicable policies and procedures in order to reserve new and service existing reservations within Norwegian's reservation system. Exhibit positive, pleasant and courteous behavior within the Quality Program expectations, while engaging internal and external customers. Understand the need to remain focused during every customer engagement to heighten the level of overall accuracy and customer satisfaction. Understands basic need to secure reservations by requesting to reserve a new booking on all rate quotes. In addition, maximize revenue opportunities by offering additional products, such as ancillary items, on all reservations. Ability to utilize verbal and written communication skills to communicate with internal customers. This includes sending and responding to internal e-mail via Microsoft Outlook. Ability and willingness to adhere to a strict attendance/work schedule policy, including break/lunch adherence, attendance and punctuality. Within reasonable accommodation, ability to view and read PC monitor, training and reference material, as well as operate keyboard and PC mouse. To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

We are looking for an outstanding digital marketer/optimization specialist to help bring new ideas, personalized experiences and communications to life. This position is a unique opportunity to ideate and design testing strategies that will shape the future of our customer experiences. As a member of our Digital Experience and Center of Excellence team, you will be working in a fast-paced environment with passionate leadership and will have the ability to make a huge impact enterprise-wide. The ideal candidate must be creative and collaborative. You will help identify new ways for our customers to engage with our digital properties. You will use analysis, creativity, and experiments to drive traffic, improve conversion rates, and increase customer satisfaction with our digital properties. This role will focus on data-driven test planning and execution that will lead to actionable insights and optimizations. Your goal will be to help grow self-service digital adoption by utilizing your skills in multivariate and A/B testing strategies to test new concepts and winning combinations. You will design and execute experiments, measure the results, and generate insights from data across all marketing channels so that we can do more of what works and less of what doesn't. The ideal candidate is a strong problem solver, blending creative and analytical skills to solve challenging and complex problems. You are a great communicator and will interface cross-functionally with different teams including Digital User Experience, Brand and Product Marketing, Analytics and Technology teams. Responsibilities: Assist in the development and testing of digital experiences Objectively deliver testing insights and use data-driven decision making Build dashboards and analyze areas of opportunity Create reports to measure impact of campaigns on key performance indicators Collaborate with analysts, visual designers and product owners to support tests Effectively partner cross functionally to problem-solve and deliver solutions to testing questions Ensure accuracy of data across multiple Testing tools Communicate insights and findings across a variety of stakeholders and teams Help drive the expansion of existing optimization program with new and innovative processes Lead campaign updates and develop presentations with supporting materials to deliver the results Experience: A thorough understanding of transactional design for applications and content pages utilizing a mobile first approach. Experience working with A/B and Multivariate Testing platforms Experience with optimizing highly trafficked web pages for performance Understand responsive design approaches Strong usage of Web Analytics report suites such as Adobe Analytics Experience working with a Testing tool such as Adobe Test & Target Background in building Analytics dashboards and summarizing insights Understanding of segmentation and creation of audiences Dedication to customer service and the flexibility to meet the demands of assigned projects; enthusiasm and passion for getting the job done. Sound business and financial acumen, balanced by a talent for creative thinking and problem solving. Ability to follow critical business processes to ensure quality and timely execution of initiatives. Ability to multitask and maintain higher performance under extreme pressure in a dynamic, fast paced environment. Ability to perform writing for status updates and presentations. Skills: Strong writing, verbal and overall communication skills, plus a comfort level in presenting to team members, senior managers clients and vendors. Proven leadership experience and effectively manage difficult situations. Education: Bachelor's degree and one to three years of relevant work experience are required. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter's Details: Name: Rahul Email: *************************************** Internal Id: 25-32982

Our client is seeking a dynamic Pro AV Sales Specialist to join their team on a fulltime, direct hire basis. As the Pro A/V Specialist, you'll lead our visual solutions strategy, focusing on Pro-AV sales revenue. This includes interactive displays, digital signage, and video wall solutions, alongside integration services. You'll build client relationships, identify sales opportunities, and support market growth initiatives. Additionally, you'll lead sales training and collaborate with internal teams. Qualifications Ideally, 3-5 years Pro A/V sales or integration experience preferred; passionate learners welcome Bachelor's degree preferred or technical certification in Electrical, Visual, or Audio Technology, or extensive work history in the electronics industry Strong business acumen, technical curiosity, and excellent communication skills required. Experience with high-end solutions advantageous. Track record of achieving sales targets; formal sales training a plus. Proficiency in MS Office required, familiarity with sales reporting and database management beneficial. Duties Develop new customer relationships through innovative sales approaches Create and execute quarterly business plans, achieve revenue goals, and implement sales strategies Collaborate with sales teams in meetings with decision-makers and influencers Generate leads and manage referral pipelines Showcase collaboration spaces to clients and partners Lead prospect events and sales presentations Convert leads into sales and achieve revenue targets If you are a results-driven individual with a passion for sales and a knack for building connections, we invite you to apply for this exciting Pro AV Sales Specialist position.

Collections Specialist, MCA experience only - FinTech Firm Miami Beach, Florida, US Full-Time, Permanent Compensation: $65,000 p.a. base, total comp. up to $120,000 p.a. My client operates in the financial technology (FinTech) sector, offering a platform for merchant cash advance (MCA) funding. They are seeking a Collections Specialist to join their team and help recover assets while maintaining professional and ethical standards. WHAT YOU'LL DO Manage collections for merchant cash advance accounts. Conduct effective skip tracing to locate debtors. Execute judgment enforcement strategies, including garnishments and lien placements. Perform detailed asset searches to identify recoverable assets. Coordinate with private investigators and other third-party professionals as needed. Negotiate payment plans while maintaining compliance with industry regulations. Document collection efforts and maintain accurate account records. WHO YOU ARE 2-5 years of proven experience in collections (MCA industry experience preferred). Proficiency in skip tracing tools and methodologies. Knowledge of judgment enforcement, including legal processes for garnishments and liens. Familiarity with asset search tools and techniques. Ability to collaborate effectively with private investigators and legal teams. Strong communication, negotiation, and problem-solving skills. Detail-oriented with the ability to manage multiple accounts effectively. Associate degree or higher. REF - HK85066

About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers. ****Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program**** Experience/Skills TEAM / LEADERSHIP SKILLS: You demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success TECHNICAL / FUNCTIONAL SKILLS: You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills: You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat ANALYTICAL SKILLS: You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills ORGANIZATIONAL SKILLS: You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue KNOWLEDGE / BACKGROUND EXPERIENCE: You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary BEHAVIORAL COMPETENCIES You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive/understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours Operating Hours: 8am to midnight EST ; Monday to Sunday Required Minimum Hours: 30 hours per week Peak Period: April 9th , 10th, 11th, 12th, 13th, 14th: 8am-midnight EST/EDT April 15, 2025: 8am-3am EST/EDT $5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th *These times may be revised periodically based on business needs MINIMUM HOURS TO BE WORKED EACH WEEK You must work a minimum of 30 hours each week on all schedules Mandatory Requirements Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Conflict of Interest Cannot hold Gigs with Column Tax or any Intuit Vendors Training Information Duration 20 Hours Price $79.99 USD Course Details

Are you detail-oriented and driven by accuracy in financial processes? We are seeking a dynamic and progressive Billing Clerk to join our team in a confidential capacity. Reporting directly to the Associate VP of Finance, this role plays a critical part in ensuring precise billing, tracking payments, and maintaining strong relationships with service providers. Why Join Us? This is more than just a billing role-it's an opportunity to be part of a mission-driven organization that values accuracy, accountability, and efficiency. If you are eager to make an impact while advancing your career, we want to hear from you. Key Responsibilities Manage eCIRTS billing data entry and reporting, assisting Service Providers with monthly billing and reporting. Review, reconcile, and process Service Provider monthly billing across various programs. Consolidate and prepare State-required billing forms for each program. Maintain and track billing data using billing software and Excel. Communicate with providers regarding billing concerns, errors, or inconsistencies to ensure payment accuracy. Ensure timely submission of all required reports. Coordinate with Service Provider Lead Agencies to prepare and develop caregiver subsidy files for Accounts Payable. Support provider monitoring processes through billing verification and compliance checks. Track all contracted programs, projects, services, and rates to ensure alignment with Service Provider contracts and amendments. Act as a gatekeeper, ensuring that Service Provider rates do not exceed allowable state limits. Perform additional financial tasks as assigned. Who You Are Associate's degree in Accounting, Finance, or Business Administration preferred. At least two years of relevant experience (a combination of education and experience will be considered). Strong proficiency in Microsoft Office and other financial database applications. Previous experience with governmental and/or non-profit agencies is a plus. Exceptional problem-solving, analytical, and math skills. High level of initiative with the ability to multi-task and follow through on responsibilities. MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at *****************

BASIC PURPOSE: A Cruise Specialist is an exciting entry-level position that works to make people's vacation dreams come true. The position serves as the "voice" of Norwegian Cruise Line and is the first point of contact for most guests and travel agents, or "travel partners". The Cruise Specialist works within a telephone call center answering incoming calls to identify the callers' needs and sell the Norwegian products that match their vacation plans. The Cruise Specialist successfully performs these tasks by providing excellent customer service, utilizing their telephone communication skills and entering data into Norwegian's reservation system. POSITION RESPONSIBILITIES: Service and process new and existing individual reservation requests from travel agents and direct guests, resulting in a positive customer experience. Escalate all issues and pertinent matters to the appropriate resource to ensure resolution. Communicate with specific organizational support departments as necessary. Demonstrate effort in maximizing revenue opportunities by offering to confirm space, offering stateroom category upgrades, communicate vacation value, provide ship attributes, offer air and land components, along with all available ancillary products. Apply expected behaviors to correct opportunities identified as a result of any quality related observations. Adhere to all applicable department attendance, phone adherence and conformance expectations as outlined in new hire training and through Supervisor guidance. Perform other job-related functions as assigned. KNOWLEDGE AND EXPERIENCE: EDUCATION: High school diploma or equivalent. EXPERIENCE: 0-2 years call center, sales or related travel industry experience. Working knowledge of reservation system within a call center environment preferred, but not required. KNOWLEDGE & SKILLS: Ability and desire to take initiative in providing a positive and fun atmosphere for customers with a strong focus on the overall customer experience with each and every interaction. Ability and willingness to follow up with each and every customer as needed in the most efficient manner as possible with correct and accurate information. Possess a genuine desire to want to help and assist others. Ability to quickly learn and maintain basic understanding of applicable policies and procedures in order to reserve new and service existing reservations within Norwegian's reservation system. Exhibit positive, pleasant and courteous behavior within the Quality Program expectations, while engaging internal and external customers. Understand the need to remain focused during every customer engagement to heighten the level of overall accuracy and customer satisfaction. Understands basic need to secure reservations by requesting to reserve a new booking on all rate quotes. In addition, maximize revenue opportunities by offering additional products, such as ancillary items, on all reservations. Ability to utilize verbal and written communication skills to communicate with internal customers. This includes sending and responding to internal e-mail via Microsoft Outlook. Ability and willingness to adhere to a strict attendance/work schedule policy, including break/lunch adherence, attendance and punctuality. Within reasonable accommodation, ability to view and read PC monitor, training and reference material, as well as operate keyboard and PC mouse. To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer