Regular
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you.
To read more about our client offerings visit: Charles Schwab - Investor Services
What you have
Required Qualifications:
1+ years of Client/Customer Service experience
Preferred Qualifications:
Previous experience in Financial Services/Wealth Management and/or closely related industry.
While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses
Ability to handle client needs with tact and diplomacy
Outstanding written and oral communication skills
Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
Ability to build and maintain good cross-enterprise working relationships
Basic understanding of brokerage regulations and rules that govern client accounts
May be asked to become a Notary
What's in it for you
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
$56k-70k yearly est. 2d ago
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Customs Specialist
ABB Group 4.6
Specialist job in New Berlin, WI
Classify products using HTS codes, ECCN, and ECN with precision for motors, drives, generators, and related Motion products. Develop and implement classification processes within global product groups. Prepare and submit import/export documentation i Customs, Specialist, Mechanical, Motors, Behavioral Health, Manufacturing, Healthcare
$60k-77k yearly est. 6d ago
Guest Relations Specialist
Potawatomi Casino Hotel 3.5
Specialist job in Milwaukee, WI
Pay based on experience | Third shift
In this fast-paced, high energy environment where great guest service is essential, how do we ensure that our guests are receiving the best service possible allowing them to fully enjoy their gaming experience? As a Guest Relations Specialist, you will administer the Customer Relationship Management program that supports the company strategies and initiative that promote guest satisfaction. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
*Administer and maintain the Customer Relationship Management program to support company image, strategies, and initiatives to promote guest satisfaction and loyalty. Provide timely updates, summary reports, and service enhancement recommendations to department and senior leadership.
*Ensure timely resolution of guest issues by implementing effective communication, investigation, resolution, and response techniques. Extend complimentary services within the guidelines established by management as appropriate.
*Maintain accurate records of guest incidents and conduct detailed, thorough investigations to resolve guest concerns. Assure that each guest receives a timely, accurate, consistent, and positive response from PCH.
*Develop and maintain ongoing, interactive working relationships with PH&C departments to ensure full support and collaboration in regards to service strategies and objectives.
*Implement, support, and administer the Problem Gambling initiative and Ride Assistance Program to enhance awareness and responsibility, direct guests and their families to appropriate resources, protect guest wellbeing and safety, and minimize liability to PCH.
Assist in coordinating and conducting customer service training for team members, including attending department shift meetings to review, update, and deliver information regarding the Problem Gambling and Ride Assistance programs, along with departmental relationship building strategies.
Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.
Perform other duties as assigned.
Job Qualifications
A high school diploma or equivalent and 2 years of related experience in an organization of similar size are required. An Associate's degree can take the place of 1 year experience. Experience in the gaming industry is preferred.
The ability to demonstrate accurate writing skills.
Office skills must include the ability to use standard office equipment, and the ability to demonstrate knowledge of Microsoft Excel and other Microsoft Office software. Experience with casino management systems, hotel reservations systems, and dispute tracking software preferred.
The ability to maintain discretion in handling confidential information.
The ability to interact with guests and team members at all levels of the organization professionally, including the ability to speak in front of small groups.
The ability to interact with stakeholders of all levels and understand the interests of multiple stakeholders and how those interests relate to Potawatomi Hotel & Casino (PH&C) and its goals. The ability to draft professional correspondence.
The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
.
Working Conditions
The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
$27k-44k yearly est. 1d ago
Customer Service Specialist
4Front Engineered Solutions 4.0
Specialist job in Muskego, WI
Do you thrive in an environment where you can provide a personalized service experience, where growth and problem solving are rewarded? Are you driven by increasing sales while maximizing customer satisfaction with finding the right product? Come join the 4Front team and excel in product management, and customer engagement.
What can you expect to do?
Customer Sales Processing
Enter and process orders with product, pricing, scheduling, shipping dates within ERP.
Partner with manufacturing and shipping departments with any changes.
Maintain all open and closed sales files.
Distributor Sales Processing
Review incoming orders and problem solve any issues with each order.
Maintain entry and invoicing for all sales orders.
Be the contact for distributor inquiries that correspond with order entries.
Sales Support
Assist managers and coordinating departments with customer facing issues.
Work with Sales, Operations, Engineering about date management, special requests, freight, etc.
Assist with continuous improvement projects including lean and kaizen events.
What's needed for success?
Education and Experience: Requires a high school diploma. General education or college courses equivalent to an Associate's degree in
Business Administration is desirable.
2-4 years of experience in customer service working directly with customers, salespeople, or distributors.
Experience using iPhone and iPad is a plus.
Computer Skills: Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases,
and automated systems to accomplish work.
Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred.
Experience using manufacturing ERP software, JD Edwards, preferred.
Why 4Front?
Generous PTO program
11 paid holidays: Good Friday, Memorial Day, Independence Day (2 days), Labor Day, Thanksgiving (2 days), Christmas (2 days), New Years (2 days)
Company sponsored benefits include:
Employer contribution to Health Savings Account, up to $1000
Life insurance
STD/LTD/AD&D
Reimbursement for PPE, including safety shoes and prescription safety glasses
UHC Employee Assistance Program
All coverage begins on Day 1 of employment!
$27k-34k yearly est. 4d ago
Technical Support Specialist (Electronics)
Kuhn Group 4.3
Specialist job in Brodhead, WI
The Technical Support Specialist serves as the expert in electronics applications in KUHN products and is responsible for assisting the aftermarket group in resolving internal and external customer inquiries.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as the technical expert for all after sale service issues involving electronic components for all KNA product lines. Assist dealers to troubleshoot and repair scale and monitor components.
Diagnose and repair electronic scale and monitor components. Maintain appropriate inventory levels of electronic repair parts.
Review and process all warranty claims involving electronic components (i.e.: scales, weigh bars, virtual terminals, etc.). Maintain warranty records (complaints, service calls, and claims) and distribute related reports to applicable departments.
Assist in the investigation of warranty claims by conducting failure analysis of returned components.
Maintain good knowledge of the service and maintenance requirements and field issues of competitors' products similar to electronics in KNA product lines.
Education and/or Experience
An associate's or bachelor's degree in agricultural mechanics or agricultural engineering technology is preferred.
The position requires knowledge and skills in the areas of customer service, mechanics/repair, electronics, and hydraulics.
Application knowledge and experience in word processing (Word), spreadsheet applications (Excel), presentation software (PowerPoint), Internet, and e-mail is preferred.
$32k-42k yearly est. 4d ago
Customer Service Specialist [Manufacturing]
PPC Flex
Specialist job in Pewaukee, WI
The Customer Service Representative is responsible for providing best in class customer service for a portfolio of assigned customers for our Healthcare & Specialty Division. We're seeking a Customer Service Representative who thrives in a dynamic, fast-paced environment and takes pride in delivering
In this role, you'll act as a key liaison between customers and our sales, production, and shipping teams, ensuring orders are accurate, timely, and aligned with customer expectations. If you're a proactive problem-solver who enjoys building relationships, maintaining strong attention to detail, and driving continuous improvements in customer satisfaction, we'd love to have you on our team.
Essential Accountabilities:
Champion the customer experience by proactively managing orders from placement to delivery, using a customer-centric approach
Collaborate cross-functionally with internal teams (sales, production, shipping, etc) to ensure seamless communication and order fulfillment
Leverage modern digital tools (email, Microsoft Excel, CRM systems, and order processing platforms) to receive, process, and track customer orders efficiently
Create and maintain accurate customer records, including open order reports, order revisions, artwork approvals, and shipping requests
Work in partnership with sales and operations teams to understand customer provided forecasts and how to better provide attention to meet these demands
Escalate internal systematic/process concerns until final solution/resolution is provided to customer
Identify and upsell opportunities by recommending new or complementary products to meet customer needs
Maintain compliance with all company policies while ensuring exceptional attention to detail in every interaction
KEY CHARACTERISTICS & ABILITIES:
Exceptional interpersonal and communication skills including strong verbal, written, and public relations skills
Passionate about exceeding customer expectations
Values teamwork and supports a team environment
Desire to continually learn and improve skill set
Skilled in deescalating situations both over the phone and in writing (email)
Ability to maintain professional and helpful attitude in high-tension or stressful situations
Assertiveness in pursuing resolution to issues
Ability to build trust by providing information to in a way that is candid, informed, encompassing, and not manipulative: receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas
Must have high attention to detail and accurate data entry
Must be able to manage multiple work items at one time with a high sense of urgency
Must have strong problem solving and organization skills
Shares learning with peers
Minimum Qualifications:
5+ years of experience as a Customer Service Representative at a manufacturing organization. Associate degree or bachelor's degree preferred.
Required Skills:
Tech-savvy: Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and CRM/order management tools
Relationship-builder: Exceptional interpersonal and communication skills, with a focus on maintaining positive, professional relationships
Detail-oriented and organized: Ability to prioritize tasks, manage time effectively, and maintain a high degree of accuracy
Bilingual in Spanish is a plus but not required
Ability to think critically, adapt to changing priorities, and resolve issues effectively
$28k-36k yearly est. 5d ago
System Specialist
RMC (Recruitment Management Consultants
Specialist job in De Pere, WI
IBM Power Systems Installation & Migration Specialist
About the Role
Seeking an experienced IBM Power Systems specialist to perform onsite installation and migration of a new IBM Power11 S1122 environment. The role includes hardware installation, VIOS and vHMC configuration, and system migration from an existing Power9 system using LTO9 tape.
Responsibilities
Plan and document system design, networking, and connectivity
Prepare Power9 system (PTFs, firmware, compatibility checks)
Install and configure vHMC
Rack, cable, and power Power11 server, storage, and LTO9 tape drive
Configure eBMC (ASMI), networking, and system discovery
Install and configure VIOS 4.1 (dual VIOS)
Create and configure LPARs
Perform Opt 21 save/restore from Power9 to Power11
Validate system, network, backups, and job scheduling
Required Skills
Hands-on experience with IBM Power9/Power11
Strong knowledge of IBM i 7.4, VIOS, vHMC, and LPARs
Experience with LTO tape (LTO9) and system migrations
Duration: 80 hours
Kickoff preferred week of January 19
Onsite work expected Early - Mid February
$64k-90k yearly est. 5d ago
Product Management Specialist
Judge Direct Placement
Specialist job in Pleasant Prairie, WI
The Judge Group is currently seeking an experienced Product Manager - Retail delivery for a Food & Beverage manufacturer in the Bristol, WI area. The right candidate will have 3+ years of Customer Service / Logistics Coordinator / SME experience in a manufacturing / distribution company.
COMPENSATION: 65k to 75k plus full paid benefits
MUST HAVE: 3+ years of Customer Service / Logistics Coordinator / SME experience
LIKE TO HAVE: Experience in Private Label retail business is desired
WORKSITE: This is an onsite position
Responsibilities:
- Support the sales team to ensure order fulfillment runs smoothly according to agreements and SOP's
- Work with clients, brokers, consumers, suppliers and operations to manage client manufacturing and delivery according to agreements
- Manage multiple projects and meet defined deadlines
- Oversee order entry, customer service, production, QA, R&D, on new customer / item setup, Label specs, packaging projects, maintain customer documentation
Requirements:
- Exceptional Communication Skills
- Must be able to manage multiple projects and deadlines.
- Must be a self starter
- Strong basic math skills
- Strong Microsoft Office (especially Excel, Outlook, PowerPoint)
- Experience in Private Label, Contract Pack, Retail, CPG, Food Service
$43k-79k yearly est. 5d ago
Opening Specialist - Dunkin'
Applebee's Grill & Bar 4.2
Specialist job in Beloit, WI
Primary Responsibilities
Completes all assigned prep work and sets up cooks station. Maintains product presentations, product quality and cook time standards. Prepares all menu items according to Applebees Recipes, Plate Presentations and specifications.
Specific Functions and Duties
Prepares menu items according to Applebees Recipes, Plate Presentations and specifications (50%*).
Completes all assigned prep work (15%*).
Sets up workstation according to station diagram (15%*).
Practices sanitary and safe food handling at all times (10%*).
Cleans and sanitizes the work area before, during and after shift (5%*).
Completes assigned daily and weekly cleaning projects (5%*).
BENEFITS
Employee meals 1/2 off
Closed Christmas and Thanksgiving
MEC Ins
401K - ONLY IN ILLINOIS LOCATIONS (DOES NOT INCLUDE IOWA & WISCONSIN LOCATIONS)
Flexible work schedule
Vision insurance
Dental insurance
Online Universities
College Scholarships
It all started in 1980 in Atlanta, Georgia
Bill and TJ Palmer opened the restaurant that would later become Applebees. Weve grown up a lot since then, with almost 2,000 locations in the U.S. and around the world. Here you will always be welcome for delicious food, in a neighborhood setting, with attentive service, at a great value.
$34k-46k yearly est. 1d ago
Parent Peer Specialist-SHINE **$5,000.00 Hiring Incentive** (for this specific role)
La Causa, Inc. 3.8
Specialist job in Milwaukee, WI
La Causa Social Services is dedicated to supporting youth and young adults with complex mental health, developmental, and behavioral needs as well as their families, and is seeking an engaging, upbeat, and supportive Parent Peer Specialist to join our Youth Comprehensive Community Services Team.
Why Join La Causa, Inc.?
Meaningful work supporting individuals and families in crisis.
Collaboration with a network of professionals in crisis response.
Professional development and training opportunities.
Potential for career advancement within the organization.
Competitive benefits and paid leave including a day off for your birthday!
**$5,000.00 Hiring Incentive** (for this specific role)
Your Role: As a Parent Peer Specialist, you will provide personalized support to parents and caregivers navigating services for children with complex mental health, developmental, and behavioral needs. Drawing from your own lived experience, you will empower families, advocate for their voices, and help them overcome barriers to accessing care.
What You'll Do:
Provide Personalized Support - Offer one-on-one support to parents and caregivers at home and in the community, helping them engage with services and achieve their family's goals.
Reengage Disconnected Families - Reach out to parents who have disengaged or face barriers to participation. Understand their perspectives and work to reconnect them with needed services.
Empower Parents and Caregivers - Help parents build skills in self-care, crisis management, and navigating systems of care. Provide mentorship and education to support youth and their families with ongoing needs centered around complex mental health, developmental, and behavioral needs.
Advocate for Families - Ensure parents' voices are heard in meetings with youth child and family teams, schools, legal systems, and community partners.
Collaborate with Care Teams - Work closely with care coordinators to ensure that the goals and needs of parents, as outlined in the care plan, are met.
Share Insight and Expertise - Offer valuable input to the care team by sharing your understanding of the challenges parents face when raising children with complex needs.
Ensure Compliance - Follow all legal, organizational, and contractual policies, including audits, licensing requirements, and program evaluations.
Promote Communication and Cooperation - Build and maintain positive relationships with families, care teams, and community stakeholders.
Fulfill Mandated Reporting Duties - Comply with all mandated reporting requirements related to child safety and welfare.
Engage in Ongoing Learning - Attend meetings, training, and professional development activities as needed.
Support the Team - Take on additional tasks as assigned to contribute to the success of the program.
What we are looking for:
Social Work or related field (Required). Master's degree from an accredited school in Social Work or related field (Highly preferred).
Wisconsin Certification as a Peer Specialist and/or Parent Peer Specialist.
Lived experience of parenting a child with mental health and/or developmental disabilities.
Proven ability to work with and support children, young adults, and families.
Bilingual (Spanish and English), spoken and written. (Highly preferred).
Positive and People-Oriented - Friendly, approachable, and a good listener with an upbeat attitude and a collaborative spirit.
Excellent organizational, and multitasking skills.
Strong verbal, written, and interpersonal communication skills with the ability to work effectively in a team environment.
Proficiency in Microsoft Office Suite.
Reliable transportation, a valid Wisconsin driver's license, state-minimum auto insurance, and the ability to meet La Causa, Inc. driving standards.
Must successfully pass all required criminal background checks.
Day-to-Day setting:
Work in both office and field settings (travel required)
Flexible work hours including evenings or weekends, based on program needs.
Regularly required to drive, stand, sit, reach, stoop, bend, and walk. Employee is frequently required to see, talk, or hear. Finger dexterity is also required. Infrequent lifting, including files, will be encountered.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions
Connect with our Internal Recruiter: ******************
About La Causa, Inc.:
La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee.
You can learn more about La Causa at
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$35k-44k yearly est. 2d ago
Facilities Management Specialist
Acro Service Corp 4.8
Specialist job in Madison, WI
Job Title: Facilities Maintenance Specialist
TEMP TO HIRE - DURATION - 6 MONTHS - SHIFT - MON-FRI 8AM - 5PM
Responsible for but not limited to all, Plumbing, Carpentry, Painting and Basic Electric. Perform facility maintenance required for all scheduled and emergency work orders also be accountable for completed paper work and documentation required for each performed work order.
Responsibilities
Demonstrate ability to handle general maintenance responsibilities
• Demonstrate the ability and dexterity to utilize hand tools and power tools.
• Perform all work in accordance to company policies and regulations contained in company GMP's, Safety standards and standard operating procedures.
• Have ability to work with little or no supervision
• Be computer literate
• Must be able to climb ladders and perform the rigorous task associated with a laborer position
• Performs Equipment Rigging, Lifting, Moving.
• Change fluorescent light bulbs and Ballasts as required
• Exhibits the ability to operate all shop equipment when training was administered.
• Understand the basics of electrical / electronic theory.
• Performs and identifies preventive maintenance tasks.
• Exhibits flexibility acquired through training to be utilized at any position as needed in the company, or elsewhere in the facility.
• Electrical/ Electronic Troubleshooting - Investigates, repairs, installs, diagnoses, and performs all necessary repairs to electrical / electronic controls and systems, located within the facility
• Computer entries required for JD Edwards, Calibration Manager, Compliance Wire, and Documentum.
Provides guidance and interaction with vendors to determine code compliant work scopes and quotations.
Provides level 1 IT support to facilitate installation of Hardware
Provides Network Cable CAT5/Ethernet installations for Offices, infrastructure, and Plant equipment.
Maintain office IT hardware inventory and assist with EHS compliant disposal.
Provide Ergonomic office installations and assistance of vendor.
Requirements
Education: High school graduate or related field experience in building maintenance.
Experience: 2 - 5 years of related experience and/or training, or equivalent combination of education and experience, Trade school certification.
$34k-45k yearly est. 5d ago
Logistics Specialist
Turn Up Talent
Specialist job in Menomonee Falls, WI
The Logistics Specialist plays a critical role in supporting and improving domestic, international, and parcel transportation operations. This position partners closely with leadership, third-party logistics providers, and internal stakeholders to coordinate shipments, manage TMS data, WMS data, analyze freight trends, and drive smarter, more efficient transportation processes.
What You'll Do
Transportation & Logistics Coordination
Coordinate and advise on domestic, international, and parcel shipments
Partner with 3PLs to secure competitive freight quotes and optimize routing
Book and manage transportation through third-party TMS platforms
Serve as an escalation point for carrier, vendor, and customer freight issues
Data, Analysis & Cost Optimization
Maintain and analyze TMS data to identify trends, risks, and savings opportunities
Track freight performance and proactively mitigate negative trends
Support cost-reduction and operational improvement initiatives with data-driven insights
Carrier Performance & Claims Management
Support carrier and freight forwarder evaluations
Assist with freight audit and pay activities
File and manage freight claims and shipment exceptions
Process Improvement & Future-State Development
Evaluate logistics processes and recommend improvements for efficiency, cost, and service
Support development of scalable, future-state transportation capabilities
Collaborate with internal teams on transportation coordination and continuous improvement
What We're Looking For
3+ years of experience in transportation or logistics operations
Bachelor's degree in Supply Chain (or related field) or equivalent experience
Certifications in IATA, DMG, 49CFR DOT, ITAR preferred.
Strong working knowledge of TMS platforms, WMS platforms, logistics software, and Microsoft Office
Experience across domestic, international, and parcel transportation networks
Detail-oriented, data-driven, and customer-focused mindset
Ability to thrive in fast-paced environment
$31k-47k yearly est. 3d ago
Client Relationship Specialist
Anewhealth
Specialist job in Wisconsin
AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs-wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.
Job Details
Under the supervision of the Manager of Client Relationship, the Client Relationship Specialist is responsible for acting as a first-line resource for external clients regarding Pharmastar's product lines, including (but not limited to) Medicare and Commercial prescription drug data, ensuring the necessary information is disseminated to the applicable resources within the organization. Candidate will demonstrate proficiency with resolutions of all common issues, questions and solutions.
Responsibilities
Serve as main contact for external clients requesting products (Medicare D and Commercial).
Requests include but are not limited to: formulary compliance, plan set-up, provider management, member enrollment/eligibility changes, patient concerns, reporting (scheduled and ad hoc), audit support, and claims assistance.
Perform client outreach and set up recurring calls.
Serve as main contact for submission of internal workload requests to the Manager;
Prepare, submit, and analyze PDE submissions to CMS;
Research and suggest solutions for submission rejects;
Assist in the reconciliation of PDE data;
Summarize and report PDE progress;
Support clients in all areas of Part D functions for compliance with regulatory requirements.
Coordinate the submission of regulatory reporting to the appropriate management and governing agencies to ensure critical deadlines are met;
Track all applicable regulatory updates and changes for incorporation into policies and procedures;
Act as a first-line contact to external clients and assist in answering questions and/or triaging concerns to other associates.
Build strong, trusting relationship with clients and its pharmacies.
Present company product line services to clients as needed.
Ensures that HIPAA guidelines are followed in every communication with clients.
Stay current on plan and benefit structures, pharmacological updates, and Medicare Part D guidelines.
Attend department and company meetings and educational programs upon request.
Assist with answering Help Desk calls when needed.
Perform administrative duties as required.
Other projects as assigned.
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Qualifications
These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Bachelor's degree preferred. Associate's degree or formal training beyond high school, required.
Experience
3-4 years of customer service and industry experience. (Health plan or insurance experience, a plus. PBM experience preferred.)
CPhT (Certified Pharmacy Technician) certification, a plus.
Experience in a pharmacy support role, a plus.
Current on plan and benefit structures and Medicare Part D guidelines.
Skills & Abilities
Demonstrated proficiency with resolution of all common issues, questions and solutions.
Knowledge of pharmacology and pharmacological terms.
Excellent communication skills and professionalism when working with clients.
Ability to solve problems under pressure by making immediate decisions.
Detail oriented and able to prioritize workload.
Strong computer skills including using word processors, spreadsheets, and database software.
Schedule
This is a full-time position with an expectation to work an average of 40 hours per week, and an ability to be available outside of normal business hours to meet customer expectations on an ad-hoc basis.
Physical Demands
Communicates by way of the telephone, web (video conference), and email with clients;
Operates a computer and other office productivity machinery, such as a calculator, copy machine, fax machine and office printer
Remains stationary for extended periods of time
Occasionally exerts up to 20 pounds of force to lift, carry, push, pull or move objects
Visual acuity to perform activities such as identifying, inputting and analyzing data on a computer terminal and/or in hard copy
Travel
Travel may be required for special organization or department events, department team meetings, trade shows, conferences, and other client engagements.
AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire
.
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.
$37k-61k yearly est. Auto-Apply 19d ago
Client Success Renewals Specialist
Norstella
Specialist job in Madison, WI
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 29d ago
Scheduling Specialist
Radiology Partners 4.3
Specialist job in Waukesha, WI
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time working Monday, Wednesday, Thursday and Friday from 8:00am-4:30pm and Tuesday from 11:30am-8:00pm; includes weekend rotation up to four per year.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 6h ago
Client Specialist, Fox River Mall
Knitwell Group
Specialist job in Appleton, WI
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00242 Appleton, WI-Appleton,WI 54915Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$37k-63k yearly est. Auto-Apply 60d+ ago
Client Experience Specialist
DBHW Wealth Partners
Specialist job in South Milwaukee, WI
If you're passionate about creating great first impressions and seamless experiences, this role is for you!
As our Client Experience Specialist, you'll be the first impression and the steady hand that keeps our Wealth and Tax & Accounting departments running smoothly. From greeting clients with warmth to mastering our CRM workflows, you'll play a key role in shaping a seamless client experience. If you're organized, people-driven, and ready to grow with a supportive, purpose-driven team, we'd love to meet you.
Job Summary:
As the Client Experience Specialist, you'll be the welcoming face and organized force behind our client experience. A positive attitude and reliability is a must! This role goes beyond the front desk - you'll manage calendars, workflows, and activities in our CRM system to keep operations running smoothly across both our Wealth and Tax & Accounting departments. If you're detail-oriented, tech-savvy, and thrive on creating seamless client interactions, this is your opportunity to make a lasting impact every day.
Duties/Responsibilities:
Responsible for opening and closing the building each day in accordance with company procedures.
First point of contact for clients, visitors, and applicants.
Answers phones, directs calls to appropriate individuals, and prepares messages for those that couldn't be assisted through our automated system.
Assists with sorting incoming mail and delivers to appropriate department or individual; assists with processing outgoing mail.
Uses our CRM software at an expert level to assist with scheduling, workflows, and completing activities.
Performs administrative and clerical support tasks.
Performs other related duties as assigned.
Required Skills/Abilities:
High school diploma or equivalent required.
Clerical experience preferred.
Education, Experience, and Licensing:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Proficient with Microsoft Office Suite or related software.
Physical Requirements:
Prolonged periods sitting or standing at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
This position is an in-office position.
This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the team member. They may change, or new ones may be assigned at any time with or without notice.
Benefits
As a full-time team member of the firm, you will be eligible to participate in several firm sponsored benefits. In addition, you will be entitled to accrue paid time off - starting at 120 hours each calendar year. We also close our office for 7 holidays, and have a floating holiday available for use as well.
401k Employee Retirement Savings Plan will be available after 6 months of employment and a minimum of 1000 hours. Employee directed pre-tax and ROTH contributions available.
The 401k Employer Contribution begins on the 1st day of the quarter following six (6) months of employment with the firm. The company begins contributing a 3% Safe Harbor at that time, and employee contributions can begin at the same time. The company contributions are subject to a vesting schedule that are stated in the plan documents.
401k Rollover options from a previous employer plan are immediately available and encouraged.
We offer Dental, Vision, Long-Term Disability, Voluntary Life Insurance, Critical Illness, and Accident Insurance - the employee is responsible for this expense for coverage if elected.
Group Health Insurance
Health Savings Account (HSA)
Education Reimbursement - 5k lifetime allowance
Financial planning
Personal tax return preparation up to $1,250.00 annually
PTIN Renewal for Tax Preparers
All continuing education
Incentive for earned credentials
Study assistance program
DBHW Wealth Partners is an Equal Opportunity Employer
$37k-62k yearly est. 18d ago
Commercial Specialist
Description Autozone
Specialist job in Kenosha, WI
As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For
Strong customer service and communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Familiarity with billing, inventory, and delivery processes.
Commitment to safety and compliance with company procedures.
Valid driver's license and a clean driving record.
You'll Go the Extra Mile If You Have
Previous experience in commercial sales or automotive retail.
Knowledge of AutoZone systems and procedures.
Experience managing or supporting a team.
Strong organizational and problem-solving skills.
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Assist commercial customers with product selection and order management.
Maintain accurate billing records and ensure on-time deliveries.
Conduct account visits to build relationships and ensure service quality.
Generate new business through outbound calls and in-person outreach.
Follow cash handling procedures, including deposits and collections.
Document and inspect all deliveries for accuracy and condition.
Monitor and report on vehicle maintenance and safety.
Manage battery consignment inventory and perform weekly stock checks.
Handle returns and accident procedures according to company policy.
Lead the commercial department in the absence of the Commercial Sales Manager.
Promote a safe and compliant work environment for all team members.
$47k-80k yearly est. Auto-Apply 1d ago
Patient Scheduling Specialist - Neurology
UW Health 4.5
Specialist job in Madison, WI
Work Schedule: 80% FTE, 32 hours per week. Shifts scheduled Monday through Friday between the hours of 8:30 AM - 5:00 PM, with Wednesday off. Hours may vary based on the operational needs of the department.
Pay: Pay starts at $19.75 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Be the first point of contact for UW Health patients and ensure they receive a remarkable experience.
We are seeking a Patient Scheduling Specialist to:
• Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
• Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
• Assist patients and their families with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
At UW Health, you'll receive:
• Generous benefits package, including health insurance, and paid time off.
• Professional growth and career advancement opportunities available.
• Free bus pass to get to and from work.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - One (1) year of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.
Our commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
University Hospital in Madison is a Magnet -designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.
Job Description UW Hospital and Clinics benefits
$19.8 hourly Auto-Apply 1d ago
Peer Support Specialist
La Causa, Inc. 3.8
Specialist job in Milwaukee, WI
La Causa Social Services is committed to empowering youth and young adults with complex mental health, developmental, and behavioral needs-as well as their families-through compassion, collaboration, and community-based support.
We are seeking a motivated and recovery-focused Certified Peer Specialist to join our Youth Coordinated Opportunities for Recovery & Empowerment (CORE) and Comprehensive Community Services (CCS) teams. In this role, you will use your own lived experience in recovery to inspire, guide, and support young people in achieving their personal goals and building a foundation for long-term wellness.
Why Join La Causa, Inc.?
Meaningful work that supports youth and families on their path to recovery
Collaboration with experienced and compassionate professionals
Opportunities for professional development and career advancement
Comprehensive benefits and paid leave-including a day off for your birthday!
Your Role:
As a Certified Peer Specialist, you will provide one-on-one support to youth and families engaged in recovery services. You will empower youth to identify their strengths, build coping skills, and access the community resources they need to thrive-all while fostering trust, self-advocacy, and independence.
What You'll Do:
Facilitate Individual Support - Engage youth in setting and achieving their recovery goals through strength-based, trauma-informed approaches.
Provide Community Connection - Link youth and families to community resources, supports, and networks that enhance recovery and independence.
Assist in Crisis Management - Support individuals in developing effective strategies to manage challenges and crises.
Promote Team Collaboration - Partner with clinicians, care coordinators, and families to support the youth's care plan and progress.
Empower Youth and Families - Encourage skill-building, problem-solving, and self-direction.
Ensure Compliance - Follow all agency, legal, and contractual requirements, including timely documentation and reporting.
Build Relationships - Maintain open communication and positive connections with youth, families, and team members.
Mandated Reporting - Carry out duties as a mandated reporter in alignment with laws and organizational policies.
Professional Development - Attend meetings, training, and supervision to continue learning and improving skills.
Be a Team Player - Collaborate with team members to ensure coordinated, high-quality services.
What We're Looking For:
Bachelor's degree in social work or a related field (Required)
Master's degree in social work or related field (Highly Preferred)
Valid Wisconsin Peer Specialist Certification, or ability to obtain certification within 12 months of hire
At least one (1) year of experience providing community-based support
Strong cultural competency and interpersonal skills
Bilingual (Spanish and English), spoken and written (Preferred)
Excellent verbal, written, and documentation skills
Strong critical thinking and organizational abilities; able to manage multiple priorities
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.)
Ability to work flexible hours, including evenings and weekends, as program needs dictate
Must successfully complete and pass all background checks, including an annual influenza vaccination
Transportation, valid Wisconsin driver's license, state minimum auto insurance, and must meet La Causa, Inc. driving standards
Skills & Competencies:
Strong cultural competency and interpersonal relationship skills.
Excellent written and verbal communication abilities across diverse audiences.
Critical thinking and problem-solving skills with sound judgment.
Highly organized with the ability to manage multiple priorities.
Proficient in Microsoft Office Suite.
Reliable transportation, valid Wisconsin driver's license, state minimum auto insurance, and ability to meet La Causa, Inc. driving standards.
Must successfully complete and pass all required background checks, including an annual influenza vaccination.
Flexible schedule availability, including evenings and weekends as needed
Work Environment:
Work takes place in both community and office settings (local travel required)
Flexible hours may include evenings or weekends
Regularly required to drive, stand, sit, reach, stoop, bend, and walk
Frequent talking, hearing, and seeing required, finger dexterity necessary
Infrequent lifting (such as files) may occur
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
About La Causa, Inc.:
La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee.
You can learn more about La Causa at
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Join Our Team-Apply Today!
Be part of something bigger. Join Familia La Causa and help us empower youth and families as a Certified Peer Specialist CORE/CCS-Youth Apply now and take the next step in your career!