Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$41k-58k yearly est. 60d+ ago
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Helpdesk Technician - IT
UFP Technologies 4.1
Specialist job in Grand Rapids, MI
UFP Technologies is a designer and custom manufacturer of comprehensive solutions for medical devices, sterile packaging, and other highly engineered custom products. UFP is an important link in the medical device supply chain and a valued outsource partner to most of the top medical device manufacturers in the world. The Company's single-use and single-patient devices and components are used in a wide range of medical devices and packaging for minimally invasive surgery, infection prevention, wound care, wearables, orthopedic soft goods, and orthopedic implants.
UFP Technologies, Inc. offers a competitive benefits package, including but not limited to:
* Medical, Dental, Vision, Life, Disability Insurance
* 401K with a matching contribution
* Paid time off, Paid holidays, Employee discounts and much more!
Location: This position will be on-site full-time in Grand Rapids, MI. The position holder will need to be within commuting distance (within 45 min).
Helpdesk Technician Summary:
The Helpdesk Technician will be responsible for supervising the helpdesk system on a daily basis by addressing issues as they are received. Interacts with employees to troubleshoot and resolve IT-related complications while providing excellent customer service and communication. Supports Active Directory and Office 365.
Helpdesk Technician Essential Duties and Responsibilities:
* Establishes and maintains a working knowledge of the system's screens, navigation, procedures, and processing requirements.
* Supervises the day-to-day operations of the helpdesk system.
* Fields incoming requests; acts as a dispatcher, escalating calls where appropriate and coordinating timely resolutions to users' problems.
* Assists with handling 1st tier issues, answering users' inquiries regarding computer software and hardware operation to resolve problems.
* Installs and troubleshoots desktop hardware, printers, phones, etc.
* Installs and troubleshoots Windows 10 / 11 Operating Systems including installing desktop applications.
* Communicates clearly any technical solutions in a user-friendly, professional manner.
* Performs consistent follow-up with users to ensure complete resolution and user satisfaction.
* Creates and manages user security in Active Directory and business applications.
* Performs all other duties as assigned or needed.
Helpdesk Technician Qualification Requirements:
* High School diploma, or general education degree (GED), and
* 1 - 2 years' experience supporting Windows 10 / 11, including software and driver installation preferred.
* Working knowledge of Active Directory needed. Must have experience creating and modifying users.
* Experience in a customer service environment required.
* Must have a solid understanding of network protocols (i.e. DNS, DHCP, and TCPIP).
* Must have a working knowledge of network hardware such as switches, firewalls, access points, etc.
* Experience/familiarity with the following desired:
* Switches and routers (preferably Cisco)
* A+, Network+, or Security+ certifications
UFP Technologies, Inc. is an Equal Opportunity/Affirmative Action employer Minorities/Women/Veterans/Disabled.
#UFP #MI #LI-Onsite #IND3
$34k-44k yearly est. 14d ago
IT Support Specialist
Getman Corporation 4.4
Specialist job in Bangor, MI
IT Support Specialist
RATE: $25.00-$30.00 per hour
Diagnose and troubleshoot software, hardware, communication and network issues and help our customers with their day to day computer problems; assist in the installation of applications and programs.
ESSENTIAL FUNCTIONS:
Image new computers for deployment and evaluate old computers for repurposing or recycling.
Set up, configure, and maintain desktops, laptops, printers, phones, and peripherals.
Identify and resolve network/VOIP issues.
Configure and install application software and operating systems.
Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other platforms.
Assist with IT security by enforcing policies, managing antivirus software, and supporting phishing awareness through simulated phishing tests and training.
Provide technical guidance to employees and create user-friendly documentation.
Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends.
Support company phone systems and assist with mobile device management.
Collaborate with other Information Technology staff on various projects.
Perform all other duties as assigned.
EDUCATION AND EXPERIENCE:
Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education.
Microsoft, Cisco, Linux, or similar certification is a plus.
SKILLS, TALENTS AND/OR CHARACTERISTICS
Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role
Hands-on experience with Windows/Linux OS environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
IND123
$25-30 hourly Auto-Apply 16d ago
Application Specialist - Michigan Territory
GWS Tool Group 3.6
Specialist job in Grand Rapids, MI
Job Title: Application Specialist
Company: GWS Tool Group
Department: Sales
Reports to: VP Of Sales
Classification: Exempt
Travel: Travel Required
We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization. The main task involves understanding customers' needs in metalworking, as well as educating customers, prospects, and distributors of GWS Tool Groups products and capabilities. It is essential for the applications specialist to effectively provide detailed information on various products, programs or services offered by GWS Tool Group, but also clearly and effectively communicate what the customer needs back to the GWS Tool Group team.
Supervisory Responsibilities:
none
Duties/Responsibilities:
Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities.
Effective planning to conduct sales presentations by meeting customers physically on a daily basis.
Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches.
Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain.
Continuously updating all customers on company product modifications, changes, and enhancements.
Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings.
Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
Effectively attending conferences and trade shows.
Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
Organizing joint sale calls and attending them with distributors.
Preparing reports for sales and marketing and maintaining expense accounts.
Updating and maintenance of customer accounts including contact names and numbers for future sales.
With the help of inside sales support, provide product quotes to customers as needed.
Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates.
Education and Experience:
1-3 years Strong Manufacturing background with a focus in Milling, Turning, Grooving
Knowledgeable in tooling and manufacturing process
Ability to assist customers with processing parts and correct application of tools.
Job shop experience is high in regard
Assisting customers with proper speeds and feeds for materials used.
Experience in designing special tools is highly regarded
Experience processing customer parts from drawing to finished product.
Account management for current customers
Proven ability to develop new customers is ideal.
Degree in any field of sales and marketing is highly regarded
Required Skills/Abilities:
Capable of preserving confidential or sensitive information.
Effective time management, organization and multi-tasking skills.
Special people skills to deal with customers and an outgoing personality.
Able to prospect new accounts.
Effective written and verbal communication skills.
Very good team player and should work well under pressure.
Proficient in Microsoft Excel.
Requires knowledge and some experience in own discipline through education and experience.
Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience.
No supervisory responsibilities; accountable for developing functional contribution.
Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments.
Exchanges simple information, asks questions and checks for understanding.
Use assigned methods, tools and processes. Support sharing of best practices.
Physical Requirements:
Must be able to lift 15 pounds at times.
Must be able to travel.
Must have a valid driver's license and the ability to travel 50%
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
$63k-101k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist I
Beacon Health System 4.7
Specialist job in Kalamazoo, MI
Reports to the Manager Technical Support or Director of Information Technology. Responsibilities include the installation of new and replacement computer equipment and maintenance of equipment. Provides support of personal computer (PC) related software and operations; may also provide some training to end users. Serving as a liaison with Beacon Health System (BHS) end-user departments regarding PC equipment needs and/or problems.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Installs new and replacement PC / Server-related hardware and software by:
* Installing new and replacement PCs for end-user departments, as directed by the Manager.
* Installing new PC software and verifying that new computer systems are functioning correctly; also providing some training to end users.
* Maintaining required documentation according to established departmental policies and procedures.
* Find open network data jacks and patch in at device location, patch data jack in at the patch panel and make sure switch ports available and set proper for device being patched in.
*
Resolves or troubleshoots computer problem areas and provides maintenance for PC / Server equipment (hardware and software) by:
* Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve PC -related problems.
* Determining steps to be taken in order to correct PC-related problems. Also arranging for corrective action to resolve the problem and, if necessary, serving as a liaison between the end-user department and an outside vendor (repair person).
* Reimaging computer hardware and related equipment as a part of standard operating procedures and maintaining related documentation.
* Facilitating the delivery of solutions which meet the end-user department's needs by informing them as to the plan of action required to address their problem and also verifying that these steps are agreeable with the customer.
* Resolving more complex problems (issues that may require coordination with additional I.S. teams and issues that may require enterprise level application technologies).
Programs, Installs and Troubleshoot Printers by:
* Unboxing, assembling and installing new printers
* Configuring printers to work on the network and work with analyst on application setup
* Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve printer related problems.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Providing excellent customer service at all times. Also maintaining high customer satisfaction by delivering quality customer service as measured on internal customer satisfaction surveys and/or other measures approved by the Director of Information Technology.
* Maintaining records, reports and files as required by departmental policies and procedures. Assisting in the care and maintenance of Department facilities, equipment and supplies.
* Completing other job-related duties and special projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's degree in Computer Science, Management Information Systems or a computer-related field from an accredited college or university (or equivalent course work and/or technical training). Experience using computer hardware and software applications pertinent to Beacon Health System is preferred.
Knowledge & Skills
* Requires technical knowledge of computer operations.
* Requires the technical skills and knowledge to effectively install PC / Server-related hardware and software.
* Requires the organization and time management skills necessary to prioritize requests and manage customer service expectations.
* Possesses the ability to work independently and pro-actively, as well as in a team-oriented environment.
* Demonstrates the strong analytical and problem-solving skills needed to gather, analyze and interpret data. Also requires detail orientation and the ability to identify and resolve computer needs/problems in a timely and efficient manner.
* Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of staff and co-workers in a professional, clear, courteous and responsive manner.
Working Conditions
* Works in an office environment.
* May experience some mental/visual fatigue due to continued use of computer equipment.
* Work is performed in a fast-paced environment requiring the ability to prioritize workload in order to meet deadlines.
* Requires the ability to work a flexible schedule, including being on-call, in order to meet the needs of the Department.
Physical Demands
* Requires the physical ability and stamina (i.e., to sit, stand and/or walk for prolonged periods of time, lift, hold and carry objects weighing up to 50 pounds, use common computer hand tools, etc.) to perform the essential functions of the position.
$39k-69k yearly est. 3d ago
Gift Processing Specialist - US
The Christian Reformed Church In North America 3.7
Specialist job in Grand Rapids, MI
Job DescriptionDescriptionPURPOSE/OVERVIEW: Provide accurate and timely processing of donations according to established procedures and in compliance with policies, timelines, donor intent, and IRS regulations. Actively maintain CRM data integrity to ensure accurate constituent records.
Please note: This position is part time, 18-20 hours per week, and will be based in the Grand Rapids, MI office. However, due to the current COVID-19 restrictions in place, it will be temporarily remote. Possible opportunity for hybrid and flex schedule.
KEY RESPONSIBILITIES:Essential Duties and Responsibilities:
1. Open, electronically deposit, reconcile, and record all mailed donations on a daily basis while adhering to the defined process for financial controls and accuracy of donation entry. 2. Reconcile online donations, including annual gift catalog donations, on a daily basis while adhering to the defined process for financial controls and accuracy of donation entry. 3. Process receipts in a timely manner, both electronic and mail receipts, following established receipting guidelines and IRS regulations. 4. Partner with finance team to provide accurate and timely deposit information and resolve any discrepancies. Provide backup documentation for multiple giving platforms, including fee structure reconciliation. 5. Troubleshoot online giving issues for donors, resolving the issue and following up by phone or email with the donor. 6. Ensure that Individual Retirement Account, stock, estate, donor-advised fund, and multi-agency donations are processed appropriately and acknowledged based on established guidelines and regulations. 7. Participate in annual audit work, providing all required information to finance team in a timely manner. 8. Prepare cash for deposit. 9. Provide remote deposit of non-revenue checks for finance team. 10. Identify special circumstances that require additional research or input; perform the necessary research, and or obtain appropriate guidance. 11. Maintain CRM data integrity through impeccable entry of new contact information, monitoring and scrubbing duplicate data from integrated systems, and updating demographic and mailing information. 12. Collaborate with WR fundraising and finance teams by providing accurate revenue reports, answering questions regarding gifts, and providing excellent internal customer service. 13. Other duties as assigned.
SKILLS, KNOWLEDGE & EXPERTISE:Qualifications:
1. Demonstrated accurate and fast data entry skills 2. Demonstrated ability to follow established procedures and willing to recommend areas for improvement 3. Ability to maintain positive relationships and communicate effectively with colleagues and constituents 4. Display the utmost integrity and discretion. Previous experience handling confidential information is preferred 5. Demonstrated excellence and skill in research and problem-solving 6. Ability to prioritize customer service 7. Ability to exercise appropriate judgment in situations with unclear information 8. Basic knowledge of financial accounting. Demonstrated ability to reconcile financial information 9. Intermediate experience with Microsoft Word and Excel 10. A desire to learn new technical functions and become adept at usage and features of the CRM and related systems 11. Disciplined, self-motivated, and able to work with minimal supervision 12. Be supportive of the work of World Renew 13. Demonstrated commitment to promote a work environment that values diversity and equality, as well as have respectful relationships with others 14. Committed to working towards gender equality, equity and justice in all aspects of our programming, plans, policies and organizational structure
Education & Experience: 1. Some college coursework preferred 2. At least one year of experience maintaining database information is required. 3. Experience working in Salesforce NPSP is preferred.
Language Skills:
Excellent command of the English language, both written and verbal, is required.
PHYSICAL DEMANDS & WORK ENVIRONMENT:Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. This position is primarily a sedentary, office-based position 2. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computing equipment. 3. Occasional lifting of backup documentation boxes into and out of storage (up to 15 pounds).
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 1. The work takes place in one of the offices of World Renew. 2. Limited travel within the United States and Canada may be required on occasion. 3. This position requires work during peak seasons, including calendar year-end.
Application Instructions: Please upload your resume and cover letter as one .pdf or .doc/.docx file.
$50k-79k yearly est. 18d ago
Ground Operations Specialist -Tree Care
Savatree 4.0
Specialist job in Grand Rapids, MI
Ground Operations Specialist - General Tree Care Company: SavATree Job Type: Full-time | Outdoor | Hands-On | Growth-Focused Looking for a career where you can grow, thrive, and work with purpose? At SavATree, we bring passion and expertise to preserving the beauty of nature through expert tree, shrub, and lawn care. With more than 30 years of continued expansion across the country, we're looking for Ground Operations Specialists (Groundspersons) who want to work with a top-tier team and build a meaningful outdoor career.
Why You'll Love Working at SavATree
* Work outdoors on beautiful residential and commercial properties
* Join a safety-first, well-equipped, and professionally trained team
* Ongoing training and career development opportunities
* Competitive pay and full benefits: medical, dental, paid time off, 401(k), equipment allowance, and more
* Opportunities to relocate to other locations across the U.S. with relocation assistance available
What You'll Do
As a Tree Crew Member on our General Tree Care Team, your daily responsibilities will include:
* Supporting pruning, removals, cable bracing, and other tree care services
* Operating chainsaws, chippers, ropes, and rigging equipment
* Assisting climbers and crew leaders on job sites
* Maintaining a clean and safe work environment
* Delivering exceptional service to clients across the Grand Rapids area
What We're Looking For
* Experience with pruning techniques for shade trees and ornamentals
* Ability to identify native and introduced tree and shrub species
* Knowledge of tree care safety standards
* Familiarity with chainsaw operation and basic equipment use
* Experience with aerial lifts (bucket trucks) is a plus
* Valid U.S. driver's license required (CDL preferred)
* Authorization to work lawfully in the U.S.
Physical Requirements
* Must be able to lift and/or move up to 50 pounds frequently
* Comfortable working in a physically active, outdoor environment year-round
Why SavATree?
At SavATree, we don't just offer jobs-we offer careers with purpose and potential. We invest heavily in training, mentorship, and education so every team member has the chance to grow into leadership roles or specialize in advanced tree care practices. Whether you're starting your green industry career or looking to take the next step, we're here to help you succeed.
Ready to thrive in a career where your work truly matters? Apply today and join one of the most respected names in tree care.
This position pays $20 - $25 per hour depending on experience. We also offer PTO, full benefits, and 401k experience!
SavATree is an equal opportunity employer and a Drug Free Workplace
$20-25 hourly 21d ago
E-Commerce Product Data Specialist
Corporate Openings
Specialist job in Holland, MI
Tommy's is looking for a highly motivated E-commerce Product Data Specialist to support the growth and accuracy of the online product catalog by sourcing products from existing vendors, manage product data in the ERP system, and maintain optimized, customer-ready listings across e-commerce platforms. This role collaborates with internal teams to ensure product content, pricing, and categories are accurate, competitive, and up to date.
What can Tommy's offer you?
Base pay and eligibility for annual profit-sharing bonus
Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
Dependent Care FSA with on-site Daycare options
401k match and complimentary financial planning services
Paid time off and paid holidays
Opportunity for continued education and tuition assistance
Valuable learning and development program
Significant ability to grow internally for motivated and strong performing team members
Fun, energetic, family-oriented work culture with an emphasis on team member morale
Growing nationwide brand / presence
Position Responsibilities:
Source additional products from existing vendors and suppliers to add to our current webstore offerings
Analyze price points from other e-commerce sites to ensure competitive pricing for our customers and maximum profitability
Gather, verify and maintain data from internal and external sources on new and existing products and enter into company ERP system
Collaborate with Marketing and other internal departments to develop and update customer-facing product images and content
Maintain, update, and oversee online product listings to ensure content remains current, accurate, and effective.
Optimizeâ¯and maintain product categories for best user experience and effectiveness
Write clear, accurate, and detailed product descriptions that align with brand and customer needs
Work with vendors and conduct online research to obtain additional product content and data as needed
Ensure accurate data entry in NetSuite to maintain consistent and accurate product information across the website and e-commerce platforms
Other duties as assigned; duties and responsibilities may change at any time with or without notice.
Position Qualifications & Candidate Attributes:
High school diploma or GED
Previous experience with NetSuite or similar ERP systems a plus
Working knowledge of Photoshop or other photo editing programs preferred
Technical savvy and proficient in Microsoft Office; experience within database systems a plus
Excellent written and oral communication skills
Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
Strong organizational and time management skills; ability to multitask and prioritize workload
Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
High level of integrity and dependability with a strong sense of urgency, attention to detail, and results-orientation
Views customer care as high priority; exhibits a positive can-do attitude
Displays a strong initiative and drive to identify gaps and fill them
Work Environment and Physical Demands
This job operates in a professional office environment. Office hours are Monday through Friday from 8:00am - 5:00pm. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and operates primarily indoors with limited to no travel expectation.
To successfully perform the essential functions of this job, team member must be able to:
Work and commute in all weather conditions
Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information
Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers
Work in a fast-paced environment where they will often be multitasking
Move about inside the office to access standard office equipment
Constantly operate a computer and other office productivity machinery such as keyboard, copy machine and printer
Remain in a stationary position 50%+ of the time, alternating between sitting and standing
Ability to move and lift up to 50 pounds
Drive between company locations and/or vendors or suppliers as needed while on job
Stand and move about inside fast-paced warehouse environment
Overview of Tommy's Family of Companies:
Tommy's Express
is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.
Tommy's Express Operations
consists of a number of corporately owned Tommy's Express car wash locations across the country. This is a quickly growing operation with intentions to open or acquire 3-5 new locations per year.
Tommy Car Wash Systems (“TCWS”)
is the power behind our Tommy's Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy's Express and Tommy Car Wash Systems make up the Tommy's Corporate brand, headquartered in Holland, MI.
$45k-76k yearly est. 6d ago
Branch Operations Specialist (Kalamazoo, MI)
Oppenheimer & Co 4.7
Specialist job in Kalamazoo, MI
Who We Are:
Oppenheimer & Co. Inc. ( Oppenheimer ) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.
Job Description:
The firm is seeking a Branch Operations Specialist to join their branch office in Kalamazoo, MI. This role requires superior interpersonal skills as well as organizational and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a team under the leadership of the Branch Manager. This role will report directly to the National Branch Operations Administrator with secondary reporting to the Branch Manager.
Responsibilities:
Assist in maintaining the day to day operations to ensure operational excellence
Support client onboarding process
Maintain and process documents
Assist with audit preparations
Communicate effectively and efficiently with home office personnel
Interact and support branch staff and all levels of management
Interact on routine/sensitive matters
Ensure that all documents are sent to home office in a timely manner
Cross training within other positions in the Operations area
Willing and able to take on additional tasks
Qualifications:
FINRA Registration: SIE and Series 99 required (Within 6 months of hire)
Brokerage operations experience
Strong attention to detail and accuracy
Intermediate Microsoft Office skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Excellent verbal, written, and interpersonal communication skills
Effective organizational, multi-tasking, and prioritizing skills
$54k-78k yearly est. 60d+ ago
Medical Equipment Procurement & Product Specialist
Cure 3.6
Specialist job in Spring Lake, MI
The Medical Equipment Procurement and Product Specialist is responsible for the procurement of medical equipment and supplies across the CURE network of hospitals. This includes purchasing medical equipment & supplies; as well as collaborating with Biomedical Engineering in order to maintain proper functioning equipment across the CURE network. The Medical Equipment Procurement and Product Specialist will work with hospitals to direct them to CURE equipment and medical supply standards to achieve continuity of care, and assist in managing the CMS platform.
ESSENTIAL DUTIES:
PURCHASING (90%)
* Purchase medical supplies, equipment and parts in support of modernization in accordance with the CURE network standard.
* Provide timely customer service in response to hospital equipment & supply requests.
* Deliver on-time, accurate product and spend-related information to hospitals as needed.
* Identify, develop, manage, and maintain professional relationships with suppliers.
* Coordinate and request quotes or bids from suppliers/vendors.
* Manage creation, release, and tracking of purchase orders.
* Review and update current product availability information on a regular basis.
* Work directly with warehouse and accounting to resolve inventory, purchase order, and invoice issues.
* Provide technical consultation and expertise to hospital purchase requestors.
CMS & ASSET MANAGEMENT (10%)
* Assist the network in best practice utilization of CMS for equipment maintenance and repair.
* Analyze CMS data for equipment upgrades and asset disposal.
SECONDARY DUTIES (where applicable and when assigned):
* Increase personal technical capabilities by self-regulated study, attending technical training courses offered by or through the MSC or other organizations, networking with other equipment biomedical technicians in-country and abroad.
OTHER DUTIES
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the co-worker for this position. Duties, responsibilities and activities may change at any time with or without notice. Co-worker must perform other tasks, duties, and projects as assigned.
EDUCATION/EXPERIENCE REQUIREMENTS:
* Bachelors degree in business, supply chain management, marketing or related field preferred.
* Purchasing experience in a hospital setting or equivalent equipment/materials management experience with a 3rd party medical equipment vendor.
* 3+ years experience in procurement and/or field service of medical equipment.
* 2+ years experience in conducting technical advising, training, and/or familiarity with CMS software, preferred.
$49k-84k yearly est. 13d ago
ELECTIONS SPECIALIST
Muskegon County, Mi 3.9
Specialist job in Muskegon, MI
An Elections Specialist, under general supervision of the Elections Manager, performs clerical work to assist the Elections Manager with election activities conducted by Muskegon County. The Elections Specialist confirms with the Elections Manager regarding materials and staffing needs, including election-related legislative changes, notifies local election officials of legal election procedures, coordinates with local jurisdictions to maintain a state-wide voter registration system in the County, oversees the training of election workers, conducts county early voting consolidated site on even election years, assesses fees for services rendered in elections and maintains records of campaign financial statements, and performs other duties as assigned.
1. Have an Associate's Degree from an accredited college or university, AND Have a minimum of one (1) year of full-time increasingly responsible work experience;
Preferred but Not Required
1. Previous election experience (clerk or deputy clerk);
2. Notary Public Certification.
3. Certified Accreditation Qualified Voter File
NOTE: The recruitment for this position utilizes assessment(s) in order to match candidate foundational competencies, personality, and job fit to those required for the position.
PHYSICAL ACTIVITIES
An employee in this class performs generally sedentary work activities requiring the continuous talking or hearing frequent standing, walking, and sitting, occasionally gripping or felling with hands, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching, or crawling, tasting or smelling and lifting objects weighing up to thirty-five (35) pounds.
ENVIRONMENTAL CONDITIONS
An employee in this class works in an indoor office setting.
EVALUATION CONTENT
The selected candidate must take a post-offer medical examination (including back screen and complete physical) and drug screening test given by a County appointed physician before the first day of employment. An offer of employment is contingent upon the results of the medical examination and drug screening test. Applicants for County employment may be subject to a post-offer criminal background check, depending on the nature and assignment of the position. When such check is conducted, an offer of employment is contingent upon the results of the criminal background check. Appointees must satisfactorily complete a probationary period before the appointment will be considered permanent.
APPLICANT REVIEW PROCEDURE
Any applicant is entitled to a review of any determination or action taken by the County regarding the applicant's employment application. Inquiries should be directed to the County Human Resources Department.
PURPOSE
The purpose of this recruitment is to establish an eligible list from which to fill present and future vacancies in this classification in the County system. For each opening, the Department Head has her/his choice of the candidates who meet the required minimum entrance qualifications. This list remains in effect for three months unless exhausted or extended.
The job description can be found online at: **********************
MUSKEGON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
MUSKEGON COUNTY HAS ADOPTED A VETERANS PREFERENCE POLICY THAT
RECOGNIZES QUALIFYING MILITARY SERVICE
$40k-48k yearly est. 13d ago
Pharmacy 340B Claims Specialist
Family Health Care 4.3
Specialist job in White Cloud, MI
Family Health Care is currently seeking applications for the position of Pharmacy 340B Claims Specialist!
General Function: This position functions at the highest level (III) in the series of Pharmacy Technician roles within Family Health Care. The individual in this role is a “work-leader” serving as the expert on prescription claims reimbursement and performing self-auditing for the pharmacy department. This individual will ensure prescription claim integrity by having advanced knowledge of claim requirements for the various pharmacy benefit managers (PBM) and shall use that information to identify areas of improvement by performing targeted claim audits and will provide education to the pharmacy staff on billing requirements, when needed.
Responsibilities:
Acts as pharmacy claims auditor and will audit claims daily into order to track claims accuracy, trends, anomalies and other critical information to help BFHC ensuring appropriate reimbursement while mitigating organizational risk for claims remediations resulting from claim processing errors.
Acts as pharmacy 340B claims auditor and audits claims on a scheduled basis into order to track 340B claims accuracy, trends, anomalies, and other critical information to help BFHC maintain 340B claim integrity while ensuring adherence to 340B policies, procedures, rules and regulations.
Ensures timely and accurate billing/collections of all pharmacy charges and reimbursement activities through the use of reporting and reconciliation.
Ensures integrity if financial reports and provides necessary reports to the finance department upon request.
Assists the Chief Pharmacist and pharmacy staff in the research, development and implementation of new and existing pharmacy services.
Location(s): White Cloud, MI
Employment Type: Full Time
Exempt/Non-Exempt: Non-Exempt
Benefits: Competitive wage and excellent benefits package. FHC is an eligible organization for State and Federal Loan Repayment Programs.
Family Health Care is an Equal Opportunity Employer.
$52k-73k yearly est. 39d ago
Operational Excellence Specialist - Value Stream Operations
Zoetis 4.9
Specialist job in Kalamazoo, MI
Identify and manage opportunities for process improvement and support process improvement initiatives as part of the Value Stream Operations (VSO) Team. Provide Lean Six Sigma tools, as well as analytical skills and support in problem-solving applying DMAIC and Lean frameworks. Drive cost improvement initiatives for Value Stream Operations (VSO) in collaboration with multiple functional groups. Partner with the Director of Value Stream Operations to help develop, implement, and drive VSO strategy and strategic initiatives, ensuring alignment with business objectives. Develop and support dashboards and other data and digital tools to allow the business to make better decisions based on data. Conduct all activities and make decisions that are in accordance with Company policies, SOPs, Zoetis Core Beliefs, global regulatory guidelines (including cGMP/cGLP/cGCP), and environmental guidelines, as appropriate.
POSITION RESPONSIBILITIES
Lead and support operational excellence initiatives, focusing on continuous improvement and process optimization across value streams.
Collaborate cross-functionally with teams such as Supply Chain, Quality, and Finance to identify and resolve operational bottlenecks.
Support change management efforts to facilitate successful adoption of new processes and improvements.
Develop, monitor, and report on key performance indicators (KPIs) to measure the impact of operational excellence initiatives.
Provide training and mentorship to team members on Lean, Six Sigma, and other operational excellence methodologies.
Partner with the Director of Value Stream Operations to help develop, implement, and drive VSO strategy and strategic initiatives, ensuring alignment with business objectives.
Partner cross-functionally to lead or support projects pertaining to process improvements (cost, process performance, data analytics). Implement plans and programs to gain and stabilize improvements from these projects.
Drive and coordinate Lean Six Sigma Mindsets & Behaviors training and workshops. Coach others on Root Cause Analysis/Yellow Belt projects, 5S, Standard Work, Line Balancing, and Lean projects.
Conduct workshops (e.g., Lean, SMED) to identify and sponsor changes in layout and practices for changeover improvement.
Support Manufacturing/Process Team in the use of appropriate statistical methods in problem-solving and continuous improvement initiatives.
Support Manufacturing/Process Team in estimating the benefits of proposed improvements and conducting cost/benefit analyses.
Complete Green and/or Black Belt projects as assigned. Deliver annual savings/cost avoidance of $150K+.
Work with Finance, Operations, Quality Operations, Supply Chain, Site Leadership, etc. to ensure proper values are assigned to cost improvement projects and that impact is realized through the budgeting process.
TECHNICAL SKILLS REQUIREMENTS
Demonstrated ability to execute and achieve results across functional boundaries, without direct authority, and with minimal oversight.
Demonstrated ability to coach, develop, and mentor colleagues.
Demonstrated ability to lead, influence, and motivate colleagues to meet defined objectives.
Working knowledge of Excel, Minitab and Power BI. Experience with Microsoft Power Apps and Power Automate a plus.
Kaizen/Continuous Improvement Project facilitation.
Experience in manufacturing plant operations, experimental design, and GLP or GMP is preferred.
Strong commitment to product quality, continuous improvement, and strong knowledge of Operational Excellence principles.
Strong technical/analytical skills and possess a high degree of personal motivation.
Strong oral and written communication skills; excellent interpersonal skills.
Strong commitment to customer service.
EDUCATION AND EXPERIENCE
University degree in STEM field with > 4 years relevant experience. Master of Science, MBA a plus.
Six-sigma Green Belt Certified. Black Belt a plus.
PHYSICAL REQUIREMENTS
Physical Demands Include: Sitting, Writing, Typing, Talking, Hearing, Seeing, Lifting.
Work Environment: While performing the duties of this job, the employee occasionally works in environments with extreme temperature (hot /cold) and humidity, with limited lighting and in crowded spaces. The noise of these work environments are typical office noises.
Colleague will work in a facility that manufactures Cephalosporins and must not be Cephalosporin sensitive.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$63k-80k yearly est. Auto-Apply 21d ago
Machining Grinding Specialist
SKF Inc. 4.6
Specialist job in Muskegon, MI
Machining/Grinding Specialist Hourly Salary Range: $ 24.02 to $ 34.31 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.
Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.
We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.
We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.
Learn about SKF at ************
This position is governed by the collective bargaining agreement of the International Association of Machinists and Aerospace Workers. Please note that shift assignments resulting from the upcoming bidding process are subject to change based on seniority considerations in accordance with union contract provisions. Final shift assignments cannot be guaranteed.
Description:
The primary function of this position is the efficient set-up, operation and troubleshooting of CNC machining/grinding centers ensuring the proper machining/grinding techniques are followed and acceptable levels of quality and productivity are met within established parameters in a safe and effective manner.
Responsibilities (including but not limited to):
* Set up and operate a variety of machines following established company procedures and safety guidelines.
* Perform machining and/or grinding operations on a variety of parts ensuring operations are performed within established parameters, minimizing scrap and rework with acceptable levels of output.
* Responsible for maintaining a clean and safe environment including identification of unsafe conditions.
* Proper use of required personal protection equipment.
* Mechanically inclined with ability to learn and interpret engineering drawings, blueprints, specifications, standard notes, symbols and instructions.
* Applies practical and working knowledge of machines to make necessary offset adjustments to ensure quality standards.
* Performs inspections on parts using precision measuring instruments.
* Performs continuous improvement (lean) activities as may be assigned or required.
* Performs other duties and assignments as scheduled and/or required.
Requirements:
* High School diploma or GED required.
* Metal removal experience in precision manufacturing environment preferred but not required.
* Basic math and mechanical aptitude.
* Ability to use various measuring devices such as micrometers, calipers, gauges, etc. preferred but not required.
* Able to safely operate heavy machinery and ability to perform routine tasks.
* Stand, sit, bend, lift, push, pull, and work safely, lift 40 lbs. with or without reasonable accommodation.
* Self-starter with solid interpersonal skills.
* Basic computer skills and ability to learn new tasks.
* Good attendance.
Hourly employees will be a part of the International Association of Machinists and Aerospace Workers, Lodge 475.
What You'll Love About SKF:Rest and Relaxation. Enjoy a robust vacation policy and 13 paid holidays!
Health and Wellness Benefits. SKF cares about the wellbeing of our employees. Many options for best in class medical and dental plans to fit your needs; a wellness plan that includes biometric screening and health risk assessment for you and your spouse and incentives for healthy living!
Invest in your Future. SKF offers amazing retirement options! Participate in our 401K program that boasts of a per pay defined contribution of 7% of your gross earnings with a one-year vesting requirement.
Much more! Growth opportunities, voluntary critical illness coverage, voluntary legal plan, employee assistance program, life insurance, vehicle discount programs, mobile phone discounts, and with so many benefits to working for SKF, we could not name them all!
Reports to: Production Supervisor
Location: Muskegon, Mi
Job ID: 23824
SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.
$24-34.3 hourly 8d ago
Billing Specialist
Itpartners 3.4
Specialist job in Grand Rapids, MI
Do you have a passion for helping people and love accounting? Are you looking for a place where you can develop your skills and work with a group smart, talented and fun colleagues? ITPartners+ is looking for a Billing Specialist.
Who We Are
ITPartners+ is an IT Managed Services Provider experiencing rapid growth. A multiple winner of the Best and Brightest Companies to Work For, ITPartners+ has rapidly grown thanks toour core values of Do Great Work, Make It Fun, and Think Big. These values have helped us foster a work environment that is supportive, goal-oriented, and just plain fun.
Who You Are
Working directly with our accounting team to handle the full cycle of the billing processes and assist with routine accounting duties such as reconciliations and month-end close activities.
Your Skills and Background:
Associate's degree in accounting or finance
2+ years of related experience
Detail oriented
Proficiency in accounting software, such as QuickBooks, and Microsoft Office Suite (Excel in particular)
Excellent written and spoken communication skills
Ability to work collaboratively within a team
Motivated to learn and adapt to areas you may be unfamiliar with
Ability to work independently while maintaining a high level of accuracy and efficiency
No criminal history
What You Will Do
Prepare customer billings for recurring monthly services, projects, and hardware
Monitor customer accounts for non-payment and irregularities
Prepare accounts receivable aging report and reconcile to general ledger
Work with customers to resolve any billing errors
Process sales into the billing system
Work closely with the project manager to ensure project billings are accurate and timely
Record financial transactions
Assist in preparing balance sheet reconciliations
Classify transactions in QuickBooks
Manage expense reporting system
Assist with month-end close activities, such as journal entry preparation
Work on special projects
Benefits of Working at ITPartners+
99% fully paid for healthcare coverage for the employee
Health premiums subsidized for family
Optional Subsidized Dental & Vision Insurance
Life Insurance & AD&D
Long Term Disability Insurance
Maternity & Paternity Leave (Including foster and adoption)
Virtually unlimited paid time off
A focus on personal growth
A fun work environment with bonuses and company events
Our mission at ITPartners+ is to positively impact people. We accomplish it is through building and nurturing the best team possible, the best partners and giving back to our community. To learn more about us, check out our website at ******************** connect with us on LinkedIn at*******************************
Equal Opportunity Employer:
ITPartners+ is an Equal Opportunity Employer who will not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, disability, or age.
One Last Thing:
Instead of a cover letter, please record a 1-2 minute video of yourself via YouTube or Vimeo to Kelly *********************** introducing us to you and why you would be a good fit, this will fast-track our response to you.
$35k-46k yearly est. Easy Apply 6d ago
Casualty Claim Specialist
Hybrid or Remote
Specialist job in Hastings, MI
Deliver fair, strategic resolutions for complex commercial casualty claims.
Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m.
About the Role:
The Casualty Claim Specialist investigates, evaluates, and resolves moderate to complex commercial casualty claims in accordance with company policies, contractual obligations, and legal requirements. This role is responsible for timely, accurate claim handling, effective communication with stakeholders, appropriate reserving, and equitable claim resolution. The position also serves as a technical resource and may support training, projects, or mentoring within the casualty claims organization.
What You'll Do:
Review, investigate, evaluate, and resolve assigned open and closed commercial casualty claims to achieve equitable resolutions within contractual and legal liability.
Facilitate the casualty claim process through timely, professional communication with policyholders, agents, attorneys, vendors, and internal partners.
Utilize Hastings' claims and estimating systems, including Guidewire ClaimCenter, and other approved technologies to perform job duties.
Review and apply coverage appropriately and provide guidance to others regarding coverage, exposure, reserves, settlement values, and claim strategy when appropriate.
Establish, maintain, and adjust case reserves in a timely manner to accurately reflect claim exposure through settlement, litigation, or arbitration.
Identify, pursue, and coordinate salvage and subrogation opportunities to minimize claim losses.
Utilize approved loss and expense savings programs and direct outside vendors to ensure cost-effective claim handling.
Identify potential fraud and refer matters to appropriate internal or external investigative resources.
Coordinate claim information with Loss Control, Underwriting, Marketing, and other departments to support current claim handling and future loss prevention.
Investigate construction accidents and other serious losses, including those involving significant injuries or litigation.
Document claim files accurately, thoroughly, and consistently to support claim disposition and minimize errors or improper payments.
Participate in special projects, committees, or assignments as directed and serve as a technical resource or trainer for other adjusters when needed.
Additional Role Highlights:
Handles moderate to complex commercial casualty claims, including litigated files.
Frequent interaction with attorneys, independent adjusters, investigators, and external vendors.
Works independently with a high degree of accountability while collaborating within a team environment.
Opportunity to contribute to departmental training, mentoring, and process improvement efforts.
Flexible work arrangement options based on location and business needs.
What You'll Bring:
Bachelor's degree preferred. Formal insurance education or equivalent claim experience may be considered.
Minimum of ten years of progressive claims experience, with at least five years handling complex casualty or commercial claims.
At least three years of experience managing litigated claim files.
Professional designations such as Senior Claim Law Associate (SCLA) or Chartered Property Casualty Underwriter (CPCU), or active pursuit of a designation.
Strong verbal and written communication skills, including experience presenting or facilitating training.
Demonstrated ability to manage multiple priorities in a results-focused environment.
Proven commitment to delivering excellent customer service to agents, policyholders, and internal and external partners.
High level of self-motivation with the ability to work independently and exercise sound judgment.
Ability to exemplify Hastings' behavior standards and comply with ethical and professional guidelines.
About Us:
At Hastings Insurance, we're more than an insurance provider- we're a trusted partner to our agents, policyholders, and the communities we serve. For over 135 years, we've been helping individuals, families, and businesses protect what matters most and rebuild after loss. We're proud to be rated A (Excellent) by A.M. Best Company, recognizing our enduring financial strength and stability.
While our heritage runs deep, we're always looking ahead. We embrace emerging technologies, cultivate strong partnerships with independent agents, and continuously evolve our products to meet the needs of today's customers. Our strategy is focused on responsible growth, expanding our reach while staying innovative, agile, and committed to personalized service.
Our people are the heart of everything we do. Our talented team members, many recognized as industry experts, are passionate about delivering exceptional service, driving progress, and making a real impact. At Hastings Insurance, we foster a culture of collaboration, continuous learning, and appreciation for the diverse skills and ideas our employees bring.
Our Commitment as an Employer:
We believe that diverse perspectives and inclusive teams drive innovation and strengthen our organization. We're committed to fostering a workplace where every employee feels valued, respected, and empowered to contribute their best.
We are proud to be an equal opportunity employer, and we make employment decisions based on business needs, role requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, appearance, disability, veteran status, family status, marital status, or any other legally protected characteristic.
We also understand the importance of providing a welcoming and accessible experience for all candidates. If you require accommodation during the application or interview process, please reach out to our Talent Acquisition Specialist or contact us at ************.
$40k-67k yearly est. 7d ago
Loan Servicing Escrow Specialist
Independent Bank 4.3
Specialist job in Ionia, MI
Be You. Be Independent!
Are you experienced in Banking, Mortgage Servicing, and/or Customer Service and looking to advance in your career? If so, we need you!
At Independent Bank we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities and talent. We value diversity of thought, ideas, and background. Our inclusive and collaborative culture helps us find the best solutions to meet the needs of our clients and company.
About the Job:
Independent Bank is seeking an Escrow Specialist to join our Loan Servicing team!
You will be responsible for managing daily escrow functions and activities, ensuring compliance with regulations and investor requirements. This role demands a solid understanding of escrow processes and regulatory standards, along with the ability to execute tasks with accuracy and efficiency. If you possess a keen eye for detail and are knowledgeable in escrow regulations, we want you on our team. Elevate your career by contributing to a dynamic and compliance-focused team environment, where your expertise will be both valued and utilized.
Apply today to help us
inspire financial independence today, with tomorrow in mind
.
Why You Should Apply:
Comprehensive total rewards package.
A knowledgeable, goal-driven, and exciting team of colleagues.
Exposure to different areas of banking and the ability to work with leaders within the industry.
Community-focused events and volunteer opportunities.
What You Will Do:
Responsible for daily escrow opening, sorting, and distributing all incoming mail.
Preparing and mailing escrow correspondence to customers.
Verifying and processing payments for all escrow-related transactions for hazard, flood, mortgage insurance, tax, and private mortgage insurance.
Verifying tax or insurance lines are accurately identified within the servicing system for both escrowed and non-escrowed loans.
Pay taxes, verify amounts, and balance bills.
Accept incoming escrow calls from customers.
Make outbound calls to customers and various escrow companies and/or agents to obtain necessary information and documentation.
Call a representative to answer, respond, and research customer concerns or questions.
Activate, cancel, and process lender places hazard insurance and tax processes.
Responsible for flood insurance verification.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
High school diploma or equivalent required.
2+ years mortgage loan equivalent of working experience.
Excellent interpersonal, presentation and communication skills.
Understand and be knowledgeable of all assigned systems.
Identify and maintain efficiencies within the department.
Strong leadership skills required.
Must possess the ability to work under pressure, handle multiple tasks, and be a self-starter.
Ability to prioritize is essential.
Strong technical and mathematical-based knowledge.
Math, problem-solving, research, and organizational skills required.
Assist in audit preparation and review.
Be YOU. Be Independent!
$31k-74k yearly est. 20d ago
Collections Specialist
Cort 4.1
Specialist job in Kalamazoo, MI
Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is **hiring** **immediately** for a Full-time Commercial Collections Specialist in Kalamazoo, MI. We offer a great working environment: a small, cohesive team working together to deliver success.
We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the Kalamazoo, MI area.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
**Work Schedule:** M-F 8am-4:30pm
**What We Offer**
+ Hourly pay rate; weekly pay; quarterly bonus opportunities; paid training; 40 hours/week
+ Promote from within culture
+ Opportunity to work alongside a tenured team with career growth and mentorship opportunities
+ Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
+ 401(k) retirement plan with company match
+ Paid vacation, sick days, and holidays
+ Company-paid disability and life insurance
+ Tuition reimbursement
+ Employee discounts and perks
**Responsibilities**
As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If that is important to you, this role may be a fit.
**Qualifications**
+ 2 years of commercial collections experience
+ Great verbal and written communication skills, with the ability to communicate in an assertive manner
+ The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively
+ 2 or more years of customer service or accounting experience in a call center setting
+ High school diploma or equivalent
+ Proficiency in Microsoft Office products including outlook, word, and excel
**About CORT**
CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit ******************** .
**Working for CORT**
For more information on careers at CORT, visit *************************
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
$31k-38k yearly est. 60d+ ago
Loan Servicing Escrow Specialist
Independent Bank Corporation 4.3
Specialist job in Ionia, MI
Be You. Be Independent! Are you experienced in Banking, Mortgage Servicing, and/or Customer Service and looking to advance in your career? If so, we need you! At Independent Bank we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities and talent. We value diversity of thought, ideas, and background. Our inclusive and collaborative culture helps us find the best solutions to meet the needs of our clients and company.
About the Job:
Independent Bank is seeking an Escrow Specialist to join our Loan Servicing team!
You will be responsible for managing daily escrow functions and activities, ensuring compliance with regulations and investor requirements. This role demands a solid understanding of escrow processes and regulatory standards, along with the ability to execute tasks with accuracy and efficiency. If you possess a keen eye for detail and are knowledgeable in escrow regulations, we want you on our team. Elevate your career by contributing to a dynamic and compliance-focused team environment, where your expertise will be both valued and utilized.
Apply today to help us inspire financial independence today, with tomorrow in mind.
Why You Should Apply:
* Comprehensive total rewards package.
* A knowledgeable, goal-driven, and exciting team of colleagues.
* Exposure to different areas of banking and the ability to work with leaders within the industry.
* Community-focused events and volunteer opportunities.
What You Will Do:
* Responsible for daily escrow opening, sorting, and distributing all incoming mail.
* Preparing and mailing escrow correspondence to customers.
* Verifying and processing payments for all escrow-related transactions for hazard, flood, mortgage insurance, tax, and private mortgage insurance.
* Verifying tax or insurance lines are accurately identified within the servicing system for both escrowed and non-escrowed loans.
* Pay taxes, verify amounts, and balance bills.
* Accept incoming escrow calls from customers.
* Make outbound calls to customers and various escrow companies and/or agents to obtain necessary information and documentation.
* Call a representative to answer, respond, and research customer concerns or questions.
* Activate, cancel, and process lender places hazard insurance and tax processes.
* Responsible for flood insurance verification.
* Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
* High school diploma or equivalent required.
* 2+ years mortgage loan equivalent of working experience.
* Excellent interpersonal, presentation and communication skills.
* Understand and be knowledgeable of all assigned systems.
* Identify and maintain efficiencies within the department.
* Strong leadership skills required.
* Must possess the ability to work under pressure, handle multiple tasks, and be a self-starter.
* Ability to prioritize is essential.
* Strong technical and mathematical-based knowledge.
* Math, problem-solving, research, and organizational skills required.
* Assist in audit preparation and review.
Be YOU. Be Independent!
$31k-74k yearly est. 21d ago
Collections Specialist
Cort Business Services 4.1
Specialist job in Kalamazoo, MI
Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is hiring immediately for a Full-time Commercial Collections Specialist in Kalamazoo, MI. We offer a great working environment: a small, cohesive team working together to deliver success.
We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the Kalamazoo, MI area.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
Work Schedule: M-F 8am-4:30pm
What We Offer
* Hourly pay rate; weekly pay; quarterly bonus opportunities; paid training; 40 hours/week
* Promote from within culture
* Opportunity to work alongside a tenured team with career growth and mentorship opportunities
* Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
* 401(k) retirement plan with company match
* Paid vacation, sick days, and holidays
* Company-paid disability and life insurance
* Tuition reimbursement
* Employee discounts and perks
Responsibilities
As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If that is important to you, this role may be a fit.
Qualifications
* 2 years of commercial collections experience
* Great verbal and written communication skills, with the ability to communicate in an assertive manner
* The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively
* 2 or more years of customer service or accounting experience in a call center setting
* High school diploma or equivalent
* Proficiency in Microsoft Office products including outlook, word, and excel
About CORT
CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit *********************
Working for CORT
For more information on careers at CORT, visit *************************
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
The average specialist in Wyoming, MI earns between $29,000 and $100,000 annually. This compares to the national average specialist range of $32,000 to $104,000.
Average specialist salary in Wyoming, MI
$54,000
What are the biggest employers of Specialists in Wyoming, MI?
The biggest employers of Specialists in Wyoming, MI are: