Specialty representative job description
Updated March 14, 2024
8 min read
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Example specialty representative requirements on a job description
Specialty representative requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in specialty representative job postings.
Sample specialty representative requirements
- BA/BS degree in relevant field.
- 2+ years of sales experience.
- Proficient in Microsoft Office applications.
- Knowledge of relevant industry regulations.
- Excellent customer service skills.
Sample required specialty representative soft skills
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask, prioritize, and manage time effectively.
- Possess excellent problem-solving and analytical skills.
Specialty representative job description example 1
AbbVie specialty representative job description
Responsibilities
* Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
* Create pre-call plan objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
* Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
* Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.
* Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
* Differentiate AbbVie's value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.
Qualifications
* Bachelor's degree, biological sciences, pharmacy, business related field, or equivalent.
* Proven track record of success in selling and solid presentation skills.
* Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
* Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Understands and leverages findings to develop sales strategies.
* Operates effectively in a matrix environment.
* Offers innovative ideas and solutions to maximize business opportunities to address challenges.
* Provides impact with ideas for the larger organization and anticipates and responds to changes.
* Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.
* Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
* Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity and affirmative action employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic. If you would like to view a copy of the company's affirmative action plan or policy statement, please email
* Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
* Create pre-call plan objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
* Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
* Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.
* Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
* Differentiate AbbVie's value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.
Qualifications
* Bachelor's degree, biological sciences, pharmacy, business related field, or equivalent.
* Proven track record of success in selling and solid presentation skills.
* Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
* Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Understands and leverages findings to develop sales strategies.
* Operates effectively in a matrix environment.
* Offers innovative ideas and solutions to maximize business opportunities to address challenges.
* Provides impact with ideas for the larger organization and anticipates and responds to changes.
* Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.
* Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
* Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity and affirmative action employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic. If you would like to view a copy of the company's affirmative action plan or policy statement, please email
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Specialty representative job description example 2
Amgen specialty representative job description
Territory Name: Chicago Heights
Territory covers: Chicago Heights, IL, Munster, IN South Bend, IN
Springfield, IL
Ideally, candidate would live in Chicago Heights or within a reasonable daily commuting distance. Ability to travel (drive and/or fly) frequently within territory is required. Relocation is not offered for this role.
**HOW MIGHT YOU DEFY IMAGINATION?**
At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.
**SPECIALTY REP/SR. SPECIALTY REP**
**Live**
**What you will do**
Let's do this. Let's change the world. In this vital role you will be the connection to our customers by providing clinical knowledge of our products to medical professionals and helping them navigate the complex payer environment.
We are actively searching for a Specialty Representative or Senior Specialty Representative to deliver on our commitment to serve patients. The Specialty Representative/Senior Specialty Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Amgen products as led by the District Manager.
Responsibilities include:
+ Provide current and comprehensive knowledge of Amgen's products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products
+ Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement
+ Develop relationships to service and manage accounts which may include: customizing discussions and customer interactions based on understanding of customer needs, ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts
+ Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
+ Partner with other colleagues to share best practices and seek to learn and grow as a Specialty Representative/Senior Specialty Representative
+ Demonstrate passion for our products and sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients
+ Uphold Amgen Values: Be Science-Based; Compete Intensely and Win; Create Value for Patients, Staff, and Stockholders; Be Ethical; Trust and Respect Each Other; Ensure Quality; Work in Teams; Collaborate, Communicate, and Be Accountable
**Win**
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is a motivated individual with these qualifications.
**Basic Qualifications (Specialty Representative):**
+ Bachelor's Degree
OR
+ Associate's degree and 4 years of Sales experience
OR
+ High school diploma/GED and 6 years of Sales experience
**Basic Qualifications (Senior Specialty Representative):**
+ Bachelor's Degree and 3 years of sales experience
OR
+ Associate degree and 6 years of sales experience
OR
+ High school diploma/GED and 8 years of sales experience
**Preferred Qualifications:**
+ Sales, marketing and/or clinical experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries
+ Some experience and/or pre-graduate sales training and/or proven track record of successful leadership under pressure preferred for Specialty Representative
+ More than 3 years' experience preferred for Senior Specialty Representative
+ Product or hospital sales experience in the areas of oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases; and the diseases and treatments involved with these specialties
+ Advanced influencing and relationship-building skills with a focus on sales outcomes
+ Local Market knowledge
+ Bachelor's degree in Life Sciences or Business Administration
+ Adaptability with our Core Competencies: Sales Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships.
**This position is open to candidates of various backgrounds and experiences levels. The role level/title will be chosen based on the candidate's match to basic qualifications and level of experience required for this geography.**
**Thrive**
**Some of the vast rewards of working here**
As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being.
+ Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
+ A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
+ Generous Total Rewards Plan-comprising health, finance and wealth, work/life balance, and career benefits-with compensation and benefits rated above 4 stars (out of 5) on Glassdoor
**Apply now** **for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
Join Us
If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.
Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.
Territory covers: Chicago Heights, IL, Munster, IN South Bend, IN
Springfield, IL
Ideally, candidate would live in Chicago Heights or within a reasonable daily commuting distance. Ability to travel (drive and/or fly) frequently within territory is required. Relocation is not offered for this role.
**HOW MIGHT YOU DEFY IMAGINATION?**
At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.
**SPECIALTY REP/SR. SPECIALTY REP**
**Live**
**What you will do**
Let's do this. Let's change the world. In this vital role you will be the connection to our customers by providing clinical knowledge of our products to medical professionals and helping them navigate the complex payer environment.
We are actively searching for a Specialty Representative or Senior Specialty Representative to deliver on our commitment to serve patients. The Specialty Representative/Senior Specialty Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Amgen products as led by the District Manager.
Responsibilities include:
+ Provide current and comprehensive knowledge of Amgen's products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products
+ Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement
+ Develop relationships to service and manage accounts which may include: customizing discussions and customer interactions based on understanding of customer needs, ensuring product access, resolving/triage reimbursement issues, and maintaining product contracts
+ Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
+ Partner with other colleagues to share best practices and seek to learn and grow as a Specialty Representative/Senior Specialty Representative
+ Demonstrate passion for our products and sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients
+ Uphold Amgen Values: Be Science-Based; Compete Intensely and Win; Create Value for Patients, Staff, and Stockholders; Be Ethical; Trust and Respect Each Other; Ensure Quality; Work in Teams; Collaborate, Communicate, and Be Accountable
**Win**
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is a motivated individual with these qualifications.
**Basic Qualifications (Specialty Representative):**
+ Bachelor's Degree
OR
+ Associate's degree and 4 years of Sales experience
OR
+ High school diploma/GED and 6 years of Sales experience
**Basic Qualifications (Senior Specialty Representative):**
+ Bachelor's Degree and 3 years of sales experience
OR
+ Associate degree and 6 years of sales experience
OR
+ High school diploma/GED and 8 years of sales experience
**Preferred Qualifications:**
+ Sales, marketing and/or clinical experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries
+ Some experience and/or pre-graduate sales training and/or proven track record of successful leadership under pressure preferred for Specialty Representative
+ More than 3 years' experience preferred for Senior Specialty Representative
+ Product or hospital sales experience in the areas of oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases; and the diseases and treatments involved with these specialties
+ Advanced influencing and relationship-building skills with a focus on sales outcomes
+ Local Market knowledge
+ Bachelor's degree in Life Sciences or Business Administration
+ Adaptability with our Core Competencies: Sales Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships.
**This position is open to candidates of various backgrounds and experiences levels. The role level/title will be chosen based on the candidate's match to basic qualifications and level of experience required for this geography.**
**Thrive**
**Some of the vast rewards of working here**
As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being.
+ Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
+ A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
+ Generous Total Rewards Plan-comprising health, finance and wealth, work/life balance, and career benefits-with compensation and benefits rated above 4 stars (out of 5) on Glassdoor
**Apply now** **for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
Join Us
If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.
Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.
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Updated March 14, 2024
Updated March 14, 2024