Collector jobs at Specimen Specialists of America - 472 jobs
Emergency Response DNA Collector - MIDDLEBURY VT 1/22/2026 (PER DIEM)
Specimen Specialists of America 3.6
Collector job at Specimen Specialists of America
Our company is looking to hire the candidate join our team and serve as a PER DIEM DNA collector for testing in Middlebury VT site. The main role of the job will be providing DNA testing (buccal swab) to our clients at the Child Support Office for their pending child support cases.
PLEASE NOTE - This is position is as needed and is an extremely part-time position -PER DIEM.
Having a medical background is preferred but not required for this position. Applicants should have great customer service skills and work well in a team environment, yet be able to work independently. Must be reliable, professional and have a great attitude. Applicants must also have reliable transportation to report to the site for each testing shift.
All new hires will be subject to a background check upon hire
DRAW SITE: CHILD SUPPORT DIVISION, MIDDLEBURY VT
SUBSTITUTE SHIFTS: This will be as needed - shifts typically land on Thursdays
HOURS: 9AM-11:00AM
You will be given as much notice as possible for fill in shifts
All staff will receive complete online training and over-the-phone training, as well as supplies needed for the job.
Job Duties and Responsibilities:
Perform cheek swab specimen collections
Take Photos and Ink prints of all clients
Fill out handwritten Chain of Custody form
Ensure specimens are properly and accurately labeled
Make FedEx run to drop off samples collected for the day
Keep track of supply inventory and order as needed
Able to work with the public and be friendly and professional
If you are interested, please submit your resume and someone from our office will reach out to you regarding the position.
This company participates in E-Verify: **************************************************************************************
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$31k-39k yearly est. 14d ago
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Monthly DNA Collection Clinics - 1 Wednesday per month (ST ALBANS, VT)
Specimen Specialists of America 3.6
Collector job at Specimen Specialists of America
PLEASE NOTE THIS IS A VERY PART TIME POSITION - ONLY ONE SHIFTS PER MONTH!
We are looking for the right candidate to add to our network of DNA collectors to conduct paternity testing (buccal swab) on families who have pending child support cases through the Child Support Office in ST ALBANS, VT. PLEASE NOTE - This is position is only 1 shift per month and is an
extremely
part-time position. This is a perfect opportunity to earn additional income while providing a valuable service for families in Vermont.
Having a medical background is preferred but not required for this position. Applicants should have great customer service skills and work well in a team environment, yet be able to work independently. Must be reliable, professional and have a great attitude.
All new hires will be subject to a background check upon hire
DRAW SITE: Child Support Office, St Albans, VT
UPCOMING SHIFTS: 1st Wednesday per month
Hours: 1:00pm-4:00pm
Start Date: Wednesday 2/4/2026
All staff will receive complete online training and over-the-phone training, as well as supplies needed for the job.
Job Duties and Responsibilities:
Perform cheek swab specimen collections
Take Photos and Ink prints of all clients
Fill out handwritten Chain of Custody form
Ensure specimens are properly and accurately labeled
Make FedEx run to drop off samples collected for the day
Keep track of supply inventory and order as needed
Able to work with the public and be friendly and professional
If you are interested, please submit your resume and someone from our office will reach out to you regarding the position.
This company participates in E-Verify: **************************************************************************************
View all jobs at this company
$31k-38k yearly est. 11d ago
Billing Coordinator I (Healthcare Billing Specialist HYBRID Role -Knoxville TN)
Labcorp 4.5
Knoxville, TN jobs
At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives!
Billing Coordinator I (Healthcare Billing Specialist Hybrid Role -Knoxville TN)
Labcorp is seeking an entry level Billing Coordinator I to join our team! Labcorp's Revenue Cycle Management Division is seeking individuals whose work will improve health and improve lives. If you are interested in a career where learning and engagement are valued, and the lives you touch provide you with a higher sense of purpose, then Labcorp is the place for you!
Responsibilities:
Billing Data Entry involved which requires 10 key skills
Compare data with source documents and enter billing information provided
Research missing or incorrect information
Verification of insurance information
Ensure daily/weekly billing activities are completed accurately and timely
Research and update billing demographic data to ensure prompt payment from insurance
Communication through phone calls with clients and patients to resolve billing defects
Meeting daily and weekly goals in a fast-paced/production environment
Ensure billing transactions are processed in a timely fashion
Requirements:
High School Diploma or equivalent required
Minimum 1 year of previous working experience required
Specific work in medical billing, AR.AP, Claims/Insurance will be given priority
Previous RCM work experience preferred
Alpha-Numeric Data Entry proficiency (10 key skills) preferred
Remote Work:
Must have high level Internet speed (50 MBPS) connectivity
Dedicated work from home workspace
Ability to manage time and tasks independently while maintaining productivity
Strong attention to detail which requires following Standard Operating Procedures
Ability to perform successfully in a team environment
Excellent organizational and communication skills; ability to listen and respond
Basic knowledge of Microsoft office
Extensive computer and phone work
Why should I become a Billing Coordinator at Labcorp?
Generous Paid Time off!
Medical, Vision and Dental Insurance Options!
Flexible Spending Accounts!
401k and Employee Stock Purchase Plans!
No Charge Lab Testing!
Fitness Reimbursement Program!
And many more incentives.
Application Window Closes: 1/24/2026
Pay Range: $ 17.75 - $21.00 per hour
Shift: Mon-Fri, 9:00am - 6pm Eastern Time
HYBRID ROLE; Rotating 2 Days On-Site Knoxville TN / 3 Days Remote
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$17.8-21 hourly Auto-Apply 5d ago
Consumer Services Representative
Ocean Dental 3.3
Edmond, OK jobs
We are seeking a customer-focused and detail-oriented Consumer Services Representative to join our team in a fully remote capacity. The ideal candidate will be responsible for assisting customers with inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience across multiple communication channels.
Key Responsibilities
Respond to customer inquiries via phone, email, chat, or messaging platform.
Provide accurate information about products, services, policies, and procedures.
Resolve customer issues efficiently while maintaining professionalism and empathy.
Document all customer interactions in the CRM system.
Process orders, returns, refunds, and account updates as needed.
Escalate complex issues to the appropriate department or supervisor.
Meet performance metrics such as response time, customer satisfaction, and quality standards.
Stay informed about product updates, feature changes, and company policies.
Contribute to a positive team environment and suggest process improvements.
Qualifications
High school diploma or equivalent (Associates or Bachelors degree a plus).
Prior customer service experience preferred (call center, retail, hospitality, or similar).
Strong written and verbal communication skills.
Ability to work independently in a remote environment with minimal supervision.
Comfortable using customer support software, CRM systems, and communication tools.
Strong problem-solving and multitasking abilities.
Reliable high-speed internet and a quiet workspace.
Key Skills
Customer service & communication
Active listening
Conflict resolution
Multitasking & time management
Tech-savviness
Attention to detail
Empathy & patience
Work Environment
100% remote position
Flexible or set schedule depending on role
Requires consistent internet connection and adequate home office setup
Benefits (Optional Section)
Health, dental, and vision insurance
Paid time off & holidays
Retirement savings plan
Performance bonuses
Remote work stipend
Preferred qualifications:
Legally authorized to work in the United States
18 years or older
$24k-28k yearly est. 48d ago
Hospital Collector
Surgical Hospital of Oklahoma LLC 3.4
Oklahoma City, OK jobs
Surgical Hospital of Oklahoma has an immediate opening for a full-time Hospital Collector. This position ensures medical/hospital collections are completed with highest quality and integrity and that all work is in full compliance with client contractual agreements. All applicants must have knowledge of medical billing, precertification procedures, hospital collection and denials from insurance companies. Strong knowledge of facility billing/collections procedures is required.
Required Knowledge, Skills and Abilities:
Excellent working knowledge of insurance carriers' payment regulations including reimbursement, coinsurance, deductibles and contractual adjustments
Knowledge of Medicare, Medicaid, Managed Care and Commercial Insurances
Must be able to read and interpret EOBs and fee schedule contracts
Complete familiarity and understanding of claims, billing codes, and hospital collections
Knowledge of how to submit appeals, reconsideration requests, corrected claims and mail claims to secondary insurances
Understanding of modifier usage and bill types
Review adjudicated claims for timely filling and proper payment to ensure maximum payment is received
Knowledge of HIPAA regulations and compliance as related to job performance
Strong interpersonal and communications skills
Able to work successfully in a team-oriented environment
Strong written and oral communications skills
High attention to detail and the ability to multi-task
Able to perform tasks in Microsoft Word, Excel and other Microsoft Office programs required to complete responsibilities
Able to work within/learn other software as required
Precertification knowledge/experience
This is a remote position based in the OKC metro area
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Work from home
Schedule:
8 hour shift
Day shift
Monday to Friday
Experience:
Medical collection: 1 year (Preferred)
Must have Oklahoma medical collections experience
$29k-34k yearly est. Auto-Apply 60d+ ago
Hospital Collector
Surgical Hospital of Oklahoma LLC 3.4
Oklahoma City, OK jobs
Surgical Hospital of Oklahoma has an immediate opening for a full-time Hospital Collector. This position ensures medical/hospital collections are completed with highest quality and integrity and that all work is in full compliance with client contractual agreements. All applicants must have knowledge of medical billing, precertification procedures, hospital collection and denials from insurance companies. Strong knowledge of facility billing/collections procedures is required.
Required Knowledge, Skills and Abilities:
Excellent working knowledge of insurance carriers' payment regulations including reimbursement, coinsurance, deductibles and contractual adjustments
Knowledge of Medicare, Medicaid, Managed Care and Commercial Insurances
Must be able to read and interpret EOBs and fee schedule contracts
Complete familiarity and understanding of claims, billing codes, and hospital collections
Knowledge of how to submit appeals, reconsideration requests, corrected claims and mail claims to secondary insurances
Understanding of modifier usage and bill types
Review adjudicated claims for timely filling and proper payment to ensure maximum payment is received
Knowledge of HIPAA regulations and compliance as related to job performance
Strong interpersonal and communications skills
Able to work successfully in a team-oriented environment
Strong written and oral communications skills
High attention to detail and the ability to multi-task
Able to perform tasks in Microsoft Word, Excel and other Microsoft Office programs required to complete responsibilities
Able to work within/learn other software as required
Precertification knowledge/experience
This is a remote position based in the OKC metro area
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Work from home
Schedule:
8 hour shift
Day shift
Monday to Friday
Experience:
Medical collection: 1 year (Preferred)
Must have Oklahoma medical collections experience
$29k-34k yearly est. Auto-Apply 60d+ ago
Collector 2 - Remote
Baylor Scott & White Health 4.5
Dallas, TX jobs
The Collector II under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts insurance company representatives by telephone or through correspondence to collect inaccurate insurance payments and penalties according to BSWH Managed Care contracts. Maintains collection files on the accounts receivable system.
100% remote position
The pay range for this position is $16.12/hour (entry level qualifications) - $24.17/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience.
ESSENTIAL FUNCTIONS OF THE ROLE
Performs collection activities for assigned accounts. Contacts insurance companies to resolve payment difficulties and penalties owed to BSWH in accordance with Managed Care contracts.
Contacts insurance company representatives by telephone or through correspondence to check the status of claims, appeal or dispute payments and penalties. Has knowledge of CPT codes, Contracting, per diems, and other pertinent payment methods in the medical industry.
Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up.
Processes accounts for write-off and for legal. Conducts thorough research and manual calculation from Managed Care Rate Grids and Contracts to determine accurate amounts due to BSWH per each individual Insurance Contract. Enters data in Patient Accounting systems and Access database to track and monitor payments and penalties. Prepares legal documents to refer accounts to the Managed Care legal group for accounts deemed uncollectable.
Through thorough review ensures that balances on accounts are true and accurate as well as correct any contractual or payment entries. Verify insurance coding to ensure accurate payments.
Receives, reviews, and responds to correspondence related to accounts. Takes action as required.
BENEFITS
Our competitive benefits package includes the following
* Immediate eligibility for health and welfare benefits
* 401(k) savings plan with dollar-for-dollar match up to 5%
* Tuition Reimbursement
* PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - H.S. Diploma/GED Equivalent
* EXPERIENCE - 2 Years of Experience
$16.1-24.2 hourly 7d ago
Collector 2 - Remote
Baylor Scott & White Health 4.5
Dallas, TX jobs
The Collector II under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts insurance company representatives by telephone or through correspondence to collect inaccurate insurance payments and penalties according to BSWH Managed Care contracts. Maintains collection files on the accounts receivable system.
100% remote position
**_The pay range for this position is $16.12/hour (entry level qualifications) - $24.17/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience._**
**ESSENTIAL FUNCTIONS OF THE ROLE**
Performs collection activities for assigned accounts. Contacts insurance companies to resolve payment difficulties and penalties owed to BSWH in accordance with Managed Care contracts.
Contacts insurance company representatives by telephone or through correspondence to check the status of claims, appeal or dispute payments and penalties. Has knowledge of CPT codes, Contracting, per diems, and other pertinent payment methods in the medical industry.
Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up.
Processes accounts for write-off and for legal. Conducts thorough research and manual calculation from Managed Care Rate Grids and Contracts to determine accurate amounts due to BSWH per each individual Insurance Contract. Enters data in Patient Accounting systems and Access database to track and monitor payments and penalties. Prepares legal documents to refer accounts to the Managed Care legal group for accounts deemed uncollectable.
Through thorough review ensures that balances on accounts are true and accurate as well as correct any contractual or payment entries. Verify insurance coding to ensure accurate payments.
Receives, reviews, and responds to correspondence related to accounts. Takes action as required.
**BENEFITS**
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - 2 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$16.1-24.2 hourly 5d ago
Billing Coordinator
University Health System 4.8
San Antonio, TX jobs
Full Time 4502 Medical Drive Clerical Day Shift /RESPONSIBILITIES The Biller Coordinator is responsible for accurately reviewing and resolving claim edits and discharge not final billed edits within a claim edit workqueue or an account workqueue housed within Epic. On a daily basis, the Billing Coordinator will run and monitor billing related reports for PBS leadership
EDUCATION/EXPERIENCE
High School graduate or equivalent is required. A combined minimum of (3) years' experience in hospital or physician billing. Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs. Must possess strong interpersonal and communications skills
$34k-43k yearly est. 3d ago
Medical Biller II, CMG Business Office
Covenant Health 4.4
Knoxville, TN jobs
Medical Biller, CMG Business Office
Full Time, 80 Hours Per Pay Period, Day Shift
Covenant Medical Group is Covenant Health's employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery, cardiovascular surgery, endocrinology, gastroenterology, general surgery, infectious disease, neurology, neurosurgery, obstetrics and gynecology, occupational medicine, orthopedic surgery, physical medicine and rehabilitation, primary care, pulmonology, reproductive medicine, rheumatology, sleep medicine and urology.
Position Summary:
This position participates in various functions including the review, correction, submission/resubmission, and/or appeal of rejected, denied, unpaid, or improperly paid insurance claims. This position is responsible for billing and follow-up functions for payors in all financial class categories. Serves as a resource for Medical Biller Is, seeking guidance from Supervisor when necessary. This positions also provides patient customer service and releases billing records to approved entities. This position responsible for the timely and accurate completion of assigned tasks to facilitate proper claim processing.
Responsibilities
Acts a resource for Medical Biller Is with resolving intermediate to complex account and claims issues.
Provides guidance to other departmental roles (including Customer Service, Collections, Payment Posting) as it pertains to plan eligibility, claims processing details, and patient balance explanations as needed.
Responsible for daily submission of primary, secondary, and tertiary claim billing via the clearinghouse, payor portals, and paper mailing. Reviews deficient claims (i.e. claim rejections) that are unable to be processed by the payor, makes corrections, and processes rebills as appropriate.
Responsible for identifying financial and medical records necessary to support claim filing for all payor types for primary, secondary, and tertiary claims. Obtains and releases relevant documents as appropriate to facilitate timely and accurate claim processing.
Demonstrates problem-solving and critical thinking skills in analyzing rejections and/or denials to determine root-cause and best course of action to resolve account issues. Able to identify rejection and denials trends and report to the appropriate contact for tracking and/or further investigation.
Demonstrates knowledge and comprehension of State and Federal regulations, Medicare, TennCare, and other Third-Party Payor requirements, assuring departmental compliance.
Possess an enhanced understanding of billing regulations, claim submission guidelines, payor policies, Claim Adjustment Reason Codes (CARC), Remittance Advice Remark Codes (RARC), and payor-specific rejection and denial language; demonstrates the ability to interpret these relevant to determining proper steps needed to resolve accounts.
Able to find, comprehend, and interpret payor processing and reimbursement policies relevant to assigned tasks. Maintains a working knowledge of medical terminology, CPT and HCPCS code sets, ICD-10 code set, and modifiers as it pertains to work assignment.
Demonstrates the ability to extract pertinent information from payor correspondence and documents this in the practice management system. Interprets payor correspondence relevant to account resolutions and takes next steps as appropriate.
Responsible for preparing and submitting payor reconsiderations and appeals. References relevant payor policies, claim submission and billing guidelines, and supporting documentation to obtain payor reimbursement in accordance with contracted rates.
Analyses overpaid accounts and takes appropriate action to resolve overpayments including initiation of payor recoupment, refunding overpaid dollars to the appropriate party, and making appropriate transaction corrections in the practice management system.
Demonstrates the ability to use registration system and payor websites to verify patient plan eligibility, coordination of benefits, and plan participation with CMG to ensure timely and accurate processing of accounts.
Retrospectively reviews registration information obtained by CMG clinics impacting claim rejections and/or denials. In cases of incomplete or incorrect registration information, consults payor websites to obtain correct information. When necessary, contacts payors and/or patients via phone or mail to clarify deficient registration information.
Consults and works collaboratively with leadership, coworkers, other departments, and other facility personnel to ensure accurate exchange of information and appropriate actions to resolve patient account/claims issues.
Communicates effectively and professionally with patients/public, coworkers, physicians, facilities, agencies and/or their offices, and other facility personnel using verbal, nonverbal and written communication skills.
Provides accurate explanation to patients with questions related to claims processing, plan benefits, and account balances via verbal and written communication. Act as a liaison between the patient, charge entry staff, and office staff in cases of patient dispute of charges billed. Demonstrates good judgment when handling financial discussions with patients, always maintaining a professional and confidential environment.
Accurately processes practice management system transactions related to resolution of open accounts including but not limited to adjustments, transfer of payments, and refunds.
Properly calculates and applies patient balance adjustments such as Self Pay Discounts and Good Faith Estimate Adjustments in accordance with departmental and organizational policies.
Possess an enhanced understanding of the payment posting process and its impact relevant to claims follow up and account resolution.
Recognizes situations which necessitate guidance and seeks from appropriate resources.
Demonstrates promptness in reporting for and completing work, displaying the ability to manage time wisely to ensure timely and accurate completion of assignments.
Adheres to established departmental policies and procedures.
Follows policies, procedures, and safety standards. Completes required education assignments annually. Attends required meetings. Works toward achieving department goals and objectives. Participates in quality improvement initiatives as requested.
Must achieve or exceed minimum expected work quality and quantity metrics as defined by department leadership. Skill set and competency to perform job requirements will be evaluated during initial 90-day training period.
Performs all other duties as assigned or requested by leadership.
Qualifications
Minimum Education:
Will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma.
Minimum Experience:
Three (3) years of experience in healthcare revenue cycle required (i.e., medical billing, insurance/precert verification, registration, Health Information Management (HIM), coding, claims management/insurance follow-up or appeals etc.). Will consider combination of formal education and experience. Professional certification may be considered as a substitute for no more than one year of experience. Knowledge of medical terminology and insurance payer rules, state and federal regulations is required. Must be able to problem solve, critically think, and work independently. Must be knowledgeable in use of PC, Windows, Excel, and Word. Expected to perform adequately and independently within three (3) to six (6) months on the job.
Licensure Requirement:
None
Physical Requirements:
Type D
Job Relationship:
Interactions with patients and/or the public, insurance companies, physician office staff, operational staff, physicians, IT personnel and employees from other departments.
Equipment, Work Aids and Records:
Equipment utilization consists of telephone, PC, copier, printer, and fax. Records maintenance consists of scanned documents, medical records, correspondence with patients and payers, confirmation and contents of payer dispute submissions, and AR/credit reports.
Interpersonal Skills, Personal Traits, Abilities, and Interests:
Extensive contact with patients/customers requiring assistance with account resolution. Discretion is required in non-routine situations. Ability to work within a group setting and be a team player in a mature and positive manner.
$43k-58k yearly est. Auto-Apply 60d+ ago
Collector 1
Baylor Scott & White Health 4.5
Temple, TX jobs
The Collector under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements. Maintains collection files on the accounts receivable system.
**ESSENTIAL FUNCTIONS OF THE ROLE**
Performs collection activities for assigned accounts. Contacts patients, insurance companies, attorneys, employers and Physicians to resolve payment difficulties or arrange satisfactory payment plans.
Contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements.
Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up.
Processes accounts for write-off. Conducts thorough research or accounts to determine if they qualify for write-off. Presents complete documentation to the Billing and Collections Manager for approval.
Counsels patients regarding accounts and responds to patient inquiries.
Communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties.
Receives, reviews, and responds to correspondence related to accounts. Takes action as required.
**KEY SUCCESS FACTORS**
**BENEFITS**
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - 1 Year of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$29k-33k yearly est. 48d ago
Collector 1
Baylor Scott & White Health 4.5
Temple, TX jobs
The Collector under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements. Maintains collection files on the accounts receivable system.
ESSENTIAL FUNCTIONS OF THE ROLE
Performs collection activities for assigned accounts. Contacts patients, insurance companies, attorneys, employers and Physicians to resolve payment difficulties or arrange satisfactory payment plans.
Contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements.
Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up.
Processes accounts for write-off. Conducts thorough research or accounts to determine if they qualify for write-off. Presents complete documentation to the Billing and Collections Manager for approval.
Counsels patients regarding accounts and responds to patient inquiries.
Communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties.
Receives, reviews, and responds to correspondence related to accounts. Takes action as required.
KEY SUCCESS FACTORS
BENEFITS
Our competitive benefits package includes the following
* Immediate eligibility for health and welfare benefits
* 401(k) savings plan with dollar-for-dollar match up to 5%
* Tuition Reimbursement
* PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - H.S. Diploma/GED Equivalent
* EXPERIENCE - 1 Year of Experience
$29k-33k yearly est. 21d ago
Collector, CBO
Amsurg Corp 4.5
Nashville, TN jobs
ACCOUNTS RECEIVEABLE REP III REMOTE Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit ***************
POSITION SUMMARY:
The Representative Accounts Receivable III is responsible for follow up on intermediate outstanding accounts receivable.
Work Schedule: Remote
ESSENTIAL RESPONSIBILITIES:
* Follow-up on outstanding claims and appeals
* Work escalation views
* Review Vendor Clarification logs
* Provide employee and vendor training
* Acts as a knowledge resource for team members
* Not limited to working Claim Ack Rejections, Claim Edits & Charge Corrections
* Phone patients for payment or payment arrangements
* Print and re-file claims as needed.
* Work correspondence daily.
* Maintain continuing education, training in industry career development
* Exceed productivity standards as outlined by business line
* Answer incoming patient insurance company and physician office telephone calls.
* Research/audit patient accounts for further payment or adjustments.
* Work KAM reports as assigned.
* Work accounts receivable collector queue with proficiency within 30-60 days of employment.
* Work 40-50 accounts daily with > or =90% accuracy rating; meet department productivity standards.
* Calculate billing unties and reimbursement amounts.
* Maintain strictest confidentiality and adhere to all company policies and procedures.
* Other duties as assigned
* Reads and abides by the company's code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs
* Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company
* Obtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so
* Support and abide by the values of the company
* Excellence - Going above and beyond to deliver the highest quality care and experience to our patients and teammates
* Collaboration - Being inclusive and supportive of one another to deliver improved outcomes to our patients and teammates
* Ethical Responsibility - Acting with the utmost integrity and doing the right thing, even when nobody is watching
* Engagement - Promote an environment where clinicians and teammates thrive, feel passion and joy for what they do, take care of each other, and are proud of who we are and what we do.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.
* Working knowledge of CPT, ICD-9 and ASA codes
* Strong mathematical, research, analysis, decision making and problem-solving skills.
* Strong data gathering and reporting skills.
* Working knowledge of medical terminology, insurance processing guidelines and laws.
* Demonstrates advanced understanding of commercial, Medicare and Medicaid payers
* Working knowledge of TWCC guidelines and laws, commercial managed care insurance, Medicare and Medicaid guidelines.
* Strong interpersonal skills and comfortable working with physicians, external customers, hospital staff, co-workers and senior leadership.
* Strong verbal and written communication skills
* Team oriented, must have a pleasant disposition and high tolerance level for diverse personalities.
* Ability to work independently with limited supervision.
* Demonstrates advanced understanding of claim needs and ability to accurately perform needed billing activities (Evaluation/Correction of billing edits, claim transmission, rejections, and other claim functions)
Education/Experience:
* High School graduate or equivalent.
* 3 to 5 years' experience in a healthcare insurance receivables environment
* Associate or bachelor's degree in business administration or related field preferred
* Two - three years collection experience required.
* Two years posting, coding or accounts receivable collection experience in health care organization is preferred.
Computer Skills:
To perform this job successfully, an individual should have knowledge of:
* Microsoft Office Suite
* Working knowledge of PC applications (MS Office, Word and Excel).
Employment at AMSURG: Living Our Values Every Day
At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care.
These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day.
* Care Deeply for those around us.
* Cultivate Integrity to build trust.
* Champion Excellence for continuous improvement
* Celebrate Teamwork every step to the way.
Benefits:
To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.
Paid Time Off:
AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
EOE Statement:
AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ******************. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
#LI-CH1
#LI-REMOTE
$29k-34k yearly est. 7d ago
Collector, CBO
Amsurg 4.5
Tennessee jobs
ACCOUNTS RECEIVEABLE REP III
REMOTE
Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit ***************
POSITION SUMMARY:
The Representative Accounts Receivable III is responsible for follow up on intermediate outstanding accounts receivable.
Work Schedule: Remote
ESSENTIAL RESPONSIBILITIES:
Follow-up on outstanding claims and appeals
Work escalation views
Review Vendor Clarification logs
Provide employee and vendor training
Acts as a knowledge resource for team members
Not limited to working Claim Ack Rejections, Claim Edits & Charge Corrections
Phone patients for payment or payment arrangements
Print and re-file claims as needed.
Work correspondence daily.
Maintain continuing education, training in industry career development
Exceed productivity standards as outlined by business line
Answer incoming patient insurance company and physician office telephone calls.
Research/audit patient accounts for further payment or adjustments.
Work KAM reports as assigned.
Work accounts receivable collector queue with proficiency within 30-60 days of employment.
Work 40-50 accounts daily with > or =90% accuracy rating; meet department productivity standards.
Calculate billing unties and reimbursement amounts.
Maintain strictest confidentiality and adhere to all company policies and procedures.
Other duties as assigned
Reads and abides by the company's code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs
Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company
Obtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so
Support and abide by the values of the company
Excellence - Going above and beyond to deliver the highest quality care and experience to our patients and teammates
Collaboration - Being inclusive and supportive of one another to deliver improved outcomes to our patients and teammates
Ethical Responsibility - Acting with the utmost integrity and doing the right thing, even when nobody is watching
Engagement - Promote an environment where clinicians and teammates thrive, feel passion and joy for what they do, take care of each other, and are proud of who we are and what we do.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.
Working knowledge of CPT, ICD-9 and ASA codes
Strong mathematical, research, analysis, decision making and problem-solving skills.
Strong data gathering and reporting skills.
Working knowledge of medical terminology, insurance processing guidelines and laws.
Demonstrates advanced understanding of commercial, Medicare and Medicaid payers
Working knowledge of TWCC guidelines and laws, commercial managed care insurance, Medicare and Medicaid guidelines.
Strong interpersonal skills and comfortable working with physicians, external customers, hospital staff, co-workers and senior leadership.
Strong verbal and written communication skills
Team oriented, must have a pleasant disposition and high tolerance level for diverse personalities.
Ability to work independently with limited supervision.
Demonstrates advanced understanding of claim needs and ability to accurately perform needed billing activities (Evaluation/Correction of billing edits, claim transmission, rejections, and other claim functions)
Education/Experience:
High School graduate or equivalent.
3 to 5 years' experience in a healthcare insurance receivables environment
Associate or bachelor's degree in business administration or related field preferred
Two - three years collection experience required.
Two years posting, coding or accounts receivable collection experience in health care organization is preferred.
Computer Skills:
To perform this job successfully, an individual should have knowledge of:
Microsoft Office Suite
Working knowledge of PC applications (MS Office, Word and Excel).
Employment at AMSURG: Living Our Values Every Day
At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care.
These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day.
Care Deeply for those around us.
Cultivate Integrity to build trust.
Champion Excellence for continuous improvement
Celebrate Teamwork every step to the way.
Benefits:
To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.
Paid Time Off:
AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
EOE Statement:
AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ******************. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
#LI-CH1
#LI-REMOTE
$29k-34k yearly est. 6d ago
Billing Coordinator (DG) - Full Time- Beaumont
Harbor Healthcare System 3.7
Beaumont, TX jobs
Responsible for entering and coding patient services into a computer system and generating invoices if needed for patients. Sorts and files paperwork. Performs collections duties. Qualifications:
1+ years' experience in billing - required
Surgical billing experience - required
Experience in healthcare billing and Medicare/Medicaid - required
Must have a high school diploma or the equivalent
Must have two years of business office experience
At least one year of data entry experience
Must be able to type 55 words per minute
Must be able to use a ten-key by touch
Must demonstrate knowledge of appropriate skills for communicating with all ages.
Effective written and verbal communication
Clean background and drug screen
Benefits:
Semi-monthly pay periods - Direct Deposit
Healthcare Benefits Include: Medical, Dental, Vision, and 401(K)
PTO (Personal Time Off)
Holiday Pay
Work Hours:
8:00am - 5:00pm; Monday - Friday
Harbor Healthcare is recruiting for Diagnostic Group. Please apply directly through this website, complete the online application, and attach resume.
$32k-45k yearly est. 60d+ ago
Collector 1 - Prime
Methodist Health System 4.7
Dallas, TX jobs
Your Job: In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide the very best care for patients. The Collector I will initiate an action necessary to collect delinquent accounts, process all garnishments and liens against customer accounts. Accountable for initiating, pursuing and ensuring the prompt collection of accounts.
Your Job Requirements:
• High school Diploma or Equivalent required
• 2 years Collection experience is required
Your Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by
Modern Healthcare
, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned:
TIME magazine Best Companies for Future Leaders, 2025
Great Place to Work Certified™, 2025
Glassdoor Best Places to Work, 2025
PressGaney HX Pinnacle of Excellence Award, 2024
PressGaney HX Guardian of Excellence Award, 2024
PressGaney HX Health System of the Year, 2024
$28k-33k yearly est. Auto-Apply 60d+ ago
Spec, Patient Account
Hillrom 4.9
Houston, TX jobs
This is where your work makes a difference.
At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job-you will find purpose and pride.
Your role at Baxter
THIS IS WHERE you build trust to achieve results…
As the Patient Account Specialist for our Bardy Diagnostics division, you will be responsible for assisting with Inquiry Management through phone, email, and online interactions with patients, healthcare teams, sales, and several internal teams. You will be responsible for investigating inquiries to determine an appropriate course of action to solve, triage or escalate the inquiry in question. This includes research, utilizing publicly available and company provided resources and systems, conducting thorough patient account review(s), and performing the necessary tasks or actions ensuring a timely and effective first-time resolution.
Your team
Bardy Diagnostics, Inc. (“BardyDx”) is an innovator in digital health and remote patient monitoring, with a focus on providing the most diagnostically accurate and patient-friendly cardiac and vital signs patch monitors in the industry.
We're a friendly, collaborative group of people who push each other to do better every day. We find outstanding strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or solving challenges with your territory team, you always have camaraderie and support to help accomplish your goals.
What you'll be doing
Quickly build rapport over the phone while exuding a positive upbeat demeanor.
Investigate and validate payer coverage policies and requirements as needed.
Responsible for Inquiry Management providing timely and accurate resolution of requests or complaints received. Utilization of multiple platforms and systems, in an efficient manner allowing prompt investigation and identification of the root cause of the issue, while providing accurate first-time resolution that is in alignment with our AR Days as denied by Departmental KPIs.
Review patient accounts quickly and accurately assessing and identifying customer needs to determine appropriate course of action as defined by Baxter policies and guidelines.
Ensure accuracy of patient information on file to establish timely and accurate claims processing, promptly identifying and solving all claim errors that result in delayed adjudication.
Identify payer trends and establish payer-specific strategies to overcome reimbursement challenges.
Establish and maintain positive partnerships with sales, and other internal and external Cardiology Healthcare teams.
What you'll bring
High school diploma or equivalent required.
2+ years of healthcare related experience in revenue cycle, with focus around eligibility and benefit verification, authorizations, claims submission and denial management.
Cardiology related experience, a plus.
Knowledge of Federal, State, and Local regulations, guidelines, and standards, including knowledge of HIPAA rules and regulations.
CPT and ICD-10 coding experience.
Third-party payer experience.
Experience with medical record reviews to identify and ensure medical necessity.
Proficiency in Microsoft Office Software.
Strong critical thinking and effective problem-solving skills.
Exceptional written, verbal, and interpersonal communications.
The ability to handle time and prioritize critical priorities.
Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $41,600 to $57,200 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
$41.6k-57.2k yearly Auto-Apply 41d ago
Patient Collection Clerk
Spring Branch Community Health Center 4.3
Katy, TX jobs
* Bilingual - Spanish and English required for this role! QUALIFICATIONS: * Fluent in Spanish, both oral and written. * High school graduate or equivalent. * Two years of experience in a medical office environment to include work with Medicaid, Managed care organizations, commercial and other third party payer claims submission and appeals.
* Federally Qualified Health Center (FQHC) experience preferred.
* Experience with medical and dental terminology, procedural and diagnostic coding (ICD, CPT, CDT, and HCPCS).
* Maintain compliance with HIPAA regulations.
* Good oral and written communication skills.
* Ability to deal professionally, courteously and efficiently with the public and all levels of the organization.
* Ability to handle multiple projects simultaneously.
* Ability to operate computer, copier, fax, and 10-key machine.
* Proficient in practice management system and Microsoft Office software applications.
* Basic accounting knowledge.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Application of patient payments, and all adjustments required for accurate patient accounts receivable records for all outstanding patient balances.
2. Review patient accounts and request adjustments and/or refunds, as appropriate.
3. Responsible for monthly electronic submission of patient statement file to clearinghouse.
4. Counsel patients with outstanding account balances and set up and monitor payment plans.
5. Responsible for monitoring the patient accounts receivable aging report, bad debt and credit aging balance reports, and using them to identify accounts requiring attention.
6. Monitor daily appointments schedule to facilitate providing patients with a statement of their past due account balance when they arrive for their appointment.
7. Responsible for staying current with the rules and regulations and updates or changes in state and federal regulations.
8. Service back up for insurance verification.
9. Inform billing manager of accounts receivable issues, and the potential effect the issues may have on the organization.
10. Work with HCM staff to stay informed of patient flow through the clinics and provide feedback to HCM supervisory staff of incomplete or incorrect information and/or changes in the requirements affecting billing and collections.
11. Continually search for ways to improve the accounts receivable process, striving for efficiency in daily operations.
12. It is the employee's responsibility to further their knowledge by reading all handouts, memos, journals, provided and actively participate in available in service and formal education workshops.
13. Perform other duties as assigned by the Billing Manager.
14. Comply with all company policies, procedures and regulatory requirements.
$33k-37k yearly est. 60d+ ago
Collections Specialist - Alamogordo Admin Office 500 10th Street
Christus Health 4.6
Alamogordo, NM jobs
Review and resolve outstanding A/R accounts to ensure activities regarding patient accounts are reviewed and resolved in a timely and thorough manner, ultimately resulting in full payment on the account. This description is not intended to be a complete list of duties.
Responsibilities:
* Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial, educational, safety, and other related criteria appropriate population in his/her assigned area
* Maintains required core competencies.
* Complies with set Policies and Procedures (i.e. name tag, dress code, parking, smoking, etc.)
* Reviews payer EOB's but not limited to payment accuracy, patient liability, and appeal grievances.
* Work 60 accounts daily
* Files appeal on denied claims and/or forwards to the Nurse Auditor for review
* Process incoming mail correspondence from payers within 5 business days.
* Follow up with the insurance companies by phone and or web for the status of outstanding claims.
* Follow up with all insurance companies within 30 days of billing if there is no payment on the account.
* Enter detailed notes explaining account activity in the Patient Accounts system
* Respond to patient inquiries regarding the status of the patient's insurance within 2 business days.
* Forward patient complaints regarding care to your supervisor for entry into the appropriate resolution pathway.
* Accept payments over the phone.
* Research late charges to determine the cause; inform your supervisor if they are a regular occurrence.
* Report payer trends to Supervisor and Director of Patient Financial Services· Maintain courtesy and respect at all times when working with internal and external customers
* Performs other duties as assigned
Requirements:
Education
* High School diploma or equivalent.
Experience
* Prefer two (2) years of hospital or physician practice billing and/or collections experience.
* Able to work with volume accounts for resolution.
* Working knowledge of computers and calculators desired.
* Possess the ability to work with internal and external customers
Licenses, Certifications or Registrations
* Current American Heart - Basic Life Support (BLS)card.
Work Schedule:
Varies
Work Type:
Full Time
Performs all functions related to the timely follow-up and collection of third party patient accounts, in accordance with State and Federal rules and regulations and hospital policy and procedure. Responsibilities: * Reviews reports from insurance companies/government payers for possibility of resubmission
* Resubmits, bills patient, or writes-off as appropriate
* Files appeals on rejected services within filing deadline
* Follows-up on unpaid third party accounts by telephone and/or tracer within time frames and guidelines set forth in hospital policies and procedures
* Prepares rebilling as necessary
* Reviews correspondence received from third party carriers, etc., and responds before insurance company deadlines
* Makes request for medical records when necessary
* Reviews payments on accounts for accuracy
* Contacts insurance carriers if payment is less than quoted benefits to resolve balance responsibility
* Calculates or recalculates contractual allowances and corrects as necessary
* Corrects Managed Care discounts, employee discounts, etc. as necessary after recalculating discount
* Documents all insurance activity in computer system
* Demonstrates competence to perform assigned responsibilities in a manner that meets the population-specific and developmental needs of members served by the department
* Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age specific and other developmental needs of each member served
Requirements:
* High School Diploma
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
$28k-33k yearly est. 36d ago
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