Spectrum Health jobs - 104 jobs

Job Description Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life. Full Time: 227 Thorn Ave, Orchard Park SUMMARY OF POSITION FUNTION: The Compliance Manager supports the Compliance Department in the administration, coordination, and continuous improvement of Spectrum Health and Human Services' enterprise compliance and risk management programs. This role plays a critical operational and investigative function, assisting with compliance monitoring, risk assessments, internal investigations, regulatory readiness, and corrective action planning across a multi-program human services organization. The Compliance Manager works collaboratively with clinical, operational, and administrative leadership to promote a culture of ethical conduct, regulatory compliance, and risk awareness consistent with federal, state, and local requirements applicable to a 501(c)(3) behavioral health and human services provider. MAJOR DUTIES AND RESPONSIBILITIES: Compliance & Risk Management Support Support the development, implementation, and maintenance of the Agency's Compliance Program, including policies, procedures, and internal controls. Assist with enterprise and program-level risk assessments, including identification of compliance, operational, clinical, financial, and reputational risks. Track, analyze, and report compliance trends, incidents, and risk indicators to the Vice President of Compliance and Risk Management. Support the monitoring of regulatory requirements related to OMH, OASAS, OPWDD, HUD, DOH, Medicaid, and other applicable oversight bodies. Investigations & Incident Management Assist in the intake, documentation, tracking, and investigation of compliance concerns, incidents, grievances, and allegations of misconduct. Conduct preliminary fact-finding, interviews, document reviews, and data analysis related to compliance investigations. Prepare written investigative summaries, findings, and recommendations under the direction of the Vice President of Compliance and Risk Management. Support follow-up activities, including corrective action plans, monitoring, and closure documentation. Monitoring, Auditing & Corrective Action Assist with internal compliance audits, reviews, and monitoring activities, including billing, documentation, privacy, and program operations. Track corrective action plans to ensure timely implementation and sustained compliance. Support preparation for external audits, site visits, certifications, and regulatory reviews. Maintain audit tools, compliance trackers, and documentation systems. Training, Education & Policy Support Support the coordination and tracking of compliance-related trainings for staff, supervisors, and leadership. Assist with the development, revision, and dissemination of compliance policies and procedures. Provide guidance to program and administrative staff on compliance expectations and risk mitigation strategies. Data, Reporting & Documentation Maintain accurate and confidential compliance records, investigation files, and risk logs. Assist with preparation of reports for executive leadership, compliance committees, and the Board of Directors, as appropriate. Utilize data to identify patterns, emerging risks, and areas for improvement. SKILLS/COMPETENCIES: Working knowledge of healthcare and human services regulatory frameworks, including compliance program elements. Experience supporting or conducting internal investigations and risk assessments. Strong analytical, organizational, and documentation skills. Ability to handle sensitive and confidential information with discretion and professionalism. Strong written and verbal communication skills, including report writing. Ability to work independently while collaborating effectively with leadership and multidisciplinary teams. Proficiency in Excel, PowerPoint, PowerBI, and other reporting tools EDUCATION REQUIREMENTS: Bachelor's degree in Healthcare Administration, Public Administration, Criminal Justice, Social Work, Risk Management, Compliance, or a related field required. EXPERIENCE: Minimum of three (3) years of experience in compliance, risk management, audit, investigations, or regulatory oversight within healthcare, behavioral health, human services, or a nonprofit environment required. Experience working in a multi-program, regulated human services or healthcare organization strongly preferred. Must possess a valid Driver's License with a satisfactory driving record, and possess a personal vehicle for job requirement COMPENSATION: $52,000-$56,000/yr

Job Description $20.00/Hour Full Time: 35-40 hours week/Day shift GENERAL SCOPE: To maintain the integrity of the established staffing model and to coordinate the scheduling of the staff to meet the care needs of the residents. Additionally, assist with day-to-day clerical duties to support the administrative needs and regulatory requirements for St. Luke Health Services as directed. EDUCATION / QUALIFICATIONS: High school diploma required. Associate Degree in Business. Administrative Assistant or equivalent with medical focus preferred. Excellent computer, phone and verbal communication skills to communicate effectively with nursing personnel, other departments in the facility and colleagues. Must be able to understand and carry out written and oral instructions. Must be able to prepare staffing schedules and other records in a systematic manner that meets staffing and organizational requirements. Must possess the ability to examine and verify staffing schedules and reports. ESSENTIAL FUNCTIONS: Ensures that appropriate skill level of staff is assigned to each unit. Coordinates scheduling of staff on days, evenings, nights and weekends. Receives call-ins of nursing staff and coordinates replacements as necessary. Attends orientation and instructs new nursing employees regarding scheduling policies and procedures. Coordinates nurse team lead schedule. Maintains weekly staffing sheets for office use. Checks weekly staffing sheets to ensure accuracy of information for payroll. Inputs nursing payroll information into timekeeping system. Generates attendance/tardiness counseling and sends to supervisors. Checks Position Control/Vacancies with Human Resources. Coordinates coverage for resident appointments/outings with nursing. Report information to various regulatory agencies on a scheduled basis through web-based portals. Compile Excel spreadsheets with statistical information. Schedule and coordinate meetings using Microsoft Outlook. Work with Director of Nursing and Assistant Director of Nursing to prepare regulatory information as required. All other job duties as assigned. This description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of position scope. St. Luke Health Services is committed to equal employment opportunity.

$19.10/Hour RESPONSIBLE TO: Director of Activities FUNCTION: Assists in planning, organizing and directing a program of activities, which fulfills basic psychological, social and spiritual needs. As an integral part of total resident care, the Activities Aide must assist in providing the residents with opportunities to develop old and new interests, stimulate the desire to learn, help them socialize and feel useful to themselves and others, giving the residents enjoyment and satisfaction on all levels. Activities are available to all residents' physicians and nursing supervisors. The Activities program will be coordinated with the schedule of other resident care services. DUTIES AND RESPONSIBILITIES: Must be available to periodically work more than eight (7.5) hours per day or more than forty (37.5) per week, as well as work every other weekend. Will be expected to develop, plan and execute a variety of programs both within and outside the facility, helping to stimulate and promote residents' interests and general well being. Plan monthly calendar one month in advance for assigned unit. Calendar is to correlate with other Activities calendar and will follow program criteria guidelines for group and 1:1 activities. Encourage involvement in activities among residents in a group or individually. Notifies Director of Activities of need of additional supplies needed to facilitate programs. Encourage socialization among residents through group activities and recreation. Provide materials for independent interests as needed, i.e. talking book, paper, pens, crossword puzzle books, etc. Transport/escort residents who need help in coming to any activities Responsible for accurate and timely completion of all documentation related to assigned unit. Provide units, Business Office, Dietary, Director of Activities and Assistant Director of Activities with a list of residents who participate in outing with Activities Department. When necessary to poll residents prior to an outing in order to obtain approximate number of residents interested in participating, provide list of residents to each floor to inform Head Nurse or Charge Nurse and CNA details of outing to insure residents will be ready. Visit new residents to welcome them and to introduce them to our activities program, and also gain pertinent information to assist in evaluating their main interests and capabilities in order to plan involvement as quickly as possible. Is required to be on constant alert for possible injuries to residents. Must help keep the Activities Room neat and attractive. Must be cooperative. Must have ability to treat resident information confidentially and not discuss residents in front of other residents. Maintain a professional and effective relationship with other staff, residents' families and the public through communication and interaction. Coordinate transportation needs with Director of Activities. Request volunteer needs in writing one month in advance of activity to the Volunteer Coordinator. Insure resident receives birthday card on or before date of birthday. Request for refreshments one month in advance to the Director of Activities. Attend in-house in-service education programs, as well as approved conferences for Activities personnel. Other related duties that may become necessary or as directed by the Supervisor, Department Head, and/or Administrator. PHYSICAL REQUIREMENTS: See attached physical job description. QUALIFICATIONS: High School graduate, previous experience and/or additional education in job related courses are preferred. Basic computer knowledge. Skills, aptitude and abilities in several recreational areas, working knowledge of such activities as games, cooking, arts and crafts, woodworking/ceramics, and other domestic activities, as well as music, sports, therapeutic exercises and other hobbies and special interest areas. Must possess good writing and verbal communication skills. Ability to plan, organize and execute social and religious activities and have a favorable attitude toward new ideas. Ability to work well with volunteers offering guidelines and direction As needed. Must have a sincere desire to work with the aged and handicapped, as well as all types of personalities. Must be able to encourage self-motivation, help residents feel useful, and help them to be loving toward one another. Must have an understanding of the social, psychological, recreational and spiritual needs of the aged as well as other types of residents in the facility. Must be able to help plan, organize, and carry out activities geared to these needs. Must have patience, tact, cheerful disposition and enthusiasm, and be able to handle residents based on whatever level they are currently functioning. Profanity, off-color remarks and any form of disrespect of the residents are not tolerated. Must be flexible. Will experience frequent interruptions. Must be physically able to transport residents and be physically able to conduct and participate in all levels of activities. Must be physically able to move equipment and supplies and occasionally move furniture. Existing employees must have a satisfactory work record in their prior positions.

Join the Heart of Care at UPMC Chautauqua - Echocardiographer (Full-Time, Day Shift) UPMC Chautauqua is seeking a skilled and compassionate Echocardiographer to join our dedicated cardiovascular team. If you are passionate about delivering high-quality patient care, thrive in an environment where your expertise is trusted, and want the opportunity to expand your skills-including participation in pediatric echocardiography-this is an excellent opportunity to grow your career. This position is eligible for a sign-on bonus of $10,000 with a 2-year work commitment. Why You'll Love Working With Us + Day shift, full-time schedule to support work-life balance + No holiday shifts required + Alternative weekend call, typically every 3-4 weekends + Opportunities to expand your skill set by participating in pediatric echo studies + A collaborative, patient-centered environment where your judgment and expertise are valued Performs imaging procedures at a technical level not requiring constant supervision. Competently performs a variety of technical procedures that require independent judgment, ingenuity and ability to recognize critical pathologies. Make a Difference Every Day + At UPMC Chautauqua, you'll play a vital role in helping patients receive answers, comfort, and life-changing care. If you're ready to take the next step in your echocardiography career-while joining a respected, compassionate health system-we encourage you to apply.Responsibilities: + Demonstrates the ability to communicate instructions to patients in a clear and concise manner and explain procedures to help allay the patient?s fears and solicit their cooperation. + Identifies all patients properly according to policy. Reviews patient history and assesses physician orders, applying specific departmental protocols for optimal results in the acquisition of data. Documents patient history in electronic record as required. + Utilizes appropriate ultrasound instrumentation for procedures and demonstrates knowledge of equipment operations, applications and scanning techniques resulting in optimized image data/documentation. + Demonstrates a strong ability to interact with both patients and co-workers, while displaying a high level of caring, listening, dignity and respect. Able to work as team member within the department and all other departments to expedite patient care efficiently. + Ensures all completed exams are properly coded and identified for electronic processing and storage according to department standards. Assures charges are adequately entered for the exams performed. + Performs Cardiac Ultrasound procedures according to guidelines established by the Medical Director. Procedures must be performed in the established time frame and according to established protocol. Procedures include Transthoracic Echocardiography, Transesophageal Echocardiography, Stress Echocardiography, and Echo with contrast. + Conduct himself/herself in accordance with system-wide and departmental values, policies, and procedures. + Within a reasonable timeframe, demonstrates the ability to function independently, and is able to cover off shifts, on-call responsibilities, and perform services at satellite facilities, where applicable, while continually communicating with lead and management team. + Assists physicians with invasive procedures as necessary and adheres strictly to the universal protocol standards. + Obtains appropriate echocardiographic images according to department policy and industry standards, including M-Mode, 2D, Doppler, Color Flow Doppler, Transesophageal echo, echo enhancement, bubble and contrast studies, and Stress echocardiography. Completion of formal training in an Ultrasound program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) required. Licensure, Certifications, and Clearances: Completion of formal training in an Ultrasound program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) required. RDCS or RDMS registered or registry eligible preferred. Completion of Physics portion of registry preferred. Must obtain RDCS or RDMS within 12 months of hire date. + Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) + Registered Diagnostic Cardiac Sonographer (RDCS) OR Registered Diagnostic Medical Sonographer (RDMS) UPMC is an Equal Opportunity Employer/Disability/Veteran

$17.55/ Hour FULL TIME - 11PM - 7AM JOB DUTIES/RESPONSIBILITIES: Works under the supervision of the Registered Nurse or licensed therapist in accordance with NYSDOH regulations. Provides clients with assistance with personal hygiene, rehab services, housekeeping and other related supportive tasks. Follows the plan of care as indicated on the aide activity sheets. Completes documentation on forms provided. Observes the client and reports any changes or questions regarding his/her condition and repprts any changes or questions regarding care to the supervising nurse. Attends twelve ( 12) hours of in-service training annually. Other related duties as assigned. EDUCATIONAL REQUIREMENTS: High School diploma or GED equivalent Successful completion of a New York State Health Department approved Home Health Aide training program or successful completion of equivalency testing. ADDITIONAL REQUIREMENTS: Ability to read and write English. Ability to work independently. Pass a physical examination and immunization requirements after being offered employment and an annual health assessment thereafter. Able to lift up to 50 pounds, to sit, stand, bend, stoop, kneel, pull, climb, reach, lift, and perform repetitive movements of the upper extremities.

We are hiring a casual Behavioral Health Navigator to support UPMC Chautauqua! The Behavioral Health Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within The UPMC Chautauqua Emergency Department. They will develop initial treatment plans to facilitate disposition planning and assists with bed placement or disposition planning. They will have the ability to identify acuity level of patient and will facilitate the flow of information to promote effective communication regarding the patient care and patient operations and disposition. The incumbent will work one 8-hour shift per week. Shifts will rotate to days, evenings, and nights. Must work 1 weekend shift per month and 2 holidays per year. *UNDERGRADUATE & GRADUATE (IF APPLICABLE) TRANSCRIPTS MUST BE INCLUDED WITH YOUR APPLICATION* Responsibilities: + Complete all required documentation and paperwork, including psychiatric evaluations and commitment paperwork. + Utilize DSMV for provisional diagnoses. + Understand mental health laws and ensure accurate inpatient commitments. + Know insurance processes and obtain necessary authorizations. + Participate in interdisciplinary activities and maintain competency. + Use up-to-date technology for patient care and referral planning. + Handle a high volume of calls efficiently and follow scheduling guidelines. + Respond quickly to appointment or admission requests. + Review and summarize patient information for behavioral health admissions. + Present cases verbally to physicians and others. + Demonstrate triage and assessment skills for medical necessity. + Provide accurate, timely information to colleagues and external agencies. + Access social systems and provide resource information to patients and families. + Bachelor's Degree in Psychology, Counseling or Social Work with one-year of mental health direct care experience OR master's degree in Psychology, Counseling or Social Work. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience. + Ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies. + Ability to identify problems, implement resolution, reassesses situation/problem. + Excellent interpersonal relations with the ability to interact in a direct, professional, tactful, gracious manner with all professional/non-professional contacts; includes all areas of verbal/non-verbal communication within the contest of direct/non-direct contact; history of excellent interpersonal relations. + Ability to work collaboratively within a multidisciplinary team. + Ability to work under stress, with an unpredictable patient flow, in a sometimes-crowded work environment. + A personal disposition that is warm, friendly, caring, kind and hospitable towards patients, colleagues. + Exhibit openness and willingness to learn. + Flexible schedule; rotating shifts. History/record of all above services consistently delivered with a service excellent attitude. + Ability and willingness to work in a managed care environment. + Excellent ability and history of direct, gracious, courteous, kind face-to-face, telephone and nonverbal skills. + May in the course of their job duties be in rooms where medications are stored. + No contact with medications is allowed. **Licensure, Certifications, and Clearances:** New York State Fingerprint Check may work provisionally for 30 days. + NYS Staff Exclusion List (NYSEL) + NYS Statewide Central Register of Child Abuse (NYSCR) **UPMC is an Equal Opportunity Employer/Disability/Veteran**

Lead with Purpose as a Histology Supervisor at UPMC Chautauqua! UPMC Chautauqua is seeking a motivated Histology Supervisor to oversee day-to-day operations in our high-performing lab. This day shift, Monday-Friday role offers flexible 8- or 10-hour shifts (start time 5:00 AM) based on staffing needs-no weekends or holidays required! Ideal candidates will have experience with EPIC, particularly in Anatomic Pathology, and must be willing to travel for training across UPMC locations. Post-training, occasional support at UPMC Hamot's Histology lab may be required. We offer a comprehensive Total Rewards benefits package, a collaborative environment, and opportunities to grow your career within one of the nation's top healthcare systems. Ready to lead a dedicated team and make an impact behind the scenes? Join us at UPMC Chautauqua! In this role, there is the opportunity to - + Supervise daily operations of the Histology and Immunohistochemistry laboratories to ensure efficient workflow and timely, accurate results. + Ensure compliance with all regulatory guidelines, including CAP, licensing standards, and UPMC policies. + Train and orient new employees to lab protocols, safety practices, and quality standards. + Evaluate staff performance through regular feedback, coaching, and formal performance reviews. + Develop and maintain employee work schedules and define rotational duties to meet operational needs. + Monitor productivity and quality metrics to identify areas for improvement and implement corrective actions. + Provide technical guidance to staff on complex tests, procedures, and problem-solving strategies. + Maintain accurate and up-to-date laboratory procedure manuals and documentation. + Foster a service-focused environment by promoting professionalism, collaboration, and continuous improvement. + Lead quality assurance initiatives and support quality improvement efforts to enhance lab performance. + Participate in interdepartmental meetings, task forces, and projects to support organizational goals. + Recruit and select qualified candidates, ensuring staffing aligns with departmental standards and culture. Required + Successful completion of NAACLS accredited HT program or an Associate's degree or at least 60 semester hours of academic credit from a regionally accredited college/ university with a combination of 12 semester hours of biology and chemistry OR + Bachelor's degree with a combination of 30 semester hours of biology and chemistry + 6 years of clinical laboratory experience post-training if certified as an HT or 5 years of clinical laboratory experience post-training if certified as an HTL **Licensure, Certifications, and Clearances:** Am Society Clinical Pathology HT (ASCP) or Histotechnologist (HTL) certification is required through American Society of Clinical Pathology. + American Society for Clinical Pathology + Clinical Laboratory Technologist **UPMC is an Equal Opportunity Employer/Disability/Veteran**

Maintenance Mechanic Job Description $20.69 - $21.50/ Hour Maintenance Mechanic DEPARTMENT: Maintenance REPORTS TO: Operations Manager CLASSIFICATION: Hourly Performs maintenance and repair of the buildings and grounds, including plumbing, masonry, carpentry, painting, refrigeration, gardening, and electrical work. Qualifications: Two or four year degree in Science or Technology preferred. High School graduate with courses in shop, mathematics, mechanics, electricity and general science. At least five years' experience in the building trades. Must have a valid driver's license. Familiar with safe & proper use of related equipment. Responsibilities: Observes repairs and maintains machinery and electro/mechanical equipment including heating, plumbing, and refrigeration equipment. Dismantles devices to gain access to and removes defective parts for repair or replacement, lubrication or cleaning. Reads and interprets blueprints. Checks, tests, and operates fire alarm systems, fire extinguishers, and emergency generators. Sets up and uses drill press, bench saw, and hand operated electrical tools and check guards. Operates devices to test their performance. Performs and documents Preventive Maintenance. Removes snow from walks, fire exits, steps, landings, driveways, and parking areas. Conducts periodic maintenance as needed. Maintains lawns, grounds, shrubs, trees and flower beds. Moves or relocates furniture or equipment. Assists in trash and garbage collection, incineration and/or removal from the buildings. Works other shifts as directed. Attends all safety-related in-service classes as required by Occupational Safety and Health Administration (OSHA) standards. Adheres to the requirements of the Community Wellness Partners Safety Program. Performs other duties as required. HIPAA COMPLIANCE: Demonstrates knowledge of and adheres to CWP policies and HIPAA regulations governing the confidentiality and security of protected health information for both manual and electronic resident records, charts, information and other confidential information including (but not limited to) employee records, computer access codes and passwords. PERSONAL REQUIREMENTS: Appropriate professional attire as required by CWP dress code. Working Conditions Sits, stands, bends, lifts and moves intermittently during working hours. Subject to frequent interruptions. Involved with residents, personnel, visitors, government agencies/personal. Communicates with the other departments. May be asked to work beyond normal working hours. Attends and participates in in-service educational programs, maintains required hours Specific Requirements: Must possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to deal tactfully with staff, residents, family members, visitors, government agencies, and the general public. Must possess leadership and willingness to work harmoniously with and supervisor and staff. Physical and Sensory Requirements: (With or without the aid of mechanical devices) Must be able to move intermittently throughout the workday. Must be able to speak and write the English language in an understandable manner. Must be in good health, be able to cope with the mental and emotional stress of this position. Must possess sight/hearing senses or use prosthetics that will enable senses to function adequately so that the requirements of this position can be fully met. Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times, angry people within the facility. Must be able to lift, push, pull, and move a minimum of fifty (50) pounds. Must be able to assist in the evacuation of residents.

Make a Difference Every Night at UPMC Chautauqua! Are you looking for a meaningful role where your work directly impacts patient care and safety? UPMC Chautauqua in Jamestown, NY is hiring a Full-Time Environmental Services Associate to join our dedicated team. In this position, you'll help create a clean, safe, and welcoming environment for patients, families, and staff-an essential part of delivering high-quality care. This night-shift role runs from 9:00 PM to 5:30 AM and includes working every other weekend and holiday. Your responsibilities will include cleaning patient rooms, public areas, offices, and equipment to meet hospital standards, as well as moving furniture, equipment, and hanging blinds or curtains. At UPMC, we value our team members and offer a comprehensive Total Rewards benefits package along with opportunities for career growth and development. If you take pride in your work and want to be part of a team that truly makes a difference, apply today and help us maintain the highest standards of care! Responsibilities: + Make beds, following established cleaning procedures in all patient discharge rooms and on-call rooms as assigned. + Inspect and ensure that all assigned areas are properly cleaned and in good repair, report problems to the supervisor. + Replenish paper towels, toilet paper, and soap in all locations of assigned areas to assure adequate supply. + Clean all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and equipment, following established procedures. + Maintain assigned equipment in clean, working condition, reporting problems and suggestions to the supervisor. + Remove trash from all assigned areas. + Follow all safety and sanitation regulations. + Move equipment, furniture, and boxes, wash walls, spot carpets, etc. as assigned. Required: + Ability to follow written and verbal instructions in order to successfully complete housekeeping duties. + Ability to use housekeeping equipment. + May in the course of duties be in rooms where medications are stored. No contact with medications is allowed. Licensure, Certifications, and Clearances: + NYS Staff Exclusion List (NYSEL) UPMC is an Equal Opportunity Employer/Disability/Veteran

Full-time: 1 Blue Bird Square, Olean NY 14760 IPS Employment Specialists play an important role in rehabilitation programs, contributing significant value to multidisciplinary team, while being responsible for working with prospective employers to develop employment opportunities for the individual, provide job coaching and benefits counseling to the individual. MAJOR DUTIES AND RESPONSIBILITIES: Knowledge and demonstration of agency core values in day-to-day activities Explore individuals' needs in taking steps to achieve Vocational Goals. Spend at least 65% of their work hours off-site, in the community. Off-site, community locations include but are not limited to ACCES-VR offices, employment settings, libraries, schools and colleges, coffee shops, individuals' homes, training sites, and time spent traveling to different community locations. Activities may include, but are not limited to, direct service provision including collaborative documentation and job development activities, such as networking with community employers. Provide rapid non-traditional employment opportunities to those individuals seeking such goals. Provide resources for individuals regarding Work Incentive Benefits for those on SSDI/SI who pursue vocational goals. Network within your service county with businesses and vocational programs to develop relationships for job placements. Ability to utilize electronic data systems (i.e. electronic records and computers). Frequent or occasional driving of personal vehicle for purpose of transporting clients in the community and/or site visits (client or work related) SKILLS/COMPETENCIES: Proficient in the use of computer software such as MSWord, Excel, EHR and NYESS. Completing assessments and individualized service plans. Knowledge of principles and techniques of vocational guidance and community resources Experience working with benefits and financial management in relation to identified goal. Knowledge of behavioral health diagnoses and understand barriers to employment that these health issues may present. Creative abilities in working with clients to motivate and strategize for addressing barriers to employment or other goals. Play an active role in service plan reviews and is a regular attendee on team meetings/case conferences to coordinate efforts with vocational staff of the ACT team to avoid duplication. EDUCATION/TRAINING REQUIREMENTS: Must be at least 18 years of age and have a high school diploma or equivalent (GED or TASC) Initial & on-going training in vocational services Initial & on-going training in benefits and financial management in relation to barriers to goals Training and completion of all Center of Practice Innovation Individual Placement & Support training required by Office of Mental Health. EXPERIENCE: An ability to travel independently, or with reasonable accommodations, throughout the community and outreach with local employers. Six (6) months of personal or professional experience in human services. Experience in working with vocational needs of persons with disabilities OTHER: Must possess a valid Driver's License with a satisfactory driving record, and possess a personal vehicle for job requirement ADA REQUIREMENTS: In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose an undue hardship on the company. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. PHYSICAL ACTIVITIES: Reading, writing and communicating fluently in English. Hearing and speaking to express ideas and/or exchange information in person or over the telephone. Seeing to read labels, posters, documents, PC screens, etc. Sitting, standing, moving about or walking for occasional or frequent periods of time Dexterity of hands and fingers to operate a computer keyboard and other office equipment. Kneeling, bending at the waist, stooping and reaching overhead. Retrieving and storing files and supplies; occasionally carrying and/or lifting light objects WORKING CONDITIONS: General office setting Community-based setting

Establishes, administers, and directs the Assertive Community Treatment team, a self-contained clinical team which assumes responsibility for directly providing needed treatment, rehabilitation and support services to identified clients with severe and persistent mental illness; supervises and evaluates the multidisciplinary team in conjunction with appropriate psychiatric support to ensure service excellence and courteous, helpful, and respectful services to program clients; and functions as a practicing clinician on the team. MAJOR DUTIES AND RESPONSIBILITIES: Knowledge and demonstration of agency core values in day-to-day activities and ACT Fidelity. Assist in directing the day-to-day clinical operations of the ACT team including scheduling staff work hours to assure appropriate coverage for day, evening, weekend and holiday shifts and on-call hours; lead the daily organizational staff meetings and treatment planning meetings; continuously evaluate the status of clients and do appropriate planning and coordination of treatment activities to ensure immediate attention to their changing needs. Assist in directing and coordinating the client admission process and treatment, rehabilitation, and support services of the program in coordination with the psychiatrist. Schedule the admission interview, develop and coordinate the initial assessment and initial treatment plan; assign the most appropriate staff to the individual; and provides clinical supervision of the development of the comprehensive assessment and the treatment plan for each client. Assist in direct and coordinate, for each client, the comprehensive assessment of psychiatric history (e.g., onset, course and effect of illness, past treatment and responses, and risk behaviors). Mental status, and diagnosis, physical health and dental health; use of drugs or alcohol; education and employment, social development and functioning; activities of daily living (e.g., self-care, living situation, nutrition, money management) self assessment and family structure and relationships. Participate in staff recruitment, interviewing, hiring, training, work assignments and orientation and performance supervision according to work rules, regulations, and policies; develop and implement staff orientation, training and evaluation of work performance. Assist in the supervision of medical records management, assuring maintenance of the medical record in compliance with OMH regulations, corporation policies, Medicaid, and other third-party payment requirements. Train staff on medical record requirements; regularly review client assessments, treatment plans, and progress notes written by the staff; and supervise individual staff for medical records mastery. Carry out and document quality-assurance activities and review of use of program services. Assist in the development and maintaining program policies and procedures and revise as necessary. Assure fidelity to the ACT model. Initiate and maintain relationships, in coordination with other staff, with law enforcement and other health and human services agencies, and with informal community resources (i.e., landlords, employers). Conduct clinical assessments and provide direct clinical treatment, rehabilitation, and support services to clients. Perform on-call duty for crisis intervention and for staff supervision and consultation. Perform coverage duties for Erie County ACT as requested by the team leader and our executive leadership team. This includes but is not limited to supervision, county meetings, ACT monthly meetings, staff recruitment/training, consulting with team leaders on high-risk cases and any additional duties as assigned. Track, monitor and ensure all required documentation and team training is completed within regulatory and company policy timeframes. Assist in the oversight and supervision of day-to-day operations and team functionality by the direction of the team leader and executive leadership staff. Retrain staff that may be struggling with compliance issues. Participant with internal auditing, as well as the development and implementation of workflows. Attend community-based treatment meetings which include discharge planning, SPOA, clinical team meetings, ACT intakes, etc. Frequent or occasional driving of personal vehicle for purpose of transporting clients in the community and/or site visits (client or work related) Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization. SKILLS/COMPETENCIES: Strong clinical skills and experience providing treatment to persons with severe and persistent mental illness. Excellent interpersonal skills including ability to effectively communicate, negotiate, persuade and instruct Exceptional judgment and decision-making skills Demonstrate a clear understanding of the characteristics and problems of adults with severe and persistent mental illness and be knowledgeable and the ACT model Demonstrate a thorough knowledge of effective supervisory and program management practices and principles. Excellent written and oral skills communicating in English Development and implementation of programs. Must be proficient in the use of computers and all Microsoft Office Products i.e. Word, Excel, Power Point, Outlook ,etc. EDUCATION REQUIREMENTS: Master's degree in nursing, Social Work, Psychiatric Rehabilitation, Mental Health Counseling or Psychology, or is a psychiatrist or nurse practitioner. Must possess a vailed NYS professional licensure to practice as a social worker or mental health counselor (LMSW, LCSW, LMHC). EXPERIENCE: Minimum of five (5) years of experience, of which at least two (1) are in a supervisory position, experience in health, behavioral health or human services, which assures sufficient knowledge and experience applicable to this position. Experience with a multidisciplinary mobile team would be helpful. OTHER: Must possess a valid Driver's License with a satisfactory driving record and possess a personal vehicle for job requirements.

UPMC Chautauqua is seeking a Registered Nurse with leadership experience for an exciting opportunity as a Unit Director for their Critical Care/Intensive Care Unit! Our ideal candidate will have Critical Care/ICU and Leadership experience. About the Unit: 3D is a mixed ICU and step-down unit (Critical Care). The primary focus is caring for a variety of patients requiring a higher level of care for both medical and surgical needs. The unit services patient populations requiring ventilators, Bipap, high flow oxygen therapy as well as acute/unstable post operative surgical patients. The Unit Director is a dynamic leadership position with the ability to positively impact countless patients and staff. If you are seeking the next step in your nursing leadership path, we would love to hear from you! The Unit Director maintains 24-hour accountability for leading and managing their assigned area in order to ensure an outstanding experience for patients and employees by continuously improving the quality of patient care, creating a healthy workplace for staff and overseeing clinical, and administrative/business functions. The Unit Director is responsible for collaborating with medical staff to monitor patient outcomes and setting clinical quality priorities, supporting shared governance through unit-based professional practice council and using staff feedback to implement professional and patient safety improvements, and developing a best practice climate for growth and development of students as well as all unit employees. The Unit Director has responsibility for the oversight of selection and hiring of staff, department orientation, and fostering a culture of continuous performance management. This includes completing and delivering employee evaluations, managing daily unit and employee performance, as well as the department's budget. Responsibilities: + Sets high standards of performance for self and others by imposing standards of excellence and development of inquiry skills that are innovative, optimistic, and supportive of professional growth. Creates developmental paths and plans for staff to increase the expertise and caliber of staff. Initiates innovation in staff development, clinical orientation, continuing education, and supports specialty certification. Develops a best practice climate for the growth and development of students as well as new nurses. Actively recruits nursing students through the establishment of exceptional clinical experiences. Supports shared governance through a unit-based professional practice council and utilization of staff feedback to make changes to improve care, nursing practice, and /or the work. + Establishes a culture of caring by promoting decisions that are patient centered and within the framework of Relationship Based Care, using the nursing process that meets the clinical, psychological and spiritual needs of the patient, family and staff. Ensures that nurses practice in accordance with established Clinical Standards of Performance as defined by organization, system, professional and regulatory organizations. Applies national best practices and uses evidence-based practice to build a culture of excellence in patient care. Promotes interdisciplinary partnership and consultation of hospital staff and health care team through participation in committees and related activities to ensure appropriate care and services for patients and families. Sets clinical, financial, and human resources priorities for improvement in concert with organizational goals. Demonstrates sound fiscal responsibility in the development and management of the department budget and holds staff accountable for the efficient use of resources including but not limited to managing flexible staffing patterns to meet patient care needs. + Demonstrates the ability to create a shared vision applies critical thinking skills and utilizes financial and quality data and conceptual knowledge in the development of the department vision and operational plan. Involves staff and key stakeholders in the development of a vision for the unit/ department within a shared governance model of practice. Orchestrates complex change and acknowledges the psychological transition on self and others. Involves stakeholders and experts in planning, designing, and redesigning change. Uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one/s own behavior to accommodate tasks, situations and individual involved. Supports staff during times of difficult transitions. Demonstrates ability to influence the external environment through participation in professional and advocacy organizations. + Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring and modeling uplifting and positive communication. Resolves and manages conflict effectively and in a timely manner. Extends trust by acknowledging the contributions of others; listens first, creates transparency in communications, confronts reality, and clarifies expectations. Cares for patients and self by planning a department work schedule in collaboration with team members that supports safety, appropriate worked hours, and a healthy lifestyle. Conveys information and ideas clearly through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Coaches staff on cultural diversity and addresses workplace horizontal violence and impairment. Creates an environment which recognizes and values differences in staff, physicians, patients, and communities. + Collaborates with medical staff to monitor patient outcomes; set clinical quality priorities, recommend and implement professional improvements and initiatives and implement unit-based patient safety initiatives. Monitors dashboard indicators and quality in unit/department to meet organizational goals and develops action plans to address specific concerns and improve quality. Utilizes research and evidence-based practice to support improvement in clinical care. Shares learning from improvements with other units and/or spreads across the business unit or system. Analyzes nurse and patient satisfaction outcome data and develops action plan to address as needed. Supports and encourages involvement of staff nurses in the development and implementation of evidence-based practice and quality improvement initiatives. + The Unit Director is expected to lead and develop all Clinician(s) that report directly to them to build strong leadership and communication skills, as well as mentorship in daily leadership responsibilities. Supports Clinician(s) in their role of oversight of direct reports, including difficult conversations, performance reviews, and recruitment. + The individual must be able to demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit as specified below. + They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures. + Minimum of 4 years of progressive leadership experience required with relevant clinical experience preferred. + Analytical ability necessary to evaluate staff, address and improve clinical issues and devise solutions to complex problems. + Leadership ability to develop staff, establish and maintain standards of performance within a national context for professional nursing practice and comply with administrative requirements. + Superior interpersonal and communication skills sufficient to effectively create relationships to support a healing environment with patients, families, staff, physicians and hospital personnel including senior management in both written and verbal communication. + BS/BSN required at time of hire and master's degree/MSN required. + If BS degree not in nursing, a Master's or higher degree in Nursing is required. + If Master's degree not in nursing, a BSN is required. + If the Master's degree/MSN is not present at time of hire, must be enrolled in a Master's or MSN program within one year of hire/transfer date and completed within three years of enrollment.Licensure, Certifications, and Clearances:Current licensure as a Registered Professional Nurse in practicing state.BLS issued by AHA within 30 days of hire/transfer, PALS within one year of hire or transfer. + Basic Life Support (BLS) + Pediatric Advanced Life Support (PALS) + Registered Nurse (RN) + NYS Staff Exclusion List (NYSEL) UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC Chautauqua is seeking a Full-Time Senior Behavioral Health Counselor to work in our Chemical Dependency Unit. This position will work Monday through Friday, 8am-4:30pm with no routine weekends or holidays required. Do you desire a purpose-filled career where you can impact the lives of others in an engaging, dynamic environment? If so, our team at UPMC Chautauqua may be the life-changing experience you've been searching for. If you seek a challenge and are looking for an opportunity where you can grow both personally and professionally, we invite you to explore this opportunity with us today! As a Senior Behavioral Health Counselor, you will provide clinical treatment services to patients in community, inpatient, or outpatient/ambulatory settings. You'll work with individuals who meet criteria for behavioral health treatement, offering compassionate care and support. In this senior role, you will also mentor other Behavioral Health Counselors, helping to shape a collaborative and high-performing team dedicated to improving lives! Responsibilities: + Participate in the mentoring of newly hired staff and/or student interns. + Participate in special projects assigned by supervisor. + On occasion, assume supervisory role in the absence of the Leader to ensure the care of the patients, the continuity of service delivery, and the safety of the patients, staff, and community, as instructed. + Participate in necessary trainings related to the provision of services. + Grow clinical skills by learning and implementing new evidenced-based behavior analytic treatment approaches on a regular basis. + Actively participate, coordinate, and liaison with other services. + Assist with care coordination as needed to ensure the highest quality of care to clients and families. Facilitate referrals for other clinical services during treatment and at discharge. + Provide direct care to assigned patients. + Ensure behavior plans are implemented with fidelity by staff to maximize effectiveness. + Conduct ongoing evaluations of behavior plans after implementation to assess if plans need to be updated. + Facilitate the resolution of any problematic issue related to service delivery. + Demonstrate knowledge of behavior support techniques and skills to aid in the development of individualized behavior plans. + Develop expertise in child/adolescent/adult psychopathology, crisis intervention/de-escalation techniques, and behavioral therapy. + Conduct a Functional Behavior Assessment (FBA) and design a Positive Behavior Support Plan based upon the assessment, under the direction of the program manager or supervisor. + Assist in crisis/safety planning as assigned. + Provide direct clinical supervision to assigned staff. Modes of supervision include: individual, group, and onsite supervision. Treatment team meetings will also be conducted. + Independently demonstrate competency in management of administrative responsibilities associated with patient care with minimal supervision. This may include, but not be limited to, clinical scheduling, revising of clinical documentation, and other administrative tasks. + Take a senior role in providing staff in-service training to the treatment team, as directed. + Responsible for paperwork and participate in interagency team meetings. Complete all necessary department documentation per established policies. + Demonstrate knowledge of structured clinical assessment tools including specific measures of psychiatric symptomatology, family functioning, and academic achievement with an ability to communicate results and recommended course of treatment to families and other professionals. + Participate in the regulatory and licensure preparation activities on an ongoing basis with program leadership. + Provide individual and family therapy in a community and/or inpatient/outpatient setting. Required: + Masters degree in Psychology; Child Development; Applied Behavior Analysis; Early Intervention; Education; Special Education; Instruction in Learning; Social Work or a related field required OR CASAC. + Two years of clinical experience required. + Knowledge of behavior principles, evaluation and assessment process, as well as application of current version of the DSM preferred. Licensure, Certifications, and Clearances: + Licensed Clinical Social Worker (LCSW) or Licensed Marriage Family Therapist (LMFT) or Licensed Mental Health Counselor (LMHC) or Licensed Master Social Worker (LMSW) + New York Mandated Reporter - Due within 90 days of hire or transfer. + New York SCR Application - Due within first week of Hire. + CCM training is required within 60 days of hire and annually thereafter. + Clinical Social Worker (CSW) OR Licensed Certified Social Worker (LCSW) OR Licensed Marriage & Family Therapist OR Licensed Master Social Work (LMSW) OR Mental Health Counselor + Comprehensive Crisis Management (CCMC) + NY Mandated Reporter Training + NYS Fingerprint Check OASAS (NYFP2) + NYS Staff Exclusion List (NYSEL) + NYS Statewide Central Register of Child Abuse (NYSCR) UPMC is an Equal Opportunity Employer/Disability/Veteran

Take your healthcare career to the next level with UPMC Chautauqua as a full-time Phlebotomist! In this vital role, you'll be on the front lines of patient care: collecting accurate specimens that are essential to diagnostics and treatment. You'll serve a variety of populations across all three shifts, with a rotating schedule that includes weekends and holidays. We're looking for dependable, detail-oriented individuals who thrive in fast-paced clinical environments. This position offers more than a job - it offers hands-on experience and a chance to be part of something bigger. With UPMC's Total Rewards benefits package, you'll gain access to outstanding healthcare, retirement, tuition assistance, and more. Join a supportive team that values your skill, encourages your growth, and puts patients at the center of everything we do. In this role, there is opportunity to - + Collect blood specimens via venipuncture, heelstick, or fingerstick, ensuring accurate patient identification. + Instruct patients in proper collection procedures for non-blood specimens, as needed. + Transport specimens from on- and off-site locations safely and promptly. + Respond to phone and in-person inquiries professionally and efficiently. + Enter patient data, test orders, and sample details accurately into computer systems. + Adhere to hospital safety, infection control, and quality assurance protocols at all times. + Train new staff, students, or residents as assigned by leadership. + Report unusual specimens or incidents to technical or supervisory staff immediately. Required + High school diploma or equivalent is required. Preferred + Certification from an accredited Phlebotomy or Medical Assistant program + Experience performing phlebotomy + Medical terminology knowledge and laboratory information system experience Licensure, Certifications, and Clearances: Phlebotomy Technician (PBT(ASCP)) or equivalent certification preferred. + New York Mandated Reporter: Due within 90 days of hire or transfer + New York SCR Application - Due within first week of Hire + NY Mandated Reporter Training + NYS Staff Exclusion List (NYSEL) + NYS Statewide Central Register of Child Abuse (NYSCR) UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC Chautauqua is seeking a Full-Time Patient Care Technician to join us on 3C! 3C provides care for Medical-Surgical patients and delivers Outpatient Infusion Services. This position offers a 36-hours workweek, scheduled as three 12-hour shifts with variable availability required to include days, evenings, and overnights. Every other weekend and holiday is required. One year of previous patient care experience is required. Are you seeking a rewarding and hands-on career in healthcare that prioritizes patient well-being? Join UPMC as a Patient Care Technician and embark on a journey to enhance the patient experience. Collaborate with our dedicated team of Life Changes to deliver exceptional patient care, fostering relationships with individuals in need and ensuring their comfort within a secure environment. Discover the countless rewards of making a meaningful impact in patients' lives while enjoying a comprehensive benefits package and the potential for limitless growth. Explore the possibilities today and see how you can contribute to the transformative work at UPMC. _The Patient Care Technician is a valued step in the UPMC Patient Care Support career ladder, with opportunities for continued growth and advancement._ _Title and salary will be determined based upon experience._ Responsibilities: + Provides patient care including assisting with patient procedures and activities of daily living. Assists with physical, respiratory and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes in patient status. + Performs the UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care) AND at least four of the following BU identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, or IV catheter removal. + Assures equipment malfunctions are reported to the appropriate department. Establishes appropriate and effective communication with other departments. Establishes professional and respectful interpersonal relationships. Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays, and transporting patients. + Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills and performance. Requests assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director. + Provides instruction to patients and their families under the direction of the RN. May apply, monitor, and remove patient restraints as per physician or hospital protocol. + Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions. Cares for patients and self by supporting safety in the workplace. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues. + Strictly adheres to all policies and procedures relative to patient care and hospital related information. Complies with safety policies and procedures including standard precautions. + Suggests and supports changes within the department. Assumes responsibility for assignment and views problems as challenges. Demonstrates awareness of behavior on the efficient functioning of the department. Supports department-based projects and quality initiatives. + Documents in the medical record according to established procedures. Performs assigned work in a timely and productive manner. Completes department clerical functions as needed. + Must routinely perform and be fully competent with the UPMC nursing core assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients.) PLUS point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, hospital-acquired condition & patient safety indicator. In addition, simple dressings, placement and removal of restraints, bladder scan, all specimen collections and ticket to ride (intra-hospital patient transportation). + Identifies and communicates learning needs to the unit director or direct leader. Requests assistance in planning and prioritizing activities as needed. + Access to medications is limited to the distribution of the medication to the nurse. + In addition to the required standard competencies, the Patient Care Technician will achieve and maintain competency and/or perform at least one (1) or more of the following advanced skills based on department operational need: phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrythmia, 12-lead EKG, and NG tubes clamping and removal. Required: + High school diploma or GED. + Must also have either: + One (1) year of general healthcare experience, OR + Six (6) months of experience as UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire/transfer/promotion for those with less than one (1) year of experience, OR + Enrollment in PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation, OR + Completion of a bachelor's degree in a health sciences field. + Successful completion of UPMC patient care technician class. + Successful completion of eRecord training. + Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred. Licensure, Certifications, and Clearances: + CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire, ACLS preferred. + Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) + NYS Staff Exclusion List (NYSEL) UPMC is an Equal Opportunity Employer/Disability/Veteran

Job Description Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life. Full-time: 227 Thorn Avenue, Orchard Park, NY SUMMARY OF POSITION FUNCTION: Primarily responsible for key accounting support activities including purchasing, accounts payable, vendor management, cash disbursements and cash receipts MAJOR DUTIES AND RESPONSIBILITIES: Process Purchase Requisitions for supplies, equipment and services for all Agency sites Process vendor and staff vouchers/invoices for payment Resolve vendor account issues and ensure compliance (background checks, W-9s and certificates of insurance) Accurate and timely data entry of cash receipts and disbursements and reconciling to weekly operating bank account transaction reports Manage various Agency assets (petty cash funds, bus passes, stamps) and physically distribute across sites Process staff training requests (registration, travel, accommodations) and arrange for per diem travel allowance Upload and maintain documentation of all related financial transactions to Business Central Participate in internal and external audits, preparing schedules, documentation, and responding to auditor requests Shared responsibility to provide back-up coverage of all Finance Specialist duties Other duties as assigned by supervisor or Executive Finance staff within specified time frame SKILLS/COMPETENCIES: Demonstrated skills in Microsoft Excel, Word, Outlook and experience with computerized accounting systems (Business Central or similar) Ability to complete extensive computer work requiring accurate and timely posting of detailed transactions daily Familiarity with general accounting principles Must be able to organize and prioritize duties effectively and work efficiently within defined timeframes Must exercise tact and diplomacy and maintain positive working relationships when dealing with internal staff, team members, external staff, consumers and Agency third parties Must demonstrate good written and oral communication skills EDUCATION REQUIREMENTS: Associate Degree in Business (or related field) or HS Diploma (GED) with experience EXPERIENCE: Associate Degree or HS Diploma with 2 years related experience COMPENSATION: $17.46/hr - $22.26/hr

GLPP Lakeshore Orthopedics is seeking a friendly and detail-oriented Office Assistant to join our patient-focused team. In this role, you'll be responsible for scheduling appointments, managing patient records, and supporting front desk operations to ensure a smooth and welcoming experience. The ideal candidate will thrive in a fast-paced environment and enjoy working collaboratively with staff and providers. If you're ready to make a meaningful impact in orthopedic care, we encourage you to apply. This full-time position will work Monday through Thursday from 8:00am to 4:30pm and Friday's from 7:30am to 4:00pm. Occasional travel to other office locations in Hamburg and Jamestown may be required based on staffing needs. Prior medical office experience is preferred but not required. _Title and starting pay rate of this position may vary based on years of experience._ Responsibilities: + Verify necessary information and records in the medical record and computerized scheduling system. + Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers. + Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions. + Maintain clean, orderly waiting area including beverage area and reading materials. + Prepare patient charts for upcoming appointments. + Answer telephone, screens calls, takes messages, and provides information. + Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. + Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing. + Answer questions regarding patient appointments and testing. + Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data. + Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. + High school diploma or GED is required. + 1 year work experience, preferably in a medical office setting. + Knowledge of medical terminology preferred. Word processing and computer experience preferred.Licensure, Certifications, and Clearances:UPMC is an Equal Opportunity Employer/Disability/Veteran

Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.

UPMC Chautauqua is seeking a Full-Time Behavioral Health Therapist I to join their Outpatient Chemical Dependency Department. This position will work Monday through Friday from 9:00am to 5:00pm with no weekends or holidays required. This position may require occasional travel to the Dunkirk clinic depending on departmental needs. The Behavioral Health Therapist plays a vital role on a collaborative care team, delivering comprehensive behavioral health assessments and evidence-based treatments to patients with behavioral health diagnoses. Services may be provided in a variety of outpatient settings, including traditional outpatient programs, primary care offices, or partial hospitalization environments - ensuring accessible, integrated care tailored to each patient's needs. Why UPMC Chautauqua? UPMC Chautauqua is proud to serve the Jamestown community with high-quality, compassionate care. As part of the renowned UPMC system, we combine the innovation of a leading academic medical center with the personalized service of a community hospital. At UPMC, your career is more than just a job - it's a path to growth and fulfillment. We offer a comprehensive Total Rewards Benefits package that supports your health, financial well-being, and work-life balance. From competitive pay and health coverage to retirement plans and tuition assistance, we invest in you. Plus, we ongoing opportunities for career advancement and professional development, you'll be empowered to grow your skills and shape your future within a leading healthcare organization. Sign-On Bonus Available for Behavioral Health Therapists! We value your commitment and expertise - and we're excited to offer a generous sign-on bonus to welcome you to the team: + $5,000 for a 1-year work commitment + $7,000 for a 2-year work commitment + $10,000 for a 3-year work commitment Join UPMC and make a meaningful impact while being rewarded for your dedication! _Title and starting pay rate of this position may vary based on years of experience and manager discretion._ Responsibilities: + Participates in the quality assurance and performance improvement activities of the program. + Completes clinical documentation on the same day of service delivery and provides clinical information to patient access representative personnel and insurance providers to ensure authorization for services. + Reviews cases and/or groups periodically, as well as serious clinical patient condition changes, with supervisor and other clinical personnel as indicated. + Assesses changing needs of patients per guidelines for outpatient and/or partial hospitalization programs and incorporates these into treatment plan and treatment plan review. + Under direct supervision, conducts assessments of new patients using the identified format for documentation and clinical decisions regarding treatment, interventions, and referrals, as instructed. Implements, improves, and adapts concepts, models, and constructs of treatment for application in service delivery to patients. + Provides individual and group therapy to patients in the program and engages families in the assessment and treatment processes when indicated. Provides education to patients on recovery. + Documents all assessments, treatment sessions, contacts, case management, and other work done on behalf of patients according to guidelines. + Discusses need for additional services with the clinical team to determine appropriateness of recommendations. Refers patients to other levels of care, community-based self-help programs for recovery, or other community social or human services as needed. + Participates in regular treatment team meetings to discuss clinical cases, review and update patient treatment plans, monitor therapeutic progress, and initiate recommendations for referral and continuing care. + Maintains daily records of clinical productivity in the program as instructed. + Creates a treatment plan that includes an effective continuum of therapeutic, supportive, and other services for the patients a variety and complexity of needs serviced by the program. Required: + Master's Degree in Psychology, Social Work, Counseling, Education in school counseling, or related field required. + Successfully completed the educational requirements as defined in practicing state's code. Preferred: + One year of clinical experience preferred. + Knowledge of psychiatric evaluation and assessment process, as well as application of current version of the DSM, preferred. + Experience in diagnosing and treating behavioral and psychiatric conditions preferred. Licensure, Certifications, and Clearances: + Passed the examination required by 49.11. relating to licensure examination. + Must sign a license agreement and be actively working to obtain the Licensed Professional Counselor (LPC), Licensed Clinical Social Work (LCSW), or Licensed Family Marriage Therapist (LMFT) within 30 months of hire. + New York SCR Application - Due within first week of Hire. New York State Fingerprint Check may work provisionally for 30 days. + NYS Fingerprint Check OASAS (NYFP2) + NYS Staff Exclusion List (NYSEL) + NYS Statewide Central Register of Child Abuse (NYSCR) UPMC is an Equal Opportunity Employer/Disability/Veteran