Analyst jobs at Spectrum Health - 1442 jobs

The Senior Epic Analyst - Beacon/Willow is primarily responsible for protocol and medication build and the configuration, implementation, and ongoing support of Epic Beacon (Oncology) workflows. This role collaborates closely with clinical teams, operational leaders, and IT colleagues to ensure Beacon functionality aligns with clinical protocols, medication management, and organizational objectives. The analyst serves as a key liaison between end users and technical teams to optimize workflows, troubleshooting issues, and support system enhancements. Principal Duties and Responsibilities: Lead protocol builds in Epic Beacon, including treatment plans, orders, and clinical workflows. (Protocols experience required) Support medication builds and other pharmacy workflows Partner with oncology clinical staff to understand protocol requirements and translate them into effective Epic workflows. Configure, maintain, and support Epic Beacon workflows. Participate in testing, validation, and optimization initiatives for new or updated Beacon functionality. Troubleshoot and resolve issues related to Beacon workflows, escalating complex problems as needed. Develop and maintain documentation, including workflow diagrams, build guides, and support materials. Collaborate with IT, pharmacy, and clinical teams to ensure successful adoption of system changes. Support ongoing training and education for clinical staff related to Beacon functionality. Participate in system upgrades, go-live activities, and optimization projects. Provide tier-two support and serve as a subject matter expert for Beacon users. Minimum Qualifications: Bachelor's degree or equivalent experience in healthcare, IT, or related field. 5 years of experience directly involved in Epic application support performing builds in the targeted application(s). Demonstrated experience with protocol and medication management/build in oncology or complex clinical workflows. Strong problem-solving, analytical, and communication skills. Ability to collaborate effectively with clinical, operational, and IT teams. Understanding of Willow medication build or prior Willow experience Preferred Qualifications: Experience working in a hospital or academic medical center environment. Familiarity with oncology medication management, chemotherapy protocols, and clinical decision support. Experience with Epic upgrades, testing, and optimization projects. Certifications: Epic Beacon and Willow - Required The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

*Employment Type:* Full time *Shift:* Day Shift *Description:* ***This is not a remote work from home position*** ***Monday - Friday, Day Shift Schedule*** Clinical Risk Management Analyst* *Mission Statement:* We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. *POSITION SUMMARY* The Clinical Risk Management Analyst is responsible for the overall patient safety and clinical risk management functions related to review and response to reported events. Responds to crisis situations that have patient safety and risk management implications and assists staff with problem solving. *EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:* * Experience in health care setting. * Bachelor's degree required (nursing, healthcare related degree is strongly preferred). * Master's degree preferred. * Certification (CPHRM) is preferred. * Registered Nurse preferred. * Ideally, the candidate will have 3-5 years in risk management / patient safety experience. *SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:* * Strong written and oral communication skills, strong interpersonal, motivational and conflict resolution skills. * Strong management and administrative skills. * Broad-based knowledge of hospital related regulatory compliance requirements. * Presentation skills, team player, ability to influence change without direct authority, and negotiation skills. *WORK ENVIRONMENT AND HAZARDS:* Office and/or Clinical Setting. Exposure Class I or II - dependent on service. *PHYSICAL DEMANDS:* Sedentary work: requires sitting, standing and walking. *WORK CONTACT GROUP:* All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies. *SUPERVISED BY: * Manager of Risk Management *SUPERVISES:* None *CAREER PATH: * Management *OPERATIONS/COMPLIANCE: * Is responsible for data management, investigation & reporting. Supports the education components of the facility's risk management program. Promotes the organizational patient safety initiatives. *LOSS PREVENTION/PATIENT SAFETY: * Navigates facility-wide systems for risk identification, investigation, and reduction. Organizes and manages facility-wide educational programs on health care risk management and related subjects for health care practitioners. Presents such programs in conjunction with the facility's education department or other organizations. Maintains a network of informational sources and experts; performs risk surveys and inspects patient care areas; reviews facility to assess loss potential. Works with leadership to develop risk mitigation plans associated with litigated claims. Ensures that patient care-related incidents are reported to Trinity System Office, CMS, and/or the Department of Health as required by law. *Specific Activities* * Conducts case finding by daily review of reported events and other information retrieved from other sources (i.e., verbal report, phone report, electronic submissions from MIDAS, and other referrals) and initiates appropriate follow-up. * Communicates with regulatory agencies, as needed, including, but not limited to: the NYS Department of Health (DOH), FDA, and others. * Coordinates overall functions including but not limited to: NYPORTS, NIMRS, Justice Center, STARS/ClearSight, Centers for Medicare and Medicaid Services (CMS) death reporting in restraints; ensuring that reporting criteria are met. * Demonstrates a strong ability to identify, analyze and solve problems. * Uses appropriate tools when conducting root cause analysis, failure mode and effect analysis, gap analysis, other risk assessments. * Promotes an environment of learning and safety. * Is readily available to all staff as a resource. * Competent with data display and analysis * Additional duties as assigned. Other duties as assigned- including but not limited to supporting clinical risk management (such as event review, event reporting, oversee/facilitate causal analysis (root causes analysis, apparent cause analysis, common cause analysis), event management, other loss control/loss prevent activities. Pay Range: $31.50 - $44.35 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

The Epic Research Analyst I will be the principal analyst for the Epic Research module and the Research departments systems that might interface into Epic. They should have a thorough understanding of available technology, tools, and existing designs. This position is a full-time/salaried opportunity based in Hicksville, Long Island. Onsite schedule for the first 90 days, hybrid thereafter with 2 remote days. Duties and Responsibilities: 1. Provides guidance, expertise, and solutions related to available system options for build requests throughout all phases of the project development cycle. 2. Works closely with client management, clinical end users, operations, and leadership to identify and specify the complex business needs and processes for diverse development of workflows within the EHR as it applies to Research. 3. Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions for the systems design. 4. Performs analysis and system design. May code new or modified programs, reuse existing code with program development software alternatives and/or integrates purchased solutions. 5. Documents, tests, implements, and provides on-going support for the applications. 6. Provides highly technical consulting and leadership in identifying and implementing new uses of information technologies that assist the functional business units in meeting their strategic objectives. 7. Acts as expert technical resource to development staff in all phases of the development and implementation process. 8. Performs related duties as assigned or requested. Requirements: · Education: Bachelor's degree, or an equivalent combination of education and work experience. · Epic proficiency or certification in Epic Research module · Strong understanding of Epic integration with various external platforms and systems · Strong communication, organizational and leadership skills

The Prospect Management Analyst is a core member of the Trust's prospect management team, responsible for establishing protocols for best practices, devising and leading training for end users. Oversees data integrity and workflow practices between frontline and operational teams, gathering and translating business requirements for report modifications and analytical tools. Responsible for admin of global processes in the Prospect module of Blackbaud CRM, as well as oversight of established portfolio management procedures. Devises and conducts routine auditing and analysis on data in the Prospect Management domain, which underlies performance metrics for gift officer activity and efficacy and related analytics. Responsibilities The Prospect Management Analyst plays a key role in establishing and maintaining the core competencies of Trust staff related to CRM, our integrated enterprise data platform. Consistently meeting business, reporting, and analytics requirements of the Trust's fundraising management Designs and creates policy and procedure documents emanating from Trust Data Governance Business Rules for Prospect Management (plans) domains Maintains version control of documents and modifications as practices evolve As the key trainer and technical support for Trust administrative staff, the Prospect Management Analyst supports gift officers across all business units, as well as dissemination and communication of changes in business practices (as needed) to Trust admin staff Leads the records administration of prospect management metadata in CRM conducting bulk uploads and changes, diagnoses integrity and QC issues recommending solutions. Delegates and supervises administrative staff as necessary for fulfillment of prospect management records diagnostics, corrections, and entry projects Sets the agenda for bimonthly “CRM Q&A's” with admin staff, featuring Directors and Senior Directors from Data Steering Committee Participates with Records Management, Prospect Management and other Data Governance task teams as appropriate Education Requirements A Bachelor's degree and a min of 3 years in a fundraising or direct sales business environment are required. The knowledge of theories, principles and concepts and technical proficiency typically acquired through 2-3 years of experience using an enterprise‑level relational database is required. Experience Direct oversight of functions related to data admin, data integrity, and records management preferred Experience with Blackbaud CRM and Tableau Understanding of and experience with process management and/or process improvement concepts, and commensurate related skills including communication, coaching ability, persistence, critical thinking and ability to see the big picture Strong communication, writing, formatting and editing skills and proficiency in writing and/or editing training and support documentation that emphasizes orderly presentation of information and clear instructions. The ability to prioritize, manage multiple tasks, and work under pressure to meet deadlines. May require oversight of entry level and/or temporary data entry operators. May require oversight of learning pathways for administrative and frontline staff related to their proficiency in using CRM to manage their prospects and prospect portfolios. The ability to collaborate with immediate team members as well as Trust staff, donors and volunteers #J-18808-Ljbffr

This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components). Uses regular judgement and discretion to collaborate with customers in order to: Understand capability needs; Gather project specifications; Create business cases; Translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities); Analyze data to determine business problems, trends, or opportunities for process improvements; Create/execute test cases; Provide root cause analysis and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The incumbent identifies, documents, and resolves risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Builds organizational and platform knowledge in one or more disciplines to advance professional track career. Uses functional and organizational knowledge to mentor junior resources. Requires thorough understanding of end systems impact of changes across multiple systems, clinical disease process, and healthcare data. As a **Clinical Business Systems Analyst** , you will play a critical role in shaping the digital healthcare strategy for the organization and our clients. You will be responsible for fostering strong partnerships with stakeholders, providing expert consultation on the design and feasibility of our clinical digital healthcare products, implementing large scale data exchange initiatives, and providing development and operations support. This role involves translating intricate clinical requirements into clear, actionable plans for product and technical teams. Our products are designed for clinical identification and stratification and facilitating precise member routing to in-person, telephonic, and digital outreach programs. Your contributions will directly impact our ability to deliver impactful member outreach. **ESSENTIAL RESPONSIBILITIES** + Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design. + Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need. + Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts. + Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle. + Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation. + Other duties as assigned. **EDUCATION** **Minimum** + Bachelor's Degree in Business Management, Information Systems, or closely related field **Substitutions** + Degree in Nursing, Informatics, Business Management, Health Administration, Public Health or related field **Preferred** + None **EXPERIENCE** **Minimum** + 3 - 5 years in IS/IT or Healthcare **Preferred** + 1 - 3 years in Lean/Six Sigma experience + 1 - 3 years in the Health Insurance Industry + 1 - 3 years in the Healthcare industry **LICENSES OR CERTIFICATIONS** **Required** + None **Preferred** + Six Sigma + Project Management Professional (PMP) + Clinical License **SKILLS** + Analytical Skills + Problem-Solving + Communication Skills + Report Writing + SQL + Agile Methodolgy + Agile Project Management + Manage Multiple projects concurrently + Proven ability to effectively juggle multiple competing projects + Strong planning and execution + Data Exchange **Language Requirements (other than English)** None **Travel Required** 0% - 25% **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS** **Position Type** Remote Teaches / trains others regularly Rarely Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Rarely Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $57,700.00 **Pay Range Maximum:** $107,800.00 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J270367

Epic Patient Access Analyst will be responsible for building and testing implementations, and optimization of the module. He/she must be a subject matter expert in the following Epic Patient Access core modules: Cadence, Grand Central and Prelude. Job Responsibilities: Provides application, workflow build and process expertise through knowledge sharing, guidance and training. Provides support, analysis, configuration, development, testing and implementation services for multiple applications with users, technologies and complexities. Identify system optimization and enhancement opportunities and collaborate with users, vendors and other IT analysts in order to design and implement effective solutions Performs work that is complex and cross functional in nature. Analyzes, develops, tests and implements solutions while adhering to change control and testing methodologies and all other related documentation standards. Communicate with stakeholders from requirements to implementation. Resolve application issues and escalate complex ones as needed. Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Required Education: BS Degree Experience: Requires at least 1+ years of related experience: EPIC Cadence, Grand Central and/or Prelude proficiency/certification required Required Skills and/or Experience: Good Written/Oral Communication Skills Good Interpersonal Skills Strong Project Management Skills Good Leadership Skills Strong Knowledge of the Clinical/Hospital Environment Strong Problem Solving and Analytical Skills WORK LOCATION: Hicksville, NY WORK SCHEDULE: Hybrid with 2 remote days after 90 days from start date SALARY RANGE: $75K - $120K

This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island. The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users. Education: • Bachelor's degree preferred, or equivalent experience. Experience: § Requires at least 1+ years of related experience: Ambulatory proficiency/certification required MyChart experience a + Ambulatory orders/order transmittal build knowledge a + Knowledge and Skills: • Possess clinical application knowledge and experience • Positive attitude, detail oriented, self-motivated, critical thinker • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base • Basic presentation skills • Ability to interact and develop relationships with intra-departmental teams • Effectively communicate in both oral and written form to a widely diverse audience • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight • Excellent customer service skills • Ability to multi-task effectively in a rapidly changing environment

Sr. Incentives & Strategy Analyst page is loaded## Sr. Incentives & Strategy Analystlocations: Remote USAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100531**GoodRx is the leading prescription savings platform in the U.S.**Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions.Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.## About the Role:We are seeking a strong *Sr. Incentives & Strategy Analyst* to design, evaluate and optimize our incentive programs. This individual will drive insights from data to support strategic decisions and reporting for GoodRx's two consumer incentive programs, Consumer Discounts and Rewards, which together drive over $15M in incremental revenue each year. This role will work cross-functionally with teams including Finance, Pricing, Product & Design to shape the evolution of these programs, from how they are managed & optimized internally to how they are presented to our users. A strong analytical foundation is essential, along with the ability to to dive deep into data to measure and improve program impact. This role is best suited for an enthusiastic problem-solver who is energized by tackling ambiguous business challenges and who can communicate effectively with stakeholders. ## Responsibilities:* Identify opportunities to optimize and expand incentive programs; translate data into insights to guide decision-making and partner with Product & Design teams to implement improvements.* Determine the incremental value driven by incentive programs by analyzing fill patterns and user journey behavior* Optimize consumer discounts by evaluating pricing economics and adjusting discount levels to maximize impact and efficiency.* Monitor ongoing program performance, identifying key trends, drivers, and areas for intervention.* Produce weekly and monthly reporting on performance, insights, and trends.* Present biweekly status updates to senior leadership.## ## **Skills & Qualifications:*** 5+ years experience in an analytical role collaborating with multiple stakeholders* Advanced SQL, Excel, and PowerPoint proficiency* Dashboarding & data visualization skills (Tableau, Looker, etc.)* Exceptional written and oral communication skills* Ability to influence cross-functional partners by translating data into actionable insights* Experience in any of the following is a plus: - Analytics at a technology or healthcare company - Experience with loyalty or discount programs All GoodRx employees are responsible for reviewing and complying with all Company safety and security policies and procedures, being vigilant and observant of potential security threats (including phishing attempts) and proactively communicating with the Security Team to raise any concerns.At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.San Francisco and Seattle Offices:$119,000.00 - $179,000.00New York Office:$109,000.00 - $164,000.00Santa Monica Office:$99,000.00 - $149,000.00Other Office Locations:$89,000.00 - $134,000.00GoodRx also offers additional compensation programs such as annual cash bonuses or commission, and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!We're committed to growing and empowering a more inclusive community within our company and industry. That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don't necessarily check every box outlined in the job description. Please still get in touch - we'd love to connect and see if you could be good for the role!GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at accommodations@goodrx.com.We prioritize candidate safety. Please be aware that all official communication will only be sent from **@****goodrx.com** or ************************addresses.GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit .**We help Americans get the healthcare they need at a price they can afford.**We believe everyone deserves affordable and convenient healthcare. We build better ways for people to find the best care at the best price. Our technology gives all Americans - regardless of income or insurance status - the knowledge, choice, and care they need to stay healthy. We're here to help.Come and help us create the future of healthcare. #J-18808-Ljbffr

All Star Healthcare Solutions is seeking a GI to assist with locums in Pennsylvania.Job details include: Coverage starts January 2026 On going 24 hr Call coverage & Rounding Friday to Friday coverage EMR: Epic BC/BE Must have active PA license All Star Healthcare Solutions benefits Competitive pay Malpractice coverage Full service agency Paid and coordinated travel services 24/7 professional and reliable service Dedicated, specialty specific consultants Member of NALTO Founded in 2003, All Star has grown into a full service, award winning staffing company with more than 22 years of proven success. Today, we serve 450,000+ providers and facilities nationwide. Here, it's not just about covering shifts it's about building lasting partnerships and supporting careers that are happier, healthier, and more rewarding.

Epic System Analyst (Rehab) The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications. This position will develop, implement, manage and provide ongoing support for clinical information systems. Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality. Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope. This position will interact with clients and build problem solving partnerships with clinical and business providers, customers and colleagues, while working independently building system components, testing, documenting, and ensuring 24/7 system support and maintenance. Education - Preferred Epic proficient/certified in Rehab. Required Epic proficient/certified in EpicCare Inpatient or Ambulatory. Bachelor's degree in information technology or related field (or equivalent combination of education and experience) preferred. Experience - Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems. Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management. Hands on Epic clinical systems experience desirable. Prefer prior experience working on project team, clinical systems support, and general knowledge of healthcare information issues. Knowledge/Skills/Abilities - Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications. Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems. Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products. Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety. Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies. Ability to respond to changing demands, priorities, procedures and technology. Able to lead groups to make key decisions. Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems. Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities. Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills. Ability to establish and maintain effective working relationships with co-workers, supervisors, and users. Project management and planning expertise. Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. As a GRC Analyst II, you will play a crucial role in supporting the development, implementation, and maintenance of our Governance, Risk, and Compliance (GRC) program. Working under the guidance of the GRC Senior Manager you will assist in various activities, including policy development, risk assessments, compliance framework implementation and monitoring, and audit coordination. Step into a role that empowers you to build a well-rounded foundation in GRC, explore multiple facets of the field, and sharpen your skills in specialized areas such as risk management or standards program management. Your sharp eye for detail and strong analytical mindset will play a pivotal role in strengthening our security and compliance initiatives.RESPONSIBILITES: Assist in the development and implementation of GRC standards, frameworks and regulations (SOC2, ISO 27001, NIST Cybersecurity Framework, HIPAA, PCI DSS, etc.) to support business objectives, aligned with industry best practices and regulatory requirements. Assist in conducting risk assessments, supporting the development and adherence of risk mitigation strategies, and maintaining the risk register. Support ongoing compliance monitoring activities to ensure adherence to internal policies, relevant regulations, standards, and contractual obligations. Assist in evaluating and managing risks associated with third-party vendors and service providers through vendor risk assessment processes. Provide support in incident response activities, including documentation, coordination, and post-incident analysis as directed. Assist in the development and delivery of security awareness and training programs to educate employees on security policies, procedures, and best practices. Support audit activities by gathering evidence, conducting preliminary assessments, and assisting in the remediation of audit findings. Manage and resolve GRC support tickets promptly and efficiently. Participate in the review, development, and maintenance of security policies, standards, and procedures to ensure compliance with regulatory mandates and industry standards. Maintain and update GRC standard operating procedures to ensure consistency and efficiency. Identify areas for process improvement within the GRC program and assist in implementing enhancements to improve effectiveness and efficiency. Work cross-functionally with IT, Engineering, Legal, HR, and other stakeholders to document and validate compliance controls and support their implementation within the GRC platform. Leverage AI and automation tools to enhance compliance monitoring, reporting, evidence collection, and risk analysis. QUALIFICATIONS: Bachelor's degree in Information Security, Computer Science, or related field. Compliance and security certifications (e.g., CompTIA Security+, CISSP, CISA, CISM, CRISC, other GRC certifications) a plus. Minimum of 3 years demonstrated experience in GRC is mandatory. Strong understanding of GRC concepts, principles, and practices. Familiarity with using and or administrating GRC tools is a plus. Demonstrated familiarity with relevant regulations, standards, and frameworks is required (e.g., GDPR, SOC2, ISO 27001, NIST Cybersecurity Framework, PCI DSS, HIPAA). Prior healthcare compliance experience and knowledge of HIPAA and or HITRUST is a plus. Excellent analytical and problem-solving skills with attention to detail. Effective communication and interpersonal skills, with the ability to establish relationships and collaborate with cross-functional teams. Detail-oriented with superior organizational and time-management skills - balancing multiple projects, deadlines, and requests. Proven ability to navigate ambiguity and complexity, turning uncertainty into clarity and actionable insights. Driven with a pro-active and results-oriented approach, demonstrating a can-do attitude and determination to succeed. Familiarity with Jira or other project management tools for organizing and managing daily work and projects is preferred. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success. The U.S. base salary range for this full-time position is $85,000 - $135,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements. Learn more about WHOOP .

About Client: They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!! Job Title: Health Payer Technology Medicare Consultant Job Level: Senior Level Job Description: THIS IS WHAT YOU WILL DO... You will be adapting existing methods and procedure to create possible alternative solutions to moderate complex problems. You will design and implement solutions that are Medicare complaint. You will be understanding the strategic direction set by senior management as it relates to team goals. WE ARE LOOKING FOR SOMEONE.!! Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Who is experienced in systems and processes required to support health plan! Who is currently in Medicare/ Medicaid! Who holds 2+ years Program management, full lifecycle project, SDLC, Agile, Waterfall, SCRUM experience! Who holds 2 years experience with Medicare systems and technologies with formal consulting! Qualifications Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Health Payer Technology Medicare Consultant Job Level: Senior Level Job Description: THIS IS WHAT YOU WILL DO... You will be adapting existing methods and procedure to create possible alternative solutions to moderate complex problems. You will design and implement solutions that are Medicare complaint. You will be understanding the strategic direction set by senior management as it relates to team goals. WE ARE LOOKING FOR SOMEONE.!! Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Who is experienced in systems and processes required to support health plan! Who is currently in Medicare/ Medicaid! Who holds 2+ years Program management, full lifecycle project, SDLC, Agile, Waterfall, SCRUM experience! Who holds 2 years experience with Medicare systems and technologies with formal consulting! Qualifications Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Additional Information All your information will be kept confidential according to EEO guidelines.

Based in the heart of downtown Lowell, Lowell Community Health Center is currently hiring for a Health Data Analyst within in Clinical Informatics Department With nearly 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of January 2013. The Health Center is a diverse, community-based health care agency. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting. Job Description As an integral part of the Clinical Informatics department, the analyst will support the manager by providing clinical quality analysis to support the promotion of improved service and clinical outcomes. Essential Duties and Responsibilities Provide excellent customer service to staff and patients. Understand programs and evaluate EHR documentation to assess areas for improvement in patient level and clinical level data documentation and reporting. Collect and analyze data from our electronic health record (EHR) system (eClinicalWorks), to facilitate ongoing improvement in the provision of care across all direct patient care services. Design specifications for new reports.Modify existing reports as necessary. Validate new system reports. Facilitate the coordination, collection, and analysis of process and outcome data, for frequent reporting of clinical related data. Assist in developing systems and procedures to deliver quality metrics to clinical users when needed. Present product and analyses to internal and external stakeholders as required. Represent the organization at external meetings and events as needed. As a good steward of the data, work to ensure appropriate use and understanding of clinical data provided. Be able to keep abreast of professional information and technology through workshops and conferences. Work on assigned projects as needed, such as the Children's Mental Health Initiative (CMHI) Project. Qualifications The Health Data Analyst will possess a bachelor's degree in health IT, business or a healthcare related field. Training in Health Informatics, allied health, or other related field is preferred. A master's degree is desired but not required. A minimum of three years working in a healthcare setting is desired. Exposure to electronic health record system reporting tools is highly desired. Must have experience in Microsoft Access and Excel. Experience with database applications to perform data analysis is ideal. This position is grant funded for the first 1.5 years, then will be budgeted for by Clinical Informatics. Additional Information Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.

About Client: They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!! Job Title: Health Payer Technology Medicare Consultant Job Level: Senior Level Job Description: THIS IS WHAT YOU WILL DO... You will be adapting existing methods and procedure to create possible alternative solutions to moderate complex problems. You will design and implement solutions that are Medicare complaint. You will be understanding the strategic direction set by senior management as it relates to team goals. WE ARE LOOKING FOR SOMEONE.!! Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Who is experienced in systems and processes required to support health plan! Who is currently in Medicare/ Medicaid! Who holds 2+ years Program management, full lifecycle project, SDLC, Agile, Waterfall, SCRUM experience! Who holds 2 years experience with Medicare systems and technologies with formal consulting! Qualifications Who holds 4 years of experience as a consultant! Who holds consulting experience in US Healthcare Payer market! Who holds 2+ years' experience in US Payer operations & US Payer system implementations! Additional Information All your information will be kept confidential according to EEO guidelines.

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking an Outreach and Enrollment (O&E) Analyst. Under the direction of the O&E Leadership, the O&E Analyst will perform patient engagement efforts and data analytics for patients of Greater Lawrence Family Health Center (GLFHC) who are assigned to the C3 Accountable Care Organization (ACO). The O&E Analyst will oversee and ensure the outreach and enrollment process for new and existing members in need of MassHealth renewal applications. The O&E Analyst will outreach to members that are identified by MassHealth whose coverage will be terminated with C3 and MassHealth for failure to resolve the MassHealth Request for Information, ensuring appointments are scheduled for individuals to complete the needed steps. This position is responsible to conduct outreach and education with community partners and at community events to ensure health insurance coverage for members. Nights and weekend may be required. Outreach to uninsured patients and patients who are due for MassHealth renewals and redetermination. Provide enrollment assistance (including but not limited to completing coverage applications, gathering required documentation and troubleshooting the enrollment and renewal process) for GLFHC patients and C3 members. Attend community events in order to facilitate education and enrollment of C3 members. Follows up with patients as necessary to determine insurance coverage status. Continues to assist patients as necessary. Provide structured and accurate patient education on health coverage, engage in follow-up and offer renewal assistance for enrolled individuals. Attend and successfully complete all required training programs; participate in ongoing conference calls, webinars, and other professional development opportunities to remain current with regulatory requirements. Follows-up with patients and C3 members to determine insurance status after enrollment assistance, and tracks and documents success rates. Qualifications Bilingual/bicultural (English/Spanish). Proficient verbal and written skills in both English and Spanish. Experience working with health insurance options. Experience building relationships with community agencies. Experience in planning and implementing projects and coordination of functions and setting goals and meeting timelines promptly. Knowledge of community resources. Certified Application Counselor (CAC) certified or willing to become CAC certified within 2 months of hire. Must be able and willing to travel as needed, have dependable transportation, a valid driver's license, and proof of automobile insurance. Education High School Diploma. Associates degree preferred in a human services field or equivalent experience. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Recognizing the 340B Program is highly complex and constantly evolving, those working with the Program must possess a high level of specialized training and a solid knowledge base. Mass General Brigham (MGB) is committed to a formalized 340B enterprise-wide program serving as the institutional expert and authority over 340B Program services. Program goals of ensuring the greatest cost savings returns while maintaining the utmost compliance are supported by 340B Analysts. The 340b Analyst 2 is responsible for providing ongoing program development and coordination support. responsibilities include but are not limited to 340B baseline knowledge, drug purchasing, inventory processes, monthly reporting, split-billing software maintenance, manual and robotic audits, contract pharmacy relationships, dispensing monitoring in both outpatient and inpatient settings, and all areas of program compliance. The analyst will be required to be competent in all enterprise softwares as well as have thorough knowledge of all categories of covered entity status. • Help manage and lead along with the MGB 340B Program Lead the 340B MGB Oversight Council and to each institutional compliance authority regarding adherence to the qualifications to the details, policies, and procedures of the 340B Program regulations and guidelines. • Manage and maintain consistent improvment for the overall efficiency, value, and internal support of the program. • Develop reports and lead the analysis (cost analysis, trends, and forecasts) used to educate staff and give strategic guidance to Pharmacy and Hospital leadership. • Responsible for routinely monitoring all areas of 340B outpatient use with Pharmacy Supply Chain and Finance to ensure maximum participation continually looking for additional qualified areas. • Monitor utilization records and purchasing accounts to ensure the billing extract data and split billing software are working appropriately and compliantly. • Ensure use of 340B priced products in all qualified outpatients, implementing procedures for pricing exclusions, product shortages requiring alternative products, filtering out non-eligible transactions including, but not limited to, drugs used to treat patients during inpatient care, Medicaid patients, drugs associated with manufacturer rebates, drugs provided free by manufacturers, those provided at non-eligible locations, or written by non-eligible providers. • Develop process of continually reviewing 340B account records for exceptions, drugs required to be purchased at WAC, quickly detecting, and addressing costly changes or over purchasing on WAC. Monitor GPO utilizations and purchases for compliance to GPO Prohibition if required. • Assist and monitor buyers as they replenish inventory in the mixed-use settings to see those appropriate accounts (e.g., WAC, GPO, and 340B) are used. • Comply with all track-and-trace legal requirements of the Drug Supply Chain Security Act for purchasing and distribution of drug products. • Establish routine up-dating of the CDM/crosswalk for new products, product changes or errors thus ensuring the accuracy of the utilization report and split-billing process. • Through financial analysis, strive to recognize the value opportunity of the 340B program and track the overall financial impact to the organization. • Collaborate with other 340B Program analysts to develop daily, monthly, quarterly and yearly audit metrics ensuring compliance with 340B program requirements and guidelines. • Participate in constant (daily and monthly) self-audits of 340B pharmacy operations documenting procedures for presenting and resolving reconciliation issues as they arise during the monitoring and reconciliation process. • Communicate, along with the entire 340B Program team, to all MGB staff the purpose and importance of the 340B program, establishing a clear way for them to address their problems, concerns or suggestions for improvement. • Develop and foster working relationships with internal working counterparts (IT, Internal Audit, Accounting and others) to facilitate productive exchanges of information to improve program efficiency and promote program compliance. • Provide data, information and reports as needed for other business units within the organization. • Attend conferences and meetings as requested, regularly monitor HRSA and OPA publications and websites as well as the professional media, literature, and peers to insure the 340B Pharmacy team has the latest information regarding interpretations, rulings, suggestions, and progressive ideas for improving participation. •Other duties as assigned Qualifications Bachelor's degree in business, accounting, finance, healthcare or related field Advanced degree is a plus 5 years of compliance, business, finance, or related experience preferred Excellent verbal and written communication skills Proficiency with Excel is required; familiarity with data query/data management, PowerPoint and Tableau is helpful Conceptual, analytical and problem-solving skills with the ability to create forecasts and models in a complex environment are required High comfort level with challenge and change, meeting deadlines Tact, diplomacy, and ability to work with individuals at all levels of hospital and medical staff Flexibility of work hours when required Ability to work with confidential information Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds an levels within and external to the organization Strong problem solving skills Requires minimal direction from leadership and possesses the ability to learn quickly Additional Job Details (if applicable) • M-F Eastern Business hours required for hybrid role. On-site in Somerville, MA with 3 times a week on-site and 2 days WFH - subject to variation per business needs. • Quiet, secure, stable, compliant work station required Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Under the direction of the Director of Ambulatory Care Quality and Growth, the Population Health Analyst I will design and implement clinical and financial analyses to improve patient care and meet strategic business goals. The Data Analyst will use a data-driven approach to support Quality and Performance Improvement program activities and guide population health and value-based initiatives in Ambulatory Care. This position collaborates with other stakeholders to gather data, run analytic reports, and contribute to the analysis and interpretation of results. This includes reviewing patient charts to identify gaps in care and developing reports and analytics to support frontline staff and clinical operations. Candidates must have knowledge of healthcare settings and be able to communicate analysis findings to internal stakeholders. Collaborate with leadership, practice management, IT, and other stakeholders to collect and analyze data to improve the quality of clinical care. Support the collection and transfer of data with internal and external IT stakeholders. Manage daily, weekly, and monthly data-management tasks. Run dashboards, reports, and data analysis using data extracts from a range of sources. Produce and distribute pre-visit planning reports to clinical and patient-facing teams to guide patient care and improve care quality and performance. Review electronic medical records to confirm if patients are missing services, and develop reports for scheduling, or a supplemental data report where care has already been provided. Communicate the findings of reports, explaining technical results to front-line staff. Conduct analyses as requested by the Director. Support special quality improvement projects in Population Health and Ambulatory Care services and take ownership for agreed project activities. Play an important role on the Population Health cross-functional team, helping to develop recommendations for leadership. Develop presentations, diagrams, and flowcharts for clinical staff to follow. Support the EPIC electronic medical record development and implementation. Attend scheduled department and division meetings and participate as appropriate.

Serves as a team member supporting the Epic Cheers and/or MyChart applications and its end-users. Work requires an understanding of operational workflows and how they interact with Epic systems. The Analyst I assists with basic configuration tasks, troubleshooting, and ongoing maintenance under the guidance of senior team members. This Epic Analyst I will be responsible for: * Area Resource: Supports assigned operational areas with foundational knowledge of the Epic Cheers Campaigns / MyChart application. Understands the context and relationships between operations and Epic functionality. Assists in resolving routine issues and escalates more complex problems to senior analysts as appropriate. * Build Support: Outlines basic build needs and identifies key considerations. Assists in estimating time for completion and proposes initial solutions for team or management review. * Triage & Troubleshooting: Participates in ticket triage by conducting initial review of incoming issues. Performs first-level analysis for standard or moderately complex requests and identifies when a request requires project-based work. * Configuration & Templates: Performs basic build and configuration tasks following departmental protocols. This may include modifying rules with limited variables, updating visit types, or creating templates based on established standards. Documents decisions, updates business rules, and assists with preparing user-facing documentation. Conducts unit testing on own work and collaborates with team members for additional QA. * Integrations & Upgrades: Supports tasks related to integrations affecting the Epic application. Researches basic functionality within Epic and vendor systems. Participates in application upgrades by reviewing release notes and identifying relevant changes. Assists in creating and updating test scripts. Escalates findings to senior team members or the manager. * Communication & User Support: Maintains clear communication with end-users regarding application issues. Helps explain straightforward topics and participates in recurring meetings with Epic representatives as needed. Gathers feedback from super-users and may assist in providing training to user groups under guidance. Qualifications: * Epic certification in Cheers Campaigns and MyChart * Bachelor's degree, OR * Associate's degree plus 2 years of related experience, OR * High school diploma/GED plus 4 years of related experience. * Minimum of 1 year of experience supporting Epic Cheers Campaigns and/or MyChart in an operational or IT capacity, including template management or basic build work. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.