Spectrum Health jobs in Worcester, MA

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $23.00 - $26.44 - $31.28 **Summary:** The Outcomes Associate has knowledge and skills in computers, database management, research data collection, and presentation. Must possess strong interpersonal skills and time management capabilities. Education requirements: A bachelor's degree is preferred, and past experience is strongly considered. Adheres to system and department compliance policies and any applicable laws and regulations. The Outcomes Associate provides exceptional service to internal and external customers. Will effectively perform data abstraction and input for registries/databases and execute data management responsibilities. The incumbent will assist with data collection/management required to support research projects. Works effectively as a team member and shares workload in an equitable manner. Demonstrates an understanding and skill in the use of data management and retrieval for the Neurosciences specific program This description covers the essential functions of the position. The incumbent is expected to perform other similar and related duties as assigned. **Job Responsibilities:** **1)** Coordinates all aspects of data maintenance for the quality outcomes office and assigned projects **2)** Monitors the collection of all assigned variables in an accurate and timely manne **3)** Collate variables into a clearly presentable format for review. **4)** Formats necessary data for research presentations as requested by the Neurosciences program coordinator, Outcomes RNs, Service Line Leaders, or Physician partners **5)** Prepares data for presentation to Performance Improvement teams and selected service leaders on request. **6)** Is knowledgeable regarding computer software and works in tandem with the System Administrator and IS to manage and troubleshoot the clinical outcomes database. **7)** Acts as hospital liaison with state and national databank registry organizations and stays current with membership requirements **8)** Submits specified outcome data to state and national data registries per program requirements. **9)** Perform data abstraction and input for registries/databases and execute Neurosciences specific program data management responsibilities **10)** Demonstrates positive interactions with patients, physicians, and staff. **11)** Organizes records so that an audit may be conducted at any point without special effort. **12)** Demonstrates respect for patient confidentiality and rights. **13)** Demonstrates strong interdepartmental/intradepartmental collaboration and internal customer responsiveness **14)** Works in tandem with Outcomes RNs to ensure completeness of data collected for internal needs as well as external submission processes. **15)** Organizes and transmits data within HIPPA guidelines on time and in a smoothly organized fashion. **16)** Makes data available internally. **17)** Maintains accurate and complete patient records as required by department policies. **18)** Assists with data collection/management required to support research projects. **Qualifications** Unless otherwise required by certification, licensure, or registration, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the minimally required education and/or experience listed in the Qualifications section below. **Minimally Required Education:** Associates Degree **Preferred Education:** Bachelor's degree **Minimally Required Experience:** Two years in Health Care **Preferred Work Experience:** Strong experience in Customer Service as well as related experience. **Skills and Competencies:** Speaks clearly, Computer, Telephone, Data Entry, Medical Terminology **Education:** Associates Degree (Required) **Certifications:** **Equal Employment Opportunity Employer** Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Full Time / Part Time: Per Diem Shift: Third Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $20.38 - $25.77 - $33.66 Summary: Location: Baystate Medical Center; Springfield MA Schedule: Per diem position requires full Spanish/English fluency and training will be provided on the job if hired. No experience required. Per diem interpreters must be available 8p-6a M-F and 24/7 on weekends each 4-6 weeks. Additionally, expected to pick up at least two shifts each month during the day, evening, nights or weekends as needed. Provides oral interpretation and limited written translation between limited English proficient (LEP) patients and their families and English-speaking providers and other members of the patient care team. Will provide minimal clerical assistance to the department as necessary. Must have proven verbal and written fluency in English and a second language. Must possess excellent customer service skills, be able to work independently, be able to multitask, and be a self-starter. Will follow the national standards of practice and ethics as defined by the National Council on Interpreting in Health Care. National certification as a medical/health care interpreter is preferred. Adheres to federal and state laws regarding medical interpreting as well as system and department policies. Is courteous and helpful in all interactions with patients, visitors, and coworkers. Observes and promote BH organizational standards of behavior. Adheres to all system and departmental compliance policies and any and all applicable laws and regulations. Required to perform other duties as assigned. Management has the right to add, remove, and/or change responsibilities at any time. Although not required at hire, has 12 months to gain experience and knowledge and then must obtain the highest level of national certification for the individual's language pair as a healthcare/medical interpreter from either national organization providing testing within 18 months of hire. Subsequent to obtaining national certification, one must fulfill continuing education unit (CEU) requirements to maintain it. If not fully certified CHI/CMI (written and oral), must take an oral certification exam within six months of when it becomes available for language pair. Job Responsibilities: 1) Provides fluid consecutive or simultaneous verbal interpretation to assist patients, families, and providers. Follows national standards of Accuracy, Confidentiality, Impartiality, Respect, Cultural Awareness, Role Boundaries, Professionalism, Professional Development, and Advocacy. 2) Spot/Sight translates only brief passages of up to 3 paragraphs. Forwards frequently used documents/instructions to Interpreter & Translation Services for translation. 3) Documents interpreting encounters in electronic medical records and other systems as required by the department during or at the end of each shift with at least 80% accuracy. 4) Functions as a team member both within the health system as well as with Interpreter and Translation Services. Informs departmental office staff of his/her availability between encounters and returns to the office if possible or if requested. Logs in to automated call distribution telephone line when in the main office. Responds as appropriate to requests for assistance by other interpreters. Responds to pages by anyone within 5 minutes to assess need. Accurately documents appointment requests by phone onto paper forms or other means required. Checks BH e-mail daily or at a minimum each time s/he works. Assists with clerical duties as needed or assigned. 5) Attends at least 9 monthly Interpreter & Translation Services staff meetings each year. Attends a minimum of 10 hours of a medical interpreter or related training during the first 12 months after hire and works toward national certification. Studies medical terminology in English and target language continuously. Required Work Experience: 1) None Preferred Work Experience: 1) 1 year Skills and Competencies: 1) Above average written and oral fluency in English and at least one other language 2) Must be able to move swiftly throughout the hospital and outpatient locations 3) Must be able to translate brief passages (no more than 3 paragraphs) from English to the target language or target language to English 4) Must be able to move swiftly throughout the hospital and outpatient locations 5) Within 18 months of hire, must obtain the highest level of national certification for the individual's language pair as a healthcare/medical interpreter from either national organization providing testing, and fulfills continuing education unit (CEU) requirements to maintain it 6) If not fully certified CHI/CMI (written and oral), must take an oral certification exam within six months of when it becomes available for language pair Education: GED or HiSET (Required) Certifications: Certified Healthcare Interpreter - Certification Commission for Healthcare InterpretersCertification Commission for Healthcare InterpretersCertification Commission for Healthcare Interpreters Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. Apply Now

Full Time / Part Time: Full-Time Shift: First Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $106,059.00 - $121,908.00 - $144,206.00 Summary: Location: Baystate Medical Center; Springfield MA - Onsite Schedule: Monday-Friday; Dayshift; 40hrs Required experience: Clinical background - preferably in Patient Care or Nursing. The Quality Project Coordinator supports a culture of high reliability and continuous quality improvement by overseeing and coordinating projects aimed at enhancing patient outcomes, eliminating preventable harm, improving our culture of safety and regulatory compliance. The Quality Project Coordinator (QPC) partners with colleagues at all levels and throughout Baystate Health to achieve clinical excellence by designing and implementing increasingly reliable processes and reduce unwarranted clinical variation. Activities include overseeing the Daily Management System (tiered huddles) and independently leading multiple concurrent projects applying standard performance improvement methods including, but not limited to, PDCA and LEAN Six Sigma. Furthermore, the QPC coaches clinical partners as appropriate and assists in the delivery of education regarding process improvement and change management. Additionally, the QPC recommends, implements, integrates and measures change as part of their project work. Projects are aligned, undertaken and executed to support the organization's strategic objectives and goals that optimize quality, culture of safety, and patient experience across Baystate Health Job Requirements: 1- Utilizes human factors design, techniques and tools from the IHI Model for Improvement, PDCA, and Lean Six Sigma, to improve patient outcomes. 2- Independently collects, validates, analyzes and synthesizes data, complex information and observations to arrive at findings, providing recommendations that support quality improvement 3- Creates process maps, workflow diagrams and Value Steam Maps. Ability to create insightful graphical representations of complex metrics and data. 4- Facilitates effective, cross-functional working sessions with project stakeholders at all levels of the organization, managing group dynamics and providing subject matter expertise to develop and execute interventions to drive quality improvement. 5- Leads and coaches effective change by teaching organizational change management and individual change management, implementing customized change management strategy plans as well as mentoring leaders in their roles to support individual change. 6- Defines, develops and evaluates performance metrics to define measures of success, including working with multiple stakeholders to ensure development of SMART (specific, measurable, achievable, relevant, and time-bound)goals. Reviews data post-implementation to measure project success and sustainability 7- Collaborates with colleagues within the Division of Healthcare Quality (DHQ) to lead projects aimed at mitigating patient safety risks identified from root cause analyses (RCA) and failure modes effects analysis (FMEA) 8- Prepares and delivers clear and succinct presentations to effectively communicate synthesized information and analytical results to stakeholders and leaders at all leadership levels within the organization to drive project objectives. 9-Effectively delivers training curriculum in various settings to increase colleagues' capabilities to continuously improve process reliability and participate in process improvement in the workplace. 10- Provides coaching and mentoring to sponsors, process owners, teams and individuals in the use of tools and techniques that will help realize the gains associated with process improvement. 11- Plans and completes assigned work on time and in accordance with established timelines. Additional duties as assigned. Education preferred information: Will consider a masters prepared clinical professional with demonstrated experience in facilitating teams, performance improvement, project management or education.Commitment to obtain LEAN green belt within 6 months of hire Skill/Competencies: Basic awareness and understanding of healthcare industry with a working knowledge of hospital operations Demonstrated analytical skills, data mining skills a plus Demonstrated experience in the use of Lean Six Sigma tools Demonstrated experience in the use of Change Management principles and tools with an apititude to lead sustainable change Demonstrated critical thinking skills Demonstrated ability to work independently with general supervision to meet or exceed performance expectations Stong interpersonal and teamwork skills Stong Executive Presence to ensure credibility and ability to "own the room" Strong written and oral communication skills, with presentation and facilitation skills Ability to influence, negotiate and manage conflict Able to adjust work and communication style based on situational needs to meet project objectives Ability to move ahead with ambiguity while effectively balancing multiple priorities Ability to make quality, independent decisions, work effectively and efficiently within tight deadlines Proficiency in the use statistical and data visualization tools e.g. Minitab, Excel, Tableau and VisioFacilitates effective, cross-functional working sessions with project stakeholders at all levels of the organization, managing group dynamics and providing subject matter expertise to develop and execute interventions to drive quality improvement. Education: Bachelors Degree (Required) Certifications: Certified Change Management Professional - OtherOther, Lean Six Sigma Black Belt - LEANLEAN Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. Apply Now

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $87,859.00 - $100,984.00 - $119,412.00Baystate Hospice is seeking a dedicated and detail-oriented Hospice Performance Improvement Quality Registered Nurse to lead our quality enhancement initiatives within hospice and palliative care services.This vital role involves analyzing clinical data, developing improvement strategies, and ensuring compliance with healthcare standards to optimize patient outcomes. The ideal candidate will possess extensive nursing experience, a strong understanding of healthcare quality metrics, and a passion for elevating patient care standards through continuous improvement processes. Schedule/Location: Monday - Friday 8:00am - 4:30pm 30 Capital Dr. West Springfield, MA 01089 Summary Description: Coordinates Baystate Hospice to CMS, and Hospice Quality Management and Performance Improvement programs. Assists in coordinating MA Department of Public Health compliance activities for quality management, performance improvement, and patient safety. Adhere to system and department compliance policies and any applicable laws and regulations. Job Responsibilities: 1) Functions as Quality Assurance/Performance Improvement (QAPI) Coordinator for Home Care and Hospice project teams. Serves as resource/liaison/educator to clinical and non-clinical staff members regarding performance improvement processes. Ensures that systems and/or process issues identified during performance improvement activities are referred to the appropriate department(s) or teams for resolution. Utilizes PDSA cycle, lean methodologies, and other quality improvement tools as appropriate in performance improvement activities. Ensures that documentation of all QAPI activities is complete, accurate, easily retrievable, and current. Ensures appropriate QAPI initiative documentation and issue resolution to maintain compliance with Hospice CMS Conditions of Participation and any other federal and state regulations. 2) Collects data from a variety of sources, including the EMR and HIS outcomes to support identified quality of care and patient safety measures. Manages, implements, and evaluates Quality Assurance/Performance Improvement (QAPI) activities, including collecting and analyzing data and preparing formal reports for presentation. Manages the coordination of data collection and reporting of performance improvement (PI) data as needed to meet the requirements of external regulatory agencies and third-party payers. 3) Tracks risk events, including infections and patient harm. Uses data to create QAPI initiatives to prevent further occurrences. 4) Reviews and submits HIS data within the regulatory timeframes, reviews documented diagnoses, and ensures diagnoses and clinical documentation are consistent. 5) Understands and is able to teach Hospice Conditions of Participation to both clinical and non-clinical staff. 6) Works with the Medical Records and Finance Departments to ensure clinical documentation contains all elements necessary for billing claims. 7) Responds to Additional Requests for Documentation (ADRs) from CMS and other third-party payers with clear, accurate written documentation. 8) Maintains a collaborative working relationship with all staff and external contacts. 9) Contributes to the day-to-day functioning of the Quality department. Assists with special projects as assigned. 10) Assumes responsibility for own professional growth and development, including attending appropriate educational programs and maintaining clinical knowledge relevant to performance improvement responsibilities. Preferred Experience: Minimum 2 years of Quality/Performance Improvement experience ICD-10 Certification Skills/Competencies: Ability to organize and prioritize workload to meet deadlines. Ability to facilitate performance improvement process. Ability to manage multiple competing priorities. Ability to collaborate with both clinical and nonclinical staff members. Strong written and oral communication skills. Must possess excellent interpersonal skills. Ability to organize and prioritize workload to meet deadlines. Ability to facilitate performance improvement process. Ability to manage multiple competing priorities. Ability to collaborate with both clinical and nonclinical staff members. Strong written and oral communication skills. Must possess excellent interpersonal skills. Excellent computer skills, including word processing and database software. Education: Associates of Science (Required), Bachelor of Science Certifications: Registered Nurse - State of MassachusettsState of MassachusettsState of Massachusetts Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $87,859.00 - $100,984.00 - $119,412.00 We are a 716-bed independent academic medical center. We are the community's major referral hospital, and we provide a wide range of services, including: + Cancer care (*********************************************** + Critical care medicine + Digestive disorder care (********************************************************* + Heart and vascular disease care + Laboratory services (*************************************************** + Neurological disorders + Obstetrics and gynecology care (********************************************** + And care for many other injuries, illnesses, and conditions + Ranked among highest performing hospitals nationally by U.S. News & World Report + Among only 1% of hospitals to be recognized by Magnet 4 consecutive times + Named a top 50 cardiovascular hospital by Watson Health **SCHEDULE:** + Full time 40 hours + Day shift **LOCATION** : + Baystate Medical Center + Springfield, MA **THE ADVANTAGES OF WORKING WITH BAYSTATE!** + Excellent Compensation High-quality, low-cost medical, dental and vision insurance + Generous PTO - up to 25 days in the first year, with scheduled earned increases + Sign on bonus (Sign on Bonuses are paid to external hires only; not applicable for internal or company transfers, unless otherwise specified. Former employees are eligible after 1 year post separation from Baystate Health) + Continuing education support and reimbursement + First Time Home Buyers Financial Packages + Farm Share Memberships + 403b retirement company match & annual company contribution increase based on years of service. + Free money coach advice from a certified professional + Wellbeing programs that include but are not limited to mental, physical, and financial health. + Pet, home, auto and personal insurance + Life insurance + Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity is what elevates respect for our patients and staff. Together our inspired and compassionate teams manage the whole health needs of all communities in need. **Summary Description:** The System Physical Security Coordinator is responsible for managing the planning, implementation, and oversight of physical security operations across Baystate Health's facilities, including Baystate Medical Center, community hospitals, outpatient clinics, and administrative sites. This position ensures a consistent and proactive security presence that supports the safety of patients, staff, and visitors while aligning with Baystate Health's mission, values, and regulatory obligations. Reporting to the Director, System Security and Public Safety, the Coordinator will lead system-wide efforts in physical security infrastructure, access control, surveillance technology, and emergency readiness, while collaborating with local security leaders and cross-functional teams to conduct security vulnerability assessments and training in order to maintain a safe healing environment. This role is responsible for managing and coordinating all aspects of physical security and security technology operations across the system. Current security systems include the Security Management Systems (SMS), Video Management Systems (VMS), Infant Protection Systems (IPS), Incident Records Management System (IRMS), Weapons Detection Systems (WDS), Visitor/Guest Management Systems and other security-related technologies and applications. **Job Responsibilities:** - Standardize physical security infrastructure and operations across all Baystate Health campuses and affiliate facilities. - Develops Baystate Health security design guidelines for all new construction and renovation projects. Serve on planning, design, and construction committees. - Manage all security systems in coordination with appropriate site leadership and command center staff. - Conduct security vulnerability assessments and recommend mitigation strategies for facilities, departments, and special events - Oversee physical security infrastructure projects, including new construction and renovation site security planning and security vulnerability assessments. - Participate in facility commissioning / systems commissioning to ensure security designs and technical equipment verifying that all physical security systems and equipment are designed, installed, tested, operated, and maintained according to best practices or manufacturer standards. - Ensures that a set of security systems "as built" documents are maintained for each site. Updates and utilizes the security system as built plans to maintain current security posture for each site and departmental unit. - Works closely with Information Technology team members to develop and sustain a defined network risk management strategy for electronic and physical security. - Develop, implement, and update physical security policies and procedures in alignment with organizational and regulatory requirements (e.g., Joint Commission, CMS). - Ensure security operations comply with applicable federal, state, and local regulations. - Monitor incident reports and investigate security events, threats, or breaches, working with internal investigations and law enforcement when appropriate. - Coordinate with emergency management team members on drills, response protocols, and disaster planning. - Develops physical and electronic security utilization training programs in conjunction with the Public Safety Education Coordinator. (e.g. Public Safety Operations Center, ID Card production and weapon screening). - Train and evaluate security staff in security technology and physical security procedures. - Assist in managing contracts and performance of third-party security providers where applicable. - May participate in Environment of Care, Safety, Emergency Management or other committees. - Prepare regular reports on key security metrics, incidents, and performance indicators for leadership. - Maintains proficiency with forensic analysis techniques relating to all security systems. Conducts forensic analysis for officers and investigators and others when necessary to assist in criminal and civil investigations. **Required Experience:** Minimum of 5 years of experience in security management, with at least 3 years in a healthcare setting preferred. - Strong knowledge of healthcare-specific security risks, compliance standards, and emergency protocols. - Experience managing security systems and incident reporting (IRMS) platforms. **Required Education:** Bachelor's Degree- in criminal justice, security management, or related field **Certifications:** - Required: Valid driver's license and ability to travel throughout the Baystate Health system - Physical Security Professional (PSP)Ⓡ preferred. - Certified Healthcare Protection Administrator (CHPA) or similar credential (preferred). - Nonviolent Crisis Intervention certification (required within 6 months). - FEMA ICS 100, 200, 700, 800 within 6 months of hire **Skills/Competencies:** - Strong knowledge of healthcare-specific security risks, compliance standards, and emergency protocols. - Experience managing security systems and incident reporting (IRMS) platforms. - Strong communication, leadership, and conflict resolution skills. - May require completion of application-specific Manufacturers' advanced training program(s). **Working Conditions:** - Must be able to walk, stand, and sit for extended periods. - May be required to respond to emergencies at any time, including nights, weekends, and holidays. - Exposure to potentially stressful situations, including physical confrontations or hazardous events. **Education:** Bachelors Degree (Required) **Certifications:** Driver License - OtherOther **Equal Employment Opportunity Employer** Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $75,545.00 - $90,230.00 - $110,718.00 Inpatient Medical Social Worker Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a full-time Social Worker to join our In-patient Medical Social Work team in Springfield, MA. **_Resume required with application_** **SCHEDULE:** + 40-hours + Day shift + Weekend rotation every 3-4 months + Holiday rotation every 1-2 years **LOCATION:** + Baystate Medical Center, Springfield, MA **THE ADVANTAGES OF WORKING WITH BAYSTATE!** + Excellent Compensation + High-quality, low-cost medical, dental and vision insurance + Generous PTO - up to 25 days in the first year, with scheduled earned increases + Continuing education support and reimbursement + First Time Home Buyers Financial Packages + Farm Share Memberships + 403b retirement company match & annual company contribution increase based on years of service + Free money coach advice from a certified professional + Wellbeing programs that include but are not limited to mental, physical, and financial health + Adoption assistance + Pet, home, auto and personal insurance + Life insurance + Work-life integration + Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! **QUALIFICATIONS:** + Master's in Social Work (required) + LCSW or LICSW active in State of Massachusetts (required) + Minimum of three years as a practicing social worker in a health care or social service setting require (may include some time in an equivalent Master's level internship setting) **We strive to be the place where we can help you build the career you deserve - apply today - YOU belong at Baystate!** **OUR COMPENSATION PHILOSOPHY** We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. **For more information, please visit us online at:** **_baystatehealthjobs.com_** **or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareers. All correspondence can be directed to recruiter:** *************************************** ** ** **Summary Description:** Principle duties related to direct clinical services. Responsible for addressing the psychosocial issues that arise in acute care, emergency department and/or other inpatient settings, through a range of focused Social Work interventions and practices. Services are provided upon referral by nursing staff/physicians, community contacts, or by patients or their families. Services address those areas of psycho-social functioning that adversely affect or are affected by the patient's medical condition, coping skills, and/or discharge status. Interventions include direct counseling of patients and families regarding emotional, financial, environmental and safety issues as well as appropriate referrals and coordination with other community agencies. The role is designed to assist patients, families, physicians, and other members of the health care team to work through an identified problem to positively affect the continuity of care and optimal outcome of healthcare services in the inpatient setting. Demonstrates knowledge about human behavior and theory; and about the psychosocial impact of disease on individuals and families as it relates to their age and stage of development. Coordinates input from all health care professionals, patients, and families to formulate a documented discharge plan assuring continuity of care on a daily basis. Additional responsibilities may include collaboration, and/or education, with other members of the health care team. Demonstrates clear written and verbal communication skills. Supports the mission and philosophy of the department as well as the Operating and Service Standards of Baystate Health. **Job Requirements:** 1) Provides a comprehensive age-specific, psychosocial assessment of patients, including social, psychological, cultural, environmental and financial information, and utilizes this information to develop a psychosocial treatment plan. Incorporates cultural and spiritual variables into the assessment. Assesses the risk of abuse/neglect for children, disabled adults and/or elders as appropriate. Files reports with appropriate agencies as needed. 2) Ability to formulate treatment goals/plans with the patient and refer to other disciplines as needed. Supports patients' rights by treating the individual needs in the framework of their specific psychosocial, spiritual, developmental and cultural variables. 3) Provides counseling services to patients and families. Utilizes diverse counseling techniques to help patients and their families deal with their medical situations more effectively. Remains current in social work practice trends. Demonstrates strong social work skills. 4) Participates as part of the care management team using discharge planning knowledge and skills to ensure that appropriate post-hospital care plans are developed and implemented in a timely manner. Coordinates and documents transition of care plan toward the desired outcome, making recommendations and revision to the plan as indicated. Proactively evaluates the psychosocial and physical needs of the patient and family, insuring appropriate transition of care. Make referrals as needed to social service/community agencies or programs. Communicates and involves the health care team, patient and family throughout performance of this process. 5) Works with hospital attorneys regarding legal issues such as guardianship or commitment of those with alcohol or other substance use disorders. Provides assessment of medical inpatients for possible discharge to a mental health unit. Makes referrals as needed to mental health units or to outpatient mental health services as appropriate. May obtain insurance approvals for these services (inpatient or outpatient) when required. Provide DSM multiaxial assessment for such patients as needed. 6) Maintains all appropriate records and follows the department documentation policy. Demonstrates a clear understanding of Electronic Health Record documentation systems. Documents on-call interventions as indicated. 7) Adheres to the department Policies and Procedures. Meets productivity standards. Contributes to Ql activities when indicated to improve areas within clinical practice, or systems issues affecting the delivery of service. Shares in weekend and other special coverage needs as required by the department. 8) Provides specialized knowledge to other healthcare professionals about psychosocial issues or resources by participating in teaching activities or providing information to colleagues (students, community health fairs, hospital programs or social work department programs). Initiates patient care conferences as necessary. Collaborates with case management partners to ensure that appropriate post-hospital care plans are developed. Assists healthcare providers in understanding the impact of the psychosocial variables. 9) Contributes to the development of programs within the social work department, the care management team and the community (new groups, membership on hospital committees, participation in the revision or development of new programs, community involvement related to patient care or BMC activities). Provides social work expertise to case management team members, including ongoing in-services as indicated. 10) Demonstrates professional growth and development by conference participation, membership in professional societies and other activities to increase knowledge about medical conditions, social work practice and knowledge of patient resources. Attends in-service and education programs to maintain and enhance knowledge of current theory and practice and to maintain licensure. 11) Leads or contributes to new initiatives within the department or in the hospital as assigned. 12) Provides education, training and precepting for new team members. May also provide supervision for social work interns or pre-LICSW supervision for LCSW team members. 13) Supports the mission of Baystate Health to improve the health of the people in our community every day with quality and compassion. Demonstrates the Baystate Health core values of respect, integrity, service, teamwork and innovation in all interactions with patients, families, colleagues and community partners. 14) This description covers the essential functions of the position. The incumbent is expected to perform other similar and related duties as assigned. Management has the right to add or change to job responsibilities at any time. **Education:** Masters Degree (Required) **Certifications:** Licensed Independent Clinical Social Worker - State of Massachusetts **Equal Employment Opportunity Employer** Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Full Time / Part Time: Full-Time Shift: First Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $106,059.00 - $121,908.00 - $144,206.00 Job Description Baystate Health, western Massachusetts's premier healthcare provider, and home to Baystate Medical Practices is looking for an experienced Practice Manager to join our Primary Care Service Line with Palmer Primary Care As manager of Practice; serve as the primary contact for the practice operations in facilitating collaboration, resolving administrative and financial issues relating to all practice operations. * Hiring, developing and coaching staff and instituting administrative policies and procedures * Provide management oversight and develop and implement improvement initiatives within the clinical operations to improve patient satisfaction and quality of care of the practices. * Responsible for operating efficiencies and cost management. Supports the development of the annual budget and assists division directors and finance analyst to develop capital purchases and monitoring, managing and control expenditures. * Collaboration with the directors, physicians, service line leadership and system executives to develop, implement and monitor program-specific action plans and accountabilities that align practice goals with Baystate Health mission and strategic plans. * Collaborates and communicates regularly in order to foster a collaborative, team-based practice, and a positive environment for staff, providers and patients. * Developing and managing schedules and utilization Requirements * Bachelor's Degree, Masters preferred * Registered Nurse with leadership experience preferred * Minimum of 3- 5 experience successfully managing and leading a large ambulatory site, medical practice or unit * Demonstrate excellent verbal, written communication, and interpersonal skills * Strong knowledge of budgeting and revenue cycle activities * Possess a proven track record of achieving objectives through motivating and leading others * Experience with implementing ongoing process improvement to ensure a patient-centric program * Ability to establish and maintain positive, professional relationships with senior leadership and staff, and work in collaborative partnership with all health care providers Other Information Location - 40 Wright St. Palmer MA Current Size & Scope of a growing practice * 1 Medical Director * 16 Providers * 1Clinical Supervisor * Registered Nurse- 6.5 FTE * Medical Assistant-15.2 FTE * Practice Service Representative-6.9 FTE Education: Bachelors Degree (Required) Certifications: Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. Apply Now

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $33.67 - $38.70 - $45.77Job Description We are a 716-bed independent academic medical center. We are the community's major referral hospital, and we provide a wide range of services, including: Cancer care Critical care medicine Digestive disorder care Heart and vascular disease care Laboratory services Neurological disorders Obstetrics and gynecology care And care for many other injuries, illnesses, and conditions Ranked among highest performing hospitals nationally by U.S. News & World Report Among only 1% of hospitals to be recognized by Magnet 4 consecutive times Named a top 50 cardiovascular hospital by Watson Health SCHEDULE: Full time 40 hours Night shift LOCATION: Baystate Medical Center Springfield, MA THE ADVANTAGES OF WORKING WITH BAYSTATE! Excellent Compensation High-quality, low-cost medical, dental and vision insurance Generous PTO - up to 25 days in the first year, with scheduled earned increases Sign on bonus (Sign on Bonuses are paid to external hires only; not applicable for internal or company transfers, unless otherwise specified. Former employees are eligible after 1 year post separation from Baystate Health) Continuing education support and reimbursement First Time Home Buyers Financial Packages Farm Share Memberships 403b retirement company match & annual company contribution increase based on years of service. Free money coach advice from a certified professional Wellbeing programs that include but are not limited to mental, physical, and financial health. Pet, home, auto and personal insurance Life insurance Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity is what elevates respect for our patients and staff. Together our inspired and compassionate teams manage the whole health needs of all communities in need. Summary Description: The Public Safety Supervisor provides daily leadership and direction for security operations at an assigned Baystate Health facility or campus. The role helps provide a safe and secure environment for patients, visitors, and staff by overseeing security personnel, coordinating incident response, and enforcing policies and procedures consistent with Baystate Health's mission, values, and regulatory requirements. This position serves as the on-site leader for all Public Safety functions, including patrol operations, access control, emergency response, workplace violence prevention, and incident reporting. Job Responsibilities: • Supervise and coordinate the activities of Public Safety Officers and Telecommunicators on assigned shifts. • Ensure proper staffing levels and equitable scheduling to maintain continuous coverage across all posts and patrol zones. • Provide daily briefings and ensure consistent communication of policies, updates, and priorities. • Conduct performance observations, coaching, and evaluations for assigned staff. • Respond promptly to emergencies, disturbances, and security incidents, providing leadership and coordination during critical events. • Review incident reports for accuracy, completeness, and compliance with policy; submit findings and recommendations to the Public Safety Manager and Investigator when appropriate. Develops daily incident/activity logs for sharing with site leadership and security staff. • Reviews Public Safety Officer incident reports, conducts more detailed investigations, and assists the Public Safety Investigator or Manager in major investigations. • Conducts Daily Management huddles • Serve as a resource and mentor to staff regarding de-escalation, customer service, and enforcement of security procedures. • Monitor security systems (access control, cameras, alarms) and ensure operational readiness. • Conduct regular inspections of security posts, equipment, and sensitive areas (e.g., Pharmacy, ED, Behavioral Health, Pediatrics, and infrastructure areas). • Collaborate with hospital leadership, clinical teams, and law enforcement when addressing high-risk or disruptive behavior situations. Follows up on patient and employee risk assessments (domestic violence, patient victims of violence, patient prisoners, and patients identified at risk for committing violence. • Assist in compliance with Joint Commission (TJC), Centers for Medicare & Medicaid Services (CMS), and Occupational Safety and Health Administration (OSHA) requirements related to security and the Physical Environment. Participate in emergency preparedness drills and support the hospital's incident command structure during activations. • Support the Public Safety Education Coordinator in delivering ongoing training, including defensive tactics, crisis management, and customer service skills. • Leads employee engagement process for assigned staff. • Promote a culture of safety, accountability, and professionalism within the department. Skills/Competencies: • Strong knowledge of healthcare security operations, emergency response, and customer service in a clinical environment. • Strong leadership, decision-making, and interpersonal skills. • Ability to handle high-stress situations with composure and professionalism. • Knowledge of Joint Commission, CMS, and OSHA workplace violence standards. • Excellent written and verbal communication and report-writing skills. • Ability to coach, motivate, and develop staff. • Proficient with security technologies, including CCTV, access control, and radio communication systems. Required Education High School Diploma or equivalent Preferred Education: Associate or bachelor's degree in criminal justice, Security, Emergency Management, or related field. Required Experience: Minimum of 3-5 years of healthcare, public safety, or law enforcement experience. Minimum of 1-2 years of supervisory or leadership experience. Strong knowledge of healthcare security operations, emergency response, and customer service in a clinical environment. Preferred Experience: Previous supervisory experience in a healthcare or hospital-based security department. Preferred Experience: Experience developing training using adult learning principles and simulation-based education. Required Certifications: Valid driver's license and the ability to travel between system facilities. Certification in IAHSS Basic, Advanced, and Supervisor levels (or obtained within one year). Crisis Prevention Institute (CPI) training within 6 months of hire Current certification in Basic Life Support (BLS) or ability to obtain within 6 months of hire. If employed at Baystate Medical Center: Massachusetts POST-Certified Police Officer meeting MPTC Training Council Requirements. Preferred Certification: Crisis Prevention Institute (CPI), MOAB, or equivalent de-escalation instructor certification. CPR/AED certification. Working Conditions Work performed in hospital, outpatient, and administrative settings. May require rotating shifts, weekends, and holidays to provide appropriate coverage levels and to manage special situations. Frequent walking, standing, and occasional physical intervention in emergent situations. Exposure to emotionally charged or potentially violent situations that may require de-escalation and restraint techniques. Baystate Health Mission Alignment Baystate Health is dedicated to advancing the health and safety of our communities through compassion, respect, and teamwork. The Security Supervisor personally demonstrates these values and expects them to be reflected in every security interaction, fostering a safe and healing environment for patients, visitors, and team members. Education: GED or HiSET (Required) Certifications: Driver License - Other Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $16.02 - $18.41 - $21.04 Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Full Time Utility Aide to join our Food and Nutrition Services team in Springfield, MA. SCHEDULE: Full Time, 2nd Shift, 40 hours/week Working hours typically run between 10AM-7:30PM Rotating holidays and weekends are required LOCATION: Baystate Main Campus, 759 Chestnut Street, Springfield, MA THE ADVANTAGES OF WORKING WITH BAYSTATE! Excellent Compensation High-quality, low-cost medical, dental and vision insurance Generous PTO - up to 25 days in the first year, with scheduled earned increases Continuing education support and reimbursement First Time Home Buyers Financial Packages Farm Share Memberships 403b retirement company match & annual company contribution increase based on years of service Free money coach advice from a certified professional Wellbeing programs that include but are not limited to mental, physical, and financial health Pet, home, auto and personal insurance Life insurance Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider, has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. Together our inspired and compassionate teams manage the whole health needs of all communities in need. QUALIFICATIONS: 2-3 years' experience in a retail restaurant setting highly preferred Problem solving skills Ability to multitask Computer literate Strong communication skills, both verbal and written OUR COMPENSATION PHILOSOPHY We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package or any incentive payments that may be applicable to this role.Summary: Under the direction of the Supervisor, Utility Aides and/or Manager of Production/Executive Chef the Utility Aide performs a variety of tasks related to the support of the operations of a professional kitchen. These tasks include: tray assembly, delivery, mechanical and/or hand washing of all Food Service plate ware, utensils, equipment and pots/pans. The Utility Aide is responsible for maintaining quality, cleanliness and ongoing sanitation of all Dish room and Food Service Production areas. Duties include but are not limited to: assembling trays for patient meal consumption, delivery of carts with assembled trays, retrieval of carts with soiled trays, cleaning of all plate ware, utensils, equipment, floors and pots/pans, mopping and sanitizing all food prep floor areas, cleaning checklists, temperature logs, maintenance reports and personal example. The Utility Aide is expected to deliver high quality services to patients, guests, co-workers, visitors and other customers of Baystate Health System. Job Responsibilities: 1) Safe, sanitary food safety and equipment techniques. Use of gloves when setting up trays, following policies for effective use of mechanical cleaning of plates, pots and pans and silverware. Utilization of temp logs and organization of clean items so they do not come in contact with dirty items etc. 2) Able to perform all five main dish-room tasks. Tray assembly, cart delivery/retrieval (that includes knowledge of all units in hospital), tray removal, loading and unloading. Use of conveyor-type dish machine. 3) Accurately assembles patient meal trays that are in compliance with diet orders and food allergies. Practices safe food handling including maintaining appropriate food temperature, hand washing and personal hygiene. Utilizes First In, First Out rotation system. 4) Maintains temperature, QC and QA logs as directed by HACCP, JCAHO and DPH regulations, and Executive Chef or designee directives. 5) Cleans and sanitizes all equipment and floors at end of night or shift. Safe use of chemicals used in dish room. Follows Quality Assurance charts for accurate ratio of water to chemicals used for sanitizing where applicable. 6) Cleans and sanitizes all equipment and floors at end of night or shift. Safe use of chemicals used in dish room. Follows Quality Assurance charts for accurate ratio of water to chemicals used for sanitizing where applicable. 7) Team player in a fast paced environment. 8) Able to work independently with little supervision. 9) Perform other duties/assignments that are necessary without advanced notice in a fast paced kitchen environment to include: food prep, special cleaning projects, etc. We strive to be the place where we can help you build the career you deserve - apply with your resume today - YOU belong at Baystate! Education: GED or HiSET Certifications: Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $20.38 - $23.43 - $27.53Summary: Performs venipuncture and capillary punctures in an Inpatient setting. Proficient in phlebotomy, specimen requirements and handling, as well as skills in computer functions necessary for patient identification and management of test orders. Works with supervision. In all communications, treats all contacts with respect and collaboration, consistent with Department of Pathology Cultural Compass and Service Promise. Job Responsibilities: 1) Safety. Demonstrates skills/knowledge to: appropriately dispose of bio-hazardous waste; evaluate and handle difficult patient situations (combative, uncooperative, fainting, seizures, excessive bleeding, other patient complications, etc.); use various barrier precaution procedures; appropriately use equipment; and tasks related to safety record keeping. Essential staff in Plan D2) Technical. Demonstrates skills/knowledge to: accurately identify patients and label specimens; provide age related care; select appropriate site, assessing vein size, location and position of veins for vascular access and performance of venipuncture; basic specimen collection, processing and handling; capillary punctures; calculate minimum specimen requirements; procedures for combining orders, redraws, line draw in order to provide optimal care; specimen prioritization/handling procedures and regulations/procedures for transporting in a manner appropriate to maintain specimen integrity by utilizing the pneumatic tube and /or by walking specimens to the lab; equipment maintenance. Proficient in troubleshooting and problem solving.3) Work Relationship. Demonstrates: excellent communication, teamwork and customer service skills to work independently and in team environment; excellent client relationships on nursing units; appropriate interaction with nurses and physicians in making specimen collection decisions. 4) Information Technology. Displays skills/knowledge in use of basic computer functions/applications, Ex: password, logoff, e-mail; test ordering, standing and future order applications. Appropriately uses, maintains and safeguards beepers and CLM, cellphones and other electronic devices (as applicable).5) Clerical. Demonstrates ability to secure signatures and complete forms required to meet compliance regulations; complete tasks related to record keeping; print and deliver reports; order and maintain inventory; perform other clerical duties including copying, faxing, stocking and maintaining supplies.6) Additional duties. Proficient in Sunquest ordering/cancelling and CLM, to include consolidation of orders to avoid additional needle sticks. Proficient at identifying lines and other conditions that make arm unsuitable for venipuncture. Works in adult psych unit/learns to evaluate. Organizes and prioritizes work in high volume, complex work environment, with diverse population, during Code Blue and with Rapid Response units.Required Work Experience: 1) 12 months experience working as a phlebotomist with demonstrated ability to work independently Preferred Work Experience: 1) None required Skills and Competencies: 1) Proficiency in phlebotomy, specimen handling acquired through experience Education: GED or HiSET (Required) Certifications: Certified Phlebotomy Technician - OtherOther, Phlebotomist - American Society for Clinical PathologyAmerican Society for Clinical Pathology Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $87,859.00 - $100,984.00 - $119,412.00 **Summary:** Under the direction of the Chief of Adult Psychiatry, the Psychologist provides clinical services to patients, couples, and families being treated in Outpatient Behavioral Health. Demonstrates doctorate level knowledge of developmental stages, personality structure and development, mental health diagnoses, current treatment modalities, and psychological testing methods. Clinical responsibilities include conducting intake interviews to obtain patient history information, contributing diagnostic information, making preliminary diagnoses, and participating in the development of an interdisciplinary assessment and treatment plan which will typically include developmental pediatric input, psychological testing, individual insight-oriented or interactive psychotherapy, family therapy, and collaboration with outside agencies (e.g., public and private schools, daycare centers, mental health agencies, child advocacy groups), and contributions by other psychological disciplines. **Job Responsibilities:** **1)** Provides age appropriate treatment to patients. **2)** Evaluates patients to assess presenting problem, contributing history, and current mental status. **3)** Develops behaviorally specific treatment plans including measurable treatment goals. **4)** Completes all documentation related to treatment in the clinical record according to established standards consistent with NCQA guidelines. **5)** Manages the necessary documentation and provides the information required by third party payers to secure reimbursement. **6)** Conducts meetings with families, significant others and other service providers as delineated in the treatment plan. **7)** Provides psychological testing as requested or necessary for assessment or treatment purposes. **8)** Provides strategic information and input to the Practice Manager as needed for service quality evaluation, and program development. **9)** As supported by the Practice Manager or Chief Child Psychiatry, participates in teaching activities and academic activities, which may include the clinical supervision of practicum students, post doctoral students and other clinicians as requested. **10)** Participates in other special activities of the department as requested by the Practice Manager. **11)** Observes all health and safety requirements. **12)** Incumbent is expected to perform other similar and related duties as assigned. **13)** Management has the right to add or change to the job responsibilities at any time. **Required Work Experience:** **1)** Experience in providing treatment in outpatient mental health settings **Preferred Work Experience:** **1)** Experience working with individuals with trauma histories **Skills and Competencies:** **1)** Knowledge of medical terminology and of healthcare systems **2)** Excellent interpersonal skills **3)** Excellent communication skills, written and oral **4)** Knowledge base related to issues of cultural competence. **Education:** Doctor of Psychology (Required) **Certifications:** Licensed Psychologist - State of MassachusettsState of Massachusetts **Equal Employment Opportunity Employer** Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Full Time / Part Time: Full-Time Shift: First Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $59,758.00 - $68,681.00 - $81,224.00 Summary: Schedule: Fulltime; 40hrs The Interfaith Chaplain functions as team member of Spiritual Services and provides spiritual and religious care to patients, families and staff of all faith and no recognized faith tradition in all inpatient areas and the emergency department. the interfaith chaplain conducts spiritual assessments on the spiritual, emotional and religious needs in situations such as end of life, trauma, moral distress, urgent questions of meaning and value. The interfaith chaplain provides support and in collaboration with the volunteer deparment will assist in coordinating the work of the chaplain volunteers. Job Responsibilities: 1) The Interfaith Chaplain will assess the spiritual, emotional and religious needs of patients, families and staff in all inpatient areas and the Emergency Department of Baystate Medical Center. Effective interventions addressing the needs of the patients, families and staff are expected to be implemented. Staff support includes debriefings, services of remembrance and other supportive events as appropriate. 2) Provides spiritual and religious resources such as prayer, blessings and rituals appropriate to the spiritual and religious practice of the persons cared for. 3) Communicates effectively with the health care team and the department team to collaborate in the efforts to provide patient-family centerd care with compassion and competence. 4) Documents all patient encounters in the electronic heath record using the spiritual care assessment form and will log provided spiritual care in the departmental on call log book. 5) Functions as bereavement support person to provide appropriate, professional and compassionate bereavement support including the use of rituals such as handprints, lock of hair and other personalized interventions and the distribution of bereavement support material to the family. Will follow the bereavement care policy CO92 6) Upon request by the manager of the department, the Interfaith Chaplain will participate in orienting Clinical Pastoral Education students to designated inpatient care areas at Baystate and to the Emergency department. Will function as spiritual care mentor to the students. 7) Facilitates viewings for decedants in collaboration with the Clinical Nurse Supervisor and the health care team following the policy on Viewing Decedants in the Morgue CO 9.306. 8) Will collaborate with other members of the Spiritual Services department to orient, coordinate and support the work of volunteers assigned to the department. Participates in departmental staff meetings, special projects and the overall life of the department. 9) Provides spiritual care through establishing helpful pastoral relationships, crisist intervention, non-anxious presence in traumatic situation, offers guided imagery appropriately and short term counseling interventions. 10) Interfaith Chaplain will provide spiritual leadership in assigned clinical areas including and not limited to offering healing rituals and memorial services for staff as appropriate. Collaborates with nursing manager. 11) Interfaith Chaplain provides educational sessions for clinical staff and upon request in the community mostly on matters related to spirituality and health care. Required Work Experience: 1) CPE at least 2 units Preferred Work Experience: 1) 4 units of CPE, 2 years of professional ministy in congregation or institutional setting Skills and Competencies: 1) Empathetic reflective listening, computer skills as needed in the clinical environment, spiritual care assessment skills, collaborative communication,able to be productive during late night, early monirng shifts, public speaking skills, ability to work in a team Education: Bachelors Degree (Required) Certifications: Board Certified Chaplain - OtherOtherOther Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. Apply Now

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $17.63 - $21.81 - $27.53 PATIENT CARE TECHNICIAN Flex Team Hours: 36 Shift: Nights Department: FlexTeam Location: Sprigfield MA Weekend and holiday rotation required * Please include a resume with your application* Flex Team PCTs will function in a supportive role to a registered nurse and work collaboratively with the health care team to manage patient care. This position on the Flex Team allows the applicant to gain experience in providing care to a diverse patient population; Flex Team PCTs will float to multiple units in both the adult and children's hospitals based on patient census and staffing needs. Flex Team PCTs report to the Clinical Manager but daily activities will be coordinated by the RN. PCTs will perform direct patient care (hygiene, skin care, mobility, and assistance with elimination needs), obtain and record vital signs, collect laboratory specimens, document intake/output, communicate effectively with patients/staff, promote patient safety and function as a team member within the health system. Adherence to the system and department compliance policies and any and all applicable laws and regulations are mandatory. Management has the right to change or add to the job responsibilities at any time. Job Responsibilities: 1) Provides age-appropriate care to patients by demonstrating the knowledge of developmental stages for the following age groups and applying developmental theories and concepts when implementing care for patients. 2) Monitors basic physiological parameters: including taking and recording routine vital signs within the specified timeframe as indicated by periodic review of documentation, obtaining and documenting weights/heights, abdominal girths, chest circumference, head circumference (Pediatric Service), consistently reporting any significant deviations in vital signs as outlined in the procedure immediately, and records and reports, any change in patient's normal drainage pattern, i.e. gastric, wound, blood 3) Administers treatments and procedures in accordance with BMC policy/procedure. 4) Assists patients with the elimination of body wastes. 5) Performs POC testing. 6) Assist in the delivery of ancillary services as directed. 7) Communicates effectively with team, patients, and family: interacts with patients in a respectful and informative manner; clearly communicates information related to patient care to the team; recognizes culturally based patient and family needs 8) Is knowledgeable of and initiates emergency procedures 9) Functions as a member of the team by assisting team members with clinical activities, providing feedback related to the team process, and assisting team members with non-clinical activities. 10) Competencies and completion and maintenance of clinical recognition program for career ladder level. Required Work Experience: 1) 1 year of acute care experience Preferred Work Experience: 1) PCT experience with both adults and children Education: GED or HiSET (Required) Certifications: Basic Life Support - American Heart AssociationAmerican Heart Association Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $141,252.00 - $162,364.00 - $192,067.00Job Description Summary: The Director, Central Staffing Office, is a key leadership role responsible at Baystate Health, overseeing the efficient and effective allocation of nursing staff resources across Baystate Health. Reporting to the Vice President of Clinical Business Operations, this position facilitates optimal staffing levels, supports quality patient care, and helps maintain compliance with regulatory standards and organizational policies. The Director leads a team of 6-8 Direct reports within the Central Staffing Office (CSO) operations team, which acts as the hub for managing staff assignments, just in time staffing needs allocation and supplemental workforce needs, adapting to fluctuations in patient census and acuity. Develop, implement, and evaluate centralized staffing models and strategies to optimize nursing resource utilization across all Baystate Health facilities and units, considering patient acuity, census fluctuations, and staff competency. In addition, the Director will provide oversight to the implementation and operations of scheduling applications, schedule optimization and payroll accuracy. Responsibilities: Directs and implements operational flow processes to assure comprehensive and safe staffing occurs. Maintains oversight of all financial responsibilities including, but not limited to, budgets, performance metrics to ensure productivity and safe and productive staffing. Manages human resources well. Engaging with other Nursing Business Operations leadership, educates managers annually in budget preparation, FTE matrixes, staffing variation, staff replacement strategies, and works with site leaders on defined interventions to maintain budgeted staffing models. Tracks, trends and reports staff FMLA, sick leave and overall vacancy. Designs and implements strategies to stay ahead of surge capacity and demand needs for beds, and for staff. Role model comprehensive decision making during competing priorities Manage day-to-day staffing operations to ensure all nursing units are appropriately staffed based on patient volume, acuity, and skill mix requirements. Develop, implement, and evaluate policies and procedures related to the deployment, tracking, and scheduling of nursing personnel. Utilize staffing software and predictive analytics to anticipate staffing needs and proactively address shortages or surpluses. Coordinate with nurse leaders, department Directors, to balance permanent, float, and temporary staff assignments. Provide oversight to staffing functions, shift coverage, including last-minute replacement assignments, floating or sick calls. Lead, mentor, and support a team of staffing coordinators, and administrative personnel. Promote a culture of accountability, continuous learning, and excellence in workforce management within the CSO department. Facilitate orientation and ongoing training for CSO staff on policies, procedures, and best practices in flexible staffing. Support professional development and competency of team members through coaching, evaluations, and educational opportunities. Provides oversight to the education and implementation of scheduling application functions. Responsible for oversight staffing practices compliance alignment with federal, state, and local regulations, as well as accreditation and licensing requirements. Monitor and report on key staffing metrics, such as overtime usage, agency utilization, and fill rates, to drive continuous improvement. Collaborate with quality and risk departments to assess the impact of staffing patterns on patient care outcomes and nurse satisfaction. Investigate and resolve staffing-related issues or grievances in a timely and fair manner. Serve as the primary liaison between the CSO and nursing units, human resources, finance, and executive leadership. Communicate staffing policies, processes, and updates effectively to all stakeholders. Participate in hospital- or system-wide committees as assigned that are related to staffing, workforce planning, and patient care quality. Foster strong relationships with internal and external partners to support organizational goals. Work Experience: 15 years of progressive leadership related experience in clinical operations. Experience in staffing large Ability to manage ambiguity with a demonstrated ability to communicate effectively and exercise influence in a complex, multi-institutional, highly matrixed organization. Demonstrated ability to build relationships and trust, a reputation for high integrity. Knowledge and optimal use of Cerner, Tele tracking, Kronos systems to support operational, clinical quality, patient safety and research activities. Qualifications: Associate's degree required. A Bachelors degree may substitute 5 years of the required experience Master's preferred (MSN, MHA, MBA, or related field) Any registered nurse in the role either the bachelor's degree or master's Degree must be in Nursing. Skills and Competencies: Strong leadership, critical thinking, and problem-solving skills. Excellent verbal and written communication abilities. Proficiency with staffing software, electronic health records (EHR), and Microsoft Office Suite. Ability to analyze complex data and present actionable insights to leadership. Demonstrated commitment to diversity, equity, and inclusion in the workplace. Education: Associates Degree (Required) Certifications: Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $17.63 - $22.81 - $29.24 ED Counselor Baystate Health, a nationally recognized leader in healthcare quality and safety, is seeking a Counselor to join our Emergency Department. Resume required with application SCHEDULE: Part-time 24 hours Days shift 7a-7:30p (12-hr shifts) Weekly schedule is not fixed where each week you work different days. Every other weekend and holiday rotation required LOCATION: Emergency Department, Baystate Medical Center, Springfield, MA THE ADVANTAGES OF WORKING WITH BAYSTATE! Excellent Compensation High-quality, low-cost medical, dental and vision insurance Generous PTO - up to 25 days in the first year, with scheduled earned increases Continuing education support and reimbursement First Time Home Buyers Financial Packages Farm Share Memberships 403b retirement company match & annual company contribution increase based on years of service Free money coach advice from a certified professional Wellbeing programs that include but are not limited to mental, physical, and financial health Adoption assistance Pet, home, auto and personal insurance Life insurance Work-life integration Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! QUALIFICATIONS: High School Diploma (Associates or Bachelors in Psychology of related field preferred) 2 years of related experience Certification(s): CPR through American Heart Association BLS Provider (required) Physical/Psych Mgmt Training (within 60 days of hire) Certified Crisis Prevention Intervention/CPI (within 60 days of hire) For more information, please visit us online at: baystatehealthjobs.com or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareers. All correspondence can be directed to recruiter: *********************************** Summary: Under the direction of the Registered Nurse, performs a wide variety of duties involving patient management, therapeutic interaction, and physical care of patients admitted to the Inpatient Psychiatric Unit. The incumbent is expected to adhere to System and department compliance policies and all applicable laws and regulations. This description covers the essential functions of the position. The incumbent is expected to perform other similar and related duties as assigned. Management reserves the right to change or add to the job responsibilities at any time. Job Responsibilities: 1) Participates in a Multidisciplinary Team approach to patient care. Is familiar with admission and progress notes of team members to develop a better understanding of patients. Collaborates with the team in evaluating patients, planning therapy, and developing treatment goals. Reports observations of patients' status to the team and provides input in the preparation and updating of the treatment plans. Assists team members in providing care to patients and follows through with team decisions. Welcomes new staff and assists in orienting them to the department. 2) Provides a safe environment. Conducts daily sharps checks on patients upon arrival and when indicated by the Team. Intervenes appropriately during crises by providing support and patient escorts and authorizes restraint and seclusions. Maintains safety by monitoring groups, time-aways, and restraint and seclusions. Observes potential safety hazards on the unit and report hazards immediately to supervisors. Maintains safety by adhering to behavior management principles including Collaborative Problem Solving techniques. 3) Documents patient mental status, social behavior, and progress toward identifying goals daily. Documents the ongoing assessment of patients by completing monitoring and rounds sheets. Documents restraints and seclusions per policies. Documents all necessary information in EMR as dictated by policy and procedure. 4) Provides a therapeutic milieu. Assesses patient mental status social and symptomatic behavior and progress towards identified goals daily. Counsels patients with empathy and respect to assist them to formulate treatment goals. Refers patients' physical problems to RN for assessment and intervention. Collaborates with the team to initiate and implement a plan of care to meet the ADL needs of patients who are unable to perform these tasks themselves. Identifies patient knowledge deficits and implements appropriate teaching in collaboration with the team. Assists in the development and implementation of special approaches and provide 1:1 intervention when indicated. Adheres to defined boundaries and guidelines regarding self-disclosure with patients. Co-facilitates group therapy and demonstrates a willingness to fill in as needed. Develops plans and implements psycho-educational groups and demonstrates a willingness to fill in as needed. 5) Demonstrates accountability for personal and professional growth. Demonstrates support for the philosophy of the program and adhering to policies, procedures, and standards. Attends all mandatory in-services on an annual basis. Collaborates with supervisors to identify their own professional goals and seeks experience to accomplish these goals. Assists with the identification of program in-service needs. 6) Demonstrates effective use of behavior management principles and Collaborative Problem Solving techniques. Develops and implements special programming. Assists co-workers in daily activities and replaces them as needed. 7) Demonstrates competency for one-to-one observation of patients based on department and unit-specific needs. 8) Must complete department-specified de-escalation training within 30 days of hire. Education: High School Diploma (Required) Certifications: Cardiopulmonary Resuscitation - Other, Certified Crisis Prevention - Crisis Prevention Institute Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $18.91 - $21.73 - $25.36 We are a 716-bed independent academic medical center. We are the community's major referral hospital, and we provide a wide range of services, including: Cancer care Critical care medicine Digestive disorder care Heart and vascular disease care Laboratory services Neurological disorders Obstetrics and gynecology care And care for many other injuries, illnesses, and conditions Ranked among highest performing hospitals nationally by U.S. News & World Report Among only 1% of hospitals to be recognized by Magnet 4 consecutive times Named a top 50 cardiovascular hospital by Watson Health THE ADVANTAGES OF WORKING WITH BAYSTATE! Excellent Compensation High-quality, low-cost medical, dental and vision insurance Generous PTO - up to 25 days in the first year, with scheduled earned increases Sign on bonus (Sign on Bonuses are paid to external hires only; not applicable for internal or company transfers, unless otherwise specified. Former employees are eligible after 1 year post separation from Baystate Health) Continuing education support and reimbursement First Time Home Buyers Financial Packages Farm Share Memberships 403b retirement company match & annual company contribution increase based on years of service. Free money coach advice from a certified professional Wellbeing programs that include but are not limited to mental, physical, and financial health. Pet, home, auto and personal insurance Life insurance Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity is what elevates respect for our patients and staff. Together our inspired and compassionate teams manage the whole health needs of all communities in need. Schedule: Per Diem Summary: Under the supervision of the radiologic technologist, this position is responsible for assisting the technologists, residents, and radiology attendings in exam rooms, and with guided interventional procedures. This position also calls patients from the waiting room into the changing area as well as prepares/explains the procedure to the patient according to departmental and hospital procedures. The technical assistant performs a variety of patient care and clerical duties while aiding patients, technologists, and radiologists. The technical assistant demonstrates excellent communication skills and effectively works with all staff Job Responsibilities: 1) Managing the Patient Experience: Greets patients promptly in warm, friendly manner demonstrating an appropriate amount of interest or concern. Smile, make eye contact, use welcoming language (hello, welcome, how can I help you today). Gather and/or verify patient demographics as needed. Hospitality: Maintain a clean patient and working space. Direct patient and family members to restrooms and other amenities. Check to see if there is any other way you can assist. Employees at this level are developing their skills and understanding of needs of the patients and their families or caregivers. 2) Practices the BH operating principles of Trust, Respect, Integrity, Collaboration, and Communication. 3) Maintains patient confidentiality consistent with hospital policy. 4) Knowledge of lifting mechanics and proper moving techniques. Is responsible for assisting in the transfer of patients on and off stretchers, beds, wheelchairs, and other as needed. 5) Technical assistant will keep patients informed of wait times, assisting and accompanying patients where possible, and as appropriate. 6) Performs terminal cleaning, and surface cleaning in accordance with the hospitals infection control practices and policies. 7) Observes all health and safety requirements including body substance precautions. 8) Assist patients as needed to bathroom or with urinal or bedpan. 9) Participates in department and team projects as requested and communicates effectively with team and patients. 10) Is skilled in handling transport, lifting, sliding, oxygen tanks, and IV poles as needed. 11) Is skilled in the use of all necessary computer software such as, but not limited to, Teletracking, Safety and Injury Reporting (SRS), Cerner, Radnet, Synapse, etc. 12) Assists with supplies and inventory. Properly puts stock away, as well as fills and empties laundry bins as needed. 13) Maintains yearly In-service validations. Attends departmental staff meetings. Other duties as requested. 14) Technical assistant will be responsible for clerical duties to including computer use, scheduling, report and image retrieval, obtaining and delivering of "wet reads", communicating with patients and offices over the phone and in person. 15) Technical assistant will be responsible for assisting technologist, and radiology resident/attending while performing interventional biopsy exams. 16) Technical assistant will assist the technologist in preparing exam trays for biopsy procedures. 17) Technical assistant will be responsible for assisting the technologist, resident, and radiology attending with pre, peri, and post patient care, as appropriate. 18) Performs all duties of a Radiology Technical Assistant I and II as necessary. Minimum Requirements: 1) High School diploma or equivalent 2) Basic Life Support from the American Heart Association Preferred Work Experience: 1) Medical Terminology and previous patient care. Skills and Competencies: 1) Excellent verbal and written communications skills. 2) Excellent computer skills. 3) Knowledge of mechanics of lifting mechanics. We strive to be the place where we can help you build the career you deserve - apply today - YOU belong at Baystate! OUR COMPENSATION PHILOSOPHY: We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. For more information, please visit us online at: baystatehealthjobs.com or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareer Education: GED or HiSET (Required) Certifications: Basic Cardiac Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association, Certified Medical Assistant - OtherOtherOther, Certified Nurse Aide - OtherOtherOther, Emergency Medical Technician (EMT) - Advanced - OtherOtherOther Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Full Time / Part Time: Full-Time Shift: First Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $28.73 - $33.02 - $39.05 Summary: Possesses and utilizes technical knowledge and skill regarding principles and techniques of laboratory medicine as well as testing methodology. Performs a wide variety of assays/procedures within a clinical laboratory service with documented expertise. Works independently and assesses test results for validity prior to reporting. Position requires excellent verbal communication, significant computer skills and ability to interface with a broad spectrum of health care professionals in a collaborative manner. Job Responsibilities: 1) Verifies appropriateness of specimens, accurately labels and identifies specimens. Alerts appropriate health care provider(s) regarding critical results 2) Assists in the development QA indicators and collection of pertinent data. 3) Reports results within established Turnaround Times. Prioritizes work and maintains acceptable level of productivity. Communicates regarding issues that may affect quality of results and/or Turnaround Time. 4) Incumbent possess sufficient theoretical knowledge to understand tests, and basic clinical significance of results. Identify and participate in solving problems. Communicates with work team and/or supervisor regarding problems. Performs basic trouble shooting of testing requests, referring issues to supervisor as necessary. 5) Demonstrates excellent communication, teamwork and customer service skills. Records of work performed, quality control and documentation of issues are thorough and complete, consistent with all departmental requirements and those of regulatory agencies. Courteous and helpful in all interactions with patients, visitors, co-workers and health care providers. 6) As assigned, assists in projects or studies. Assists in orientation and training of staff. 7) Maintains awareness of and follows all corporate and BHS Pathology compliance policies and procedures 8) Observes and promotes the BHS organizational standards of behavior. 9) Reviews pending log daily and follows up on missing specimens and missing results. 10) Develops and proofreads departmental procedures and protocols for accuracy. 11) Reviews billing reports to ensure all testing has been billed. Performs manual billing in SMS as needed. Assists in the annual review of CPT codes and reference lab pricing. Required Work Experience: 1) At least 3 years laboratory experience Preferred Work Experience: 1) None Listed Skills and Competencies: 1) Laboratory skills acquired during clinical rotations and/or through experience Education: Associates Degree (Required) Certifications: Medical Laboratory Technician - American Society for Clinical PathologyAmerican Society for Clinical Pathology Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. Apply Now

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $64,792.00 - $74,484.00 - $88,108.00Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Pediatric Palliative Care is looking for a Music Therapist to join the team!Schedule:Full-time (40 hours per week) Monday - Friday, 8-hour shifts Location: We service patients in the community - this includes Hampden, Hampshire, and Franklin counties. Summary: The music therapist is a board-certified clinician who has the responsibility, accountability, and authority for providing coordinated, comprehensive music therapy services in accordance with the objectives, policies, standards, and procedures of Baystate Home Health and Hospice Pediatric Palliative Care Network (PPCN) Program Job Responsibilities: 1) Establish, document, and evaluate clinical music therapy goals and objectives to address the psychosocial needs of patients, siblings, and parents enrolled within the Pediatric Palliative Care Program. 2) Plan, organize, implement, adapt, and evaluate music therapy interventions designed to positively influence patients' psychosocial needs. 3) Create and implement interdisciplinary co-treatment with other pediatric palliative care providers to support the psychosocial needs of patients and families. 4) Integrate the most appropriate music therapy approach (i.e. behavioral, developmental, improvisational, neurological, medical) into the patient's music therapy treatment planning 5) Have a high level of clinical musicianship by playing, adapting, and selecting appropriate musical and non-musical equipment for all music therapy experiences 6) Supervise music therapy students (i.e. practicum, interns) and maintain current clinical music therapy practice through review of current music therapy research. 7) Participate in interdisciplinary team meetings, staff & community meetings, and education 8) Provide legacy interventions and bereavement support for patients and families regarding anticipatory grief; at the time of death and through follow-up grief interventions. 9) Serve as representative on relevant committees in collaboration with Hospice and Baystate Children's Hospital. 10) Collaborate with community service partners n the care of pediatric palliative care patients (ie: early intervention, school, etc) 11) Communicate clinically relevant music therapy information effectively to a variety of professional disciplines in the form of oral, written, in-services, conferences, and other community sharing opportunities 12) Proficient in musical instruments, such as keyboard, guitar, or percussion instruments. Compose, arrange, or adapt music for music therapy treatments. Required Work Experience: 1) 5 years of music therapy experience working with children who have various needs Preferred Work Experience: 1) 5+ years experience in areas such as pediatrics, special education, palliative/hospice care, and/or social services Skills and Competencies: 1) Excellent observation, communication, listening, and documentation skills. 2) Musical proficiency and knowledge of a variety of instruments. 3) The ability to relate to people from all backgrounds. 4) The ability to handle sensitive and difficult issues. 5) Emotional strength and ability to cope with challenging situations. 6) Empathy and the ability to gain clients' trust. 7) The confidence to work with people independently and in groups. Education: Bachelors Degree (Required) Certifications: Music Therapist - Board of Certified Music TherapistsBoard of Certified Music Therapists Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Full Time / Part Time: Full-Time Shift: First Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $87,859.00 - $100,984.00 - $119,412.00 Baystate Hospice is seeking a dedicated and detail-oriented Hospice Performance Improvement Quality Registered Nurse to lead our quality enhancement initiatives within hospice and palliative care services. This vital role involves analyzing clinical data, developing improvement strategies, and ensuring compliance with healthcare standards to optimize patient outcomes. The ideal candidate will possess extensive nursing experience, a strong understanding of healthcare quality metrics, and a passion for elevating patient care standards through continuous improvement processes. Schedule/Location: Monday - Friday 8:00am - 4:30pm 30 Capital Dr. West Springfield, MA 01089 Summary Description: Coordinates Baystate Hospice to CMS, and Hospice Quality Management and Performance Improvement programs. Assists in coordinating MA Department of Public Health compliance activities for quality management, performance improvement, and patient safety. Adhere to system and department compliance policies and any applicable laws and regulations. Job Responsibilities: 1) Functions as Quality Assurance/Performance Improvement (QAPI) Coordinator for Home Care and Hospice project teams. Serves as resource/liaison/educator to clinical and non-clinical staff members regarding performance improvement processes. Ensures that systems and/or process issues identified during performance improvement activities are referred to the appropriate department(s) or teams for resolution. Utilizes PDSA cycle, lean methodologies, and other quality improvement tools as appropriate in performance improvement activities. Ensures that documentation of all QAPI activities is complete, accurate, easily retrievable, and current. Ensures appropriate QAPI initiative documentation and issue resolution to maintain compliance with Hospice CMS Conditions of Participation and any other federal and state regulations. 2) Collects data from a variety of sources, including the EMR and HIS outcomes to support identified quality of care and patient safety measures. Manages, implements, and evaluates Quality Assurance/Performance Improvement (QAPI) activities, including collecting and analyzing data and preparing formal reports for presentation. Manages the coordination of data collection and reporting of performance improvement (PI) data as needed to meet the requirements of external regulatory agencies and third-party payers. 3) Tracks risk events, including infections and patient harm. Uses data to create QAPI initiatives to prevent further occurrences. 4) Reviews and submits HIS data within the regulatory timeframes, reviews documented diagnoses, and ensures diagnoses and clinical documentation are consistent. 5) Understands and is able to teach Hospice Conditions of Participation to both clinical and non-clinical staff. 6) Works with the Medical Records and Finance Departments to ensure clinical documentation contains all elements necessary for billing claims. 7) Responds to Additional Requests for Documentation (ADRs) from CMS and other third-party payers with clear, accurate written documentation. 8) Maintains a collaborative working relationship with all staff and external contacts. 9) Contributes to the day-to-day functioning of the Quality department. Assists with special projects as assigned. 10) Assumes responsibility for own professional growth and development, including attending appropriate educational programs and maintaining clinical knowledge relevant to performance improvement responsibilities. Preferred Experience: Minimum 2 years of Quality/Performance Improvement experience ICD-10 Certification Skills/Competencies: Ability to organize and prioritize workload to meet deadlines. Ability to facilitate performance improvement process. Ability to manage multiple competing priorities. Ability to collaborate with both clinical and nonclinical staff members. Strong written and oral communication skills. Must possess excellent interpersonal skills. Ability to organize and prioritize workload to meet deadlines. Ability to facilitate performance improvement process. Ability to manage multiple competing priorities. Ability to collaborate with both clinical and nonclinical staff members. Strong written and oral communication skills. Must possess excellent interpersonal skills. Excellent computer skills, including word processing and database software. Education: Associates of Science (Required), Bachelor of Science Certifications: Registered Nurse - State of MassachusettsState of MassachusettsState of Massachusetts Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. Apply Now