Clinical Program Manager RN * Hybrid*
Wolfforth, TX jobs
Clinical Program Manager RN
Hybrid.
Candidates residing in the areas of Portland, OR, Spokane, WA or Lubbock, TX are encouraged to apply.
In collaboration with the Division Director, the Clinical Practice Manager RN supports nursing practice, quality initiatives, and clinical improvement efforts across the division. This role is responsible for leading teams in developing and implementing evidence-based nursing and clinical practices, utilizing established standards, research findings, and quality improvement principles.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
Bachelor's Degree: Nursing
Master's Degree: Nursing (Practice or Education)
5 years - Nursing experience in an acute care setting.
3 years - Clinical practice development, quality, or education experience.
active RN License for WA, OR or TX
Preferred Qualifications:
Ph.D.: Nursing or DNP (Doctor of Nursing Practice)
Salary Range by Location:
Oregon: Portland Service Area: Min: $59.39, Max: $93.75
Texas: Min: $45.30, Max: $71.51
Washington: Eastern: Min: $52.85, Max: $83.42
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 403508
Company: Providence Jobs
Job Category: Clinical Administration
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Nursing
Department: 4007 SS CNTRL DIV EDU ADMIN
Address: OR Portland 4400 NE Halsey St
Work Location: Providence Health Plaza (HR) Bldg 1-Portland
Workplace Type: Hybrid
Pay Range: $see posting - $see posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Healthcare, Keywords:Healthcare Program Manager, Location:Wolfforth, TX-79382
Business Analyst, Operations & Process Improvement (Remote)
Dallas, TX jobs
Description & Requirements We are seeking a Business Analyst, Operations & Process Improvement to support program activities by gathering and interpreting business requirements, optimizing operational processes, and delivering actionable insights to guide management decisions. The ideal candidate demonstrates strong analytical reasoning, works collaboratively with business owners and operational teams, and develops innovative solutions to improve system performance and efficiency.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications.
- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs.
- Extract, analyze, and report data to support program activity and assist in management decision making.
- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program's service-level agreements,)
- Work closely with operations staff to define requirements, test criteria, and identify success factors.
- Collect, review, and document business requirements, specifications, and recommendations related to new processes, functionality, and proposed solutions.
- Extract, tabulate, and analyze data to support program activity and assist in management decision-making.
- Work closely with business owners, operations, users, and systems staff to improve business efficiency and deliver effective solutions.
- Collaborate effectively with internal and external business partners to ensure successful solution delivery.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience.
- Bachelor's degree in a related field, or an equivalent combination of education and experience.
- 3 years of relevant professional experience
- Experience documenting business requirements, processes, and recommendations.
- Proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products.
- Ability to collaborate effectively with internal and external stakeholders.
- Strong presentation skills and ability to communicate findings to non-technical audiences.
- Strong analytical and problem-solving skills.
Preferred Requirements
- 3 years of experience gathering and interpreting information to support process or operational improvements
- 5 years of experience working with data to identify trends, support decision-making, or evaluate program performance
- 3 years of experience in business analysis, operations support, or a related analytical role.
- Advanced proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products.
Home Office Requirements
- Maximus provides company-issued computer equipment and cell phone
- Reliable high-speed internet service
* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
* Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
68,000.00
Maximum Salary
$
75,000.00
Easy ApplyReimbursement, Pre-Billing Specialist (Eligibility) (Remote)
Texas jobs
Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood! You won't find a work culture and benefits package like ours every day. Come join our team and a group of colleagues who love working at Castle! Learn more at *************************
Castle Biosciences Inc. is growing, and we are looking to hire a Pre-Billing Specialist (Eligibility) working remotely from your home office based in the USA, with a start date on or before January 16, 2026.
Why Castle Biosciences?
Total Compensation Package:
* Salary Range: $40,000 - $42,000. Final salary is based on Experience and Education levels.
* Excellent Annual Salary + 20% Bonus Potential
* 20 Accrued PTO Days Annually
* 10 Paid Holidays
* 401K with 100% Company Match up to 6%
* 3 Health Care Plan Options + Company HSA Contribution
* Company Stock Grant Upon Hire
* $75/month reimbursement for internet service
A DAY IN THE LIFE OF A Pre-Billing Specialist (Eligibility)
This individual will be responsible for assigning medical insurance plans and performing eligibility verification checks on new patient accounts entering the billing system. They will resolve eligibility issues by contacting providers and patients to obtain updated information, and will submit and follow up on assigned prior authorizations. This role will spend the most time assigning medical insurance plans, verifying eligibility, resolving issues, and managing prior authorization submissions and follow-ups.
REQUIREMENTS
* High school Diploma, GED, or equivalent work experience.
* Minimum of two years of health insurance eligibility and prior authorization experience.
* Experience collaborating with patients, providers, and insurance plans to complete the pre-billing process.
* Experience researching and utilizing payor websites.
* Certification in Medical Billing and/or Coding or equivalent experience.
* Must demonstrate the ability to type 35 WPM with 90% or higher accuracy.
TRAVEL REQUIREMENTS
*
SCHEDULE
* Monday - Friday, 8:00 AM to 5:00 PM, non-exempt position, working remotely from your home office based in the USA.
READY TO JOIN OUR BIOTECH TEAM?
We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!
Castle Biosciences Awards and Research Developments!
WORK AUTHORIZATION
All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.
ABOUT CASTLE BIOSCIENCES INC.
At Castle Biosciences, people are at the heart of everything we do. Our mission is to improve health through innovative tests that guide patient care. We empower patients and clinicians to make more confident, personalized treatment decisions through rigorous science and clinically actionable solutions that help improve disease management and patient outcomes.
Our impact starts with our team. Every individual at Castle plays a meaningful role in advancing patient care. We value integrity, trust and collaboration in all we do and are committed to fostering an environment where people can grow, thrive and make a lasting impact. Here, your work has purpose, your voice matters and together, we're shaping the future of precision medicine.
Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ReasonableAccommodationsRequest@castlebiosciences.com.
This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
No third-party recruiters, please
BCBA- Hybrid, Work From Home, $10,000 Sign On
Spring, TX jobs
Job Description
MeBe is a provider of evidence-based therapies for children with autism and other special needs. Our mission is to empower families, professionals, and communities by educating and training them on evidence-based approaches. Our secret sauce? Play-filled, research-based care across multi-disciplines including OT, Speech and ABA.
At MeBe, you'll be offered more than a job. You'll receive training and support to help you develop your career in Behavior Therapy and grow as an individual. You'll work with extraordinary team members in ABA, OT and Speech who share a common goal, to help children with autism be their best selves. Your days will be filled with meaning and purpose.
As a Board Certified Behavior Analyst (BCBA) specializing in early intervention, your role is pivotal in applying evidence-based strategies to comprehend and shape behavior in young children. Your responsibilities encompass the thorough assessment, strategic planning, and skillful implementation of interventions to foster the development of essential skills, ultimately guiding our youngest learners toward realizing their full potential!
BCBA
*We are currently offering a $10,000 first year bonus to new full-time teammates!
About You:
You take pride in your work, pay attention to the small details and have a reputation for doing high quality work.
You value transparency and operate with candor and compassion. You inspire others to be their best selves.
You love to weave fun and laughter into whatever you do. Making a positive impact is what drives you
You value individuality and find yourself gravitating towards people with other interests who think outside the box, and push the status quo.
About What You'll Work On:
Conducting Individualized Skill and Behavior Assessments: You will be responsible for conducting thorough assessments using tools such as VB-MAPP, Vineland, EFL, AFLS, and BRIEF to gain insights into each individual's unique abilities and behavioral traits.
Developing and Overseeing Customized Treatment Plans: Your role will involve meticulously crafting and closely monitoring the implementation of fully tailored, comprehensive treatment plans to meet the specific needs and goals of each kiddo.
Providing Parent Coaching: You will offer expert guidance and coaching to parents, equipping them with the knowledge and strategies necessary to effectively support their child's development and progress.
Delivering Ongoing Professional Development to RBTs: Your responsibilities will include providing continuous, high-quality training to our team of Registered Behavior Technicians (RBTs) to enhance their skills and expertise, ensuring they offer the best possible care to our kiddos.
Assessing Kiddo Progress through Data Analysis: You will employ rigorous data analysis techniques to assess and track kiddo progress systematically, ensuring that interventions are evidence-based and continually adjusted to achieve optimal outcomes.
Other duties as assigned
Qualifications:
BCBA certification (Required)
Prior Payor credentialing preferred
Ability to pass a background check (Required)
Experience working with kids with autism or other developmental delays using ABA
Communication skills
Positive attitude with a willingness to collaborate
Professional demeanor
Perks and Benefits:
Industry benchmarked, competitive pay $85,000-$100,000 depending on experience
*We are currently offering a $10,000 first year sign on bonus to new full-time teammates!
Work from home flexibility
Relocation bonuses available
Clinical Supervisor Performance Bonus
Twenty nine paid days off
Medical, Vision, Dental
Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance
Invest in your mental health with access to free mental health sessions
Protect your pet with discounted pet insurance
Secure your future with our 401k program
Monthly CEU Trainings and CEU reimbursement
Tuition discounts available to all employees through our University Partnerships
Expansive treatment spaces based on location
Options for positions in variety of settings: clinic; in-home; schools; telehealth
Scheduling department handles reschedules, cancellations and permanent changes to schedules
Computer and work tools provided
Company sponsored, fun events for everyone
For more information, please visit our website at ******************
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Compensation Range: $85K - $100K
Cohen Licensed Masters Clinician (LPC, LCSW, LMFT)
Addison, TX jobs
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
Job Description:
The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.
The Steven A. Cohen Military Family Clinic at Metrocare is part of the Cohen Veterans Network, a national nonprofit network of clinics designed to strengthen mental health outcomes and complement existing support for veterans and military families. We break down barriers to care for veterans, including those from the National Guard and Reserves, active duty, and their families by providing timely access to high-quality care regardless of discharge status or ability to pay. The Cohen Clinic at Metrocare staff is comprised of a diverse and multidisciplinary team of mental health providers, case managers, outreach staff, and administrative staff. We provide individually tailored, evidence-based treatments to adults, children, adolescents, couples, families, and groups. Sensitive to the specific issues faced by military families, we strongly believe in building trusting, confidential relationships with our clients, and we maintain strong ethical and legal commitments to privacy and confidentiality.
As part of the multidisciplinary treatment team, the Masters Clinician provides direct client care by conducting assessments to clarify diagnosis, creating targeted treatment plans, and providing evidence-based, culturally responsive therapeutic services to veterans, service members, or family members. Clinicians are provided with plentiful opportunities for high-quality clinical training and professional development. A strong candidate will be able to meet individual benchmarks while working collaboratively within our passionate, mission-driven team.
HOURS OF RESPONSIBILITY: 40 hours within clinic hours. Must include Weds for all-staff meetings. To accommodate the schedule of clients served, the schedule for this position may require both day and evening hours. Limited remote work may be possible.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential functions listed here are representative of those that must be met to successfully perform the job.
Provides initial and ongoing assessment and targeted treatment planning for veterans, service members, and their families, to include risk assessment and safety planning.
Provides individual, couples, family, and group psychotherapy to clients, with a focus on delivering evidence-based treatments and using measurement-based care.
Collaborates with the client, their support system, external providers, and the clinic treatment and care coordination teams to provide comprehensive care.
Actively participates in individual and group supervision.
Completes all required documentation within necessary timeframes.
Supports other clinic projects or programs (e.g., training, research, outreach).
May supervise graduate students/interns.
Maintains required productivity levels as outlined in clinic and network policies.
Maintains current knowledge of mental health diagnoses and treatments, as relevant to the clinic and our population.
Exhibit good judgment, professionalism, cultural humility, strong interpersonal skills, a collaborative style, high integrity, and a positive attitude.
Attends relevant meetings and attends/completes relevant training.
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws.
Must remain calm and maintain self-control amid difficult circumstances and crises; respond in a professional manner in all situations.
Maintains high standards of privacy in accordance with HIPAA guidelines.
Performs other duties as assigned.
COMPETENCIES:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
Ability to think analytically to provide appropriate and timely interventions.
Ability to establish positive and productive working relationships; generates trust; openly gives and receives honest, balanced feedback.
Exhibit awareness of and responsiveness to cultural considerations including but not limited to race and ethnicity, gender, sexual orientation, and religion/spirituality.
Ability to communicate clearly, effectively, and appropriately via oral and written means.
Work style is highly organized, detail-oriented, and reliable.
Presents a professional and positive demeanor to referrals/clients, staff, funders, and the public.
Represents the clinic, agency, and network professionally in all situations.
Ability to demonstrate interest, desire, and passion in connecting veterans, active duty, and their families to high-quality evidence-based mental health care.
Handle multiple tasks and special projects simultaneously, including meeting deadlines.
Able to implement and monitor processes within a team.
Appropriately balances the need for supervision with ability to work autonomously based on level of education and experience.
QUALIFICATIONS
EDUCATION AND EXPERIENCE:
Required: Master's degree in mental health field.
Preferred: Minimum of 1 year experience delivering treatment via multiple modalities (i.e., individual adult, individual child, couples, family, and group treatment).
Preferred: Training and experience implementing evidence-based treatments.
Preferred Experience using measurement-based care.
Preferred: Experience working with a military or veteran population.
Preferred: Bilingual (Spanish, English) language skills.
DRIVING REQUIRED: Yes
MATHEMATICAL SKILLS:
Basic math skills required.
Ability to work with reports and numbers.
REASONING ABILITY:
Ability to function in a fluid environment and respond appropriately to changing priorities.
Maintains knowledge of professional and ethical codes and use effectively in decision-making.
Exhibits ability to make independent decisions but seeks consultation or supervision as appropriate, based on education and experience.
Thinks analytically, including setting work priorities and creating and evaluating solutions to work-related problems.
Analyzes problems, identifies alternative solutions, projects consequences of proposed actions, and implements recommendations in support of goals.
Interprets and applies all applicable policies, procedures, rules and regulations.
Ability to apply common sense understanding to carry out simple one or two-step instructions.
Ability to deal with standardized situations with only occasional or no variables.
COMPUTER SKILLS:
Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
Ability to utilize Internet for resources.
Proficient with navigating and documenting within an electronic health record.
Proficient with virtual therapy platform(s).
CERTIFICATIONS, LICENSES, REGISTRATIONS:
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.
Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
Independent licensure as masters-level mental health clinician in Texas required by hire date, to include Licensed Professional Counselor (LPC, LPC-S), Licensed Clinical Social Worker (LCSW, LCSW-S), or Licensed Marriage and Family Therapist (LMFT, LMFT-S).
Board-approved supervisor status preferred.
Benefits Information and Perks:
Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend - 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
Auto-ApplyPharmacy Technician
Austin, TX jobs
In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing assistance in dispensing prescription medications to patients. Responsibilities
* Provide assistance to the pharmacist in dispensing prescription medications: typing orders, billing orders, performing quality control functions and inventory management, including 340B program management, placement and receiving of medication orders from multiple sources, out-of-date medication management and processing, hazardous waste management, and maintenance of the medication take back kiosk.
* Prepare prescription medications for delivery to patients and perform prescription tracking using pharmacy systems, electronic medical records and collaboration with internal and external pharmacy teams to ensure timely medication delivery.
* Contact patients to ensure medication delivery and return medications to stock per established pharmacy procedures.
* Enter prescription and patient information into pharmacy database and determine patient eligibility for pharmacy benefits, including but not limited to interim coverage programs, copay assistance programs, charity care (MAP/Basic), ADAP Program, Ryan White, patient assistance programs, 340B eligibility including referral management, grants management and pharmacy pilot programs.
* Coordinate with Enterprise Pharmacy Benefits and Patient Assistance Program teams to ensure patient coverage and access to medications including facilitating charity program "prior authorization" management and follow-up communication with patients and providers.
* Provide excellent internal and external customer service in-person and electronically, answering questions verbally, in writing, in emails, via secure text messaging, and within the electronic medical record; provide patient and staff navigation of pharmacy services, including referral to other departments such as eligibility or medical, and provide coordination with external pharmacy partners, to ensure patient access to their medications.
* Register Management: Open and close registers, maintaining accurate transaction records.
* Multilingual Patient Support: Identify patient language preferences and connect them with appropriate translators for effective communication.
* Use translation services for prescription typing and clear patient communication. Essential Functions Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and organizational Standard Operating Procedures and Policies. Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times and develop and maintain favorable internal relationships and partnerships with patients and coworkers.
* Complete all mandatory training and maintain appropriate credentials/licensure. Perform other duties as assigned, including but not limited to prescription fulfillment and patient communication tasks, per pharmacist direction. Any assigned remote work will be in compliance with Connected Work Program policies and procedures.
Qualifications
EDUCATION:
* High school diploma or equivalent required.
* Associates degree preferred.
EXPERIENCE:
* Demonstrated knowledge of medical/pharmaceutical terms and nomenclature required.
* Demonstrated familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.) required.
* 3 years experience working in a pharmacy environment preferred.
REQUIRED CERTIFICATIONS/LICENSURE:
* Current Pharmacy Technician registration with Texas State Board of Pharmacy required.
* Current Pharmacy Intern registration with Texas State Board of Pharmacy also accepted.
* Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross required. (Will be required to maintain a current CPR certification during employment)
Auto-ApplyDistrict Manager
Houston, TX jobs
Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our Houston territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the Houston area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include:
Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Ability to read and understand medical and scientific studies.
Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
Prospecting for new leads and identifying quality sales prospects from active leads.
Attending marketing and sales events for prospects and current customers.
Working with customers for sales referrals with new prospects.
Updating all relevant sales activities in the Company's CRM system.
Closing sales accurately and effectively each month to meet or exceed targets.
Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
Performing other related duties as required or requested.
As a District Manager, your background should include:
Bachelor's degree
Strong teamwork, communication (written and oral), client management, and interpersonal skills.
Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
Strong work ethic and time management skills
Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
Proficient in Microsoft Office suite and customer relationship management software.
Ability to travel in order to do business, approximately 20% of the month.
Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
Home office capability is required with reliable high-speed internet access
Company Perks:
Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
Company Paid Life and AD&D Insurance
15 days of Paid Time Off and Company Holidays
401k with a 3% employer contribution
Motus mileage program
Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
Auto-ApplySr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Lubbock, TX jobs
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
• Identify emerging contact center trends and coordinate content updates to address urgent needs.
• Collaborate with client content teams to create, update, and review contact center-specific content.
• Serve as a subject matter expert for assigned customer agencies.
• Salesforce and SharePoint experience preferred.
• Call center knowledge and experience preferred.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.
• Developing website content experience
• Self-motivated and able to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
85,200.00
Easy ApplyProject Management Coordinator (Hybrid)
Temple, TX jobs
The Student Affairs Coordinator is responsible for the organization and management of various programs serving the students within the Medical Education Department. ESSENTIAL FUNCTIONS OF THE ROLE Serves as liaison between students, Faculty, College of Medicine and Medical Education Department.
Assists students with academic planning, developing and achieving goals and provide resources for career guidance.
Develops and maintains the Faculty Advisor program.
Serves as primary advisor to campus student organizations, campus activities and community.
Gathers materials. Distributes and coordinates logistics and implements formal orientation program for new students.
Serves as student advocate and informational resource for students seeking academic and personal support services.
Maintains student records including health record, credentialing materials and student permanent files.
Maintains software systems.
Provides information and assists with requests from the Office of Student Affairs.
KEY SUCCESS FACTORS
Strong interpersonal and communication skills.
Ability to plan, prioritize, organize and coordinate work in situations where demands of a diverse nature and conflicting deadlines are involved.
Ability to work well under pressure, remain organized and focused and pay attention to detail, while delivering quality, polite and courteous services.
Ability to work as a team member as well as team leader on respective projects.
Ability to identify problems, recommend solutions, establish priorities and coordinate work activities.
Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Teams, etc). Be willing to learn and become proficient in using other software programs.
Ability to work autonomously, independently and be a self-starter; take initiative.
BENEFITS
Our competitive benefits package includes the following
* Immediate eligibility for health and welfare benefits
* 401(k) savings plan with dollar-for-dollar match up to 5%
* Tuition Reimbursement
* PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
* EXPERIENCE - 1 Year of Experience
Insurance Verification Specialist - Days - Hybrid
Dallas, TX jobs
The Insurance Verification Specialist 1, under general supervision, provides patients, physicians and internal hospital personnel with insurance benefit information. This position ensures timely verification of insurance benefits and financial clearance which has a direct impact to the organization?s reimbursement from payers for patient accounts that are scheduled and unscheduled.
ESSENTIAL FUNCTIONS OF THE ROLE
Performs financial clearance of patient accounts by verifying insurance eligibility and benefits and ensuring all notifications and authorizations are completed within the required timeframe.
Completes appropriate payor forms related to notification and authorization.
Coordinates the submission of clinical documentation from physicians to payers for authorization needs.
Calculates accurate patient financial responsibility.
Communicates timely with Utilization Review, and collaborates effectively with physician and facility staff to ensure financial clearance of the patient?s account prior to scheduled or unscheduled service during the patient?s hosptial stay.
Interprets complex payer coverage information including, but not limited to, network participation status with provider, limited plan coverage and inactive benefits.
Documents systems according to the Insurance Verification guidelines to assure accurate and timely reimbursement.
KEY SUCCESS FACTORS
1 year of healthcare or customer service experience preferred.
Must have the ability to consistently meet performance standards of production, accuracy, completeness and quality.
Ability to understand and adhere to payer guidelines by plan and service type.
Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and/or suffering patients in addition to life or death situations.
Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
Excellent data entry, numeric, typing and computer navigational skills.
Basic computer skills and Microsoft Office.
BENEFITS
Our competitive benefits package includes the following
* Immediate eligibility for health and welfare benefits
* 401(k) savings plan with dollar-for-dollar match up to 5%
* Tuition Reimbursement
* PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - H.S. Diploma/GED Equivalent
* EXPERIENCE - Less than 1 Year of Experience
Healthcare Disability Specialist - Fully Remote!
Texas jobs
Our company helps hospitals and health plans improve their revenue and deliver community benefits. On their behalf, we help their patients and plan members with low or no income, and those who are aged or disabled, to enroll in government-funded assistance programs.
Disability Specialists work in a fast-paced, multi-tasking, contact center environment, managing both inbound and outbound calls.
Healthcare Specialists is an entry level position and will handle all submitted Social Security applications from beginning to end while providing claimants with outstanding customer service and support and will work closely with Social Security offices nationwide.
The Healthcare Specialist will coordinate appointments, provide resources and materials, and provide medical updates to Disability Determination Services and private institutions.
A successful Healthcare Specialist is an empathetic communicator, likes to juggle multiple projects, is detail oriented and, above all, is compassionate.
Role Responsibilities:
Maintains regular communication with claimants, answers questions regarding the application, services, and benefits and clarifies eligibility data
Will manage all inbound and outbound queue calls while staying on top of own tasks
Assists in gathering eligibility data, verifications, completed forms and medical records.
Manages positive professional relationships with agencies and clients.
Submits documents/applications to proper agencies; follows up appropriately with all entities to ensure processing and stays updated on status of claims.
Manages all accounts and taking appropriate action to secure eligibility until all methods are exhausted.
Secures and submits all necessary signed SSA forms and any missing verifications
Contacts providers / secures medical records as needed
Is thoughtful and proactive to anticipate and foresee key requirements for all accounts and takes appropriate action to secure eligibility until all methods are exhausted
Works with government agencies/physician offices to obtain coverage for clients
Maintains positive professional relationship with agencies and clients
Understand and agree to role-specific information security access and responsibilities
Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
Read, understand, and agree to security policies and complete all annual security and compliance training
Role Requirements:
2 years of Customer Service
Must be fluent in both Arabic and English (speak, read, write)
Excellent communication and interpersonal skills with an ability to clearly communicate and influence
Call Center experience and/or De-Escalation experience a plus
Experience working with government agencies a plus
Experience in Social Services, case management, processing disability/claims evaluation and/or adjudication, and Medicaid/Medicare knowledge a strong plus
Strong interpersonal skills and ability to work in a team environment
Detail Oriented, Willing to Learn, and Goal Driven
Ability to multi-task and manage time appropriately
Strong computer skills, proficiency with Microsoft Word, Excel and Outlook, and ability to navigate multiple platforms and screens smoothly
Training Specialist III - Ambulatory Clinic Network Ops
Webster, TX jobs
**Webster, Texas, United States** **New** Clerical & Administrative Support UTMB Health Requisition # 2506773 **Training Specialist III** **Minimum Qualifications:** Bachelor's degree or equivalent in related field and two years related experience. **Licenses, Registrations, or Certifications:** Current American Heart Association BLS and ACLS or PALS instructor or 2 years of critical care experience.
**Preferred Qualifications:** Current American Heart Association BLS and ACLS or PALS instructor or 2 years of critical care experience.
**Job Summary/Description:** To plan, implement, and evaluate a variety of professional and technical development programs for all employees.
**Job Duties:**
- Plans, implements, and evaluates orientation programs for employees.
- Cooperatively plans, organizes, implements, and evaluates continuing education programs, skills training, leadership, and management development programs.
- Identifies resources and facilities essential to provision of in-service education.
- Assists in identifying learning needs.
- Adheres to internal controls established for department.
- Performs related duties as required.
**Salary Range:**
Actual salary commensurate with experience or range if discussed and approved by hiring authority.
**Work Schedule:**
Partial remote, onsite position as needed position must be a Texas resident. 8am to 5pm, and as needed on occasion.
**Equal Employment Opportunity**
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Compensation
Senior Epic Information Services Manager - ITS-Clin Inpatient/Specialties
Galveston, TX jobs
Minimum Qualifications:
Bachelor's degree or equivalent in a related field and seven years of experience.
Preferred Qualifications:
A minimum of 3 years of personnel management experience is preferred.
Experience with support of\: Epic Clin Doc, Orders, ASAP, Stork, HOD, Rover, Bugsy, OpTime, Anesthesia, HIM modules is preferred but not required.
Job Summary:
Responsible for the development, management, and security of information systems, daily operations of departmental personnel, process improvement, change management for growth and enhancements, and project management for new system implementations. Works in collaboration with leaders in Information Technology Services (ITS) and other divisions across the enterprise to support the departmental and institutional strategic plans.
Job Duties:
Manages multiple Epic Application teams responsible for supporting\: Epic Clin Doc, Orders, ASAP, Stork, HOD, Rover, Bugsy, OpTime, Anesthesia, HIM across UTMB. Responsible for the development, management, and security of information systems, daily operations of departmental personnel, process improvement, change management for growth and enhancements, and project management for new system implementations. Works in collaboration with leaders in Information Technology Services (ITS) and other divisions across the enterprise to support the departmental and institutional strategic plans.
Assists ITS leadership in the development, review, and maintenance of strategic and operational plans for information technology tools and usage, including a long-term vision of information systems.
Coordinates with ITS leadership on the planning, design, development, and implementation of new application systems, and the maintenance of existing systems.
Assists with annual budgeting for operational and capital expenses and ensures cost effectiveness.
Leads large strategic projects and manages project budgets and resources to ensure timely completion.
Manages multi-faceted efforts and resources interdependently.
Provides effective project management for all assigned initiatives.
Meets with customers to define scope of projects and user needs.
Prepares reports to inform leadership of project status and any deviation from project goals.
Manages ITS staff by recruiting, training, mentoring, promoting, disciplining, and coaching employees, communicating job expectations, and evaluating their performance.
Identifies problematic processes and implements process improvement initiatives.
Works and interacts closely with cross-functional teams to build collaborative working relationships with internal and external customers to support the institution's vision.
Demonstrates the ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups.
Identifies functional and technical aspects of issues and integrates appropriate resources to meet business requirements.
Recognizes and clears obstacles in the path of success for respective team(s).
Coordinates and participates in resource procurement activities such as search committees, interviews, RFIs, RFPs, and contracts for various technical resources, applications, and staff as required
Audits systems and assesses their outcomes.
Serves as an Audit and Compliance liaison for Information Services as needed.
Identifies appropriate internal controls for department; provides mechanisms to monitor and enforce compliance.
Knowledge/Skills/Abilities:
Ability to manage remote teams as equally and effectively as onsite teams, while maintaining the cohesiveness of functioning as one team.
Ability to mentor staff and constructively influence staff and team morale.
Strong knowledge of clinical, business, and/or financial applications and processes.
Assists ITS leadership with recommendations on organizational structure planning and decisions.
Proven managerial and leadership abilities with a solid record of accomplishment in
healthcare information technology.
Must be able to effectively communicate at all organizational levels, understand the institution's vision, mission, and goals, and translate them into information technology initiatives.
Exhibits the highest values of excellence, respect, integrity, and innovation.
Adept and comfortable working with executives, physicians, other clinicians, academic leaders, and research faculty.
Energetic, assertive, self-confident, and creative.
Excellent presentation skills, verbal and written.
Ability to thrive in a changing environment.
Effective problem-solving skills.
Ability to analyze and evaluate data and make appropriate decisions/recommendations.
Ability to foster a strong, collaborative working environment.
Salary Range:
Actual salary commensurate with experience.
Work Schedule:
Partial Remote, onsite as needed. Monday through Friday, 8am to 5pm, and on-call support for staff as needed. Occasional weekend work to support system upgrades or special projects. Primary remote, onsite to support implementations and to meeting with customers/team, as needed.
Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Auto-ApplySupervisor, Health Information Management
Austin, TX jobs
The Health Information Management (HIM) Supervisor is responsible for supervising and supporting the daily operations of the HIM team within Central Health's HIM Department, ensuring the accurate and confidential management of patient records in compliance with HIPAA and state regulations. This includes supervising staff
involved in medical record audits, document scanning, indexing, chart corrections, and the release of information.
The HIM Supervisor also supports billing and coding processes, handles health information inquiries, and
contributes to audits, quality improvement initiatives, and reporting, all while safeguarding the integrity and
confidentiality of patient data.
In addition to these core responsibilities, the HIM Supervisor will lead, train, and mentor team members, develop
and maintain training materials, and monitor staff performance through reports and audits. They will serve as the
escalation point for complex health information requests, collaborate with clinical and administrative teams to
enhance compliance and patient experience, and ensure HIM operations meet regulatory, accreditation, and
organizational standards.
This position reports to the Health Information Manager and works closely with the Service Delivery Teams and
other departments. It is considered a hybrid position, with flexibility to work both onsite and offsite based on
business needs.
Responsibilities
Supervise, train, and support HIM staff to ensure quality and compliance.
Develop, implement, and maintain training materials and processes.
Monitor workload, productivity, and performance through reports and audits.
Serve as the escalation point for complex health information requests and staff concerns.
Collaborate with clinical, administrative, and revenue cycle teams to improve documentation and patient
experience.
Ensure HIM operations comply with HIPAA, regulatory standards, accreditation requirements, and Central Health
policies.
Oversee the accuracy, integrity, and timely completion of medical record documentation.
Support release of information processes to safeguard confidentiality while ensuring timely responses.
Create staffing schedules to meet business needs.
Conduct end-of-year performance reviews, provide coaching, feedback and address staff discipline.
Provide support to the Health Information Manager as assigned.
Attend staff meetings and education offerings both in person and online as required
Support organizational initiatives to promote and maintain a positive workplace culture.
Qualifications
MINIMUM EDUCATION: Associates Degree (higher degree accepted) Health Information Management, Health
Information Technology, Public Administration, or a related field
MINIMUM EXPERIENCE:
• 2 years in a supervisory/lead position
• 4 years of experience working in a Health Information Management (HIM) department
REQUIRED CERTIFICATIONS/LICENSURE:
• RHIT - Registered Health Information Technician
Auto-ApplyData Coordinator
Fort Worth, TX jobs
Job Description
The START Center for Cancer Research (“START”) is the world's largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering access to cutting edge trials throughout the US and Europe. Today, with over 1,300 studies completed, and with research facilities in the United States and in Spain, Portugal, and Ireland, START's mission is to accelerate the development of new anticancer drugs that will improve the quality of life and survival for patients with cancer and lead to its eventual cure. To date, over 43 therapies conducted at START locations have obtained FDA/EMA approval. Incredibly, while Academic Medical Centers (AMCs) conduct 80% of cancer trials, such trials reach only 20% of the patient population - leaving the majority of patients who are treated in community practices and hospitals without access to a clinical trial when their care journey calls for one. START serves the many - by bringing cancer trials to physicians and their patients in community hospitals and practices when hope is needed most.
START represents the world's largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda - the most effective cancer drug in medical history.
We are hiring a motivated Data Coordinator who will collect, enter/transcribe, and transmit/submit clinical data for assigned investigational drug studies. This position is onsite at our Dallas Fort Worth location (900 W Magnolia Ave, Suite 200, Fort Worth, TX 76104).
Essential Responsibilities
Collect, enter/transcribe, and transmit/submit clinical data in paper and/or electronic case report forms (CRFs), including correction and query resolution for assigned investigational drug studies.
Receive and request patient records/data from the study team as required to complete CRFs for assigned studies.
Review patient data for completeness and accuracy for assigned studies.
Coordinate and schedule monitor visits for assigned studies. This includes exit meetings with monitors to review data or queries.
Identify lab facilities used for assigned studies and communicate to the Regulatory Affairs staff so that lab certifications can be requested for the study file.
Review and utilize protocols as guides for study activities for assigned studies.
Assure that data entry remains current for all assigned studies.
Attend meetings as required for assigned studies. This includes, but is not limited to, site initiation meetings, monitor exit meetings, close-out visit meetings, and audit preparation meetings.
Be available and on-site, if required, during audits for assigned studies.
Communicate as needed with accounts receivable staff regarding submitted data.
Education & Experience
Bachelor's degree or equivalent experience in lieu of degree.
Knowledge and training in general office administration skills, including computer applications, filing systems, etc.
Preferred Education and Experience
Ability to accurately perform data review and CRF completion in its entirety with minimal direction.
Familiarity with medical terminology.
Additional demonstration of clinical research knowledge as evidenced by the use of either CCRP or CCRC credentials is highly desirable.
Physical and Travel Requirements:
Travel required up to 10% of the time.
Sitting for extended periods of time.
Typing and computer use for extended periods of time.
Best-in-Class Benefits and Perks
We value our employees' time and efforts. Our commitment to your success is enhanced by a competitive compensation, depending on experience, and an extensive benefits package including:
Comprehensive health coverage: Medical, dental, and vision insurance provided
Robust retirement planning: 401(k) plan available with employer matching
Financial security: Life and disability insurance for added protection
Flexible financial options: Health savings and flexible spending accounts offered
Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided
Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
More about The START Center for Cancer Research
Deeply rooted in community oncology centers globally, The START Center for Cancer Research provides access to specialized preclinical and early-phase clinical trials of novel anti-cancer agents. START clinical trial sites have conducted more than a thousand early-phase clinical trials, including for 43 therapies that were approved by the FDA. START represents the world's largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. Learn more at STARTresearch.com.
Ready to be part of a team changing the future of cancer treatment?
Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Scheduling Specialist - Cardio
Waco, TX jobs
**Working Conditions:** + Initial training will be conducted onsite. Following successful completion of training, the role will transition to remote work. **Working Hours:** + Monday to Friday, 8:00 AM to 5:00 PM The Scheduling Specialist 1 under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information.
**ESSENTIAL FUNCTIONS OF THE ROLE**
Contacts patients or providers for outpatient diagnostic procedures. Contacts patients to schedule outpatient diagnostic procedures.
Collects patient demographic and insurance information during scheduling phone call with provider or patient.
Validates insurance is in network with the provider.
Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure.
Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure.
Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available.
Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period.
**KEY SUCCESS FACTORS**
Must consistently meets performance standards of production, accuracy, completeness and quality.
Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations.
Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office.
**BENEFITS**
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - Less than 1 Year of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Sr. Analytics Consultant - Medical Drug Business
Richardson, TX jobs
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.
**Job Summary**
The Senior Consultant's primary responsibility is to leverage strong technical skills and healthcare industry knowledge to support medical drug business and clinical and stakeholders. This role will be accountable for the analytical support and consultancy of internal customers and advisory service for internal senior leaders.
**Requir** **ed Job Qualifications:**
+ Bachelor's degreeand 6 years of experience in health care services, statistical analysis, or insurance industry economics or related field OR Master's degree with 4 years of experience in health care services, statistical analysis, or insurance industry economics or related field OR PhDwith 2 years of experiencein health care services, statistical analysis, or insurance industry economics or related field OR 10 years of experience in health care services, statistical analysis, or insurance industry economics or related field
+ Understanding, and being highly proficient at querying a wide variety of internal and external data sources to get meaningful insights.
+ Strong analytical skills and proficiency in computer languages, such as SQL, Python, R, etc.
+ Performance excellence in championing initiatives and collaborating with multiple stakeholders to bring the initiative to life and, ability to work under pressure and delivery high quality output to senior leadership to decision making within short timeline.
+ Ability to create a dynamic and visually engaging dashboard leveragingdata visualization tools such as Tableau or Power BI
+ High degree of business intelligence and understanding how to take a business case from inception to customer or partner execution.
+ Experience leading an analytic initiative to success.
+ Excellent communication and presentation skills.
+ Ability to work independently and as part of a team.
**Preferred Job Qualifications:**
+ Experience with project management methodologies.
+ Experience of Healthcare industry - payor, provider, pharmacy
+ Experience with version control/collaborative tools, such as GitHub
+ Experience with automation tools, such as Alteryx.
**This is a Flex role (3 days in office; 2 days work from home).**
**Sponsorship is not available.**
\#LI-PD1
\#LI-HYBRID
INJLF
**Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**
**Pay Transparency Statement:**
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************* .
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
**HCSC Employment Statement:**
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
**Base Pay Range**
$82,700.00 - $149,300.00
Exact compensation may vary based on skills, experience, and location.
**Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.**
**Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)**
For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.
Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.
HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.
If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations.
Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.
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Cohen Licensed Masters Clinician (LPC, LCSW, LMFT)
Addison, TX jobs
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
Job Description:
GENERAL DESCRIPTION:
The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve.
The Steven A. Cohen Military Family Clinic at Metrocare is part of the Cohen Veterans Network, a national nonprofit network of clinics designed to strengthen mental health outcomes and complement existing support for veterans and military families. We break down barriers to care for veterans, including those from the National Guard and Reserves, active duty, and their families by providing timely access to high-quality care regardless of discharge status or ability to pay. The Cohen Clinic at Metrocare staff is comprised of a diverse and multidisciplinary team of mental health providers, case managers, outreach staff, and administrative staff. We provide individually tailored, evidence-based treatments to adults, children, adolescents, couples, families, and groups. Sensitive to the specific issues faced by military families, we strongly believe in building trusting, confidential relationships with our clients, and we maintain strong ethical and legal commitments to privacy and confidentiality.
As part of the multidisciplinary treatment team, the Masters Clinician provides direct client care by conducting assessments to clarify diagnosis, creating targeted treatment plans, and providing evidence-based, culturally responsive therapeutic services to veterans, service members, or family members. Clinicians are provided with plentiful opportunities for high-quality clinical training and professional development. A strong candidate will be able to meet individual benchmarks while working collaboratively within our passionate, mission-driven team.
HOURS OF RESPONSIBILITY: 40 hours within clinic hours. Must include Weds for all-staff meetings. To accommodate the schedule of clients served, the schedule for this position may require both day and evening hours. Limited remote work may be possible)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential functions listed here are representative of those that must be met to successfully perform the job.
Provides initial and ongoing assessment and targeted treatment planning for veterans, service members, and their families, to include risk assessment and safety planning.
Provides individual, couples, family, and group psychotherapy to clients, with a focus on delivering evidence-based treatments and using measurement-based care.
Collaborates with the client, their support system, external providers, and the clinic treatment and care coordination teams to provide comprehensive care.
Actively participates in individual and group supervision.
Completes all required documentation within necessary timeframes.
Supports other clinic projects or programs (e.g., training, research, outreach).
May supervise graduate students/interns.
Maintains required productivity levels as outlined in clinic and network policies.
Maintains current knowledge of mental health diagnoses and treatments, as relevant to the clinic and our population.
Exhibit good judgment, professionalism, cultural humility, strong interpersonal skills, a collaborative style, high integrity, and a positive attitude.
Attends relevant meetings and attends/completes relevant training.
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws.
Must remain calm and maintain self-control amid difficult circumstances and crises; respond in a professional manner in all situations.
Maintains high standards of privacy in accordance with HIPAA guidelines.
Performs other duties as assigned.
COMPETENCIES:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
Ability to think analytically to provide appropriate and timely interventions.
Ability to establish positive and productive working relationships; generates trust; openly gives and receives honest, balanced feedback.
Exhibit awareness of and responsiveness to cultural considerations including but not limited to race and ethnicity, gender, sexual orientation, and religion/spirituality.
Ability to communicate clearly, effectively, and appropriately via oral and written means.
Work style is highly organized, detail-oriented, and reliable.
Presents a professional and positive demeanor to referrals/clients, staff, funders, and the public.
Represents the clinic, agency, and network professionally in all situations.
Ability to demonstrate interest, desire, and passion in connecting veterans, active duty, and their families to high-quality evidence-based mental health care.
Handle multiple tasks and special projects simultaneously, including meeting deadlines.
Able to implement and monitor processes within a team.
Appropriately balances the need for supervision with ability to work autonomously based on level of education and experience.
QUALIFICATIONS
EDUCATION, EXPERIENCE, LICENSES, AND CERTIFICATIONS:
Required: Master's degree in mental health field.
Required: Eligible for TRICARE certification
Preferred: Minimum of 1 year experience delivering treatment via multiple modalities (i.e., individual adult, individual child, couples, family, and group treatment)..
Preferred: Training and experience implementing evidence-based treatments.
Preferred Experience using measurement-based care.
Preferred: Experience working with a military or veteran population.
Preferred: Bilingual (Spanish, English) language skills.
DRIVING REQUIRED: Yes
MATHEMATICAL SKILLS:
Basic math skills required.
Ability to work with reports and numbers.
REASONING ABILITY:
Ability to apply common sense understanding to carry out simple one or two-step instructions.
Ability to deal with standardized situations with only occasional or no variables.
Ability to function in a fluid environment and respond appropriately to changing priorities.
Maintains knowledge of professional and ethical codes and use effectively in decision-making.
Exhibits ability to make independent decisions but seeks consultation or supervision as appropriate, based on education and experience.
Thinks analytically, including setting work priorities and creating and evaluating solutions to work-related problems.
Analyzes problems, identifies alternative solutions, projects consequences of proposed actions, and implements recommendations in support of goals.
Interprets and applies all applicable policies, procedures, rules and regulations.
COMPUTER SKILLS:
Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
Ability to utilize Internet for resources.
Proficient with navigating and documenting within an electronic health record.
Proficient with virtual therapy platform(s).
Benefits Information and Perks:
Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend - 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
Auto-ApplyClinical Program Manager RN * Hybrid*
New Deal, TX jobs
Clinical Program Manager RN
Hybrid.
Candidates residing in the areas of Portland, OR, Spokane, WA or Lubbock, TX are encouraged to apply.
In collaboration with the Division Director, the Clinical Practice Manager RN supports nursing practice, quality initiatives, and clinical improvement efforts across the division. This role is responsible for leading teams in developing and implementing evidence-based nursing and clinical practices, utilizing established standards, research findings, and quality improvement principles.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
Bachelor's Degree: Nursing
Master's Degree: Nursing (Practice or Education)
5 years - Nursing experience in an acute care setting.
3 years - Clinical practice development, quality, or education experience.
active RN License for WA, OR or TX
Preferred Qualifications:
Ph.D.: Nursing or DNP (Doctor of Nursing Practice)
Salary Range by Location:
Oregon: Portland Service Area: Min: $59.39, Max: $93.75
Texas: Min: $45.30, Max: $71.51
Washington: Eastern: Min: $52.85, Max: $83.42
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 403508
Company: Providence Jobs
Job Category: Clinical Administration
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Nursing
Department: 4007 SS CNTRL DIV EDU ADMIN
Address: OR Portland 4400 NE Halsey St
Work Location: Providence Health Plaza (HR) Bldg 1-Portland
Workplace Type: Hybrid
Pay Range: $see posting - $see posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Healthcare, Keywords:Healthcare Program Manager, Location:New Deal, TX-79350
Pharmacy Technician
Austin, TX jobs
In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing assistance in dispensing prescription medications to patients.
*** This is a PRN role ***
Responsibilities
Essential Duties:
Provide assistance to the pharmacist in dispensing prescription medications: typing orders, billing orders, performing quality control functions and inventory management, including 340B program management, placement and receiving of medication orders from multiple sources, out-of-date medication management and processing, hazardous waste management, and maintenance of the medication take back kiosk.
Prepare prescription medications for delivery to patients and perform prescription tracking using pharmacy systems, electronic medical records and collaboration with internal and external pharmacy teams to ensure timely medication delivery.
Contact patients to ensure medication delivery and return medications to stock per established pharmacy procedures.
Enter prescription and patient information into pharmacy database and determine patient eligibility for pharmacy benefits, including but not limited to interim coverage programs, copay assistance programs, charity care (MAP/Basic), ADAP Program, Ryan White, patient assistance programs, 340B eligibility including referral management, grants management and pharmacy pilot programs.
Coordinate with Enterprise Pharmacy Benefits and Patient Assistance Program teams to ensure patient coverage and access to medications including facilitating charity program "prior authorization" management and follow-up communication with patients and providers.
Provide excellent internal and external customer service in-person and electronically, answering questions verbally, in writing, in emails, via secure text messaging, and within the electronic medical record; provide patient and staff navigation of pharmacy services, including referral to other departments such as eligibility or medical, and provide coordination with external pharmacy partners, to ensure patient access to their medications.
Register Management: Open and close registers, maintaining accurate transaction records.
Multilingual Patient Support: Identify patient language preferences and connect them with appropriate translators for effective communication.
Use translation services for prescription typing and clear patient communication. Essential Functions Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and organizational Standard Operating Procedures and Policies. Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times and develop and maintain favorable internal relationships and partnerships with patients and coworkers.
Complete all mandatory training and maintain appropriate credentials/licensure. Perform other duties as assigned, including but not limited to prescription fulfillment and patient communication tasks, per pharmacist direction. Any assigned remote work will be in compliance with Connected Work Program policies and procedures.
Qualifications
EDUCATION:
High school diploma or equivalent required.
Associates degree preferred.
EXPERIENCE:
Demonstrated knowledge of medical/pharmaceutical terms and nomenclature required.
Demonstrated familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.) required.
3 years experience working in a pharmacy environment preferred.
REQUIRED CERTIFICATIONS/LICENSURE:
Current Pharmacy Technician registration with Texas State Board of Pharmacy required.
Current Pharmacy Intern registration with Texas State Board of Pharmacy also accepted.
Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross required. (Will be required to maintain a current CPR certification during employment)
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