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Specialist jobs at The University of Kansas - 609 jobs

  • Business Operations Specialist - LCA

    University of Kansas Medical Center 3.8company rating

    Specialist job at The University of Kansas

    Department:Executive Vice Chancellor ----- Landon Center on AgingPosition Title:Business Operations Specialist - LCAJob Family Group: Professional Staff Summary:The Business Operations Specialist reports directly to the LCA Director and works closely with both the Director and the Associate Director. The primary purpose of the role is to support the coordination and management of the accounting and finances of LCA, including day-to-day finances, creation of financial reports, assisting with grant budgeting and application processes, and unit level post award financial management.: Key Roles and Responsibilities: Financial & Director Support Support the LCA Director and Leadership with complex administrative tasks, including recruitment coordination and special projects; represent the LCA in meetings as requested. Monitor and report on expenditures across multiple funding sources, including state appropriations, endowments, and recharge service center accounts. This includes unit level post award financial management. This also includes coordinating with other KUMC units and VA Kansas City Healthcare System research initiatives as they pertain to both geriatrics and geoscience research. Develop and implement business practices to ensure financial compliance and determine expense eligibility based on institutional guidelines. Develop and coordinate the submission of the annual budget; ensure LCA financial compliance and reporting and documentation requirements; ensure the timely distribution of university financial policies throughout LCA operations. Maintain LCOA financial records, strategic plans, and legislative documentation. Manage purchasing, equipment repairs, and resource allocation for LCA operations. Operations & Communications Collaborate with senior administrators to enhance the Center's presence across schools and departments and coordinate the use of LCA meeting and research spaces. Assist as needed with internal communication efforts, including all-staff meetings, broadcast emails, and announcements. Assist with office operations, ensure adequate staffing coverage, and plan for absences or cross-functional projects. Engage with LCA staff and work teams from the Schools of Medicine, Health Profession, and Nursing to foster collaboration and establish standard operating procedures particularly in reference to finances. Events & Outreach Coordination Support the Assistant Director of Operations with the planning and coordination of LCA and Geriatrics Division events, meetings, and training sessions, including logistics, supplies, and staffing. Support fundraising, donor engagement, and external outreach by managing communications and coordinating public-facing initiatives. Lead the logistical planning of special events and conferences in partnership with internal and external stakeholders. Staff & Workday Support Assist Director with the LCA Workday issues, managing position changes, onboarding, and recruitment processes. Support adherence to university policies and ensure timely personnel actions. Coordinate with team the staff coverage plans, onboarding activities, and collaborative efforts across administrative, research, and outreach teams. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities, tasks, duties, and assignments. Furthermore, job duties, responsibilities and activities may change at any time with or without notice. Required Qualifications Education: Bachelor's degree in business administration, public administration, health administration, or related field. Experience may be substituted for education on a year for year basis. Work Experience: 5 years of progressively responsible experience in supervision and management of personnel, program administration, budget management, database management, and related operations roles. Experience managing multiple tasks, work independently, and maintain confidentiality. Experience with Microsoft Office applications including Excel, Word, and Outlook. Experience with gerontology or geriatric healthcare Preferred Qualifications Education: Master's degree in business administration, public administration, health administration, or related field. Experience may be substituted for education on a year for year basis. Work Experience: Experience working in an academic, research, or healthcare setting. Familiarity with grant budgeting and application processes, particularly unit level post award financial management. Knowledge of metro older adult services / community, aging-related issues and services in the Kansas City metropolitan area with an understanding of issues related to aging, gerontology, or geriatric healthcare. Experience using Workday, REDCap, or similar systems. Experience coordinating large-scale events or community engagement efforts. Skills Problem-solving skills Organizational and interpersonal skills Event coordination Skills Required Documents Resume Cover Letter Comprehensive Benefits Package: Coverage begins on day one for health, dental, and vision insurance and includes health expense accounts with generous employer contributions if the employee participates in a qualifying health plan. Employer-paid life insurance, long-term disability insurance, and various additional voluntary insurance plans are available. Paid time off, including vacation and sick, begins accruing upon hire, plus ten paid holidays. One paid discretionary day is available after six months of employment, and paid time off for bereavement, jury duty, military service, and parental leave is available after 12 months of employment. A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b) are available. ************************************************** Employee Type: RegularTime Type: Full time Rate Type: Hourly Compensation Statement: The pay range listed for this position is determined by our compensation program using market data and salary benchmarking. A combination of factors is considered in making compensation decisions including, but not limited to, education, experience and training, qualifications relative to the requirements of the position, and funding. At the University of Kansas Medical Center, a reasonable estimate for the starting pay range will be the minimum to midpoint of the posted range, taking into account the combination of factors listed above. Pay Range:$28.18 - $42.27 Minimum $28.18 Midpoint $35.23 Maximum $42.27
    $28.2-42.3 hourly Auto-Apply 60d+ ago
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  • Nurse (RN) Specialist - Poison Control Call Center - Nights

    The University of Kansas Hospital 3.8company rating

    Specialist job at The University of Kansas

    Title Nurse (RN) Specialist - Poison Control Call Center - Nights Delp Pavilion / Career Interest: The Poison Control Specialist manages and triages poison cases/exposures. Assesses the severity of the exposure, identifies the toxic substances and calculate the amount ingested and relates it to the toxic level of the identified substance. Responsibilities and Essential Job Functions * Manages and triages poison cases/exposures. Assesses the severity of the exposure, identifies the toxic substances, and calculates the amount ingested and relates it to the toxic level of the identified substance. * Determines the appropriate treatment and recommends specific treatment at home or medical treatment in an emergency department or other health care facility. * Uses a courteous and professional customer-focused approach while interacting directly or on the telephone with customers. * Directs customers with potential problems to the supervisor or administrator as appropriate. * Provides poison and drug information to health professionals and the general public. * Completes all appropriate documentation for each exposure case. Completes all required verbal or written follow-up in response to poison center calls. * Serve as a preceptor for students and residents * Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. * These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience * High School Graduate * Associate Degree Nursing * Pervious critical care experience Preferred Education and Experience * Emergency room patient care experience * Experience with Toxic Exposure Surveillance System (TESS) * 1 or more years critical care nursing work experience * Poison Center Experience Required Licensure and Certification * Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing * Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA) * Certified Specialist in Poison Information - American Association of Poison Control Centers (AAPCC) after hire in accordance to the Poison Center Policy Knowledge Requirements * Excellent communication both verbal and written * Computer skills * Windows and Word processing Time Type: Full time Job Requisition ID: R-46548 Important information for you to know as you apply: * The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion. * The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link *****************************. * Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.
    $25k-29k yearly est. Auto-Apply 36d ago
  • IP Docketing Specialist

    Stinson's 3.7company rating

    Saint Louis, MO jobs

    The IP Docketing Specialist performs all actions required to maintain worldwide patent protection for assigned client portfolios, and coordinates with client, in-house attorney, foreign associate and annuity service. reports to the Senior IP Administrator. Please submit your application by no later than 45 days following the posted date. Applications received after this date may not be considered. Required Education & Experience High School degree or equivalent. Experience with Microsoft Office Suite (Word, Excel and Outlook) and Adobe is required. Preferred Education & Experience High School degree or equivalent; college or business school desirable. Patent preparation and prosecution and/or IP docketing experience a plus. Experience with PATTSY WAVE docketing system preferred. Experience with PCT Safe, ePCT, and Global IP Estimator preferred. Law Firm experience preferred. Experience with trademark docketing a plus. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IP Docketing (95%) Manages PATTSY WAVE docketing system, open and input new records for both foreign and domestic patents. Ensure the overall accuracy and completeness of docketed due dates and actions. Review and process incoming and outgoing communications (U.S. Patent and Trademark Office (USPTO), client, in-house attorney, foreign associate and annuity service) and enter all applicable updates into the docketing system. Report and communicate docketing updates with responsible parties as set forth in docketing procedures. Coordinate with attorneys, paralegals, and staff to ensure all deadlines are met. Perform quality assurance reviews of completed assignments, including identifying and resolving data discrepancies in the docketing system. Process instructions from vendors related to annuity fee payments and other foreign deadlines. Assist and work with other IP Docketing Specialists to complete special projects as needed Maintain up to date knowledge regarding rule and procedure change necessary to position. Generate reports from PATTSY WAVE and Global IP Estimator as requested. General and Administrative (5%) Performs other duties as assigned. Competencies Strong verbal and written communication skills. Self-motivated with excellent organizational skills and attention to detail. Highly professional with a strong customer service orientation, commitment to meeting deadlines, and ability to multitask in a fast-paced and dynamic environment. Strong professional, independent thinking skills with strength in problem solving and the ability to offer constructive opinions and creative solutions. A team player who motivates and educates other team members. Regular and predictable attendance is an essential function of the position. Supervisory Responsibility This position has no supervisory responsibilities. Travel No travel is expected for this position. Work Environment & Physical Demands This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the responsibilities of the position, these work environment characteristics are representative of the environment the person in this position will encounter. While performing the duties of this job, the employee will work in a professional, fast paced office environment that may require additional hours to complete work. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. If an employee is unable to perform the essential functions of the position, Stinson LLP will evaluate whether a reasonable accommodation can be made to enable the employee to perform the described essential functions of the position. Generally, due to the nature of this office position, while performing the responsibilities of the position, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision. EEO Statement Stinson LLP is an equal employment opportunity (EEO) employer. We encourage qualified minority, female, veteran, disabled, and other diverse candidates to apply to be considered for open positions. We offer a competitive compensation and benefits package. We conduct criminal background checks on all individuals offered employment. Information gathered through applicant voluntary self-identification will be used for statistical reporting and to measure the effectiveness of our EEO outreach efforts. All information is requested on a voluntary basis and will be kept confidential. We will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $35k-51k yearly est. 4d ago
  • Staffing Specialist

    International Leadership of Texas 4.3company rating

    Houston, TX jobs

    Compensation: $42,500-$52,500 Passionate about onboarding the best teachers and campus support staff? Want to make a difference in the lives of district staff and students? Apply to join our Human Resources Staffing Team today! Primary Purpose: Provide support for daily human resource operations. Support all Human Resources routine/ inquiries and provide responsive and knowledgeable assistance to employees. Qualifications: Education/Certification: Bachelor's Degree, Preferred High School Diploma / GED, Required Special Knowledge/Skills: Proficiency in keyboarding and file maintenance Ability to uses databases Ability to use Microsoft Office (Word, Excel, PowerPoint, etc.) Ability to perform basic math Ability to read, speak, and write English Ability to maintain and create a healthy and positive department culture Ability to maintain confidentiality Ability to problem solve, be responsive and act quick to Human Resources inquires Ability to respond to all internal and external stakeholder with accuracy Ability to have a progressive mindset with Human Resource functions Effective communication and interpersonal skills Excellent organizational skills Experience: 1 year of K-12 school/campus related experience, preferred 1-3 years of experience in human resources, preferred Major Responsibilities and Duties: Human Resources Support Handle routine Human Resources inquiries to ensure a high level of service and responsive, knowledgeable support for employees and their supervisors. Explain Human Resources policies and practices to employees, as appropriate. Maintain Human Resources information database to ensure that employee information is accurate, current, and reliable. Maintain position control system in an accurate and timely manner. Reconcile s with position control to ensure that there is a for every job. Follow up with supervisors to make certain that job descriptions are reviewed and updated on a regular basis. Receive and process applications, including verifying completeness of files and notifying those not selected for employment. Process new hire paperwork including criminal history information, references, and other application materials. Ensure all I-9, Employment Eligibility Verification Forms are completed with 100% accuracy within the employment timeline. Responsible for the entire employee lifecycle - official transcripts, service records review/entry and notifications of all employees assigned to campus caseload. Monitor 100% of all campus files for employee hiring file integrity. Actively participant at all charter, department, team, and one-on-one check-in / activities. Ensure 100% of hires payroll information is completed and received by ILTexas Payroll Department. Provide 100% support and candidate engagement with all recommendations (by assigned campus caseload) to ensure 100% of recommendations are fulfilled with a timely manner. Review and verify recommended employees Educator Certification Online System (ECOS) for Educators. Host, prepare, and deliver professional campus roster meetings with invited Human Resources Team Members - Talent Acquisition. Periodically, attend local DFW and participate in local job fairs with Talent Acquisition Team. Periodically, visit assigned caseload schools to understand environment and campus staffing needed. Attend job specific trainings and apply training material to work related responsibilities. Work directly the lead staffing specialist on process improvements and training documents. Ability to work cross collaboratively with other departments within ILTexas. Periodically, work extend hours during high volume hiring seasons. Reports and Correspondence: Prepare and distribute or post job vacancy announcements and advertisements. Prepare, maintain, and distribute employee handbooks, as directed. Prepare correspondence, forms, and reports according to charter standards and requirements. Periodically, resolve internal stakeholders' questions in the Human Resources Questionnaire. Other Professional Responsibilities: Answer and respond to incoming calls, take reliable messages, and route to appropriate staff. Greet visitors and assist employees and applicants to complete applications and required paperwork. Assist with the preparation and distribution of employment contracts. Maintain confidentiality with all Human Resources functions. Follow charter safety protocols and emergency procedures. Any and all other duties assigned by supervisor Self-motivated, work well with others. Ability to instruct and/or train. Appearance and demeanor revel a positive attitude. High standard of honesty, integrity, and professionalism. 100% on-site work location Supervisory Duties: None Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including personal computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (under 15 pounds) Environment: May work prolonged or irregular hours Mental Demands: Work with frequent interruptions; maintain emotional control under stress
    $42.5k-52.5k yearly 3d ago
  • Mortgage Technology Support Analyst II

    Lower LLC 4.1company rating

    Remote

    Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: The Mortgage Technology (MT) Support Analyst II plays a key role in supporting, troubleshooting, and optimizing mortgage technology systems that drive the loan lifecycle from application to closing. This position serves as an advanced resource for diagnosing and resolving technical issues, maintaining user functionality, and supporting system improvements. The MT Support Analyst II partners closely with business users, technology teams, and leadership to ensure seamless operations and continuous improvement of mortgage technology tools. Pay Range: $32-36/hr Duties and Responsibilities: Provide advanced analysis, troubleshooting, and resolution for end-user support requests across LOS, POS, and Process Automation systems. Monitor ticket trends, identify recurring issues, and recommend process or training improvements. Escalate and collaborate with development and product teams for complex system issues. Assist with system administration tasks, including user setup, maintenance, and access management. Support communication and training related to technology changes, enhancements, or system outages. Maintain system documentation to capture solutions, root causes, and best practices. Participate in special projects as a subject matter expert and provide input on process improvements. Deliver exceptional customer service and serve as a trusted support resource for end users. Position Specifications/Requirement: Associate's or Bachelor's degree in IT, Business, or related field, or equivalent work experience. 1-3 years of experience in technical support, preferably in a help desk, mortgage technology, or financial services environment. Familiarity with mortgage industry processes and exposure to supporting ICE's Encompass software (experience with the desktop version of Encompass LOS and Ncino strongly preferred). Strong problem-solving, analytical, and troubleshooting skills. Excellent communication skills, with the ability to explain technical concepts to non-technical users. Proven ability to prioritize and manage multiple requests in a high-volume, fast-paced environment. Customer-focused mindset with strong organizational skills and attention to detail. Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy
    $32-36 hourly Auto-Apply 15d ago
  • Mortgage Technology Support Analyst II

    Lower 4.1company rating

    Remote

    Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: The Mortgage Technology (MT) Support Analyst II plays a key role in supporting, troubleshooting, and optimizing mortgage technology systems that drive the loan lifecycle from application to closing. This position serves as an advanced resource for diagnosing and resolving technical issues, maintaining user functionality, and supporting system improvements. The MT Support Analyst II partners closely with business users, technology teams, and leadership to ensure seamless operations and continuous improvement of mortgage technology tools. Pay Range: $32-36/hr Duties and Responsibilities: Provide advanced analysis, troubleshooting, and resolution for end-user support requests across LOS, POS, and Process Automation systems. Monitor ticket trends, identify recurring issues, and recommend process or training improvements. Escalate and collaborate with development and product teams for complex system issues. Assist with system administration tasks, including user setup, maintenance, and access management. Support communication and training related to technology changes, enhancements, or system outages. Maintain system documentation to capture solutions, root causes, and best practices. Participate in special projects as a subject matter expert and provide input on process improvements. Deliver exceptional customer service and serve as a trusted support resource for end users. Position Specifications/Requirement: Associate's or Bachelor's degree in IT, Business, or related field, or equivalent work experience. 1-3 years of experience in technical support, preferably in a help desk, mortgage technology, or financial services environment. Familiarity with mortgage industry processes and exposure to supporting ICE's Encompass software (experience with the desktop version of Encompass LOS and Ncino strongly preferred). Strong problem-solving, analytical, and troubleshooting skills. Excellent communication skills, with the ability to explain technical concepts to non-technical users. Proven ability to prioritize and manage multiple requests in a high-volume, fast-paced environment. Customer-focused mindset with strong organizational skills and attention to detail. Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy
    $32-36 hourly Auto-Apply 15d ago
  • Loan Management Specialist

    Midwest Technical Institute 3.7company rating

    Springfield, MO jobs

    Midwest Technical Institute/Delta Technical College is seeking a proactive and student-focused Loan Default Management Specialist to lead efforts in reducing and managing federal student loan default risks. This position plays a key role in supporting student success and ensuring institutional compliance with federal regulations. Key Responsibilities: * Monitor borrower data and identify at-risk students using NSLDS and servicer reports. * Conduct targeted outreach to students in grace periods or delinquency. * Provide one-on-one loan counseling and guidance on repayment plans. * Track and report on Cohort Default Rates (CDR) and recommend interventions. * Collaborate with campus departments and loan servicers to support borrower success. * Deliver financial literacy education and exit counseling sessions. * Exhibit Core Values: Positive Attitude, Respect, Initiative, Dedication and Excellence Qualifications: Education & Experience: Required * High School diploma or equivalent. Bachelor's degree in a related field (Finance, Education, Counseling, etc.). preferred * Minimum 1-2 years of experience in financial aid, loan servicing, collections or student default prevention. * Strong communication, organizational, and counseling skills. * Ability to handle a high call volume while maintaining excellent customer service. * Proficiency in Microsoft Office Suite. Preferred: * Experience working in federal student loan servicing or financial aid counseling. * Familiarity with the U.S. Department of Education's student loan programs and default resolution processes. Working Conditions: * This position may require flexible working hours, including evenings or weekends, depending on business needs. * Remote work. Compensation & Benefits: * Salary - $17.00 - $24.00 * Benefits - Health Insurance, Dental, Vision, Retirement Plans, Paid Time Off, etc. Midwest Technical Institute and Delta Technical College is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals regardless or race, color, religion, gender identity, sexual orientation, national origin, age, disability, veteran status or any characteristics protected by applicable law. We are dedicated to fostering a work environment where all employees can thrive. IND1 Job Type: Full-time Pay: $17.00 - $24.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Work Location: Remote
    $17-24 hourly 3d ago
  • Operations Specialist (in-office) Part-time

    SMI Management 3.9company rating

    Missouri jobs

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Systems & Methods, Inc. (SMI) SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. With over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI. SCHEDULE: Mon-Fri 7am-12pm This position is responsible for assisting the production team in a variety of tasks within the CSSD Operation, including: mail opening, document extraction and imaging, processing child support payments in the CSSD applications and ACTS all in accordance with Standard Operating Procedures. Additionally, this position is responsible for the coordination and completion of assigned tasks for special CSSD projects. Other duties may be assigned. _____________________________________________________________________________________ Key Functions & Basic Duties: Open, extract and image mail in accordance with Standard Operating Procedures. Process child support payments in the SDU system in accordance with Standard Operating Procedures. _____________________________________________________________________________________ Additional Duties: Knowledge of: policies and procedures involved in SDU payment processing; Child Support Enforcement policies related to payment processing; thorough working knowledge of the SMI system; modern office practices, procedures and equipment; and interpersonal skills using tact, patience and courtesy. Ability to: collect, research and analyze data; work independently with little direction; work as a team member when required; meet stringent schedules and time lines; work successfully in a fast-paced environment; and work flexible schedules and overtime hours as necessary. _____________________________________________________________________________________ Education and/or Experience: High School diploma or equivalent. At least one year prior experience in the areas of data entry, child support or other related fields OR equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties as assigned. Preference will be given to those individuals that are experienced in SMI CSSD applications. _____________________________________________________________________________________ Language Skills: (Usually fluent in written and spoken English; list others if required) _____________________________________________________________________________________ Computer Skills Necessary: Must be proficient in data entry skills including keyboard, mouse and 10-key pad Basic knowledge of Microsoft Windows. We are a Drug-Free Workplace. We are an Equal Opportunity Employer.
    $45k-73k yearly est. Auto-Apply 9d ago
  • Hospitality Professional | Full-Time Starting from $15.25

    Ellisville 3.5company rating

    Ellisville, MO jobs

    Full-Time Position (36+ Hours Per Week) We are looking for people who are passionate about serving others. Benefits 100% Free College Tuition Health insurance Dental insurance Vision insurance Flexible and Consistent schedule 401(k) matching Employee discount Life insurance Tuition Reimbursement/Scholarships Total Potential Compensation $56.9k-$59.5k / year Annual wage compensation $31.7k-$34.3k/year, up to $40.7K/year with overtime 100% Free College Tuition - Estimated $16,000 Annually *Bachelor's Degree* Access to college scholarship opportunities of up to $2500 per year Free meals - Estimated $2,080 Annually 401K - Estimated $1,320 Annually Employer's contribution towards Medical Insurance Premiums - $3,300 Total compensation package- $56.9k-$59.5k/year, up to $65.9k with overtime Requirements Show Honor, Dignity and Respect to all members of the Chick-fil-A Ellisville team. Show up on time, have a great attitude and work hard for your entire shift. Be willing to learn. Prior experience is not necessary. Job Description At Chick-fil-A, the Hospitality Professional role is more than just a job, it's an opportunity for learning, growth, and advancement. In addition to working directly with an independent Operator and a team of Directors, Hospitality Professionals gain life experiences that go far beyond just serving a great product in a friendly environment. Job Expectations (Your Impact) Always have a “Food Safety First” mindset. Be positive and display a servant hearted attitude with a warm personality. Engage with our guests by anticipating and responding to their needs through clear and pleasant communication. Execute hospitality by ensuring all guests receive prompt & continual care. Maintain a calm demeanor, especially during periods of high volume, to preserve a hospitable experience for our guests. Become knowledgeable of all menu items. Prepare all food with accuracy, speed, and quality. Look for opportunities to serve your team when not serving a guest. Work-Life Balance We get it. You have a life. We work with you to develop a work schedule that works with you and for you. After lots of feedback from our Chick-fil-A family, we have found our biggest strength. It is our “Team Member Work-Life Formula”: consistency + flexibility = great work-life balance. We know you have a life and we work with you to create the best work-life balance, including spending every Sunday with loved ones.
    $56.9k-59.5k yearly 60d+ ago
  • In-Hot Water Commercial Specialist

    Reece 3.6company rating

    Austin, TX jobs

    Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at ***************************** Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role: Attendance - Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified. Physical Capacities - Lift up to 25 pounds on occasion, sitting and standing for extended periods. Operation of Office Equipment - Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment. Oral Communication Skills - Speaking, Speech Clarity, and Speech Recognition. Written Communication Skills - Writing, Reading and Written Comprehension, and Written Expression. Mental Capacities - Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families. All full-time associates are eligible for the following benefits: Medical and Dental Insurance Flexible Spending Accounts and Health Savings Accounts Company-paid Life Insurance Short Term Disability 401(k) Plan Paid Time Off (PTO) - plus paid holidays Parental Leave Voluntary benefits: Vision Long-term Disability Voluntary Life and AD&D Insurance Additional Voluntary Benefits through Corestream We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
    $50k-66k yearly est. Auto-Apply 11d ago
  • Business Industry Specialist CCS (1100)

    Bakerripley 4.0company rating

    Tyler, TX jobs

    The Child Care Business Industry Specialist provides comprehensive business services, outreach and support to the East Texas child care industry. The goal of the position is to increase capacity and quality of child care centers/homes throughout the 14-county region. Will conduct business analysis for 3 child care centers/homes every quarter. Will establish and conduct regular quarterly meetings for East Texas child care centers/homes. Will organize and conduct 2 regional Director cohorts every 12 months.. Essential Functions: Conducts a business analysis to identify needs for contracted and non-contracted providers in the East Texas area to document business support needs. Develops strategies to address identified needs such as increasing business capacity, streamlining business processes, hiring qualified child care staff and developing sustainable budgets for long-term success. Develops and maintains strong relationships with businesses, education, and community partners throughout the region connecting early childhood education to workforce. Develops and maintains strong relationships with Small Business Administration, Chamber of Commerce's and Economic Developers throughout the region. Promotes state and local incentive and grant funding opportunities. Conducts outreach, education and technical assistant to prospective new child care providers in understanding requirements, local ordinances, funding opportunities and resource opportunities to create new child care operations. Build relationships with the various support services available to Child Care centers, including TWC's business support services and staffing support, Texas Rising Star, Child Care Services, Child Care Regulations, Child and Adult Food Program, Texas Child Care Availability Portal, the Texas Early Childhood Professional Development System (TECPDS) and other support services to connect Child Care centers to programs that will benefit their center. Qualifications Applicants must have extensive knowledge of managing the operations of a daycare center, with a minimum of 2-4 years relevant experience. Experience as a Daycare Owner, Director, or Assistant Director is strongly preferred.
    $41k-76k yearly est. 12d ago
  • Specialist, Call Center

    AEG 4.6company rating

    Dallas, TX jobs

    Assume responsibility for performing assigned Call Center and related support functions. Schedules Lasik consults Perform recall, calling all overdue/current patients to schedule Maintains tracking sheet while doing recall 09 outpatients Perform follow-up calls for “missed appointments” during call times Reschedule all No-show patients from prior day service Performs all reschedule days all locations Update returned cards Delivers mail/runs mail through postage meter Performs non-updated recall for all locations Pre-appoints actively for all locations Reminder Calls 2week, 3day, day before call/text /email Live Chat all locations Forecasting forward for all locations scheduling needs Email communication to offices for all patient needs (PS, Tech, Optical) Checks Info email multiple times daily for all patient appointment requests/confirmations Pulls in all appointment web requests for all locations daily Works cancelation report daily Checks wait list for assigned locations daily Answer all incoming calls Adds any scheduling templates for doctors per location per DM request (Manager & Lead only) Checks daily VM for any overnight messages
    $37k-46k yearly est. 3d ago
  • Specialist, Call Center

    AEG Vision 4.6company rating

    Dallas, TX jobs

    Assume responsibility for performing assigned Call Center and related support functions. * Schedules Lasik consults * Perform recall, calling all overdue/current patients to schedule * Maintains tracking sheet while doing recall 09 outpatients * Perform follow-up calls for "missed appointments" during call times * Reschedule all No-show patients from prior day service * Performs all reschedule days all locations * Update returned cards * Delivers mail/runs mail through postage meter * Performs non-updated recall for all locations * Pre-appoints actively for all locations * Reminder Calls 2week, 3day, day before call/text /email * Live Chat all locations * Forecasting forward for all locations scheduling needs * Email communication to offices for all patient needs (PS, Tech, Optical) * Checks Info email multiple times daily for all patient appointment requests/confirmations * Pulls in all appointment web requests for all locations daily * Works cancelation report daily * Checks wait list for assigned locations daily * Answer all incoming calls * Adds any scheduling templates for doctors per location per DM request (Manager & Lead only) * Checks daily VM for any overnight messages * High School or equivalent * Ability to produce quality and professional written correspondence with customer's * Ability to demonstrate and perform basic math * Customer service orientation * Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers * Commitment to providing resolution to customer issues on the first contact * Strong English comprehension and a good command of grammar Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
    $37k-46k yearly est. 5d ago
  • Program Specialist II

    Texas A&M International University 4.0company rating

    College Station, TX jobs

    Job Title Program Specialist II Agency Texas A&M University System Offices Department EIR Shared Services Proposed Minimum Salary Commensurate Job Type Staff The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, nine state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor: additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance. Salary: $3,657.34 - $4,583.33 per month commensurate with experience. Job Description Summary: The Program Specialist II under the supervision of the Digital Accessibility Officer, preforms moderately complex research and technical assistance work to support the digital accessibility program. This position entails auditing, evaluating digital resources, testing, for accessibility barriers and recommending improvements to ensure compliance with standards like WCAG 2.2 and Section 508. You will provide technical assistance, ensure compliance, provide guidance and training for multiple shared services within the office of IT Shared Services. Responsibilities: - Analyze web content for accessibility, recommends changes to make content accessible, and remediations of accessibility issues. - Tests various information communication technology formats, including PDFs, Microsoft Office documents, websites, desktop applications, and mobile applications, to meet accessibility standards. - Ensures implementation of industry best practices for accessibility services for digital content and Digital Information Resources, such as brochures, flyers, webpages, documents, forms, and training materials. - Creates reports that describe accessibility obstacles as well as provide technical guidance and recommendations to overcome obstacles. - Delivers testing results to internal customers and participates in follow-up discussions to develop a roadmap or a plan in effort to improve the accessibility and usability of agency resources. - Provides coaching and mentoring to team members and internal customers to improve accessibility knowledge. - Participates in the development and delivery of instructional materials, aids, and manuals to meet training needs on digital accessibility. - Ensures compliance with all Federal, State, and agency procedures, policies, rules, and laws. - Collaborate with internal and external partners to identify digital accessibility needs and incorporate best-practice policies. - Collaborate and assist with projects and program development work. - Performs related work as assigned. Education and Experience: - Bachelor's degree or equivalent combination of education and experience. - Two years of related experience. Knowledge, Skills and Abilities: - Strong analytical, problem-solving abilities and highly detailed oriented. - Knowledge of local, state, and federal laws relating to accessibility; web, application, and accessibility technologies; basic research methods and tools, and data visualization tools; and visual analysis and color sampling. - Ability to analyze and solve complex and difficult problems of accessibility; to use various accessibility applications; to develop effective data collection tools such as surveys, questionnaires, and interviews; and to communicate effectively. - Skill in the use of a computer and applicable software's. - Occasional travel. - Ability to multi-task and work cooperatively with others. Preferred Qualifications: - Certified Professional in Accessibility Core Competencies (CPACC) - Knowledge and understanding of state and national accessibility laws and standards for digital resources including the Americans with Disabilities Act (ADA) Web Content Accessibility Guidelines (WCAG) requirements, WAI-ARIA and Section 508 standards. - In-depth understanding and familiarity of automated, manual, and functional accessibility testing processes and tools Other Requirements: Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $3.7k-4.6k monthly Auto-Apply 18d ago
  • Program Specialist II

    Texas A&M International University 4.0company rating

    Austin, TX jobs

    Job Title Program Specialist II Agency Texas A&M University System Offices Department EIR Shared Services Proposed Minimum Salary Commensurate Job Type Staff The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, nine state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond. The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor: additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance. Salary: $3,657.34 - $4,583.33 per month commensurate with experience. Job Description Summary: The Program Specialist II under the supervision of the Digital Accessibility Officer, preforms moderately complex research and technical assistance work to support the digital accessibility program. This position entails auditing, evaluating digital resources, testing, for accessibility barriers and recommending improvements to ensure compliance with standards like WCAG 2.2 and Section 508. You will provide technical assistance, ensure compliance, provide guidance and training for multiple shared services within the office of IT Shared Services. Responsibilities: * Analyze web content for accessibility, recommends changes to make content accessible, and remediations of accessibility issues. * Tests various information communication technology formats, including PDFs, Microsoft Office documents, websites, desktop applications, and mobile applications, to meet accessibility standards. * Ensures implementation of industry best practices for accessibility services for digital content and Digital Information Resources, such as brochures, flyers, webpages, documents, forms, and training materials. * Creates reports that describe accessibility obstacles as well as provide technical guidance and recommendations to overcome obstacles. * Delivers testing results to internal customers and participates in follow-up discussions to develop a roadmap or a plan in effort to improve the accessibility and usability of agency resources. * Provides coaching and mentoring to team members and internal customers to improve accessibility knowledge. * Participates in the development and delivery of instructional materials, aids, and manuals to meet training needs on digital accessibility. * Ensures compliance with all Federal, State, and agency procedures, policies, rules, and laws. * Collaborate with internal and external partners to identify digital accessibility needs and incorporate best-practice policies. * Collaborate and assist with projects and program development work. * Performs related work as assigned. Education and Experience: * Bachelor's degree or equivalent combination of education and experience. * Two years of related experience. Knowledge, Skills and Abilities: * Strong analytical, problem-solving abilities and highly detailed oriented. * Knowledge of local, state, and federal laws relating to accessibility; web, application, and accessibility technologies; basic research methods and tools, and data visualization tools; and visual analysis and color sampling. * Ability to analyze and solve complex and difficult problems of accessibility; to use various accessibility applications; to develop effective data collection tools such as surveys, questionnaires, and interviews; and to communicate effectively. * Skill in the use of a computer and applicable software's. * Occasional travel. * Ability to multi-task and work cooperatively with others. Preferred Qualifications: * Certified Professional in Accessibility Core Competencies (CPACC) * Knowledge and understanding of state and national accessibility laws and standards for digital resources including the Americans with Disabilities Act (ADA) Web Content Accessibility Guidelines (WCAG) requirements, WAI-ARIA and Section 508 standards. * In-depth understanding and familiarity of automated, manual, and functional accessibility testing processes and tools Other Requirements: Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $3.7k-4.6k monthly Auto-Apply 17d ago
  • Call Center Specialist

    Lewisville ISD 4.0company rating

    Texas jobs

    Transportation Date Available: ASAP Attachment(s): Transportation - Specialist Call Center.docx
    $26k-31k yearly est. 60d+ ago
  • Call Center Specialist

    Lewisville ISD (Tx 4.0company rating

    Lewisville, TX jobs

    Call Center Specialist JobID: 10051 Transportation Date Available: ASAP Attachment(s): * Transportation - Specialist Call Center.docx
    $26k-31k yearly est. 36d ago
  • Student Billing Clerk (STF2881)

    Hutchinson Community College 2.9company rating

    Hutchinson, KS jobs

    RESPONSBILITIES: Essential Functions - * Perform the receipting and balancing process for the fiscal system transactions. * Perform the receipting and balancing process and refunding process for the student billing system transactions. * Provide assistance and information to students at the front counter, on the telephone and through the use of e-mail concerning their financial account. * Maintain the student accounts and outside agency accounts receivable invoicing process. * Create spreadsheets and reports containing student data. * Work collaboratively on processes that affect student accounts. * Work cooperatively with other offices on campus to meet student needs. * Arrive on time for work, attend work regularly, and successfully complete the responsibilities of the position. * Comply with HutchCC policies, procedures, and practices. * Serve actively on campus committees. Secondary - * Perform other responsibilities as assigned by the Director of Accounting Services and/or the Vice President of Finance and Operations. QUALIFICATIONS: * High school diploma or equivalent required. (Additional training or work experience in bookkeeping or an accounting environment preferred). * Experience using a personal computer and ten key calculator required. * Must be accurate and attentive to detail. * Ability to work and establish a quality customer service rapport with students, faculty, coworkers and other customers of HCC/AVS is required. * Qualities needed to be successful in this position include the following: * Accuracy and thoroughness concerning the processing of receipts and payments. * Confidentiality concerning the information disseminated to students and parents. * Physical requirements: Excellent verbal, written and listening skills; Must have the ability to sit or stand for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer, and to operate additional office equipment; see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; use appropriate judgment and to apply tact and courtesy in difficult situations; understand words and respond effectively and appropriately; attentive to detail, accurately follow written and verbal instructions, work independently, sedentary/Indoor work environment with a substantial amount of keyboarding required; * Mental requirements include the ability to learn and comprehend basic instructions about the position. * Physical and mental qualifications must be performed with or without a reasonable accommodation. * The qualifications listed are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties. HOURLY WAGE and STATUS: The hourly pay range up to $18.00 and is commensurate with qualifications as determined by HutchCC administration. This full-time support staff position is 12-months annual, benefit eligible, at-will, and nonexempt. HUTCHINSON COMMUNITY COLLEGE - IS AN EQUAL OPPORTUNITY EMPLOYER To view the HutchCC Non-Discrimination Notice, please visit *************** HutchCC reserves the right to revise job responsibilities as needed. This position announcement does not constitute a written or implied contract of employment; rather, it is a clarification of the responsibilities of the position. This job description may be changed at any time by the HutchCC Administration.
    $18 hourly 35d ago
  • Student Billing Clerk (STF2881)

    Hutchinson Community College 2.9company rating

    Hutchinson, KS jobs

    Salary: RESPONSBILITIES: Essential Functions - Perform the receipting and balancing process for the fiscal system transactions. Perform the receipting and balancing process and refunding process for the student billing system transactions. Provide assistance and information to students at the front counter, on the telephone and through the use of e-mail concerning their financial account. Maintain the student accounts and outside agency accounts receivable invoicing process. Create spreadsheets and reports containing student data. Work collaboratively on processes that affect student accounts. Work cooperatively with other offices on campus to meet student needs. Arrive on time for work, attend work regularly, and successfully complete the responsibilities of the position. Comply with HutchCC policies, procedures, and practices. Serve actively on campus committees. Secondary - Perform other responsibilities as assigned by the Director of Accounting Services and/or the Vice President of Finance and Operations. QUALIFICATIONS: High school diploma or equivalent required. (Additional training or work experience in bookkeeping or an accounting environment preferred). Experience using a personal computer and ten key calculator required. Must be accurate and attentive to detail. Ability to work and establish a quality customer service rapport with students, faculty, coworkers and other customers of HCC/AVS is required. Qualities needed to be successful in this position include the following: Accuracy and thoroughness concerning the processing of receipts and payments. Confidentiality concerning the information disseminated to students and parents. Physical requirements: Excellent verbal, written and listening skills; Must have the ability to sit or stand for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer, and to operate additional office equipment; see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; use appropriate judgment and to apply tact and courtesy in difficult situations; understand words and respond effectively and appropriately; attentive to detail, accurately follow written and verbal instructions, work independently, sedentary/Indoor work environment with a substantial amount of keyboarding required; Mental requirements include the ability to learn and comprehend basic instructions about the position. Physical and mental qualifications must be performed with or without a reasonable accommodation. The qualifications listed are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties. HOURLY WAGE and STATUS: The hourly pay range up to $18.00 and is commensurate with qualifications as determined by HutchCC administration. This full-time support staff position is 12-months annual, benefit eligible, at-will, and nonexempt. HUTCHINSON COMMUNITY COLLEGE IS AN EQUAL OPPORTUNITYEMPLOYER To view the HutchCC Non-Discrimination Notice, please visit *************** HutchCC reserves the right to revise job responsibilities as needed. This position announcement does not constitute a written or implied contract of employment; rather, it is a clarification of the responsibilities of the position. This job description may be changed at any time by the HutchCC Administration.
    $18 hourly 11d ago
  • Special Collections & Archives Specialist - Library

    Texas Woman's University 4.1company rating

    Denton, TX jobs

    TITLE Special Collections and Archives Specialist The Special Collections and Archives Specialist will provide highly responsible archival care, collection curation, and preservation for the Special Collections and University Archives Department. The position will also be responsible for assisting patrons with primary resources and providing high level research services to scholars, educators, journalists, and filmmakers. Work is performed under limited supervision and performance is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies and Procedures. ORGANIZATIONAL RELATIONSHIPS Reports to : Assigned Manager in Special Collections and University Archives Supervises: May supervise Student Assistants directly or indirectly. ESSENTIAL DUTIES - May include, but not limited to the following: Performs receptionist duties; organizes and maintains filing system and correspondence for the department. Answers routine questions regarding access of special collections; resolves patron issues; and completes service requests submitted via email, phone, and/or in-person. Refers department email and reference questions to appropriate personnel in Special Collections and University Archives department. Analyzes, organizes, describes, sorts, and arranges collections according to professional best practices and national standards. Prepares documents, photographs, clothing and textiles, and artifacts for storage and filed in its proper location for retrieval. Maintains databased and creates collection level records for Special Collections and University Archives. Facilitates the creation/acquisition, processing, storage, and preservation of special collections. Establishes, refines, and documents guidelines, procedures, and workflows for archival processing and cataloging in accordance with national standards and best practices. Accessions new collections and updates acquisition files and databases. Maintains the quality and accuracy of bibliographic and related records in the library's content management system, CONENTdm, through updates, corrections, and authority control. Assists patrons on the use of databases and other library resources face-to-face, on the phone, and online as needed. In consultation with the Senior Assistant Dean of Special Collections and University Archives, selects and processes manuscript collections. Acquires materials in all formats and contributes to access and use of the special collections. Assists in managing administrative and donor records for all special collections and university archives. Interacts with prospective donors and negotiates the transfer and disposition of collections and deeds of gifts. Participates in shifting and stacks maintenance of special collections. Participates in public service hours in the Catherine Merchant Reading Room as well as fulfilling external requests. Assists in preparation and set up for special events. Assists in monitoring tables and booths for special events on and off campus. Tracks inquiries, service requests, time, consultations, and number of boxes destroyed and/or for storage for reporting purposes. Creates university and departmental forms in Adobe Acrobat, Excel, MS Word and Google. Provides reference and research support to TWU personnel and external patrons inquiring about the university history and the holdings that are part of the Woman's Collection. Assists in the preparation of procedure manuals and documentation of archival and collection systems. Assists in the collection and reporting of statistics. Supports the curation, research, installation, and deinstallation of exhibits. Helps produce content for social media posts. Conducts oral history interviews with donors and alumnae. ADDITIONAL DUTIES Assists the Senior Assistant Dean, managers, and librarians in the department as requested. Represents Special Collections and University Archives to external bodies across campus. Engages in relevant professional development activities. Performs other duties as requested. EDUCATION Bachelor's degree required, preferably in History, Art, Gender Studies, Multicultural Studies, or Women's Studies. Coursework in collection management, collection curation, metadata creation, and archival theory, practice, and methodology preferred. EXPERIENCE Five years of previous academic library experience required. Experienced working with desktop computer technology required. Experience with women's history, visual acumen, working with faculty, staff, and donors external to the library, and capacity to thrive in a changing environment preferred. REQUIREMENT Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position. All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures. Must possess a valid Texas driver's license. Must maintain confidentiality of work-related information and materials. KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential: Demonstrated knowledge of the following metadata standards: MARC; Dublin Core; EAD; METS; MODS. Knowledge of classification standards, authority records, and bibliographic standards including AACR2 and DACS. Knowledge of best practices for managing and preserving digital collections. Knowledge of data management issues and trends including knowledge of applications for organizing and managing research data. Demonstrated presentation and project management experience. Knowledge of archival practices and records maintenance skills. Knowledge of electronic records management and digital preservation theory principles, practices, and methodology. Skilled in Microsoft and Adobe software including Word, Excel, Access, Publisher, Photoshop, InDesign, Illustrator and Google Office Suite. Proven marketing skill including development of print collateral and electronic content. Advanced research skills using electronic and printed sources. Ability to utilize computer technology to access, gather, compile, examine, arrange, and analyze data and generate reports and communicate with others. Exceptional interpersonal skills, high level communication skills including written and verbal, advanced presentation and public speaking skills. Ability to champion the benefits of preserving women's history especially papers, documents, records, photographs, video, audio, artifacts, clothing, textiles, ephemera, and born-digital assets. Ability to problem-solve and prioritize. Ability to work independently and creatively, collaboratively, and effectively as a team member and independently to promote teamwork within the organization and to maintain effective work relationships with a wide range of constituencies in a diverse community. Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment based on an understanding of organizational policies and activities. Ability to interpret, adapt, apply, and integrate resources, policies, and information for the determination of procedures, solutions, and other outcomes. Ability to handle multiple and simultaneous tasks with ease. Ability to work effectively with a variety of groups and different audiences. Ability to have great attention to detail, accuracy, follow through, and be highly organized. Ability to deal well within a fast-paced and changing environment. Ability to deliver a superior customer service experience to a broad range of patrons. Ability to foster a cooperative work environment. Ability to implement short- and long- range goals. Ability to use digital cameras. Ability to lead and train student assistants and to organize and schedule work assignments. Ability to use a personal computer and other office equipment, including related university software and email. PHYSICAL DEMANDS The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The physical demands of this position include repetitive hand motion, hearing, listening, talking, walking, bending, stooping, crawling, crouching, balancing, reaching overhead, pulling, pushing, kneeling, squatting, ascending and descending ladders, lifting up to 40lbs, and eye strain from computer work. The employee is required to travel to represent the Special Collections & University Archives Department at events and is required to work occasional evenings and/or weekends. WORK ENVIRONMENT All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment. Employee may be exposed to conditions that affect the respiratory systems, such as fumes, odors, dust, mites, gases, or poor ventilation. SAFETY TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Texas Woman's University, an AA/EEO employer, provides equal opportunity to all employees and applicants for employment and prohibits discrimination on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or any other legally protected category, class or characteristic. All offers of employment will be contingent on the candidate's ability to provide documents which establish proof of identity and eligibility to work in the United States. Positions at Texas Woman's University deemed security-sensitive require background checks and verification of all academic credentials. If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government. For additional information regarding registration or status, you can contact the Selective Service System at ************ or ************
    $31k-37k yearly est. Auto-Apply 14d ago

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